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Apologize for the late reply. Once we got back, schools had started so we are all busy getting ready and adjusting to the new schedule.
We miss China! We really had an amazing time and can't wait to go back and explore different parts of China.
The one suggestion I have is about the meeting point. Maybe your company can set up a meeting point for each cities ahead of time. You can email it couple days before the customers leave for China. For example, meet the tour guide by gate 12 or meet the tour guide by the West gate, etc. So at least the customers will know what to expect.
Other than that, we think everything was wonderful! The food was great, the transportation was convenient, the guides were nice and knowledgeable.
I will pass on a good review to my friends when they need a tour company.
Hope everything is well with you and your family.
We are having a great time In Shangai and visiting Tongli and Suzhou was an highlight for us Mary our guide and the driver are so good and helpful we love them .Tomorrow is our last day in Shangai and we are very very happy with the all over experience plus the hotels were all excellent so thank you very much for a great stay in your country .
Cheers & Regards from Gerard & Maguy
Sorry for answering you so late.
Here after the answers to your email:
(1) How do you like our tour arrangements and are you willing to recommend our service to your friends? Yes, we really enjoy the tour and our tour guide
(2) Do you have some suggestions for us to improve our service? we really loved the service and program.
(3) If you come to China again, would you like to use our service again? yes for sure.
Yes we are on the cruise and everything is fine. Frank was very good and helped us all the way through to bag drop off, which was a slow process, there were so many people!
Thank you for a great tour, your guides and drivers are all very good, friendly and helpful.
In particular Summer was amazing and went above and beyond our expectations. She made our trip very special.
Thank you a lot for the extraordinary holiday you made possible.
Everything was good. Great organisation nothing wrongs.
The best well organized holiday we have spent since today by a travel agency and also by ourselves.
China was a surprise for us. So many things to visit and to do!
Interesting sites, good food and local people very kind.
In particular girls and women are very loveable and also very beautiful. Yours men are lucky! :)
We have also appreciate the great love and attention that Chinese people reserve to their babies.
So we are grateful for the great experience in China. We will suggest your travel agency to our friends.
I want toI want to thank you for the perfect organization you've had.
All the guides (and drivers) were very good and very precise.
All contributed to making my trip to China really amazing.
If I had to go back to China, I would certainly write to you and if I had friends who want to visit China I will give them your contects.
Thanks a lot.
We had a really great trip! Only wishing we could have stayed longer! All of our guides were really great and we loved the locations. One thing I think could have made things a little easier is if the guides knew of our dietary restrictions prior to meeting us. Overall, it was really great and you did a fantastic job putting this tour together for us.
Thanks so much!
Sorry for the delay - we have been back 3 weeks now.
We had the most amazing time in China- it was fantastic.
Everything was so well organised and perfect for us - the your guides were so knowledgeable and helpful.
We particularly wish to thank Andie and Kimi and of course you too. It was brilliantly arranged and we will highly recommend you.
Thank you so much for helping make this such a memorable trip.
Very best wishes
Loraine and Andrew
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