Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.
Thank you very much. We had a wonderful holiday and appreciate your time and efforts.
Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me. Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary.
I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor.
I would be interested in exploring the Silk Road tour, especially the 10-day classic tour. When I checked on the website below for a preliminary quotation, it did not give it to me. Wonder, you know I would like to explore the most comfortable, 5-star tailored tour. Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?
Again, very well done and I appreciate your great help.
Back in India and I wanted to thank you for all the arrangements and tour planning you have done.
I have enjoyed every bit of the tour, guides and car drivers were all good and helpful. Must say Shanghai has been the best interms of everything. The hotel, their service, city and the experience everything was the best.
Beijing was also good and pleasant. It would have been more fun if the hotel people were more customer oriented. I had to struggle with room and air conditioning of the room everyday. I would suggest you choose another hotel for other customers.
But overall, I loved the trip and have lovely memories of all the places visited. Will plan next visit again through you.
Thanks again and much appreciate your efforts.
We are safely home, settled into our normal life and it is with great pleasure that we respond to your request for feedback.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
I can not recommend Johnson Wang highly enough. He was incredibly prompt and patient with my numerous emails, and super helpful in allaying concerns or accommodating specific requests.
2. How do you comment your tour arrangements?
From my initial enquiry, until completion of our tour 12 months later, Johnson ensured that every detail of our tour was thoroughly met. The tour arrangements exceeded our expectations!
3. Are you willing to recommend our service to your people who also have an interest to visit China?
There are multiple tour companies and travel agents offering very cheap packages for China tours, but we are so pleased we chose to contact China Discovery and negotiate a package that met the travel needs of each of us, and that made our experience in China feel exceedingly VIP compared to the travel stories we have heard from our friends who chose the cheaper deals. We would only recommend your services, as every detail from the communication, guides, drivers, itinerary and special touches are what made our tour so incredible!
4. Your general opinion on us?
Admittedly we had some reservations about creating, booking and paying for the tour entirely online, as there are too many stories about dodgy agents and fraudulent companies, but China Discovery (& particularly Johnson Wang) were exceptional to deal with, reassuring and very trustworthy. I give them a 100% recommendation!
5. Do you have any suggestions on improving our services?
The recommendations for optional activities was appreciated, but as the expectation between Western and Chinese culture is so different, I think a suggestion of dress code for each activity would be a good idea.
For example, in Western or European culture the dress code for an Opera is formal, but in China it is casual, so we felt a bit silly when we dressed up very formally but then had to walk 30minutes to the venue and everyone else was wearing casual clothes.
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Our China Trip in Beijing, Xian, Shanghai
We thoroughly enjoyed our cruise. Thank you so much.
Apologies for my delayed response. My family and I greatly appreciated the beautiful gifts that you had sent us. We also greatly enjoyed our experience with the Tibet tour. My feedback is overwhelmingly positive! Thank you also for accommodating my family's request for the additional hotel room. It was decided on the trip that it would have been best to have three rooms instead of two. The hotel in Lhasa had wonderful accommodations as did the hotel in Shigatse, though our first night in Shigatse had rooms that seemed a bit outdated. However, it was still very comfortable. I also appreciated the experience at the Rongbuk Guest House because it was such a unique experience. Most of us could not sleep at the Rongbuk Guest House but that was due to the high elevation and not because of the room.
The tour guide and driver kept us on schedule and our tour guide shared very good information. We all felt it was very thorough and informative beyond what we could have learned on our own. He was also transparent with adjusting the schedule and I thought that was a very good adjustment. It was probably better to do the longer sightseeing drive (11 hours) going back to Lhasa from Shigatse rather than what was originally on the itinerary. By then, we had been more acclimated with the altitude so we were less tired and able to enjoy the sights more. I think that was a very good change. He was also great with helping us navigate through all the monasteries and palaces, even with the large number of other tour groups.
My mother did have some feedback regarding some of the bathrooms along the way from Shigatse to Lhasa as well as the bathroom at the Rongbuk Guest House. However, I did share with her that we were informed in advance about the more rugged conditions. She wanted me to share this with you, but everyone else in my group had no issue with the bathrooms as we understand that there are certain areas in Tibet that are far less developed.
Thank you again for your hospitality. I have also shared my positive feedback with my Uncle Stephen who will be in China with your company later this month. I do plan to return to China and possibly visit a different area in the future and will reach out to your company when the time comes.
I write just to express our satisfaction with your work and with all the trip: everything was OK.
There is only one repair: the train trip between Yichang and Shangai was very long and it' ll be better to take a flight.
The program, hotels, guides, transfers were really nice and we are very grateful to you for all planning.
My best regards,
Sorry the delay in answering you. The tours were very good. Everything was as expected. Thank you for planning it.
Following are our most popular vacation packages which take you to visit featured destinations, experience authentic Chinese culture at lowest price. You can also contact our travel specialists to DIY a unique tour package for you.
Beijing / Xian / Shanghai
Beijing / Xian / Guilin / Yangshuo / Guilin / Chongqing / Yangtze Cruise / Yichang / Shanghai
Shanghai / Guilin / Yangshuo / Guilin / Chengdu / Lhasa / Xian / Beijing