Jan Druif

Jan Druif

Reviewed on December 12, 2016

Dear Catherine,

I was fully satisfied concerning your question under point 1. The tour arrangements you made for me were wonderful and I will certainly recommend your service to other people and in fact I did already so. You may use my comment and photos. I will send you some by means of a separate e-mail.

I was very satisfied with the services of your company and of yourself. I have a few suggestion that will make things better understandable for other people.  Inform them that they have to change the electric train halfway the the route to Lhase and that they have the copy of the Tibet Entry Permit with the train tickets because the have to show the permit several times during the voyage.  The hotel in Lhasa gave us a room with a leaking shower and so much that the wall outside the shower got wet. And the airconditioning did not work. We informed the hotel over these two things.

In Xian I was very disappointent that we first were brought to a factory annex shop that was making terracotta warriors and selling them together with all kind of other things I did not come to Xian to see and attend this shop I came to see as much and as long as possible from the terracotta army.

I was very surprised that during the Xian part every day a lunch was included in the trip. You did not tell us that this was part of the trip. So it was a surprise for us especially because we got very nice and fine Chinese meals

It seems perhaps now that I was not satisfied about the arrangements, but that is not true.

I had a wonderfull trip and I was very happy with your suggestions and your help, we had during the two parts of our trip really very nice guides.

And our Xian hotel was really top of the bill, extremely good and very helpfull and nice  The electronic train tickets were very easy changed in real train tickets at the English spoken ticket desk from the main Railway station in Shanghai ( In one visit all the real tickets I needed for our trip). Perhaps it is a suggestion that you inform people how they can reach this station by metro (line numbers). However the Lhasa hotel was not bad I advise you to look for a 4 star hotel were they speak English. In this hotel they nearly spoke English laguage. To end my comments you made all by all a wonderfull trip for us, you were very helpfull and reacted on all my questions in the quickest way. And I will certainly recommend your company to friends and relatives in the Netherlands. I expect to come in future more often to China and you will be than my first choice for advice and booking trips in China.

Kind regards,

Jan Druif

Date of Experience: January, 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine



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