Helen

Helen

Reviewed on November 17, 2017

Lily,

God afternoon!

We are now home after completing our holiday in China, part of which was organised by your company - through Lily Xu.  We had a wonderful time and would like to commend China Discovery on your efficiency and organisation. 

Before we left Australia, Lily was very patient with our constant questions.  She always got back to us with answers within 24 hours. We will certainly recommend China Discovery to any of our friends who are contemplating a trip to China.  In fact, we have already passed Lily's name on to our neighbour who intends visiting next year.

Our Yangste tripthrough the Three Gorges was fantastic.  Our ship, The Century Paragon was top class, with a very comfortable cabins and delicious food.  We chose to upgrade to the VIP dining room, but really need not have bothered to do this.  Friends in the other dining room spoke highly of the food. 

The guides who met us at various points on the tour were punctual, very friendly and had excellent English.  The activities organised for us in Chongqing were a good selection - especially the zoo.  We loved the pandas!

Before we left home, we had difficulty selecting the class of train travel to and from the cruise, but with Lily's help, including photographs of the various class of seat, we settled for 2nd class on a fast train.  Comfortable as any airline flight.  The only thing we would perhaps have changed was to have gone for a faster train... we think there are D and G class.  Our train, although classified as a fast train, reaching 250kms an hour occasionally, was more of a commuter train and stopped at quite a few stations.  This of course, made the trip longer.  We would recommend train travel over air travel as you see so much more of the countryside.

We have absolutely no complaints about the service offered from the beginning of our planning process.  At all times Lily was helpful, patient and happy to change things at the last minute.  We can't recommend her highly enough.

Thank you again,

Helen 

Date of Experience: January, 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily



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