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Then we are back in Norway after 3 weeks in China. We had a great time also on the cruise. I have recommended you at tripadvisor already(-:
I think your service was excellent, everything went smoothly.
The cruise was really fun, even with bad weather. The cruise personell took very good care of us, we felt really welcome. We were only 3 weastern guest at the ship, and even if I and my husband managed without talking to any other guest, it would be my advice for you to give some information (if you can) about the guest profiles on the boat to other western clients.
I will absolutely recommend your services to everybody!
I will send some photos in separate mail.
The following pictures were shared by Annie.
Yangtze Goldedn 6
Great View from Yangtze River
We just got back home from the journey. We arrived at Incheon airport last night however, couldn't get on the bus to Daejeon because of no ticket available. We stayed in Seoul overnight and took bus to Daejeon this morning.
your responses to my questions were really fast and I got all the necessary informations right away. No complaint what so ever.
The cruise was very good. Scenery was fantastic, the Sanxia Dam was overwhelming and weather was very cooperative throughout the cruises. Food was OK. We had met wonderful people at the dining table, Germans, American, Pueto Ricans, and Britishes on the downstream cruise. On the up stream cruise, we had all German guests at the table, and majority of the cruise guests were Chineses. Overall it was a good experience and we will remember for a long time.
I hardly take pictures nowadays. I used to have several cameras and enjoyed to take pictures. But after the digital camera and smart phone were invented, I don't care about picture taking any more.
I am not keen about SNS either.
Thank you again for your kindness and I enjoyed very much commucating with you.
Wishing you all the best,
Jong Chul Park
I apologize for the late response - we have having a very pleasant vacation.
1) You (our travel consultant) have provided excellent service. You have made it easy for a foreign customer to work with a China based tour company. Your responses have been prompt and any delays due to your own holidays have not mattered at all. The tour itself was fantastic. We loved Huangshan and the time on the Mountain.
We also very much appreciated your flexibility in arranging train tickets for the intercity travel during the rest of our time in China.
2) The tour guides were very good. Not surprisingly, the guide we spent the most time with Nicole (Huangshan & Huangshan Mountain) gave us the most enduring memories and was a pleasure to work with.
3) We have no hesitation in recommending your company to other travelers.
When I sift through my many photos, I will gladly send you some for you to share.
The answers to your questions:
Both tour guides were always strictly on time. Ivan was our guide in the Yellow Mountains. He was always very friendly, enthusiastic and engaging and patient. An excellent guide.
Johnny was our tour guide in Xian. He has a tremendous wealth of knowledge and gave us a very good historical perspective. The down side was that he was not enthusiastic and engaging. We were also very disappointed that he did not take us through the Ancient Weapons Hall at the terracotta warriors site. We only realised that afterwards. He also insisted that the driver could not pick us up after 6 in the evening. We had to pay for a taxi to take us home 8h00 that evening.
The following pictures were shared by Wilna.
Wilna Visited Picturesque Yellow Mountain
Thank you so much for checking in with us. We had a really enjoyable cruise and I am very happy to provide a feedback for your kind assistance and the brilliance of Victoria Cruises. Please see my responses below.
I was assisted by Wonder Wang, who replied promptly to all my emails and provided further details which helped me to make an informed choice. Your experience and knowledge on the cruise packages also helped me to tailor our holiday to our specific needs.
Your company's process also helped to make the booking and payment for the cruise really smooth and straight forward.
Our experience of the cruise was brilliant from the time we stepped onto Victoria Jenna till we left. Special mention of gratitude to Dr. Li who went out of his way to accompany me to hospital when I had an unfortunate accident and ensured I had received the care I needed. I cannot imagine how events would have turned out without Dr. Li's help.
The route of the cruise was well planned and the shore excursions were well organised in small groups.
The service on board the Jenna was excellent. From the food and beverage to house keeping and entertainment. We could not fault a thing.
The river guides were very knowledgable and provided valuable insights about the local area and history.
All my needs were adequately met so I can only say Victoria Cruises should keep doing a great job.
I shall try and attached some pictures here for you but if it doesn't work I will send it in a separate email.
Feel free to post my review on your website and look out for recommendations I will send your way. Wonder.
Thank you for a job well done!
The following pictures were shared by Vickey.
Amazing Night View
The landscape which printed in the Chinese Cash of 10 Yuan
I am just writing to thank you for all your help arranging my Yangtze cruise. It was a great trip and I really enjoyed it - and all your arrangements worked out perfectly - you are a star!
I see that your office is in Chengdu so I am wondering if you could recommend an agency to help me organise a trip for myself and my daughter to Chengdu and Harbin in December? Please let me know as soon as possible.
Thanks again for all your patience, efficiency and support.
Feedback as follow
1. Yes, Johnson answers quickly and helpful
2. Tour was fine
3. Yes I will recommend your service to my friends
4. I’m very satisfactory with this trip
5. No Suggestion
Thanks very much for your arrangements
In about an hour, we are leaving for the airport on the first leg of our journey home after a perfectly wonderful holiday - all thanks to you and your team.
We found your guides to be helpful, friendly and extremely thoughtful in responding to our interests and anticipating our needs. They gave us a panoramic sense of the history and culture of your great country.
We must give a special word of thanks to Bruce (Xian) and Mr Wang (Shanghai). Bruce shared some very interesting insights into Chinese philosophy, and we had fascinating conversations with Mr Wang on issues in contemporary China. Bruce and Mr Wang both engaged very seriously with all our questions - our thanks to them for their professionalism and passion for their work.
Waldeman was also very well-informed and great fun to be with - his energy and good humor is very infectious. We really enjoyed out time with him and must thank him especially for his help in clearing the airport process.
Erica is also a lovely person and very thoughtful and caring in meeting our needs. She was perhaps informed at the last minute, and was not quite prepared for the fact that we wanted to go deeper into Chinese history and culture than the average tourist.
And finally Wendy, thanks again for putting together such a lovely itinerary for us, for being so flexible about the arrangements and most of all, for your warmth and personal attention at all times.
Hoping to meet you on our next trip to China and with best wishes to you and your colleagues -
Following are our most popular vacation packages which take you to visit featured destinations, experience authentic Chinese culture at lowest price. You can also contact our travel specialists to DIY a unique tour package for you.
Beijing / Xian / Shanghai
Beijing / Xian / Guilin / Yangshuo / Guilin / Chongqing / Yangtze Cruise / Yichang / Shanghai
Shanghai / Guilin / Yangshuo / Guilin / Chengdu / Lhasa / Xian / Beijing