mija

mija

USA

Reviewed on December 20, 2023

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Destination(s): Xian, Dunhuang, Gansu, Turpan, Urmqi, Kasghar, Xinjiang, Silk Rod
Date of Experience: October 12, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Ivonne

Ivonne

USA

Reviewed on November 25, 2023

Hi Rita,

It took awhile but here are some pictures from our trip.

We had an incredible good guide and the trip you managed to put together was amazing!

Thank you again

Ivonne

Destination(s): Dunhuang, Gansu, Silk Road
Date of Experience: September 23, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Richard

Richard

Malaysia

Reviewed on October 30, 2023

Rita,

Thank you for the Silk Road Tour. We family and I have thoroughly enjoyed the experience.

My wife and I have just reflected it was also the first time the flights were not subject to any delay or cancellation. Great planning and insight on your part.

Best Regards,

Richard

Destination(s): Beijing, Xian, Shaanxi, Dunhuang, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: October 15, 2023
Trip Type: Traveled as Families
Tour Customized by: Rita
Berlinda

Berlinda

Singapore

Reviewed on October 26, 2023

Hello Rita,

Thank you for helping us organise the whole trip. We have mostly enjoyed it.

Berlinda

Destination(s): Xian, Shaanxi, Zhangye, Jiayuguan, Dunhuang, Gansu, Turpan, Urumqi, Silk Road
Date of Experience: September 16, 2023
Trip Type: Traveled as Families
Tour Customized by: Rita
Mike

Mike

New Zealand

Reviewed on October 11, 2023

Hi Rita,

This is to advise that Linda and I had a most enjoyable Silk Road tour. We have have traveled to over 50 countries over the years, and count this holiday as one of the best we have experienced overall. The itinerary was perfect as was the places we visited. Our tour guides were excellent with their manner, knowledge and professionalism. All the hotels were very good, although the cleanliness and breakfasts at Tianyuan Hotel in Kashgar could have been better. This may be due to it seemingly catering more for local Chinese tourists. If we did it the tour again we would have liked to add an extra day in Dunhuang to do more exploring the sights.

Another thing we noticed, is the railway stations where we caught the bullet trains (Xining/Zhangye/Dunhuang) that there were few up and down lifts, as we and others struggled to get suitcases up and down steps and adjacent ramps.

All and all a great holiday, which we have recommended to friends.

Best regards

Mike

Destination(s): Xining, Qinghai, Zhangye, Jiayuguan, Dunhuang, Gansu, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: September 13, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Marco

Marco

Singapore

Reviewed on September 17, 2023

Hi, Wonder ,

First of all, thanks a lot for organizing this wonderful trip for me! It was really perfect in every aspect.

I have so many photos, more than 2000, so still in the process of sorting them.

Here some answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES! It was really perfect, I had many questions and individual requests, and I was extremely happy how fast and professional everything was answered and immediately organized according to my ideas. It was surely one of the best experiences I have ever had.

2. How’s the service of the tour guides during your whole tour?

The guides were very professional and knowledgeable, and therefore made sure that the itinerary was enjoyable and all sights were perfectly represented.

3. Would you like to recommend our company? For sure, 100%!

Regarding the itinerary, as I said everything was perfect. Just a recommendation in general: - Maybe if I would skip one thing, it would be the Sangke grassland. It is a rather small area, not so natural but very commercialized, and I think not so interesting for tourists from Europe or Central Asia. - One place where I would rather have spent more time is Gyantse. A very beautiful town but due to the very packed itinerary we arrived there only at 5.30pm so had just short time to see Palcho monastery and nothing else. It was one of my favorite places.

Once again, thank you so much for your support and patience, over almost 4 years, to finally get this trip organized. I can't wait to come back another time!

Best regards

Marco

Destination(s): Dunhuang, Jiayuguan, Zhangye, Gansu, Silk Road, Lhasa, Shigatse, Tibet
Date of Experience: August 31, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Ms Ong

Ms Ong

Singapore

Reviewed on September 11, 2023

Hello Leo,

For the guides all were great. Knowledgeable and helpful. One snag was our flight from Urumuji guide misread the flight we were to be on . I told her the correct one but we were directed to an earlier one Ted 8.25 instead of 9.55. Small matter. We just had to check out very early . Most highly recommended. Drivers were fine, patient and know their routes.

Sights were interesting and well arranged. Lunch mist did they best to meet to our requests. Hotels all ok. Grand Mercure was the best.Kashgar’s if it was one of the best was very chaotic especially at breakfast time.

That’s all.

Regards,

Ms Ong

Destination(s): Xian, Shaanxi, Dunhuang, Gansu, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: August 31, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Bjoern

Bjoern

Germany

Reviewed on June 30, 2023

Hi Leo,

All in all I want to say that the trip was really nice and well organized.

Guides very professional, Lily as well as Cathy shared a lot of useful information for the various tourist spots.

The program was very tight and fully packed with beautiful spots, so it was a little stressful sometimes.

But actually we wanted it this way, so for us it was ok. During the long drives and train rides we usually slept and recovered.

So, depending of the purpose of the trip, which was to get to know as many places as possible, it was perfect.

Looking forward to the next trip organized with you!

Take Care

Bjoern

Destination(s): Lanzhou, Jiayuguan, Zhangye, Dunhuang, Gansu, Silk Road
Date of Experience: June 17, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Lisa

Lisa

USA

Reviewed on August 22, 2022

Hi Wonder,

I realized I never really sent my comments on the trip. Overall, we had a fabulous time and we were so lucky that we had no COVID restrictions during our travels. Gulnur and Jackie were particularly good guides- I’d recommend them again. We also really liked the hotels in Turpan and Dunhuang. (The one in Urumqi was less comfortable, but fine) Dunhuang was the star stop for us. Loved Mogao grottoes, was a great anniversary. The only site we would have skipped was the grasslands near Zhangye. With current COVID changes, there’s really not much to do there right now. I understand that normally you can ride horses and do other things. Anyway, thanks again for a great trip!

Lisa

Destination(s): Xinjiang, Urumqi, Kashgar, Turpan, Dunhuang, Zhangye, Gansu, Silk Road
Date of Experience: July 23, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Juan

Juan

Columbia

Reviewed on July 26, 2022

Wonder,

Wonder, everything was great!! Thanks for all the arrangements .

Juan

Destination(s): Zhangye, Jiayuguan, Dunhuang, Gansu, Silk Road
Date of Experience: July 26, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Alex

Alex

South Africa

Reviewed on July 25, 2022

Wonder,

I had an excellent trip. The guide and driver were very accommodating and the sites were fantastic overall. The one issue was with COVID testing and safety, but that was beyond the control of your agency. In fact, I appreciate that the guide and driver went out of their way to help take me to hospitals to follow COVID protocols. I can provide more details on each site later.

Alex

Destination(s): Zhangye, Jiayuguan, Dunhuang, Gansu, Silk Road
Date of Experience: July 18, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Chriselda

Chriselda

Denmark

Reviewed on July 16, 2022

Hi Jack!

The trip was nice despite some changes due to Covid.

Would have loved to see another part of Qinghai lake and not the "scenic area".. Overall very good hotels and good food recommendations etc.

The guides were good, they had a lot of knowledge regarding the places we have visited etc. Would have liked to see them communicate more with other sources of information (head office) to keep them updated on changing policies and help them to think ahead and make decisions if something does not work out. Overall very pleased, thank you

Chriselda

Destination(s): Silk Road, Qinghai, Xining, Gansu, Zhangye, Jiayuguan, Dunhuang
Date of Experience: July 14, 2022
Trip Type: Traveled as Families
Tour Customized by: Jack
Tutty

Tutty

German

Reviewed on October 18, 2021

This feedback is for Vivien Li our travel agent at China Discovery has been long overdue. (Sorry for that Vivien). :

Vivien planned our first trip to the Silkroad in Summer 2021. Vivien has been a great support from the beginning to the end in organizing the whole trip and was always there to answer all my questions. Since we travelled with a small child she also put a lot of effort in our travel itineray and included the starting and end time for all our activities. This helped us a lot. It was the first time we had a guide with us and she found a great guide for us. We were really excited to start our Silkroad trip in August and it was a great trip. We enjoyed every minute. Unfortunately with few Covid cases coming up we had to return to Shanghai. During this time Vivien also was a big help in organizing a worryless trip back to Shanghai. With Vivien as our travel agent I know I have a reliable travel agent on my side I can fully trust.

I can fully recommend Vivien as your travel agent. Thanks a lot Vivien for your patience and your great service. Looking forward to our next trip to plan together.

Tutty and Family

Destination(s): Dunhuang, Jiayuguan, Zhangye, Xining, Qinghai, Gansu, Silk Road
Date of Experience: August 15, 2021
Trip Type: Traveled as
Tour Customized by: Vivien
Norma

Norma

German

Reviewed on October 11, 2021

Dear Vivien,

Please let me give you more detailed feedback on the Silk Road trip:

1) Driver in Xining was outstanding, very attentive and also supported for check-in etc. So definitely recommend for future. The driver for the second part was also very polite and a very calm driver.
2) Guides:
a. Shawo was very knowledgeable and could provide lots of information. Probably based on her professional background working in university.
b. Lisa was very passionate about her job and anyone who wants to know details about Chinese culture should go with her.
c. Andy was from my pov the least engaged guide. For logistics he organized everything well and no problems. For the cultural parts he could provide information, but I personally did not perceive him as too motivated or passionate about guiding. So for groups who just want the logistics done, he’s fine. He did share some personal insights on how Dunhuang changed from his childhood to now which was super interesting.
d. English level of all guides was soso.

3) The Badain desert was my personal highlight extremely impressive nature and really great Jeep drive through the desert! Our Jeep driver was the best, I would always recommend him again for further tours! Second highlight were the rainbow mountains both for sunset as well as sunrise in the morning. To make this happen, the Kaoshan tents are necessary as it is so close by walking distance.

4) The national geologic parks were also interesting ad the nature was different in different spots, a guide who has more geologic knowledge would have been desirable.

5) Mati Temple was way too crowded. Dunhuang desert was also very touristy and crowded, so not the scenery I would have wished for.

6) Hotels were very good standard, I was actually surprised of the level offered!!! In Jiayuguan a bit dirty, but overall good. I did not like the mongol yurt in the Badain desert though, if it is basic standard, I would have wished it to be less touristy, but it was yurts, yes, but all else was just mass tourism. Something I know now I just have to accept. I had hoped for a remote small local touch experience, which it definitely wasn’t. Also, there was a group partying with loud music and fireworks in the morning. So I would prefer a hotel (and I now learnt it even exists) in the desert as the local experience is not given anyways.

Norma

Destination(s): Badain Jaran, Xining, Zhangye, Jiayuguan, Dunhuang, Zhangye, Gansu, Silk Road
Date of Experience: October 1, 2021
Trip Type: Traveled as
Tour Customized by: Vivien
Norma

Norma

Spain

Reviewed on October 11, 2021

Dear Echo,

First of all we want to share with you that has been an amazing trip, one that we will not forget. We definitely loved it! Going into detail: :

• Guide: Gary was outstanding, he had a very positive attitude and he had never lost the smile although travelling with kids can be challenging. He was willing to help beyond his responsability, flexible when needed and passionate about his job. Simon, was a good guide and help us when asked for his support although it was a bit difficult to understand. The only thing that it could be improved was that when we went to Dunhuang for the private dinner in the desert, nobody spoke english there and Simon didn't come with us so it was a bit difficult in the beginning.

• Driver: He was good and drive very safely.

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

Cristina

Destination(s): Dunhuang, Jiayuguan, Zhangye, Gansu, Silk Road
Date of Experience: October 4, 2021
Trip Type: Traveled as
Tour Customized by: Echo
Chad

Chad

USA

Reviewed on October 8, 2021

Hi Rita,

we leave from Dunhuang in a few hours. Trip has been nice so far. Not too crowded at the sites we visited, and weather has been nice each day until now. Very lucky for us.

Chad

Destination(s): Zhangye, Jiayuguan, Dunhuang, Yinchuan, Gansu, Ningxia, Silk Road
Date of Experience: October 3, 2021
Trip Type: Traveled as
Tour Customized by: Rita
Miko

Miko

Indonesia

Reviewed on October 2, 2021

Hi Tracy,

Anyway, i really like adam. He has a class. So maybe ask the wuhan guide to bring me to restaurant which has view of east lake or the best local specialty restaurant. Adam really did a great job here. He knew my taste very well.

Miko

Destination(s): Silk Road, Dunhuang, Xining, Gansu, Qinghai
Date of Experience: September 30, 2021
Trip Type: Traveled as
Tour Customized by: Tracy
Bernard

Bernard

France

Reviewed on September 18, 2021

Hello Tracy,

Absolutely perfect, everything was very well organized, the visits interesting and well explained, the places magnificent in every way. And a great group atmosphere.

Bernard

Destination(s): Silk Road, Xining, Zhangye, Jiayuguan, Dunhuang, Gansu, Qinghai
Date of Experience: September 18, 2021
Trip Type: Traveled as Solo
Tour Customized by: Tracy
Christine

Christine

Germany

Reviewed on August 17, 2021

Hi Johnson,

I still owe you some feedback about the fantastic trip to Qinghai and Gansu province.

The whole service and organization was again flawless and very convenient. We felt very well taken care off.

Highlights

• We really enjoyed the bike ride along the Qinghai lake. Our guide Sally chose the best bike rental. We got really good and robust bikes and could easily ride along the lake on the dirt road. That was a super nice experience. We stopped wherever we liked to take pictures.

• We LOVED the night in the yurt. The tent is very spacious and convenient, and the shared bathrooms were super clean and well maintained. And in the evening we had dinner sitting outside beneath the stars being surrounded by the Rainbow mountains. This was a fantastic experience and we would not want to miss it.

• Your best recommendation was the two days in the desert. This was a mind blowing experience. We have never seen a landscape like this. The driver made us feel very safe and we could stop for pictures everywhere we liked. And staying overnight in the headman’s house was also a very special experience and allowed us to get up for the sunrise. If guests have enough time, I would definitely recommend it.

• The open air show in Dunhuang was very nice. We had dinner in the Silk Road hotel on the roof terrace before. I would recommend this show for other travellers.

• We also especially want to mention our guide in Gansu province: Spring . She adjusted the program to our wishes. She was always there for us with tips and support, but also gave us our freedom and room to explore on our own. She was really listening to our wishes and always made it happen (for example flexible lunch breaks, flexible timing, recommending Chinese food, reduce the program when we were tired). She adjusted to us which was highly appreciated.

Hotels

All hotels were fine except for the Jiayuguan Hotel (Guancheng Silk Road Culture Expo Park). That was really old and not very clean. I know you only had to book it because the other hotel was cancelled. Just for future guests we don’ t recommend it.

We liked our hotel in Dunhuang a lot (WanSheng International Hotel), because it was walking distance to the night market. We went there every evening. Another good hotel option would be the Silk Road Hotel (close to where the open air show is) with the roof terrace overlooking the sand dunes.

Do different next time

The boat tour on the Qinghai lake was not so exciting. You can only stay inside the boat. The little island we went to was nice to explore on foot and take some pictures, but our expectation was more about the boat tour itself, so that we would probably not repeat a next time.

I hope this feedback is useful for you.

Wishing you a good week.

Best regards,

Christine

Destination(s): Xining, Qinghai Lake, Zhangye, Badain Jaran Desert, Jiayuguan, Dunhuang
Date of Experience: July 23, 2021
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Vinay

Vinay

India

Reviewed on August 16, 2021

Dear Echo,

Peter! Thanks for an amazing tour in Dunhuang/Jiayuguan and Zhangye! We had a great time. Appreciate your planning and coordination over the last 5 days…

Hi @Peter 张  Thank you for a wonderful trip in Gansu. You helped us keep to the schedule and ensured we enjoyed sunsets at the sand dunes and also at Danxia. You also helped us understand and appreciate the culture and history of the places we visited. We enjoyed local food and sightseeing. The car ride was comfortable too. Thank you once again! Rajshri, Vinay and Kabir

The hotel at Jiayuguan was a good one - very spacious, clean, comfortable and good breakfast too. The hotel at Dunhuang was a little dusty and view was not great - breakfast was good though.

Thank you so much for an amazing 2 days in Qinghai! We loved the stops around Qinghai lake. It was simply amazing

Qinghai lake area was beautiful, biking and some walks / picnic around. Amazing!

Vinay

Destination(s): Dunhuang, Jiayuguan, Zhangye, Xining, Qinghai Lake, Chaka Salt Lake
Date of Experience: July 26, 2021
Trip Type: Traveled as Families
Tour Customized by: Echo
Jae

Jae

South Korea

Reviewed on August 9, 2021

Hi Echo,

The tour was amazing. I couldn't be happier! Yes, less and less tourists each day which is nice for me, but may be not so nice for the locals...

I want to come back for sure. I think it was really worth it even with all the troubles it took. The guide and his team is also excellent as well.

Unforuntaly, no pictures were allowed inside the cave...

Yes, they recently renovated the area and done a great job. I would recommend this as my top choice in Dunghaung but very long drive.

Jae

Destination(s): Dunhuang
Date of Experience: August 5, 2021
Trip Type: Traveled as Solo
Tour Customized by: Echo
Ljiljana

Ljiljana

German

Reviewed on August 1, 2021

Hi Vivien,

The trip is very good we like it very much.

Ljiljana

Destination(s): Xining, Qinghai Lake, Tongren, Xiahe, Lanzhou, Zhangye, JIyuguan, Dunhuang, Urumqi, Turpan, Kashgar, Xinjiang, Silk Road, Gansu
Date of Experience: July 23, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Bernd

Bernd

Germany

Reviewed on July 28, 2021
Destination(s): Xining, Qinghai Lake, Tongren, Linxia, Zhangye, Jiayuguan, Dunhuang
Date of Experience: July 24, 2021
Trip Type: Traveled as Solo
Tour Customized by: Rita
Natalia

Natalia

Denmark

Reviewed on July 27, 2021

Hello Vivien,

All good. Thank you for organizing the trip. It was fantastic.

Natalia

Destination(s): Zhangye, Jiayuguan, Dunhuang, Uruqmi, Turpan, Kashgar, Xinjiang, Silk Road, Gansu
Date of Experience: July 15, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Audrey

Audrey

USA

Reviewed on July 26, 2021

Hi Tracy,

It’s been great, overall. Thank you.

Thank you Tracy.

Thank you very much Tracy it has been amazing.

Audrey

Destination(s): Zhangye, Jiayuguan, Dunhuang
Date of Experience: July 11, 2021
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Alex

Alex

USA

Reviewed on June 18, 2021

Hi Johnson,

We are really enjoying Xi’an, Timo and Bruce have been great, thanks for asking! We will certainly reach out if we need anything, thanks for the offer!

Hi Johnson! The Grottoes are amazing and so is the Fuxi temple. So glad this was on our itinerary!

Yes the hotel did check the Covid test. We are also not able to get the Gansu green code because it is setup for the Chinese ID, but they did take the travel code (the one with the arrow). They definitely wanted the most information of any place we’ve encountered! Including residence in shanghai and future travel plans. But David did a great job. If we came back we would definitely add a day to take the tram and wander around the river! It’s a cool place.

We had a marvelous time on our trip! Thank you so much.

Could I ask you to send us a personal Fapaio? Thanks again!

Alex and Steve

Destination(s): Xian, Tianshui, Lanzhou, Zhangye, Jiayuguan, Dunhuang
Date of Experience: June 15, 2021
Trip Type: Traveled as Couples
Tour Customized by: Johnson
ChewYian

ChewYian

Singapore

Reviewed on June 6, 2021

Overall the 敦煌,张掖,嘉峪关itinerary n hotels are good. Guide Gary is very professional and passionate about Chinese history (he was previously a middle school history teacher). 西宁 hotel & guide Daniel were good too. Suggestions (1) Chaka lake is very nice but due to flight timings we only spent 30 min at the lake itself. (2) I think if we were to recommend friends, we would ask them to cut the 阳关,玉门关,汉长城 and spend more time in Xining (there is a nice temple near train station) and Chaka lake. (3) You should strongly recommend that guests spend at least 2 hours at Chaka lake itself excluding the traveling (once you reach there, you need to take bus n train to reach the lake, that itself takes almost one hour including waiting for passengers one way). Thanks

Jack, you have been professional and always trying to find a “yes” for your customers. You responded positively to some negative feedback (from my friends) and offered good alternatives. I will certainly still recommend you to others.

Destination(s): Silk Road, Gansu, Dunhuang, Jiayuguan, Zhangye, Qinghai, Xining
Date of Experience: June 1, 2021
Trip Type: Traveled as Friends
Tour Customized by: Jack
Daniela

Daniela

Italy

Reviewed on May 29, 2021

Hi Jack,

Here is our feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

From the very first e-mail exchange with the agency, our contact, Jack, has always been very professional and fast in providing all the information requested as well as his recommendations and advice.

2. How do you comment your tour arrangements?

The tour arrangements reflected what had been agreed and the tour ran smoothly. The guides and drivers were competent and flexible to accommodate our requirements.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

We will recommend China Discovery to friends who will look for an agency to travel around China

4.  Your general opinion on us?

Dear Jack, you provided an excellent service. We really appreciated your kind gesture in providing the cake for celebrating Laura’s birthday. Thank you!

Destination(s): Silk Road, Qinghai, Xining, Qinghaihu, Gansu, Dunhuang, Zhangye, Jiayuguan, Badain Jaran Desert
Date of Experience: May 21, 2021
Trip Type: Traveled as Friends
Tour Customized by: Jack
Thomas

Thomas

German

Reviewed on May 14, 2021

Hi Vivien,

Xi’an was very nice. But I think two days enough. Good weather.

Thank you, was very nice location, definitely worth visiting it.

Hi Vivien, and I skipped the boat tour and went on the mountain, very nice. I can recommend. Nearly no clouds.

Yes, as an option. You even don’t have to climb, the view from the top station is already perfect.Pictures are taken from there.

Hi Vivien, sorry for writing late. We came home yesterday late and did some washing and housework today. Thanks again for the very nice trip. We got lots of positive feedback from our friends and some are considering to visit Xinjiang as well. Thanks again and have a good night.

Thank you Vivien and I know you will look after our friends trips, that’s why I can recommend you without any doubts.

Thomas

Destination(s): Xian, Dunhuang, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: May 12, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Wendy

Wendy

USA

Reviewed on April 21, 2021

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Destination(s): Hunan, Zhangjiajie, Sichuan, Chengdu, Gansu, Dunhuang, Zhangye, Jiayuguan, Silk Road, Xian, Yangtze River
Date of Experience: April 6, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Gabriel

Gabriel

Mexico

Reviewed on March 26, 2021

Hi Leo, Everything fine and thanks for ask;

Everything was super and thanks.

Destination(s): Lanzhou, Zhangye, Jiayuguan, Dunhuang, Gansu, Silk Road
Date of Experience: March 20, 2021
Trip Type: Traveled as Couples
Tour Customized by: Leo
Josh

Josh

USA

Reviewed on January 4, 2021

Hi Echo,

We are now in Jiayuguan. Crescent lake was a fun idea! Thanks.

Destination(s): Silk Road, Gansu, Dunhuang, Jiayuguan, Zhangye, Qinghai, Xining
Date of Experience: December 18, 2020
Trip Type: Traveled as Solo
Tour Customized by: Echo
Panuwat

Panuwat

Thailand

Reviewed on November 17, 2020

Hey Wendy,

Every thing is good so far! Just got back to the hotel.

Already posted the review, thank again for organizing our trip!

Destination(s): Lanzhou, Xiahe, Linxia, Binglingsi, Zhangye, Jiayuguan, Dunhuang
Date of Experience: November 7, 2020
Trip Type: Traveled as Friends
Tour Customized by: Wendy
Sebastian

Sebastian

Germany

Reviewed on November 16, 2020

Hi Riley

Yes we had a great time!

Only minor issue is related to smoking rooms but I realize that this was outside of your control

Guides were fantastic- especially in terms of accommodating our own pace - because of kids.

They also provided good insights that allowed us to appreciate the sights even more

Destination(s): Lanzhou, Zhangye, Jiayuguan, Dunhuang
Date of Experience: October 3, 2020
Trip Type: Traveled as Families
Tour Customized by: Riley
Debi

Debi

USA

Reviewed on October 13, 2020

Hi Jack,

Thank you very much for sending the Yunnan itinerary. I'm not sure I have enough vacation days for an 8 day trip so I will hold off on booking for now. I am thinking about going to Zhangjiajie for 3-4 days from Nov 6-10; do you have any recommended tour packages for that trip?

We had a great time in Dunhuang and absolutely loved the trip. Jane was a wonderful tour guide - kind of like a mom to us during our trip. :) Usually we travel on our own instead of booking tours but we all agreed that it was absolutely worth it to book through you. It made our travel incredibly convenient and stress-free.

Lastly, have you had a chance to put together the fapiao? If you need any further information from me, please do not hesitate to let me know.

Many thanks,

Debi

Destination(s): Dunhuang, Jiayuguan, Zhangye
Date of Experience: October 1, 2020
Trip Type: Traveled as Friends
Tour Customized by: Jack
Sarah

Sarah

France

Reviewed on October 11, 2020

Dear Jack,

I would like to thank you and all your team for this wonderful trip. We enjoyed every minute of it and we'll make sure to pass the word about it.

It's a pity we didn't had more time to enjoyed some scenic spot.
All the guide were really helpful. We especially like both the guide and the driver in Qinhai and Dunhuang.

We will be able to book another trip with you agency and will be very glad to share our experiences. Please send us the link for doing so.

Best wishes,

Sarah

Destination(s): Dunhuang, Zhangye, Xining
Date of Experience: October 1, 2020
Trip Type: Traveled as Friends
Tour Customized by: Jack
Andrew

Andrew

UK

Reviewed on October 10, 2020

Hi Wonder,

Thanks so much for your help and arranging the trip. Everything was perfect from start to finish and the drivers were all very good. I can't really suggest anything else really it went very smoothly considering it was a busy holiday. It was perfect.

Destination(s): Dunhuang, Zhangye, Lanzhou
Date of Experience: October 5, 2020
Trip Type: Traveled as Friends
Tour Customized by: Wonder
林**

林**

Hong Kong, China

Reviewed on October 9, 2020

这个旅程安排一切顺利,我们都很满意,谢谢。

Destination(s): Zhangye, Jiayuguan, Dunhuang, Delingha, Da Qaidam
Date of Experience: September 30, 2020
Trip Type: Traveled as Couples
Tour Customized by: Riley
Jeff

Jeff

USA

Reviewed on October 9, 2020

Hi there!

I will be happy to do that. It was a great trip. We loved both tour guides, and we were able to see everything we wanted to see despite the high season due to their good planning.

Destination(s): Zhangye, Dunhuang
Date of Experience: October 1, 2020
Trip Type: Traveled as Friends
Tour Customized by: Vivien
Stefan

Stefan

Germany

Reviewed on September 29, 2020

Dear Zeva,

The tour was very nice. We liked it a lot!

Destination(s): Jiayuguan, Dunhuang
Date of Experience: September 25, 2020
Trip Type: Traveled as Couples
Tour Customized by: Zeva
Kathryn Foster

Kathryn Foster

UK

Reviewed on September 4, 2020

Hi Wonder,

Overall we had a great time. Mr She the driver in Xining/Chaka/Lanzhou was excellent (even saving us from a bad accident). He drove well and clearly knew the area. Making some great suggestions. The second driver, Mr Ma, was clearly not as experienced as a driver for tourists and did not have as good a standard of driving (though he was not bad). 

Local food. We have been in China 4 years and are keen to try different types of Chinese food. Sometimes the choices were very safe (of course this will be very dependent on who the customers are!)

The hotels were OK. If possible we would recommend a hotel like the Nirvana Hotel in Xiahe. Not because it was run by a foreigner - actually because it was smaller and with a bit of character. Though we recognise this won’t always be possible.

I hope this feedback helps. We do want to thank you for arranging the trip and understand that it was a challenge as we were late to book. We had a great time and saw some wonderful places. Both guides were great.

Oh - I forgot the camping. A little too basic, if I am honest. The equipment was a bit tired and it would have helped to have had more detail on what we could expect before we decided to go for it. I said to Gary that I think there is a gap in the market for some ‘glamping’ - camping with a bit more comfort!! The opportunity to sleep In the desert and see the stars was fabulous though!

Thank you once again and I will post a review on trip advisor.

Destination(s): Xining, Xiahe, Lanzhou, Zhangye, Jiayuguan, Dunhuang
Date of Experience: August 15, 2020
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Borja

Borja

Spain

Reviewed on August 17, 2020

Dear Wendy, 

Here I send the answers for the services you have provided in the last 2 days. I also send some pictures that I agree on add to the webpage. I will make a contribution in TripAdvisor as soon as I can. 

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Overall, I had an excellent services from my travel consultant and the company. I decided to travel on the last minute and they arranged everything really fast and efficiently in the way that my trip started without problem. Travel consultant was really fast and efficient on answering my questions and on tailoring the trip on a couple of changes I wanted to do in relation to the original trip plan offered. My travel consultant, Wendy, was also available to solve any of my questions regarding the special travel requirements needed due to Covid-19. Wendy was also took care of my needs along all the length of the trip.

2. How was your tour? Are you satisfied with the tour we arranged for you? 

I am very satisfied with the tour. I asked for some modifications in relation to the original trip which were fast and easily arranged. I didn’t feel pressured during all the trip, thing that I enormously value. I had my time to enjoy all of the places I visited. Both the driver and the tour guide were helpful and kind. I am specially satisfied with my guide, Cathy, who took really care on giving extend and understandable explanations, answering my questions (including those non-tour related: where to eat, what else to do, etc.) and taking care of my stay and well being in Dunhuang.

3. Do you have any suggestions on improving our services

I think that for people living in China, it would work a bit faster and smoothly if there is an earlier communication by Wechat. Emails are not as accesible platform as Wechat when living in China. 

Best regards, 

Borja

Destination(s): Dunhuang, Gansu, Silk Road
Date of Experience: August 15, 2020
Trip Type: Traveled as
Tour Customized by: Wendy
Mattice & Lien

Mattice & Lien

Belgium

Reviewed on August 13, 2020

Hello Tracy,

A-ma-zing everything perfectly organised and overwhelmed by the beauty of the grottoes and the knowledge of David. The Yardan Park was breath taking, so special. Even the 2 hour drive was amazing. The last hotel was very good. great mix between traditional, luxury and also accommodating to westerners.

Mattice & Lien

Destination(s): Dunhuang, Zhangye, Jiayuguan, Lanzhou, Tianshui, Gansu, Silk Road
Date of Experience: August 3, 2020
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Marlie

Marlie

Netherlands

Reviewed on August 12, 2020

Hello Echo,

We had a wonderful trip! We enjoyed it very much!

You did a fantastic job (again)!

Everything was very well organised and there were no problems at all.

We have only 1 comment: 

When we arrived at the camp site in the desert in Dunhuang, we found out that it had been possible to book a more private tent at a more quieter spot in the desert.

The karaoke, the bright lights and the generator were not exactly the desert experience we had hoped for.

So we would have liked it if we had been informed about the option of the 'private tent'.

Other than that all was perfect.

We will certainly recommend your agency to our friends and if we decide to do another trip in the future we will for sure use your services again.

Thank you!!!

Marlie

Destination(s): Dunhuang, Zhangye, Jiayuguan, Lanzhou, Tianshui, Xiahe, Gansu, Silk Road
Date of Experience: July 31, 2020
Trip Type: Traveled as Couples
Tour Customized by: Echo
Bjoern Ehlbeck

Bjoern Ehlbeck

Germany

Reviewed on August 10, 2020

Hi Leo,

I’m back in Chengdu... the trip was a very nice experience! Yes, both of them. I liked Jacky more, she is more authentic... I understand she actually is from CITS, right?

Destination(s): Lanzhou, Zhangye, Jiayuguan, Dunhuang, Gansu, Silk Road
Date of Experience: August 1, 2020
Trip Type: Traveled as Solo
Tour Customized by: Leo
Gloria

Gloria

Reviewed on August 10, 2020

Hi Lyn:

We are enjoying this very much.

Yes everything has been very good! Thank you.

Destination(s): Lanzhou, Zhangye, Jiayuguan, Dunhuang, Gansu, Silk Road
Date of Experience: August 7, 2020
Trip Type: Traveled as
Tour Customized by: Lyn
Mario

Mario

Reviewed on March 28, 2020

Dear Vivien Li,

thanks for your email. I have a good memory of China which I think is one of the countries that I liked most today for the courtesy of its inhabitants and the tourist beauties, as well as being one of the most advanced in the world.

You have dealt with the coronavirus problem seriously and with determination and you can be an example for many other countries.

In Europe we are not as good as you but we hope that our politicians will learn from you.

I hope everything will pass and I will still have the opportunity to visit your beautiful country.

Mario

Destination(s): Xian, Dunhuang, Jiayuguan, Zhangye, Silk Road, Coronavirus Disease Greetings
Date of Experience: May 28, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Irene

Irene

Malaysia

Reviewed on December 17, 2019

Hi Leo,

Sorry for late reply. We really enjoyed this 8 Days Silk Road trip for our company trip holiday.

We'll like to thank the Lanzhou tour guide Miss Dong Dong who waited for us at the airport late at night as well as received us at train station from Xining on our last day at Lanzhou. She was kind enough to inform us about places to get good food!

Travelling from Lanzhou to Zhangye, Jiayuguan and Dunhuang, we had Mr Gary guiding us and I must say that I enjoyed all his narratives about the places we were to visit. He was very helpful when we lost a camera and went all out to retrieve it for us. He even helped to repair a jacket for us. Well done!!

We enjoyed our visit to Qinghai lake very much, especially when our guide stopped at an adjoining frozen lake for us to play and take pictures. That was a bonus!

Overall, this trip was great although a bit tiring and cold!! We really like having the places to ourselves. 

The food was sometimes too spicy though.

Thanks China Discovery & Mr Leo Li for your help.

Best Regards

Irene Goo

Destination(s): Silk Road, Lanzhou, Xining, Zhangye, Jiayuguan, Dunhuang, Gansu
Date of Experience: November 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Dawn

Dawn

Australia

Reviewed on October 4, 2019

Dear Lyn,

we have now arrived home and I would like to thank you for a truly wonderful trip - we have so many amazing memories to thank you for.
Your help and organisation from beginning to end was excellent - thank you for being so responsive and patient with all my queries - I am amazed the whole trip ran so smoothly, which is a credit to you!

Our personal favourites:

Our favourite hotels were Longsheng Lian Lodge, Yangshuo Tea Cozy, St Regis (Lhasa). Our least favourite hotels were Grand Soluxe hotel (Dunhuan) and Huangshan Xihai hotel.

Our favourite guide was Ms Tu Tu - Zhangjiajie - she was amazing at negotiating long queues and tourist buses. 

We really loved all the amazing locations - Dunhuang was our least favourite - more time in the Mogao Grottoes would have been nice.
Thank you again Lyn for showing us your amazing country.

Destination(s): Guilin, Zhangjiajie, Dunhuang
Date of Experience: September 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Mario Ruffoni

Mario Ruffoni

Switzerland

Reviewed on June 11, 2019

Dear Vivien Li,

I want to first of all thank you for having organized in a perfect way and according to our particular desires the Tour.

Helen was a perfect guide, very competent, kind and with excellent English. The driver is excellent and prudent. The selected restaurants of excellent quality, which made us very much appreciate Chinese cuisine. Also good choice of hotels.

The region from Dunhuang to the Rainbow Mountains was very interesting, the highlight of our trip. For our choice we have only few days: what more day would have been useful to see all the beautiful things that this region offers.

I am quite old (75 years) and I was already tired from the previous travel facts (Beijing, Datong, Pingyao, Xian and Longmen) and for this reason we decided not to go to the Mati temple (which would have taken some time in the car) , although as an architect I was very interested to Mati. Helen suggested we see some interesting things in Zhangye and for us was OK.

We had already been served by China Discovery two years ago: we were very happy on 2017, as we have been now. We also had a very good impression of this modern China, very well organized, clean and welcoming.

Thanks again for everything

Destination(s): Dunhuang, Silk Road
Date of Experience: June 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Boonshan Sangfai

Boonshan Sangfai

Geneva

Reviewed on May 5, 2015

Hi Ian,

We are back to Geneva! Please find below a short summary of our trip which you may feel free to edit or shorten it as you deem appropriate.

We have so many photos to share, though you may decide which one you would like to publish it.  I am going to forward those photos to you by different emails.   

Many thanks again.   Best regards.

“Quote Unstoppable WOWs for our Amazing China Discovery Tour!

As orchestrated by Ian Wei of Chengdu Bamboo International Travel, two of us were wandering from one natural wonders to endless wonder spots of China. We were wandering from the soft fertile earth of red land to multi-formed stone forest and strolling in the village of diverse ethnic minority of Yunnan. Our journey continued to nonstop amazing historical heritage and nature beauty in the land of world roof in Tibet.  Worldly cute panda and Giant Buddha as well as Luodai and Jinli ancient places plus shopping spots of Sichuan made our visit simply unforgettable. We were following the track of silk road and visit numerous wonder places in the Gobi desert of Gansu province, for example, climbing up sand dune mountain and circling the crescent lake of Dunhuang, walking inside mogao grottoes, Yardang geopark, western great wall, Jiayuguan fortress, reclining buddha of Zhangye.  Every view point in the area of rainbow mountains gave us no chance to brink our eyes and kept exclaiming Wows!  Lastly 4000 steps of stairs plus a double downs to tops ride of cable car to reach the peak station of Huashan in the outskirt of Xian was such a stunning and challenging trip.  

The above merely captures the essence of our 18-day (1-18 April 2015) trip organized by the impressive services of Chengdu Bamboo International Travel. Ian Wei is our host who stood ready to track/follow and response to our request throughout the tour. I have a full confidence and offer a big applause to the second to none service of this travel agent. Many thanks to Ian and his tour guides and superb drivers who made our trip every possible and so memorable.    

Cheers.  A couple, residents of Geneva, Switzerland ”

The following are some of the photos shared by Boonshan Sangfai

Yunnan Dongchuan Red Land

Lhasa Potala Palace

Glacier Tibet

Yardan Geopark

Destination(s): Yunnan, Kunming, Dongchuan, Tibet, Sichuan, Chengdu, Leshan, Silk Road, Gansu, Dunhuang, Jiayuguan, Zhangye, Shaanxi, Huashan
Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by:

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