Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.
Thank you yes, we arrived home safely. Both Jacqui and I returned to work the following Monday so life has been very busy in the two weeks since our return. You are welcome to use my feedback on your website.
We were more than happy with our Yangtze cruise and enjoyed every minute on the "Victoria Anna". The ship was only at half capacity for passengers so we took the option and upgraded our cabin. The staff were always pleasant and helpful and the evening entertainments enabled them to display some of their other talents while we learned some of the local culture and history. The food was excellent and no request was too much trouble for the restaurant or bar staff.
The optional excursions were wonderful, especially the small boats in Shennv Stream. The highlight however was definitely the Ship Lift and the Three Gorges Dam. There were two American couples, who were also travelling independently, so we spent a great deal of time with them, both on and off the ship. By the end of the cruise we were firm friends. All in all a wonderful cruise.
Booking the cruise and train tickets to Suzhou with Wendy was trouble free and went off without a hitch. The email correspondence was always prompt and the arrangements perfect.
We had originally booked a tour with Sinorama who went into liquidation in October 2018 so we lost our money. We decided to travel independently so that we could have greater control over where we went and how long we spent in each place. Neither of us are shoppers and we like to get outside the cities and go on hikes. We did have private guides for some of our chosen activities but by the time we arrived in Chongqing we wanted to do something as part of a group - it was not important that they spoke English. We found a tour company two doors from our hotel and they booked us on a full day tour to Wulong Karst where we hiked as part of a large group - none of whom spoke English and the tour guide spoke only a little English. That is fine - we are after all in China - and we were hiking, we actually went on two hikes that day. The total cost of the day, including lunch, was 420rmb for both of us. This does not compare well with the quote of 5352rmb for the a private tour to Wulong Karst and Dazu the following day.
I would suggest that China Discovery offer group tours, as well as private tours, before the Yangtze cruises.
I will certainly recommend China Discovery and Wendy Dan to any friends who decide to travel independently in China.
Broad View from the Deck
My wife and I have finally returned from our cruise from Shanghai to Tokyo which followed our tour with your company.
I wanted to thank you and give you some favorable feedback on our Yangtze River Cruise.
Everything was great and well executed by your staff.
Our interaction with you during the planning phase was excellent as you were very thorough and accurate in your descriptions and responded very quickly to any questions that we had. You were very responsive even during your wedding and Chinese New Year holiday which we appreciated. One suggestion would be to give your American customers the airline confirmation numbers and flight details in advance to allay any anxieties they might have. In the US we like to have such details. Advance details of train tickets or hotel confirmation numbers would be good too.
The Yangtze River Cruise on the Victoria Katerina was also excellent and we enjoyed this part of the trip very much. The Katerina was not quite up to US 5 star standards and we ended up upgrading our suite to the more expensive Shangrila Suite at an extra cost of USD 640. There are very few foreigners on this cruise and the english language tour guides spoke very little english. The tour guides wold speak in chinese at some length and then speak in english very briefly so it was clear we were not getting the whole tour commentary.
The guides you arranged in each of the cities we visited all were excellent. These were Charlie Soong in Chongqing, Coffee in Yichang, Derrick Dai in Zhangjiajie and Laura in Shanghai. All of them were punctual, friendly, polite and knowledgeable. We spent the most time with Derrick in Zhangjiajie and he was really terrific. But we really liked all the guides.
Overall we are very pleased with the service of your company and would recommend you highly to anyone else.
Thank you so much for arranging our China and Yangtze River trip.
We are waiting our flight back to HK. Again we have 2 hours delay but that it is ok after the wonderful days we have had in Beijing
Weather was perfect
Places we visited were amazing
Hotel was very good and in an excellent location
We really enjoyed our trip and as usual quality of service delivered was outstanding
Thank you so much.
A big thank you for the very kind gifts and note from you for our family. It was a lovely surprise. My son adores his new panda and the gifts for me and my parents are beautiful keepsakes from our trip.
It was then an extra special surprise to arrive at our wonderful hotel in Shanghai to a birthday cake for my father! The cake was absolutely delicious and once again, a very thoughtful gesture for you to organise. Thank you!
I also wanted to pass on feedback that we loved having Rebecca as our guide in Chengdu - she is incredibly friendly, caring and professional. She went above and beyond our expectations. She provided us an exceptional service and meant we had a very memorable and pleasant stay in Chengdu. Please pass on our thanks again to Rebecca. I hope to visit again with my son and bring my husband next time.
We are looking forward to our last day of sightseeing in Shanghai tomorrow!
Dear Mr Wang,
Here are my answers:
1. Communication fast and everything very good!
2. I am very satisfied with the service!
3. Of course, I recommend your company! Perfect organization and very good service during the trip!
Greetings from train to Beijing!
Of course I'm more than happy to write a review on yourself and your company. You've done a very excellent job.
Thank you very much for organizing the tour, it was a great opportunity to discover the city and to learn more about the Chinese culture.
I would also like to thank Lily for showing us around. Unfortunately, I was not able to complete the tour with the group due to some toothache.
Lily helped me arranging an appointment at the dentist and it was such a good relief.
Again, I would like to thank you for this wonderful experience and I will definitely recommend your agency to my friends and entourage who wish to explore this beautiful country.
I might come back next year to visit Beijing and I will definitely contact you for the arrangements.
Hello Ms. Riley Guo,
Please see below.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, Ms. Riley Guo has been a please to work with. Her response time and follow up email have always been quick and it has been very easy communicating with Ms. Guo through email.
2. How do you comment your tour arrangements?
Fantastic. Everything was very well arranged and accommodating to our needs. Our tour guide, Shirley, and driver were very pleasant to work with. They made our trip very memorable and took very good care of us. We couldn't have asked for better tour arrangements.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Yes, we will be recommending everyone we know to use China Discovery and hope to use your services again for future trips to China.
4. Your general opinion on us?
Great service, fast response and reasonable pricing. Very glad we went with China Discovery. You didn't have the lowest prices, but your high ratings on Trip Advisory ensured we'd be getting great service. China Discovery exceeded our expectations.
5. Do you have any suggestions on improving our services?
No, everything was great.
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes. Please see attached photos.
7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices? ____Yes___
Thank you for all your help arranging our tour. Shirley was the best tour guide. We couldn't have asked for a better trip. I hope to use your services again in the future.
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