“I am Jack at China Discovery. Being keen on traveling, I have been engaged in tourism for many years.
It maybe your first time to China or some of you has been to China for many times. But I would like to tell you that I am professional and my main advantage is in the following parts:
First Part is from the north part of China to Silk Road from Xian until Kashgar. Second is from Xian to South West including Sichuan, Yunnan, Guizhou and Guilin. And third is for cross-country tour from China (including Tibet) to Nepal and Bhutan.
If you are interested in these relatively beaten paths, please feel free to contact me. I’m more than eager to serve you an unforgettable experience and precious journey with my knowledge and passion. "
Why not take the advantages of Jack's travel experience to design a itinerary just for you, that suits your budget and interests. His passion to serve you never fades away! Ask him a question about your travel or call him at 86-15982016247.
Now we are back in Hamburg and back to work.
We will write a comment about our tour on tripadviser soon.
The tour with CD was very exciting. And it was a pleasure to meet your travel guides.
My family and I had a wonderful time in China! You selected great hotels and food for us throughout our trip - thank you! My brother and sister in law were particularly impressed by the guides in both Xian and Xiamen. Sofy in Xiamen went out of her way to do some research into our family's last name "Lim" to help us locate our village in Hosan. While she couldn't find the actual village, she got us close enough.
Overall, the hotel quality was very good, and the food the best I'd eaten in China (its my 4th. trip.) and although Danny was sick once, we are not sure its the food as no one else got sick. The taste was just fantastic, especially in your home city of Chengdu!
Personally, I loved the Yangtze - what an amazing experience to be on that river! The local guide who took us on the "Green Goddess" tributary cruise, is a native from those mountains, so she was able to tell us about her family's life on the mountains. She even sang songs in her native language for us, which was wonderful!
I only have a couple of suggestions for improvement. For the tour in Xiamen, 1 day on Tulous is enough and a whole day should be allocated to Gulangyu. There were places in Gulangyu we would have loved to look at - for example the book store cafes, but we had no time at all. Secondly, it would be even better during long car rides (3 hours to Tulou), for the guide to give us more information about the areas we are passing. She always answered our questions well, but it would be better if there is a plan.
Thank you for your good planning overall. We are impressed with China's progress and we will certainly be recommending both China and your company to our friends for their travels!
Everything was great! From accommodations to tours!
Eric, our tour guide was outstanding, as well as Candy, who welcomed my daughters in their arrival at Beijing airport and took me to the airport for my departure.
If I ever come to China again I will certainly use your services.
Dear Mr. Li
I have just returned from my trip to China. I would like to thank you so much for an excellently organized trip. From start to finish, the whole trip went smoothly and exceeded Daniel and my expectations. The guides were wonderful - especially Lindsay and Timo. We really appreciated Laura’s flexibility to change from a museum in Shanghai to take us to the Jewish quarter. The drivers were great. It is my pleasure. I also wanted to mention that Vivienne, Who was my guide on the last day in Beijing, was fabulous. I enjoyed her Company and she was very professional, kind and fun to be with.
Everything went according to plan and there were no issues whatsoever . The meals that were included were mostly outstanding. The hotels exceeded our expectations especially the Sofitel in Xi’an and the Yangtze in Shanghai. While the Crown Plaza in Beijing was fine, it was a nice hotel but a little run down. However, their breakfast was outstanding as was their location. I will Certainly be recommending your company to anyone interested in going to China . Please Feel free to use me as a reference if you would like. I also intend to go on trip advisor to write positive reviews about China Discovery.
Finishing a great trip to Great Wall.
I would like to say thank you for assisting me on the tour arrangements.
The hotel (Glenview ITC Plaza) that you recommended is very well located and has a very nice room.
Tour guides (David and Fei) are friendly and very helpful.
Overall trip is satisfied.
Hope to deal with you again in the future.
Dear Jack Li,
Thank you for planning and coordinating the trip.
I would also like to compliment the both tour guides assigned to us (Ms Ma & Mr Leon). They have both provide us with extensive and insightful information regarding the place of attractions.
They both also went extra miles in ensuring that our experience in China is a fulfilling one. Once again, I would like to thank them for their good service and hospitality.
Sandy and the driver was great. Sandy was very informative and helpful. He took care of us every step of the way. Thank you for showing us a great time in Chengdu. Happy holidays.
Hello Mr. Jack Li,
Greetings from Sanjay & Bhavana!
We too are back home from 'China Tour' and now enjoyed Traditional Indian Lunch with family & friends. Though we had Traditional Indian Lunch at Home; we did discussed the taste of yummy 'Chinese Food' we had and experienced when we were there in China.
It was awesome experience for both of us when we traveled through Bullet Train / Maglev Train / Yangtze River Cruise. It was like a surprise to both of us when we contacted you on mail after browsing URL:
https://www.chinadiscovery.com/ in a very very short period of time and could obtain Chinese VISA with the help of your invite to see China.
We strongly believe that, all this was possible because of quick response from your end. Without which, it was not at all possible for both of us to obtain VISA and travel to China in few days time.
We are very much satisfied with the arrangements and itinerary, which of course was pre-booked with very very short; but with certain modifications to suit our requirements. The same were duly honored by you without any delay and therefore, we could complete the tour without any hassles.
The itinerary itself was so well drafted; that there was actually no need to modify the same; still we did customization of the same to suit our requirements. We are very much grateful to you for assisting us in the matter.
'China', in our view is very much developed and progressive Country! People in China are friendly. Though there is a language barrier, the same is taken care by brilliant Chinese people by using various mobile Apps. So, we had no any problem in communication when in China. About FOOD! IT WAS DELICIOUS - YUMMY - SUMPTUOUS!!! No need to complain about food. Just enjoyed wherever we went!!!
We also liked the tradition of offering 'Chinese Tea' to guests. China has well preserved their tradition, their treasure and of course historical sites too. A visit to a Museum in Shanghai reveals the ancient culture & picture of Chinese people. It was superb!
We witnessed Chinese traditional markets full of energy and joy! Lots of food and variety of food, never ever thought of!!!
It was a great experience travelling by road in China. Every where, it was 'SAFETY FIRST'! Good roads, Good Drivers and of course intelligible Guides to explain in English, each and every past, present & future events!Thanks for providing and arranging the Tour with nice gifts to me and Bhavana!
We both wish you and your employer a very very bright future and prosperity.
In case, if anything is missed from our end to mention here in this mail, then do pardon us. Do keep in touch!
With these words, we also wish to share our 'happy moments' in China with you by sharing some of the photos with this mail.
Thanks & Regards,
Many thanks for organising a wonderful holiday. All the guides were kind and friendly especially Lingzy in Beijing, David in Lhasa, Yuti in Chongqing and Zhou Fei in Yichang. Tours and activities were well organised. Flights went fine and hotels were good although wifi was terrible in all places.
Airport collection and drop off at Lhasa should be better and it would have been helpful if you had emailed Airport Hotel in Beijing with Chinese characters.
We were very happy with the China tour, and Stephen was an absolutely exceptional guide - we were very impressed. He was very knowledgeable and he was able to fit in an impressive amount into one day, while still managing to make us feel relaxed and casual - never rushed.
The Macau tour was also superb and Sisco was a truly excellent guide - highly recommended!
You should be aware that the Regal Oriental room was nothing like the online photos and I would not recommend it to anyone else. We would certainly not call it 4 star. We thought you should be aware of this for other people.
We were also very impressed with your arrangements Jack! Thank you for the excellent work you did on the itinerary, the wonderful accommodation, and all the fast-track entry tickets so that we could avoid all the long queues.
Would you please send us a link so we can publish online our experience with China Discovery? Other people should hear of the excellent tours you offer!
We've been so busy after coming back home. After ending the tour we were for a few days in Shanghai in a conference and then for a week in Athens with the same purpose. We had a wonderful time in China and want to thank you for the tour. The organization was wonderful, all meetings for transfers and for tours were on time, in nice cars with nice guides. All guides were good specially Gila in Shengdu. The hotels were nice, Xian was just amazing. We enjoyed the Yangtsee trip, cabin was confortable.
The guide at the dam was very good with great English.
We would have changed the last day, we had many hours of waiting at the airport for the flight to Shanghai, Amanda was in a hurry to leave us at the airport, we could have done something if suggested beforehand.
Anyway you have a great country and we will certainly recommend the tour.
All the best.
Sorry got very busy on return.
I want to thank you for planning the trip to the detail. Every part of the tour was well arranged.
Liked all the accommodations and arrangements. The tour guide to the Great wall was the only one we were not very happy with as she was not great in communication.
All others were very good.
Thanks for all the help.
Thank you so much for your beautiful gifts. I want to say that our stay so far has been remarkable. Eric and I are having a wonderful time and all the tour guides and drivers are also amazing!!! Our China adventure with your company is so professional and we love all the sights. Your country is very beautiful and so rich in history and we are just so happy we experiencing it!!
Just wanted to let you know we are really enjoying our Guilin tour. The hotel was very nice and both the guide and the driver are professional and very pleasant to deal with. We also got our reimbursement, so thank you for that as well.
Good morning from Riyadh!
Hamad and I are now back on Riyadh after an incredible month--long trip to Nepal, Tibet and Bhutan.
With the sole exception of our experience with your agent on Kathmandu on the day of our arrival, everything was excellent and perfectly organized.
Our guide in Tibet, Tenzin, was a goldmine of information as well as a very kind individual and Puchung, our driver, was always punctual and polite, as well as a very safe driver.
In Bhutan, our guide, Jigme, was always read to answer our questions and did his utmost to ensure that we had a wonderful experience in Bhutan. Domche, our driver in Bhutan, was a master at navigating the tortuous roads of central Bhutan, where ongoing road-widening and wet conditions made driving difficult.
We thoroughly recommend all the hotels we stayed in, with the exception of the Nyingtri International where no one spoke one word of English.
Finally, we wish to express our sincere thanks and appreciation of the unceasing efforts that you undertook to design the perfect Himalayan adventure from the moment we contacted you 6 months before our trip began until we completed it.
Thank you also for the gift of scarves! We both liked them very much.
We heartily recommend Tibet Discovery (China Discovery)to anyone wanting to enjoy the perfect trip to Tibet, Nepal and Bhutan.
Richard and Hamad
The scenery in Punakha (Bhutan) is very beautiful
We had a wonderful sightseeing of Mount Everest
I completed a trip with your company in March of this year with Ambrosia Lang. She has asked me to provide feedback on this trip but I have been unable to access that site so I'm sending this direct. The travel arrangements and assistance from your guides were first class.
Everything from the hotels to the sites we visited was organised beautifully. The guides spoke excellent English and had very good knowledge of the places we toured and the areas we were travelling through. I would recommend your company to anyone wanting to travel to China. Ambrosia has much better photos than myself so I will ask her to email you a few of the best. Thankyou again for your excellent service and I would be happy to have future clients ask me for comments.
Hello Jack Li,
We really enjoyed the cruise, great food, staff , very clean and English speaking. They tried to upgrade us, we didn't and it wasn't necessary.
Great trip great staff great guides and great entertainment. Very informative and Shirley was great.
Thanks a million
We are now home from our China trip and I wanted to thank you very much for all the work you did. As you know, we only had one minor problem when one flight was cancelled but your quick work solved the problem very comfortably.
Overall, the trip was excellent. We were very happy with the itinerary you helped us prepare, with the hotels and restaurants you arranged, and with all the travel plans. Your guides were very helpful and all with an excellent attitude. We marked them all 5 with their English language capabilities but we were being a bit generous!
The only problem we had was something beyond your control. As you know, it turned out that we were there near to the high season, especially for Chinese domestic tourists. There were literally thousands of tourists and unfortunately the larger groups, mainly Chinese, had a guide who had to use a microphone and loud speaker. They should be banned! Added to that, you had the "typical" fairly noisy Chinese person, as well as the general problem of big groups pushing other people out of their way to keep up!
So, although the sights we saw, the culture we absorbed, the history etc etc, was great, sometimes the overall experience was diminished by this "large group" problem. We will certainly be telling our friends to check the dates of any travel plans so they won't be in high season or any holiday season, and you would be helping your potential clients if you give them this warning, too.
Thank you once again. We will be happy to give a strong endorsement of your services.
Thank you very much for helping me organizing our trip so successful and smoothly. One word to said it all “excellent “. You and your company will be highly recommend by me to my friends and colleagues. Again, thank you for everything.
Finally back home.
Had a fantastic trip in Chengdu and Tibet.
Weather could not have been better.
Great guides and drivers - all became good friends.
Thanks for the small gifts. I gave all to my friend Oren to give to his american friends.
We really enjoyed the cruise. The boat, food, crew and tours were excellent. Thanks for making our booking.
Hi Mr. Jack Li, how are you ?
Really has been 2 weeks since we left Shanghai, but we arrive in Brasil only last Saturday e began work in our company yesterday, because after Shanghai we went to do a 4 days cruce in Iangtsé River and after we went in Uzbequistan for one tour and finish in Istambul.
All the trip was very good and in Shanghay the transportation, the guide and the translates for and from airport was excellent, congratulations for the excellent service that we had in Shanghai. Thank you so much for everything and until the next group.
I would like to reiterate my brothers good comments. Your tour itinerary was great as were all the tour guides, drivers, and hotels. Of special note was our tour guide in Beijing. I believe her name was Vivian. She helped us out greatly by changing the day of the Great Wall tour to a day earlier due to the ongoing Chinese holiday. We were able to avoid massive crowds on the Wall because of her thoughtful planning.
Great job all around!
sorry for not providing feedback earlier. I went on another trip in the U.S., after I returned from China. I was very pleased with the service from China Discovery. All the plans worked like clockwork and went very smoothly. The guides were all great and very friendly. Thanks for the gifts sent to our hotel in Chengdu! We were joking with our guide that we wanted to come to your office and complain of something wrong. I think he got a little nervous! Everything went great and we learned a lot about your country’s history and the significant growth and development over the last 20 years. I will be sure to recommend your travel company to my friends. Thanks again!
Hello Jack ,
We just returned last night from our China-Nepal-Bhutan trip and wanted to say thanks for organizing the trip of a lifetime for us.
This trip truly was spectacular. The guides were all excellent and flexible and extremely helpful. The sights were everything we hoped for and more. We loved the hotels overall and they were exactly the type we would have chosen ourselves - most were right in the heart of the best locations with local flavor and character. The travel arrangements and vehicles were comfortable and of good quality throughout.
The only small flaw in the itinerary was the guest house in Kyirong at the China-Nepal border. We realize it probably is hard to find updated accommodations there. The guest house was not even close to the standard of the other accommodations in the itinerary. It was about a one star compared to the others that were three stars. Our advice is to either find some place different for your clients or else warn them in the itinerary that the guest house is not up to standard which cannot be helped in that area.
Despite that small flaw, everything else in the itinerary was spot on for us.
Thanks very much for all you did to make this such a special trip!
Adam and Lori
We thought the tour was very well organised. Both guides, Lucy and Ali, were great - they were friendly, knowledgable and accommodating. Our drivers, Mr Zhou and the other Ali were very safe and also friendly and helpful. When the agenda had to be modified slightly, for instance because of a sandstorm, the reorganisation was handled very efficiently and promptly, so our tour was not at all spoilt. We thought that all the hotels we stayed in were of a very high standard, better than last year. The night train trips to and from Kashgar were fun and a new experience.
One thing we would say is that the level of security measures in the region was a surprise to us, so it might be a good idea to let potential travellers know about this, even although it is obviously beyond any travel company’s control.
To sum up, the schedule was varied and interesting, and we enjoyed all the places we visited. In short, we really appreciated this well thought-out tour. We also met some lovely people!
We would be glad to recommend your company.
Hazel and Julia
So good to hear from you! Yes I came back to Canada on April 22 and am still adjusting the time difference.
Thanks for your help, we had a very good cruise down the Yangtze River. Everything went as planned. We were very much impressed by the smooth operation by the ship crew, despite of the large number of passengers . One thing particularly surprised us was that passengers could board the ship as soon as they come in, which does not happen often in China. This has eliminated the long lines and waiting. All the shore excursions were well-organized without a glitch. Unfortunately the weather was wet but that did not damper our enjoyment with all the sightseeing. The food onboard was also very good. We also appreciated it very much that your group had actively made contact with the ship in advance to fix the transportation to the Yichang train station. Because the delay caused by the tour to the Three Gorge Dam, we thought we were going to miss the train to Zhangjiajie. But the two ladies sent by your agency did a great job to rush us to the train station. Not only they came very early waiting for us, they even called the train station to find out details of the layout of the train station so that we could go straight to our train without any delay. Because of their all-out efforts, we got to the train station some 20 minutes ahead of the time, which was absolutely impressive. If we are ever going back to China to visit your area, I know which travel agency to use.
Please extend our sincere gratitude to those ladies and please feel free to use my comments on any of your promotion info material as you see fit.
Last week, I was with my parents and their friends who did the tour.
They really enjoyed the whole tour. They appreciated how smooth the organization was. The driver and the guides was nice especially the guide in Xi'an.
The only little complaint is that they did not had the opportunity to visit the surrounding of the Bird Nest (Olympic stadium). If you remember, I have cancelled the visit of Ming Tomb to allow time to visit the Olympic park.
But again, they were amazed and happy to visit your country with your agency and I will for sure recommend you again for visiting China.
We thoroughly enjoyed our time and experiences in China. All the arrangements went off without a hitch and met all of our expectations. The guides were all very friendly and highly professional. We completed all the comment and assessment forms we were given and indicated that we were happy to be used as future references. We would like to especially commend Eric in Beijing, Mary in the Hutong, Evelyn in Guilin and Judy in Shanghai. These four delivered exceptional customer focussed service and were fantastic ambassadors for the company and the wonderful country of China! We have already recommended your company to several friends and even some new people we have met on our cruise. If there is a specific assessment or survey form you would like us to complete, please forward it or send us a link. Thank you again.
Kevin & Larae
It was one of the best trips we have ever made in China. My whole family enjoyed every single hour of it. It was impressive, exciting but also quite relaxing at the same time. We would definitely recommend to those who are interested in ancient history, who enjoy beautiful nature landscape and can value the great engineering achievements in bending the power of the fascinating Jangtze!
TQVM for gifts. Sophie had put a lot of effort to get those gifts which all of us had indicated to want to obtain during this trip. Very thoughtful of her. Besides, she is also one of the best China guides we have so far. She could switch from Mandarin to Cantonese and English to make sure we understand all the things she talked about.
An important request for future tours : Please provide the bigger 22-24 passenger mini coach if we have 8 or more pax.(The one that replaced the previous van on the last day to send us to the airport). The seats and furnishings are a higher luxury class. If not sure, please ask Sophie.Also to ensure it is fairly new.
As I had said before, the vehicle is like a tourist's home for 10 or more days.If we have to spend more to ensure comfort, we don't mind.The minivan you provided was okay for someone like me ( small size) but for some of our taller and bigger passengers, the legroom was too tight.
Anyway, we had a great time . Weather was fine and we managed to see all the flowers in bloom. Jinchuan was a let down as most of the pear trees on the hillslopes are now gone.Also I think the increase in houses in the valley and using the land for vegetable plots or other produce had resulted in smaller blooms and lesser quantity.
I am planning the biggie Silk route tour with perhaps 10 -12 pax. Not sure if can do this year, as our country is busy with national elections. Otherwise will be 2019.
We would like to thank you for your prompt response to the flight cancellation. Chasing last minute train & flights plus the lack of sleep
were offset by the fact that we had a good time on our Xiamen trip. The guides Tom (Xiamen) & John (Mt. Wuyi) were both very attentive
to details, knowledgeable about the history and culture of the area and people. Our drivers were also very good. The trip was very enjoyable
Thank you very much.
Can you tell me what month of the year is it best to do the silk road trip?
This morning we are leaving China and heading to Hong Kong for the last leg of our fantastic holiday in China.
I want to take this opportunity to thank you, China Discovery and all the wonderful guides and drivers who helped us make our trip so memorable.
The guides were delightful, and we are very grateful for the invaluable information they provided us, as well as ensuring we had all our needs met at all times. The drivers were courteous and kept us safe and on time.
So thanks again, hopefully we will be able to use your company again if we ever return to China.
I just came back to New Zealand. The trip was fantastic! Both Michelle and me enjoyed the trip so much!! All the tour guides are so knowledgeable and speak very well English.
Thank you for your time and effort to organize the trip for us. I will strongly recommend your company to all other my friends and colleagues. I will contact your company again for my next trip too.
Later when I and Michelle have time, we will write some feedback at travel adviser as well. Just let me know if you need something else.
We where very happy on the century emerald. The stuff was very helpful and friendly. The land tours where perfectly organized and interesting. Only the visit in the 3 gorges project was insufficient. Bad weather ( not yours) and missing the most interesting point ( the technik and the view from the low point of the wall.) We would however recommend the tour with you to our friends.
Sorry for the late reply. My family just returned from Shanghai today.
We enjoyed the Huangshan Tour and was glad to have Ivan as our tour guide. He is friendly and cheerful.
Ink factory and Hongcun tours if it was done on the 3rd day of our tour as we wouldn't have time to do it. We enjoyed the tours. And everything went smoothly. Thank you.
The trip was wonderful. Very well organized and good guides. It was exhausting travel, especially from Yichang to Zhangjiajie. The sleeper car was not so clean, but I realize that was the first class car on that train.
All the guides were excellent. Very helpful and eager to please.
Thank you for your help
All went very well, the service at the cruise ship was superb and Wendy organized ZJJ very well indeed.
Appreciate all the coordination and your follow up.
I would want to give my evaluation for your services last September. Sorry I very late, I have many things to take care of after my travel so I left this for later. It´s on below.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, the travel consultant always answered my e-mail rapidly and was very patient.
2. How do you comment your tour arrangements?
The schedule was very good to the tour selected. The transportation was very fast and daily itinerary was good, allowing to move rapidly and don´t waste any more time in the hotels or transit beyond necessary.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Yes, I would like to recommend your service to any future customer.
4. Your general opinion on us?
Your company is very organized and the people who are responsible by the tour planning and the tour guides on field always know of my schedule. This is very important because on field we at almost times can only depend on the tour guides.The travel consultant always respond to my questions prior to travel very fast, this is also importante because the client always has to prepare many things in advance and these informations help the travel planning. The guides speak english very fluently and gives many information, and kindly answer to our questions, this is very good.
5．Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes, you can use my comments. I´ve attached some photos.
6. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices? ______
Yes, they may contact me, but I can be a little slow to respond as you see. But I try to answer quickly.
The View of Metroplis Shanghai
Guilhermo Climbed to the Great Wall
Yes. It was great. Micahel and his driver were so patient with us. Michael even gifted us with a xiamen souviner. It was memorable trip. Thank you.
Thanks for your email.
We had a wonderful time on our recent trip to China and have no hesitation in recommending China Discovery for delivering a quality tour with an excellent itinerary and good value for money. All accommodation was of a very high standard,the guides friendly and knowledgeable, the drivers competent and safe and the meals included exceptional. Thank you very much for all your work and correspondence before hand in helping us creating the itinerary that was just what we wanted.
We thank you very much for the organized trip. Transfers, hotels and guides were perect. We enjoyed every moment. Xiexie!
The tour was great fun! Here are some comments:
1) Kunming: hotel was fine, lots to see while walking around. Our guide, E for the Stone Forrest and Dragon Gate was excellent. Dinner at Laofengzi and the optional add-in of the theatre show Dynamic Yunnan were great too! We did not go to the Sani Village.
2) Xi’an: hotel was fine, location was excellent – very close to markets! We were disappointed that the International Marathon forced us to do all the activities in one day – which was really too much to do in one day. We really wanted to ride bicycles on the city wall, but could not since the marathon blocked off the roads. Kimi, our guide, was pretty good – but not as good as E in Kunming. Wild Goose Pagoda – we had another ‘local’ guide, Frank, he was great too!
3) Beijing: hotel was fine, location was excellent. Group tours – did not like the included shopping (Pearl Market, Chinese Traditional Medicine Clinic, Tea shop), and the group members were older and slower so we did not get to spend as much time at the Great Wall or at the Ming Tombs as we would have liked at Mutianyu. Simatai Wall was FANTASTIC!
4) In general -- We would have liked to have one large bed in all hotels instead of two small beds. There were also a lot of time changes that made it so that we had less free time to explore on our own.
Dear Jack ,
Apologies for delayed response !
Many thanks for organising such a fantastic trip .
We had a wonderful time .
I will be recommending China discovery to my friends
We are now back in Australia and I have been working for the past week and they have been long days because the work has continued to grow whilst we have been away.
Max and I did have a look at the response form but I feel I need to put everything down in our own words.
First – I have no hesitation in recommending yourself and China Discoveries for anyone venturing to China. Given the itinerary was difficult and quite long, the planning between the two of us went quite well. You responded quickly and if there was a break of a few days you explained the reason why. You also explained clearly if there were changes because of outside influences.
Your tour guides and drivers where always there to pick us up, no matter what the time. They always have the right information with them and made us feel welcome. They assisted us and made sure we were comfortable.
Victor did stand out he is very very good. Made what could have been a very disappointing few days (because of the weather) very enjoyable and we saw everything we could. The other guides in all cases were of a very good quality and enjoyable to spent time with, which is really important for us. They were very good guides and nice people with it. Our drivers did varied a bit from very good to average, but all very helpful and generally made us feel safe, which is more than I can say for the ones in Vietnam. Personally I would not like to navigate the traffic they do.
The one thing I would alter is the day tour to the Great Wall, if we were doing it again I would do the private tour, the guide in that case was a average. Felt he wanted us on the bus, up the wall and out of his way. Max was quite unwell and certainly not able to climb the wall and we stressed this several times. He still insisted we climb the wall result was we did two towers then came back down. It would have been much easier if we had going up the cable car and walked around and came back down. Will say he did come back down after half an hour and see where we were, had a chat and went back towards to buses. Feel that a private guide would have picked Max’s problem that up and discussed it with us and gave us some alternatives.
The train cabin arrangement worked out well and I would recommend anyone travelling on the fast trains for any substantial distance to buy the extra beds in the cabin and especially for the long trips. We still met people on the train and had some lovely conversations.
Tip here for people, if they are doing an overnight journey, take your own food if possible, it is fun and the selection of food can be very hit and miss in some of the dining cars. Some were good, but generally easier to do your own. Bullet trains are great. Did enjoy the train trips, showed us much of the countryside, the open plains, the industry and much more, gave us a better sense of China and its vastness. Plane travel does not give you that sense of space. This was particularly on the Lhasa/Chengdu and the Mongolia to Beijing trips plus it is good relaxation time
Having our own cabin meant we could spread out and relax and not worry about the difficulties of making conversation. Having said the couple who eventually shared the cabin with us from Beijing to Datong were lovely. The first lady refused to share the cabin with us. He was a teacher and taught us to count and say a few key words which made a difference and cause much laughter through out the trip.
Your choice of hotel in Yangshuo was superb, and a lovely surprise, we could have stayed there several days, the meals were great, the accommodation fantastic, and the village really really interesting and the people very friendly, loved it.
The visa issue was a bit unfortunate, we should have picked it up that it was wrong. Because I had asked for 60 days with two entries, they automatically gave us two 30 day visas. Don’t understand why they structured it that way when we send them the itinerary which was very clear that we would need at least 32 days after coming in from Mongolia. It also confused a number of officials who kept looking through the passport for different information.
Probably something to watch when dealing with Australians. But it could be pretty unique to us because our visa had to be issued from Canberra ( our National capital), most other provinces you can get Chinese visas issued through the providence capital. Anyway thanks for your prompt action in relation to getting us to Hong Kong and on to Hanoi.
Mongolia was great, would suggest anyone going there also books a day trip out to other national parks. We did when we go there and it was great and complimented the trip booked. Loved the country side.
The itinerary worked well and having the spare days was fantastic gave us time to rest and explore at our own pace. Tibet was interesting, surprising in some cases and the trip to the Lake really interesting. Glad you suggested that it be a day trip, the accommodation looked pretty basic and may have been unsuitable for us.
Again many thanks and have no hesitation in advising any couple who are going to China to use your services.
Thank you again for your effort to make our holiday very special.
Sharyn and Max
We are home safe from our amazing trip to China. I just want to thank you for the outstanding way you organized EVERY little detail of our trip. We did not have one stressful moment throughout the entire time we were traveling. The tour guides and drivers were always on time and very informative, supportive and understanding of our personal needs and curiosity about China and her history. They also shared a good sense of humour with us.
All of the accommodation was fantastic and the food was yummy, a little too much for us to eat, if anything.
Your attention to detail again was outstanding especially with our trip to Tibet and the organisation of the permit for Tibet.
We were so pleased to be able to meet you in person during our holiday. We have been recommending you and China Discovery to anyone who will listen. Thank you for helping us tick off another one of the items on our bucket list. I'm sure we will meet again in the future. Take care.
Kerrie and Geoff
The cruise was great! We loved it and we found it very relaxing, and a great way to see some beautiful sights. You were so helpful in helping us plan our trip, would I be able to recommend your name and e-mail address to people in the future who would like to plan their holidays with you?
We are back in Singapore and Ging Kong and I just wanted to thank you from three.
The tour was really good, everything worked out perfectly and Chimy was the best guide we could think of. She was really helpful and very knowledgeable.
Also our bus driver was great-he did a good job bringing us safely to very spot and back.
Thank you very much and best regards
We enjoyed the tour immensely. Everything went pretty smoothly. The local guide “RJ” was great
There were 5 others on the tour who booked with other travel agencies. Our hotels were better than theirs. The other tour members were friendly; however, one tour member had considerable difficulty with walking up steps and needing oxygen. Her son did not help her in walking. She needed oxygen at Potala Palace and continued to need oxygen at higher elevations. Her son insisted she should go EBC even with her condition. My son who has climbed the high elevations suggest an alternative for her with help from RJ that we leave early, arrive at noon and stay for few hours instead of being there overnight and for 24 hours. The night time would be very difficult for her. We ended going down about a 1,000 meters which helped her. The group agreed with this change in schedule.
I would recommend your agency and especially with the guide RJ.
We are back home in Italy after our Chinese tour and I want to give you a brief feedback about our stay in China. We had a great experience, we have seen so many beautiful things and and met very kind people. Our drivers and guides were very punctual and sensitive to all our needs. They also have solved very fast few little problems we have encountered.
So... we went back home very happy and we want to thank you.
We loved the tour so much. The landscape was just so awesome and unique. We too many many photos But most of all we LOVED OUR GUIDE LILY - she is so TOTALLY AWESOME. We met her as our tour guide but we left her as a dear friend. We will stay in contact with her and we have invited her and her husband to visit us in NZ, where I will be their private guide for free. We are so grateful for her quality care of us and for making sure the tour was exactly what we wanted. Your company is very good and Lilly is EXCEPTIONAL. You need to make sure she stays with you - give her a pay rise.
I was ready to contact you and express our appreciation for your service and the way of diligent preparation of our trip.
We arrived to Beijing 30 minutes late because of bad weather. The Immigration department opens only 4 boots to process all foreign visitors so it took a while to get through.
Kevin and the driver were waiting for us and took us to the hotel. It was past midnight.
The hotel was beautiful, the location in the centre of the city tremendously convenient and the room and service provided by the hotel staff absolutely excellent.
Kevin was excellent tour guide. He was very professional yet very personal with warm and friendly approach. We could not have anybody better than him. He was sensitive to us and his knowledge of the history and places we were attending made the trip so special. As you are aware, we visited the Tiananmen Square, and the Forbidden City. It was a great experience for us to see such unique place of rich history of China in old days. We absolutely enjoyed the Summer Palace experience.
We enjoyed the train ride from Beijing to Xian. The fast speed was fascinating. Johnny was waiting for us and took us to the hotel. Also that hotel was excellent with service provided in high standard. The room was very comfortable and all personnel attending to us whether guest desk, or waitresses, Johnny as tour guide, the driver we excelling in their service. We appreciated the location of the hotel and convenience being in the centre of the city.
We enjoyed the tour to the terracotta warriors place. It is amazing place and reach in history.
It was a busy time of school holiday so there were many visitors.
I would make just one recommendation. The visitors could walk slowly close to the rail so everybody would have good view and opportunity to take photos. Many people just stood close to the rail barrier not moving and blocking the view for others.
Our journey to Shanghai by plane was delayed for bad weather. We arrived to the airport quite late.
Andy was waiting for us with patience and smile on his face.
He was fantastic tour guide and once again we were impressed by the standard of our accommodation and the location right in the Bund district.
Andy was attentive and sensitive, truly excelling in his service and making sure of our wellbeing.
We enjoyed the tours and experience of view from the top of the Shanghai business centre.
It is pity that we did not have extra time to go to the shopping precinct as the schedule was quite tight time wise.
We surely had fantastic time. I learned how to use chopsticks. We already propagated the tour and your company to many our friends and family.
All the cities we saw are vibrant, modern, very technologically advanced and friendly.
It was refreshing to see many groups of people spontaneously singing and dancing in the streets.
People appeared to be happy, courteous and patient.
You truly can be proud of your country and the achievement we saw.
Thank you for your great effort and team of people who made our visit to Chine very special.
Peter & Jean
Good morning Jack,
We have arrived home and can’t THANK YOU enough the trip you organized and planed for us, was the best ever. All 6 of us thank you, everything went to time and all the drivers and tour guides were terrific.
The vans that picked us up were clean and had good air conditioning. The tour guides spoke clear English and very helpful, they knew a lot about your country .
We could not fault a thing, it was a 10 out of 10 for all of us,the other 2 couples said that it was the best holiday they have done I agree.
We would be recommending you to all our family and friends.
I hope one day to come back with my children and grandchildren.
You have a beautiful country and lovely people.
They Yangzi River cruise was a high light and the ship was great I would recommend the Century Legend it was so quit and comfortable to travel on, we upgraded to the 6 floor[ dinning] and that was the best thing we did.
Thank you and hope to do business with you again one day.
Helen, Fay and Wally were all terrific tour guides and very helpful , would recommend them.
Thank you Jack for the arrangement!
In general, the guides are good and accommodating. The trip was good! And i look forward to contacting you for tours in China next time!
I wanted to thank you for arranging our trip. Randy and Lucia were great tour guides.
The experience was great. I wanted to provide some responses to your feedback questions.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes. Our queries were promptly answered.
2. How do you comment your tour arrangements?
Our arrangements were great. Randy and Lucia were very attentive to our questions and needs. Although seeing the classic destinations were important (Forbidden City, Great Wall, Terracotta etc) I found that spending time in the Hutongs in Beijing or streets where the Muslim street vendors had their shops to be more meaningful. Those experiences made the trip more memorable. The hotels were very nice.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Yes. Certainly, I would recommend your services to others.
4. Your general opinion on us?
I appreciate the attention to detail in the scheduling and that every day was well-planned out. The meals planned were delicious, however, I think it would have been better if the dishes varied. I found that many of the dishes served for lunch from one day to the next were very similar.
5. We sometimes have requests from potential customers who would like to inquire from our ex-customers. May they contact you from advice?
Yes. We would be happy to provide a positive reference.
Ann and Jack,
Here are two group pictures (from my daughter’s camera). Too bad my granddaughters face was hidden by her hat. If I find more, I will send them later. Thanks for a great trip, Jack. The guides that you hired were all terrific—Ann was fantastic—flexible and responsive to our needs.
The following picture was shared by John.
John and his family had a very happy journey in Zhangjiajie
It was more than great.
Special Gracie did organize everything perfect.
Gave the best advice
Dinner, lunch and breakfast were good .
Thanks a lot.
I will tell my friends,
Zane and I just wanted to provide you and your team with a review from our China Holiday which you helped us organize.
"We spent weeks emailing back and forth to our agent Jack Li, who helped us tirelessly organize our month holiday throughout China. He assisted us to book flights, trains, transfers, private drivers, private English speaking guides as well as all main meals in China and to connect us to our next international destination. Like all foreigners we were skeptical to book with a travel agency remotely based in China but we have to say we have been pleasantly impressed. From being greeted at every airport and station by our private drivers and guides, to being readily available via email and phone for contact- we were able to have a well organised holiday which was tailored to our every preference and need. The guides were all absolutely lovely, full of knowledge and culture which made the China experience all the more enjoyable. They were all humble and patient- took out photos when we wanted them and were more than happy to wait for hours for us to sight-see. It was great customer service and they were flexible for us if we wanted to have a break from the itinerary or make some changes here and there. We absolutely loved every city, town and village we visited. We would highly recommend China Discovery and all the places we visited which included: Beijing, Xian, Zhangjiajie, Guilin, Yangshou,Chengdu, Lijiang,and Kunming, If you're looking for a Chinese local travel agency to develop you a tailored personalized well organised itinerary with flexibility and helpfulness China Discovery is definitely the way to go. We also wanted to personally thank Jack for all the work he put in to arrange our holiday. We have since recommended the company to many prospective travelers."
Also Jack, please can you send a big thankyou to all our guides in each city- we really did enjoy meeting each one of them and felt they all went above and beyond to make our stay comfortable.
Elle and Zane
We really enjoyed the trip to China and have included our feedback below. Can you please help forward this to the manager of your tour company. Thanks again!
Our family just finished a 7 day tour of Chengdu, Jiuzhaigou and Huanglong, Leshan Giant Buddha and Mt Emei organized by Jack Li of Chengdu Bamboo International Tours Co Ltd. Jack Li was very patient and helpful throughout the process of working with me to finalize the itinerary. Jack was very responsive always answer the questions I had promptly.
All the tour guides (Tom for tours in Chengdu, Mr Liu in Jiuzhaigou and Huanglong, and May for tours in Leshan and Mt Emei) were very professional, taking time to explain the tour sites for us. All the drivers were also good. Our mom fell down and hurt her leg. Tom accompanied us to the hospital to see doctor and stayed in hospital until checkup was finished to make sure things were fine. Next morning, Jack Li came to hotel and accompanied our mom to hospital for a follow up checkup. What they did went beyond our expectations. We are very glad to have used Chengdu Bamboo International Tours Co Ltd for our tours.
Nice to hear from you again, how have you been , well i hope :).
We had a great time in Tibet and we learned a lot of interesting facts about Tibetan culture , history and religion.
Our guide was very nice and he spoke very good English and he was also waiting for us when we took pictures and also when we stopped a bit to admire the view. The hotel where we stayed was very nice , comfortable and clean.
We wanted to go to the surrounding areas of Lhasa but because of the small time frame we didn't had time and maybe next time when we visit Tibet we will cover those areas too.
I hope to meet you one day in person because you seem like a really nice guy , I am feeling right now that we made the right choice.
Thank you for everything and i wish you all the best in the future tours!
Andrei and Andreea
I hope your Grandmother has recovered from her medical situation.
We are back home after a fantastic holiday organized by you in China. I know I had my doubts but everything worked perfectly like you said it would.
A big thank you to you and your organization.
We had a terrific time and fell in love with China and its people and would love to make another trip sometime in the future.
I would like to mention, Jackson, Oliver and especially Ben and Victor as superb guides, I would certainly recommend them to our friends when they make the trip,
I will complete the evaluation this week end and send it back
All the best and once again a big thank you for such a wonderful trip
I had a great trip in the Chinese West!
The tour guides and drivers were wonderful. We became good friends at the end.
The private cave visit was the highlight in the Mogao Caves. It was totally worth it.
The group tour was a bit superficial though the movies were wonderful.
I saw three caves, 30 minutes per cave with a specialist in the afternoon.
Had the best weather in Qinghai! The tour guide, driver and I had picnic by the lake to ourselves… (Off the tourist area per my request)
I think the only part that could have been better is the Xining-Qinghai part.
I had too much free time.
We changed the order of the tours in Xining due to weather and location.
But I think the Taer monastery is only 1/2 day.
Probably could have tag along a short trip to Guide to visit the Yellow River scenic area.
I would definite suggest doing both Taer Monastery and Guide on the same day.
Saturday: arrived to Xining
Sunday: Taer monastery, Mosque, Museum
Anyway, everything was on time and the tour went very smoothly.
I plan to ask you again May next year for trip to Tibet/Chengdu.
The four of us had a great time and enjoyed the company of our guide Eben and our very good driver.
Mr. Jack Li,
I here by sending the email and giving Five Stars.
For the trip I and my wife enjoyed all the trip.
It was nice to organize with lots of care and it was very much appreciated
Guides in all places were professional, courteous understanding
Only improvement required is that on lending each group or couple should be given local phone in case require of course with fee
And sorry my wife food was not very good it should be given to guide info for best possible arrangement
OVER ALL BEST TOUR ENJOYED BY BOTH OF US AND CAN POST TO WEBSITE
Thank you for your email. We have returned home after several more days break in Shanghai with our friends.
We had a great holiday in China and were surprised by how much building and road construction projects there were everywhere we went in China.
We were also amazed by how big the cities were (coming from a town with a population of approximately 800 people!).
Mostly everything we saw had a wow factor attached. We especially enjoyed the Great Wall and the pandas as well as Jiuzhaigou National Park.
Our guides were good with Eric Lu in Beijing being the best we had – he was excellent in his role and we can highly recommend him to other western visitors. He had so much knowledge of Beijing and China particularly its ancient and modern political history and he looked after us so well. Evelyn in Guilin was also a terrific guide. Both these guides had a great sense of humor which made our brief stay with them all the more enjoyable.
Our only struggles were with language and meal choices on our trip to Chengdu... Most hotels were comfortable and reasonably equipped. Difficult to order a meal sometimes with the language difficulty.
The van we had for the second part of our holiday (with our friends Ian and Lorraine) we found quite uncomfortable with not enough leg room – all of us are reasonably tall. However the driver was excellent and this is no reflection on him.
We did struggle also a bit with the tipping. Coming from a country where tipping is not the normal practice we thought the recommended daily amount was a little high.
Apart from that we have taken lots of lovely photos and have brought home some terrific memories. Congratulations on a well organised tour.
Jennine and Des
1. Answering questions and emails – yes our travel consultant – Jack Li was prompt in responding to our questions and requests while planning the trip to visit Guilin, Longsheng, Sanjiang and Yangshuo. He was also available on the phone when we needed to get to talk to him quickly and that was reassuring to know that there were no problems with the trip as planned.
2. Comments on the tour arrangements – Jack Li was responsive to our requests and interests, he was able to make adjustments to the itinerary and gave realistic price quotes for our consideration. Then he gave updates on the planned itinerary which made things clearer for us. Any changes needed was quickly made to accommodate our requests. He has done a very good job in planning out the itinerary – the tour covered quite long distances at times, especially to Longsheng and then to Sanjiang. But the trip was really special – a once in a life-time visit. The driver and guide also provided excellent services that made the journey interestingly worthwhile and comfortable.
3. Willingness to recommend your service to others who have an interest to visit China – Yes, absolutely! We have already recommended “China Discovery” to our friends who had expressed interest to visit China – and have recommended going on a private tour arrangement is the best!
4. General opinion on your company – Great job done by all concerned – information on our itinerary was shared by Jack Li to the local guide (Kennedy), who was excellent and did a wonderful job in taking great care of us throughout the 6 days. The driver was also most helpful and his even temperament and cheerful attitude each day started the day well. We couldn’t have wished for a better team! Thank you!
That’s all – and thank you for arranging such a memorable tour for us! We may contact you all again for any future trip to China. Yes, you ay use our comments of your service and any photos that we may provide.
From: Stephen and Yolanda Chong
The cruise was fine. The room was very nice and clean. The people who worked onboard were very nice and attentive. Unfortunately I had to see the doctor onboard, but he was wonderful. All of us were happy with the cruise.
I'm very sorry for being late with my comment, but I had to spend a week in a hospital - that was a reaction for Chinese food l wasn't ready for
It's very funny... but now it's ok
the whole trip was awesome, ererything - the ship, the crew, excursions,servises l loved so much
Nature and surroundings were amazing and l've learned a lot about China
The only pity was locks out of order - for me locks is very interesting part of river cruising and l've seen a lot in Russia and Europe
So, Jack, thank you very much, l really left a piece of my heart in China!
Both our tours in Xi'an and Beijing were very good.
The guides were knowledgeable, engaging and courteous. The drivers were safe and friendly.
Both our tours in Xi'an and Beijing were very good.
The guides were knowledgeable, engaging and courteous. The drivers were safe and friendly.
Thank you for your e-mail. The tour was good and everything was ok, thank you.
Feedbacks as follows:
We contacted ChinaDiscovery.com and Jack Li blindly through the internet. From September 2016 to April 2017, the seven months before our once-in-a-lifetime trip to China and Hong Kong, Jack Li was always there for us, planning, changing itinerary to our specifications, changing hotels, flights etc. when necessary. Jack was always prompt at returning e mails and always gave the impression of making sure we were going to have a successful trip. The cost of the 10 day private guide and driver trip through ChinaDiscover.com was reasonable. It turned out that the private guides and drivers in Beijing, Xian, Shanghai, and Hong Kong were pleasant, fun, completely knowledgeable about their city, and sincere in their desire to see that our travel needs were met. We would highly recommend ChinaDiscovery.com to anyone wanting to trust a tour agency and Jack Li, its representative, even if they are 10,000 miles away.
Richard and Laurie
We just got back from our trip! Everything went very well, thanks to your organization, professionalism and kindness of your guides. It was a very interesting trip, we saw amazing places and met new cultures, far from our reality in Italy. We have a wonderful memory. Good bye next trip in China!
All the best
Everything went very well, we had a great trip and LOVED China. Travel arrangements, hotels and tours were all satisfactory and the tour guides were exceptional. Thank you for everything and Happy New Year!
I thoroughly enjoyed the tour. Guilin, Yangshuo and Zhangjiajie are world class tourist attractions. The scenery is spectacular. I was amazed I did not see more foreign tourists. I think it is because most people I have spoken to overseas have not heard of these places or realise how good these places are.
Guilin, Yangshuo and Zhangjiajie town centres are nice. They are a pleasant change from the crowded, polluted, concrete jungles of Shanghai and Schenzen.
The tour guides were very good. I especially liked Smiley. She tried very hard to make sure I was happy. She did well to change my itinerary after my flight was changed. The optional night boat cruise in Guilin and night show in Yangshuo recommended by Smiley were very good .
My only disappointments were:
- spending so much time travelling from Guilin to Zhangjiajie after my original flight was cancelled
- not being able to go out with the cormorant fishermen
- not being able to see the staircase through the hole in the hill in Zhangjiajie (because it was too far away and I had to leave for airport)
- having mist and low cloud obscuring the view when I went on the worlds longest cable car to the mountain with the glass walking platform (you can't control the weather)
Overall, I was very happy with the trip. If I had to do it again, I would allow more time. I think you need at least 3 days in Zhangjiajie.
You did well to organise the trip at such short notice Jack.
I am sure you would get many more tourists if you advertised these areas overseas.
We are back home in Australia now.
The cruise was great. Wonderful scenery, interesting sights and a well organised ship. We were especially happy with the service received from the on board guide, Elissa, who made sure that we knew and understood what was going on and having English speaking guides at each of the side trips made the cruise all the more enjoyable and interesting. The accommodation was quite satisfactory and as expected. Service was good and we found the beds quite comfortable which was not our experience in many of the hotels where the beds were extremely firm to rock hard. The cabin temperature was a little to hot but with the ability to leave the balcony doors open, we were able to have a comfortable night’s sleep.
The only criticism I would make is that the buffet food is not kept warm enough, particularly the western options. This is not only annoying but has the potential to be very dangerous (food poisoning) with certain foods.
Many thanks for your effort in arranging the cruise for us and keeping us informed.
We would have no hesitation in recommending Yangtze River Cruises and Yangtze Gold Cruise vessels to others.
David & Lynn Wallace
Good day Jack,
Overall the trip at Yangtze Cruises is ok. Thanks for the arrangement.
Well, here it is, just a little over a month since our amazing trip to China and Hong Kong. We are still talking about it, people are still asking about it, and we wish we had more pictures and a journal to document our experiences. We must remember that the next time.
We have not submitted information regarding the services provided by China Discovery during our trip. I would like to work on that, however, I need the names of our tour guides to help my memory. Would you please send me the first name of all our guides you provided on our tour? I made comments for every survey that each guide gave us. I hope they turned them in to you. Anyway, I will wait for you to email me their names so I can respond to the survey. Yes, if there is any comment or advice in my survey response which could be of help to your company, then please use it in your advertisement. As for pictures, we will send them if we feel they are striking and worth publishing.
Thank you again for an awesome tour! We will be sure to use your services whenever we are in Asia.
We are back home, happy with the trip we had in China.
Our 'Evaluation Form' is attached.
Thank you so much for all arrangements you have made on our behalf.
We hope to meet you in person during our next trip to Beijing.
Noah and David
Thanks for everything my trip to china was great the tour guide in shanghai was great he took me everywhere i wanted and showed me even more
Both tours in beijing were awesome the great wall truely is beautiful had a great time there and forbidden city and temple of heaven are amazing
Thanks for putting up a great tour
Overall the trip was good. However, was a bit rush for 2D1N for Jiuzhaigou trip.
Thanks again for the arrangement.
Will engage Chinadiscovery when we visit China in the future.
Thank you very much to help to us to visiting China Beijing. We all have to appreciate to you to give to us grate help. I think you arrangement is good to us. We happy you travel plane and other things. I will arrange next trip with you in next December. Now are collection details from it. I will send the detail of it soon.
Yes time is flying way to fast I can hardly keep up with its pace.
Thank you for your beautiful note & I do hope that our roads meet again in the near future.
It is our Thanksgiving Day approaching, therefore I do thank you for a wonderful trip and wish you good health, great success, lots of happiness and
May all the road rise up to meet you, may the wind always be at your back, may the sun shine warm upon your face and rains fall soft upon your fields.
And until we meet again stay well, healthy and happy
Your friend always
I’m happy to read you mail.
China and Tibet now are a remember.
We are working very hard in this period because is the year end .
Thanks for your organization. All was perfect.
Drivers…guides ….organisation…hotels…I’am very happy to have spent many for this trip and with your company.
The best EBC and Namsto Lake.
Remember for EBC Thermo blanckets are necessary for Italian people….is this is possible…
If somebody can references I am available.
I'm sorry I have not written before to thank you for arranging the cruise. It was so good of you to contact us in Shanghai to say the plans had changed and we got the bus OK to Nanjing. We had a wonderful time and we're really pleased to have booked the suite room as it was very comfortable for our stay on board the Victoria Sophia. We had some really enjoyable trips too, and I enjoyed the walking along the Yangtze very much.
Thank you Jack. I will keep your contact details because perhaps you can help with another China trip next year.
Sorry for the delay we have been busy moving...
The trip was fantastic. Ines and I had a wonderful time!
The best part by far was Tendol and Tiley. They were both excellent. Tendol has an incredible knowledge of Buddhism and Tibet and we really enjoyed her telling us all about the area. She was also very helpful and very flexible when it came to things we wanted to see along the way. She is definitely an asset to your company and we hope we get to meet her again someday soon.
Tiley was a great driver. I have had drivers all over and he is very good. We really appreciated him, especially on the curvy mountain pass roads. Again, he is a great asset to your company!!
The itinerary was very good and we really appreciate you helping to set it all up. If we come back to Tibet, we will definitely let you know so that we can have Tendol and Tiley as our guides again.
Thanks very much and all the best!
We had a wonderful trip and wish we could have met you. I could not open the evaluation letter but I had printed it--so--
1. Yes, you answered email very quickly.
2. The tour arrangements worked very well. Everyone was on time, friendly and helpful and always went out of their way to handle any questions or issues.
3. I would recommend your services to others.
4. My general opinion is very good--you showed integrity when our hotel fell through and you immediately said you would give us a refund even before we asked you about it. We really appreciated that! Thank you!
5. Concerning improvements, it would be helpful to know ahead of time, specific info of internal flights, but guides were quick to inform us when we met them.
6. I don't have my photos yet. I'll try to get some to you later.
7. Potential customers can contact me if they wish.
We loved China and learned so much about your culture. I was impressed by how magnificently your country keeps all your treasured landscapes--everything is so clean! We had a great time on busses, trains, rickshaws and just walking around. When we had a problem, many people always came to our aid even though we had a language barrier. I hope to visit your great country again and see the many things we did not have time for. I wish you continued success in the travel business and will highly recommend you in the future. Thanks again for a wonderful trip!
Cruise was good, and your services were helpful.
Hello Jack Li!!
I would like to say THANK YOU! All the time was so perfect!
I would like to talk about some guides.
We are still in Japan, and we will return in the middle of the month once you arrive in Brazil send my comments about the guides.
But the trip was Amazing!!
Thank you for your follow up.
Yes, I have called up the guests to ask about that. They enjoyed the journey.
Once again, thank you for your kind support!
We look forward to work with you again real soon!
We're fine and back home after a 13 hour flight. Thanks for asking!
We liked our tour very much. In Pingyao, Xi'an & Kathmandu we even had private tours and the guides in Pingyao, Tibet & Kathmandu brought a small present for us to say welcome. All the guides told us a lot about what we've seen. We're happy they did, because it made us understand better what we were looking at. And everything was well arranged. The sightseeing as well as the pick-ups and drop offs.
All hotels were very good, accept the one in Shigatse (Hotel Manasarovar). In this hotel it took over 15 minutes before we could tap warm water, the windows had big cracks, the windows couldn't close and there were a lot of stains in the carpet and sheets.
Just a brief note to thank you for your assistance in organising our trip. We had a wonderful time and have great memories of all the sites we visited. The itinerary gave us an excellent taste of your great country and all the guides were both informative and attentive to our needs.
I have provided an update on Trip Advisor (under my account name CCM4), to help future travelers.
Sorry about not getting back to you sooner but we have been so busy since we have returned home.
Our trip to China using the tour you arranged for us could not have been better. It was a trip of a lifetime made so easy with the arrangements you made. I know we could not have done and seen what we did had we made our own arrangements. Language was difficult for us but with guides and drivers it was made easy. The guides were so knowledgeable and accommodating . Thank you so much for getting a driver at Yichang. The driver Frank was fabulous .He really went above and beyond. The extra day in Yichang was a great experience and the people there were some of the nicest we met on our trip.
We will fill out the comment sheet we were sent shortly.
If you have any other clients wishing to talk with someone who went on one of your tours, give hem our e mail and we can correspond.
China is an incredible country and this trip was such a wonderful experience.
Thanks for all your hard work Jack.
Harvey Haselmire and Cynthia Tymoruski
I am sorry I have taken so long
to write. June and I did not return to Canberra until 18th and since then until
today I have had a problem with my computer. We had a wonderful cruise.
Everything went well and we enjoyed all we saw and learned about that amazing 3
Gorges project. We enjoyed the cruise and found the crew all helpful and
friendly. Yes there was a small delay at Yichang but that did not matter.
We were well cared for by the cruise Director and Hotel Manager on the
ship until our transport arrived. They also spoke to you. We were not put out
or worried about that short delay. Thank you so much for your organization of
our cruise and for the transport connections. Our visit to Shanghai also went
well and we have had a lovely holiday.
Margaret and June
This is Rachel Harel from Israel
I would like to thank you for the tour you organized for me.everything worked out the way you planned it.
I would like to express my appreciation for your work ,your planning and your devotion.
The tour guides are excellent. The drivers picked me up from the airports, train stations,hotels on time..
The following pictures were shared by Roaslie.
Beautiful Scenery in West Lake
Happy Journey of Roaslie and her Husband in the Yellow Mountain
It was wonderful, one of the very best parts of the trip. All of my travelers loved it. The facilities aboard ship, the food, and the entertainment were splendid, and we loved the shore excursions. The Gorges were beautiful, of course.
Thank you so much for creating this unforgettable experience!
Good evening Mr. Jack,
Yesterday we returned to Israel.
The trip was amazing, we very enjoyed.
The guides Ecoh & Linda and the drivers were excellent.
I was very happy to use your service, and of course I will recommend you to my friends.
Thank you for your special service and your patience.
And i will write a good note in Tripadvisor site for you
We really enjoyed our Yangtze Cruise on Victoria Anna. The boat was really good – not too crowded and the rooms were clean and comfortable with nice big glass doors to see the views. The included activities were fun, and we also enjoyed going ashore on our own when we could despite being told in the daily notes that we couldn’t! We enjoyed meeting the other guests seated at our table, and the food was plentiful and pleasant. We were lucky with the weather – although it was quite hot, it didn’t actually rain during our trip. It was great being able to sit out on the covered deck in front of the Yangtze Club and watch the passage through the gorges with a nice breeze blowing to keep us cool.
We would definitely recommend a cruise on Victoria Anna to our friends and family.
Andrew and Linda Norton
Yes, it was a wonderful trip!!
离开拉萨那天，送走老公女儿后去，我在八廊街一时兴起，买了一块地毯（20.8 公斤）. 在拉萨机场因为身上人民币不够付超重费用，只好给导演洛桑打了求救电话。马上拉萨旅行社张燕醇 女士就给我回了电话，让我放心登机。 第二天李林波经理去拉萨机场把地毯取了回来，直接寄出来啦.
We have had a fantastic time in Tibet!
The sights we visited in Lhasa were very impressive. For many years I wanted to see the Potala Palace, and yes it is amazing! We are also glad that we have chosen St.-Regis hotel to stay in hasa because it is very pleasant to know that after each trip there will be an oasis of peace and a good bed for a good night’s sleep. Especially after visiting Namtso lake, it was quite hard during the nightbecause of the high altitude and the cold. But it was worth it!
We visited a lot of monasteries but it has never bored us:
- We visited Trurphu Monastery in the snow!
- In Samye Monastery we were fortunate to be able to experience a special ceremony because of the visit of an important Lama.
- From the Nunnery in Chimpuk at the base of the hill it was a challenge for us to reach the original meditation cave of Guru Rinpoche. But through the constant encouragement of our lovely guide Dhokar and our responsible driver we achieved!
- At Kubum Monastery we were able to see a large Thangka of Shakyamuni Buddha hanging on the wall.
- In Tashilumpo Monastery we were lucky to see the monks making huge amounts of butter and tsampa sculptures for a festival. And last but not least, one of the highlights was the visit to Mt; Everest Base Camp and to glance at the very rooftop of the world!
On the way back to Lhasa our driver stopped in a village because he heard something about a horse race, and yes after some hours we were rewarded, 20 farmers in colourful traditional costumes arrived on horseback and showed their special riding skills. This was an unexpected surprise which resulted in some beautiful pictures!
So we want to thank you all, and specially our guide Dhokar an driver, for the good care and the lovely time we spent together.
Thanks and best regards,
Petra & Kurt
We had a great time. We were only 2 of 6 foreigners (there were 350 passengers) but they had a few English speaking crew.
The food was satisfactory and plentiful. The views were fantastic. All in all a great experience.
It was amazing. Thank you so much. The redlands were amazing, It was raining in the morning so we did not see much as we expected but it was still very fun. We really enjoyed Jerry. He was very knowledgeable, kind and fun. If we return we will ask for him again.
The tour was very good. I especially liked he 3 gorges museum.
Also added a visit to another old building. The sign called it the Huguang Guild house. That was the highlight.
Tour guide was very enthusiastic about Chongqing and all the reasons I should come back.
This is what has been submitted on Trip Advisor:
Perfect planning, immaculate delivery, and great advisory - that is China Discovery and Tibet discovery for you
We used Chengdu Bamboo Travels for 3 separate sections during May 2016 - China Discovery for in and around Chengdu, Xian and Beijing over 8 days, Tibet Discovery for Tibet over 5 days, and again China Discovery for the Silk Road trail over Western China for 6 days....and the planning for this trip commenced as far back as August 2015.
I am absolutely sure that Jack Li, the agent who interacted with me in the planning stage and thereafter in the execution stage, deserves an A+++...thanks Jack for making this a truly memorable trip. I truly appreciate your patience, diligence, promptness, and knowledge while preparing the itinerary.Most appreciated was the inputs for refining the trip and the patience for revising the itinerary a zillion times.
We are especially thankful for the choice of guides at all locations: Penny at Chengdu, Zhayang in Tibet, Timo at Xian,Jackie at Dunhuang were all superb.They were all ranging from between A+ to A+++.The only place where the guide was not up to the mark was in Turpan but where the driver more than made up for him....all of them figured out our likes and dislikes quickly and therefore delivered a huge value add to the trip.
The vehicles used were generally good at all places excepting for the first 2 days at Lhasa ( and where on being pointed out the replacement vehicle was great) - however, a slightly better quality of vehicles would have made it even better.
On the price front they were not the cheapest but certainly way below the quotes sent by some other competing better known names and who could not have probably delivered any higher value than China/Tibet Discovery - hence a huge value for money too!
All in all a tour agency that deserves a huge applause and highly recommended over China and Tibet....will use you again someday for sure.
Please feel free to use this as a testimonial anywhere you so desire....and please convey our sincere thanks to all the guides and drivers.
We had an amazing trip in China. You were wonderful and i thank you so much for you unending help. You were always there when I worried, to assure me that all would be okay and that I did not need to worry. You were right. Each city the guide and driver were there to meet us and show us around.
I will tell my clients and friends about your company and let them know that you will take great care of them.
Thanks again for all of you help and look forward to working with you in the future.
Joani and Sandy
The Beijing tour was great thanks – we filled out the feedback form and gave it to Rock.
Re our China trip
A great effort by the driver to pick us up at the international cruise terminal at Baoshan District considering the congestion caused by two large ocean liners berthing at the same time
Guide Vivian was excellent; she was calm, considerate and very informed. The sights we saw in Shanghai were good and she was good at getting on the Bullet train in Shanghai
We both rated her very highly.
Albert our guide in Beijing quickly located us and got us to our hotel quickly.
The itinery in Beijing was very demanding for us as we are both over 70 years old. It might have been better for us if one activity was dropped each day. Albert was very knowledgeable on the history of China but detailed history is not what all travellers want as it is difficult to take it all in.
Both drivers were experts in driving and handling the traffic. Both guides were very dedicated and efficient.We enjoyed the sights, our lunches, and our guides.
The hotels were excellent although we did have an English communication problem at the Sun World Hotel.
We thank your organisation, we wish you well and we would recommend your organisation to all our friends in Australia.
With best regards!
Peter and Glenis Brown
Thanks for your message.
We really enjoyed the trip. Lahsa in particular was amazing! I think 4 nights-5days is the ideal time to spend there.
All the guides were really helpful as well, especially Henry and Choedack who we spent more time with. The drivers were also nice but we would have preferred a more poweful car at times. In Lhasa at times the car would really struggle to go up the mountain.
Overall, we are very pleased with the tour and i am happy to recommend it to other people.
Everything was really good!
The train ride was smooth, comfortable and very scenic.
The tour guide was really cool and funny and he really mad us feel welcome! His English was very good and he even took us out for a drink in a local club even though he didn't have to, very good customer service!
We loved every minute of Tibet the scenery, temples, palaces, monastery's and mountains all worth the money top class we will never forget.
The following pictures were shared by Marcus Solieri.
Marcus's Family visited Tibet
Marcus's Family visited Tibet
Good Morning Mr. Li,
Well, I was really pleased with all of the arrangements & details that you took care of for me.
Hotels and car service were in order.
We were met at the Tunxi airport by Alex with no problems. The car was comfortable and air conditioned. Alex checked us into our first hotel. He also took the time to obtain a guide and driver for us to take us to Hongcun and Xidi, the next morning. It was a last minute arrangement which he took care of for us very promptly. Alex’s English skills are excellent. He was very knowledgeable about the area and China’s history.
All the hotel accommodations were nicer than I expected. All hotels were quite large and there was plenty of food at the buffets.
The only negative remark I would like to pass along is that Alex did not always remain on the trails with us. He would hike with us awhile and then take off on his own. On the shorter hikes we did at the top of the mountain he did remain with us.
Anyway, I would recommend your services to any future clients we have and to friends and family.
Let me know if you have any questions or concerns.
Thank you very much.
We did enjoy the trip and posted pictures on social media. many of friends liked the same and if they ask me I would definitely recommend you.
My entire family had a very good time.
Check out my Trip Advisor review posted today for more details. You are welcome to e-mail me if you would like more details. On Trip Advisor I am Isra-Caltraveler.
Thanks again so much for your help.
The cruise was very good. It did meet my expectations. Many thanks for helping out.
Our sincere thanks for going above and beyond for your clients. While we appreciate the room upgrade, we find your prompt action in resolving our issues much more impressive. You are a credit to your agency. Also, the local guide here is very professional & helpful.
All is well again now
Thank you very much for breakfast, it was delicious. The local dumplings we phenomenal, it was a great new experience for me and my family.
Thanks you, you guys are a great company. We will give you great online reviews and recommend you to our family and friends.
Thanks for your email
Everything was perfect.
Your agency is professional and reliable. I will recommend your agency with friends. Thanks.
Sorry it has taken me so long to get back to as I had to return to work straight away on return.
The trip was fantastic and Melody was a wonderful guide.
The floating mountains were spectacular and we were so lucky, the first day there was a lot of cloud, but the second day was perfect, they were absolutely spectacular.
We both really loved the 200 year old fishing village, at night it was magic. The drive down to the fishing village was a real eye opener, the amount of infrastructure, roads and bridges, we really enjoyed this trip.
The hotels, food and drivers were wonderful, thank you so much for a wonderful experience and for your effort in bookings and making everything come together, we are highly recommending to our friends, Robyn and Paul
My apologies for the delay in responding to you. The tour was great and ruby was an excellent guide.
I need to plan a trip to Tibet so may be you could help me with that too. Now it would be too cold but I was thinking March/April next year when it will be still less crowded.
Hope you had a good Golden Week holiday!
I am writing this to let you know that our trip was great and everything went as per plan. The cruise ship and its facilities were very good and the crew service was excellent. Thank you for making all the arrangements and making this trip a memorable one. I will definitely recommend you and your company to my friends.
I just submitted the following review at the Trip Advisor link you sent us. Thank you for such a wonderful trip planning:
"We would highly recommend China Discovery for arranging individualized private tours throughout China. This is the second time we have worked with Jack Li; each time, we provided him with a list of things we wanted to do, and also asked for suggestions. This time Jack suggested a side trip to Inner Mongolia, which turned out to be very interesting and enjoyable. We have found Jack to be attuned with and sensitive to our needs. He is also flexible, hard-working, and sincere. All of our guides were wonderful and very responsive to our needs as well, especially Barry (Chengdu) and our Inner Mongolia guide and driver, Peter (Min) and Mr. Qin. They went out of their way to insure that we visited areas of particular interest to us, which made for a very memorable trip."
Jack, be assured that we both respect you and admire your devotion to your job so please take these comments as friendly critique so that you can improve with other customers.
Please be assured if we decide to return to China, Jack Li will be the first person we will contact.
Our tour has been fantastic. We enjoyed every city. The guides have been fantastic.
Just to let you know we are having a great time in China, and looking forward to meeting you in person. Will you be at work on Sunday the 27 Sept or is your office closed We are in Chendgu as you know from the 26 Sept and leave on the 30 Sept and need to pick up booked tickets.
We had a very good trip in Hohhot and Grassland. Today we are returning to Shanghai. I sent a text to Kathy yesterday about our arrival in Shanghai but did not get the reply from her, as yet.
Just to let you know that we did not go to visit the Genghis Khan tomb because it was raining very hard, I had altitude sickness and we did not want to go for six hour drive. Therefore we returned to Hohhot from Whispering Sands.
Thank you again for suggesting the Inner Mongolia trip!
Our tour at Xiamen and Tulou villages was very nice, we really enjoyed our time there!
Our guide was really interesting, speaking very good English and had good knowledge on the Hakka villages. The driver was very nice also and the car very comfortable! My parents and I were really satisfied with your service.
I will recommend your agency in the future if people I know are interested in visiting Hakka villages!
Thank you again for this tour.
Dear Jack Li,
We had a great time in China!!! And I am very glad that I chose China Discovery to take us in this tour.
Me and my family were very pleased with everything, hotel, guide, private car... I have a special thanks to Candy our guide in China, she was really awesome and sweet like her name. She made our tour really easy and interesting. She understood our needs and met all of our expectations.
We will remember China with great respect for the culture and people.
Thank you and thank Candy,
Everything is great. We just return today. The services of eric is very good.
Thanks for following up. The trip was great. Alex was a good guide.
Thanks for arranging it.
Tour of Xian very good. Yuki the guide was excellent and gentle with good knowledge.
I m still in shanghai now. Thank u for your tour arrangement while we were at beijing.
Everythings were good and Ms. lily is a nice tour guide. I will comment at Trip advisor when i m back to indonesia.
The train ,hotel and cruise were excellent better than we could have hoped.
Your countrymen were of great assistance when we needed help.
All in all it was a fantastic experience and we look forward to revisiting China in the future and I would really recommend the Sofitel Chengdu for any Western clients you have in the future.
First of all I would like to say that the trip was really fantastic. We were impressed with the organization and the guides who cared for us. We have told our friends about the trip and China Discovery in the highest level of praise. I will put these comments into the Trip Advisor link. And we were especially happy with your responsiveness during our planning and travel stages. I have to admit that I was not so optimistic while we were planning the trip just mainly because my husband found your company online. I am always cautious since there are so many scams that are easy to pull through over the internet. We have been to hotels that were presented online as gorgeous places but which was photo-shopped. So when the trip began and everything went super well, I was extremely happy. Thank you Jack for your excellent service!
The Tibet part of the trip was the highlight. The guide was very responsive, the hotel was so nice as was the service, prices, etc. Do not change anything there! We were lucky in having a very nice man join our tour which made things very interesting and fun. Tibet is amazing. And the train ride to Beijing was so interesting and the organization between guides excellent. So you can read that we were very happy with our tour.
I wish you all the very best!
Sabrina and Klaus Gerland
We are having an amazing tour, Linda was amazing and made our trip so memorable.
We are on the train to Xian and have found out a friend will be in HK tomorrow evening whom we have not seen for sometime. We are considering if we could catch the train to HK tomorrow and perhaps see warrior statues today. This is just a thought to see if it is a possible. We like the train more than flying.
The tour was fantastic thanks. The drivers were superb (the driving in China is crazy!), and the two guides Grace and Lily were awesome!
The hotel in Xian was nice, thanks for the upgrade. The hotel in Beijing was suitable.
We have given the feedback sheets to Grace and Lily.
As said we are very happy with the tour, and will recommend to our friends. Was great to be on a private tour, as we could be flexible and add in and leave out certain things.
And we had beautiful weather for our whole trip, so got some lovely pictures.
Thanks again for your planning and professionalism.
I have just got back from KL, Beijing and KL after the most wonderful holiday, and wanted to say a big thank you for all your work and organizing my trip to Beijing, which was perfect.
I want to complement you and your company on the organization and quality of the service. I found everything worked without a hitch. Randy, the courier was well informed and handled everything excellently. I was impressed at his knowledge of the subject, as I studied Chinese history for my first degree and know he was correct and precise in what he said. He was friendly without being intrusive and explained things well.
Randy was also well versed in how to take care of clients, which he said was your company’s training. I must complement you on your comprehensive approach, it was superb.
In addition, I felt confident with your driver, I think his name was Mr Tin (I know his name translates into the word ‘Candy’ so you can confirm that). Even in all the traffic I felt impressed by his ability and skills as a professional chauffeur.
As a woman travelling alone it can be difficult, therefore I must complement you all on your service and will be pleased to recommend your company to anyone travelling to China, and I hope to go to Shanghai next year.
Thank you again.
The tour was great. The tour guide was engaging and very efficient. He even took us toe get traditional Hot pot which was a highlight! The pandas were great and we loved People’s square and all of the chaos. All in all it was a good tour.
Thank you for providing wonderful service!!!!
Thank you for making our changes quickly and efficiently!! Due to the north east weather and personal circumstances!
Thank you for the wonderful guides and drivers you have provided!!
You are amazing at your job and really care about your guests!
I said a prayer for you and your family and all your guides and drivers and your company at the Buddha Temple. Wishing you all a Happy, Healthy, prosperous life.
I can't wait to write my reviews when I return to the United States. You and everyone at your company have gone above and beyond to make this the best family vacation. We have traveled the world and you and all of your staff by far have been the best. I would recommend your services to anyone.
Mike and Autumn in Shanghai, Mr Wong and Jenny in Xian and Mr Wong and Lily in Beijing were all the best. The drivers were safe and amazing in the traffic and the guides did not recite memorized scripts but knew the history about every site and could answer all our questions with great knowledge. The hotels were clean and the staff was nice and all of their breakfasts were fabulous. I loved how lunch was included on the tours and how great the restaurants were. I really appreciate the guides suggestions on food choices. We were never disappointed.
You may use my comments and name if you wish for publicity.
With Sincere Thanks,
Barbara and Monica Vandehei
It was really nice of you to receive us at Chengdu airport on November 5th. We also very much enjoyed talking to you and having dinner with you at our hotel and thanks for the gift of Tea packages, which we would enjoy in USA.
We also want to commend you for meticulously planning our trip in and around Chengdu and to Guilin and Yangshuo. Everything worked out as we expected.
We particularly want to mention the superb services provided by your guides, May and Barry in Chengdu and Lydia in Guilin. Each one of the guide and driver were very accommodating and supportive of our wishes. We want to thank them too.
If we decide to return to China for another visit, we will definitely contact you for our trip planning and quote.
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