Toni

Toni

USA

Reviewed on December 21, 2019

Hi Jack,

Sorry to the late reply. Sandy supposed to send you the feedback and I didn't know she still hasn't done yet. Or she will send you in a few days.

That's a great tour. For such short time, I can see both Huangshan and Zhangjiajie. The tour guide at both area is great, friendly and knowledgeable. Hotel is good. Only one thing that the meal included in our tour was not that great, a lot of vegetable but not enough meat. We love meat and most people live in US love to eat meat.

Next time you can have some suggestions that we stay one more day to explore a little bit of Shanghai even though we all have been travel to Shanghai. Every night we went back to shanghai so late. We only can go to the bund to take picture and then come back to sleep.

Lastly, we are very appreciate your arrangement, we can see what we want to see. Thanks a lot. I definitely will recommend you and your company to my family and friend.

Toni

Date of Experience: November 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Lan

Lan

USA

Reviewed on December 31, 2019

Hi Lyn

Thank you for helping us with the tour. We really enjoyed it and would recommend you highly.

 

Date of Experience: December 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Marcus

Marcus

Singapore

Reviewed on December 31, 2019

Hi Vivien,

All is well and we enjoy very much in Harbin. Many thanks for your fantastic service.

Regards

Marcus

 

Date of Experience: December 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Ken and Perola Noble

Ken and Perola Noble

UK & South Africa

Reviewed on December 31, 2019

Hi Wonder

We are now back in South Africa after one of our very best holidays,ever so again very many thanks for making it so.

Listed below are responses to your appraisal--

1)Wonder was incredibly quick at answering our e-mails and super efficient when dealing with any queries I had both before and after the tour.Nothing was ever too much for him.

2)Tour arrangements were fantastic! Drivers were always available to meet us at train stations or airports to take us to our hotels. Also guides often arrived earlier than planned in the morning for our daily tours. Guides also very helpful and informative. (Minor point but Guilin Hotel was a bit out of town and did not offer facilities of the others—Chengdu hotel was magnificent)

3)I certainly am very willing to speak to anyone who is interested in travelling with you in the future

And recommending your company.

4)General opinion—10 out of 10—it couldn’t be better

5)I think overall the tour was very well organised-maybe the guides could promote evening events more in the different cities.I did attend a Sichuan opera eve.in Chengdu which was good.

6)Have lots of photos which I can send—let me know-panda cubs attached

Please use any of my comments on your web site

7)Certainly –future/potential customers can contact me for advice

OVERALL A SUPERB HOLIDAY—MANY,MANY THANKS

Very best wishes

Ken and Perola Noble

 

Date of Experience: December 17, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Saiba

Saiba

Australia

Reviewed on December 29, 2019

Hi Wonder,

Sorry about the late reply as I am still travelling! Thanks again for organizing my tour, what can I say? It was the most perfect way to end my China trip and my guide Louise did an outstanding job taking care of me and arranging what was needed to make a truely memorable experience. Having visited during the beginning of winter, there were barely any tourists so I could really immerse myself in the magic of the mountains. 

Thanks again to you and your team.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes

2. How’s the service of the tour guides during your whole tour?

Outstanding. Louise spoke perfect english, having her as my guide was like traveling with my sister. From a short conversation she figured out what I wanted from the tour and adjusted accordingly. I could have asked for a better trip.

3. Would you like to recommend our company?

Yes, highly recommended. All I had to do was turn up as everything was arranged perfectly.

Date of Experience: December 5, 2019
Trip Type: Traveled as Solo
Tour Customized by: Wonder
Say K. Lim

Say K. Lim

Singapore

Reviewed on December 28, 2019

Hello Wing,

Sorry the late response....see response in Italic below....

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

 The tour arrangement was perfect and I have already recommended to my friends, etc

(2)  Do you have some suggestions for us to improve our service?

 It is better and easier for us to provide survey feedback for the individual tour guide and driver online, right now it is paper based and sometimes we hold back comments knowing that the tour guide get to see the comments.

(3)  If you come to China again, would you like to use our service again?

 YES

Date of Experience: March 30, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Lee

Lee

Australia

Reviewed on December 28, 2019

Hello Riley

I have just submitted a review to trip advisor.

Here is a bit more information than I posted in the review.

Firstly, I want to thank you for your assistance and perseverance in organising our trip. We appreciate your listening to what we wanted and fitting in our requests as best you could. As a result the holiday was fabulous and included things we like to see and do and didn’t include the ‘normal’ mass tourist things.

Your guides are excellent. We appreciated all guides, but we would especially like to mention Zhouma (Lhasa), Jessie (Kunming) and Tutu (Zhangjiajie), they have a wealth of knowledge which they are able to impart in an enthusiastic manner, and they are also very very helpful. Zhouma and Jessie’s assistance with firstly my Ipad and then my clay colours was exceptional and truly appreciated.

We had many highlights along the way but if I have to name a few I would say Muslim Street in Xian (I had previously been to the Terracotta Warriors, so it was a repeat trip – though still amazing), the Potala Palace and walking the circle around the Jokhang Temple in Lhasa, Green Lake Park in Kunming, the Impression show in Yangshou, just about all the mountain activities in Zhangjiajie.

We will certainly be recommending you and China Discovery to anyone who is interested in travelling to China.

Regards

Lee

Date of Experience: December 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Jacqueline

Jacqueline

Singapore

Reviewed on December 27, 2019

Hi Leo

Overall, the tour experience was great and the itinerary was closely complied with. 

We were greeted promptly by the local guides in both Beijing and Xian at the very moment we stepped out of the customs.  Immediately, we were brought to our hotel in comfortable vans driven by friendly and safe-minded drivers. 

Sunworld Hotel in Beijing is slightly below expectation as the room is small for 3 of us. Pillows were flat and curtains old. It is however well located within walking distance to Wang Fu Jing and surrounded by convenience stores and shops.

Places of interests in Beijing like the Gu Gong and Great Wall are still as charming as 18 years ago. Public toilets at these places still have a lot of room for improvement though. 

Kai, our local guide at Beijing is professional and knowledgeable. He speaks both Mandarin and English well. His sharing of China history was engaging as he would assess us now and then with Q&A:). He also went the extra miles to send us to the bullet train cabin/ seats and gave us very detailed instruction on when to get OFF the train to ensure we do not miss the stop.

Bullet train from Beijing to Xian is a good alternative to internal flight as the cabins are clean and quiet. Can observe the development of different cities along the way too. 

The Titan Hotel in Xian is much bigger and comfortable. It has also engaged robot to assist in housekeeping. The breakfast has a wider spread than that in Beijing too. 

The Terracotta Army in Xian is eye opening. Our guide at Xian is knowledgeable and explains clearly too. Many new stores and eateries are located outside the TA museum. Would suggest to allocate more time at this commercial site as we were rushing to go for our lunch which was located within a nice resort with 5-star toilets.

Meals at Xian are less exciting and appealing due to our non-spicy and no beef nor mutton diet. Also, most if not all of the meat dishes are served cold including braised trotters. Chinese food in Singapore is served warm/ hot unless otherwise indicated. 

On hindsight, 1-night stay in Xian is sufficient, with a full-day visit to the Terracotta Army Museum, and shopping at the commercial site outside the Museum. Foot and body massage outlets are commonly found in Xian with good services. Will recommend a relaxing massage to wrap up the day! 

Last but not least, thank you for the arrangement and here wishing you a Blessed and Prosperous New Year !

Regards

Jacqueline

Date of Experience: December 14, 2019
Trip Type: Traveled as Friends
Tour Customized by: Leo
Fiona

Fiona

Singapore

Reviewed on December 27, 2019

Hi Riley,

Thanks for your email! We had a nice time at the panda enclosure. 

Our guide’s service was good at jiuzhaigou and huanglong though we did expected more walking at jiuzhaigou instead of taking the bus on and off all the time.  Tickets could be bought beforehand as well at jiuzhaigou so less waiting? But apart from that, everything was smooth sailing. Thanks!

Happy holidays!

Cheers,

Fiona

Date of Experience: December 9, 2019
Trip Type: Traveled as Friends
Tour Customized by: Riley
Shuvo

Shuvo

USA

Reviewed on December 26, 2019

Hi Vivien,

Yes, we did receive your gift (Panda Bears soft toys). It was truly very sweet of you. Thank you so very much. Yes, our Yangtzi River Cruise was awesome. We loved it. I posted a review in TripAdvisor and spoke highly of you and your services. Thanks again. I will contact you in the future for all of my China tour needs.

Sincerely,

Shuvo Dutta

Date of Experience: November 29, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Martin

Martin

Ireland

Reviewed on December 26, 2019

Hi Riley,

Thank you for your help in organizing our holiday in Guilin.  Below is our feedback as requested.  Apologies for the delay as life has been very busy since we returned from Hong Kong last week.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Riley was an excellent consultant who went beyond the call of duty to stay late in the office to respond to time critical queries as we were a bit late booking our trip to Guilin and we needed information for our Chinese Visa application.

2. How do you comment your tour arrangements?

The tour was excellently organized from the time we arrived in Guilin train station until we left the same station 6 days later.  Accomodation was excellent and our guide Daniel was extremely patient in taking into account our food requirements in organizing our meals for us.  The tour activities were well balanced to our abilities and interests.  We especially enjoyed the hiking and the rural atmosphere in the Longji Rice Terrace area and also along the Yulong River.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

We would highly recommend China Discovery and their guides to others visiting the Guilin region.  Our guide Daniel was enormously helpful in describing the history of the area as well as the sights and went well beyond the call of duty in helping us.  We especially liked the fact that there were not frequent visits to "shopping experiences".

4. Your general opinion on us?

China Discovery provides an excellent service.

Regards,

Martin

Date of Experience: November 18, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Thong

Thong

Singapore

Reviewed on December 25, 2019

Hi Wonder,

Thank you and have a Merry Christmas and a Happy new year.

Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...

Also we are impressed by Emei mountain resort.

Thank you

Mr Thong

Date of Experience: December 18, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Emilie

Emilie

USA

Reviewed on December 25, 2019

Wonder

Thank you for the Christmas greetings. Thanks for your help. We had a very unforgettable experience during our stay there. Warm regards.

Emilie

Date of Experience: October 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Wing

Wing

USA

Reviewed on December 25, 2019

Hi Lily,

Thank you for your help with our tour planning.  We had a great time and enjoyed all the food & places we visited.

Have a Merry Christmas and happy New year!

Wing

Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Nishthal

Nishthal

South Africa

Reviewed on December 25, 2019

Hi Rita

I hope you're well. I just wanted to say thank you for putting together an exceptional holiday in Chengdu for my family. We had the most amazing time! Everything has been perfect! Thank you for the upgraded hotel on the mountain as well, it far exceeded our expectations! Jason has also been a wonderful guide.

Thank you again. We will definitely be back!

And thank you for my lovely gift as well!

Kind regards

Nishthal

Date of Experience: December 21, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Kathleen

Kathleen

Singapore

Reviewed on December 24, 2019

Hi Wonder, 

Merry Christmas and a Happy New Year!

Here's my feedback for the 3 questions.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, prompt and attentive service.

2. How’s the service of the tour guides during your whole tour?

The tour guide was professional, helpful and hardworking. He was fast to follow up on matters.

3. Would you like to recommend our company?

Not at the moment as i am busy with work, thank you.

Regards, 

Kathleen

Date of Experience: December 16, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Rob

Rob

Australia

Reviewed on December 24, 2019

Thank you Lily!

We had a wonderful holiday, thanks to you!

Happy New Year to you too!

I had trouble posting on the link you sent me, because of difficulty with Chinese language.

But I have posted a review today on trip advisor on the Australia site. If there is anyway to link this to your home page I will help however I can.

This is what I wrote:

Heading: Thanks Lily

I can’t praise China Discovery enough. Lily Xu put together the perfect holiday for my wife and I. Two nights in Guilin, a boat tour to Yangshuo, and two nights in Yangshuo. Everything was better than we had hoped for. Lily did a fantastic job. Nothing was too much trouble for her. Our guide, Alma, was fantastic. An interesting story teller who was fun to travel with. Our driver was first rate. Safe, friendly and helpful. We will definitely use China Discovery again and have recommended then to friends and family.

I hope that helps Lily. We will definitely be in touch again for a holiday in Szechuan and Yunnan.

Regards,

Rob.

Date of Experience: November 17, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Scott Neale & Julie Morgan

Scott Neale & Julie Morgan

USA

Reviewed on December 23, 2019

Hello Ms. Wang,

First, thank you for the lovely gift sent to our hotel, we will cherish it in our house upon our return. 

Secondly, I must thank you for providing Ms. Cherry as our host and guide. She was absolutely wonderful! She made our trip so special and gave us such an appreciation for your country, and the people.

We just arrived in Hong Kong from our flight from Chengdu. In two days, we continue onto Sydney Australia for New Years Eve. If you would like me to send some photos of our time in Chengdu, I will be happy to upon our return to the states.

I will highly recommend your company to my friends, and will also post a high, positive review on Tripadvisor.  I am also already considering when we could take another trip to China to experience more. I will certainly use your company, and hope for those trips we can be provided the services of Ms. Cherry again.

Once again, thank you and your company for your assistance and services. Have a wonderful holiday season!

Scott Neale and Julie Morgan

Date of Experience: December 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Miranda

Miranda

Singapore & Malaysia

Reviewed on December 21, 2019

Hello Ms. Echo Gou,

The tourist guide Jerry, is a very nice gentleman, who provided us phenomenal services.

We will definitely recommend your website to all our close friends and family in Canada.

Hopefully, you and your company will also consider that we're your pleasant customers

That would be wonderful if you guys will offer us a great discount next time when we're planning another long trip to China, such as 四村, 九塞溝...,etc.  Please feel free to send us some updates or new promotions.

Regards, 

Miranda Ng & family

Date of Experience: December 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Ronnie

Ronnie

Singapore & Malaysia

Reviewed on December 20, 2019

Hi Wonder,

1) Yes. The tour consultant was fast and patient in answering my queries. 

2) The bus driver was great. He was patient, help us in our luggages, recommending us places of interest. Most of the morning we were late in coming down from our hotel rooms to meet him but he was patient enough to wait for us.

3) Definition yes. I will recommend to my relatives and friends if they were to visit China.

4) There is something i like to highlight on the 雪乡 hotel. As there were no elevator in all the hotels over there. It will be great if you can book the first level for us especially we have kids :)

Attached are some photos you may post in your website on our lovely trip in Harbin.

Regards

Ronnie

Date of Experience: December 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Thong

Thong

Singapore

Reviewed on December 20, 2019

Hi Wonder,

Thank you for making our trip an enriching and enjoyable one. Service was good most of the time. There were times that they can be more attentive to our questions.

Best regards

Thong

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jeanette

Jeanette

Singapore

Reviewed on December 19, 2019

Hi Wonder,

Excellent. Jack is knowledgeable and patience. He was able to answer all the questions raised. He also made good recommendations on where else we can explore on our free time.  

Jeanette

Date of Experience: December 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Molly

Molly

USA

Reviewed on December 18, 2019

Hi Leo!

My apologies for taking such a long time in getting back to you. We had a wonderful experience, and I have told my friends back here in the US to take the tour the way we did if they ever decide to go to China.  I think the only helpful note to possibly relay to future tourists is to have Apple Pay set up.  It is not too used here in the US, so I do not have it set up and a lot of the local places only took Apple Pay.

Otherwise, the tour stops were great, we really enjoyed all of our guides - I want to be friends with all of them!

Please let me know if you have anyone that needs to reach out to me that is considering the trip. I would be happy to share my positive experience.

Thank you,

Molly

Date of Experience: December 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Quah

Quah

Malaysia

Reviewed on December 18, 2019

Hi Leo,

Upon arrival at Chengdu, we were greeted at Airport by the guide and driver and driver to Hotel. In it our next 2 days itinerary was explained and confirmed . After day 1, it was decided that instead of climbing Leshan Budha, we should consider taking the boat ride which is less demanding and we opted for that. Day 3 was our free day and I googled for things to do and end up going for Global Mall & one old tourist street within the city vide subway. Day 4 was our trip vide train to Xian and we we were taken by our guide to the station and after some 4 hours plus we were greeted by another guide in Xian. Our itinerary in Xian only involved one day guided tour to the terracotta warriors and Muslim quarters ( which we spend almost every day as our hotel is within walking distance) . All in all, it was a good holiday . Chengdu is modern and clean and Xian is historical , I wonder why there is very little organized tour on both cities .

About the guided tour, both our guide in Chengdu and Xian can speak good enough English but we converse mostly in Mandarin , I guess the only reason I ended up with China discovery was because I search tour sites in English as my chinese is not good enough to web-search and write in chinese  and I guess that most of the customer would be non chinese speaker.  I am an experience traveler and I always took my family to new places on my own and prior to my holiday I would plan all the logistic . In places like Japan and Korea, I usually opt for  separate day trip to  places where public transport is logistically troublesome , I either hire guide for a day or limo service for certain trip or  took the single day package , usually vide Viator.

My only reservation is the costs, all in all,  china discovery charge me RMB 12k plus for 3 days of guided tour and 4 transfers (hotel to air port of train station) , I am not sure how much saving I would get if I attended all transfer myself although I think getting the train ticket can be troublesome for outsider like myself. Anyhow, I think it is better to make contact at Air-port compare to meeting at Hotel Lobby the next day. For the record, this is my 3rd time using China Discovery. I was on my own in Beijing (private guide)  - Tianjing (taxi driver as guide)  and Xiamen holiday.

Quah

Date of Experience: December 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Irene

Irene

Malaysia

Reviewed on December 17, 2019

Hi Leo,

Sorry for late reply. We really enjoyed this 8 Days Silk Road trip for our company trip holiday.

We'll like to thank the Lanzhou tour guide Miss Dong Dong who waited for us at the airport late at night as well as received us at train station from Xining on our last day at Lanzhou. She was kind enough to inform us about places to get good food!

Travelling from Lanzhou to Zhangye, Jiayuguan and Dunhuang, we had Mr Gary guiding us and I must say that I enjoyed all his narratives about the places we were to visit. He was very helpful when we lost a camera and went all out to retrieve it for us. He even helped to repair a jacket for us. Well done!!

We enjoyed our visit to Qinghai lake very much, especially when our guide stopped at an adjoining frozen lake for us to play and take pictures. That was a bonus!

Overall, this trip was great although a bit tiring and cold!! We really like having the places to ourselves. 

The food was sometimes too spicy though.

Thanks China Discovery & Mr Leo Li for your help.

Best Regards

Irene Goo

Date of Experience: November 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Kelley

Kelley

USA

Reviewed on December 17, 2019

Dear Wonder,

Yes, Wonder was very helpful the entire time from start to finish. Maggie was really great. We had a good time and she was very attentive to things we wanted to see, do, questions we had. 

Regards, 

Kelley

Date of Experience: December 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Laiking

Laiking

Canada

Reviewed on December 16, 2019

1.) Your travel consultants were very prompt in responding to us. Both Ashley and Wonder were very clear in responding to our requests for information, and both did well in addressing our questions and concerns. We especially appreciated the changes in accommodation they made for our trip in Xian, where our accommodation had to be changed. We appreciated the efforts they made and are generally satisfied with the results. They were also very patient in explaining everything to us, and we had very little confusion regarding the details of the trip.

We want to give extra credit to Kai, our guide in Beijing, who was not only helpful but caring. We thoroughly enjoyed our excursions with him, including the Great Wall, the Forbidden City, and the Summer Palace. He is truly the best guide in our entire tour, and we hope all guides in the future can be as knowledgeable and caring as him.

Our general opinion of your tour company is generally positive, as your tour is a fresh idea compared to the usual Chinese tour operators we encountered in the past. Your focus on spending more time on the historical and cultural aspects of China and not pressuring tourists to do other activities (ex: shopping) is very refreshing, and allows us to appreciate the areas we visit more. We hope there are more tour operators in China who are willing to operate this way in the future.

Date of Experience: November 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Rob

Rob

USA

Reviewed on December 14, 2019

Wing - 

Thank you very much for the emails and I apologize for the delay. First off let me say that we have traveled to over 30 countries with our children and this trip was among the best organized we have experienced.  The people were extremely welcoming throughout China and it all started with us working with you at China Discovery.  We knew that November is not the ideal month to travel due to the colder weather but that did not detract us from a wonderful vacation.  Here are some additional answers for you below:

 (1)  How do you like our tour arrangements and are you willing to recommend our service to your friends? 

Your services were exceptional! I appreciate your prompt responses to our questions and you were always willing to help. Since I have returned from China, I have already spoken with someone who is interested in touring China next year and I have strongly recommended that they ask for you: Wing Zeng at China Discovery for support. 

(2)   Do you have some suggestions for us to improve our service?

That is difficult to say. All tour guides we experienced spoke English very well and we enjoyed their company. Typically the tour guide is vital to the success of the vacation and we liked all them all which made everything great - Special thanks to our guide in Yichang who found an incredible restaurant on the way to the Yichang restaurant / The food we had was wonderful.

(3)  If you come to China again, would you like to use our service again?

Without a doubt! I will always recommend China Discovery and recommend they specifically ask for Wing Zeng. 

Please send this to the leaders of your company.  Thanks again and let me know if you have any further questions. 

Rob

Date of Experience: December 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Wendy

Wendy

USA

Reviewed on December 15, 2019

Dear Catherine,

Many thanks for organising the tour for us. Even though we have not ended the tour, i would like to provide feedback.

1. Thank you Catherine for being so prompt in the reply and your excellent organisation and planning. You are also very patient and accommodating towards the many requests and incessant enquiries from all of us.

2. Pick up and transfers at each destinations has been very prompt and smooth. There was never a time when we have to wait for the tour guides and this is very commendable.

3. At YiChang, i must commend Faye for her fast response. She has been very impressive and quick witted to get the tickets changed when my husband's passport was the wrong one. I must apologise for not checking that he has a new passport. Pls help me extend my most heartfelt thanks to Faye because it was too rush then.

4. Zhangjiajie's tour guide Wendy and driver Tang has been very accomodating towards the group's demands. She has been extremely patient with all of us , making our trip so peaceful. She also went beyond her duties to bring some of the members to the hair salon and shopping and kept us company till very late at night.

She has been very thoughtful in all her little actions, including packing our breakfast when we were catching an early flight.

She was able to integrate very quickly into the group and at the same time be quick to make all arrangements n command our attention. 

Her knowledge of Zhangjiajie has helped us to understand the locals, the cultures and she is also creative to describe the different caves n peaks in the mountains so that enjoying the scenery became even more menaningful.

We are enjoying ourselves and hope that the last part of our tour will help us bring back great memories of China.

Thank you Catherine once again for your excellent service.

Wendy

Date of Experience: December 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Liesl

Liesl

USA

Reviewed on December 16, 2019

Catherine,

At the train station and all is well. Wanted to thank you for the perfect visit to Chengdu made possible by you! You created a delightful experience. Ellen was wonderful as a guide. We will be recommending you to our friends who have expressed interest in visiting Chengdu.

Thank you again!

And also for the gift!

You and Ellen both did not need to do such a kind act, the services were definitely enough. But thank You.

Thank you again,

Liesl

Date of Experience: December 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Sydney

Sydney

USA

Reviewed on December 14, 2019

Dear Wing,

I have returned and am back to my normal busy work and school schedule, sorry for the delay in response. You are more than welcome to use the review on your website!

We had a wonderful time on our day trip to Suzhou and Zhouzhuang! Both our guide and driver were knowledgeable and fantastic. The car was nice and clean and very comfortable. Our pick up was on time, and the entire trip was planned out perfectly. You made planning our ideal trip extremely easy and it ended up being a great experience. I would most definitely recommend both China discovery and our guide & driver to friends and family. I will definitely be emailing you on our next trip to China!

Thank you for everything!

All the best,

Sydney

Date of Experience: December 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Manuel

Manuel

Mexico

Reviewed on December 13, 2019

Hello Riley, 

Thanks for reaching out, I can certainly share some feedback with you.

Transportation Services: Overall transportation services were good quality, the size, type of vehicle and driver were good and that's the kind of service I was expecting. Really appreciate your fast response when we needed to arrange transportation services from one day to another. Having you as a WeChat contact made the difference. The most important thing was that every single time the driver and vehicle was on time and with a printed sign with my name on it. I appreciate you having my flight information and taking care of times, arrival information etc. This worry-free experience is very important to me. The only not so positive thing to share was maybe not related to you or the driver but the two times we were picked up at the airport we had a long walk to reach the vehicle. When you are traveling with large group of people, many kids and a lot of lugagge this is difficult.

Tour in Shanghai: I have nothing but positive things to say about the guide. Her knowledge about the places we visited were amazing she had a vast amount of information to share, every single detail about the places we visited she mastered the details and we as a tourist value this a lot. I appreciate that you understood my VIP request travel to the river. When we get there we had a special place on the boat that made the difference. My people were pleased with this. Please recognize the work the guide did that day, working with a large group of latin american people including kids is difficult I admit but she was so kind and professional that I admire her. Even when we were in the bus driving to our destination she was sharing so many facts about Shanghai that we gladly received.

Happy to share this feedback to you and I hope you find it useful

Manuel Torres

Date of Experience: November 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Dr. Vincent

Dr. Vincent

Canada

Reviewed on December 12, 2019

Dear Riley,

I agree to allow my answers and comments below regarding our China travels arranged by our Tour Operator Ms Riley Guo be put on your website.

1.Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

- Yes, Ms Riley Guo assisted me in planning our entire tour from beginning to end (from Kunming to Beijing) months before our trip, patiently guided me through every aspect of our journey making good suggestions and provided alternates.

- She always replied to my email inquiries promptly, answering all questions I had for her.  She is extremely patient and courteous throughout the "developmental" stages of our planning.

2.Do you have any comments concerning your tour arrangements?

- The tour arrangements were exactly as planned, with the only exception when we encountered a problem where the original plan had to be modified, see answers to Q 4 below.  The Tour Operator handled our problem in a timely fashion to our great satisfaction, in face above my expectations. When we encountered other minor problems during our tour, we received prompt attention and assistance from Ms. Guo promptly via WeChat and phone calls, often outside of regular office hours.  

3.Are you willing to recommend our service to anyone who also may have an interest to visit China?

- Definitely "Yes".  I have no hesitation of recommending your services to anyone interested.

4.What is your general opinion of us?

My opinion regarding:

- Advice and guidance provided in planning stage: Excellent!

- Ms Riley Guo our Tour Operator: Very knowledgeable, paid attention to details.

- Cost: I found your cost very reasonable and easily affordable.

- Efficiency: You run an efficient operation.

- Accuracy: Ms. Guo's suggestions and plans were accurate.

- Honesty: My travel team and I are particularly impressed by the honesty and integrity of your approach to business and in treating your customers when problems do arise.  I will cite the following Two Examples:

(1)  When Ms Guo made a minor error in our planning, she offered to take $100USD off from our final fees.  When I found out that the fee reduction would come out of her commission I was so impressed with her honesty I declined to accept the fee reduction.  I would suspect many operators would not even inform the client of such errors.

(2) You were not able to book the high speed train ride for us from Yichang to Beijing after the Yangtze River Cruise.  Instead your company put us on a flight for that, and you arranged for a guided day tour of Yichang while waiting for flight time at NO EXTRA costs to us.  It was a surprise and pleasant tour.  

5.Do you have any suggestions on improving our services?

- I think you are already proving a reliable and trustworthy service to your clients as experienced by me and my travel companions.

- The fact that Ms Guo has such a superb command of written English would no doubt be an invaluable asset to your company in helping non-Chinese speaking clients from overseas who want to explore China.

Date of Experience: November 4, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Sam

Sam

USA

Reviewed on December 12, 2019

Hi Wonder,

Thanks. My answers are below:

Mr. Wonder Wang has been very responsive and knowledgeable in answering our questions and inquiries. He has patience in helping us revise the itineraries to meet your needs.

Both the tour guides (Roland of Xiamen and Cherry of Wuyishan) were very good in getting us around. They were helpful, very knowledgeable and patient in explaining to us the important points of the area.

I highly recommend China Discovery to everyone who are looking for quality services.

Sam

Date of Experience: December 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Dutta

Dutta

USA

Reviewed on December 12, 2019

Hi Vivien,

Thank you so very much for organizing this tour for us. We thoroughly enjoyed it. I received the Pada Bear soft toy gift that you had left for us with the receptionist. It was such a sweet gesture from you. I loved it. Thank you very much for all you did for us. I enjoyed the trip very much. I will refer your company to my friends who would wish to visit China in the future.

Kind regards,

S. Dutta

Date of Experience: December 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Alon

Alon

Israel

Reviewed on December 12, 2019

Hi Yanny,

We'd like to thank you for a very great vacation. Everything went according to plan and on time. We had a great time in China thanks to the thorough care of every detail of the trip. Guides were great and very polite and accessible to our questioning and queries.

respectfully

Alon

Date of Experience: November 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Luis

Luis

Brazil

Reviewed on December 12, 2019

Hi Rita!

Today was a little colder, but everything is fine and the baby is doing well! We spent the day in Xian today also. We thought our tour yesterday was going to see the Terracota Warriors (our mistake!),so we took the day today to do that.

Thank you for everything! And also, I'd like to say that both our guides, in Chengdu and Xian, were great! They took very good care of us, were very patient and understanding, and helped a lot more than expected! As usual, the service was top notch.

I'm sending some photos attached. And be sure that we will post good reviews!

Sincerely,

Luis

Date of Experience: November 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Wai Nam

Wai Nam

Singapore

Reviewed on December 10, 2019

Thank you Wonder for everything.

The tour arrangements are great. As always, you are very prompt and patient with all our queries. I am a repeat customer so this concretely shows much more than what words will ever mean. I have already recommended you to one of my associate. I am planning for the trip next year and you will hear from me soon enough. Keep in touch!

Date of Experience: November 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Donald

Donald

Singapore

Reviewed on December 10, 2019

Thanks Wonder.

The tour was very good. Sandy was very professional and knowledgeable, and made sure everything ran like clockwork.

Please feel free to use my endorsement above.

Best wishes,

Donald

Date of Experience: December 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Alice

Alice

Malaysia

Reviewed on December 09, 2019

Hi Wing,

Please see below my comments...

1. The tour arrangements were excellent, I like that there was sufficient time for every location and we enjoy the easy going pace throughout the tour. First of all, a big thank you to Ms Wing Zeng, the Travel Consultant who has provided us an excellent service in organising the tour that suited us best. The tour guide, Mr. Lee was outstanding and trust-worthy. He is definitely knowledgeable about all the places, and I like how he always came out with Chinese poems to describe the places that we visited. He took the extra mile to help s to take a lot of great photos and videos throughout the tour. The driver was very pleasant and the vehicle provided was in superb condition which made our tour very comfortable. I would highly recommend to my friends and relatives, and in actual fact, I have already recommended to a few friends.

2. As our last 2 days were free and easy. Mr. Lee, the tour guide has suggested us to go to Xianggung Mountain to have a panoramic views of the river and the surrounding karst peaks which was not a disappointment to us. I would highly recommend that Xianggung Mountain be included in your itinerary for your potential customers at all times.

3. I would not hesitate to use your service again when I go to China again.

Date of Experience: November 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Harika

Harika

India

Reviewed on December 09, 2019

Hi Rita,

Good morning. We reached our home safely. All thanks to you and your team for organising such a wonderful trip. Starting from planning, implementing, and executing it. We dint face any problem anywhere while traveling or while inter changing the between stations. I would like to thank each one of you for taking care of us. I would like to highlight few things which made me speechless. 

Security: 

In the entire trip we didn't face any problem. Either with baggages or any other property. Everything was secured. 

Comfortablity: 

Spacious cars were provided all over the trip and we were very much comfortable. 

Special Thanks: 

To you and team for organising . 

And Mis. Tina and driver at Beijing and Mr. Johnny and his Driver at Xian, were very truthful and treated us like a family. Such a wonderful experience with them made our Journey to China remarkable. 

We would like to Visit China again in near future to other places Visiting Yiwu market. 

Best Attraction out 5 which we felt the Best 

1. Zhangjiajie

2. Xian

3. Beijing 

4. Shanghai

We went to optional activities in Beijing, Xian, Zhangjiajie, and Gulin. The best activity was at Xian. We loved the performance the most. 

Once Again

Thank you soo much. 

Harika

Date of Experience: November 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Gary

Gary

Ireland

Reviewed on December 07, 2019

Hi Wendy,

Replies to your questions below. You are welcome to use the attached photos on your website if you wish.

Regards

Gary Mc Guinn

Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. Communication from my travel consultant was excellent. Wendy was very helpful in setting out options for the tour, answering my questions and helping me make the right choices. She was always responded promptly and with clear, concise information. 

How was your tour? Are you satisfied with the tour we arranged for you?

Yes. I was very happy with the tour. The guides and driver were great. My girlfriend and I both had a good time. We saw a lot of unforgettable sights in 6 days but we also had opportunity to rest and to do our own thing.

Do you have any suggestions on improving our services?

No. I only hope that Tibet can become easier to visit in the future while at the same time being protected from overdevelopment so it retains its unique charm and heritage. I think managed tourism is good for the local economy for everyone’s benefit.

Date of Experience: November 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Blaise

Blaise

USA

Reviewed on December 05, 2019

Hello Wendy,

Yes, I would be happy to provide you with some feedback on our experience with your travel services. My answers to your three questions are below.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wendy provided timely and professional travel services to us for our Li River cruise, and answered all of our questions quickly and accurately. We particularly appreciated the confirmation emails and giving us needed advice, such as notice of road delays due to a biking event which might impact our arrival time at the boat. We also appreciated the clear email communications in English, which was easy to understand.

2. How was your tour? Are you satisfied with the tour we arranged for you?

The tour was very well organized and was one of our favorite experiences during our 2 week trip to China. It actually exceeded our expectations and I have already recommended it to others. The taxi driver was on time, and was polite, and took care of getting the cruise tickets also.

3. Do you have any suggestions on improving our services?

No suggestions for improvement, as we are very satisfied and everything went perfectly.

Thanks for your travel assistance, again,

- Blaise Barney

Date of Experience: November 19, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Alanna

Alanna

Canada

Reviewed on December 04, 2019

Hi Echo,

Just wanted to thank you for an amazing trip to China. We LOVED it! The itinerary we planned was perfect, the hotels were fantastic and really 5 star! The food was terrific, we ate everything. We were also so happy to find our parents villages.  

What really made our trip was the fantastic guides we had in all our locations! We learned so much from them not only about the sights we saw but also what their lives were like.  Please send my deepest gratitude and appreciation to Jack (Guangzhou), Shannon (Chengdu), Timo (Xian) and Mark (Beijing).

Our drivers were also wonderful and on time every where we went. My only concern was the driver at Chengdu.  He was very tired driving us back from Leshan and I caught him a couple of times closing his eyes.  That was a bit scary.  

I would definitely give you and China Discovery 5 stars! Our only complaint (more of a surprise) was the difficulty in getting our Shanghai Disney tickets, but in the end it all worked out. I have included some photos for you. I will be recommending you and your agency to all my friends.

Thanks again for a wonderful trip!

Regards,

Alanna Wong

Date of Experience: November 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Russell & Anne

Russell & Anne

Australia

Reviewed on December 03, 2019

Dear Echo,

Thanks for your email. Anne's knee has now recovered and she has been able to resume her visits to the gym this week.

I have paid the outstanding bill for the Shanghai airport transfer in $USD via PayPal

Thanks once again for all your assistance in setting up our trip and then helping us with the transport variations whilst in China.

It was a pleasure doing business with you and China Discovery

Best wishes

Russell & Anne

Date of Experience: November 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Teresa

Teresa

USA

Reviewed on December 03, 2019

Johnson,

Just wanted to let you know that we arrived home, safe and sound and to let you know what a Fantastic time we had in Chengdu, Chongqing and Tibet.

Everything went perfect, we are so impressed with you, your company and the 3 guides and drivers that we had.

All our requests and questions over the months of planning the trip were answered promptly. We couldn’t be more pleased with the service we received from you and the quick help received in a Tibet when we had to make a last minute change. My husband and I were disappointed that we were not able to make the trip to EBC, but you made the extended stay in Lhasa easy. My husband is still fighting his cold, but the rest and walking around the 4 days in Lhasa helped him to start recovering.

Our guide in Chengdu made our day at the Panda Research Center and cooking experience a day we will always remember.

Our guide in Tibet was Fantastic, he was very interesting and fun and easy to be with for the week, we enjoyed our visit to Tibet very much.

Our our short time in Chongqing was wonderful and we appreciated the last minute tour that we booked our last afternoon and evening.

All the guides and drivers were very helpful and were where and when they said they would be at all times which made all the train stations and airport experiences easy.

We would definitely use you and your company again if we ever get the opportunity to return to China.

Thanks again for all your help and making this a very memorable trip for the 4 of us.

Date of Experience: November 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Annette

Annette

Australia

Reviewed on December 03, 2019

Hi Wendy

I have submitted a review to Trip Advisor via our Australian site.

Review:

"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians. From our initial contact all emails were promptly answered in a timely and professional manner. Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan. The ladies that carried out the transfers were excellent and accommodated our needs. Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food.  The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”

Kind regards

Annette Priest

Date of Experience: November 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wendy
Liz Chan

Liz Chan

Australia & Hong Kong

Reviewed on December 01, 2019

Hi Wonder

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com. Wonder was superb! When there was an issue with the email server he phoned to check that I had received the information. He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous. The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz Chan

Date of Experience: November 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Dalene

Dalene

South Africa

Reviewed on November 29, 2019

Hi Wendy,

Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.

Our trip was truly an unforgettable and amazing experience. 

Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8.  We were fortunate to be upgraded to two suites and this just made everything perfect...  The suites are amazing, we even had a sky light, right over the  most comfortable king size bed.  This really did not make getting out of bed in the mornings an easy task.

We have decided to take the exclusive dining package as this allows a little more privacy.  We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings.  Something we don’t always get to do due to our busy schedules back home.

We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable.  I can really not single out a single individual. 

I would recommend this trip to anyone.

Kind regards and greetings from a warm and sunny South Africa

Dalene

Date of Experience: November 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Teo & Lily

Teo & Lily

Singapore

Reviewed on November 29, 2019

Dear Mark,

I have submitted my review to Trip Advisor. I have to apologize for the late reply as I was very busy last few days. 

1. How's the tour arrangement? And your travel consultant's service?

Overall it was an excellent arrangement by Mark who meticulously planned every detail and religiously monitoring our schedule throughout and had it executed by the caring and helpful guide Carrie. 

2. How's the hotel and meals?

The hotel in Zhangjiajie was good as it is expected of Pullman 's branding. The one in Fenghuang is not as good but Mark had forewarned me so I was prepared that the accommodation and breakfast would not be good. The meals are alright as Carrie had given us the liberty and good recommendation to order the food that suits our pallet as we cannot take spicy ones. Good advice by Mark and well executed by Carrie.

3. What do you think of our guides and drivers?

The drivers are all good and pleasant especially Mr. Du who was careful and polite .He drove at the right speed and I was impressed by his driving skill on a wet day. 

We would like to place on record our heartfelt thanks to Mark and the team in Chengdu, Yichang & Zhangjiajie. 

Regards 

Teo & Lily 

Date of Experience: November 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Jenny

Jenny

Italy

Reviewed on November 27, 2019

Dear Mark,

Hope this email finds you well. The trip is great and fantastic. I met a group of Singaporean also stay the same hotel with us in Xi'An. They are so impressed by what Mark Shen had plan our itinerary in Beijing and Xi'an. I share with them your company email hopefully in future they go China they can look for you guys as usual they also like me worry what if after deposit no show. I tell them they should have trust themselves what trip advisor advise.

As Mark Shen is very very patient to me and also give me a few alternative to choose . I will recommend Mark Shen to my friends and also keep his contact info for my future trips in China.

Best regards,

Jenny Tan

Date of Experience: November 18, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Barbara

Barbara

Italy

Reviewed on November 27, 2019

Hello Wendy,

We are finally back home and work!

Tours went very well, cars were outstanding, trains as well, and general overview is positive. As soon as I will check my pictures, I will put some in tripadvisor and I will leave a review for you.

Thanks again

Barbara

Date of Experience: November 15, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Jamie

Jamie

Australia

Reviewed on November 26, 2019

Hi Wendy,

Thanks so much for following up, I'm absolutely going to send you some reviews of the tours we did - they were all amazing. I'll hopefully get the chance to do this shortly, we've just returned from China and are so busy with work. As soon as I get the chance to I'll email you back with some comments :-)

Thanks again!

Jamie

Date of Experience: November 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Jello

Jello

USA

Reviewed on November 25, 2019

Hi Ms. Dan,

Please find the copies of my review.

Thank you very much for your help to assist us to have a great China experience.

Hope you will have more success in your professional future.

Best regards

Jello

Date of Experience: November 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Jerry

Jerry

Britain

Reviewed on November 24, 2019

  Lily

Just a quick line of thanks for your time today and sharing your wealth of knowledge about the Pandas and the Chinese culture. My wife and I had a fantastic time and we really enjoyed our day.

We leave your fine country with so many great and fond memories.

 谢!

Jerry & Cheryl

Date of Experience: November 12, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Elizabeth

Elizabeth

USA

Reviewed on November 24, 2019

Hello Mike:

I will send some sceneries pics from each place we have been to, without the participants, since I need to get others to give me permissions In order to release their pictures.  (Under separate email).

1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

Your tour arrangements were seamless and perfect. We couldn’t ask for better arrangements.  Everything went very smoothly.

Our very special thanks to Rita and Mike.  You guys made our trip a very memorable experience traveling through the Chengdu and Yangtze regions.  

All of our Tour Guides were great - Cherry, May, Nancy, Susan, and Jack were the best. They all could speak perfect English, and Jack was able to speak to us in Cantonese too!  

We have a “Special Thank You” to Kathy and her team on the Yangtze gold 5 cruise ship.  She was most caring and helpful to us from the time we arrived on the cruise and throughout our stay. Upon her recommendation, we had opted for the better accommodation category and dining, and she made sure we understood the various tour options etc. When Jack (our brother in law) inadvertently scraped his leg and it started to bleed, she and one of the Captain’s Assistant came to his aid.  Since the cruise ship’s First Aid station was not adequately equipped with bandages, etc, Kathy and her staff made sure he received the proper first aid care needed.  The Captain Assistant accompanied him to the nearby hospital once the boat docked, and they made sure he was ok.  We could not have asked for more. He is doing fine.

Also, thank you so much for sending one of your tour guide, Frank, and driver to pick us up at midnight when we arrived in Guangzhou Airport that first night. That was greatly appreciated.

The added bonus of the Pearl River Night Cruise was a very nice gesture of China Discovery.  It was a last minute surprise, and we all enjoyed the lovely lights and beautiful sceneries of Guangzhou from the river perspective.  Thank you very much.

(2)  If you come to China again, would you like to use our service again?

Definitely. The quality of your service is commendable, your Tour Consultant, Mike Liu, did a great job in helping us to plan, formulate and worked out all the details of our trip.  All of  your tour guides were great, genuine individuals who were more than willing to go a second mile to make sure the customers are satisfied.  I have nothing bad/ or undesirable to say really.

On our next trip to China, we will be sure to contact you again. Thanks for all you have done, you have six very satisfied customers. We will recommend you without any hesitations to all of our friends and associates.  Keep up the good work!

Sincerely,

Elizabeth Ho

Date of Experience: November 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Sharon

Sharon

Australia & Malaysia

Reviewed on November 21, 2019

Hi Johnson,

Hope this email find you well. 

My family and I have returned to Sydney after 6 weeks of travelling! I want to thank you for arranging our 25 days China tour which we have really enjoyed. The itinerary was good although a bit tiring! 

China was amazing and your service in organizing and trouble shooting while we were there was greatly appreciated.

On reflection, we realized the highlights during our tours were the cities where we had a good guide and driver.

FYI the guides in SuZhou (Sarah), Guilin (Summer), Kunming (Jessie) and Lijiang ( Susan) and Chengdu (Jane) were all amazing. Their English and knowledge were very good. They made these cities/ places come alive for us.

Alan in Hangzhou took us to the best restaurant and ordered the best lunch we had in 25 days. Again a memorable city for us

On the flip side, Dali which was a beautiful city but we did not enjoy mostly because our guide ( Shirley) does not speak English well. We could not understand her narrative or explanation most of the time. The guide in Wuhan ( Jennifer) was very unhelpful, was on her phone most of the time unless we asked her questions. For e.g. The highlight of Wuhan to us was the yellow crane tower but she did not even bother to walk up with us  ( and gave us 20 min to go up and come down) As we all could not read Chinese , it made all the beautiful artworks, poems and historical significance a complete loss to us! At the Eastlake, again a beautiful area she rushed us in and out because she said we did not have enough time but we ended finishing the day around 4 ! As you know she also ignore us during lunch so I had to send you the complaint myself! So Wuhan to use was the least enjoyable day.

For your reference, I think you have to ensure the guides you provide to any group you organize speak good English and are experience and helpful.

Overall, I think it was a great tour and your service is excellent from start to finish. I will certainly recommend you to my friends and hope to organize a Silk Road tour with you  in the near future !

Thanks again

Regards

Sharon

Date of Experience: October 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Johnson
Carol

Carol

USA

Reviewed on November 21, 2019

Good morning Yanny,

we are still not home and I’m having difficulty filling out the form. Please know that we were extremely happy with our tour with you and that day is one of our best of our time in China.

Regards,

Carol

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Royee

Royee

USA

Reviewed on November 21, 2019

Hi Wendy - Tara and I just got home last night. Thank you again for arranging a great trip for us. Here are are a few comments:

What we really appreciated:

the great guides…while we weren’t able to submit a feedback form for Mamie in Changsha, we felt she was very experienced, and enjoyed her thoroughness

the way the guides accompanied us into the airport to make sure we got our tickets. the flights you booked for us, particularly the great seats at the front of the plane. the hotels were also good - we recommend the Crowne Plaza in Changsha (over the Pullman), which has a fabulous breakfast. we had a great, experienced driver in Chengdu, who put in a long day getting us back to Chengdu from Emei Shan

What could be improved:

it would be nice to include evening entertainment in the itinerary (or at least offer it as an option) - we were interested in seeing the evening performance in Chengdu and the ethnic minority show in Zhangjiajie, and the guides were kind enough to help get us tickets

the cable car at Zhangjiajie was closed for the month of November, so we were not able to visit Huangshi Village or the Golden Whip Brook - as a result, the day’s activity was very short, and we ended up arranging a separate tour of the glass suspension bridge (at our own cost)

the last day in Zhangjiajie was short; to fill up the time, the guide was kind enough to take us to a shopping mall

the van in Zhangjiajie was not as new/modern as the vans in the other cities (however, we really liked the driver)

In addition to Mamie’s experience, we loved Ruby’s exuberance (in Chengdu) and Tony’s vitality and personality (in Zhangjiajie).

Tara may have additional feedback. By the way, she had problems using her gmail account for email in all the cities (except for Guangzhou). 

Thanks again for working with us.

—Best, Royee

Date of Experience: November 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Albert

Albert

Switzerland

Reviewed on November 20, 2019

Dear Riley,

We were very happy on your boat President 8, together with our Chines friend Aries Tu who booked the same boat later for herself and her grandmother.

Your organisation and food and tours were excellent. Thank you. And that we were together with a group from Austria at the same table was wise and made us new friends.

We updated our room in the 6 th top floor. On the boat Nina took care of us. She was very friendly and always helpful towards us.

At the moment, we enjoy the last days in Phuket before going home tomorrow.

Best regards an thanks again

Albert and Carmen

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Neil

Neil

USA

Reviewed on November 20, 2019

Dear Ms. Wing Zeng,

Yes, I am back home and back to work, although still trying to recover a bit from the time change. I have answered your questions below and you are welcome to use my input on your website. I have not yet downloaded my trip photos, but will be happy to share some when I do. I also plan to do a very complimentary TripAdvisor review in the near future.

Thank you again for all of your help in setting up my two tours - I enjoyed them both very much.  And my apologies for getting everyone so excited during my mountain tour, but please know that I still had a great time while everyone else was worrying!

Finally, please extend my sincere thanks once again to Crystal, and to Mary for her kind gift and for arranging a car to the airport for my Sunday departure. It was very generous of her and much appreciated. Plus my wife loves the tea pot/tea cup!

Best Regards,

Neil Berryman

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Kajoli

Kajoli

New Zealand

Reviewed on November 19, 2019

Hi Rita,

I am still recovering from bad cough and sore throat. Fever comes off and on so not yet feeling 100%.

It will be a pleasure to post my feedback on the trip. Do you have any performa or  a questionnaire so that I can give the feedback as per you requirements and details. We did enjoy the trip but would definitely like to give a detailed review for the tour.

Thanks

Cheers

Kajoli Thomas

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Rita
Tara

Tara

Malaysia

Reviewed on November 19, 2019

Hi Wing Zeng,

Yes, everything is fine. The itinerary was well organised despite we only have 5 days 4 nights to spend in both Shangri-La and Lijiang. The tour guides are knowledgeable and helpful. Will definitely recommend to friends and family.

Regards,

TARA ENG

Date of Experience: November 13, 2019
Trip Type: Traveled as Business
Tour Customized by: Wing
Daryl

Daryl

USA

Reviewed on November 19, 2019

Hi Wing Zeng,

Thanks for the bus arrangement, everything went very smoothly. I've attached some photos of our day in Longjiang.

For your questionnaire: 

1. The Hong Kong Inline Hockey Team was very happy with their private escort service to and from the hockey rink during their visit to Shunde to compete in the Greater Bay Inline Hockey League. Highly recommended.

2. Our travel arrangements were catered specifically for our sports team; the willingness to completely accommodate our schedule was much appreciated!

3. Yes, for future group travels, I will be contacting China Discovery.

Regards,

Daryl

Date of Experience: November 8, 2019
Trip Type: Traveled as Business
Tour Customized by: Wing
Wendy

Wendy

Hong Kong

Reviewed on November 19, 2019

Yanny,

Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again. 

Wendy

Date of Experience: November 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Elie

Elie

Belgium

Reviewed on November 19, 2019

Dear Wonder,

As you can easily imagine, coming back home after almost two and a half months, there was a lot to do!

We have written a report (see attachment) summarizing our experience and including a number of recommendations. You'll see that we are very satisfied with our trip and that we feel that this is greatly due to your role in its preparation and in its implementation. Feel free to use our report as a testimony of our satisfaction with the services provided by China Discovery.

We won't hesitate to recommend China Discovery to people wanting a private tour through China. Feel free to have potential customers contact us by e-mail if they wish to know more about our experience.

Best regards and thank you again for everything!

Elie

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Sak

Sak

Thailand

Reviewed on November 19, 2019

Hi Tracy,

We have a wonderful times on this Xian trip. Our guide, Kelly, is very exceptional and knowledgeable. She took good care all of us .

I will definitely recommend your company to any of our friends who interest in exploring China on a small group and we will definitely use your company for our next China trip.  

Please say thanks to Kelly from all of us. She made our trip enjoyable and memorable.  

Thanks again and hope to use your company in the near future.

Regards,

Sak

Date of Experience: November 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Esther

Esther

Israel

Reviewed on November 18, 2019

Dear Mike,

We have returned home after our interesting trip to China. All the tour arrangements went very well, the guides were knowledgeable and helpful, the hotels were good and the sightseeing very good.

We will certainly recommend your company to anyone wanting to tour China.

And a special thanks to you Mike for all your help in organizing this trip,

You can use our evaluation and picture on your web site.

Best regards,

Esther & Baruch

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Mike
Willa

Willa

Hong Kong

Reviewed on November 18, 2019

Dear Mike,

Thank you for the arrangement for this cruise. Me and my all friends are enjoy this trip. I have been Tibet once, maybe can go once more.

Willa 

Date of Experience: November 12, 2019
Trip Type: Traveled as Friends
Tour Customized by: Mike
Win

Win

Philippines

Reviewed on November 17, 2019

Hi Yanny!

I must apologize for replying so late. I got so busy with work and kept forgetting to reply to you. Thank you for asking about our tour. We had a really nice time with Cheryl. And sure let me answer your questions. I hope its not too late yet.

1.How about your tour arrangements? 

Before the actual tour, we were in contact with the travel consultant Yanny He, who helped us customize the tour we wanted. She had to re do the itinerary several times since we had to keep changing our itinerary considering our budget and time constraints. Yanny was always cheerful to help.  Once we got to China, and once our tour started, everything was effortless as we were met in the train station. We had our own personal car service with guide and chauffeur. We were brought to the tourist spots and back to the hotel, until we were done with our tour and we were brought to the airport. Everything in the tour package agreed upon beforehand was what we given to us in the actual tour. 

2. Are you willing to recommend our service to those who would like to come to China ? 

Yes very much. And also it was the most affordable one we find, but also quality

3. Your general opinion on us?  

It was a good value for money and legitimate tour service. At first we were hesitant because there were many reviews of scams of different tour agencies. But this one was legitimate. 

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Our tour was in Henan--Longmen and Zhengzhou. It was around 4days. Our main goal was the Shaolin temple which had been my dream since I was a kid, after watching my first kungfu movie 

Win

Date of Experience: November 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Peggy

Peggy

Canada

Reviewed on November 15, 2019

Hi Lyn

We received all the lovely pandas. Thank u very much. We enjoyed our trip very much. Jason is very pleasant and helpful.

Peggy

Date of Experience: November 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Lindsay

Lindsay

Britain

Reviewed on November 15, 2019

Hi Riley,

Thanks for your email. It was a very good tour, Vivian was extremely knowledgable about the city and the warriors. She went at a good pace and was very patient with my daughter! All the logistics came together really well and went smoothly.

All in all very good, and we would definitely come back to you for any future trips.

Many thanks 

Lindsay 

Date of Experience: November 8, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Neel & Sita

Neel & Sita

Britain

Reviewed on November 15, 2019

Dear Lily,

Sita and myself had a lovely honeymoon, it was well organised and everything went to schedule.

The tour guides in each city were very knowledgeable and helpful to make each day unique and tailored to our needs.

We have no hesitation to recommend China Discovery to all our friends.

Thanks

Neel & Sita

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Carol & Dave

Carol & Dave

Britain

Reviewed on November 14, 2019

Hi Lyn

We have just arrived home and would like to say an enormous Thank you. We had a fantastic time and your planning and arrangements all worked perfectly. We will certainly be sharing our good experience and photos with friends and family, and will definitely recommend you and China Discovery to anyone we know travelling to China in the future.

With very best wishes

Carol & Dave

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Jenny

Jenny

USA

Reviewed on November 14, 2019

Hi Vivien,

I am going back to US today and I will send you a review when I got back to the States.  Overall we had a real good time. 陳慧 is a very pleasant lady. We enjoyed her a lot. I will give you a more detail evaluation when I get home.

Jenny

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Elizabeth

Elizabeth

Australia & Hong Kong

Reviewed on November 14, 2019

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Date of Experience: October 30, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Candy & Laurie

Candy & Laurie

Israel

Reviewed on November 14, 2019

Hi Wendy,

We have just returned home today from our month away and, rather belatedly, I wanted to thank you so much for the lovely scarf and gifts you sent us to Chengdu.

Our Chinese trip was absolutely perfect and we loved it.  For your information I will give comments on the guides:

Chengdu – Yijia

What a lovely girl, a pleasure to be around, incredibly innovative and helpful, beyond the calls of her job. She helped us get SIM cards for our phones, told us about the Opera near our hotel, even joined us for the panda workday.  Am not sure about how much knowledge she has but it was certainly enough for us.

Chengdu – Shani

First whole day in Chengdu.  She was very nice and knew her history.  Very informative about the Temples.

Xian – Vivien

We didn’t get off to a good start with her unfortunately as, although the driver was waiting for us at the station, she had been delayed with other clients and was 45 minutes late.  After our initial anger and seeing how upset she was we all settled down and I have to say she was incredibly knowledgeable and most informative. The next day, when we went to the Terracotta Warriors I don’t think we could have been with a better guide.  She was excellent.

Guilin & Yangshou – Lona

What a pleasure this guide was and so informative.  She certainly knows her history of the sites she took us to.  Very dedicated and we thoroughly enjoyed being with her.  I think she was the absolute best.

Shanghai – Tracy (I think)

A different caliber entirely.  Arrived late but with lots of excuses and no apology!  She was fine when we got going but her English wasn’t up to that of the others, nor was her knowledge I think.

Beijing - Kai

Probably the most well informed of all the guides we had, and a charming person.  He was most caring and happy to share his knowledge of all the sites as well as impart information about life in general in China.

Pick-ups were all excellent, with good and careful drivers. All in all we had a wonderful time in China and thank you so much for arranging it all so well for us.

We will certainly recommend you to our friends and if you need us to give recommendations to future clients, we shall be happy to do.

All the Best,

Candy & Laurie

Date of Experience: October 22, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Karl

Karl

Germany

Reviewed on November 12, 2019

Dear Lily,

All worked out very well and I enjoyed the cruise. Thank you once again for your help.

Definitely will recommend your company if somebody asks me.

Best regards,

Karl

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Michael

Michael

USA

Reviewed on November 12, 2019

Hello Ms. Wing,

Here are some comments on the trip, answering your Evaluation form. I would have to say you were very helpful and patient with us through out the entire experience. From planning to execution of the trip. All the arrangements went well without any problems. Slight changes were never an issue.

I would recommend your services however keeping the tour private is the only way to go. It’s personalized service that way. You are very well organized. We would be happy to tell potential customers about our trip.

Attached are pictures of us and our Guides. They were all great and fun to be with.

Thanks for a wonderful time.

Regards,

Michael

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Nurit

Nurit

Israel

Reviewed on November 11, 2019

Hi Rita,

We would like to thank you for all the arrangements. The cruise was wonderful. Nancy was on time and very helpful. 

Best regards from us in Israel. 

Nurit and Beny

Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Bill

Bill

USA

Reviewed on November 11, 2019

Mark,

Thanks for your message.

(1) My wife and I had a very good time on our cruise -- some beautiful scenery, a nice boat, and excellent service throughout our trip. 

(2) You and your team provided us with excellent service and were very responsive to our questions. Thank you very much for your assistance.

Bill

Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Dephne

Dephne

Singapore

Reviewed on November 08, 2019

Hi Riley,

I am very happy with the service you have provided.

Yes we were pretty worried that if we would be able to board the cruise and next my hubby leg was infected.

It ended up all good. Thank you so much for your efficiency.  

I have recommended you to my friends who wishes to travel to the 3 Gorges.

Regards

Daphne

Date of Experience: October 29, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
John

John

Britain

Reviewed on November 08, 2019

Hello Wendy,

I have filled in the details below and added a few photographs.

Quite happy for you to share on your website and very happy to recommend your service.

Can I say from all of us we really enjoyed the tour. All hotels were very nice and you personally have provided an excellent service. All transfers and guides were very nice and knowledgeable and level of service again was excellent.

Overall thank you very much and if we ever return we will definitely be in touch.

Please let me know you have received the email

Cheers John B

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Joseph

Joseph

USA

Reviewed on November 07, 2019

Dear Lyn Wang,

Just wanted to let you know how much we enjoyed the Tour you scheduled for us. It was really great having the tour guides and drivers at each location to make sure we were on schedule and were able to get to the next location on time. We could not have done nearly as much of the tour on our own.

Each of the four (4) tour guides was very helpful and fully knew their area. Sherry in Chongqing and Bailey in Shanghai were outstanding.

I took many pictures so it will be a few days before I can edit and load them on my computer. When I do, I will send you some of the highlights.

It was a great trip and we certainly will recommend your Company and specifically Lyn Wang to anyone we know that plans on going to China.

Thanks again for a Job Well Done.

Bet wishes, 

Joseph

Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Noah

Noah

Reviewed on November 06, 2019

Hi Yanny!

It was a great weekend! Thanks! Ellen was a great guide and the experience at the Dujiangyan Base as a Panda was amazing and I'll never forget it! I had a great day Sunday exploring the Panda base near the city and seeing more pandas including babies, toddlers and red pandas.

Working on a trip advisor review.

Yes I would recommend your services!

Date of Experience: October 27, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Leisa

Leisa

Australia

Reviewed on November 06, 2019

Ahh, so sorry Wendy.

When I got the first message we were still overseas and I am still just catching up with things after getting back.

I haven’t been through my photos yet but will be sure to send you some through and provide feedback.

We had the best time and were very happy with your help and the places chosen by you. It was a great holiday! I will provide feedback and photos asap.

Thanks again for everything and I will definitely pass on your details to friends visiting China and would not hesitate in going through yourself for our next China trip.

Will talk soon.

Leisa

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Edita

Edita

Italy

Reviewed on October 31, 2019

Dear Yanny He,

We just came from Hong Kong. We would like to thank you very much for the organisation. We had wonderful trip to Guilin . We enjoyed every moment of our trip. Our guide  was very professional and wonderful person! Thank you.

Best wishes

Edita Conte

Date of Experience: October 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Ana

Ana

Spain

Reviewed on October 29, 2019

Hi Yanny,

1.How about your tour arrangements?

 The Tour arrangements were very good, The Hotels,The flight and train journey were perfect.

2.Are you willing to recommend our service to those who would like to come to China ?

Yes very much so, the Guides and drivers were all very good, it made my time in China more enjoyable, I learned so much, it was very easy.

3. Your general opinion on us?   

 I was pleased with the quality of all the arrangements and professionalism of the guides and drivers, well done.

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Unfortunately I have lost all my photos due to a problem with my computer, As you can imagine I am very upset.

5. Could you please write some comments comments for me and our company in the link below? Undoubtedly it would be quite beneficial for my personal career. If so, I really appreciate it!

I have found working with You Yanny to have been quick and easy, nothing was a problem, the Hotels, Flights, train journey all we very good. Will recommend you and your Company to whomever asks.

Thank You

Pete

Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Pete

Pete

New Zeland

Reviewed on October 23, 2019

Hi Yanny,

1.How about your tour arrangements?

 The Tour arrangements were very good, The Hotels,The flight and train journey were perfect.

2.Are you willing to recommend our service to those who would like to come to China ?

Yes very much so, the Guides and drivers were all very good, it made my time in China more enjoyable, I learned so much, it was very easy.

3. Your general opinion on us?   

 I was pleased with the quality of all the arrangements and professionalism of the guides and drivers, well done.

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Unfortunately I have lost all my photos due to a problem with my computer, As you can imagine I am very upset.

5. Could you please write some comments comments for me and our company in the link below? Undoubtedly it would be quite beneficial for my personal career. If so, I really appreciate it!

I have found working with You Yanny to have been quick and easy, nothing was a problem, the Hotels, Flights, train journey all we very good. Will recommend you and your Company to whomever asks.

Thank You

Pete

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Remi

Remi

USA

Reviewed on October 14, 2019

Hello Yanny,

Good, I hope you guys too.

1- Very good. Even if things went out of the way for a moment, they will know how to fix it.

2-Yes. Definitely.

3-Very professionals, dedicated and honest.

4- Yes, but because I'm very busy I will do the two things you are asking me during this week. The pictures first and TripAdvisor.

Thank you Yanny, We also wish you the best and the same for all your people.

Regards

Remi

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Yanny
Youngnan

Youngnan

USA

Reviewed on October 07, 2019

Hi Yanni,

Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong.  All the transits were smooth and the hotels were comfortable.  Our guide, Carol, was awesome too.

Many thanks,

Youngnan

Date of Experience: September 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
Rosetta

Rosetta

Australia

Reviewed on September 28, 2019

Hi Yanny,

Thankyou. Fantastic Xi’an was magical, you have some really great staff there, Bruce Johnny and Mary really know their stuff and know how to keep people engaged... well done

Guilin is the icing on the cake, the cruse was sensational and the hotel right near the lake is a great location, beautiful view from window 

Thanks again for keeping in touch.

Rosetta

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Wilbur Reinfeld

Wilbur Reinfeld

Israel

Reviewed on November 10, 2019

Hi Jack,

We loved it! Will definitely do it again if we go back to china. The book was lovely, the staff was great, scenery was gorgeous and we loved the entertainment. Wish it could have been longer.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
Agnes

Agnes

UK

Reviewed on November 9, 2019

Hi Wonder

We just came back from our great vacation. Thank you so much for coordinating the trip for Xiamen & its surrounding areas. Everything went very smoothly and you had done an excellent job!!  You also have a good team of guides & drivers, they are all very good & helpful. Definitely we are happy to recommend your company to our friends & relatives who want to visit China or may be for our next trip.

Every thing was really well planned & arranged and you were very responsive so our experience was really good.

Thank you

Date of Experience: November 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Robb Hennessey

Robb Hennessey

USA

Reviewed on November 9, 2019

Hi Rita,

Thank you so much for the return of funds I left in the Hong Kong hotel. I really appreciate your efforts on my behalf.

Additionally that you for the lovely gift, reflecting the Panda, Gand Chinese opera. It was most thoughtful, and very much appreciated.

We were treated most wonderfully by our guide Cherry.  She was helpful, flexible, informative and kind

Date of Experience: November 4, 2019
Trip Type: Traveled as
Tour Customized by: Rita
Allister

Allister

Australia

Reviewed on November 8, 2019

Hi Wendy 

Apologies for the late reply been busy in the office.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES We appreciated your assistance and updates

2. How was your tour? Are you satisfied with the tour we arranged for you? YES we were looked after both by Kiki and Eric 

Kiki helped Dylan in the yellow Mountains to overcome his tiredness and helped him achieve the extra walk into the valley 

Eric looked after us and when Dylan left his stuffed Koala in Beijing arranged for the hotel to courier it to Shanghai and arrived within 24 hours 

3. Do you have any suggestions on improving our services? Not really 

Regards,

China Travel Photos

With Our Kind Tour Guides

Date of Experience: October 28, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Vasant and Mangala Betkerur

Vasant and Mangala Betkerur

USA

Reviewed on November 8, 2019

Hello Leo,

Thanks for your email. Yes I am back to USA after a long trip to China. I have now fully recovered.

Our trip to China is one of the memorable trips we have taken. Thanks to you and China Discovery, we enjoyed our tour without a glitch. It was very well organised and executed.

Our flights and trains were all on time and very comfortable. The vehicle, tour guides and the drivers were very respectful and flexible to accommodate all our needs. We were impressed by all the tourist sites, especially the grottoes and other sites in the silk route. All the sites are well maintained and the facilities were  excellent. We saw several cultural shows and they were all very enjoyable. We have no hesitation in recommending your services and China Discovery travel agency to all our friends and relatives.

Good luck and thank you,

Best regards,

Date of Experience: November 24, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Gary

Gary

USA

Reviewed on November 8, 2019

Hi Vivien,

We enjoyed the cruise. The new ship was very nice and the staff were wonderful. The arrangements you made for us on the trains and the cruise perfect. I appreciated your advice. Thank you

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Janine

Janine

Australia

Reviewed on November 7, 2019

Hi Riley,

The trip was excellent. Everything about it was wonderful. It was more luxurious than I had expected. The staff were excellent, so kind and helpful.  They even cooked gluten free food for me and served me separately.  There was so much to do that we were never bored and everything was perfectly organized.  

I would thoroughly recommend this trip to my friends.

The only problem we had (and this is not your fault) was that the taxi from our hotel to the dock dropped us a long way from pier 5 and we had to pay Y100 to the porter to have our bags carried.  Perhaps in the future you could explain exactly how to get to pier 5.

Thank you Riley for such a wonderful trip.

Date of Experience: November 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Luciana Leung

Luciana Leung

Canada

Reviewed on November 7, 2019

Dear Riley

Thank you for your arrangement and follow up for our China trip. Everything is going well with your help. We got the train tickets once we checked in at Beijing Hotel. Tomorrow we are going to Xian.

The cruise experience exceeded our expectations. We upgraded to executive suite at acceptable price with more spacious room at Level 5 and other privileges including VIP restaurant, free 24 hrs lounge access and free laundry. The cruise manager Jeffrey was very attentive and other staffs are helpful.  The excursions were well organized and the local guides spoke good English.

We are looking forward to our next trip and your further assistance.

Best regards

Date of Experience: October 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Stefan

Stefan

USA

Reviewed on November 6, 2019

Dear Wendy,

I want to thank for your special effort in securing the tickets for us. I apologize if I appear to be too frantic but I was just not used to how things are done in the rail system. We had good time in Huangshan and Alex was wonderful. I definately would recommend Chinadiscovery to all my friends. We are also thinking of future trips and would definitely contact you. Thank you again and have a good one.

Date of Experience: October 29, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Javier Gayan

Javier Gayan

Spain

Reviewed on November 6, 2019

Dear Mr. Liu

We still are grateful for your service and patience.

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

- Your reservation service was very helpful.

- We still think yours is one of the best options to cruise the Three gorges

(2)  Do you have some suggestions for us to improve our service?

- The greetings offer of drink forfaits and the rest were a little shocking.

- We would have appreciated  those arrangements would be settled beforehand.

(3)  If you come to China again, would you like to use our service again?

 - Life is short and the world quite big ...

- We would recommend your services.

Yours sincerely

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Mike
Mukund and Seema

Mukund and Seema

India

Reviewed on November 6, 2019

Dear Lyn,

Delighted to see your email. Yes, we are both fine and I must say that our China trip worked out extremely well thanks to you. Right from the word go, you have been so helpful and prompt in all your responses. Your advice was great and the choice of places to visit was just right. We do appreciate your help mid-way in getting our room in Novotel, Beijing, changed. All our tour guides – Yoyo in Beijing, Fiona in Hangzhou and Melody in Shanghai were very polite, friendly, helpful and flexible. So were the drivers too. Please covey our heartfelt thanks to all of them. Our thanks are also due to Mark who picked us up when we landed in Shanghai and Tina who was there to pick us up, help us with ticketing and drop us off twice at the Shanghai Railway Station. The weather was good throughout and everything went exactly as planned. Without doubt, we will recommend you and China Discovery to our friends. In fact, we have done so to many already.

Many thanks again and warm regards from both of us,

Date of Experience: October 22, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Sylvie

Sylvie

France

Reviewed on November 5, 2019

Hello!

Sorry for the delay, 

We really enjoy our day at Bifengxia. Even if the weather was rainy and cold. And even if the road was just a nightmare. We were only the two of us, and it was perfect : this journey was my daughter’s birthday gift. 

So, thanks for all, Echo. 

I will just suggest for the next travelers to wear warm clothes. And be aware that there’s work on the road : may be it’s not the good time to go to Bifengxia, you should check when the road will be ready.

Best regards.

Date of Experience: November 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Donna Savage

Donna Savage

USA

Reviewed on November 5, 2019

Lyn Wang,

Thank you for your email. We have enjoyed this trip tremendously. We want to give a special thank you to Sheri in Chongqing. We thought she went beyond her duties to insure we were well taken care of. All guides were very informative and helpful but we thought she went beyond her duties to insure we were well taken care of. Also Bailey in Shanghai was excellent. We really liked Shanghai. 

Aside from experiencing language barriers which was difficult for us at times, we had a good experience. I’m sure Mr Weichman will send you a followup once we arrive at home. 

Thank you,

Date of Experience: November 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Wilfred

Wilfred

Singapore

Reviewed on November 5, 2019

Dear Catherine,

We are back in Singapore now.

Wish to thank you for arranging the Yangtze River Cruise, hotel in Yichang and the high-speed rail tickets back to Chongqing.

The crew in the Yangtze Gold 8 Cruise ship were also very welcoming and helpful.

We had a lovely time on the Yangtze River, especially in viewing the three gorges and the lesser three gorges.  The views were splendid.

Would like to update you that the Wanda Orange hotel goes by a different name now and somehow the reception took some time to find our booking.

However, once that was sorted out, everything was fine. We had a good view from our room window.

We were pleasantly surprised with the development and lights in Yichang city too and the lively activities along the riverside park in the evening and morning.

The high-speed train was punctual and the ride was also very smooth.

Overall, we had a very good trip.  Thank you once again for all your help.

Best regards,

Date of Experience: November 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Marina Lomax

Marina Lomax

USA

Reviewed on November 5, 2019

Hi Tracy,

The trip was just what we wanted. Thank You for helping us on our way to a great trip.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Vivien

Vivien

USA

Reviewed on November 4, 2019

Hi Lyn,

We had a very good time in Tianjin and would definitely do another tour through you and recommend you. Please be aware the ferris wheel in Tianjin is complicated for non Chinese to get on!  It requires filling out long forms electronically and paying with an ap, not real money. We went for a walk instead!

Date of Experience: November 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Michael Kwong

Michael Kwong

USA

Reviewed on November 4, 2019

Zoe,

We were back to US. We had wonderful time during Yangtze Cruise and Chongqing Tour.

David was super and knowledgeable guide. Also, we had a safe and comfortable ride in Chongqing - driver was good.

Thank you very much for your help in arrange all these.

Thanks

Date of Experience: October 28, 2019
Trip Type: Traveled as Couples
Tour Customized by: Zoe
Yen Lee

Yen Lee

Australia

Reviewed on November 4, 2019

Dear Leo

Thank you for your email. We really enjoyed our China tour with China Discovery. The itinerary planned for us were very comprehensive which allows us maximum time to enjoy the natural beauty and attractions each locations had to offer with minimum shopping trips. We really don't like those tours that spend a lot of time bringing us shopping rather than spending time to explore the attractions and I am really glad the tour that you organized for us did not make us do that.

The transfer from one place to another was also arranged very well and we were well looked after. The hotel and meals arranged were good except for the hotel in Beijing where the toilet is not very clean especially the shower cubicle. Other than that we were really satisfied with the hotels arranged which were in convenient locations in the city center and the food was great.

The tour guides were also very accommodating and look after us very well especially Lily and the driver Mr Chang from Beijing who really made sure that we had a really enjoyable time in Beijing.

We will definitely deal with China Discovery for our next trip to China and will not hesitate to recommend China Discovery to our friends.

Kind regards

Date of Experience: October 21, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Tyler

Tyler

Canada

Reviewed on November 2, 2019

Hi Wing,

See answers below.

I was very pleased with the tour company. On the first day of our trip we got an emergency call from home. China Discovery’s tour coordinator and tour guide bent over backwards to get us to the airport on time and to squeeze in a spectacular visit to the Great Wall on the way. They went above and beyond the call of duty. I would highly recommend them to my friends. I look forward to going back to China to finish my tour with China Discovery.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Martin

Martin

Ireland

Reviewed on November 1, 2019

Hi Echo,

I just wanted to drop you a line to say a huge “thank you” for organising our wonderful trip to China!

Both myself and Claire had an absolutely fantastic time and seeing China of today was awe inspiring.

We were delighted with the itinerary – although tough, (hotels, trains, planes and cars), it was worth getting to see every iconic site and more besides!!

We met the wonderful guides and drivers on our travels, and although it is very difficult to single any out one, I thought Danny, who looked after us in Guilin and the surrounding areas – was incredible.

The other guides were equally fantastic and they ensured we visited every site and more, to really make our trip to China a fantastic and memorable trip of a lifetime!

Thank you again for all your assistance and help you have provided over the past few months – you made this a trip to always remember.

If you could pass on both Claire and my thanks to everyone involved in making our trip very special, I would really appreciate it!

Best regards always,

Date of Experience: October 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Steve

Steve

USA

Reviewed on November 1, 2019

Superlative team and organization

Review of China Discovery

Our group of 7 toured 3 weeks across China from Shanghai to Tibet. It was to be the trip of a lifetime, and it was. In my due process to search for the best itinerary and TA for us, I found Leo Li of China Discovery. Compared to other top in-China TAs, CD and Leo Li gave me everything I wanted including the best price for the desired itinerary. None of us were strangers to China. I was born there and had been there 5 times since, while the others had toured the capital cities but never the remote regions of Hunan, Sichuan, Yunnan, and Tibet.

We were always prompted met with a guide as soon as we left the airport security area; we were transported in clean mini-vans with plenty of bottled water. It was always door-to-door everytime. We would be dropped off at one end and after the tour, the mini-van would be waiting for us at the other end -- no backtracking. Nothing was ever stolen or missing in the secured vans. The many guides we met were always courteous and spoke varying degrees of fluency but always well-informed. One even held my wife's hand as she walked slowly on icy pathways in Huanglong National Park.

Their pricing was reasonable -- better than if I booked myself. We stayed in not only elegant country inns, but also at Pullman, Sofitel, Shangri-la, and Grand Hyatt.

I have nothing but praise for Leo and his team. He is easily accessible 24/7. That is really necessary in China. His English is flawless, his personality infectious. We met him in Chengdu. Ask for Leo Li.

Date of experience: October 2019

Date of Experience: October 15, 2019
Trip Type: Traveled as Friends
Tour Customized by: Leo
Josef Paintner

Josef Paintner

Germany

Reviewed on October 31, 2019

Dear Mrs. Zeng,

We liked your Arrangement very much and would book your service again.  

Thank you

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Marc

Marc

Canada

Reviewed on October 31, 2019

Good morning Mark,

Thank you for all your support. Here are the answers to the questions:

1. Very good service: Patient, good arrangements, great hotel suggestion in Yangshuo (Li River Resort), answered all questions. Would recommend!

2. Drivers were all perfect. Tour guides were too, and Dickson had been very flexible due to rainy conditions, appreciated.

3. Guilin/Longsheng/Yangshuo is outstnading.  Jinshanling Great Wall should be one of the 7 wonders of the world.

4. All was great. A suggestion for hikers like us: Offer either optional lunch or take-out lunch as we often want to hike/explore on lunch time and not spend 1 hour in a restaurant in the middle of the day, especially when sunny.

I will plan to do the TripAdvisor recommendation when back at home.

Many thanks and best regards,

Date of Experience: October 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Helen and Adrian Wild

Helen and Adrian Wild

Australia

Reviewed on October 31, 2019

Dear Lily,

We have now returned to Australia after the holiday you organised for us in The Guilin and Hunan areas and are happy to provide some feedback on the service you offered.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Lily was efficient and polite and always got back to us within 24 hours of our contacting her.  She was very patient, particularly when the first trip we planned had to have major changes made due to our personal circumstances.

2. How do you comment your tour arrangements? 

The tour was everything we expected.Timing was excellent and the attractions we visited were beautiful. Your country has spectacular scenery.

Some things are worth mentioning:

  • The Guilin Park Hotel, while comfortable, was not really 4-star. The bathroom was very old, with mouldy wall tiles.  We would not recommend this hotel to others, although the location was perfect and the exterior and foyer looked beautiful.  The restaurant was uninviting, and the bar was not operating at all.
  • The One Art Hotel in Ping’An was superb, and the family operating the business were very friendly and welcoming. This hotel is highly recommended.
  • If we had our time over again we would have liked 2 nights in YangShou.  It was a lovely town and small enough for us to wander at our leisure
  • The bike ride along the Yulong River and then to Moon Hill and The Banyan Tree was great fun
  • There were long car trips involved in our visit to Fengshuan.  Perhaps we could have made a return trip from Zhangziajie by train and then flown from Zhangjiajie to Shanghai.
  • Steven was an excellent guide and he provided advice as to where we should eat for our evening meals. He also suggested things for us to eat.
  • Kevin was good, but perhaps not as helpful as Steven. He tended to rush us past things we wanted to see and we often had to ask him to slow down. 
  • It was difficult for us to order from restaurants in the Zhangziajie area.  There was very little English spoken – and I had not downloaded a translation service to my phone before I left.  I was not able to access this once I was in China as access to Google was blocked

3. Are  you  willing  to  recommend  our  service  to  your  people  who  also  have  an  interest  to  visit China?

We certainly are. This is the second time we have used your service and have no complaints whatsoever.  It is an excellent service and Lily is a pleasure to deal with.  We only wish we could have met her personally to thank her.

 4. Your general opinion on us?

5 star!  Well done

5. Do you have any suggestions on improving our services?

2 suggestions: 

Perhaps you could advise future customers to download translation app before they arrive.

Your guides could have with them a simple menu in Chinese/English that customers could refer to when in a non-English speaking restaurant. 

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

See attached photos

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?   

Yes, of course.

Thank you once again for a wonderful itinerary,

Warm regards,

China Travel Photos

Lovely Villages and Beautiful River in Hunan and Guilin

Date of Experience: October 16, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Jagdish Bhat

Jagdish Bhat

India

Reviewed on October 30, 2019

Dear Riley,

All of us have reached safely to our home. We enjoyed our tour of China a lot. All arrangements made by you were excellent. All the hotels were very beautiful & breakfast was awesome. All the three ladies got the vegetarian food as per our request. We thank you for that. Everywhere the vehicles were comfortable & drivers were good. Guides also took very much care of us as we are all senior citizens. In short all of us enjoyed our holidays in China & will plan to come again there next year to some different places in China.  

I thank once again to you for such a nice arrangement of our holidays in China & will recommend to our friends & relatives the same.

Looking forward,

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Tinh Tien & Hao

Tinh Tien & Hao

Australia

Reviewed on October 30, 2019

Dear Lily

Thank you very much for organising a very smooth tour for us. Your help is very much appreciated.

Lee is a top class guide and very resourceful. We very much enjoyed the tour with him

Again thank you for all your help.

And we wish you & Lee all the very best in your career

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Anjali Patel

Anjali Patel

India

Reviewed on October 30, 2019

Hello Wonder,

The tour was arranged very nicely, just excellent!

Thank you for the same.

With regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Arifin

Arifin

Indonesia

Reviewed on October 30, 2019

Dear Wonder,

We have concluded our whole trip to China and now we already back home.

Thank you for your arrangements during our trip to Zhangjiajie, it was so helpful and wonderful trip.

Regards, 

Date of Experience: October 28, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Tim and Glenys

Tim and Glenys

Australia

Reviewed on October 30, 2019

Hi Jack,

Could you please pass on our appreciation and thanks to Management and staff at Yangtze River Cruises.

My wife and myself have just completed a cruise from Chongqing to Yichang on 7/10/2019. We wish to say that the cruise was excellent. The land excursions were excellent and interesting.

With regard to the Victoria Jenna, the ship was clean, and ALL crew were very helpful, courteous and friendly and in our opinion did there jobs in an excellent manner.

We also enjoyed the food and the amenities on board.

A big thankyou to YRC for the excellent way they handled our booking and the prompt attention to our inquiries along the way.

The Yangtze Cruise was one of the highlights of our trip to China and will always be remembered.

Keep up the good work, we will always, when the opportunity arises recommend YRC and the Victoria Jenna to any of our friends looking for a cruise on the beautiful Yangtze.

Date of Experience: October 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Anita Pomberger

Anita Pomberger

Austria

Reviewed on October 29, 2019

Dear Mr. Li,

Thank You for the opportunity to give some feedback!

Our journey through China was perfektly organised! For me, it was a very good combination between sightseeing, historical information about the Republik of China and beside that, it became nearly the feeling of a roadtrip with good old friends!!! On the one hand, our driver Ladu (maybe I wrote it wrong!?) drove us very safely and though we couldn't speak a word together, the communication was warm and friendly! On the other hand, our guide Pipoo was always very careing, when we had some problems with the altitude, so that we were never worried. As I said before, all the time he was able to make a good mix between interessting historical facts about the sights and the developement of China, but also framed it with a lot of fun. It never got boring or exausting. Pipoo was also very helpful, when we had some problems with the service of one hotel, to manage this problem. So even in those few problemsituations, we never felt uncomortable or lost!

I want to thank You Mr. Li and Your Team for organising this unforgetable trip for us. From my side, i wish defenitly to come back some more times in this beautiful country and hope to have the same guidance and service I was able to enjoy this time!

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Leo
Suzanne

Suzanne

USA

Reviewed on October 29, 2019

Hi Lyn

So nice to meet you. The trip went so smoothly, it was such a pleasure to have all those arrangements made ahead of time. Thank you for all your hard work.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Oh

Oh

Malaysia

Reviewed on October 29, 2019

Dear Tracy,

Just reached home this morning. Yes, we do have excellent vacation with a good guide and excellent driver. Billy is a good and helpful guide, he took care of us all the time and make sure we enjoy the trip. The driver is very skillful in driving because he is local from Jiuzhaigou .

Thanks for everything and let us have a good memorial time in Huang long and Jiuzhaigou .

By the way do you handle Muslim trip to Jiuzhaigou ?

Thanks and regards

Date of Experience: October 23, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Chen SiouEng

Chen SiouEng

Singapore

Reviewed on October 29, 2019

Hi Leo, 

Yes, the cruise on the Victoria Katarina went very well. The boat was well maintained (looked in better condition than the Yangtze Gold 5, & 6), the food was more than adequate,  the tours arrangements went smoothly. 

Thank you for thoughtfully putting me in the English speaking group for meals, as my Mandarin is woefully inadequate. 

Thanks also for your prompt replies to my queries. 

Best Wishes, 

Date of Experience: October 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Leo
Antonella Massera

Antonella Massera

Italy

Reviewed on October 29, 2019

Hi Jack,

I’m sorry for answering just now! 

Yes the trip was great. Lhasa is a so magical place with so many devoted people. It is stunning! 

Everest base camp was really spartan but it worths to see this giant mountain from so close.  

The bus trip was also ok, except my previous idea to go to Kathmandu I think it is the best because you avoid doing the same road back and forth. 

Anyway everything was very good and the group too. 

Thank you for organizing everything.

All the best.

Date of Experience: October 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Annette

Annette

UK

Reviewed on October 28, 2019

Hi Lily

Thanks very much for organising the refund of admission fees for us.

We had a great time with Jim and really enjoyed our two days with him. The driver was very good too. We are pleased that we made the trip to Wulong.

Thanks again

Date of Experience: December 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Kostadin

Kostadin

Australia

Reviewed on October 28, 2019

Hi Tracy, 

As everything in life my trip to China came to end. It was great, so many things I saw. I feel I have been in China for a year. I had very good time. 

You were great and made everything to go smooth. Well organised. 

Thanks for everything. I will try to write very good review soon and of course recommend you to other. And I hope I will have chance to cone back again and see many other things. 

Thanks for everything again and all the best in work and future.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Peter

Peter

Malaysia

Reviewed on October 28, 2019

Hi Rita,

Yes, it’s was cold but after seeing Jiuzhaigou the lifetime experience is definitely worth it!  Maybe we are just lucky in that day of visit rather than the snowing day just the day before at Huanglong.

Jason is a great guide.

China Travel Photos

Lifetime Experience in Jiuzhaigou and Huanglong

Date of Experience: October 22, 2019
Trip Type: Traveled as Friends
Tour Customized by: Rita
Lynica

Lynica

Singapore

Reviewed on October 28, 2019

Hi Tracy

I am good. Back in Singapore, safe and sound. Hope everything is well with you too. Please see my feedback below.

"I would like to thank Tracy for arranging this private tour for us. We have very limited time and would like to see as much as Zhangjiajie as we can. We are delighted that you helped us to make it happen. We are able to see key areas of the magnificent park and get enough rest at the cosy hotels, with the help of our personal guide, Kevin and driver. Thank you all for the good job!"

Regards

Date of Experience: October 23, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Faye

Faye

UK

Reviewed on October 28, 2019

Hi Jack,

Sorry I meant to message you but I’ve been suffering a bit from jet lag! My whole family had a wonderful holiday. Every tour guide was lovely and we thoroughly enjoyed every experience. Thank you so much for everything you did to make it such an amazing holiday! I will be leaving an excellent Trip Advisor review shortly. Also thank you for the note and gift we received in Chengdu it was very kind of you and we all loved them. Thank you again for everything.

Kind regards, 

Date of Experience: October 24, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Neil

Neil

Australia

Reviewed on October 28, 2019

Good morning Riley,

We are still enjoying China, fly Shanghai to Australia today.

The C. Glory was exceptional in all areas, food, cabin/balcony, all good and weather great, so lucky...!!!

English information and cruise staff first class. Alan entertainment officer so friendly along with river guide.

Regards

Date of Experience: October 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Yolante

Yolante

Taiwan, China

Reviewed on October 28, 2019

Wonder 你好!我们已經在機場等候登機了! 此次旅遊一切順利!导游很热情尽則,天氣也好!謝謝你的安排!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Margarita

Margarita

USA

Reviewed on October 27, 2019

Hi, Jack, that what I want to put on Trip Advisor, please read and let me know if it is something you expected.  Also if you can advise me what was that place in Xi’an I am writing about I will put it there.

10 days semi-private tour

10 days tour with the group of 6 friends was totally amazing, it was perfect combination of physical activity, information to process and just moments to enjoy.  Out of all included and optional activities I want to highlight just two special moments in Xi’an and show on the Li River in Yangshuo.

Whith basically all-time rain our visit to Xi’an was bright, interesting and full of surprises thanks to our wonderful guide Timo.  It started late in the evening when we arrived in the city and was taken to…I don’t remember name of that place, but it was a long street filled with lights, decoration, different activities, lots of people, some in traditional cloths and etc.  And the next day, after seeing the Terracotta warriors, City wall and other place of interests there was another surprise for us. One person in our group had a birthday and what he got as a gift from our tour company was creative, unique and above our best dreams (don’t want to go into details in case somebody else wants to celebrate birthday in Xi’an).  The only thing I regret about is we did not tip our wonderful guide enough. Tip recommendation was at the very end of our confirmation letter and none of us bothered to read it to the end until the mid of the tour.  We used our best judgment, and as it turned out it was not that good, he deserved much better. 

And show in Yanhshuo – I have no words to describe it, have never seen anything like that before, definitely worth seeing it even under the rain (theater does not have a roof).

So many great picture, so much great moments to remember!

Date of Experience: October 16, 2019
Trip Type: Traveled as Friends
Tour Customized by: Jack
Cheryl

Cheryl

Canada

Reviewed on October 27, 2019

Hi Ashley! 

We have now completed our China tour with you and are sailing away on the ship. So I wanted to take a quick moment to thank you for an AMAZING trip!!!  You were such a pleasure to deal with and super responsive to all my questions and requests.  And then your tour partners stepped up to deliver on all the promises you made. We were taken care of every step of the way!!! We couldn’t have imagined getting better service!

There were so many little extra touches that your team gave us that took your service from beyond great to outstanding but here are a few examples:

- When we were dropped at our hotel in Beijing Fong Fong came up to our room with us to make sure that everything was in order and we didn’t need anything.

- Fong Fong and Mr Lee went out of their way and found us a Subway restaurant so we could grab a submarine sandwich to eat on the train.

- Fong Fong stayed with us at the train station until we got on our train and had our luggage stowed. She even took me to a different part of the train station in search of a western toilet for me.

- I wasn’t feeling great in Xi’an and Vivian made sure I drank lots of water, found comfortable places for me to sit and rest when needed and automatically found elevators and shorter routes to help me see everything with as little effort as possible.

- Vivian also stayed with us until we were on the train, which was a very different experience than some other fellow travelers who used a different tour company and were just dropped at the front doors of the train station

- Gila and Zhang adjusted their plans to take us to the Opera in the evening.  This was a BIG ask given that we only decided to do this the day of (because I hadn’t been feeling well and wasn’t sure if I’d be up to it) and then they had to then be back in the morning at 5:30 to take us to the airport.

- When we were dropped back at the hotel after the Opera Gila came in with us and made arrangements with the hotel to have a “to go” breakfast ready for us in the morning.

- Gila stayed with us at the airport and helped us navigate through the check in process and the payment for our extra piece of luggage.  This was invaluable for us as I’m not sure, with the language barrier, if we would have been able to sort all this out.

I will definitely complete your evaluation and send it to you when I get home. I will also go online and post my extremely positive review of your company. However, I did want to let you know how pleased we are and how grateful we are to you and the team for an amazing adventure! 

P.S. Thank you SO MUCH for the beautiful gifts. We LOVE them!!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Livia

Livia

Italy

Reviewed on October 26, 2019

Hi Lyn,

Please ignore this mail. We’d a great time with Caroline today, yesterday we just had some misunderstanding. 

She was very nice with us, considering that we wanted to change the program in Shanghai.

She made her best to satisfy our needs, and we’d a wonderful time togheter.

I want to thank you because our trip was wonderful in China!

Everything worked perfectly, and we sastified all our desires.

Unfortunately we didn’t receive your present in Chengdu.

We’ll prepare a wonderful review for China Discovery and your job.

Thank you so much for everything!

Best

Date of Experience: October 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Johannes & Josephine, Paul & Deborah

Johannes & Josephine, Paul & Deborah

Netherlands, Australia

Reviewed on October 25, 2019

Dear Echo,

We have now returned from our China visit and I want to thank you for your assistance in providing excellent guides, drivers and hotels for our trip away.

We were most impressed by the professional manner in which they conducted themselves. Never did we feel uncomfortable and that is a great recommendation for any guide!

We would gladly recommend your company to others looking for a more personal way to travel without the bother of a large group booking.

Thank you once again. It has been a pleasure to use China Discovery.

Kind Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Echo
Carol and Greg Sadlier

Carol and Greg Sadlier

Australia

Reviewed on October 25, 2019

Dear Echo,

We have now returned from our China visit and I want to thank you for your assistance in providing excellent guides, drivers and hotels for our trip away.

We were most impressed by the professional manner in which they conducted themselves. Never did we feel uncomfortable and that is a great recommendation for any guide!

We would gladly recommend your company to others looking for a more personal way to travel without the bother of a large group booking.

Thank you once again. It has been a pleasure to use China Discovery.

Kind Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Birgit, Jürgen, Gerd & Petra

Birgit, Jürgen, Gerd & Petra

Germany

Reviewed on October 25, 2019

Hello Vivien

Thank you for all. The organisation of the tour was perfect. Every guide stood at the right time at the right place and was very friendly.

Our first guide Kai is the best guide we ever had. We will ever remember the time with him in Beijing.

We recommend China discovery to all our friends.

Kind regards

Date of Experience: October 20, 2019
Trip Type: Traveled as Friends
Tour Customized by: Vivien
Cecilia

Cecilia

USA

Reviewed on October 25, 2019

Wing,

We had a great time in China. Thanks for such a culture packed itinerary 

Below is the evaluation sheet from the confirmation letter

There is one thing in shanghai I need to bring up. I paid 720 rmb each for our Disneyland tickets. It turns out the shanghai tour guide bought 1 regular (standard) and 1 senior (selected) ticket for us. The senior ticket is 200 rmb cheaper than the regular ticket. Should I get a refund? I found that out at the entrance when the ticket checker keep checking my birthday on the passport and not my daughter’s. I asked her why and she said I have a senior ticket.   Please let me know

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Excellent. Ms Zeng responded to all my requests in a timely manner during the planning phase and during our trip

2. How do you comment your tour arrangements? It was more than expected. The trip to Chengdu introduce us to Chinese culture that we were not aware of. We are still talking about the face changing performance we attended. 

3. Are you willing to recommend our service to your people who also have an interest to visit China? Absolutely. I have been telling my co-workers about the private tour we had.

4.  Your general opinion on us? Very responsive and very familiar with the Chengdu area.

5. Do you have any suggestions on improving our services? better tour guides in Shanghai. however Ms Zeng was able to re-mediate the situation

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? I am sending a few pictures of the pandas. A baby, an older one eating lunch and the forgotten red panda. These are pandas that we actually saw

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice?  yes

Thank you China Discovery for an excellent tour

If we decide to visit other areas in China we will definitely engage your service again.

China Travel Photos

Giant Panda and Red Panda

Date of Experience: October 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Ilona

Ilona

Reviewed on October 25, 2019

Hello Vivien,

First ...many thanks to my amazing travel consultant Vivien Li. Actually this was my third times joint her arrangements’ tour , she always available to help us during times of trouble and attentive to our demands. I applaud her for her quickness in finding routes and alternative destination. She also are quick to respond & responsibly, if there is a problem or anything that inconvience us as a grouble.

I would like to also say that despite our large group size of 20 people and the majority of them are eldery tourist Vivian aptly provided them with access to convinient wheelchairs as well as arranging the easiest possible routes for the eldery. I commend Vivian for her great job because our group is difficult to manage and she made our trip enjoyable and convinient.

We also like to thank you Moon (Kunming) and Nyama (Shangrila) our tour guides for helping the tour going smoothly and make it less stressful for our tour members. Thank you for the clear and concise explanation of the landmark and famous place of the tours. We also like to thank you to Mr. Deng our driver who take us safely to our destination despite the difficult terrain also his friendly & helpful attitude. 

Finally I would say that this tour is great and beautiful. It worth your every penny to go to Yangtze River cruise, Zhang Jia Jie and also Kunming , Dali , Lijiang & Shangrila.

Date of Experience: October 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Stephen Howick

Stephen Howick

UK

Reviewed on October 25, 2019

Dear Tracy

Thank you very much the cruise was excellent, the staff really friendly and the food was great. We had a great time and will recommend you to our friends,

Regards,

Date of Experience: October 15, 2019
Trip Type: Traveled as
Tour Customized by: Tracy
Dana

Dana

USA

Reviewed on October 22, 2019

Hi Wing,

Thank you for your email.  I am just settling back in after the end of my vacation. We had a great time on the cruise!  

1) The tour arrangements were excellent. We appreciated the English-speaking guides and the planned excursions were very interesting.  

2) No changes for service improvement, everything was great.

3) Yes, I would use the service again.

One favor I would like to request is that I have not yet received the fapiao from the boat. We paid for beverage packages, food upgrades, and other items on the ship so I was hoping to get a (personal) fapiao for that.  Are you able to request that?

Thank you again for your help.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Jean

Jean

Reviewed on October 22, 2019

Hi Wonder,

We’ve just arrived at our Beijing hotel and there was a packet waiting for us containing our train tickets.

We are very pleased with the service we have received from you and will certainly use China Discovery for any future trips to China. Your company was recommended to us by a work colleague last year and Vivienne I think organised a really good day for us in Xian. So of course when we needed some Chinese rail tickets this year your company was the first one we tried.

Many thanks for all your help.

Date of Experience: October 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Jennifer and Elaine

Jennifer and Elaine

UK

Reviewed on October 22, 2019

Hi Wonder

Sorry in the delay in responding to your email, but I have still been away travelling.

Elaine and I were very impressed with your company and your service. We are happy to reply to your survey as follows

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Absolutely

2.  How’s the service of the tour guides during your whole tour?

 Excellent

3. Would you like to recommend our company?

 Definitely 

Cheers

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
John Mc Keown

John Mc Keown

Ireland

Reviewed on October 22, 2019

Dear Wing Zeng,

We have just returned to Ireland after an INCREDIBLE trip to Beijing, Xian and Shanghai. The tour guides and drivers were SUPERB and gave us a fantastic experience for the duration of our time in China. We will always treasure the great memories from this UNFORGETTABLE trip. China is such a beautiful and vibrant country. It was our pleasure to experience such a fantastic time in your wonderful country.

Thank you so very very much for all your great help and organisation in arranging an unforgettable trip for us.

It is GREATLY appreciated.

Regards,

Date of Experience: October 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Mike

Mike

USA

Reviewed on October 21, 2019

Hello Lyn,

Thank you for your email. Our tour yesterday was very good. The guide, Ms. Melody, was great as was the driver.  Traffic was difficult, but that’s impossible to avoid. So it was a good day. My work colleagues also enjoyed the day very much.

Yes, I will keep your info future reference for myself and others. 

I am unable to send you photos now as they seem to be removed when I try to email.  I may try to share a couple of photos once I return to the US and my regular Internet connection.

Thank you for organizing this trip for us.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
David

David

Australia

Reviewed on October 21, 2019

Hello Mark

Thank you for your email. I apologise for the delay in replying but I have had some computer issues that took some time to resolve.

The cruise was excellent with the onboard services (food, accommodation and services) to a very high standard. We had some excellent weather that made the scenery that much more spectacular. I would certainly recommend the Century Paragon to any of your clients.

I have attached some pictures of some of the scenery along the trip.

With my best regards

China Travel Photos

Beautiful Gorge

Date of Experience: October 15, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Gavin & Brenda

Gavin & Brenda

UK

Reviewed on October 21, 2019

Hi Tracy,

We are well, thank you - we had a marvelous time in China.............Brenda thought it was an amazing holiday! And it was everything she hoped for. She sends her thanks for the gifts.

Everything went very smoothly and we felt 'looked after'. Andie, Johnny and Shannon were very informative and personable - we'll 'sing your praises' on Trip Advisor.

Thank You again.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Benedikt

Benedikt

Germany

Reviewed on October 20, 2019

Hi Riley,

Thanks for your email and sorry for my late answer.

My response is short and easy: Everything was perfect. Thank you again!

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Lou

Lou

USA

Reviewed on September 30, 2019

Echo,

I finally have the time to say how thankful Valerie and I are to you for putting together a wonderful excursion.

Everything went very smoothly and we would certainly recommend you and China Discovery to our friends.

Ruby and Waldner were very knowledgeable about Chengdu and Xi’an and the places we visited. Both spoke very good English which made Valerie and I very comfortable. They were particularly very helpful at the airports and train stations.

The drivers also were very helpful and skilled.

You did a great job in selecting the Hotels and setting up the logistics of meeting with the guides.

I would like to let your supervisor know what a wonderful job you and the guides did.  If you send me a name an email address I will let them know 

Sincerely

Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Eleanor Williams

Eleanor Williams

UK

Reviewed on September 30, 2019

Hi Echo,

We had a fabulous trip to China with your company. I would like to write a nice review. Can you send me a link or tell me where you want me to post it online and also send me the full name of your company so I get the details correct please.

There was one restaurant that we were not happy with and Lucas can provide you with the details, apart from that everything was amazing.

Thank you

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
John

John

USA

Reviewed on September 23, 2019

Hi Echo,

Thank you for your email. The trip was great! I shall write a brief review for you in the next few days. The good (almost everything) and suggestions for improvement (only a couple). 

My one sister-in-law had a phone which was easy to view in the daylight. She will be emailing me some of her photos over the next few days. Then I shall complete the form and send it to you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Amy

Amy

UK

Reviewed on October 19, 2019

Hi Wonder,

Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.

The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.

Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!

Thank you again, we will definitely recommend the cruise to other people.

Best wishes,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Sofia

Sofia

Mexico

Reviewed on October 18, 2019

Hi Wonder!! How are you!!

Sorry for the late response, it has been a bit more time demanding coming back home than I expected!!

We will gladly write a review in trip advisor. Actually Rubi and I worked on a review for you that you can find below, it is written both in English and Spanish if that helps you with the Spanish speaking countries. Also for your information we are sending you our comments of hotels and guides, but that is for you only.

Wonder Wang was fantastic since day 1, he always replied very quickly to our multiple emails and questions. He worked in record time to provide us with a perfect itinerary that adjusted not only to our wishes, but as well to our budget.

As many customers have pointed out, thinking of paying for your trip to a chinese company many miles away could be nervewracking. Nevertheless, you have nothing to worry about, we did the payments through paypal and Wonder and China Discovery fulfilled all our expectations, always going the extra mile.

As an example, once our itinerary and plane tickets were booked, the Chinese government informed that the Forbbiden City was going to be closed in order for the 70th Anniversary preparations. That was very sad, but Wonder informed us right away appending the official communication and with lots of new proposals for us to choose from. Kudos Wonder!!!

Both the guides and drivers were fantastic, they took us to really nice places for lunch with plenty of food and gave great recommendations for our dinners. The vehicles were impeccable, and they always greeted us with water bottles. Thank you Jack in Beijing, Lucas in Xian, Lee in Guilin and Nini in Shanghai.

We have nothing but gratitude to Wonder and China Discovery they managed to make our trip a hassle free no worries holiday, in a challenging country. Definately we will be booking our future China trips with them.

Wonder Wang fue fantástico desde el día 1, siempre contestó rápidamente todos nuestros correos y nuestras dudas. Trabajó en tiempo record con nosotras para poder lograr un itinerario que fuera perfecto, que no sólo se ajustara a nuestros gustos y deseos si no también a nuestro presupuesto. 

Como todos lo han dicho, el pensar en pagar vía paypal a una empresa china a tantos kilómetros da nervios. Sin embargo, no tienen nada de que preocuparse, Wonder y China Discovery cumplieron todas nuestras expectativas!!! y siempre fueron más allá atentos a nosotras y a lo que pudiera pasar. 

A modo de ejemplo, cuando ya habíamos organizado todo nuestro viaje, el gobierno de China informó que la Ciudad Prohibida estaría cerrada por preparativos para el 70 Aniversario. Wonder inmediatamente nos comunicó esta triste noticia, adjuntando el comunicado oficial y con miles de propuestas de visitas. Muy bien resuelto!

Los choferes y guías fueron espectaculares, los lugares a donde nos llevaron a comer deliciosos y sus recomendaciones de lugares de cenas muy buenos. Los vehículos siempre estuvieron bien cuidados y limpios. Todos los días nos recibieron con botellas de agua. Excelente atención!! Gracias Jack en Beijing, Lucas en Xian, Lee en Guilin and Nini in Shanghai.

No nos queda más que agradecer a Wonder y a China Discovery por permitirnos disfrutar inmensamente de nuestras vacaciones, resolviendo todo lo necesario. Definitivamente para nuestros siguientes viajes a China buscaremos a Wonder Wang de China Discovery sin dudarlo.

Now Wonder about your questionnaire, yes you can give our contact details to customers. And finally here are our personal comments on hotels and guides for you:

Beijing:

Jack was a fantastic guide, he knew a lot, he always had great information to talked about. He took us to great places to eat and gave the most wonderful recomendations for dinner. We had a great time with him! 

Sunworld hotel: excellent location, rooms are ok, it is true it is a bit old hotel, but staff was great, the room was clean and of good size for 2 people for a couple of days is good. For this hotel our only concern was the restaurant, it is not big enough for the amount of guests, so unless you wake up really early, it will we difficult to find a place to seat at rush hour. Food choice was good and ok for a couple of days.

Xian:

Lucas was really funny, he had cool fun facts and made the visits were interesting. He also took us to really delicious restaurants and was very attentive to us and our needs. He knew the museum was going to be crowded so beforehand he showed us lots of great pictures and information of the most representative pieces on his ipad so we could appreciate them calmly. We loved that!

Xian Park Hotel, was one of our favorite hotels, room was large and clean, staff was really attentive and the breakfast was great with lots of options to choose from.

Shanghai:

Nini was really sweet and kind, she explain lots of interesting things about the chinese culture and about her and her family. She was our first guide so we didnt know what to expect. We found it odd that on the museum she took us to the top floor, explained to us one jade piece and then left us on our own to explore the museum. We didnt know if this was what we could expect from the guide, but Lucas did it different because he stayd with us through the whole visit to the museum and explain the most important pieces which was nicer than us going alone. The restaurant she took us was nice, clean and with lots of food although it wasnt the best of our trips the other restaurants were tastier.

Sunrise on the bund: our first leg of the trip we thought the hotel was great, the room size and bathroom were great, the breakfast was amazing and the staff very attentive. We thought it was a bit far away, although metro station was close. What shock us the firs time was that one of the beds had holes and hairs between the mattress and the sheet. But our last day the room was better situated and had no problem with the linen. 

Guilin:

Lee was such a nice guy, he was very attentive, he taught lots of cool things and took great pictures of us!! he took us to really nice restaurants and was very helpful with everything we needed.

Guilin park hotel: from our perspective it is not possible to compare the Guilin Park and the Sunworld as the same category 4 stars. We think the Guilin park must be a 3 stars or less. Or maybe it was just bad luck for us the room we were in. The staff was attentive and the location was good. For us the problem was the room, the carpet was dirty, the wallpaper was coming off on several places, the bathroom had damp and mold on ceiling and on the shower, the tv only had 1 channel in english. All the corridors and the room next to us smell awful of cigarette. And the breakfast had very little options and was not nice in taste, we actually bought some food and decided to have that as breakfast for the second day instead of what was offered in the hotel. 

We decided not to bother you with this during our trip, because at the end we knew that we had a tight budget and the first thing we decided to do was to pay less for hotels, and because we could survive it for 2 days. But if we were going back to Guilin we now know that we will be willing to pay more for a better hotel.

If we were to go back to all the same places we will certainly stay at the same hotels except for the one in Guilin, as we say for us it is very far from a 4 stars.

Finally Yangshuo Mountain retreat: was everyhing we wanted and more, rooms were great, food was excelent as well as service!!!

Well Wonder I hope all of this information is good and useful for you.

Once again thank you for everything and we will keep in touch!!

Did you like the mezcal??

Regards

Date of Experience: September 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Fendy Setiadi

Fendy Setiadi

Indonesia

Reviewed on October 15, 2019

Hello Yanny,

Thanks for the tour planning and sorry for my delayed response.

The tour arrangement was very professional,

I will recommend the tour service to my friend if they come to China.

Our general opinion is that the travel tour is very organized and has much experience on organizing tour.

Attached are some of the picture we took during our travel

Best regard,

China Travel Photos

Taking a Selfie with the Terracotta Warriors

Date of Experience: October 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Yanny
Gerhard

Gerhard

Reviewed on October 14, 2019

Hi Wendy,

I now had some time to put some pictures and a map of our journey together onto a travel blog page. You can see them (optimal on computer display, not so good yet on mobile) at:

http://www.gerhardbechtold.com/Home2/travel.html?trip=China2019

And in general about my journeys at:

http://www.gerhardbechtold.com/Home2/traveloverview.html

Thanks again for the wonderful trip organized by you.

Kind regards

China Travel Photos

Traveling Beijing, Longji, Yangshuo, Guilin, Shanghai and Having a Cruise

Date of Experience: September 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Geoff

Geoff

UK

Reviewed on October 16, 2019

Dear Wendy,

Thank you very much for your help in arranging the tour for me. Your replies were always quick and informative. I am happy to say that the tour was very good. I dont actually have any suggestions about how it might be made better,  I just regret that I was not able to spend more time exploring Tibet, however in the short time I was there I think I was able to get a good taste. My guide was very helpful and informative and Namtso Lake was very beautiful to gaze out at.

Thank you again, and i am sorry for the delay in this reply.

Kind Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Alexandra

Alexandra

Austria

Reviewed on October 14, 2019

Hi Lily,

Is it normal to be charged 500 yuan deposit at the Sunshine Hotel? I hope I will get it back later?

So far the trip has been great! I loved Guilin! What beautiful scenery!! Amazing.

Question: do you offer walking tours of the Great Wall?

Thanks!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Candice

Candice

USA

Reviewed on October 14, 2019

Hi Lyn,

Yes it was fantastic- Vivian was cool and funny we enjoyed her company. Both guides were exceptional and very flexible.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Lorna

Lorna

USA

Reviewed on October 2, 2019

Hi Mark,

Please see our feedback below:

1- Yes, he was fast to answer my emails. Mark answered all my questions until it was clear for me.

I felt very comfortable with all his answers He would let me know in advance if there was a festive day or he was going to be out of town.  Excellent service!

2: all our tour guides were amazing! Made every moment extra special!!  I liked all a lot specially our guide from Chengdu and Beijing

All were terrific and they know where to take us, the explanation of everything

I felt very comfortable with all of them. Kevin was great watching that I wouldn’t fall or get to tired

Increíble guides and choferes too!!

3.  I am going to recommend your company with friends and family

Excellent service!!! We felt save every moment in China

4. Of course I will send pictures

I will write in Trip advisor and recommend specially you mark

You were so kind with us all the time

Thank you so mucho for all your work and keeping us safe and happy

Increíble increíble trip!!!

China Travel Photos

Enjoy Our Time in Beijing and Xian

Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Mark
Ramniklal Varu

Ramniklal Varu

UK

Reviewed on October 13, 2019

Dear Jack 

I would like to thank you for arranging a wonderful once in a life time China trip for us. We thoroughly enjoyed our tour. You have a good team of guides and drivers throughout our tour. Hotel were very good and comfortable. We will certainly reccomend your company to our friends who would like to do a similar tour like ours. My wife Manjula and Myself Ramniklal varu , Amita and Chandrakant Chandarana would like to thank you and your team for a lovely trip. It was lovely to meet you in a hotel and thanks for the lovely gifts. 

Thank you.

Date of Experience: October 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Alice

Alice

UK

Reviewed on October 13, 2019

Dear Rita,

The train was fine thank you again for arranging .

Warmest regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Christina

Christina

India

Reviewed on October 13, 2019

CHINA DISCOVERY (CHENGDU CHINA): chinadiscovery.com Highly recommended.

The itinerary ; 16 days private tour in Shanghai Hangzhou Guilin Zhangjiajie Xian Beijing and group tour Yangtze Cruise (13th Sept to 28th September 2019)

If there is one word that best describes the flow of our 16 day long tour to China , the word is SEAMLESS. Our tour operator China discovery (based out of Chengdu China) were simply awesome. Right from the time we landed to the our last day they ensured we were cared for and made all efforts to make the trip memorable. It all started with an email to Leo Li (Representative at China Discovery). I’m sure he practices meditation coz he never lost his cool answering the several questions we had and innumerable changes we made before landing. He replied to my queries even whilst on his personal leave….that’s dedication. He guided me on the dates. We would have landed during golden week and that would have been a challenge with the local holiday crowds. Leo was also empathetic when we lost our perfumes, hairspray and swiss knife to security at the railway station in Xian (bear in mind you cannot have these if you are taking the bullet trains). He arranged to pick the confiscated items from the railway authorities and ship it back to us in Dubai. The level of service is par excellence. Having travelled extensively I can vouch for China discovery for the extra-efforts they put in to make it a great experience.

All tour guides spoke good English (Trust me you need one). I would like to mention KAI (Our guide in Beijing). He is an excellent story teller. Got us hooked to the history of China (Wish I had someone like him teach us in School). Then there were the other guides who gave us enough time as required, never overdoing the information bit. Answering the never ending questions we threw at them.

Our only setback during the trip was missing The forbidden city tour. The site was closed earlier than expected; as preparations were on for the 70th National Day. However we were re-imbursed by the tour operator.

China has something for everyone. We chose the more scene route. Avatar mountains of Zhangjiajie are surreal, the rice terraces of Guilin, the Li river cruise , the lake city of Hangzhou and the Yangtze cruise were all a delight to experience. We insisted on a no-shopping tour.

Food can be a bit of a challenge to a few . Chinese food although popular may be quite different than how its made in a foreign land. If you are a vegetarian , pls specify this to your tour operator to help them guide you.

Hotel rooms were comfortable and locations were perfect. We could wander around the happening streets in every city and enjoy a dinner and a drink whilst taking in the local experiences.

People of China love to take pics with foreigners and its fun to share a smile , a laughter or even a hug with well-meaning individuals. Chinese parents encourage their kids to speak in English. So do indulge in a bit of a chat with the little one’s .

Tips :

When visiting China , ensure you give it at least 2 weeks. It’s a huge country, with every city/town/village offering different experiences.

Keep an eye out for what you cannot carry on train journeys or risk prohibited items getting forfeited.

VPN : Buy it to stay connected.

Have an offline app to translate your language into Mandarin (This is a BIG help)

Do not take offence if the Chinese don’t smile back at you. They are not being rude. It’s just my understanding that they do not know what to make of your smile. They do not understand your intent or it could be that they simply don’t smile often. They are lovely people if you get to know them .

Do not pack in too much for the day. Every location has lots to see, so a lot of walking. Shortlist your choices and finish the day at around 5 or 6 p.m . This way you are ready for the next day.

China will surprise you in ways you weren’t expecting.  This middle kingdom is indeed a sleeping giant as Napoleon Bonaparte rightly put. The country has had a remarkable growth economically. They have adapted to change .The transportation systems are super-efficient , the development in tourism is surprising and all these changes while keeping its traditions and culture alive.

China fascinates.

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Russell

Russell

Australia

Reviewed on October 13, 2019

Hi Wonder 

Thanks for all your help 

See comments below 

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes very polite and helpful at all times 

2.     How’s the service of the tour guides during your whole tour?

 They were very good and helpful 

3.     Would you like to recommend our company?

 Yes

Thanks

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Magnus Trygve Roeger

Magnus Trygve Roeger

Norway

Reviewed on October 13, 2019

Dear Wing Zeng, 

Enclosed are some pictures from our great China journey. You are free to publish any of them on your web site.

Did you receive them?

A Tripadvisor recommendation will follow soon.

Best regards,

China Travel Photos

Beijing & Xian

Date of Experience: September 27, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wing
Malvika

Malvika

USA

Reviewed on October 12, 2019

Hi Wonder, 

The tour was very good. We managed to cover a lot of places in a short period of time, thank you for arranging it. 

Here are the answers to your questions: 

1. Yes, very prompt with detailed replies. 

2. Tour guides were all good. 

Christy in Guilin was good, however, she could have done a better job in accommodating our food preferences as she preordered all meals for us without giving us the options from the menu or choice of vegetable/meat. She took us to many interesting places and did a good job of that. 

Eben in Chengdu was very good. His command over English was really good, and shared a lot of knowledge about Chengdu and China with us. He managed to get us into the Panda reserve without waiting in line at all. Food options from him were very good, and he helped us order even for dinner. 

Phoenix in Xi'an was also very good and showed us a lot in a short period of time. 

3. Yes

Thank you for all your help over the past few weeks!

Best,

Date of Experience: October 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Richard Waldrop

Richard Waldrop

USA

Reviewed on October 12, 2019

Dear Ms. Riley,

Aixiao and I enjoyed the cruise very much. The ship was almost new and the accommodations for our deluxe cabin were quite nice. Considering the high price for upgrade to larger cabin I'm glad we stayed with what you booked. Crew of the ship were great but I'm very glad that Aixiao speaks Chinese to help us. We had a wonderful time and all of the reservations you made worked out perfectly. Train ride from Beijing to Yichang was great. No problems with 2nd class tickets because we each had our own comfortable seats. Thanks so much for handling our reservations and bookings. You are a good professional travel agent.

Sincerely,

Date of Experience: October 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Neel and Sita

Neel and Sita

UK

Reviewed on October 12, 2019

Hi Lily,

We arrived in Chengdu last night. Thank you for the wodnerful honeymoon present, we love it a lot!

Can’t wait to see the pandas today.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Benny

Benny

Canada

Reviewed on October 12, 2019

Hi Wonder,

Sorry for the late reply. I got sick coming back from the China tour. Below are my answers:

1. I am actually really impressed with Wonder's response time to my emails. He always reply within the same day and with answers. In fact, this is one of the thing I told my friends when I made the recommendation about your company. Wonder is just wonderful.

2. The tour guide is great during my trip at Hangzhou.

3. I have already recommended a few of my friends to contact Wonder for their future trips. 

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Helen and Adrian

Helen and Adrian

Australia

Reviewed on October 11, 2019

Dear Lily,

We are having a wonderful trip. Thank you for your organisation. 

Kind regards,

China Travel Photos

Beautiful Autumn Scene in Longsheng

Date of Experience: October 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Franck

Franck

France

Reviewed on October 11, 2019

Hello Rosalyn.

My 2 days hike has just finished and it was really great. So thank you for helping me to organize this hike. And I want to specify that I really enjoyed the company of my guide Mr David(张国亮). He has been really great and careful with me and the hike will not have been the same without him. And the driver (张伟泉) was also nice. Thanks a lot to both of them, and to you. Also to inform you that my phone number and wechat will not work after tomorrow.

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Monika and Carla

Monika and Carla

Switzerland

Reviewed on October 11, 2019

Dear Jack

We had a very nice time in China. 

We filled in all the different feedbackforms allready. 

To make a Trip to Longji, it could help to know in advance, that in makes sence to bring a small bag.

The most important information for you is to know, that everything was perfectly organized. 

Thank you very much.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
Nadine S. Koobatian

Nadine S. Koobatian

USA

Reviewed on October 11, 2019

Hi again,

This is my review.  

NadineTravelCoord

Exceptional experience for architecture students in Tibet!

Review of China Discovery

Pending review

As the travel coordinator for a graduate school at a major US university, I work with travel industry professional daily. I can honestly say that the service provided by Riley Guo and Tibet Discovery was the best I have ever encountered. From the moment we decided to reserve a tour for a group of our graduate students and faculty until the day the group returned, Riley Guo was exceptional. We had less than thirty days to organize passports to China, travel permits to Tibet and the trip itself. Many experienced travel professionals told me that it would be impossible to organize a group to travel to Tibet in that short time period. Well, they haven't met Riley or worked with China Discovery. Because we did it! And our group had an unbelievable time.

Riley was involved every step of the way. She advised us on visa requirements, the flights, tour details, how to prepare the students for what they would encounter in Tibet. Every e-mail I sent to her (and I probably e-mailed her daily for the entire month of planning) was promptly answered and every question answered. She was the model of efficiency and a treasure-trove of knowledge. We never could have organized this trip without her. She even provided the faculty traveling with the students with her personal cell phone number because she was going to be away on holiday during the time the group was in China/Tibet and urged them to contact her during her own vacation if they needed assistance during the trip. Honestly, where else can you find that level of service??

The students and faculty had a remarkable visit. They saw sights that will stay with them forever. The hotels were perfect. The food was great. The tour guides instructive and knowledgeable. The travel plan went without a hitch. Everything promised was provided and then some. Our group was traveling for educational purposes (they are architecture students) and not simply on a tour and the tour guide made every effort to create a program that would meet the educational goals of the trip and highlight areas that would be of interest to our students.

I can't praise China Discovery or Riley enough. I will definitely use them again for future trips. I wish all tour companies operated like this company. Everything was perfect! Thank you China Discovery!

Date of experience: October 2019

Date of Experience: September 16, 2019
Trip Type: Traveled as Students
Tour Customized by: Riley
Robert Cervero

Robert Cervero

USA

Reviewed on October 11, 2019

Hi Wonder: 

We enjoyed our tour of Yunnan.  For the most part, things went fine and our tour guides/drivers were quite good. 

My responses to questions are below:

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes.  Very prompt an informative responses to email inquiries. 

2.     How’s the service of the tour guides during your whole tour?

The guides were good, some better than others. 

3.     Would you like to recommend our company? Because of the high elevation, the tour guide in Shangrila should have recommended purchasing supplemental oxygen before the hike; we only discovered it was possible to buy oxygen when we were on the hike and saw many others had oxygen canisters.  Also recommend booking non-Chinese tourists like ourselves in hotels suitable to foreigners; some of the hotels were not well suited for foreigners because the staff did not speak English and there were no international TV stations.  Lastly, we recommend the tour guides ask us for lunch preferences and let us choose meals among a menu of options; several times the tour guides ordered our food and we did not like what was ordered.

Thanks for your help with organizing our enjoyable and memorable tour of Yunnan province.

Kind regards,

Date of Experience: October 3, 2019
Trip Type: Traveled as
Tour Customized by: Wonder
Sushil

Sushil

India

Reviewed on October 10, 2019

Hi Wendy,

Q: How was your tour overall? Are you satisfied with the tour we arranged for you?
Excellent

rgds

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Clare and Alex

Clare and Alex

UK

Reviewed on October 10, 2019

Hi Wendy,

I hope you had a good National Week.

When we said goodbye to our guide Gila we thought we had lost our feedback form. However when we unpacked in Shanghai we found it. So I have attached photos of our feedback. I will try and also post it.

We had a brilliant time in Chengdu. Gila was a wonderful tour guide so please thank her for her hard work. After Chengdu we went to Xi’an and Shanghai and are now in Beijing. We are really enjoying time in China - it’s an amazing country.

Many thanks,

Date of Experience: October 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Gaye

Gaye

Canada

Reviewed on October 10, 2019

Hi Jack,

We loved the cruise. The staff was awesome. We felt very special. There was great service and wonderful food.  Steven was particularly helpful. We saw the doctor and he was knowledgeable and made us feel at ease when Dave was ill. The scenery was breathtaking. 

I will pass your name on to others.

Sincerely

Date of Experience: September 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
David

David

Singapore

Reviewed on October 10, 2019

Hi Jack,

My wife and I had a fantastic time on the Yangtze Explorer. We enjoyed the tour very much. We particularly liked our cabin, the fantastic service, and we really enjoyed the cruise across the 3 gorges.

We will definitely be recommending this to our friends.

Best,

Date of Experience: October 6, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Jean Pierre

Jean Pierre

France

Reviewed on October 10, 2019

Dear Jack,

Globally, the participants were very satisfied of the trip

Everything was on time and organization without any problem

The guides were very good more specially  in Lhasa and Beijing they know very well ‌the story and are very good in description of the visited sites and very thoughtful for all the domestic aspects of the trip

Planes and train were on time ...............no waisted time!

The hotels were very good in Xi'an good in Beijing and Lhasa : good situation and good service the one in Xining was a little bit under expectation : far from the center and service only average

The visits were well orgarnized and very interesrting

Of course, the timing was tight as we stayed only 12 days but I think that it gave a good image of the various acpects of your country
Thank you for all the work that you did for our pleasure

I shall recommand your agency if some other people want  make a tour in China

I shall send some pictures in another mail

Bests regards

Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Atilano

Atilano

Mexico

Reviewed on October 9, 2019

Hi Mr Wang,

Of course and thanks. Everything was very well organized and we had a wonderful experience in China with the itinerary you made for us.  Support was great !!!

My answers below!!!

Best regards and thanks for everything!!!

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes he was; Mr Wang gave us an excellent service before and during our tour answering all our doubts and helping us with all requests made. 

 2. How’s the service of the tour guides during your whole tour?

The three of them were great (guide and chauffeur). They were very kind, had a lot of knowledge and all itineraries were fully satisfied. 

 3. Would you like to recommend our company?

Of course, I’ll do so whenever somebody tells me is planning a travel to China

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Gabriele

Gabriele

USA

Reviewed on October 9, 2019

Hi Wendy,

Yes, we had a wonderful trip, thank you so very much. I added comments after your questions. I will send a few pictures in a separate email. Thank you very much for a great tour.

1.Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wendy was wonderful. She always replied quickly to our emails, answered all of our questions and was willing to make any arrangements we needed.

2.How was your tour? Are you satisfied with the tour we arranged for you?

The tour in the Huangshan mountains was wonderful. Our guide Zora was helpful checking into hotels. We were lucky to have great weather and the mountains didn't disappoint at all. Zora knew the tour very well and took us to many highlights of the mountains. Be prepared to climb MANY steps. The Xihai Hotel in the mountains was also perfectly adequate. We also visited Hongcun and Xidi, two ancient villages. And we had a tour on the Xin'an river. The first stop in the ice cave is not a highlight, but the other three stops were well visiting. The stop in Jiusha Village is particularly beautiful in the fall, when the harvest is displayed.

When not in the mountains we stayed at Huashan Huiyan Hotel. It is not a fancy hotel, but the location is right by the 900 year old Tunxi street. Perfect to spend an afternoon and evening. Zora, our guide, was helpful in pointing out some areas to visit.

3.Do you have any suggestions on improving our services?

It might have been nice to have a guide in the Tunxi street. We had so many questions. Zora was great answering them the next day, but it would have been nice to have her with us on our first visit. Otherwise, I couldn't think of any improvements. I would definitely use China Discovery again to arrange for future travels.

 

China Travel Photos

Huangshan Mountain and Village

Date of Experience: September 25, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Peter Kosogorin

Peter Kosogorin

UK

Reviewed on October 9, 2019

Vivien

I was very impressed by the cruise director and all the staff who were very friendly and helpful throughout the voyage. The accommodation, facilities and meals were all of a very high standard and the cruise was a very enjoyable experience.

Thanks.

China Travel Photos

Relaxing Cruise Trip

Date of Experience: September 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Carl

Carl

UK

Reviewed on October 8, 2019

Hi Wendy

Thanks for reaching out.

Yes - everything was good: 

  1. Was your travel consultant of our company polite and patient to answer your questions? Yes, thanks
  2. How was your tour? Are you satisfied with the tour we arranged for you? Yes, well planned and I enjoyed it.
  3. Do you have any suggestions on improving our services ? No - it was really good

Thanks again

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Thomas

Thomas

Australia

Reviewed on October 7, 2019

Hi Wendy,

Thanks. We all got back home safely in one whole piece!.

We are happy to provide, please see our feedback as follow:

I will do the “Trip Advisor” later.

We are happy to provide you our group photo so that you can published into your website:

Please let me know if you need any further information

On behalf of our group, I thank you once again for your dedicated effort so that we have a great holiday in China

  1. How was your tour with us in China?

Overall, our tour was good but hard to choose which part of the tour was the best. Below are our daily tour activities:

Zhangjiajie is our first destination:

On day 1, local guide, Carol was helpful, punctual and spoke English well. Her local knowledge was handy where she took us on the shortcut up to "1-step from Heaven" which saved us a couple of hours walking time. That was our 20km walk day!

On day 2, when we did the “Bailong Elevator”, and “10-li Gallery - 十里畫廊” was probably a bit disappointing cos Carol didn't give us much info on some of the sights or the significance of them (if there was any significance). may be too noisy traveling in the cable car.

On day 3, very handy to have Carol organise for tickets to the evening show for “Mei Li Xiang Xi - 魅力湘西, which was pretty good show can’t miss.

On day 4, This is a 2 days visit to “Fenghuang old town” was good, Carol was able to show us best vantage point to take photos of an old town at night. Carol is also flexible enough to make arrangement for us to visit the “Hibiscus town - 芙蓉镇” on our way back from FengHuang.   

Last day – day 6 in Zhangjiajie, Carol was good in chasing down our outstanding train tickets from Zhangjiajie to Yichang and saw us off at the train station. So, overall, Carol was very good, in our opinion, but probably could have given us a bit more background info and historical significance of the places we visited.

We enjoy the Yangtze river cruise very much. The friendly crew members, the foods and the entertainments are excellent. The state room is roomy and clean. This is exceeded our expectation

Chongqing is our 2nd destination:

On day 1,  a day tour to “Dazu  Grotto - 大足”,  the local guide Alex, he certainly seemed to have more clued up on his subject         re: the Dazu Grotto and the Beishan Rock Carvings. Alex’s English was pretty good.

On day 2, a day tour to visit the “Wulong Karst Scenic Area -武隆 & Furong Cave - 芙蓉洞”was great. It features the rare geological wonder  - three natural karst stone bridges. Both Wulong and the Furong Caves are highly recommended.

Alex did his best to ensure we saw both places.

Guangzhou is our 3rd(last) destination:

Our last day tour is to visit – “Windows of the World”  in Shenzhen. The local guide was Maggie. She spoke the best English. No real requirement for a guide as we were only going to Shenzhen. The miniature park which combines history relics nature wonders and culture together was good. Cos of time restraints, the CBD - shopping centre that we went to was probably really just to kill time, certainly not a lot that we were interested in, but that could just have been us.

Have said that, Maggie did a fantastic job for us. She is doing her best to resolve our transportation issues. She organised a van to pick up us for the airport at 04:45am from our hotel. The van is able to carry 6 of us and 6 large luggage. Maggie, also organised a private car tour for me to visit my hometown in Chongbian, xinhu.  The total price is cheap and the service is great.

Moreover, Maggie did recommend us a fantastic restaurant for us to have dinner at (this is the best meal we have since we arrived China), no one will forget that meal we had at the 1 Michelin star restaurant, nor the “Bor-lor bao - 菠蘿包”Many thanks to Maggie!

  2. Are you satisfied with the tour we arranged for you?

Yes. We are happy with the services provided. Our travel consultant Wendy Dan is a response person, she communicates with us frequently and make sure our requirements are met. She also contacts us thru email while we are on our journey to ensure we are problem free.  The quotations provided are clear & reasonable, the payment instructions are clear. Having said that, since we have chosen our destinations, I guess so, it was a lot easier for Wendy to make arrangement, provide local guide and van/driver based on  our choose destinations.

Overall, we are happy with the services arranged.  Because it was a lot easier to get to the faraway places with the organised driver and guide, rather than we have to organise it ourselves at the risk of being ripped off, or given a bum steer like that driver in Guangzhou (after getting off the airport shuttle bus) who said that he could take all of us in the one car, with the suitcases, only to find out that he couldn’t do it!    

 3. Do you have any suggestions on improving our services ?

Well done. Only suggestion may be, ensure the local guide has a bit more background information and historical knowledge on the sights that we are visiting.

China Travel Photos

Zhangjiajie

Date of Experience: September 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Fiona, Brett, Mackenzie

Fiona, Brett, Mackenzie

New Zealand

Reviewed on October 6, 2019

Hi Lyn,

It is good to hear from you. We wanted to say a very big thank you for everything. All arrangements you made for us were perfect and all went very well. We loved the Yangtze Cruise. Everyone was so friendly and welcoming. The scenery was beautiful and the food amazing. We will definitely use you again for any further trips to China and I have already recommended you to friends visiting next year. 

Thank you SO much as you made our holiday very special. The guides were fantastic and very informative. We loved China and do hope we can visit again. 

Date of Experience: September 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Cartha

Cartha

USA

Reviewed on October 6, 2019

Lyn,

We had an incredible experience in China!  Your planning made everything go so smoothly and our guides were so informative and helpful. Please find attached four pictures taken from some of our favorite places.  Take care 

China Travel Photos

Family Tour in China

Date of Experience: September 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Dawn

Dawn

Australia

Reviewed on October 4, 2019

Dear Lyn,

we have now arrived home and I would like to thank you for a truly wonderful trip - we have so many amazing memories to thank you for.
Your help and organisation from beginning to end was excellent - thank you for being so responsive and patient with all my queries - I am amazed the whole trip ran so smoothly, which is a credit to you!

Our personal favourites:

Our favourite hotels were Longsheng Lian Lodge, Yangshuo Tea Cozy, St Regis (Lhasa). Our least favourite hotels were Grand Soluxe hotel (Dunhuan) and Huangshan Xihai hotel.

Our favourite guide was Ms Tu Tu - Zhangjiajie - she was amazing at negotiating long queues and tourist buses. 

We really loved all the amazing locations - Dunhuang was our least favourite - more time in the Mogao Grottoes would have been nice.
Thank you again Lyn for showing us your amazing country.

Date of Experience: September 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
June Wong

June Wong

Hong Kong, China

Reviewed on October 6, 2019

Hi Wonder

Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me.  Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary. 

I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor. 

I would be interested in exploring the Silk Road tour, especially the 10-day classic tour.  When I checked on the website below for a preliminary quotation, it did not give it to me.  Wonder, you know I would like to explore the most comfortable, 5-star tailored tour.  Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?

Again, very well done and I appreciate your great help. 

Regards

Date of Experience: September 30, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Dianne and Alex

Dianne and Alex

New Zealand

Reviewed on October 6, 2019

Hi Wonder,

Thank you very much.  We had a wonderful holiday and appreciate your time and efforts.

Warm regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jyothi

Jyothi

India

Reviewed on October 6, 2019

Hi Lily,

Back in India and I wanted to thank you for all the arrangements and tour planning you have done.

I have enjoyed every bit of the tour, guides and car drivers were all good and helpful. Must say Shanghai has been the best interms of everything. The hotel, their service, city and the experience everything was the best.

Beijing was also good and pleasant. It would have been more fun if the hotel people were more customer oriented. I had to struggle with room and air conditioning of the room everyday. I would suggest you choose another hotel for other customers.

But overall, I loved the trip and have lovely memories of all the places visited. Will plan next visit again through you.

Thanks again and much appreciate your efforts.

Regards,

Date of Experience: October 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Jody

Jody

Australia

Reviewed on October 5, 2019

Dear Johnson,

We are safely home, settled into our normal life and it is with great pleasure that we respond to your request for feedback.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

I can not recommend Johnson Wang highly enough. He was incredibly prompt and patient with my numerous emails, and super helpful in allaying concerns or accommodating specific requests. 

2.    How do you comment your tour arrangements?

From my initial enquiry, until completion of our tour 12 months later, Johnson ensured that every detail of our tour was thoroughly met. The tour arrangements exceeded our expectations!

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

There are multiple tour companies and travel agents offering very cheap packages for China tours, but we are so pleased we chose to contact China Discovery and negotiate a package that met the travel needs of each of us, and that made our experience in China feel exceedingly VIP compared to the travel stories we have heard from our friends who chose the cheaper deals. We would only recommend your services, as every detail from the communication, guides, drivers, itinerary and special touches are what made our tour so incredible!

4.  Your general opinion on us?

Admittedly we had some reservations about creating, booking and paying for the tour entirely online, as there are too many stories about dodgy agents and fraudulent companies, but China Discovery (& particularly Johnson Wang) were exceptional to deal with, reassuring and very trustworthy. I give them a 100% recommendation!

5.    Do you have any suggestions on improving our services?

The recommendations for optional activities was appreciated, but as the expectation between Western and Chinese culture is so different, I think a suggestion of dress code for each activity would be a good idea. 

For example, in Western or European culture the dress code for an Opera is formal, but in China it is casual, so we felt a bit silly when we dressed up very formally but then had to walk 30minutes to the venue and everyone else was wearing casual clothes.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Of course.

China Travel Photos

Our China Trip in Beijing, Xian, Shanghai

Date of Experience: September 8, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Anthony Casetta

Anthony Casetta

USA

Reviewed on October 4, 2019

Hi Vivien

We thoroughly enjoyed our cruise. Thank you so much.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Leslie

Leslie

USA

Reviewed on October 4, 2019

Hi Leo,

Apologies for my delayed response. My family and I greatly appreciated the beautiful gifts that you had sent us. We also greatly enjoyed our experience with the Tibet tour. My feedback is overwhelmingly positive! Thank you also for accommodating my family's request for the additional hotel room. It was decided on the trip that it would have been best to have three rooms instead of two. The hotel in Lhasa had wonderful accommodations as did the hotel in Shigatse, though our first night in Shigatse had rooms that seemed a bit outdated. However, it was still very comfortable. I also appreciated the experience at the Rongbuk Guest House because it was such a unique experience. Most of us could not sleep at the Rongbuk Guest House but that was due to the high elevation and not because of the room. 

The tour guide and driver kept us on schedule and our tour guide shared very good information. We all felt it was very thorough and informative beyond what we could have learned on our own. He was also transparent with adjusting the schedule and I thought that was a very good adjustment. It was probably better to do the longer sightseeing drive (11 hours) going back to Lhasa from Shigatse rather than what was originally on the itinerary. By then, we had been more acclimated with the altitude so we were less tired and able to enjoy the sights more. I think that was a very good change. He was also great with helping us navigate through all the monasteries and palaces, even with the large number of other tour groups.

My mother did have some feedback regarding some of the bathrooms along the way from Shigatse to Lhasa as well as the bathroom at the Rongbuk Guest House. However, I did share with her that we were informed in advance about the more rugged conditions. She wanted me to share this with you, but everyone else in my group had no issue with the bathrooms as we understand that there are certain areas in Tibet that are far less developed. 

Thank you again for your hospitality. I have also shared my positive feedback with my Uncle Stephen who will be in China with your company later this month. I do plan to return to China and possibly visit a different area in the future and will reach out to your company when the time comes.

Date of Experience: September 15, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Deolinda Costa

Deolinda Costa

Portugal

Reviewed on October 4, 2019

Hello, Wendy,

I write just to express our satisfaction with your work and with all the trip: everything was OK.

There is only one repair: the train trip between Yichang and Shangai was very long and it' ll be better to take a flight.

The program, hotels, guides, transfers were really nice and we are very grateful to you for all planning.

My best regards,

Date of Experience: September 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Lucianq

Lucianq

Brazil

Reviewed on October 4, 2019

Dear Tracy 

Sorry the delay in answering you. The tours were very good. Everything was as expected. Thank you for planning it.

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Stella Wu

Stella Wu

USA

Reviewed on October 3, 2019

Hi Vivien

Our group of four would like to thank you for the fascinating Sichuan and Guizhou trip arrangements. The weather was good during this time of the year. The guides and drivers were all very professional. We especially like Mr Billy 張 of Guizhou. He was very dedicated to his job and so knowledgeable. The driver 王師傅was very nice too. Hotels were satisfactory considering the cost and environment. Will consider to pay more to upgrade accommodations in the future. 

You will hear from us pretty soon regarding future travel plans in China.

Thanks again for your wonderful service and sincerity!

Regards

Date of Experience: September 15, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Judy

Judy

USA

Reviewed on October 3, 2019

Hi Leo,

We are home safe and sound and wanted to let you know I submitted the review. Thank you again for the enjoyable marvelous trip. I cannot tell you enough how much we have enjoyed working with you and your company to make our trip such a success. I wish you great success and happiness in the future. We loved everything about our trip. You planned such fun sites for us, delicious food, and lots of surprises.

Thank you is not enough words to express our gratitude.

With Regards and appreciation,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Leo
Chuck

Chuck

USA

Reviewed on October 2, 2019

Hello Catherine,

First let me apologize for the length of time getting back to you.  As soon as we returned home on September 17, following our twenty-two day cruise from Shanghai to Sydney, my wife had to go to the doctor with a strained hip muscle.  I stopped all my activities for almost a week to help her as she could barely walk.  Then on the 26th we had to fly Phoenix, Arizona to attend a "Celebration of Life" memorial service for Myrna's brother-in-law who died while we were gone. We didn't return until the 29th.

Finally I am able to respond to your request for information about our China Discovery Tour.  Here are our comments:

1. You, Catherine Liu, our Travel Consultant, were excellent in answering our E-mails and definitely patient enough to answer our questions. We were very pleased with all you did to make our time in China a wonderful experience.

2.  Our tour arrangements were very good although we were under the impression that the same people would be on our tours each day.  Picking up different people at different stops each day took more time from touring than we expected.  

3.  We definitely are willing to recommend your service to people who are interested in visiting China.  We have already been doing so.

4.  Our opinion of your service is very good. The explanation of our China Discover Tour we received before booking was very thorough.  Our hotels were excellent. Our tours were very informative.  The guides were very good.  The people that met us and/or helped us at the airports and train stations were very helpful. Without their help we would have had a great deal of trouble.

Our only problem was when we arrived in Beijing from Los Angeles.  We were not met upon arrival and had to call to find out what to do.  Evidently the person who was to greet us, and take us to the hotel, went to the wrong exit gate.  He did find us after receiving a call from your office.

Our tours were generally very good although we did not get to stop at Tian'anmen Square and our long walk through the Forbidden City was in the rain.  We were able to avoid a 1-2 hour wait in line at the museum in Shanghai because of our age.  The others in the group were quite unhappy to have to wait in line so long. 

We were disappointed in the 2nd class seating on the Bullet Train ride from Beijing to XiAn.  It was extremely crowded.  We had to store our large bags in the next compartment and put our smaller bags between our legs for the entire trip.  Out suggestion would be to book 1st Class or higher tickets rather than 2nd Class train tickets.

Highlights of our China Discovery Tour were our visits to The Great Wall, the Terra Cotta Warriors, XiAn and the Pudong and Bund areas of Shanghai. 

5.  A suggestion would be to include a dinner at a Hot Pot restaurant.  We did this on our own in XiAn with the help of our guide.  It was a great experience. Also, unless you can get immediate entrance into the museum in Shanghai, you should eliminate this stop.

6. You can use our comments.   As to photos, we have not separated them as yet but will email some at a later date.  I have yet to start on my article but will notify you when it is published on-line....probably not for a few months.

7. You can have potential customers contact me at 501-922-1101 or by email at Chuck@TheTravelingGuy.com.

Catherine, again I apologize for the delay in getting this information to you.

Regards,

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Steve

Steve

New Zealand

Reviewed on October 2, 2019

Hi Vivi

We just want to thank you so very much for organising our trip. We are now back in Shanghai all safe and sound.

Everything went so well. We really didn’t understand the Beijing busyness but honestly the trip was a success and we have you to thank. We hope you have an amazing golden week and we look forward to keeping in touch for future trips. Thanks again.

Date of Experience: September 27, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Jane

Jane

Singapore

Reviewed on October 2, 2019

Hi Tracy, 

Done with the reviews. 

Thanks for making our trip so wonderful.

Travel planning with the elderly was never easy and I was a little unsure if I would survive. Big thanks to Tracy for fixing the itineraries, arrangements, transfers etc, making the trip easier, and big hug to their awesome tour guides accommodating to older people demands and easing my stress. Those priceless memories will stay with us for a long time and I would highly recommend China Discovery to all travellers.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Marina Thimios

Marina Thimios

Australia

Reviewed on October 1, 2019

Hi Wendy,

Just letting you know we had an amazing time, the guides were great, the Hotels were beautiful and the restaurants were lovely as well, e had opted to go To Tiananmen mountain , which was certainly the highlight in the mountains, so this tour should be added to your itinerary incuding the largest cable car in the world .

Loved it would highly recommenced using your travel company again, nothing was too hard for any of the drivers or guides.

Regards

Date of Experience: September 20, 2019
Trip Type: Traveled as
Tour Customized by: Wendy
Felicity

Felicity

UK

Reviewed on October 1, 2019

Dear Ashley

We arrived home in one piece - thank you!

Yes, we had a wonderful time in China - thank you for the effort that you put into making our tour excellent.  I have sent you a few photographs by a separate email and I give you permission to put these and my evaluation on your website, provided my email address is not included.

1.  Our travel consultant was very quick in replying to everyone of our emails. An email sent one day would be replied to the next.  Given the 7 hour time difference - we were delighted with this aspect of the service. Every question I asked was immediately answered to our satisfaction and we were left in absolutely no doubt that all our requirements would be met. 

2.  All our tour guides were excellent.  They were informative and knowledgeable and easy to get on with.  We would particularly like to mention that Candy (Beijing), Timo (Xi’an) and Smiley (Guilin) were exceptional.  However, all our guides looked after us very well.  After I fell over badly (in Xi’an) Timo and Smiley went out of their way to ensure that I was able to get about easily, offering support where necessary.

3.  I would absolutely recommend your company to anyone.  The service we received from the date of our first enquiry was exceptional.  I cannot recommend China Discovery highly enough.

Thank you Ashley, for arranging everything so thoroughly - David and I really appreciated your efforts.  As stated in my email attaching the photographs - I give you permission to include my evaluation - but would appreciate it if you ensure that my email address is not published.  Should anyone wish to contact us to ask any further questions, please could you ask them to direct any enquiry through you and you could then forward their query to me.  

Best wishes

Date of Experience: September 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Michelle and Andre Vaillancourt

Michelle and Andre Vaillancourt

Canada

Reviewed on October 1, 2019

Hello Mr Li

we really enjoyed our tour in China. Hotels in Beijing New World Bejiing Hotel, Sofitel in Xi'an, Sofitel in Chengdu and Grand Meridien in Shanghai were super (meet our expectations).

As for the train it has change a lot in 20 years and you were right it was alright and efficient

Our guides were Sally in Bejiing, Iris in Pingyao,Crystal in Xi'an, Kevin in Chengdu and Caroline in Shanghai. The four first one asked us to complete a form for evaluation of their services we gave them back the form with our comments, we really like them and what we saw

We liked the visit of the hutongs in Beijing, the forbidden city, the summer palace, the temple of Heaven, the great wall and the Ming tombs. Crystal in Xi'an took us on a place between the bell tower and the drum tower it was really a good spot for pictures; when we went to The Terra cotta museum it was raining heavily but she help us find good shoes cover

Chengdu also meet our expectations, the Panda research base, the Jilin street,etc

As we told Iris in Pingyao the bathroom in the hotel was dirty and the food were not good but Iris and the driver were very nice. We liked Pingyao

As for Shanghai heavy rain and smog made it impossible to visit as planned, we were told that Yu garden was under renovation.

We would be pleased to recommend China Discovery

Best regards

Date of Experience: September 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Lee Kim Chin

Lee Kim Chin

Singapore

Reviewed on October 1, 2019

Dear Tracy

The tour was very good. We enjoyed it a lot.

The guide, 王芳 is super. Very knowledgable, professional and caring. She went the extra miles to take care of me. She carried water for us, and even carried my bag for me in Huangshan. We toured Huangshan at my pace, so we were very comfortable.

She accompanied us in Tungxi to stroll the famous old street , pointed and explained to us interesting and famous shops, instead of letting us to stroll around on our own. We were most satisfied with her service.

Personally, I like Tungxi and Hongcun a lot. They are very peaceful , serene and beautiful.

I wish more tour guides are like her.

Thank you.

Date of Experience: September 18, 2019
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Christian Felder

Christian Felder

Germany

Reviewed on October 1, 2019

Dear Ms. Wing Zeng,

yes, everything went well, we are back in Germany and back to work.

We need to say thank you very much again for our strong support and perfect organization of our tour.

Time schedule, tour guide, driver & car very perfect. We like that and we like to travel with the organization of your company.

Also, our Tour guide, Niki, very nice and friendly, helpful and on every time available for us. We like to travel with her,  she

is very informed about local destinations and things to do.

  1. How do you like our tour arrangements and are you willing to recommend our service to your friends?

- Yes of course, we like the tour arrangements and for sure we will recommend to our friends

  2. Do you have some suggestions for us to improve our service?

- Only one thing is important for German customers, a good breakfast and a good cup of coffee at the morning.

- Maybe you can recommend Hotel accommodation with European style breakfast.

- It was nice to try Chinese breakfast, but it is better to have the choice of both.

  3. If you come to China again, would you like to use our service again?

- Definitely yes, of course

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Michelle

Michelle

Philippines

Reviewed on September 30, 2019

Hi Zoe,

Sorry for the late response.

Didn’t get the chance to check email until today.

We are really happy with your company.

Eric, Zoe and the drivers are really nice and professional.

They made our stay in China a memorable one.

We won’t hesitate recommending your company to anybody.

Thank you so much for all your help!!

Date of Experience: September 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Frank

Frank

Germany

Reviewed on September 30, 2019

Hi Wing,

The trip was really awesome! Thanks to Sonom, Tensow and you, who made all this possible. Yesterday I reached Nepal, here the roads are really bad.

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Eduardo Lima

Eduardo Lima

Portugal

Reviewed on September 27, 2019

Hi Wing,

First of all thanks a lot for everything.

1. The tour arrangements were very well planned and organized. Everything was very good and we will surely recommend you service to colleagues and friends.

2. Actually i can't remember anything. Everything was very good.

3.Yes we would.

Thanks for everything,

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Magnus Trygve Roeger

Magnus Trygve Roeger

Norway

Reviewed on September 26, 2019

Dear Wing Zeng,

We had a great visit in China, due to you and your company. Everything was as promised: transfers, sightseeing, very nice guides, excellent hotels and meals. We will certainly recommend you to our friends. We have no suggestions for improvements. Next time in China we will certainly use your services. 

We are looking at our photos from the trip, I will come back you with photos which may be used on your web site. 

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Don and Shirley

Don and Shirley

Australia

Reviewed on September 26, 2019

Good Morning Lily

Thank you for your email on Tuesday.

Yes, we are back safe and sound in our own country after spending a most exciting time in yours.

We wish to make the following acknowledgments:

  • Your contribution to the itinerary and to the attention to detail was flawless. You are the best!
  • The Invitation Letter from Karen Wang was a work of art and I could see by the expression on her face that the China Embassy official was impressed. I had no difficulty with our visas.
  • Every schedule with tour guides and drivers was met and we did not have one anxious moment. We would like to mention in particular the cheerful, non-English speaking driver who took us to the Zhangjiajie airport for the flight back to Shanghai. His service was especially noteworthy. We are very grateful to all our guides and drivers.
  • All the hotels were excellent - better than expected.

Thank you again, personally. Without you, and your excellent service the thing would not have happened.

With our best regards

Don and Shirley.

Sorry Lily I made a little mistake...

That non-English speaking driver who who deserves special mention was the one who drove us from the Bullet Train at Chongquin  to the cruise ship.

He made sure that our bags were secure on board and saw us safely installed on the ship before he said good-bye to us. Top marks to him!.

Best

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Haley Moore

Haley Moore

New Zealand

Reviewed on September 26, 2019

Hi Leo

Thank you so very much for an outstanding your the guides we had were all exceptional. Our gifts were lovely thank you. Yes we want to leave a review can you tell me where on your website you do this? And also if you can convey to all the tour guides how wonderful the all were and so very kind.

Thanks Leo it was truly the best time of our lives.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Leo
Caryn

Caryn

Australia

Reviewed on September 26, 2019

Hi Vivien

Here we are!

I definitely want to tell you about our holiday but we are a bit busy in Hong Kong at the moment. Will contact you again soon. Thanks so much for organising it.

China Travel Photos

Our China Trip in Chengdu, Suzhou, Guilin, Shanghai

Date of Experience: August 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Glenda Rogers and Reg Rathmann

Glenda Rogers and Reg Rathmann

Australia

Reviewed on September 25, 2019

Hi Leo

We are now safely home in Canberra after our Cruise from Shanghai to Sydney. Thank you for your help in organising this tour and for your ongoing assistance and communication during the tour. It was much appreciated.

We enjoyed our time in China but did find some of the places hard going. We did not realise that it was the School holidays which made places of interest so very crowded. We did however book to coincide with the cruise so that was our problem and could not be helped.

I have provided feedback on each stage of the tour as per your request as follows;

Beijing

Our Guide Linda was excellent. She was very attentive and caring and had a lovely personality. Nothing was too much trouble. She was very professional and knowledgeable and took great care of us, even walking us to our seats on board the train, we were very happy with her.

Our Driver Mr Tang was a very good driver and a very cheerful man. He made sure we were comfortable and went out of his way to be helpful.

We tipped them both extra for their great service and friendship.

The accommodation at Sunworld Beijing was sub-standard. The location was good but as you know we were not happy with worn/stained condition of the room or the uncomfortable bed.

The attractions we liked the best were;

  • The great wall – (It was awesome being up there on the wall but at Mutianyu I found that it was a long hard walk just up to the cable car in the heat and the queues were horrendous for the cable car coming back down)
  • The Summer Palace
  • The Hutongs
  • The Kung Fu Show

Xian

Our guide Vivian was very knowledgeable but softly spoken we had trouble hearing her when travelling in the vehicle. She was helpful and friendly and did not leave until we were safely though security at the airport.

The Driver Mr Leo was a good driver and his vehicle was clean and comfortable.

The accommodation at Courtyard by Marriott was excellent, very clean and comfortable and had a great buffet breakfast.

The attractions we liked the best were;

  • The Terracotta Warriors and Horses
  • The Muslim Quarter &
  • Da Cien Temple

Guilin/Yangshuo/Longsheng

Our guide Daniel was very knowledgeable and very attentive, making sure we took advantage of every sight and photo opportunity. He was most insistent that we see the light show in Yangshuo and we were grateful and thankful that we did, it was certainly most spectacular. Daniel also made sure that we saw the Longji Terraces at sunrise and met us at 6:30 am to walk us up to the top of Pingan Village. He went above and beyond our expectations.

Our Driver Mr Zhu Ge was an excellent driver and was very helpful and flexible. He carried our overnight bag up to our Hotel in Ping An, which we did not expect him to do.

We tipped both Daniel and the driver extra for the extra effort they put in to make our time in this area interesting and enjoyable.

The accommodation at Guilin Park Hotel was terrible. The rooms were not Non Smoking, it was old and dated and all rooms they offered us smelled strongly of cigarette smoke. The bed was also rock hard and uncomfortable. We were thankful that we were there for only one night. We did not have time to look around outside the hotel as we arrived so late at night.

The accommodation at New West Street Hotel was reasonably comfortable but we had an odd experience at breakfast in the morning. When we went to the large dining room where everyone was having breakfast but were turned away and ushered to a separate room where they had only a very limited western menu of eggs, bacon, fruit and pastries. We were the only two guests in the room. We felt segregated, it was very odd.

We enjoyed our accommodation at the InYue Hotel in Ping An. It was a unique experience for us being in the middle of the village. The room and bed was comfortable but the food was a little strange for us. I had an upset stomach the following day but nothing too serious.

The attractions we liked the best were;

  • The Li River Cruise
  • Walking around Yangshuo Town
  • Impression Liu Sanjie
  • Reed Flute Cave
  • Everything about the Longji Terraces – it was hard going with the uphill walking in the heat but we are so glad we did it.

Shanghai

Our guide Frank was most helpful as an interpreter for the Tailor Mr Ding and was there for the fitting and delivery. By the time we got to Shanghi we just wanted to shop and had had enough of history and museums. I conveyed this to Frank and he was flexible and still took us to all the planned sights but allowed us time alone at the museums to just see what we wanted to see. He then waited while we spent a couple of hours shopping in Nanjing Road. We were happy with his flexibility but he did not come across as professional as the other guides.

The driver Mr Shao was a good driver and his vehicle was comfortable and clean.

We gave Frank extra in his tip for his assistance with Mr Ding.

We were really happy with Reg’s jacket and we highly recommend Mr Ding. Thank you so much for organising it for us.

The attractions we liked the best were;

  • Yu Garden and Yuyuan Bazaar
  • Shanghai World Financial Centre Tower
  • Nanjing Road
  • Shanghai Planning and Exhibition Centre
  • Jade Buddha Temple

All the lunches provided in all of the tours were very good and most enjoyable. The only problem we had with food was the dinner at the InYue hotel as I mentioned before. The family was lovely and did their best.

I hope this review helps. We enjoyed our time in China despite the crowds and heat but were both exhausted from such a packed itinerary.

We did boost the Chinese economy with our purchases and left with our luggage much heavier.

Thank you once again Leo.

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Martin Leung

Martin Leung

USA

Reviewed on September 25, 2019

Hi Vivien,

In short, our entire trip and experience with you and your company has been superb; beyond expectations.  From the very beginning stages of planning we felt we had made the right choice in choosing China Discovery.  A big part of this was due to your quick and thorough communications.  Whether it was about the locations, places of interest, accommodations, etc. you were always prompt to answer our questions or inquiries.  This made a major impact on our decision to use your services.

China is a huge country and our itinerary definitely had us traveling throughout the land.  Of course, this was necessary in order to visit the places we had in mind such as those cities/towns which were part of the Silk Road along with the usual tourist cities like Beijing, Xian and Shanghai and also Zhangjiajie National Forest which was spectacular.  All had their own uniqueness and character. 

The guides in each of the locations were excellent.  All were fluent in English although I had to listen carefully due to their accents.  Their explanations of the historical and cultural significance of the places they took us to were both interesting and educational.  Although all guides were excellent and thorough, I have to say the last guide we had in Shanghai, Andy, was exceptional.  He was extremely conscientious and  made it a point to be sure we were having a good time and was very flexible with any of our requests.  He stayed late with us on two nights even after the driver left.  We felt bad because even after accompanying us back to the hotel he still had to ride his bike another 40 minutes to get home.

The only criticism I have regarding the guides  pertains to both male guides we had; Andy in Shanghai and Ben in Xian.  They had a habit of walking a little too fast for us old guys.  The walking pace of the guides should take into consideration the age and physical abilities of the clients.

Transportation at all locations were fine.  The driving in China can be somewhat chaotic, but we never felt unsafe or uneasy.  There are some things that need to be pointed out for future improvements. 

The SUV we were traveling in Dunhuang had seat covers in the rear where we were sitting and the seatbelt buckles were partially covered which made it difficult to buckle our seatbelts.  Also, the rear leg room was a little cramped.

While most all vehicles had water for us, the one in Shanghai did not.  It would be helpful to have water available.

The items just mentioned are not complaints.  They are provided for you for feedback.

Again, our time in China has been marvelous thanks to you and your company.  I will also submit a shorter version of feedback on TripAdvisor.

Thanks again.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Sean Graham-White

Sean Graham-White

USA

Reviewed on September 24, 2019

Jack,

Below is a copy of a review I have submitted to Trip Advisor - my wife and I had a fantastic time in China and your company delivered everything promised at a great price, and the guides were fantastic.

I'm a meticulous vacation planner and while the pre-planned packages available from various tour companies were good, none specifically met what my wife and wanted to do on vacation. I did some research on where to go and what to see and we originally were going to do 12-13 days to include some trips into the rural areas to see some scenery, etc. We ended up limiting the trip to the three big cities and received bids from multiple tour companies based in China. China Discovery stood out in the quality and completeness of their responses and had the most competitive pricing. The reviews on Trip Advisor were also very positive and helpful. 

We ended up booking 8 days in China with visits to Hong Kong, Shanghai and Beijing. We had a list of everything we wanted to see and China Discovery made it happen -- an advantage of booking a private tour is that you can go and see what you alone want to do. (We booked our own air travel to and from China using miles earned on an airline)

In Hong Kong I was not able to find a private guide -- they are all group tours. The buses are designed for around 30 people and we had 10 in our group one day on a Lantau Island tour (fantastic) and just the two of us the next day (Victoria's Peak, Aberdeen Fishing Village/Stanley Market -- avoid it, just find a way to go to Victoria's Peak). 

In mainland China private tours are the only way to go. Why? You are only as fast as the slowest people in your group. And when it was just the three of us (us plus guide/driver) we were much more nimble at getting through crowds and we were in a car or minivan, not a bus, for driving around. The tour company gets the tickets for everywhere you are going so you don't have to wait in line. And we were able to customize portions -- like no Shanghai Museum, but add Tongli water town and a night cruise in Shanghai. Add high-speed train instead of plane between Shanghai and Beijing ... with first class tickets. 

I read reviews of the hotels they had chosen to put us up at and all got good to great reviews -- and they lived up to expectations. Note: you can ask for different hotels if you want higher quality or different location -- a China four-star is Western three-star, etc. The Regal Oriental Hotel in Hong Kong was 2 1/2-3 star compared to the other two hotels. Food was average -- I had to teach the cook how to do Over Easy Eggs. The Yangtze Boutique Shanghai was fantastic -- huge room and great service -- 4-4.5 stars! Beijing hotel was the Ramada Park Plaza Wangfujing that was also great ... 4 stars. Food was great at both Shanghai and Beijing hotels. Breakfast at the hotels was included every day and lunch on most days which was in local Chinese restaurants. Extra expenses were tips for our guides and drivers, dinner, snacks, souvenirs, taxis -- we ended up spending much less than anticipated in this regard.

We had different guides each day in Hong Kong because they were group tours, then a guide + driver for the Shanghai area and guide + driver for the Beijing area. All of them spoke English well and were able to answer questions that we had. They were all very knowledgable about the subjects of each tour and even got into nitty gritty details. We were VERY impressed. At meals we would talk about all sorts of things -- especially about how we all lived and family, things like that. The guides had no problem taking photos of us with our phones and never hurried us along if we wanted to take additional photos or video. 

We happened to encounter an annual holiday when we were in Shanghai -- with millions of people pouring into the city to celebrate -- and then rehearsals for a 70th anniversary of the PRC parade and celebration in Beijing shut some roads and attractions. Both could have really thrown a monkey wrench into our plans, but the guides were adept at rearranging the schedule to our advantage to avoid crowds and juggle going to sights that were open.

What did we see? Each line is what we did in a day
Hong Kong -- Lantau Island tour (4 sights to see) .... rating A
Hong Kong -- HK Island tour ... rating C (avoid as Aberdeen Fishing Village doesn't exist, Stanley Market is OK if you want to shop for clothes, artwork and souvenirs, and you are forced to do a Jewelry Factory Tour that is really a way to try and get you to buy some jewelry, only Victoria's Peak was good on that tour)
Shanghai -- Yu Garden, the Bund, Nanjing Road (shopping), World Financial Center (100th floor observatory), nighttime cruise ... rating A
Shanghai -- Tongli Water Town (has canals like Venice) ... rating B (very touristy, but still interesting)
Beijing -- The Mutianyu Great Wall, the Ming Tombs ... rating A
Beijing -- Hutong Tour/Rickshaw Ride, Summer Palace, Temple of Heaven ... rating A
Beijing -- Tiananmen Square, Forbidden City ... rating A (the Square is kind of meh, but the Forbidden City more than made up for it)

One piece of advice save the Forbidden City for last ... it is so impressive it may make other sights seem much less interesting. 

Everything China Discovery promised, they delivered at a reasonable price.

Date of Experience: September 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Lars

Lars

Germany

Reviewed on September 24, 2019

Dear Riley,

So sorry that I was busy in the morning, but I had the payment in my mind. I just did it a few minutes ago.

We really enjoyed the Yangtze River Cruise and can really recommend it. I attached our real itinerary for your information. We liked it very much and can highly recommend the "Three Kingdoms" Liveshow on Saturday evening. It was amazing.

Thanks another time for your patience!!!

Best regards,

Date of Experience: September 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Ahmed & Mina Amribet

Ahmed & Mina Amribet

Morocco

Reviewed on September 24, 2019

Dear Lily,

Before leaving Guilin, we have pleasure to inform you that the trip was great and full of interesting historical places and beautiful cities.

The drivers were professional, polite, helpful and driving very well with respect of conduct laws.

The tour guides were on time every day, scheduling our itinerary and anticipating our needs. 

We keep in our memories Miss Sandy, whom was liaibal and available with a strong sense of responsibilities.

Our sincere thanks to you and to all your professional personnel. 

We look forward to doing more tours with your agency in the future.

Sincerely,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Susie

Susie

USA

Reviewed on September 24, 2019

Hi Lily...

I wanted to wait until Mr. Carney returned from his trip to talk with him before responding......they had a wonderful time in China and really enjoyed the time in Wudang...all the arrangements worked fine....and enjoyed the train ride from Changsha to Wudangshan...

Thanks for all your help...I will respond to the link you provided...

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Susan Lee

Susan Lee

Singapore

Reviewed on September 24, 2019

Dear Rita,

Thank you for making the arrangements for my trip. It was very enjoyable and I am impressed by the reliable service that you rendered. Please feel free to add this to the testimonials by your customers.

Firstly, Rita, I appreciate your prompt response whenever I had a query on the booking or facilities available on the cruise. It is very reassuring to receive a reply and to know that my requests were being attended to.

Secondly, thank you for arranging for the guide and booking the train tickets. The train seats were well planned as we had ample space at the back for our large luggage. Porsche, the guide, was also very helpful and knowledgeable, she brought us safely into the train station, got our tickets for us so we did not have any problems. She shared interesting facts about the culture & history of Chongqing too.

Lastly, the cruise was enjoyable as we intended to have a relaxing trip, and the food was good.

I will be submitting a more detailed review of the cruise in trip advisor, i hope that the review will help other travellers to decide on making their travel arrangements.

I will certainly recommend booking by www.yangtse-river-cruises.com to anyone!

Thank you, Rita.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Harri

Harri

Australia

Reviewed on September 24, 2019

Hi Leo,

Just to say that all went well in Tibet,Lily did a fantastic job and also my guide in Lhasa,that Potala palace is unreal, and the other sights also unique, was a real rewarding trip one I've been looking forward to for a long time. I'm over the moon for having had the chance to visit there. Thanks to you,and your company. All the best, was a pleasure.

Regards

Date of Experience: September 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Leslie

Leslie

USA

Reviewed on September 24, 2019

Hi Wonder,

The tour was great, we loved it. The guide and driver were excellent.

We would definitely recommend you guys and use you again.

Thanks from us all.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Dzafran Ramlan

Dzafran Ramlan

Malaysia

Reviewed on September 24, 2019

Hi Wonder

I'm back in KL after an amazing and adventurous week in China. Attached are some of our photos from the trip. Regarding the below, please see my feedback

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  • You have been a great travel consultant, managing our entire trip at quite last minute notice, and arranging last minute add ons like the Fenghuang trip. Really appreciate your hardwork in making all the arrangements and providing fast replies. 

2. How’s the service of the tour guides during your whole tour?

  • Sarvin was a good guide, very insightful, friendly and helpful. She knew of all the places to go, how to avoid tourist groups, and she was very patient while I was busy taking photos. However, I think she can still improve on her English proficiency, as at times there was difficulty in her understanding me, and me understanding her.

3. Would you like to recommend our company?

 - Definitely would recommend China Discovery for travel arrangements to China. 

Kind regards

 

China Travel Photos

Beautiful Zhangjiajie

Date of Experience: September 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Julie

Julie

USA

Reviewed on September 23, 2019

Hi Echo,

Greetings from Michigan!

I will do my best to send photos from each city we’ve visited. Here is Xian.

I will send the survey after I’ve sent all photos.

Thanks much for the excellent service.

Best regards

China Travel Photos

Travel Xian with Family

Date of Experience: August 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Gerhard Karl

Gerhard Karl

Germany

Reviewed on September 21, 2019

Excellent Private Tour with China Discovery (Wendy) to China

We (German family of 4) had a most pleasant and interesting tour through some of the highlights of China. We stressed from the beginning, that our goals were the history, the nature, and the future outlook of China which we are the most interested in. And exactly to meet these expectations of us, Wendy organized the trip accordingly (Beijing with history, Guilin with nature, Yangtse cruise, and Shanghai to see the future).

As we are experienced travelers (I have been to some 80-90 countries traveling and working), we were not sure at the beginning, if we should use the services of a traveling agent at all. I had been in contact with a few Chinese and foreign agents, but then decided to use the package prepared by Wendy of China Discovery. After the trip, I can say, it was good to use this travel agency with such an efficient, always fast-reacting and well-advising tour operator, Ms Wendy Dan.

Ms Wendy did such an excellent job, very helpful, answered all our questions within hours, all her recommendations were great. She was always available to us, with an excellent command of English. She efficiently organized all the local guides and all the domestic journeys (plane, trains, boats) - everything worked well.

Beside my appreciation to Ms Wendy I am also grateful to these six tour guides, who also were all very friendly and helpful, some of them being with us for a few days, some only for a few hours. They were very helpful, gave good information on the venues but also in general conversation, always punctual, but also flexible, when we requested some minor changes of the program.

If we would have been traveling by our own, we surely would not have seen this much within the short period of 15 days. Also, language can be a challenge for visitors without tour (maybe not in Shanghai).

I also appreciate that Wendy informed us in a honest and realistic way about additional expenses, such as tips for the guides, or any fees not included. Additional expenses are acceptable, if you know them beforehand.

While some visitors complain about obligatory sales shows, we did not mind them at all (3), everyone was very polite, and we learned a lot.

One word about China and the main reason of our visit: China is huge, absolutely fascinating, often misunderstood and poorly reported in the West. This trip gave us a further insight (though clearly not complete within such a short time), how China is developing, and what dynamics it has at potential. It is by far better organized and structured than I thought, with great technologies and investments as the right means to bring development to the people. I consider China as a motor for the development to the future. To see it first hand and not only through the media of the West, made this trip a great lesson. Conclusion of this nice trip: Africa can copy, Europe can learn a lot from China.

Feel free to contact me (for questions or discussions).

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Vilas & Shilpa

Vilas & Shilpa

India

Reviewed on September 22, 2019

Dear Wonder, Hi. Our Greetings.

Sorry for the late reply but we are still in the Tour mood. 

It was a memorable & wonderful tour for us, Thanks to your planning & execution.

Everything went off very well. Your service was perfect. 

We would liked to fill up evaluation form but unfortunately it is misplaced. Kindly send it again.

We will definitely recommended you & your company.

Thanks & Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Rajani

Rajani

USA

Reviewed on September 22, 2019

Dear Lyn

We would like to thank you for arranging such a wonderful tour of China.

We commend you for having taken great pains to arrange such a magnificent tour, by providing all the comforts and needs in a foreign country.

The tour was memorable in quite a few aspects. Sight seeing and the services of the guides were superb.

The accommodation was first class except for the Sheraton in Guilin.

The food was exceptional. We were very much worried about the availability of vegetarian food, but whole group was totally gratified with selection of restaurants by the guides.

Regarding the tour guides we would like to single out three exceptional ones. Yo yo in Beijing, Wady in Xian and Maria in Shanghai. All three were very informative, friendly, fluent in english and took care of all our needs in superb manner. We wish we had an opportunity to meet with you in Chengdu and express our gratitude to you in person for arranging this wonderful tour. We will definitely recommend you and your company to all our friends.

Thanking you

Sincerely 

China Travel Photos

Beijing, Shanghai, Xian, Guilin...

Date of Experience: August 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Jennifer Jack

Jennifer Jack

Australia

Reviewed on September 22, 2019

Hi Wonder,

Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.

The cruise was fantastic. Definitely a highlight of our three weeks in China.

Find my feedback to your questions below:

1) We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner. They were quick to answer questions, and any concerns were addressed in a prompt manner.

2) The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

3) I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards

Date of Experience: September 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Michael

Michael

USA

Reviewed on September 21, 2019

Everything has been great so far, Zoe. Julia did a great job and we enjoyed our Chongqing experience. And the cruise is great. 

Thanks,

Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Lisette and Victor

Lisette and Victor

Reviewed on September 21, 2019

Hello Wonder,

Thank you for the gift and the card.  We really enjoyed our trip and we want to say a big thank-you for organizing it for us.   I don't believe we could have seen nearly as many wonderful sights in the time we had, if not for China Discovery and your amazing guides and drivers.  Also, thanks for making our last minute change for our flight to Beijing. We really appreciate that!

Cheers and best wishes,

Date of Experience: August 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Anna

Anna

New Zealand

Reviewed on September 19, 2019

Hi Mark

We had a wonderful day with Ruby!! The day was a real highlight of our trip for all of us, and my parents were pretty proud of themselves for all the walking they did. Ruby was an excellent guide, she was very informative and knowledgable and didn't tire of answering all our questions and made sure it was the right pace for everyone. We really appreciated her willingness to share insights into chinese life and culture along the way with us and to learn about our way of life in New Zealand! It was also great having her join us for our local lunch and share the meal. A fantastic day. I will certainly recommend you to anyone I know visting china!

Thank you for the gift too!  I will share some pictures when I return to New Zealand.

Date of Experience: September 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Mark
Kevin

Kevin

USA

Reviewed on September 19, 2019

Hi, Lyn.  

I returned home a few days ago and I'm doing fine.  The trip went very well.  I really enjoyed my time in Lhasa and I've already told some friends and family about it.  

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Ombretta and Luigi

Ombretta and Luigi

Italy

Reviewed on September 19, 2019

Thank you, dear Rita for the good news! 

We are waiting for receiving money from the guide. 

Until now, all it’s ok. 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Beth

Beth

USA

Reviewed on September 19, 2019

Hi Rita,

Everything was great in Huangshan! Zora was a lovely guide.

We are just waiting for out train back to Shanghai.

Thanks,

China Travel Photos

Clear Day, Beautiful Huangshan

Date of Experience: August 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Petra Ringrose

Petra Ringrose

Czech

Reviewed on September 18, 2019

Dear Wonder,

I would like to thank you for your great services before and during our trip to China this year in August. Not only that everything was perfectly organised but you also put extra effort to help us with the lost item of my daughter. Working with you was a big pleasure and we enjoyed our trip very much. As we really love the natural beauty of China and its culture and history I am sure we will be back soon and we will definitely turn to you again as to our tour operator to organise our trip. I wanted to write my thanks earlier but I was busy at work and with my family.

Our best regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Kate

Kate

UK

Reviewed on September 17, 2019

Hi Jack 

I was going to email you when I got home to say thank you very much - it was a very good trip and with hindsight my only regret is not doing a longer trip to include mount kailsdh and possibly lake namtso. 

They changed the itinerary so I left for Everest a day early and I think the original plan would have been better with on more day to acclimatise, but luckily I was ok and we were lucky with the weather - we saw the top of Everest at night and the bottom of Everest in the morning. 

So I would very much recommend the trip to anyone. The guides were nice and everything worked perfectly.

Thank you very much for all your help. I will look at the chengdu bamboo site when I get home to see what else you offer - I still have about 4 or 5 further Chinese itineraries to work out. 

Date of Experience: September 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Margherita

Margherita

Italy

Reviewed on September 17, 2019

Hi Lily,

My Manager was very happy in China. She will thanking you very much for your excellent assistance during her stay! Very kind people, guides and drivers!

You made a good work and we will suggest you Agency at other persons that will have interest in a tour in China.

Have a nice time and best wishes to you!

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Hector Alonso Llorente

Hector Alonso Llorente

Spain

Reviewed on September 17, 2019

Hi Rita,

We are already at Hong Kong airport starting our trip back home. It has been a wonderful trip we will never forget. Thanks a lot for your help and support.

I’ll send you in the coming days an email with our general feedback of the trip if you are interested in.

For now let me tell you we had a great experience and congrats for your job.

Kind regards from the four of us.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Jack & Yolante

Jack & Yolante

USA

Reviewed on September 16, 2019

Hi Wonder,

我们昨晚平安回家了!这一路多亏了Bruce 和陈师傅,在中秋节假期和滂沱大雨的周末,开了一辆9人座的大车,带着我们游遍西安甚至一路到壶口!谢谢你的安排!

Date of Experience: August 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Mun W.C.

Mun W.C.

Singapore

Reviewed on September 16, 2019

Hi Rita,

Yes, it was a great trip :) 

We had enjoyed ourselves very much!

Thanks.

Regards,

China Travel Photos

Guangdong Food, Sightseeing, and Kungfu

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Rita
Robert Edward Bacon

Robert Edward Bacon

USA

Reviewed on September 16, 2019

Hi Riley,

Here are my feedbacks.

1. Did your travel consultant of our company quickly reply to your E-mails and were they patient enough to answer your questions?

Yes, Riley always responded within a few hours of my sending an E-mail, sometimes prior to her arriving at the office to begin her day. Riley was very efficient and professional in providing the answers I needed to make an informed decision about the tour.

2. Do you have any comments concerning your tour arrangements?

I thought Riley was very thorough in providing us the best value possible for our tour even though we requested the tour at the last minute. She even included some extra sightseeing that we had not ask for which added to the tour!

3. Are you willing to recommend our service to anyone who also may have an interest to visit China?

Yes, I would highly recommend Riley and China Discovery to anyone who has an interest in visiting China!

4. What is your general opinion of us?

I have a positive opinion of the China Discovery team. This is my second time booking with China Discovery, both times Riley has provided fast, efficient, professional service. I can tell she takes great pride in her work and wants her clients to experience the best China has to offer!

5. Do you have any suggestions on improving our services?  

I can suggest that your travel material and documents be reviewed and corrected by a native English-speaking person because some of the material is very difficult to understand.  My payment was made to an individual and not to an entity that contained the name China Discovery or Chengdu Travel. Most people are very wary of giving money to someone they do not know or have any idea of who they are. I would suggest warning people in advance that the payment will be made to this individual to put them at ease.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

You have my permission to use my comments and photos to promote your services.

7. We sometimes have requests from potential customers who would like to inquire from our ex-customers. May they contact you for advice?

I have no problem providing my comments to any potential customers your company may have.

China Travel Photos

Thumb-up China Tour

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Riley
Judy

Judy

Singapore

Reviewed on September 13, 2019

Thanks Lyn for looking after my Aunt Tan Sock Kia n her daughter Alison Hack - they both enjoyed Hangzhou very much n will travel with you again n also will recommend you to their friends!!

Date of Experience: September 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Alan

Alan

Reviewed on September 5, 2019

Dear Zoe

Thanks for your reply.

Our visit to Chengdu was really interesting especially the pandas of course.  Our guide Ruby was excellent.

Thanks for the present of the toy panda and silk scarf.  Something to remind us of your lovely town.

Best wishes 

Date of Experience: September 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Alfred Ziemski

Alfred Ziemski

Poland

Reviewed on September 5, 2019

Dear Mark,

Thanks a lot for your precious assistance.
The cruise trip was excellent, included the additional excursions and the final visit to the Dam area.
The boat was high-class as well as its lovely staff, headed by Molly (or so), always gentle and available.
Soon I will send you some of a multitude of pictures I have taken along the way.
I have already recommended this experience to several persons and will continue doing it.
As for me, in a couple of years I could make a tour of southern China, Hong Kong and Macao included.
This could be an occasion to get in touch with you again for some other tour arrangement.
For the moment, thank you again and so long.

Date of Experience: August 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mark
Manyun

Manyun

Japan

Reviewed on September 4, 2019

Hello Mark,

Sorry for not responding to you sooner. We got back to home-California on August 19. And I have been ill for almost 2 weeks, finally I feel better.

Yes, we had a great trip in China, except the weather-hot and humid. The Yangtze Cruise was the highlight of our trip. We really enjoyed the history and the cultural along the Yaangtze river, especially the Three Gorge Dam excursion. It was incredible to experience the engineering marvel.

The service on the cruise was great.  The arrangment of the dinning table was very thoughtful. We enjoyed our company at the same table at every meal. We appreciated being placed with others who spoke English. 

Two things I would like to point out are 1) the information provided needs to be consistent - for the last days excursion, it was confusing. We highly recommend that the ship manager -Jack should do that excursion at least once, so he would provide clear information on how the excursion worked. Also, Jack was difficult to understand. 2) The mandatory tip per passenger was not disclosed properly. We were charged 150rmb per person instead of 150rmb per adult.

All in all, the cruise was great. The waitress assigned to our table was fantastic. All the people on the board were friendly and helpful. We had a joyful experience on the cruise. Thank you for suggesting this ship and your attentive service. Attached are the photoes you requested. 

Best wishes,

 

China Travel Photos

Yangtze River Cruise

Date of Experience: August 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Mark
Juliet

Juliet

UK

Reviewed on August 27, 2019

Dear Mark

We had such a wonderful day with the pandas! Martin was a great guide - very friendly and knowledgeable and he also took some lovely photos of us on my camera (I can send you some when I get home to the UK). In the meantime, here are a few from my phone.

Thanks also for the pandas you sent via the hotel - very cute!

We will certainly recommend you if anyone we know is planning a trip to China

Best wishes

China Travel Photos

Wonderful Day with Pandas

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Mark
Sunyata

Sunyata

USA

Reviewed on September 15, 2019

Dear Riley,

Thank very much for your care and well organization from first to end tour.

Every body were happy and gave a good feedback to the evaluation Papers that Pipo, Mr.Lu requested us.

Anything else you need let us know.

We will keep touch for the future tour.

Thanks for your gift.

Take care.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Chris

Chris

UK

Reviewed on September 15, 2019

Hello Vivien,

Thanks for contacting me – and for all your help with our tour. Yes, we had a fantastic time. Everything went to plan and we were very impressed with all the organisation and the guides.

I am just a bit busy at the moment but I promise that I will send you a complete feedback in the next few days. Do send me the link to Trip Advisor and I will also complete a review there for you.

Thank you indeed for the gifts you sent us via jenny in Chengdu. That was very thoughtful of you and very much appreciated.

Best wishes,

Date of Experience: September 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Natalie

Natalie

Ireland

Reviewed on September 14, 2019

Dear Riley,

My tour is complete, thank you very much for organizing everything for me. Both Carrie and Crystal were very good.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Robyn Wisler

Robyn Wisler

USA

Reviewed on September 13, 2019

Wendy,

Our two day hiking trip on the wall was amazing!  Thank you!   Our guide Lee was outstanding and our driver was great!

Thank you!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Vincent

Vincent

France

Reviewed on September 13, 2019

Hi Tracy,

Thanksfor your Fall Festival wishes, and for the very good trip organization, everyone had a good time .

Happy Festival to you as well .

Best

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Diego

Diego

Spain

Reviewed on September 12, 2019

Dear Lily,

We will review you in TripAdvisor today.

Thank you for the information for the insurance.

And thanks for the amazing tour, it has been a lot of fun.

Best regards 

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Richard & Urszula

Richard & Urszula

Australia

Reviewed on September 12, 2019

Dear Lily,

Warmest greetings from sunny Brisbane!

At long last – and I sincerely apologise for the delay – I posted a glowing review for China Discovery and for you, Lily, personally.

You can view it here: https://www.tripadvisor.com.au/ShowUserReviews-g297463-d4331496-r709053638-China_Discovery-Chengdu_Sichuan.html

We were truly amazed and mega-happy with our first ever visit to China, and all that thanks to your commendable professionalism and a personal touch – thank you!

Now, we are hungry to come visit China again, this time we would like to experience wonders of the Harbin Ice & Snow Festival, and the Snow Town.

I believe you have a 5 days/4 nights itinerary in your offer, and we would like to use that as a basis for our trip.

From my preliminary search on the Internet, we could arrive at the Harbin airport in the morning of Monday, 6 January 2020 (8:40 AM), and depart in the evening of Saturday, 11 January 2020 (9:00 PM).

That would extend our stay to 6 days/5 nights, so we would appreciate your suggestions for possible activities on the additional day.

Please send us a preliminary itinerary for our next trip to your wonderful country.

Cheers,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Florence

Florence

Singapore

Reviewed on September 11, 2019

Hi Lily

For your info, our driver for the train station in Xi’an has been sorted out. We are now on the way to the train station. 

Thanks again for the lovely and professional tour guides and drivers we met on this tour. And a big, special thanks to you for helping to coordinate everything in Beijing and Xi’an for us. 

Regards,

Date of Experience: August 22, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Aron

Aron

Israel

Reviewed on September 11, 2019

Hi Dear Vivien Li

We are back home and I am ready to present my feedback on behalf of my group.

First regarding yourself:

You were very cooperative, professional and efficient during the preparation of the itinerary

And you have delivered more than 100% during the tour.

The Guides& drivers

All three of them were very good, professional, helpful and good English Katy was the best

The Hotels and food were very good

We are more than satisfied and grateful to you

You may use our picture for advertising

Best Regards and thank you

China Travel Photos

Cheers my friends!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Angelina

Angelina

USA

Reviewed on September 11, 2019

Thank you so much, Lily

I will give the money to Lee. BTW, both of tour guides Cherry & Lee are excellent. :) We had wonderful time with them.

Once again, thank you all for your kindness service.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lily
Lindy and John

Lindy and John

Australia

Reviewed on September 10, 2019

Dear Ashley,

Thank you for your very kind and thoughtful text message of 9 Sept.

which we received on arriving home.

I am a little unsure just how to start to thank you enough for the manner and way that you have worked and the kindness you have shown to us to make our brief visit to your magnificent Country so enjoyable and one we shall always remember.

However I will begin by saying I was greatly impressed with the manner and honesty in which you displayed in the detailed planning stage of our trip. 

I want to thank you again for the gifts which you gave as at our only too short but enjoyable meeting in Chengdu. I don't know how you learned (or guessed) what Lindy favorites were: but you got them all. They were unexpected and a lovey surprise.

Every thing organized for the trip went off well. We did not encounter any problems and so were able enjoy are brief trip to the 4 cities. Although having done a lot of research on the internet prior to departing, the tours and sites visited at each city exceeded my expectations.

The guides and drivers were also great and the system of drop of and pick works well up saved us countless hours.

Each of our guides were very helpful, polite and most knowledgeable, and showed quite different strengths, character and personalities.

Kai in Beijing: a born teacher who is passionate about and loves his subject and was keen to impart it to us. A very intense personality, inclined to repeat himself a little, but with excellent fluent English and an easy accent easy for us poor mono-linguist Australians to understand. Lindy would have liked a few more coffee stops (what's new) but understand that they was not available at many of the sights we visited.

Ben in Xi'An: very knowledgeable about the Warriors, items at the Museum and the city, friendly and accommodating with a very good and easy to understand English. He also arranged every thing for us to see the Tang Dynasty Theater show at night.

Sandy in Chengdu: ensured that we were able enjoy the visit to the Pandas a real highlight of the tour. He was most accommodating to our every wish and Lindy's like for Starbucks coffee.

Danny in Guilin: The real friendly family "county" man. Out to do every thing possible to show us what we wonted to see on some-wot tiring hot days.  The country views here are breathtaking.

The two fast train rides were very pleasant and comfortable but the crowds at stations were a little overwhelming.

The two short domestic plane rides were uneventful (similar to ours)

The two Hotels you booked were great, The Bamboo Leaf, very friendly, quite and a nice change from the somewhat impersonal international chains. Thank you for getting their signature room for us, Lindy loved the country outlook.

The Hilton Capital suite was also a welcome surprise.

Although you may not have much to do with it, the weather was favorable with the only rain we experienced for the whole trip being a very light shower on the morning we visited the Pandas which they seemed to enjoy.

We are still in awe at the skill, patience and tolerance of your car drivers, but were in fear of the silent scooters every time we crossed the road.

You and your associates have helped China Discovery to earn the excellent reputation it has on the many Internet review sites.

So summing up, well done and thank you so very much.

Date of Experience: August 22, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Alison Evans

Alison Evans

UK

Reviewed on September 10, 2019

Dear Riley,

I just wanted to drop you an email to say thank you for all your help and arrangements during our stay in China.  The three guides (Carrie, Diana, Nancy) we had were excellent, and I should be grateful if you would pass on my appreciation to them direct.

We had a lovely time, especially on the cruise which was a wonderful experience.

Once again, thank you for all your hard work in ensuring our stay went without issue.  I will certainly contact you again if we decide to do a similar holiday in the future.

With best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Gan KK

Gan KK

Malaysia

Reviewed on September 10, 2019

Hi Mr Wang ,

Append below is my reply to your questionnaires. Thank you once again for your service and will certainly contact you again for my next trip to China.

Regards 

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Gerhard

Gerhard

Germany

Reviewed on September 10, 2019

Hi Wendy,

I apologize, that I didn't reply to your earlier email. You might understand, that I have a full desk after return.

Let me answer you shortly, as per request, on those 3 questions:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The response by Wendy to all our emails and inquiries was always immediate and answering exactly our questions, or adjusting to our requests. Excellent.

2. How was your tour? Are you satisfied with the tour we arranged for you?

The trip was great, fantastic. We saw a lot of China, within the given trip of 15 days. We are completely satisfied with both the tour planning (by Wendy) and also with the individual tour guides and their personalities and knowledge (in particular, Keven and Steven). The trip was, as I expected, a combination of seeing history, nature and future.

3. Do you have any suggestions on improving our services?

The trip was for our full satisfaction. The only thing I could think of would be an option at some of the day or half-day trips to select between alternatives.

For the other points, such as photos, review in Trip Advisor, my extended travel blog etc, I like to ask you kindly to give me another week before I send/submit them.

Feel free to publish my email address, if other travelers are asking for a reference or recommendations.

Thanks again

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Thierry

Thierry

Luxembourg

Reviewed on September 8, 2019

Dear Wendy,

We got back home today. Tired but happy. China is marvellous!

The cruise was very good! We enjoyed it. The trips were great, the food was very good and the rooms were perfect.

Best regards from raining Luxembourg:

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Naomi Petersen

Naomi Petersen

Australia

Reviewed on September 9, 2019

Dear Lily,

I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.

All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.

I was particularly impressed with the guides on our various tours, especially the young lady in Fuling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.

If I plan another tour in China in future, I will be in contact again,

Kindest regards,

Date of Experience: September 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Ian

Ian

Australia

Reviewed on September 9, 2019

Hi Echo,

I will share some photos once I have been through them. I have responded to the questions below which I hope is of value.

1.How about your tour arrangements? 

Tour arrangements were perfect. Having previously visited China we were very particular about where we wanted to visit this time and Echo was very accommodating and helpful with the initial itinerary.

Echo’s patience with some unavoidable delays in obtaining our Chinese visa was commendable and I very much appreciated the support and patience.

Our pickups an drop-offs to and from our transportation was perfect with a guide waiting for us with a clear sign in a very visible area each and every time was fantastic. That and the friendly and helpful nature of all of the guides really made our trip into a highly pleasurable experience.

2.Are you willing to recommend our service to those who would like to come to China ?

Absolutely, I did quite a bit of research before deciding which travel company to choose and I couldn’t be happier with the service provided by China Discovery and Echo Gou.

3. Your general opinion on us?

My opinion is that China Discovery provides a first class service to anyone wishing to visit China without the normal problems associated with travel arrangements.

4. What will be your suggestions regarding how to improve our services?

The service was perfect! I cannot think of any advice which would improve it.

5.Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

Yes, we travel often and I do go through all of my photos and make a selection of the best ones, which I would be happy to share once that enormous task is completed. We travelled for 10 weeks and have over 7000 photos to go through, but once that task is complete I will send a selection of photos.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Pawankumar Sitaram Mittal

Pawankumar Sitaram Mittal

India

Reviewed on September 9, 2019

Hi Wing.

Finally the tour of our is coming to the end. We are on our way to the Airport now. We really enjoyed our trip. Everything was really good. Beijing was very hot and humid. Unfortunately the car air conditioner was not very efficient and it wasn’t cooling properly.

Thanks for organising an excellent itinerary and good arrangements all over.

Sure. Very honestly I and my friends are very happy with your services. Even without your asking I was going to write a very good review on trip advisor for the benefit of all Indians. 

I would definitely visit China once again and use your services. I would love to visit Chengdu, Chongqing and Tibet next time.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Kevin

Kevin

Malta

Reviewed on September 8, 2019

Hi Leo,

We're back home. 

We would like to thank you and all the guides and drivers for the great service and care afforded to us during our 2 weeks stay in your beautiful country. With so much left for us to discover, there will definitely be more visits in the future.

Zoe was a great guide and like Ruby before her, she was very knowledgable on anything related to our tours in Xian. She made sure everthing went smoothly. In fact during our visit to Mt Hua, she was checking on the mountain guide (Henry) to ensure that we were both doing well.

Jo Jo doing the Beijing tour was very well prepared on the subjects and did well in handling a large group. We were very impressed with the great wall and in fact we thought that 2 hours allocated to this awesome site were too little.

Thanks again for the perfect organisation. Cynthia will definitely leave a positive review on trip advisor, and I will recommend your services to colleagues and friends planning a China visit.

Well done to you!

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Leo
Marc

Marc

USA

Reviewed on September 7, 2019

Hi Lily,

All is going very well.

We have especially loved Huangshan Mountain and Bishan.  Gerry in Hangzhou was a very good guide and Jerry in Huangshan was outstanding. We are now on the train to Guilin. Everything has gone perfectly smoothly. Thank you.

Date of Experience: September 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Lily
Rigo

Rigo

Italy

Reviewed on September 7, 2019

Dear Madame Wing,

My friends and I are very happy to have chosen your Tour Operator: your services have been very professional and correct in everything.

In particular your professional skills, your kindness and disponibility in supporting us all long our tour have been really appreciated.

Of course i will give you enthusiastic positive feedbacks. 

We posted on the web few of the thousands photos we took during our journey and we had been contacted by other people interested in our tour so we suggest your Tour operator.

We will use your service again when we will be back in China to explor new part of it!

Suggestions:

In some hotels we didn't found a continental breakfast: it was a problem for us to start the day :)

The last hotel of Zhangjiajie was too far from everything: difficult to go to the center ( taxi drivers didn't understand english) nothing nice all around ( just the park): i suggest you to let your hosts remain in Emperor 's Hotel ( even if it's not a very nice hotel) as in few minute by walk you can reach shops and bars especially in the evening.

I suggest you to book the glass bridge for the tourists that are interested in it because we wanted but our guide told us that was impossible to have tickets.

If you need more please just ask me.

Thank you for your services and all the attentions you had for us!

Best regards

Date of Experience: September 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Dominique

Dominique

France

Reviewed on September 6, 2019

Dear Tracy
Thank you very much. We had a very good trip in Beijing. Thank you very much.
We are now in Chengdu with Vincent.
Best regards

Date of Experience: September 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Jessica

Jessica

USA

Reviewed on September 6, 2019

Hi Rita,

Thanks for your note !

I was very pleased with your services.  You provided everything you said you would and that made the cruise most enjoyable for me because I did not have to worry.  I even had good aisle seats on the planes.

I told the summer school program that I would be interested in teaching again in the future.  So there is a possibility I might come back.  I would certainly consider your company to see something else in China!

Thanks for caring,

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Rita
Emma

Emma

France

Reviewed on September 5, 2019

Dear Riley 

Apologies for my late reply. I have been really sick last week and catching up in my emails and work this week. 

I would like to thank you very much for this amazing travel tour that we had with my family. Everything went really well and we just love this experience with China discovery. You create us unforgeable memories and we sincerely appreciate that and again thank you very much for organising this incredible experience travel for us. The quality of the service was high and really great. I will surely leave a really positive comment over the weekend and mentioned your name as well. Do not hesitate to remind me if I forget! 

Have a great day Riley and wish you all the best! 

Kind Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Tracey

Tracey

Australia

Reviewed on September 5, 2019

Hi Tracy

Thank you for your email. They aren't home until late September so I haven't spoken with them but they did email me to say they had a great time and their guide was wonderful. I will let you know more once I see them.  Thank you for organising their trip.

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Brian

Brian

USA

Reviewed on September 5, 2019

Hi Lyn, 

The trip was great. I had an amazing time. I really enjoyed the food and the beautiful scenery. All of the guides were friendly and knowledgeable. You did a great job organizing the tour. I hope to go back to China again soon. Maybe next year. I am attaching some photos from the trip.

China Travel Photos

Mountains, Rivers,and Cities of China

Date of Experience: August 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Glenda

Glenda

USA

Reviewed on September 4, 2019

Zoe

The trip was amazing!  Waldron and Andie were both great!  Thank you for making a bucket list vacation come true.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Zoe
Alfred Michael Gibson

Alfred Michael Gibson

UK

Reviewed on September 4, 2019

Hi Tracy

We are on our way home. We don't want to leave! Been an absolutely wonderful holiday!

Definitely. Amazing service. Treated like VIPs. Thank you so much. Made very special memories x

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Alfonso & friends

Alfonso & friends

Italy

Reviewed on September 4, 2019

Dear Mr.Leo Li'

Please find below some comments regarding our experience in Tibet-Nepal.

All the guides, in Chengdu (Mrs. Gila), Tibet (Mr. Po Ta) and Nepal (Mr. Bishnu) provided us an excellent service, they were very informative, forbearing and helpful about every matter along our stay (check in/out in the hotels, tickets for the attractions, rides, queues etc etc), also the drivers were very skilled and safe in driving us to the many visited spots.

The vehicles were in good condition of maintenance, we always found bottles of water on board for us (provided by the assistant driver)

The daily organization of the visits in China and Nepal was mostly done in the perfect timing, respecting the schedule (some more consideration about Nepal will follow)

The included lunches and dinners, were very welcome. 

Almost all the hotels were very good, high standard, comfortable, clean and the their staff very helpful.  

The only exception was the hotel in Gyirong, of very low level (one star ? maybe less) and very old. 

Furthermore the morning after we slept there, we found out that there was no water in the bathroom and it was really a bad situation for us and at our request to do something the staff was not helpful at all. 

It seems that the missing of water in that hotel (maybe in all the city) is recurrent , but in this case would have been very simply to provide some spare water in the rooms.

A note about the "road" on the border from China to Nepal.... from the information provided in the program/itinerary we supposed to find a bumpy and muddy one ....but in reality it was much worst than that, the journey by car was stressful, very long and extremely dangerous (no guardrail at all and the overhanging on the river in the valley !!!).

The drivers were very skilled and they drove in the safest possible way, but at end for the time needed to get in Kathmandu would have been better to return from the Everest Camp Base to Lhasa and take a flight.

The itinerary in Nepal should be balanced a bit better considering the huge time needed for the transfers, of course not because of the schedules provided by the guide or the driver but because of the incredible traffic jam and the very poor conditions of the "roads", for example both Patan and Bhaktapur visits would have been deserved more time. 

Same consideration for the time needed to go and to come back to Nagarkot, where, beyond that, the view is also too variable because of the weather. 

In Chitwan park, the possible options to chose from, should have been provided (and booked) before (as we requested many times by email)  because not everyone can enjoy what scheduled by default.

Some of the group didn't like to ride the elephant because this causes him/her pain, and for the same very poor conditions in which the animals were kept (chained and with no space), they didn't like the "elephant breeding center".

To conclude, the suggestion is to include in the itinerary/program all the possible information and details (even the sensitive ones, as  the mentioned bad treatment of the animals), so that the clients have the right to decide what to see and what to skip.

Dear Mr.Leo Li, hope what above gives you a better feedback about the great adventure we lived thanks to your agency services.  

And please share our special thank also to the representatives of the local nepalese agency, they were very welcoming and helpful.

We'll be happy to be back to you, with further details in future if requested

Best regards

Date of Experience: August 12, 2019
Trip Type: Traveled as Friends
Tour Customized by: Leo
Nicoletta

Nicoletta

Italy

Reviewed on September 4, 2019

Hi Tracy

All ok at X’ian. Our guide Carla very available. In Beijing too. Now we are in airport for the flight. Your country and your people very beautiful.

We liked everything, it was a beautiful, comfortable journey with excellent organization.

We will advertise your agency

Date of Experience: September 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Leslie

Leslie

USA

Reviewed on September 4, 2019

Aloha Echo,

We had a wonderful time on our tour through the four cities in China.  All of our tour guides were excellent each with their own special talent.  Our first guide, Forest in Beijing was extra attentive and flexible working around our special circumstances, traveling with my “special needs” granddaughter.  He was also extremely knowledgeable about Beijing and the attractions that were included in our tour.  His assistance at the train station also made our transfer to XiAn less stressful.  Waldner in XiAn was full of humor.  Unfortunately, my son was pickpocketed at the Terracotta Warriors Museum and his cell phone was stolen.  That caused a period of negative emotions during our stay in XiAn.  Waldner also assisted us at the train station to make the transfer less stressful.  Gila in Chengdu really went out of her way to allow us an authentic “taste” of Chengdu.  Gila also helped us check in at the airport for our flight to Shanghai.  Nanette in Shanghai was also very helpful when we got a late start to the airport.  She assisted us through baggage check to see us off in good time to make it to our flight.

The tour guides’ assistance were also valuable because of the minimal English that is spoken or understood throughout our travels through China.  I was quite surprised that even in the hotels that were booked for us, the staff’s ability to communicate in English was very limited.

The hotels that were included in our tour were very nice.  The location of the hotels in Beijing and Chengdu were exactly what I like with dining and shopping immediately surrounding the hotel.  The location of the Xian hotel felt a bit less comfortable. 

I would definitely recommend China Discovery to my friends and family if they are planning to visit China.

Thank you very much!

Date of Experience: August 19, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Hui Martin

Hui Martin

Australia

Reviewed on September 4, 2019

Hi Johnson,

Here are my feedbacks.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Johnson Wang has been an outstanding agent to deal with. He handled our booking efficiently and effectively and organised everything right down to the last minute - AMAZING service.

2. How do you comment your tour arrangements? 

Every day of every tour that organised for us was Outstanding!!

3. Are you willing to recommend our service to your people who also have an interest to visit China? 

Yes, I have already recommended your business to 42 to friends, and one is in China at this moment doing one of your tours based on our recommendations

4.  Your general opinion on us?

Amazing, efficient and outstanding Tour Company. Great Ambassadors for China. Your guides and drivers are outstanding tour guides and drivers - some of the best in the world.

5. Do you have any suggestions on improving our services?

Maybe just not so many places where the customer feels like they have to buy something at the end of the tour - thats the only thing I could say to change.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes, you can. I will put some photos together and send them through to you.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?  _______

Yes, please - ask them to contact me if you need. It would be an honour.

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Johnson
Michelle

Michelle

USA

Reviewed on September 4, 2019

Thank you Rita,

So nice.

I am going on line to review. All was fantastic.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Rita
Anagha

Anagha

India

Reviewed on September 4, 2019

Hi Rita,

Sorry for the late reply. I have given a review. Thanks a lot.

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Jimmy

Jimmy

USA

Reviewed on September 4, 2019

Hi Vivien,

Sorry for the delay.  You are right, I got back from vacation and was very busy at work.  I also took time to sort through the many photos that I took while on vacation so I could include some in the response to you.

I will send you separate emails for each tour guide and photos so that you can see what photos go together.

We really enjoyed our tour of China with your company.  The hotel accommodations were quite good and met our needs.  The vehicles that we rode around in were very nice and comfortable rides.  The food that we ate at the hotels and restaurants was all very tasty and enjoyable.  We feel that with your tour we saw the best things to see in each of the sites and saw the most of what could be seen in China with only 1 week’s time.  We even got to do some things that were of special interest to us like getting a family massage and seeing some shows.  The bullet trains were also fast and efficient to get us from place to place.  The tour guides all spoke very good English and were knowledgeable.  Our private tour was very well planned out and everything was taken care for us so we only needed to enjoy our vacation.  Thank you so much for your help in planning our trip.  This was a trip of a lifetime for us and we will all remember the good time that you helped us to enjoy.

 

China Travel Photos

Beijing

Forrest was very attentive to our needs and was efficient in getting us to the places that we were to visit and made sure that we got priority access and did not need to wait in line.  He picked us up early and on time for our visit to The Great Wall and made sure we had plenty of water to drink.  When it was hot out at Tienanmen Square, he bought us all ice popsicles to cool down which we appreciated.  He also gave us the most relevant information about each site that we visited.  We wanted to go to a Chinese Herbal Medicine shop and he found one for us.  He also acted calmly and quickly when the vehicle we were in was involved in a minor traffic accident.  Forrest quickly called us a cab so that we could get to our last destination before leaving so that we did not miss the rickshaw ride. 

 

China Travel Photos

Xi'an

Vivian was a warm and engaging tour guide that like to tell us about the places that we were visiting.  She was also very accommodating in answering our questions and paying attention to our specific needs.  She made us feel comfortable as we visited the different sites in Xian.  On the second day we all wanted to get a massage and she made a special effort to look up a local place where the whole family could get a massage together and she took us there which we really enjoyed and appreciated.  We also got to go see a Chinese dinner and theater show.  Vivian arranged for the driver to pick us up and take us back to the hotel after it was done.  We enjoyed her company and conversation as she led us to the various attractions that we saw.

China Travel Photos

Shanghai

Laura was a very experienced tour guide and she gave us a lot of detailed information to all of the sites that we visited.  She also changed the schedule around while we were in Shanghai to maximize the amount of time that we had at each place and to avoid the crowds.  She was very accommodating and knew the best places to get family photos.  On the last day before we left, she found us a good restaurant to have lunch at.  Our son was going to college at NYU Shanghai which was the purpose of our trip to drop him off.  Laura arranged transportation for us to get to the campus for Move-In Day, and the same driver picked us up after we were done to drive us to the airport.  We really appreciated Laura’s attention and suggestions, including taking us to see a Chinese acrobat show.

Date of Experience: August 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Rosario

Rosario

UK

Reviewed on September 3, 2019

Hi Vivien,

Absolutely! You deserve every and the best possible review from a very satisfied tourist like me, Vivien. You represent your company the best any employee should ever be. You know very well the true meaning of the word “outstanding” and, in my heart you are always a winner

Love you, sister

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Chris

Chris

UK

Reviewed on September 3, 2019

Dear Catherine,

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

We were very satisfied with the help from the travel consultant, who replied quickly, gave useful advice, and was concerned for us to have the best trip.

2. How do you comment your tour arrangements?

Tour arrangements were very pleasant. We were a little anxious about the trip beforehand as my wife was 14 weeks pregnant at the time. However, from the moment our guide met us, we felt completely relaxed and safe. The tour itself, of Huangshan, was very enjoyable. The scenery was incredible. We particularly enjoyed watching the sunrise from Lion Peak.

The guide was knowledgeable, friendly, and had impeccable English. She was also happy to help me improve my Mandarin by patiently chatting with me. The hotels were very good (considering the more rural location, especially with one being at the top of a mountain). The restaurants and food were very good.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes – 5 stars

4. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

You can use our comments. The guide took some photos of us on the tour for promotion purposes. You have our permission to use these.

I will have a search through the photos and down-select some to send you, but I will have to do this at a later date.

Best regards,

Date of Experience: August 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Sarah

Sarah

Australia

Reviewed on September 3, 2019

Hi Zoe,

Thanks for your email. I just wanted to say thank you so much for organizing our China Tour. We had such a great time and it took the stress out of the planning. The tour guides we had were all lovely and very professional and knowledgeable.

I will be writing a recommendation on trip advisor and would definitely use your services again in the future.

You are very kind for our gift as well. We really appreciate it.

Thanks again.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Zoe
Senthil Nathan Tamil

Senthil Nathan Tamil

India

Reviewed on September 2, 2019

Hi Riley,

You people really rock. Good service in Beijing and Luoyang. It was indeed a great tour for us. Thanks a ton.

Date of Experience: August 26, 2019
Trip Type: Traveled as Couples
Tour Customized by: Riley
Renee

Renee

Malaysia

Reviewed on September 2, 2019

Hi Yanny,

I just got back last week, Gmail hard to open in China.

I am happy to help out with the feedback.

1.How about your tour arrangements? 

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

2.Are you willing to recommend our service to those who would like to come to China ?

Yes of course.

3. Your general opinion on us?   

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Date of Experience: August 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Yanny
ANN SOON HO

ANN SOON HO

Singapore

Reviewed on September 2, 2019

We had a great time Lyn. Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Tim

Tim

Canada

Reviewed on August 30, 2019

Hi Zoe,

Just leaving for XiAn. Linda our guide was everything we could ask for. Awesome person and excellent knowledge. Our driver and Linda did a tremendous, top quality job. Hope the guide in xian is half as good. Thanks

Tim

Howdy! 

We are leaving china today to Japan. We enjoyed our stay here. It is a mind boggling, and amazing country.  So many many people here.  Our drivers did an excellent job on getting us to the tour sites. Linda and zoey were great guides, but my daughter says no one is better than Linda. She is the tour guide master!  Nothing in the tour we would changed. Very pleased and we thank you.

Date of Experience: August 29, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Marlie

Marlie

Netherlands

Reviewed on August 27, 2019

Hello Echo,

Thank you for your email!

No need to apologize, the transfer from the border to Kathmandu worked out ok.

The were 3 men waiting for us (the man in charge, a man to carry our suitcases and to arrange visa, and the driver).

They were all very helpful. Crossing the Nepalese border and the application for the visa went without any difficulties.

The road to Kathmandu was very bad but the driver had obviously experience with the road because he managed to get us to Kathmandu without too many difficulties.

The Tibet trip was really nice and the driver and guide did a good job.

Thank you and best regards,

Date of Experience: August 13, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
W J (Bill) Bainbridge

W J (Bill) Bainbridge

UK

Reviewed on August 24, 2019

Hi Johnson

In reply to your 

  1. You answered my questions very promptly.
  2. The arrangements were great and went without a hitch
  3. I would recommend your service to others

I thoroughly enjoyed the trip and thank you for your kind attention

Best wishes

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Johnson
Simona & Thomas

Simona & Thomas

Germany

Reviewed on September 1, 2019

Hi Vivien, 

Sorry I have done it right after our tour but it seemed there was a problem and it didnt show up. Now i did it again (in german) and it showed up.

Thanks for caring for us we will recommend you to our friends.

Best regards 

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Amit Yudan

Amit Yudan

Israel

Reviewed on September 1, 2019

Hi Rita,

I would like to send a BIG thank you. We departed from Chengdu now, all went perfect!! Thanks a lot for the flexibility in changing the schedule and the good organisation.

How is Livia doing? Did she get the baby? Send her my BIG thank you too for all the preparations before her leave.

Date of Experience: September 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Geza Sikó

Geza Sikó

Hungary

Reviewed on August 31, 2019

Dear Catherine,

Many thanks for the good organization of our tour. 

It was very nice. Thanks for Your collegues for the nice trip,

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Antonio, Anna and Toni

Antonio, Anna and Toni

Spain

Reviewed on August 30, 2019

Dear Tracy,

Of course I Will write the positive review on Tripadvisor!

It was also a pleasure for us to travel with your Company and discover the Great Country that China is.

All the guides were very helpful and nice, especially Shanna from Chengdu and also Jennifer (Shanghai) and Amanda (Yichang).

It is a pity that we couldn´t do the excursion to Macau but…maybe next time. As you know, we did an additional excursion on Tuesday morning visiting Luntau Island. We needed to pay additional 3240 HKD to Cecile and push her a little bit to visit all the venues but it was finally good decision.

Best regards from Spain!

Date of Experience: August 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Angela

Angela

Hong Kong, China

Reviewed on August 29, 2019

Hi Wendy,

I'm so sorry for the very late reply, I’ve been very busy after my vacations to back up everything.

We had a wonderful Yunnan tours. All went smoothly and you did a wonderful job!

The guides were extremely helpful, quickly adjusted our itinerary to fit our requirements, have a lot of passion and knowledge for their cities. A special thank you to all of the guides: Cherry, LEE, Sophie and the 3 professional and courteous drivers. They were friendly, nice, really welcoming, very attention and very patient to us.

The hotels were very nice located for us in Dali and Lijiang.

We're very satisfied with our experience with China Discovery and would certainly recommend your company to our friends and family.

Best Regards.

Date of Experience: August 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Alfonso & friends

Alfonso & friends

Italy

Reviewed on August 29, 2019

Good morning Mr.Leo Li,

Thanks for your email, we're at home safe and very happy for the great experience we lived.

It was our pleasure to meet you in Chengdu, we appreciated very much your gifts and all the efforts you made to make our travel memorable.

It was already our intention to share with you our thoughts about the travel, as soon we have some time we'll let you have a more detailed feedback about the whole tour.

Have a nice day

Date of Experience: August 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Brian

Brian

UK

Reviewed on August 29, 2019

Dear Catherine 

Yes, back at work now.

Our time in Guangzhou was excellent. Jack and the driver did a great job. In particular, Jack’s knowledge enhanced the museum visits. He also went the extra mile to help us get our train tickets to Hong Kong. This would have been very challenging without him.

We thought the hotel was the best for our visits to China, so far. You may wish to point out to British and Irish visitors that the hotel is close to the Happy Monk British pub and Paddy Field Irish pub.

Joe may wish to add his thoughts.

Thank you for organising yet another great trip to China.

Best wishes

Date of Experience: August 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Margaret Keyes

Margaret Keyes

USA

Reviewed on August 28, 2019

Mr. Li,

We had a wonderful experience with our tour guide Vikki and Driver, Mr. Wu. She was very knowledgeable, professional and personable. She took us to some great restaurants and we enjoyed the cuisine of China in a most delightful way. She was considerate with allowing us time to engage with all aspects of of our interests, and we loved that she was not taking us to just shop! 

Mr. Wu made us feel comfortable and safe in his vehicle, he was courteous to open doors and cooled the car down after long stays in the sun. 

It is very difficult to say what was our best trip, we loved so much about it.

On the last day we visited a tea house in the village with the walls. It was nestled in the midst of the village and Vikki summed our trip up while we were there, giving us historical perspective and cultural perspectives of our sites. In reminiscing about the trip I would have to say my favorite thing was the “short-skirt” Miao were most hospitable and their food was very good, but truly every aspect of our visit was a delight. We hope to visit again to “Discover China” we really feel like we went beyond the tourists scene to really get a glimpse into the beauty and wonder of China.

Thank you very much!

Date of Experience: August 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Dee Ann Aydelott

Dee Ann Aydelott

USA

Reviewed on August 28, 2019

Hi Wonder,

The trip was excellent.  Guides were both great and especially Ann.  Drivers were always prompt and courteous.  I absolutely see no areas for improvement.  Everyone should experience Zhangjiajie’s natural wonders.

I’m sending you pictures.  Feel free to use anything I send you.

China Travel Photos

Amazing Zhangjiajie

Date of Experience: August 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Giorgia

Giorgia

Italy

Reviewed on August 28, 2019

Dear Tracy

The trip is wonderful and the organization is fantastic and this is for you. The guides we have met until now are good and professional.
We received all the money you tell me and also for this we would like to thank you.
I told you a lot of time.... You and your tour operator are great!!!!
I need to ask you one thing... For our flight to Italy we have only a travel document for the Sichuan Airlines but I'm not sure that is alright. Also we will arrive in Chengdu Airport in the night. Please can you check if the documents are ok or if we need to do something. I'm sorry to ask you this but if there's some problem it will be difficult to resolve it in the night. I hope to get your help. Thanks for everything and I hope to meet you in Chengdu
Best regards

Giorgia

Dear Tracy
Everything is good and the tour is beautiful. Your organization excellent!!
We are so happy to meet you!!! Please come!!!!
Tomorrow our guide will call you because he doesn't know anything about the flight ticket and the right departure time. He thinks we don't need boarding pass but only passports. I gave him your phone number so he can call you.
Can you tell him the flight number and the boarding time?
Thank you very much and I hope to meet you tomorrow
Best regards
Giorgia

Dear Tracy,
We are at home safe. Thank you very much for everything. I was glad to meet you in Chengdu because you helped so much with our trip. I'll be very happy to write you an excellent review on Trip Advisor.. It's a pleasure for me. I'll write it as soon as possible. I'll give my friends your email address because they want organize an holiday in China and I hope to return in China soon... And sure if it happen it will be "with you".
I'll write you when my review is ready
Good luck for everything
Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Stuart

Stuart

Australia

Reviewed on August 28, 2019

Hello Wonder,

Please see below my comments. 

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

China Discovery (Wonder and Tiffany) were excellent in being able to meet our needs and be accessible with any enquiries we had. When I was on tour Wonder answered a number of queries I had promptly and often outside normal business hours. 

2. How’s the service of the tour guides during your whole tour?

We visited a number of cities and were provided with tour guides and drivers. All had excellent English and were knowledgeable of the sites we were visiting, they were engaging and drivers made suggestions as to the best times to leave to avoid traffic and crowds. 

The guides who took us to our Train stations proved additional city commentary and went out of their way to make sure we knew where to go to make sure we caught the correct train, that was unexpected and very reassuring. 

3. Would you like to recommend our company?

If you are travelling to China and need local expertise, China Discovery is well suited to assist you. Wonder and his tour guides are all strong in their English speaking and provide you with a detailled itinerary, pick up, tour and drop off service. All contact details are provided and communications are excellent.

I am happy for you use these if you wish. 

I will send over any photos I think will be of use. 
Regards 

China Travel Photos

Lovely Lady at the Great Wall and My Guide at Muslim Market

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Govaere Fabienne

Govaere Fabienne

Belgium

Reviewed on August 27, 2019

Dear Cathérine,

Thank you for your help during our stay in China.

We loved our trip to china.

We especially loved the guide Tutu in Zhangjiajie.

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Ming

Ming

USA

Reviewed on August 27, 2019

Sim非常给力,直接就把她当年整个的一个联系过程的Email给我转发过来,包括如何找到他们,如何安排行程等等等等。我拿到之后非常高兴,也赶紧上网再去自己查这家英文叫China Discovery的公司(https://www.chinadiscovery.com/),大家也都知道,国内旅游公司林林总总,各种各样的有很多,找到一家信誉非常好的公司不是一件非常容易的事情,网上查到的关于他们公司的评价都不错(不只是国内的评价,包括国际上的评价也都非常好),就试着给他们上次的联系人Catherine Liu发了一封Email联系,告诉她我们这次大概的时间和目的,结果很快就收到她的回复,为了对她的工作更了解一些以及可以把我们的行程交代的更清楚一些,特意打电话过去跟她聊了聊,在电话中可以感觉到她非常有经验,对当地非常了解,也是非常值得信赖的一个,我告诉了她我们这几家人的飞机航班和酒店安排,还有大家想要看的一些东西,以及对导游和司机的一些要求等等。几个小时过后,就收到她的关于我们这次行程的安排建议,我转给其他家庭之后,又多次跟Catherine用E-mail以及微信联系对我们的行程进行修改和确认,她非常的耐心与细致,也是一个非常有效的代理,在考虑到我们一起去的除了Paul和我之外都是女生,Catherine还给我们挑了Cherry做我们的导游。整个行程,她安排的非常周到细致,在这里我要给这位没有谋面的幕后工作者打满分,如果谁回国内旅游,强烈推荐。

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Catherine
Javier Vásquez

Javier Vásquez

Spain

Reviewed on August 27, 2019

Dear Lyn Wang,

I appreciate everything you have done to me and my group. They and I are very happy for travelling in a short part of China.

Surely, next time I return back to China again and take contact with you before as well. I have another group that want to get there. So, this year I start to prepare next trip to China. I would like change a couple of cities and do a little longer, 10 0r 12 days, it depends the price.

Next time could be Beijing and....

Well, next time we will to talk about it...meanwhile...

Thank you so much.

Date of Experience: September 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Lianna

Lianna

Indonesia

Reviewed on August 26, 2019

Hi Riley,

Thank you for arranging great trips and great guides for the 3 cities. We both had a blast and will definitely contact you again for next adventure to China. 

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Nicola

Nicola

Italy

Reviewed on August 26, 2019

Hi Wonder,

I'm fine and the same as to you I hope.

I'm happy to answer to your question:

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes the travel consultant as been  fast enough to answer our E-mail and patient enough to answer our questions.

2.     How’s the service of the tour guides during your whole tour?

The service of the tour guides during our whole tour has been excellent, in paticular the service of the guide James.

3.     Would you like to recommend our company?

Of course we will recommend your company at our friends and so on.

As soon as possible we will load up on your web site some photos.

Thanks for all!

Sincerely yours

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Ian

Ian

UK

Reviewed on August 26, 2019

Hi Mike,

Here are my answers below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Mike was excellent with communications through out the whole process of deciding and finally accepting the proposed tour. He was very good with the questions we asked and provided excellent and thorough information at all times. Very quick at answering our questions.

2. How do you comment your tour arrangements?

Tour arrangements were excellent. Everything was as expected from the confirmation letter. Guides were there to meet us at the correct places and times. Drivers were fantastic to cope with the amount of traffic on the roads. Hotels were top class and in areas that were easily accessible to what we wanted to do at nights or in spare time. Flights and trains were very good. The service that the guides provided was excellent. All guides communicated clearly and were easily understood and they understood our questions. Their knowledge of subjects on the tour and on China was outstanding and they were willing and able to give us a personal view of China as well. Drivers were very safe and provided us with safe transport where ever we went.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Would have no hesitation in recommending your service to any body who is contemplating a visit or visits to China. Your service is outstanding.

4. Your general opinion on us?

Very professional, easy to communicate with, exceptional guides and drivers, travel consultant provided us with first class service. Booking a service online sometimes comes with thoughts of what if things go wrong or do not work as easily as they should, especially with a language barrier. However, we had no worries with your service as it was very professional even down to communication with us and the guides when something needed changed. We were fully informed.

5. Do you have any suggestions on improving our services?

From a personal point of view, we would suggest that train rides are all booked with first class seats as the added costs would not be great in the overall cost. We believe that most Western travels would appreciate the little bit extra comfort and room. With your guide evaluations, you could easily email forms prior to tour starting so that we can fill them in and return email at completion of each segment of the tour. Sometimes getting the form just before you finish with the guide does not give you much time to fully think about the feedback especially if it was only for transfers from train/ plane to next boat.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

We have no problem with you using our comments or images if they suit your needs.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

We would be happy to offer our advice if needed.

China Travel Photos

China Travel in Beijing, Xian, and Guilin

Date of Experience: August 5, 2019
Trip Type: Traveled as Couples
Tour Customized by: Mike
Ilia Dimitrov

Ilia Dimitrov

Canada

Reviewed on August 26, 2019

Thanks Wing,

Everything was nice.  The internet in China was not, but that is not your problem.  That is the reason to not receive and respond earlier.

I am happy with your services and would use them again.

All the best!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Rosemary

Rosemary

New Zealand

Reviewed on August 25, 2019

Dear Lyn

Thank you very much for your great organisation of our trip, we had a fantastic time and the guides were very knowledgeable, especially Mr Pippo in Tibet. We haven't sorted our photos as yet but will send some when we do. My only comment would be to include in the itinerary the need to change trains in Xining when travelling from Xian to Lhasa - our guide had mentioned this but was not correct about the time - so this was a surprise to us when everyone got off the train 2 hours before we were expecting it.

Thank you again for a wonderful trip.

Kind regards

Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Roger

Roger

Australia

Reviewed on August 25, 2019

Hi Vivien

Thank you for the photo, we are happy for you to use it.

We have written a review on trip advisor

Thanks

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Antonio

Antonio

Italy

Reviewed on August 23, 2019

Dear Lyn,

We have just landed in Paris, but we are still thinking about the wonderful trip you have organized.

The troubles we had are absolutely normal in a trip as complex as our. I’ll for sure consider you for my next trip in China and I’ll recommend you to my friends and colleagues. I’ll send you some pictures once I’m in Rome.

Thanks again for your efforts

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Boonshan

Boonshan

Thailand

Reviewed on August 21, 2019

Dear Zoe,

How are you doing? I guess you are occupied with other customers. As usual, upon return from the latest trip, my time has been very tight with several commitments and tasks. Nonetheless I would like to write and thank you once again for organizing a wonderful trip for us.

We are so happy and keep looking at our photos of memories again and again. It is a perfect travel plan; it is not too tight or hectic. We do not feel too exhausted at the day end or the end of the tour. The last day of our tour in Guilin is so impressive and unforgettable from our bicycle trip along the scenic river and mountain ranges. We made lot of efforts in walking up to the top of the Moon Hill. It was tiring but we love it and enjoy it so much.

Throughout the entire tour program is fantastic, though there is a small mishap in Zhangjiajie but it is not really a big issue. We appreciate your spirit and will in making effort to correct it through the reimbursement which we really appreciated it.

Still we do not expect any perfection. We only want to share it with you what we think or feel. I believe it is useful for a planner like you. Should you have any specific issues to ask me, please feel free to do so.

Thank you so much again and again.  

Best regards.

Date of Experience: August 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Anagha

Anagha

India

Reviewed on August 21, 2019

Hi Rita,

Thank you so much for helping us and making this trip to China a memorable one. It was really great and hope to visit China again soon.

Thanks for the gift. Really appreciate it.

Thanks and regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Ravi

Ravi

Canada

Reviewed on August 20, 2019

Dear Lyn,

Frank

Shirley

South west China

Guangxi

Guangzhou

Gullin

Guangzhou

Lijiang

All were spectacular

Shirley was patient to teach me even Chinese

She took me to an ancient 400 years old legacy house

I could pick up enough Chinese words and culture

I could learn about Mio Tang and Druam minority tribes 

It was heavenly

Thanks

I am longing for my next visit to China

Date of Experience: August 12, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Simona & Thomas

Simona & Thomas

Germany

Reviewed on August 20, 2019

Hey vivien,

We arrived in chongqing today, we really liked the cruise. now we thought that it would be better to have a guide to do some sightseeing in chongqing. do you think it would be possible for us to book a tourguide over your office for tomorrow 10.00 am? we stay at the glenview itc hotel. Thank you for your help!

Best regards

Date of Experience: August 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Alex & Cindy

Alex & Cindy

South Africa

Reviewed on August 20, 2019

Hi Vivien,

We’ve boarded our train to Xining, but it was delayed for almost an hour. We departed at 14:15. We thought our guide Nancy in Xining May need to know.

We’ve had a great time so far- thank you so much for organising this trip!

Date of Experience: August 20, 2020
Trip Type: Traveled as Couples
Tour Customized by: Vivien
J

J

USA

Reviewed on August 20, 2019

Hi Wendy,

Here below are the questions for you:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Our travel consultant, Wendy Dan worked with over many months to get our vacation as we wished.  She was able to get back to us within a 12 hour period.

2. How was your tour? Are you satisfied with the tour we arranged for you?

We loved every part of our tour. The hotels, activities, meals and company were exceptional. We are a family of four (14 and 17 year olds).

Our guides were flexible if we needed more or less time. They helped us pick our meals at night. Drew maps to local restaurants.  They translated for us when we needed help shopping, ordering food and other situations. They were full of interesting age appropriate information for each of our family members.

3. Do you have any suggestions on improving our services?

Our only suggestion is to provide a city map for each city. It would be helpful to find restaurants, shops and super markets.

Our guides drew us maps for this.

I will email you a few photos

China Travel Photos

Lovely People, Beautiful Scenery, Delicious Food

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Mark

Mark

UK

Reviewed on August 20, 2019

Hi Wing,

I have given a few comments below your questions, below. 

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

We very much liked the arranged tour, everything was very well organized and smooth, from the planning to the delivery. 

(2)  Do you have some suggestions for us to improve our service? 

In future, a break down of the costs would be good to see, as we felt that it was quite expensive. 

(3)  If you come to China again, would you like to use our service again?

Yes, if the cost was a bit better. 

By the way, our company can also provide online the “Yangtze River Cruise” and “Tibet Discovery” services, I hope we have chance to serve you again! 

This is good to know we will consider this when we return.

Thank you very much for your help with this trip we had a great time. 

Thanks

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Frank

Frank

Netherlands

Reviewed on August 19, 2019

Dear Tracy,

We have returned safely from our trip to China. We enjoyed it tremendously, and are very happy and grateful for the 22-day tour that you have organized for us.

I posted today a review of the tour and your efforts on TripAdvisor, one time under the heading of China Discovery and one time under the heading of Chengdu Bamboo Int Tours - I assume that both companies are related and/or the same.

Thanks a lot for all your efforts for our holiday, which was fabulous!

All the best, also on behalf of Aarti and Sophia

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Simona

Simona

Italy

Reviewed on August 19, 2019

Hi Wonder,

I'm sending you this e-mail because we wanted to thank you.
The organization of the tours was always perfect, your drivers and guides always on time and very kind and professional.
Thank you for everything, we will be pleased to insert a review on TripAvvaisor.

:)

ciao

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Roger

Roger

Reviewed on August 19, 2019

Hello Mr. Wonder.
We are back to Chengdu after a very beautiful and very nice trip in North Sichuan.
Thank you very much for your organization. It was perfect. Our guide Mary was really kind, efficient and helpful. The driver too. We really enjoy Huanglong and the Ruoergai region. A lot of amazing discoveries all along this trip.
Thank you very much also for the little gifts as souvenirs of Chengdu.
I hope that we will travel in China again.
Best regards.

Date of Experience: August 7, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Manju, Bob and Chetan Hertzig

Manju, Bob and Chetan Hertzig

USA

Reviewed on August 16, 2019

Dear Johnson, 

We are back from our wonderful trip to China and wanted to thank you for the effort you put in to make it smooth and comfortable for us. As we didnt speak the language, we appreciated being helped through all the airports which made things much easier for us. 

Your country is beautiful, so vast and with so much to see. All the meals we had were super delicious, the best one being in Xi’an at the spa resort. Truly, there was never a bad meal in China anywhere. 

We loved Beijing - Tiananmen Square and the Forbidden City were impressive, the Temple of Heaven, and walking through the Summer Palace and tombs of the Ming Dynasty, very lovely. The highlight though, was our climb to the Great Wall - amazing! Kevin, our guide in Beijing, was outstanding and went out of his way to cover it all while making sure we avoided the crowds. 

In retrospect, we might have spent less time in Xi’an, where we traveled back to 221 BC to see the Terra-cotta Warriors and browse through the Muslim Quarters. Our guide, Timo was very professional. Perhaps though it might have been better to spend a few days in Sichuan where the pandas live. We also loved going to Lhasa and our guide, Zhou Ma, was extremely knowledgeable and personable. Shanghai was not to be because of the typhoon, so going back to Beijing for the Lama Temple, Confucius Park, Imperial College and zoo was the right thing to do. We also appreciated upgrading to a suite at the Dong Fang. Our guide, Sally, and pick up person, Cherry, were very good. On the whole, it was a fabulous tour. Once again, thanks for all your help in making it happen. 

Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Johnson
Steve

Steve

Australia

Reviewed on August 16, 2019

Ok, perfect, thanks Vivien.

We will try and get laundry done in Chengdu I think.

Trip has been great so far. Angelina was a great guide. Zhangjiajie was amazing and a perfect start to our trip. 

We are just at the airport now waiting for flight to Chengdu. Looking forward to seeing some pandas.

Date of Experience: August 5, 2020
Trip Type: Traveled as Families
Tour Customized by: Vivien
Prashanth

Prashanth

USA

Reviewed on August 15, 2019

Hi Leo,

Thanks for your email. We had a great trip in China and thank you for meeting us in Chengdu!

Of the various guides, the best guides were Laura (in Shanghai) and Smiley (in Guilin / Yangshuo). They both chose excellent restaurant, great ambiance, very good selection of food and also gave us choices. They both made us fell very much at home. I would highly recommend them. Smiley’s English was excellent and very much fun to talk to. She even made an effort to take us to clean rest rooms as she knew my wife was very particular on rest room cleanliness.

Eban in Chengdu was good as well, but it was a short meeting with him. 

Willy was fine in Xian and was helpful during the trip. His English was excellent! One area of opportunity for him is to become a better listener. He has great communication but sometimes does t listen. 

Lily in Beijing is an excellent person, but her English can be improved. Many a times we could not understand what she was saying and we had to keep asking her to repeat. She was very good with the kids. She gave us local Beijing candies (very kind of her) and the kids loved it. Also on the food in Beijing, I wish it was as good as other places. The quality of food was not great compared to the food we got in Shanghai/ Guilin/Chengdu which was great! Also the restaurant ambience was not very good. But lily was great. May be this is an area for improvement for Beijing section. Better selection of restaurants. 

Overall an excellent and memorable trip

Also thank you for taking the time to meet with us and for the great time we had chatting with you! Also thanks for the gift. 

Thanks

Date of Experience: July 13, 2020
Trip Type: Traveled as Families
Tour Customized by: Leo
Nathalie

Nathalie

France

Reviewed on August 15, 2019

Hi Lyn,

We enjoyed our trip very much. Both our guide and driver were efficient and gave us good informations. We are now going to Indonesia. I will try to find some time to send you pictures when I am back in France.

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Susan and Shelley

Susan and Shelley

Canada

Reviewed on August 15, 2019

Hi Lyn,

We are at the airport, ready to fly back to Canada. Thank you for all your support and to all the guides for taking such good care of us. All the best.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Adam

Adam

Denmark

Reviewed on August 15, 2019

Hello Tracy,

I am looking back to an amazing holiday in Tibet. You are a big reason of that holiday for me. I appreciate your work and help very much.

Date of Experience: August 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Rachel

Rachel

New Zealand

Reviewed on August 14, 2019

Hi Lily.

We got back from our trip last night. After the issue with the hotel on the first night, things generally went smoothly for the rest of the trip, and we had a good time

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Yifan

Yifan

Singapore

Reviewed on August 14, 2019

Hi wonder,

Pls see my answers below. Tks  

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder is a very professional travel consultant. He responded all my numerous queries promptly and efficiently.

2.    How’s the service of the tour guides during your whole tour?

Tour guide Tashi is knowledgeable and helpful. He took care of all the group members with patience.

3.    Would you like to recommend our company?

Definitely.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
William

William

USA

Reviewed on August 14, 2019

Hi Vivien,

I just wanted to send a note to say thank you for all of your help on the day our flight got cancelled to Bejing from Yichang. It was a stressful experience for us, especially since this was the second of our flights to be cancelled during the trip. I apologize for the extent to which I might have passed that anxiety onto you, but you cobbled together a solution that salvaged what remained of our trip.

Incidentally, my wife and son were sorry that we did not have plans to take a bullet train in China, so that desire on their part was satisfied unexpectedly.

As a last note, I understand that we stayed in the hotel we did in HanKou because we had such an early train the next morning. Nevertheless, I wanted to let you know that we would suggest not using this hotel in the future, unless it is necessary that you do so. (I don't imagine that you place people in HanKou frequently, but maybe you do.) Its standards of cleanliness in the rooms were disappointing (many stains on rugs and furniture, as well as grime in the bathrooms). All of the other places we stayed were great.

We really enjoyed our trip very much. Thank you again!

Date of Experience: August 4, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Michel

Michel

France

Reviewed on August 14, 2019

Hi Wonder,

Seems answers below

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast and very accurate.

2.    How’s the service of the drive during your trip in Chongqing and how’s the cruise? The service drive was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous!The cruise was good and was quite as promised (except embarkment in fengdu). People on board were very careful with us.

3.    Would you like to recommend our company? Absolutely! Best regards

Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Jen

Jen

Canada

Reviewed on August 14, 2019

Good Morning Lily,

Just wanted to let you know that we are on our way to the high speed train station in Changsha to catch our train to Shanghai now and it appears we are back on track to catch our international flight to Tokyo ! Thank you so much for all you have done to help. One question for you. Am I correct that you have arranged an English speaking guide to pick us up at the train station in Shanghai to take us to the airport for about 10:00pm? Please confirm and if so, let me know the name and number for the guide. And since we will have about 2 hrs and 30 minutes between, would it be possible to do a short drive tour to see Jinmao Tower or the Bund before going to the airport? Please let me know if this is a possibility to arrange. Many thanks! Jen

Hi Lily, sorry I missed your call. I was at the ticket counter getting our train tickets and all is good. Thank you for the info on Shanghai and I understand completely. We will meet the driver at the South Exit - that is perfect! Thank you again for all your help and I will update you when we arrive in Shanghai! Have a great day!

Hi Lily, we have arrived in Shanghai, met our driver and are now on our way to the Pudong Airport!

Date of Experience: August 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Clemens

Clemens

Germany

Reviewed on August 13, 2019

Dear Leo,

In the meantime we have arrived back home in Germany.

The river cruise was a really good experience.

As I told you earlier on we were really happy with our guide Jay in Chongqing as well as with Nancy in Yitchang.

One has to say that your entire organisation worked very well in our case.

Speaking about the staff on board the boat, they were just great. Friendly and always helpful.

Because of the booking situation on board we were offered an upgrade to the explorer suite, and we took it. Awesome. The food was really nice, no problems at all for us westerners, whatsoever.

Overall this was a great experience which we recommend without any restrictions.

Thanks again.

Best Regards

Date of Experience: August 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Surtina

Surtina

Indonesia

Reviewed on August 12, 2019

Dear Jack,

The tour was Very Good Overall.

Zhengzhou tour Guide was very very good. Jenny is very good lady, very attention to Us and Very patient.

We love the Zen Music so much, the Grottoes also amazing. The restaurant also all served good food. She brought us to good restaurant.

Hotel at Zhengzhou was Pretty good

The driver also very Good. 

Putuoshan are amazing islands . Very big and Very beautiful islands. 

Just the problem was the transportation there, all must use the park bus. And We must pass many stairs to the hotel.

All the places are Beautiful, nice beach.

That’s all For my opinion 

Jenny is the best guide I’ve Meet in China.

Thank You

Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Jack
Deborah

Deborah

USA

Reviewed on August 12, 2019

Hi Wing,

Please see my feedback below.

(1) How do you like our tour arrangements and are you willing to recommend our service to your friends?

    Yes, I have already told some friends about the great personal service

(2) Do you have some suggestions for us to improve our service?

    Maybe add some description to the train ride that you would be sharing a “sleeper” car with other people ( it was fine, but I was surprised) I didn’t understand a soft sleeper was a shared 4 person room from the literature available

(3) If you come to China again, would you like to use our service again?

    Yes

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wing
Peter Ong

Peter Ong

Netherlands

Reviewed on August 12, 2019

Dear Miss Ashley He,

Our tour on the President no.7 was excellent!

  1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes, indeed!
  2.   How’s the service onboard? The service onboard was very good.
  3.  Would you like to recommend our company? I certainly will! 

Yours sincerely,

Date of Experience: August 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Alberto Villar

Alberto Villar

Spain

Reviewed on August 9, 2019

Hello Lyn

We are in Madrid Back

Your organization was Great.

I really believe that your agency is worthy.

Thanks a Lot

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Grace Moon

Grace Moon

Korea

Reviewed on August 8, 2019

Dear Riley,

This is a late thank you note for all your assistance during our July trip to Hangzhou.

Though we didn't quite start on the best note possible, we had a very good time after all.

Our driver and guide were both very responsible and pleasant to be with, and the tour program was quite satisfactory.

I still would be hesitant to recommend Wyndham Grand to those who plan to travel to Hangzhou, but we were very grateful to your kind efforts and the hotel manager's prompt actions. 

Again, thank you for everything, and we hope to work with you again in the future on another trip to China.

Sincerely,

Date of Experience: July 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Margaret Briskin

Margaret Briskin

USA

Reviewed on August 11, 2019

Dear Lily,

We had a wonderful time on our President 8 Yangzi River Cruise!  Our guide, Nina, was very helpful.  I think we were the only English-only speakers on the cruise. 

We got busses from FengDu to Chongqing. 

Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia. 

Sincerely,

Margaret Briskin

China Travel Photos

At the end of our cruise, with guide Nina

Date of Experience: August 5, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
John

John

USA

Reviewed on August 11, 2019

Hi Leo,

Here is my review. I will likely post it on TripAdvisor to help other tourists out so they know what to expect. Let me know if you would like anything edited (such as the Wire Transfer vs PayPal part) if you find it harmful for your business. My intent is to describe my experience to other Western travellers that may have similar fears about booking a trip like this.

Thanks for all you did. The trip was both flawless and amazing.

I took a 2 week personalized vacation with Chendu Bamboo tours through China. I wanted to put some thoughts down to the TripAdvisor community as I had a lot of reservations going into it, and I hope my review will help clarify some of the items that I was uncertain of.

First, while I researching, I determined that I wanted to do a custom tour as none of the packages that I saw had everything I wanted. The towns I chose were Beijing, Xian, Dunhuang, Chengdu, Guilin and Shanghai. I submitted inquiries to multiple companies and ChinaDiscovery came back to me promptly with a very comprehensive tour that was detailed and in line with my expectations. The scary part of communicating my requirements was that it had to be done mostly through email, although the company was also quick to Skype call me to handle some of my more advanced questions.

If you decide to book a tour like this (and you are firmly in the middle class) this is and expensive endeavor. For you to pull the trigger, you can expect 4 big expenditures. First, you will need to put 1/3 balance down on the trip to reserve the reservation. That 1/3 was placed through PayPay, and the Paypal account that I placed it to did not look anything like the business I was dealing with. It was scary sending the money to such a strange account, but in the end, the transaction was fine. One point of confusion...you may research and book through ChinaDiscovery, however the invoice then turned into (in my case) Chengdu Bamboo International Tours Co, Ltd. I don't fully understand the relationship, but it was legitimate, although a little confusing of why the website said one thing, but the actual contractor that was doing the work said another. Another scary thing came later when I was asked to pay the remaining 2/3 balance, I was requested to do so via wire transfer. Again, a scary endeavor which I felt I would have no protection if the company was not legitimate. So fearing loss of funds, I reached a win/win compromise to use the Paypal account again (with Visa) to submit the funds. Once I received confirmation, the company executed the hotel, train and plane tickets flawlessly, communicating the reservations about 1 week later.

In short, my fears were unfounded.

You will also have to handle 3 other expenses. First, and not surprising are your international plane tickets, which I handled shortly after the deposit. But the 3rd and 4th were not known. As a US citizen, I needed to get Visas for myself and the family. A Chinese Visa costs about $160 per person, and to get it, you must carefully submit a form to the Chinese consulate in a designated region of the country. Because I delayed doing this, I needed to do expedited service. And because the form is brutal and requires you to send your passports to the Chinese consulate, I enlisted a visa expert (CIBT.com) in order to get in processed. Long story short, about $1K later, I received the last of the passports back from the consulate with about 2 days to spare. 

The other warning, since all the trips have drivers and tour guides that take you around, you are advised (not mandated) to give them tips. Unfortunately, there are no guidelines given or direction of how much to give. I spent time researching on the internet what were fair tips for always outstanding service. Now, 1 week after the trip, I still have no idea if I tipped fairly, generously or cheaply. But, calculate 2 weeks and 2 persons a day, you can calculate that it will cost you hundreds of dollars or thousands of Yuan.

Last warning to give about going to China...you'll need cash. Only some (not most) banks and stores are hooked up to the Visa and Mastercard system. This means, (1) you may need to search for the right bank to get cash in China in order to withdraw funds and (2) the vendors that you'll see only will take your cash. This caused some stress the first couple of days as I had trouble finding a bank that worked.

Now...for the good stuff. Once prepping for all that, the trip that was designed by Chinadiscovery (or Chengdu Bamboo Tour Company) was pretty spectacular. The guides were beyond great, and did a truly amazing, amazing job of being everything you would want as a tour guide. Prompt, flexible, funny, sometimes motherly, sometimes brotherly, open, honest, kind, insightful, human, knowledgeable and ...simply great. Each one in each town was different...but each of them took such pride in their cities/country that you are given a great gift.

The hotels were as good as it gets as well. Breakfast was included in all hotels...some food good, and other food great. The hotels were within walking distance to all the good things. For Beijing, 15 min walk to the Forbidden City. Shanghai? 5 minute walk to the River and 20 minutes to The Bund. I could go on, but the accommodations were really good. Combine that with flawless execution of all travel arrangements, it made for a stress free trip. The lunches were all Chinese and again, and food ranged from good to great. They always gave our family of 3 too much food for one sitting, and I felt embarrassed about leaving so much food behind.

In Beijing, our guide took us through Tienanmen Square, Forbidden City, Summer Palace, The Great Wall, and Temple of Heaven (among other places). When she took us to the train station, she insisted in walking us down to our seat on the High Speed railway car. When I asked if that is the company policy, she said 'that MY policy' (to ensure her clients get to where they are going). Amazing. We reached Xian for a day and Zoe gave us great insights of the growing city, the crowds, and life in China. Then onto Dunjuang, where Lily and her driver rearranged the schedule to ensure that we saw all the Silk Road sites. The schedule changes included her and the driver starting at 6AM (after we were picked up at the airport 10PM the night before) in order to ensure we saw everything. Then in Chengdu, Cherry helped so patiently with my wife's shopping at the Panda sanctuary. And in Guilin, Kennedy was awesome describing the land and China's ethnic minority. The insight for the rice fields and rivers were wonderful. We ate probably the best Chinese food of the trip in the fresh country air. Then finally, to Shanghai, where Zack was truly a joy, and one of the friendliest and enjoyable people I have ever met in my life. The city of Shanghai was amazing, and my son enjoyed it tremendously.

Two things I would do over if I could. First, I would plan to take it in June, not late July. We had to compete with the rest of China, which has summer break at this time. As a result, the places were packed with China tourist going to the same sites, which made the crowds a bit much. Second, I would have also altered the trip to spend 1 less day in Guilin and 1 more day in Shanghai. Other than that, I would not have changed anything.

China Travel Photos

Our Customized China Trip

Date of Experience: July 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo
Marcus

Marcus

Singapore

Reviewed on August 8, 2019

Hi Vivien,

The Suzhou has been wonderful experience. Both guide and driver were extremely knowledgeable and helpful. They have made the trip extremely enjoyable. And thank you very much for helping to arrange Suzhou trip in such short notice. Your customer service and attitude is fantastic!!

Regards

Date of Experience: August 4, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Cathy

Cathy

USA

Reviewed on August 8, 2019

Hello Zoe,

I’m sorry it took me so long to reply to you. We really appreciated your help in arranging our trip with such short notice. Usually when we travel we don’t use a travel agent and we spend many weeks planning. Because China is so large and we had only 10 days including flights we needed help in making decisions and you provided that. We had very good guides which made getting around easy. It would have been difficult to figure out getting around the airports and train stations by ourselves. The guides’ English ranged from good to excellent. We especially loved Carol in Zhangjiajie. She was fun and recommended really good restaurants! Johnny took us to a museum in Xian that was not on our itinerary and we enjoyed that. He also recommended a new market with many food vendors that was very fun to go for dinner in Xian. Our favorite places were Zhangjiajie, the Terra-cotta Warriors and the Great Wall. Our least favorite were the Jade Factory and the tea house. We felt they was some pressure to buy things and that is not something that interests us. We liked our hotels and their locations. We were able to walk to interesting places for dinner, especially the Hutong near our hotel in Beijing.

Zoe, you did a very good job for us. You always responded to my emails quickly, answered all my questions and gave us good advice. I think we must have kept you very busy. And you seem very friendly! I enjoyed working with you and I will write a review on Trip Advisor.

Thank you so much,

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Eric Vierling

Eric Vierling

Reviewed on August 7, 2019

Hi Wonder, 

We arrived in Beijing today and received the tickets when we checked in. We’re all set for the trip. Thank you for all your help getting this taken care of.

Date of Experience: August 7, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
FieFie

FieFie

USA

Reviewed on August 7, 2019

Hi Wonder,

I will email you some of our pictures when I get back to US, so I don't have to use too much data in China.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, most definitely. Mr. Wonder Wang is very responsive and patient. He even answered my questions at night time China time. He is extremely helpful, even helped us extended our hotel in Shanghai. I highly recommend Mr. Wonder Wang.

2.     How’s the service of the tour guides during your whole tour?

All of our tour guides were very good, especially Smiley in Guilin. She was very friendly, knowledgeable and flexible. She went above and beyond her duty. I recommend her highly. Bailey in Shanghai was also very friendly and knowledgeable. Even after her duty was completed, she wanted to help us looking for a taxi. 

3.     Would you like to recommend our company?

Most definitely. 

Thank you for all your help, Wonder.

You are very helpful.

Date of Experience: July 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Roger and Deidre

Roger and Deidre

Australia

Reviewed on August 6, 2019

Hi Vivien 

We have not had enough time to answer emails but we have received. Have had a wonderful few days with Kennedy and enjoyed Guilin and Yangshuo. Looking forward to Chengdu. Now to pack for the train.

Date of Experience: August 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Angela

Angela

USA

Reviewed on August 6, 2019

Hi Rita,

Thanks for checking. Everything is going very well. No problems with altitude, it's beautiful up here.

The whole trip has been great- we have really enjoyed everything we have seen. The guides and drivers have all been excellent. Thank you- you have done an excellent job again!

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Rita
Patricia

Patricia

Netherlands

Reviewed on August 5, 2019

Hi Wendy,

Thanks for your email.  We arrived back in the Netherlands last week, immediately back to work so quite busy. Need another holidays.  :-)

Kindly find our reply to your questions below.

I have given our review on Tripadvisor and will recommend your company to our friends and family.

To give you some feedback on the hotels we stayed in this trip:

- Novotel Peace Beijing - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Novotel SCPG Xian - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Somerset Chongqing - Location ok, very comfortable, great service (change our room promptly due to broken aircon), limited choices for breakfast, acceptable ok quality

- Santo Domingo Wulingyuan - Great location, very comfortable, limited choices for breakfast, quality is not good at all.

- Sunrise on the Bund Shanghai - Location can be better, very comfortable but no connecting rooms, great choices for breakfast and acceptable good quality

Hope the above helps.

Thank you again for the great service and memorable trip.

Best regards

Date of Experience: July 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Ross Wrigley

Ross Wrigley

Australia

Reviewed on August 1, 2019

Hi Lyn,
Thank you for your email. We have now returned from our most interesting trip to China.
My son and I thoroughly enjoyed our cruise aboard Yangtze 8.
Unfortunately my wife had to return to Australia for medical reasons before the cruise and was not able to come with us.
The highlights - Andrew and I particularly enjoyed the Little Three Gorges excursion and the Mini Three Gorges option as well. We chose the upstairs dining option and appreciated the quieter meals and friendly, helpful staff there.
I have included a couple of our pictures which you are welcome to use if you wish. I would recommend this cruise to others and thank you for your assistance in arranging our booking beforehand.

Kind regards,

China Travel Photos

View on the Cruise Trip

Date of Experience: July 16, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Amanda, Katelyn, and Don

Amanda, Katelyn, and Don

Canada

Reviewed on August 4, 2019

Hi Vivien,

We thoroughly enjoyed our time in China. Thank you so much for coordinating things so very well. Thank you also for the thoughtful gifts. We highly recommend your tour company. :)

Date of Experience: August 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Carol and Russell

Carol and Russell

USA

Reviewed on August 4, 2019

Hi Wendy,

I posted a review of our time in China on tripadvisor.com. It’s titled “Zhangjiajie—Better than Avatar” if you want to read it. 

Thank you for all you did to make our time in China so wonderful. Everything was so perfectly organized, we were free to just enjoy ourselves. We met interesting people, made some new friends, and ate some interesting food. Eating salamander dumplings was a new experience for us, and so was jellyfish. These were unforgettable experiences for us. If we know people who want to travel to China, we will surely send them to you.

Best regards,

Date of Experience: August 28, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Jesus

Jesus

Spain

Reviewed on August 4, 2019

Hi Wendy,

Finally back from these great and enjoyable holidays! I just wanted to let you know that we have spent a great time and that all the arrangements worked very well. We will surely recommend your agency to our friends

Best Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Jennifer Cutillo

Jennifer Cutillo

Canada

Reviewed on August 3, 2019

Greetings Lily!

Firstly we want to say thank you from the bottom of our hearts for the very kind gift you left us at the hotel! We also want to tell you that we love your city and had a wonderful day at the panda reserve! 
Thank you again and have a wonderful weekend!

Date of Experience: July 28, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Michelle

Michelle

Indonesia

Reviewed on August 1, 2019

Hi Wing,

Sorry for late reply. 

 (1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

 I want to share to my friends.

(2)  Do you have some suggestions for us to improve our service?

Nothing to improve i think, it's really good service.

(3)  If you come to China again, would you like to use our service again?

Yup, sure. I will use again, if i need it.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Jesus

Jesus

Australia

Reviewed on August 1, 2019

Hi Wonder,

I just wanted to say that Gila was great. She is very nice and easy to talk too! She knows a lot about Chengdu and pandas and I had a great time with her. When I come back I will book her again for sure.

Thank you for organising everything, it was great. Very happy with the service.

Date of Experience: July 23, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Roger

Roger

USA

Reviewed on August 1, 2019

Hello Wonder,

Please see my feedback below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, travel consultant responded email very quickly.

 2. How’s the service of the tour guides during your whole tour?

Tour guides service are great. I like them.

 3. Would you like to recommend our company?

Why not. Everything worked well. From tour arrangement, hotel pick-ups, hotel drop-offs, drivers and so on...

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Anthony Tamer

Anthony Tamer

USA

Reviewed on July 31, 2019

Dear Wing Zeng:

We recently just arrived back home and back to work again.

Thank you once again for all of your time and support with our travel to Kunming and Guilin.

Here is some feedback that you requested.

Question 1.

The tour arrangements were excellent and our family is fully satisfied with the visit you arranged for us at Kunming and Guilin.  Yes, I will definitely recommend your company to other family members and friends who would like to visit China.

Question 2.

Your service is top notch, because from the beginning, you provided excellent options, travel flexibility arrangements, and very good communication.  Please keep up your excellent work.

Question 3.

Not if I return to China, but when I return to China, I will definitely contact you for some more tour arrangements.  It is nice to know that you operate with several tour guides and locals at all of your major travel destinations throughout China.

Once again, thank you for all of your time and support.

Sincerely,

China Travel Photos

My Family Traveling Guilin and Kunming

Date of Experience: July 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Arina

Arina

Singapore

Reviewed on July 31, 2019

Thanks for your email Wendy. 

We had a great trip thank you.  Everything went very well.  I am back at work now and busy trying to catch up on things.  I will provide some more detailed feedback over the weekend but as a general proposition everything was fantastic.

Thanks so much for all your help organising things.

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Kylie

Kylie

Australia

Reviewed on July 31, 2019

Thanks for your email Wendy. 

We had a great trip thank you.  Everything went very well.  I am back at work now and busy trying to catch up on things.  I will provide some more detailed feedback over the weekend but as a general proposition everything was fantastic.

Thanks so much for all your help organising things.

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wendy
Daniel

Daniel

USA

Reviewed on July 31, 2019

Hi Wendy - I'm sorry for the late response.

Everything went perfectly during our trip and we had a great time. The train connections you booked for us were ideal and timing worked out great. Guilin and Yangshuo were well worth the trip. We even made it out to the rice terraces in Longsheng. 

Your help is much appreciated. I will definitely reach back out if we plan a next trip to China and will recommend you to anyone else who needs help with travels to China.

Review on tripadvisor was just posted, too.

Thanks again!

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Sarala

Sarala

India

Reviewed on July 21, 2019

Hi Mike

Good evening

I am Sarala from Chennai, India

I am one of 3 visitors from India who visited China tour recently. It was wonderful experience visiting these places. After the whole trip I felt we could have skipped Nanjing and suzou.

Lee from Zhangjiajie and Jessy from Kunming are the best guide come translator during our trip.

On the whole the trip was wonderful and will look to see rest of china in future. Thank you.

Best regards

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Ang Siok Tuan

Ang Siok Tuan

Brunei

Reviewed on July 19, 2019

Hi Wing

Please see my feedback below.

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

The arrangement was well done and certainly will recommend your service to friends and relatives

(2)  Do you have some suggestions for us to improve our service?

No suggestions

(3)  If you come to China again, would you like to use our service again?

Yes if the price is competitive

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Patricia Westergren

Patricia Westergren

USA

Reviewed on July 17, 2019

Dear Ashley,

Our river cruise was delightful. Answers to your questions are provided below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Email responses were quick, efficient and provided complete information that was needed for our reservation and check in for the cruise.

2.     How’s the service onboard?

The service was wonderful.  We only had about 100 guests on the ship so there were more cruise service people than guests. We received polite, respectful and quick service from everyone.  We especially appreciated the two cruise ambassadors who spoke excellent English. This made some special requests easy to accomplish.

3.     Would you like to recommend our company?

I would certainly recommend Victoria Jenna.

Kind Regards,

Date of Experience: July 14, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Lim

Lim

Singapore

Reviewed on July 16, 2019

Sure Ashley.

Q1. The travel consultant, Ashley, was very responsive and helpful. She offered useful advice and tips.

Q2. Our tour guide, Kiki, was excellent.  She was very knowledgeable and went the second mile to make our tour very enjoyable.

Q3. Yes, I will definitely recommend China Discovery to my friends.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Maciel & Vaughan

Maciel & Vaughan

USA

Reviewed on July 15, 2019

Hi Wing

Thank you for your email and chaser, and apologies I have taken a little while to get back to you.  Below are my comments

(1) How do you like our tour arrangements and are you willing to recommend our service to your friends?

Everything was perfect, from guides to actual tours etc, yes would recommend and have already.

(2)  Do you have some suggestions for us to improve our service? 

Only thing would be for guides to provide an option for lunches, most of ours were really good, but an option for non Chinese food would be good also.

(3)  If you come to China again, would you like to use our service again? 

Yes definitely

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Anne

Anne

Australia

Reviewed on July 15, 2019

Hi Vivien,

I am writing to thank you for our wonderful trip to china. All the guides and drivers were great and taught us a lot. Our hotels were in good positions with our favourites being sunrise on the bund in shanghai and the Tianyuankui hotel in Pingyao. The others were a little dated and a bit too much alike. Thanks again for a great trip.

Date of Experience: July 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Giuseppe

Giuseppe

Switzerland

Reviewed on July 15, 2019

Hi Wonder

Sorry for my late reply. Just arrived yesterday back to Switzerland.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, I have very appreciated your service. Fast and helpful answers.

2.     How’s the cruise experience?

The cruise experience was good. We liked the ship and the service on the ship. Especially the help of Melody taking care of us as the only non english speaking tourist.

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Michael

Michael

UK

Reviewed on July 14, 2019

Dear Mr. Wonder,

Please find below our feedback

1. E-mails and questions where prompt and fast answered.

2. We really enjoyed the Cruise. The staff on board was very friendly, the accommodations clean and the entertainment program very funny.

    We had a great time.

3. I would definitely recommend Yangtze-river cruises

Please find attached a few photographs

With kind regards,

China Travel Photos

Relaxing Yangtze River Cruise Tour

Date of Experience: July 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Anya

Anya

USA

Reviewed on July 14, 2019

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. To specifically answer your questions:

Consultant (you!) was incredibly responsive, helpful and very patient when answering my many questions and concerns!  Service could not have been better!

I would definitely recommend.

Thank you!

Date of Experience: July 7, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Syndie Laichin

Syndie Laichin

Malaysia

Reviewed on July 14, 2019

Hi Wonder 

My feedback is as follows

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  Yes Mr. Wonder was patient enough and gave swift reply to my email. 

2.     How’s the service of the tour guides during your whole tour?

  We had three guides for different places.  They were good at their job.  We felt welcome. 

3.     Would you like to recommend our company?

   I would recommend your company because it is solid and organized. 

Yours sincerely,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Chris Gurry

Chris Gurry

UK

Reviewed on July 12, 2019

Hi Ashley,

We had a very nice time in China and appreciate the service from your company.

1. You answered all of my questions quickly and clearly.

2. The service from all of the tour guides was very good however, I would like to identify Sally in Beijing as being exceptionally good.

3. Yes, I am happy to recommend your company to anyone that asks.

Kind regards,

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Sabina

Sabina

Germany

Reviewed on July 12, 2019

Dear Lyn,

Thank you for the perfect organization of our trip, we really enjoyed it. I posted a lot of pictures at Facebook and I hope people will discover China and its image among Israelis will improve.

We very appreciate our guides, they were very pleasant and helpful, and our drivers-we felt comfortable and safe.

I will recommend your company to our friends.

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Claire

Claire

China

Reviewed on July 11, 2019

Hi Echo,

We had a really wonderful trip - thank you for all of your arrangements. I really appreciate all of your efforts to accommodate our group’s many requests leading up to the tour.

The best single aspect during the tour was the quality of the guides in each city.  Each was excellent at flexibly accommodating our group’s requests, and in tailoring to the wide needs of our group, from my 74-year-old father down to my 11.5-month-old niece.

If I had to choose one detail of the tour to improve, it would be the hotel in Hangzhou, which compared relatively poorly to the great hotels in Beijing, Huangshan, and Suzhou in terms of room quality.  Even so, the breakfast at the Hangzhou hotel was excellent, as was the location.  

Overall, we had an extremely memorable trip, and are so happy that three generations could share such a wonderful experience together.  My parents have already recommended China Discovery to friends, and I will also be in touch again the next time we visit China and need guide services.

Thank you again for all of your efforts on our behalf for this tour!

Best,

Date of Experience: June 24, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Tim Crowe

Tim Crowe

Australia

Reviewed on July 10, 2019

Hi Mark,

Thank you for your email. The Yangtze cruise was wonderful. The staff on board were very helpful, accommodating and positive. The food was lovely, and the weather held up well for most of the cruise. 

I will be back at work from tomorrow (Thursday) and will discuss further with colleagues who are interested in coming with me. 

Thank you again for all of your assistance booking the Yangtze trip (my first ever organised tour inside China, usually I just travel on my own) and I look forward to your assistance with my Tibet trip. 

I’ve included a few photos from the trip below. 

Regards

China Travel Photos

Take a Cruise Tour

China Travel Photos

Sites on Chinese Currency

Date of Experience: June 22, 2020
Trip Type: Traveled as Solo
Tour Customized by: Mark
Solange

Solange

USA

Reviewed on July 10, 2019

Hi Lily,

Thank you so much for the little pandas and present. My kids loved them!  It was a very nice surprise at Chengdu. 

We are enjoying so much everything. I will send you an email when I get back home with some suggestions. Usually I never give reviews but because we love our trip to China so much I will take the time to send you some comments. 

Thank you again for everything! We are on our way to our last stop Beijing! 

Have a great afternoon!

Date of Experience: July 7, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Fan Zhang

Fan Zhang

China

Reviewed on July 10, 2019

Dear Wonder,

See my response below. Thanks.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes. Wonder was very responsive and patient in addressing my questions and flexible with changes needed.  

How’s the service of the tour guides during your whole tour? The tour guide Eben was very professional and spoke excellent English. He was knowledgeable and experienced, making our tour relatively stress free while helping us learn a lot about the history and culture of Chengdu.  

Would you like to recommend our company? Yes.

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
S.Madhu

S.Madhu

India

Reviewed on July 10, 2019

Dear Wang,

Thank you for arranging this tour, my team was very happy.

As per Contract suggestion, I have handed over the Complete tips money (Tour Guide + Car Driver) for Three days to Ms. Mary.

In future, if I want to Visit China, I shall contract your Company.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Jennifer

Jennifer

Australia

Reviewed on July 9, 2019

Dear Wonder

Thank you again for arranging an enjoyable trip.  And it was good that you warned me about the lack of real non-smoking rooms in those areas so that I was prepared – while I was assured by the hotels that the rooms were non-smoking, there was usually a linger of smoke in the rooms from previous occupants!

Another useful tip for any travelers taking this trip is to warn them to be prepared for the range of squat toilets (some were very clean, some were not) and to remind people to take their own toilet paper and have water to wash their hands in case there is no water in the taps (we encountered this is some toilets).  But we were prepared, so not a problem for us!

Please let me know if you have any questions regarding my comments.

Kind regards

China Travel Photos

Jiayuguan Great Wall, Large Baby Sculpture, and Rainbow Mountains in Gansu

Date of Experience: July 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Kate

Kate

New Zealand

Reviewed on July 9, 2019

Hi Wendy,

Apologies for the delayed reply, please see my answers below and I’ll leave a review on TripAdviser as well.

I have been recommending this trip loads as I really really loved it!

Here below are the questions for you: 

1.  Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

    Yes, Wendy was excellent and answered all my questions as well as gave me great recommendations for things that I wanted to do, I would definitely recommend.

2.  How was your tour? Are you satisfied with the tour we arranged for you? 

    The tour was fabulous, Jason was very. Knowledgeable, answered all my questions and his English was superb (which was great since my mandarin was non-existent!) The tour was just what I was after, the food was excellent and I’ve been raving about it ever since!

3.  Do you have any suggestions on improving our services?

    My one suggestion would be to have the accommodation closer to some walkable dinner spots. The hotel itself was lovely but as a non-mandarin speaker, I found it a bit isolated in the evenings when I needed to wander on my own to find things for dinner. If the accommodation was closer to Jinli Street perhaps it might be better?

Otherwise, everything was pretty much perfect!

Thanks so much for all your help.

Thanks,

Date of Experience: July 8, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Husin Daud Kosasih

Husin Daud Kosasih

Indonesia

Reviewed on July 8, 2019

Dear Ms Wendy

Thanks for your arrangement for Chendu Tour

Really sorry - I can not using company email for this family tour..

  1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, travel consultant were response fast and patent for all question

Even Ruby as our tour guide has very good knowledge, patient and give good support and information  

 2. How was your tour? Are you satisfied with the tour we arranged for you?

Overall tour were Good and Well managed

Yes, it`s very good, we satisfied with the arrangement and it`s really tired, especially for Emeishan

 3. Do you have any suggestions on improving our services?

I think transport Car need to re-new, I felt it`s quite tired with travel 3 hours with that cars ..

I understand that mostly all car for travel agent same model..

I would like to write an overview in tripadvisor, unfortunately currently quite busy – I will wrote if I have time

If Jiuzhaigou already open – please inform me

We will arrange another trip for Jiuzhaigou and huang long

Thanks
Best regards

Date of Experience: July 2, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wendy
K Nicholas

K Nicholas

South Africa

Reviewed on July 8, 2019

Hi Rita,

Yes, everything just ended too quickly.

Both Anna and I are back at work in South Africa, so it is a mad house.

Firstly, I want to thank you for the excellent experience we had, that is 100% as a result of your good planning and execution of your planning.

We will send a further mail with photos as soon as we can.

Secondly, can you please pass on our thanks to all companies, drivers and guides you made use of for our trip.

Everything was PERFECT and we thoroughly enjoyed it.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Regine

Regine

Malaysia

Reviewed on July 8, 2019

Hi Echo,

Overall we are very happy with the tours, the guide and the driver.

We have nothing to complain and everyone is satisfied with their services.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Henrique

Henrique

Brazil

Reviewed on June 28, 2019

Thank you Ashley,

I just arrived now in Amsterdam.

Everything was perfect, appreciate a lot,

Best regards, 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Lin

Lin

USA

Reviewed on June 26, 2019

Hi Ashley,

We are very happy with your service.  I have forward your phone number and emails to couple of my friends who are interested in volunteer program in Dujiangyan panda base.

Thanks again

Date of Experience: June 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
William

William

Australia

Reviewed on June 25, 2019

Hi Ashley

We are well thank you and enjoyed our 4 week trip through China following the old silk road and finishing with the Yangtze River cruise. The Century Sun lived up to our expectations and the scenery was great. Would suggest that boarding should be earlier on the first day and a meal provided as part of the tour package. In answer to your questions:

1. We were very happy with your service and felt comfortable that our booking was being handled professionally.

2. We did not have a tour guide but the Cruise Director on the Century Sun looked after us.

3. We would be happy to recommend your Company.

Best wishes,

Date of Experience: June 23, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Lynn

Lynn

USA

Reviewed on June 25, 2019

Hi Ashley,

Was just going to email you.  Attached are the Evaluations Forms. I took them with me instead of filling them out with each guide. Please forward them to whomever should get them.

Here are the answers to your below questions:

1) The trip was great and I appreciate all the hard work you did. You answered all my many questions with speed and patience.

2) The guides were all great. Some better then others but all of them took care of our needs and were knowledgeable about the places we toured.  Most also recommended good restaurants and options for the evenings. 

3) I would definitely recommend China Discovery to anyone traveling to China.  It was a pleasure dealing with you.

I do have a couple of questions. One complaint was the regular train we had to take.  It was extremely dirty and I thought we had paid for 1st class but I didn't see any 1st class on that train.  We were in 2 seats together without a table but most cars had a table between the seats so not sure if this was an error or is that what we were suppose to get.  Also, Jeans, Joy and Melody used our passports and gave us money back at the end for Bob being over 65 and I guess for us being Americans. But Evelyn and Johnny never used our passports or returned any money.  We mentioned to them that was what had happened with the other guides.  Just wanted to let you know for future USA travelers.

Ashley, do you do tours for other countries beside China?  I loved working with you and we're thinking of possibly returning to Asia to tour other countries.  If China Discovery doesn't do other countries maybe you can suggest someone in Thailand and/or Indonesia?

Thanks again for all your hard work and making our vacation a wonderful experience!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Sue & Terri

Sue & Terri

Australia

Reviewed on June 17, 2019

Good morning Livia,

Well we are now home after spending 3 days in Sydney after our China tour.

Very very happy with our trip to see the Warriors our driver who picked us up from the hotel was great, he helped us go through the train station and was there to pick us up to take us back to the hotel.

We spoke to Shirley prior to leaving the hotel she was extremely helpful.

The train trip was excellent very comfortable.

When we got to Xian Carrie was waiting for us, what a lovely young lady she made us feel most welcome.

Cannot remember the drivers name but he was very good.

We had a wonderful time seeing the Warriors. Carrie was excellent with the knowledge of the Warriors. It was lovely spending the time with her, she took us to a very nice restaurant for lunch the food was delicious.

Then it was time for our return journey back to Zhengzhou, Carrie took us through the station.

We highly recommend your company for the ease of the booking and how everything just went so smoothly.

Could not of done this tour without you.

Many thanks

China Travel Photos

In Front of Terra-Cotta Warriors Museum

Date of Experience: June 10, 2019
Trip Type: Traveled as Friends
Tour Customized by: Livia
Lisa Siemzuch

Lisa Siemzuch

USA

Reviewed on July 7, 2019

Hi Wonder

We had a wonderful time in China.  We would give China Discovery 5 stars on all levels from planning to the trip, the guides, the itinerary, everything.  We will highly recommend your company.

China Travel Photos

Front Gate of the Forbidden City

Date of Experience: July 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Jessica

Jessica

Indonesia

Reviewed on July 7, 2019

Hi Wonder,

Yes, it is very good. Tina the guide have many info about the places and helpful towards my grandma. I just wish I didn’t missed my train so I can spend more time in each places.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Neil Redfield

Neil Redfield

USA

Reviewed on July 7, 2019

Hello Echo!

Sorry for the late reply. We all just got back into the USA last night, and we were travelling nonstop since the orphanage tour.

We had a great time on the tour - we got to do everything we wanted, and Frank was very helpful. It was great that he has done this trip to the same orphanage many times. His familiarity with the staff was clear. Ms. Yu was very excited to meet us, and we felt welcomed the whole time (plus, Brandon was able to join us no problem!).

Thank you for working to make this happen for us! We are all very, very grateful. 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Louis

Louis

USA

Reviewed on July 6, 2019

Hi Wonder

Here is my feedback.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

ANSWER:  our travel consultant is faster than the bullet train to answer my emails, and very patient in answering my questions.

 2. How’s the service of the tour guides during your whole tour?

 ANSWER: all the tour guides are professionals, and knowledgeable in their geographical areas and their jobs.

 3. Would you like to recommend our company?

 ANSWER:  Without a doubt - YES!  We will rely on your company for future tours.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Jennifer

Jennifer

Australia

Reviewed on July 6, 2019

Hi Wonder,

Thank you for your email. We had an enjoyable trip thanks. I will answer your questions by next week!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
Grace

Grace

USA

Reviewed on July 5, 2019

Hi Vivien,

Just wanted to let you know that we had a great time. Alex is awesome. Thanks.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Anish

Anish

India

Reviewed on July 5, 2019

Hi Wing,

Thank you, you are so great. I am somewhat sorry. To force you organize at last moment. But you did great. I am going to home safely and plenty of good memories. Both Kevin and Jamie took good care of me.

Date of Experience: January 1, 1970
Trip Type: Traveled as Solo
Tour Customized by: Wing
Stevo

Stevo

New Zealand

Reviewed on July 5, 2019

Hi Vivi.

Thanks for all of your help during our cruise it was very enjoyable and the crew were amazing

We are now on the train to Zhangjiajie. The driver was great

Thanks again for all of your help you have made it very easy for us:)

Date of Experience: July 1, 2019
Trip Type: Traveled as Couples
Tour Customized by: Vivien
AOL

AOL

USA

Reviewed on July 4, 2019

Hi Wing,

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

 I loved our tour and felt it really fit our needs. I would definitely recommend it!

(2)  Do you have some suggestions for us to improve our service?

At the airports sometimes it was a little hard to read our names on the tour guides sign so maybe just write them a little larger. We always found our guide so it’s not a huge deal but might make it easier.

(3)  If you come to China again, would you like to use our service again?

We don’t have any upcoming travel plans but we would happily use you again and we do have some friends traveling next summer we plan on recommending you to them.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Ang Siok Tuan

Ang Siok Tuan

Brunei

Reviewed on July 4, 2019

Dear Wing Zeng,

I have reached home safely last monday, thanks for all the arrangement and we had enjoyed our trip.

I accidentally deleted the latest email if you could send again to me

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Chris and Mark Gignac

Chris and Mark Gignac

USA

Reviewed on July 4, 2019

Dear Riley, 

We are now home after a great visit to Hong Kong and China.  The tour in China was our favorite part of the trip; the people were kind and friendly and the scenery was beautiful.  We loved seeing your country.  Dickson did a great job taking us around and we truly enjoyed his company, as well.  Thank you for your expert handling of the planning of the trip.  Everything was made easy because of your preparation ahead of time.  I will be happy to go to the TripAdvisor link and give a good review.  All of you deserve it;  we are so pleased with our experience.

Thank you and kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Andrew Bowhay

Andrew Bowhay

UK

Reviewed on July 3, 2019

Dear Wing Zeng

Thank you for your email. We had an excellent trip and have recommended Yangtze River Cruises to other people already. We thought the Victoria Jenna was a good ship in excellent condition and all the staff were very helpful. All the arrangements you made for us went smoothly and we were impressed with all the English speaking guides.

If we return to China we would consider using your service again.

Yours sincerely

Date of Experience: June 25, 2019
Trip Type: Traveled as Couples
Tour Customized by: Wing
Brie

Brie

Reviewed on July 2, 2019

Hi Tracy,

I just wanted to email you and thank you for planning our China trip!  Everything was truly amazing and we had a wonderful time.  We were not sure what to expect since this was our first time doing a tour like this, but everything turned out really well.  The drivers and guides were always on time and very helpful and knowledgeable.  We also really enjoyed our local meal during the Xi'an tour at Mary's home - everything was delicious and her family was so hospitable.  Although, I know that we did have one mistake in our plans, but everything worked out for the best as we got to experience what we missed later when there was less of a crowd.  Anyway, thanks so much :)!  We will be sure to recommend your tour service to others!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Fion

Fion

Taiwan, China

Reviewed on July 2, 2019

Dear Rita,

I just back to Taipei this week, it was good with the tour in Kunming & Dongchuan. 

The Driver and Tour Guide are both excellent.

But the hotel in Dongchuan is there any better standard hotel?

I don't think it's qualified for Westerners.

Thank you for the arrangements.

Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Diana Box

Diana Box

USA

Reviewed on July 1, 2019

Hi Wendy,

Our tour was great ,thank you for asking.  I will complete a survey on Trip Advisor.
1. How was your tour in China?  IT went without incident. The guides and drivers were attentive and knowledgeable and at all times we felt cared for and safe.

2. Are you satisfied with the tour we arranged for you?  Very satisfied!

3. Do you have any suggestions on improving our services?  None at the moment.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Massimo

Massimo

Italy

Reviewed on July 1, 2019

Dear Jack

Thanks for your e mail and sorry if I did not write to you earlier.

The journay went very well and overall above the expectation.

A very positive comment goes to the guides. They were all very helpfull and knowledgeable.

Thanks for your support on this journay. I will came back to you soon for another journay from Donuang to Kashgar. As to this last. Is your organization be able to cross the border and bring us to Tashkent in Uzbekistan?

Let’s stay in touch

P.S. if you need to leave my contact to one of your customer that is looking for reference please feel free to do so.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
罗瑞灵

罗瑞灵

China

Reviewed on June 29, 2019

Riley,

你好。这次长江游轮大家都非常满意,谢谢你的帮助。我会在Trip Advisor 上给你写好评,也会把你推荐给我的朋友们。

祝好。

Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Riley
Cindy

Cindy

Australia

Reviewed on June 24, 2019

Thanks Wing

I think I will just take myself there on the train. Thank you though and I will leave a good review on trip advisor. 

Cheers 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Luiz Otavio

Luiz Otavio

Brazil

Reviewed on June 23, 2019

Hello Ms Lyn

We are enjoying the tour. Everything here is so big and beautiful. 

Our colegue is ok.

We didn't recipte any money except for the lunch from Ms Amanda.

Now we are in Pudong Airport. 

Thanks 

Date of Experience: June 10, 2019
Trip Type: Traveled as Friends
Tour Customized by: Lyn
Tibor

Tibor

Mexico

Reviewed on June 23, 2019

Dear Yanny,

Sorry, we are still on the road but overall very well organized and yes I would recommend you.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Yanny
Marie Élise et Bernard et Marcel

Marie Élise et Bernard et Marcel

France

Reviewed on June 18, 2019

Dear Lyn

Everything was Perfect 

The young guy in the morning explained to us how to use metro for the evening return very clearly.

We had some rain at dazu, but not really disturbing.

Thanks again

Best regards from us.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Charles and Margarita

Charles and Margarita

Mexico

Reviewed on June 28, 2019

Hello Wing

We are back home and much work to complete from our absence

We are very happy of our trip and the Quality in the service and the people of China Discovery.

We recommend our family and Friends to visit this wonderful country of China and that they do it as we did.

Hopefully next year we can complete some of the missing places like Hong Kong and the Tibet.

We thank you very much on your effort to bring us this fantastic experience.

We suggest not to insist too much on the "tourist traps" like the silk factory or the pearl and make it more real and simple.

We will be in touch very soon, hoppely.

A Dios

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Mr. Tun

Mr. Tun

Myanmar

Reviewed on June 28, 2019

Ms.Wing.

Our happy trip was completed. I would like to say thank you very much to all of you including tour guides and drivers from every cities. Also we appreciated your important perfect arrangement. Hope to meet you and your service for next trip near future. Hope to meet more impressive China again. Thank.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wing
Prashant

Prashant

India

Reviewed on June 28, 2019

Dear Echo,

Good afternoon! Sorry for late reply as was travelling. No worries for Lehsan tour, I enjoyed Chengdu Panda research centre visit instead.

I will like to thank you for organising the Tibet tour and would like to speak highly for the tour guide and the driver who made sure that the trip was a pleasant stay for us. I will like to also thank you for organising it since starting and being of utmost help at any time.

Thanks again and will get in touch in case I plan my next China trip.

Best,

Date of Experience: June 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Subir Sil

Subir Sil

India

Reviewed on June 27, 2019

Hello Rita,

I had a successful and good trip. 

Thanks a lot for organising the trip. I will post a few snaps shortly on your website. 

Also will share my suggestion. 

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Xiao Yan

Xiao Yan

Singapore

Reviewed on June 25, 2019

Hi Wonder, 

Apologies for the delay in reply as I was tied down with unexpected work stuff. 

Please see my replies below. Thank you. 

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Wonder was accommodating and understanding towards our needs. 

2.  How’s the service of the tour guides during your whole tour?

Ivan was very good. He would accommodate to the pace that we are comfortable with and would take the initiative to suggest alternative routes if needed. He would also suggest to bring us to other places if we have the time. 

3.  Would you like to recommend our company?

Yes and potential clients can contact me at my email if needed.

With regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Megawaty Wijaya & Family

Megawaty Wijaya & Family

Indonesia

Reviewed on June 24, 2019

Dear Rita,

How are you Rita? So sorry I just got the time to reply your email. I've been busy in the office because taking a too long holiday hahaha..

Anyway, I just want to say, thank you very much for your hospitality, your kindness, patience and professional guidance throughout arranging the itinerary.

Me and my family are Indonesian 华人, my grandparents from my mother's side are from Guang Dong and from my dad are Fu Jian, and its been 10yrs since the last time we visit China and we want to visit some of the places where no Indonesian Travel will brought us, and thankfully we found you. I represent my family as well would like to say we are very satisfied with your service, all your local guides are very kind, polite, helpful, friendly and professional, they understand the history of the places we went to and explain very clearly. We have Andy in Shanghai, Peter in Hangzhou, Xiao Wei in Guilin and Xiao Yang in Guiyang/Tongren. We are all very satisfied with your service and arrangement. Thank you for helping us to see the places that is actually not really "normal", like the National Mine Park in Tongren, I know that actually this is not much of a tourist destination, but it is actually very beautiful there, and also willing to help to arrange for us on our weird request to have a visit to Shanghai Wonderland Intercontinental Hotel. Thank you for your patience with my mom, as she is very high demand, asking this and that but you so patiently explain to her and fulfill her demand. Honestly speaking, I found your company through Google while looking for a China's local travel agent, at first I kind of have some doubts, worried that it might be a scam, but I read throughout all the reviews in Trip Advisor, then I'm convinced. So, once again, Thank you for everything, we are all very satisfied and definitely will look for you again for our next trip to China. I only do have a small comments though, I forgot the name of the guide who takes us to the train station in Shanghai (its not Andy), we're not really fond of him, he seems to be in a rush to leave us the soonest possible, and not really helpful. But anyway, he is only sending us off to the train station, so not too big of a deal. Peter is very nice, because my dad is so fond of China and the G20, he took us to go to the place where they held a beautiful light shows on the buildings, they are very beautiful, although we went there with our own expenses, its so worth it. And it’s our luck to be able to watch the show as from what Peter told us, its only held a for 3 times a week, I forgot which days. Xiao Wei offered us to go on a cruise at night in Guilin to see the bird fishing and cruising along the river to see Gulin's night view, it is very beautiful. So overall we are very satisfied, and I will definitely recommend China's Discovery to my friends and family who wants to visit China. For photos, unfortunately I haven't got the time to transfer the photos to my computer yet, but once I got them I will share them with you.

Once again, thank you very much Rita for all your help and patience with helping me arranging my itinerary even though there are many requests, questions and changes here and there, but you still very kindly arrange it for us. 

Below attached is the Evaluation form already filled out.

Thank you

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes
  2. How do you comment your tour arrangements? Very good, satisfying
  3. Are you willing to recommend our service to your people who also have an interest to visit China? Definitely yes
  4. Your general opinion on us? Very professional, helpful, kind and satisfying
  5. Do you have any suggestions on improving our services?
  6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes
  7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice?  Yes, sure

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Karen

Karen

USA

Reviewed on June 23, 2019

Hi Wonder,

I am in Nepal and returning home tomorrow. I will send a reply to these questions shortly. We THOROUGHLY enjoyed our visit to China and the tour guides were outstanding.

Date of Experience: June 15, 2020
Trip Type: Traveled as Families
Tour Customized by: Wonder
Alan

Alan

USA

Reviewed on June 22, 2019

My review:

We just returned from our second trip to China, both organized by Rita Jiang from China Discovery.

In 2016, I opted to visit Xi'an (Terracotta Warriors) and Chonqing, before getting on a Yangtze River cruise. I found Rita's name on some internet reviews and got in touch with her. I was a bit apprehensive, having never done business with a China-based travel consultant, but my fear turned out to be completely unwarranted. Rita and China Discovery exceeded my expectations by providing excellent, knowledgeable English-speaking tour guides that took care of all of our needs - transportation, lodging, some meals, and of course, the tours. Zero stress, everything was arranged and in place upon our arrival, thanks to Rita's efforts.

This year, we decided to visit Zhangjiajie, and I immediately went through my e-mails to find Rita's contact information. Once again, she did not disappoint me. We had a very tight schedule, but Rita was able to build a flexible itinerary that allowed us to see all the amazing sites we wished to see, in the all too short time we were in Zhangjiajie. Our tour guide, Carrie, was simply the best. She was prompt, professional, knew her way around the National Park, and most importantly, she had a great attitude. She was able to lead us though about 6-10 miles of hiking each day, and skillfully kept us away from the noisy tour groups that invade the area. Again, zero stress, everything was perfectly arranged.

As you can see from the other reviews, China Discovery, is a class operation. Rita's customer service was distinguished and made both trips very easy and pleasurable.

For those considering a visit to China, be aware that there can be some unforeseen challenges (an understatement). Utilizing professional tour consultants such as Rita, and China Discovery, is a very well worthwhile investment.

Our thanks to Rita, China Discovery, and Carrie for providing us with an experience to cherish for the rest of our lives.

Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Chew Kc

Chew Kc

Malaysia

Reviewed on June 21, 2019

Good morning Lily.

My family had reached KL safely and is on our way taking bus to go back home in Johor state. Again, many thanks for the excellent arrangement for us to have a nice stay in Chengdu and Xian. We had enjoyed the nice sight seeing and histories of our old ancient cities, as a Chinese. Hope that the tips paid to the tour guides and drivers are to their satisfactory.

Date of Experience: June 18, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Sally

Sally

Brunei

Reviewed on June 20, 2019

Dear Johnson, 

Good afternoon, I have also received the gifts you had sent. Love it. 

Please find your requested feedback below.

How are you? How’s the tour?

The trip arranged was pleasant and fun. My mom and I enjoyed it. 

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, the travel consultant (Johnson) was very prompt and quick in responding to our enquiries. In fact, the trip was almost a last minute arrangement and Johnson was able to schedule and arranged it accordingly. 

2.    How do you comment your tour arrangements?

The tour arrangement was relaxing,not that the plan was not packed. We had a lot of sights to visit according to the tour plan and I originally had doubts that we will be able to visit them. The tour guide was also flexible enough to rearrange the tour according to the weather and time of visit and made full use of it to enable us to visit as much as possible. 

Not forgetting, the driver as well was good in his job. The drive was long and tired and can be mentally exhausting; he did his best and the trip was comfortable. He was also courteous and his car was clean and spacious. 

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Yes, definitely. Its my second time using and overall experience were great. 

4.  Your general opinion on us?

Quick and prompt, Flexible in arrangement (without accomo or meals) and most importantly easy to contact and communicate with. 

5.    Do you have any suggestions on improving our services?

Overall, I had enjoyed your services in the 2 times, will definitely use your service. 

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

I have discussed with my mum and family, unfortunate, we are not comfortable with using images of us in it. Hence, we will share the landscape photos in which we have taken during this trip for your website, brochures, marketing and publicity purposes. We will share you in another email as we are unable to attach it here.  

Once again, Thank you so much Johnson, the guide - Mei and driver for making our trip possible and comfortable.

Thank You. 

Regards, 

China Travel Photos

Cute Pandas in Chengdu

China Travel Photos

Buddha in Mount Leshan and Mount Emei

Date of Experience: June 9, 2019
Trip Type: Traveled as Families
Tour Customized by: Johnson
Julie Browne

Julie Browne

Australia

Reviewed on June 20, 2019

Hi Echo,

Thank you for your email.

The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.

The cruise was satisfactory.

Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.

Thanks again 

Regards 

Date of Experience: June 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Echo
Michel and Laurence

Michel and Laurence

France

Reviewed on June 20, 2019

Hello Tracy,

The cruise was very good, and we thank you for your advices;
just you gave us a wrong information about the presence of a fridge in the cabin we have booked: there is no fridge in these cabins: but it's not so worse.

Otherwise the crew, the boat, the food and the attractions and spectacles were good, and we spent a good time during the cruise.
We enjoyed the cruise very much in general.

I would say also that the time to visit the shibao pagoda was really too short (less than 2 hours), because we wanted to spend more time on shore to visit the shops, or to make more pictures.

So we hope that our remarks will help to make the cruise better; 

Thank you very much for all, and maybe for your return about our remarks.

Best regards

Date of Experience: June 10, 2019
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Mr. Carlo

Mr. Carlo

Italy

Reviewed on June 20, 2019

Dear Wing Zeng,

I am once again very very sorry to be so late,  but NOW I start to reply to You on Your e.mail – with the same highlighted in yellow replies we used in the past -  

P.S. – I HAVE MANY PICTURES, BUT I CANNOT SAVE THEM ON MY PC AT THE MOMENT, SO I CANNOT SEND THEM TO YOU NOW…SORRY - I TRY NOW (20 JUNE) AGAIN, BUT NEXT WEEK I WILL HAVE A TECHNICIAN IN MY OFFICE TO SETTLE ALL THE PC LAN ‘  AND SURELY I WILL MANAGE TO SEND PICTURES (WOULD IT BE POSSIBLE TO USE WHATS APPP ? – IT SHOULD BE EASIER FOR ME)

(1) How do you like our tour arrangements and are you willing to recommend our service to your friends? - The tour arrangements provided by Mrs Wing Zeng through China Discovery were absolutely ALWAYS perfect and punctual. The drivers were always on time, the coaches always cleaned, the itineraries chosen always the shortest and the most panoramic possible.

(2)  Do you have some suggestions for us to improve our service? – NO, just go on in the same way I enjoyned with my group.

(3)  If you come to China again, would you like to use our service again? – YES OF COURSE.

Before next July ends I will send You a new itinerary for a new group. As You know I organize Tours in the gardens, so we will be not more than 15/18 pax, so the visitors can easyly hear the guide’s and the botanic expert’s explanation.

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Wing
Marcin Czerniakow MD

Marcin Czerniakow MD

USA

Reviewed on June 20, 2019

Hello Lily 

Thank you very much for the gifts, what a surprise!!!

We love them very much. 

We have a great time in Sichuan, next month we go to Switzerland for 2 week hike so our short hikes were a great worm ups. We hope we didn’t exhaust Robert too much :-) . 

Working on our schedule for next year, this year booked already. Will send you updated website when put all the Sichuan photos.

Date of Experience: June 14, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily
Yvette Nissen

Yvette Nissen

USA

Reviewed on June 20, 2019

Greetings,

The trip was everything we asked for. The hotels were centerally located and we had no problem navigating thru the city to eat and shop.

 The guides were more than helpful. They all gave us their cell numbers for if we needed assistance whether we were on their tour or not. Each guide (particularly Lob Song in Tibet) were so kind, understanding and helpful with my husband's disability and my breathlessness at the high altitude.

The trip went flawlessly. Never were we left to fend for ourselves and in fact the driver who took us to the airport in Xian walked us all the way to security and made sure we had no problems getting thru on the way to Tibet. (this was a great help as my luggage was overweight and the airport agent spoke no English)

The tours were comprehensive and the guides spoke very good English and gave us great suggestions. The restaurants picked for our meals were more than satisfactory. (Great Food, even the ones around the hotels)

The hotels were quite comfortable and had nice cafes and restaurants either in them or just a few steps away.

The ShamBala had a nice little café next door that displayed art by a Tibet artist names Zhon Hua. I have been trying to find her at work for sale on the internet, but have been unable.

 Perhaps you have a lead on this? EXAMPLE

She paints young some young Tibet children (one called Monk Boy) that I like very much

You did a great job arranging the tour it was all we asked.

My sincere thanks

Date of Experience: June 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo
Julie Wiley

Julie Wiley

USA

Reviewed on June 18, 2019

Rita:

Me, my mother, Kristy Gregg, and my daughter all took a trip with your company last month. I wanted to let you know what a fantastic job Eric did as our guide. Eric was our guide in Beijing. He was helpful and considerate. His English was very good and he went the extra mile to help us with every detail while we were with him. We especially enjoyed his smile and kind demeanor.

Date of Experience: June 11, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Hosein Sohrabi

Hosein Sohrabi

Norway

Reviewed on June 17, 2019

Hi Catherine!

Thank you for a fantastic trip with you in the end of May in Beijing!

Me and my mom had an awesome vacation, and mostly it is thanks to our fantastic respectful and servicemindred jeans!

I will absolutely recommend you to others in the future.

You can use my comments and photos:)

China Travel Photos

Hiking the Great Wall

Date of Experience: June 13, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Carol & Bill Fawcett

Carol & Bill Fawcett

UK

Reviewed on June 16, 2019

Hi Vivien 

We hope you are well.  We just wanted you to know that we have today posted our review on Trip Advisor.

Once again, many thanks for all your assistance whilst booking our trip to China, which ensured we had a wonderful, trip of a life time holiday.  One we will never forget.

Good luck for a reward, you deserve it and all the best for your future career.  

Regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Alan

Alan

USA

Reviewed on June 15, 2019

Hi Rita, 

Did not know if you were working over the weekend, so I was going to wait until Monday to write. 

I’ll write more and send pictures when we I get back to the US later in the week.

I did want to tell you that everything was excellent and except for one minor problem at the Pullman hotel (which was quickly fixed), everything was perfect. Our tour guide, Carrie, was amazing. She was professional, knowledgeable, energetic, and she had a great attitude. 

Will write more later....

Alan

Hi Rita, I’m on the plane back home now. I will write about our trip on trip advisor, but also tell my friends from the outdoor hiking group to which I belong. You made things so easy for us. I had told my girlfriend that I had worked with you in the past, and she was skeptical (look up this word). We were both very, very pleased with how things worked out. I will send you a copy of what I write, I think Zhangjiajie will because me a major destination for American tourists in the future. Also, while in Beijing, we went to Jinshaling to see the Great Wall. Much better than mutainyu or badaling. I think that will become very popular in coming years.

Will write more once I’m home and have caught up on work. 

Thanks for being Rita!

Date of Experience: June 11, 2019
Trip Type: Traveled as Couples
Tour Customized by: Rita
Rob

Rob

UK

Reviewed on June 15, 2019

Hi Wonder,

The China Water-towns Photography Tour was very great. Everything went very smoothly and the tour guides were friendly and knowledgeable. The communication with China Discovery was great and emails were answered very quickly. Overall I’d say that the tour was 5-star and great value.

I am happy for you to use the above comments and pictures on your website.

China Travel Photos

China Travel Photos

China Travel Photos

Beautiful Water Town in China

Date of Experience: June 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Wonder
Luis

Luis

Mexico

Reviewed on June 14, 2019

Hi Tracy,
The trip was incredible! I will definitely recommend China Discovery for traveling adventures in China.
Here are our guide rankings in order.
1. Dolma - Lhasa

2. Judy - Zhangjiajie

3. April - Shanghai

4. Kelly - Xi'an

5. Randy - Beijing

Thanks again for your help during this adventure, greatly appreciated, Tracy! 

Best regards,

Date of Experience: May 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Tracy
Yannick Maes

Yannick Maes

Reviewed on June 13, 2019

Hi Wonder,

Sorry for the late reply.

The tour was very good, sadly the weather gods were against us.

As for our trip to Xian, we were very satisfied with the arrangements made for us as well as the tour guide. We particularly appreciated the fact that we could deviate from the planned schedule to accommodate the tour due to the bad weather conditions.

Attached a picture of us three, feel free to put it on your website.

I am reaching out to you because we are potentially planning a week-end trip in July to Guilin.

Note that the flights have not yet been booked. So we could return on a later flight if needed.

Please provide us with a fee quote for 4 Persons in 4 and 5 star hotels.

We would like to do Longji Rice Terrace Hiking as well enjoy the Lush Guilin Li River Scenery.

Many thanks in advance for your reply.

Best regards

China Travel Photos

The Three of us Having a Cruise Tour

Date of Experience: May 27, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Daniel Pollock

Daniel Pollock

Reviewed on June 13, 2019

Dear Catherine,

We returned home after our trip to China.  Our Yangtze River Cruise and all of the related tours and transfers you arranged for us were OUTSTANDING!!!  Both of the guides we had, Nancy in Yichang and Alice in Chongqing were both excellent. 

Thank you for everything you did in planning our trip. You are the best!!!!

Thanks again,

Date of Experience: June 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Catherine
Yolante Pan

Yolante Pan

USA

Reviewed on June 12, 2019

Wonder,

我们玩得挺好的!风景美、天气好、旅馆舒服早点可口! 我们在当地看到海报上写着九华山最美风景:花台!我们想去了九华山竟然没有看最美的景那可不行!问了吴樱是否可加去花台!她说肉身磐若第二天看完第三天可以去花台!结果是我们很轻松的愉快地看完了所有美景和行程上地寺庙! 感觉是原有行程比较松散!但还是感谢你们地安排和历史文化方面地介绍!

Date of Experience: June 9, 2019
Trip Type: Traveled as Friends
Tour Customized by: Wonder
Christine and Stilts Fogarty

Christine and Stilts Fogarty

Australia

Reviewed on June 12, 2019

Hi Mike

We had a great trip on the Victoria Jenna! My husband and I are backpacking round China and have nothing booked previously so with your quick reply to our emails you made this trip happen for us and we will definitely recommend your company to others! 

You (Mike) was very professional and a pleasure to deal with. Thank you once again for your services and booking an experience we will treasure for a live time. Wish one day we could do it again

Cheers

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Mike
Tommy

Tommy

Hong Kong, China

Reviewed on June 11, 2019

Hi Jack

Indeed the cruise was a very nice experience. The service staff on the ship was excellent as was the food.

All in all an experience to be recommended to family and friends.

Have a great day.

Best regards

Date of Experience: June 5, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Agnes

Agnes

Thailand

Reviewed on June 11, 2019

Hi Wendy,

Reply as per below.

Was your travel consultant of our company patient enough to answer your E-mail and patient enough to answer your questions?

Wendy was super helpful. She was enthusiastic helping to arrange all little details I requested and got everything all organised.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

The tour was very good. All the guides were waiting for us at the transfer points. They were knowledgeable and helpful. 

3.  Do you have any suggestions on improving our services?

 Not actually about your services but about the queuing. At sightseeing places elderly people should have privilege to enter first.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wendy
Mario Ruffoni

Mario Ruffoni

Switzerland

Reviewed on June 11, 2019

Dear Vivien Li,

I want to first of all thank you for having organized in a perfect way and according to our particular desires the Tour.

Helen was a perfect guide, very competent, kind and with excellent English. The driver is excellent and prudent. The selected restaurants of excellent quality, which made us very much appreciate Chinese cuisine. Also good choice of hotels.

The region from Dunhuang to the Rainbow Mountains was very interesting, the highlight of our trip. For our choice we have only few days: what more day would have been useful to see all the beautiful things that this region offers.

I am quite old (75 years) and I was already tired from the previous travel facts (Beijing, Datong, Pingyao, Xian and Longmen) and for this reason we decided not to go to the Mati temple (which would have taken some time in the car) , although as an architect I was very interested to Mati. Helen suggested we see some interesting things in Zhangye and for us was OK.

We had already been served by China Discovery two years ago: we were very happy on 2017, as we have been now. We also had a very good impression of this modern China, very well organized, clean and welcoming.

Thanks again for everything

Date of Experience: June 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Vivien
Susan

Susan

Reviewed on June 11, 2019

Hi Catherine:

This is Susan Lee. Thank you for organizing my trip to China (Chengdu, Tibet and Xi'an). I was in China in 1987 but did not visit these cities but in general I see such so much modernization. I had a great time. Attached are the evaluations for each of the cities. Would you kindly send the evaluations to the local agencies in Tibet and Xi'an. Under separate cover, I will send some photographs of pandas. Once again, thank you preparing the itinerary. Best regards.

China Travel Photos

Happy Panda Eating Bamboo

China Travel Photos

Tired Pandas Resting

Date of Experience: June 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Renata e Amanda

Renata e Amanda

Brazil

Reviewed on June 11, 2019

Dear Tracy:

Good evening!

I’m back to my home and I want to thank you for the beautiful gifts you gave to us! We loved them!!! The fan is written in chinese, can you translate to me?

We enjoyed very much all the trip!

Our guides were very nice people and helped us with everything we needed and became our trip much more comfortable and pleasurable! We’ve had a wonderful time in China!

Thank you so much for everything!

You can be sure that I’ll give the best compliments about you and China Discovery to my friends!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Tom

Tom

USA

Reviewed on June 10, 2019

Zoe,

We had a very nice time.  Our guide, Jenny, was very good - informative and helpful.  I will get some pictures from my wife and send to you.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Zoe
Vilma and Henri

Vilma and Henri

Australia

Reviewed on June 10, 2019

Hello Jack

Thank you so much for organising our tour in China. The tourists destinations, tour guides and drivers as well as the hotels your company organised for us were very very good and comfortable.  We enjoyed all the places we had been and it exceeded our expectations. 

There were only two hotels we stayed (Zhangjiajie and Aba Songpan) that did not really cater well for breakfast during our stay. However the overall experienced we had were all valuable ones.

Lijiang Show was spectacular and was the highlight of the optional shows.

Driving from Songpan to Chengdu throughout the old road was an interesting journey, thanks to our very good driver.

Once again thank you for your professionalism, your prompt reply to our emails and making our stayed in China a memorable one and easy. We really felt that during our stay there we can easily access you together with our tour guides and drivers that were assigned to us we feel very much looked after, Thank you Jack and China Discovery Tours.

Cheers!!

Date of Experience: May 20, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Franklin

Franklin

USA

Reviewed on June 9, 2019

Hi Wendy,

Here are my reviews.

1.  How's your travel consultant? Is your travel consultant fast / patient enough to answer your emails? 

Travel Consultant was quick to response to all my question. I could not have been more please with the response.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

The tour was awesome..  The tour guide was patience and extra special and I would recommend her to any of my friends.  The driver was also good as my family and I felt safe through out the entire trip.  Thanks again Lindsay and John our tour guide and driver.   

3.  Do you have any suggestions on improving our services?  

No suggestions! Just continue to do what you do best.

Date of Experience: June 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Wendy
Senthil

Senthil

India

Reviewed on June 8, 2019

Hi Lyn

BIG THANKS for your support and coordination in making our China Trip wonderful. Just returned this morning covering all written in the plan across three cities. The guides were wonderful - supportive, accommodative and knowledgeable and the plan well paced.  Share our thanks and regards to all three - Helen, Kelly and Fergie.

Travel was very smooth and done seamlessly.  

Sure would recommend you and China Discovery anyone trying to visit China.

Best Regards

Date of Experience: June 4, 2019
Trip Type: Traveled as Families
Tour Customized by: Lyn
Siao Yan

Siao Yan

Singapore

Reviewed on June 9, 2019

Hi Vivien,

Thanks for your email. We had quite a good trip, thanks to the fine weather and friendly tour guide, Jenny, and driver. Above all, we enjoyed our stay at the hotel which you had arranged for us. We greatly appreciate that the hotel is located at a strategic location where we can reach subway stations, convenience shops, affordable eateries and the shopping district with ease. 

Thank you for all the kind service you have rendered us. :)

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Marcin

Marcin

Reviewed on June 9, 2019

Thank you Lily 

We had some much great time this year in PRC that we will come back next year for at least 2-3 trips.

Our map of china is slowly getting filled.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
John

John

Canada

Reviewed on June 8, 2019

Hi Mike,

Pls see my answers below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Travel consultant’s responses were prompt. 
2. How’s the service of the tour guides during your whole tour?

I only booked the Yangtze cruise so there was no tour guide.

3. Would you like to recommend our company?

I liked the service received and I am happy to recommend Mike for his great customer service!

Date of Experience: June 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Mike
Steve

Steve

UK

Reviewed on June 8, 2019

Dear Johnson

Please see my review below;

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, all e-mails were promptly replied to and all questions answered.

2.    How do you comment your tour arrangements?

All arrangements were very well organised, all transport, pick ups and transfers were on time and meeting the guides was easy in all locations.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Yes we would definitely recommend China Discovery.

4.  Your general opinion on us?

Very professional company. Very pleased with all service from start to finish.

5.    Do you have any suggestions on improving our services?

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes more than happy for our comments to be used in publicity. All of our guides and drivers were very good, however, we would like to make a special mention for Timo and the driver in Xian. Timo was very knowledgeable and really made our time in Xian memorable. The driver was excellent, a very safe driver who kept the van clean and every time we left the van he had replenished the used water bottles. 

I have attached 2 pictures of us on the holiday.

Kind Regards

China Travel Photos

Tian'anmen Square

China Travel Photos

The Great Wall of China

Date of Experience: May 29, 2019
Trip Type: Traveled as Friends
Tour Customized by: Johnson
Jane

Jane

USA

Reviewed on June 6, 2019

Dear Johnson, 

Please see my feedback under each question.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. My travel consultant Mr. Johnson Wang was courteous, responsive, and fast to answer all our questions. We totally relied on him for everything. He informed us on any last minute changes, how to get Chinese currency economically, and provided documents required for Chineses visa and trip itinerary accurately. 

2.    How do you comment your tour arrangements?

The tour was tailored to meet our needs. The four of us had specific departure and return dates. We couldn’t find any China tours in the USA to fit our needs, China Discovery was able to assemble a private tour for us. We had a van, a driver, and a local tour guide in every city. Our schedule was flexible. We didn’t spent any time at unwanted gift shops. We were able to fully enjoy Beijing, Xi’an, Shanghai, the beautiful scenery, and interesting history of each site we visited. 

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Absolutely. We will be happy to recommend China Discovery to our friends, neighbors, and relatives. 

4.  Your general opinion on us?

China Discovery was there to provide excellent services. They were able to solve any issues quickly. We were relaxed and happy during our trip. 

5.    Do you have any suggestions on improving our services?

The tour guides were excellent. If they can improve their English speaking skills a little bit more, it would be even better. Our first guide had excellent knowledge in history, but he speaks a little too slow. The second guide had excellent English speaking skills, but his voice was low. It’s hard to hear him well when we sat at the back row of the moving van. 

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

You can use my comments on your services.

Date of Experience: May 22, 2018
Trip Type: Traveled as Families
Tour Customized by: Johnson
Mark and Jeanette Isherwood

Mark and Jeanette Isherwood

UK

Reviewed on June 6, 2019

Hi Jack Li,

Just a note. To say thank you for all the help in organising our holiday in china, the service we received from your company and your self was outstanding, we had a wonderful holiday, and all the guides, Lilly, Kelly and Thomas was excellent and very knowledgeable in their area, a special thanks to Lilly in Beijing who was so friendly, when we left Beijing it was like leaving your best friend behind, please pass on our thanks to the guides and drivers. If we do return to China we will certainly use your company again. Thank you.

Date of Experience: June 3, 2019
Trip Type: Traveled as Couples
Tour Customized by: Jack
Gary

Gary

Malaysia

Reviewed on June 6, 2019

Hi Catherine,

Refer my reply below. 

Thks & rgds

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yup. 

2.    How do you comment your tour arrangements?

Very well organized. Catherine was able to provide advice and suggestion and recommended a few hotels for us to choose based on our request. Our tour guide Miss Symphony was very knowledgeable and able to explain the history behind the places that we visited. She took very good care of us throughout the trip. Special thanks to the driver too for helping us with out luggage and also recommending some good restaurants to try out. The homestay recommended by Catherine was fantastic. Overall, we had a great time and enjoyable trip. Thank you for the wonderful memories. :) 

3.    Are you willing to recommend our service to your people who also have an interest to visit China?
Absolutely. 

4.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes you can. :)

 

China Travel Photos

Nice Beijing Tour

Date of Experience: June 3, 2019
Trip Type: Traveled as Families
Tour Customized by: Catherine
Brian

Brian

UK

Reviewed on June 6, 2019

Hi Catherine,

Below is my Feedback.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes.

2.    How do you comment your tour arrangements?

Excellent throughout. The itinerary was perfect and the guides went out of their way to look after us. I really liked how they helped with photographs of me and Joe.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Yes.

4.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

 

China Travel Photos

Traveling Beijing & Shanghai

Date of Experience: June 2, 2019
Trip Type: Traveled as Friends
Tour Customized by: Catherine
Jamin

Jamin

Indonesia

Reviewed on June 5, 2019

Hi Rita,

Thank you for the tour.

Ms Zhang and the driver are all very good. We enjoyed the tour.

China Travel Photos

In front of Giant Wild Goose Pagoda

Date of Experience: June 3, 2019
Trip Type: Traveled as Friends
Tour Customized by: Rita
Carol

Carol

UK

Reviewed on June 5, 2019

Morning Vivien 

Yes we are now back in the UK after a wonderful holiday/tour in China. 

We had an absolutely fantastic time, enjoying all the wonderful sight, with all the guides who took care of us.  Everything went extremely smoothly and it goes without saying that we would have no hesitation in recommending China Discovery.

However, we will be in touch shortly with our feedback, as requested.  As you can imagine it’s been hectic since our return and recovering from the jet lag !!

Kind regards 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Akshay

Akshay

India

Reviewed on June 4, 2019

Vivien

Sorry this mail came again no issues regarding credit card. I take this opportunity to thank you again for excellent tour program arranged by you. All the arrangements were extraordinarily good, this includes hotel selection, itinerary. The guides at all places were very good and knowledgeable in their subjects. The local travel arrangements were very good. I wish all success to you and your team in all times to come.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Sang

Sang

Korea

Reviewed on June 4, 2019

Dear Zoe,

Thanks for your information.

Our days in Lhasa were very good. Only one downside is that we were not able to see sky full of stars because of not so good weather.

Thank you very much for your assistance.

Best regards,

Date of Experience: June 2, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Michael Jeans

Michael Jeans

Reviewed on June 4, 2019

Dear Catherine

We have now returned home from our holiday in China and would like to thank you for making the arrangements for us which all went successfully with no problems at all which all made for an enjoyable time in your country.

Everything went well and your guides and drivers were all very good especially Johnny who looked after us for part of our time in Xian.

We thoroughly enjoyed our visit to your country and hope to visit again in the future as we have a two year visa and will contact you again when we make our plans
Many Thanks

Date of Experience: June 1, 2019
Trip Type: Traveled as
Tour Customized by: Catherine
Devraj

Devraj

India

Reviewed on June 3, 2019

Hi Zoe,

Yes my Zhangjiajie trip is over. Had a wonderful time. David, my guide, was just wonderful. At present I am in Beijing waiting for my return flight.

Sure you can put my feedback & photos in ur website. Send me a link I will do it.

Anyway thanks for all the arrangements.

Date of Experience: June 1, 2019
Trip Type: Traveled as Families
Tour Customized by: Zoe
Mariam

Mariam

USA

Reviewed on June 3, 2019

Hi Vivien,

Thank you for taking care of our group, they had a great time!

Let me know once you hear back from the bank.

Thank you!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Michelle

Michelle

USA

Reviewed on May 31, 2019

Hello Ashley!

I'm good, the tour was great! Here is my evaluation:

1. My travel consultant was both fast and patient and extremely helpful in helping us create a great tour for our family.

2. The tour guides were both great, they had good English and good knowledge. We were dropped off at the airport in Xi'An over 4 hours before our flight, so it would have been nice to spend more time at one of the sites or be taken somewhere else.

3. I would definitely recommend your company!

Thank you so much for all your help!

Date of Experience: May 27, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Mickie

Mickie

USA

Reviewed on May 31, 2019

Hi Wing,

I just sent you the questionnaire and my thoughts on the trip.  Also, here is a blurb that you can post into your website as per below:

China Discovery has a numerous variety of tours on offer, and they have a great team of agents to help you customize your plan. They go above and beyond to ensure that your trip is planned just as you want it to be.  My family and I took a trip to Xi’an and a Yangtze River Cruise. Our agent, Wing, did a fabulous job with everything!  We can not speak highly enough of her or the cruise.  We also had a special request to be on the 4th floor and she was able to arrange this too.  All of the hotels were outstanding, the guides and excursions and tours were great and everyone’s English was perfect!  The food was delicious, and the guides are very personable and extremely knowledgeable.  You can’t go wrong with China Discovery.  I give them 5 stars!

Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Wing
Lisa

Lisa

Reviewed on May 30, 2019

Dear Ashley,

I assume you were the travel consultant in question 1, so my answers are:

1.  My travel consultant was excellent. She was very patient and thorough in answer my many questions. She always replied promptly and courteously. She was a real pleasure to deal with.

2.  The staff of the ship treated us very well.  I think we were the only English speakers aboard, but they made sure that we always had an English-speaking guide when we went on the excursions.  We really appreciated that. The staff were quite pleasant and many spoke excellent English. They were also very well organized.

3.  Yes, I would definitely recommend your company!

Minor point:  When we docked for the White Emperor City excursion, there were several other cruise ships next to us. The Yangtze Gold was the prettiest ship there!  It was also really easy to identify thanks to the gold on the top deck.

Question for you.  After we left Fengdu, we docked for the night at a city that had a beautiful red bridge that was lit up at night. The entire area put on a light show that night, with the town next to the bridge lighting up in colored lights that kept changing:  green, blue, red, purple.  It was beautiful to see. We were lucky that our cabin was on the side of the ship next to this, or we would have missed it. Can you tell me what town this was?

I am not sure I have good photos. It was quite rainy most of the time. It didn't cause any problems, but even when it wasn't raining, the days were very gray and overcast. The shore excursions and trip through the gorges were great, but because of the weather, I don't think any of the photos will look good enough to use. I am still uploading them, so if I find a particularly nice one, I will send it along. Is there anything you are particularly interested in seeing?

Thank you again for all your help, Ashley!  I can truly say that the cruise was the highlight of our trip to China.

Best regards,

Date of Experience: May 20, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Pier and Marisa

Pier and Marisa

Italy

Reviewed on May 30, 2019

Dear Ms. LYN,
thanks for all! We appreciate your organisation and your guides!
Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Lyn
Trevor Cornforth

Trevor Cornforth

UK

Reviewed on May 14, 2019

Hi Ashley,

I am sorry for the delayed reply but I am more than happy to answer your questions.

1. Our travel consultant Ashley, was extremely helpful, patient as I changed my requirements and prompt in all communications.

2. All of the guides and transport arrangements were first class. I have travelled extensively in China and found all of the arrangements to be excellent. The hotels chosen were simple but to a very good clean standard and extremely well placed.

3.I would certainly use the services of Tibet Travel again and recommend them highly.

I am happy for you to use these comments if they are helpful and will try to send you some pictures separately. This was my 61st visit to China so as you can imagine i have experienced various levels of service over the years. If you Google me you will find various references to me and China!!! 

Thank you again Ashley I look forward to seeking your help again,

Kindest regards,

Date of Experience: May 7, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Thim Muan

Thim Muan

Singapore

Reviewed on May 11, 2019

Hi Ashley

My answers are as below.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  Yes.  Ms Ashley was very prompt and clear in her replies when answering all my queries.  Her answers are precise and to the point.

2.     How’s the service of the tour guides during your whole tour?

On the whole, tour guides were professional and knowledgeable.

3.     Would you like to recommend our company?

  Sure.

China Travel Photos

Guess Which One is ME

China Travel Photos

Happy Tour with My Big Family

Date of Experience: May 6, 2019
Trip Type: Traveled as Families
Tour Customized by: Ashley
Peter and Lee McGinnity

Peter and Lee McGinnity

Australia

Reviewed on May 7, 2019

Dear Ashley,

We have arrived back in Australia and we wanted to thank you for organising such a fantastic trip. The itinerary was just as we wanted, and the guides and drivers were excellent. We will post a review on the China Discovery web site, and we have already recommended China Discovery to another Australian couple planning to visit to China next year.

Thank you for making such excellent arrangements for us.

All the best

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Jacques Descoteaux

Jacques Descoteaux

Canada

Reviewed on May 2, 2019

Good morning Ms He

We are back in Canada.

I would like to tank you very much for the excellent work you have done. You are a very efficient person. Everything was has been very well coordinated and overall we have done a wonderful trip. I would recommend your agency to anybody wanting to visit your fascinating country.

Cheers!

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Dr. Wolf-Dieter Seeher

Dr. Wolf-Dieter Seeher

Germany

Reviewed on April 24, 2019

Dear Ms. He,

Now we returned to Munich and I want to thank you for your good service! Also the cruise was very fine and everything on board was o.k. I have to add that the excursion guides were very nice, helpful and courteous!

Best regards

Date of Experience: April 21, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Howard

Howard

USA

Reviewed on April 23, 2019

Hello Ashley,

Sorry for the late response. This tour is very well organized, very good hotels, Guides were pleasant, helpful and spoke very good English. The driver on the Wulong trip was excellent. The river cruise on the Yangtze River, the Wulong tour and Shanghai tour were very interesting. Also, Ashley did an outstanding job, thanks Ashley. We really enjoyed the trip. A great experience. We would travel with this tour Co. again.

Date of Experience: April 19, 2019
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Xue

Xue

USA

Reviewed on June 1, 2019

Hello Tiffany,

Thank you for your follow up email. I have returned to the US and it has been a good trip in Chengdu!  We enjoyed every part of the tour, and our tour guide was very helpful. We will definitely recommend to our friends if they are making their own travel arrangements. 

Thank you,

Date of Experience: May 28, 2020
Trip Type: Traveled as Families
Tour Customized by: Tiffany
Marleen Neyens

Marleen Neyens

Belgium

Reviewed on May 31, 2019

Hello Rita,

It took some time to answer, because i had a problem with my computer.

I much enjoyed the time in Zhangjiajie, the park was amazing, tiamen mountain, glassbridge…

Although for me it was a bit short, because of the problems with the flights.

And i know this is not your fault, but because of that i found the tour quiet expensive after everything.

The hotel in the city i stayed in was not ok. Poor hygiene, and the breakfast was horrible, so i don’t know what they charge,

but this is definitely not how it should be for a 3.5 star hotel.

For the rest Wendy was a very good guide, nice transport and good service.

Just a pity i also had some trouble getting home, therefore i ended the trip a bit with negative thoughts about China.

But this has nothing to do with China discovery.

I will recommend your services to other people, but please make a complaint to the hotel,

My standerds are less than other foreigners, so if in the future , you put people there to sleep, you will have more complaints,

i’m sure.

My photos are not yet on my computer, so sorry for that, but Wendy also took some, so maybe she can give you.

Best regards,

Date of Experience: May 26, 2019
Trip Type: Traveled as Families
Tour Customized by: Rita
Merilyne

Merilyne

USA

Reviewed on May 31, 2019

Hi Riley,

Not home till end of May so will then. Had a great time and will do reviews when we get home. 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Francisco

Francisco

France

Reviewed on May 30, 2019