Kammer

Kammer

USA

Reviewed on June 30, 2024

Hi Ms. Wing,

We are back home. Here is a response.

You were exceptionally responsive in all matters and a pleasant person to work with.

We are a little slower than thirty years ago, so one or two items were canceled in consultation with our local tour guides. We liked the flexible arrangement allowing this modification. I am willing yo recommend your service to my people who also have an interest to visit China and I would like to use your service of I come China again.

Thanks once again for your attention to detail and hard work. We wish you great favor and peace.

Cordially,

Don Kammer

Destination(s): Hong Kong, Ningbo, Zhejiang, Shanghai, Xian, Shannxi, Beijing, Changchun, Jilin
Date of Experience: June 3, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wing
Vea

Vea

Australia

Reviewed on June 24, 2024

Good morning Rita,

We have very good time in China from 01/06/24 to 19/06/24. But it is a little bit exhausted after hiking through ZhangJiaJie. The best of all tour guides are Linda and Peter. These two tour guides show their ability to communicate with us. They care and respect us. In overall I would recommend China Discovery to relatives and friends for any upcoming China tour. We are happy for China Discovery to use our photos.

From Chris Vea, Sydney Australia

Destination(s): Macao, Guangzhou, Chaozhou, Shantou, Guangdong, Guilin, Guangxi, Chengdu, Sichuan, Yangtze River, Zhangjiajie, Hunan, Xian, Shannxi
Date of Experience: June 1, 2024
Trip Type: Traveled as Other
Tour Customized by: Rita
David

David

USA

Reviewed on June 19, 2024

Hi there, feedback as below:

Wonder Wang was great to work with. All emails and questions were answered very quickly. We booked this a little bit late and provided a list of things that we would like to do and quickly got a detailed itinerary that covered everything we wanted to do. The itinerary was very detailed and we were well taken care of throughout the whole trip. During our trip we wanted to change something and this was done effortlessly. Five star service all the way!

Everything worked out great. All of our guides and drivers were extremely helpful and always on time and where they said they would be. The guides were local to the places we went so they provided us with a ton of information about everything we were seeing. The hotels were great, the trains were all great, we really enjoyed everything and it was easy thanks to the work of Wonder Wang.

I would 100% recommend this company. Everything was top notch and communication was smooth. We were never in doubt about anything to do with the trip. Again 5 stars!

David

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Huangshan, Anhui
Date of Experience: May 12, 2024
Trip Type: Traveled as Other
Tour Customized by: Wonder
Finn

Finn

Singapore

Reviewed on June 17, 2024

Hi Rita,

Sorry for the late reply.

Yes, I enjoyed my trip to China very much. The tour guide and driver are amazing and very professional.

Thanks to them, my trip with my family has been very pleasant and this made us wanted to visit the other parts of China again

Please see below my comments.

The tour arrangement was good and adequate pace for our family. I would definitely recomment your service to my friends and family who wished to join a more private tour in China.

Perhaps can add on services to recommend dining places (and assist to make reservations) prior to the trip as there are limited platforms outside China for us to make reservations. For me and my family, we take our dining seriously and would like to enjoy local food. We enjoyed our time, especially in Xi'an, as our guide brought us to places she has patroned for food and went extra miles to recommend good dining places in Xi'an. We love her recommendation.

Thanks and regards,

Finn

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: May 26, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Ted

Ted

Australia

Reviewed on June 8, 2024

Greetings Rita

We are now back in Hanoi after a very enjoyable China Discovery Tour.

It all worked very smoothly. Your tour guides were good and well informed.

Regards

Ted

Destination(s): Shanghai, Lhasa, Xian, Shaanxi, Beijing
Date of Experience: May 26, 2024
Trip Type: Traveled as Other
Tour Customized by: Rita
Mary

Mary

Britain

Reviewed on June 7, 2024

Hi Jack,

First of all we would like to thank you whole heartedly for planning such an amazing trip to China for us! We have had a truly magical time - our tour far surpassed our expectations in every way. The itinerary that you put together completely met our needs and encompassed everything that we wanted and more.

The guides (and drivers) were all brilliant and we have very much enjoyed talking with them. The guides were all fun, knowledgeable and fluent in English. We were initially concerned that having guides with us all the time would be stifling, but that was not the case at all!

We would like to give a special mention to our visit to Yunnan where our guides William, Sofia, Lee, Amy and Aten looked after us. We loved Yunnan - one of our favourite parts of the trip was our cruise down the Li River, our stay at the Yangshuo Mountain Retreat and the hike in the Longji Rice Terraces. Thank you to William who helped to make this so special.

We have also loved seeing the Pandas in Chengdu, the Terracotta Army in Xi’an and of course the Great Wall at Jinshanling. Please pass on our thanks to Peter for hiking the 6k with us - another highlight of our trip!

We have been amazed that we have been able to see so much of your beautiful country without it feeling too rushed or overwhelming. The places that we visited were all incredible and there is nothing we would want to change.

The accommodation for the most part was excellent; we did feel that the e-outfitting hotels in Lijiang and Shangri-La were not so great but this is an observation and not a complaint. We were not staying long enough to complain but if we were doing the trip again this is one thing we would consider changing.

The transport worked really well. All of our drivers were great and the transfers by domestic flight and high speed train were well timed and easy to navigate. Some of the transport hubs are HUGE and it would be very easy to get a little lost! Having a clear meeting point at each station could be helpful.

Thank you once again, it really was the trip of a lifetime! I am very happy for you to use all or some of my comments.

Thank you so much,

Mary & Steve

Destination(s): Shanghai, Guilin, Guangxi, Kunming, Dali, Lijiang, Shangri-la, Yunnan, Chengdu, Sichuan, Xian, Shaanxi, Beijing
Date of Experience: May 10, 2024
Trip Type: Traveled as Other
Tour Customized by: Jack
Carol

Carol

Australia

Reviewed on June 7, 2024

Hello Rita,

Yes we are home safely after an enjoyable, busy 3 weeks travelling around China.

Thank you for putting together such an interesting tour. The time passed so quickly. Had we not been on a 3 week time line I would have added a rest day every 3-4 days. That would have been a good addition.

The hotels were all lovely. I liked those that had a bath best, because after an energetic day walking, one could soak the muscles and rest for a while.

We loved travelling in the trains. Thanks for organising the comfortable upgrades.

I am glad our guides met us at the stations & dropped us off though. The stations are huge and finding the right platform was made easier with the guides help.

We had minor problems.

1. Shanghai- There are 2 exits and we went to the wrong one. However we rang the guide and then we found one another.

2. Another, was when we missed the transit sign & walked the wrong way following the crowd. Fortunately Bruce noticed & helped us get to the right place so we could get the connecting train in time.

3. My seat was already taken on one of the trains. I was advised by the conductor to walk through the train to carriage 8, get off, and get on again. There were 2 trains joined together. I wasn’t sure if the train would wait for me as they only stop for a minute! Fortunately the staff were very helpful getting me off, and getting me on again. They seated me next to Bill.

The tourist attractions we visited were outstanding. Everything we saw was worthwhile. We loved the spectacular Stage Shows.

We loved the cruise. We made new friends, had a lot of shipboard fun. The concierge and other staff were lovely.

Our guides were friendly, helpful and really good company.

We are happy to see how well China is going with trains, stations , roads, housing. National Parks and environmental protection. Good job!

We would recommend your Tour Company should anyone ask . We were very happy with everything.

All being well, we will return to do the other half of the original trip.

Here are some happy photos from Our enjoyable time visiting China.

Yours sincerely.

Carol & Bill

Destination(s): Jiuzhaigou, Chengdu, Sichuan, Chongqing, Yangtze River, Zhangjiajie, Hunan, Xian, Pingyao, Shaanxi, Beijing, Luoyang, Henan, Shanghai, Suzhou, Jiangsu
Date of Experience: May 9, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Rita
Jean

Jean

Mexico

Reviewed on June 5, 2024

Hi Rita,

Sights, tour guide, and transportation were excellent. Food was good, we just prefer western.

Jean

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Fenghuang, Hunan
Date of Experience: May 25, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Bibiana

Bibiana

Singapore

Reviewed on June 1, 2024

Hi Rita,

Nina was helpful, considerate, kind, knowlegable, a very nice person.

Bibiana

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: May 15, 2024
Trip Type: Traveled as Other
Tour Customized by: Rita
Vinent

Vinent

Singapore

Reviewed on May 30, 2024

Hi Leo.

We have ended our private tour today with you. Thank you so much for the wonderful arrangement.

All the 3 drivers and guide are very experienced and knowledgeable. We really get a deep understanding of Xi’an, Chengdu and Chongqing.

Vincent

Destination(s): Xian, Shaanxi, Chengdu, Sichuan, Dazu, Chongqing
Date of Experience: May 23, 2024
Trip Type: Traveled as Other
Tour Customized by: Leo
Eberhard

Eberhard

Germany

Reviewed on May 28, 2024

Dear Evelyn

We are back. We are at home after 4 weeks wonderful hollidais in China.

Your help was excellent.

many thanks for all. You and your collegues did a very good job, very perfect, flexible and very very kindly.

Many thanks from us from Germany Berlin

P.S. When a friend want go to China i will suggest him your help.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Jonney

Jonney

British

Reviewed on May 27, 2024

Hi Evelyn.

We are leaving Beijing now.

We had a great time.

Peter and the driver were excellent.

Jonney

Destination(s): Beijing, Datong, Taiyuan, Shanxi, Xian, Shaanxi, Luoyang, Henan, Leshan, Chengdu, Sichuan, Shanghai
Date of Experience: April 15, 2024
Trip Type: Traveled as Other
Tour Customized by: Evelyn
Djoni

Djoni

Indonesia

Reviewed on May 25, 2024

Dear Wonder,

The tour in Xian was excellent.

Djoni

Destination(s): Xian, Shaanxi, Xining, Qinghai, Zhangye, Jiayuguan, Dunhuang, Gansu, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: May 11, 2024
Trip Type: Traveled as Other
Tour Customized by: Wonder
Zazi

Zazi

USA

Reviewed on May 25, 2024

Hi Wonder!!

We will send you more detailed reviews/comments later but so far the tour has wildly exceeded all of our expectations, for which you and our wonderful guides and drivers deserve so much credit!! In addition to all of the sights on our itinerary and the fantastic acrobatic show we saw in Beijing and the extraordinary light show we saw in Guilin, we were also fortunate enough to have Linda recommend to us the AMAZING Shu Feng Ya Yun Sezchuan Opera show last night, just a short walk from our hotel, which was one of the best shows we have ever seen!! The shadow puppets and mask-changing were especially incredible! And yes we did receive yesterday the BEAUTIFUL gifts you sent us - thank you so much - we love the pandas and will treasure them always!

Zazi

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Chongqing, Yichang, Shanghai, Chengdu
Date of Experience: May 11, 2024
Trip Type: Traveled as Other
Tour Customized by: Wonder
Mazurek

Mazurek

Polish

Reviewed on May 22, 2024

Hi,

the trip was amazing. China is really something different that I imagined, of course in a positive way. Places that we have visited were really worth seeing. In general I have nothing to complain about. Hotels were really comfortable. The food was very good. Transportation between cities was also comfortable, especially the trains. Of course the amount of transfers was large and every second day we had to unpack and pack again but it was inevitable according to the amount of places we have visited. (to me it was not necessary to sleep in Yangshuo, we could easily return to Guilin the same day to avoid sleeping in different hotels for just one night). Guides were also very helpful and gave us a lot of information. Special thanks to Jenny from Xi'an. I think she was the best of all guides and had a lot of patience to answer all of my questions. Please find attached some of our photos (I believe You want the pictures with us-tourists on it not the one with just the landscapes) Thanks a lot. If You have any further questions do not hesitate to contact me.

Mazurek

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunan, Yangshuo, Guilin, Guangxi, Shanghai
Date of Experience: May 14, 2024
Trip Type: Traveled as Friends
Tour Customized by: April
Liliana

Liliana

Poland

Reviewed on May 21, 2024

Hi Kelly,

The hotel - Park Plaza is in 5+ level!

Liliana

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: May 21, 2024
Trip Type: Traveled as
Tour Customized by: Kelly
Urs

Urs

Switzerland

Reviewed on May 21, 2024

Dear Wonder,

Thank you for having organized our trip to Xi’an. We had a wonderful time there!

All the best,

Chantal

Destination(s): Xian, Shaanxi
Date of Experience: May 18, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Edge

Edge

USA

Reviewed on May 17, 2024

Nihao RITA.

My family and I truly enjoyed every minute of our China tour. You’ve met and exceeded our expectations. We’ve given our feedback to KEVIN, JIM, EILEEN, AIRA, and LINDA, but I also plan to email you my feedback to this unforgettable tour.

Very much worthwhile.

EDGE

Destination(s): Beijing, Chengdu, Sichuan, Chongqing, Yangtze River, Zhangjiajie, Hunan, Xian, Shannxi
Date of Experience: April 26, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Dina

Dina

USA

Reviewed on May 16, 2024

Feedback as below:

MR. Wonder Wang was very responsive and helpful. He answered all our questions immediately and provided recommendations, too. He was flexible with our travel plans and was very patient with any changes requested. He was a pleasure to work with.

Tour arrangement with driver and tour guide was great. Pick up to anf from Airport and tranfer to/from Hotels was easy. Guides were very imformative. Travel arrangements for trains and internal flights went smoothly and the guides helped us with check in for all flights, hotels and trains.

I already recommended your company to friends and family. They will contact you once they decide on a trip to China.

Thank you fora great trip and for excellent arrangements!

We look forward to another trip to China to visit the rest of the beautiful country.

Dina

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: April 24, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Alvin

Alvin

Singapore

Reviewed on May 14, 2024

Hi Rita,

Thank you for your kind assistance in organising the private tour for my group.

Firstly, I must said you are very responsible and trustworthy. As this was the first time we got China Discovery to arrange the above tour,

Highly Recommended for your reliability and the excellent service provided.

It was unfortunate that our trip coincided with China May Day holiday as most places of interests were crowded.

My personal opinion, the program could have been better spaced out especially for seniors.

The train from Chongqing to Xian arrived almost at midnight and we reached hotel about 1am. The departure from hotel to see the Terracotta the next morning was 06:30am. Too tight, we barely had 4hrs of sleep. It would be better if the visit to the Terracotta is in late morning or early afternoon. Unfortunately, my wife and I were unable to join the visit to see the terracotta as we find it very tiring after the long train journey from Chongqing. Had to give it a miss.

However, we did enjoy the Beijing tour very much especially with your guide Mr Jackson Liu. He was very cheerful and knowledgeable. Also very helpful.

Overall it was a very enjoyable trip and will definitely recommend my friends to seek your assistance if they are planning a China trip, My wife and myself will definitely engage your services in the near future for our next China tour.

Thank you again.

Regards

Alvin

Destination(s): Shanghai, Chongqing, Yangtze River, Xian, Shaanxi, Beijing
Date of Experience: April 26, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Rita
Bhopan

Bhopan

USA

Reviewed on May 10, 2024

Feedback as follows

Leo from China Discovery orchestrated every detail of my journey to China with finesse and expertise. Collaborating with him was an absolute delight; his responsiveness and attentiveness were remarkable. He not only promptly addressed all my inquiries but also proactively suggested tailored recommendations, ensuring our itinerary perfectly suited our preferences. What truly set Leo apart was his swift and seamless execution of necessary changes. Whether it was adjusting our schedule or accommodating last-minute requests, he handled everything with efficiency and grace.

Thanks to Leo's meticulous planning and the unparalleled hospitality of our guides and drivers, every moment of our journey was wonderful. From bustling city streets to serene countryside landscapes, we were captivated by the beauty and diversity of China.

In retrospect, our trip to China was not just a vacation but a transformative experience, made possible by Leo's service and the seamless coordination of China Discovery. We are filled with unforgettable memories created during our time in this extraordinary country.

Thanks

Bhopan

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: April 22, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Leo
Eberhard

Eberhard

Germany

Reviewed on May 10, 2024

Dear Evelyn

All is absolute fine in China. The guide Anna in Beijing was very good and flexible.today we arrived in xi an. Weather is rainy.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Eberhard

Eberhard

Germany

Reviewed on May 10, 2024

Hallo Evelyn

All is very fine. Now we are in Guangzhou. Judy picked up us perfect like all other giudes. The guides are all very very friendly, exact and flexible. All made a perfect Job.

All is good Judy will bring us to the station.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Urs

Urs

Switzerland

Reviewed on May 10, 2024

Dear Wonder,

In Datong we forgot to give a comment on the service there.

We were very satisfied with both. The driver was also very polite. May was an excellent guide with good English and knowledge of the history. Many thanks to her. She earns the number 5!

So far we are very happy with the trip.

Kind regards,

Urs and Ingrid

Destination(s): Beijing, Pingyao, Datong, Shanxi, Luoyang, Henan, Xian, Zhangjiajie, Hunan, Nanjing, Jiangsu, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Sara

Sara

Italy

Reviewed on May 7, 2024

Good morning,

I would like to compliment you on the perfect organization that made our trip perfect and unforgettable: the guides were punctual, prepared and very helpful, the very kind drivers, the perfect hotels. everything went in the best way...you made us fall in love with China, we will return soon with our children! Thank you

Sara

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: April 22, 2024
Trip Type: Traveled as Couples
Tour Customized by: Jack
Urs

Urs

Switzerland

Reviewed on May 6, 2024

Dear Wonder,

you might WONDER that we put no claim on today’s hotel room. We are very happy, it’s one of the best hotel room with a wonderful view. Enjoy the evening.

Urs and Ingrid

Destination(s): Beijing, Pingyao, Datong, Shanxi, Luoyang, Henan, Xian, Zhangjiajie, Hunan, Nanjing, Jiangsu, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Khkhoo

Khkhoo

Malaysia

Reviewed on May 4, 2024

Hi Amber,

Thank you for your email dated 30 April and sorry for my late response because as soon as I arrived back, I have to travel to the next city, Sandakan, my home city to attend my school reunion dinner.

It was an unexpected tour as we thought we were with a group of other tourists. The Beijing tour was led by Mr 汪浩 and the Xi’an tour was led by Me Ellen 姚盼 both were vey knowledgeable with the historical background of the places we visited, patience and accommodating especially with my wife who has a bit of problem with her leg, they both showed very good standard of professionalism. I would also like to thank both the drivers who drove very professionally and we enjoyed the ride very much. I would highly recommend your company to my friends in future. Oh before I forget, please convey my thanks to the director who ordered the lovely birthday cake for my birthday which was a big surprise.

Unfortunately, when we started our last leg from Guangzhou to Shantou the train to Shantou as cancelled so we decided to stay an extra night in Guangzhou to taste the Cantonese roast duck and “Yum Cha”

The flight back was delayed over 5 hours due to bad weather. The trip surely brought back plenty of memories despite some hiccups we did enjoyed it very much. My wife and I would like to thank you all for making this trip a memorable and experience for us.

Regards,

KhKhoo

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: April 19, 2024
Trip Type: Traveled as Couples
Tour Customized by: Amber
Graham

Graham

Britain

Reviewed on May 3, 2024

Dear April,

We are home after the trip of a lifetime and whilst Kathy as the lead will send in the feedback form, I just wanted to say a BIG Thank You to you personally, and of course your team, for organising and arranging our tour which went seamlessly, and exactly to the plan you put together.

The tour guides were brilliant as were the drivers, and you were always available with prompt responses when needed.

We will certainly be recommending China Discovery to our friends, and are already thinking about our next trip to China.

谢谢

Graham and Judith

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Chongqing, Shanghai
Date of Experience: April 21, 2024
Trip Type: Traveled as Seniors
Tour Customized by: April
Dave

Dave

New Zealand

Reviewed on April 30, 2024

Thank you Rita.

We are very sad that our trip is coming to an end. So far we have had a fantastic time and seen and done some amazing things.

I had a bit of spare time on the high-speed train so came up with this to help your customers. Up to you if you want to use it or make any adjustments (but I think it would be most helpful once people have booked) it reads as follows...

As part of your journey around fascinating and spectacular China, you will most likely take one or more of China Railways High Speed Trains.

These trains are both fast and efficient, enabling you to cover great distances quickly and in comfort.

You may be required to board the train without the assistance of a guide. This may occur depending on station regulations.

The following is suggested as information for travelers. Please note that this is not a definitive guide, as there may be differences depending on station and location, and may be subject to change.

First and most importantly, there are plenty of clean toilets at the stations, and the trains also have Western toilets in each carriage.

Whether you travel First or Second Class is up to you, but there is plenty of leg room in both classes. All trains are non smoking.

AT THE STATION.

Once at the station you will be required to go through security. You will need your passport for this. Your passport is linked to your ticket. We recommend wheeled suitcases or suchlike as luggage trolleys are not provided. Please note that your main bag will travel with you on the train. Unlike a plane where certain items can travel in the hold, prohibited items will be confiscated. Eg. Knives or souvenir swords.Check ahead for prohibited items to avoid disappointment.

You will need your passport, the train number, carriage number and seat allocation for your journey. This will be provided by your guide or on your itinerary. It will also pay to know your departure time.

There are departure boards in multiple places in the stations. These will link your train number with a boarding gate.

Your trains details will be in one of 3 colours.

Yellow: information stage

Green: boarding stage

Red: departure stage.

In order to run efficiently the trains do not wait. Please be in the correct place ready to board. Depending on the number of train carriages, there may be 2 boarding gates. Eg. 4A and 4B. These will correspond to the carriage number. Don't panic if you get it wrong, but it may result in having to walk a little further on the platform to get to your carriage.

You will need your passport to leave the station to go to the platform. There are lines for self check-in and another for passports/ assisted check-in. This may be detailed overhead, or look for the person manning the assisted check-in line. Use this line to proceed to the platform.

PLATFORM / TRAIN

If no train in platform: There are markings on the ground showing the approximate carriage location. You should wait there. If in doubt you can ask for help.

If train is at platform: Check the train number on the side of carriage.(in case two trains either side of platform)

Find your carriage number and board. Seat numbers are clearly labeled. Place your big luggage overhead. Some trains have additional storage at carriage end. Do not store drink bottles overhead as they may leak, due to cabin pressure.

Depending on the length of your journey some basic food may be available (cashless transactions.) You can take your own food if you wish. Hot water is also available on board.

Enjoy your safe and comfortable journey. Be sure to take in the scenery as you travel.

ARRIVAL

Not all train services may terminate at your destination. The next station is shown on a display at both carriage ends (in English also) . Knowing your arrival time will further assist you in getting off at the correct station.

If you are being met at the station your previous guide should give you directions where to meet, as the stations are normally large with multiple exits. You can also have your next guides name and phone number if you wish. You will need your passport again to exit the station terminal, at the manned checkout line.

Depending on the station layout you will be met at the terminal exit, or the arranged location. Your happy, smiling guide will have your name on a signboard to welcome you, and be ready to assist as required.

Dave

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Chengdu, Sichuan, Zhangjiajie, Hunan, Shanghai, Hangzhou, Zhejiang, Lijiang, Kunming, Yunnan, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Urs

Urs

Switzerland

Reviewed on April 30, 2024

Dear Wonder,

we checked in and the room is really GREAT.

Regards

Urs and Ingrid

Destination(s): Beijing, Pingyao, Datong, Shanxi, Luoyang, Henan, Xian, Zhangjiajie, Hunan, Nanjing, Jiangsu, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Alan and Lily

Alan and Lily

Australia

Reviewed on April 28, 2024

Hello Jack,

Good Morning!

Just a note to say thank you for organizing our Xinjiang tour from 9 April 24 to 24 April 24. We are now in Perth Australia.

Overall this was an amazing trip, we all enjoyed it so much. We are now working on a return visit to China and is looking forward to use your services again soon.

We will recommend you and your company to my family and friends.

Best regards

Alan and Lily

Destination(s): Beijing, Xian, Shaanxi, Zhangye, Jiayuguan, Dunhuang, Gansu, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: April 8, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Jack
Kate

Kate

Poland

Reviewed on April 25, 2024

Hi Samantha:

Yes!! Sandy is amazing! Pretty tired but very happy. When my friends come to China I hope they will get her or someone equally delightful. Thank you for arranging the trip for me. Wish we could meet in person.

Kate

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Suzhou, Nanjing, Jiangsu, Beijing
Date of Experience: April 12, 2024
Trip Type: Traveled as Solo
Tour Customized by: Samantha
Sonia

Sonia

Brazil

Reviewed on April 25, 2024

Tracy

Yes, excellent. It was very well planned and I had full coverage to establish the itinerary

Sonia

Destination(s): Wutaishan, Taiyuan, Shanxi, Zhengzhou, Luoyang, Henan, Lhasa, Tibet, Xian, Shaanxi, Zhangjiajie, Hunan, Beijing
Date of Experience: April 1, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Gareth

Gareth

New Zealand

Reviewed on April 24, 2024

Amber,

You guys did a great job. It was really professional, and very good value for money. The hotel was very nice and the schedule of the tours perfect. The tour guide was brilliant. I would strongly recommend your service to others given the chance.

Gareth

Destination(s): Xian, Shaanxi
Date of Experience: March 31, 2024
Trip Type: Traveled as Families
Tour Customized by: Amber
Janice

Janice

Singapore

Reviewed on April 24, 2024

Hi Amber,

1. YES ! You have been very prompt and patient with my queries. At times when she could not provide me with immediate answers, she would also let me know and that she's working on it.

2. Tour arrangements are well arranged. The guides are very knowledgeable and could explain to us well when visiting the places of interest.

YES! Willing to recommend!

Kind regards

Janice

Destination(s): Guangzhou, Guangdong, Xian, Shaanxi
Date of Experience: April 4, 2024
Trip Type: Traveled as
Tour Customized by: Amber
Ronnie

Ronnie

UK

Reviewed on April 24, 2024

Hi Rita,

I am very happy with the tour arrangements. Each tour guide looked after me very well and made sure I was comfortable and my needs were met. The tour guides were on time and the cars for transport were clean and safe. We had quick entry to tour sites and tour guides were very knowledgeable on subjects and were able to answer any questions. If I had any issues, the tour guides could provide advice and help to resolve the issues.

I am very happy to recommend the services of China Discovery. I had no issues with the tour and I was very satisfied with the amazing experience. China Discovery put me at ease and gave amazing access to China.

I would recommend having a meeting point in each location on arrival and send a photo of the meeting point to the guest. My tour guide in Xian sent me a photo prior to arrival at the city, and it made things very easy. It’s also good especially if you have issues with your mobile and you cannot make calls. Shanghai has many difference arrival halls, with a photo it makes it easy.

Please pass on my thanks to the tour guides James in Beijing, Candy in Xian and Mark in Shanghai. And also thank you again Rita for sorting out the tour. An amazing experience and a lifetime of memories. I will recommend China Discovery to others and give good review on trip-adviser soon.

Ronnie

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: April 11, 2024
Trip Type: Traveled as Solo
Tour Customized by: Rita
Jonney

Jonney

British

Reviewed on April 24, 2024

Hi Evelyn.

Yes we are on the train now.

We really enjoyed Luoyang. I've always wanted to visit the Shaolin temple and really enjoyed the Kung Fu class.

Joe our guide was very good too.

The hotel room was great but the breakfast needs improvement. Joe made sure they supplied us with some extras for breakfast as there was not much variety.

Yes we really liked Datong as well thanks. The tour was informative and the attractions really interesting.

Jonney

Destination(s): Beijing, Datong, Taiyuan, Shanxi, Xian, Shaanxi, Luoyang, Henan, Leshan, Chengdu, Sichuan, Shanghai
Date of Experience: April 25, 2024
Trip Type: Traveled as Families
Tour Customized by: Evelyn
Elsie

Elsie

Singapore

Reviewed on April 23, 2024

Hi Rita,

Thanks for all your help.

The tour arrangements are able to be tailored to our interests.

I will like to plan to go to Tibet. When is a good time?

Thanks and with regards.

Elsie

Destination(s): Xian, Shaanxi, Yangtze River, Chengdu, Sichuan
Date of Experience: April 12, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Don

Don

USA

Reviewed on April 21, 2024

Hi Tracy,

The tour was EXCELLENT!

Jamie in Beijing was a 10 Star Guide, the best guide I have ever experienced. (I have used about 40 guides in the last 6 years.) He spoiled us with his attention to details and his concern for our interest. He arranged for a wheelchair for me on the 2nd day as I was having an issue walking that day. It was a temporary issue, but Jamie was the one that suggested get a wheelchair and he pushed me around all day. All the other guides did an excellent job. The tours selected were very good and we enjoyed all the attractions.

When we arrived in Chengdu, our guide, Bay had presents (Chopsticks, Bookmarks, & Panda Bears) for us and that was appreciated by the wives.

All the hotels were 4 stars and we enjoyed each and everyone. Novotel Xinqiao was our favorite.

The restaurants and homes that we visited were very good.

The river cruise was very nice, we upgraded to premium cabins once we got on the boat at a much less cost than if we had booked the premium cabins in the beginning. The food on the boat was ok, but we felt it could have been much better.

The transportation was very good with plenty of room for the 6 of us and baggage.

The pickups and drop offs were good

After each guide we were asked to fill out a rating sheet and give it back to the guide, I personally would prefer a different way of giving my review. It was uncomfortable handing the guide back an evaluation, even though our evaluations were very good. Maybe an email survey after each hand off.

I would recommend that China Discovery raise the suggested tip amount for your guides. We tipped 3 to 4 times the suggested amount but others may not.

The other tour companies I have used in the last 2 years have suggested (US Dollar) $8 to $10 per day per person for the guide and $5 to $7 per day for the driver.

I was very pleased with the quality of the hotels, meals, guides, transportation and communication.

Don

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Yangtze River, Changhsa, Hunan
Date of Experience: March 24, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Urs

Urs

Switzerland

Reviewed on April 21, 2024

Dear Wonder,

we had a great time here with a nice guide. She promised us, that her English will improve during the coming years.

Thanks and a good start into the coming week.

Regards

Urs and Ingrid

Destination(s): Beijing, Pingyao, Datong, Shanxi, Luoyang, Henan, Xian, Zhangjiajie, Hunan, Nanjing, Jiangsu, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Ronnie

Ronnie

Leo

Reviewed on April 20, 2024

Leo

Thank you guys so much for my birthday gift I love it and will cherish it always, Once again I have to thank you for a wonderful birthday gift and a great trip I hate that it is coming to an end but I will be back have a great weekend

Ronnie

Destination(s): Xian, Shaanxi
Date of Experience: April 12, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Pei Ying

Pei Ying

Australia

Reviewed on April 20, 2024

Hi Leo,

The trip was overall well planned. We enjoyed the various places of interest and fantastic local food. Small hiccups were quickly resolved and travel was comfortable. Tour guides were knowledgeable and helpful. We will recommend to our friends and family.

Pei Ying

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Yangtze River, Shanghai
Date of Experience: March 30, 2024
Trip Type: Traveled as Families
Tour Customized by: Leo
Mulan

Mulan

Indonesia

Reviewed on April 20, 2024

Hi Rita,

good arrangements and enough time to enjoy in every place.

yes willing to recommend because we have good time during our visit

No suggestion. all guide during our visit can explain the story of every place. We need to know what the special story of place we visited.

Mulan

Destination(s): Xian, Shaanxi, Guilin, Nanning, Guangxi, Xiamen, Fujian
Date of Experience: April 11, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Goh

Goh

Malaysia

Reviewed on April 17, 2024

Hi Mr Wonder.

Sorry for my late reply. So far the tour has been great. Every tour agent has indepth knowledge of the historical site we visited. Rgds

Goh

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuan, Yangtze River
Date of Experience: April 8, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Steven

Steven

New Zealand

Reviewed on April 16, 2024

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she’s very knowledgeable in China’s history. We had lengthy conversations and I’ve learned much from her.

Regards,

Steven

Destination(s): Shanghai, Yangtze River, Zhangjiajie, Hunan, Xian, Shaanxi, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai
Date of Experience: April 5, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Busagorn

Busagorn

Australia

Reviewed on April 11, 2024

Hello Leo,

Thank you very much for organising a wonderful China trip for us.

We thoroughly enjoyed the whole trip - Xian, Louyang and Beijing. We would not have such a memorable trip without the help of yourself and all 3 of our tour guides in each city. Everything went smoothly and well planned. All our guides (Jessie, Shane & Maggie) went above and beyond to give us the best experience. They introduced us to local food in each city which we completely love it. I will be going back to China again and definitely with the professional help of China Discovery team. I have already told my friends & family about how wonderful your team are. Highly recommend.

Busagorn

Destination(s): Beijing, Luoyang, Henan, Xian, Shaanxi
Date of Experience: March 26, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Lenise

Lenise

Brazil

Reviewed on April 11, 2024

Hello Rita,

I appreciate the services provided by China Discovery and would like to share my feedback on the tour.

I will comment on each city;

Beijing - We really liked James, the tour guide. He was very attentive, quick, and efficient in helping us avoid the huge lines at the Forbidden City and the Great Wall of China. The driver was also very attentive and friendly. The only inconvenience was that we had lunch in the area near the entrance of the Great Wall of China, and the restaurant was located in the passage through those tourist shops where we are "encouraged" to buy expensive items like stones, jewelry, etc. We ended up buying items somewhat forcefully. The food at lunch was good; luckily, we arrived early and the restaurant was empty and quiet. The hotel could have been better; compared to the others, this was the worst. The restaurant had a strong smell of food and frying. Great location though. At the train station boarding for Xi'an, James was very kind and waited with us until he made sure we safely boarded the bullet train.

Xian- The city is nice, but the stay was short, so everything felt very rushed. The tour guide, Bruce, was very polite, helpful, and had great knowledge of local history. I think he went into too much detail in his historical accounts. I value the guides' knowledge and the way they convey historical facts to us, but I believe that in this case, during the visit to the Terracotta Warriors, it was a bit tiring, with too many details. The Muslim Quarter was interesting; we should have had more free time for souvenir shopping. Lunch was reasonable. The hotel was very good, with good accommodations and location.

Guilin - We loved Guilin; the city is beautiful, peaceful, and surrounded by stunning nature. I believe it should be part of any travel itinerary in China. The guide, Helen, was by far the best of the tour. She was very nice, polite, helpful, always concerned about our comfort and needs. The other guides were also good, but Helen was special. She had a great sense of humor, we felt very comfortable with her, and we had a lot of laughs. The hotel was excellent, with an amazing location for a leisurely walk around the lake. The boat tour at night on this lake is a must-see. I also highlight the incredible cruise to Yangshuo Town, equally unmissable. Helen insisted on the Impression Liu Sanjie show, and it was truly a fabulous spectacle. Back in Guilin, she accompanied us until we boarded the bullet train.

Zhanggjiajie - A city of lush natural beauty, with stunning landscapes. An exhilarating experience! The guide, Lee, was very sweet, polite, and helpful. She was very quick, attentive, and smart about the visiting times to the parks to avoid long lines. She took so many great picturs of us, so nice of her. The only downside was on the last day; we had a long free time until we caught the flight to Shanghai, and we couldn't make the most of that time. We had a coffee and waited to go to the airport. The hotel was very good and in a great location!

Shanghai - What a pleasant surprise Shanghai was! We didn't imagine so much modernity and beauty, especially at night. We were enchanted! A city not to be missed. Laurie, the guide, was great, polite, and helpful. It's a pity our stay was also very brief. I think it was a mistake of the agency or the guide not to suggest the night boat tour along the river. Excellent hotel, the best of all.

Back in Beijing, our guide Mary seemed to not have much knowledge of the English language, but since we had only a few hours before our departure back to Brazil, it wasn't a big problem. I would like to emphasize that she was very polite and attentive. We almost had a problem during boarding because the driver dropped us off at the wrong terminal, and when she checked on her phone about our flight to Paris with Air France, she said it had been canceled. We were concerned because a cancellation would have been notified to us by the airline well in advance. She saw that we didn't agree with the information, so we asked her to check somewhere else and also insisted that we were at the wrong terminal. She quickly went to gather more information, and we took the airport bus to terminal 2. Everything was fine, and we boarded without any problems. This incident did not change our perception of China Discovery's service. Unexpected events and small mistakes happen, and we understand perfectly.

One observation would be regarding the lunches. It would be advisable, at least on some days within a long 10-day tour, to offer some options of Western food. After long days of walking at the visited sites, we appreciate a calm lunch or dinner with good drinks and different food options. We enjoy Chinese food, but after several days, we miss Western food.

Sorry for the long text, and I hope these comments help. Likewise, I will definitely recommend China Discovery. We appreciated the exclusive and high-quality service offered.

Lenise

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 22, 2024
Trip Type: Traveled as Couples
Tour Customized by: Rita
Santosh

Santosh

Singapore

Reviewed on April 10, 2024

Dear Wonder,

Thank you for reaching out to us.

We got back to the UK yesterday as scheduled and without any issues.

The whole china experience was flawless and only made possible because of your diligent help with the exceptional pre-travel support and meticulous itinerary arrangements.

A special thank you to Jackson, Aria and Laurie, they were outstanding at their jobs, punctual, knowldgeable and genuinely cared about our experience and were very interesting people to get to know. The included lunch was an excellent addition to the tour, giving us an opportunity to experience local foods we might not otherwise have tried, this also allowed us time to spend time with the guides and learn about their lives, families and customs / traditions, and aspirations. The choice of hotels and their locations could not have been better, the city to city arrangements were perfectly arranged and executed by the local tour companies / guides / drivers.

Thank you so much for making our one in a life time adventure possible.

I would certainly recommend your company to anyone planning a private bespoke tour to China, we believe we got great value for money and so glad we didn’t pick a standard group tour, as the private attention we got was worth every penny.

Kind Regards,

Santosh

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: March 31, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Wee

Wee

Malaysia

Reviewed on April 10, 2024

Hi Rita,

Attached some additional photos you can use.

Wee

Destination(s): Beijing, Luoyang, Henan, Xian, Shaanxi
Date of Experience: March 25, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Dana

Dana

USA

Reviewed on April 10, 2024

Hi Evelyn,

The 5-days China tour in Beijing and Xian was fantastic and fit our needs perfectly. We are a family of three and this includes 2 teenagers. The tour ran exactly as promised and gave enough time to properly see each site. We never felt rushed. Each tour guide asked what we wanted each day and made each day a great experience. The meals were delicious and ordered for our specific dietary needs. The drivers arrived on time and were very polite.

Dana

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: March 31, 2024
Trip Type: Traveled as Families
Tour Customized by: Evelyn
John

John

UK

Reviewed on April 10, 2024

Hi Amber,

The tour you provided was excellent.

We

would gladly book with you again.

Many Thanks

John

Destination(s): Xian, Shaanxi
Date of Experience: March 23, 2024
Trip Type: Traveled as
Tour Customized by: Amber
Barry

Barry

Australia

Reviewed on April 7, 2024

Hi Tracy,

We made it to Beijing! Bailey in Shanghai, Jessie in Xi'an and Lilli here are great guides and have looked after us very well, thanks.

We are now on our way to Tianjin to catch our cruise so say goodbye after a wonderful week in China! Thanks for the lovely arrangements and we hope to return soon to see more of your rich and interesting modern, but historical, country.

We'll be in touch after we get home to Perth on 30 April.

Best regards,

Barry

Destination(s): Shanghai, Xian, Shaanxi, Beijing
Date of Experience: April 1, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Noel

Noel

USA

Reviewed on April 6, 2024

Rita,

Everything was fantastic.

Regards

Noel

Destination(s): Shanghai, Xian, Shaanxi, Beijing
Date of Experience: April 1, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Nicola

Nicola

Australia

Reviewed on April 6, 2024

Hi Tracey,

I have been well and on a cruise in Japan.

The tour in China was superb, I enjoyed each and every moment, all of the guides were great and helped me with the trains. Thank goodness I had your contact those couple of times I or the guide was in the wrong spot for pick up! But that’s part of the adventure.

I would have like to have had more time or a short trip in Shanghai at the end just to see the highlights like the Bund.

I was disappointed with the pandas in Chengdu as I thought they were in the wild or semi wild and not in the zoo, however that is my fault for not asking the question before hand or doing more research.

Thanks so much h for looking after me while I was in China, I felt very safe, secure and will come back again.

Nicola

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Shanghai
Date of Experience: March 14, 2024
Trip Type: Traveled as Solo
Tour Customized by: Tracy
Urs

Urs

Switzerland

Reviewed on April 6, 2024

Dear Wonder,

Should you be interested whether we arrived good, yes we did! We enjoyed the first week with Jack.

Regards

Urs and Ingrid

Destination(s): Beijing, Pingyao, Datong, Shanxi, Luoyang, Henan, Xian, Zhangjiajie, Hunan, Nanjing, Jiangsu, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Akhilesh

Akhilesh

Singapore

Reviewed on April 4, 2024

Hi Rita.

Today guide was very good. We had a good time today. also Lily was a very good guide too.

Akhilesh

Destination(s): Luoyang, Henan, Xian, Shaanxi
Date of Experience: April 3, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Kathy

Kathy

UK

Reviewed on April 4, 2024

Hi Wonder,

Thanks so much for our gifts. The pandas are very cute and the children love them. My panda picture is beautiful. We are having a great time and the guides have been fantastic.

Kathy

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Leshan, Emeishan, Sichuan
Date of Experience: March 28, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Jennifer

Jennifer

Australia

Reviewed on April 3, 2024

Dear Wonder,

Just to let you know that we had a wonderful time in Xian with Lee the tour guide. We also filled out the survey from China Discovery. The Terracotta Warriors and the hike on Huashan were amazing. It was an achievement to climb up Huashan and see the magnificent sights - highly recommended and worthwhile! The Eastern House hotel was also very good and convenient.

Looking forward to future trips with China Discovery after recovering from this one (unfortunately I tested positive for covid when I got back to HK).

Thank you again.

Kind regards

Jennifer

Destination(s): Xian, Huashan, Shaanxi
Date of Experience: March 25, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Tom

Tom

UK

Reviewed on April 3, 2024

Hi Leo.

Just to say a big thank you - we had an incredible trip and amazing guides throughout. Thank you for your help and support. We will be back in touch if we visit China again!

Tom

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Shanghai
Date of Experience: March 24, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Steele

Steele

USA

Reviewed on April 2, 2024

Dear Mr. Leo Li,

Thank you for arranging our wonderful China Discovery tour.

China is Amazing!.. It's a living legacy of the ancient, old, new and ultra-modern. Your english speaking guides always arrived at the right place and time and helped us understand the local sites, and your drivers expertly navigated the crazy traffic and toured us around safely.

From Beijing to Shanghai and everywhere in between, rickshaws on cobblestone roads to high-speed trains on elevated rails, China is full of cultural contrasts and lovely people.

Thanks for making our China vacation possible.

We appreciate you and your team’s support.

Xiè xie to China Discovery!

David and Mariann Steele

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Yangtze, Shanghai
Date of Experience: March 16, 2024
Trip Type: Traveled as Couples
Tour Customized by: Leo
Milton

Milton

USA

Reviewed on April 2, 2024

Hi Rita,

I am currently on Cathay Pacific on my way to Hong Kong, and need a couple of days to decompress from my China tour -- but I will write a very detailed summary of my thoughts to you in a day or two.

I do want to thank you, however, for your assistance and your thoughtful gift. Your help throughout has been very much appreciated.

best regards,

Regards,

Milton

Destination(s): Yangtze River, Chengdu, Xian
Date of Experience: March 15, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Francesca

Francesca

Germany

Reviewed on March 31, 2024

Hi dear Vivien,

our journey is about to end. We are on our way to Guilin airport. It has been an awesome trip indeed. Each destination was well chosen and everything went smoothly. I am super happy for my sister and me to be able to experience such a wonderful travel through the most stunning landscapes in China. Thank you for the perfect organization. And thank you for the nice gift we got in Guilin. Really appreciate it.

My sister with her fan. We also got a beautiful stamp and ink. Thank you very much!

Francesca

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunan, Guilin, Guangxi
Date of Experience: March 21, 2024
Trip Type: Traveled as
Tour Customized by: Vivien
Rex

Rex

Canada

Reviewed on March 28, 2024

Good Morning, Wonder.

We are on the train to Guilin now. We had a good but short visit in Chengdu. Ellen managed to show us all the attractions as per our itinerary despite the rain. We enjoyed the delicious lunch Ellen took us to very much.

Ellen gave us a survey to fill out but unfortunately we lost the survey form this morning. If it’s still required please email me a new form at your convenience.

Thank you.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Hee

Hee

Singapore

Reviewed on March 27, 2024

Hi Phoebe,

1. Yes - questions were promptly addressed to my satisfaction. Excellent service overall.

2. The local guide is knowledgeable and has good command of English. He's also patient, considerate, and takes good care of his customers.

Hee

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunan, Guilin, Guangxi
Date of Experience: March 2, 2024
Trip Type: Traveled as
Tour Customized by: Phoebe
Cahal

Cahal

France

Reviewed on March 27, 2024

Hi Evelyn,

Thank you for organizing our lovely trip to China. The itinerary was brilliant .Our tour guides Jamie and Timo were excellent and very well organized as well as being very helpful and friendly. The drivers ,Fan and Mr sun were also very attentive. We had a great time. Regards

Cahal

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: March 31, 2024
Trip Type: Traveled as
Tour Customized by: Evelyn
June

June

UK

Reviewed on March 25, 2024

Hi Wing

you are a great at getting back to me with all my queries. All the arrangements were organised really well with tour guides helping me onto the trains and waiting for me at a given spot on arrival. I have already recommended you to some friends who are looking to come to China in the future. Great company trustworthy and deliver what they promise.

June

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: March 19, 2024
Trip Type: Traveled as
Tour Customized by: Vivien
Alej

Alej

Argentina

Reviewed on March 24, 2024

Dear Leo Li,

We don’t have words to express our immense satisfaction with our recent trip. The level of professionalism exhibited by your team was truly remarkable.

China, a country brimming with rich cultural experiences, left an indelible mark on us. Our 10-year visa ensures that we will undoubtedly return next year to explore further.

I'll share your contact with several friends since they were totally fascinated with our trip.

BTW... Thank you very much for your gift!!!!

Alej

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Hong Kong
Date of Experience: March 9, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Rex

Rex

Canada

Reviewed on March 24, 2024

Hi Wonder,

We have just finished our first day tour in Xian.

Our tour guide Gin is great. We enjoyed very much the visit and the delicious lunch she provided.

Thank you. We will be in touch.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Peng

Peng

Singapore

Reviewed on March 22, 2024

Hi Leo,

Thanks Leo for a good tour package and also having good guides to facilitate this tour. We surely recommend to my friends if they are visiting China

Please allow me to gave praise Linda for a job very well one. She is not only professional but dedicated and take care of us very well beyond expectations. She is certainly an asset to your company. Please convey our thanks and appreciation to her. Waiting to meet Jessica in Xian .

Please convey our utmost appreciations to Jessica for her expectional service. She is very caring, patient knowledgeable and professional. 5 stars and an certainly a great asset to your company. Well done

I would like to give my compliment and my wife praises for Abbie, the Zhangjiajie guide. She is the most caring and kind hearted guide with a great passion and heart for her work. She really took great care of us. Your company must be proud to have such good guide with a heart of gold. So far she is the best we have ... We are really grateful to have her guidung us .

Again I must say you have such a good team of guides. Huangshan Jessica is no exception, she is excellent, dedicated, kind and professional. Surely an asset to your company.... Well done !

Peng

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunan, Huangshan, Anhui
Date of Experience: March 22, 2024
Trip Type: Traveled as Families
Tour Customized by: Leo
Rex

Rex

Canada

Reviewed on March 21, 2024

Hi Wonder,

Thank you for the update.

We have had a great first day touring in Beijing today. Jack is taking good care of us. We appreciate having him accompanying us in Beijing.

Please keep in touch during our visit in the coming weeks.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Tom

Tom

UK

Reviewed on March 18, 2024

Dear Leo,

Just to say I had a fantastic tour with Bruce - he was a first class guide and I gave him top marks for everything!

Tom

Destination(s): Xian, Shaanxi
Date of Experience: March 13, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Lee

Lee

Malaysia

Reviewed on March 16, 2024

Hi Vivien,

tks for the well and comfortable arrangement during my trip in Xian.Your tour guide and car driver is very pleasant and I do like to thank them for their service rendered.Once again thank you

Lee

Destination(s): Xian, Huashan, Shaanxi
Date of Experience: March 13, 2024
Trip Type: Traveled as
Tour Customized by: Vivien
Sue

Sue

UK

Reviewed on March 15, 2024

Dear Wonder

Thank you for your email. We are now back in UK after our amazing trip and we’re very happy to give you some feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You have always been very fast in replying to us…….usually within 24hours. When you were going to be unable to do so because of personal commitments or the Spring Festival, you let us know and replied as soon as possible after that. We have been impressed with your efficiency and thorough answers to our questions. When we had difficulty in finding a suitable way to pay because of very different systems in China and UK, you gave us different options and provided all the information we needed. It has been easy to communicate with you and we have been very happy with your service.

2. How is tour arrangement, including the drivers,tour guides,hotels,etc?
Tour Arrangement: The itinerary was so interesting, varied and well planned. We were able to visit the famous places in your country such as Tian’anmen Square, The Great Wall, Terracotta Warriors etc but also places that are less well known to people in the West. All the journeys between cities were carefully arranged and the timing was good. The train journeys were excellent but we found the stations a little confusing, particularly Wuhan. It would have been really helpful if the Guides could have come into the stations with us as we speak no Chinese. Sally in Yichang helped us enormously by writing out in Chinese all the information we needed in Wuhan. We were able to show this to a member of station staff who helped us find the train. It was a very busy 10 days and it might have been good to have a little more ‘free time’ but then we would not have seen as much!
Tour Guides and Drivers: The drivers were all good and helpful. We found the Buick cars quite difficult to get in and out of, particularly from the back seats. The Guides were all great and their English was extremely good. Jack (Beijing), Johanna (Pingyao) and Timo (Xi’an) were fantastic. Their knowledge about all the places was incredible and they were able to explain it all well. They were helpful in explaining and ordering lunch and in understanding our needs eg finding an ATM. They were also flexible in helping with problems eg when our friend needed to see a Chinese Herbalist. We enjoyed talking with the Guides very much.
Hotels: The hotels in Beijing and Xi’an were very good. David and I liked the hotel in Pingyao because it was different and less Western. However, we’re sure that some Westerners would not have liked it and it might be good if you told guests in the itinerary that this was a more typical Chinese hotel. There was no Western-style coffee at breakfast there. The Yangtze Gold cruise ship was ok but we saw much smarter ships on the river. The cabin and facilities were acceptable. We can see that the ship mainly caters for Eastern guests and their cultural expectations which we were happy to accept for a few days but it would be worth noting that Western guests like more flexible dining times, better entertainment and a greater sense of luxury. As all the ports where the ship stopped (except the final port) were deep in the gorge and there were many steps up from the river, this should be noted in the itinerary as some people would not be able to climb up.

3. Would you like to recommend our company?
We would be very happy to recommend China Discovery.

4. Points that your company might find helpful for Western guests.
• It is VERY expensive for Westerners to use their mobile phones abroad so most travellers prefer not to make or receive calls. They do not have wifi unless they are in a hotel etc so communication with Guides is difficult when travelling etc. Western guests might be advised to have a VPN or buy a Chinese SIM card. They might also be advised to download WeChat for easy communication.
• We do not use Alipay or WeChat in the West so this is an unfamiliar way of paying/transferring money. However this is essential in China as most places do not accept western credit cards.
Thank you.

With very best wishes

Sue and David

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Wuhan, Hubei
Date of Experience: March 2, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Barrie

Barrie

UK

Reviewed on March 14, 2024

Dear Wonder

Thank you for arranging our holiday in China which was both educational and extremely enjoyable. I address the questions you ask on behalf of Jean and myself; I expect David and Sue will respond separately. I am not the photographer in the family. Jean will select some photographs to send you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You always fully answered our questions overnight UK time so we had the answer the following morning. You were equally prompt when we were in China.

2. How is tour arrangement, including the drivers, tour guides, hotels, etc?
The tour arrangements were excellent, as were all the guides. Jack in particular was outstanding. The one criticism we would make was I your guide in Wuhan, with whom we had no contact, should have given you better advice to pass on about our the layout of the station at Wuhan. We didn’t realise on arrival for some ten minutes that arrivals and departures were on different floors in the manner of an airport. We ended up cutting it extremely fine to catch the train. We could well have lost it if you had not had the foresight to ask Sally to give us questions in Chinese which we took to the service desk.
The accommodation was excellent., although it might be advantageous to advise clients that the hotel in Pingyao is a historic building ,which is full of character but lacks the amenities of a modern hotel which they may prefer. The one disappointment was the boat, which was in need of refurbishment. While the quality of the food in the buffets was good, it was seldom other than lukewarm. There was a very limited range of equipment in the gym. It was difficult not to feel envious of passengers on Victoria Sabrina which we accompanied downstream.

3. Would you like to recommend our company?
100% - without hesitation. I am sure you personally will be approached by our friends for assistance when they visit China, which we will encourage them to do.

Thank you again for your arranging a memorable holiday.

Best wishes

Barrie

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Wuhan, Hubei
Date of Experience: March 2, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Celica

Celica

USA

Reviewed on March 14, 2024

Hi Tracy:

I finally recovered from the long flights and the 12 hour-time difference with Florida. I first of all would like to thank you for such a great job before and during my trip. You answered all of my questions and gave me peace of mind since I was traveling all by myself so far away from home. Alipay was a great suggestion because it not only helped with paying for just about anything but also kept us in touch throughout my trip with their chat feature. The trip you put together for me was exceptional, and along with some of the optional tours we added, and the cruise ship you picked made for a superb experience.

The hotels were very good, well located and clean, I was just a bit disappointed that most of the staff in the majority of hotels, even at the front desk, didn't speak English, but I was able to communicate through translation apps. The guides were excellent, their English was very good, they were very knowledgeable, attentive, flexible, and very helpful; what I'm very thankful for is that whenever I had train rides they helped me all the way into the train car, with my luggage and finding my seat, that meant a lot because without knowing Chinese I surely would have missed the train or gotten into the wrong one, they also gave me instructions as which way to go once I arrived to my destination to meet the guide. I particularly enjoyed Linda, Kenny, the guide in Chongqing, and Eileen. The vehicles and drivers were also very good.

The cruise ship couldn't have been better, the staff and local guides with the exception of the very last one (I already contacted the cruise ship regarding this issue) were friendly and very very nice. There were very few non Chinese-speaking passengers and I felt that the cruise director made sure to take care of us at all times. They had shows, optional tours and activities that I enjoyed thoroughly.

The only flaw was the last night in Xi'an, the Airport Hotel was actually NOT within walking distance so I needed to take a shuttle which was provided by the hotel and had a little difficulty communicating with the driver to give him the instructions as to where I needed to be dropped off, but I made it!!!

I will be glad to recommend your company. I loved my China trip and if I had to do it all over again I wouldn't think twice about contacting you and China Discovery!!!! Well done Tracy!

Best regards

Celica

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Shanghai
Date of Experience: March 14, 2024
Trip Type: Traveled as Solo
Tour Customized by: Tracy
Rosemarie

Rosemarie

USA

Reviewed on March 12, 2024

Dear Ms. Jiang,

We are so pleased with your China tour and are so thankful for all your help.

All the tour guides and drivers have been excellent and we felt very well taken care off.

We felt very safe and therefore could enjoy the tour without any worries.

Not only did we see a lot we also learned a lot about China, the country, the people, etc.

I think it is of great benefit to participate in this kind of a tour, first of all we did not have to share the tour guide with other persons, so we could ask all the questions that came to mind. Also that there was no shopping as a part of the tour was a plus.

Thanks again for a wonderful experience

Rosemarie

Destination(s): Hong Kong, Guilin, Guangxi, Yangtze River, Shanghai, Zhangjiajie, Hunan, Chengdu, Sichaun, Xian, Shaanxi, Beijing
Date of Experience: February 26, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
David L

David L

USA

Reviewed on March 12, 2024

Afternoon Rita,

Apologies for the delay. As requested:

1. How do you comment your tour arrangements? DL: Overall an excellent service, well organised and a brilliant tour guide with expert knowledge/guidance.

Are you willing to recommend our service to your people who also have an interest to visit China? DL: Absolutely.

Not only did we see a lot we also learned a lot about China, the country, the people, etc.

I think it is of great benefit to participate in this kind of a tour, first of all we did not have to share the tour guide with other persons, so we could ask all the questions that came to mind. Also that there was no shopping as a part of the tour was a plus.

Thanks again for a wonderful experience

David L

Destination(s): Hong Kong, Xian, Shaanxi
Date of Experience: March 1, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Joseph

Joseph

USA

Reviewed on February 28, 2024

Hi Samantha,

Thanks!

We are enjoying China very much. You made us confident that we would have the experience we wanted. That is why we booked with you and we were not disappointed.

We had a good day with Timo. Timo would have exceeded our expectations if Peter had not set our expectations so high. Timo is a very close second place.

Peter is great! Peter suggested we hike this afternoon when it is more clear and we agreed.

Lunch at Bravo Hotel was good; enough left over for dinner. We walked around the lake across from the hotel this afternoon. It is a pretty area.

Having Fun!

We are happy with China Discovery and would recommend them to others.

Joseph

Destination(s): Xian, Shaanxi, Guilin, Guangxi
Date of Experience: February 21, 2024
Trip Type: Traveled as
Tour Customized by: Samantha
Andrew

Andrew

Australia

Reviewed on February 7, 2024

Hi Vivien,

How are you? Hanna & I arrived back in Sydney last Thursday. We would like to thank you for all the help you gave us for the trip. We got to see what we wanted. We were able to experience and at the same time explore the cultural aspects of each city. I would highly recommend your company for future China travellers.

Andrew

Destination(s): Chengdu, Sichuan, Xian, Shaanxi, Beijing
Date of Experience: January 20, 2024
Trip Type: Traveled as
Tour Customized by: Vivien
Nicholas

Nicholas

USA

Reviewed on January 31, 2024

Dear Evelyn,

We are back in England. I write to thank-you for your excellent organisation of our holiday. Everything went smoothly, although we hit a spell of very cold weather .Each of our guides was outstanding and your itinerary made sure that we saw the best that was on offer.

With warmest regards,

Nicholas

Destination(s): Guilin, Guangxi, Xian, Shaanxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: January 23, 2024
Trip Type: Traveled as
Tour Customized by: Evelyn
Anne

Anne

Singapore

Reviewed on January 25, 2024

Hi Mr Wang,

Thanks! I had a weekend away to Xi’an, China to celebrate my birthday. It was an exciting weekend and it was certainly something off the beaten trail for most of my friends. The itinerary you have suggested provided good coverage of the city’s rich history. From the fascinating Terracotta Army to the City Walls to the sacred Mount Hua, to the Muslim Quarter to the Drum & Bell Towers, there’s an interesting story from every historical era in Xi’an. I managed to hike up Mount Hua from North Peak to West Peak, but I didn’t get to do the dangerous plank walk as it was closed.

The hotel Eastern House was very accessible too with food places within steps and its proximity to the Drum Tower is a plus. The room was very clean and comfortable.

At this point, I have to quickly mention our amazing tour guide Betty Jiao Yan who was assigned to us as part of our private tour package. She made our time feel so very special and I wonder if Xi'an would have been as awesome without her. She had such a positive and caring nature and when we had to say goodbye, we felt very sad. It was strange to miss a guide after only knowing her for 5 days! Luckily we still keep in touch on WeChat. Our driver Mr Ma was very polite, punctual and accommodating, making our travel a pleasant experience

Anne

Destination(s): Xian, Huashan, Shaanxi
Date of Experience: January 19, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Laura

Laura

Italy

Reviewed on January 25, 2024

Good morning Zeva,

Sorry for let you waiting, I wanted to send you some picture taken by canon but I didn’t have the time yet.

First of all thank you for everything, The tour fast perfect and we enjoyed so much! We did The review some weeks ago and of course, you can use our comments and pictures.

I attach here some pictures

Laura

Destination(s): Pingyao, Shanxi, Xian, Shaanxi, Guizhou, Guilin, Guangxi, Beijing
Date of Experience: November 24, 2023
Trip Type: Traveled as Couples
Tour Customized by: Zeva
Diana

Diana

Indonesia

Reviewed on January 5, 2024

Dear mr. Wonder Wang

We have arrived at Chengdu and met Kevin. He is wonderful.

We do have a very great time during our tour at Beijing and Xian. Jack and Jessie, both are amazing. Also many thanks for the whole amazing trip here.. hopefully, someday we can go back to China again.. your country is very beautiful and rich of history.. we do really love and enjoy it..

Diana

Destination(s): Beijing, Xian, Chengdu, Leshan,Sichuan
Date of Experience: December 25, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Kevin

Kevin

UK

Reviewed on December 29, 2023

Hi Rita,

yes we’re back in Shanghai now. The trip was lovely. We had such a good time! Thank you for organising everything for us.

Kevin

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: December 23, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Todd

Todd

USA

Reviewed on December 26, 2023

Hello Evelyn,

Yes everything is going well and we are enjoying our time in Beijing.

Todd

Destination(s): Xian, Shaanxi, Chengdu, Sichuan, Beijing
Date of Experience: December 24, 2023
Trip Type: Traveled as Families
Tour Customized by: Evelyn
mija

mija

USA

Reviewed on December 20, 2023

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Destination(s): Xian, Dunhuang, Gansu, Turpan, Urmqi, Kasghar, Xinjiang, Silk Rod
Date of Experience: October 12, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Gibran

Gibran

USA

Reviewed on December 18, 2023

Thank you Jack,

it was good. I enjoyed all of the stops. The only thoughts I have is that some of the transfer days felt like lost days (like Guilin-ZJJ and ZJJ-Shanghai) and it would be better to do early travels and tour the same day (like the Xi'an to Guilin day).

Overall I really enjoyed the tour of China and am considering returning to see Tibet.

Thanks

Gibran

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: November 24, 2023
Trip Type: Traveled as Solo
Tour Customized by: Jack
Yu

Yu

USA

Reviewed on December 16, 2023

Dear Tracy,

I would like to thank you for arranging this trip which was truly appreciated. The services provided were excellent. All the guides and drivers were very professional and helpful. The Century Victory cruise can be rated top of the line. Will ask you to book our next trip in China again.

Best regards

Yu

Destination(s): Yangtze River, Xian, Zhangjiajie
Date of Experience: November 25, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Sara

Sara

Australia

Reviewed on December 13, 2023

Thanks Wing,

Thanks for your excellent services.

I actually have been meaning to email you to say thank you so much! We had the best time with Jamie and Angela. They were seriously great tour guides and made sure everything ran smoothly.

Of course we would love to answer the questions, have even been thinking to ask if we can book something for Shanghai but probably too late now! We are here for another week. When we come back to China we would definitely book with you again!. Have attached some pictures

Sara

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: December 7, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Jane

Jane

USA

Reviewed on December 9, 2023

Dear Wing,

Apologies for the delay in writing to you. We have been very busy since our return and China seems like a long time ago.

Thank you so much for all your help in making sure that our trip was truly magical.

As first time visitors we were very much in your hands and your advice was invaluable.

The accomodation throughout was excellent and the breakfasts always had a good selection. Transport was always comfortable with tickets and admissions well arranged.

The guides were very attentive and helped us to navigate through the culture and history as they showed us around. I would particularly like to mention Angela. Her knowledge and enthusiasm kept us going on some long and quite tiring days.

I think our favourite moments have to be on the river and that charming hotel Yangshou Mountain Resort. I have enclosed a morning picture from our room. Quite beautiful.

We are now preparing for Christmas with the family so again very busy.

Wing once again we thank you and your team for arranging a marvellous adventure, I'm sure we will return.

With very best wishes

Jane and Jon

Destination(s): Beijing, Xian, Shaanxi, Guilin, Yangtze River, Shanghai
Date of Experience: October 18, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Maree

Maree

New Zealand

Reviewed on December 4, 2023

Hi Evelyn,

we thoroughly enjoyed the trip, and we’re so glad that we went with the China Discovery private tour. The tour quides weregreat, Jamie especially went above and beyond. Our favorite was the Great Wall, but they were all amazing.

Thank you so much

Maree

Destination(s): Beijing, Luoyang, Henan, Xian, Shaanxi
Date of Experience: November 23, 2023
Trip Type: Traveled as
Tour Customized by: Evelyn
Mats

Mats

Sweden

Reviewed on November 19, 2023

Dear Wonder,

We had a great trip and enjoy the different places we went to. In Beijing we liked the hotel Double happiness hotel and it’s location, great access to local restaurants, coffee and craft beer bar. Andy the guide was very good and he took us to another neighbourhood after the Forbidden city. The great wall was also a hit. We also went to a show in the evening.

Xian was very interesting , a bit crowded around the terracotta museum , interesting history around of the city wall Ivan was a good guide too, we liked the spicy food and we also visited a show.

Zhangjiajie was the most beautiful place, Linda the guide took good care of us, we walked a lot and the place is very beautiful with the mountains and valleys.

Guilin was also nice the river tour was great, also beautiful ,you should always recommend people to do the first class booking. We also took the bamboo raft , nice.

The same goes for the train travel 2:nd class is really crowded and not comfortable, always recommend 1:st class. The difference in money is not much.

Shanghai was as expected, we went to an underground market area and the French concession which we enjoyed.

Also the guide Eileen was very nice and helpful.

In all we a bit surprised by China how green the cities were and people nice, we had a great time and enjoyed the sights seeing. We also liked to stroll around local markets in Beijing, Xian and Guilin, so thank you very much Wonder we had a great time and very good service from all of you

Best Regards

Mats

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: October 21, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Jose

Jose

Spain

Reviewed on November 15, 2023

Dear Rita Jiang,

Thanks for your message. We have just landed back in Santiago and we are a bit "out" at the moment. We will come back again to you with some photos and more detailed comments. Now, just a summary: it was great, everything run smoothly and we are very happy to have arranged the travel with you. The problem with the hotel was just a human, understandable mistake and anyway it was arranged very promptly and well: the new room was also very good and the Maria´s guidance in Beijing was outstanding. The only "black spot" on the whole tour was the room in Shanghai: the hotel was great, very well located, breakfast very good, but the room they assigned to us was old, small and not in accordance to the hotel category. I think it was even small for a single person and the shower was just an old fixed thing inside the bathtube with cheap plastic courtains. I guess that is more a failure of the hotel itself, but we wanted to let you know. Anyway ,we had a very good time in Shanghai.

Jose

Destination(s): Shanghai, Suzhou, Jiangsu, Beijing, Xian, Shaanxi
Date of Experience: November 5, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Cheng

Cheng

Singapore

Reviewed on November 12, 2023

Dear Jack

Feedback as follow:

Hui Hui and I have returned to Singapore after the vacation in Chengdu and Xi'an. We wished to thank you and the local teams in both Chengdu and Xi'an for making our stay in both locations a relaxing and enjoyable one.

During our time in Chengdu, we were most impressed with the attentiveness and thoughtfulness of Ellen, the tour guide. Ellen paid careful attention to our preferences for meals and selected restaurants and dishes according to our tastes. She was also mindful if we were feeling tired and adjusted the programme accordingly. Ellen was superb in making sure we have the best view of the Pandas by taking us on different routes, avoiding the hoards of big tour groups. Ellen also made the extra effort to help find out more about certain locations which we casually enquired, providing us details of how to get there and return to return to the hotel. We were also very appreciative of the driver, who was always patient with us and always on-time at pick-up locations. He was especially careful with our safety, always ensuring that we hopped into and off the car safely.

Ben, the tour guide at Xi'an, impressed us with his enthusiasm when introducing the various sites. He was ever ready to share relevant information and was patient and tireless in answering all our queries. Ben was also very helpful in offering suggestions on spending our free & easy day in Xi'an. The driver in Xi'an added much laughter to our time in Xi'an, enriching our knowledge of Xi'an with many local fun-facts. He is a safe and skilful driver and helped to save us much time manoeuvring around the heavy traffic of Xi'an. We also appreciated very much the efforts of Ben and the local agency for making alternative plans within short notice when we requested to change the itinerary.

In summary, we had a good time in Chengdu and Xi'an. The itinerary and pace were just right for us, relaxed and not rushed. The local guides and drivers were excellent and we are happy with the selection of the hotels throughout the trip.

Thank you for helping to arrange this vacation for us. We look forward to more of such trips with China Discovery.

Cheng

Destination(s): Chengdu, Leshan, Emeishan, Sichuan, Xian, Huashan, Shaanxi
Date of Experience: October 21, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Tia

Tia

USA

Reviewed on November 8, 2023

Hi Tracy,

Everything’s been great! Thanks for checking in ☺ I think I overdid my own itinerary. We’re exhausted everyday! It’s all been worthwhile; we’re loving every moment.

Tia

Destination(s): Beijing, Luoyang, Henan, Xian, Shaanxi, Chengdu, Leshan, Emeishan, Sichuan, Zhangjiajie, Fenghuang, Hunan
Date of Experience: November 8, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Lori

Lori

Canada

Reviewed on November 7, 2023

Hi Tracy.

Thank you for the thoughtful gifts. We had an amazing time in Chengdu and Jen was a fabulous host!

Lori

Destination(s): Shanghai, Guilin, Guangxi, Chengdu, Sichuan, Lhasa, Tibet, Xian, Shaanxi, Beijing
Date of Experience: November 1, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Javier

Javier

Spain

Reviewed on November 1, 2023

Hello Rita!

We have received your gift and the postal card!! That was so nice of you, and pandas so cute, thank you so much!

We are having an amazing trip so far. Thank you for that as well!

Best regards,

Javier and Leyre

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Zhangjiajie, Shanghai
Date of Experience: October 21, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Darren

Darren

UK

Reviewed on November 1, 2023

Hi Tracy,

I’m only just back home today, the trip was amazing and we had a great time visiting your country. If I come back I will definitely be contacting you again. Thanks for everything Darren and Linda

Darren

Destination(s): Guilin, Guangxi, Chengdu, Sichuan, Xian, Shaanxi, Beijing, Shanghai
Date of Experience: October 17, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Brian

Brian

Singapore

Reviewed on November 1, 2023

Hi Wing,

Feedback as follows.

1. Our consultant from China Discovery- Ms Wing Zeng provided excellent service and responded promptly with our enquiries. Ms Wing Zend always provided detailed advice and suggestion to ensure our visit to China was successful.

2. The tour arrangements and Ms Wing Zeng local knowledge of the worthwhile attractions ensured we visited tourist sites that showcased China.

3. We can Highly recommend China Discovery as tour consultants and also highly recommend Ms Wing Zeng as a consultant

4. Discovery China provided a first class service and acted professionally at all times.

Brian

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: September 3, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Linda

Linda

Australia

Reviewed on November 1, 2023

Hi Zeva,

Our trip is going very well thank you for organizing it so well.

I will write an email when we return to Australia with a more detailed report of our experiences

Thank you for your work. We are enjoying seeing the countryside from the train windows at the moment, so much agricultural land

Yangshuo mountain retreat boutique hotel was a delightful stay

Linda

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunnan, Guilin, Guangxi
Date of Experience: October 24, 2023
Trip Type: Traveled as Couples
Tour Customized by: Zeva
Richard

Richard

Malaysia

Reviewed on October 30, 2023

Rita,

Thank you for the Silk Road Tour. We family and I have thoroughly enjoyed the experience.

My wife and I have just reflected it was also the first time the flights were not subject to any delay or cancellation. Great planning and insight on your part.

Best Regards,

Richard

Destination(s): Beijing, Xian, Shaanxi, Dunhuang, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: October 15, 2023
Trip Type: Traveled as Families
Tour Customized by: Rita
David

David

Australia

Reviewed on October 28, 2023

Hi Rita

Thank you, the tour was amazing.

Am in Taiyuan now for a wedding & return to Sydney on Thursday.

May I forward this and photos to you when I return, please?

Kind regards

David

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: October 21, 2023
Trip Type: Traveled as Solo
Tour Customized by: Rita
Berlinda

Berlinda

Singapore

Reviewed on October 26, 2023

Hello Rita,

Thank you for helping us organise the whole trip. We have mostly enjoyed it.

Berlinda

Destination(s): Xian, Shaanxi, Zhangye, Jiayuguan, Dunhuang, Gansu, Turpan, Urumqi, Silk Road
Date of Experience: September 16, 2023
Trip Type: Traveled as Families
Tour Customized by: Rita
Hanna

Hanna

Germany

Reviewed on October 24, 2023

Hi Wonder Wang,

Yes the tour was great, Woldener was such aknowledgeable. Tour guides and so so nice! Always madesure I had a good spot at the Terracotta Army and the food places he selected were just wonderful! The show was so amazing, I will never forget! Already will think about when to come back to China forthe next vacation!!

Thank you for quickly organizing a replacement, and I amvery happy all turned out great in the end! Kind regardsHanna

Elisa

Destination(s): Xian
Date of Experience: October 23, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Gerard

Gerard

Ireland

Reviewed on October 20, 2023

Hello Tracy,

Hello Tracy, I left a completed feedback sheet with Ben, I can do another one for you if you wish, no problem.. We are very pleased with the service.

Gerard

Destination(s): Xian, Shaanxi
Date of Experience: October 16, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Adrian

Adrian

Australia

Reviewed on October 19, 2023

Hello Leo

I have just come back to Brisbane.

Thank you very much for organizing such an enjoyable trip for us. I have been to China many times, this is the best trip for me.

The hotels were very good (except for maybe 1). The food was excellent and the guides were very friendly, knowledgeable and patient with us.

The places the guides took us to were very interesting and beautiful...full of history.

I would like to say a special thank you to the guides who made our trip so enjoyable...

Joe - very knowledgeable, patient and looked after us very well.

Ben - helped us get porridge when a few of us were sick with food poisoning.

Frank - loved his humour and knowledge of Lanzhou. Also very helpful with helping us use the washing machine on the last day.

Sally - she is so helpful and made sure we were warm. Also very helpful in rearranging pour trains to Jiayuguan.

Aisha - very good knowledge about the places went and arranged good food for us.

Siddiq - very helpful, good sense of humor and we enjoyed his company very much.

Cathy is also very good and knowledgeable, very passionate about being a guide. She gave us good tips on how to go to the nearby market in Dunhuang and Turpan.

Once again, thank you very much Leo and thank you to China Discovery for such a memorable trip.

Adrian

Destination(s): Shanghai, Luoyang, Henan, Xian, Shaanxi, Qinghai, Gansu, Xinjiang, Silk Road
Date of Experience: October 19, 2023
Trip Type: Traveled as
Tour Customized by: Leo
T.H.Go

T.H.Go

Canada

Reviewed on October 18, 2023

Hi, Ms.Wing Zeng,

sorry to reply till now, as follows:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Generally, the answer to my email is fast enough except for weekends for instance when the consultant seems not to be working. As for patience, no problem, we discuss the issues concerned at lengths until it is “solved” one way or the other.

(2) How do you comment your tour arrangements?
Well, the travel plans are created successively as the time goes by, mainly from the customer side. It undergoes quite many changes , even big one (like changing South Xinjiang plan to North Xinjiang plan) and/or at the late stage of the planning discussion to take into account other unexpected issues like the air plane schedule. Some arrangements e.g. those from Shanxi part are mainly taken from your company’s template offering until later when we are adding Hukou Waterfall to it as “it is on the way to Xi’an”.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Yes.

(4) Your general opinion on us?
From the practical experience with the tour guides you are providing, it shows the difference with other trave company’s offering. Keep on using good tour guide to make the travelers happy.

T.H.Go

Destination(s): Beijing, Xian, Shaanxi, Datong, Pingyao, Hukou Waterfall, Shanxi, Burqin, Kanas, Kuitun, Xinjiang, Chengdu, Leshan, Emeishan, Sichuan
Date of Experience: August 26, 2023
Trip Type: Traveled as Families
Tour Customized by: Wing
Claire

Claire

USA

Reviewed on October 14, 2023

Dear Leo,

Thank you so much for your response.

I have completed the review and attached some photos.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Our travel consultant was Leo and we found him absolutely amazing! He answered every email and question in very good time and he always reassured us with any worries we had.

2. How do you comment your tour arrangements?

Everything was very well arranged, we didn’t have to worry about anything as Leo had made sure we had all the information we needed as well as the contact details of all our guides. All of the tours went very well!

3. Are you willing to recommend our service to your people who also have an interest to visit China?

I would definitely recommend this service especially for someone who has never been to China before.

4. Your general opinion on us?

We had a great experience with China discovery, the tour guides were incredibly friendly and had a lot of knowledge. We went during golden week which was incredibly busy but the tour guides, especially Linda during our Beijing trip, went above and beyond and were excellent at making sure it didn’t affect our trip.

5. Do you have any suggestions on improving our services?

At times it may have been nice to have some free time in some of the attractions because it felt rushed but otherwise we really enjoyed ourselves.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

Claire

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Zhangjiajie, Hunan, Shanghai
Date of Experience: October 1, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Viren

Viren

USA

Reviewed on October 11, 2023

Hi Jack,

My Review as follows:

Unforgettable China Journey with Outstanding Organization!

I recently had the incredible opportunity to travel through China, with Jack as our wonderful organizer. From bustling cities to serene landscapes, each step of the journey was seamlessly organized, ensuring a stress-free and immersive experience.

Jack’s attention to detail was second to none. Flights, hotels, and cars were arranged flawlessly, with every aspect meticulously planned and executed. The accommodations were splendid, offering comfort and luxury, and our transportation was always reliable and punctual, making our travels smooth and effortless.

The local guides arranged by Jack were knowledgeable and friendly, providing insightful narratives and histories of each destination, enriching our exploration and understanding of the beautiful and diverse Chinese culture. Despite the extensive itinerary, every site and activity was thoughtfully scheduled, allowing ample time to savor each experience fully.

An extraordinary highlight was Jack's unmatched flexibility and problem-solving skills. Unforeseen changes and deviations in the itinerary were handled promptly and efficiently, ensuring our travel plans remained uninterrupted. This adaptability offered peace of mind and allowed us to enjoy the trip without any concerns.

In conclusion, traveling China under the excellent organization by Jack was an unparalleled adventure. His commitment to excellence, profound expertise, and personal touch made every moment memorable. I wholeheartedly recommend Jack's services to anyone seeking an unforgettable journey in the breathtaking land of China. Thank you, Jack, for making our China trip an exquisite and flawless adventure!

Viren

Destination(s): Shanghai, Chengdu, Leshan, Sichuan, Shangri-La, Lijiang, Yunnan, Xian, Shaanxi, Beijing
Date of Experience: October 11, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Kar

Kar

Singapore

Reviewed on September 29, 2023

Dear Mr Wonder Wang

My wife and I wish to thank you for organising a very enjoyable holiday for us in China. All the guides and drivers were good. The cruise was also good and the service is excellent.

Thank you once again.

Best Regards

Kar

Destination(s): Beijing, Xian, Shaanxi, Guilin,Guangxi Yangtze, Shanghai
Date of Experience: September 16, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Madiana

Madiana

USA

Reviewed on September 28, 2023

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Thank you so much.

Madiana L.

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuang, Yangtze River, Shanghai
Date of Experience: September 3, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Gene

Gene

USA

Reviewed on September 25, 2023

Hi Leo

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuang, Yangtze River, Shanghai
Date of Experience: September 17, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Aya

Aya

Japan

Reviewed on September 18, 2023

Hi Tracy

Hotel- we loved the size of rooms, swimming pool and staff were very friendly

Driver- very smooth driving

Guide- very knowledgeable! 1 small thing I have to criticise is his photo taking technique is not that good.

We enjoyed of course Terracotta Army but kids really enjoyed making terracotta! Really good experience!

Schedule was perfect!

Finally thank you for organising perfect holiday!

Aya

Destination(s): Xian, Shaanxi
Date of Experience: September 15, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Ms Ong

Ms Ong

Singapore

Reviewed on September 11, 2023

Hello Leo,

For the guides all were great. Knowledgeable and helpful. One snag was our flight from Urumuji guide misread the flight we were to be on . I told her the correct one but we were directed to an earlier one Ted 8.25 instead of 9.55. Small matter. We just had to check out very early . Most highly recommended. Drivers were fine, patient and know their routes.

Sights were interesting and well arranged. Lunch mist did they best to meet to our requests. Hotels all ok. Grand Mercure was the best.Kashgar’s if it was one of the best was very chaotic especially at breakfast time.

That’s all.

Regards,

Ms Ong

Destination(s): Xian, Shaanxi, Dunhuang, Gansu, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: August 31, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Jack

Jack

UK

Reviewed on September 1, 2023

Hi Leo,

I'm so sorry it has taken me this long to be in touch.

I have been travelling around Asia and Europe since the middle of June and have finally returned to work in the UK.

First of all, I would like to thank you so very much. Your planning of my trip was absolutely impeccable. The hotels were absolutely fantastic, the locations were brilliant and the service in all hotels was also great. The only one which was a little out of the way was in Shanghai, although for me it was perfect.

The tour guides were brilliant in all 3 locations I visited and their knowledge was excellent. The drivers were always on time and did their utmost to make me feel comfortable and hydrated in the heat!! I do think next time i come to China i will come in the spring or autumn when it is a little cooler!!

I am going to leave a trip advisor review for you and your amazing tour company. I have already told my friends and family and my parents are now thinking of planning a trip!

Leo, thank you so much. I have travelled the world and I can categorically tell you China was my favourite country of them all and I will be back!!

My kindest regards and I will be in touch in the future for another trip.

Jack

Destination(s): Beijing, Xian, Shaanxi, Shanghai
Date of Experience: June 19, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Velimir

Velimir

Serbia

Reviewed on August 29, 2023

Dear Mr. Wang,

My trip was excellent and perfectly organised. Travel consultant was prompt in replying to my emails and patient enough to answer all my questions. Whole trip just happened exactly as per itinerary shared in advance. Tour guide was excellent, speaking fluent English, with excellent knowledge of the sites visited and able to give detailed explanations on all of my questions. Driver was very professional, his driving during the entire trip was pleasant despite heavy traffic through XiAn city.

Velimir

Destination(s): Xian, Shaanxi
Date of Experience: August 25, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Armando

Armando

Italy

Reviewed on August 21, 2023

Dear Wing,

thank you for all the given support. You have been really a strategic key point to succeed in this tour.

Below in red my reply.

(1) YES, YOU ANSERED VERY FAST AND ALWAYS ONTIMETIME

(2) AS EXPECTED FROM A PROFESSIONAL CONSULTANT LIKE YOU

(3) YES, I AM 100% WILLING TO RECCOMENED YOU

(4) WE HAVE BEEN ALWAYS IN GOOD FEELING AND FULL TRUST. IN ANY CONDITION WE HAVE TRIED OUR BEST TO SOLVE ALL DIFFICULTIES

(5) NO SUGGESTIONS, IN GENERAL YOU DID GREAT

Thank you again and remember that I will recommend you to my friends who eventually decide to come to visit China in next future !

Armando

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi
Date of Experience: August 5, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Matthias

Matthias

Germany

Reviewed on August 14, 2023

Dear Tracy,

thanks for reaching out! Yes, we came back safely and full of new impressions - it was a truly spectacular trip!!

I would like to provide more detailed feedback when I have a bit more time, but just to say already now, we were really really happy about all the organisation and the support, especially from you personally!!

Best regards,

Matthias

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunnan, Guilin, Guangxi, Kunming, Yunnan, Yangtze River, Shanghai
Date of Experience: July 23, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Predrag

Predrag

Croatia

Reviewed on August 7, 2023

Hi Rita,

We had some really good time with Suti, Lee and Shane. Ladies were very nice and helpful. Tours were well organized. Especially many thanks to Shane for using her car to pick us up from train station in Luoyang and to bring us back. I think taxi would be very confusing for us due to many reasons. Also, it seems best to recommend Ali Pay app for payments. I hope this helps.

Predrag

Destination(s): Macau, Xian, Shaanxi, Luoyang, Henan
Date of Experience: July 29, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Justin

Justin

USA

Reviewed on July 29, 2023

Hi Wonder,

I apologize for the late response, I am continuing my travels in china with close friends and very busy.

1) You were amazing. I was very impressed by how quickly you responded and adjusted the tour to my requests. Perfect service from you!

2) Both tour guides were good, very friendly and flexible to suggestions and shared lots of good knowledge. Both also did very well with English. Bruce especially was very good in Xi'an!

3) Yes, absolutely. Very good experience with you.

I can send some photos at a later time if you would like.

Justin

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: July 22, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Caroline

Caroline

France

Reviewed on July 21, 2023

Dear Tracy,

I am sorry for this late feedback, I had a limited access to my e mails during my stay in China.

My trip in Huangshan was great, I was disappointed because of the weather as the clouds blocked the view most of the 2 days. But nobody can t do anything about it! Aside from that, Jessica was really nice and her English was perfect. The hotel and the room were nice, it was very well organized! Thank you for this. I also want to thank you for your availability in answering all the questions I had before I leave.

The only point I would suggest for improvement is maybe include some information on how taking a train in China works. It s not complicated at all, but as I had never done it before, I was a bit stressed about how long it would take me once in the train station. So maybe just say that you have some ID controls (with special lines for foreigners) and luggage controls and that s it, would have reassured me I think!

But this suggestion is only a comment to make the experience even better, it was already really greatly organized!

Thank you again for this organization and have a lovely day,

Best regards,

Caroline

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Chengdu, Sichuan, Yangtze River
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Miriam

Miriam

Germany

Reviewed on July 16, 2023

Hi Jack,

Here is the survey/feedback for the Beijing and Wutaishan trip:

we are back at home now and really happy.

It was a great journey through China. We have so many wonderful memories.

Thank you very much for your very good organization and support!

Best regards,

Miriam and family

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Chengdu, Sichuan, Yangtze River
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Giovanna

Giovanna

USA

Reviewed on July 15, 2023

Dear Zeva,

We had a wonderful time in Beijing as well! Besides the rainy days and hot day we enjoyed the tour. It was a very well planned tour and very interesting! My favorite was the Forbidden city!

Linda as a great guide, knowledgeable and understanding as I was traveling with teenagers. She was also very happy to help with other thinks like dinner reservations and other recommendations. Very nice!

Now we are looking forward to Beijing!

Thank you very much for the treats and additional items for the tour. The lama temple was worth visiting and we enjoyed the boat ride at the summer palace.

I am glad we came early as the Air Asia checkin line was extremely long and disorganized. We just made it to the gate on time for boarding!

Thanks again!

Giovanna

Destination(s): Xian, Shaanxi
Date of Experience: July 11, 2023
Trip Type: Traveled as
Tour Customized by: Zeva
Giovanna

Giovanna

USA

Reviewed on July 11, 2023

Hello Zeva,

We enjoyed our first visit to Xi’an and Bruce was wonderful! Very knowledgeable, enthusiastic and his English was great! We also very much appreciated the driver and the good car with air conditioning, as it was extremely hot!!

Now we are looking forward to Beijing!

Giovanna

Destination(s): Xian, Shaanxi
Date of Experience: July 9, 2023
Trip Type: Traveled as
Tour Customized by: Zeva
TONI

TONI

Australia

Reviewed on July 7, 2023

Hi Rita,

Thank you for checking. Yes, unfortunately our flight was delayed for too long and we have missed our connection to Sydney. We can’t leave until tonight. Not a great way to end our time in China, but not much we can do about it.

On a positive note - we had the most wonderful time on our holiday!!! Everything you organised was just perfect - from the program, to the guides, to the accommodation. You managed to fit in all of the things on our 'bucket list’ and we loved every moment. All of the guides were very knowledgable about their local area and so passionate and welcoming! I cannot express in words how fantastic our trip was. So, thank you, thank you, thank you.

We will definitely recommend you to our family and friends!

Warm Regards,

TONI

Destination(s): Yangtze River, Zhangjiajie, Hunan, Xian, Shaanxi, Beijing
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Giorgio Garuzzo

Giorgio Garuzzo

Italy

Reviewed on June 22, 2023

Dear Tracy,

Up to now everything worked perfectly. Thank you for all your support.

All was good in Xian.N ancy met us in Yichang, and so did the guide in Xi’an, who - good surprise - speaks a very good Italian (he is a long time teacher at the local university, and an archeologist).

Gift received and appreciated: many many thanks from my wife (and me). The best gift has been your perfect organisation of our trip: we encountered no problem at all: I will give your reference to my friends when they plan to visit China.

Everything was OK in China, so we are very happy to have been there, and I thank you for your help; specifically, we must say that everything you planned went ok.

Giorgio Garuzzo

Destination(s): Chongqing, Yangtze River, Beijing, Shanghai, Xian
Date of Experience: June 14, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Lyn

Lyn

Singapore

Reviewed on June 11, 2023

Hi Rita,

We’re home. I appreciate everything you did for the arrangements. The itinerary, accommodations and guides are all top-notch. Our favorite guide is Jack… and Qi, and timo, and Steven. Did I mention each one? Hahaha. We had a wonderful vacation in China.

Lyn

Destination(s): Beijing, Xian, Guilin, Shanghai
Date of Experience: June 1, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Shirley

Shirley

Hong Kong (China)

Reviewed on June 7, 2023

Hi Rita,

we are having good time here. Jessie is very knowledgeable and showing us all things local. She is very helpful too. We loved Huashan very much! Thanks for the coordination. Highly recommended your company to my friends if they travel to China

Shirley

Destination(s): Xian, Huashan, Shaanxi
Date of Experience: May 29, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Karuna

Karuna

Thailand

Reviewed on June 7, 2023

Hi Rita,

Out to airport now. Thx u for arranging the trip. Have a wonderful day.

Karuna

Destination(s): Xian, Huashan, Shaanxi, Chengdu, Leshan, Emeishan, Sichuan
Date of Experience: May 25, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Yaser

Yaser

Kuwait

Reviewed on May 29, 2023

Hello Mr. Wonder Wang,

We have arrived safely to Kuwait and are now cherishing our memories of China. We had a very positive impression of the country and its people in terms of organization, cleanliness, friendliness, beauty and convenience. We would definitely recommend your company to our family and friends. We were well cared for by your guides, which made us feel safe and comfortable the whole time. Regarding your specific questions, we have these remarks:

1. Most definitely Mr. Wonder Wang was quick to answer our many questions. He offered valuable advice and was patient through multiple emails between our first point of contact a month before departure, during the tour of China, and until we returned home.

2. The service of the guides was generally very good. They gave us insight into the history and culture of China, and explained the significance of sites along the way. We also felt safe with the designated drivers. At the end of each guide's service, (s)he asked us to fill a questionnaire, and we can see why this is important. Generally our comments were very positive, but we did not have time to adequately assess one guide who was not at the usual standard for this company. His English name is Waldener. We felt he slacked in sharing beneficial knowledge of his city, instead joking around and showing off his knowledge of American history and culture. He was too familiar for our taste and his comments were often immodest. We feel he might benefit from more cultural sensitivity training. The remaining tour guides were very engaging, knowledgeable, dignified and helpful. Jack (in Beijing), in particular, was exemplary in friendliness and helpfulness.

We also have a couple other minor comments. The cruise ship had very little and usually no Internet connection, which was frustrating. On the other hand, the cruise manager kindly asked us about any dietary restrictions and made sure we had food that met our requirements. Likewise, two of the tour guides understood that we only eat halal meat and took us to a halal restaurant for lunch -- this unexpected consideration was highly appreciated. (This is a very important service for most of your future Middle-Eastern guests!!)

Thank you, Mr. Wonder Wang, for your professional communication and friendly assistance throughout this experience,

Sincerely,

Yaser

Destination(s): Beijing, Xian, Yangtze River, Guilin, Guangxi
Date of Experience: May 16, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Angela

Angela

UK

Reviewed on May 25, 2023

Good Morning Tracy,

Now we are back in the UK, back to work and nearly back to normal.

What a time we had in China. I would like to thank you and your amazing team for a wonderful time and experience. The team looked after us so well. Our holiday even though it was a hundred miles an hour was exciting, informative and we really enjoyed it. We experienced lots of new tastes, culture and knowledge.

I would like to say a massive thank you to Fang Fang, who looked after us at the beginning. Her knowledge, detailing & looking after us was exceptional. Nothing was too much trouble for her. Please say a massive thank you for the way she looked after us.

I would highly recommend yourselves as a travel company for any one thinking of venturing to your amazing country and last but not least a hugh thank you to you Tracy for your help all along the way in making our adventure truly rememberable and amazing. Thank you Tracy.

Lots of regards and love

Angela

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunan
Date of Experience: May 9, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Troels

Troels

Denmark

Reviewed on May 18, 2023

Hi Tracy ,

We have left Xi’an and Jessie.

Thank you for arranging the trip. It was great and my father is very happy that we managed to see the Terracotta Army.

I want to personally express my satisfaction with Jessie. She is an exceptional guide with a tremendous knowledge of Xi’an, great humour and a really great person.

Her ability to adapt to small and big changes made this trip go smoothly.

Therefore my highest recommendation to her and a 5 out of 5 ⭐

I’m sure we will talk again soon.

Troels

Destination(s): Xian, Shaanxi
Date of Experience: May 17, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Paula

Paula

UK

Reviewed on May 8, 2023

Hi Tracy ,

I hope you are well. I have just left a review.

We finally got home safe though already early in the morning. Thank you again for organizing this wonderful journey for us!

Thanks so much for all your work and also to the wonderful guides. They were great. I will highly recommend you and your company.

Have a lovely evening and best wishes,

Paula

Destination(s): Xian, Chongqing, Yangtze River
Date of Experience: April 28, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
David

David

UK

Reviewed on April 22, 2023

Hello Wing,

The tour was excellent. Timo and Zhou were excellent guides and drivers.

1. Without hesitation we would recommend your company.

2. Your service was exceptional.

3. We are already planning to visit Inner Mongolia later this year. We’ll be in touch. Thanks Dave and Debbie

Destination(s): Shaanxi, Xian
Date of Experience: April 19, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Yasa

Yasa

Indonesia

Reviewed on January 28, 2023

Dear Vivien,

Happy Chinese New Year. The trip was really nice. Our family enjoyed it.

Destination(s): Shaanxi, Xian
Date of Experience: January 22, 2023
Trip Type: Traveled as
Tour Customized by: Vivien
Katya

Katya

Russia

Reviewed on January 24, 2023

Dear Vivien!

Thank you very much for our tour! We'd like to express our particular gratitude for our guide Bruce who has demonstrated excellent professional skills and assistance The only thing that surprised us was the location of the breakfast restaurant (in another building), but everything else was perfect. Thanks again!

Destination(s): Shaanxi, Xian, Huashan
Date of Experience: January 24, 2023
Trip Type: Traveled as
Tour Customized by: Vivien
Elisa

Elisa

Mexico

Reviewed on October 5, 2022

Hi Vivien,

Okay, thanks for an amazing trip, we will definitely be doing more traveling with you.

Elisa

Destination(s): Xian, Shaanxi
Date of Experience: September 30, 2022
Trip Type: Traveled as
Tour Customized by: Vivien
Roy

Roy

India

Reviewed on October 4, 2022

Hi, good evening Wonder,

trip was fine..although we could'nt see wild goose pagoda and the musoleneum..the wall and old city part were great.

Roy

Destination(s): Xian, Shaanxi
Date of Experience: October 2, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Adrienne

Adrienne

Canada

Reviewed on August 8, 2022

Rita,

The trip to Xi’an was incredible. The activities were perfect and the guide was great and knowledgeable. His English was very good. We had a wonderful driver who stayed with us and had a very nice and comfortable car.

I will definitely contact you for my next trip. Thank you again for the flexibility in changing plans a few times.

Adrienne

Destination(s): Xian, Shaanxi
Date of Experience: August 2, 2022
Trip Type: Traveled as Families
Tour Customized by: Tracy
Christelle

Christelle

France

Reviewed on July 13, 2022

Hi Jack,

Thank you for arranging our trip. We had an amazing vacation. The guides were very professional and incredibly kind and available.

Christelle

Destination(s): Sichuan, Chengdu, Leshan, Emeishan, Jiuzhaigou, Dujiangyan, Shaanxi, Xian, Guangxi, Guilin, Yangshuo, Longsheng, Hunan, Zhangjiajie
Date of Experience: June 24, 2022
Trip Type: Traveled as Families
Tour Customized by: Jack
Ceresa

Ceresa

South Africa

Reviewed on August 2, 2021

Hello Rita,

Hope you had a good weekend.

Well, my time here has come to an end and I have had "THE" most amazing trip; and seen so many wonderful things in China that I would never have been able to do without your help. The itinerary that you put together for me was perfect and fantastic. Thank you so so much. Every hotel was delightfully comfortable and just right after each full and busy day. The breakfasts were delicious and catered for many different tastes.

The guides and drivers were all increadible. So obliging and flexable....willing and able to meet our every need, politely, patiently and professionally.

I will strongly recommend China Discovery as a tour agency of choice.

Many, many thanks; wishing you only the best throughout this difficult COVID period and the future.

Warmest Regards

Ceresa

Destination(s): Beijing, Great Wall, Hohhot, Inner Mongolia, Xian, Chengdu, Dujiangyan, Guilin, Yangshuo, Zhangjiajie, Shanghai
Date of Experience: July 16, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Cameron

Cameron

New Zealand

Reviewed on July 25, 2021

Hi Johnson,

Very satisfied really enjoying Lijiang. Sunny has been a fantastic guide!!!

Cameron

Destination(s): Beijing, Xian, Chengdu, Chongqing, Yangtze River Cruise, Three Gorges, Lijiang, Shaxi, Dali
Date of Experience: June 29, 2021
Trip Type: Traveled as Families
Tour Customized by: Johnson
Tiffany

Tiffany

USA

Reviewed on July 15, 2021

Hi Zeva,

Good morning Zeva. Kai has been a wonderful guide while we have been in Beijing. Who will be our guide in Xi'an?

We had a great trip! Thanks for all your work on this.

Tiffany

Destination(s): Beijing, Xian, Great Wall
Date of Experience: July 11, 2021
Trip Type: Traveled as Families
Tour Customized by: Zeva
Cameron

Cameron

New Zealand

Reviewed on July 10, 2021

Hi Johnson,

Our five families had a superb trip! The incredible sites we visited such as the 'Great wall' and the 'Terracotta warriors' will stay in our memories forever! Our guides took us to some superb restaurants where we really enjoyed the local food. The Peking duck for me was a favourite. Your organization and that of our local guides was excellent! Our guides knowledge of the places we visited was in-depth and really added to the interest in what we were seeing. I will highly recommend your tour to other teachers at my school and friends and family back in New Zealand.

Things to improve upon:

I think when travelling with younger children we found it's better sometimes to do 1 or 2 things a day rather than try and fit everything in on the itinerary especially when it was hot and there was lot's of walking to do. I think the guides were good at realizing this and were flexible when there were things we cut out of the daily itinerary. Having a pool at the end of the day was great for tired kids.

Perhaps next time with families try and have them stay not underneath the bar on the boat as it got a bit noisy. Although the people on the boat were really good when we said something about this on the first night. We also thought there could have been a bit more for children to do on the boat and we put that in our comments at the end of the trip.

That's all I can really think of as there was not really anything wrong with the trip. Thanks again Johnson, let me know if you want me to add any more detail in recommending the trip to others.

Regards.

Cameron

Thanks Jo. You too and thanks for amazing memories!! We are on the way home ready for bed!!

Beatriz

Us too! Adding our thanks for letting us join you. It was a great trip and fun to spend time with you all. Thanks to Johnson for all of his efforts and planning!

Lisa

Fantastic trip y’all! Thanks for all the memories! I’ll try and get photos from everyone and get some out together in the next week or so.

Matthew

Yes fantastic trip thanks everyone! We’ll get some feedback to you soon Johnson.

Cameron

We must have already been asleep when these messages came through. We have had a wonderful time. Thanks Johnson and Cam. Great to tick off so many must-sees in China ! Let’s have a post holiday debrief at our new apartment once we have unpacked!

Kylie

Hi Johnson, I know this is a bit late telling you. But our family had a lovely time on the trip you organised for us. We got to see so much of China! We feel very lucky. We are spending a week in Sanya. China is so beautiful!

Tessa

Destination(s): Beijing, Xian, Chengdu, Chongqing, Yangtze River Cruise
Date of Experience: June 29, 2021
Trip Type: Traveled as Families
Tour Customized by: Johnson
Phillip

Phillip

UK

Reviewed on July 9, 2021

Hi Rita,

The trip was amazing. Thank you, I will definitely use your company again. At every stage I was looked after so well, the guides were so useful and were always on time and easy to find. The 3 day cruise down the Yangtze was so relaxing and comfortable. Thank you.

Destination(s): Xian, Guangxi, Guilin, Yangshuo, Chongqing, Yangtze River
Date of Experience: July 2, 2021
Trip Type: Traveled as Solo
Tour Customized by: Rita
Maria

Maria

Philipe

Reviewed on July 1, 2021

Hi Rita. Thank you for arranging our trip!

We had a wonderful day. Thank you!!

Destination(s): Shaanxi, Xian
Date of Experience: July 1, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Delma

Delma

Ireland

Reviewed on June 28, 2021

Dear Zeva,

Beijing: We had the Great Wall all to ourselves. Fantastic experience. Had a fantastic day.

Guide was amazing, driver amazing, hotel amazing. All 5*

High-speed Train: Looking forward to it. Business class is amazing.

Xian: Today was such a special day, one of my dreams came true, to see for myself the Terracotta soldiers and horses. I was in awe. I cannot find the words to express how amazing an experience it was. Our guide made it even more special, he shared interesting knowledge with us. I am so grateful for this opportunity.

Today’s highlight, biang biang noodle and Chinese burger, very delicious

Xi 'An trip was fantastic. Timo was an amazing guide. Looking forward to the next leg of our journey.

Guilin: Hiking up the Longji rice terraces today was like entering a magical world. The 93% humidity did not deter us

Today was a gastromical delight. The local cuisine at Longji is 5*. The highlight was seeing our vegetables being picked in the garden and then cooked for us. The taste was unbelievable and the icing on the cake a bottle of Portuguese wine. The local wine is great too, more a desert wine. I'm in heaven.

Today had many highlights, visiting the Yao village, where women have hair over 1 meter long, seeing the amazing Reed Flute caves, seeing the sun and moon pagodas and of course my birthday. Its been a wonderful day. Thanks to all who made it so special and for all the birthday wishes. I am so blessed.

Wow, another fantastic day. Li and Dragon river.Wonderful scenery, delicious food, great company and more birthday presents. I am eternally grateful.

Our trip to Guilin was amazing. Alice was a wonderful guide. The only downside was the attitude of the staff at the Armari hotel. They seemed a little uneasy as we were foreigners and even wanted a covid test. Alice handled the situation very well though. The hotel room and facilities were great.

I would give a rating of 5 for the hotel room, facilities and location but 3 for customer service.

Yangtze River Cruise: Its been a great trip.

What better way to finish a holiday than a cruise on the Yangtze river. The staff on the Century Paragon ship made it a journey to remember.

Our final trip before returning home. The three gorges dam, magnificent and powerful.

We had a great holiday. The whole trip was well organised, the guides anazing, everything was perfect. Thank you.

Destination(s): Beijing, Xian, Guilin, Longsheng, Yangshuo, Yangtze River
Date of Experience: June 28, 2021
Trip Type: Traveled as Couples
Tour Customized by: Zeva
Alex

Alex

USA

Reviewed on June 18, 2021

Hi Johnson,

We are really enjoying Xi’an, Timo and Bruce have been great, thanks for asking! We will certainly reach out if we need anything, thanks for the offer!

Hi Johnson! The Grottoes are amazing and so is the Fuxi temple. So glad this was on our itinerary!

Yes the hotel did check the Covid test. We are also not able to get the Gansu green code because it is setup for the Chinese ID, but they did take the travel code (the one with the arrow). They definitely wanted the most information of any place we’ve encountered! Including residence in shanghai and future travel plans. But David did a great job. If we came back we would definitely add a day to take the tram and wander around the river! It’s a cool place.

We had a marvelous time on our trip! Thank you so much.

Could I ask you to send us a personal Fapaio? Thanks again!

Alex and Steve

Destination(s): Xian, Tianshui, Lanzhou, Zhangye, Jiayuguan, Dunhuang
Date of Experience: June 15, 2021
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Gillian

Gillian

British

Reviewed on June 13, 2021

Hi Wonder,

The trip to Xian and Luoyang was great. It helped us to know what to expect on the long trip and what to prepare. Excellent: drivers, guides & tours. The arrangements were efficient and timings good. We enjoyed the balance between tours and rest. The hotels were good. Only 1 disappointment: we could not keep the entry tickets to the Warriors. Kai explained the reason but I wish we had known. Those tickets were important souvenirs for us so we would have paid to avoid Kai having to use the ticket to claim the expense. Thoughts for the next trip: we will need the guides help to get food for the meals not catered for in the trip. For example, on the river cruise where can we buy food/snacks? Will there be a shop and restaurants on board? Will all the hotels have a kettle to boil water? And finally, could you tell me if any of the hotels have a swimming pool or gym facilities? These are not essential so it's ok if not but we will pack according.

Gillian

Destination(s): Xian, Luoyang, Dengfeng, Shaolin Temple
Date of Experience: July 10, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Kimberlya

Kimberlya

Germany

Reviewed on June 8, 2021

Good morning Jack,

Lee was excellent. Very personable, very professional. Your drivers were very good. The pace of the trip was good. We enjoyed seeing both reconstructed and old wall. It gave us a much better appreciation of the work to not only to build but to maintain as well .We would caution that knowing in advance what sections of the wall are closed would be helpful. The second day it seemed we spent more time hiking in the brush than visiting the wall itself. Plenty of water and bathroom breaks were offered. Li was very knowledgeable about the wall and history. He gave us information in the van and allowed us to enjoy the wall without interruptions. Great job on his part The water town hotel was very enjoyable. The room was clean, air conditioner, and felt traditional but clean and new. Li did a great job of preparing us and getting us through the security points at the square. The local farmhouse restaurants were decent and the people very kind.

Xi'An: Tomi was good. He had a less engaging tour so our interaction with him was less but still enjoyable. He accommodated our request to spend time with friends that were in the area as well.Muslim street was very small and not as unique as I thought it would be.The bike ride along the city wall enjoyable. Better first thing in the morning or late afternoon. It would have been too hot for a mid-day visit.We stayed at the W in Xi'An. Great place to stay. I would visit that property again. We ate dinner at a new Turkish restaurant called The Chill right outside the hotel. Would recommend.Warriors was amazing. Tomi's knowledge very much appreciated. We were two and half hours early to the airport so timing was a bit off.All said, we would definitely use China Discovery again.

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: June 4, 2021
Trip Type: Traveled as Families
Tour Customized by: Jack
Martin

Martin

Sweden

Reviewed on June 8, 2021

Hi Tracy,

It was good. Bruce was knowledgeable and helpful. Car was good and the driver was driving safe. Terracotta Army was a great experience. We also went to the Han yangling. That was ok but no must-see. Thanks

Destination(s): Shaanxi, Xian
Date of Experience: June 7, 2021
Trip Type: Traveled as Families
Tour Customized by: Tracy
Jeffrey

Jeffrey

USA

Reviewed on June 8, 2021

Hello Vivien,

Going very well. Thanks!

Jeremy

Destination(s): Xian
Date of Experience: May 12, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Thomas

Thomas

German

Reviewed on May 14, 2021

Hi Vivien,

Xi’an was very nice. But I think two days enough. Good weather.

Thank you, was very nice location, definitely worth visiting it.

Hi Vivien, and I skipped the boat tour and went on the mountain, very nice. I can recommend. Nearly no clouds.

Yes, as an option. You even don’t have to climb, the view from the top station is already perfect.Pictures are taken from there.

Hi Vivien, sorry for writing late. We came home yesterday late and did some washing and housework today. Thanks again for the very nice trip. We got lots of positive feedback from our friends and some are considering to visit Xinjiang as well. Thanks again and have a good night.

Thank you Vivien and I know you will look after our friends trips, that’s why I can recommend you without any doubts.

Thomas

Destination(s): Xian, Dunhuang, Turpan, Urumqi, Kashgar, Xinjiang, Silk Road
Date of Experience: May 12, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Wendy

Wendy

USA

Reviewed on April 21, 2021

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Destination(s): Hunan, Zhangjiajie, Sichuan, Chengdu, Gansu, Dunhuang, Zhangye, Jiayuguan, Silk Road, Xian, Yangtze River
Date of Experience: April 6, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Justin

Justin

USA

Reviewed on April 12, 2021

Hi Vivien,

Wonderful! Sandy is a great guide. It's been a real pleasure.

We've just returned from our Chengdu-Xi'an trip. Thank you for such a wonderful tour.  

We are already looking toward our next trip.  We'd like to travel to Beijing from April 30 - May 3.  

We really like the "4 Days Beijing Family Tour with Kids Fun" itinerary, with some changes - Like removing the Beijing zoo and hutongs on the fourth day and instead moving Temple of Heaven to that day.  

Can we work on this trip with you, or should we request through the website again?  Thank you.

Destination(s): Sichuan, Chengdu, Leshan, Emeishan, Shaanxi, Xian
Date of Experience: April 3, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Breannia

Breannia

USA

Reviewed on April 12, 2021

Hi Wendy,

Everything was great!!

Destination(s): Shaanxi, Xian
Date of Experience: April 2, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wendy
Christina

Christina

Danmark

Reviewed on April 10, 2021

Hi Wendy,

Yes, we got connected rooms today. Everything is fine here. The numbers of travellers we are not able to control. We didn’t expect to be alone. Ellen did a super job today, guiding us around Chengdu and the Panda “park”. We are now filled up with fantastic memories from the last four day.

Destination(s): Shaanxi, Xian, Sichuan, Chengdu
Date of Experience: April 1, 2021
Trip Type: Traveled as Families
Tour Customized by: Wendy
Teddy

Teddy

Tanzania

Reviewed on March 19, 2021

One day tour of Xi’an China

Having had a great experience using Chengdu Bamboo International Tours to explore the Yunnan province, we only felt it was right to do so a second time when touring Xi’an.

Our organizer Riley was extremely efficient and accommodating, linking us with Waldner, our tour guide in Xi’an. With an effortless decorum and compelling attitude, he took me to visit the Great Wall and the Muslim quarter on a half day expedition.

Then, one the second day, my husband and I went to see Emperor Qin’s Terracota warriors, the highlight of our trip!  An absolute must-see.

We enjoyed the explanations and funny antidotes Waldner shared along the way. He was timely and communicative, spoke excellent English and had a deep understanding of a history and culture so unique to our own.

We would definitely recommend this service to anyone looking to explore China.

Destination(s): Shaanxi, Xian
Date of Experience: March 18, 2021
Trip Type: Traveled as Couples
Tour Customized by: Riley
Mario

Mario

Australia

Reviewed on March 1, 2021

Hi Wonder,

Our trip has ended and it’s time to complete the evaluation form.

We found China Discovery on line while looking for a reputable company in China to plan our holiday.

After contacting Mr Wonder Wang ( through online email and WeChat ) we found his level of support, information, communication, patience and understanding to be very professional. He was quick to respond to all our questions and accommodating in all our requests.

The tour arrangements were to our liking. Wonder worked closely with us to determine our touring preferences. The transport schedule was not too strenuous, the tours we encountered were interesting and our accommodation was to the most very comfortable.

As far as recommending China Discovery, we would be happy to introduce anyone keen in touring China to this company.

Our tour was conducted in the early part of the year under the curtain of COVID and in the midst of Chinese New Year. Wonder and the guides helped us with all our medical requirements and arrangements and a holiday that could have been disjointed flowed with out any problems.

Wonder gave us contacts to all our guides and they were accessible and helpful.

The drivers who accompanied the guides were also friendly and safe.

The guides were all good - supportive, jovial, attentive and knowledgeable.

The best in our opinion were May, Michael and Steven.

Our accommodation The Gran Melia was very good in Xian and the nearby area was interesting to explore by foot in our free time - the park area across the street from our accommodation and Grand Tang Mall nearby.

The Sofitel in Chengdu was comfortable, the breakfasts were wonderful and the assistance we received from their restaurant manager for dinner one evening was exceptional. The only negative was that the hotel was a little dated.

Our stay in Le Meridien Emei Mountain Resort was very nice.

Our stay in Old Town Lijiang at The Ivy Garden was located well. The hotel had a traditional appeal. We arrived at night so we were surprised at how cold the room was. There was a heater on but not adequate and extra linen should have been available.  There was no choice given for breakfast and it was not to our liking.

The Gurong Boutique was very comfortable and breakfast was minimal but nice.

The Cachet Hotel in Kunming was kind enough to change our room because of ‘smoke odour‘ and it appeared to be an upgrade.

Their kitchen staff were helpful and made us a basic breakfast pack to take on the fast train to Guilin.

The Shangri-La in Guilin was a wonderful stay with a beautiful view. The breakfast and dinner selections were vast and very tasty.

The Amari in Yangshuo was comfortable and well placed. The small ‘fairground attraction’ outside our window was slightly noisy up till about midnight.

All in all, the entire trip was an amazing experience we both enjoyed immensely.

We found it helpful when the guides would initially state what our plans were for the day ahead and go through the itinerary so we were reminded and understood.

Occasionally we did not do something on the schedule and it wasn’t clearly explained to us why not, for example the Pearl Museum and also the option we had to make a terracotta soldier.

We understand that some venues were closed because of COVID / Chinese New Year and in these cases we were informed and alternative arrangements were made.

We were blessed with good weather, good organisation, wonderful guides, good drivers and a beautiful and interesting country to explore.

Thank you to Wonder and your diverse team, we would definitely look at using your company’s services in the future.

Kind Regards

Mario and Angela Crivelli.

Destination(s): Shaanxi, Xian, Sichuan, Chengdu, Leshan, Emeishan, Yunnan, Lijiang, Dali, Kunming, Guangxi, Guilin, Yangshuo
Date of Experience: February 1, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Keena

Keena

USA

Reviewed on January 12, 2021

Hello Wonder!

I am so very sorry for taking so long to get back to you!  It was such a busy week last week, that every time I sat down to write to you, I kept getting distracted and having to focus on something 

So, first, it was a wonderful trip!  Of course, we wished that COVID didn't interrupt some of our itinerary.   . . . but even with the pop-up-health-concerns in Beijing, we felt very well taken care of.  We really appreciated the fact you frequently checked in and kept us updated.  In addition, we believe Linda was probably the best person to be on a tour with during a health scare, because she took care of us like we were her little kids.  :)   In English, I told her I felt like she was our "mother hen," always making sure we were taken care of!  She also always picked THE BEST food.  One could tell that she has had a number of western tourists before, because she also always tried to find food that not only represented Beijing, but that would also fit with our western palate. :)  

Also, when we went to the Great Wall, we completely lucked out: there was no one there!  For a great part of it, it was as if the Great Wall was our own private wall! :)  Definitely amazing.  Definitely memorable.  Many of the tourist sites were like that: due to COVID fears and the cold, they were nearly empty.  For the western tourist, the emptiness made the tourist sites even more memorable.  :)   Linda provided great context.   It was very cold, but Linda was a trooper -- always trying to make sure we saw what we wanted to see!  

I will say, even the Beijing Public Hospital, despite being a very busy hospital, went fairly smoothly, all things considered.  So, hey, now we can mark that off our list of things we have done in China. :) 

Hotel was nice, but due to Covid, many of the amenities were shut down.  Breakfast was superb, though! :)  Also, Mark and I were trying to be safety cautious, so we did not explore outside the hotel much. There was a lot of extra app scrutiny, which I'm sure you can imagine.  Also, people seemed very nervous. 

Linda also stayed with us all the way until we boarded the train.  She was very thoughtful and considerate.  Our driver (Mr. Lee), was also very kind and considerate during the entire trip.  He was very quiet, but we felt like we were safe in his hands. 

Bruce, in Xi'an, was also fantastic.  Such a different personality, but perfect for Xi'an.  He was enthusiastic about history (great for Mark), and had a passion for the food in the Muslim Quarter (great for me!).  You know, one day, your company should consider incorporating a food tour in Xi'an.  The food is so different than anywhere we've been in China . . . and so tasty!  In a way, I bet Bruce could run the food tour!  By the way, riding the bikes on the wall was a nice extra touch.  We didn't expect that!  Thank you for arranging.  Mark and I would have never thought we would have enjoyed it so much, but we definitely did!  It was also fairly empty. . . and with the sun setting, it was quite magical. 

Sheraton in Xi'an was also a very nice place to stay.  Great choice! :)   

We really enjoyed ourselves, Wonder.  Thank you for picking great tour guides, checking in, adjusting our itinerary, and making sure everything worked smoothly.  In fact, we enjoyed ourselves so much that Mark and I have already started thinking of our next trip!  

Mark and I will have some additional leave coming up in May.  Mark has gotten approval, but I haven't yet.  Either way, we are thinking of a fairly large trip, that would at least include Chengdu (definitely including food-related itinerary) and part of the silk road (the Qinghai to Gansu trip).  I particularly am interested in the grottoes and the desert.  As we get more details/approvals to take leave, we will let you know.  Of course, we will want to work with you, since you are our favorite tour organizer! :) 

Thanks for checking in!

 

Take care, 

Keena (and Mark)

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: December 26, 2020
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jonathan

Jonathan

USA

Reviewed on December 29, 2020

Hi Riley,

The tour guides were both excellent, the drivers too. I have no complaints.

My Beijing tour guide is an excellent storyteller and my Xi'an guide was very friendly and helpful.

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: December 22, 2020
Trip Type: Traveled as Solo
Tour Customized by: Riley
Daniel

Daniel

Colombia

Reviewed on December 17, 2020

Dear Rita,

Thank you! We are having a good time! Kai is very good tour guide.

We are back home now. Thanks again for organizing such an amazing trip. We really enjoyed it. My wife will be filling out a comment on trip advisor. She was so happy!

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: December 13, 2020
Trip Type: Traveled as Couples
Tour Customized by: Rita
Michael

Michael

USA

Reviewed on December 16, 2020

Hi Riley,

Thank you! The Great Wall was phenomenal.

Destination(s): Beijing, Shaanxi, Xian, Sichuan, Chengdu, Shanghai
Date of Experience: November 23, 2020
Trip Type: Traveled as Solo
Tour Customized by: Riley
Therese

Therese

Sweden

Reviewed on November 23, 2020

Good morning Tracy,

I just want to tell you that we had a great trip. Our guide Timo is the best guide we have had. He made this trip perfect with his nice personality, very good English and his very good knowledge about everything. His choice of lunch and dinner places was perfect. He took really good care of us! Thank you for all your support. Everything went without any problems.

Destination(s): Xian
Date of Experience: November 20, 2020
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Per

Per

Sweden

Reviewed on October 9, 2020

Hi Tracy!

Thanks for the excellent arrangement for our trip to Xian and Louyang.

I will gladly share some positive feedback on trip advisor, please send the link to secure I will give feedback on right place

Best regards Per

Destination(s): Xian, Luoyang
Date of Experience: September 26, 2020
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Cynthia

Cynthia

Hong Kong, China

Reviewed on September 29, 2020

Happy Mid-Autumn Festival to you also!  I think I forgot to fill out the following survey.

Here below are the questions for you: 

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

      Yes

2.     How’s the service of the tour guides during your whole tour? 

 Very good overall.  Just the one in Beijing is just OK.

3.     Would you like to recommend our company? 

 Yes, definitely.

Thanks,

Cynthia 

Destination(s): Beijing, Xian, Chengdu, Guilin, Longsheng, Yangshuo
Date of Experience: June 5, 2020
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Maria

Maria

Mexico

Reviewed on August 26, 2020

Hi Wonder,

Thanks for everything! The tour was great! We really enjoyed it!

Destination(s): Xian, Shaanxi, Silk Road
Date of Experience: August 22, 2020
Trip Type: Traveled as
Tour Customized by: Wonder
Simon

Simon

UK

Reviewed on May 25, 2020

Hi Wonder

I hope things are returning to normal for you and that the impact in your business of covid-19 has not been too depressing. Please forgive my tardy response, for which there is no excuse!

I flew from Shanghai to Saigon just 3 days before the flights were banned and managed to spend a great 4 weeks travelling through Cambodia and Thailand as well as re-entering Vietnam in Hanoi and touring back to Saigon for a week returning to UK on 22 February, where I completed 2 weeks of self isolation with my wife. As you will know we have been locked down for 9 weeks now so life is very different to how it was before I left for China back on 12 January! I have inserted my answers to your questions below and hope they are helpful to you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder Wang, at China Discovery, was very helpful and responsive to my questions and needs and I felt supported and safe in a strange land, especially during a period of uncertainty when I lost key documentation and needed to ensure its replacement before I left China, and also during a time when many around us were conscious of the emerging coved 19 pandemic (Mid to late January 2020).

2. How’s the service of the tour guides during your whole tour?

Very attentive and knowledgeable. Maybe it’s my age (67) but at times I found understanding their English a challenge but they were all patient with me and would repeat their explanations when I asked them to. 

3. Would you like to recommend our company?

 I have no hesitation in recommending China Discovery to anyone looking for a bespoke trip to the land of Wonder that is China.

Thanks again for all you did for me during the China leg of my trip. I had a wonderful time.

Take great care and best wishes

Simon

Destination(s): Beijing, Xian, Chengdu, Guilin, Shanghai, Coronavirus Disease Greetings
Date of Experience: January 13, 2020
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Rick

Rick

USA

Reviewed on April 3, 2020

Thanks Mike;

Our hearts go out to the people of China. We sincerely hope that the situation in China, and the rest of the world gets back to normal soon.

We sent a package of N95 masks to one our tour guides several weeks ago, as a small token to show our appreciation for her efforts while we were in China, and to show our concern for the well-being of her family.

Thanks very much for sending the information and suggestions about dealing with the virus. We are starting to experience many of the same problems that the Chinese people faced when the virus first started to spread, and your suggestions will be most helpful.

Best Wishes,

Rick

Destination(s): Shanghai, Beijing, Xian, Shaanxi, Coronavirus Disease Greetings
Date of Experience: December 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Deborah and Steve

Deborah and Steve

Reviewed on March 31, 2020

Dear Wing,

We have been wondering how the wonderful people we met are getting through this crisis. We are glad to hear that you are well. We hope that you and your family and friends can stay healthy.  

We are well and are living near our son and his family who can help us. My sister in California said that no one is allowed out of the house except for food shopping or something necessary in order to live. Last week 3.3 million people applied for unemployment benefits in our country. So many businesses are closed.  

We hope to travel again and will contact you when it is again possible to see other countries.

Sincerely,

Deborah and Steve

Destination(s): Beijing, Xian, Luoyang, Chengdu, Yangtze River, Shanghai, Suzhou, Coronavirus Disease Greetings
Date of Experience: April 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
John

John

Reviewed on March 30, 2020

Dear Wing Zeng,

Thank you so much for your thoughtfulness in providing the very useful information on Covid-19. It is greatly appreciated.

All our family are well and in good spirits despite the unprecedented times we are living in. We are now in lockdown in Ireland until at least Sunday 12th April. It is difficult but we hope it will save lives and contain the virus.

We also hope there will be a medical breakthrough soon to eradicate the virus.

Thank you again for all your kindness.

Take care and stay safe and well.

Regards,

John

Destination(s): Beijing, Xian, Shanghai, Coronavirus Disease Greetings
Date of Experience: October 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Mario

Mario

Reviewed on March 28, 2020

Dear Vivien Li,

thanks for your email. I have a good memory of China which I think is one of the countries that I liked most today for the courtesy of its inhabitants and the tourist beauties, as well as being one of the most advanced in the world.

You have dealt with the coronavirus problem seriously and with determination and you can be an example for many other countries.

In Europe we are not as good as you but we hope that our politicians will learn from you.

I hope everything will pass and I will still have the opportunity to visit your beautiful country.

Mario

Destination(s): Xian, Dunhuang, Jiayuguan, Zhangye, Silk Road, Coronavirus Disease Greetings
Date of Experience: May 28, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Tamesha

Tamesha

Reviewed on March 24, 2020

Dear Wing,

So sweet of you to get in touch. It's a very difficult time for everyone. I'm glad you are returning to some normality in China. We are so lucky to have taken and enjoyed our trip last year.

Wishing you continued good health and luck for the coming year.

Kind regards

Tamesha

Destination(s): Hong Kong, Shanghai, Xian, Chengdu, Coronavirus Disease Greetings
Date of Experience: August 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Nana

Nana

Reviewed on March 24, 2020

Hi Vivien,

Thank you for your kind letter. I hope that you and your family are well. 

I can imagine how difficult it is for travel industry to go through this crisis. 

How long Wuhan has been under the lockdown? Are there any effective medication against the virus? 

We are now in a total lockdown. We’ll see how the UK will be effected by that. It is difficult for everyone. 

Stay well and healthy.

Best wishes, 

Nana

Destination(s): Beijing, Xian, Shanghai, Yangtze River, Chengdu, Guilin, Hong Kong, Coronavirus Disease Greetings
Date of Experience: April 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Carol and Bill

Carol and Bill

Reviewed on March 24, 2020

Hi Vivien,

Many thanks for your email, kind wishes and guidance documentation.

I will read with interest and forward to my family.  

I hope you and your family were not affected with COVID19 and it is good to note that it appears to be coming under control in China. 

Here in the UK our figures are gaining momentum and we have just moved into the “stay at home” phase with guidelines and key restrictions.

On a positive, we have very fond memories of our time in China last year and are so pleased we were able to visit.  We wish you and our tour guides all the best, continue to keep safe.

Kind regards 

Carol and Bill

Destination(s): Beijing, Xian, Zhangjiajie, Guilin, Shanghai, Coronavirus Disease Greetings
Date of Experience: May 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Chris & Jude

Chris & Jude

Reviewed on March 24, 2020

Hello Vivien,

Thank you very much for your warm wishes and for sending this information. It is an interesting read and it does very much agree with the advice we are getting here in the UK. Yes, we are well but as we are in the early stages of the pandemic here in UK it remains a worrying time.

Of course, we have also been watching the situation in China and are pleased that things seem to be moving back towards normal. Our daughter Stephanie who works in Fuzhou was at home in the UK for a month following the outbreak and the closure of public schools in China after the New Year celebrations. She intended visiting for just one week but while she was home the outbreak spread around China and so she remained here. Her school have started teaching on-line and she has been able to do that.

Hearing that the situation was starting to get better in China, she was anxious to return and so she left home on the 15th of March. Unfortunately, she arrived in Haikou, en-route from Hong Kong to Fuzhou, and was caught by the 14-day quarantine for passengers arriving in China that started last Monday. She is now one week into her enforced stay before she will be allowed to fly to Fuzhou. However, although obviously a bit lonely, she is well and quite comfortable in the hotel, and is able to continue her on-line teaching. She is due to continue her travel next Tuesday, 31 March, and is now looking forward to re-joining her colleagues. And it does seem that she left here just in time as we are now starting a period of lockdown.

We do still have flights booked for a future visit to China in May but we have not made any plans yet because we do not know if we will be able to travel. If we can travel then we will contact you nearer the time to help with bookings – no doubt it has been a very quiet time for you recently.

It is a very difficult time for everybody. We are doing our best to heed the advice, as no doubt you have done. Thank you again for your message and we send you our very best wishes for the future.

Sincerely,

Chris & Jude

Destination(s): Shanghai, Xian, Beijing, Chengdu, Shanghai, Coronavirus Disease Greetings
Date of Experience: August 31, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Steve and Ping

Steve and Ping

Reviewed on March 20, 2020

Yanny,

Thank you for your concern and the information on how to prevent catching COVID-19. Myself and Ping are both ok at this stage and I hope we stay this way. I hope you and your family are all ok. China has lead the way on how to deal with this pandemic. We need to learn from your experience. Australia has been a bit slow to take action however it is happening now. I'm sure we will get through this OK and I am looking forward to have another holiday in China when everything is back to normal.

Regards,

Steve and Ping

Destination(s): Xian, Shaanxi
Date of Experience: March 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Carlo

Carlo

Reviewed on March 18, 2020

My very Dear Wing Zeng,

I very often thought to You in the last months…but I was afraid to write to You. So now I AM VERY HAPPY TO HEAR AGAIN FROM YOU !!!

How do You do? Are You well? And Your Dears, and Your Family are all well?

What all You Chinese People did in this period  is something heroic …and now that You are almost free from the virus, and You almost won this terrible

battleou already and immediately started to help us: THANK YOU, You are GREAT ! !

Thank You as well for Your attachment, now I will forward it to all the people I know, and we all will follow Your advices.

Here in Italy we are in a very bad time, specially in the North of Italy : we Italian are a strange Nation : most of us are following strictly the advices of the Goverment,

and stay home in order to avoid the contagion, but someone goes around the streets like nothing happened….

Well, let’s look to the future, hoping to see it!

Grazie, mia Cara Amica Cinese,

I and my Family just love You and Your People.

Carlo

Destination(s): Yunnan, Xian
Date of Experience: April 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
John

John

USA

Reviewed on February 13, 2020

Hi Echo,

First my wife and i are very concerned about you & family plus our guides and their families due to the coronavirus.

We had a fantastic time in China just a few months ago.

1. Our travel arrangements were PERFECT! It was an affordable vacation yet for only a few dollars over base cost we were able to upgrade to Hainan airlines and 1st class high speed trains,

Plus our hotels (when the front desk is an actual luxury desk you sit at checking in - you relax and know your stay will be so nice!)

We were met on time by friendly staff in each city.

Our local tour guides were great! Each different but good. 

We have recommended your tour company many times as we discuss our trip and show our pictures. Everything went very smoothly. As we exchanged emails our perfect vacation developed so easily. 

Improvements? Not many. The tour locations, transportation, lunches, drivers & guides etc... were great!

2 things- our guide in Shanghai wanted to tell us so much. She was worried about the time too much. For her, the other guides, and the travellers - please send a simple intro guide lesson for us fo read and take with.  So many dynasties, rivers, canals, rocks, pagodas etc...to learn. 

Also, the shopping stops were very nice and also affordable. 

But, if wasn't until our last morning that i discovered a souvenir shop. To buy tshirts, key chains, refrigerator magnets, etc..  This is an important part of travel as the "themed" location shops dont carry items forg all the friends and family back home.

Also in Xian we had expected fo visit the ancient mosque along with the muslim street.

Thank you for a wonderful trip.

Destination(s): Beijing, Xian, Shanghai, Suzhou, Hangzhou, Shaanxi, Zhejiang
Date of Experience: September 11, 2019
Trip Type: Traveled as Friends
Tour Customized by: Echo
Franca

Franca

Italy

Reviewed on February 4, 2020

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Destination(s): Beijing, Xian, Guilin, Shanghai, Guangxi, Shaanxi, Coronavirus Disease Greetings
Date of Experience: September 15, 2018
Trip Type: Traveled as Friends
Tour Customized by: Lily
Sandra

Sandra

Canada

Reviewed on January 30, 2020

Lily,

You were definitely correct in getting us to leave China right away. We did not want to leave as we were really enjoying the trip you had arranged for us.But it was correct to leave.

I am now trying to claim part of our flight back to Canada. To make this claim could you please send me:

1) A letter stating that our trip was terminated on January 25 when we were in Tiger Leaping Gorge and the reason why ( Because of coronavirus and the towns of Lijiang and Dali our next two stops were being closed and other parts of China were going to close soon). So we were advised to end trip, get back to Shanghai and leave China immediately.

2) Letter should include both my husband's and my full name

3) Letter should include our itinerary number

4) Needs to be on official paper

5) Include your name and contact information

If you could send this as soon as possible, it would be appreciated.

Again thanks for getting us out of China and also for arranging a great trip.

Destination(s): Luoyang, Xian, Lijiang, Silk Road, Henan, Shaanxi, Yunnan
Date of Experience: January 17, 2020
Trip Type: Traveled as Families
Tour Customized by: Lily
Kris

Kris

Australia

Reviewed on January 28, 2020

Hi Wendy,

If I get a chance I will put something on Tripadvisor but I can give you the responses to your questions.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Yes very happy with the contact we received and the booking of tours.

2. How was your tour? Are you satisfied with the tour we arranged for you?

I was very happy with the tour. I think in Shanghai the hotel was in a poor location and didn’t have the services the other hotels had. If I had known I would have paid extra for a better/ better location hotel.

Destination(s): Beijing, Xian, Chengdu, Shanghai, Shaanxi, Sichuan
Date of Experience: January 2, 2020
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Catherine

Catherine

Canada

Reviewed on January 19, 2020

Hi Vivien,

Arrived in Yangon!  We had a great trip in China.  Thanks for everything!!!

Destination(s): Xian, Shanghai, Guilin, Guangzhou, Shaanxi, Guangxi, Guangdong
Date of Experience: January 7, 2020
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Chris

Chris

UK

Reviewed on January 15, 2020

Dear Ms Zeng,

So I am now back home in England and already I am very much missing China!

Overall my tour was excellent and I would be very happy to recommend your company to my friends and family.  In fact I have already done so

Here are my comments about the tour in more detail:

Xi’an 

The train connection went smoothly and I was met at the station by my guide, Crystal

Hotel: The Holiday In Express was good, clean and friendly.  The location is excellent because it is right in the centre of the city.

Guide and driver: Crystal (and the driver) were excellent. Crystal was very well informed, very friendly and great company.

Tour: The places we visited were interesting and I really enjoyed seeing the terracotta warriors.

Beijing

Again the train transfer went smoothly, apart from me arriving at the wrong exit at the station (which you sorted very quickly - thank you!) Having your number for emergencies was a really useful on that occasion

Hotel: the hotel itself was good, clean and comfortable.  I just found the location a little “isolated” and would have preferred somewhere a bit more downtown, near the centre.

Guides: 2 different guides for the 2 days. I have already messaged you about Yuly who I thought was excellent. Informed, patient with the difficult tourists and good company. The guide on the 2nd day was also very good, well-informed and good company.

Tour: Beijing was incredible if very cold! I thoroughly enjoyed all the places we visited and found the guides to be well informed. The Great Wall was amazing!

Shanghai

Again the train transfer went smoothly and I was met on time at the station by the guide.

Hotel: the hotel was warm, clean and comfortable and well located near the railway station and the metro.

Guide: Frank was well-informed, well organised and fun to be with.

Tour: the tours were interesting and well organised.  I felt I saw the best parts of Shanghai

So overall I was very happy with the tour 

I should also add that your itinerary was very comprehensive and I constantly referred to it on my travels.

My only suggestion would be to include a link on how to use the Metro because the first time is confusing (or did I miss that link)

I am happy for you to include my comments in your marketing and I am also happy for potential customers to contact me if they want more feedback before they book.

I took over 900 photos but I have included my 3 favourite photos as they remind me that I have been to these 3 iconic places in China.  I am happy for you to use my photos

Thank you again for organising the tour, Ms Zeng

Best wishes,

Chris

Destination(s): Shanghai, Beijing, Xian, Shaanxi
Date of Experience: December 28, 2019
Trip Type: Traveled as Solo
Tour Customized by: Wing
Dimity Simes

Dimity Simes

Australia

Reviewed on January 12, 2020

Hi Wendy

Yes, home safely thank you. Could I tell you before I respond to your queries, it was a wonderful, brilliantly organised trip, thank you so much.

1.  You were always prompt with responses to any queries and clarifications. Your suggestions were carefully considered and you accommodated our requests effortlessly.

2.  The tour was simply great. Beijing - Kai as guide and driver Mr Ho. What a find with Kai! His English was perfect; his knowledge was exceptional. Kai constantly volunteered information and explanation without having to be asked. The restaurants he took us to for our lunches were fabulous - very fresh, freshly cooked and spice level to accommodate our palette. He was also very considerate towards my sister who is older and less mobile than us, always looking out for her, assisting with her bag etc. You have a real gem with Kai. Mr Ho and the vehicle were also fantastic. The van was very clean and comfortable. Mr Ho was also very helpful with luggage. If there needs to be a simple suggestion for the future, perhaps a low step to assist customers into the van would be helpful. Kai provided us with bottled water each day, without being asked.

With regards to the itinerary in Beijing, I should have included an extra day to see the Ming Tombs. As we had a full free day at the end of the holiday, I did organise a private tour for this reason, and it was great. The Great Wall - I chose the option of the cable car because my sister has mobility problems. 350 metres of steep cobbled ramp way, plus approximately 100 steps of varying heights (from 10 cm to 45 cm in height) were extremely challenging for my sister and she would have missed this amazing place had Kai and my partner Tony not been so kind to her and physically assisted her. Perhaps a bit of a misunderstanding on our part Wendy, as this was certainly not disability friendly! 

Xi'an - bullet train was great except both the conductors and the officials at the exit gates in Xi'an, wanted to see our tickets! I showed the itinerary to them, but Kai told me later that perhaps I should have also shown our passports? Never mind, we got there! Crystal and driver Mr Hou(?) were also great. The vehicle was clean, however smaller than in Beijing and a little more difficult for 4 people to be comfortable. Again, a low step would be advantageous for customers to access the van more easily. Crystal was very knowledgeable and both were helpful. The museum and the warriors just have to be seen to be believed. The theatre restaurant in the evening was technically the best I have seen, anywhere. A wonderful experience was Xi'an. Crystal provided water each day without being asked.

Harbin - flight was good. Guide was Karl but the driver was never introduced to us. Karl's English was not very good and his understanding of us and our questions was quite poor. A very pleasant and nice young man however. We had breakfast early in Xi'an, then nothing until we arrived in Harbin late in the afternoon. The itinerary stated we would tour the ice lanterns after dinner, but Karl did not understand we had not yet had dinner. Finally he understood us and took us to a local cafe where we had one choice only for our meal (it was very good though) and then we headed to the park. Excellent sculptures, we had seen nothing like this before. The snow sculptures the next day were simply quite stunning. Wonderful, talented people. The ice and snow festival in the evening was unbelievably spectacular. The vehicle was not really acceptable I am sorry to say. Very cramped and quite dirty as had not been cleaned after previous customers. There were used tissues and empty water bottles in the van. We had to ask Karl for water, and he went to a store to buy some. When I realised the Tiger Park was not on our itinerary I was very disappointed as I thought I had included this. Karl arranged this for us for Y600 and we appreciated this.

On our last day in Harbin we had Celine as our guide and she, like Kai, was brilliant. Excellent English, offering information constantly. The ice swimming with the locals was extremely funny as the older Russian women really made it very entertaining and fun. On our leisurely way to the airport she was told our flight was now leaving 1.5 hours earlier than scheduled and no one had been told. We received royal treatment by Celine who sped us through check-in and waved us off just in the nick of time! Thank you Celine. I think she may also have checked the van as it was cleaned that morning and we hope she realised that it was not us who left rubbish in the van. Again a low step would be helpful for customers, particularly as the floor became very icy and slippery and was problematic for us.

I arranged a private tour of the Ming Tombs on our last holiday day and I realise we could not have included this on our original itinerary due to time constraints. This was really worthwhile, so I would definitely recommend this to other customers Wendy.

3.  Suggestions? Low step for each van please, especially where it is icy. In Beijing if time is as limited as ours, perhaps suggestion of Ming Tombs in place of the Sacred Way?

Wendy, a great holiday with so much included. Both Kai and Celine are wonderful. I will put review on TripAdvisor as soon as possible.

Dimity Simes

Destination(s): Beijing, Xian, Harbin, Shaanxi, Heilongjiang
Date of Experience: January 1, 2020
Trip Type: Traveled as Families
Tour Customized by: Wendy
Ann

Ann

USA

Reviewed on January 10, 2020

Hi Wendy,

We made it home safely.  I thought both Helen and Kelly did an amazing job.  They made our visit to China wonderful.  They were always on time, professional and very knowledgeable.  I was impressed that they escorted us from the moment we arrived to the moment we left the train station or airport.  They made sure that we were secure and had everything that we needed.  The drivers were professional.  This whole trip couldn't have gone smoother.  I would and already have recommended your services to friends.  I am very happy with everything.  

As far as the travel consultant. I felt that you were very easy to communicate with and were very responsive.  

I don't have any additional suggestions.  This was a great experience.

Thank you,

Ann

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: December 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Sandeep

Sandeep

India

Reviewed on January 7, 2020

Hi Jack

Thank you for organising a wonderful trip. All the arrangements were very good and professional. The guides and drivers were very knowledgeable and helpful and we would like to thank them for making our tour enjoyable. We really enjoyed our tour and I would be happy to recommend China Discovery to my friends and colleagues. 

Thank you and we will reach out to you again in the future for our next trip to your beautiful and amazing country

Thanks and regards

Sandeep

Destination(s): Xian, Beijing, Harbin, Shaanxi, Heilongjiang
Date of Experience: December 29, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Rick Valek

Rick Valek

USA

Reviewed on January 7, 2020

Hi Mike,

I am writing to thank you and your staff for arranging a wonderful vacation for my family in China. We really enjoyed our time in China learning about your country.

Each of your tour guides and drivers were friendly, knowledgeable and very professional. They treated us like we were part of the family.

Thanks again, and Happy New Year.

Rick Valek

Destination(s): Xian, Beijing, Shanghai, Shaanxi
Date of Experience: December 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Feisy

Feisy

Indonesia

Reviewed on January 6, 2020

Dear Rita,

Welcome New Year 2020 , I hope we all become more successful and always healthy ...

I will write the comments soon

Tks Brgds/ Feisy

Destination(s): Xian, Chengdu, Dujiangyan, Shaanxi, Sichuan
Date of Experience: December 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Steven

Steven

UK

Reviewed on January 5, 2020

Hi Jack

Took us a couple of days to get back to normal here

Both tours were amazing

We all agreed that Zhangjiajie is one of the most amazing places we have ever been

Beautiful scenery, unbelievable landscapes and basically incredible sights and attractions

Disappointed we missed the Fairy Fox show, but that was just timing

Xian was equally as interesting and to spend our Christmas Day with the Terracotta Warriors was a Christmas to remember

Both guides were brilliant and very knowledgeable

Thanks again for arranging this for us and I have already been passing China Discovery details on to others and will continue to do so

Destination(s): Xian, Zhangjiajie, Shaanxi, Hunan
Date of Experience: December 24, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Jeslyn

Jeslyn

Singapore

Reviewed on January 5, 2020

Hi Mark, 

Thank you for your email follow up. 

I have provided our write up via trip advisor as per the link below. Below is our inputs to your feedback questionnaire:-

1. How’s the hotel and meals?

Hotel arrangement and meals are great. During our return trip from Xian to Beijing, the guide (another Mark) and driver have sent us to Hotel Park Royal. I believed the record was not updated to Novatel Peace. After clarification, they have sent us to Novatel Peace. 

2. How’s the tour guides’ service and drivers?

All are excellence. They are very patience and understanding to our needs. For Xian, we have the same driver and guide throughout. This made us very comfortable as we meet the same person throughout our stay with the rapport already build up. 

For Beijing, we have different drivers on some days. We understand it is not easy to have the same drivers throughout due to their daily routines. 

3. What do you think of your travel consultant’s service?

Travel consultant's service, Mark Shen is excellence. He is extremely helpful and go an extra mile as always to meet our request. We are very thankful to have him to serve us. 

4. Will you recommend our office to people around you?

Certainly a Yes. 

We greatly appreciate your service to us. You have made us enjoy our stay very much in Beijing and Xian. Wishing you a great year 2020 ahead. 

Jeslyn

Destination(s): Xian, Beijing, Shaanxi
Date of Experience: December 19, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Anastasija

Anastasija

UK

Reviewed on January 2, 2020

Hi Mark,

Happy New Year!

Thank you for being so patient with us on providing feedback.

We shared immediate feedback at the end of every stop we had, but here are se add ns below.

1. How’s the hotel and meals?

Hotels were very good.

Only complaint would be hotel in Emeishan, as a window didn’t close and curtains were a nightmare to close – we had an issue with wifi, but its also on us as we did not go down to ask reception, thankfully it was only for one night, so not a big deal.

Food everywhere was very good with loads of options between local and western selections. I fell in love with the breakfast noodle soup, so was having that everywhere we went.

2. How’s the tour guides’ service and drivers?

Cant fault the drivers and guides on this trip. We learned a lot about the culture and the places we visited. Always had timely pick ups, cars were clean and very good. Sandy picked up all of our onward train tickets in one go, so we didn’t have to waste time on following days to get to train station, that was very helpful!

One comment that I’m not sure how to address is lunches, we really enjoyed our experience in China, and are open people and want to try local food in a sharing environment, we asked in all places if the driver and the guide will eat with us.

-        With Sandy when we could (as one day we were up the mount) both guide and driver ate with us, the restaurants were local and of very good quality and plenty of food to share and try as there were 4 of us on at the table, despite the language barrier it was very nice to eat all together.

-        In Xi’an, Vivian ate with us but the driver did not. We had to request specifically (as our friends recommended) to try Biang Biang noodles – they were awesome. The driver was very lovely and even bought us apples to have on the journey.

-        In Beijing, we ate alone, as Candy said that its company policy that driver and guide eat separately to guests when we were together. Was a bit strange for us to sit at 2 different tables, it wasn’t a big deal, just a different experience to the start of the trip.

We really enjoyed our time at all the places, saw and experienced loads of new places.

3. What do you think of your travel consultant’s service?

Its been a really well organized tour, we’ve seen loads in such a short period of time.

Everything ran smoothly with no hiccups (at least we didn’t see any).

4. Will you recommend our office to people around you?

For sure, already have been, if anyone is planning a trip to china they should definitely use your company to organize everything.

Kind Regards,

Destination(s): Chengdu, Xian, Beijing, Sichuan, Shaanxi
Date of Experience: November 8, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Julia

Julia

UK

Reviewed on January 1, 2020

Hi Echo

Just wanted to say a big thank you for arranging an amazing trip it absolutely exceeded our expectations

Julia

Destination(s): Beijing, Xian, Chengdu, Sichuan, Shaanxi
Date of Experience: December 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Ken and Perola Noble

Ken and Perola Noble

UK & South Africa

Reviewed on December 31, 2019

Hi Wonder

We are now back in South Africa after one of our very best holidays,ever so again very many thanks for making it so.

Listed below are responses to your appraisal--

1)Wonder was incredibly quick at answering our e-mails and super efficient when dealing with any queries I had both before and after the tour.Nothing was ever too much for him.

2)Tour arrangements were fantastic! Drivers were always available to meet us at train stations or airports to take us to our hotels. Also guides often arrived earlier than planned in the morning for our daily tours. Guides also very helpful and informative. (Minor point but Guilin Hotel was a bit out of town and did not offer facilities of the others—Chengdu hotel was magnificent)

3)I certainly am very willing to speak to anyone who is interested in travelling with you in the future

And recommending your company.

4)General opinion—10 out of 10—it couldn’t be better

5)I think overall the tour was very well organised-maybe the guides could promote evening events more in the different cities.I did attend a Sichuan opera eve.in Chengdu which was good.

6)Have lots of photos which I can send—let me know-panda cubs attached

Please use any of my comments on your web site

7)Certainly –future/potential customers can contact me for advice

OVERALL A SUPERB HOLIDAY—MANY,MANY THANKS

Very best wishes

Ken and Perola Noble

 

Destination(s): Hong Kong, Guilin, Guangxi, Chengdu, Sichuan, Xian, Shaanxi, Beijing
Date of Experience: December 17, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Lan

Lan

USA

Reviewed on December 31, 2019

Hi Lyn

Thank you for helping us with the tour. We really enjoyed it and would recommend you highly.

 

Destination(s): Beijing, Shanghai, Xian, Shaanxi
Date of Experience: December 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Lee

Lee

Australia

Reviewed on December 28, 2019

Hello Riley

I have just submitted a review to trip advisor.

Here is a bit more information than I posted in the review.

Firstly, I want to thank you for your assistance and perseverance in organising our trip. We appreciate your listening to what we wanted and fitting in our requests as best you could. As a result the holiday was fabulous and included things we like to see and do and didn’t include the ‘normal’ mass tourist things.

Your guides are excellent. We appreciated all guides, but we would especially like to mention Zhouma (Lhasa), Jessie (Kunming) and Tutu (Zhangjiajie), they have a wealth of knowledge which they are able to impart in an enthusiastic manner, and they are also very very helpful. Zhouma and Jessie’s assistance with firstly my Ipad and then my clay colours was exceptional and truly appreciated.

We had many highlights along the way but if I have to name a few I would say Muslim Street in Xian (I had previously been to the Terracotta Warriors, so it was a repeat trip – though still amazing), the Potala Palace and walking the circle around the Jokhang Temple in Lhasa, Green Lake Park in Kunming, the Impression show in Yangshou, just about all the mountain activities in Zhangjiajie.

We will certainly be recommending you and China Discovery to anyone who is interested in travelling to China.

Regards

Lee

Destination(s): Xian, Shaanxi, Lhasa, Tibet, Kunming, Yunnan, Guilin, Guangxi, Zhangjiajie, Hunan
Date of Experience: December 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Say K. Lim

Say K. Lim

Singapore

Reviewed on December 28, 2019

Hello Wing,

Sorry the late response....see response in Italic below....

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

 The tour arrangement was perfect and I have already recommended to my friends, etc

(2)  Do you have some suggestions for us to improve our service?

 It is better and easier for us to provide survey feedback for the individual tour guide and driver online, right now it is paper based and sometimes we hold back comments knowing that the tour guide get to see the comments.

(3)  If you come to China again, would you like to use our service again?

 YES

Destination(s): Beijing, Luoyang, Henan, Dengfeng, Xian, Shaanxi, Chengdu, Sichuan, Leshan, Emeishan
Date of Experience: March 30, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Jacqueline

Jacqueline

Singapore

Reviewed on December 27, 2019

Hi Leo

Overall, the tour experience was great and the itinerary was closely complied with. 

We were greeted promptly by the local guides in both Beijing and Xian at the very moment we stepped out of the customs.  Immediately, we were brought to our hotel in comfortable vans driven by friendly and safe-minded drivers. 

Sunworld Hotel in Beijing is slightly below expectation as the room is small for 3 of us. Pillows were flat and curtains old. It is however well located within walking distance to Wang Fu Jing and surrounded by convenience stores and shops.

Places of interests in Beijing like the Gu Gong and Great Wall are still as charming as 18 years ago. Public toilets at these places still have a lot of room for improvement though. 

Kai, our local guide at Beijing is professional and knowledgeable. He speaks both Mandarin and English well. His sharing of China history was engaging as he would assess us now and then with Q&A:). He also went the extra miles to send us to the bullet train cabin/ seats and gave us very detailed instruction on when to get OFF the train to ensure we do not miss the stop.

Bullet train from Beijing to Xian is a good alternative to internal flight as the cabins are clean and quiet. Can observe the development of different cities along the way too. 

The Titan Hotel in Xian is much bigger and comfortable. It has also engaged robot to assist in housekeeping. The breakfast has a wider spread than that in Beijing too. 

The Terracotta Army in Xian is eye opening. Our guide at Xian is knowledgeable and explains clearly too. Many new stores and eateries are located outside the TA museum. Would suggest to allocate more time at this commercial site as we were rushing to go for our lunch which was located within a nice resort with 5-star toilets.

Meals at Xian are less exciting and appealing due to our non-spicy and no beef nor mutton diet. Also, most if not all of the meat dishes are served cold including braised trotters. Chinese food in Singapore is served warm/ hot unless otherwise indicated. 

On hindsight, 1-night stay in Xian is sufficient, with a full-day visit to the Terracotta Army Museum, and shopping at the commercial site outside the Museum. Foot and body massage outlets are commonly found in Xian with good services. Will recommend a relaxing massage to wrap up the day! 

Last but not least, thank you for the arrangement and here wishing you a Blessed and Prosperous New Year !

Regards

Jacqueline

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: December 14, 2019
Trip Type: Traveled as Friends
Tour Customized by: Leo
Emilie

Emilie

USA

Reviewed on December 25, 2019

Wonder

Thank you for the Christmas greetings. Thanks for your help. We had a very unforgettable experience during our stay there. Warm regards.

Emilie

Destination(s): Shanghai, Xian, Yangtze River
Date of Experience: October 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Quah

Quah

Malaysia

Reviewed on December 18, 2019

Hi Leo,

Upon arrival at Chengdu, we were greeted at Airport by the guide and driver and driver to Hotel. In it our next 2 days itinerary was explained and confirmed . After day 1, it was decided that instead of climbing Leshan Budha, we should consider taking the boat ride which is less demanding and we opted for that. Day 3 was our free day and I googled for things to do and end up going for Global Mall & one old tourist street within the city vide subway. Day 4 was our trip vide train to Xian and we we were taken by our guide to the station and after some 4 hours plus we were greeted by another guide in Xian. Our itinerary in Xian only involved one day guided tour to the terracotta warriors and Muslim quarters ( which we spend almost every day as our hotel is within walking distance) . All in all, it was a good holiday . Chengdu is modern and clean and Xian is historical , I wonder why there is very little organized tour on both cities .

About the guided tour, both our guide in Chengdu and Xian can speak good enough English but we converse mostly in Mandarin , I guess the only reason I ended up with China discovery was because I search tour sites in English as my chinese is not good enough to web-search and write in chinese  and I guess that most of the customer would be non chinese speaker.  I am an experience traveler and I always took my family to new places on my own and prior to my holiday I would plan all the logistic . In places like Japan and Korea, I usually opt for  separate day trip to  places where public transport is logistically troublesome , I either hire guide for a day or limo service for certain trip or  took the single day package , usually vide Viator.

My only reservation is the costs, all in all,  china discovery charge me RMB 12k plus for 3 days of guided tour and 4 transfers (hotel to air port of train station) , I am not sure how much saving I would get if I attended all transfer myself although I think getting the train ticket can be troublesome for outsider like myself. Anyhow, I think it is better to make contact at Air-port compare to meeting at Hotel Lobby the next day. For the record, this is my 3rd time using China Discovery. I was on my own in Beijing (private guide)  - Tianjing (taxi driver as guide)  and Xiamen holiday.

Quah

Destination(s): Sichuan, Chengdu, Leshan, Xian
Date of Experience: December 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Laiking

Laiking

Canada

Reviewed on December 16, 2019

1.) Your travel consultants were very prompt in responding to us. Both Ashley and Wonder were very clear in responding to our requests for information, and both did well in addressing our questions and concerns. We especially appreciated the changes in accommodation they made for our trip in Xian, where our accommodation had to be changed. We appreciated the efforts they made and are generally satisfied with the results. They were also very patient in explaining everything to us, and we had very little confusion regarding the details of the trip.

We want to give extra credit to Kai, our guide in Beijing, who was not only helpful but caring. We thoroughly enjoyed our excursions with him, including the Great Wall, the Forbidden City, and the Summer Palace. He is truly the best guide in our entire tour, and we hope all guides in the future can be as knowledgeable and caring as him.

Our general opinion of your tour company is generally positive, as your tour is a fresh idea compared to the usual Chinese tour operators we encountered in the past. Your focus on spending more time on the historical and cultural aspects of China and not pressuring tourists to do other activities (ex: shopping) is very refreshing, and allows us to appreciate the areas we visit more. We hope there are more tour operators in China who are willing to operate this way in the future.

Destination(s): Beijing, Xian, Shaanxi, Yangtze River, Shanghai
Date of Experience: November 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Rob

Rob

USA

Reviewed on December 14, 2019

Wing - 

Thank you very much for the emails and I apologize for the delay. First off let me say that we have traveled to over 30 countries with our children and this trip was among the best organized we have experienced.  The people were extremely welcoming throughout China and it all started with us working with you at China Discovery.  We knew that November is not the ideal month to travel due to the colder weather but that did not detract us from a wonderful vacation.  Here are some additional answers for you below:

 (1)  How do you like our tour arrangements and are you willing to recommend our service to your friends? 

Your services were exceptional! I appreciate your prompt responses to our questions and you were always willing to help. Since I have returned from China, I have already spoken with someone who is interested in touring China next year and I have strongly recommended that they ask for you: Wing Zeng at China Discovery for support. 

(2)   Do you have some suggestions for us to improve our service?

That is difficult to say. All tour guides we experienced spoke English very well and we enjoyed their company. Typically the tour guide is vital to the success of the vacation and we liked all them all which made everything great - Special thanks to our guide in Yichang who found an incredible restaurant on the way to the Yichang restaurant / The food we had was wonderful.

(3)  If you come to China again, would you like to use our service again?

Without a doubt! I will always recommend China Discovery and recommend they specifically ask for Wing Zeng. 

Please send this to the leaders of your company.  Thanks again and let me know if you have any further questions. 

Rob

Destination(s): Xian, Shaanxi, Chengdu, Sichaun, Yangtze River, Shanghai
Date of Experience: December 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Luis

Luis

Brazil

Reviewed on December 12, 2019

Hi Rita!

Today was a little colder, but everything is fine and the baby is doing well! We spent the day in Xian today also. We thought our tour yesterday was going to see the Terracota Warriors (our mistake!),so we took the day today to do that.

Thank you for everything! And also, I'd like to say that both our guides, in Chengdu and Xian, were great! They took very good care of us, were very patient and understanding, and helped a lot more than expected! As usual, the service was top notch.

I'm sending some photos attached. And be sure that we will post good reviews!

Sincerely,

Luis

Destination(s): Sichaun, Chengdu, Shaanxi, Xian
Date of Experience: November 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Alon

Alon

Israel

Reviewed on December 12, 2019

Hi Yanny,

We'd like to thank you for a very great vacation. Everything went according to plan and on time. We had a great time in China thanks to the thorough care of every detail of the trip. Guides were great and very polite and accessible to our questioning and queries.

respectfully

Alon

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: November 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Harika

Harika

India

Reviewed on December 9, 2019

Hi Rita,

Good morning. We reached our home safely. All thanks to you and your team for organising such a wonderful trip. Starting from planning, implementing, and executing it. We dint face any problem anywhere while traveling or while inter changing the between stations. I would like to thank each one of you for taking care of us. I would like to highlight few things which made me speechless. 

Security: 

In the entire trip we didn't face any problem. Either with baggages or any other property. Everything was secured. 

Comfortablity: 

Spacious cars were provided all over the trip and we were very much comfortable. 

Special Thanks: 

To you and team for organising . 

And Mis. Tina and driver at Beijing and Mr. Johnny and his Driver at Xian, were very truthful and treated us like a family. Such a wonderful experience with them made our Journey to China remarkable. 

We would like to Visit China again in near future to other places Visiting Yiwu market. 

Best Attraction out 5 which we felt the Best 

1. Zhangjiajie

2. Xian

3. Beijing 

4. Shanghai

We went to optional activities in Beijing, Xian, Zhangjiajie, and Gulin. The best activity was at Xian. We loved the performance the most. 

Once Again

Thank you soo much. 

Harika

Destination(s): Zhangjiajie, Hunan, Xian, Shaanxi, Beijing, Shanghai, Guilin, Guangxi
Date of Experience: November 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Alanna

Alanna

Canada

Reviewed on December 4, 2019

Hi Echo,

Just wanted to thank you for an amazing trip to China. We LOVED it! The itinerary we planned was perfect, the hotels were fantastic and really 5 star! The food was terrific, we ate everything. We were also so happy to find our parents villages.  

What really made our trip was the fantastic guides we had in all our locations! We learned so much from them not only about the sights we saw but also what their lives were like.  Please send my deepest gratitude and appreciation to Jack (Guangzhou), Shannon (Chengdu), Timo (Xian) and Mark (Beijing).

Our drivers were also wonderful and on time every where we went. My only concern was the driver at Chengdu.  He was very tired driving us back from Leshan and I caught him a couple of times closing his eyes.  That was a bit scary.  

I would definitely give you and China Discovery 5 stars! Our only complaint (more of a surprise) was the difficulty in getting our Shanghai Disney tickets, but in the end it all worked out. I have included some photos for you. I will be recommending you and your agency to all my friends.

Thanks again for a wonderful trip!

Regards,

Alanna Wong

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guangzhou, Guangdong
Date of Experience: November 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Russell & Anne

Russell & Anne

Australia

Reviewed on December 3, 2019

Dear Echo,

Thanks for your email. Anne's knee has now recovered and she has been able to resume her visits to the gym this week.

I have paid the outstanding bill for the Shanghai airport transfer in $USD via PayPal

Thanks once again for all your assistance in setting up our trip and then helping us with the transport variations whilst in China.

It was a pleasure doing business with you and China Discovery

Best wishes

Russell & Anne

Destination(s): Beijing, Xian, Shaanxi, Yangtze River, Shanghai, Hangzhou, Zhejiang
Date of Experience: November 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Jenny

Jenny

Italy

Reviewed on November 27, 2019

Dear Mark,

Hope this email finds you well. The trip is great and fantastic. I met a group of Singaporean also stay the same hotel with us in Xi'An. They are so impressed by what Mark Shen had plan our itinerary in Beijing and Xi'an. I share with them your company email hopefully in future they go China they can look for you guys as usual they also like me worry what if after deposit no show. I tell them they should have trust themselves what trip advisor advise.

As Mark Shen is very very patient to me and also give me a few alternative to choose . I will recommend Mark Shen to my friends and also keep his contact info for my future trips in China.

Best regards,

Jenny Tan

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: November 18, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Jamie

Jamie

Australia

Reviewed on November 26, 2019

Hi Wendy,

Thanks so much for following up, I'm absolutely going to send you some reviews of the tours we did - they were all amazing. I'll hopefully get the chance to do this shortly, we've just returned from China and are so busy with work. As soon as I get the chance to I'll email you back with some comments :-)

Thanks again!

Jamie

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi
Date of Experience: November 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Neil

Neil

USA

Reviewed on November 20, 2019

Dear Ms. Wing Zeng,

Yes, I am back home and back to work, although still trying to recover a bit from the time change. I have answered your questions below and you are welcome to use my input on your website. I have not yet downloaded my trip photos, but will be happy to share some when I do. I also plan to do a very complimentary TripAdvisor review in the near future.

Thank you again for all of your help in setting up my two tours - I enjoyed them both very much.  And my apologies for getting everyone so excited during my mountain tour, but please know that I still had a great time while everyone else was worrying!

Finally, please extend my sincere thanks once again to Crystal, and to Mary for her kind gift and for arranging a car to the airport for my Sunday departure. It was very generous of her and much appreciated. Plus my wife loves the tea pot/tea cup!

Best Regards,

Neil Berryman

Destination(s): Xian, Shaanxi
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Sak

Sak

Thailand

Reviewed on November 19, 2019

Hi Tracy,

We have a wonderful times on this Xian trip. Our guide, Kelly, is very exceptional and knowledgeable. She took good care all of us .

I will definitely recommend your company to any of our friends who interest in exploring China on a small group and we will definitely use your company for our next China trip.  

Please say thanks to Kelly from all of us. She made our trip enjoyable and memorable.  

Thanks again and hope to use your company in the near future.

Regards,

Sak

Destination(s): Shaanxi, Xian
Date of Experience: November 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Candy & Laurie

Candy & Laurie

Israel

Reviewed on November 14, 2019

Hi Wendy,

We have just returned home today from our month away and, rather belatedly, I wanted to thank you so much for the lovely scarf and gifts you sent us to Chengdu.

Our Chinese trip was absolutely perfect and we loved it.  For your information I will give comments on the guides:

Chengdu – Yijia

What a lovely girl, a pleasure to be around, incredibly innovative and helpful, beyond the calls of her job. She helped us get SIM cards for our phones, told us about the Opera near our hotel, even joined us for the panda workday.  Am not sure about how much knowledge she has but it was certainly enough for us.

Chengdu – Shani

First whole day in Chengdu.  She was very nice and knew her history.  Very informative about the Temples.

Xian – Vivien

We didn’t get off to a good start with her unfortunately as, although the driver was waiting for us at the station, she had been delayed with other clients and was 45 minutes late.  After our initial anger and seeing how upset she was we all settled down and I have to say she was incredibly knowledgeable and most informative. The next day, when we went to the Terracotta Warriors I don’t think we could have been with a better guide.  She was excellent.

Guilin & Yangshou – Lona

What a pleasure this guide was and so informative.  She certainly knows her history of the sites she took us to.  Very dedicated and we thoroughly enjoyed being with her.  I think she was the absolute best.

Shanghai – Tracy (I think)

A different caliber entirely.  Arrived late but with lots of excuses and no apology!  She was fine when we got going but her English wasn’t up to that of the others, nor was her knowledge I think.

Beijing - Kai

Probably the most well informed of all the guides we had, and a charming person.  He was most caring and happy to share his knowledge of all the sites as well as impart information about life in general in China.

Pick-ups were all excellent, with good and careful drivers. All in all we had a wonderful time in China and thank you so much for arranging it all so well for us.

We will certainly recommend you to our friends and if you need us to give recommendations to future clients, we shall be happy to do.

All the Best,

Candy & Laurie

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichaun, Guilin, Yangshuo, Guangxi, Shanghai
Date of Experience: October 22, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Vasant and Mangala Betkerur

Vasant and Mangala Betkerur

USA

Reviewed on November 8, 2019

Hello Leo,

Thanks for your email. Yes I am back to USA after a long trip to China. I have now fully recovered.

Our trip to China is one of the memorable trips we have taken. Thanks to you and China Discovery, we enjoyed our tour without a glitch. It was very well organised and executed.

Our flights and trains were all on time and very comfortable. The vehicle, tour guides and the drivers were very respectful and flexible to accommodate all our needs. We were impressed by all the tourist sites, especially the grottoes and other sites in the silk route. All the sites are well maintained and the facilities were  excellent. We saw several cultural shows and they were all very enjoyable. We have no hesitation in recommending your services and China Discovery travel agency to all our friends and relatives.

Good luck and thank you,

Best regards,

Destination(s): Silk Road, Beijing, Xian
Date of Experience: November 24, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Luciana Leung

Luciana Leung

Canada

Reviewed on November 7, 2019

Dear Riley

Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.

The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful.  The excursions were well organized and the local guides spoke good English.

We are looking forward to our next trip and your further assistance.

Best regards

Destination(s): Beijing, Yangtze River, Xian, Shaanxi
Date of Experience: October 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Joseph

Joseph

USA

Reviewed on November 7, 2019

Dear Lyn Wang,

Just wanted to let you know how much we enjoyed the Tour you scheduled for us. It was really great having the tour guides and drivers at each location to make sure we were on schedule and were able to get to the next location on time. We could not have done nearly as much of the tour on our own.

Each of the four (4) tour guides was very helpful and fully knew their area. Sherry in Chongqing and Bailey in Shanghai were outstanding.

I took many pictures so it will be a few days before I can edit and load them on my computer. When I do, I will send you some of the highlights.

It was a great trip and we certainly will recommend your Company and specifically Lyn Wang to anyone we know that plans on going to China.

Thanks again for a Job Well Done.

Bet wishes, 

Joseph

Destination(s): Beijing, Xian, Chongqing, Shanghai, Yangtze River
Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Cheryl

Cheryl

Canada

Reviewed on October 27, 2019

Hi Ashley! 

We have now completed our China tour with you and are sailing away on the ship. So I wanted to take a quick moment to thank you for an AMAZING trip!!!  You were such a pleasure to deal with and super responsive to all my questions and requests.  And then your tour partners stepped up to deliver on all the promises you made. We were taken care of every step of the way!!! We couldn’t have imagined getting better service!

There were so many little extra touches that your team gave us that took your service from beyond great to outstanding but here are a few examples:

- When we were dropped at our hotel in Beijing Fong Fong came up to our room with us to make sure that everything was in order and we didn’t need anything.

- Fong Fong and Mr Lee went out of their way and found us a Subway restaurant so we could grab a submarine sandwich to eat on the train.

- Fong Fong stayed with us at the train station until we got on our train and had our luggage stowed. She even took me to a different part of the train station in search of a western toilet for me.

- I wasn’t feeling great in Xi’an and Vivian made sure I drank lots of water, found comfortable places for me to sit and rest when needed and automatically found elevators and shorter routes to help me see everything with as little effort as possible.

- Vivian also stayed with us until we were on the train, which was a very different experience than some other fellow travelers who used a different tour company and were just dropped at the front doors of the train station

- Gila and Zhang adjusted their plans to take us to the Opera in the evening.  This was a BIG ask given that we only decided to do this the day of (because I hadn’t been feeling well and wasn’t sure if I’d be up to it) and then they had to then be back in the morning at 5:30 to take us to the airport.

- When we were dropped back at the hotel after the Opera Gila came in with us and made arrangements with the hotel to have a “to go” breakfast ready for us in the morning.

- Gila stayed with us at the airport and helped us navigate through the check in process and the payment for our extra piece of luggage.  This was invaluable for us as I’m not sure, with the language barrier, if we would have been able to sort all this out.

I will definitely complete your evaluation and send it to you when I get home. I will also go online and post my extremely positive review of your company. However, I did want to let you know how pleased we are and how grateful we are to you and the team for an amazing adventure! 

P.S. Thank you SO MUCH for the beautiful gifts. We LOVE them!!

Destination(s): Beijing, Xian, Shaanxi,
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Margarita

Margarita

USA

Reviewed on October 27, 2019

Hi, Jack, that what I want to put on Trip Advisor, please read and let me know if it is something you expected.  Also if you can advise me what was that place in Xi’an I am writing about I will put it there.

10 days semi-private tour

10 days tour with the group of 6 friends was totally amazing, it was perfect combination of physical activity, information to process and just moments to enjoy.  Out of all included and optional activities I want to highlight just two special moments in Xi’an and show on the Li River in Yangshuo.

Whith basically all-time rain our visit to Xi’an was bright, interesting and full of surprises thanks to our wonderful guide Timo.  It started late in the evening when we arrived in the city and was taken to…I don’t remember name of that place, but it was a long street filled with lights, decoration, different activities, lots of people, some in traditional cloths and etc.  And the next day, after seeing the Terracotta warriors, City wall and other place of interests there was another surprise for us. One person in our group had a birthday and what he got as a gift from our tour company was creative, unique and above our best dreams (don’t want to go into details in case somebody else wants to celebrate birthday in Xi’an).  The only thing I regret about is we did not tip our wonderful guide enough. Tip recommendation was at the very end of our confirmation letter and none of us bothered to read it to the end until the mid of the tour.  We used our best judgment, and as it turned out it was not that good, he deserved much better. 

And show in Yanhshuo – I have no words to describe it, have never seen anything like that before, definitely worth seeing it even under the rain (theater does not have a roof).

So many great picture, so much great moments to remember!

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangi, Shanghai
Date of Experience: October 16, 2019
Trip Type: Traveled as Friends
Tour Customized by: Jack
John Mc Keown

John Mc Keown

Ireland

Reviewed on October 22, 2019

Dear Wing Zeng,

We have just returned to Ireland after an INCREDIBLE trip to Beijing, Xian and Shanghai. The tour guides and drivers were SUPERB and gave us a fantastic experience for the duration of our time in China. We will always treasure the great memories from this UNFORGETTABLE trip. China is such a beautiful and vibrant country. It was our pleasure to experience such a fantastic time in your wonderful country.

Thank you so very very much for all your great help and organisation in arranging an unforgettable trip for us.

It is GREATLY appreciated.

Regards,

Destination(s): Beijing, Xian, Shanghai, Shaanxi
Date of Experience: October 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Jean

Jean

Reviewed on October 22, 2019

Hi Wonder,

We’ve just arrived at our Beijing hotel and there was a packet waiting for us containing our train tickets.

We are very pleased with the service we have received from you and will certainly use China Discovery for any future trips to China. Your company was recommended to us by a work colleague last year and Vivienne I think organised a really good day for us in Xian. So of course when we needed some Chinese rail tickets this year your company was the first one we tried.

Many thanks for all your help.

Destination(s): Beijing, Xian, Shaanxi
Date of Experience: October 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Sofia

Sofia

Mexico

Reviewed on October 18, 2019

Hi Wonder!! How are you!!

Sorry for the late response, it has been a bit more time demanding coming back home than I expected!!

We will gladly write a review in trip advisor. Actually Rubi and I worked on a review for you that you can find below, it is written both in English and Spanish if that helps you with the Spanish speaking countries. Also for your information we are sending you our comments of hotels and guides, but that is for you only.

Wonder Wang was fantastic since day 1, he always replied very quickly to our multiple emails and questions. He worked in record time to provide us with a perfect itinerary that adjusted not only to our wishes, but as well to our budget.

As many customers have pointed out, thinking of paying for your trip to a chinese company many miles away could be nervewracking. Nevertheless, you have nothing to worry about, we did the payments through paypal and Wonder and China Discovery fulfilled all our expectations, always going the extra mile.

As an example, once our itinerary and plane tickets were booked, the Chinese government informed that the Forbbiden City was going to be closed in order for the 70th Anniversary preparations. That was very sad, but Wonder informed us right away appending the official communication and with lots of new proposals for us to choose from. Kudos Wonder!!!

Both the guides and drivers were fantastic, they took us to really nice places for lunch with plenty of food and gave great recommendations for our dinners. The vehicles were impeccable, and they always greeted us with water bottles. Thank you Jack in Beijing, Lucas in Xian, Lee in Guilin and Nini in Shanghai.

We have nothing but gratitude to Wonder and China Discovery they managed to make our trip a hassle free no worries holiday, in a challenging country. Definately we will be booking our future China trips with them.

Wonder Wang fue fantástico desde el día 1, siempre contestó rápidamente todos nuestros correos y nuestras dudas. Trabajó en tiempo record con nosotras para poder lograr un itinerario que fuera perfecto, que no sólo se ajustara a nuestros gustos y deseos si no también a nuestro presupuesto. 

Como todos lo han dicho, el pensar en pagar vía paypal a una empresa china a tantos kilómetros da nervios. Sin embargo, no tienen nada de que preocuparse, Wonder y China Discovery cumplieron todas nuestras expectativas!!! y siempre fueron más allá atentos a nosotras y a lo que pudiera pasar. 

A modo de ejemplo, cuando ya habíamos organizado todo nuestro viaje, el gobierno de China informó que la Ciudad Prohibida estaría cerrada por preparativos para el 70 Aniversario. Wonder inmediatamente nos comunicó esta triste noticia, adjuntando el comunicado oficial y con miles de propuestas de visitas. Muy bien resuelto!

Los choferes y guías fueron espectaculares, los lugares a donde nos llevaron a comer deliciosos y sus recomendaciones de lugares de cenas muy buenos. Los vehículos siempre estuvieron bien cuidados y limpios. Todos los días nos recibieron con botellas de agua. Excelente atención!! Gracias Jack en Beijing, Lucas en Xian, Lee en Guilin and Nini in Shanghai.

No nos queda más que agradecer a Wonder y a China Discovery por permitirnos disfrutar inmensamente de nuestras vacaciones, resolviendo todo lo necesario. Definitivamente para nuestros siguientes viajes a China buscaremos a Wonder Wang de China Discovery sin dudarlo.

Now Wonder about your questionnaire, yes you can give our contact details to customers. And finally here are our personal comments on hotels and guides for you:

Beijing:

Jack was a fantastic guide, he knew a lot, he always had great information to talked about. He took us to great places to eat and gave the most wonderful recomendations for dinner. We had a great time with him! 

Sunworld hotel: excellent location, rooms are ok, it is true it is a bit old hotel, but staff was great, the room was clean and of good size for 2 people for a couple of days is good. For this hotel our only concern was the restaurant, it is not big enough for the amount of guests, so unless you wake up really early, it will we difficult to find a place to seat at rush hour. Food choice was good and ok for a couple of days.

Xian:

Lucas was really funny, he had cool fun facts and made the visits were interesting. He also took us to really delicious restaurants and was very attentive to us and our needs. He knew the museum was going to be crowded so beforehand he showed us lots of great pictures and information of the most representative pieces on his ipad so we could appreciate them calmly. We loved that!

Xian Park Hotel, was one of our favorite hotels, room was large and clean, staff was really attentive and the breakfast was great with lots of options to choose from.

Shanghai:

Nini was really sweet and kind, she explain lots of interesting things about the chinese culture and about her and her family. She was our first guide so we didnt know what to expect. We found it odd that on the museum she took us to the top floor, explained to us one jade piece and then left us on our own to explore the museum. We didnt know if this was what we could expect from the guide, but Lucas did it different because he stayd with us through the whole visit to the museum and explain the most important pieces which was nicer than us going alone. The restaurant she took us was nice, clean and with lots of food although it wasnt the best of our trips the other restaurants were tastier.

Sunrise on the bund: our first leg of the trip we thought the hotel was great, the room size and bathroom were great, the breakfast was amazing and the staff very attentive. We thought it was a bit far away, although metro station was close. What shock us the firs time was that one of the beds had holes and hairs between the mattress and the sheet. But our last day the room was better situated and had no problem with the linen. 

Guilin:

Lee was such a nice guy, he was very attentive, he taught lots of cool things and took great pictures of us!! he took us to really nice restaurants and was very helpful with everything we needed.

Guilin park hotel: from our perspective it is not possible to compare the Guilin Park and the Sunworld as the same category 4 stars. We think the Guilin park must be a 3 stars or less. Or maybe it was just bad luck for us the room we were in. The staff was attentive and the location was good. For us the problem was the room, the carpet was dirty, the wallpaper was coming off on several places, the bathroom had damp and mold on ceiling and on the shower, the tv only had 1 channel in english. All the corridors and the room next to us smell awful of cigarette. And the breakfast had very little options and was not nice in taste, we actually bought some food and decided to have that as breakfast for the second day instead of what was offered in the hotel. 

We decided not to bother you with this during our trip, because at the end we knew that we had a tight budget and the first thing we decided to do was to pay less for hotels, and because we could survive it for 2 days. But if we were going back to Guilin we now know that we will be willing to pay more for a better hotel.

If we were to go back to all the same places we will certainly stay at the same hotels except for the one in Guilin, as we say for us it is very far from a 4 stars.

Finally Yangshuo Mountain retreat: was everyhing we wanted and more, rooms were great, food was excelent as well as service!!!

Well Wonder I hope all of this information is good and useful for you.

Once again thank you for everything and we will keep in touch!!

Did you like the mezcal??

Regards

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Shanghai
Date of Experience: September 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Fendy Setiadi

Fendy Setiadi

Indonesia

Reviewed on October 15, 2019

Hello Yanny,

Thanks for the tour planning and sorry for my delayed response.

The tour arrangement was very professional,

I will recommend the tour service to my friend if they come to China.

Our general opinion is that the travel tour is very organized and has much experience on organizing tour.

Attached are some of the picture we took during our travel

Best regard,

China Travel Photos

Taking a Selfie with the Terracotta Warriors

Destination(s): Xian, Shaanxi
Date of Experience: October 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Gerhard

Gerhard

Reviewed on October 14, 2019

Hi Wendy,

I now had some time to put some pictures and a map of our journey together onto a travel blog page. You can see them (optimal on computer display, not so good yet on mobile) at:

http://www.gerhardbechtold.com/Home2/travel.html?trip=China2019

And in general about my journeys at:

http://www.gerhardbechtold.com/Home2/traveloverview.html

Thanks again for the wonderful trip organized by you.

Kind regards

China Travel Photos

Traveling Beijing, Longji, Yangshuo, Guilin, Shanghai and Having a Cruise

Destination(s): Beijing, Xian, Shaanxi, Guilin, Longsheng, Yangshuio, Guangxi
Date of Experience: September 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Magnus Trygve Roeger

Magnus Trygve Roeger

Norway

Reviewed on October 13, 2019

Dear Wing Zeng, 

Enclosed are some pictures from our great China journey. You are free to publish any of them on your web site.

Did you receive them?

A Tripadvisor recommendation will follow soon.

Best regards,

China Travel Photos

Beijing & Xian

Destination(s): Beijing, Xian
Date of Experience: September 27, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wing
Christina

Christina

India

Reviewed on October 13, 2019

CHINA DISCOVERY (CHENGDU CHINA): chinadiscovery.com Highly recommended.

The itinerary ; 16 days private tour in Shanghai Hangzhou Guilin Zhangjiajie Xian Beijing and group tour Yangtze Cruise (13th Sept to 28th September 2019)

If there is one word that best describes the flow of our 16 day long tour to China , the word is SEAMLESS. Our tour operator China discovery (based out of Chengdu China) were simply awesome. Right from the time we landed to the our last day they ensured we were cared for and made all efforts to make the trip memorable. It all started with an email to Leo Li (Representative at China Discovery). I’m sure he practices meditation coz he never lost his cool answering the several questions we had and innumerable changes we made before landing. He replied to my queries even whilst on his personal leave….that’s dedication. He guided me on the dates. We would have landed during golden week and that would have been a challenge with the local holiday crowds. Leo was also empathetic when we lost our perfumes, hairspray and swiss knife to security at the railway station in Xian (bear in mind you cannot have these if you are taking the bullet trains). He arranged to pick the confiscated items from the railway authorities and ship it back to us in Dubai. The level of service is par excellence. Having travelled extensively I can vouch for China discovery for the extra-efforts they put in to make it a great experience.

All tour guides spoke good English (Trust me you need one). I would like to mention KAI (Our guide in Beijing). He is an excellent story teller. Got us hooked to the history of China (Wish I had someone like him teach us in School). Then there were the other guides who gave us enough time as required, never overdoing the information bit. Answering the never ending questions we threw at them.

Our only setback during the trip was missing The forbidden city tour. The site was closed earlier than expected; as preparations were on for the 70th National Day. However we were re-imbursed by the tour operator.

China has something for everyone. We chose the more scene route. Avatar mountains of Zhangjiajie are surreal, the rice terraces of Guilin, the Li river cruise , the lake city of Hangzhou and the Yangtze cruise were all a delight to experience. We insisted on a no-shopping tour.

Food can be a bit of a challenge to a few . Chinese food although popular may be quite different than how its made in a foreign land. If you are a vegetarian , pls specify this to your tour operator to help them guide you.

Hotel rooms were comfortable and locations were perfect. We could wander around the happening streets in every city and enjoy a dinner and a drink whilst taking in the local experiences.

People of China love to take pics with foreigners and its fun to share a smile , a laughter or even a hug with well-meaning individuals. Chinese parents encourage their kids to speak in English. So do indulge in a bit of a chat with the little one’s .

Tips :

When visiting China , ensure you give it at least 2 weeks. It’s a huge country, with every city/town/village offering different experiences.

Keep an eye out for what you cannot carry on train journeys or risk prohibited items getting forfeited.

VPN : Buy it to stay connected.

Have an offline app to translate your language into Mandarin (This is a BIG help)

Do not take offence if the Chinese don’t smile back at you. They are not being rude. It’s just my understanding that they do not know what to make of your smile. They do not understand your intent or it could be that they simply don’t smile often. They are lovely people if you get to know them .

Do not pack in too much for the day. Every location has lots to see, so a lot of walking. Shortlist your choices and finish the day at around 5 or 6 p.m . This way you are ready for the next day.

China will surprise you in ways you weren’t expecting.  This middle kingdom is indeed a sleeping giant as Napoleon Bonaparte rightly put. The country has had a remarkable growth economically. They have adapted to change .The transportation systems are super-efficient , the development in tourism is surprising and all these changes while keeping its traditions and culture alive.

China fascinates.

Destination(s): Shanghai, Hangzhou, Guilin, Zhangjiajie, Xian, Beijing, Yangtze River
Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Jean Pierre

Jean Pierre

France

Reviewed on October 10, 2019

Dear Jack,

Globally, the participants were very satisfied of the trip

Everything was on time and organization without any problem

The guides were very good more specially  in Lhasa and Beijing they know very well ‌the story and are very good in description of the visited sites and very thoughtful for all the domestic aspects of the trip

Planes and train were on time ...............no waisted time!

The hotels were very good in Xi'an good in Beijing and Lhasa : good situation and good service the one in Xining was a little bit under expectation : far from the center and service only average

The visits were well orgarnized and very interesrting

Of course, the timing was tight as we stayed only 12 days but I think that it gave a good image of the various acpects of your country
Thank you for all the work that you did for our pleasure

I shall recommand your agency if some other people want  make a tour in China

I shall send some pictures in another mail

Bests regards

Destination(s): Beijing, Xian, Lhasa
Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Clare and Alex

Clare and Alex

UK

Reviewed on October 10, 2019

Hi Wendy,

I hope you had a good National Week.

When we said goodbye to our guide Gila we thought we had lost our feedback form. However when we unpacked in Shanghai we found it. So I have attached photos of our feedback. I will try and also post it.

We had a brilliant time in Chengdu. Gila was a wonderful tour guide so please thank her for her hard work. After Chengdu we went to Xi’an and Shanghai and are now in Beijing. We are really enjoying time in China - it’s an amazing country.

Many thanks,

Destination(s): Chengdu, Xian, Shanghai, Beijing
Date of Experience: October 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Jody

Jody

Australia

Reviewed on October 5, 2019

Dear Johnson,

We are safely home, settled into our normal life and it is with great pleasure that we respond to your request for feedback.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

I can not recommend Johnson Wang highly enough. He was incredibly prompt and patient with my numerous emails, and super helpful in allaying concerns or accommodating specific requests. 

2.    How do you comment your tour arrangements?

From my initial enquiry, until completion of our tour 12 months later, Johnson ensured that every detail of our tour was thoroughly met. The tour arrangements exceeded our expectations!

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

There are multiple tour companies and travel agents offering very cheap packages for China tours, but we are so pleased we chose to contact China Discovery and negotiate a package that met the travel needs of each of us, and that made our experience in China feel exceedingly VIP compared to the travel stories we have heard from our friends who chose the cheaper deals. We would only recommend your services, as every detail from the communication, guides, drivers, itinerary and special touches are what made our tour so incredible!

4.  Your general opinion on us?

Admittedly we had some reservations about creating, booking and paying for the tour entirely online, as there are too many stories about dodgy agents and fraudulent companies, but China Discovery (& particularly Johnson Wang) were exceptional to deal with, reassuring and very trustworthy. I give them a 100% recommendation!

5.    Do you have any suggestions on improving our services?

The recommendations for optional activities was appreciated, but as the expectation between Western and Chinese culture is so different, I think a suggestion of dress code for each activity would be a good idea. 

For example, in Western or European culture the dress code for an Opera is formal, but in China it is casual, so we felt a bit silly when we dressed up very formally but then had to walk 30minutes to the venue and everyone else was wearing casual clothes.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Of course.

China Travel Photos

Our China Trip in Beijing, Xian, Shanghai

Destination(s): Beijing, Xian, Shanghai
Date of Experience: September 8, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Chuck

Chuck

USA

Reviewed on October 2, 2019

Hello Catherine,

First let me apologize for the length of time getting back to you.  As soon as we returned home on September 17, following our twenty-two day cruise from Shanghai to Sydney, my wife had to go to the doctor with a strained hip muscle.  I stopped all my activities for almost a week to help her as she could barely walk.  Then on the 26th we had to fly Phoenix, Arizona to attend a "Celebration of Life" memorial service for Myrna's brother-in-law who died while we were gone. We didn't return until the 29th.

Finally I am able to respond to your request for information about our China Discovery Tour.  Here are our comments:

1. You, Catherine Liu, our Travel Consultant, were excellent in answering our E-mails and definitely patient enough to answer our questions. We were very pleased with all you did to make our time in China a wonderful experience.

2.  Our tour arrangements were very good although we were under the impression that the same people would be on our tours each day.  Picking up different people at different stops each day took more time from touring than we expected.  

3.  We definitely are willing to recommend your service to people who are interested in visiting China.  We have already been doing so.

4.  Our opinion of your service is very good. The explanation of our China Discover Tour we received before booking was very thorough.  Our hotels were excellent. Our tours were very informative.  The guides were very good.  The people that met us and/or helped us at the airports and train stations were very helpful. Without their help we would have had a great deal of trouble.

Our only problem was when we arrived in Beijing from Los Angeles.  We were not met upon arrival and had to call to find out what to do.  Evidently the person who was to greet us, and take us to the hotel, went to the wrong exit gate.  He did find us after receiving a call from your office.

Our tours were generally very good although we did not get to stop at Tian'anmen Square and our long walk through the Forbidden City was in the rain.  We were able to avoid a 1-2 hour wait in line at the museum in Shanghai because of our age.  The others in the group were quite unhappy to have to wait in line so long. 

We were disappointed in the 2nd class seating on the Bullet Train ride from Beijing to XiAn.  It was extremely crowded.  We had to store our large bags in the next compartment and put our smaller bags between our legs for the entire trip.  Out suggestion would be to book 1st Class or higher tickets rather than 2nd Class train tickets.

Highlights of our China Discovery Tour were our visits to The Great Wall, the Terra Cotta Warriors, XiAn and the Pudong and Bund areas of Shanghai. 

5.  A suggestion would be to include a dinner at a Hot Pot restaurant.  We did this on our own in XiAn with the help of our guide.  It was a great experience. Also, unless you can get immediate entrance into the museum in Shanghai, you should eliminate this stop.

6. You can use our comments.   As to photos, we have not separated them as yet but will email some at a later date.  I have yet to start on my article but will notify you when it is published on-line....probably not for a few months.

7. You can have potential customers contact me at 501-922-1101 or by email at Chuck@TheTravelingGuy.com.

Catherine, again I apologize for the delay in getting this information to you.

Regards,

Destination(s): Beijing, Xian, Shanghai
Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Lorna

Lorna

USA

Reviewed on October 2, 2019

Hi Mark,

Please see our feedback below:

1- Yes, he was fast to answer my emails. Mark answered all my questions until it was clear for me.

I felt very comfortable with all his answers He would let me know in advance if there was a festive day or he was going to be out of town.  Excellent service!

2: all our tour guides were amazing! Made every moment extra special!!  I liked all a lot specially our guide from Chengdu and Beijing

All were terrific and they know where to take us, the explanation of everything

I felt very comfortable with all of them. Kevin was great watching that I wouldn’t fall or get to tired

Increíble guides and choferes too!!

3.  I am going to recommend your company with friends and family

Excellent service!!! We felt save every moment in China

4. Of course I will send pictures

I will write in Trip advisor and recommend specially you mark

You were so kind with us all the time

Thank you so mucho for all your work and keeping us safe and happy

Increíble increíble trip!!!

China Travel Photos

Enjoy Our Time in Beijing and Xian

Destination(s): Beijing, Xian, Chengdu, Sichuan, Shaanxi
Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Mark
Michelle and Andre Vaillancourt

Michelle and Andre Vaillancourt

Canada

Reviewed on October 1, 2019

Hello Mr Li

we really enjoyed our tour in China. Hotels in Beijing New World Bejiing Hotel, Sofitel in Xi'an, Sofitel in Chengdu and Grand Meridien in Shanghai were super (meet our expectations).

As for the train it has change a lot in 20 years and you were right it was alright and efficient

Our guides were Sally in Bejiing, Iris in Pingyao,Crystal in Xi'an, Kevin in Chengdu and Caroline in Shanghai. The four first one asked us to complete a form for evaluation of their services we gave them back the form with our comments, we really like them and what we saw

We liked the visit of the hutongs in Beijing, the forbidden city, the summer palace, the temple of Heaven, the great wall and the Ming tombs. Crystal in Xi'an took us on a place between the bell tower and the drum tower it was really a good spot for pictures; when we went to The Terra cotta museum it was raining heavily but she help us find good shoes cover

Chengdu also meet our expectations, the Panda research base, the Jilin street,etc

As we told Iris in Pingyao the bathroom in the hotel was dirty and the food were not good but Iris and the driver were very nice. We liked Pingyao

As for Shanghai heavy rain and smog made it impossible to visit as planned, we were told that Yu garden was under renovation.

We would be pleased to recommend China Discovery

Best regards

Destination(s): Beijing, Xian, Pingyao, Chengdu, Shanghai
Date of Experience: September 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Felicity

Felicity

UK

Reviewed on October 1, 2019

Dear Ashley

We arrived home in one piece - thank you!

Yes, we had a wonderful time in China - thank you for the effort that you put into making our tour excellent.  I have sent you a few photographs by a separate email and I give you permission to put these and my evaluation on your website, provided my email address is not included.

1.  Our travel consultant was very quick in replying to everyone of our emails. An email sent one day would be replied to the next.  Given the 7 hour time difference - we were delighted with this aspect of the service. Every question I asked was immediately answered to our satisfaction and we were left in absolutely no doubt that all our requirements would be met. 

2.  All our tour guides were excellent.  They were informative and knowledgeable and easy to get on with.  We would particularly like to mention that Candy (Beijing), Timo (Xi’an) and Smiley (Guilin) were exceptional.  However, all our guides looked after us very well.  After I fell over badly (in Xi’an) Timo and Smiley went out of their way to ensure that I was able to get about easily, offering support where necessary.

3.  I would absolutely recommend your company to anyone.  The service we received from the date of our first enquiry was exceptional.  I cannot recommend China Discovery highly enough.

Thank you Ashley, for arranging everything so thoroughly - David and I really appreciated your efforts.  As stated in my email attaching the photographs - I give you permission to include my evaluation - but would appreciate it if you ensure that my email address is not published.  Should anyone wish to contact us to ask any further questions, please could you ask them to direct any enquiry through you and you could then forward their query to me.  

Best wishes

Destination(s): Beijing, Xian, Guilin, Shanghai
Date of Experience: September 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Lou

Lou

USA

Reviewed on September 30, 2019

Echo,

I finally have the time to say how thankful Valerie and I are to you for putting together a wonderful excursion.

Everything went very smoothly and we would certainly recommend you and China Discovery to our friends.

Ruby and Waldner were very knowledgeable about Chengdu and Xi’an and the places we visited. Both spoke very good English which made Valerie and I very comfortable. They were particularly very helpful at the airports and train stations.

The drivers also were very helpful and skilled.

You did a great job in selecting the Hotels and setting up the logistics of meeting with the guides.

I would like to let your supervisor know what a wonderful job you and the guides did.  If you send me a name an email address I will let them know 

Sincerely

Destination(s): Chengdu, Xian, Sichuan, Shaanxi
Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Rosetta

Rosetta

Australia

Reviewed on September 28, 2019

Hi Yanny,

Thankyou. Fantastic Xi’an was magical, you have some really great staff there, Bruce Johnny and Mary really know their stuff and know how to keep people engaged... well done

Guilin is the icing on the cake, the cruse was sensational and the hotel right near the lake is a great location, beautiful view from window 

Thanks again for keeping in touch.

Rosetta

Destination(s): Xian, Shaanxi, Guilin, Guangxi
Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Caryn

Caryn

Australia

Reviewed on September 26, 2019

Hi Vivien

Here we are!

I definitely want to tell you about our holiday but we are a bit busy in Hong Kong at the moment. Will contact you again soon. Thanks so much for organising it.

China Travel Photos

Our China Trip in Chengdu, Suzhou, Guilin, Shanghai

Destination(s): Beijing, Xian, Chengdu, Guilin, Shanghai
Date of Experience: August 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Julie

Julie

USA

Reviewed on September 23, 2019

Hi Echo,

Greetings from Michigan!

I will do my best to send photos from each city we’ve visited. Here is Xian.

I will send the survey after I’ve sent all photos.

Thanks much for the excellent service.

Best regards

China Travel Photos

Travel Xian with Family

Destination(s): Xian
Date of Experience: August 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Rajani

Rajani

USA

Reviewed on September 22, 2019

Dear Lyn

We would like to thank you for arranging such a wonderful tour of China.

We commend you for having taken great pains to arrange such a magnificent tour, by providing all the comforts and needs in a foreign country.

The tour was memorable in quite a few aspects. Sight seeing and the services of the guides were superb.

The accommodation was first class except for the Sheraton in Guilin.

The food was exceptional. We were very much worried about the availability of vegetarian food, but whole group was totally gratified with selection of restaurants by the guides.

Regarding the tour guides we would like to single out three exceptional ones. Yo yo in Beijing, Wady in Xian and Maria in Shanghai. All three were very informative, friendly, fluent in english and took care of all our needs in superb manner. We wish we had an opportunity to meet with you in Chengdu and express our gratitude to you in person for arranging this wonderful tour. We will definitely recommend you and your company to all our friends.

Thanking you

Sincerely 

China Travel Photos

Beijing, Shanghai, Xian, Guilin...

Destination(s): Beijing, Xian, Guilin, Yangtze River, Zhangjiajie, Shanghai
Date of Experience: August 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Jack & Yolante

Jack & Yolante

USA

Reviewed on September 16, 2019

Hi Wonder,

我们昨晚平安回家了!这一路多亏了Bruce 和陈师傅,在中秋节假期和滂沱大雨的周末,开了一辆9人座的大车,带着我们游遍西安甚至一路到壶口!谢谢你的安排!

Destination(s): Xian
Date of Experience: August 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Florence

Florence

Singapore

Reviewed on September 11, 2019

Hi Lily

For your info, our driver for the train station in Xi’an has been sorted out. We are now on the way to the train station. 

Thanks again for the lovely and professional tour guides and drivers we met on this tour. And a big, special thanks to you for helping to coordinate everything in Beijing and Xi’an for us. 

Regards,

Destination(s): Beijing, Xian
Date of Experience: August 22, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Lindy and John

Lindy and John

Australia

Reviewed on September 10, 2019

Dear Ashley,

Thank you for your very kind and thoughtful text message of 9 Sept.

which we received on arriving home.

I am a little unsure just how to start to thank you enough for the manner and way that you have worked and the kindness you have shown to us to make our brief visit to your magnificent Country so enjoyable and one we shall always remember.

However I will begin by saying I was greatly impressed with the manner and honesty in which you displayed in the detailed planning stage of our trip. 

I want to thank you again for the gifts which you gave as at our only too short but enjoyable meeting in Chengdu. I don't know how you learned (or guessed) what Lindy favorites were: but you got them all. They were unexpected and a lovey surprise.

Every thing organized for the trip went off well. We did not encounter any problems and so were able enjoy are brief trip to the 4 cities. Although having done a lot of research on the internet prior to departing, the tours and sites visited at each city exceeded my expectations.

The guides and drivers were also great and the system of drop of and pick works well up saved us countless hours.

Each of our guides were very helpful, polite and most knowledgeable, and showed quite different strengths, character and personalities.

Kai in Beijing: a born teacher who is passionate about and loves his subject and was keen to impart it to us. A very intense personality, inclined to repeat himself a little, but with excellent fluent English and an easy accent easy for us poor mono-linguist Australians to understand. Lindy would have liked a few more coffee stops (what's new) but understand that they was not available at many of the sights we visited.

Ben in Xi'An: very knowledgeable about the Warriors, items at the Museum and the city, friendly and accommodating with a very good and easy to understand English. He also arranged every thing for us to see the Tang Dynasty Theater show at night.

Sandy in Chengdu: ensured that we were able enjoy the visit to the Pandas a real highlight of the tour. He was most accommodating to our every wish and Lindy's like for Starbucks coffee.

Danny in Guilin: The real friendly family "county" man. Out to do every thing possible to show us what we wonted to see on some-wot tiring hot days.  The country views here are breathtaking.

The two fast train rides were very pleasant and comfortable but the crowds at stations were a little overwhelming.

The two short domestic plane rides were uneventful (similar to ours)

The two Hotels you booked were great, The Bamboo Leaf, very friendly, quite and a nice change from the somewhat impersonal international chains. Thank you for getting their signature room for us, Lindy loved the country outlook.

The Hilton Capital suite was also a welcome surprise.

Although you may not have much to do with it, the weather was favorable with the only rain we experienced for the whole trip being a very light shower on the morning we visited the Pandas which they seemed to enjoy.

We are still in awe at the skill, patience and tolerance of your car drivers, but were in fear of the silent scooters every time we crossed the road.

You and your associates have helped China Discovery to earn the excellent reputation it has on the many Internet review sites.

So summing up, well done and thank you so very much.

Destination(s): Beijing, Xian, Chengdu, Guilin
Date of Experience: August 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Jimmy

Jimmy

USA

Reviewed on September 4, 2019

Hi Vivien,

Sorry for the delay.  You are right, I got back from vacation and was very busy at work.  I also took time to sort through the many photos that I took while on vacation so I could include some in the response to you.

I will send you separate emails for each tour guide and photos so that you can see what photos go together.

We really enjoyed our tour of China with your company.  The hotel accommodations were quite good and met our needs.  The vehicles that we rode around in were very nice and comfortable rides.  The food that we ate at the hotels and restaurants was all very tasty and enjoyable.  We feel that with your tour we saw the best things to see in each of the sites and saw the most of what could be seen in China with only 1 week’s time.  We even got to do some things that were of special interest to us like getting a family massage and seeing some shows.  The bullet trains were also fast and efficient to get us from place to place.  The tour guides all spoke very good English and were knowledgeable.  Our private tour was very well planned out and everything was taken care for us so we only needed to enjoy our vacation.  Thank you so much for your help in planning our trip.  This was a trip of a lifetime for us and we will all remember the good time that you helped us to enjoy.

 

China Travel Photos

Beijing

Forrest was very attentive to our needs and was efficient in getting us to the places that we were to visit and made sure that we got priority access and did not need to wait in line.  He picked us up early and on time for our visit to The Great Wall and made sure we had plenty of water to drink.  When it was hot out at Tienanmen Square, he bought us all ice popsicles to cool down which we appreciated.  He also gave us the most relevant information about each site that we visited.  We wanted to go to a Chinese Herbal Medicine shop and he found one for us.  He also acted calmly and quickly when the vehicle we were in was involved in a minor traffic accident.  Forrest quickly called us a cab so that we could get to our last destination before leaving so that we did not miss the rickshaw ride. 

 

China Travel Photos

Xi'an

Vivian was a warm and engaging tour guide that like to tell us about the places that we were visiting.  She was also very accommodating in answering our questions and paying attention to our specific needs.  She made us feel comfortable as we visited the different sites in Xian.  On the second day we all wanted to get a massage and she made a special effort to look up a local place where the whole family could get a massage together and she took us there which we really enjoyed and appreciated.  We also got to go see a Chinese dinner and theater show.  Vivian arranged for the driver to pick us up and take us back to the hotel after it was done.  We enjoyed her company and conversation as she led us to the various attractions that we saw.

China Travel Photos

Shanghai

Laura was a very experienced tour guide and she gave us a lot of detailed information to all of the sites that we visited.  She also changed the schedule around while we were in Shanghai to maximize the amount of time that we had at each place and to avoid the crowds.  She was very accommodating and knew the best places to get family photos.  On the last day before we left, she found us a good restaurant to have lunch at.  Our son was going to college at NYU Shanghai which was the purpose of our trip to drop him off.  Laura arranged transportation for us to get to the campus for Move-In Day, and the same driver picked us up after we were done to drive us to the airport.  We really appreciated Laura’s attention and suggestions, including taking us to see a Chinese acrobat show.

Destination(s): Beijing, Xian, Shanghai
Date of Experience: August 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Leslie

Leslie

USA

Reviewed on September 4, 2019

Aloha Echo,

We had a wonderful time on our tour through the four cities in China.  All of our tour guides were excellent each with their own special talent.  Our first guide, Forest in Beijing was extra attentive and flexible working around our special circumstances, traveling with my “special needs” granddaughter.  He was also extremely knowledgeable about Beijing and the attractions that were included in our tour.  His assistance at the train station also made our transfer to XiAn less stressful.  Waldner in XiAn was full of humor.  Unfortunately, my son was pickpocketed at the Terracotta Warriors Museum and his cell phone was stolen.  That caused a period of negative emotions during our stay in XiAn.  Waldner also assisted us at the train station to make the transfer less stressful.  Gila in Chengdu really went out of her way to allow us an authentic “taste” of Chengdu.  Gila also helped us check in at the airport for our flight to Shanghai.  Nanette in Shanghai was also very helpful when we got a late start to the airport.  She assisted us through baggage check to see us off in good time to make it to our flight.

The tour guides’ assistance were also valuable because of the minimal English that is spoken or understood throughout our travels through China.  I was quite surprised that even in the hotels that were booked for us, the staff’s ability to communicate in English was very limited.

The hotels that were included in our tour were very nice.  The location of the hotels in Beijing and Chengdu were exactly what I like with dining and shopping immediately surrounding the hotel.  The location of the Xian hotel felt a bit less comfortable. 

I would definitely recommend China Discovery to my friends and family if they are planning to visit China.

Thank you very much!

Destination(s): Beijing, Xian, Chengdu, Shanghai
Date of Experience: August 19, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Nicoletta

Nicoletta

Italy

Reviewed on September 4, 2019

Hi Tracy

All ok at X’ian. Our guide Carla very available. In Beijing too. Now we are in airport for the flight. Your country and your people very beautiful.

We liked everything, it was a beautiful, comfortable journey with excellent organization.

We will advertise your agency

Destination(s): Xian
Date of Experience: September 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Tim

Tim

Canada

Reviewed on August 30, 2019

Hi Zoe,

Just leaving for XiAn. Linda our guide was everything we could ask for. Awesome person and excellent knowledge. Our driver and Linda did a tremendous, top quality job. Hope the guide in xian is half as good. Thanks

Tim

Howdy! 

We are leaving china today to Japan. We enjoyed our stay here. It is a mind boggling, and amazing country.  So many many people here.  Our drivers did an excellent job on getting us to the tour sites. Linda and zoey were great guides, but my daughter says no one is better than Linda. She is the tour guide master!  Nothing in the tour we would changed. Very pleased and we thank you.

Destination(s): Xian
Date of Experience: August 29, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Ian

Ian

UK

Reviewed on August 26, 2019

Hi Mike,

Here are my answers below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Mike was excellent with communications through out the whole process of deciding and finally accepting the proposed tour. He was very good with the questions we asked and provided excellent and thorough information at all times. Very quick at answering our questions.

2. How do you comment your tour arrangements?

Tour arrangements were excellent. Everything was as expected from the confirmation letter. Guides were there to meet us at the correct places and times. Drivers were fantastic to cope with the amount of traffic on the roads. Hotels were top class and in areas that were easily accessible to what we wanted to do at nights or in spare time. Flights and trains were very good. The service that the guides provided was excellent. All guides communicated clearly and were easily understood and they understood our questions. Their knowledge of subjects on the tour and on China was outstanding and they were willing and able to give us a personal view of China as well. Drivers were very safe and provided us with safe transport where ever we went.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Would have no hesitation in recommending your service to any body who is contemplating a visit or visits to China. Your service is outstanding.

4. Your general opinion on us?

Very professional, easy to communicate with, exceptional guides and drivers, travel consultant provided us with first class service. Booking a service online sometimes comes with thoughts of what if things go wrong or do not work as easily as they should, especially with a language barrier. However, we had no worries with your service as it was very professional even down to communication with us and the guides when something needed changed. We were fully informed.

5. Do you have any suggestions on improving our services?

From a personal point of view, we would suggest that train rides are all booked with first class seats as the added costs would not be great in the overall cost. We believe that most Western travels would appreciate the little bit extra comfort and room. With your guide evaluations, you could easily email forms prior to tour starting so that we can fill them in and return email at completion of each segment of the tour. Sometimes getting the form just before you finish with the guide does not give you much time to fully think about the feedback especially if it was only for transfers from train/ plane to next boat.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

We have no problem with you using our comments or images if they suit your needs.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

We would be happy to offer our advice if needed.

China Travel Photos

China Travel in Beijing, Xian, and Guilin

Destination(s): Beijing, Xian, Guilin, Shanghai
Date of Experience: August 5, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mike
Rosemary

Rosemary

New Zealand

Reviewed on August 25, 2019

Dear Lyn

Thank you very much for your great organisation of our trip, we had a fantastic time and the guides were very knowledgeable, especially Mr Pippo in Tibet. We haven't sorted our photos as yet but will send some when we do. My only comment would be to include in the itinerary the need to change trains in Xining when travelling from Xian to Lhasa - our guide had mentioned this but was not correct about the time - so this was a surprise to us when everyone got off the train 2 hours before we were expecting it.

Thank you again for a wonderful trip.

Kind regards

Destination(s): Xian, Lhasa
Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Manju, Bob and Chetan Hertzig

Manju, Bob and Chetan Hertzig

USA

Reviewed on August 16, 2019

Dear Johnson, 

We are back from our wonderful trip to China and wanted to thank you for the effort you put in to make it smooth and comfortable for us. As we didnt speak the language, we appreciated being helped through all the airports which made things much easier for us. 

Your country is beautiful, so vast and with so much to see. All the meals we had were super delicious, the best one being in Xi’an at the spa resort. Truly, there was never a bad meal in China anywhere. 

We loved Beijing - Tiananmen Square and the Forbidden City were impressive, the Temple of Heaven, and walking through the Summer Palace and tombs of the Ming Dynasty, very lovely. The highlight though, was our climb to the Great Wall - amazing! Kevin, our guide in Beijing, was outstanding and went out of his way to cover it all while making sure we avoided the crowds. 

In retrospect, we might have spent less time in Xi’an, where we traveled back to 221 BC to see the Terra-cotta Warriors and browse through the Muslim Quarters. Our guide, Timo was very professional. Perhaps though it might have been better to spend a few days in Sichuan where the pandas live. We also loved going to Lhasa and our guide, Zhou Ma, was extremely knowledgeable and personable. Shanghai was not to be because of the typhoon, so going back to Beijing for the Lama Temple, Confucius Park, Imperial College and zoo was the right thing to do. We also appreciated upgrading to a suite at the Dong Fang. Our guide, Sally, and pick up person, Cherry, were very good. On the whole, it was a fabulous tour. Once again, thanks for all your help in making it happen. 

Destination(s): Beijing, Xian
Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Johnson
Prashanth

Prashanth

USA

Reviewed on August 15, 2019

Hi Leo,

Thanks for your email. We had a great trip in China and thank you for meeting us in Chengdu!

Of the various guides, the best guides were Laura (in Shanghai) and Smiley (in Guilin / Yangshuo). They both chose excellent restaurant, great ambiance, very good selection of food and also gave us choices. They both made us fell very much at home. I would highly recommend them. Smiley’s English was excellent and very much fun to talk to. She even made an effort to take us to clean rest rooms as she knew my wife was very particular on rest room cleanliness.

Eban in Chengdu was good as well, but it was a short meeting with him. 

Willy was fine in Xian and was helpful during the trip. His English was excellent! One area of opportunity for him is to become a better listener. He has great communication but sometimes does t listen. 

Lily in Beijing is an excellent person, but her English can be improved. Many a times we could not understand what she was saying and we had to keep asking her to repeat. She was very good with the kids. She gave us local Beijing candies (very kind of her) and the kids loved it. Also on the food in Beijing, I wish it was as good as other places. The quality of food was not great compared to the food we got in Shanghai/ Guilin/Chengdu which was great! Also the restaurant ambience was not very good. But lily was great. May be this is an area for improvement for Beijing section. Better selection of restaurants. 

Overall an excellent and memorable trip

Also thank you for taking the time to meet with us and for the great time we had chatting with you! Also thanks for the gift. 

Thanks

Destination(s): Beijing, Xian, Chengdu, Guilin, Shanghai
Date of Experience: July 13, 2020
Trip Type: Traveled as Families
Tour Customized by: Leo
John

John

USA

Reviewed on August 11, 2019

Hi Leo,

Here is my review. I will likely post it on TripAdvisor to help other tourists out so they know what to expect. Let me know if you would like anything edited (such as the Wire Transfer vs PayPal part) if you find it harmful for your business. My intent is to describe my experience to other Western travellers that may have similar fears about booking a trip like this.

Thanks for all you did. The trip was both flawless and amazing.

I took a 2 week personalized vacation with Chendu Bamboo tours through China. I wanted to put some thoughts down to the TripAdvisor community as I had a lot of reservations going into it, and I hope my review will help clarify some of the items that I was uncertain of.

First, while I researching, I determined that I wanted to do a custom tour as none of the packages that I saw had everything I wanted. The towns I chose were Beijing, Xian, Dunhuang, Chengdu, Guilin and Shanghai. I submitted inquiries to multiple companies and ChinaDiscovery came back to me promptly with a very comprehensive tour that was detailed and in line with my expectations. The scary part of communicating my requirements was that it had to be done mostly through email, although the company was also quick to Skype call me to handle some of my more advanced questions.

If you decide to book a tour like this (and you are firmly in the middle class) this is and expensive endeavor. For you to pull the trigger, you can expect 4 big expenditures. First, you will need to put 1/3 balance down on the trip to reserve the reservation. That 1/3 was placed through PayPay, and the Paypal account that I placed it to did not look anything like the business I was dealing with. It was scary sending the money to such a strange account, but in the end, the transaction was fine. One point of confusion...you may research and book through ChinaDiscovery, however the invoice then turned into (in my case) Chengdu Bamboo International Tours Co, Ltd. I don't fully understand the relationship, but it was legitimate, although a little confusing of why the website said one thing, but the actual contractor that was doing the work said another. Another scary thing came later when I was asked to pay the remaining 2/3 balance, I was requested to do so via wire transfer. Again, a scary endeavor which I felt I would have no protection if the company was not legitimate. So fearing loss of funds, I reached a win/win compromise to use the Paypal account again (with Visa) to submit the funds. Once I received confirmation, the company executed the hotel, train and plane tickets flawlessly, communicating the reservations about 1 week later.

In short, my fears were unfounded.

You will also have to handle 3 other expenses. First, and not surprising are your international plane tickets, which I handled shortly after the deposit. But the 3rd and 4th were not known. As a US citizen, I needed to get Visas for myself and the family. A Chinese Visa costs about $160 per person, and to get it, you must carefully submit a form to the Chinese consulate in a designated region of the country. Because I delayed doing this, I needed to do expedited service. And because the form is brutal and requires you to send your passports to the Chinese consulate, I enlisted a visa expert (CIBT.com) in order to get in processed. Long story short, about $1K later, I received the last of the passports back from the consulate with about 2 days to spare. 

The other warning, since all the trips have drivers and tour guides that take you around, you are advised (not mandated) to give them tips. Unfortunately, there are no guidelines given or direction of how much to give. I spent time researching on the internet what were fair tips for always outstanding service. Now, 1 week after the trip, I still have no idea if I tipped fairly, generously or cheaply. But, calculate 2 weeks and 2 persons a day, you can calculate that it will cost you hundreds of dollars or thousands of Yuan.

Last warning to give about going to China...you'll need cash. Only some (not most) banks and stores are hooked up to the Visa and Mastercard system. This means, (1) you may need to search for the right bank to get cash in China in order to withdraw funds and (2) the vendors that you'll see only will take your cash. This caused some stress the first couple of days as I had trouble finding a bank that worked.

Now...for the good stuff. Once prepping for all that, the trip that was designed by Chinadiscovery (or Chengdu Bamboo Tour Company) was pretty spectacular. The guides were beyond great, and did a truly amazing, amazing job of being everything you would want as a tour guide. Prompt, flexible, funny, sometimes motherly, sometimes brotherly, open, honest, kind, insightful, human, knowledgeable and ...simply great. Each one in each town was different...but each of them took such pride in their cities/country that you are given a great gift.

The hotels were as good as it gets as well. Breakfast was included in all hotels...some food good, and other food great. The hotels were within walking distance to all the good things. For Beijing, 15 min walk to the Forbidden City. Shanghai? 5 minute walk to the River and 20 minutes to The Bund. I could go on, but the accommodations were really good. Combine that with flawless execution of all travel arrangements, it made for a stress free trip. The lunches were all Chinese and again, and food ranged from good to great. They always gave our family of 3 too much food for one sitting, and I felt embarrassed about leaving so much food behind.

In Beijing, our guide took us through Tienanmen Square, Forbidden City, Summer Palace, The Great Wall, and Temple of Heaven (among other places). When she took us to the train station, she insisted in walking us down to our seat on the High Speed railway car. When I asked if that is the company policy, she said 'that MY policy' (to ensure her clients get to where they are going). Amazing. We reached Xian for a day and Zoe gave us great insights of the growing city, the crowds, and life in China. Then onto Dunjuang, where Lily and her driver rearranged the schedule to ensure that we saw all the Silk Road sites. The schedule changes included her and the driver starting at 6AM (after we were picked up at the airport 10PM the night before) in order to ensure we saw everything. Then in Chengdu, Cherry helped so patiently with my wife's shopping at the Panda sanctuary. And in Guilin, Kennedy was awesome describing the land and China's ethnic minority. The insight for the rice fields and rivers were wonderful. We ate probably the best Chinese food of the trip in the fresh country air. Then finally, to Shanghai, where Zack was truly a joy, and one of the friendliest and enjoyable people I have ever met in my life. The city of Shanghai was amazing, and my son enjoyed it tremendously.

Two things I would do over if I could. First, I would plan to take it in June, not late July. We had to compete with the rest of China, which has summer break at this time. As a result, the places were packed with China tourist going to the same sites, which made the crowds a bit much. Second, I would have also altered the trip to spend 1 less day in Guilin and 1 more day in Shanghai. Other than that, I would not have changed anything.

China Travel Photos

Our Customized China Trip

Destination(s): Beijing, Xian, Silk Road, Chengdu, Guilin, Shanghai, Sichuan, Shaanxi, Guangxi
Date of Experience: July 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Cathy

Cathy

USA

Reviewed on August 8, 2019

Hello Zoe,

I’m sorry it took me so long to reply to you. We really appreciated your help in arranging our trip with such short notice. Usually when we travel we don’t use a travel agent and we spend many weeks planning. Because China is so large and we had only 10 days including flights we needed help in making decisions and you provided that. We had very good guides which made getting around easy. It would have been difficult to figure out getting around the airports and train stations by ourselves. The guides’ English ranged from good to excellent. We especially loved Carol in Zhangjiajie. She was fun and recommended really good restaurants! Johnny took us to a museum in Xian that was not on our itinerary and we enjoyed that. He also recommended a new market with many food vendors that was very fun to go for dinner in Xian. Our favorite places were Zhangjiajie, the Terra-cotta Warriors and the Great Wall. Our least favorite were the Jade Factory and the tea house. We felt they was some pressure to buy things and that is not something that interests us. We liked our hotels and their locations. We were able to walk to interesting places for dinner, especially the Hutong near our hotel in Beijing.

Zoe, you did a very good job for us. You always responded to my emails quickly, answered all my questions and gave us good advice. I think we must have kept you very busy. And you seem very friendly! I enjoyed working with you and I will write a review on Trip Advisor.

Thank you so much,

Destination(s): Beijing, Xian, Zhangjiajie
Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
FieFie

FieFie

USA

Reviewed on August 7, 2019

Hi Wonder,

I will email you some of our pictures when I get back to US, so I don't have to use too much data in China.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, most definitely. Mr. Wonder Wang is very responsive and patient. He even answered my questions at night time China time. He is extremely helpful, even helped us extended our hotel in Shanghai. I highly recommend Mr. Wonder Wang.

2.     How’s the service of the tour guides during your whole tour?

All of our tour guides were very good, especially Smiley in Guilin. She was very friendly, knowledgeable and flexible. She went above and beyond her duty. I recommend her highly. Bailey in Shanghai was also very friendly and knowledgeable. Even after her duty was completed, she wanted to help us looking for a taxi. 

3.     Would you like to recommend our company?

Most definitely. 

Thank you for all your help, Wonder.

You are very helpful.

Destination(s): Beijing, Xian, Guilin, Shanghai
Date of Experience: July 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Patricia

Patricia

Netherlands

Reviewed on August 5, 2019

Hi Wendy,

Thanks for your email.  We arrived back in the Netherlands last week, immediately back to work so quite busy. Need another holidays.  :-)

Kindly find our reply to your questions below.

I have given our review on Tripadvisor and will recommend your company to our friends and family.

To give you some feedback on the hotels we stayed in this trip:

- Novotel Peace Beijing - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Novotel SCPG Xian - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Somerset Chongqing - Location ok, very comfortable, great service (change our room promptly due to broken aircon), limited choices for breakfast, acceptable ok quality

- Santo Domingo Wulingyuan - Great location, very comfortable, limited choices for breakfast, quality is not good at all.

- Sunrise on the Bund Shanghai - Location can be better, very comfortable but no connecting rooms, great choices for breakfast and acceptable good quality

Hope the above helps.

Thank you again for the great service and memorable trip.

Best regards

Destination(s): Beijing, Xian, Yangtze River, Zhangjiajie, Shanghai
Date of Experience: July 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Chew Kc

Chew Kc

Malaysia

Reviewed on June 21, 2019

Good morning Lily.

My family had reached KL safely and is on our way taking bus to go back home in Johor state. Again, many thanks for the excellent arrangement for us to have a nice stay in Chengdu and Xian. We had enjoyed the nice sight seeing and histories of our old ancient cities, as a Chinese. Hope that the tips paid to the tour guides and drivers are to their satisfactory.

Destination(s): Chengdu, Xian
Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Sue & Terri

Sue & Terri

Australia

Reviewed on June 17, 2019

Good morning Livia,

Well we are now home after spending 3 days in Sydney after our China tour.

Very very happy with our trip to see the Warriors our driver who picked us up from the hotel was great, he helped us go through the train station and was there to pick us up to take us back to the hotel.

We spoke to Shirley prior to leaving the hotel she was extremely helpful.

The train trip was excellent very comfortable.

When we got to Xian Carrie was waiting for us, what a lovely young lady she made us feel most welcome.

Cannot remember the drivers name but he was very good.

We had a wonderful time seeing the Warriors. Carrie was excellent with the knowledge of the Warriors. It was lovely spending the time with her, she took us to a very nice restaurant for lunch the food was delicious.

Then it was time for our return journey back to Zhengzhou, Carrie took us through the station.

We highly recommend your company for the ease of the booking and how everything just went so smoothly.

Could not of done this tour without you.

Many thanks

China Travel Photos

In Front of Terra-Cotta Warriors Museum

Destination(s): Xian, Zhengzhou
Date of Experience: June 10, 2019
Trip Type: Traveled as Friends
Tour Customized by: Livia
Luis

Luis

Mexico

Reviewed on June 14, 2019

Hi Tracy,
The trip was incredible! I will definitely recommend China Discovery for traveling adventures in China.
Here are our guide rankings in order.
1. Dolma - Lhasa

2. Judy - Zhangjiajie

3. April - Shanghai

4. Kelly - Xi'an

5. Randy - Beijing

Thanks again for your help during this adventure, greatly appreciated, Tracy! 

Best regards,

Destination(s): Beijing, Xian, Zhangjiajie, Lhasa, Shanghai
Date of Experience: May 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Yannick Maes

Yannick Maes

Reviewed on June 13, 2019

Hi Wonder,

Sorry for the late reply.

The tour was very good, sadly the weather gods were against us.

As for our trip to Xian, we were very satisfied with the arrangements made for us as well as the tour guide. We particularly appreciated the fact that we could deviate from the planned schedule to accommodate the tour due to the bad weather conditions.

Attached a picture of us three, feel free to put it on your website.

I am reaching out to you because we are potentially planning a week-end trip in July to Guilin.

Note that the flights have not yet been booked. So we could return on a later flight if needed.

Please provide us with a fee quote for 4 Persons in 4 and 5 star hotels.

We would like to do Longji Rice Terrace Hiking as well enjoy the Lush Guilin Li River Scenery.

Many thanks in advance for your reply.

Best regards

China Travel Photos

The Three of us Having a Cruise Tour

Destination(s): Xian, Zhangjiajie, Guilin
Date of Experience: May 27, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Susan

Susan

Reviewed on June 11, 2019

Hi Catherine:

This is Susan Lee. Thank you for organizing my trip to China (Chengdu, Tibet and Xi'an). I was in China in 1987 but did not visit these cities but in general I see such so much modernization. I had a great time. Attached are the evaluations for each of the cities. Would you kindly send the evaluations to the local agencies in Tibet and Xi'an. Under separate cover, I will send some photographs of pandas. Once again, thank you preparing the itinerary. Best regards.

China Travel Photos

Happy Panda Eating Bamboo

China Travel Photos

Tired Pandas Resting

Destination(s): Chengdu, Tibet, Xian
Date of Experience: June 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Steve

Steve

UK

Reviewed on June 8, 2019

Dear Johnson

Please see my review below;

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, all e-mails were promptly replied to and all questions answered.

2.    How do you comment your tour arrangements?

All arrangements were very well organised, all transport, pick ups and transfers were on time and meeting the guides was easy in all locations.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Yes we would definitely recommend China Discovery.

4.  Your general opinion on us?

Very professional company. Very pleased with all service from start to finish.

5.    Do you have any suggestions on improving our services?

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes more than happy for our comments to be used in publicity. All of our guides and drivers were very good, however, we would like to make a special mention for Timo and the driver in Xian. Timo was very knowledgeable and really made our time in Xian memorable. The driver was excellent, a very safe driver who kept the van clean and every time we left the van he had replenished the used water bottles. 

I have attached 2 pictures of us on the holiday.

Kind Regards

China Travel Photos

Tian'anmen Square

China Travel Photos

The Great Wall of China

Destination(s): Beijing, Xian
Date of Experience: May 29, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Senthil

Senthil

India

Reviewed on June 8, 2019

Hi Lyn

BIG THANKS for your support and coordination in making our China Trip wonderful. Just returned this morning covering all written in the plan across three cities. The guides were wonderful - supportive, accommodative and knowledgeable and the plan well paced.  Share our thanks and regards to all three - Helen, Kelly and Fergie.

Travel was very smooth and done seamlessly.  

Sure would recommend you and China Discovery anyone trying to visit China.

Best Regards

Destination(s): Beijing, Xian, Shanghai
Date of Experience: June 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Jane

Jane

USA

Reviewed on June 6, 2019

Dear Johnson, 

Please see my feedback under each question.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. My travel consultant Mr. Johnson Wang was courteous, responsive, and fast to answer all our questions. We totally relied on him for everything. He informed us on any last minute changes, how to get Chinese currency economically, and provided documents required for Chineses visa and trip itinerary accurately. 

2.    How do you comment your tour arrangements?

The tour was tailored to meet our needs. The four of us had specific departure and return dates. We couldn’t find any China tours in the USA to fit our needs, China Discovery was able to assemble a private tour for us. We had a van, a driver, and a local tour guide in every city. Our schedule was flexible. We didn’t spent any time at unwanted gift shops. We were able to fully enjoy Beijing, Xi’an, Shanghai, the beautiful scenery, and interesting history of each site we visited. 

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Absolutely. We will be happy to recommend China Discovery to our friends, neighbors, and relatives. 

4.  Your general opinion on us?

China Discovery was there to provide excellent services. They were able to solve any issues quickly. We were relaxed and happy during our trip. 

5.    Do you have any suggestions on improving our services?

The tour guides were excellent. If they can improve their English speaking skills a little bit more, it would be even better. Our first guide had excellent knowledge in history, but he speaks a little too slow. The second guide had excellent English speaking skills, but his voice was low. It’s hard to hear him well when we sat at the back row of the moving van. 

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

You can use my comments on your services.

Destination(s): Beijing, Xian, Shanghai
Date of Experience: May 22, 2018
Trip Type: Traveled as Families
Tour Customized by: Johnson
Jamin

Jamin

Indonesia

Reviewed on June 5, 2019

Hi Rita,

Thank you for the tour.

Ms Zhang and the driver are all very good. We enjoyed the tour.

China Travel Photos

In front of Giant Wild Goose Pagoda

Destination(s): Xian
Date of Experience: June 3, 2019
Trip Type: Traveled as Friends
Tour Customized by: Rita
Michael Jeans

Michael Jeans

Reviewed on June 4, 2019

Dear Catherine

We have now returned home from our holiday in China and would like to thank you for making the arrangements for us which all went successfully with no problems at all which all made for an enjoyable time in your country.

Everything went well and your guides and drivers were all very good especially Johnny who looked after us for part of our time in Xian.

We thoroughly enjoyed our visit to your country and hope to visit again in the future as we have a two year visa and will contact you again when we make our plans
Many Thanks

Destination(s): Xian
Date of Experience: June 1, 2019
Trip Type: Traveled as
Tour Customized by: Catherine
Mickie

Mickie

USA

Reviewed on May 31, 2019

Hi Wing,

I just sent you the questionnaire and my thoughts on the trip.  Also, here is a blurb that you can post into your website as per below:

China Discovery has a numerous variety of tours on offer, and they have a great team of agents to help you customize your plan. They go above and beyond to ensure that your trip is planned just as you want it to be.  My family and I took a trip to Xi’an and a Yangtze River Cruise. Our agent, Wing, did a fabulous job with everything!  We can not speak highly enough of her or the cruise.  We also had a special request to be on the 4th floor and she was able to arrange this too.  All of the hotels were outstanding, the guides and excursions and tours were great and everyone’s English was perfect!  The food was delicious, and the guides are very personable and extremely knowledgeable.  You can’t go wrong with China Discovery.  I give them 5 stars!

Destination(s): Xian, Chongqing, Yangtze River
Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Michelle

Michelle

USA

Reviewed on May 31, 2019

Hello Ashley!

I'm good, the tour was great! Here is my evaluation:

1. My travel consultant was both fast and patient and extremely helpful in helping us create a great tour for our family.

2. The tour guides were both great, they had good English and good knowledge. We were dropped off at the airport in Xi'An over 4 hours before our flight, so it would have been nice to spend more time at one of the sites or be taken somewhere else.

3. I would definitely recommend your company!

Thank you so much for all your help!

Destination(s): Xian
Date of Experience: May 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Jenny

Jenny

Canada

Reviewed on May 30, 2019

Hi Vivien,

The trip to China was amazing!  We all had a great time and my kids still talk about it daily and say they wish they were back in China. The tours went perfectly as planned, tour guides were waiting for us as promised at each airport / train station and each morning before each days activities.  The drivers were reliable and courteous.  

The Zhangjiajie portion of the tour was a favorite. I don't think we could have navigated that area on our own without China Discovery.  Our tour guide, Lily, was wonderful and my 6 year old son really enjoyed her.  In fact, they held hands during many of long hikes.  The driver was great as well as my other son was sick one day and the driver had no problem driving him and his father back to the hotel (half hour away) after lunch, while the rest of us enjoyed the afternoon's activities.

We enjoyed the Terra Cotta Warriors in Xian. Tour guide Waldner was very knowledgeable with perfect English.  

In Beijing, the highlight was definitely the Great Wall.  We choose to go in the afternoon as tour guide Eric gave us the option and said the afternoon would be less busy. He was absolutely correct and we felt like we had the Wall all to ourselves as to our surprise and delight there was hardly anyone there.  Eric was funny, knowledgeable and accommodating.

Thank you Vivien for arranging the tour for us. I appreciate all your help and prompt replies. It was such an easy process to book the tour.  Once I get some of the pictures from my family, I will send some your way.

Destination(s): Beijing, Xian, Zhangjiajie, Shanghai
Date of Experience: May 19, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Francisco

Francisco

France

Reviewed on May 30, 2019

Hello Lyn,

I arrived to Beijing... Thanks for everything, all good.

The guide in Xian, Jahana, was excellent.

Best wishes,

Destination(s): Beijing, Xian
Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Stan and Brooke Hinschen

Stan and Brooke Hinschen

Australia

Reviewed on May 29, 2019

Hi Wendy,

My deepest apologise for my late reply. We have just been very busy since returning to Australia.

Firstly, yes we received the refund. Thank you, much appreciated.

To answer your questions;

1.       Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes, very much so. Wendy was very prompt in replying to our questions, even while in China through WeChat. 

2.       How was your tour? Are you satisfied with the tour we arranged for you?

The tour was excellent. Everything we dreamt it would be and more. All of our guides were exceptional and made the visits to each location enjoyable and memorable.

3.       Do you have any suggestions on improving our services?

Some places we would have liked to have stayed longer and/or maybe had a free day to look around on our own once we knew what was there. Maybe suggest some free days. This would have been good in Beijing, Xian and Shanghai. We had an extra day in Beijing although if we had our time again we would have had that on Day 3 and explored the Hutong area more. In Xian, we would have liked to explore in the centre of the old city more (maybe have hotel closer to centre). In Shanghai we could have walked around the Bund area for a whole day.

Knowing about a good online map service would have been good when exploring on your own. In Australia we use Google Maps and you cannot get lost. Not having that available in China, I was not sure what was a good online Map service.

We absolutely loved our tour and all our guides. Wendy, you organised a great tour and we would definitely recommend you and your services to our friends and family.

The Great Wall was definitely our highlight, especially as it has been a childhood dream. So happy we went to Jinshanling section. Absolutely glorious day!!!

I have included a couple of photos that you can use. I will also get onto Trip Advisor and add a review.

Thank you so much for organising this fantastic holiday. We look forward to coming back someday.

Best regards,

China Travel Photos

In Front of the Bird's Nest

China Travel Photos

Brook and Andie Walking on the Great Wall

Destination(s): Beijing, Xian, Shanghai
Date of Experience: May 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Joel

Joel

Reviewed on May 29, 2019

OK perfect Vivien,

Please see attached some of the best pictures we took during the tour,

also I have already posted the review on Trip advisor.

Best regards

 

China Travel Photos

Great Wall, Tian'anmen Square, and Forbidden City

China Travel Photos

Travelling Shanghai, Xi'an, and Zhangjiajie

Destination(s): Beijing, Xian, Zhangjiajie, Shanghai
Date of Experience: May 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Rosario Taracena

Rosario Taracena

Mexico

Reviewed on May 28, 2019

Hi Riley, 

I want to thank you and all the team that made my four-day tour to Beijing and Xian possible. Everything was excellently well planned. The people who were in charge of my trip were kind and punctual, and I felt safe and happy to be with a professional team all the time. I will recommend China Discovery to all the people in Mexico who need a trip to China. Keep up the good work!

If you want to use this message as a review, no problem at all.

Thank you very much again.

Destination(s): Beijing, Xian
Date of Experience: May 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Akshay

Akshay

India

Reviewed on May 28, 2019

Vivien

I take this opportunity to thank you again for the excellent arrangement you have provided for us.

We are in Xi’an on our last leg of the tour all the hotels the travel arrangements are excellent the tour guides are proficient in English and have been considerate and full of knowledge of the subject above all very considerate.

I would like to make a small request to you I have weakness for Peking duck which I have tried at various places even in England.

I was wondering if you can allow us to have Peking duck lunch in Beijing on our last day from your allowance for our lunch, I have generally been ok with half duck what ever the difference I would pay.

Please convey my best wishes to your managing director for all times for prosperity of your company.

Thanks again for everything till now.

Destination(s): Beijing, Xian
Date of Experience: May 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Alan

Alan

Reviewed on May 21, 2019

Hi Lily,

I found it needed resetting for some reason, I don’t know why. But it works now. 

Too many problems with modern technology!! Lol!!

I was disappointed that the aviation and a railroad museum are both closed. 

However, Kai took us to the aviation museum at the University you mentioned and it was very interesting. We enjoyed it very much, thank you. 

Xi’an-Kimi and driver were excellent-again, as all your guides and drivers, including Kai and Mr. Young. 

I have completed surveys on all so far, but could only rate them “5+”, on your scale-lol!

I do have one problem, because we did not realize this. 

In Shanghai, we thought Terry and driver were taking us to the airport the next day. Thus we did not have much money to give them a proper tip that night, and did not see an ATM after realizing this. I am sorry for this as they were excellent and we had a good time with both. 

Is there a way to correct this at this point? 

I at least want them to know we are sorry for this error on our part. Especially with the perfect service they both provided. 

Time for rest tonight. 

Thank you for keeping in contact with us directly and through Kai today. 

Sincerely,

Destination(s): Beijing, Xian, Shanghai
Date of Experience: May 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Jim and Robyn Nuttall

Jim and Robyn Nuttall

Reviewed on May 20, 2019

Dear Johnson:

I am writing to sincerely thank you for organising such a wonderful trip to China for my wife, Robyn, and I.

We returned from our trip a couple of weeks ago and we both have wonderful memories of your beautiful country and we feel so privileged to have had the opportunity to see the wide and diverse aspects of China from the towering cities, the scenic rivers to the small villages and farms. We were so impressed at the friendliness of people and their willingness to help us even though we couldn’t speak any Chinese.

The tour was comprehensive and it included all the key sights that were on our “to do” list and we thank you for collating such a wonderful tour.  We found all the arrangements from hotels, planes, sights and bullet trains to be organised so well that it was a seamless operation and we had no problems at all.

All the Hotels in which we stayed were excellent and more than met our expectations. The locations of the Hotels were very good and quite central to main roads and sights; they all were very comfortable and the breakfasts provided were, once again, very good.

The lunches provided as part of the tour were also very good and we always had plenty to eat and the service in these restaurants was excellent.

The transport – planes and bullet trains – were very comfortable and easy to navigate especially with the assistance of our Guides.  We were thankful that we upgraded to First Class on the bullet trains as our luggage was no longer a problem. The vehicle transport in each city was excellent.  The vehicles were generally quite new, roomy, very clean and comfortable.  All the Drivers were excellent and very skilled in driving and they often assisted my wife in getting in and out of the vehicle and with our luggage and this was greatly appreciated.  We also appreciated the access to bottled water which was always available.

We would like to make a special mention and thank you to all of our Guides.  We remember each and everyone of them – Mary and Becky in Hong Kong; Summer in Guilin and Yangshuo; Tina and Melody in Shanghai; Nancy in Yichang; David in Chongqing; Vivian in X’ian and lastly Lindsay in Beijing.  To each and every one of them we wish to say ‘thank you’ for making our trip to China so wonderful.  Without our Guides we would not have had all the information and history about the cities and the sights – they all have a comprehensive knowledge of their area and they were able to present this to us.  Their command of English was excellent and they were always ready to answer the many questions we had.  We are also very grateful for their attentiveness to my wife’s special needs and we know that without their help my wife would not have been able to enjoy the sights and the trip.  Each Guide we had would go out of their way to ensure that our holiday was special and one we would remember.

And lastly, many thanks to you, Johnson, for the excellent service you provided in organising our tour of China.  From our very first contact with you by email, we found that you were very responsive to all our queries and issues.  There was never any delays in responding to our emails and your answers were always comprehensive and covered all the issues.  Your organisation of the tour was excellent and we felt very confident in dealing with you via the emails. You and your company provided an excellent service in arranging our visit to China and we would not hesitate to recommend the China Discovery Tour Company to our family and friends when they are planning their China trip. We would also be happy if you wish to share this email with your future customers or on your website.

Once again, many thanks for all of your hard work in ensuring that our trip to China was wonderful and it will be remembered for many years.

Regards

Destination(s): Hong Kong, Guilin, Shanghai, Yangtze River, Xian, Beijing
Date of Experience: April 28, 2020
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Patricia

Patricia

South Africa

Reviewed on December 28, 2018

Hello Riley,

Thank you for your help in organising the tour for my kids.

Apart from the uncomfortable train journey from Beijing to Xian – Mark says he enjoyed every minute of the tour and was a life changing journey as a Chinese person who has never experienced China.

I will definitely be recommending people to you and if my plans go well may even take a tour with my husband to China in the next 2 years.

May I take this opportunity to wish You and Your Loved ones a Healthy, Happy and Prosperous 2019 and may your company grow from strength to strength.

Sincerely,

Destination(s): Beijing, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
David

David

UK

Reviewed on December 28, 2018

Riley,

No problem with the train although obviously better if we were together! The rest of the trip was excellent, the guides and drivers first class, the hotels very good and the landscaper around Guilin terrific and we really enjoyed Xian, if a little cold. In fact we saw everything we wanted to see. So we would not hesitate to book with you again in the future. Thanks again for all your help. Best Wishes for 2019.

 

 

Destination(s): Xian, Guilin
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Janice and Geoff

Janice and Geoff

Australia

Reviewed on December 27, 2018

Hi Wonder,

Thanks for your Christmas greeting .and thanks for your organization of our trip to China in October.

We had a wonderful time and were very impressed as everything went very smoothly and our guides were very helpful and informative. We found China to be an exciting and forward moving country. Both the cities and country side are interesting and there are so many highlights that we enjoyed on our trip. The time we spent on the cruise was very restful and enjoyable, we loved cycling on the old city wall in Xian, visiting the "Avatar Mountains" and the favourite city was Shanghai with the Bund and the lovely water village that we visited there.

The tour was extremely well organized and we were met and transferred by very reliable guides in each destination.I would recommend your company to anyone

wishing to have a personalised more independent tour of China. Thank you very much

Kind regards,

Destination(s): Yangtze River, Xian, Zhangjiajie, Shanghai
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jan

Jan

Canada

Reviewed on December 24, 2018

Vivien,

Season's greetings to you and your staff as well. My apologies for the delayed response. I had a bit of catching up to do when I we got home, as well as getting ready for Christmas .

I want to Thank-you very much for all the work you did planning our travels in China . It was a lot of arranging I am sure . Much appreciated.

Our guides were all very good. They were very prompt , and really made sure we were aware of plans the next day as well as the itinerary . I am so glad that we had guides meet us at the airports and get us to our hotels . Special thanks to Kai in Bejing - He was our first contact for a tour guide and we certainly enjoyed his great knowledge of the area and the Dynasty"s lineage.  Layla in Guillan was also a patient and caring person. We appreciated Bruce's enthusiasm and interpreting skills as Ernie had to talk to many locals and farmers we met. Please pass on a note of gratitude to all our contacts. The drivers were very good as well and I was amazed at how they managed in traffic ( especially during rush hour ) . The cars were very comfortable and appropriate for 4 people. We were a little tight in one car in Xian (but it was because of our long legs) and the driver certainly tried to adjust for that by trying to adjust the back seats further. I appreciated the extra care that the guides showed with arrangements for the trains . They all made sure we had our tickets, knew where we went , and what to watch for , and the process of getting on the train. The high speed trains were amazing . Wow.

The food was excellent and very tasty. We did enjoy eating at the very local restaurants . Certainly gave us a opportunity to eat food that locals eat. We did like the meals made in private homes .

Our destinations and sites we saw were above our expectations .. and everyday was fantastic . I cannot say which were my favorites as they all were . The amount of travelling we took on was worth it. I can tell you that a few places are now off my bucket list - The Great Wall, Terra Cotta Warriors, Terraces, Forbidden Palace, a burial tomb, Three Gorges, Li River, and Shanghai. The artistry of all the architecture, jade and marble… and so on.

Our hotels were all very comfortable and the staff was very helpful. Our night in the village on the hill at the rice terraces was a particularly fond memory. It was amazing and I am impressed that I made the trek up that hill. The view was spectacular - so thank-you for that arrangement.

All in all a fabulous trip . We are looking forward to showing picture to our family during the holidays.

Again Thank-you. Great job and Thank-you for all the effort involved in planning and arranging this tour . Wishing you well.

Destination(s): Beijing, Xian, Guilin, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Krishni

Krishni

Canada

Reviewed on December 23, 2018

Hi Riley,

Thank you so much. You were wonderful and all the drivers and tour guides were awesome. We had such a great time in China despite the cold weather.

We enjoyed a lot. Only thing was the food that we didn’t like it very much. We love Chinese food and we do eat atleazt twice or once a week here in Canada so we expected a little more with the food. But it wasn’t bad and it wasn’t good at the same time.

The second hotel we In Xi’an was awesome. But the first one in Beijing wasn’t that great. I wish I had a different view as well. But there wasn’t anything to complain. We enjoyed it. My husband loved the Great Wall of China and he wish that he spent a whole day there and he wants you guys to give that option to your tourist. You were the best. I couldn’t have done my China trip without ur help. You were the best with so much patience and thanks a lot for the help.

I would recommend you to my friends.

Destination(s): Beijing, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
David

David

UK

Reviewed on October 12, 2018

Hi Ashley,

You asked for some feedback about the services your company provided for us in China. Before mentioning detailed feedback, I have to say that you gave us a fantastic holiday. Also, you should know that my wife and I are independent travellers who like to do things for ourselves as far as possible and so are perhaps not typical Western tourists.

However, we appreciated that China is very different from Europe and so in the time available to us we would have not been able to see so much and get an understanding of modern- day China without the services of your guides.

For us it was great to know that when we arrived somewhere new there would always be one of your guides waiting for us. It was also good to have you as our guardian angel on WeChat in case anything went wrong such as our delayed flight from Jiayugan to Xi’an. I don’t know how often flights are delayed by nearly 4 hours but this wasn’t really a problem for us because you were able to assure us that our guide, Waldner would be waiting for us.

Your guides provided us with a great service. Lindsay gave us a great introduction to Beijing, Daniel told us so much about Tibetan culture and gave us an unforgettable visit to the Tibetan museum in Xining. Jessica was so enthusiastic and was a pleasure to be with. Waldner told us much about modern China, David did a great job of showing us Chongqing even though the weather was not so good

After we got off the cruise ship Amanda gave us a very pleasant afternoon in Yichang where there wasn’t much to see. She was right to suggest that we might not have got our train if we had gone to the Sanyou caves and so arranged an interesting visit to the Yichang museum instead. We were particularly impressed by Jennifer’s knowledge of Wuhan especially the stories she told us which brought the Yellow Crane Pagoda to life.

After a four-hour train ride to Shanghai it was good to meet Tina who was also helpful in accompanying us to the Airport on the Maglev train.

We were also impressed with the programme that you organised for us. Generally speaking, it was everything that we wanted although there were some items not on your programme that we did see / would have liked to have seen. These were:

1. In Beijing we would have liked to have seen the National Museum of China and go up the tower next to the Olympic Park.

2. In Xining Daniel showed us the Tibetan Culture Museum with it fantastic 620-metre-long prayer scroll. This incredible scroll should be part of any itinerary you offer in Xining.

3. In my free time in Shanghai I went up the Shanghai Tower which was a much better experience than the Shanghai financial tower we went up as part of our tour. This was not just because it was higher but because, unlike the Financial Centre Tower, the Shanghai Tower had an excellent exhibition of how it was built with many photos of old Shanghai.

4. We were sorry not see the Urban Planning Exhibition in Shanghai which was closed on the Monday when it was planned we should visit it.

We are perhaps different from most tourists in that shopping is not our priority. For this reason, some of the shopping experiences that were arranged for us did not add much to our holiday. We do not like the idea of factories and museums that were in fact just tourist shops. In some case such as the Silk Workshop and Tea Museum we had a very interesting explanation of the process but at other places such as the Pearl Museum and Terracotta Warrior workshop we had only a few minutes explanation before being taken to the shop.

Although it’s only a small thing another thing that spoilt things for us was that at some of the restaurants only a small amount of beer was served, perhaps three mouthfuls, yet at other places were given a full bottle.

However, the above are only small points and I must stress that your company has given us a fantastic experience of China that we could not have experienced in any other way.

As well as learning of China’s history the holiday you arranged for us has given us a good understanding of China’s present for which we are very grateful.

With best wishes and thanks again for all your assistance.

Destination(s): Xian, Shanghai, Xining, Jiayuguan, Yichang
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Ashley
David and Hellen

David and Hellen

England

Reviewed on September 16, 2018

Hi Tracy

Just want to thank you very much for organizing such a wonderful holiday for us.  Everything went according to plan and our guides were all excellent. A special thank you to Laura in Shanghai who ensured that we got a connecting flight to Hong Kong when our original flight was delayed. The highlights, of course, were the pandas followed by the terracotta warriors. The weather was great with only one day of rain in Chengdu. We will certainly recommend your company to our friends and relatives and hope that we may return to China one day.

Kindest regards and with grateful thanks,

David and Hellen

Destination(s): Shanghai, Xian, Chengdu, Hong Kong
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Hannah Caspar

Hannah Caspar

Reviewed on October 2, 2015

Good evening Mr Wang,

I just wanted to send you a quick message to wish you a happy mid autumn festival holiday and to say thank you for your flexibility and help in arranging a fantastic trip for us to Xian. Angela was a spectacular guide who adapted the pace of the tour to suit my older mother and shared her deep knowledge of Xian with us at every opportunity. 

My sincerest gratitude for your assistance in planning this trip.

With kindness,

Hannah Caspar

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Vince

Vince

New Zealand

Reviewed on September 1, 2015

Dear Isabel,

A wonderful trip amongst wonderful people and a lovely country.

I real eye opener. New Zealanders could learn so much in terms of respect and pride from your countrymen and women. I think we New Zealanders have a long way to go toward civilization.

Your guides were excellent. I would not like to single anyone out but Jenny was exceptional. I fell in love with girl at Zhengzhou (Vicky Gee) who worked on reception at the Hotel. Vicky had the most radiant and beautiful smile I have ever seen in my life. I will never forget her. The sites we visited were all excellent but the road trip from Zhangjiajie to Jishou was also a stand out feature. The accommodation in Jishou was excellent. Although we primarily came to see Engineering and construction which were mind blowing, to me the most outstanding feature were the people.

Everything ran like clockwork.

When I come back I want to spend most of the time in the countryside and mountains. I would not be concerned about having 5, 4  or even 2 star accommodation. To me the countryside is what a land is all about. I am not a city fan. I have not downloaded any pictures as yet but will sort some out for you. In Xian Bruce picked us up in a minivan. This was not suitable for the long day out to the Terracotta Warriors and then the drive to the Zhongnanshan Tunnel as the windows were very low and we could not see out of them. Bruce remedied this and provided a 22 seater which along with the rest of the transport was very good.

Thank you so much for organising this trip and your support.

Kindest regards

vince

Destination(s): Henan, Zhengzhou, Hunan, Zhangjiajie, Jishou, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Ann Lewis

Ann Lewis

Reviewed on August 21, 2015

Hi Mr Wang,

Thank you so much for that. We had a great day today. Saw the terracotta warriors and enjoyed it very much as well as having a nice walk on the Xian city wall. Appreciate all your help very much.

Ann Lewis

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Jeanne Burke

Jeanne Burke

America

Reviewed on August 18, 2015

Hello, Ian,

We enjoyed a great tour of Mainland China and of Hong Kong. I thought you did an excellent job of making our tour arrangements and assigning tour guides. 

For me and my children, our trip highlights were climbing the Great Wall, cycling the ancient walls in Xi'an, sharing lunch with Angela and her family, visiting the Panda Research center, rafting on the Hongkou River, cycling through the Yangshuo villages, visiting the Urban Planning Museum in Shanghai and walking on the Bund.

I was very pleased with the quality of guides and drivers you selected. The children adored Mr. Jong (Beijing driver). He has a very warm and funny personality, and he was so accommodating, taking us to and from the Kung Fu Theater and out to the Olympic Village at night. Bruce in Xian is a truly exceptional guide. If you can give me the names of the owners of China Discovery, I would like to write them a letter regarding Bruce. Penny in Chengdu really did a great job for us at the Panda Research Center and also the rafting trip. My youngest Natalie just loved Candace in Guilin.  At the Guilin airport Natalie looked sadly at me and said, "Mom, I'm really going to miss Candace." Since she's been home, Natalie has mentioned Candace several times . . . .she made a tremendous impression on Natalie, and the rest of us enjoyed her very much, too.

Tim and Frank were very capable guides, too. Tim has peaked my interest in future travel to Tibet, Nepal and Bhutan. Frank is very knowledgeable about Shanghai and accommodating. I appreciated that Candace was able to attend the Impressions show with my daughters and me.  Without her there to explain each of the seven impressions, we would not have understood the beauty unfolding before our eyes.

I have tasked my middle child Lauren (14) with putting together a Shutter fly book.  She's just settling into school, so it may be a week or two before she starts.  Once she has selected her favorites photos from among nearly 800 we took on the trip, I will ask her to pick out her top ten favorites from China's mainland and send them to you.  We'll add a brief explanation to each photo.

Ian, we enjoyed a marvelous trip. Our travel went incredibly smoothly, and I thank you and all the guides and drivers for ensuring a smooth, safe, and hassle free trip.

I am sure to return to China, but I intend to wait for the rapid (bullet) train to reach more destinations. I am incredibly impressed with the train service from Beijing to Luoyang and to Xian.  I look forward to the day when I can travel to all my destinations via the rapid train. 

I have given your name and email address to several friends contemplating trips to China. I will continue to refer you when the opportunity presents.

Best wishes, Ian.

Jeanne

Destination(s): Beijing, Shaanxi, Xian, Sichuan, Chengdu, Guangxi, Guilin, Shanghai, Hong Kong
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Siromi

Siromi

Reviewed on August 17, 2015

Hi Wendy,

Thanks. I have enjoyed my stay in Xian and looking forwards to Chengdu. I hope I will be able to meet you there.

Regards,

Siromi

Destination(s): Shaanxi, Xian, Sichuan, Chengdu
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Eliane Melchert

Eliane Melchert

Reviewed on August 17, 2015

Hi Ian,

Everything has been very beautiful. We loved the travel.

Everything has been very positive for the five members of the group. Special positive points to Yoyo in Beijing and Waldner in Xian. Positive points also for the girl who attended us in Yichang upon our arrival from the Three Gorges Cruise. The three of them are excellent tour guides. Excellent.

Thanks a lot for your support and your follow up during the whole travel.

Thanks a lot. We will recommend your services to our friends.

Best regards,

MIGUEL A. CALDERÓN

Destination(s): Beijing, Shaanxi, Xian, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by:
Pravin Karkhanis

Pravin Karkhanis

India

Reviewed on July 30, 2015

Dear Isabel,

I am sorry that I am replaying after long time. As i landed back in India lots of pending work to done and that's how this delay.

Well first of all my sincere thinks to you and your entire team.

Really saying this was one of our most enjoyable trip. In Beijing, well we enjoyed as the group there was grate but from there on all the hotels were good and at good location, the car which was provided good condition the drivers nice and polite, and on top of that your guides were extremely superb. We got emotionally involved with them. Timo at Xian and Arther at Guilin and further are the best one you have got, don't" loose them they are the asset of your company.

what to say more. Yes, very special thanks to you who arranged it so well. I have told so many friends and they will contact you, give them good deal.

Thanks and Regards

Pravin Karkhanis

Destination(s): Beijing, Shaanxi, Xian, Guangxi, Guilin
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Ray

Ray

Britain

Reviewed on July 29, 2015

Hi,

The trip was brilliant. I will write a glowing recommendation on tripadvisor. And answer your questions below later on.

Ray

Comments on TripAdvisor by Ray:

"My family (3 children ages 19, 18, 14) and wife wanted to visited China so after searching the internet we found this company China Discovery (Chengdu). Who put a proposal together for a 10 day (12 nights with flights from and to London).

At first when I got the responses back I was a bit dubious due to the need to pay via paypal, bank transfer or western Union. I couldn't have been further from the truth. I booked a trip that would take me around Beijing, Xian, Shanghai and Hong Kong. Two plane journey's, 1 bullet train journey, daily private car (large people carrier), etc. with all events, hotel and Lunch paid.

I would say I have contacted Rita about 100 times!! including several changes during the holiday itself (e.g. I wanted to cut down on the amount of temples I had seen, etc) and all answered promptly.

All my guides (we had one per city) spoke very good English and had great knowledge about the various locations we visited. We had Lisa, Lee, Laura and Matthew.

The holiday was totally flexible e.g. we were tired on some days and just requested that we started later on certain days or we wanted to change the section of the wall we visit, or cut out another museum, etc, etc. We were in complete control of the itinerary.

What can I say. I rate this 10 out of 5!!!! By far the best travel agency we have been with, value was brilliant as you can suggest changes for better or more economical alternatives.

Last don't believe what people say about China (if bad) as the place was clean, people dressed immaculately, food was great, people were the friendliest we have met on a holiday. We must have had photos with 50 plus people!!

I may sound like Im working for the company... I do not. This holiday cost me lots (with 5 adults) so I would definitely complain if anything was wrong. If I go back to China (as this was an epic journey in itself) I will 100% choose China Discovery again."

Destination(s): Beijing, Shaanxi, Xian, Shanghai, Hong Kong
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Lucia

Lucia

Britian

Reviewed on July 21, 2015

Dear Wonder,

how are you!? Just came back to London. I wanted to really thank you for the amazing trip you prepared for us!!! We had the best time!!

You were the best travel consultant ever, answer my emails almost immediately (and there where many because we were planning a long trip!) even if it was late night or even weekends. You were more than patient to answer my questions and very helpful in every way, when I had to change the dates at last minute you work all weekend just to help us out. The tour guides where excellent! We enjoyed every place and we did because the tour guides where really nice and locals to the places we visited, that was really the best.

Anything else you need please don’t hesitate to tell me!!!!

Many Kisses and thanks again!

Lucia

(The following photos were shared by Lucia)

Tibet Tour

Lucia and her husband visited Lhasa, Tibet

Xian Tour

Lucia and her husband visited Xian

Destination(s): Tibet, Lhasa, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Amira & Rami Danieli

Amira & Rami Danieli

Israel

Reviewed on July 8, 2015

Hello Isabel,

We would like to thank you for wonderful tour organized by you to our preference. Very good guides hotels food flights. Thank you for your excellent service.

Amira and Rami Danieli

(The following photo was shared by Amira and Rami Danieli)

Xian Travel

Amira and Rami Danieli visited Xian in July 2015

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Akiko Iseki

Akiko Iseki

Egypt

Reviewed on July 5, 2015

Dear Wendy,

After a fascinating amazing trip to China, we arrived yesterday early morning back to our home. Me and my children did not want to leave China, we enjoyed so much and one week Was not enough !

I would like to thank you for your arrangements and follow up during our stay in China. Would like to comment few points although I did submit feedback paper to your guides in each city.

1) both guides in Beijing and Xian were very helpful. They had good knowledge and was very flexible in all situation. because of my bad back,....they made us rest and take break whenever necessary without any problem.  Very kind and helpful also in the restaurants when we needed to order food.  I have no complain about the guides at all. You should be proud of these guides and keep them in your company because it is not easy to find a honest good people.

2) About the hotels, if you make a comparison, the hotel in Xian was much much better than the one in Beijing. The hotel in Beijing was in a best location, easy to go everywhere. But I think the room was little tight for three persons. The hotel in Xian was super deluxe. The room was very very big. We had space everywhere! 

3) About the tour during sight seeing, I am sure each guide did their best to choose a way not to make us tired in the same time to see as much as possible to enjoy the place. I wrote in the feed back paper for the Beijing tour but will mention it here again for you to know. As for the Rickshaw ride in Hutong, I felt it was rather short for riding. We went rather early maybe so we did not see other rickshaws too. The guide did explain main points about the Hutong and its history. But it would have been nice if we visited local school, to visit local home that has a typical Chinese courtyard to take some pictures.

And at last again, I would like to thank you again for everything. I hope you will receive my small Gift from Egypt as soon as possible, And I will definitely let you know if we want to go to other cities in China in the future, I will contact you again.

Thanks again for everything.

From Akiko Iseki

Destination(s): Beijing, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Kenneth

Kenneth

Reviewed on June 24, 2015

Dear Wonder,

Everything was ok. The guides and drivers in Beijing and Xian were excellent. Thank you so much for your service, we enjoyed very much our stay in China.

Sincerely,

Kenneth

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
 TP

TP

Reviewed on June 24, 2015

Dear Jack,

Tour of Xian very good. Yuki the guide was excellent and gentle with good knowledge.

TP

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Rolando Ruiz

Rolando Ruiz

Reviewed on June 13, 2015

Hello Mr Wang,

Thank you very much for every of your attentions. It is incredible how much patience you had with me.

The service in Xian was really awsome. Linda, our tour guide, she has a lot of knowledge about everything and in every moment with her we felt in a classroom. We loved that feeling.

If I have the opportunity to go again to China, I will not hesitate to contact you.

Thank you very much.

Rolando Ruiz

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Peter & Chrisella

Peter & Chrisella

South Africa

Reviewed on May 28, 2015

Hi Laura!

We got home 4 days ago, and I am still on such a high, this holiday in China was magnificent!

A big, big thank you to you for organizing such a wonderful trip. We experienced a little bit of everything, the old and the new, the lovely antique villages near Huangshan City, magnificent historical treasures like the Terracotta Warriors and the Great Wall, the futuristic Oriental Pearl Tower in Shanghai, the high speed train to Xian. The beautiful scenery at Huangshan Mountain, it was fairly cold - just the right weather to climb all those steps! I loved the vibrant Muslim area in Xian, and Wuzhen was wonderful - I got the indigo dyed fabric that I was looking for.

The boat cruise by Century Sun on the Yangtze River was so nice, the gorges are magnificent, and we stayed up after midnight to watch the ship going through the locks.  The personnel on the ship are very efficient, the cabin was comfortable and the shore excursions were very interesting. Guilin - just like the pictures you see - amazingly beautiful.

The guides are unbelievably good, always on time, always friendly and helpful, speaking really good English.  It amazed me how good their planning was, every day they took us to so many different places, and always managed to get us to the station/airport on time - even did the check-in too!  They made it so easy for us.  The drivers were equally good, patiently driving in the hectic traffic, never did we feel that a driver was taking risks.

I am already recommending you and your company to friends who are asking about our trip. You are very welcome to give my email address to other customers. 

We would love to visit China again, I know we have seen only a small part of China. And I shall definitely contact you straight away to organize it all.  Xie xie ni!

Best regards

 

Peter & Chrisella

Destination(s): Anhui, Huangshan, Shaanxi, Xian, Shanghai, Yangtze River, Beijing, Guangxi, Guilin
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Audrey

Audrey

USA

Reviewed on May 12, 2015

Dear Isabel,

Now we have recovered from jet lag and are back to our “normal” working schedule :-).

I have attached a brief summary of our comments for the China Tour.
In addition, we want to thank you and want you to know that we appreciate all your help from beginning to the end on this tour. You were very accommodating, patience, and follow up with every step of the trip. The selection of guides were excellent. (It was important to us that they spoke good English.)  We find it to be very helpful when the guides pick up on time at each airport and each drop off at the airport check in was a big plus.  As for the confusion at the Xian airport pick up, it could have been prevented, if the guide would have reconfirmed the flight change.  All the drivers in each city were excellent.  At no time did we feel not safe with the excellent driving skills in the crazy congested traffic.  The van cars provided were very comfortable.

Thank you for the Guangzhou driver/car.  Mr. Wen was very much on time to pick up at the hotel.  Unfortunately, we had no addresses of whatsoever with our ancestral villages.  Fortunately, we did have an address of the Taishan hospital where one of our relative work as a surgeon.  On that particular day, his father had a fall and he was at the hospital.  The day before he was in USA, and the day after our day of visit he would have been off.  Anyway, he was kind enough to cancel all his hospital appointments and show the driver exactly how to get to my husband and my village easily.  It was an amazing lucky day for all of us!  Otherwise, we would have been just driving around the villages.  Our ancestral houses were not easy to find.  It was a very long day, but a very productive one.

Isabel, if you should have any additional questions that I may not have covered, please let me know.  Our family had a wonderful trip and our grandson (8years old) was a very good traveler; it was a little hard for him with so much walking.  in general, he did very well.  I told him he is not a tourist, but graduated to a traveler who can expect the unexpected.  And he has continue to learn to think "outside of the box.”  We are very proud of him.

We definitely will recommend you and China Discovery to our friends who are interested in traveling to China.  We are also looking forward to work with you again in any future upcoming trip to Asia.

Warm regards,

Audrey

Destination(s): Shaanxi, Xian, Guangdong, Guangzhou
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Luigi & Daniela Volpe

Luigi & Daniela Volpe

Reviewed on May 8, 2015

Hi Ian,

Daniela & I would like to thank you for the great Tour of Beijing & Xian we had recently with your company.

We would especially like to give our highest praise to both of your guides. Tristian-in Beijing was extremely professional & knowledge and was very helpful in organising all our activities.

Jenny- in Xian was also extremely professional & knowledge and was very helpful in organising all our activities. Please pass on our thanks to both Tristian & Jenny.  

We enjoyed our short time together & would highly recommend both to any of our family & friends. We would also highly recommend your company for all the professionalism shown to all of our group.

Regards,

Luigi & Daniela Volpe

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Kubilay M. Ali

Kubilay M. Ali

UK

Reviewed on May 4, 2015

Dear Laura,

We completed our trip and safely back in UK where it is Bank Holiday today.

On behalf of myself and my wife, we would like to thank you once again for all the attention and help you have provided to us before and during our visit to China.

Great Wall in particular was simply breathtaking and we thank you to arrange us to go to the Mutianyi section. Some other tourists we encountered went to the other Badaling section and could not even walk easily!!

All activities arranged by you were excellent although some of them we decided to cut short at times, to suit our own considerations. Overall we were extremely satisfied with all the services provided by your Company and will certainly recommend to our Friends who may be interested to visit China. Some of our Friends who have been to China before were particularly skeptical about the food and water and warned us about possible problems we may encounter with our digestive systems based on their bad experiences there. I am glad to confirm that all food and beverage services provided by your Company have been good and we did not have any problems with our digestive systems. In particular provision of bottled water throughout our car journeys were crucial and most welcome letting us not to worry about from where and how to obtain drinking water. 

Both shows in Beijing and XIAN were simply WONDERFUL. Our Guides in Beijing (Linda and Justin) were excellent and we are grateful to both of them. Justin's meeting us at the mega train station and taking us through thousands of crowds to our waiting Car was such a relief for us.

I have noted our above observations for your own benefit hoping that it may be of some use for your Company to be aware of as far as what our expectations were.

Kind regards

Kubilay M. Ali

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Other
Tour Customized by:
Stuart Kyle

Stuart Kyle

UK

Reviewed on April 29, 2015

Mr Wonder Wang

Thank you for the email. I meant to email you as well, to thank you directly. We were very impressed by your organisation of the trip and would definitely recommend you to our friends, if they were to visit China. The transport and accommodation were all excellent, we were very happy. The high speed train was very impressive. The delay in the flight from Guilin to Beijing was nothing to do with you.

The trips were very interesting, albeit the last day was very busy, with perhaps too many things to do and we had to cut out the bike trip to the Bunyan Tree and Moon Rock, in truth we could have omitted the Pearl factory but that is the only change we would make. We definitely would recommend a bit more time on Xi'an city walls, we took a bike for an hour but could have spent longer there.

The guides were really good, Gerry was excellent. He was very well informed and very polite. Jayne was very nice but got a bit pressurised on the last day trying to fit everything in. These observations aren't meant as a criticism, we appreciate that China has so much to offer and the time is very short to take in what we did in the six days.

Thank you again, you and your company were brilliant!

Regards

Stuart & Julie Kyle.

Destination(s): Guangxi, Guilin, Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Other
Tour Customized by: Wonder
Neil

Neil

Reviewed on April 19, 2015

Hi Jack,

We are having an amazing tour, Linda was amazing and made our trip so memorable.

We are on the train to Xian and have found out a friend will be in HK tomorrow evening whom we have not seen for sometime. We are considering if we could catch the train to HK tomorrow and perhaps see warrior statues today. This is just a thought to see if it is a possible. We like the train more than flying.

Neil

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Jack
N Jones

N Jones

Reviewed on April 16, 2015

Hi Jack,

The tour was fantastic thanks. The drivers were superb (the driving in China is crazy!), and the two guides Grace and Lily were awesome!

The hotel in Xian was nice, thanks for the upgrade. The hotel in Beijing was suitable.

We have given the feedback sheets to Grace and Lily.

As said we are very happy with the tour, and will recommend to our friends. Was great to be on a private tour, as we could be flexible and add in and leave out certain things.

And we had beautiful weather for our whole trip, so got some lovely pictures.

Thanks again for your planning and professionalism.

N Jones

Destination(s): Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
Julio

Julio

Portugal

Reviewed on April 2, 2015

Dear Olivia,

I’m glad to tell you everything was fine after all. I’m very satisfied with your attention about my demands and care about the trip and if everything it was OK during the tour.

Behind everything and most important has the  China Discovery honesty. And since wasn´t possible do all the itinerary, the company return immediately to me the money. I´m very happy with that company and in the future I will love to visit Tibet, travel using train to Beijing or Shanghai and for sure I will keep with me your contact and the company name.

Below I will give the responses to your inquiry.

Also, I want to mentioned how much I appreciated the excellent guide in Xian, she was fantastic, she do everything possible to complete all the itinerary, she´s a PEARL (gold), very competent. Also a word to the driver in Xian, very secure driver and had do everything it was possible to arrive early or at time at the places in a terrific/confusion traffic cars. In conclusion keep working with you that driver and that lady guide they are FIVE STARS, very flexible persons.

About GUILIN, the guide, she´s exceptional in the same level of the XIAN guide, also a FIVE STARS guide.

I am sure to recommend your service to any friends who want to visit China.

Regards,

Julio Silva

Destination(s): Beijing, Shanghai, Shaanxi, Xian, Guangxi, Guilin
Date of Experience: January 1, 1970
Trip Type: Traveled as Other
Tour Customized by:
Dave

Dave

Reviewed on March 14, 2015

Hi Olivia,

I just wanted to let you know that I tried to submit a review to TripAdvisor but they did not approve it - I'm not sure exactly why. If you read my review below it is not really any different than any of your other outstanding reviews on TripAdvisor.  Please advise.

My review - 

"We had a wonderful time travelling on a 2 week tour of China.  We worked with Olivia for over a week planning and customizing our 13 day tour.  China Discovery handles all of the logistics of travelling throughout China - including domestic flights, airport transfers, hotel accommodations, and of course our awesome tour guides and drivers.

They really make it easy for first time travelers to China as we didn't speak any Mandarin or Cantonese (Hong Kong).  Their guides really make a difference as they not only pick you up from the airport, but they also help check you into your hotel and also into your next flight when they drop you off.  The guides and drivers were extremely professional and were always on time and courteous, even when a couple of our flights were delayed by 2-3 hour.

Our tour began in Hong Kong with an extra day in Macau and then continued on to Shanghai, Guilin, Xian, and Beijing.  Hong Kong and Shanghai gave us a glimpse of the city life in the bustling Chinese metropolis.  Guilin was definitely a favorite spot as the majesty of the Li River scenery made us awe struck for the entire 4 hour cruise.  The city of Guilin is beautiful and definitely understand why it's one of the most popular domestic tourist destinations in China.  Xian was amazing - so much history yet so much city and population growth.  You've got to see the Terracotta Warriors of course but don't miss out on the Muslim quarter.  Its chaotic bliss in the Muslim quarter as you're surrounded tuk tuk scooters and awesome street food.  Beijing was magnificent as we spent the Lunar New Year there and was fortunate to see it snow in the Forbidden City.  It was certainly an amazing and memorable time to be there.

This tour was just an appetizer and with a 10 year visa, I definitely plan on coming back and plan another tour with China Discovery.  I highly recommend them!"

- Dave

Destination(s): Hong Kong, Macau, Shanghai, Guangxi, Guilin, Shaanxi, Xian, Beijing
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Barbara & Monica

Barbara & Monica

USA

Reviewed on March 13, 2015

Hi Jack,

Thank you for providing wonderful service!!!!

Thank you for making our changes quickly and efficiently!! Due to the north east weather and personal circumstances!

Thank you for the wonderful guides and drivers you have provided!!

You are amazing at your job and really care about your guests!

I said a prayer for you and your family and all your guides and drivers and your company at the Buddha Temple. Wishing you all a Happy, Healthy, prosperous life. 

I can't wait to write my reviews when I return to the United States. You and everyone at your company have gone above and beyond to make this the best family vacation.  We have traveled the world and you and all of your staff by far have been the best. I would recommend your services to anyone.

Mike and Autumn in Shanghai, Mr Wong and Jenny in Xian and Mr Wong and Lily in Beijing were all the best. The drivers were safe and amazing in the traffic and the guides did not recite memorized scripts but knew the history about every site and could answer all our questions with great knowledge. The hotels were clean and the staff was nice and all of their breakfasts were fabulous. I loved how lunch was included on the tours and how great the restaurants were. I really appreciate the guides suggestions on food choices. We were never disappointed.

You may use my comments and name if you wish for publicity.

With Sincere Thanks,

Barbara and Monica Vandehei

Connecticut, USA

Destination(s): Shanghai, Beijing, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
Anna McHale

Anna McHale

Reviewed on March 2, 2015

Hi Isabel,

Happy New Year to You!

The trip was wonderful, we had a great time thanks to all your arrangements :) All the hotels were comfortable and in good locations. The food was generally good with a wide choice  of both western and Chinese choices for breakfast.  The room sizes even with the extra bed for Jessica were also fine. All the tour guides were very good.  I think Evelyn was our favorite, her english was excellent and she had a relaxed manner and was flexible about finding things we wanted to do.

I think my favorite parts of the trip where:

- The rafting trip from Jiuxian, that was so much fun and I would highly recommend it.

- Riding bicycles on the city wall in Xi'an

- Pingyao

- the Great Wall, we were so lucky with the weather, the skies were clear blue and we could see forever, plus as it was the day before the big holiday there was hardly anyone on the wall.

- the acrobats in Shanghai.

It was all wonderful really but those were especially enjoyable.

We did not anticipate how important the New Year holiday was and just how many Chinese people would be out touring during the week of the holiday. Or that restaurants would book up or even close over the holiday. However that was only a problem in Beijing and Shanghai.

We would definitely recommend your travel company to others wanting to visit China. The arrangement were excellent and I really appreciated the way you worked with me as we set up the itinerary. All the information you gave me along the way was helpful and accurate and everything went very well.

Thank you again, and I hope this rather long report on our trip answers all your questions.

Anna McHale

Destination(s): Shaanxi, Xian, Shanxi, Pingyao, Beijing, Shanghai
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
José

José

Mexico

Reviewed on January 14, 2015

Dear Laura,

Good morning from México!

Thanks for all. Everything was excellent.

All time, received information and immediate answers since my first contact with China Discovery, thanks for their patience and efficiency in the organizing this wonderful tour.

We would like to congratulate the whole team of tour guides, drivers and the all team of China Discovery for all the support, kindness efficiency and willingness to make this trip unforgettable, especially our travel consultant - Laura Tang, to Mr Wanlder (Guide in Xian) and Mr. Liu (driver in Xian).

I would like recommend China Discovery to any my friends want to visit China.

Best Regards

José Leonardo

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Karno

Karno

US

Reviewed on January 5, 2015

Hi Wonder,

1. Excellent. You were prompt to respond, accountable and highly responsible. Every query, request, complaint is gracefully handled and dealt with. 

2. All the guides are good. Best is the one in Huangshan (Ellen) for the extra miles that she did during our 4 days. Also Waldner, for his comprehensive explanations of Terracotta site.  

I am a top contributor in Tripadvisor, if you like, I could write recommendation for you through Tripadvisor. :)

Warm regards

Veni

Destination(s): Anhui, Huangshan, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Karl

Karl

USA

Reviewed on December 27, 2014

Hi Selina!

Greetings from snowy Idaho Falls!

We got about 20 cm of snow on Christmas, and everything is beautiful. 

We did not check our email while we were in China, so I did not know you had tried to contact us while we were there. Our trip was wonderful! Vivian, Linda, Jenny, and Candy all did an excellent job of taking care of us and answering our many questions. Each of these guides had a unique and pleasant personality. We thought of each of them as a good friend by the time we moved on to our next destination. I felt like Vivian in Shanghai was the "rock star" of the guides, while Craig felt that way about Linda in Guilin. Candy was exceptional in her attentiveness to all 3 of us. Jenny got us a free upgrade to an incredible room in our hotel in Xian. As far as accommodations go, they were also excellent. The food was excellent at all locations. We really enjoyed the variety of unique things to try.

Selina, it has been a great pleasure to work with you. You are an exceptional travel agent. All parts of our trip went very smoothly and everything was on time. All the concerns I had about visiting a country like China, where the culture is so different and so few people speak our language, disappeared when we arrived at the airport and met Vivian. Our guides really looked out for us and made us feel comfortable. I will miss our daily exchange of emails.  You really put together a great trip for us. Thank you.

Have a great 2015!

Karl

Destination(s): Shanghai, Guangxi, Guilin, Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Renate Ehrlich

Renate Ehrlich

Germnay

Reviewed on December 21, 2014

Dear Mr. Wonder Wang,

Sorry that I am little late in answering your email, but we only returned to Germany recently.

We enjoyed our time in China very much, especially the trip you arranged for us to Xian. The service of the tour guide Christine and the driver Bruce were absolutely great. Christines speaks very good German, and all her knowledge she past on to us. It was great that you were able to give us such a good German speaking guide.

Thank you very much for the good service you gave us.

Sincerely

Renate Ehrlich

Destination(s): Shaanxi, Xian
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Bashem Coorg

Bashem Coorg

Reviewed on May 21, 2012

Judy,

We thank you for arranging a perfect trip to China. We enjoyed our stay in Beijing, Xian, and Shanghai.

My wife, Jaya, and I send our great thanks to Yo Yo for showing us all the places in Beijing and great help in during our stay, Jenny for showing in Xian, and Frank in Shanghai Thank you.

Regards,
Bashem Coorg

Destination(s): Beijing, Xian, Shanghai
Date of Experience: May 2, 2012
Trip Type: Traveled as Families
Tour Customized by:
Kathy Nicoll

Kathy Nicoll

Canada

Reviewed on May 13, 2012

Hey Laura,

We all enjoyed our trip very much. The arrangements for guides, places to visit and travel within China went very smoothly. The highlight of the trip was our visit to the Longsheng rice terraces outside of Guilin: beautiful scenery!

Our guides, Sophia (Beijing), Ivan (Xi'an), Qian (Guilin) and Laura (Shanghai) all did wonderful jobs for us. The visits to the silk, jade, tea and terra cotta pottery shops were fine with us.

Thank you for your help in arranging this once-in-a-lifetime trip for our family.

Kathy Nicoll

Destination(s): Beijing, Xian, Guilin, Shanghai
Date of Experience: March 13, 2012
Trip Type: Traveled as Families
Tour Customized by:

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