Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.
Thank you for your email.
It was indeed a memorable holiday for us, which I would say everything went well according to plan.
Thank you for your kind assistance and arrangements for this holiday, and yes I would certainly recommend you to my friends if they do intend to tour China.
Hope all is good at your side.
It was a great day thank you. Now I'm back home to egypt.
Here you go the answers.
1) Yes travel consultant was fast and helpful
2) The tour guide was great, very helpful, making sure I'm enjoying the day, explaining details, taking lots of photos
3) Yes will recommend the company
1. Is your travel consultant of our company fast enough to answer your email and patient enough to answer your questions?
Stephanie was very easy to work with. She helped us arrange the itinerary and made good recommendations regarding the activities, shows and sites. She was very responsive and quick to answer our questions. We changed the itinerary several times throughout the pre-trip planning and she was always accommodating. We would highly recommend working with Stephanie.
2. How was the service of the tour guides during the whole tour:
-Randy (Beijing): Randy was very good. We really liked how attentive he was to our needs and made sure we were always well taken care of. He was always on time and stayed close throughout our stay in Beijing. When we had lunch, he always checked in with us during the meal to insure we had enough to eat and drink. He had good command of English and was very knowledgeable about all of the sites. Randy had a vibrant personality and the kids think very highly of Randy as well. Randy exuded interest and passion in his tours.
-Johnny (Xian): Johnny was a good tour guide. He was very knowledgeable and provided a lot of information and spoke very good English. Johnny was very accommodating and flexible.
-Jennifer (Guilin/Yangshou): Jennifer was very knowledgeable and spoke excellent English. She provided a wealth of information about the sites and the general area. However, we found that Jennifer was not always attentive. She would often stop and talk to other tour guides or tourists and we often had to stop and wait for her. This happened multiple times where we lost her briefly. While visiting West Street, we actually lost her and had to split up to look for her. We ended up having to borrow a shop owner's phone to contact her only to find that she had gone ahead without waiting for us. We also had issue with a recommendation she made at the Reed Flute Cave as well. She had indicated that the walk to the entrance was "half-way up the mountain" and highly recommended that we take the shuttle train for $70 yuan per person ($35 each way). Thinking that it would save us time, we paid the 280 yuan and this turned out to be a huge waste of money. The train was extremely slow and not much faster than some pedestrians who walked there. She also recommended a couple of other side tours that would have cost us additional money that we chose not to go on after the experience with the train. Lastly, when I got injured she was again not as attentive as we would have hoped. After registering at the hospital, they directed us to wait for the doctor on the second floor. Initially, she gave us the impression that she did not want to accompany us which was a concern given that we didn't speak Mandarin. She did eventually come and assist with the translation and was helpful. The driver on the other hand was very concerned about my wellbeing and showed much urgency and care. On another note, due to the injury, we did not go on the bike ride in the countryside or watch the night show as you know.
-Jessica (Shanghai): Jessica was a very good tour guide. She was always very prompt and very attentive. She was always working to keep us on time and coordinating with the driver to insure we kept on schedule. She had a sweet personality and good understanding of the sites. She recommended good restaurants to eat at. She was very flexible with our scheduling and she always showed concern that we were having a good time.
3. Would you like to recommend working with our company?
Yes, we would highly recommend China Discovery to others. We had a wonderful time and saw so many more sites than if we went without a tour. The entire trip was well organized and comprehensive. The trip was easy to arrange and we were very well taken care of overall. We would not hesitate to use China Discovery again.
Calvin and Family
I have just returned home to Tasmania after our trip to China. Belinda and I thoroughly enjoyed our trip. The tour you provided was excellent.
The Regent and Sofitel hotels were superb. The air conditioning in the Sofitel in Xian was not working in the original room so we were upgraded to a suite immediately.
In particular we would like to express our gratitude to Candy. Candy was our guide in Beijing. She was outstanding as a guide and a very caring person. She looked after us as though we were her parents! I have never experienced a more professional guide. She is a gem! A wonderful person.
In Xian Tilla was also very thoughtful and professional.
Both drivers were very professional and pleasant.
Only one very minor complaint. The lunch after seeing the Great Wall was fairly average when compared to the other lunches.
When we visit China again we will definitely use China Discovery. In fact we have some friends who are keen to visit China soon. I will highly recommend China Discovery.
Thank you for all your help.
The tour was very good and we had a very good time.
Please see below the answers to your questions and one picture from the Youngman Grottoes which is an amazing site, above our expectations.
Thank you for your perfect assistance.
What can I say about the trip. It was superb and everything meticulously planned. For an elderly man like me with poor eyesight I had no problem travelling around China thanks to the help and assistance of the local guides.
Now coming to the questions
1. The travel consultant Stephanie Kuang was superb. Her responses from the time I made the initial enquiry to the finalization of all the details including the name of the guides at each location were patiently and quickly done. Her response was always very detailed. It was a pleasure interacting with her. Even during the trip she communicated with SMS. A truly remarkable consultant.
2. The tour guides were extremely good. They had a good command of English, thorough with their knowledge of the places and always helped when I had problems of climbing the stairs and steep inclines.
3. I shall definitely recommend this tour.
You can certainly put my evaluation email and photos (which I will send shortly after selecting a few). You can also give my email to your prospective clients should they have any query.
I am a top contributor to the Tripadvisor (sen1947) and I shall definitely write a review of China Discovery and my trip in China
Dear Ms. Stephanie Kuang,
yes, I enjoyed everything you organized for us. I was very happy with your service. So I have nothing to complain about. Everything was as it should be. So thank you very much.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Excellent. She was the one who finally persuaded us to join the cruise.
2. How’s the service of the tour guides during your whole tour? wonderful. Excellent English, happy and helpful, kind and considerate, very knowledgeable about the area
3. Would you like to recommend our company? Totally. We have already given details to our friends
Following are our most popular vacation packages which take you to visit featured destinations, experience authentic Chinese culture at lowest price. You can also contact our travel specialists to DIY a unique tour package for you.
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