Rita Jiang - Our Top Travel Consultant & Customer Service Manager
Hello, dear friends! I am Rita. I have been working as a travel consultant at China Discovery since 2014. I’m glad to be in this family which is full of friendliness, enthusiasm, harmonious and great cooperation. During my work, I’m a hard worker to serve you with my passion, knowledge and experience. After my work, I’m an enthusiastic traveler to explore this beautiful country like you. China is big and with very abundant travel resource of nature, culture and history. Except my hometown Sichuan Province, I have been to many other cities in China, like Chongqing, Yangtze River Cruise, Kunming, Dali, Lijiang, Nanjing, Suzhou, Shanghai, Huangshan, Xiamen etc. And I’m planning to visit more cities in the near future, hopefully, all the cities, to know more about my own country and to become more professional in my work. I am not perfect, but I am always ready to learn and serve for you with my best effort.
I know language is a trouble for many of you. Except the qualified tour arrangement, I am also willing to offer help when you need during the travel in China. On August, 2017, one of my clients from Australia lost her iPad at Shanghai Hongqiao airport, I called the lost and found center to find it, and arranged a guide to pick it and send it to the client. To thank me, the client bought and delivered a bouquet of flowers to my office in Chengdu, which surprised me and drove me to work harder in my work. I also found lost clothes, bags, mobile phones, money and other personal belongs for my clients.
Besides travel consultant, I am also the customer service manager at China Discovery. I would solve all the problems or troubles you are coming across about the China tours before or after your coming to China. With my experience as a travel consultant, I hope I can understand you more and solve your problems better. We know details make a big difference. Our team is aiming to make all of you an unforgettable and price valued China tour. Please trust us, for we are always doing like this during the past years! Your satisfaction is the best value of our work.
Amazing Travelogues Written by Rita
Travel with Rita: 5 Days Xiamen Tulou Family Trip
Written on Dec 04, 2019
3 Days Huanglong & Jiuzhaigou Classic Tour from Chengdu
Written on January 03, 2018
Yangtze River Cruise Victoria Anna Experience from Chengdu
Written on January 02, 2018
Travel with Rita: 6 Days Huangshan Tour from Chengdu
Written on December 13, 2017
Travel with Rita: 7 Days Classic Lijiang / Dali / Kunming Tour
Written on January 14, 2016
Get Inspired by Rita's Valued Customers' Travel Stories
China Culture & Nature Couple Trip from Capital Beijing
Nallely and her husband enjoyed 19 days in this marvellous and amazingly beautiful country in their eyes and explored the beautiful culture, history and nature from Beijing.
- Nallely (Mexico)
- (19 Days) 2017.10.22~11.09
- Shanghai - Beijing - Chengdu - Dai - Kunming - Stone Forest - Yuanyang - Jianshui - Kunming - Guilin - Yangshuo - Guilin - Hangzhou - Shanghai
Nature and Culture in Vast China, More than Beautiful
Our visit to China was very successful, thanks to China discovery and Rita Jiang. She made a wonderful itinerary and arranged everything, what to see, car and English speaking guide. The tour would never have been the same...
- Mr.Rune (Norway)
- (13 Days) 2017.06.24~2017.07.01
- Shanghai - Guilin/Yangshuo - Chengdu - Xian - Beijing
What Can I Do When I Lost Ipad
Everything about our tour was fabulous. Lovely accommodations, great meals, friendly and informative guides and a great itinerary. I unluckily lost my iPad at Shanghai Hongqiao Airport. Due to the flight delays because of the weather, we did not have the time we expected in Shanghai to organize a driver for the iPad...
- Clare (Australia)
- (8 Days) 2017.06.24~2017.07.01
- Beijing - Xian - Shanghai
A Perfect Zhangjiajie Trip - Travel Again with China Discovery
This is the second time Alan has chosen to travel with us. This time he took a short trip to Zhangjiajie with his girlfriend. In 5 days, they have seen all the sites that they wanted to see such as Tianmen Mountain, Zhangjiajie National Forest Park, and Zhangjiajie Glass Bridge.
- Alan (USA)
- (5 Days) 2019.06.10~2019.06.14
- Hangzhou - Zhangjiajie - Beijing
View Rita's Valued Customers' Travel Photos
Know What Our Customers Say about Rita & Their Trips
- Simon, UK
Yes I’m aboard the train for Guangzhou. It was a really great trip. I have recommended my colleagues to visit and to contact you if they do.
Reviewed on June 30, 2020
Ni hao Rita,
I was very pleased to get an email from you today and know that you were safe. Our friends in Beijing have also managed to keep well by keeping isolated since January. They have a baby now so it was very important to keep well. My family and the group that travelled to Tibet with you are all safe and well. I am sorry about all the people that China has lost over the last few months to the virus. The world is a sad place to be at the present time.
In New Zealand we are entering our 4th week of full lockdown. We have all been required to stay home except for essential services. Supermarkets have stayed open but with strict distancing and only a few people allowed in at a time. This was fortunate as life would have been a lot different had the supermarkets closed. We can go out in the local area for short walks or runs for exercise but other than that police are being very strict on people who have no reason to be out and about.
We appear to be winning the fight so far as we have only had 11 lives lost and around 1500 people infected. This because our lockdown came very early and almost every New Zealander has stuck to the rules and kept apart. We also closed our borders early and it doesn’t look like anybody in New Zealand will be leaving the country or people from other countries coming here for quite some time. Possibly years. Our success in keeping the virus out, so far, means we will not have immunity to it but we have saved a lot of lives. The government will make the decision on Monday if we come out of full lockdown and what the new rules will be.
How are you in Chengdu? I hope your beautiful city has been well in the current time and suffered only a little. We hear little of how things are in China other than the numbers. I note from your attachment about Personal Protection information that your approach has been very similar to ours including policing measures and governmental control. We have done it mainly by co-operation and few have been fined or arrested for disobedience as most are in agreement with the measures taken and our government has kept us fully informed as to what is happening on a daily basis.
Stay Safe and well. Please keep me up to date with how you are. Hopefully both our countries are over the worst and we can begin contact again.
Reviewed on April 17, 2020
Thank you for sharing us information about the COVID-19 published by the authoritative medical institution in China.
We and my family all are safe. We managed to work from home since last month now. My town where am I living there in Saudi Arabia "AlQatif City" is quietly safe and under control of COVID-19. with only minor cases comparing to other city in Saudi Arabia and. We have followed the instruction and policies from our government to avoid affecting and spreading of COVID-19.
Thank you for your communication back and hope situation will improved and if so we might return back to china for another tour visit in the future.
Reviewed on April 15, 2020
Dear Ms. Rita,
That is very thoughtful of you. I hope you and your team are doing great as well. We are in this together, and let's hope for the best to come soon so we can resume our business. Send my regards to everyone there and thank you for checking on us.
Thanks & Regards,
Reviewed on April 14, 2020
Thank you for your most informative email.
It was wonderful to hear from you. I have passed your information onto my husband who is a general practitioner in our country. He will share it with all of his colleagues.
We are fortunate here in South Africa at this time, we seem to have managed to flatten the curve of COVID-19. That is not to say we has decreased the curve. We are currently under a 35 day lockdown which may be extended.
My daughter and I hope to one day visit your beautiful country again.
Sending you and all your family much strength during these uncertain times.
Reviewed on April 14, 2020
Thank you very much for your message and kind words of advice! We are living unprecedented times and we are doing our best to cope with the situation. My wife and I are currently based in Dubai for a number of years now. We still remember fondly our trip to China and the fantastic beauty we have found there, as well as your great service throughout the trip.
We are looking forward to returning someday, especially as we have seen just a little part of your country. We have not been to Shanghai for instance and I am sure there are also other national wonders like the Zhangjiajie Park which remains for us the highlight of our trip in China. If we do, be sure to contact you as our agency of choice.
Stay safe and healthy and have a great day!
Reviewed on April 14, 2020
It’s been awhile ago that we spoke to each other. How are you? Im okay.
Since the COVID-19 here in Netherlands im staying at home everyday, it’s been a month now since the lockdown in Netherlands, Kinda long staying at home and not going to work. hehe
Thank you very much for your concern and your information.
Hope you and your family are all fine and that no body got infected with the virus. Yeah that’s true no one want to see another break out again. So hopefully its will be over soon but am doubting that, maybe over few months.
Also take care of yourself and your family and still be careful in public.
Reviewed on April 14, 2020
Thank you Rita. I happy that things are returning to normal in China. I have great respect for your people and society and hope to visit again someday.
Reviewed on April 14, 2020
Thanks for your information about Covic19.
We are all going well. Our country is coping From this pandemic well, we are social distancing now, only go out for groceries.
We will all pray pray pray that this Covic 19 will soon be over and that they will find the vaccine. Hope the world will be better tomorrow.
Reviewed on April 14, 2020
Thank you so much for your warm greetings! We do follow all good suggestions to protect well ourselves. Now all of our partners work at home and the Canadian government supports financially almost every Canadian and SME.
一切会好起来的！Ca va bien aller!
Reviewed on April 14, 2020
How nice to hear from you. We have great memories of Chengdu and Tibet. Unfortunately we are not permitted to leave Australia and people returning are placed in quarantine for two weeks. We don't know how long this lockdown period will last. People think it might be until October.
Reviewed on April 13, 2020
Thank You so much for the kind email. Please that all is getting back to normal, we will see the light in 314 more weeks until the virus has run its course. Our economy has taken a beating. Fortunately we are in the infection Control business and sell high quality hand antiseptics for over 25 years to hospitals.
We are established however our supply chain for manufacturing is disrupted and prices are going through the roof.
Keep well and one day I will return for anther adventure in China, I enjoyed my trip very much!
All the best and will start wearing a mask in the grocery store.
Reviewed on April 13, 2020
WAS SO NICE TO HAVE YOUR MAIL.
HERE IN ISRAEL WE ARE DEALING WITH THE COVID-19 RELATIVELY WELL. MY FAMILLY FRIENDS AND BPEOPLE ARROUND ME ARE ALL WELL. HOPE THIS WILL BE OVER SOON ALL THE BEST
Reviewed on April 13, 2020
Thank you so much for your mail. We really are in a chaotic situation in the world right now. I'm sorry about the deaths in China and I hope you and your loved ones are healthy. Here in Sweden it just gets more and more stressed. More and more are dying and the hospitals is overcrowded. Hopefully it'll end soon.
Thank you for the pdf. I'll send it around. The authorities in Sweden are a bit quiet about a lot. I dont think they want to cause panic so they doesn't tell us about everything. It's mostly people from hospitals that talks to media who gives us the right information about the situation. And also information from other countries of course. So thanks again, I really appreciate this.
Reviewed on April 13, 2020
Hi Rita. You are very kind for your advices.
As you can read in internet, all Europe is blocked. Italian government was the first to introduce strong restrictions to try to stop the infections. Italy is the first country for the number of deads, more than 2 thousands. At the moment the infection continues, unfortunatly. Doctors say it takes other 2 weeks to reach the pick. Our government established by law to remain at home, everybody. We can go out shopping for foods only, possibly with masks( I have some), with one meter of distance. Now there is a strong control to make people respect the law, big fines for offenders.
These restrictions until 3th April. Anyway it is very hard .
I red China is getting better and I hope you don't have problems.
We are fine at the moment. I will inform you about recent news later.
Thanks and greetings.
Reviewed on March 17, 2020
- Alexander H,
Thank you for helping me plan my trip to China. Unfortunately my trip to China in July 2020 was cancelled today because of the coronavirus outbreak.
I am disappointed because I was looking forward to seeing the pandas in Sichuan but I know I will get a another chance to go to China when the virus subsides.
Thank you and kind regards,
Reviewed on March 05, 2020
Thank you for your message and that is very positive news it was lovely to hear from you too. Thankfully we are all fine at the moment and just staying at home away from everybody as the government says.
China is the most beautiful county and one day Glenn & I will return to explore more of it.
Take care of yourself
Reviewed on March 30, 2020
- Barbara and David,
Thank you so much for your kind and thoughtful email. We are glad to hear that you and your colleagues have kept well at this time and we also hope that our guides Cheri, Sandy and the others, who gave us such a wonderful holiday in your beautiful country, are also keeping well. Here, in South Africa, we have just gone into a three week lock down in the hope that this will help to defeat the spread of the virus.
Here’s hoping that next year we can look at options for another visit to your amazing country.
Kind Regards and Best wishes
Barbara and David
Reviewed on March 27, 2020
Thank you, good to read you. Actually I am well aware about the progress in China. Originally I had been invited to lecture to GACC staff in February in Sanya. But in the future the Chinese colleagues will rather teach me … they gained so much experience.
Meanwhile I continue as an advisor to WHO but otherwise am very careful. Will certainly let you know if I need some assistance - but not right now as China closed the border to foreigners (like everybody else).
Continue to take care - all my best wishes to you, your family and colleagues,
Reviewed on March 27, 2020
Thank you for your email.
It is good to hear that matters are improving in China. Here in Manila the virus is only just beginning to take its toll.
One of the doctors at the hospital that recently treated me for a minor cancer has died from its effects and most of the others at that hospital are now under quarantine. Many more people will die in the coming weeks. Because of my age (over 60) the local authorities do not allow me to leave my apartment -but that is fine with me as it will force me to write up material I have been meaning to write up for some time now.
Once this is over I sincerely hope to get back to China - this time covering Xining and Chengdu. Always on the search for rhubarb growing in the wild! And when the virus allows that to happen I shall be in touch with China Discovery. The last trip you organized for us was excellent.
Reviewed on March 27, 2020
Rita you are such a sweetheart!
Thank you for thinking of us. We are all ok- my 14 yr old boy loves not having school, my 19-yr old girl is with my parents in TX taking on line classes, and my 21 yr old man is finishing college on line and graduation is cancelled. :(
Thank you also for sending me this very informative information.
All the best to you and your family.
We all think of our wonderful trip every day & have beautiful photos on our walls to remind us how much we loved China.
Reviewed on March 21, 2020
- Rene' Pizzo,
Hello, Rita. I am happy to hear from you. I have worried about you, and Jason, and the young man who was our driver, and your friends, family, and co-workers during this pandemic, especially in the early days when so many people were dying.
Thank you for the list of suggestions. Our governor of our state, Oregon, asked residents to stay home for the next few weeks, possibly through April. We are staying home with the exception of grocery shopping.
Our trips for the next few months have been cancelled (I had a trip planned to see Jordan and Egypt). One thing I am happy about is that I was able to visit your lovely country last year for two weeks. I met nice people, saw beautiful sights both in the cities and in nature -- especially the wildlife, had good food and lodgings, and was impressed with the bullet trains.
Blessings to you, too.
Reviewed on March 21, 2020
What a wonderful surprise it is to hear from you! :) Thank you for thinking about me during this very uncertain time. Here is Hawaii, we have 26 confirmed COVID-19 cases. My husband Started working from home since 3/17. I am a dental hygienist so my office has cancelled all my patients for the next 3 weeks. My boss is following CDC & American Dental association guidelines.
I am happy to hear that you are safe & healthy.
I am so grateful that my husband & I were able to visit your country. I LOVED China so much. We had wonderful weather & clear skies. We had purchased a pack of N95 masks that we took to China but never used. I have yet to have need to use it during this COVID-19.
I have enclosed a couple of pictures of our tour of Yellow Mountain. I wish I could be back there one day again!
You were such a pleasure to work with!
Take care Rita!
Cheers from Hawaii,
Reviewed on March 21, 2020
Hope all doing well. We were really worried about you all,
It's good to hear that vaccine are under trial, and recovery is heading great and controlled there at China.
Are all personal guides ( Teena, Jhon, wendy, christry) and drivers doing well?
We are missing those days.
Wish that this phase should End soon and everyone gets healthier and happy Again.
Good to hear from you Rita.
Take care. Be in touch.
And yes, we will follow all the instructions as mentioned.
Reviewed on March 20, 2020
Thank you for contacting me to share your concern. I remember my wonderful trip to China to visit my son Jeremy in 2015. You were so helpful in helping me plan the Yangtze River cruise. Now the world is at war with the horrible Coronavirus. I am safe in Boise, Idaho with my father who is living with me. In my state of Idaho, there are 24 cases. All people are staying home and restaurants, schools, bars, businesses are closed. Thank you for the helpful information. We must hope and pray we fight and win this war with the virus.
I send hopeful wishes for all of us
Reviewed on March 20, 2020
- Hector Alonso,
first of all, thank you very much for the information. As you probably know, the situation in Spain is becoming more severe every day and we are still far from having this under control.
We are all currently locked at home but for buying food or medicines and travel to work, but the use of the mask is not so spreaded as it is in China (I noticed from the information you sent that this is very important).
I hope you and your families hadn't suffered from this and a quick recovery for those who are still affected.
Luckily, we could visit your country when it was still possible and we have very good memories from the trip. We'll keep promoting China as a travel destination because (I promise you) we really loved it.
Thanks again for your mail. I really appreciate it.
Reviewed on March 20, 2020
- Beny, Israel
During this hard period of time in CHINA our hearts are with the people of CHINA.
We listen and watch the news and are deeply sorry for the terrible events in Hubei Province and we see with big sorrow the empty streets in Beijing and many other cities.
We are positive that the Chinese medical system together with the people will overcome the Corona virus Disease, but the cost of lives is very high.
We see that many people are afraid to go out of their homes, schools are closed and also all public places. Tourists are not coming, which is very bad for the Chinese economy.
My wife and myself love CHINA and the Chinese people. Although we do not know the Chinese language, we have found that we can quite easily communicate with the people in the street, in the train stations and in various places we have visited. The people are very helpful, trying to assist give direction and answer questions.
We are sure that we shall visit CHINA soon. My wife has visited China 6 times. I have been to China many more (over 30). First time in 1992.
We wish you Happy New Chinese Year. We hope life will soon get to normal.
We wish you and your family, friends and co-workers in your company to be in good health and happy in the days to come.
Love from Israel and from us personally
Nurit and Beny Arad
Reviewed on February 20, 2020
- Ivette, USA
Dear Ms. Jiang:
We are your clients from Puerto Rico, who travelled with you last year. Greetings!
Just a short note to say Hello! and let you know we follow the news closely, concerned about your well-being!
Love and blessings!
Ivette and Rafael E. Vicéns
Reviewed on February 15, 2020
- Luigi, USA
Hi Rita, how are you?
Many bad news are arriving in Italy. I know about the terrible virus, but what is the real situation?
I think the tourism , chinese and international, are in difficulty. Do you have problems with your job?
Are you OK in Chengdu?
Give me good news.
My best greetings.
Reviewed on January 29, 2020
- Feisy, Indonesia
Welcome New Year 2020 , I hope we all become more successful and always healthy ...
I will write the comments soon
Tks Brgds/ Feisy
Reviewed on January 6, 2020
- Nishthal, South Africa
I hope you're well. I just wanted to say thank you for putting together an exceptional holiday in Chengdu for my family. We had the most amazing time! Everything has been perfect! Thank you for the upgraded hotel on the mountain as well, it far exceeded our expectations! Jason has also been a wonderful guide.
Thank you again. We will definitely be back!
And thank you for my lovely gift as well!
Reviewed on December 25, 2019
- Luis, Brazil
Today was a little colder, but everything is fine and the baby is doing well! We spent the day in Xian today also. We thought our tour yesterday was going to see the Terracota Warriors (our mistake!),so we took the day today to do that.
Thank you for everything! And also, I'd like to say that both our guides, in Chengdu and Xian, were great! They took very good care of us, were very patient and understanding, and helped a lot more than expected! As usual, the service was top notch.
I'm sending some photos attached. And be sure that we will post good reviews!
Reviewed on December 12, 2019
- Harika, India
Good morning. We reached our home safely. All thanks to you and your team for organising such a wonderful trip. Starting from planning, implementing, and executing it. We dint face any problem anywhere while traveling or while inter changing the between stations. I would like to thank each one of you for taking care of us. I would like to highlight few things which made me speechless.
In the entire trip we didn't face any problem. Either with baggages or any other property. Everything was secured.
Spacious cars were provided all over the trip and we were very much comfortable.
To you and team for organising .
And Mis. Tina and driver at Beijing and Mr. Johnny and his Driver at Xian, were very truthful and treated us like a family. Such a wonderful experience with them made our Journey to China remarkable.
We would like to Visit China again in near future to other places Visiting Yiwu market.
Best Attraction out 5 which we felt the Best
We went to optional activities in Beijing, Xian, Zhangjiajie, and Gulin. The best activity was at Xian. We loved the performance the most.
Thank you soo much.
Reviewed on December 09, 2019
- Kajoli, New Zealand
I am still recovering from bad cough and sore throat. Fever comes off and on so not yet feeling 100%.
It will be a pleasure to post my feedback on the trip. Do you have any performa or a questionnaire so that I can give the feedback as per you requirements and details. We did enjoy the trip but would definitely like to give a detailed review for the tour.
Reviewed on November 19, 2019
- Nurit, Israel
We would like to thank you for all the arrangements. The cruise was wonderful. Nancy was on time and very helpful.
Best regards from us in Israel.
Nurit and Beny
Reviewed on November 11, 2019
- Robb Hennessey, USA
Thank you so much for the return of funds I left in the Hong Kong hotel. I really appreciate your efforts on my behalf.
Additionally that you for the lovely gift, reflecting the Panda, Gand Chinese opera. It was most thoughtful, and very much appreciated.
We were treated most wonderfully by our guide Cherry. She was helpful, flexible, informative and kind
Reviewed on November 9, 2019
- Peter, Malaysia
Yes, it’s was cold but after seeing Jiuzhaigou the lifetime experience is definitely worth it! Maybe we are just lucky in that day of visit rather than the snowing day just the day before at Huanglong.
Jason is a great guide.
Lifetime Experience in Jiuzhaigou and Huanglong
Reviewed on October 28, 2019
- Alice, UK
The train was fine thank you again for arranging .
Reviewed on October 13, 2019
- Susan Lee, Singapore
Thank you for making the arrangements for my trip. It was very enjoyable and I am impressed by the reliable service that you rendered. Please feel free to add this to the testimonials by your customers.
Firstly, Rita, I appreciate your prompt response whenever I had a query on the booking or facilities available on the cruise. It is very reassuring to receive a reply and to know that my requests were being attended to.
Secondly, thank you for arranging for the guide and booking the train tickets. The train seats were well planned as we had ample space at the back for our large luggage. Porsche, the guide, was also very helpful and knowledgeable, she brought us safely into the train station, got our tickets for us so we did not have any problems. She shared interesting facts about the culture & history of Chongqing too.
Lastly, the cruise was enjoyable as we intended to have a relaxing trip, and the food was good.
I will be submitting a more detailed review of the cruise in trip advisor, i hope that the review will help other travellers to decide on making their travel arrangements.
I will certainly recommend booking by www.yangtse-river-cruises.com to anyone!
Thank you, Rita.
Reviewed on September 24, 2019
- Ombretta and Luigi, Italy
Thank you, dear Rita for the good news!
We are waiting for receiving money from the guide.
Until now, all it’s ok.
Reviewed on September 19, 2019
- Beth, USA
Everything was great in Huangshan! Zora was a lovely guide.
We are just waiting for out train back to Shanghai.
Clear Day, Beautiful Huangshan
Reviewed on September 19, 2019
- Hector Alonso Llorente, Spain
We are already at Hong Kong airport starting our trip back home. It has been a wonderful trip we will never forget. Thanks a lot for your help and support.
I’ll send you in the coming days an email with our general feedback of the trip if you are interested in.
For now let me tell you we had a great experience and congrats for your job.
Kind regards from the four of us.
Reviewed on September 17, 2019
- Mun W.C., Singapore
Yes, it was a great trip :)
We had enjoyed ourselves very much!
Guangdong Food, Sightseeing, and Kungfu
Reviewed on September 16, 2019
- Jessica, USA
Thanks for your note !
I was very pleased with your services. You provided everything you said you would and that made the cruise most enjoyable for me because I did not have to worry. I even had good aisle seats on the planes.
I told the summer school program that I would be interested in teaching again in the future. So there is a possibility I might come back. I would certainly consider your company to see something else in China!
Thanks for caring,
Reviewed on September 6, 2019
- Michelle, USA
Thank you Rita,
I am going on line to review. All was fantastic.
Reviewed on September 4, 2019
- Anagha, India
Sorry for the late reply. I have given a review. Thanks a lot.
Reviewed on September 4, 2019
- Amit Yudan, Israel
I would like to send a BIG thank you. We departed from Chengdu now, all went perfect!! Thanks a lot for the flexibility in changing the schedule and the good organisation.
How is Livia doing? Did she get the baby? Send her my BIG thank you too for all the preparations before her leave.
Reviewed on September 1, 2019
- Anagha, India
Thank you so much for helping us and making this trip to China a memorable one. It was really great and hope to visit China again soon.
Thanks for the gift. Really appreciate it.
Thanks and regards
Reviewed on August 21, 2019
- Angela, USA
Thanks for checking. Everything is going very well. No problems with altitude, it's beautiful up here.
The whole trip has been great- we have really enjoyed everything we have seen. The guides and drivers have all been excellent. Thank you- you have done an excellent job again!
Reviewed on August 6, 2019
- K Nicholas, South Africa
Yes, everything just ended too quickly.
Both Anna and I are back at work in South Africa, so it is a mad house.
Firstly, I want to thank you for the excellent experience we had, that is 100% as a result of your good planning and execution of your planning.
We will send a further mail with photos as soon as we can.
Secondly, can you please pass on our thanks to all companies, drivers and guides you made use of for our trip.
Everything was PERFECT and we thoroughly enjoyed it.
Reviewed on July 8, 2019
- Fion, Taiwan, China
I just back to Taipei this week, it was good with the tour in Kunming & Dongchuan.
The Driver and Tour Guide are both excellent.
But the hotel in Dongchuan is there any better standard hotel?
I don't think it's qualified for Westerners.
Thank you for the arrangements.
Reviewed on July 2, 2019
- Subir Sil, India
I had a successful and good trip.
Thanks a lot for organising the trip. I will post a few snaps shortly on your website.
Also will share my suggestion.
Reviewed on June 27, 2019
- Megawaty Wijaya & Family, Indonesia
How are you Rita? So sorry I just got the time to reply your email. I've been busy in the office because taking a too long holiday hahaha..
Anyway, I just want to say, thank you very much for your hospitality, your kindness, patience and professional guidance throughout arranging the itinerary.
Me and my family are Indonesian 华人, my grandparents from my mother's side are from Guang Dong and from my dad are Fu Jian, and its been 10yrs since the last time we visit China and we want to visit some of the places where no Indonesian Travel will brought us, and thankfully we found you. I represent my family as well would like to say we are very satisfied with your service, all your local guides are very kind, polite, helpful, friendly and professional, they understand the history of the places we went to and explain very clearly. We have Andy in Shanghai, Peter in Hangzhou, Xiao Wei in Guilin and Xiao Yang in Guiyang/Tongren. We are all very satisfied with your service and arrangement. Thank you for helping us to see the places that is actually not really "normal", like the National Mine Park in Tongren, I know that actually this is not much of a tourist destination, but it is actually very beautiful there, and also willing to help to arrange for us on our weird request to have a visit to Shanghai Wonderland Intercontinental Hotel. Thank you for your patience with my mom, as she is very high demand, asking this and that but you so patiently explain to her and fulfill her demand. Honestly speaking, I found your company through Google while looking for a China's local travel agent, at first I kind of have some doubts, worried that it might be a scam, but I read throughout all the reviews in Trip Advisor, then I'm convinced. So, once again, Thank you for everything, we are all very satisfied and definitely will look for you again for our next trip to China. I only do have a small comments though, I forgot the name of the guide who takes us to the train station in Shanghai (its not Andy), we're not really fond of him, he seems to be in a rush to leave us the soonest possible, and not really helpful. But anyway, he is only sending us off to the train station, so not too big of a deal. Peter is very nice, because my dad is so fond of China and the G20, he took us to go to the place where they held a beautiful light shows on the buildings, they are very beautiful, although we went there with our own expenses, its so worth it. And it’s our luck to be able to watch the show as from what Peter told us, its only held a for 3 times a week, I forgot which days. Xiao Wei offered us to go on a cruise at night in Guilin to see the bird fishing and cruising along the river to see Gulin's night view, it is very beautiful. So overall we are very satisfied, and I will definitely recommend China's Discovery to my friends and family who wants to visit China. For photos, unfortunately I haven't got the time to transfer the photos to my computer yet, but once I got them I will share them with you.
Once again, thank you very much Rita for all your help and patience with helping me arranging my itinerary even though there are many requests, questions and changes here and there, but you still very kindly arrange it for us.
Below attached is the Evaluation form already filled out.
- Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes
- How do you comment your tour arrangements? Very good, satisfying
- Are you willing to recommend our service to your people who also have an interest to visit China? Definitely yes
- Your general opinion on us? Very professional, helpful, kind and satisfying
- Do you have any suggestions on improving our services?
- Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes
- We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice? Yes, sure
Reviewed on June 24, 2019
- Alan, USA
We just returned from our second trip to China, both organized by Rita Jiang from China Discovery.
In 2016, I opted to visit Xi'an (Terracotta Warriors) and Chonqing, before getting on a Yangtze River cruise. I found Rita's name on some internet reviews and got in touch with her. I was a bit apprehensive, having never done business with a China-based travel consultant, but my fear turned out to be completely unwarranted. Rita and China Discovery exceeded my expectations by providing excellent, knowledgeable English-speaking tour guides that took care of all of our needs - transportation, lodging, some meals, and of course, the tours. Zero stress, everything was arranged and in place upon our arrival, thanks to Rita's efforts.
This year, we decided to visit Zhangjiajie, and I immediately went through my e-mails to find Rita's contact information. Once again, she did not disappoint me. We had a very tight schedule, but Rita was able to build a flexible itinerary that allowed us to see all the amazing sites we wished to see, in the all too short time we were in Zhangjiajie. Our tour guide, Carrie, was simply the best. She was prompt, professional, knew her way around the National Park, and most importantly, she had a great attitude. She was able to lead us though about 6-10 miles of hiking each day, and skillfully kept us away from the noisy tour groups that invade the area. Again, zero stress, everything was perfectly arranged.
As you can see from the other reviews, China Discovery, is a class operation. Rita's customer service was distinguished and made both trips very easy and pleasurable.
For those considering a visit to China, be aware that there can be some unforeseen challenges (an understatement). Utilizing professional tour consultants such as Rita, and China Discovery, is a very well worthwhile investment.
Our thanks to Rita, China Discovery, and Carrie for providing us with an experience to cherish for the rest of our lives.
Reviewed on June 22, 2019
- Julie Wiley, USA
Me, my mother, Kristy Gregg, and my daughter all took a trip with your company last month. I wanted to let you know what a fantastic job Eric did as our guide. Eric was our guide in Beijing. He was helpful and considerate. His English was very good and he went the extra mile to help us with every detail while we were with him. We especially enjoyed his smile and kind demeanor.
Reviewed on June 18, 2019
- Alan, USA
Did not know if you were working over the weekend, so I was going to wait until Monday to write.
I’ll write more and send pictures when we I get back to the US later in the week.
I did want to tell you that everything was excellent and except for one minor problem at the Pullman hotel (which was quickly fixed), everything was perfect. Our tour guide, Carrie, was amazing. She was professional, knowledgeable, energetic, and she had a great attitude.
Will write more later....
Hi Rita, I’m on the plane back home now. I will write about our trip on trip advisor, but also tell my friends from the outdoor hiking group to which I belong. You made things so easy for us. I had told my girlfriend that I had worked with you in the past, and she was skeptical (look up this word). We were both very, very pleased with how things worked out. I will send you a copy of what I write, I think Zhangjiajie will because me a major destination for American tourists in the future. Also, while in Beijing, we went to Jinshaling to see the Great Wall. Much better than mutainyu or badaling. I think that will become very popular in coming years.
Will write more once I’m home and have caught up on work.
Thanks for being Rita!
Reviewed on June 15, 2019
- Jamin, Indonesia
Thank you for the tour.
Ms Zhang and the driver are all very good. We enjoyed the tour.
In front of Giant Wild Goose Pagoda
Reviewed on June 5, 2019
- Marleen Neyens, Belgium
It took some time to answer, because i had a problem with my computer.
I much enjoyed the time in Zhangjiajie, the park was amazing, tiamen mountain, glassbridge…
Although for me it was a bit short, because of the problems with the flights.
And i know this is not your fault, but because of that i found the tour quiet expensive after everything.
The hotel in the city i stayed in was not ok. Poor hygiene, and the breakfast was horrible, so i don’t know what they charge,
but this is definitely not how it should be for a 3.5 star hotel.
For the rest Wendy was a very good guide, nice transport and good service.
Just a pity i also had some trouble getting home, therefore i ended the trip a bit with negative thoughts about China.
But this has nothing to do with China discovery.
I will recommend your services to other people, but please make a complaint to the hotel,
My standerds are less than other foreigners, so if in the future , you put people there to sleep, you will have more complaints,
My photos are not yet on my computer, so sorry for that, but Wendy also took some, so maybe she can give you.
Reviewed on May 31, 2019
- Nancy Ong, Singapore
Please see our feedback
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes and thank you for accommodating our several changes.
2. How do you comment your tour arrangements?
My family had a good holiday in Shanghai and Huanghan. Your transports were comfortable and punctual. Mark and Alex at Shanghai were helpful too. And Sophia at Huangshan was exceptionally caring and friendly giving us good recommendations for restaurants and massage. Sophia had some of our pictures and yes you can use them.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Thank you very much for the good service and leaving us a wonderful memories of our holidays.
Reviewed on May 26, 2019
- Kristy Gregg,
We did receive the pants. Thank you for sending. We are still adjusting to the time change and recovering from the long trip home. As you might know, there were long delays, at the Beijing airport due to weather and not sure what else. Will send photos once I get a chance to go through them.
Thank you for all of your help with the planning of our trip.
Reviewed on May 24, 2019
SEE RESPONSES BELOW IN CAPITAL LETTERS.
1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
2. How was your tour? Are you satisfied with the tour we arranged for you?
EXCELLENT. EVERYTHING WENT SMOOTHLY. ELLEN, THE GUIDE WAS VERY FLUENT IN ENGLISH AND HELPFUL THROUGHOUT THE TRIP.
3. Do you have any suggestions on improving our services?
I WAS THOUGH SORRY NOT TO RECEIVE ANY REWARD POINTS FOR MY STAY AT THE CROWN PLAZA IN HUANGSHAN SINCE IT WAS BOOKED THROUGH TRAVEL AGENT.
Reviewed on May 1, 2019
Many thanks for the gift that you sent to the hotel for me.
I am now back in HK. I did not receive your email this morning when I got up as while I was in Chengdu as my gmail did not work in China.
Reviewed on May 1, 2019
- Don Haynes, USA
We are back home in sunny Florida and resting from our wonderful trip around China!
We are of course exactly 12 hours behind you and so if 12 noon there, it is Midnight here!
We can’t say enough good things about the tour you arranged for us… all of China was very beautiful and interesting.
If we were to have done anything differently it would have been to spend an extra day at all of the locations just for us to explore on our own some.
All of the guides were exceptionally helpful, informative and also kind hearted.
All of the drivers were obviously very good at their job and we felt safe and in good hands at all times.
We made some mistakes with giving the proper tips to the drivers and guides early on and we probably shorted the first guides and drivers in Hong Kong by about half as we had followed some incorrect tipping information… I wish we could correct that somehow.
As for photos, we have taken way too many… we would be glad to send you a few once we have a little time to review them.
Are you looking primarily for “Selfies” type photos or will any photo be acceptable?
Do you have a preference for any particular locations?
Thanks for welcoming us to your beautiful country!
(We already miss being there!)
Reviewed on April 23, 2019
- Rene, USA
What a surprise to return to my hotel room today and find the lovely gifts you sent. The paper cut is unique and pretty, and the panda cards and stickers are adorable.
Jason is an excellent guide, and Joe is a skilled driver. We are very happy with the tour you planned for us.
Reviewed on April 6, 2019
- BS Foad. MD, USA
Thank you for all you have done the guide met us at the train station and got us into the ship and thanks to you we were upgraded to s suite the ship is very nice and three service is excellent
We had a very nice tour this morning
I cannot thank you enough as Ibsaid so will write letter on my return to trip advisor and to your company singing your praises
With best wishes
Reviewed on April 5, 2019
- Ivette and Rafael E. Vicéns, USA
Good afternoon, Rita!
Just a brief note to THANK YOU for a magnificent learning and discovering experience in China!
Our guides Kimi, David, and Bailey were successful in sharing their experience, knowledge, service, and goodwill to us.
Reviewed on March 14, 2019
- Otto, USA
Thank you for putting this trip together for us. The only thing that could have been better was the weather. Something no one has control of, the views made up for the lack of Sunshine.
I think we made the right choice in our choice of boats and taking the up stream cruise. The smaller boat was less crowded and very comfortable and the crew was outstanding.
Attached are a few Photo's to share.
I will recommend you to others.
Thank you again.
Enjoy the Cruise
Reviewed on March 6, 2019
- Jim Clarkson, USA
Thanks very much for following up with me. I had a delightful time, wonderful trip that exceeded my expectations. I can’t thank you enough for your work in putting it together. I’ll send a few pictures once I download from my camera to computer. I did get some nice ones, and only got chastised by a couple monks! Ha—I grew up with Catholic Nun teachers so I am used to it!
Also, Isaac did an excellent job as tour guide. Very punctual, kept me informed and was flexible when I wanted to venture on my own and he had superb knowledge of the sites.
Best wishes to you. As I know others interested in visiting beautiful China, I will happily recommend them to call on you!
Reviewed on February 28, 2019
- Ted Lesher, USA
Great trip, Zach was wonderful.
- Yes, you are always fast enough to answer
- Excellent - there were many external complications that were resolved by Mr Zach in every case, I could not have completed this trip without him.
- Yes, I’m willing to recommend your service
- You are very thorough, knowledgeable, timely service.
- I have no suggestion and couldn’t ask for anything more.
- Yes, you can use my comment.
- Yes, We are looking forward to receiving your opinions on our service by E-mail, postal mail or Fax. Thank you!
Reviewed on February 26, 2019
- David, UK
We had an excellent trip today. Thank you very much for organising.
Kinney was an excellent guide. He was full of knowledge and very accommodating.
The driver did a great job with avoiding as much of the holiday traffic as possible.
Reviewed on February 8, 2019
- Anjali, USA
It was a wonderful trip!!!!
Reviewed on January 23, 2019
- Cheryl, Australia
I just wanted to drop you a quick note to say thank you for everything you have done.
We loved the trip and our guide Celina was excellent. Driver was very good also.
If you need me to complete a feedback form please send through and I will do on return for you.
The hot pot was over and beyond wonderful. We really were not expecting that. It was truly very special.
Thank you for everything.
Reviewed on December 31, 2018
Hello Rita Jiang,
I enjoyed the tour, it was arranged perfectly. Thank you for your hard work. Unfortunately, I did not take too many pictures but attached two that you can share if needed.
The tour is Xi'an and Shanghai were most enjoyable and the trains between cities were very interesting. Thank you once again. 谢谢.
Giant Wild Goose Pagoda in Xian
Misty Shanghai Seen from the Bund
Reviewed on November 20, 2018
Good afternoon Rita,
I am sorry for our late evaluation but we are still catching up with our work. I am enclosing the evaluation and when we have downloaded our photos we will send to you.
Thank you for your work, It was a pleasure dealing with you.
- Our travel consultant was very fast in the answers of our mails and questions, usually the following day after the reception of the mails.
- Arrangements are very good and very efficient although we understand that the travel arrangements is a model given to the interested persons but it should considered that the visits on Mondays to museums are not possible and the adjustments made by the guides turn out that some visits were in a hurry and others we got quite a time for us.
- Definitely. I’m willing to recommend our service to my friends who also have an interest to visit China.
- We, in general, were very well impressed by the organization of the reception of the guides and transportation and especially by the daily supply of bottles of water. It was very sweet.
- Although all the guides were, in general, very informative there are discrepancies among them, but, in general, we are satisfied.
- As we are still catching up with our work we will send later some photos.
- We sometimes have requests from potential customers who would like to inquire from or our ex-customers.
May they contact you for advices? In all the evaluations we have already agree to be contacted by no more than 3.
Reviewed on November 15, 2018
Just back home, due to I have limited wifi in CQ just seen your email, sorry for the late reply.
My friends really enjoyed the cruise, appreciated for the swiftly transfer arrangement in CQ n Yichang, please thank to DAVID, n Fay too.
Attached some of the photo at the cruise n CQ, we really get some attention on our group name”....”
Thanks and regards,
We enjoyed our short excursions on our Yangtze River Crusie Journey
Reviewed on November 11, 2018
- Nissa, Dubai
I am back in Dubai now
I really had a nice time on my trip to Emei
Thank you so much for organizing it for me and thank you so much for the lovely gift
I hope to visit many more places in China with you
Reviewed on November 5, 2018
Sorry it has taken so long to reply but my email has been blocked and I could not open any files. I had a great time in Tibet and the guide Tassi (You said Zhaki but I think that is the Chinese spelling and no one here understood that!) was great, very helpful. A great tour.
Magnificent Architecture of Potala Palace
Reviewed on November 3, 2018
It was really famtastic!!!!
Thank you so much
Reviewed on October 23, 2018
- David, Britain
We had a great weekend in Chengdu and the trip to see the pandas was an amazing, never to be forgotten experience. Thank you very much for the excellent arrangements and communication. Also, thank you for the gifts that we received on Saturday evening, it was very unexpected and a very nice touch. Just so that you are aware, the letter from a doctor was not required. They did not ask to see it.
We will certainly look to use the services of your company the next time that we visit China.
It's amazzing to hug the panda
We made food for cute pandas
Reviewed on October 6, 2018
We had a wonderful time on the cruise and everything worked out perfectly. We were very lucky with the weather – it was a beautiful day when we were travelling through the Gorges and we saw a lot of wonderful scenery.
I’m not a photographer so I don’t have any good pictures to send you but thank you again for your service and I will recommend your agency and the Century Sun to others who may be thinking about booking a cruise.
Reviewed on October 9, 2018
- Cristian, Romania
We have arrived back home to Romania, the Tibet tour was great ! I would like to thank you a lot for the service and your help, also the tour guide (Hank) was really really great ! Thank you once again,
Reviewed on September 24, 2018
- Om, Bhutan
Sorry for late reply, coz no g mail in China,
We have reach safely and thank you for the service, we are planning again next group and next year , we will let you know by earlier,
Keep in touch
Reviewed on September 24, 2018
- Graeme & Helen,
We arrived home last Saturday 15th and have just about got everything back to normal. Thank you so much for orgnising such a wonderful tour for us. The guides were all wonderful, knowledgeable and very friendly. They made adaptations to the itinerary to take account of us and the weather. We missed nothing that we wanted to see. I hope the Radisson Blu didn't try and charge you for the upgraded room that did not eventuate. The only problem with the hotel was that the shower was located in the bathtub and it was quite dangerous for any person who did not have a good sense of balance, the bath was quite narrow and high to climb into, I found it difficult to spread my feet for a better stance. I suggest you ask the hotel in future to accommodate your guests in the Park Tower which is newer and has better bathroom facilities. This was the only problem we encountered the whole trip. I would happily recommend your company to people interested in travelling to China. The accommodation elsewhere was excellent. I'm attaching some photos for you, hopefully they show our enjoyment as well as some of the highlights.
If you require further information don't hesitate to contact me.
Regards and many thanks.
Reviewed on September 21, 2018
- Jane, USA
Thank you for all the help you gave us along the way. We had a wonderful trip on the Yangtze!
Reviewed on September 21, 2018
- Jaimie, USA
China Discovery tour of Huangshan Mt. was incredible!!! You were so right...I didn't have to worry about all the things that I worried about.
All transport guides were very punctual & very nice. Transportation was superb & so were the hotels. Our guide, Joe, was excellent & we had an amazing time in Huangshan Mt. I am beyond impressed w/ China Discovery...thank you so much for all your help!
We love the scenery in Huangshan
It is a popular place for couples
Reviewed on September 20, 2018
- Stephen, Canada
Here my answer to you questions:
1) How do you like our tour arrangements and are you willing to recommend our service to your friends?
The arrangement was great and we are absolutely satisfied. And we are spreading this to our friends and colleagues
2) Do you have some suggestions for us to improve our service?
Not all the guides are appropriate.
Diana (Chongqing) was absolutely great. Even if it was involve in a simple transfer, she provided a lot of information and really great support looking for the porter and arranging it to the ship (including the stairs).
The guy at Yichang, replacing Amanda, was too hasty. Providing us limited information, having not the tickets ready and leaving immediately the station after a really quick brief (for example: he informed us about the boarding pass/ticket procedure on the train but we was not informed how to identify the coach).
Joy was not so bad, but not providing many information and not properly informed on the "busy hours". Indeed she was not aware of the opening of the wing suit championship.
Letting us impact quite substantial queues in visiting Tianmen mountain.
All the drivers have been good. The driver in Zhangjiajie was absolutely great (fast, safe and available).
The hotels have been absolutely good and the ship provided a high level accommodation, that was great.
3) If you come to China again, would you like to use our service again?
Reviewed on September 19, 2018
- Valeria and Tiziano, Italy
We are finally back to Italy.
Thank you for everything. The tour was great. The places we visited were all gorgeous. The guides were ALL very nice people and extremely prepared and helpful. Kimi in Xi’An and Lee in Zhangjiajie were our favorite.
There is only one thing we would like to point out. In Yangshuo we had decided to see the second show at night to have more time for dinner (I have it in my program), but the guide told us that the planning was changed to see the first show at 7 pm, so we had to rush dinner and do everything really fast to see the first show in time. I wondered why we couldn’t see the second show as we arranged before. Anyway, we saw the show and everything was all right.
Maybe we will come to China again in the future, who knows! We will contact you again if we need help!
Thank you again!
Valeria and Tiziano
Reviewed on September 2, 2018
Lets forget this one :-) I found out some friends of mine are in Chengdu, so we’ll be drinking tea!
Thanks again for arranging all this. Wonderfull guide, great driver.
Will recommend you to friends that want to go as well!
Reviewed on August 30, 2018
So far so good.
Reviewed on August 30, 2018
Apologize for the late reply. Once we got back, schools had started so we are all busy getting ready and adjusting to the new schedule.
We miss China! We really had an amazing time and can't wait to go back and explore different parts of China.
The one suggestion I have is about the meeting point. Maybe your company can set up a meeting point for each cities ahead of time. You can email it couple days before the customers leave for China. For example, meet the tour guide by gate 12 or meet the tour guide by the West gate, etc. So at least the customers will know what to expect.
Other than that, we think everything was wonderful! The food was great, the transportation was convenient, the guides were nice and knowledgeable.
I will pass on a good review to my friends when they need a tour company.
Hope everything is well with you and your family.
Reviewed on August 29, 2018
Thank you for your immediate attention regarding the beds. The arrangements you have made are perfect.
I have also just received the package you sent to the hotel. Thank you very very much for your generosity. My children love their panda souvenirs and the fans are beautiful. I cannot thank you enough for your wonderful organisation and for making our trip so memorable.
Reviewed on August 16, 2018
Thank you for your email.
We are having a wonderful time in China and enjoying all the sights. The tours guides have been very friendly and helpful and the tours have been very well organised.
It is a shame we cannot meet in Chengdu as I wanted to thank you personally for your help in organising our trip. I understand that it will be difficult with the tight schedule. I would like to say a big thank you to you for all your assistance, we are very grateful for all your help.
Just one thing, as I have three children and the twin rooms only have two beds, the tour guides have been helping us to arrange an extra bed when we check in at each hotel so far. Is it possible to organise an extra camp bed in the twin room for the other hotels on our trip so this is ready for us when we arrive?
Again, many thanks for all your help.
Reviewed on August 14, 2018
We can’t access gmail most of the time. Yes we had a lovely day.
Reviewed on August 14, 2018
- Leanne and Nancy,
Nancy and I have just completed our tour organized by yourself, we wish to congratulate you and your guides for an amazing three days. We have been made feel very welcome and they were both very attentive, answering our many questions with lots of information and interesting stories. We especially would like to thank Leon our Beijing guide, his excellent English and accommodating nature made for a very enjoyable few days.
We would recommend your company and your guides to everybody, thank you once again,
Leanne and Nancy
Reviewed on August 8, 2018
We had a wonderful trip and we appreciated all the effort that you as well as the guides put into making our trip memorable. The initial problems were beyond anyone’s control and we felt that your agency tried to do the best for us given the available resources.
I have copied Rupesh and Chris in case they want to add anything.
Holy Barkhor Street
We visited Ngari in Western Tibet
Reviewed on August 1, 2018
Thanks for the support.
We had a wonderful visit / time in Tibet, we both loved it.
We had some issues getting back to Guangzhou due to some delays in the airport but these things happen.
Reviewed on August 4, 2018
Thanks for the support.
We had a wonderful visit / time in Tibet, we both loved it.
We had some issues getting back to Guangzhou due to some delays in the airport but these things happen.
Reviewed on August 4, 2018
(1) How do you like our tour arrangements and are you willing to recommend our service to your friends?
We would highly recommend this service to our friends or anyone else who will be visiting China. China Discovery had excellent service. We booked our tour a little late and we wanted a three day tour in Shanghai and a three day tour in Beijing. Despite that we only booked the tour 2 days in advance, they managed to put together amazing guides who had a lot of knowledge. The guides and drivers were always on time and extremely helpful, nice and easy going.
(2) Do you have some suggestions for us to improve our service?
Honestly, we had a perfect and great experience and there's honestly nothing I can think of that would improve your service. Your service was unbelievable. We did not expect such great service! It made our trip so much easier.
(3) If you come to China again, would you like to use our service again?
Of course! We have already recommended you to family who we travel to China in the near future.
We also made review on TripAdvisor.
Reviewed on July 24, 2018
Thanks for your note. We had a great time. Your service is fantastic. We particularly liked Kevin in Beijing and Timo in Xian.
I’ll send you a couple of pictures soon.
Thanks and best,
Reviewed on July 18, 2018
Yes, just arrived home. The whole tour is very good. All the guides and drivers are super helpful. All of us enjoyed the entire tour. thank you for making the arrangement
I will be glad to recommend you to all my friends
I am planning another tour in the beginning of Sept to Guilin to see Liu San Gie show on the river.And some other nearby good destinations. May be you can suggest.
Reviewed on July 5, 2018
I am working very hard in the University after the beatiful travel.
Thank you so much, it was great.
I always will say Rita is a very good travel agency.
I would like to see you, but you are very busy.
God bless you
Reviewed on July 4, 2018
I just wanted to say THANK YOU for the FABULOUS Chinese tour to Detian Waterfall and Mingshi Scenic area. We were of course the only western people on the bus. The guide was wonderful and took very good care of us. She was sweet and worked very hard to make sure we did not get lost…smile. We gave her a very nice tip. The people on the bus were very friendly and we had a wonderful time. We made some new friends. The included lunch was lovely and the boat ride down the river in Mingshi was awesome. The guide on the boat sang to us, the musical show with the kids in Mingshi was very special. Thank you again very, very much.
Question: For our Li River Cruise in Guilin, what time will the driver come to our hotel to pick us up? Let me know and we shall be waiting in the lobby.
Reviewed on July 1, 2018
We all thanks to you for your good arrangement for our tour and you have choose very kind and patience guide for us.
We enjoyed very much this tours and i will share some picture to you.
We arrived back home with a thousand of memory about china, and hopely we will back to see another part of your country.
Reviewed on June 25, 2018
Thank you for your concern
I am sorry for the later reply, it was nice an experience. I will let you know if there will be any plan to visit again, or any of my friends have plan to visit China
As for the photos, too many photos we have taken , I check with my friend if she is ok to share it
Thank you for the arrangement
Reviewed on June 24, 2018
We enjoyed our Guilin trip. Our tour guide was very good and helpful and made us feel comfortable throughout the trip. She has also taken a few pictures of our family.
Thanks and regards,
Reviewed on June 12, 2018
I wanted to thank you for the amazing trip you organized for me i had a great time and love china.
Reviewed on June 3, 2018
O Yes we enjoyed the cruise ,had a nice room and the tours especially the one to the lesser three gorges where so beautiful .The only thing which was not the best was the weather.On the first day it rained a lot. We visited the Three Gorges Damm with an umbrella. Anyway we have seen a lot, had some fun, met some new people and got save to Chongqin. We want to say thank you so much for your good Organisation. Wishing you all the best.
Reviewed on May 26, 2018
Dear Rita Jiang,
I still travel in China. I do have one suggestion regarding organizing the tour. As in your confirmation letter the terminal was not indicated, I had very stressful experience finding it. The dock in Chongqing is huge and the ship was on the other side of it, so not seen at all from the entrance of the dock. I have asked a lot of people about the ship but they couldn’t help me. So it took me almost one hour to find the right terminal and I was really worried that I could miss the whole cruise.
There is also something you could probably help me with. I have left one shirt in the cabin, which is quite dear to me. Could you probably contact the crew and ask if the shirt can be sent as a package within China?
I would cover the expenses. My cabin was 220.
So it would be great if you could find it out.
Thank you in advance!
Reviewed on May 15, 2018
Thank you Rita,
The trip was great. Lori and I enjoyed every aspect of it. The guides were all good and a vast range of characters, but all shared a common passion for their cities and China.
Thank you for your help.
Reviewed on May 11, 2018
- Eddie and Carmen,
All in all, Carmen and I had a good trip. Our Guide in Shanghai, Daisy Chen, did an outstanding job. Daisy was enthusiastic, friendly, and very knowledgeable. We are very glad she was our guide in Shanghai.
She went out of her way to ensure our trip was enjoyable. For example, a piece of my eye glass broke off in Chongqing. When I mentioned that to Daisy, she took it upon herself to have it repaired. I would appreciate it if you would let her manager know of her excellent service and how much I appreciate it. Guides, like Daisy, exemplifies what "Service to the customer" means.
Anyways, here are a few pictures that we took on the trip. I took mostly videos, but they didnt come too out well...
Eddie and Carmen
Reviewed on May 6, 2018
Many thanks, the tour was excellent, and we filled in the feedback forms for all four guides.
All the arrangements worked out fine, and we would be happy to recommend China Discovery.
With best regards
Reviewed on May 3, 2018
I have arrived home safely and having a few days to rest after a very busy time in China.
I would like to thank you for making all the arrangements for me. You were very quick to answer my e-mails and questions about travel from Chengdu to Guilin and exercised great patience in organising things that I wanted to see and do. It all worked out well and I was happy with the tour arrangements.
I would happily use your services again for a future visit to China. Your English is very good, making the booking easy and trouble free. Unfortunately I cannot say the same for my knowledge of Chinese, so your services were excellent. The full list of services and activities made the obtaining of the visa easy and the guides at each point of arrival and departure were efficient and professional. Mr. Jerry Zhuge was very good in Guilin - good English and knowledge.
I will send a few photos separately - I am not a good photographer and prefer to look with my eyes and not through the lens!
Thank you once again.
Reviewed on April 16, 2018
Yes I am at Guilin airport. I will send you a longer message when I get home, but meanwhile thanks for everything.
Reviewed on April 11, 2018
The trip was really good, we had a great time.
I actually was wondering if you could reach out to Johnny, our last tour guide in Xi'an for me? I do not have his information since it was supposed to be Elina.
On the very last night, I left my camera where I sat during a Tang Dynasty performance. I am sure it fell to the floor and was maybe kicked under a chair since we did look back to check that we had everything. When I went back to get it, my camera wasn't there. Johnny was to check back with the facility (they wanted to view security footage and ask the staff), and get back to me. He has yet to do so.
Can you ask him to check in please? I understand it may be lost, but I had pictures of our entire trip on that camera. I would be happy with just the SD card!
Reviewed on April 3, 2018
Of course! We had a WONDERFUL time! Our tour was great and we feel like we really got to see quite a bit in a short period.
I will send a few emails with photos - in case the file size is too large; please feel free to use them and I am happy to be a reference, if needed too.
I want to make special mention of our guide, Eric, in Beijing - he was fantastic ! Our driver also was great in Beijing - we never waited, he was always waiting for us and was a safe driver.
Our guide, Laura, in Shanghai was good but there seemed to be several instances of miscommunication between her and the driver. When we arrived via train we waited for an hour for them to connect and we had to walk through the parking garage to meet the driver. We had to wait several times to be picked up from locations, again, it appeared to be due to miscommunication rather than other problem - they did not appear to have a good understanding Luke Eric and Mr. Lin had in Beijing. Laura and the Shanghai driver we’re okay, I am just letting you know in case there is something that needs to be adjusted.
Our hotels were beautiful and we enjoyed a truly once in a lifetime trip - thank you for all your help and coordination.
Reviewed on April 2, 2018
- Eszter ,
Thank You! Yes I had a wonderfull day yesterday. Thank You for Your help and I would like to give big thanks to my Guide and Driver yesterday. We were very lucky because it was the first sunny days so the tea harvest already begin so I could sort of join them :). And my guide's knowledge was very wide so there was nothing He could not answer. I can not send You now any photos, because they were taken by camera and not phone, so I need to get home first. Then I will try to send you some pictures.
Thank You again for the wonderfull trip!
Reviewed on Mar. 23, 2018
My husband and I have returned from the cruise. Overall, everything went fine and we didnt have diarrhoea.
Two comments :
1. I was disappointed the cruise didn’t pass through the locks of the Three Gorges dam. My brother who went before said it was a fantastic experience.
2. The itinerary on day 4 states at ETA 12:00 "..to enjoy the Xiling gorge.." and ETA 13:30 ..."arrive..Yichang city..."
But after the dam visit at 11am, the tourist guide left the bus and the driver drove us straight to Yichang city. So we missed the Xiling gorge viewing and arrived at Yichang City too early at noon.
I have given your contact to a few cruise passengers I met as I mentioned you provided very good service. They said they have friends who are interested in going for the Yangtze river cruise in future.
Thank you and wish you all the best for the future.
Reviewed on Mar. 14, 2018
Thanks a lot for your message.
The tours were great, Kevin was a really good guide, too. Thanks again for organizing everything, it worked out flawlessly. I’ll definitely recommend China Discovery to my friends who will visit Chengdu or other places in China. And I’ll reach out if I plan on visiting some other places, too.
All the best,
Reviewed on Jan. 19, 2018
Thank you for writting and sorry for not answering before, hope you are doing great.
Carlos and me really enjoyed China, not only because the greatness of your country, which I´ll touch later, but because the warm, kind and efficient service we received from you and from every one of our tour guides and drivers, we had a great time with every guide we met, it would be dangerous to say wich one we liked most, but in order to give you an idea of how we get along with them, let me try to make a list, knowing that the last one to list was still a great tour guide! My ranking has only have to see with how we felt passing a whole day with them, with personalities, with how they know the perfect time to give you time, with how the learn to know you and give you that extra that makes the difference between good and great.
1. Vivian & Mr. Lee.
All this great people, including you, that gave their best in order to make an amazyng trip for Carlos and me, trust me Rita, you made it!!!
In the other hand, let me say again that China is a marvellous and amazingly beautiful country, we certainly feel invited to come back.
I won't say more... I think photos will say more by themselves.
Finally, before you see the photos, attached to the next mail, please let me end this one with a sincere and honest THANKYOU RITA, we LOVED CHINA!!!
Reviewed on November 30, 2017
Of course I will give a note to Tripadvisor. Both for your company and for your very good service. I have already told several people back home about your company, and I think at least one couple are planning to visit China next year. We are going to invite them for dinner, and then we will tell about our experience, and about your company. I just wondered why is it important not to mention your company’s website or email address? I thought that could be good...
One thing I want to tell you is that it is very important that the guides can speak good English. Most of the guides did speak very fine English, especially good in Chengdu. Both Jessie and David were doing very good in explanation and in speaking English, and the same for nearly all the other guides. But it was a bit harder in Beijing with Cici. She was a wonderful person, but her English was not that good. We struggled a bit for understanding what she was telling. I’m telling this to you now because I want to advise you to not only trust the evaluation form given by the guide herself. It might be difficult for the guest to give negative feedback in front of the same person. So evaluation related to the guide should be asked for in a mail like this. That is my opinion anyway.
As tourist we are very different, I can imagine. Some people like this and others like something else. For us we will rate Guilin as the most spectacular place and Shanghai as the city with lowest interest. We loved the stay in Guilin, and we would advise tourists to spend as many days there as we had. Not less. Shanghai was mostly concrete and steel, buildings and modern city. But of course also gardens and temples. Maria did a very good job there.
And I liked to visit you and your company in Chengdu. It was nice. I love to meet people more than watching buildings and temples. And you confirmed that you were just as nice and clever as my first impression after mailing with you. And thanks for the gifts. I will definitely wear the tie. I’m enclosing some pictures. Hope you like them. And you can use our name and mail if you need someone to be a reference for you or your company.
Hope to see you again, one day. Take care.
Best from Rune
I visited Chengdu (Photo with Rita)
Reviewed on November 8, 2017
No problem, dear Rita,
Actually you probably stated there was no pearl market and I did not remember. We went (briefly) to Chunxi Road (Kowloon and other places) and the ladies were satisfied about what they had seen. They did not purchase anything. So we had in summary another good day yesterday.
In a few minutes we will move to the airport — therefore in hurry.
Thank you again for your excellent preparation of our trip and warm regards,
Reviewed on October 28, 2017
Purchasing for goods and services online is increasingly becoming second nature to most people with internet access and a credit card.
However, it is still daunting to purchase a large value item even though it should be covered under the credit card providers guarantees. When searching online for a reputable Chinese tour and travel agency to arrange a trip to Tibet, such was my anxiety. That was until I came across Tibetdiscovery.com. I used their web based inquiry form to request information and "Rita" replied to me within 36 hours, being my inquiry was made on a weekend. Rita patiently worked with me on what was available, visa requirements, standards of hotels in Tibet, tour itinerary etc. Together we arrived at ideal tour availability.
After paying for the tour online, the process went very smoothly and Rita gave instructions what was needed from me at each step of the process.
Everything was arranged by Tibetdiscovery.com from visas, flights, transfers from airport to the first hotel, the tour itself which involved air conditioned coaches (bus) to the various places visited over the 8 day period we booked, as well as the other hotels we stayed in along the way.
In regards to the tour itself, on balance it was excellent although we had not realized the lengths of time we would be required to travel in a bus.
Out of the 8 days, a total of 30 hours made up of 6 hours one day, 9 the next going up to the base camp at Mount Everest from Lhasa and the same on the return journey.
The tour guide "Julie" and the driver were both excellent and Julia was extremely well versed in her knowledge of the Dala Lhama's winter palace and all the many temples we visited during the 8 days.
All in all I can recommend Tibetdiscovery.com to anybody looking for a once in a lifetime visit to Tibet and the Chinese side of Mount Everest.
Reviewed on October 15, 2017
- Elisa and Federico,
please find below a short text about our very nice experience in Guilin you organized for us. I'm including also few pictures. Please do not write our family names, you can write "Elisa and Federico, 30 years old from Italy". We thank you again for your kindness and professionalism.
Guilin Trip September 2017
We decided to visit the Guilin region to explore China outside of big cities such as Beijing or Shanghai. All our Chinese friends recommended this visit, so we started looking for a travel agency on the Internet. We found Chengdu Bamboo International Tours Co., Ltd and we were very happy of their service. Their consultant Rita Jiang was extremely efficient and tailored a trip following exactly our wishes and needs. We could choose the hotels we preferred and customise our sightseeing. The agency arranged for us a local guide and driver. We were extremely satisfied by their professionalism and friendliness. The airline company lost one of our suitcases on the way to
Guilin: our guide was very helpful in managing the communication with the airline’s help desks and in retrieving the lost luggage. In addition, the guide was extremely flexible. For instance, she organised a visit to a tea factory and a tour on the Yao mountain by cable car, that were not foreseen by our original tour. During our stay we visited Guilin, Yangshuo and Longsheng. Guilin is a nice small city, very lively and animated. We could enjoy the Elephant trunk hill park and the Reed flute cave, real miracles of nature. We went to Yangshuo by boat, and the cruise was really spectacular. The river is surrounded by high, green mountains. Yangshuo’s countryside has not to be missed, and we could enjoy both a walk along the river and a hike to the top of the Moon hill. We then visited the Longsheng rice terraces, where we could really appreciate the marvellous rice fields and enchanting small villages. It was a real pity to leave, actually. The organization was very good, the people we met very friendly, food was delicious and the landscapes amazing. A very good experience, we really recommend it. We are thankful to Rita and to Chengdu Bamboo agency for organizing this trip and for taking care of us during the whole stay.
Elisa and Federico
Reviewed on October 8, 2017
Is been wonderful... china is a beautiful country and the tour persons are giving Us a great experience!!!!!!! We are happy we book this trip
Thanks a lot.
Reviewed on September 27, 2017
My apologies I only saw this email now, it is okay . We will sit with the luggage as we did when we were fetched from the airport.
Thank you so much. Vivian has been an excellent tour guide so far and has helped us so much .
Reviewed on September 13, 2017
We have been very satisfied of the trip we organized with you and we will send you a story about our trip and pictures as soon as possible.
We would also like to underline that both the guide and the driver have been excellent.
Thanks for your very professional help.
Reviewed on September 12, 2017
The tour was very good...
In the next days I will send you some pictures.
Reviewed on September 6, 2017
- Jorge ,
Thank you for everything and surely if I have any friends who will come to China I will recommend your agency
Reviewed on August 21 2017
It was interesting. They did not want me to take pictures of the work I did while I was working. When we hugged the panda, they did allow pictures. Here is one of them.
I will keep you in mind if there are more adventure needs.
The following pictures were shared by Mike.
Mike's Close Contact with Giant Panda
Reviewed on August 1 2017
Thank you for organising such a fabulous trip for us. We loved the yellow mountains and thought Hong Cun was beautiful. The guide Jerry was absolutely amazing! He made the trip fabulous.
My family are heading to Xian in October and I would like to know if you could organise a one day private tour to the Teracotta warriors for us. On the way back I would like to stop at a few spots such as the wild goose pagoda and any other sites that you recommend. I have been to Xian before so we can do the things in the town (wall, bell tower, old street etc) by ourselves.
Reviewed on July 10 2017
- Clare, Australia
Firstly I would like to thank you and your company for making our holiday to China so enjoyable. All your staff were friendly and professional and I would highly recommend your company to all my friends.
We have not yet sorted the iPad problem. Due to the flight delays because of the weather we did not have the time we expected in Shanghi to organise a driver for the iPad. It is still in lost property at Hongqiao airport.
Through your company are we able to organise pick up of the iPad and then have it sent back to Australia? If not can you suggest a company that we could contact to help us.
Once again I would like to thank you for all your help and concern.
The following picture was shared by Clare.
Clare Couple viistied Yu Garden
Beautiful Lotus Pond in Suzhou Gardens
Peaceful Wuzhen Watertown
Reviewed on July 5 2017
Apologies for the delay in responding.
We had a great time on the tour and had a fabulous time in Chengdu and will definitely recommend your team and you to my friends in the future. We are definitely interested in doing a Yangtze River cruise sometime in the spring and will definitely reach out at the appropriate time.
I hope you are having a nice day and you had a great weekend.
Reviewed on November 15, 2016
- Stephen Morishige,
I want to thank you for a wonderful Silk Road Trip. The guides were good along with the drivers. Yes, I would recommend your company to my friends going to China.
I am interested in going back to China and combining two of your tours into on continuous trip.
First tour: Classic Yunnan Tour (CD-HBT-04) 8 day tour, second tour:
Lhasa Nyingchi Tour (CD-TT-07A) 6 days.
I am in good shape and high altitude does not bother me.
Please send me a proposal and I will be awaiting your reply. Your recommendations and ideas would be greatly appreciated. Thank you.
Reviewed on October 11, 2016
- LaDonna Elvig,
Sorry to take so long to write. I came down with a cold and haven't been feeling well.
All of our expectations were met. Eben was on time and very informative about the city of Chengdu and surrounding areas. He is a very pleasant young man and answered or many questions with very good English. He was very helpful as well at the airport in seeing us off and helping with luggage.
Eben had suggested we go on our free day to the Chengdu Panda Reserve and I am so glad we did. I did not realize that was where the baby panda nursery was so we were able to see the newborns.
The arrangements for the d reserve went very well. It was a lifelong dream of mine to hold a panda. Eben lead us through the reserve and handled the arrangements for the photo.
The restaurant we ate at for lunch was very nice and the food was wonderful!
From there Eben helped us navigate our way through Jingli Street and was very patient as I shopped for gifts and souvenirs.
The taxi driver drove very responsibly and we were able to relax and enjoy the scenery.
If I know of anyone going to China and would like to connect with tours I would definitely recommend you. You were always prompt when responding to questions and very accommodating to our plans and very helpful with the changes we made.
It was a pleasure working with you and if I return to China I will be sure and get in touch with you.
The following pictures were shared by Stephen.
Ladona's close contact with cute giant panda
Reviewed on October 14, 2016
Hope you are well.
Thank you for arranging excellent tours for me and my family. I highly recommended you to my friend, Mr. Joseph Borda, for his 2017 China trip. Please try your best to have Mr. David Sun(孙先生 as the tour guide in Inner Mongolia) & Mr. Wang(王先生 as the tour guide in Beijing). I've cc Mr. Joseph Borda in this email so you can get in touch with him directly.
Thank you for your excellent service.
Reviewed on October 12, 2016
We are back from a fantastic trip to the Yangtze. You don’t have to miss us, we still are in China and will stay here for another 3 years :)
The Century Legend was fantastic. We were surprised. The staff of this ship is great.
When they keep this high quality standard, I can highly recommend this tour to everyone and I will do in the near future.
If you need more detailed information, please feel free to ask.
Reviewed on October 11, 2016
Feedbacks are as follows
1. Rita is very efficient and meticulous in her dealings with us; she always responded to our emails very quickly, even on weekends
2. Very professional – all requests and changes were affected very quickly to our full satisfaction
3. Yes, I’m willing to recommend your service to my friends who also have an interest to visit China.
4. Your organization appears to be very approachable and easy to deal with; your consultants, especially Rita are very knowledgeable and helpful
Reviewed on September 30, 2016
- Joanne and Phil Tokeshi,
We have returned from our trip to China and I want to provide you with just a few comments. Overall, we had a good time without any problems. We enjoyed seeing all the sites and being on a "private" tour. We didn't have to wait for other people and were driven close to the entrance of all the sites.
We liked all the guides (Linda, Waldner, Steven, Diana, Frank and Frank). We liked Steven the best because he was very calm, patient and spoke English well. The drivers were also good. The driver who only drove us back to the hotel from Disney was professional and had a nice car - we wish we had him the entire time in Shanghai.
We did like that all the drivers had bottled water for us. Mr Tang (driver with Linda) was especially prepared with Kleenex, wipes and candy - very nice!
We enjoyed the cruise and were pleased with the arrangements.
We were also very pleased with all the hotels that we stayed in. Good locations and easy to walk to restaurants for dinner.
Thank you for making our vacation a very enjoyable one. We definitely liked learning about Chinese history and culture.
Joanne and Phil Tokeshi
Reviewed on September 30, 2016
- Santiago Saulig & Maria Natalia Luque,
Yesterday we ended our trip in Lhasa. Our guide gave us a customer satisfaction paper so that we could give you back our opinion.
Unfortunately, we forgot that paper at the hotel. The guide told us that the paper was important to him because of his future jobs.
That is why I send to you this mail. Please consider it as our customer satisfaction paper.
We are really satisfied for the services. The driver was very respectful and the guide so kind. He knows a lot about Tibetan culture.
Please I’ll wait for your answer. And thank you for everything. We will always have the Tibet in our hearts.
Santiago Saulig & Maria Natalia Luque
Reviewed on September 13, 2016
I just arrived in San Francisco.
It was the best tour I had so far. Thanks to the guide assigned to us. He is great, Tenphel Sonam.
Shangri-La was a bit of a downer... I was expecting some more interesting places to see and appreciate. Though the guide was also great, It would have been better if there were more interesting places to see... more cultural.
I would definitely recommend your company to anyone wishing to go to tibet!!!
Thanks again for all!!!!
Reviewed on September 12, 2016
- Gerald, USA
I just arrived in San Francisco. It was the best tour I had so far. Thanks to the guide assigned to us. He is great, Tenphel Sonam.
I would definitely recommend your company to anyone wishing to go to tibet!!!
Thanks again for all!!!!
Reviewed on September 12, 2016
The trip was fantastic. For sure we will recommend you and your agency. All hotels, transport, arrangements, local guides and tours were above any expectation. For sure the best way to go to China with no doubt, even more traveling with the whole family.
If we visit again Asia, for sure we will directly contact you given the wonderful experience we had.
Thanks and regards,
The following pictures were shared by Marta.
Marta's Group visited Beijing Hutongs
Traditional Confucius Culture Presentation
Had a Nice Time in Summer Palace
Summer Palace Beautiful Scenery
Reviewed on September 11, 2016
- Sanjay Shah,
Good Morning Rita,
Firstly, I wish to apologize in delaying your reply as I became very busy in my office as soon as I arrived back in London. I arrived back on Sunday night 21st August from Hong Kong.
I wish to thank you very very much for all the arrangements that you made for me and my family during the whole China Tour.
The experience was unbelievable and we had a fantastic time in China with all the places we visited and saw and met everyone while on tour.
The Guides and Drivers were very very good and they made our tour even friendlier considering a new country with new language.
The guides helped us everywhere and got what we wanted including good vegetarian food everywhere.
The choice of the 5 Star hotels that you offered were the best I have had so far and their position in the cities were very good within easy reach of town centre as well for us to walk in the evenings. The hotel upgraded all the rooms for us where they were available at no extra cost to us.
The cruise ship was very nice as well and the Chef on board made special vegetarian food for our family at every meal time.
Also, you may have heard that two of our suitcases did not arrive in Beijing from Dubai when we first arrived and all my medicines and hearing aid batteries where inside and I was stranded, but Linda did her best and got me a Hearing Doctor urgently and I managed to get extra batteries for my hearing aid otherwise I would not be able to hear anything at all while in Beijing. When one of the suitcases arrived in Xian, the guide helped me obtain it from the airport on the morning we were travelling to Guilin. Then the second suitcase arrived in Guilin and the hotel concierge helped to get it from the airport for me.
Overall, your support and guidance on the whole tour was very very good and I will recommend you and your company to whoever i know who wishes to travel to China in future.
My children are busy trying to arrange all the photographs they took while in China and maybe in the near future I will send you some as soon as they complete the photo album.
Once again, I wish to thank you for the wonderful service that you have offered to me and my family and request you to pass on the message to all the guides as well.
Reviewed on August 25, 2016
- Shirley Bu,
Jacqueline Beaulne was very satisfied on the whole trip which was organized by China Discovery, especially appreciated a lot of the local tour guides’ service. She loved the most is Shangri-La because of its’ manifique mountains, pure air, incredible Buddhist temple and the variety plantations. She will send me later some photos to show me how beautiful and enjoyable of her trip 10/10 Congratulations!!!
With best regards,
Reviewed on August 20, 2016
We had a great time on our cruise. There were only 10 English speakers but we were made to feel very welcome with Vivi looking out for us. My adult daughter, husband and myself enjoyed the scenery, the excursions, and had a great time at the Captain's welcome and the Theatrical night as well as working on our table tennis each night after dinner, We would definitely recommend your services to our friends.
The following pictures were shared by Hilary Davis.
Hilary Davis's Family visited Yangtze River
Reviewed on July 24, 2016
- Christin Foster,
We arrived home from our China tour last Wednesday after visiting Chengdu, the Yangtze, Yichang and Shanghai. Apart from the cruise I made my bookings on the internet. However I would like to commend you on your service and attention to the booking of our cruise. Every time I emailed you regarding the cruise, before, during and after making the booking, your reply came courteously and promptly. You answered all our questions and at all times your service was outstanding. I would have no hesitation in recommending you and your company to other clients interested in booking travel to China. We really enjoyed the cruise and, although there were few English-speaking people on board, we were looked after by a young lady named Gracie. The cruise was very pleasant - the food, the cabin and the facilities were all very nice.
Once again we thank you for making our booking and for your excellent service.
Reviewed on July 12, 2016
Thank you, and be sure that if I need help I’ll contact you, since I receive a great service, fast answer and polite, Kind attention from you.
Feedbacks as follows:
Everything on time, really good hotels, meals Ok, and al attention by the agency was great,
I would recommend your service to those who would like to come to China without any doubt
I got good service and kind attention
We would be happy to publish some pictures on our website. Photos often tell more than words and we would appreciate if you share some of them with us.
Thank you again for all your attention
The following pictures were shared by Ortiz.
Ortiz's Family visited Panda
Ortiz's Family visited Great-Wall
Ortiz's Family visited Tiananmen Square
Reviewed on July 9, 2016
- Mebs and Mike,
The trip is amazing brilliant more than I expected. I would highly recommend your company in Dubai to all my friends. It's really. Amazing experience we are happy in this trip, the tour guide she is amazing I would request her again once we comeback and to my friends. I post on Facebook and everyone asking me and interested to come to Chengdu. Thank you sooo much for your help and for your patient.
Mebs and Mike
Reviewed on July 7, 2016
- David and Barbara Harland,
Thank-you for your e-mail. We were about to send one to you today, having now recovered from our jetlag.
Firstly, many thanks to yourself and your company for organizing such a superb trip. Everything was perfectly organized from collection and delivery to hotels. The hotels themselves were excellent and we compliment you on your choice.
Secondly we would like to thank Carina, Cherry, Ningima and Sandy and also the drivers for the professional way in which they conducted their guiding and driving duties . They gave us a wonderful insight into your country, its customs and traditions.
We would definitely recommend your company and look forward to travelling with you again in the future.
As a final comment, apart from the pandas, our favorite place has got to be Lijiang. Please promote this lovely old city and the Hexi Hotel, it was like going back hundreds of years in time and seeing how China was then. This isn't a negative reflection on any of the other places we visited; simply this was the ultimate conclusion to our trip.
David and Barbara Harland
Reviewed on June 28, 2016
We had a very good holiday in Hulunbuir. The driver Mr Huang was excellent. He was pleasant, had good attitude and took good care of us. We will be happy to recommend him to our friends in future.
On the hotels - the rooms and amenities were upto expectations.
It was a good holiday, well organized.
Reviewed on June 28, 2016
- Goncalo and Sandra, Portugal
Hope you are well. Since we left China we have been very busy, thus it took us some time to answer you, sorry about that.
First of all we both would like to thank you very much for everything from the itinerary you prepared, to the help you gave us with any issues that occured during the trip and last but not least for your kindness. We really hope that next time we go to China we visit Chengdu so we can meet. We also hope that by now you have received a postcard we sent to you from Portugal before we left to China :)
For sure we will share our experience with our friends, in fact we have already started to do so with a few friends we have met since we came back.
We also hadn't forgotten about the feedback, so here it goes.
1. The tour arrangements prepared by Rita were amazing. We cannot think of a better person to plan it or a better plan according to our preferences. Regarding the places visited we enjoyed very much the tour, from the cultural part (visiting ethnic villages) to the history of the Forbidden City and the scenery of the Great Wall and Stone Forest among many others. From all the Hotels we must highlight the Guilin Golden Oriole Hotel, excellent, above and beyond our expectations. From the guides Maria in Shanghai was amazing, but Eric (Beijing), Angela (Xi'an) and Mary (Kunming) were also very good. Even though flexible and overall making an effort to help us we cannot say that Michael did a good job for the reasons discussed in previous emails and promptly clarified by Rita. The meals were very good and we were also very happy with the transportation arrangements. Additionally, the care to our travel arrangements by the guides was impressive and made us feel very comfortable.
2. Yes. I’m willing to recommend your service to those who would like to come to China
3. In our opinion ChinaDiscovery makes a great effort to provide a worriless tour and is very efficient in addressing our worries and problems. Of course this impression is to a great extent due to the amazing work of Rita Jiang.
4. We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.
6. We have many things to do now, but we might make a photo album about our trip. Still, since we do not know when that will happen, please find attached some memorable photos of our trip that we hope can help you. In any case, when you use them please tell us so we can keep track of it.
Hope this can help you.
All the best to you Rita,
Goncalo and Sandra
The following pictures were shared by Goncalo and Sandra .
Goncalo and Sandra visited Guilin
Goncalo and Sandra Visited Great Wall
Goncalo and Sandra Visited Suzhou
Reviewed on June 27, 2016
- Nguyen Bang Viet,
It was a busy day at work after such a long vacation. I didn't even have time to breathe.
We did share our beautiful pictures and emotions on facebook day by day during our journey, and off course with mentioning about about you and your great supporting.
1. The tour was arranged very well. We felt comfortable and happy all the time.
- The Guide - Mr. Dhargye have a good knowledge about Tibet history and Buddhism, speak English fluently as well. He just need to improve his photo taking skill, lol.
- The Driver is skillful and funny on the way.
Both the Guide and Driver are very helpful.
- Accommodations was ok as we only stay at night.
Pick up services was excellent for all: Vehicles, Guides and timing. They
are very helpful and we was happy with the services.
2. Yes, we did recommend your services to our friends who are planning a trip to Tibet/China after watching out journey. After all, i'll recommend you on tripadvisor also.
3,4. Lower the cost!!! Beside, we are happy that our trip was arranged by professional like you and your office.
5. I'm writing a travelogue with a lot of photos but I feel too lazy right now to translate into English.
6. We are planning to visit Nine Villages Valley in Autumn, I'll contact you when time comes.
Thank and best regards
Nguyen Bang Viet
Reviewed on June 22, 2016
We are in S Korea now and the tours in China were very good I will get back to you as soon as we be back at home by the end of this month thanks again
Reviewed on June 17, 2016
- Denny & Ginny Porter,
We hope you are doing well. Please see our answers below.
The guides, flights, itinerary, hotels, and attractions all worked pretty well. We made a few minor adjustments as we went. A couple days we were too tired to do everything.
The hotels we upgraded to were absolutely wonderful, eg. Temple House, St. Regis, Intercontinental Kunming and Lijiang, Tenino Lamborghini. Also the Sky Valley Boutique Hotel, Songtsam Retreat, and Lin An Hotel were very nice. Our least favorites were the Shilin Yinruilin and the Sheraton Jiuzhaigou.
As you would expect, we enjoyed some things more than others, but overall it was a very interesting trip with a nice mix of cultural and natural attractions. The Shanghai skyline and Suzhou canals, he many temples and monasteries, the other national parks, the Stone Forest, the many local parks and gardens, the markets, the giant Buddha, etc were spectacular.
In total I believe we had 9 local guides. Most were very good and took care of us. The transportation was quite good. We would not recommend Johnny in Dali, perhaps it was just personality.
W would recommend China Discovery.
We think that overall the trip went well. Virtually all of the travel arrangements went as planned and we visited all of the attractions etc. listed in the itinerary. The guides (and drivers) were courteous, knowledgeable, and for the most part helpful.
Denny & Ginny Porter
Reviewed on June 12, 2016
The trip that you arranged for us was wonderful and just about everything worked out perfectly.
Your tour guide, Waldner, and driver in Xi'an were exceptional and the Sofitel hotel was very nice and in a perfect location for visitors.
The Century Paragon was a great experience for us as well, as they balanced the need to entertain and feed western and Chinese passengers perfectly. The ships facilities were very nice, as the boat is relatively new.
All of our agreed arrangements worked out perfectly, and when the low river level in Chongqing changed our plans, your team worked quickly to get us back on track.
We were very pleased with working with you and I will recommend your company to all my friends interested in a trip to China.
I will also post to the trip advisor web site about our positive experience.
Thank you, again, for helping to make our tour of China so pleasurable.
Reviewed on June 5, 2016
- Daniela & Wiebe,
We did need some time to get back into the Dutch normal life. We saw so many beautiful things in China & Tibet and we had a great time!
Actually we needed a vacation when we got back Last weekend we finally saw all our pictures (2100 in total) and films we made.Thank you so much for all the arrangements! You made our trip unforgettable! The most beautiful place for us was Jiuzhaigou. So glad we went there!In blue we put our comments/advice about the trip.
Thanks again for all your hard work in putting this trip together for us.
The following picture were shared by Daniela & Wiebe.
Daniela & Wiebe Visited Panda
Reviewed on May 18, 2016
- Gijs ten Bosch,
Thanks again for organising a memorable tour.
The arrangements are very well organized with reliable services and good tour guides. I’m willing to recommend our service to those who would like to come to China. Your team is very professional and I think you will do better if you mix in more of the local visits that are not in the guide book.
Reviewed on May 15, 2016
- Anna, Anna
Sorry for the late reply. Work is crazy!! We had a fabulous time on our trip and enjoyed all the places that our guides took us to. Our guides were knowledgeable and easy to talk to. We think they enjoyed that we were interested in eating the local cuisine including rabbit and yak. You were also very patient as I figured out my payment due to expat finance complications. I enjoyed you and your service so much I plan on using you to plan my sister's trip in June! So I would recommend others to use your service. I will be sending you another email soon with what I want in my next trip!
Reviewed on April 21, 2016
- Marco , Italy
Very good. Always very responsive, friendly and well organised. Everything was good and we were very happy with all the arrangements. We enjoyed the trip very much. Definitely recommend your service to our friends.
Thank you again for everything.
Reviewed on April 14, 2016
- Johan, Netherlands
Thanks for the excellent service and we really enjoyed the Century Paragon Cruise on the Yangtze River. Excellent Cruise with great service & very good Cabins with Balcony and well arranged transfers.
This is a premium Cruise for international travelers as half of the travelers are international travelers and half are Chinese.
Staff speaks partly English and all tours on board were available in English language which was very easy for us.
We certainly engage you when we visit China again and thanks for your hospitality and excellent service.
Johan van Haften
Reviewed on April 07, 2016
- Samuel Romero,
Excuse me for the late replay, I want to tell you every thing was fine, we are very satisfied with you and China Discovery. All the tour guides were well, but Tony in Hangzhou and Timo in Xian are the best.
Thank you very very much.
Reviewed on April 05, 2016
- Valerie Muniz,
We will miss you too and thank you for arranging everything for us! We will definitely contact you when we come back to China.
Everything was perfect. Our tour guide in Beijing, Sabrena, did an spectacular job. She helped us with our problems at the hotel. She explained everything very thoroughly and was very friendly and nice. We loved her! The cruise was very nice and so was the hotel at Xian.
We felt very relaxed and at ease, because we knew we were being taking care of.
Thank you for everything!
Reviewed on Mar.15, 2016
- Ana, Portugal
Thank you for your email.
We arrived safely last week after our
wonderful tour in China.
I want to thank you for the perfect organization that made our tour smooth and pleasant at all times. Even when the weather prevented us from going to Mt. Hua, you were very fast to come up with an alternative plan, and also thanks to the tips of our guide we still had a great time in Xian. In Yangtze river, although we were the only English speaking travelers, we had always someone guiding us and translating everything and we really felt welcome. And in Beijing and Chengdu our guides were tireless in sharing interesting stories about the places, and making sure we got the most out of our tour.
We are strongly recommending China as a great place to visit, and your services to any friend wishing to visit China.
- Your service regarding the tour arrangement was effective and kind. You had a fast and clear communication during the process of organizing the tour; showed good flexibility regarding the arrangements; overall the organization was perfect, everything was well organized as planned, so we could really have a smooth and hassle free tour.
- Definitively yes. We are already recommending you to our friends, shall they wish to visit China.
- Our overall opinion is clearly positive. It would have been a challenge for us to travel to China by ourselves, and with your organization and our local guides we had a wonderful experience. We could enjoy a smooth and well-planned tour, but still we had the opportunity to get to know and be close to the local culture.
- Our suggestion is that you keep the good work, taking care of your customers so that they can enjoy and take the most out of their tour. And if we come back to China, we will probably be interested in doing some more hiking, and it would be great if you can also arrange tours fully dedicated for a complete hiking experience.
- Kindly find enclosed some photos, you are welcome to share them if you want.
All the best to you and Happy New Year!
(The following photos were shared by Ana)
Ana and her family visited Shibaozhai Pagoda along Yangtze River
Ana visited Shibaozhai Pagoda along Yangtze River
Reviewed on Feb.11, 2016
Thank you for sending a follow up email. I've been back from China for one week now and have been very busy at work, so I haven't had time to write to you.
I'd be happy to answer your questions and give you feedback on our tour experience. Below are my answers to your questions.
We had no problems at all with the arrangements of our Tibet tour. The guide and driver were always on time and never late. The itinerary went as planned and we had no problems on the road.
Hope this feedback is helpful for you, and thanks again for everything!
Reviewed on Jan.31, 2016
- John Lankester,
Back home safely. It was a great trip over all. Here are some observations. There were so many places we visited I may have some of them mixed up.
Dorsett Hotel in Shanghai was excellent. ($75/night)Well located across from Park where we spent a nice afternoon on bike and boat, saw some weddings, and in the evening a great fireworks show for the National holiday. Our visit during the holiday period made everything more crowded, particularly traffic and attractions.
Next day we took subway to town, very clean and easy for tourists and inexpensive. Visited shopping street, Museum ( good explanation of Chinese cultural history). Dined at local restaurant.
Next day tour started. Anna was very good and informative, but rain made outdoor sights and Bund stroll poor. Liked the Museum of Shanghai history in the tower and the tea ceremony very much. Also visit to Pearl factory.
Next day good flight to Chongqing. Boarding vessel delayed till 9pm so had a very good tour of the city and museums and a nice dinner ashore. Oliver was an outstanding tour guide. Best of all of them. River cruise was great in all respects.
In Yichang Fay met us . Flight was scheduled late at night so all lot of time to fill. Yet another Museum visit and another silk embroidery shop were not very interesting but the luncheon was the best. Helga had a nice massage. Fay was a good informative guide. Arrival in Beijing our driver to the hotel arrived about 45 minutes late...we nearly hired a taxi.
The group tours in Beijing were only average. There were big crowds everywhere because of the holidays so we missed Tianamen Square and did not see as much of the Forbidden City as I had seen previously. Also the best parts of the Summer Palace were missed on the short stop there. We liked the visit to the Great Wall which was at a more distant location than on my previous visit. I have a walking problem so the Cab!e Car was helpful. More visits to a Jade factory and a Herbal Medicine pharmacy made it seem that all the tours were designed to try to sell us something. The heavy air pollution made it difficult to see much of the taller towers.
We had more fun in the last two days after the tour was over when we went to the Walking Street near the hotel, watched the line dancing on the street, ate at the nighttime food stalls and spent time meeting people and talking about how they lived. Took the subway to Summer Palace for a second and much better visit than on the tour.j
Be sure to warn foreign visitors that the weight limit on domestic flights is 20 kg while on international flights it is 23kg.
Visitors have an impression of China that is probably not realistic and I would like a tour to spend more time introducing us to what it is like to live day to day in China with a different form of Government than in the West and a different lifestyle. Thus I would have enjoyed spending a quiet day with you learning what you believe and experience as a citizen of China compared to my life. That was my tour guide offered on my previous visit many years ago.
I think I would like my children to visit China when they can afford it in time and money. ( perhaps their Inheritance from me). I hope you will try to stay in touch with them as future customers (but they may not respond).
Thanks. I hope this feedback is helpful.
Reviewed on Nov.10, 2015
I am well thanks, I hope you are too.
The tour was great, seeing and holding the Panda’s was an amazing experience.
Many thanks and all the best.
Reviewed on Nov.05, 2015
- Dalia Yaacov,
Thank you. We had a wonderful time in Ping'an Village.
Reviewed on Sep.30, 2015
Thank you Rita.
It is a wonderful tour and I am very happy.
Reviewed on Sep.17, 2015
- Valentina, Paul & Laurent Decu,
Everything is going well! Thank you for your concern!
First of all, I want to thank you, all, for your kindness and your very professional attitude and services. Our trip was Very good and exciting!My family really feel good and enjoyed every moment! Many persons, locals or foreigners, knowing that my family had this tour, ask me about! I had only good words to describe your services.
For sure I will recommend you! Professional services must be promoted! I want all my friends to have also a pleasant and exciting trip!
Rita, really thank you, all! Wish you, all, only the best and hope to meet you, again, soon! Take care of you!
Valentina, Paul and Laurent Decu
Reviewed on Aug.15, 2015
- Ray, Britain
The trip was brilliant. I will write a glowing recommendation on tripadvisor. And answer your questions below later on.
Comments on TripAdvisor by Ray:
"My family (3 children ages 19, 18, 14) and wife wanted to visited China so after searching the internet we found this company China Discovery (Chengdu). Who put a proposal together for a 10 day (12 nights with flights from and to London).
At first when I got the responses back I was a bit dubious due to the need to pay via paypal, bank transfer or western Union. I couldn't have been further from the truth. I booked a trip that would take me around Beijing, Xian, Shanghai and Hong Kong. Two plane journey's, 1 bullet train journey, daily private car (large people carrier), etc. with all events, hotel and Lunch paid.
I would say I have contacted Rita about 100 times!! including several changes during the holiday itself (e.g. I wanted to cut down on the amount of temples I had seen, etc) and all answered promptly.
All my guides (we had one per city) spoke very good English and had great knowledge about the various locations we visited. We had Lisa, Lee, Laura and Matthew.
The holiday was totally flexible e.g. we were tired on some days and just requested that we started later on certain days or we wanted to change the section of the wall we visit, or cut out another museum, etc, etc. We were in complete control of the itinerary.
What can I say. I rate this 10 out of 5!!!! By far the best travel agency we have been with, value was brilliant as you can suggest changes for better or more economical alternatives.
Last don't believe what people say about China (if bad) as the place was clean, people dressed immaculately, food was great, people were the friendliest we have met on a holiday. We must have had photos with 50 plus people!!
I may sound like Im working for the company... I do not. This holiday cost me lots (with 5 adults) so I would definitely complain if anything was wrong. If I go back to China (as this was an epic journey in itself) I will 100% choose China Discovery again."
Reviewed on July 29, 2015
- Wen-zing, America
We were back to Sunny California and recovered from our jet lag now.
All in all it was a great trip, excellent scenery and historical sites plus we had wonderful trip planner and tour guides. We all enjoyed it very much.
China Discovery is very friendly, very professional, very accommodating. All in all cannot ask for more. As a matter of fact, I’ve recommended some friend to use China Discovery already.
Reviewed on June 19, 2015
- Asle & Beate,
Thank you so much for the great pictures, and for helping us arrange the trip on short notice. We had a wonderful time at the Panda base!
All the best!
Asle & Beate
Reviewed on June 16, 2015
We had an amazing time in Guilin and the driver and the guide did a very good job.
Regarding the arrangement/offer for Beijing we would like to move.
Reviewed on April 09, 2015
- Nikki, USA
This is what I wrote on TripAdvisor. "I am only addressing the organizing of a customized tour of the Hunan province of China.
I totally lucked out as I found the most astonishingly responsive, capable and so nice travel agent I have ever had the pleasure to deal with. Rita Jiang of China Discovery out of Chengdu. I sent out the same email to 3 companies who arrange custom tours to China.
I wrote them where I had been on my previous 2 trips to China, my age and my physical condition - which is excellent. I wrote I wanted to travel alone seeing the great sight of Hunan and listed a number of places I wanted included and that I wanted to spend approximately 17-19 days on this tour.
The very next day I got a fully described day by day itinerary along with hotels, type of transportation and guides and the complete price for this 15 day trip. Rita made suggestions as to what other sights I might want to include to bring the trip up to 19 days. I looked up all the places she described on line as well as the 5 star hotels she included.
I wrote back that evening asking how much I would save staying in 4 star hotels, and information on including the places she recommended seeing outside of Hunan. Next day again got all the details including travel arrangements getting there. Next I asked her to arrange my domestic and international air as well. Again the next day an email from Rita with the Domestic flights & their costs. She urged me to get my own International flights she said I'd do better with the price than she could arrange.
I then asked she detail the length of getting from one sight to the next for each day. Again next day all info furnished. When I saw that the train travel involved in seeing those sights outside of Hunan were 14 & another 21 hours long and they involved sharing a 4 person sleeping compartment, I wrote back saying I would skip those sights and just go to Shanghai & stay there for 3 days. Would she please inform me what the new price would be. The only time I did not hear the next day is over a weekend. Her responses were unfailingly complete very friendly and I am looking forward to the trip of a lifetime.
Re the other 2 companies I had sent the original email request - one wrote back about 4 days later and said they were trying to get information from their Chinese vendor. Never heard from them again. The other sent me a totally incomplete itinerary about a week after I sent out my request. It came without no hotels, no prices or info on transportation etc. I wrote back saying I found their response was inadequate. They said I needed to supply more details.
As I said I feel I completely lucked out. My next post will be to let you know if the trip measures up to the marvelous agent who has put it all together."
Reviewed on Dec.11, 2014
- Nikki, USA
NYC is very grey today but my windows face Central Park and the leaves of the trees are very colorful.
I am going to give you a great write up on Trip Advisor as I think you are the best travel agent I have ever dealt with. And dealing with you has been a pleasure.
I have such an amazing trip to look forward to.
Reviewed on Dec.06, 2014
- Bret Harris, USA
The experience in Guilin and Yangshuo was enjoyable, affordable, professional, and well organized. The guides and drivers were always prompt and friendly for pick-up and drop off at attractions. Guides imparted knowledge of attractions and history of sites. You are good value travel agency/tour operator.
I look forward to another trip to China perhaps within the year and will contact you for your services.
Reviewed on Nov.27, 2014
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