Simon

Simon

New Zealand

Reviewed on June 10, 2024

Hi Evelyn,

We really enjoyed our recent trip

Everything was very good.

Booking with your company was easy with great communication

We felt it was good value for money

Onboard the room was clean and tidy and very well organised with meal times and excursion leaving times.

Many thanks,

Simon

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: May 2, 2024
Trip Type: Traveled as Other
Tour Customized by: Evelyn
Carol

Carol

Australia

Reviewed on June 7, 2024

Hello Rita,

Yes we are home safely after an enjoyable, busy 3 weeks travelling around China.

Thank you for putting together such an interesting tour. The time passed so quickly. Had we not been on a 3 week time line I would have added a rest day every 3-4 days. That would have been a good addition.

The hotels were all lovely. I liked those that had a bath best, because after an energetic day walking, one could soak the muscles and rest for a while.

We loved travelling in the trains. Thanks for organising the comfortable upgrades.

I am glad our guides met us at the stations & dropped us off though. The stations are huge and finding the right platform was made easier with the guides help.

We had minor problems.

1. Shanghai- There are 2 exits and we went to the wrong one. However we rang the guide and then we found one another.

2. Another, was when we missed the transit sign & walked the wrong way following the crowd. Fortunately Bruce noticed & helped us get to the right place so we could get the connecting train in time.

3. My seat was already taken on one of the trains. I was advised by the conductor to walk through the train to carriage 8, get off, and get on again. There were 2 trains joined together. I wasn’t sure if the train would wait for me as they only stop for a minute! Fortunately the staff were very helpful getting me off, and getting me on again. They seated me next to Bill.

The tourist attractions we visited were outstanding. Everything we saw was worthwhile. We loved the spectacular Stage Shows.

We loved the cruise. We made new friends, had a lot of shipboard fun. The concierge and other staff were lovely.

Our guides were friendly, helpful and really good company.

We are happy to see how well China is going with trains, stations , roads, housing. National Parks and environmental protection. Good job!

We would recommend your Tour Company should anyone ask . We were very happy with everything.

All being well, we will return to do the other half of the original trip.

Here are some happy photos from Our enjoyable time visiting China.

Yours sincerely.

Carol & Bill

Destination(s): Jiuzhaigou, Chengdu, Sichuan, Chongqing, Yangtze River, Zhangjiajie, Hunan, Xian, Pingyao, Shaanxi, Beijing, Luoyang, Henan, Shanghai, Suzhou, Jiangsu
Date of Experience: May 9, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Rita
Georg

Georg

Germany

Reviewed on June 6, 2024

Dear Amber,

the river cruise was very nice.

I would like to thank you very much for the great organization and the support during the trip.

I will book the next China trip with you again.

Thanks again and best regards from Germany,

yours Georg

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: May 25, 2024
Trip Type: Traveled as Solo
Tour Customized by: Amber
Courtney

Courtney

New Zealand

Reviewed on May 31, 2024

Hi Evelyn,

Thank you so much for reaching out. I apologize for the delay, we have been very busy in our last few weeks of our China trip.

In regards to feedback for the 12-day cruise, it was fantastic. We were the only people on the boat who didn't speak Chinese and yet we felt so welcome and included. The staff (whether they spoke any English or not) went out of their way to treat us with kindness and incredible hospitality. One of the cruise managers, Leila, often came and interpreted for us exclusively while the other cruise manager was explaining things in Chinese. The tours were fantastic. We were able to learn so much about the different areas that we visited and every location was beautiful. And the food! Everything we ate was delicious. The chefs did an amazing job in providing wonderful food for every meal.

We have one very strange request. Whilst on the boat, there was a sauce there called noodle companion. If you could put us in touch with anyone who might know the recipe, we would be so grateful. We've been trying to find it on our whole trip through China because it was so delicious.

All in all, this was amazing experience and one of the best things we did in China. Thank you again for helping us organize it and please let us know if there's anything else you need from us.

All the best,

Courtney

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: May 2, 2024
Trip Type: Traveled as Other
Tour Customized by: Evelyn
Martin

Martin

Switzerland

Reviewed on May 30, 2024

Dear Evelyn,

We enjoyed the cruise very much and overall, we were fully satisfied with the journey:

- everything went smoothly and without problems (booking of journey, onboarding, attendance during cruise, check out)

- friendly staff, attentative service in restaurantgood attendance of passengers, english speaking staff was always available

- buffet choice good, some more variation in the dishes offered would be great.

kind regards,

Martin Bruengger

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: May 23, 2024
Trip Type: Traveled as Other
Tour Customized by: Evelyn
Eberhard

Eberhard

Germany

Reviewed on May 28, 2024

Dear Evelyn

We are back. We are at home after 4 weeks wonderful hollidais in China.

Your help was excellent.

many thanks for all. You and your collegues did a very good job, very perfect, flexible and very very kindly.

Many thanks from us from Germany Berlin

P.S. When a friend want go to China i will suggest him your help.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Andreas

Andreas

Germany

Reviewed on May 27, 2024

Hi Phoebe,

Yes, everything fine. Thanks.

Very nice cruise.

Andreas

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 25, 2024
Trip Type: Traveled as Families
Tour Customized by: Phoebe
Zazi

Zazi

USA

Reviewed on May 25, 2024

Hi Wonder!!

We will send you more detailed reviews/comments later but so far the tour has wildly exceeded all of our expectations, for which you and our wonderful guides and drivers deserve so much credit!! In addition to all of the sights on our itinerary and the fantastic acrobatic show we saw in Beijing and the extraordinary light show we saw in Guilin, we were also fortunate enough to have Linda recommend to us the AMAZING Shu Feng Ya Yun Sezchuan Opera show last night, just a short walk from our hotel, which was one of the best shows we have ever seen!! The shadow puppets and mask-changing were especially incredible! And yes we did receive yesterday the BEAUTIFUL gifts you sent us - thank you so much - we love the pandas and will treasure them always!

Zazi

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Chongqing, Yichang, Shanghai, Chengdu
Date of Experience: May 11, 2024
Trip Type: Traveled as Other
Tour Customized by: Wonder
Lora

Lora

Germany

Reviewed on May 22, 2024

Dear Amber,

Thank you for your support.

The journey was very nice, we were very satisfied especially with the crew.

Nice greetings,

Lora

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 27, 2024
Trip Type: Traveled as Families
Tour Customized by: Amber
Zakrevski

Zakrevski

USA

Reviewed on May 21, 2024

Hi Phoebe,

The hot pot was super! It was too spicy for me, so I ate the mild version.but my husband loved the spicy one!

All were interesting. Leshan Buddha was amazing. Sichuan opera awesome, my husband still trying to figure out how they changed masks. and panda were so cute.

We love Chengdu. the hotel was also very good, modern, and great location

The cruise was awesome! David our Chongxing guide was excellent. Chongxing was our biggest surprise.Chongqing's night view was stunning

Yes, we got lucky with the weather, sunrise and sunset in Huangshan

Phoebe, thank you do much for organizing our tour in China, Great job!

Zakrevski

Destination(s): Zhangjiajie, Hunan, Chengdu, Sichuan, Chongqing, Huangshan, Anhui, Yangtze River
Date of Experience: April 21, 2024
Trip Type: Traveled as Families
Tour Customized by: Phoebe
Edge

Edge

USA

Reviewed on May 17, 2024

Nihao RITA.

My family and I truly enjoyed every minute of our China tour. You’ve met and exceeded our expectations. We’ve given our feedback to KEVIN, JIM, EILEEN, AIRA, and LINDA, but I also plan to email you my feedback to this unforgettable tour.

Very much worthwhile.

EDGE

Destination(s): Beijing, Chengdu, Sichuan, Chongqing, Yangtze River, Zhangjiajie, Hunan, Xian, Shannxi
Date of Experience: April 26, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Lee

Lee

Singapore

Reviewed on May 15, 2024

Hi, Wonder.

Ok, my friend and I thoroughly enjoyed the cruise - we upgraded the room which we thot was very good and very well maintained. Even the bath towels are of good quality!

Special mention to our guide Lawrence from the ship - he was assigned to assist us since he could speak English - he was very good and made sure we understood the detailed itinerary. We’re very glad that he was there to help us all along the trip!

We think the pace of the tours were good, and the processes and organisation for embarkation etc were very well thought out, planned and executed. We also enjoyed the narration when the ship cruised through the gorges, I think it was also Lawrence who read out the English descriptions of the cruise and the features that we were passing.

If there was one complaint, perhaps it was that there are not enough lifts in the ship and they didn’t go to the top floor. I think this is especially for older tourists like me!

Thanks, I will certainly recommend your services to my friends and relatives.

Lee

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: May 10, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Alvin

Alvin

Singapore

Reviewed on May 14, 2024

Hi Rita,

Thank you for your kind assistance in organising the private tour for my group.

Firstly, I must said you are very responsible and trustworthy. As this was the first time we got China Discovery to arrange the above tour,

Highly Recommended for your reliability and the excellent service provided.

It was unfortunate that our trip coincided with China May Day holiday as most places of interests were crowded.

My personal opinion, the program could have been better spaced out especially for seniors.

The train from Chongqing to Xian arrived almost at midnight and we reached hotel about 1am. The departure from hotel to see the Terracotta the next morning was 06:30am. Too tight, we barely had 4hrs of sleep. It would be better if the visit to the Terracotta is in late morning or early afternoon. Unfortunately, my wife and I were unable to join the visit to see the terracotta as we find it very tiring after the long train journey from Chongqing. Had to give it a miss.

However, we did enjoy the Beijing tour very much especially with your guide Mr Jackson Liu. He was very cheerful and knowledgeable. Also very helpful.

Overall it was a very enjoyable trip and will definitely recommend my friends to seek your assistance if they are planning a China trip, My wife and myself will definitely engage your services in the near future for our next China tour.

Thank you again.

Regards

Alvin

Destination(s): Shanghai, Chongqing, Yangtze River, Xian, Shaanxi, Beijing
Date of Experience: April 26, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Rita
Christiane

Christiane

Germany

Reviewed on May 13, 2024

Dear Rita,

thanks for your email. We‘re going back today in the evening.

We will definitely recommend the agency and you too. Everything worked out perfectly.

Best regards

Christiane

Destination(s): Chongqing, Yichang, Yangtze River, Zhangjiajie, Hunan, Yangshuo, Guilin, Guangxi
Date of Experience: April 21, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Sabine

Sabine

Germany

Reviewed on May 13, 2024

Hello Rita,

the cruise was wonderful and perfectly organized. The best things were:

- perfect organization,

- nice Amie, who made me feel welcome,

- very good food; there were enough healthy things for me f.e. salad, fruits, vegetables,

- cappuccino in the bar

- perfect organized (optional) tours

There are some things I would change if I were you:

- Cappuccino should be included and available for breakfast ( I had to ask twice and then they brought it (for € 5, what is very expensive; the other days I went to the bar myself);

- my neighbours (cabin 408) were strong smokers and were smoking on the balcony all the time. The smoke came over to me (when the boat moves), so I couldnt sit on the balcony. Non-smoking should mean, that it is not for smokers. In Germany smoking is out and the people think very much about health. Moreover they were talking at 4.30 h, so I couldnt sleep anymore.

- the announcements in the cabin are annoying. I dont need it. The schedule is enough. I asked them to turn off the announcements and they did :-)

So, it was a wonderful experience and everything worked well.

Best regards from Germany

Dr. Sabine Kohley

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 6, 2024
Trip Type: Traveled as Other
Tour Customized by: Rita
Eberhard

Eberhard

Germany

Reviewed on May 10, 2024

Dear Evelyn

All is absolute fine in China. The guide Anna in Beijing was very good and flexible.today we arrived in xi an. Weather is rainy.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Eberhard

Eberhard

Germany

Reviewed on May 10, 2024

Hallo Evelyn

All is very fine. Now we are in Guangzhou. Judy picked up us perfect like all other giudes. The guides are all very very friendly, exact and flexible. All made a perfect Job.

All is good Judy will bring us to the station.

Eberhard

Destination(s): Chongqing, Yichang, Yangtze River, Beijing, Xian, Shaanxi, Chongqing, Wuhan, Hubei, Foshan, Guangzhou
Date of Experience: April 25, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Evelyn
Sukumal

Sukumal

Thailand

Reviewed on May 7, 2024

Feedback as below:

Everything was great. I love every moment of it. Thanks to you to be such a good coordinator. I definitely recommend my friends to use your service.

Thanks

Sukumal

Destination(s): Yichang, Chongqing, Yangtze River
Date of Experience: April 26, 2024
Trip Type: Traveled as Solo
Tour Customized by: Evelyn
Daisuke

Daisuke

Japan

Reviewed on May 6, 2024

Dear Rita,

Good morning. Sorry for my late reply.

Firstly, I was safely back to Shanghai in mid night of last Saturday.

We really enjoyed the travel to Chongqing. Thanks for your every arrangement!

Regards,

Daisuke

Destination(s): Shanghai, Chongqing, Yichang, Yangtze River
Date of Experience: April 30, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Katherine

Katherine

Malaysia

Reviewed on May 6, 2024

Hi Jack,

Sorry for this late reply. I had a very busy day today running errands here and there, so many things to attend to after my return from China!

The Dazu tour was great! David was a great English speaking guide and he took care to go through with us the history of Dazu Rock & The Beishan Carvings. He was very knowledgeable, nice and friendly. Then he took us to a nearby Restaurant for our lunch, the food was good and the price was reasonable. Unfortunately we couldn't converse much with the driver as he can't speak english and our Chinese was quite limited but he was very pleasant and nice. The car was nice, clean and comfortable. All in all, we had a great day!

Oh, we enjoyed the Yangtze Cruise too ... there were a lot of activities to do on board if we chose not to join in the excursions. 4 days 3 nights just flew by so fast, which meant, we had a great time. The Officers and Staff on board the cruise were very welcoming, friendly and helpful, which made our stay very nice and comfortable.

The transfer from Yichang Three Gorges Dam Centre to Yichang East Railway Station went smoothly and without any problem. With the help of the Cruise Manager Allan and Vivian from your side, we were able to finalise the final details of the transfer. We arrived at the Yichang East Railway Station at about 13:30, with plenty of time to spare before our train left for Chongqing at 14:45.

As for the train tickets, thank you very much for your patience and your time in getting us the train tickets back to Chongqing on the 30 April, at no extra costs. It was a very great relief when we heard that!

All in all, we were very happy with your services! Both you and Jason were very professional and were there to help us with our itinerary along the way and everything went well as planned. I would definitely be in touch again when I plan my next trip to China.

Thank you again and may you have a great day!

Warmest Regards,

Kat

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 28, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Jack
Sharon

Sharon

Singapore

Reviewed on May 6, 2024

Oh congratulations then Jack!

Yangtze River Cruise could be better if the weather was great. We love our room though however should improve on sound proofing the room. Guide Betty for White Emperor City spoke excellent English. We were disappointed with the dual language guide for Three Gorges Dam Project. He spoke Mandarin most of the time and we could barely understand!

Sharon

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 20, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Jack
Radha

Radha

Malaysia

Reviewed on May 6, 2024

HI Jack

Firstly congratulations wishes to you been married, have a lovely and joyful journey a head of your marriage.

Regarding my trip on yangtze river cruise..

It was lovely ,wonderful and joyful for us.

About the cruise.. it is well managed and the stafs welcome us with highly hospitality

I highly recommend it to my friends.

Radha

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 18, 2024
Trip Type: Traveled as Other
Tour Customized by: Jack
Bill

Bill

Britain

Reviewed on May 1, 2024

Hi Wonder

Can I think you fit all your help , everything went to plan and Sally was exceptional , she was very well spoken , easy to understand and full of information and felt she actually wanted to help us decide what tours were best for us Many thanks again and I will recommend you should anyone I know be travelling to China

Bill and Michelle

Destination(s): Chongqing, Yichang, Yangtze River
Date of Experience: April 28, 2024
Trip Type: Traveled as Seniors
Tour Customized by: Wonder
Dave

Dave

New Zealand

Reviewed on April 30, 2024

Thank you Rita.

We are very sad that our trip is coming to an end. So far we have had a fantastic time and seen and done some amazing things.

I had a bit of spare time on the high-speed train so came up with this to help your customers. Up to you if you want to use it or make any adjustments (but I think it would be most helpful once people have booked) it reads as follows...

As part of your journey around fascinating and spectacular China, you will most likely take one or more of China Railways High Speed Trains.

These trains are both fast and efficient, enabling you to cover great distances quickly and in comfort.

You may be required to board the train without the assistance of a guide. This may occur depending on station regulations.

The following is suggested as information for travelers. Please note that this is not a definitive guide, as there may be differences depending on station and location, and may be subject to change.

First and most importantly, there are plenty of clean toilets at the stations, and the trains also have Western toilets in each carriage.

Whether you travel First or Second Class is up to you, but there is plenty of leg room in both classes. All trains are non smoking.

AT THE STATION.

Once at the station you will be required to go through security. You will need your passport for this. Your passport is linked to your ticket. We recommend wheeled suitcases or suchlike as luggage trolleys are not provided. Please note that your main bag will travel with you on the train. Unlike a plane where certain items can travel in the hold, prohibited items will be confiscated. Eg. Knives or souvenir swords.Check ahead for prohibited items to avoid disappointment.

You will need your passport, the train number, carriage number and seat allocation for your journey. This will be provided by your guide or on your itinerary. It will also pay to know your departure time.

There are departure boards in multiple places in the stations. These will link your train number with a boarding gate.

Your trains details will be in one of 3 colours.

Yellow: information stage

Green: boarding stage

Red: departure stage.

In order to run efficiently the trains do not wait. Please be in the correct place ready to board. Depending on the number of train carriages, there may be 2 boarding gates. Eg. 4A and 4B. These will correspond to the carriage number. Don't panic if you get it wrong, but it may result in having to walk a little further on the platform to get to your carriage.

You will need your passport to leave the station to go to the platform. There are lines for self check-in and another for passports/ assisted check-in. This may be detailed overhead, or look for the person manning the assisted check-in line. Use this line to proceed to the platform.

PLATFORM / TRAIN

If no train in platform: There are markings on the ground showing the approximate carriage location. You should wait there. If in doubt you can ask for help.

If train is at platform: Check the train number on the side of carriage.(in case two trains either side of platform)

Find your carriage number and board. Seat numbers are clearly labeled. Place your big luggage overhead. Some trains have additional storage at carriage end. Do not store drink bottles overhead as they may leak, due to cabin pressure.

Depending on the length of your journey some basic food may be available (cashless transactions.) You can take your own food if you wish. Hot water is also available on board.

Enjoy your safe and comfortable journey. Be sure to take in the scenery as you travel.

ARRIVAL

Not all train services may terminate at your destination. The next station is shown on a display at both carriage ends (in English also) . Knowing your arrival time will further assist you in getting off at the correct station.

If you are being met at the station your previous guide should give you directions where to meet, as the stations are normally large with multiple exits. You can also have your next guides name and phone number if you wish. You will need your passport again to exit the station terminal, at the manned checkout line.

Depending on the station layout you will be met at the terminal exit, or the arranged location. Your happy, smiling guide will have your name on a signboard to welcome you, and be ready to assist as required.

Dave

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Chengdu, Sichuan, Zhangjiajie, Hunan, Shanghai, Hangzhou, Zhejiang, Lijiang, Kunming, Yunnan, Guilin, Guangxi
Date of Experience: April 1, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Chan

Chan

Singapore

Reviewed on April 28, 2024

Dear Leo

I am writing this letter to express our thanks and gratitude to you for making our recent trip an unforgettable one.

The guides provided (David,Gila & Sally) were very professional and exhibited excellent attitude in providing a great service to us taking into consideration our needs and preferences. The group had a wonderful time thanks to your organisation and arrangement of the efficient team for us in this trip,

Overall this was an amazing trip, we all enjoyed it so much. We are now working on a return visit to China and is looking forward to use your services again soon.

On behalf of our group of 11 pax, we sincerely thank you for organising this wonderful trip for us.

Looking forward to more trips to China in the future with your company.

Best regards

Chan

Destination(s): Chengdu, Sichuan, Yangtze River
Date of Experience: April 20, 2024
Trip Type: Traveled as
Tour Customized by: Leo
Kate

Kate

Poland

Reviewed on April 25, 2024

Hi Samantha:

Yes!! Sandy is amazing! Pretty tired but very happy. When my friends come to China I hope they will get her or someone equally delightful. Thank you for arranging the trip for me. Wish we could meet in person.

Kate

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Suzhou, Nanjing, Jiangsu, Beijing
Date of Experience: April 12, 2024
Trip Type: Traveled as Solo
Tour Customized by: Samantha
Elsie

Elsie

Singapore

Reviewed on April 23, 2024

Hi Rita,

Thanks for all your help.

The tour arrangements are able to be tailored to our interests.

I will like to plan to go to Tibet. When is a good time?

Thanks and with regards.

Elsie

Destination(s): Xian, Shaanxi, Yangtze River, Chengdu, Sichuan
Date of Experience: April 12, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Don

Don

USA

Reviewed on April 21, 2024

Hi Tracy,

The tour was EXCELLENT!

Jamie in Beijing was a 10 Star Guide, the best guide I have ever experienced. (I have used about 40 guides in the last 6 years.) He spoiled us with his attention to details and his concern for our interest. He arranged for a wheelchair for me on the 2nd day as I was having an issue walking that day. It was a temporary issue, but Jamie was the one that suggested get a wheelchair and he pushed me around all day. All the other guides did an excellent job. The tours selected were very good and we enjoyed all the attractions.

When we arrived in Chengdu, our guide, Bay had presents (Chopsticks, Bookmarks, & Panda Bears) for us and that was appreciated by the wives.

All the hotels were 4 stars and we enjoyed each and everyone. Novotel Xinqiao was our favorite.

The restaurants and homes that we visited were very good.

The river cruise was very nice, we upgraded to premium cabins once we got on the boat at a much less cost than if we had booked the premium cabins in the beginning. The food on the boat was ok, but we felt it could have been much better.

The transportation was very good with plenty of room for the 6 of us and baggage.

The pickups and drop offs were good

After each guide we were asked to fill out a rating sheet and give it back to the guide, I personally would prefer a different way of giving my review. It was uncomfortable handing the guide back an evaluation, even though our evaluations were very good. Maybe an email survey after each hand off.

I would recommend that China Discovery raise the suggested tip amount for your guides. We tipped 3 to 4 times the suggested amount but others may not.

The other tour companies I have used in the last 2 years have suggested (US Dollar) $8 to $10 per day per person for the guide and $5 to $7 per day for the driver.

I was very pleased with the quality of the hotels, meals, guides, transportation and communication.

Don

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Yangtze River, Changhsa, Hunan
Date of Experience: March 24, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Pei Ying

Pei Ying

Australia

Reviewed on April 20, 2024

Hi Leo,

The trip was overall well planned. We enjoyed the various places of interest and fantastic local food. Small hiccups were quickly resolved and travel was comfortable. Tour guides were knowledgeable and helpful. We will recommend to our friends and family.

Pei Ying

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Yangtze River, Shanghai
Date of Experience: March 30, 2024
Trip Type: Traveled as Families
Tour Customized by: Leo
Yaovaluk

Yaovaluk

Thailand

Reviewed on April 17, 2024

Hi Amber,

We truly enjoy our cruise very much .

The ship is quite new with modern look . The room is very comfortable . We enjoyed every meals on board . Lots of varieties with good qualities and different menu for everyday. Their cooking was very good too . We signed up for all optional tour except Ship lock as my husband needs to have business meeting in Yichang .

I am very impressed with the cruise manager who was concerned about us meeting with Lily tomorrow and offered to call Lily to ensure that we would meet Lily before going for the excursion . I gave him the number and he arranged with Lily to come up to the cruise to meet us . That ‘s very kind of him .

Definitely , I am very pleased and enjoy my cruise holidays very much and look forward to our Zhangjiajie tour .

Once again , thank you very much Amber for your arrangement for us .

Kind regards,

Yaovaluk

Destination(s): Zhangjiajie, Hunan, Yangtze River
Date of Experience: April 17, 2024
Trip Type: Traveled as
Tour Customized by: Amber
Goh

Goh

Malaysia

Reviewed on April 17, 2024

Hi Mr Wonder.

Sorry for my late reply. So far the tour has been great. Every tour agent has indepth knowledge of the historical site we visited. Rgds

Goh

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuan, Yangtze River
Date of Experience: April 8, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Steven

Steven

New Zealand

Reviewed on April 16, 2024

Hi Wonder,

Just to thank you for defraying postage in sending the jacket I left at Xian hotel to Shanghai hotel. Please send my regards and my appreciation to Sally in managing the jacket to Shanghai.

Apart from her help to send the jacket, Sally has been a wonderful guide not just for Xian and Terricotta warriors but also as we discovered she’s very knowledgeable in China’s history. We had lengthy conversations and I’ve learned much from her.

Regards,

Steven

Destination(s): Shanghai, Yangtze River, Zhangjiajie, Hunan, Xian, Shaanxi, Hangzhou, Zhejiang, Suzhou, Jiangsu, Shanghai
Date of Experience: April 5, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Yaovaluk

Yaovaluk

Thailand

Reviewed on April 14, 2024

Hi Amber,

Thanks for reaching out.

Thank you very much for your kind assistance for our coming holidays on the cruise and tour of Zhangjiajie. I am truly appreciating your good and fine services rendered to me in arranging for this trip. I shall recommend to anyone who would like to spend their holidays in China to contact you .

Looking forward to having good holidays as per your arrangement.

Kind regards,

Yaovaluk

Destination(s): Zhangjiajie, Hunan, Yangtze River
Date of Experience: April 17, 2024
Trip Type: Traveled as
Tour Customized by: Amber
Ashok

Ashok

USA

Reviewed on April 13, 2024

Hello Jack,

Jason, the guide in Chengdu was excellent. Highly recommend him. Cathy in Shanghai, Yolin in Zhangjijai and David in Chongqing were also good.

I suggest that for future clients please include Tibet Museum in the itenrary. It is very close to Potola Palace. We were able to spend an hour there. Requires at least 3 hours.

The lunch provided by the guides were generally good. Two of our party are vegetarian. The guides could order appropriate dishes for them.

I would recommend your company and you to our friends for their China travel needs

Also a quick question. Can you arrange Tibet Permit for Indian Passport holders?

Ashok

Destination(s): Shanghai, Zhangjiajie, Hunan, Yangtze River, Chongqing, Lhasa, Tibet, Chengdu, Leshan, Emeishan, Sichuan
Date of Experience: April 13, 2024
Trip Type: Traveled as
Tour Customized by: Jack
Thomas

Thomas

USA

Reviewed on April 12, 2024

Hi Evelyn,

Tour is very good. We all enjoyed it. we are happy with whole trip. Local guides are extremely helpful

Thomas

Destination(s): Yangtze River
Date of Experience: April 2, 2024
Trip Type: Traveled as
Tour Customized by: Evelyn
Mario

Mario

USA

Reviewed on April 10, 2024

Hi Wonder,

it was a nice experience! Thank you

Mario

Destination(s): Yangtze River
Date of Experience: March 24, 2024
Trip Type: Traveled as
Tour Customized by: Wonder
Andy

Andy

Australia

Reviewed on April 10, 2024

Hi Wonder,

We wanted to take a moment to express our heartfelt gratitude for the great experience we had aboard Century Oasis. As a family, we’ve traveled to many places around the world but this trip truly stands out as one of the most memorable.

Thank you Wonder from yangtze-river-cruises.com for helping us to arrange the cruise. Your attention to detail and excellent customer service made the booking process smooth and stress-free. We couldn't have asked for a better experience, and we're already looking forward to our next adventure with your company.

Also thanks to our amazing cruise manager Allan Chen and all the cruise crew members on Century Oasis from Chongqing to Yichang. From the moment we stepped on board until our final farewell, Their attention to detail and dedication to ensuring a fantastic experience for all passengers was evident.

The ship's cleanliness, quiet ambiance, and outstanding service truly made our time on board feel like a dreamy escape from the hustle and bustle of everyday life. It was a haven where we could relax, unwind, and immerse ourselves in the spectacular scenery of the Yangtze River.

Thank you once more for all your unwavering assistance, warmth, and for continually watching out for us. Can't wait to cruise again with someone as awesome as you leading the way!

Regards,

Andy

Destination(s): Yangtze River
Date of Experience: March 6, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Juergen

Juergen

Germany

Reviewed on April 7, 2024

Hallo Evelyn,

many thanks for your organizations... All works very well

Juergen

Destination(s): Yangtze River
Date of Experience: April 6, 2024
Trip Type: Traveled as
Tour Customized by: Evelyn
Claus

Claus

Germany

Reviewed on April 7, 2024

Dear Tracy,

We had a great afternoon with our guide in Yichang and all was fine.

Now we’re back in Beijing and I want to say thank you very much for your support!

All guides were very friendly, helpful and shared their great knowledge with us. We were very happy doing this tour with China Discovery!

Claus

Destination(s): Chengdu, Sichuan, Guilin, Guangxi, Yangtze River
Date of Experience: March 27, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Nicola

Nicola

Australia

Reviewed on April 6, 2024

Hi Tracey,

I have been well and on a cruise in Japan.

The tour in China was superb, I enjoyed each and every moment, all of the guides were great and helped me with the trains. Thank goodness I had your contact those couple of times I or the guide was in the wrong spot for pick up! But that’s part of the adventure.

I would have like to have had more time or a short trip in Shanghai at the end just to see the highlights like the Bund.

I was disappointed with the pandas in Chengdu as I thought they were in the wild or semi wild and not in the zoo, however that is my fault for not asking the question before hand or doing more research.

Thanks so much h for looking after me while I was in China, I felt very safe, secure and will come back again.

Nicola

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Shanghai
Date of Experience: March 14, 2024
Trip Type: Traveled as Solo
Tour Customized by: Tracy
Milton

Milton

USA

Reviewed on April 2, 2024

Hi Rita,

I am currently on Cathay Pacific on my way to Hong Kong, and need a couple of days to decompress from my China tour -- but I will write a very detailed summary of my thoughts to you in a day or two.

I do want to thank you, however, for your assistance and your thoughtful gift. Your help throughout has been very much appreciated.

best regards,

Regards,

Milton

Destination(s): Yangtze River, Chengdu, Xian
Date of Experience: March 15, 2024
Trip Type: Traveled as
Tour Customized by: Rita
Jim

Jim

USA

Reviewed on April 1, 2024

Hi Phoebe,

See my response below

In response to your query, here are my feedback:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, Phoebe Gao was very responsive and helped me to join a spring Yangtze cruise from Yichang to Chongqing. She is very thorough and promptly and answered my numerous questions.

2. How’s the service of the President No.8 cruise during your whole tour?
The ship's staff were very friendly and helpful, especially the cruise director who was my English speaking contact. The buffet meals were delicious and had a good variety of choices.

3. Would you like to recommend our company?
I thoroughly enjoyed this cruise and learned about the Yangtze River area culture, the magnificent dam and its ship locks. The tour company and cruise process are highly recommended.

Regards,

Jim

Destination(s): Yangtze River
Date of Experience: March 25, 2024
Trip Type: Traveled as
Tour Customized by: Phoebe
Rex

Rex

Canada

Reviewed on March 28, 2024

Good Morning, Wonder.

We are on the train to Guilin now. We had a good but short visit in Chengdu. Ellen managed to show us all the attractions as per our itinerary despite the rain. We enjoyed the delicious lunch Ellen took us to very much.

Ellen gave us a survey to fill out but unfortunately we lost the survey form this morning. If it’s still required please email me a new form at your convenience.

Thank you.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Jordan

Jordan

Canada

Reviewed on March 26, 2024

Hi Samantha,

Sunrise was very nice and checked us in to a nice room at 8:30 am. It’s been a while since we were in Shanghai, and it is a wonderful, clean city that’s very vibrant. It has been sunny and warm the last four days.

Jordan

Destination(s): Yangtze River
Date of Experience: March 10, 2024
Trip Type: Traveled as
Tour Customized by: Samantha
Sira

Sira

Thailand

Reviewed on March 26, 2024

Dear Wing Zeng,

My family and I have now arrived safely back at home in Bangkok. We had a wonderful time on the cruise, and we would like to thank you very much for assisting us on the whole process, from booking the cabins to arranging transportation from Jingzhou to Maoping port. We are very impressed with your service.

As for your questions, here is my response:

1A: Wing Zeng always responds to our emails very promptly. At the beginning when I planned to book the cruise, Wing Zeng has been very patient to respond to all my questions about the cruise itinerary and the cabin types. I am very happy with her service.

2A: With Wing Zeng's help, our tour arrangements were very smooth. Our family travel with one senior and one small child, so we were very careful about transportation to and from the port. On the day of embarkation, Wing Zeng helped us book a van transfer directly from our hotel in Jingzhou to the port, which made the embarkation process very smooth and enjoyable.

3A: Definitely. I highly recommend your service to anyone who wants to take the Yangtze cruises.

4A: I'm very satisfied with your service. Our travel consultant is very helpful and professional.

5A: It would be nice if you could give a little warning that the water level in Chongqing might be too low around this time of year. Originally, our cruise was scheduled to end at Chongqing Chaotianmen port. But because of the low water level, we had to disembark somewhere else and took a 2-hour drive to Chaotianmen. The cruise arranges the transfer smoothly and it worked out fine in the end. But if this is something that happens usually around this time of year, it would be nice to be given a little warning beforehand.

Sira

Destination(s): Yangtze River
Date of Experience: March 19, 2024
Trip Type: Traveled as
Tour Customized by: Wing
Helen

Helen

Philippines

Reviewed on March 24, 2024

Hi Samantha,

Thank you for guiding us.

The crew are very nice also the tourist guide. We are the only none speaking Chinese on board.

Helen

Destination(s): Yangtze River
Date of Experience: March 18, 2024
Trip Type: Traveled as
Tour Customized by: Samantha
Rex

Rex

Canada

Reviewed on March 24, 2024

Hi Wonder,

We have just finished our first day tour in Xian.

Our tour guide Gin is great. We enjoyed very much the visit and the delicious lunch she provided.

Thank you. We will be in touch.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Lim

Lim

Malaysia

Reviewed on March 21, 2024

Hi Evelyn.

Yes. We arrived safely and touring Beijing now. Thanks for your hospitality and all the professional tour guide and driver arrangement

Lim

Destination(s): Chengdu, Leshan, Sichuan, Yangtze River, Whan, Hubei
Date of Experience: March 12, 2024
Trip Type: Traveled as
Tour Customized by: Evelyn
Rex

Rex

Canada

Reviewed on March 21, 2024

Hi Wonder,

Thank you for the update.

We have had a great first day touring in Beijing today. Jack is taking good care of us. We appreciate having him accompanying us in Beijing.

Please keep in touch during our visit in the coming weeks.

Rex

Destination(s): Beijing, Xian, Shaanxi, Chengdu, Sichuan, Guilin, Guangxi, Yangtze River, Zhangjiajie, Hunan, Shanghai
Date of Experience: March 20, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Ms Ching

Ms Ching

Singapore

Reviewed on March 18, 2024

Hi Samantha,

Thank you again for arranging such a seamless and enjoyable time for our family. Kids refer to this holiday as a pampered treat (we usually make them backpack). It is not an easy feat accommodating needs of an elderly 82 year old, and kids ranging from 11 to 16 years, but all requests were seen to promptly.

Answers to your questions:

1. Yes, Samantha was very prompt responding to my numerous queries, regardless of how late they were sent. She even replied on weekends!

2. Excellent advice by Samantha.

3. Definitely willing to recomend.

4. Reliable, prompt, service-oriented, friendly, trustworthy service.

Ching

Destination(s): Yangtze River
Date of Experience: March 9, 2024
Trip Type: Traveled as Families
Tour Customized by: Samantha
Giovannni

Giovannni

Italy

Reviewed on March 18, 2024

Hello Wonder,

The cruise was a great success and we were all very happy and satisfied.

Corresponding with you was very efficient and your patience in helping us with all our problems was remarked by each of us! The ship was really first class: the rooms, the meals, the personnel, the arranged tours, in a word: everything was over our expectations and we would certainly recommend your services to any friend who might be interested in the Three Gorges Cruise

Thanks once again for your help and all the best

Giovannni

Destination(s): Yangtze River
Date of Experience: March 12, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Alice

Alice

Singapore

Reviewed on March 18, 2024

Hello Wonder,

Thanks for the arrangement of the tour. Everything was well arranged and we have a good time. The tour guide and driver were knowledgeable, patient and helpful. The hotels provided good service and comfort. The room were spacious and clean. Will highly recommend to friends and relatives who like to visit.

Alice

Destination(s): Yangtze River, Zhangjiajie, Fenghuang, Hunan
Date of Experience: March 5, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Sue

Sue

UK

Reviewed on March 15, 2024

Dear Wonder

Thank you for your email. We are now back in UK after our amazing trip and we’re very happy to give you some feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You have always been very fast in replying to us…….usually within 24hours. When you were going to be unable to do so because of personal commitments or the Spring Festival, you let us know and replied as soon as possible after that. We have been impressed with your efficiency and thorough answers to our questions. When we had difficulty in finding a suitable way to pay because of very different systems in China and UK, you gave us different options and provided all the information we needed. It has been easy to communicate with you and we have been very happy with your service.

2. How is tour arrangement, including the drivers,tour guides,hotels,etc?
Tour Arrangement: The itinerary was so interesting, varied and well planned. We were able to visit the famous places in your country such as Tian’anmen Square, The Great Wall, Terracotta Warriors etc but also places that are less well known to people in the West. All the journeys between cities were carefully arranged and the timing was good. The train journeys were excellent but we found the stations a little confusing, particularly Wuhan. It would have been really helpful if the Guides could have come into the stations with us as we speak no Chinese. Sally in Yichang helped us enormously by writing out in Chinese all the information we needed in Wuhan. We were able to show this to a member of station staff who helped us find the train. It was a very busy 10 days and it might have been good to have a little more ‘free time’ but then we would not have seen as much!
Tour Guides and Drivers: The drivers were all good and helpful. We found the Buick cars quite difficult to get in and out of, particularly from the back seats. The Guides were all great and their English was extremely good. Jack (Beijing), Johanna (Pingyao) and Timo (Xi’an) were fantastic. Their knowledge about all the places was incredible and they were able to explain it all well. They were helpful in explaining and ordering lunch and in understanding our needs eg finding an ATM. They were also flexible in helping with problems eg when our friend needed to see a Chinese Herbalist. We enjoyed talking with the Guides very much.
Hotels: The hotels in Beijing and Xi’an were very good. David and I liked the hotel in Pingyao because it was different and less Western. However, we’re sure that some Westerners would not have liked it and it might be good if you told guests in the itinerary that this was a more typical Chinese hotel. There was no Western-style coffee at breakfast there. The Yangtze Gold cruise ship was ok but we saw much smarter ships on the river. The cabin and facilities were acceptable. We can see that the ship mainly caters for Eastern guests and their cultural expectations which we were happy to accept for a few days but it would be worth noting that Western guests like more flexible dining times, better entertainment and a greater sense of luxury. As all the ports where the ship stopped (except the final port) were deep in the gorge and there were many steps up from the river, this should be noted in the itinerary as some people would not be able to climb up.

3. Would you like to recommend our company?
We would be very happy to recommend China Discovery.

4. Points that your company might find helpful for Western guests.
• It is VERY expensive for Westerners to use their mobile phones abroad so most travellers prefer not to make or receive calls. They do not have wifi unless they are in a hotel etc so communication with Guides is difficult when travelling etc. Western guests might be advised to have a VPN or buy a Chinese SIM card. They might also be advised to download WeChat for easy communication.
• We do not use Alipay or WeChat in the West so this is an unfamiliar way of paying/transferring money. However this is essential in China as most places do not accept western credit cards.
Thank you.

With very best wishes

Sue and David

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Wuhan, Hubei
Date of Experience: March 2, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Barrie

Barrie

UK

Reviewed on March 14, 2024

Dear Wonder

Thank you for arranging our holiday in China which was both educational and extremely enjoyable. I address the questions you ask on behalf of Jean and myself; I expect David and Sue will respond separately. I am not the photographer in the family. Jean will select some photographs to send you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
You always fully answered our questions overnight UK time so we had the answer the following morning. You were equally prompt when we were in China.

2. How is tour arrangement, including the drivers, tour guides, hotels, etc?
The tour arrangements were excellent, as were all the guides. Jack in particular was outstanding. The one criticism we would make was I your guide in Wuhan, with whom we had no contact, should have given you better advice to pass on about our the layout of the station at Wuhan. We didn’t realise on arrival for some ten minutes that arrivals and departures were on different floors in the manner of an airport. We ended up cutting it extremely fine to catch the train. We could well have lost it if you had not had the foresight to ask Sally to give us questions in Chinese which we took to the service desk.
The accommodation was excellent., although it might be advantageous to advise clients that the hotel in Pingyao is a historic building ,which is full of character but lacks the amenities of a modern hotel which they may prefer. The one disappointment was the boat, which was in need of refurbishment. While the quality of the food in the buffets was good, it was seldom other than lukewarm. There was a very limited range of equipment in the gym. It was difficult not to feel envious of passengers on Victoria Sabrina which we accompanied downstream.

3. Would you like to recommend our company?
100% - without hesitation. I am sure you personally will be approached by our friends for assistance when they visit China, which we will encourage them to do.

Thank you again for your arranging a memorable holiday.

Best wishes

Barrie

Destination(s): Beijing, Pingyao, Shanxi, Xian, Shaanxi, Yangtze River, Wuhan, Hubei
Date of Experience: March 2, 2024
Trip Type: Traveled as Families
Tour Customized by: Wonder
Celica

Celica

USA

Reviewed on March 14, 2024

Hi Tracy:

I finally recovered from the long flights and the 12 hour-time difference with Florida. I first of all would like to thank you for such a great job before and during my trip. You answered all of my questions and gave me peace of mind since I was traveling all by myself so far away from home. Alipay was a great suggestion because it not only helped with paying for just about anything but also kept us in touch throughout my trip with their chat feature. The trip you put together for me was exceptional, and along with some of the optional tours we added, and the cruise ship you picked made for a superb experience.

The hotels were very good, well located and clean, I was just a bit disappointed that most of the staff in the majority of hotels, even at the front desk, didn't speak English, but I was able to communicate through translation apps. The guides were excellent, their English was very good, they were very knowledgeable, attentive, flexible, and very helpful; what I'm very thankful for is that whenever I had train rides they helped me all the way into the train car, with my luggage and finding my seat, that meant a lot because without knowing Chinese I surely would have missed the train or gotten into the wrong one, they also gave me instructions as which way to go once I arrived to my destination to meet the guide. I particularly enjoyed Linda, Kenny, the guide in Chongqing, and Eileen. The vehicles and drivers were also very good.

The cruise ship couldn't have been better, the staff and local guides with the exception of the very last one (I already contacted the cruise ship regarding this issue) were friendly and very very nice. There were very few non Chinese-speaking passengers and I felt that the cruise director made sure to take care of us at all times. They had shows, optional tours and activities that I enjoyed thoroughly.

The only flaw was the last night in Xi'an, the Airport Hotel was actually NOT within walking distance so I needed to take a shuttle which was provided by the hotel and had a little difficulty communicating with the driver to give him the instructions as to where I needed to be dropped off, but I made it!!!

I will be glad to recommend your company. I loved my China trip and if I had to do it all over again I wouldn't think twice about contacting you and China Discovery!!!! Well done Tracy!

Best regards

Celica

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Yangtze River, Shanghai
Date of Experience: March 14, 2024
Trip Type: Traveled as Solo
Tour Customized by: Tracy
Rosemarie

Rosemarie

USA

Reviewed on March 12, 2024

Dear Ms. Jiang,

We are so pleased with your China tour and are so thankful for all your help.

All the tour guides and drivers have been excellent and we felt very well taken care off.

We felt very safe and therefore could enjoy the tour without any worries.

Not only did we see a lot we also learned a lot about China, the country, the people, etc.

I think it is of great benefit to participate in this kind of a tour, first of all we did not have to share the tour guide with other persons, so we could ask all the questions that came to mind. Also that there was no shopping as a part of the tour was a plus.

Thanks again for a wonderful experience

Rosemarie

Destination(s): Hong Kong, Guilin, Guangxi, Yangtze River, Shanghai, Zhangjiajie, Hunan, Chengdu, Sichaun, Xian, Shaanxi, Beijing
Date of Experience: February 26, 2024
Trip Type: Traveled as Families
Tour Customized by: Rita
Malcolm

Malcolm

Australia

Reviewed on February 15, 2024

Hi Tracy

the boat cruise was, very enjoyable.

Malcolm

Destination(s): Yangtze River
Date of Experience: February 15, 2024
Trip Type: Traveled as
Tour Customized by: Tracy
Pat

Pat

Malaysia

Reviewed on January 12, 2024

Dear Wonder,

Sorry for the super late reply.

Your company consultant (Mr Wonder) has been super efficient replying and solving my doubts. He follows up every single details and everything went smoothly under his guidance.

The service was great from every aspects on the cruise during the tour.

Definitely!

Pat

Destination(s): Yangtze River
Date of Experience: December 27, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Sany

Sany

Indonesia

Reviewed on January 8, 2024

Hi Wonder,

Sorry for just replied your email. We just reached home safely.

Our trips were awesome! We really enjoyed our trips from Yangtze River Cruise to our private tours. Not only we had much fun, but also gained much knowledges.

First of all, I’d like to say thank you so much to Wonder for helping us to arrange our trips. The way he followed up his first email that went to my email spam was awesome. That’s the reason I chose him as my travel consultant. He showed me from beginning that he’s a responsible person.

During our trips, we were accompanied by Nancy, David, and Jack. All of them were very on-time and very knowledgeable; they speak English fluently. That helped us to understand the long history of the places where we visited. The restaurants that they recommended were also nice.

As my thankful to China Discovery, I’ve recommended this company to my relatives and friends who asked me about my trips. Again, thank you so much!

Sany

Destination(s): Chongqing, Yangtze River, Guangzhou
Date of Experience: December 29, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Yu

Yu

USA

Reviewed on December 16, 2023

Dear Tracy,

I would like to thank you for arranging this trip which was truly appreciated. The services provided were excellent. All the guides and drivers were very professional and helpful. The Century Victory cruise can be rated top of the line. Will ask you to book our next trip in China again.

Best regards

Yu

Destination(s): Yangtze River, Xian, Zhangjiajie
Date of Experience: November 25, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Nathan

Nathan

Malaysia

Reviewed on December 9, 2023

Dear Leo Li,

Thanks for your excellent services.

We are very happy with your service.

The only downside was that when the day tour in Chongqing was cut down to a half day, the tour guide still sent us back to the cruise quite early at 4pm.

Whereas in Yichang, Nancy was excellent she adjusted her time to suit us and was very helpful all the way, we covered so much more with her. She was proactive to liaise with the cruise staff etc.

so much more with her. She was proactive to liaise with the cruise staff etc. The 3 tribes visit was one of the highlights of our trip.

Bests,

Nathan

Destination(s): Chongqing, Yangtze River
Date of Experience: November 28, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Jane

Jane

USA

Reviewed on December 9, 2023

Dear Wing,

Apologies for the delay in writing to you. We have been very busy since our return and China seems like a long time ago.

Thank you so much for all your help in making sure that our trip was truly magical.

As first time visitors we were very much in your hands and your advice was invaluable.

The accomodation throughout was excellent and the breakfasts always had a good selection. Transport was always comfortable with tickets and admissions well arranged.

The guides were very attentive and helped us to navigate through the culture and history as they showed us around. I would particularly like to mention Angela. Her knowledge and enthusiasm kept us going on some long and quite tiring days.

I think our favourite moments have to be on the river and that charming hotel Yangshou Mountain Resort. I have enclosed a morning picture from our room. Quite beautiful.

We are now preparing for Christmas with the family so again very busy.

Wing once again we thank you and your team for arranging a marvellous adventure, I'm sure we will return.

With very best wishes

Jane and Jon

Destination(s): Beijing, Xian, Shaanxi, Guilin, Yangtze River, Shanghai
Date of Experience: October 18, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Peter

Peter

Italy

Reviewed on December 6, 2023

Hi Phoebe,

Thank you the cruise ws great All ok.

Best regards,

Peter

Destination(s): Yangtze River
Date of Experience: November 17, 2023
Trip Type: Traveled as
Tour Customized by: Phoebe
Melvyn

Melvyn

Singapore

Reviewed on December 6, 2023

Hi Evelyn,

The weather of Jiuzhaigou was great. Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG. Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps. Unforgettable 2 days

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant. Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

5* - Feng Yan San Guo

4.5* - Shengnui Stream

4* - White Emperor City

3* - Fengdu Ghost City

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days. Thank you for your wonderful service. Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Destination(s): Yangtze River, Zhangjiajie, Hunan, Chengdu, Jiuzhaigou, Sichuan
Date of Experience: November 17, 2023
Trip Type: Traveled as
Tour Customized by: Evelyn
Ling

Ling

Malaysia

Reviewed on December 5, 2023

Hi Evelyn,

Thanks for your good service and follow up. Indeed we are thankful for your help especially giving us advise on the train ticket from Yichang to Chongqing and other help rendered. Will definitely refer you to any friends who would like to go for the cruise.

All the best and God bless you.

Regards

Ling

Destination(s): Yangtze River
Date of Experience: December 2, 2023
Trip Type: Traveled as
Tour Customized by: Evelyn
H. C. Chong

H. C. Chong

Singapore

Reviewed on December 5, 2023

Dear Evelyn,

We are having a wonderful time onboard the ship. Even though the ship is delayed for one day due to weather, the cruise company managed it so well that we're able to complete the original itinerary. That's a great achievement.

The staff onboard are excellent, I think it's a 6-star service.

All the best and God bless you.

Yes, the tour to Qu Yuan's hometown is a wonderful surprise for my wife especially and myself, it's like a bonus :-)

Hope you have a nice day.

Brgds

H. C. Chong

Destination(s): Yangtze River
Date of Experience: December 5, 2023
Trip Type: Traveled as
Tour Customized by: Evelyn
May

May

USA

Reviewed on December 2, 2023

Hello Wonder,

I am finally back in L.A. after the amazing and breathtaking views of our memorable China trip!

I am writing to thank you for your efficient and gracious service, and special thanks for taking the time to meet with us in Chengdu and the choice of such a beautiful souvenir for all of us. You sure have showed us a great example for excellent Customer Service.

Once again, we thank you very much for being so patient, answering all of our silly questions and explaining all that we need to know. You are Mr. Wonderful!

It was truly a great pleasure working with you, your professionalism and experience have been a great asset in planning my trip and I look forward to doing so again in the near future, hopefully in 2024. And, I can assure that you will be highly recommended to all my friends and family for their future travel needs.

Meanwhile, wishing you good health and happiness for years to come! Take care!!

Best Regards,

May

Destination(s): Zhangjiajie, Hunan, Yangtze River, Chongqing, Chengdu, Sichuan, Shanghai
Date of Experience: November 8, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Dan

Dan

France

Reviewed on November 30, 2023

Hello Jack.

We loved the cruise, and we were very pleasantly surprised to find some English speaking crew onboard, who gave us special attention.

The boat was almost new, with very high hygiene standards, the food was very good (although maybe a bit oily at times), and the excursions very entertaining and with English speaking guides.

We will not hesitate to recommend it,

Best regards,

Dan

Destination(s): Yangtze River
Date of Experience: November 11, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Joe

Joe

Singapore

Reviewed on November 27, 2023

Thank you Jack,

My elderly parents and I enjoyed our cruise onboard Century Oasis. The sights are beautiful and the attractions well organised.

Joe

Destination(s): Yangtze River
Date of Experience: October 31, 2023
Trip Type: Traveled as Families
Tour Customized by: Jack
Narinn

Narinn

Thailand

Reviewed on November 25, 2023

Hi Rita,

It was great!

Thank you!!

Narinn

Destination(s): Yangtze River
Date of Experience: November 18, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Bjørn

Bjørn

Denmark

Reviewed on November 22, 2023

Hello Jack.

My wife and I wish to thank you for your recommendation. We also want to compliment the crew and the management of the cruise company. The ship is beautiful and the service is outstanding. We have now been here for 24 hours and are enjoying every minute on the boat and the tours. It has beyond our highest expectations so far.

Once again, thank you for your patience and dedication through the whole process. Kindly convey our appreciation and gratitude to the management and crew of the vessel and the owners.

Yours very sincerely

Bjørn

Destination(s): Yangtze River
Date of Experience: November 21, 2023
Trip Type: Traveled as Couples
Tour Customized by: Jack
Birte and Per

Birte and Per

Denmark

Reviewed on November 21, 2023

Dear Jack,

I just want to let you know that we had a fantastic cruise tour with Century Victory and its highly competent and kind staff.

The cabin was very fine, so was the restaurant and the excursions. We chose the ship lift tour in the end which was also amazing.

Once again thank you so much for your assistance in making this tour possible.

Best regards,

Birte and Per

Destination(s): Yangtze River
Date of Experience: November 15, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Claus

Claus

USA

Reviewed on November 15, 2023

Hello Wonder,

Loved the cruise - especially the included excursions, special arrangement for English speaking guides, new boat, and friendly service!

Claus

Destination(s): Yangtze River
Date of Experience: November 6, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Kristle

Kristle

Malaysia

Reviewed on November 15, 2023

Dear Wonder,

Thanks for organising our trip and we appreciated your prompt replies. It was a pleasant and wonderful trip to China.

Here, we would like to extend our heartfelt thanks to Nancy of Yichang. Our Yichang flight to Guangzhou was cancelled without notifying us. We arrived at the airport only to be informed of it. Nancy swiftly took action and changed our flight from Wuhan-Guangzhou and rushed us to the train station to take the high speed train to Wuhan. We managed to arrive in time and back in Kuala Lumpur now. Nancy proves to be a very efficient and reliable guide. Thanks!

Kristle

Destination(s): Yangtze River
Date of Experience: November 9, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
David

David

USA

Reviewed on November 8, 2023

Hi Tracy.

The cruise was great. The staff onboard were very nice and helpful. Thanks for everything

David

Destination(s): Yangtze River
Date of Experience: November 1, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Helen

Helen

Malaysia

Reviewed on November 8, 2023

Hi Phoebe,

Sorry for missed out your email as I’m very busy after back from China.

The cruise is very good and we feel happy on the arrangements.

Thanks & regards,

Helen

Destination(s): Yangtze River
Date of Experience: November 17, 2023
Trip Type: Traveled as
Tour Customized by: Phoebe
Denise

Denise

UK

Reviewed on November 7, 2023

Phoebe,

It has been a long-time ambition of mine to visit your country and as I was invited for a work event this provided the opportunity for me to extend my stay. Your help with the journey planning ensured that I maximised the limited time I had available and achieved my objectives. The panda keeper experience day was incredible and hugely enjoyable, it was an honour to be able to assist in even a small way with the care of these incredible animals.

The local guides that were provided in the different cities were all excellent with great local knowledge and advice.

I would like to thank you again for coming along on my final evening to meet with me, the panda memorabilia was a lovely surprise and is much appreciated.

I have attached a couple of photos, one from viewing Leshan and one on the Panda Experience day, the memories that this trip has provided are truly magical.

Kind Regards

Denise

Destination(s): Chongqing, Yangtze River, Leshan, Emeishan Chengdu, Sichuan
Date of Experience: October 21, 2023
Trip Type: Traveled as Solo
Tour Customized by: Phoebe
Mona

Mona

Malaysia

Reviewed on November 7, 2023

Dear Rita

1. Thank you for your email. We arrived home yesterday evening. We had a great time in China. We would like to express our gratitude to you & China Discovery for organizing this wonderful tour for us. Please see my comments below:

2. We are very pleased with the arrangements made by Rita. She is very accommodating & answers all my queries (lots of them) professionally. We wouldn't have done it without Rita's help

3. Definitely willing to recommend.

Mona

Destination(s): Yangtze River, Changsha, Zhangjiajie, Hunan
Date of Experience: October 24, 2023
Trip Type: Traveled as Solo
Tour Customized by: Rita
Tina

Tina

New Zealand

Reviewed on November 3, 2023

Hello Wing,

see below

1. Excellent clear communications with Wing who always answered questions promptly

2. We thoroughly enjoyed the Yangtze Cruise & the upgrade to Shangri-la suite was well worth the extra cost. The 3 Gorges Tribe visit was a highlight as were the visits to pandas, Wuhou Shrine & Renmin Park in Chengdu.

3. Yes, willing to recommend

4. Very good - including all guides

Tina

Destination(s): Yangtze River, Chengdu, Sichuan
Date of Experience: October 26, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Kate

Kate

UK

Reviewed on November 2, 2023

Hi Tracy,

thanks for all the excellent organization. My father had a wonderful time.

Kate

Destination(s): Chengdu, Jiuzhaigou, Sichuan, Yangtze River
Date of Experience: October 20, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
David

David

UK

Reviewed on November 1, 2023

Hi Phoebe,

The cruise was really fun especially the ship lift tour. The tour staff was great, especially the cruise director. The three kingdom show was exceptional. You did a great job setting up the cruise and providing room options

David

Destination(s): Yangtze River
Date of Experience: October 25, 2023
Trip Type: Traveled as
Tour Customized by: Phoebe
Dominik

Dominik

Germany

Reviewed on November 1, 2023

Hi Rita,

The ship is fabulous so far and thank you

Dominik

Destination(s): Shanghai, Guilin, Guangxi, Yangtze River
Date of Experience: September 3, 2023
Trip Type: Traveled as
Tour Customized by: Rita
LING

LING

Malaysia

Reviewed on October 28, 2023

Good morning Miss Evelyn,

Below are my comments:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, excellent.

2. How do you comment your cruise booking arrangements?

Good

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes

4. Your general opinion on us?

Very professional, trustworthy, helpful.

5. Do you have any suggestions on improving our services?

Will be good if the service consultant could use WhatsApp or other medium more commonly used in other countries instead of WeChat for communication. Most other countries don't use WeChat

6. Can we use your comments of our service, the photos or other images that you took for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

Yes.

LING

Destination(s): Yangtze River
Date of Experience: October 24, 2023
Trip Type: Traveled as
Tour Customized by: Evelyn
Claudia

Claudia

Ireland

Reviewed on October 24, 2023

Hello Jack,

Yes we had a great time thank you. We were grateful for the upgraded cabins. We enjoyed the underwater museum and evening show excursions very much. The sky road was also enjoyable. The lesser three gorges excursion was quite long, if we had known how long it was going to be we may have decided to skip it, or at least go prepared with drinks etc.

The lead tour guide on board was great. Although we were a bit disappointed there was no real farewell. The final day felt very rushed. It seemed like there was more to do at the three gorges dam like the underwater gallery but we didn't have the time to see it.

The service onboard was very good. Very attentive staff. Given the price I would have expected a bit better quality food. The select was good but often the buffet items had gone cold and weren't replaced with fresh. I think a better selection of wines, including a nicer house wine would help attract more western guests too.

Claudia

Destination(s): Yangtze River
Date of Experience: October 19, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Alexey

Alexey

Russia

Reviewed on October 23, 2023

Hi Leo,

We enjoyed the trip very much, both cruise and Chongqing tours. The ship was fine and new. The food was reasonably good. The guides were excellent. Crew were helpful.

I would prefer slightly better hotels during Chongqing trip, especially in Wulong. The breakfast could be better.

Also a list of recommended restaurants for the dinner could be useful.

Overall we had a great time and would be happy to use your company service for our future trips in China.

Alexey

Destination(s): Yangtze River, Chongqing
Date of Experience: October 16, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Tan

Tan

Reviewed on October 20, 2023

Hi Zeva,

Chongqing trip so far so good. Did 12000 steps of walking! The cruise is very satisfactory. Hotel at Yichang is good. Wanda is three doors away, with restaurants on 3rd floor.

Tan

Destination(s): Chongqing, Yangtze River, Shenzhen, Guangzhou, Guangdong
Date of Experience: October 20, 2023
Trip Type: Traveled as
Tour Customized by: Zeva
Jan and Krystyna

Jan and Krystyna

Netherlands

Reviewed on October 15, 2023

Hello Tracy,

Thank you very much for the very well-organized vacation. Everything went very smoothly, good hotels and good guides/drivers.

We liked China very much; it was beautiful ….

Regards,

Jan and Krystyna

Destination(s): Shanghai, Zhangjiajie, Hunan, Yangtze River Cruise
Date of Experience: October 1, 2023
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Stephen

Stephen

Canada

Reviewed on October 14, 2023

Rita

Yes, we enjoyed the cruise very much, thank you! Let other clients know the main entrance has moved to just south of #11.

Stephen

Destination(s): Yangtze River
Date of Experience: October 11, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Eugenia

Eugenia

USA

Reviewed on October 4, 2023

Hi Wonder,

The trip has been fabulous

Eugenia

Destination(s): Yangtze River, Zhangjiajie, Hunan
Date of Experience: September 29, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Madiana

Madiana

USA

Reviewed on September 28, 2023

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Thank you so much.

Madiana L.

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuang, Yangtze River, Shanghai
Date of Experience: September 3, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Gene

Gene

USA

Reviewed on September 25, 2023

Hi Leo

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Destination(s): Beijing, Xian, Shaanxi, Lhasa, Tibet, Chengdu, Sichuang, Yangtze River, Shanghai
Date of Experience: September 17, 2023
Trip Type: Traveled as
Tour Customized by: Leo
Ricky

Ricky

Singapore

Reviewed on September 18, 2023

Ms Zeng

Thank you for following up on us. We both very much appreciate your good support, effort and kind assistance.

Kee up your good work.otta! Really good experience!

Ricky

Destination(s): Yangtze River
Date of Experience: September 18, 2023
Trip Type: Traveled as
Tour Customized by: Wing
Fioni

Fioni

Germany

Reviewed on August 15, 2023

Hi Tracy,

Feedback for Zhangjiajie

o Guide: Lilly was a great guide, first she thought we will be quicker but with Ruby walking a lot or carrying her, we were slower than other groups. She adapted quickly and changed the plans according to our needs, which was really nice. She was a great guide with lots of knowledge, good English and she even took care of Ruby some times.

o Hotel: The Pullman, breakfast was ok not really good and as there were a lot of Chinese groups it was crowded. Room was ok but a bit outdated. The baby bed was not good, it was for really small babies (who cannot walk or stand) and one wheel was broken. We adapted it and it was ok for the 2 nights.

o Attractions: These two days were amazing, the glass bridge and the river tour was nice even the walk along the river was great. The national park (with avatar mountains) on second day was also really cool and Lilly also guided us through less crowded places. We were quite tired in the end but it was really worth it.

o Restaurants: Both were fine, we liked the second one better. The first one all dishes were cooked with lots of Oil. And actually for us it was way too much food. but maybe other people eat more.

o Car and Driver: Both were good and nice

Feedback for Chongqing

o Guide: Jim was always a bit stressful and hectic. His English was good. We think he really tried hard to satisfy us, but for us it sometimes felt too much, on the first night he arranged a hotpot for us which was great.

o Attractions: Houses in the Hill at the riverfront is really nice and actually I think lots of people would enjoy to walk down the stairs instead of taking the elevator. It would be nice to spend a little more time there and let people wander around. Monorail inside the building we think is ok to see but not really special, could maybe be skipped depending on the group speed. Old town was really nice, I think western people would enjoy to wander around, try food and drinks or buy souvenirs and not just rush through it. Museum is nice to hear and see something about the culture, but as this was our last stop in the city we were tired and had enough after the first floor with the information about the 3 Georges. We asked Jim if we can go to the boat now and he agreed which was great for us.

o Car and Driver: both were good

Feedback for Yangtze River Cruise

We spend a nice time on the boat, the food was good and the rooms were nice. First they just prepared a foldable chair for Ruby as bed, but after we asked for a real baby bed they put one in our room. That was great.

o Trips general: for us it was great that there were mostly two trips a day one in the morning and one in the afternoon. So Ruby was able to do her nap in the room. The service staff on the boat was great too, they always helped and suggested us if we should go on the additional trip or if it is better for us to walk around on our own.

o First day trip morning: We actually left the guide at the temple because the speed was also not suitable for us. And obviously the other part of the group was quicker than us with Ruby. But it was fine for us like this. We were able to look at all the things in our speed.

o First day trip evening (optional): We didn´t go to the show, because Ruby goes to bed around 7:30pm and someone had to stay with her. But we enjoyed the dinner and drinks and music in the bar.

o Second Day morning (optional): White Emperor city was not recommended to us, so we didn´t participate. We still left the boat and just walked around the harbor, there was also and old city wall and a white tower, which was nice to explore for 1-2 hours. Then we went back on the boat

o Second Day afternoon Boat trip: that was really nice and great to see. Ruby also enjoyed the ride a lot. The tour guide spoke great English.

o Third Day: Checkout, it was a bit surprising that we should give all our big luggage’s already the evening before we left the boat to the boat staff. Which was not possible for us, with having a kid. You have to pack in the morning. But we managed to keep one and give the other one already to the boat staff. Another surprise was that the room cards didn´t work after the breakfast on the last days, they just locked everyone out, so you had to get a staff member to open the door again. Would be nice to inform the people about it or have the room cards work at least until the time when everyone should leave the boat. least

- Dam: It is for sure impressive why they build it and to get to know some information about height and relocation of cities just for this. But to get to the top and walking around there was not really nice, way to many people, it felt like all ships had the same timing so it was super crowded. I think I would maybe skip that but also because we have a small kid and it was a bit overwhelming for her with all the people.

- Guide: Nancy spoke very good English. She was nice but not as friendly and helpful as Lilly

- Restaurant: Good and nice food. But we had to pay for water, but two bottles of beer were included. Which is a bit strange, as we were 4 people and especially one pregnant woman and a kid.

- Attraction: Cave and path around half island, that was nice to see and the good part was most of it was shady.

- Car: it was a fancy car, but too small to fit our luggage (4 Suitcases and a stroller) we had no issues with the other cars. So it was a bit uncomfortable to sit, as one luggage and the stroller had to fit in the area we were sitting

- Driver: Nice and friendly

- If there would have been a flight in the afternoon or earlier in the evening around 6pm that would have been better for us. So it was a really long day.

Whole trip: it was very nice and we would do it again, maybe with some small adaptions. Thanks for organizing it we took a lot of great pictures and created some really nice memories.

Best regards,

Fioni

Destination(s): Zhangjiajie, Hunan, Yangtze River, Chongqing
Date of Experience: August 5, 2023
Trip Type: Traveled as Families
Tour Customized by: Tracy
Svetlana

Svetlana

Russia

Reviewed on August 14, 2023

Dear Jack,

good morning!

Glad to see you! Thank you for your mail!

The trip was great! Really well organised!

Additional THANK YOU to the manager of the boat called Alina who took the special care about us.

Best regards,

Svetlana

Destination(s): Yangtze River
Date of Experience: July 28, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Eduard

Eduard

Austria

Reviewed on August 14, 2023

Dear Jack,

Here is a feedback

On the 3rd when we arrived everything run smoothly. There was a girls waiting for us at the airport exit, as told before on phone and SMS wearing a yellow shirt, so easy to recognize.

The drive to the boat was also ok, no problems, it took around 40 minutes. When arriving at the harbor somebody took our luggage and went down to the boat. After registration, all easy, we could board. This was around 3.30 pm, so still quite early.

Merry, the responsible „Concierge“ was friendly and helpful, she guided as to an executive suite on the 5th deck, as promised from you, I think it was 506. Our luggage was already there, the room was as expected.

She asked if we would be interested in a bigger room, as there was still one free. She told us that she wants to show it to us, it was the celebrity suite 588, finally we took it.

The dinner was good while we were running out (it was buffet dinner).

On the 4th we had a stop at Baitao, the 816 engineering scenic area. This one was not very interesting for us. It‘s just an enormous cave, at least it was not as hot as outside…

The lunch was a la carte, and it was the best meal on board. In the evening we went to a show in Zhongxian,“The Beacon of the Three Kingdoms. Even we didn‘t understand a world it was a great and nice show.

On the 5th, after passing the Qutang Gorge, we had a stop in Wushan. There was a nice road trip a long the Wu Gorge with nice spots on the top of the mountain. After lunch on board, we went to the mini three gorges, first with a smaller boat the then with very small boats. Ok, but the last very small boat was not really necessary in our opinion. Back on board we drove the Wu Gorge in our boat.

On the 6th we arrived at our final destination in the morning. We had to be ready with our luggage at 7 am, after talking to Merry I could handle out 7.30…

Later, when we came from breakfast, the luggage was still standing in front of our cabin, this could be optimized…

Only later we found out, that there was a possibility to take the boat lift at 3 Gorges Dam. It was not communicated to us, I would have taken it. So we went by Bus to look to the dam from quite far away…

At 11.30 we went to dinner in Yichang, this was nice again.

Summary

It was a nice trip and we enjoyed it. We were happy that we choose the right suite, so we could have nice views to the Gorges from our balcony.

Eduard

Destination(s): Yangtze River
Date of Experience: July 28, 2023
Trip Type: Traveled as
Tour Customized by: Jack
Matthias

Matthias

Germany

Reviewed on August 14, 2023

Dear Tracy,

thanks for reaching out! Yes, we came back safely and full of new impressions - it was a truly spectacular trip!!

I would like to provide more detailed feedback when I have a bit more time, but just to say already now, we were really really happy about all the organisation and the support, especially from you personally!!

Best regards,

Matthias

Destination(s): Beijing, Xian, Shaanxi, Zhangjiajie, Hunnan, Guilin, Guangxi, Kunming, Yunnan, Yangtze River, Shanghai
Date of Experience: July 23, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Hannah

Hannah

UK

Reviewed on August 5, 2023

Hi,

The cruise was great... Flight is delayed though (5:45pm now delayed until midnight), but the cruise was good. Great weather and wonderful staff

Hannah

Destination(s): Yangtze River
Date of Experience: August 1, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Jen

Jen

USA

Reviewed on August 4, 2023

Hi Vivien,

We are on the train and all good so far

We love the ship and our rooms

We had a great trip thank you

Jen

Destination(s): Yangtze River
Date of Experience: July 30, 2023
Trip Type: Traveled as
Tour Customized by: Vivien
Kent

Kent

New Zealand

Reviewed on July 31, 2023

Hi,

We had a great trip Leo. The arrangements were great from the moment we landed in Chongqing. Thanks so much for helping to accommodate our different requests.

Kent

Destination(s): Yangtze River
Date of Experience: July 22, 2023
Trip Type: Traveled as Families
Tour Customized by: Leo
Tomas

Tomas

Lithuania

Reviewed on July 26, 2023

Hello Wonder,

We enjoyed it very much, that’s a simple feedback :)

Regards

Tomas

Destination(s): Yangtze River
Date of Experience: July 19, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Delyan

Delyan

Bulgaria

Reviewed on July 25, 2023

Dear Vivien,

Just wanted to thank for all the patience and attention you had with me.

Cruise was great, i was even upgraded

Train trip was also very smooth and on time, easy to connect between two stations in Changsha.

Thank you once again!

Delyan

Destination(s): Yangtze River
Date of Experience: July 19, 2023
Trip Type: Traveled as Families
Tour Customized by: Vivien
Caroline

Caroline

France

Reviewed on July 21, 2023

Dear Tracy,

I am sorry for this late feedback, I had a limited access to my e mails during my stay in China.

My trip in Huangshan was great, I was disappointed because of the weather as the clouds blocked the view most of the 2 days. But nobody can t do anything about it! Aside from that, Jessica was really nice and her English was perfect. The hotel and the room were nice, it was very well organized! Thank you for this. I also want to thank you for your availability in answering all the questions I had before I leave.

The only point I would suggest for improvement is maybe include some information on how taking a train in China works. It s not complicated at all, but as I had never done it before, I was a bit stressed about how long it would take me once in the train station. So maybe just say that you have some ID controls (with special lines for foreigners) and luggage controls and that s it, would have reassured me I think!

But this suggestion is only a comment to make the experience even better, it was already really greatly organized!

Thank you again for this organization and have a lovely day,

Best regards,

Caroline

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Chengdu, Sichuan, Yangtze River
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Miriam

Miriam

Germany

Reviewed on July 16, 2023

Hi Jack,

Here is the survey/feedback for the Beijing and Wutaishan trip:

we are back at home now and really happy.

It was a great journey through China. We have so many wonderful memories.

Thank you very much for your very good organization and support!

Best regards,

Miriam and family

Destination(s): Beijing, Xian, Shaanxi, Guilin, Guangxi, Chengdu, Sichuan, Yangtze River
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Jack
TONI

TONI

Australia

Reviewed on July 7, 2023

Hi Rita,

Thank you for checking. Yes, unfortunately our flight was delayed for too long and we have missed our connection to Sydney. We can’t leave until tonight. Not a great way to end our time in China, but not much we can do about it.

On a positive note - we had the most wonderful time on our holiday!!! Everything you organised was just perfect - from the program, to the guides, to the accommodation. You managed to fit in all of the things on our 'bucket list’ and we loved every moment. All of the guides were very knowledgable about their local area and so passionate and welcoming! I cannot express in words how fantastic our trip was. So, thank you, thank you, thank you.

We will definitely recommend you to our family and friends!

Warm Regards,

TONI

Destination(s): Yangtze River, Zhangjiajie, Hunan, Xian, Shaanxi, Beijing
Date of Experience: June 26, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Steve

Steve

USA

Reviewed on July 6, 2023

Good morning Rita,

We want to say thank you for the very nice gifts and for arranging a wonderful trip.

Can you send me your contact card for WeChat so I can share it with a friend. Thanks

Steven

Destination(s): Zhangjiajie, Hunan, Yangtze River, Chengdu
Date of Experience: June 27, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Kim

Kim

South Korea

Reviewed on July 3, 2023

Wonder,

My parents enjoyed it very much thank you! Haven’t heard the details though because I haven’t met them yet.

Kim

Destination(s): Yangtze River
Date of Experience: June 24, 2023
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Giorgio Garuzzo

Giorgio Garuzzo

Italy

Reviewed on June 22, 2023

Dear Tracy,

Up to now everything worked perfectly. Thank you for all your support.

All was good in Xian.N ancy met us in Yichang, and so did the guide in Xi’an, who - good surprise - speaks a very good Italian (he is a long time teacher at the local university, and an archeologist).

Gift received and appreciated: many many thanks from my wife (and me). The best gift has been your perfect organisation of our trip: we encountered no problem at all: I will give your reference to my friends when they plan to visit China.

Everything was OK in China, so we are very happy to have been there, and I thank you for your help; specifically, we must say that everything you planned went ok.

Giorgio Garuzzo

Destination(s): Chongqing, Yangtze River, Beijing, Shanghai, Xian
Date of Experience: June 14, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
David

David

Canada

Reviewed on June 16, 2023

Dear Wing,

Sorry for not providing my feedback soon enough. We’ve completed our marvelous China tour and now at home recovering from the jet lag.

Yvonne and I would like to express my deepest gratitude for the exceptional level of service and meticulous planning you provided in organizing our recent Yangtze River Cruise from Yichang to Chongqing. We wanted to let you know how much we appreciate your efforts and the incredible experience you helped create.

From the moment we started discussing our travel plans, it was evident that you possess an extraordinary understanding of the travel industry and an unparalleled dedication to your clients. Your attention to detail was evident in every aspect of the trip, from the selection of high-speed train rides to the choice of accommodations and activities.

We were genuinely impressed with how you took the time to understand our preferences and interests, ensuring that the itinerary perfectly aligned with our desires. The thoughtfulness you put into every recommendation and suggestion exceeded our expectations. You have been very patient in answering our questions about train-rides and their respective station’s environment such as availability of elevators. Each destination we visited was captivating and offered unique experiences that will remain etched in our memory forever.

Your expertise in navigating the complexities of travel arrangements was evident throughout the entire process. Your comprehensive knowledge of the destinations, including the hotels, attractions, and hidden gems, truly enriched our travel experience.

What sets you apart is your exceptional level of customer service. This was clearly demonstrated in your follow-up calls to ensure we’ve boarded the train timely to Yichang so that we won’t miss the river cruise. You even helped us set up a new WeChat account while enroute to Shanghai. You were always prompt in responding to our inquiries and went above and beyond to accommodate any changes or requests we had. Your professionalism, patience, and positive attitude made the planning process enjoyable and stress-free. It was truly a pleasure working with you.

Thanks to your meticulous planning, our trip was an incredible adventure filled with unforgettable moments. We returned home feeling refreshed, inspired, and with a deep appreciation for the beauty and diversity of the places we visited. The memories we made will be cherished for a lifetime, and we have you to thank for curating such a remarkable journey.

Please extend our heartfelt appreciation to the entire team at Chengdu Bamboo International Tour Co. Ltd.. Your collective efforts and dedication have made this trip a truly extraordinary experience. We will undoubtedly recommend your services to our family, friends, and colleagues, confident that they will receive the same outstanding level of service that we did.

Once again, thank you, Wing, for your meticulous planning, exceptional expertise, and outstanding customer service. You have exceeded our expectations, and we’re genuinely grateful for your contributions in making our trip an extraordinary one.

Wishing you continued success in your career and many more opportunities to create incredible journeys for others.

Attached herewith is a photo taken while touring the Three Gorges Dam.

With sincere appreciation,

David

Destination(s): Yangtze River
Date of Experience: June 13, 2023
Trip Type: Traveled as Couples
Tour Customized by: Wing
Elaine

Elaine

Malaysia

Reviewed on June 10, 2023

Dear Wonder,

We all arrived home safely on late Thursday evening 8 June.

Overall it was an interesting and enjoyable holiday for us. We all had a wonderful time on the cruise. From cleanliness of rooms to meals arrangements and entertainment programs it’s a thumbs up from us.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged .

Thank you for your hard work and May I wish All the best and success.

Elaine

Destination(s): Yangtze River
Date of Experience: June 2, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Yaser

Yaser

Kuwait

Reviewed on May 29, 2023

Hello Mr. Wonder Wang,

We have arrived safely to Kuwait and are now cherishing our memories of China. We had a very positive impression of the country and its people in terms of organization, cleanliness, friendliness, beauty and convenience. We would definitely recommend your company to our family and friends. We were well cared for by your guides, which made us feel safe and comfortable the whole time. Regarding your specific questions, we have these remarks:

1. Most definitely Mr. Wonder Wang was quick to answer our many questions. He offered valuable advice and was patient through multiple emails between our first point of contact a month before departure, during the tour of China, and until we returned home.

2. The service of the guides was generally very good. They gave us insight into the history and culture of China, and explained the significance of sites along the way. We also felt safe with the designated drivers. At the end of each guide's service, (s)he asked us to fill a questionnaire, and we can see why this is important. Generally our comments were very positive, but we did not have time to adequately assess one guide who was not at the usual standard for this company. His English name is Waldener. We felt he slacked in sharing beneficial knowledge of his city, instead joking around and showing off his knowledge of American history and culture. He was too familiar for our taste and his comments were often immodest. We feel he might benefit from more cultural sensitivity training. The remaining tour guides were very engaging, knowledgeable, dignified and helpful. Jack (in Beijing), in particular, was exemplary in friendliness and helpfulness.

We also have a couple other minor comments. The cruise ship had very little and usually no Internet connection, which was frustrating. On the other hand, the cruise manager kindly asked us about any dietary restrictions and made sure we had food that met our requirements. Likewise, two of the tour guides understood that we only eat halal meat and took us to a halal restaurant for lunch -- this unexpected consideration was highly appreciated. (This is a very important service for most of your future Middle-Eastern guests!!)

Thank you, Mr. Wonder Wang, for your professional communication and friendly assistance throughout this experience,

Sincerely,

Yaser

Destination(s): Beijing, Xian, Yangtze River, Guilin, Guangxi
Date of Experience: May 16, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
美芳

美芳

Singapore

Reviewed on May 24, 2023

Dear Rita,

非常满意。船上来了个香港厨神,饮食方面好。客房很舒适。免费Wifi.

美芳

Destination(s): Yangtze River
Date of Experience: May 14, 2023
Trip Type: Traveled as
Tour Customized by: Rita
Paula

Paula

UK

Reviewed on May 8, 2023

Hi Tracy ,

I hope you are well. I have just left a review.

We finally got home safe though already early in the morning. Thank you again for organizing this wonderful journey for us!

Thanks so much for all your work and also to the wonderful guides. They were great. I will highly recommend you and your company.

Have a lovely evening and best wishes,

Paula

Destination(s): Xian, Chongqing, Yangtze River
Date of Experience: April 28, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Vaiani

Vaiani

Greece

Reviewed on April 10, 2023

Hi Tracy!

It was an experience. Thank you for all your efforts! It was great!

Destination(s): Chongqing, Yangtze River
Date of Experience: April 7, 2023
Trip Type: Traveled as
Tour Customized by: Tracy
Sandra

Sandra

Canada

Reviewed on April 6, 2023

Hello Wonder,

Yes, we are back home. We had a great time. My favorite part was the service, especially. The English-speaking staff. They worked really hard to make our trip enjoyable. We upgraded (ship was not full) to an executive floor. That was a good decision.

The tours, were interesting, even. If the weather did not always cooperate.

Food-wise, I really appreciated the excellent coffee and the quality of the red wine!

We will be sure to recommend you to others. Thank you.

Destination(s): Yangtze River
Date of Experience: April 1, 2023
Trip Type: Traveled as
Tour Customized by: Wonder
Axel

Axel

Germany

Reviewed on August 22, 2022

Hello Wonder,

we had a very nice cruise and I will send you more feedback by E-mail. Talk to you soon!

Axel

Destination(s): Yangtze River
Date of Experience: August 18, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Alexander

Alexander

Russia

Reviewed on August 15, 2022

Hi Wonder,

Good evening! The cruise is good. Today was the the 小小三峡 tour (optional), very good so far so good thanks! Yes, we met a family, they bought the same tour through different agent. And once they heard that my tour is cheaper comparing to theirs asked for your wechat happy to introduce! I also shared with some other colleagues, for their future reference. The room is good. We only upgraded from 2nd floor to 3rd floor and paid additional 300 rmb. Which is fine

Alexander

Destination(s): Yangtze River
Date of Experience: August 15, 2022
Trip Type: Traveled as
Tour Customized by: Wonder
Kathy

Kathy

South Africa

Reviewed on July 22, 2022

Rita,

We are in our cabin now. A crew member called King is wonderful. Rita: enjoy the cruise trip. The staff on the Gold 8 we're fantastic!

Kathy

Destination(s): Yangtze River
Date of Experience: July 21, 2022
Trip Type: Traveled as
Tour Customized by: Rita
Katie

Katie

Canada

Reviewed on July 21, 2022

Hi Rita,

we are still in Yichang but leaving tomorrow. We loved it. Thank you. It was really beautiful thank you for helping to book.

Katie

Destination(s): Yangtze River
Date of Experience: July 21, 2022
Trip Type: Traveled as
Tour Customized by: Rita
Mark

Mark

New Zealand

Reviewed on July 19, 2022

Hi Wonder,

here is a quick review of our tour on Victory Jenna.

Firstly, I would like to thank you for your time and effort in selecting and booking the most appropriate tour, then cancelling due to schedule issues, rebooking, then cancelling and rebooking due to COVID issues! You also alerted us to the need for province-specific health codes and pre-embarkation testing, and kept in touch during the cruise.

On arrival, we decided to upgrade our cabins to the 5th floor suites. We also upgraded our meals to the 6th floor dining room. As a result, we had a genuinely 5-star cruise experience. The staff and crew were welcoming and friendly, most of them spoke English, and the service was impeccable. The food was varied and delicious. The standard of cleanliness and hygiene in all areas was very high.

The included excursion to the Three Gorges Dam was not very interesting for me, although the optional trip in the ship lift was a great experience. We all enjoyed the ferry trip up the shennong stream. Unfortunately, foreigners could not join any other optional excursions because they needed a COVID test within 24 hours, which was impossible once on the boat. This meant more time spent on a stationary ship than I would have chosen.

The evening entertainment program was just the staff and crew having to get on stage after a long day's work. They did a great job, and it was fun, but I think the evening program is very much oversold.

I would say early in the season, with 50% occupancy and the option of cheap upgrades, this can be 5 stars. In a regular room on a full ship, probably 3 stars.

Best wishes

Mark

Destination(s): Yangtze River
Date of Experience: July 14, 2022
Trip Type: Traveled as Families
Tour Customized by: Wonder
Jozanne

Jozanne

South Africa

Reviewed on October 21, 2021

Hello Leo,

Yes we just got back to Beijing last night. It was so wonderful! We had the best time. Everything went smoothly, we had no trouble checking in our room was perfect. Thank you so much for all your help planning the trip.

Jozanne

Destination(s): Yangtze River Cruise
Date of Experience: August 16, 2021
Trip Type: Traveled as
Tour Customized by: Leo
Anastasia

Anastasia

Germany

Reviewed on October 11, 2021

Vivien,

Nice crew, nice program, nice good. Everything is wonderful.

Anastasia

Destination(s): Yangtze River
Date of Experience: September 26, 2021
Trip Type: Traveled as
Tour Customized by: Vivien
Sofia

Sofia

Spain

Reviewed on October 10, 2021

Hi Leo,

all fine thank you! The cruise was good, and the food was also fine. There was in particular, one girl, Natalie, she was really sweet and treated us very special!

Sofia

Destination(s): Yangtze River
Date of Experience: September 1, 2021
Trip Type: Traveled as
Tour Customized by: Leo
Brandon

Brandon

USA

Reviewed on October 8, 2021

Hello Rita!

Yes, we are enjoying the tour. We would be happy to share some feedback and pictures with you.

Brandon

Destination(s): Qingdao, Yangtze River
Date of Experience: October 3, 2021
Trip Type: Traveled as
Tour Customized by: Rita
David

David

USA

Reviewed on October 8, 2021

Hi Wonder!

Sorry, my phone was off for a while to conserve battery.

David was great in Chongqing, the cruise was perfect, great staff, very helpful, good food and good tours, and David the guide for the dam was really good too!

Lots of Davids on the trip!

Once we get settled back in SZ this weekend, I'll send you a message about some ideas for our next holidays to see if you can help. Generally, we're thinking of the Hot Springs, Snow City and Harbin around Christmas, and Tibet in our Spring break around the start of April.

Thank you so much for putting together a wonderful holiday for us!!

David

Destination(s): Chongqing, Yangtze River
Date of Experience: October 5, 2021
Trip Type: Traveled as
Tour Customized by: Wonder
Adriano

Adriano

Brazil

Reviewed on October 5, 2021

Hi Rita,

The trip was very nice. We will finish it tomorrow.

Adriano

Destination(s): Yangtze River
Date of Experience: September 28, 2021
Trip Type: Traveled as
Tour Customized by: Rita
Kerstin M.

Kerstin M.

Germany

Reviewed on September 30, 2021

Dear Wonder,

We have enjoyed the time, thank you for the good organization. The hotels has been very good, the ship excellent. If there has been a problem, you and the guides found a good solution. My favorite impressions: the pandas, the night view from the ship to Chongqing, the view from the hill down to Chongqing.

Kerstin M.

Destination(s): Yangtze River, Chengdu
Date of Experience: September 18, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Kristina

Kristina

France

Reviewed on September 29, 2021

Hi Riley,

Thank you for your organization. It was an amazing cruise with great service, nice weather and beautiful landscape.

Kristina

Destination(s): Yangtze River
Date of Experience: September 29, 2021
Trip Type: Traveled as
Tour Customized by: Riley
Jonathan

Jonathan

Australia

Reviewed on August 17, 2021

Hello Vivien,

Thank you for helping to arrange our trip. We had a great time!

Can you please send through the fapiao?

Kind Regards,

Jonathan

Destination(s): Yangtze River Cruise
Date of Experience: July 25, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Jason

Jason

Canada

Reviewed on August 11, 2021

Hi Tracy:

Here is my evaluation of the cruise on Century Glory:

Ship and facilities: Overall I was impressed with the design. Unlike almost all of the other Yangtze cruise ships, the interiors are clean and modern, reflecting a fusion of modern Chinese and European aesthetics. The different coloured carpets on each floor were a nice touch. Overall, the ship has modern, but warm, feel to it with well-thought-out spaces such as the Panorama Cafe at the front of the ship, which had full-height wrap-around glass walls and an inviting open deck at the font of the ship which is protected by high glass walls. The open spaces at the top and rear of the ship are also notable. Unlike other ships on the river, the Century Glory was designed to maximize open spaces with generous and comfortable seating. Even when it was raining, the large outdoor sofas (note these are not cheap plastic white chairs, but rather quite comfortable rattan-style sofas with fabric cushions) on the Sun Deck could still be used thanks to the canopies that covered the deck. The VIP Panorama restaurant offered an impressive array of local Chinese and Western dishes of high quality, with various seating options and floor-to-ceiling windows offering excellent scenic views. The cabin, on Deck 6, was quite large and the bathroom had two sinks, which is unusual even on ocean-going cruise ships. Bedding, excellent.

Service: I had no problems with the service, in fact, it was far better than I had expected. As one of 20 foreigners on the ship (out of 500), we were well taken care of and all senior staff knew our names. Although I speak Chinese, English was widely spoken amongst the senior hotel staff of the ship. The Cruise Director had previously worked for Royal Caribbean, and it was evident that the high attention to guest relations--which that company is known for--was something he brought back to Century Cruise Lines. Any problem was solved very quickly.

Shore excursions: I am not a person who does many shore excursions, but the ones I did do were well-organized and efficient. The guides spoke good English and had deep historical knowledge of the sites. Embarkation/disembarkation was smooth.

Overall I would rate the experience on the ship as excellent. I have been on many ocean cruises before, and Century Glory certainly ranks near the top in terms of service, comfort and attention to detail. I highly recommend it.

My only suggestion would be that there be some sort of room service menu available, so you can order food to your cabin in case you don't feel like going to the restaurant or are hungry between meals.

Tracy - do you think you could send me an e-fapiao for the trip? Thanks!

Jason

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 7, 2021
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Anastasiia

Anastasiia

Russia

Reviewed on August 9, 2021

Hi Wonder,

The cruise trip was wonderful! Thank you for your service!

Anastasiia

Destination(s): Yangtze River Cruise, Chongqing
Date of Experience: August 1, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Gillian

Gillian

British

Reviewed on August 7, 2021

Hi Wonder,

we are safely on the train back to Nanjing. Thank you for creating a holiday that has been full of memories that will last a life time. We have had an amazing journey. Most importantly your attention to detail, experience and diligence has given Gerry and I peace of mind. You have been wonderful.

Gillian

Destination(s): Yangtze River Cruise, Chongqing, Chengdu, Shangri-La, Lijiang, Dali, Kunming, Dongchuan, Yuanyang, Guilin, Yangshuo
Date of Experience: July 18, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Celeste

Celeste

South Africa

Reviewed on August 1, 2021

Hi Rita,

Everything ran smoothly on the cruise. We are now in Chongqing for a few days. Will leave on the 3rd. Thank you.

Celeste

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 28, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Evelyn

Evelyn

UK

Reviewed on July 31, 2021

Hi Rita,

No we travelled to Lijiang. The cruise was wonderful - Jeffery especially but all the staff were so so kind and we will 100% do it again! It totally exceeded my expectations.

Evelyn

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 27, 2021
Trip Type: Traveled as Friends
Tour Customized by: Rita
Hassan

Hassan

Iran

Reviewed on July 26, 2021

Hi Wonder,

Despite bad experience which we had on arriving yichang but the cruise was perfect and the people are so nice on board of vessel, they are very kind and helpful and thanks for your arranging such nice experience for us however let us forget about flight cancellation which was beyond our control.

Please send our grateful message to ship owner for having such a honorable staff/officers on board of vessel, I have traveled lots of part of the world with different nationalities and 5 star hotels but these people service and being kind is memorable.

Hassan

Destination(s): Yangtze River Cruise, Chongqing
Date of Experience: July 21, 2021
Trip Type: Traveled as Families
Tour Customized by: Wonder
Kirston

Kirston

British

Reviewed on July 25, 2021

Good morning, Johnson,

I just wanted to say thank you for all your help in arranging the Yangtze River cruise. It was fantastic.

Please let me know if there are any other cruises in China, I would love to go on another one.

Kirston

Destination(s): Chongqing, Yangtze River Cruise, Three Gorges
Date of Experience: July 6, 2021
Trip Type: Traveled as Solo
Tour Customized by: Johnson
Cameron

Cameron

New Zealand

Reviewed on July 25, 2021

Hi Johnson,

Very satisfied really enjoying Lijiang. Sunny has been a fantastic guide!!!

Cameron

Destination(s): Beijing, Xian, Chengdu, Chongqing, Yangtze River Cruise, Three Gorges, Lijiang, Shaxi, Dali
Date of Experience: June 29, 2021
Trip Type: Traveled as Families
Tour Customized by: Johnson
Theresa

Theresa

USA

Reviewed on July 25, 2021

Hi Rita,

Yes. It's going very well, thank you.

Theresa

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 24, 2021
Trip Type: Traveled as Families
Tour Customized by: Rita
Robin

Robin

USA

Reviewed on July 22, 2021

Hi Lyn,

The cruise is very nice, the crew is very kind!

Mary was very nice and helpful.

Robin

Destination(s): Yangtze River Cruise, Chongqing, Hohhot, Huitengxile Grassland, Kubuqi Desert, Ordos
Date of Experience: July 19, 2021
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Stuart

Stuart

British

Reviewed on July 19, 2021

Hi Vivien,

Thanks for you help. We had a great time. A very different type of trip. Saw some interesting sites.

Stuart

Destination(s): Yangtze River Cruise
Date of Experience: July 13, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Elodie

Elodie

France

Reviewed on July 18, 2021

Hi Lyn,

We appreciated very much our tour. Accommodation was very comfy and well located. The second hotel in zhangjiajie was a bit less convenient due to reduced restaurant service, but otherwise it was a great hotel. All guides were great though we didn't spend much time with Fay.

Elodie

Destination(s): Zhangjiejie, Yangtze River Cruise, Chongqing, Chengdu, Leshan Giant Buddha
Date of Experience: July 4, 2021
Trip Type: Traveled as Families
Tour Customized by: Lyn
Elisabeth

Elisabeth

USA

Reviewed on July 15, 2021

Hello Wonder,

I wanted to let you know that Bree was absolutely amazing as a guide! Her cheerfulness and accommodations were amazing!! Highly recommend her in the future!

Elisabeth

Destination(s): Zhangjiajie, Yichang, Yangtze River Cruise, Chongqing
Date of Experience: July 13, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Cliodhna

Cliodhna

UK

Reviewed on July 14, 2021

Hi Rita, sorry for the delay in responding. Yes, I really enjoyed the cruise! Thank you for your help in arranging!

Destination(s): Yangtze River
Date of Experience: July 7, 2021
Trip Type: Traveled as Solo
Tour Customized by: Rita
Christine

Christine

France

Reviewed on July 14, 2021

Hi Rosalyn,

We enjoy our trip. The boat is very clean, the food is good and the staff nice and helpful. We enjoyed vey much the scenery from the boat. However, the includes visits were a bit disappointing.  Moreover, we could not go to Chongming because of the navigation. We are globally satisfied with our stay.

Destination(s): Yangtze River
Date of Experience: July 10, 2021
Trip Type: Traveled as Families
Tour Customized by: Lyn
Cliodhna

Cliodhna

UK

Reviewed on July 14, 2021

Hi Rita,

Sorry for the delay in responding. Yes, I really enjoyed the cruise! Thank you for your help in arranging!

Cliodhna

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 7, 2021
Trip Type: Traveled as Families
Tour Customized by: Rita
Christine

Christine

France

Reviewed on July 14, 2021

Hi Rosalyn,

We enjoy our trip. The boat is very clean, the food is good and the staff nice and helpful. We enjoyed vey much the scenery from the boat. However, the includes visits were a bit disappointing. Moreover, we could not go to Chongming because of the navigation. We are globally satisfied with our stay.

Christine

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 10, 2021
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Virginia

Virginia

USA

Reviewed on July 13, 2021

Hi Wonder,

Cruise is spectacular. Love it!

Virginia

Destination(s): Chongqing, Yangtze River Cruise, Three Gorges
Date of Experience: July 31, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Michael

Michael

Australia

Reviewed on July 13, 2021

Hi Wonder,

The cruise was excellent thanks. We had a great time!

Michael

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: June 25, 2021
Trip Type: Traveled as Families
Tour Customized by: Wonder
Nicholas

Nicholas

British

Reviewed on July 13, 2021

Hi Tracy,

Having a great time

Nicholas

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 11, 2021
Trip Type: Traveled as Families
Tour Customized by: Tracy
Becky

Becky

USA

Reviewed on July 11, 2021

Hi Riley,

We were incredibly impressed with the cruise! The service on the boat went above and beyond what we were expecting, the tours were wonderful and the boat made sure we had English speaking guides at each stop. We both agree that the cruise has been our best experience in China so far!

Beckey

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 7, 2021
Trip Type: Traveled as Friends
Tour Customized by: Riley
Max

Max

British

Reviewed on July 10, 2021

Hi Johnson,

The cruise has been brilliant! Loved every minute so far. So relaxing to sit and watch the scenery go by on the river.

Thank you.

Max

Destination(s): Chongqing, Yangtze River Cruise, Three Gorges
Date of Experience: July 6, 2021
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Cameron

Cameron

New Zealand

Reviewed on July 10, 2021

Hi Johnson,

Our five families had a superb trip! The incredible sites we visited such as the 'Great wall' and the 'Terracotta warriors' will stay in our memories forever! Our guides took us to some superb restaurants where we really enjoyed the local food. The Peking duck for me was a favourite. Your organization and that of our local guides was excellent! Our guides knowledge of the places we visited was in-depth and really added to the interest in what we were seeing. I will highly recommend your tour to other teachers at my school and friends and family back in New Zealand.

Things to improve upon:

I think when travelling with younger children we found it's better sometimes to do 1 or 2 things a day rather than try and fit everything in on the itinerary especially when it was hot and there was lot's of walking to do. I think the guides were good at realizing this and were flexible when there were things we cut out of the daily itinerary. Having a pool at the end of the day was great for tired kids.

Perhaps next time with families try and have them stay not underneath the bar on the boat as it got a bit noisy. Although the people on the boat were really good when we said something about this on the first night. We also thought there could have been a bit more for children to do on the boat and we put that in our comments at the end of the trip.

That's all I can really think of as there was not really anything wrong with the trip. Thanks again Johnson, let me know if you want me to add any more detail in recommending the trip to others.

Regards.

Cameron

Thanks Jo. You too and thanks for amazing memories!! We are on the way home ready for bed!!

Beatriz

Us too! Adding our thanks for letting us join you. It was a great trip and fun to spend time with you all. Thanks to Johnson for all of his efforts and planning!

Lisa

Fantastic trip y’all! Thanks for all the memories! I’ll try and get photos from everyone and get some out together in the next week or so.

Matthew

Yes fantastic trip thanks everyone! We’ll get some feedback to you soon Johnson.

Cameron

We must have already been asleep when these messages came through. We have had a wonderful time. Thanks Johnson and Cam. Great to tick off so many must-sees in China ! Let’s have a post holiday debrief at our new apartment once we have unpacked!

Kylie

Hi Johnson, I know this is a bit late telling you. But our family had a lovely time on the trip you organised for us. We got to see so much of China! We feel very lucky. We are spending a week in Sanya. China is so beautiful!

Tessa

Destination(s): Beijing, Xian, Chengdu, Chongqing, Yangtze River Cruise
Date of Experience: June 29, 2021
Trip Type: Traveled as Families
Tour Customized by: Johnson
Phillip

Phillip

UK

Reviewed on July 9, 2021

Hi Rita,

The trip was amazing. Thank you, I will definitely use your company again. At every stage I was looked after so well, the guides were so useful and were always on time and easy to find. The 3 day cruise down the Yangtze was so relaxing and comfortable. Thank you.

Destination(s): Xian, Guangxi, Guilin, Yangshuo, Chongqing, Yangtze River
Date of Experience: July 2, 2021
Trip Type: Traveled as Solo
Tour Customized by: Rita
Jennifer

Jennifer

USA

Reviewed on July 8, 2021

Hi Lyn,

Wonderful time. Daniel was amazing! They went above and beyond to accommodate us. We are both vegetarian and they made sure we had a special dish every meal!

Destination(s): Yangtze River
Date of Experience: July 4, 2021
Trip Type: Traveled as Friends
Tour Customized by: Lyn
Mieke

Mieke

South Africa

Reviewed on July 8, 2021

Hey Lyn, just spent the afternoon sleeping. I had a lovely time on the cruise, thanks for arranging it, I'll recommend you highly to my friends. There were some service issues on the cruise with my itinerary not being delivered to my room like for the other guests. Apparently they had my room number wrong for delivery or something, but I still had a lot of fun. Is there a formal feedback system you'd like me to use or just general comments like that?

Destination(s): Yangtze River
Date of Experience: July 4, 2021
Trip Type: Traveled as Solo
Tour Customized by: Lyn
Jeff

Jeff

USA

Reviewed on July 8, 2021

Hey Rita, it was a great trip. Many memories.

Destination(s): Yangtze River
Date of Experience: July 4, 2021
Trip Type: Traveled as Families
Tour Customized by: Rita
Deondra

Deondra

USA

Reviewed on July 8, 2021

Hi Lyn,

Wonderful time. Daniel was amazing! They went above and beyond to accommodate us. We are both vegetarian and they made sure we had a special dish every meal!

Deondra

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 4, 2021
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Mieke

Mieke

South Africa

Reviewed on July 8, 2021

Hey Lyn,

Just spent the afternoon sleeping. I had a lovely time on the cruise, thanks for arranging it, I'll recommend you highly to my friends. There were some service issues on the cruise with my itinerary not being delivered to my room like for the other guests. Apparently they had my room number wrong for delivery or something, but I still had a lot of fun. Is there a formal feedback system you'd like me to use or just general comments like that?

Mieke

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 4, 2021
Trip Type: Traveled as Solo
Tour Customized by: Lyn
Elizabeth

Elizabeth

British

Reviewed on July 8, 2021

Hi Vivien,

I just wanted to email to say thank you for booking our river cruise. We had a brilliant time and the ship was great.

We will be continuing to travel for the next few weeks. We are planning to travel in Guizhou. Do you have any tours or information for this area?

Thanks,

Liz

Destination(s): Yangtze River Cruise
Date of Experience: July 3, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Julie

Julie

UK

Reviewed on July 7, 2021

Hi Rita,

We had the best time on the cruise thank you. We will book another trip in winter time if they are available.

Destination(s): Yangtze River
Date of Experience: July 2, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Julie

Julie

UK

Reviewed on July 7, 2021

Hi Rita,

We had the best time on the cruise thank you. We will book another trip in winter time if they are available. Is the fapiao ready yet please? Thanks Rita. It looks fine. I have sent your details to another friend today, Peter, who is interested in a cruise with his family. Is this the best WeChat for them to add you on?

Julie

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 2, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Heather

Heather

USA

Reviewed on July 7, 2021

Hi Wonder,

The cruise was wonderful. I have no complaints. The chef was accommodating and all the staff were friendly and helpful.

I would be interested in another cruise in the future. What other cruises are offered in China?

Heather

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: July 2, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Justin

Justin

USA

Reviewed on June 29, 2021

Hello Wonder,

It was a good experience. The cruise manager was excellent and communicated well with us.

Justin

It was a great trip. I’ll also write a review.

Erin

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: June 25, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Andrew

Andrew

UK

Reviewed on June 28, 2021

Hi Lyn,

Sorry for the slow reply. The cruise was really good; considering how few foreign passengers were on board the staff really went out of their way to look after us.

Destination(s): Yangtze River
Date of Experience: June 25, 2021
Trip Type: Traveled as Solo
Tour Customized by: Lyn
Delma

Delma

Ireland

Reviewed on June 28, 2021

Dear Zeva,

Beijing: We had the Great Wall all to ourselves. Fantastic experience. Had a fantastic day.

Guide was amazing, driver amazing, hotel amazing. All 5*

High-speed Train: Looking forward to it. Business class is amazing.

Xian: Today was such a special day, one of my dreams came true, to see for myself the Terracotta soldiers and horses. I was in awe. I cannot find the words to express how amazing an experience it was. Our guide made it even more special, he shared interesting knowledge with us. I am so grateful for this opportunity.

Today’s highlight, biang biang noodle and Chinese burger, very delicious

Xi 'An trip was fantastic. Timo was an amazing guide. Looking forward to the next leg of our journey.

Guilin: Hiking up the Longji rice terraces today was like entering a magical world. The 93% humidity did not deter us

Today was a gastromical delight. The local cuisine at Longji is 5*. The highlight was seeing our vegetables being picked in the garden and then cooked for us. The taste was unbelievable and the icing on the cake a bottle of Portuguese wine. The local wine is great too, more a desert wine. I'm in heaven.

Today had many highlights, visiting the Yao village, where women have hair over 1 meter long, seeing the amazing Reed Flute caves, seeing the sun and moon pagodas and of course my birthday. Its been a wonderful day. Thanks to all who made it so special and for all the birthday wishes. I am so blessed.

Wow, another fantastic day. Li and Dragon river.Wonderful scenery, delicious food, great company and more birthday presents. I am eternally grateful.

Our trip to Guilin was amazing. Alice was a wonderful guide. The only downside was the attitude of the staff at the Armari hotel. They seemed a little uneasy as we were foreigners and even wanted a covid test. Alice handled the situation very well though. The hotel room and facilities were great.

I would give a rating of 5 for the hotel room, facilities and location but 3 for customer service.

Yangtze River Cruise: Its been a great trip.

What better way to finish a holiday than a cruise on the Yangtze river. The staff on the Century Paragon ship made it a journey to remember.

Our final trip before returning home. The three gorges dam, magnificent and powerful.

We had a great holiday. The whole trip was well organised, the guides anazing, everything was perfect. Thank you.

Destination(s): Beijing, Xian, Guilin, Longsheng, Yangshuo, Yangtze River
Date of Experience: June 28, 2021
Trip Type: Traveled as Couples
Tour Customized by: Zeva
Yana

Yana

Ukraine

Reviewed on June 22, 2021

Hello Wonder,

We enjoyed the cruise very much! Everything was perfect. The ship is very comfortable, the staff of the cruise is very thoughtful, helpful, polite. Everything was organized very well. EVerything was on time, on schedule, there were no troubles at all. We cold relax and just follow the agenda. Even though we had only 4 foregners on the ship, everything was duplicated in English for us - all the excursions, all the announcemenst, all the notices - the stuff was taking really good care of us. I really can not think even of 1 complaint. The views were just breathtaking, we took so many pictures! We will definetely do it again in autumn - winter, and probably for a longer period. You also were very helpful and made our choice and booking very easy and without trouble. Thank you a lot! I already recommended this trip to my all friends an colleagues.

Yana

Destination(s): Chongqing, Yichang, Yangtze River Cruise, China Three Gorges
Date of Experience: June 18, 2021
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Anuja

Anuja

India

Reviewed on June 16, 2021

Hi Tracy,

We are back comfortably. Thankyou for organising the nice trip.

Destination(s): Shanghai, Jiangsu, Suzhou, Zhejiang, Hangzhou, Yangtze River
Date of Experience: June 6, 2021
Trip Type: Traveled as Families
Tour Customized by: Tracy
Jarno

Jarno

Finland

Reviewed on May 18, 2021

Hi Vivien,

Luckily the weather cleared a bit and we were able to set sail around 11AM on Friday.

The crew was really helpful, so please extend our thanks to them.

Also thank you for your excellent customer service.

-Jarno

Destination(s): Yichang, Chongqing, Yangtze River Cruise
Date of Experience: May 12, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Viola

Viola

Germany

Reviewed on May 17, 2021

Dear Lyn,

we had a wonderful trip and are very happy altogether. Everything worked out very well.

In Zhangjiajie we were a little bit unlucky with the weather (no one can change that) and with the masses travelling (also something that cannot be changed). Because of the latter I am very glad that you suggested to visit the Gorge on arrival day already, we would never have made it on the second day (and it would have been in pouring rain).

The river cruise was excellent; although it being pretty expensive we most certainly appreciated the special treatment we received due to booking “executive”.

So I have already recommended this trip to colleagues and friends.

Thanks for all your support before the trip (and for getting us out of the broom-closet in Zhangjiajie)

Viola

Destination(s): Yangtze River, Hunan, Zhangjiajie
Date of Experience: May 2, 2021
Trip Type: Traveled as Families
Tour Customized by: Lyn
Miko

Miko

Indonesia

Reviewed on May 16, 2021

I took so many good pictures during my trip from Chongqing to Yichang. Now i realized why so many famous chinese poems produced from the 3 gorges area. The vibe and the scenery of this place has unusual beauty which create big stream of idea for everybody who stay here.

Destination(s): Yangtze River
Date of Experience: May 13, 2021
Trip Type: Traveled as Friends
Tour Customized by: Zeva
Whan

Whan

UK

Reviewed on May 11, 2021

Hi Wonder,

The Victoria Jenna was great! The facilities were better than expected, the food was good and the staff were very friendly! We ended up upgrading our rooms when we boarded because the offer not too bad for a much bigger room. The itinerary I felt was a tad too much as we were expecting a more leisurely time; it felt like the cruise was trying too hard to fill every last minute with something to do (from 6:30am)! 

In terms of excursions, the Three Kingdoms show was the best, the Shuanggui Hill was not worth it, we didn't bother joining the White Emperor City, the cruise through Gorges had nice views with good commentary, the Godess Stream was also below par, and the ship lift at the Three Gorges Dam was interesting, but not the short tour afterwards.

The so called "captain's farewell banquet" was really just dinner with the captain and crew saying a few words at the start. You should remove any references to dress codes because it wasn't necessary nor suitable.

Overall, it was worth doing it and we're glad we did it with Victoria cruises. The Jenna was refitted in 2018, which is one of the oldest to having a redecoration, so I'm wondering what the newer ones that got refitted in 2019 and 2020 would be like!

Finally, thank you for the quick responses and all the help you've given us -- really appreciate it!

Hope this helps.

Thanks,

Whan

Destination(s): Yangtze River
Date of Experience: May 3, 2021
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Angelina

Angelina

Chile

Reviewed on May 6, 2021

Dear Jack, our trip isn't over yet, but I wanted to thank you for making it possible. It has been a very interesting trip and the big difference was made by the great Victoria Sabrina. Excellent service, very friendly crew, very good English and everything has been great. This is also what I think of your work, thank you very much and we will recommend and continue to use your services in the future. We appreciate your work.

Destination(s): Yangtze River
Date of Experience: April 30, 2021
Trip Type: Traveled as Couples
Tour Customized by: Jack
Megan

Megan

USA

Reviewed on May 6, 2021

Hi Leo,

It was a great tour! The staff on the boat were so nice and helpful! The accommodations were excellent. The food was so good. If I had one complaint it would just be how rushed everything is when you visit things off the boat. I understand why and know there is a busy schedule but it was so rushed to me. Sorry it took so long to answer. I had no mobile data all day.

The only place I felt it was really crowded was at the fungdu ghost city. Everywhere else had people but not too bad at all for China.

I saw some places were really busy. I heard a lot of people are traveling again. I have a lot of friends who have shown some interest in my cruise. When they ask me for more info about booking the cruise I will definitely send them your contact card. I will put some pictures on WeChat tonight. So many want to see some. That will help I think.

Destination(s): Yangtze River
Date of Experience: May 1, 2021
Trip Type: Traveled as Families
Tour Customized by: Leo
Verena

Verena

Germany

Reviewed on May 6, 2021

Hi Rosalyn, good morning!

The cruise changed a lot compared to my first time. I think major influences are the changing environment if Yangtze, different program, and much less foreigners. You might know that foreigners usually enjoy different programs with more physical activity (more hiking than shopping) and enjoy are more silent surrounding. So let’s say this cruise is probably meanwhile more for Chinese nationals than expats/foreigners but most important is I could see the changes of Yangtze over the last more than 10 years and we also found some new friends.

I want to especially thank you for the great service you provided, the super quick feedback and always checking in with me. It’s exceptional and you have my deepest thanks for that. Do you/your agency also offer other trips? Would be glad to find more cooperation.

I hope you also could enjoy some nice holidays!!!

Destination(s): Yangtze River
Date of Experience: May 1, 2021
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Barbara

Barbara

UK

Reviewed on May 3, 2021

Hey Rita,

Everything is fine: lovely driver, lovely people helping me to embark and lovely people working on board!

I’ve booked the additional trips and explored the ship.

Destination(s): Yangtze River
Date of Experience: April 30, 2021
Trip Type: Traveled as Solo
Tour Customized by: Rita
Brinja

Brinja

Germany

Reviewed on May 1, 2021

Hey Riley,

Yes, thank you, we had a good time. We saw lots of things, very impressive!

Destination(s): Yangtze River
Date of Experience: April 25, 2021
Trip Type: Traveled as Friends
Tour Customized by: Riley
Gudrun

Gudrun

Germany

Reviewed on April 30, 2021

Dear Zeva,

Everything went smoothly.

Thanks for your help.

Kind regards

Gudrun

Destination(s): Yangtze River
Date of Experience: April 27, 2021
Trip Type: Traveled as Families
Tour Customized by: Zeva
Karlsson

Karlsson

USA

Reviewed on April 28, 2021

Hello Wonder,

The Cruise has been great.

Destination(s): Yangtze River
Date of Experience: April 25, 2021
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Alban

Alban

France

Reviewed on April 26, 2021

Hey Lynn!

I have plenty of time now as I'm just waiting my train in Yichang station.

The cruise was great, the scenery of the three gorges is really stunning.

Staff was very kind and caring, I was very amazed by that especially cruise manager Vincent Yi. They kept making announcements in english eventhough we were only 2 non-chinese speakers onboard... That was great service!

The mood and style of the cruising company is definitely chinese as you advised me at the really beginning when you better advertised Century for foreigners... But everything remains very enjoyable. Even food was always provided with simple western dishes as pizza/pasta and toasts breads.

Destination(s): Yangtze River
Date of Experience: April 23, 2021
Trip Type: Traveled as Solo
Tour Customized by: Lyn
Caroline

Caroline

France

Reviewed on April 25, 2021

Hi Rita,

It is allright, cabin is great, and kids are happy.

Destination(s): Yangtze River
Date of Experience: April 22, 2021
Trip Type: Traveled as Families
Tour Customized by: Rita
Wendy

Wendy

USA

Reviewed on April 21, 2021

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Destination(s): Hunan, Zhangjiajie, Sichuan, Chengdu, Gansu, Dunhuang, Zhangye, Jiayuguan, Silk Road, Xian, Yangtze River
Date of Experience: April 6, 2021
Trip Type: Traveled as Families
Tour Customized by: Vivien
Hannah

Hannah

UK

Reviewed on April 20, 2021

Hi Vivien,

We really enjoyed the river cruise and all of the help you were able to provide us. The trips were very good. We thought that breakfast was too early every morning and if you do not attend breakfast we should have the option to get some food somewhere else on board.

Destination(s): Yangtze River
Date of Experience: April 4, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Sylvetta

Sylvetta

USA

Reviewed on April 19, 2021

Hi Lyn,

I had a good time once I upgraded my room. The room I had was a futon like bed that I would’ve had difficulty getting up from, barely any outlets and a too small shower. Also, the food in the main dining room was just okay. We ate in the VIP room the last night which the food was much better but it should be served as the regular food. The excursions were good. The staff was amazing. They checked in on us regularly and made sure we had English guides when leaving the boat. They took great care of us.

Destination(s): Yangtze River
Date of Experience: April 4, 2021
Trip Type: Traveled as Solo
Tour Customized by: Lyn
Tracy

Tracy

USA

Reviewed on April 18, 2021

Hi Vivien

I wanted to take a moment to thank you for everything. The cruise was amazing the staff were very welcoming and the birthday surprise was so special. Thank you!!!!!!

Most Appreciatively,

Tracy Edwards

 

Destination(s): Yangtze River
Date of Experience: April 6, 2021
Trip Type: Traveled as Friends
Tour Customized by: Vivien
Chris

Chris

USA

Reviewed on April 15, 2021

Hello Echo,

We had an very good tour in Chongqing and on The Victoria Sabrina. The cruise company did an excellent job.  The cabin was very nice, the food was very good, and the staff took great care of us.  We were the only two westerners on the boat, and all the staff made sure we were comfortable at all times. The even arranged for a private rout guide for the two of us at one of the sites.

I don't know about the other cruise companies, but the staff on the Victoria Sabrina speak very good to fluent English, which made it very easy for us.

I have also attached a copy of the survey you requested.

Destination(s): Yangtze River, Chongqing
Date of Experience: April 8, 2021
Trip Type: Traveled as Couples
Tour Customized by: Echo
Patricia

Patricia

USA

Reviewed on April 15, 2021

Hi Leo,

Sorry I didn't respond sooner, this has been a busy week! Sylvie and I had a great trip and we agreed the service was excellent. On the boat, all the crew were very helpful, especially Momo and Billy. We really appreciated how well everyone looked after us. The guides we had on the boat and in Zhangjiajie had great English. We really liked that David in Zhangjiajie looked at the weather forcasts to decide what would be the best activity for the day. He knew a lot of less visited areas, which made for a more relaxing and enjoyable visit, even when the park was more crowded. The driver was one of the best I've had in China, though we did have to wait around for him to arrive sometimes. I don't know how much control you have over the boat,but there are a couple suggestions I have.

-On the excursions, it would be helpful to have a translated document of some of the important information about the place. I don't expect an entire spoken translation of everything that is being said, but it would have been nice to have more information at the dam and on the 3 Gorges boat ride, as there was a lot being said in Mandarian and most of it wasn't translated. Just a simple handout, even just using something like Google Translate, would have been nice.

-There were a couple of times another boat docked directly next to ours, which made it impossible to use the balcony or really relax in the room because our "neighbors" were too close and too loud. That's all I can really think of now. Like I said, the service we received was excellent and I would definitely recommend the trip to others. Thanks again!

Destination(s): Yangtze River, Hunan, Zhangjiajie
Date of Experience: April 4, 2021
Trip Type: Traveled as Friends
Tour Customized by: Leo
Anna

Anna

UK

Reviewed on April 12, 2021

Hi Leo.

We enjoyed our cruise thank you. We enjoyed the Shanggui Mountain and added both the elevator and fengdu ghost town which were great. The shennv stream wasn’t as good. The cabin was comfortable and everyone really kind on the boat

The stream was beautiful but they made us get off the boat onto a pontoon so the guides could sing. We would have preferred to learn more about the area. Please send a link to your trip advisor page and we’ll leave a review. We appreciate all your help in booking the trip.

Destination(s): Yangtze River
Date of Experience: April 4, 2021
Trip Type: Traveled as Friends
Tour Customized by: Leo
Flavia

Flavia

Argentina

Reviewed on April 12, 2021

Hi Wendy,

Thank you! And let me tell you that everything was perfect Wendy. Thanks for organizing such a wonderful trip with so good people.

Destination(s): Guangxi, Guilin, Yangshuo, Yangtze River
Date of Experience: April 3, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wendy
Rafael

Rafael

Brazil

Reviewed on April 7, 2021

Hi Vivian,

In general we were very satisfied with the service as everyone from staff was very kind. 

The scenery was beautiful and we liked specially the Wu gorge. 

Thanks for your support!

Best regards ,

Rafael

Destination(s): Yangtze River
Date of Experience: April 2, 2021
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Rebecca

Rebecca

USA

Reviewed on April 7, 2021

Hi Leo,

The trip was lovely. The color of the water was amazing.

Destination(s): Yangtze River
Date of Experience: April 6, 2021
Trip Type: Traveled as Friends
Tour Customized by: Leo
Carlsky

Carlsky

USA

Reviewed on April 6, 2021

Hey Leo,

It was great, thank you for everything, you can send me the information to write a review, that's fine.

Destination(s): Yangtze River
Date of Experience: April 2, 2021
Trip Type: Traveled as Couples
Tour Customized by: Leo
Richard

Richard

UK

Reviewed on April 2, 2021

Hello Rita,

It’s great. We’re having a brilliant time thank you.

Destination(s): Yangtze River
Date of Experience: March 30, 2021
Trip Type: Traveled as Couples
Tour Customized by: Rita
Per

Per

Sweden

Reviewed on April 1, 2021

Hello Tracy!

Thank you for the good arrangement on our trip.

Let see your questions:

  • Guide (Chongqing and Yichang):
    • The guides was good and hade good knowledge about the subject/area.
    • The food was really good (Lunch).
  • Cruise.
    • The ship standard ok.
    • The included restaurant to crowded and the food was “little too much Chines”.
      • But this was easy solved, we upgrade to the “wester restaurant” to get our own table and less people.
      • I think you shall recommend western people to go for that from the beginning
    • The included sighting was good and the guides was good, had good knowledge about the subject/area.
    • Over all good cruise.
  • Hotels.
    • Both hotels really good standard.
    • Good location on both hotels.

Overall we are really satisfied with the trip you have arranged for us also this time.

It’s so convenient when you have arranged the trip with pic up from air port and deliver to the next destination with some interesting things to look on between.

So now the big question is where to go next time?

I have at least one more year in China (hopefully more)

 

Best regards Per

Destination(s): Yangtze River, Chongqing
Date of Experience: March 25, 2021
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Jennifer

Jennifer

USA

Reviewed on March 27, 2021

Jen: It was great, they went out of their way to take care of us. The food was delicious and the scenery was beautiful.

Yevgen: It was great, thank you so much for organizing it! I will recommend you to anyone who asks :)

Destination(s): Yangtze River
Date of Experience: March 22, 2021
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Mark

Mark

USA

Reviewed on March 22, 2021

Hi Tracy,

Yes it was great.

Destination(s): Yangtze River
Date of Experience: March 20, 2021
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Juliane

Juliane

Germany

Reviewed on March 15, 2021

Hi Wonder,

I really enjoyed the cruise very much. The staff was very lovely, attentive and fluent in English. Excellent service!

The boat itself, food on board and excursions all met my expectations.

 

Many thanks for helping organize this

Juliane

Destination(s): Yangtze River
Date of Experience: March 12, 2021
Trip Type: Traveled as Solo
Tour Customized by: Wonder
David

David

USA

Reviewed on November 7, 2020

Hi Leo.

All good, the only thing I can think of is if they could upgraded their gym but I’m thinking I’m the only one who has ever used it. Everyone was really nice, I just wish there were more passengers to enjoy their hospitality.

Destination(s): Yangtze River
Date of Experience: November 3, 2020
Trip Type: Traveled as Couples
Tour Customized by: Leo
Christian

Christian

Switzerland

Reviewed on October 13, 2020

Hi Wendy,

Thank you, we had a great cruise. The weather was better than expected. The crew was very helpful. We enjoyed the excursions and the live on board.

Destination(s): Yangtze River
Date of Experience: September 28, 2020
Trip Type: Traveled as Friends
Tour Customized by: Wendy
Rachel

Rachel

Brazil

Reviewed on October 12, 2020

Hi Echo,

Everything was good, we had a great time there.. even wish we had a couple of more days

Thanks for all your support

Destination(s): Yangtze River
Date of Experience: October 6, 2020
Trip Type: Traveled as Friends
Tour Customized by: Echo
Samantha

Samantha

USA

Reviewed on October 10, 2020

Good morning, thank you so much.

The cruise was wonderful. I fully enjoyed it and will possibly take another one again and recommend my friends. I'm actually leaving Chongqing now. It's too crowded and not many people are wearing masks, so I want to be extra safe. I'll travel again to here when it's not the holidays

Destination(s): Yangtze River
Date of Experience: September 29, 2020
Trip Type: Traveled as Solo
Tour Customized by: Riley
Narelle

Narelle

Australia

Reviewed on October 10, 2020

Good morning, Lyn!

Thank you, we had a wonderful time.

Destination(s): Yangtze River
Date of Experience: October 6, 2020
Trip Type: Traveled as Families
Tour Customized by: Lyn
Stephanie

Stephanie

Germany

Reviewed on October 9, 2020

Hello Wonder,

The cruise was nice. Food was good, staff was nice. We upgraded to a room on the 6 floor, so we used the private restaurant.

Destination(s): Yangtze River
Date of Experience: September 30, 2020
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Leandro Preda

Leandro Preda

Brazil

Reviewed on October 7, 2020

Hi Wendy, it was good

The weather didn't help but the cruise and the crew were really nice I can send you some pictures later.

Destination(s): Yangtze River
Date of Experience: October 1, 2020
Trip Type: Traveled as Friends
Tour Customized by: Wendy
Graham

Graham

South Africa

Reviewed on October 5, 2020

Hi Tracy,

Trip good- all home safely!! Thanks

Destination(s): Yangtze River
Date of Experience: September 29, 2020
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Kathy

Kathy

South Africa

Reviewed on August 17, 2020

Hi Vivi.

We had a great time. Thank you so much for arranging it for us.

Destination(s): Yangtze River
Date of Experience: August 14, 2020
Trip Type: Traveled as
Tour Customized by: Vivien
Jimmy

Jimmy

South Africa

Reviewed on April 6, 2020

Dear Mr Mike Liu,

It is my pelasure to hear from you again. I am glad that you and most people in your country progressively defeating the virus.

I hope that everything will be back to normal in a very short time.

Please keep in touch.

Thank you and best regards,

Jimmy

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: November 24, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Gladys

Gladys

Reviewed on April 6, 2020

Hi Mike!

SO GOOD to hear from you. Congratulations on your country’s management of Covid-19. Yes, you have given us a good example and we hope to learn from your experience. Thank you for your well wishes.

Kind regards

Gladys

Destination(s): Beijing, Zhangjiajie, Yangtze River, Coronavirus Disease Greetings
Date of Experience: May 31, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Juana

Juana

Singapore

Reviewed on April 1, 2020

Dear Mike,

Thank you for your lovely mail. This epidemic was badly managed by some countries, they thought just like SARs only Asian were affected. However due to their complacency whole world faces lock down.

Good news is in China the epidemic is under control. However due to continue epidemic tourism business are badly affected for indefinite period.

I am aware personally you are affected. How do you manage your situation.

We over here experience drop in business but not as bad as during SARs.

We manage somehow through experiences to overcome this epidemic through reducing expenditure prudently.

Lets us all pray for Divine intervention for mankind to globally overcome this terrible situation soon.

Many thanks for your mail.

Sincerely,

Juana

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: October 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mike
Elmira and Nick

Elmira and Nick

Reviewed on March 31, 2020

Dear Wing!

We are very glad that everything is OK with you and hope all your colleagues and families are healthy!

Thank you so much for your kind attention and very useful information, which will be shared with our relatives and friends. 

We are OK but at the moment we are in self-isolation at home because of the quarantine measures and looking forward to coming back to normal life.

Keep safe and healthy.

Have a nice day,

Elmira and Nick

Destination(s): Shanghai, Yangtze River, Chongqing, Zhangjiajie, Yunnan, Coronavirus Disease Greetings
Date of Experience: December 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Deborah and Steve

Deborah and Steve

Reviewed on March 31, 2020

Dear Wing,

We have been wondering how the wonderful people we met are getting through this crisis. We are glad to hear that you are well. We hope that you and your family and friends can stay healthy.  

We are well and are living near our son and his family who can help us. My sister in California said that no one is allowed out of the house except for food shopping or something necessary in order to live. Last week 3.3 million people applied for unemployment benefits in our country. So many businesses are closed.  

We hope to travel again and will contact you when it is again possible to see other countries.

Sincerely,

Deborah and Steve

Destination(s): Beijing, Xian, Luoyang, Chengdu, Yangtze River, Shanghai, Suzhou, Coronavirus Disease Greetings
Date of Experience: April 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Peter

Peter

Reviewed on March 30, 2020

Thank you Vivien! This is very kind of you. I have passed along this information to my friends and family, and am taking serious precautions myself. I am glad to hear that things are getting better in China, and hopefully things will get better soon here too. I have fond memories of my time in China, and am glad I got to visit before the spread of COVID-19. Take care!

Peter

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: August 21, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Nana

Nana

Reviewed on March 24, 2020

Hi Vivien,

Thank you for your kind letter. I hope that you and your family are well. 

I can imagine how difficult it is for travel industry to go through this crisis. 

How long Wuhan has been under the lockdown? Are there any effective medication against the virus? 

We are now in a total lockdown. We’ll see how the UK will be effected by that. It is difficult for everyone. 

Stay well and healthy.

Best wishes, 

Nana

Destination(s): Beijing, Xian, Shanghai, Yangtze River, Chengdu, Guilin, Hong Kong, Coronavirus Disease Greetings
Date of Experience: April 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Helen

Helen

Reviewed on March 24, 2020

Hello Vivien,

Thank you so much for your note and for thinking of us during these strange and difficult days. It is so encouraging to know that things are improving in China, and we hope they will soon here as well. I hope all your family is well. We remember fondly our trip on the Yangtze River!

Helen Mazarakis

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: May 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Saludos

Saludos

Reviewed on March 24, 2020

Thankyou Vivien and the team,

My mum and I are in Spain where I live and we have been in total lockdown for 11 days now and have at least another 19 days, we have to stay at home other than going to supermarket for essentials or pharmacy.

We loved our cruise and I actually wrote a blog about our whole trip so other people can do it and I added a link to your company

I am glad to hear it is improving in China and hope this passes quickly so next year we can come back to your lovely country

Saludos

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: September 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Shuy

Shuy

Reviewed on March 21, 2020

Hi! Yanny, I am fine. My family is also fine. Glad to hear from you. I hope everything is fine with you and your family.

Thanks for the sharing of the information on the prevention of Covid-19 virus. It is definitely good information to follow. I am glad to know China is able to control the spread of Covid-19 and things are getting better day by day. Many other countries are facing challenging time include Malaysia where the number of new cases are increasing quickly daily. My government has to impose Movement Restriction Order (a bit like the lockdown in China but people still able to go out to buy things during the day but police have road blocks every where to check) to control the spread which I believe is the right thing to do. I look forward to the day where nobody will be infected by this virus and hopefully the vaccine will be make available soon so we can get protection from this virus.

Hopefully in a few more months’ time, the Covid-19 will be a thing of the past and we can travel again and definitely I will go to China again as it has so many nice places to visit.

If you do come to Kuala Lumpur, please let me know and I will be most happy to meet up.

Take care and stay healthy.

Best regards,

Shuy

Destination(s): Yangtze River, Chongqing, Coronavirus Disease Greetings
Date of Experience: March 8, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Mrs Yen

Mrs Yen

Reviewed on March 19, 2020

Hi Yanny,

Thank you for your email and for having taken the trouble to prepare the very useful advice note to share what you have learnt in dealing with the virus in China.

It has now spread around the world and in the UK we are just about to start to experience the worst of it as the numbers infected are beginning to rise dramatically. It seems the whole of Europe and much of the rest of the world is going into lock down with borders being closed and curfews against people gathering together being imposed. Here in the UK, all schools are to be shut from tomorrow and summer examinations cancelled, all sporting events, music and theatre shows etc. have been cancelled, travel is restricted, everyone is being asked to work from home wherever possible, airlines are grounding most of their planes and every person over 70 years old is about to be told to go into total isolation for at least the next 12 weeks.  Our hospitals and health service have cancelled all non-emergency procedures and engineering companies are being asked to change their production and to immediately start manufacturing oxygen ventilators for the hospitals as fast as possible. We have never seen anything like this before but when something like this happens, it shows that it doesn’t matter what country we are from as we are all just citizens of the world.

It is very encouraging to see that China now seems to be over the worst and is slowly getting back to normal. My daughter Sarah is still in Shanghai having spent most of the last 8 weeks in isolation in her apartment, so she is very happy that things are getting better in China. But she will now have the problem of how to get home to the UK as her contract and work visa will expire soon.

I hope you and your family and colleagues have all survived unscathed and your life and business will soon get back to normal.

Regards

Chris 

Destination(s): Yangtze River, Chongqing
Date of Experience: October 31, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Doris

Doris

Reviewed on March 19, 2020

Dear Vivien,

Thank you so much for your consideration for our well-being. 

We are glad to hear, and very reassured, that you are well and that life is starting to return to normal. It gives us hope, when we are at the early stages, that we can get through this. My partner and I are retired so it is not difficult for us to stay at home and we are well just now. But it is more difficult for people who are losing jobs and are struggling financially.

Thank you for the information. China has learnt so much and it helps to share information. We are following the guidance to prevent transmission and can only hope that everyone else is, too. So far there are only a few known cases in Scotland. Most are in London but I expect that will change over the coming days.

Keep well and safe and thanks again for your kind consideration.

Yours

Doris

Destination(s): Yangtze River, Chongqing
Date of Experience: March 19, 2020
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Haberthuer

Haberthuer

Switzerland

Reviewed on January 6, 2020

Dear Wendy Dan,

Your Arrangement was perfect. Thank you again. I will give my opinion to Trip Advisor.

Soon there will be Chinese New Year. I wish you a prosperous New Year with good success for you.

Best regards,

U.B. Haberthuer.

Destination(s): Yangtze River
Date of Experience: November 17, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Sherry

Sherry

USA

Reviewed on January 3, 2020

Hi Tracy,

Everything was great!

Cordially,

Sherry Malone

Destination(s): Yangtze River
Date of Experience: December 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Tracy
Susan

Susan

USA

Reviewed on January 3, 2020

Hi Zeva,

My family and I thoroughly enjoyed the tour. The staff on the boat were excellent. I was sick one night and vomited. I think it was because I ate the lettuce the day before.

Your office were very helpful.

Susan

Destination(s): Yangtze River
Date of Experience: December 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Zeva
Juana

Juana

Singapore & Korea & Malaysia & Australia

Reviewed on January 2, 2020

Dear Mike,

Merry Christmas and Compliment of the Seasons.

Due to our busy schedule and family commitment we were unable to provide you our testimonial as appreciation early.

If my comment on this email can be considered as our testimonial.

Here it is.

Reason why I choose Bamboo Tour to book our Yangtze Cruise was due to Mike Liu prompt respond when I log into Bamboo Tour website.

Bamboo Tour quotation was slightly cheaper, payment was into proper channel as well.

Mike professionalism gave me piece of mind when some members in our group had to change passport.

We did not face any difficult issue due to clear instruction received.

Mike and his team were helpful when I asked for additional info and quote several time for our land excursion.

Thank you Mike for your valuable services.

Sincerely,

Juana

Destination(s): Yangtze River
Date of Experience: October 21, 2019
Trip Type: Traveled as Friends
Tour Customized by: Mike
Shuvo

Shuvo

USA

Reviewed on December 26, 2019

Hi Vivien,

Yes, we did receive your gift (Panda Bears soft toys). It was truly very sweet of you. Thank you so very much. Yes, our Yangtzi River Cruise was awesome. We loved it. I posted a review in TripAdvisor and spoke highly of you and your services. Thanks again. I will contact you in the future for all of my China tour needs.

Sincerely,

Shuvo Dutta

Destination(s): Yangtze River
Date of Experience: November 29, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Emilie

Emilie

USA

Reviewed on December 25, 2019

Wonder

Thank you for the Christmas greetings. Thanks for your help. We had a very unforgettable experience during our stay there. Warm regards.

Emilie

Destination(s): Shanghai, Xian, Yangtze River
Date of Experience: October 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jeanette

Jeanette

Singapore

Reviewed on December 19, 2019

Hi Wonder,

Excellent. Jack is knowledgeable and patience. He was able to answer all the questions raised. He also made good recommendations on where else we can explore on our free time.  

Jeanette

Destination(s): Beijing, Yangtze River
Date of Experience: December 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Liesl

Liesl

USA

Reviewed on December 16, 2019

Catherine,

At the train station and all is well. Wanted to thank you for the perfect visit to Chengdu made possible by you! You created a delightful experience. Ellen was wonderful as a guide. We will be recommending you to our friends who have expressed interest in visiting Chengdu.

Thank you again!

And also for the gift!

You and Ellen both did not need to do such a kind act, the services were definitely enough. But thank You.

Thank you again,

Liesl

Destination(s): Yangtze River, Zhangjiajie
Date of Experience: December 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Laiking

Laiking

Canada

Reviewed on December 16, 2019

1.) Your travel consultants were very prompt in responding to us. Both Ashley and Wonder were very clear in responding to our requests for information, and both did well in addressing our questions and concerns. We especially appreciated the changes in accommodation they made for our trip in Xian, where our accommodation had to be changed. We appreciated the efforts they made and are generally satisfied with the results. They were also very patient in explaining everything to us, and we had very little confusion regarding the details of the trip.

We want to give extra credit to Kai, our guide in Beijing, who was not only helpful but caring. We thoroughly enjoyed our excursions with him, including the Great Wall, the Forbidden City, and the Summer Palace. He is truly the best guide in our entire tour, and we hope all guides in the future can be as knowledgeable and caring as him.

Our general opinion of your tour company is generally positive, as your tour is a fresh idea compared to the usual Chinese tour operators we encountered in the past. Your focus on spending more time on the historical and cultural aspects of China and not pressuring tourists to do other activities (ex: shopping) is very refreshing, and allows us to appreciate the areas we visit more. We hope there are more tour operators in China who are willing to operate this way in the future.

Destination(s): Beijing, Xian, Shaanxi, Yangtze River, Shanghai
Date of Experience: November 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Wendy

Wendy

USA

Reviewed on December 15, 2019

Dear Catherine,

Many thanks for organising the tour for us. Even though we have not ended the tour, i would like to provide feedback.

1. Thank you Catherine for being so prompt in the reply and your excellent organisation and planning. You are also very patient and accommodating towards the many requests and incessant enquiries from all of us.

2. Pick up and transfers at each destinations has been very prompt and smooth. There was never a time when we have to wait for the tour guides and this is very commendable.

3. At YiChang, i must commend Faye for her fast response. She has been very impressive and quick witted to get the tickets changed when my husband's passport was the wrong one. I must apologise for not checking that he has a new passport. Pls help me extend my most heartfelt thanks to Faye because it was too rush then.

4. Zhangjiajie's tour guide Wendy and driver Tang has been very accomodating towards the group's demands. She has been extremely patient with all of us , making our trip so peaceful. She also went beyond her duties to bring some of the members to the hair salon and shopping and kept us company till very late at night.

She has been very thoughtful in all her little actions, including packing our breakfast when we were catching an early flight.

She was able to integrate very quickly into the group and at the same time be quick to make all arrangements n command our attention. 

Her knowledge of Zhangjiajie has helped us to understand the locals, the cultures and she is also creative to describe the different caves n peaks in the mountains so that enjoying the scenery became even more menaningful.

We are enjoying ourselves and hope that the last part of our tour will help us bring back great memories of China.

Thank you Catherine once again for your excellent service.

Wendy

Destination(s): Yangtze River, Chongqing, Yichang, Hubei, Zhangjiajie, Hunan
Date of Experience: December 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Rob

Rob

USA

Reviewed on December 14, 2019

Wing - 

Thank you very much for the emails and I apologize for the delay. First off let me say that we have traveled to over 30 countries with our children and this trip was among the best organized we have experienced.  The people were extremely welcoming throughout China and it all started with us working with you at China Discovery.  We knew that November is not the ideal month to travel due to the colder weather but that did not detract us from a wonderful vacation.  Here are some additional answers for you below:

 (1)  How do you like our tour arrangements and are you willing to recommend our service to your friends? 

Your services were exceptional! I appreciate your prompt responses to our questions and you were always willing to help. Since I have returned from China, I have already spoken with someone who is interested in touring China next year and I have strongly recommended that they ask for you: Wing Zeng at China Discovery for support. 

(2)   Do you have some suggestions for us to improve our service?

That is difficult to say. All tour guides we experienced spoke English very well and we enjoyed their company. Typically the tour guide is vital to the success of the vacation and we liked all them all which made everything great - Special thanks to our guide in Yichang who found an incredible restaurant on the way to the Yichang restaurant / The food we had was wonderful.

(3)  If you come to China again, would you like to use our service again?

Without a doubt! I will always recommend China Discovery and recommend they specifically ask for Wing Zeng. 

Please send this to the leaders of your company.  Thanks again and let me know if you have any further questions. 

Rob

Destination(s): Xian, Shaanxi, Chengdu, Sichaun, Yangtze River, Shanghai
Date of Experience: December 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Dutta

Dutta

USA

Reviewed on December 12, 2019

Hi Vivien,

Thank you so very much for organizing this tour for us. We thoroughly enjoyed it. I received the Pada Bear soft toy gift that you had left for us with the receptionist. It was such a sweet gesture from you. I loved it. Thank you very much for all you did for us. I enjoyed the trip very much. I will refer your company to my friends who would wish to visit China in the future.

Kind regards,

S. Dutta

Destination(s): Yangtze River
Date of Experience: December 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Sam

Sam

USA

Reviewed on December 12, 2019

Hi Wonder,

Thanks. My answers are below:

Mr. Wonder Wang has been very responsive and knowledgeable in answering our questions and inquiries. He has patience in helping us revise the itineraries to meet your needs.

Both the tour guides (Roland of Xiamen and Cherry of Wuyishan) were very good in getting us around. They were helpful, very knowledgeable and patient in explaining to us the important points of the area.

I highly recommend China Discovery to everyone who are looking for quality services.

Sam

Destination(s): Xiamen, Wuyishan, Yangtze River
Date of Experience: December 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Dr. Vincent

Dr. Vincent

Canada

Reviewed on December 12, 2019

Dear Riley,

I agree to allow my answers and comments below regarding our China travels arranged by our Tour Operator Ms Riley Guo be put on your website.

1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.

- She always replied to my email inquiries promptly, answering all questions I had for her.  She is extremely patient and courteous throughout the "developmental" stages of our planning.

2.Do you have any comments concerning your tour arrangements?

- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below.  The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations. When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.  

3.Are you willing to recommend our service to anyone who also may have an interest to visit China?

- Definitely "Yes".  I have no hesitation of recommending your services to anyone interested.

4.What is your general opinion of us?

My opinion regarding:

- Advice and guidance provided in planning stage: Excellent!

- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.

- Cost: I found your cost very reasonable and easily affordable.

- Efficiency: You run an efficient operation.

- Accuracy: Ms. Guo's suggestions and plans were accurate.

- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise.  I will cite the following Two Examples:

(1)  When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees.  When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction.  I would suspect many operators would not even inform the client of such errors.

(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise.  Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us.  It was a surprise and pleasant tour.  

5.Do you have any suggestions on improving our services?

- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.

- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.

Destination(s): Kunming, Yunnan, Guizhou, Yangtze River, Beijing, Yichang, Hubei
Date of Experience: November 4, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Annette

Annette

Australia

Reviewed on December 3, 2019

Hi Wendy

I have submitted a review to Trip Advisor via our Australian site.

Review:

"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians. From our initial contact all emails were promptly answered in a timely and professional manner. Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan. The ladies that carried out the transfers were excellent and accommodated our needs. Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food.  The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”

Kind regards

Annette Priest

Destination(s): Yangtze River
Date of Experience: November 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wendy
Teresa

Teresa

USA

Reviewed on December 3, 2019

Johnson,

Just wanted to let you know that we arrived home, safe and sound and to let you know what a Fantastic time we had in Chengdu, Chongqing and Tibet.

Everything went perfect, we are so impressed with you, your company and the 3 guides and drivers that we had.

All our requests and questions over the months of planning the trip were answered promptly. We couldn’t be more pleased with the service we received from you and the quick help received in a Tibet when we had to make a last minute change. My husband and I were disappointed that we were not able to make the trip to EBC, but you made the extended stay in Lhasa easy. My husband is still fighting his cold, but the rest and walking around the 4 days in Lhasa helped him to start recovering.

Our guide in Chengdu made our day at the Panda Research Center and cooking experience a day we will always remember.

Our guide in Tibet was Fantastic, he was very interesting and fun and easy to be with for the week, we enjoyed our visit to Tibet very much.

Our our short time in Chongqing was wonderful and we appreciated the last minute tour that we booked our last afternoon and evening.

All the guides and drivers were very helpful and were where and when they said they would be at all times which made all the train stations and airport experiences easy.

We would definitely use you and your company again if we ever get the opportunity to return to China.

Thanks again for all your help and making this a very memorable trip for the 4 of us.

Destination(s): Sichuan, Chengdu, Yangtze River, Tibet
Date of Experience: November 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Russell & Anne

Russell & Anne

Australia

Reviewed on December 3, 2019

Dear Echo,

Thanks for your email. Anne's knee has now recovered and she has been able to resume her visits to the gym this week.

I have paid the outstanding bill for the Shanghai airport transfer in $USD via PayPal

Thanks once again for all your assistance in setting up our trip and then helping us with the transport variations whilst in China.

It was a pleasure doing business with you and China Discovery

Best wishes

Russell & Anne

Destination(s): Beijing, Xian, Shaanxi, Yangtze River, Shanghai, Hangzhou, Zhejiang
Date of Experience: November 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Liz Chan

Liz Chan

Australia & Hong Kong

Reviewed on December 1, 2019

Hi Wonder

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com. Wonder was superb! When there was an issue with the email server he phoned to check that I had received the information. He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous. The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz Chan

Destination(s): Yangtze River
Date of Experience: November 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Teo & Lily

Teo & Lily

Singapore

Reviewed on November 29, 2019

Dear Mark,

I have submitted my review to Trip Advisor. I have to apologize for the late reply as I was very busy last few days. 

1. How's the tour arrangement? And your travel consultant's service?

Overall it was an excellent arrangement by Mark who meticulously planned every detail and religiously monitoring our schedule throughout and had it executed by the caring and helpful guide Carrie. 

2. How's the hotel and meals?

The hotel in Zhangjiajie was good as it is expected of Pullman 's branding. The one in Fenghuang is not as good but Mark had forewarned me so I was prepared that the accommodation and breakfast would not be good. The meals are alright as Carrie had given us the liberty and good recommendation to order the food that suits our pallet as we cannot take spicy ones. Good advice by Mark and well executed by Carrie.

3. What do you think of our guides and drivers?

The drivers are all good and pleasant especially Mr. Du who was careful and polite .He drove at the right speed and I was impressed by his driving skill on a wet day. 

We would like to place on record our heartfelt thanks to Mark and the team in Chengdu, Yichang & Zhangjiajie. 

Regards 

Teo & Lily 

Destination(s): Sichuan, Chengdu, Yangtze River, Zhangjiajie, Fenghuang, Hunan
Date of Experience: November 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Dalene

Dalene

South Africa

Reviewed on November 29, 2019

Hi Wendy,

Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.

Our trip was truly an unforgettable and amazing experience. 

Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8.  We were fortunate to be upgraded to two suites and this just made everything perfect...  The suites are amazing, we even had a sky light, right over the  most comfortable king size bed.  This really did not make getting out of bed in the mornings an easy task.

We have decided to take the exclusive dining package as this allows a little more privacy.  We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings.  Something we don’t always get to do due to our busy schedules back home.

We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable.  I can really not single out a single individual. 

I would recommend this trip to anyone.

Kind regards and greetings from a warm and sunny South Africa

Dalene

Destination(s): Yangtze River
Date of Experience: November 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Jello

Jello

USA

Reviewed on November 25, 2019

Hi Ms. Dan,

Please find the copies of my review.

Thank you very much for your help to assist us to have a great China experience.

Hope you will have more success in your professional future.

Best regards

Jello

Destination(s): Yangtze River
Date of Experience: November 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Elizabeth

Elizabeth

USA

Reviewed on November 24, 2019

Hello Mike:

I will send some sceneries pics from each place we have been to, without the participants, since I need to get others to give me permissions In order to release their pictures.  (Under separate email).

1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

Your tour arrangements were seamless and perfect. We couldn’t ask for better arrangements.  Everything went very smoothly.

Our very special thanks to Rita and Mike.  You guys made our trip a very memorable experience traveling through the Chengdu and Yangtze regions.  

All of our Tour Guides were great - Cherry, May, Nancy, Susan, and Jack were the best. They all could speak perfect English, and Jack was able to speak to us in Cantonese too!  

We have a “Special Thank You” to Kathy and her team on the Yangtze gold 5 cruise ship.  She was most caring and helpful to us from the time we arrived on the cruise and throughout our stay. Upon her recommendation, we had opted for the better accommodation category and dining, and she made sure we understood the various tour options etc. When Jack (our brother in law) inadvertently scraped his leg and it started to bleed, she and one of the Captain’s Assistant came to his aid.  Since the cruise ship’s First Aid station was not adequately equipped with bandages, etc, Kathy and her staff made sure he received the proper first aid care needed.  The Captain Assistant accompanied him to the nearby hospital once the boat docked, and they made sure he was ok.  We could not have asked for more. He is doing fine.

Also, thank you so much for sending one of your tour guide, Frank, and driver to pick us up at midnight when we arrived in Guangzhou Airport that first night. That was greatly appreciated.

The added bonus of the Pearl River Night Cruise was a very nice gesture of China Discovery.  It was a last minute surprise, and we all enjoyed the lovely lights and beautiful sceneries of Guangzhou from the river perspective.  Thank you very much.

(2)  If you come to China again, would you like to use our service again?

Definitely. The quality of your service is commendable, your Tour Consultant, Mike Liu, did a great job in helping us to plan, formulate and worked out all the details of our trip.  All of  your tour guides were great, genuine individuals who were more than willing to go a second mile to make sure the customers are satisfied.  I have nothing bad/ or undesirable to say really.

On our next trip to China, we will be sure to contact you again. Thanks for all you have done, you have six very satisfied customers. We will recommend you without any hesitations to all of our friends and associates.  Keep up the good work!

Sincerely,

Elizabeth Ho

Destination(s): Yangtze River
Date of Experience: November 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Sharon

Sharon

Australia & Malaysia

Reviewed on November 21, 2019

Hi Johnson,

Hope this email find you well. 

My family and I have returned to Sydney after 6 weeks of travelling! I want to thank you for arranging our 25 days China tour which we have really enjoyed. The itinerary was good although a bit tiring! 

China was amazing and your service in organizing and trouble shooting while we were there was greatly appreciated.

On reflection, we realized the highlights during our tours were the cities where we had a good guide and driver.

FYI the guides in SuZhou (Sarah), Guilin (Summer), Kunming (Jessie) and Lijiang ( Susan) and Chengdu (Jane) were all amazing. Their English and knowledge were very good. They made these cities/ places come alive for us.

Alan in Hangzhou took us to the best restaurant and ordered the best lunch we had in 25 days. Again a memorable city for us

On the flip side, Dali which was a beautiful city but we did not enjoy mostly because our guide ( Shirley) does not speak English well. We could not understand her narrative or explanation most of the time. The guide in Wuhan ( Jennifer) was very unhelpful, was on her phone most of the time unless we asked her questions. For e.g. The highlight of Wuhan to us was the yellow crane tower but she did not even bother to walk up with us  ( and gave us 20 min to go up and come down) As we all could not read Chinese , it made all the beautiful artworks, poems and historical significance a complete loss to us! At the Eastlake, again a beautiful area she rushed us in and out because she said we did not have enough time but we ended finishing the day around 4 ! As you know she also ignore us during lunch so I had to send you the complaint myself! So Wuhan to use was the least enjoyable day.

For your reference, I think you have to ensure the guides you provide to any group you organize speak good English and are experience and helpful.

Overall, I think it was a great tour and your service is excellent from start to finish. I will certainly recommend you to my friends and hope to organize a Silk Road tour with you  in the near future !

Thanks again

Regards

Sharon

Destination(s): Shanghai, Guangxi, Guilin, Chengdu, Sichuan, Yangtze River, Hubei, Wuhan, Dali, Suzhou, Jiangsu, Yunnan, Lijiang, Kunming
Date of Experience: October 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Johnson
Albert

Albert

Switzerland

Reviewed on November 20, 2019

Dear Riley,

We were very happy on your boat President 8, together with our Chines friend Aries Tu who booked the same boat later for herself and her grandmother.

Your organisation and food and tours were excellent. Thank you. And that we were together with a group from Austria at the same table was wise and made us new friends.

We updated our room in the 6 th top floor. On the boat Nina took care of us. She was very friendly and always helpful towards us.

At the moment, we enjoy the last days in Phuket before going home tomorrow.

Best regards an thanks again

Albert and Carmen

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Wendy

Wendy

Hong Kong

Reviewed on November 19, 2019

Yanny,

Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again. 

Wendy

Destination(s): Yangtze River
Date of Experience: November 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Willa

Willa

Hong Kong

Reviewed on November 18, 2019

Dear Mike,

Thank you for the arrangement for this cruise. Me and my all friends are enjoy this trip. I have been Tibet once, maybe can go once more.

Willa 

Destination(s): Yangtze River
Date of Experience: November 12, 2019
Trip Type: Traveled as Friends
Tour Customized by: Mike
Elizabeth

Elizabeth

Australia & Hong Kong

Reviewed on November 14, 2019

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Destination(s): Yangtze River
Date of Experience: October 30, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Karl

Karl

Germany

Reviewed on November 12, 2019

Dear Lily,

All worked out very well and I enjoyed the cruise. Thank you once again for your help.

Definitely will recommend your company if somebody asks me.

Best regards,

Karl

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Bill

Bill

USA

Reviewed on November 11, 2019

Mark,

Thanks for your message.

(1) My wife and I had a very good time on our cruise -- some beautiful scenery, a nice boat, and excellent service throughout our trip. 

(2) You and your team provided us with excellent service and were very responsive to our questions. Thank you very much for your assistance.

Bill

Destination(s): Yangtze River
Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Nurit

Nurit

Israel

Reviewed on November 11, 2019

Hi Rita,

We would like to thank you for all the arrangements. The cruise was wonderful. Nancy was on time and very helpful. 

Best regards from us in Israel. 

Nurit and Beny

Destination(s): Yangtze River
Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Dephne

Dephne

Singapore

Reviewed on November 8, 2019

Hi Riley,

I am very happy with the service you have provided.

Yes we were pretty worried that if we would be able to board the cruise and next my hubby leg was infected.

It ended up all good. Thank you so much for your efficiency.  

I have recommended you to my friends who wishes to travel to the 3 Gorges.

Regards

Daphne

Destination(s): Yangtze River
Date of Experience: October 29, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Luciana Leung

Luciana Leung

Canada

Reviewed on November 7, 2019

Dear Riley

Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.

The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful.  The excursions were well organized and the local guides spoke good English.

We are looking forward to our next trip and your further assistance.

Best regards

Destination(s): Beijing, Yangtze River, Xian, Shaanxi
Date of Experience: October 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Janine

Janine

Australia

Reviewed on November 7, 2019

Hi Riley,

The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful.  They even cooked gluten free food for me and served me separately.  There was so much to do that we were never bored and everything was perfectly organized.  

I would thoroughly recommend this trip to my friends.

The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried.  Perhaps in the future you could explain exactly how to get to pier 5.

Thank you Riley for such a wonderful trip.

Destination(s): Yangtze River, Chongqing
Date of Experience: November 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Joseph

Joseph

USA

Reviewed on November 7, 2019

Dear Lyn Wang,

Just wanted to let you know how much we enjoyed the Tour you scheduled for us. It was really great having the tour guides and drivers at each location to make sure we were on schedule and were able to get to the next location on time. We could not have done nearly as much of the tour on our own.

Each of the four (4) tour guides was very helpful and fully knew their area. Sherry in Chongqing and Bailey in Shanghai were outstanding.

I took many pictures so it will be a few days before I can edit and load them on my computer. When I do, I will send you some of the highlights.

It was a great trip and we certainly will recommend your Company and specifically Lyn Wang to anyone we know that plans on going to China.

Thanks again for a Job Well Done.

Bet wishes, 

Joseph

Destination(s): Beijing, Xian, Chongqing, Shanghai, Yangtze River
Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Javier Gayan

Javier Gayan

Spain

Reviewed on November 6, 2019

Dear Mr. Liu

We still are grateful for your service and patience.

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

- Your reservation service was very helpful.

- We still think yours is one of the best options to cruise the Three gorges

(2)  Do you have some suggestions for us to improve our service?

- The greetings offer of drink forfaits and the rest were a little shocking.

- We would have appreciated  those arrangements would be settled beforehand.

(3)  If you come to China again, would you like to use our service again?

 - Life is short and the world quite big ...

- We would recommend your services.

Yours sincerely

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Mike
Wilfred

Wilfred

Singapore

Reviewed on November 5, 2019

Dear Catherine,

We are back in Singapore now.

Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.

The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.

We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges.  The views were splendid.

Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.

However, once that was sorted out, everything was fine. We had a good view from our room window.

We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.

The high-speed train was punctual and the ride was also very smooth.

Overall, we had a very good trip.  Thank you once again for all your help.

Best regards,

Destination(s): Yangtze River, Chongqing, Yichang
Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Donna Savage

Donna Savage

USA

Reviewed on November 5, 2019

Lyn Wang,

Thank you for your email. We have enjoyed this trip tremendously. We want to give a special thank you to Sheri in Chongqing. We thought she went beyond her duties to insure we were well taken care of. All guides were very informative and helpful but we thought she went beyond her duties to insure we were well taken care of. Also Bailey in Shanghai was excellent. We really liked Shanghai. 

Aside from experiencing language barriers which was difficult for us at times, we had a good experience. I’m sure Mr Weichman will send you a followup once we arrive at home. 

Thank you,

Destination(s): Chongqing, Yangtze River, Shanghai
Date of Experience: November 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Michael Kwong

Michael Kwong

USA

Reviewed on November 4, 2019

Zoe,

We were back to US. We had wonderful time during Yangtze Cruise and Chongqing Tour.

David was super and knowledgeable guide. Also, we had a safe and comfortable ride in Chongqing - driver was good.

Thank you very much for your help in arrange all these.

Thanks

Destination(s): Yangtze River, Chongqing
Date of Experience: October 28, 2019
Trip Type: Traveled as Couples
Tour Customized by: Zoe
Tim and Glenys

Tim and Glenys

Australia

Reviewed on October 30, 2019

Hi Jack,

Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises.

My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.

With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.

We also enjoyed the food and the amenities on board.

A big thankyou to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.

The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.

Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.

Destination(s): Yangtze River, Chongqing, Yichang
Date of Experience: October 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Chen SiouEng

Chen SiouEng

Singapore

Reviewed on October 29, 2019

Hi Leo, 

Yes, the cruise on the Victoria Katarina went very well. The boat was well maintained (looked in better condition than the Yangtze Gold 5, & 6), the food was more than adequate,  the tours arrangements went smoothly. 

Thank you for thoughtfully putting me in the English speaking group for meals, as my Mandarin is woefully inadequate. 

Thanks also for your prompt replies to my queries. 

Best Wishes, 

Destination(s): Yangtze River
Date of Experience: October 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Ana

Ana

Spain

Reviewed on October 29, 2019

Hi Yanny,

1.How about your tour arrangements?

 The Tour arrangements were very good, The Hotels,The flight and train journey were perfect.

2.Are you willing to recommend our service to those who would like to come to China ?

Yes very much so, the Guides and drivers were all very good, it made my time in China more enjoyable, I learned so much, it was very easy.

3. Your general opinion on us?   

 I was pleased with the quality of all the arrangements and professionalism of the guides and drivers, well done.

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Unfortunately I have lost all my photos due to a problem with my computer, As you can imagine I am very upset.

5. Could you please write some comments comments for me and our company in the link below? Undoubtedly it would be quite beneficial for my personal career. If so, I really appreciate it!

I have found working with You Yanny to have been quick and easy, nothing was a problem, the Hotels, Flights, train journey all we very good. Will recommend you and your Company to whomever asks.

Thank You

Pete

Destination(s): Yangtze River
Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Neil

Neil

Australia

Reviewed on October 28, 2019

Good morning Riley,

We are still enjoying China, fly Shanghai to Australia today.

The C. Glory was exceptional in all areas, food, cabin/balcony, all good and weather great, so lucky...!!!

English information and cruise staff first class. Alan entertainment officer so friendly along with river guide.

Regards

Destination(s): Yangtze River
Date of Experience: October 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Stephen Howick

Stephen Howick

UK

Reviewed on October 25, 2019

Dear Tracy

Thank you very much the cruise was excellent, the staff really friendly and the food was great. We had a great time and will recommend you to our friends,

Regards,

Destination(s): Yangtze River
Date of Experience: October 15, 2019
Trip Type: Traveled as
Tour Customized by: Tracy
Ilona

Ilona

Reviewed on October 25, 2019

Hello Vivien,

First ...many thanks to my amazing travel consultant Vivien Li. Actually this was my third times joint her arrangements’ tour , she always available to help us during times of trouble and attentive to our demands. I applaud her for her quickness in finding routes and alternative destination. She also are quick to respond & responsibly, if there is a problem or anything that inconvience us as a grouble.

I would like to also say that despite our large group size of 20 people and the majority of them are eldery tourist Vivian aptly provided them with access to convinient wheelchairs as well as arranging the easiest possible routes for the eldery. I commend Vivian for her great job because our group is difficult to manage and she made our trip enjoyable and convinient.

We also like to thank you Moon (Kunming) and Nyama (Shangrila) our tour guides for helping the tour going smoothly and make it less stressful for our tour members. Thank you for the clear and concise explanation of the landmark and famous place of the tours. We also like to thank you to Mr. Deng our driver who take us safely to our destination despite the difficult terrain also his friendly & helpful attitude. 

Finally I would say that this tour is great and beautiful. It worth your every penny to go to Yangtze River cruise, Zhang Jia Jie and also Kunming , Dali , Lijiang & Shangrila.

Destination(s): Yunnan, Yangtze River, Zhangjiajie, Kunming, Shangri-La, Dali, Lijiang, Hunan
Date of Experience: October 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
David

David

Australia

Reviewed on October 21, 2019

Hello Mark

Thank you for your email. I apologise for the delay in replying but I have had some computer issues that took some time to resolve.

The cruise was excellent with the onboard services (food, accommodation and services) to a very high standard. We had some excellent weather that made the scenery that much more spectacular. I would certainly recommend the Century Paragon to any of your clients.

I have attached some pictures of some of the scenery along the trip.

With my best regards

China Travel Photos

Beautiful Gorge

Destination(s): Yangtze River
Date of Experience: October 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Christina

Christina

India

Reviewed on October 13, 2019

CHINA DISCOVERY (CHENGDU CHINA): chinadiscovery.com Highly recommended.

The itinerary ; 16 days private tour in Shanghai Hangzhou Guilin Zhangjiajie Xian Beijing and group tour Yangtze Cruise (13th Sept to 28th September 2019)

If there is one word that best describes the flow of our 16 day long tour to China , the word is SEAMLESS. Our tour operator China discovery (based out of Chengdu China) were simply awesome. Right from the time we landed to the our last day they ensured we were cared for and made all efforts to make the trip memorable. It all started with an email to Leo Li (Representative at China Discovery). I’m sure he practices meditation coz he never lost his cool answering the several questions we had and innumerable changes we made before landing. He replied to my queries even whilst on his personal leave….that’s dedication. He guided me on the dates. We would have landed during golden week and that would have been a challenge with the local holiday crowds. Leo was also empathetic when we lost our perfumes, hairspray and swiss knife to security at the railway station in Xian (bear in mind you cannot have these if you are taking the bullet trains). He arranged to pick the confiscated items from the railway authorities and ship it back to us in Dubai. The level of service is par excellence. Having travelled extensively I can vouch for China discovery for the extra-efforts they put in to make it a great experience.

All tour guides spoke good English (Trust me you need one). I would like to mention KAI (Our guide in Beijing). He is an excellent story teller. Got us hooked to the history of China (Wish I had someone like him teach us in School). Then there were the other guides who gave us enough time as required, never overdoing the information bit. Answering the never ending questions we threw at them.

Our only setback during the trip was missing The forbidden city tour. The site was closed earlier than expected; as preparations were on for the 70th National Day. However we were re-imbursed by the tour operator.

China has something for everyone. We chose the more scene route. Avatar mountains of Zhangjiajie are surreal, the rice terraces of Guilin, the Li river cruise , the lake city of Hangzhou and the Yangtze cruise were all a delight to experience. We insisted on a no-shopping tour.

Food can be a bit of a challenge to a few . Chinese food although popular may be quite different than how its made in a foreign land. If you are a vegetarian , pls specify this to your tour operator to help them guide you.

Hotel rooms were comfortable and locations were perfect. We could wander around the happening streets in every city and enjoy a dinner and a drink whilst taking in the local experiences.

People of China love to take pics with foreigners and its fun to share a smile , a laughter or even a hug with well-meaning individuals. Chinese parents encourage their kids to speak in English. So do indulge in a bit of a chat with the little one’s .

Tips :

When visiting China , ensure you give it at least 2 weeks. It’s a huge country, with every city/town/village offering different experiences.

Keep an eye out for what you cannot carry on train journeys or risk prohibited items getting forfeited.

VPN : Buy it to stay connected.

Have an offline app to translate your language into Mandarin (This is a BIG help)

Do not take offence if the Chinese don’t smile back at you. They are not being rude. It’s just my understanding that they do not know what to make of your smile. They do not understand your intent or it could be that they simply don’t smile often. They are lovely people if you get to know them .

Do not pack in too much for the day. Every location has lots to see, so a lot of walking. Shortlist your choices and finish the day at around 5 or 6 p.m . This way you are ready for the next day.

China will surprise you in ways you weren’t expecting.  This middle kingdom is indeed a sleeping giant as Napoleon Bonaparte rightly put. The country has had a remarkable growth economically. They have adapted to change .The transportation systems are super-efficient , the development in tourism is surprising and all these changes while keeping its traditions and culture alive.

China fascinates.

Destination(s): Shanghai, Hangzhou, Guilin, Zhangjiajie, Xian, Beijing, Yangtze River
Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Richard Waldrop

Richard Waldrop

USA

Reviewed on October 12, 2019

Dear Ms. Riley,

Aixiao and I enjoyed the cruise very much. The ship was almost new and the accommodations for our deluxe cabin were quite nice. Considering the high price for upgrade to larger cabin I'm glad we stayed with what you booked. Crew of the ship were great but I'm very glad that Aixiao speaks Chinese to help us. We had a wonderful time and all of the reservations you made worked out perfectly. Train ride from Beijing to Yichang was great. No problems with 2nd class tickets because we each had our own comfortable seats. Thanks so much for handling our reservations and bookings. You are a good professional travel agent.

Sincerely,

Destination(s): Beijing, Yangtze River
Date of Experience: October 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
David

David

Singapore

Reviewed on October 10, 2019

Hi Jack,

My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.

We will definitely be recommending this to our friends.

Best,

Destination(s): Yangtze River
Date of Experience: October 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Gaye

Gaye

Canada

Reviewed on October 10, 2019

Hi Jack,

We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food.  Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking. 

I will pass your name on to others.

Sincerely

Destination(s): Yangtze River
Date of Experience: September 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Peter Kosogorin

Peter Kosogorin

UK

Reviewed on October 9, 2019

Vivien

I was very impressed by the cruise director and all the staff who were very friendly and helpful throughout the voyage. The accommodation, facilities and meals were all of a very high standard and the cruise was a very enjoyable experience.

Thanks.

China Travel Photos

Relaxing Cruise Trip

Destination(s): Yangtze River
Date of Experience: September 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Youngnan

Youngnan

USA

Reviewed on October 7, 2019

Hi Yanni,

Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong.  All the transits were smooth and the hotels were comfortable.  Our guide, Carol, was awesome too.

Many thanks,

Youngnan

Destination(s): Yangtze River
Date of Experience: September 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Fiona, Brett, Mackenzie

Fiona, Brett, Mackenzie

New Zealand

Reviewed on October 6, 2019

Hi Lyn,

It is good to hear from you. We wanted to say a very big thank you for everything. All arrangements you made for us were perfect and all went very well. We loved the Yangtze Cruise. Everyone was so friendly and welcoming. The scenery was beautiful and the food amazing. We will definitely use you again for any further trips to China and I have already recommended you to friends visiting next year. 

Thank you SO much as you made our holiday very special. The guides were fantastic and very informative. We loved China and do hope we can visit again. 

Destination(s): Yangtze River
Date of Experience: September 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Deolinda Costa

Deolinda Costa

Portugal

Reviewed on October 4, 2019

Hello, Wendy,

I write just to express our satisfaction with your work and with all the trip: everything was OK.

There is only one repair: the train trip between Yichang and Shangai was very long and it' ll be better to take a flight.

The program, hotels, guides, transfers were really nice and we are very grateful to you for all planning.

My best regards,

Destination(s): Yangtze River
Date of Experience: September 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Lars

Lars

Germany

Reviewed on September 24, 2019

Dear Riley,

So sorry that I was busy in the morning, but I had the payment in my mind. I just did it a few minutes ago.

We really enjoyed the Yangtze River Cruise and can really recommend it. I attached our real itinerary for your information. We liked it very much and can highly recommend the "Three Kingdoms" Liveshow on Saturday evening. It was amazing.

Thanks another time for your patience!!!

Best regards,

Destination(s): Yangtze River
Date of Experience: September 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Jennifer Jack

Jennifer Jack

Australia

Reviewed on September 22, 2019

Hi Wonder,

Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.

The cruise was fantastic. Definitely a highlight of our three weeks in China.

Find my feedback to your questions below:

1) We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner. They were quick to answer questions, and any concerns were addressed in a prompt manner.

2) The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

3) I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards

Destination(s): Yangtze River
Date of Experience: September 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Rajani

Rajani

USA

Reviewed on September 22, 2019

Dear Lyn

We would like to thank you for arranging such a wonderful tour of China.

We commend you for having taken great pains to arrange such a magnificent tour, by providing all the comforts and needs in a foreign country.

The tour was memorable in quite a few aspects. Sight seeing and the services of the guides were superb.

The accommodation was first class except for the Sheraton in Guilin.

The food was exceptional. We were very much worried about the availability of vegetarian food, but whole group was totally gratified with selection of restaurants by the guides.

Regarding the tour guides we would like to single out three exceptional ones. Yo yo in Beijing, Wady in Xian and Maria in Shanghai. All three were very informative, friendly, fluent in english and took care of all our needs in superb manner. We wish we had an opportunity to meet with you in Chengdu and express our gratitude to you in person for arranging this wonderful tour. We will definitely recommend you and your company to all our friends.

Thanking you

Sincerely 

China Travel Photos

Beijing, Shanghai, Xian, Guilin...

Destination(s): Beijing, Xian, Guilin, Yangtze River, Zhangjiajie, Shanghai
Date of Experience: August 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Naomi Petersen

Naomi Petersen

Australia

Reviewed on September 9, 2019

Dear Lily,

I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.

All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.

I was particularly impressed with the guides on our various tours, especially the young lady in Fuling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.

If I plan another tour in China in future, I will be in contact again,

Kindest regards,

Destination(s): Yangtze River
Date of Experience: September 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Brian

Brian

USA

Reviewed on September 5, 2019

Hi Lyn, 

The trip was great. I had an amazing time. I really enjoyed the food and the beautiful scenery. All of the guides were friendly and knowledgeable. You did a great job organizing the tour. I hope to go back to China again soon. Maybe next year. I am attaching some photos from the trip.

China Travel Photos

Mountains, Rivers,and Cities of China

Destination(s): Yangtze River, Zhangjiajie
Date of Experience: August 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Alfred Ziemski

Alfred Ziemski

Poland

Reviewed on September 5, 2019

Dear Mark,

Thanks a lot for your precious assistance.
The cruise trip was excellent, included the additional excursions and the final visit to the Dam area.
The boat was high-class as well as its lovely staff, headed by Molly (or so), always gentle and available.
Soon I will send you some of a multitude of pictures I have taken along the way.
I have already recommended this experience to several persons and will continue doing it.
As for me, in a couple of years I could make a tour of southern China, Hong Kong and Macao included.
This could be an occasion to get in touch with you again for some other tour arrangement.
For the moment, thank you again and so long.

Destination(s): Yangtze River
Date of Experience: August 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Manyun

Manyun

Japan

Reviewed on September 4, 2019

Hello Mark,

Sorry for not responding to you sooner. We got back to home-California on August 19. And I have been ill for almost 2 weeks, finally I feel better.

Yes, we had a great trip in China, except the weather-hot and humid. The Yangtze Cruise was the highlight of our trip. We really enjoyed the history and the cultural along the Yaangtze river, especially the Three Gorge Dam excursion. It was incredible to experience the engineering marvel.

The service on the cruise was great.  The arrangment of the dinning table was very thoughtful. We enjoyed our company at the same table at every meal. We appreciated being placed with others who spoke English. 

Two things I would like to point out are 1) the information provided needs to be consistent - for the last days excursion, it was confusing. We highly recommend that the ship manager -Jack should do that excursion at least once, so he would provide clear information on how the excursion worked. Also, Jack was difficult to understand. 2) The mandatory tip per passenger was not disclosed properly. We were charged 150rmb per person instead of 150rmb per adult.

All in all, the cruise was great. The waitress assigned to our table was fantastic. All the people on the board were friendly and helpful. We had a joyful experience on the cruise. Thank you for suggesting this ship and your attentive service. Attached are the photoes you requested. 

Best wishes,

 

China Travel Photos

Yangtze River Cruise

Destination(s): Yangtze River
Date of Experience: August 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Mark
Renee

Renee

Malaysia

Reviewed on September 2, 2019

Hi Yanny,

I just got back last week, Gmail hard to open in China.

I am happy to help out with the feedback.

1.How about your tour arrangements? 

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

2.Are you willing to recommend our service to those who would like to come to China ?

Yes of course.

3. Your general opinion on us?   

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Destination(s): Yangtze River, Chongqing
Date of Experience: August 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Antonio, Anna and Toni

Antonio, Anna and Toni

Spain

Reviewed on August 30, 2019

Dear Tracy,

Of course I Will write the positive review on Tripadvisor!

It was also a pleasure for us to travel with your Company and discover the Great Country that China is.

All the guides were very helpful and nice, especially Shanna from Chengdu and also Jennifer (Shanghai) and Amanda (Yichang).

It is a pity that we couldn´t do the excursion to Macau but…maybe next time. As you know, we did an additional excursion on Tuesday morning visiting Luntau Island. We needed to pay additional 3240 HKD to Cecile and push her a little bit to visit all the venues but it was finally good decision.

Best regards from Spain!

Destination(s): Shanghai, Yangtze River, Chengdu
Date of Experience: August 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Simona & Thomas

Simona & Thomas

Germany

Reviewed on August 20, 2019

Hey vivien,

We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!

Best regards

Destination(s): Chongqing, Yangtze River
Date of Experience: August 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Michel

Michel

France

Reviewed on August 14, 2019

Hi Wonder,

Seems answers below

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast and very accurate.

2.    How’s the service of the drive during your trip in Chongqing and how’s the cruise? The service drive was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous!The cruise was good and was quite as promised (except embarkment in fengdu). People on board were very careful with us.

3.    Would you like to recommend our company? Absolutely! Best regards

Destination(s): Yangtze River, Chongqing
Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
William

William

USA

Reviewed on August 14, 2019

Hi Vivien,

I just wanted to send a note to say thank you for all of your help on the day our flight got cancelled to Bejing from Yichang. It was a stressful experience for us, especially since this was the second of our flights to be cancelled during the trip. I apologize for the extent to which I might have passed that anxiety onto you, but you cobbled together a solution that salvaged what remained of our trip.

Incidentally, my wife and son were sorry that we did not have plans to take a bullet train in China, so that desire on their part was satisfied unexpectedly.

As a last note, I understand that we stayed in the hotel we did in HanKou because we had such an early train the next morning. Nevertheless, I wanted to let you know that we would suggest not using this hotel in the future, unless it is necessary that you do so. (I don't imagine that you place people in HanKou frequently, but maybe you do.) Its standards of cleanliness in the rooms were disappointing (many stains on rugs and furniture, as well as grime in the bathrooms). All of the other places we stayed were great.

We really enjoyed our trip very much. Thank you again!

Destination(s): Beijing, Yangtze River
Date of Experience: August 4, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Clemens

Clemens

Germany

Reviewed on August 13, 2019

Dear Leo,

In the meantime we have arrived back home in Germany.

The river cruise was a really good experience.

As I told you earlier on we were really happy with our guide Jay in Chongqing as well as with Nancy in Yitchang.

One has to say that your entire organisation worked very well in our case.

Speaking about the staff on board the boat, they were just great. Friendly and always helpful.

Because of the booking situation on board we were offered an upgrade to the explorer suite, and we took it. Awesome. The food was really nice, no problems at all for us westerners, whatsoever.

Overall this was a great experience which we recommend without any restrictions.

Thanks again.

Best Regards

Destination(s): Yangtze River
Date of Experience: August 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Peter Ong

Peter Ong

Netherlands

Reviewed on August 12, 2019

Dear Miss Ashley He,

Our tour on the President no.7 was excellent!

  1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes, indeed!
  2.   How’s the service onboard? The service onboard was very good.
  3.  Would you like to recommend our company? I certainly will! 

Yours sincerely,

Destination(s): Yangtze River
Date of Experience: August 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Margaret Briskin

Margaret Briskin

USA

Reviewed on August 11, 2019

Dear Lily,

We had a wonderful time on our President 8 Yangzi River Cruise!  Our guide, Nina, was very helpful.  I think we were the only English-only speakers on the cruise. 

We got busses from FengDu to Chongqing. 

Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia. 

Sincerely,

Margaret Briskin

China Travel Photos

At the end of our cruise, with guide Nina

Destination(s): Yangtze River
Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Patricia

Patricia

Netherlands

Reviewed on August 5, 2019

Hi Wendy,

Thanks for your email.  We arrived back in the Netherlands last week, immediately back to work so quite busy. Need another holidays.  :-)

Kindly find our reply to your questions below.

I have given our review on Tripadvisor and will recommend your company to our friends and family.

To give you some feedback on the hotels we stayed in this trip:

- Novotel Peace Beijing - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Novotel SCPG Xian - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Somerset Chongqing - Location ok, very comfortable, great service (change our room promptly due to broken aircon), limited choices for breakfast, acceptable ok quality

- Santo Domingo Wulingyuan - Great location, very comfortable, limited choices for breakfast, quality is not good at all.

- Sunrise on the Bund Shanghai - Location can be better, very comfortable but no connecting rooms, great choices for breakfast and acceptable good quality

Hope the above helps.

Thank you again for the great service and memorable trip.

Best regards

Destination(s): Beijing, Xian, Yangtze River, Zhangjiajie, Shanghai
Date of Experience: July 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Ross Wrigley

Ross Wrigley

Australia

Reviewed on August 1, 2019

Hi Lyn,
Thank you for your email. We have now returned from our most interesting trip to China.
My son and I thoroughly enjoyed our cruise aboard Yangtze 8.
Unfortunately my wife had to return to Australia for medical reasons before the cruise and was not able to come with us.
The highlights - Andrew and I particularly enjoyed the Little Three Gorges excursion and the Mini Three Gorges option as well. We chose the upstairs dining option and appreciated the quieter meals and friendly, helpful staff there.
I have included a couple of our pictures which you are welcome to use if you wish. I would recommend this cruise to others and thank you for your assistance in arranging our booking beforehand.

Kind regards,

China Travel Photos

View on the Cruise Trip

Destination(s): Yangtze River
Date of Experience: July 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Patricia Westergren

Patricia Westergren

USA

Reviewed on July 17, 2019

Dear Ashley,

Our river cruise was delightful. Answers to your questions are provided below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Email responses were quick, efficient and provided complete information that was needed for our reservation and check in for the cruise.

2.     How’s the service onboard?

The service was wonderful.  We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone.  We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.

3.     Would you like to recommend our company?

I would certainly recommend Victoria Jenna.

Kind Regards,

Destination(s): Yangtze River, Chongqing
Date of Experience: July 14, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Anya

Anya

USA

Reviewed on July 14, 2019

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. To specifically answer your questions:

Consultant (you!) was incredibly responsive, helpful and very patient when answering my many questions and concerns!  Service could not have been better!

I would definitely recommend.

Thank you!

Destination(s): Yangtze River, Chongqing
Date of Experience: July 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Michael

Michael

UK

Reviewed on July 14, 2019

Dear Mr. Wonder,

Please find below our feedback

1. E-mails and questions where prompt and fast answered.

2. We really enjoyed the Cruise. The staff on board was very friendly, the accommodations clean and the entertainment program very funny.

    We had a great time.

3. I would definitely recommend Yangtze-river cruises

Please find attached a few photographs

With kind regards,

China Travel Photos

Relaxing Yangtze River Cruise Tour

Destination(s): Yangtze River, Chongqing
Date of Experience: July 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Tim Crowe

Tim Crowe

Australia

Reviewed on July 10, 2019

Hi Mark,

Thank you for your email. The Yangtze cruise was wonderful. The staff on board were very helpful, accommodating and positive. The food was lovely, and the weather held up well for most of the cruise. 

I will be back at work from tomorrow (Thursday) and will discuss further with colleagues who are interested in coming with me. 

Thank you again for all of your assistance booking the Yangtze trip (my first ever organised tour inside China, usually I just travel on my own) and I look forward to your assistance with my Tibet trip. 

I’ve included a few photos from the trip below. 

Regards

China Travel Photos

Take a Cruise Tour

China Travel Photos

Sites on Chinese Currency

Destination(s): Beijing, Lhasa, Yangtze River, Hangzhou, Shandong, Guilin
Date of Experience: June 22, 2020
Trip Type: Traveled as Solo
Tour Customized by: Mark
Stevo

Stevo

New Zealand

Reviewed on July 5, 2019

Hi Vivi.

Thanks for all of your help during our cruise it was very enjoyable and the crew were amazing

We are now on the train to Zhangjiajie. The driver was great

Thanks again for all of your help you have made it very easy for us:)

Destination(s): Yangtze River, Zhangjiajie
Date of Experience: July 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Andrew Bowhay

Andrew Bowhay

UK

Reviewed on July 3, 2019

Dear Wing Zeng

Thank you for your email. We had an excellent trip and have recommended Yangtze River Cruises to other people already. We thought the Victoria Jenna was a good ship in excellent condition and all the staff were very helpful. All the arrangements you made for us went smoothly and we were impressed with all the English speaking guides.

If we return to China we would consider using your service again.

Yours sincerely

Destination(s): Yangtze River
Date of Experience: June 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
罗瑞灵

罗瑞灵

China

Reviewed on June 29, 2019

Riley,

你好。这次长江游轮大家都非常满意,谢谢你的帮助。我会在Trip Advisor 上给你写好评,也会把你推荐给我的朋友们。

祝好。

Destination(s): Yangtze River, Chongqing
Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
William

William

Australia

Reviewed on June 25, 2019

Hi Ashley

We are well thank you and enjoyed our 4 week trip through China following the old silk road and finishing with the Yangtze River cruise. The Century Sun lived up to our expectations and the scenery was great. Would suggest that boarding should be earlier on the first day and a meal provided as part of the tour package. In answer to your questions:

1. We were very happy with your service and felt comfortable that our booking was being handled professionally.

2. We did not have a tour guide but the Cruise Director on the Century Sun looked after us.

3. We would be happy to recommend your Company.

Best wishes,

Destination(s): Yangtze River, Chongqing
Date of Experience: June 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Michel and Laurence

Michel and Laurence

France

Reviewed on June 20, 2019

Hello Tracy,

The cruise was very good, and we thank you for your advices;
just you gave us a wrong information about the presence of a fridge in the cabin we have booked: there is no fridge in these cabins: but it's not so worse.

Otherwise the crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.
We enjoyed the cruise very much in general.

I would say also that the time to visit the shibao pagoda was really too short (less than 2 hours), because we wanted to spend more time on shore to visit the shops, or to make more pictures.

So we hope that our remarks will help to make the cruise better; 

Thank you very much for all, and maybe for your return about our remarks.

Best regards

Destination(s): Yangtze River, Chongqing
Date of Experience: June 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Julie Browne

Julie Browne

Australia

Reviewed on June 20, 2019

Hi Echo,

Thank you for your email.

The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.

The cruise was satisfactory.

Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.

Thanks again 

Regards 

Destination(s): Yangtze River, Chongqing, Yichang
Date of Experience: June 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Daniel Pollock

Daniel Pollock

Reviewed on June 13, 2019

Dear Catherine,

We returned home after our trip to China.  Our Yangtze River Cruise and all of the related tours and transfers you arranged for us were OUTSTANDING!!!  Both of the guides we had, Nancy in Yichang and Alice in Chongqing were both excellent. 

Thank you for everything you did in planning our trip. You are the best!!!!

Thanks again,

Destination(s): Yangtze River, Chongqing
Date of Experience: June 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Christine and Stilts Fogarty

Christine and Stilts Fogarty

Australia

Reviewed on June 12, 2019

Hi Mike

We had a great trip on the Victoria Jenna! My husband and I are backpacking round China and have nothing booked previously so with your quick reply to our emails you made this trip happen for us and we will definitely recommend your company to others! 

You (Mike) was very professional and a pleasure to deal with. Thank you once again for your services and booking an experience we will treasure for a live time. Wish one day we could do it again

Cheers

Destination(s): Yangtze River, Chongqing
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Mike
Tommy

Tommy

Hong Kong, China

Reviewed on June 11, 2019

Hi Jack

Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.

All in all an experience to be recommended to family and friends.

Have a great day.

Best regards

Destination(s): Yangtze River, Chongqing
Date of Experience: June 5, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
John

John

Canada

Reviewed on June 8, 2019

Hi Mike,

Pls see my answers below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Travel consultant’s responses were prompt. 
2. How’s the service of the tour guides during your whole tour?

I only booked the Yangtze cruise so there was no tour guide.

3. Would you like to recommend our company?

I liked the service received and I am happy to recommend Mike for his great customer service!

Destination(s): Yangtze River, Chongqing
Date of Experience: June 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Mickie

Mickie

USA

Reviewed on May 31, 2019

Hi Wing,

I just sent you the questionnaire and my thoughts on the trip.  Also, here is a blurb that you can post into your website as per below:

China Discovery has a numerous variety of tours on offer, and they have a great team of agents to help you customize your plan. They go above and beyond to ensure that your trip is planned just as you want it to be.  My family and I took a trip to Xi’an and a Yangtze River Cruise. Our agent, Wing, did a fabulous job with everything!  We can not speak highly enough of her or the cruise.  We also had a special request to be on the 4th floor and she was able to arrange this too.  All of the hotels were outstanding, the guides and excursions and tours were great and everyone’s English was perfect!  The food was delicious, and the guides are very personable and extremely knowledgeable.  You can’t go wrong with China Discovery.  I give them 5 stars!

Destination(s): Xian, Chongqing, Yangtze River
Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Lisa

Lisa

Reviewed on May 30, 2019

Dear Ashley,

I assume you were the travel consultant in question 1, so my answers are:

1.  My travel consultant was excellent. She was very patient and thorough in answer my many questions. She always replied promptly and courteously. She was a real pleasure to deal with.

2.  The staff of the ship treated us very well.  I think we were the only English speakers aboard, but they made sure that we always had an English-speaking guide when we went on the excursions.  We really appreciated that. The staff were quite pleasant and many spoke excellent English. They were also very well organized.

3.  Yes, I would definitely recommend your company!

Minor point:  When we docked for the White Emperor City excursion, there were several other cruise ships next to us. The Yangtze Gold was the prettiest ship there!  It was also really easy to identify thanks to the gold on the top deck.

Question for you.  After we left Fengdu, we docked for the night at a city that had a beautiful red bridge that was lit up at night. The entire area put on a light show that night, with the town next to the bridge lighting up in colored lights that kept changing:  green, blue, red, purple.  It was beautiful to see. We were lucky that our cabin was on the side of the ship next to this, or we would have missed it. Can you tell me what town this was?

I am not sure I have good photos. It was quite rainy most of the time. It didn't cause any problems, but even when it wasn't raining, the days were very gray and overcast. The shore excursions and trip through the gorges were great, but because of the weather, I don't think any of the photos will look good enough to use. I am still uploading them, so if I find a particularly nice one, I will send it along. Is there anything you are particularly interested in seeing?

Thank you again for all your help, Ashley!  I can truly say that the cruise was the highlight of our trip to China.

Best regards,

Destination(s): Yangtze River, Chongqing
Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Valerie

Valerie

Reviewed on May 26, 2019

Hi Wonder,

We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.

Thank you.

Destination(s): Yangtze River, Chongqing
Date of Experience: May 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Dagi

Dagi

Reviewed on May 20, 2019

Dear Mr. Wonder Wang!

We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.

You did a great job. You give us always a quick answer to all questions. Thanks!

Have a good time and thanks again!

Destination(s): Yangtze River, Chongqing
Date of Experience: May 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jim and Robyn Nuttall

Jim and Robyn Nuttall

Reviewed on May 20, 2019

Dear Johnson:

I am writing to sincerely thank you for organising such a wonderful trip to China for my wife, Robyn, and I.

We returned from our trip a couple of weeks ago and we both have wonderful memories of your beautiful country and we feel so privileged to have had the opportunity to see the wide and diverse aspects of China from the towering cities, the scenic rivers to the small villages and farms. We were so impressed at the friendliness of people and their willingness to help us even though we couldn’t speak any Chinese.

The tour was comprehensive and it included all the key sights that were on our “to do” list and we thank you for collating such a wonderful tour.  We found all the arrangements from hotels, planes, sights and bullet trains to be organised so well that it was a seamless operation and we had no problems at all.

All the Hotels in which we stayed were excellent and more than met our expectations. The locations of the Hotels were very good and quite central to main roads and sights; they all were very comfortable and the breakfasts provided were, once again, very good.

The lunches provided as part of the tour were also very good and we always had plenty to eat and the service in these restaurants was excellent.

The transport – planes and bullet trains – were very comfortable and easy to navigate especially with the assistance of our Guides.  We were thankful that we upgraded to First Class on the bullet trains as our luggage was no longer a problem. The vehicle transport in each city was excellent.  The vehicles were generally quite new, roomy, very clean and comfortable.  All the Drivers were excellent and very skilled in driving and they often assisted my wife in getting in and out of the vehicle and with our luggage and this was greatly appreciated.  We also appreciated the access to bottled water which was always available.

We would like to make a special mention and thank you to all of our Guides.  We remember each and everyone of them – Mary and Becky in Hong Kong; Summer in Guilin and Yangshuo; Tina and Melody in Shanghai; Nancy in Yichang; David in Chongqing; Vivian in X’ian and lastly Lindsay in Beijing.  To each and every one of them we wish to say ‘thank you’ for making our trip to China so wonderful.  Without our Guides we would not have had all the information and history about the cities and the sights – they all have a comprehensive knowledge of their area and they were able to present this to us.  Their command of English was excellent and they were always ready to answer the many questions we had.  We are also very grateful for their attentiveness to my wife’s special needs and we know that without their help my wife would not have been able to enjoy the sights and the trip.  Each Guide we had would go out of their way to ensure that our holiday was special and one we would remember.

And lastly, many thanks to you, Johnson, for the excellent service you provided in organising our tour of China.  From our very first contact with you by email, we found that you were very responsive to all our queries and issues.  There was never any delays in responding to our emails and your answers were always comprehensive and covered all the issues.  Your organisation of the tour was excellent and we felt very confident in dealing with you via the emails. You and your company provided an excellent service in arranging our visit to China and we would not hesitate to recommend the China Discovery Tour Company to our family and friends when they are planning their China trip. We would also be happy if you wish to share this email with your future customers or on your website.

Once again, many thanks for all of your hard work in ensuring that our trip to China was wonderful and it will be remembered for many years.

Regards

Destination(s): Hong Kong, Guilin, Shanghai, Yangtze River, Xian, Beijing
Date of Experience: April 28, 2020
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Thim Muan

Thim Muan

Singapore

Reviewed on May 11, 2019

Hi Ashley

My answers are as below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  Yes.  Ms Ashley was very prompt and clear in her replies when answering all my queries.  Her answers are precise and to the point.

2.     How’s the service of the tour guides during your whole tour?

On the whole, tour guides were professional and knowledgeable.

3.     Would you like to recommend our company?

  Sure.

China Travel Photos

Guess Which One is ME

China Travel Photos

Happy Tour with My Big Family

Destination(s): Yangtze River, Chongqing
Date of Experience: May 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Dr. Wolf-Dieter Seeher

Dr. Wolf-Dieter Seeher

Germany

Reviewed on April 24, 2019

Dear Ms. He,

Now we returned to Munich and I want to thank you for your good service! Also the cruise was very fine and everything on board was o.k. I have to add that the excursion guides were very nice, helpful and courteous!

Best regards

Destination(s): Yangtze River, Chongqing
Date of Experience: April 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Howard

Howard

USA

Reviewed on April 23, 2019

Hello Ashley,

Sorry for the late response. This tour is very well organized, very good hotels, Guides were pleasant, helpful and spoke very good English. The driver on the Wulong trip was excellent. The river cruise on the Yangtze River, the Wulong tour and Shanghai tour were very interesting. Also, Ashley did an outstanding job, thanks Ashley. We really enjoyed the trip. A great experience. We would travel with this tour Co. again.

Destination(s): Yangtze River, Chongqing, Shanghai
Date of Experience: April 19, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Janice and Geoff

Janice and Geoff

Australia

Reviewed on December 27, 2018

Hi Wonder,

Thanks for your Christmas greeting .and thanks for your organization of our trip to China in October.

We had a wonderful time and were very impressed as everything went very smoothly and our guides were very helpful and informative. We found China to be an exciting and forward moving country. Both the cities and country side are interesting and there are so many highlights that we enjoyed on our trip. The time we spent on the cruise was very restful and enjoyable, we loved cycling on the old city wall in Xian, visiting the "Avatar Mountains" and the favourite city was Shanghai with the Bund and the lovely water village that we visited there.

The tour was extremely well organized and we were met and transferred by very reliable guides in each destination.I would recommend your company to anyone

wishing to have a personalised more independent tour of China. Thank you very much

Kind regards,

Destination(s): Yangtze River, Xian, Zhangjiajie, Shanghai
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
David

David

Australia

Reviewed on December 25, 2018

Vivien,

Thank you for organizing our cruise everything went very good I have been telling all my friends about the cruise and if you want to go contact Vivien, many thank you and merry Christmas from all of us in Australia.

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Jan

Jan

Canada

Reviewed on December 24, 2018

Vivien,

Season's greetings to you and your staff as well. My apologies for the delayed response. I had a bit of catching up to do when I we got home, as well as getting ready for Christmas .

I want to Thank-you very much for all the work you did planning our travels in China . It was a lot of arranging I am sure . Much appreciated.

Our guides were all very good. They were very prompt , and really made sure we were aware of plans the next day as well as the itinerary . I am so glad that we had guides meet us at the airports and get us to our hotels . Special thanks to Kai in Bejing - He was our first contact for a tour guide and we certainly enjoyed his great knowledge of the area and the Dynasty"s lineage.  Layla in Guillan was also a patient and caring person. We appreciated Bruce's enthusiasm and interpreting skills as Ernie had to talk to many locals and farmers we met. Please pass on a note of gratitude to all our contacts. The drivers were very good as well and I was amazed at how they managed in traffic ( especially during rush hour ) . The cars were very comfortable and appropriate for 4 people. We were a little tight in one car in Xian (but it was because of our long legs) and the driver certainly tried to adjust for that by trying to adjust the back seats further. I appreciated the extra care that the guides showed with arrangements for the trains . They all made sure we had our tickets, knew where we went , and what to watch for , and the process of getting on the train. The high speed trains were amazing . Wow.

The food was excellent and very tasty. We did enjoy eating at the very local restaurants . Certainly gave us a opportunity to eat food that locals eat. We did like the meals made in private homes .

Our destinations and sites we saw were above our expectations .. and everyday was fantastic . I cannot say which were my favorites as they all were . The amount of travelling we took on was worth it. I can tell you that a few places are now off my bucket list - The Great Wall, Terra Cotta Warriors, Terraces, Forbidden Palace, a burial tomb, Three Gorges, Li River, and Shanghai. The artistry of all the architecture, jade and marble… and so on.

Our hotels were all very comfortable and the staff was very helpful. Our night in the village on the hill at the rice terraces was a particularly fond memory. It was amazing and I am impressed that I made the trek up that hill. The view was spectacular - so thank-you for that arrangement.

All in all a fabulous trip . We are looking forward to showing picture to our family during the holidays.

Again Thank-you. Great job and Thank-you for all the effort involved in planning and arranging this tour . Wishing you well.

Destination(s): Beijing, Xian, Guilin, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Chantal

Chantal

Canada

Reviewed on December 21, 2018

Hi Lily,

Thank you for your good wishes! We have very good memories of our cruise on the Yangtze River, the crew and guides were very good, we liked our room, the food was delicious.

Thank you again,

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Ester

Ester

Singapore

Reviewed on December 14, 2018

Miss Lyn Wang,

Good evening!

Just want to let you know we enjoyed the cruising trip very much.  Thank you very much for the arrangment.

Regards,

 

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Joan

Joan

Reviewed on February 10, 2017

Hi Wendy:

We did find the bus to board to travel to the cruise.

Our room was very comfortable with lots of room.

The food at all meals was very good.

We got wifi which was nice and VIP service.

The shore excursions to the Three Gorges Dam, the ferry on the river and the walk to the red pagoda were all very good and interesting.

Overall, it was an excellent trip. 

Thank you.

Joan

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Julia

Julia

Germany

Reviewed on January 22, 2017

Hi Wing Zeng,

We arrived back home in Germany yesterday. We had a very good cruise :)

1. How about your tour arrangements?

It was great! Everything was fine!

2. Are you willing to recommend our service to those who would like to come to China ?

Definitely, yes.

3. Your general opinion on us?  

Super ship, nice cabins, nice and friendly staff. Good program and very good food. It was a bit unfortunate that there was no free wifi. We would have liked to leave the ship while it was designed to do guided tours, in which we did not want to participate.

4. What will be your suggestions regarding how to improve our services?

Free wifi! The possibility to leave the ship for tours on your own.

5. Frankly, our company can also provide online the Yangtze River and Tibet travel services, I hope we have chance to serve you again!

If I travel again to China I will definitely consider this.

All the best and happy spring festival,

Julia

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Andrew

Andrew

United Kingdom

Reviewed on October 14, 2015

Hi Wonder,

I hope you are well.

We are having a fantastic time in China so far & are very excited for our Yangtze River cruise starting today. Can you tell us exactly where to find the Victoria Katarina please? We will be arriving at Chongqing North by bullet train from Chengdu & plan to take a taxi to the ship.

Many thanks,

Andrew

Destination(s): Yangtze River, Chongqing, Sichuan, Chengdu
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Lisa

Lisa

Australia

Reviewed on October 10, 2015

Hi Bertina,

Yes thanks we did enjoy the cruise and although our flight was delayed we still made it to the cruise with plenty of time.  The instructions you sent with details for the port and dock number were very useful.

It sounds like you had a nice time over the National Day Holidays. Although it was very busy we still enjoyed our travel in China.

Kind Regards

Lisa

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Enviado

Enviado

Reviewed on October 9, 2015

Thank you Bertina.

We has pass great days at the cruise, the experience has been incredible. We will back to you with more details as soon as we arrive home.

Best regards.

Enviado

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Hansruedi

Hansruedi

Swiss

Reviewed on October 8, 2015

Dear Laura,

In the meantime we are back home and have had a lovely trip to China, to Chengdu and to the Yangtze Boat trip. Everything has worked out fine and we have had a very nice guide in Chengdu.

Also in the name of my family I would like to thank you very much for your assistance.

Best regards

Hansruedi

(The following photo was shared by Hansruedi)

Chengdu Tour

Hansruedi and his group visited Chengdu 2015

Destination(s): Sichuan, Chengdu, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Sin Poh

Sin Poh

Australia

Reviewed on October 1, 2015

Hi, Laura,

I would like to take this opportunity to thank you for the excellent work that you had done for us in organising the holiday.

We all had a fantastic time and the guides at Chongqing, Yichang and Zhangjiajie are all excellent. The cruise was great and sceneries at Zhangjiajie are just breathtaking.

The transition from cruise to train and also to plane went smoothly. The train ride from Yichang to Zhangjiajie is an interesting experience for us as we are not use to bunker beds on train. We probably should have pick seat only. Anyway, an excellent tour and I will certainly recommend your company to any of my friend who maybe heading that way.

I also attached a group photo so that you can remember us.

Thanks again and have a happy national day holiday.

Thanks & regards,

Sin Poh

(The following photos were shared by Sin Poh)

Yangtze River Tour

Sin Pon and his Group visited Yangtze River

Destination(s): Chongqing, Hubei, Yichang, Yangtze River, Hunan, Zhangjiajie
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Eliane Melchert

Eliane Melchert

Reviewed on August 17, 2015

Hi Ian,

Everything has been very beautiful. We loved the travel.

Everything has been very positive for the five members of the group. Special positive points to Yoyo in Beijing and Waldner in Xian. Positive points also for the girl who attended us in Yichang upon our arrival from the Three Gorges Cruise. The three of them are excellent tour guides. Excellent.

Thanks a lot for your support and your follow up during the whole travel.

Thanks a lot. We will recommend your services to our friends.

Best regards,

MIGUEL A. CALDERÓN

Destination(s): Beijing, Shaanxi, Xian, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by:
Satish Kolvankar

Satish Kolvankar

South Africa

Reviewed on June 5, 2015

Dear Laura,

We have very great and unforgettable memories of the great mother river of China in which we could spend three days. We all enjoyed those three days, beautiful nature at narrow gorges, gigantic three gorges dam, the unbelievable tunnel and many other things all are wonder on the said giant river.

Destination(s): Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by:
Peter & Chrisella

Peter & Chrisella

South Africa

Reviewed on May 28, 2015

Hi Laura!

We got home 4 days ago, and I am still on such a high, this holiday in China was magnificent!

A big, big thank you to you for organizing such a wonderful trip. We experienced a little bit of everything, the old and the new, the lovely antique villages near Huangshan City, magnificent historical treasures like the Terracotta Warriors and the Great Wall, the futuristic Oriental Pearl Tower in Shanghai, the high speed train to Xian. The beautiful scenery at Huangshan Mountain, it was fairly cold - just the right weather to climb all those steps! I loved the vibrant Muslim area in Xian, and Wuzhen was wonderful - I got the indigo dyed fabric that I was looking for.

The boat cruise by Century Sun on the Yangtze River was so nice, the gorges are magnificent, and we stayed up after midnight to watch the ship going through the locks.  The personnel on the ship are very efficient, the cabin was comfortable and the shore excursions were very interesting. Guilin - just like the pictures you see - amazingly beautiful.

The guides are unbelievably good, always on time, always friendly and helpful, speaking really good English.  It amazed me how good their planning was, every day they took us to so many different places, and always managed to get us to the station/airport on time - even did the check-in too!  They made it so easy for us.  The drivers were equally good, patiently driving in the hectic traffic, never did we feel that a driver was taking risks.

I am already recommending you and your company to friends who are asking about our trip. You are very welcome to give my email address to other customers. 

We would love to visit China again, I know we have seen only a small part of China. And I shall definitely contact you straight away to organize it all.  Xie xie ni!

Best regards

 

Peter & Chrisella

Destination(s): Anhui, Huangshan, Shaanxi, Xian, Shanghai, Yangtze River, Beijing, Guangxi, Guilin
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:
Thomas

Thomas

Britan

Reviewed on May 23, 2015

Dear Jack,

The train ,hotel and cruise were excellent better than we could have hoped.

Your countrymen were of great assistance when we needed help.

All in all it was a fantastic experience and we look forward to revisiting China in the future and I would really recommend the Sofitel Chengdu for any Western clients you have in the future. 

Regards

Thomas

Destination(s): Sichuan, Chengdu, Yangtze River
Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Jack
Brandon

Brandon

Canada

Reviewed on May 7, 2015

Hi Isabel,

thank you for organizing this trip for us.  Overall we were very pleased with all elements of our vacation.  

Here's what was great:

The food! Each province has such delicious local cuisine.

Huangshan, Mutianyu Great Wall, Jiuzhaigou, Yangtze River, Zhangjiajie, Li River and Longji Terraces were the highlights.

Momo, Shila, Waldner, and Alex were our favorite guides as all four had excellent English and great personalities. The 4 and 5 star hotels were nice and comfortable. The drivers/guides who would provide us with unlimited free bottles of water to drink each day.

Your helpfulness during the flight delays and cancellations was great appreciated. We'd certainly recommend your services to others.  Looking forward to reviewing the thousands of photos we took and reliving our memories.

Brandon

Destination(s): Anhui, Huangshan, Beijing, Sichuan, Jiuzhaigou, Yangtze River, Hunan, Zhangjiajie, Guangxi, Guilin, Yangshuo, Longji
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by:
Rosy

Rosy

USA

Reviewed on April 3, 2015

Good Morning Wonder,

Sorry it took so long to say Thank You for your follow up. You had been so gracious to call me this morning, we were in route to the 3 Gorges when you called, unfortunately we got disconnected before I could even say Thank You for your being so concerned about us on your day off from work. 

Everything went so smoothly from Yichang to Zhangjiajie, Fe from Yichang waited and made sure we were situated in our cabin before she said goodbye, she even got us a porter to help us with the luggages.

When we arrived in Zhangjiajie, Lily was already standing by the train looking for us. She even helped with our luggages by herself. Both guides from these 2 places did absolutely wonderful. But I knew it is all because of you being on top of everything.

What ever happened is in the past, I am the kind of person that never look back, I only look forward. The reason I brought them to your attention was for the sole purpose of just updating.

To me, you are still the person I knew , you made our trip wonderful and I truly appreciate everything you did to make this happened.

Thank you.

Sincerely,

Rosy

Destination(s): Chongqing, Hubei, Yangtze River, Yichang, Hunan, Zhangjiajie
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Zane

Zane

Canada

Reviewed on December 17, 2014

Hi Ian,

Thank you for organizing our trip in China; this was a great experience and we enjoyed the trip very much. My overall impression of the services provided is excellent. We had no issues with hotel reservations, flights, guides, etc. 

All our guides, especially those who we had a chance to spend more time with (Guilin, Chengdu, Lijiang, Zhangjiajie) were great. Always very accommodating, punctual and attentive. The drivers were good. The hotels in the big cities (Chengdu, Chongqing, Shanghai) were excellent.

Chongqing - Dazu Rock Carvings were a great suggestion. It was a little far, but well worth the trip.The Yangtze River Cruise accommodations, cruise and tours were great. The only letdown was that we passed one of the gorges in complete darkness so could not see anything at all. I am still glad I chose this cruise and got to see the Three Lesser Gorges. Also, on the cruise we paid extra to dine at a smaller dining room and based on what we heard from other travelers, this was a good option. The tours in Chengdu were great. We did not get to see the sunrise on Mt Emei, but the night we got there, it was crystal clear and no people. It was one of the most beautiful sights I have ever seen. Lijiang tours were great. I highly suggest Tiger Leaping Gorge for those that want a more active vacation - it's beautiful and peaceful. In Zhangjiajie we were able to visit Tianzi Mountain and Huangshi Village on the same day. We had enough time, but I suspect it was because we did not have to wait in long lines anywhere.

I also appreciate your prompt e-mails and your answers to all my questions during the entire time you were planning this trip and I appreciate you checking in with us a couple of times during our trip. It's been a pleasure working with you and I look forward using your services again some day when we visit China. I hope you find my comments useful. Please let me know if you would like me to go into more detail about any part of my trip.

Thank you and take care,

Zane

Destination(s): Guangxi, Guilin, Sichuan, Chengdu, Yunnan, Lijiang, Hunan, Zhangjiajie, Yangtze River, Chongqing, Shanghai, Emeishan
Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by:

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