Phoebe Gao - Our Best China Travel Consultant

Hello Phoebe,

It was the most incredible day! Thank you so much

Thanks so much! You are lucky to live in such an incredible country! I’ll definitely recommend my friends come visit

1. The service was incredible- fast, accurate and extremely helpful to ensure I had a great visit

2. Jane (guide) was so friendly and knowledgeable, she made sure I had everything I needed for a fantastic day! She was happy to ask any questions! Last but not least a great photographer catching me in the moments

The transport was great too, clean comfortable car, safe friendly driver who even looked after my luggage whilst I was with the Panda!

10/10 service all round

Zarne

Hi Phoebe,

See my response below

In response to your query, here are my feedback:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, Phoebe Gao was very responsive and helped me to join a spring Yangtze cruise from Yichang to Chongqing. She is very thorough and promptly and answered my numerous questions.

2. How’s the service of the President No.8 cruise during your whole tour?
The ship's staff were very friendly and helpful, especially the cruise director who was my English speaking contact. The buffet meals were delicious and had a good variety of choices.

3. Would you like to recommend our company?
I thoroughly enjoyed this cruise and learned about the Yangtze River area culture, the magnificent dam and its ship locks. The tour company and cruise process are highly recommended.

Regards,

Jim

Hi Phoebe,

1. Yes - questions were promptly addressed to my satisfaction. Excellent service overall.

2. The local guide is knowledgeable and has good command of English. He's also patient, considerate, and takes good care of his customers.

Hee

Hi Phoebe,

Great. Really happy to see shengyi and so close to panda

The tour guide and driver are good. No complain.

Thanks for the trip. I am back to KUL.. i enjoy the volunteer trip and i hope to be able to do it again in future.

Sim

Hi Phoebe,

Thank you so much again Kevin has been wonderful and helpful in every way. And thank you so much for the wonderful gifts. They are absolutely loverly. Chopsticks are going home and be used there now I've learnt how to use them

Zoe

Hi Phoebe,

Thank you the cruise ws great All ok.

Best regards,

Peter

Hi Phoebe,

Sorry for missed out your email as I’m very busy after back from China.

The cruise is very good and we feel happy on the arrangements.

Thanks & regards,

Helen

Phoebe,

It has been a long-time ambition of mine to visit your country and as I was invited for a work event this provided the opportunity for me to extend my stay. Your help with the journey planning ensured that I maximised the limited time I had available and achieved my objectives. The panda keeper experience day was incredible and hugely enjoyable, it was an honour to be able to assist in even a small way with the care of these incredible animals.

The local guides that were provided in the different cities were all excellent with great local knowledge and advice.

I would like to thank you again for coming along on my final evening to meet with me, the panda memorabilia was a lovely surprise and is much appreciated.

I have attached a couple of photos, one from viewing Leshan and one on the Panda Experience day, the memories that this trip has provided are truly magical.

Kind Regards

Denise

Hi Phoebe,

The cruise was really fun especially the ship lift tour. The tour staff was great, especially the cruise director. The three kingdom show was exceptional. You did a great job setting up the cruise and providing room options

David

Hello Phoebe,

Everything is perfect! Lorry is great, she has anwers for all my questions. She is very helpful with all the things and patience.

Jacob