What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Lily,

God afternoon!

We are now home after completing our holiday in China, part of which was organised by your company - through Lily Xu.  We had a wonderful time and would like to commend China Discovery on your efficiency and organisation. 

Before we left Australia, Lily was very patient with our constant questions.  She always got back to us with answers within 24 hours. We will certainly recommend China Discovery to any of our friends who are contemplating a trip to China.  In fact, we have already passed Lily's name on to our neighbour who intends visiting next year.

Our Yangste tripthrough the Three Gorges was fantastic.  Our ship, The Century Paragon was top class, with a very comfortable cabins and delicious food.  We chose to upgrade to the VIP dining room, but really need not have bothered to do this.  Friends in the other dining room spoke highly of the food. 

The guides who met us at various points on the tour were punctual, very friendly and had excellent English.  The activities organised for us in Chongqing were a good selection - especially the zoo.  We loved the pandas!

Before we left home, we had difficulty selecting the class of train travel to and from the cruise, but with Lily's help, including photographs of the various class of seat, we settled for 2nd class on a fast train.  Comfortable as any airline flight.  The only thing we would perhaps have changed was to have gone for a faster train... we think there are D and G class.  Our train, although classified as a fast train, reaching 250kms an hour occasionally, was more of a commuter train and stopped at quite a few stations.  This of course, made the trip longer.  We would recommend train travel over air travel as you see so much more of the countryside.

We have absolutely no complaints about the service offered from the beginning of our planning process.  At all times Lily was helpful, patient and happy to change things at the last minute.  We can't recommend her highly enough.

Thank you again,

Helen 

Helen‚ ‚ November 17, 2017

Dear Catherine,

I send you my answers:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Catherine has been very fast in answering my E-mails, and very patient and effective in solving any question. She has also been very kindness.

2. How do you comment your tour arrangements?

Excellent!

The trip has been developed as planned and has been perfectly adjusted to our demands.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes of course. Our very favorable comments have already been deposited on Tripadvisor.

4. Can we use your comments about our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes, you can use them. Comments and photos have been deposited on Tripadvisor, which can be used. If you can not download them, please tell me to send them by e-mail.

Best regards,

Manuel

Manuel‚ ‚ November 16, 2017

Hi Stephanie,

thank you for asking. We really enjoyed the Trip.

The people were very nice. I will recommend this trip to my friends.

Have a nice evening

Warm Regards

Ilka

Ilka‚ Germany‚ November 15, 2017

Dear Lyn,

Good evening from Italy! ??

Sadly our China trip is now over and we will surely miss the days cruising on the Yangtze river. We are already recommending to our friends a cruise on the Yangtze, if they ever decide to travel to China and stay assured that we are also recommending them to book it on yangtze-river-cruises.com.

Thank you again for your support and organisation. Everything went just perfectly smooth: from the pick up at the airport, the cruise and all the transfers.

Best wishes

Davide and Stefano

Davide and Stefano‚ ‚ November 14, 2017

Hello Wendy,

Thank you very much for your email.

The United Airline canceled the flight from PVG to SFO due to mechanical problem. We stayed one day at Shanghai and got home one day late.

We took thousands of photos and are still organizing the photos. I usually do not share email address to avoid scam and junk emails and hacking. After finishing some of my normal work, and when I have time, I will check with trip advisor for comments.

We appreciate very much for your assistance during our trip at ZJJ. We will contact you again when we want to make another trip in China.

The following is to respond to your questions:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, the travel consultant did an excellent job to provide assistance and help to answer the questions. You have called for us to check the problems of another company for the wrong names on the plane tickets.

  3. How was your tour?  Are you satisfied with the tour we arranged for you?
  4. We are happy with the tour and the extension you made the arrangement.

  5. Do you have any suggestions on improving our service?

Understanding our time difference at U.S. and to reply email more efficiently.

Thank you very much.

Best Regards,

Lani

 

Lani‚ ‚ November 13, 2017

Dear Stephanie,

So sorry for the late reply. I am overall very happy and satisfies with the tour! Please find the answers below. Thank you for your assistance throughout the pro

Regards,

Jeanny

Jeanny‚ ‚ November 13, 2017

Hi Catherine,

I have attached some photos which we are happy for you to use alongside any of our comments.

Thank you for arranging a terrific  trip for us, it was everything we expected and more. You always answered our emails promptly with care and consideration and showed great patience as we tried to design an itinerary to suit six people.

All of our tour guides were very friendly and knowledgeable with good command of English.  The itinerary was comprehensive taking in all that we wanted to see and do yet flexible enough to allow us to change options. The accommodation was good, even when we found the hotel in Longji closed Alice, our guide, sorted the problem very quickly and found us alternative accommodation nearby. 

Given the competition between tour operators, we would make some small suggestions for improvements. 

The lunches that were  included were generally good however, we would have liked a choice of food. There was  a large amount of food served, some of which we didn't eat and we felt a lot was wasted. This could have been avoided  if we had chosen our meals and we would have enjoyed all the food.

Although we asked, it did not seem possible to check in for internal flights before arriving at the airport so at times we were not able to sit together or even in couples.

We did ask not to go to  places of interest that were in fact nothing more than  retail outlets such as the terracotta army factory  and the pearl museum yet we were still taken there and told it was part of the tour. These places were a waste of time and should be genuinely optional.

These are small points in what was really an amazing time in China, we would certainly recommend China Discovery to our friends.

Many thanks again

Miriam

Zhangjiajie Tour

The landscape in Zhangjiajie is very beautiful and featured

Miriam‚ ‚ November 12, 2017

Hi Stephanie,

Thanks for the email. I will send a more detailed response when we get home on Sunday and I have a computer, but for the time being..

We had an INCREDIBLE tour. We loved every minute of it, especially when the guides took us to their favourite local restaurants, we much preferred this to some of the restaurants catering to western travelers (they’re a bit boring and the food isn’t as good haha!)

Every guide was excellent, all the drivers were great too. We would have liked to eat lunch with both the drivers and tour guides but were not sure if it was customary to eat separately so we didn’t mention it.

You were very quick to respond to all our questions and very flexible.

Thank you so much for planning an incredible holiday for my Dad and I, we will remember and cherish it for years to come.

I will send a full email in the coming days,

Warmest regards,

Rob

Rob‚ ‚ November 10, 2017

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