Hi Wonder!! How are you!!
Sorry for the late response, it has been a
bit more time demanding coming back home than I expected!!
We will gladly write a review in trip
advisor. Actually Rubi and I worked on a review for you that you can find
below, it is written both in English and Spanish if that helps you with the
Spanish speaking countries. Also for your information we are sending you our
comments of hotels and guides, but that is for you only.
Wonder Wang was fantastic since day 1, he
always replied very quickly to our multiple emails and questions. He worked in
record time to provide us with a perfect itinerary that adjusted not only to
our wishes, but as well to our budget.
As many customers have pointed out,
thinking of paying for your trip to a chinese company many miles away
could be nervewracking. Nevertheless, you have nothing to worry about, we did
the payments through paypal and Wonder and China Discovery fulfilled all
our expectations, always going the extra mile.
As an example, once our itinerary and plane
tickets were booked, the Chinese government informed that the Forbbiden City
was going to be closed in order for the 70th Anniversary preparations. That was
very sad, but Wonder informed us right away appending the official communication
and with lots of new proposals for us to choose from. Kudos Wonder!!!
Both the guides and drivers were fantastic,
they took us to really nice places for lunch with plenty of food and gave great
recommendations for our dinners. The vehicles were impeccable, and they always
greeted us with water bottles. Thank you Jack in Beijing, Lucas in Xian, Lee in
Guilin and Nini in Shanghai.
We have nothing but gratitude to Wonder and
China Discovery they managed to make our trip a hassle free no worries holiday,
in a challenging country. Definately we will be booking our future China trips
with them.
Wonder Wang fue fantástico desde
el día 1, siempre contestó rápidamente todos nuestros correos y nuestras dudas. Trabajó en tiempo
record con nosotras para poder lograr un itinerario que fuera perfecto, que no
sólo se ajustara a nuestros gustos y deseos si no también a nuestro
presupuesto.
Como todos lo han dicho, el pensar en
pagar vía paypal a una empresa china a tantos kilómetros da
nervios. Sin embargo, no tienen nada de que preocuparse, Wonder y China
Discovery cumplieron todas nuestras expectativas!!! y siempre fueron más allá atentos a
nosotras y a lo que pudiera pasar.
A modo de ejemplo, cuando ya habíamos
organizado todo nuestro viaje, el gobierno de China informó que la
Ciudad Prohibida estaría cerrada por preparativos para el 70 Aniversario. Wonder
inmediatamente nos comunicó esta triste noticia, adjuntando el comunicado oficial y con miles
de propuestas de visitas. Muy bien resuelto!
Los choferes y guías fueron
espectaculares, los lugares a donde nos llevaron a comer deliciosos y sus
recomendaciones de lugares de cenas muy buenos. Los vehículos
siempre estuvieron bien cuidados y limpios. Todos los días nos
recibieron con botellas de agua. Excelente atención!! Gracias Jack en
Beijing, Lucas en Xian, Lee en Guilin and Nini in Shanghai.
No nos queda más que
agradecer a Wonder y a China Discovery por permitirnos disfrutar inmensamente
de nuestras vacaciones, resolviendo todo lo necesario. Definitivamente para
nuestros siguientes viajes a China buscaremos a Wonder Wang de China Discovery
sin dudarlo.
Now Wonder about your questionnaire, yes
you can give our contact details to customers. And finally here are our
personal comments on hotels and guides for you:
Beijing:
Jack was a fantastic guide, he knew a lot,
he always had great information to talked about. He took us to great places to
eat and gave the most wonderful recomendations for dinner. We had a great time
with him!
Sunworld hotel: excellent location, rooms
are ok, it is true it is a bit old hotel, but staff was great, the room was
clean and of good size for 2 people for a couple of days is good. For this
hotel our only concern was the restaurant, it is not big enough for the amount
of guests, so unless you wake up really early, it will we difficult to find a
place to seat at rush hour. Food choice was good and ok for a couple of days.
Xian:
Lucas was really funny, he had cool fun
facts and made the visits were interesting. He also took us to really delicious
restaurants and was very attentive to us and our needs. He knew the museum was
going to be crowded so beforehand he showed us lots of great pictures and
information of the most representative pieces on his ipad so we could
appreciate them calmly. We loved that!
Xian Park Hotel, was one of our favorite
hotels, room was large and clean, staff was really attentive and the breakfast
was great with lots of options to choose from.
Shanghai:
Nini was really sweet and kind, she explain
lots of interesting things about the chinese culture and about her and her
family. She was our first guide so we didnt know what to expect. We found it
odd that on the museum she took us to the top floor, explained to us one jade
piece and then left us on our own to explore the museum. We didnt know if this
was what we could expect from the guide, but Lucas did it different because he
stayd with us through the whole visit to the museum and explain the most
important pieces which was nicer than us going alone. The restaurant she took
us was nice, clean and with lots of food although it wasnt the best of our
trips the other restaurants were tastier.
Sunrise on the bund: our first leg of the
trip we thought the hotel was great, the room size and bathroom were great, the
breakfast was amazing and the staff very attentive. We thought it was a bit far
away, although metro station was close. What shock us the firs time was that
one of the beds had holes and hairs between the mattress and the sheet. But our
last day the room was better situated and had no problem with the linen.
Guilin:
Lee was such a nice guy, he was very
attentive, he taught lots of cool things and took great pictures of us!! he
took us to really nice restaurants and was very helpful with everything we
needed.
Guilin park hotel: from our perspective it
is not possible to compare the Guilin Park and the Sunworld as the same
category 4 stars. We think the Guilin park must be a 3 stars or less. Or maybe
it was just bad luck for us the room we were in. The staff was attentive and
the location was good. For us the problem was the room, the carpet was dirty,
the wallpaper was coming off on several places, the bathroom had damp and mold
on ceiling and on the shower, the tv only had 1 channel in english. All the
corridors and the room next to us smell awful of cigarette. And the breakfast
had very little options and was not nice in taste, we actually bought some food
and decided to have that as breakfast for the second day instead of what was
offered in the hotel.
We decided not to bother you with this
during our trip, because at the end we knew that we had a tight budget and the
first thing we decided to do was to pay less for hotels, and because we could
survive it for 2 days. But if we were going back to Guilin we now know that we
will be willing to pay more for a better hotel.
If we were to go back to all the same
places we will certainly stay at the same hotels except for the one in Guilin,
as we say for us it is very far from a 4 stars.
Finally Yangshuo Mountain retreat: was
everyhing we wanted and more, rooms were great, food was excelent as well as
service!!!
Well Wonder I hope all of this information
is good and useful for you.
Once again thank you for everything and we
will keep in touch!!
Did you like the mezcal??
Regards