What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Hi Livia,

We took you up on visiting Quanjude for duck. It was really good. We enjoyed the Great Wall.

It was great. Loved the small group. Just 4 of us. Joanna was very nice and and did a great job. Driver was friendly also.

Pat‚ ‚ April 30, 2019

Hello Lareina

I had an excellent visit to China.  Thanks for all your help.  I really appreciate it.  You were very timely in your responses and very attentive to my needs.  Bruce was a good driver and companion to have.  I would certainly recommend you and your travel firm to my friends and relatives. 

All the best,

Michael‚ ‚ April 30, 2019

Hi Livia,

The pandas were amazing! Thank you so much for setting it up.  Wolong Panda Center let us enjoy pandas a lot closer.

Cheers

Jessica‚ ‚ April 30, 2019

Hi Leo,

In summary, I thank you (and your guides and drivers), for creating what would have been virtually an impossible trip for me to take by myself, into one of the highlights of many trips I have made on 7 continents. (Inc Antarctica).

 The Li River and Three Gorges cruises, plus the Longji Rice Terraces and Panda Research Centre, will long live in my memory – as will the amazing modernisation China is making - as observed in Chengdu, Chongqing, Shanghai and the high-speed rail network.

Once again – thank you so much for a fabulous vacation. Here are the replies to your questions.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Communications with travel agent (Leo Li) were extremely good.  His responses to my questions were always rapid - usually giving alternatives to help me choose my best options.  Don’t recall any time when he indicated my requests could not be met.

2. How do you comment your tour arrangements?

Tour arrangements went exactly as hoped for.  Guides and drivers (with one exception - which was probably my fault – for which the guide and Leo were quick to resolve) were always where they were meant to be, at the right time.  Train, boat, restaurant and hotel arrangements were smoothly handled by the guides leaving me little reason to worry about "negotiating” any issues.  Guides had extremely good English and were willing and able to convey their excellent knowledge of what I was seeing – and handle my questions.  I always felt safe and secure in their care!

 3. Are you willing to recommend our service to your people who also have an interest to visit China?

Would be pleased to “highly recommend” your services to any English-speakers wanting to explore “the real China” without concerns as to language or cultural issues.

 4. Your general opinion on us?

Very professional travel service, fully catering for the needs of English-speaking tourists wanting to explore China in a more personal way than in a large package group.

 5. Do you have any suggestions on improving our services?

While probably not something you can do much about, the only area which was at a slightly lower standard, was on the Yangtze Cruise ship, where we essentially were part of  a "large package tour", with an overworked guide who couldn’t effectively manage the number of westerns under her control.

 6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Happy for you to use my comments. However, my photos were pretty “cheap and nasty” for my personal recall only and not sure they offer anything the professional photos of places on my itinerary would not show better.

 7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?   _______

Would be happy to provide such references to potential clients.  Could you please provide them my alternate email address of: gaa@actrix.co.nz

Geoff‚ New Zealand‚ April 30, 2019

Dear Livia,

Everything was perfect! Thanks a lot for having organized everything!

Floriana‚ ‚ April 30, 2019

Hey Riley,

You are a superstar just allow me a few days will definitely write on TripAdvisor busy with family functions. Just remind me on Wednesday via WeChat thank you.

Martina‚ ‚ April 28, 2019

Many thanks Livia 

I would also like to take this opportunity to provide some feedback for Shirley who was my guide and assistance for the final days of my tour. 

Shirley was brilliant in every way - extremely friendly, helpful and always happy to be flexible and make new plans when the weather changed or when we wanted to escape the crowds. Please do pass her my thanks. 

Marc‚ ‚ April 27, 2019

Hi, Livia

Thank you for reaching out to find out.  I came back yesterday after a few treatment in Korea for my pinched nerve condition.  I’m feeling better now but still not back to normal yet.  Everything went well with your service and all guides were very attentive to our needs and worked hard to provide the best service possible.  It was quite enjoyable.  Please let all who took us around that we appreciated their service in China.  Thank you.

I haven’t seen the credit on my Paypal account yet, and I assume that it is forthcoming soon?

In Lee‚ ‚ April 12, 2019

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