Chongqing Reviews - What Our Customers Say about Chongqing Tours

Hi Zeva

I was very happy with my tour and tour guide - Susan and the driver did a wonderful job of showing me the city.  I was very happy with the whole experience and would book again with you if I make it back to Chongqing.

Regards

Debra

Dear Lyn Wang,

Just wanted to let you know how much we enjoyed the Tour you scheduled for us. It was really great having the tour guides and drivers at each location to make sure we were on schedule and were able to get to the next location on time. We could not have done nearly as much of the tour on our own.

Each of the four (4) tour guides was very helpful and fully knew their area. Sherry in Chongqing and Bailey in Shanghai were outstanding.

I took many pictures so it will be a few days before I can edit and load them on my computer. When I do, I will send you some of the highlights.

It was a great trip and we certainly will recommend your Company and specifically Lyn Wang to anyone we know that plans on going to China.

Thanks again for a Job Well Done.

Bet wishes, 

Joseph

Hi Riley,

The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful.  They even cooked gluten free food for me and served me separately.  There was so much to do that we were never bored and everything was perfectly organized.  

I would thoroughly recommend this trip to my friends.

The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried.  Perhaps in the future you could explain exactly how to get to pier 5.

Thank you Riley for such a wonderful trip.

Lyn Wang,

Thank you for your email. We have enjoyed this trip tremendously. We want to give a special thank you to Sheri in Chongqing. We thought she went beyond her duties to insure we were well taken care of. All guides were very informative and helpful but we thought she went beyond her duties to insure we were well taken care of. Also Bailey in Shanghai was excellent. We really liked Shanghai. 

Aside from experiencing language barriers which was difficult for us at times, we had a good experience. I’m sure Mr Weichman will send you a followup once we arrive at home. 

Thank you,

Dear Catherine,

We are back in Singapore now.

Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.

The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.

We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges.  The views were splendid.

Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.

However, once that was sorted out, everything was fine. We had a good view from our room window.

We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.

The high-speed train was punctual and the ride was also very smooth.

Overall, we had a very good trip.  Thank you once again for all your help.

Best regards,

Zoe,

We were back to US. We had wonderful time during Yangtze Cruise and Chongqing Tour.

David was super and knowledgeable guide. Also, we had a safe and comfortable ride in Chongqing - driver was good.

Thank you very much for your help in arrange all these.

Thanks

Everything has been great so far, Zoe. Julia did a great job and we enjoyed our Chongqing experience. And the cruise is great. 

Thanks,

Hi Yanny,

I just got back last week, Gmail hard to open in China.

I am happy to help out with the feedback.

1.How about your tour arrangements? 

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

2.Are you willing to recommend our service to those who would like to come to China ?

Yes of course.

3. Your general opinion on us?   

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Hey vivien,

We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!

Best regards

Hi Wonder,

Seems answers below

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast and very accurate.

2.    How’s the service of the drive during your trip in Chongqing and how’s the cruise? The service drive was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous!The cruise was good and was quite as promised (except embarkment in fengdu). People on board were very careful with us.

3.    Would you like to recommend our company? Absolutely! Best regards

Dear Ashley,

Our river cruise was delightful. Answers to your questions are provided below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Email responses were quick, efficient and provided complete information that was needed for our reservation and check in for the cruise.

2.     How’s the service onboard?

The service was wonderful.  We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone.  We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.

3.     Would you like to recommend our company?

I would certainly recommend Victoria Jenna.

Kind Regards,

Dear Mr. Wonder,

Please find below our feedback

1. E-mails and questions where prompt and fast answered.

2. We really enjoyed the Cruise. The staff on board was very friendly, the accommodations clean and the entertainment program very funny.

    We had a great time.

3. I would definitely recommend Yangtze-river cruises

Please find attached a few photographs

With kind regards,

Relaxing Yangtze River Cruise Tour

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. To specifically answer your questions:

Consultant (you!) was incredibly responsive, helpful and very patient when answering my many questions and concerns!  Service could not have been better!

I would definitely recommend.

Thank you!

Hi Ashley

We are well thank you and enjoyed our 4 week trip through China following the old silk road and finishing with the Yangtze River cruise. The Century Sun lived up to our expectations and the scenery was great. Would suggest that boarding should be earlier on the first day and a meal provided as part of the tour package. In answer to your questions:

1. We were very happy with your service and felt comfortable that our booking was being handled professionally.

2. We did not have a tour guide but the Cruise Director on the Century Sun looked after us.

3. We would be happy to recommend your Company.

Best wishes,

Riley,

你好。这次长江游轮大家都非常满意,谢谢你的帮助。我会在Trip Advisor 上给你写好评,也会把你推荐给我的朋友们。

祝好。

Hi Echo,

Thank you for your email.

The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.

The cruise was satisfactory.

Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.

Thanks again 

Regards 

Hello Tracy,

The cruise was very good, and we thank you for your advices;
just you gave us a wrong information about the presence of a fridge in the cabin we have booked: there is no fridge in these cabins: but it's not so worse.

Otherwise the crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.
We enjoyed the cruise very much in general.

I would say also that the time to visit the shibao pagoda was really too short (less than 2 hours), because we wanted to spend more time on shore to visit the shops, or to make more pictures.

So we hope that our remarks will help to make the cruise better; 

Thank you very much for all, and maybe for your return about our remarks.

Best regards

Dear Catherine,

We returned home after our trip to China.  Our Yangtze River Cruise and all of the related tours and transfers you arranged for us were OUTSTANDING!!!  Both of the guides we had, Nancy in Yichang and Alice in Chongqing were both excellent. 

Thank you for everything you did in planning our trip. You are the best!!!!

Thanks again,

Hi Mike

We had a great trip on the Victoria Jenna! My husband and I are backpacking round China and have nothing booked previously so with your quick reply to our emails you made this trip happen for us and we will definitely recommend your company to others! 

You (Mike) was very professional and a pleasure to deal with. Thank you once again for your services and booking an experience we will treasure for a live time. Wish one day we could do it again

Cheers

Hi Jack

Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.

All in all an experience to be recommended to family and friends.

Have a great day.

Best regards

Hi Mike,

Pls see my answers below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Travel consultant’s responses were prompt. 
2. How’s the service of the tour guides during your whole tour?

I only booked the Yangtze cruise so there was no tour guide.

3. Would you like to recommend our company?

I liked the service received and I am happy to recommend Mike for his great customer service!

Hi Wing,

I just sent you the questionnaire and my thoughts on the trip.  Also, here is a blurb that you can post into your website as per below:

China Discovery has a numerous variety of tours on offer, and they have a great team of agents to help you customize your plan. They go above and beyond to ensure that your trip is planned just as you want it to be.  My family and I took a trip to Xi’an and a Yangtze River Cruise. Our agent, Wing, did a fabulous job with everything!  We can not speak highly enough of her or the cruise.  We also had a special request to be on the 4th floor and she was able to arrange this too.  All of the hotels were outstanding, the guides and excursions and tours were great and everyone’s English was perfect!  The food was delicious, and the guides are very personable and extremely knowledgeable.  You can’t go wrong with China Discovery.  I give them 5 stars!

Dear Ashley,

I assume you were the travel consultant in question 1, so my answers are:

1.  My travel consultant was excellent. She was very patient and thorough in answer my many questions. She always replied promptly and courteously. She was a real pleasure to deal with.

2.  The staff of the ship treated us very well.  I think we were the only English speakers aboard, but they made sure that we always had an English-speaking guide when we went on the excursions.  We really appreciated that. The staff were quite pleasant and many spoke excellent English. They were also very well organized.

3.  Yes, I would definitely recommend your company!

Minor point:  When we docked for the White Emperor City excursion, there were several other cruise ships next to us. The Yangtze Gold was the prettiest ship there!  It was also really easy to identify thanks to the gold on the top deck.

Question for you.  After we left Fengdu, we docked for the night at a city that had a beautiful red bridge that was lit up at night. The entire area put on a light show that night, with the town next to the bridge lighting up in colored lights that kept changing:  green, blue, red, purple.  It was beautiful to see. We were lucky that our cabin was on the side of the ship next to this, or we would have missed it. Can you tell me what town this was?

I am not sure I have good photos. It was quite rainy most of the time. It didn't cause any problems, but even when it wasn't raining, the days were very gray and overcast. The shore excursions and trip through the gorges were great, but because of the weather, I don't think any of the photos will look good enough to use. I am still uploading them, so if I find a particularly nice one, I will send it along. Is there anything you are particularly interested in seeing?

Thank you again for all your help, Ashley!  I can truly say that the cruise was the highlight of our trip to China.

Best regards,

Hi Ashley

My answers are as below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  Yes.  Ms Ashley was very prompt and clear in her replies when answering all my queries.  Her answers are precise and to the point.

2.     How’s the service of the tour guides during your whole tour?

On the whole, tour guides were professional and knowledgeable.

3.     Would you like to recommend our company?

  Sure.

Guess Which One is ME

Happy Tour with My Big Family

Dear Ms. He,

Now we returned to Munich and I want to thank you for your good service! Also the cruise was very fine and everything on board was o.k. I have to add that the excursion guides were very nice, helpful and courteous!

Best regards

Hello Ashley,

Sorry for the late response. This tour is very well organized, very good hotels, Guides were pleasant, helpful and spoke very good English. The driver on the Wulong trip was excellent. The river cruise on the Yangtze River, the Wulong tour and Shanghai tour were very interesting. Also, Ashley did an outstanding job, thanks Ashley. We really enjoyed the trip. A great experience. We would travel with this tour Co. again.

Hi Wonder,

We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.

Thank you.

Dear Mr. Wonder Wang!

We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.

You did a great job. You give us always a quick answer to all questions. Thanks!

Have a good time and thanks again!