Sugio

Sugio

Indonesia

Reviewed on December 30, 2018

Hi Lyn,

I’m back to Indonesia, thank you for your arrangement . We had a good time and we are amazed with Huangshan .

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lyn
Cheryl

Cheryl

Australia

Reviewed on December 31, 2018

Hi Rita,

I just wanted to drop you a quick note to say thank you for everything you have done.

We loved the trip and our guide Celina was excellent. Driver was very good also.

If you need me to complete a feedback form please send through and I will do on return for you.

The hot pot was over and beyond wonderful. We really were not expecting that. It was truly very special.

Thank you for everything.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Rita
Maryann

Maryann

New Zealand

Reviewed on December 28, 2018

Hi Vivien,

Sorry for the late reply. We( 4 of us) still travelling in China.

The trip and the driver was good.  I was impressed with the tour guide for checking on the hotel that we booked ourselves before picking us up at the airport.

We enjoyed all the destinations that was organised. It was very beautiful and took alot of pictures.

Please find attached our group photo and the lady with the green bag is our tour guide Xiao Zhang.

Thanks and regards,

China Travel Photos

Our Great Journey with Local Guide

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Lynda

Lynda

New Zealand

Reviewed on December 28, 2018

Hi Wonder,

Great holiday. Very cold!! Pity not more snow at Snow Town. Now at airport ready for flights back to NZ. Celine was very helpful. Thank you!

 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Wonder
David

David

UK

Reviewed on December 28, 2018

Riley,

No problem with the train although obviously better if we were together! The rest of the trip was excellent, the guides and drivers first class, the hotels very good and the landscaper around Guilin terrific and we really enjoyed Xian, if a little cold. In fact we saw everything we wanted to see. So we would not hesitate to book with you again in the future. Thanks again for all your help. Best Wishes for 2019.

 

 

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Riley
Chan

Chan

Singapore

Reviewed on December 28, 2018

Hi Echo,

Tour was good and thanks for your patience. Will definitely recommend friends on the tour.

 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Patricia

Patricia

South Africa

Reviewed on December 28, 2018

Hello Riley,

Thank you for your help in organising the tour for my kids.

Apart from the uncomfortable train journey from Beijing to Xian – Mark says he enjoyed every minute of the tour and was a life changing journey as a Chinese person who has never experienced China.

I will definitely be recommending people to you and if my plans go well may even take a tour with my husband to China in the next 2 years.

May I take this opportunity to wish You and Your Loved ones a Healthy, Happy and Prosperous 2019 and may your company grow from strength to strength.

Sincerely,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Janice and Geoff

Janice and Geoff

Australia

Reviewed on December 27, 2018

Hi Wonder,

Thanks for your Christmas greeting .and thanks for your organization of our trip to China in October.

We had a wonderful time and were very impressed as everything went very smoothly and our guides were very helpful and informative. We found China to be an exciting and forward moving country. Both the cities and country side are interesting and there are so many highlights that we enjoyed on our trip. The time we spent on the cruise was very restful and enjoyable, we loved cycling on the old city wall in Xian, visiting the "Avatar Mountains" and the favourite city was Shanghai with the Bund and the lovely water village that we visited there.

The tour was extremely well organized and we were met and transferred by very reliable guides in each destination.I would recommend your company to anyone

wishing to have a personalised more independent tour of China. Thank you very much

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Raymond

Raymond

Singapore

Reviewed on December 26, 2018

Dear Jack Li,

Thank you for planning and coordinating the trip.

I would also like to compliment the both tour guides assigned to us (Ms Ma & Mr Leon). They have both provide us with extensive and insightful information regarding the place of attractions.

They both also went extra miles in ensuring that our experience in China is a fulfilling one. Once again, I would like to thank them for their good service and hospitality.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
Maryann

Maryann

Malaysia

Reviewed on December 28, 2018

Hi Vivien,

We are having a great time. The tour guide xiao zhang is very good.

Merry Christmas & Happy New year!

Thanks and regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Michael

Michael

USA

Reviewed on December 25, 2018

Dear Jack,

Sandy and the driver was great. Sandy was very informative and helpful. He took care of us every step of the way. Thank you for showing us a great time in Chengdu. Happy holidays.

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Jack
David

David

Australia

Reviewed on December 25, 2018

Vivien,

Thank you for organizing our cruise everything went very good I have been telling all my friends about the cruise and if you want to go contact Vivien, many thank you and merry Christmas from all of us in Australia.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Jan

Jan

Canada

Reviewed on December 24, 2018

Vivien,

Season's greetings to you and your staff as well. My apologies for the delayed response. I had a bit of catching up to do when I we got home, as well as getting ready for Christmas .

I want to Thank-you very much for all the work you did planning our travels in China . It was a lot of arranging I am sure . Much appreciated.

Our guides were all very good. They were very prompt , and really made sure we were aware of plans the next day as well as the itinerary . I am so glad that we had guides meet us at the airports and get us to our hotels . Special thanks to Kai in Bejing - He was our first contact for a tour guide and we certainly enjoyed his great knowledge of the area and the Dynasty"s lineage.  Layla in Guillan was also a patient and caring person. We appreciated Bruce's enthusiasm and interpreting skills as Ernie had to talk to many locals and farmers we met. Please pass on a note of gratitude to all our contacts. The drivers were very good as well and I was amazed at how they managed in traffic ( especially during rush hour ) . The cars were very comfortable and appropriate for 4 people. We were a little tight in one car in Xian (but it was because of our long legs) and the driver certainly tried to adjust for that by trying to adjust the back seats further. I appreciated the extra care that the guides showed with arrangements for the trains . They all made sure we had our tickets, knew where we went , and what to watch for , and the process of getting on the train. The high speed trains were amazing . Wow.

The food was excellent and very tasty. We did enjoy eating at the very local restaurants . Certainly gave us a opportunity to eat food that locals eat. We did like the meals made in private homes .

Our destinations and sites we saw were above our expectations .. and everyday was fantastic . I cannot say which were my favorites as they all were . The amount of travelling we took on was worth it. I can tell you that a few places are now off my bucket list - The Great Wall, Terra Cotta Warriors, Terraces, Forbidden Palace, a burial tomb, Three Gorges, Li River, and Shanghai. The artistry of all the architecture, jade and marble… and so on.

Our hotels were all very comfortable and the staff was very helpful. Our night in the village on the hill at the rice terraces was a particularly fond memory. It was amazing and I am impressed that I made the trek up that hill. The view was spectacular - so thank-you for that arrangement.

All in all a fabulous trip . We are looking forward to showing picture to our family during the holidays.

Again Thank-you. Great job and Thank-you for all the effort involved in planning and arranging this tour . Wishing you well.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Krishni

Krishni

Canada

Reviewed on December 23, 2018

Hi Riley,

Thank you so much. You were wonderful and all the drivers and tour guides were awesome. We had such a great time in China despite the cold weather.

We enjoyed a lot. Only thing was the food that we didn’t like it very much. We love Chinese food and we do eat atleazt twice or once a week here in Canada so we expected a little more with the food. But it wasn’t bad and it wasn’t good at the same time.

The second hotel we In Xi’an was awesome. But the first one in Beijing wasn’t that great. I wish I had a different view as well. But there wasn’t anything to complain. We enjoyed it. My husband loved the Great Wall of China and he wish that he spent a whole day there and he wants you guys to give that option to your tourist. You were the best. I couldn’t have done my China trip without ur help. You were the best with so much patience and thanks a lot for the help.

I would recommend you to my friends.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Jimmy

Jimmy

USA

Reviewed on December 22, 2018

Hi Vivien,

Wonderful trip. Thanks for your help. Happy New Year.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Vivien
Chantal

Chantal

Canada

Reviewed on December 21, 2018

Hi Lily,

Thank you for your good wishes! We have very good memories of our cruise on the Yangtze River, the crew and guides were very good, we liked our room, the food was delicious.

Thank you again,

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Patricia

Patricia

USA

Reviewed on December 21, 2018

Dear Ashley,

I am sorry for the delay in returning your email but we have just gotten home after our month in Asia.

We had a lovely time, in part as a result of your help in planning our brief tour of Xining.

Everything worked out well. Our guid met us at our he airport without difficulty. He was polite and helpful for the whole time he was with us and returned us to the airport when our stay in Xining was complete.

You were also very helpful in planning our trip and always responded to our questions promptly. 

I would certainly highly recommend your company, China Discovery and hope that I will be able to use you on our next trip to China or if friends ask for a recommendation. 

Thank you for your help Ashley. 

Sincerely

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Bill

Bill

USA

Reviewed on December 18, 2018

Dear Tracy,

Our tours in Yunnan were great. Our guides Jack and Linda were wonderful. We saw and experienced many great things while in Yunnan. We even kidded Linda that she was able to make thick fog magically disappear so that we could see rice terraces near Yuanyang. Thanks again for all your work on these two tours.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Tracy
Chew

Chew

Malaysia

Reviewed on December 17, 2018

Dear Ashley,

Here is the survey done below!

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Ashley was able to provide quick and constructive advice via email and WeChat throughout from the very start of booking till the end if the tour. We felt assured and secured that helped will always be there when we need it especially when in a country we are not familiar with.  Great job!

  3. How’s the service of the tour guides during your whole tour.
  4. Ashley was very patient and accommodating in helping us to match the needs if our tour package.  We are very pleased with her awesome service.

  5. Would you like to recommend our company?
  6. I will definitely recommend your company and also book my future china your with you again!

    Sorry that I took a while to complete the survey. Have attached a picture if up trip. 

Have a great day ahead!

Regards,

China Travel Photos

Our Family Tour to China

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Ashley
Peerzaad and Meherenaaz

Peerzaad and Meherenaaz

India

Reviewed on December 15, 2018

Dear Tracy Tan,

On behalf of my husband Peerzaad and Me, Meherenaaz,

I would like thank you a lot for a wonderful trip organised by you for our honeymoon.

It was a wonderful trip and great journey to our new beginings.

I also would like to mention about our wonderful guides Jessie and Liu who were just wonderful, friendly and very enthusiastic and passionate in their work. We not only gained 2 friends from China but had the pleasure of meeting 2 wonderful people thanks to your organisation.

We wish them especially all the best .

Thanking you,

 

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Pauline

Pauline

Australia

Reviewed on December 14, 2018

Hello Echo,

We would like to say a big thank you for organizing a great tour for us. We all had a wonderful time and learnt heaps. We will definitely travel with you, if required in the future.

Thanks.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Echo
Ester

Ester

Singapore

Reviewed on December 14, 2018

Miss Lyn Wang,

Good evening!

Just want to let you know we enjoyed the cruising trip very much.  Thank you very much for the arrangment.

Regards,

 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Dr. Johannes

Dr. Johannes

Germany

Reviewed on December 13, 2018

Lily,

Thank you for being my consultant, dear Lily Xu.

The journey was really good, everything excellent organized and a really overwelming staff wich always had a smiling in the bright eyes. I enjoyed the trip. And I gave this feedback on a paper on the ship.

I wish you to have always good days.

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Pasquale

Pasquale

Italy

Reviewed on December 12, 2018

Rita,

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. YES ,VERY FAST AND EFFICIENT, EVERY CHANGE AND EVERY REQUEST WAS PROMPTLY PLEASED

  3. How do you comment your tour arrangements?
  4. VERY GOOD HOTELS, GUIDE AND ARRANGEMENTS

  5. Are you willing to recommend our service to your people who also have an interest to visit China?
  6. YES ,I WILL RECOMEND, I AM IN THE SAME KIND OF BUSINESS,.AND I MEET MANY PEOPLE TRAVELLING LIKE ME

  7. Your general opinion on us?
  8. VERY GOOD, I WILL REFER TO YOU AGAIN SOON

  9. Do you have any suggestions on improving our services?
  10. LITTLE IMPROVEMENTS COULD BE MADE, MAYBE SUGGEST AHEAD OF THE TOURS OF AREA THAT SHOULD NOT BE MISSED IN THE CITIES WHERE WE ARE GOING, AND ASK WHAT IS THE MAIN INTEREST OF THE TRAVELLERS SUCH AS PHOTOGRAPHY OR HISTORY ETC.

Beijing Travel Photos

Great Wall - Amazing Manmade Wonder

Guilin Travel Photos

Comfortable Cruise Time on Li River

Guilin Travel Photos

Local Fishman on Li River

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Greg & Denise

Greg & Denise

USA

Reviewed on December 10, 2018

Yanny,

Thank you for the work you did putting this trip together for me and my wife. Everything went without a problem. The time was well planned, the guides and drivers did a great job! The hotels were perfect. We can’t thank you enough.

Do you have a survey for us to fill out or do we go to a website? We will be happy to give you top grades!

Thanks again!

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Yanny
W. Fieger

W. Fieger

Germany

Reviewed on December 6, 2018

Dear Ms. Riley,

After our journey I will give you a personal feedback.

We are happy that you organized our tour.

When we had any question, we could be shure to get immediately a correct answer.

All facts and parts have been well prepared. All the guids where just in time at the location to collect us from the train.

Even by the problems we had in Hongkong at the frontier I could contact you and you immediately did all you could do to help us. Thank you for that support.

We had well orgenized days in China. And we have a good feeling on account of your reliability.

In fact we can absolutely recommend China Discovery.

Till next time.

Best regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Riley
Chee

Chee

Malaysia

Reviewed on December 16, 2018

Dear Wonder,

My apology for the late reply. The answers to your questions are as follows:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The travel consultant response to our email are always very prompt and accurate. We are absolutely satisfied with his service.

2. How’s the service of the tour guides during your whole tour?

The tour guide Tom Tang was very patient and kept us informed on the itinerary all the times and he will ask us whether we want to shorten or provide more time in visiting the tourist spots.

3. Would you like to recommend our company?

I would highly recommend your company to my friends.

Best regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Wonder
Danna & Sherry

Danna & Sherry

USA

Reviewed on November 6, 2018

Yanny,

We have made it back to the States now. Words cannot express our sincere gratitude for your assistance in coordinating this China Tour for us!  It far exceeded our expectations...it was spectacular! And thank you for your call to check on us.

I’m sure Sherry will agree that we want to give a special thanks to Kai our guide in Beijing. He taught us so much and took special care to make sure we got the most out of every moment.  He is very patient and a wonderful storyteller! Mr Bai the driver was very professional as well. We feel we have made new friends. 

Attached is a pic of us with Kai at thr Forbidden City. (Dana left, Sherry right) I will send a few more pics in a separate email. I will certainly share my China Discovery experience and give you high recommendations. 

Thank you so much!

China Travel Photos

Our Happy Journey with the Guide

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Yanny
Hiranrat

Hiranrat

Thailand

Reviewed on December 11, 2018

Hi Vivien,

Please see attached.

  1. You very responsive.
  2. The tour arrangement was perfect, very professional guide and everything are great.
  3. Absolutely. I will recommend China Discovery to my friends
  4. You are a professional tour service provider

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Yannick

Yannick

France

Reviewed on December 11, 2018

Hello Wonder,

The tour was very good, me and my party (in CC) are very satisfied.

Can you please reach out to our tour guide Sophie for the pictures? She has them on WeChat and can forward them to you.

We are OK with you putting our review and pictures on your website.

Please see below my answers to your comments.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Yes.

  3. How’s the service of the tour guides during your whole tour?
  4. Excellent. We really appreciated in particular the flexibility in modifying the itinerary last minute.

  5. Would you like to recommend our company? We are coming back to China at least 4X next year for business reasons. We definitively want to explore in the week-ends other areas (Huashan, Zhangjiajie, etc.) and we will for sure reach out to your company to help facilitate those trips. Note that we have already recommended you to our other colleagues that are currently in China. So you can expect them to reach out to you very soon.

Best regards,

Xian Travel Photos

Biking on Xian Ancient Wall is top recommended

Xian Travel Photos

The First Gate of Xian Ancient Wall

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Tan

Tan

Singapore

Reviewed on December 9, 2018

Hi Tracy,

The trip was good. A pity that some of the sites (Zhuyu Peak & Diecai Cave) were closed during our short stint in Yun Tai Mountain. Overall experience was pleasant and fun. Great service provided by James.

Thank you.

With Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Ryan

Ryan

USA

Reviewed on December 6, 2018

Sorry Wonder,

I forgot to respond to your email.

The tour was great. attached are a couple of pictures from the trip.

1) Yes. VERY prompt responses via email. Emails were also very clear and answered all of my questions.

2) The tour guide was great. It would have been nice if Lee had some more stories about the history of the area or land to tell while we were walking around.

3) I would definitely recommend your company!

See you next time.

Thanks,

Zhangjiajie Travel Photos

Zhangjiajie Travel Photos

My Pleasant Journey in Zhangjiajie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
John

John

USA

Reviewed on December 6, 2018

Thank you Lyn,

Issac was a good guide and I would recommend him to others.

I loved my trip to Putuoshan and feel very grateful for the opportunity.  I hope to return someday.

Very best regards,

Putuoshan Tour

Statue of Avalokitesvara in Putuoshan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Ety

Ety

Israel

Reviewed on December 5, 2018

Dear Lyn,

I hope this email finds you well.

Thank you very much organizing the tour for us. Each step in our communication was excellent; starting with the communications with you in regards to the tour planning and organization and continue with the tour operation. The tour guides and the drivers were all very good and made our trip very interesting and easy. The hotel selections, the sites visited as well as the time allocation were all perfect and met our expectations.

In our next trip to China we will definitely approach you and your company again and we will be happy to recommend you to our friends.

Thank you very much!

Best regards and Happy New Year,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Tiago

Tiago

Portuga

Reviewed on December 5, 2018

Hi Ashley,

Following is answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The travel consultant was really great. She was available to help me regardless of the time. I had to contact her a few times to facilitate coordenations and she answered right away, solving every issues promptly.

2. How do you comment your tour arrangements?

The tours were, in general, very good. I received information about the pick-up time the previous day. All worked out nicely and covered the main touristic attractions.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Definitely. The service was very good. I, basically, didn't need to worry about the trip. Also, the price was really good, unbeatable actually.

4. Your general opinion on us?

I'm very satisfied with you. When I return to China I'll contact you to arrange things.

5. Do you have any suggestions on improving our services?

I gave the suggestions to the travel consultant along the trip minor stuff.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes, I'll send them as attachments in this mail and in the next one.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

Sure.

Yangze River Cruise Tour

Amazing Three Gorges Dam

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Wilbert

Wilbert

Hong Kong, China

Reviewed on December 4, 2018

Dear Tracy,

I just returned to HK from Shanghai a few hours ago.  My daughter, her husband and my granddaughter live there. So my wife and I made use of the opportunity to spend the weekend with them.

A quick answer is that the tour met our expectations. We were able to see what we would like to see. Overall, all three of us were satisfied with our tour. We will not hesitate to work with you in future tours of China. 

I will provide more feedback using the questionnaire you provided with the itinerary. Please give me a couple of days.

Thank you again for making our trip comfortable and enjoyable.

Best regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Tom, Anne, Jane & Katie Lawson

Tom, Anne, Jane & Katie Lawson

Reviewed on November 14, 2018

Hi Karen,

We wanted to write to thank China Discovery, especially Catherine for our amazing family holiday.

Catherine managed to accommodate all our requests and ensure we had an itinerary that kept a 15 year and a 17 year (plus their parents), interested and having fun each day.

All our travel arrangements were perfectly arranged, the accommodation meeting all the descriptions, and the drivers and guides were all well organised and very friendly - we simply had an amazing time.

Catherine was very helpful, friendly and quick to respond to queries throughout the process and was also able to answer queries and give guidance on what we needed to consider. Her helpful manner, clear communications and prompt responses are a credit to China Discovery, and we will be recommending your organisation to any friends and colleagues who want to travel to China.

We had the pleasure of meeting Catherine for a cup of tea and a bite to eat when in Chengdu. We were so pleased to be able to thank her personally, and were delighted she was able to spend some time with us after Catherine had spent so much time and effort in delivering our perfect family holiday.

Catherine is a great ambassador for China Discovery.

Many thanks once again,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Karen
Mathy

Mathy

South Africa

Reviewed on December 3, 2018

Dearest Vivien,

I had the very best time in China thanks to you.

Your organisation was outstanding and so were the guides and drivers, the airport transfer drivers, the flights and train rides which you all organised for me.

You were always there for me and I really appreciated it. I would not have managed without you always there to keep me calm.

My two favorite guides were Jaimie and Lila though I enjoyed all the others.

I wanted to complement you to your manager. I have been telling everyone about you. You are a real asset to your company.

How many clients do you get from South Africa every year? I think I need to be your promotor in South Africa as no one has heard about you or you company . What do you think about this idea?

I wish I could have met you.

Warm regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Leong

Leong

Singapore

Reviewed on December 3, 2018

Hi Vivien,

Had a great trip with the Century Paragon. The Cruise Manager Jeffrey and his assistant Mona went the extra mile to make the trip comfortable and memorable. I also appreciated the excellent service that you Vivien rendered. It was easy to book through you and your assistance was responsive.

Thank you for making this trip possible for me.

I will send you the photo when I can access Wi-Fi for Gmail.

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Gerd

Gerd

Germany

Reviewed on December 3, 2018

Dear Ms. Tracy,

Want to say THANK YOU arranging a nice trip.

Sorry, I’m a little bit late but unfortunately my Coughing put me into bed, longer as expected.

Tour in Xian and PEK was arranged perfectly.

Knowledge of guides was good to very good.

Best Emilie? In PEK-, Pronounce excellent also explanations, all drivers were carefully driving.

No complaints on train n flights - super punctual!!

Totally impressed by Xian soldiers n historic museum.

Can’t believe what Chinese had created some 1000 yrs. ago! They were sooooo advanced, Europe was still using light n smoke for signals, while Chinese used mobile/smartphone already...hehehe!

Was really a pity to cancel last day, but my condition was soooo worse, so better kept a rest for night flight.

Pandas I had seen in MAC already, and silk prod I know from my job as textile purch manager.

I’ll tell friends about ChinaDiscovery, they would be in good hands. I don’t know yet, when I start next trip to Guilin, place I’m very interested.

Now I prepare for my xmas holidays in OMAN-Salalah, nice sun and sea Hilton Resort.

Wishing you all the best, take good care - Sending you lovely seasons greetings.

Beijing Tour

I visited Summer Palace in Beijing

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
SANJAY & BHAVANA

SANJAY & BHAVANA

India

Reviewed on December 3, 2018

Hello Mr. Jack Li,

Greetings from Sanjay & Bhavana!

We too are back home from 'China Tour' and now enjoyed Traditional Indian Lunch with family & friends. Though we had Traditional Indian Lunch at Home; we did discussed the taste of yummy 'Chinese Food' we had and experienced when we were there in China.

It was awesome experience for both of us when we traveled through Bullet Train / Maglev Train / Yangtze River Cruise. It was like a surprise to both of us when we contacted you on mail after browsing URL:

https://www.chinadiscovery.com/ in a very very short period of time and could obtain Chinese VISA with the help of your invite to see China.

We strongly believe that, all this was possible because of quick response from your end. Without which, it was not at all possible for both of us to obtain VISA and travel to China in few days time.

We are very much satisfied with the arrangements and itinerary, which of course was pre-booked with very very short; but with certain modifications to suit our requirements. The same were duly honored by you without any delay and therefore, we could complete the tour without any hassles.

The itinerary itself was so well drafted; that there was actually no need to modify the same; still we did customization of the same to suit our requirements. We are very much grateful to you for assisting us in the matter.

'China', in our view is very much developed and progressive Country! People in China are friendly. Though there is a language barrier, the same is taken care by brilliant Chinese people by using various mobile Apps. So, we had no any problem in communication when in China. About FOOD! IT WAS DELICIOUS - YUMMY - SUMPTUOUS!!! No need to complain about food. Just enjoyed wherever we went!!!

We also liked the tradition of offering 'Chinese Tea' to guests. China has well preserved their tradition, their treasure and of course historical sites too. A visit to a Museum in Shanghai reveals the ancient culture & picture of Chinese people. It was superb!

We witnessed Chinese traditional markets full of energy and joy! Lots of food and variety of food, never ever thought of!!!

It was a great experience travelling by road in China. Every where, it was 'SAFETY FIRST'! Good roads, Good Drivers and of course intelligible Guides to explain in English, each and every past, present & future events!Thanks for providing and arranging the Tour with nice gifts to me and Bhavana!

We both wish you and your employer a very very bright future and prosperity.

In case, if anything is missed from our end to mention here in this mail, then do pardon us. Do keep in touch!

With these words, we also wish to share our 'happy moments' in China with you by sharing some of the photos with this mail.

Thanks & Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Linda

Linda

USA

Reviewed on December 3, 2018

Hi Livia,

We finished the cruise on Saturday morning, with a visit of the 3 gorges dam. The cruise was great - the weather was not particularly good, but rain and clouds make for very nice pictures!

Yangze River Cruise Tour

Beautiful Nightview of Chongqing

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Livia
Goh

Goh

Singapore

Reviewed on December 3, 2018

Hi Livia,

I have written my comments below.

  1. Overall I am satisfied with the arrangement on buying the tickets for us. Especially your service I am rather please. You are responsive and thoughtful to remind us on the timing and the docking berth of the ship on the day of our trip. However the whole trip I rate it as fair partly due to the heavy fog and hazy condition, which we did not see the best of three gorges. I also wrote my comment on TripAdvisor. You can also take a look.
  2. Yes, I’m willing to recommend your service.
  3. You are really trusted.
  4. Yes. I am thinking to travel to Tibet again may be a few years time. Will definitely look for you to see what you can offer.

Rgds.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Livia
Barath

Barath

India

Reviewed on December 3, 2018

Hi Vivien,

The trip was good. Here are some photos.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Dennis

Dennis

USA

Reviewed on November 29, 2018

Dear Vivian,

thank you for your follow-up.

The China trip you arranged could not have been better. Thank you so much for your wonderful efforts. Your response to our needs prior to the trip we're very Timely and much appreciated.

Our guides Jeans, Johnny, Shannon and Echo where most informative personable and as kind and accommodating as anyone could ask. They each made sure our questions and meals where completely satisfying to us.

All of our hotel accommodations exceeded our expectations. We could not have been more pleased.

The chauffeurs and their cars were very comfortable and driving was very satisfactory.

I would only have the highest recommendation for anyone who would choose your company for a China vacation.

Thanks again for all of your assistance would recommend you and your service to any who would travel through China.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Lili

Lili

New Zealand

Reviewed on November 29, 2018

Hello Wendy,

I am home now. Sorry for the late response.

The cruise was good; I also enjoyed Chengdu and Chongqing。

I would like to share some photos with you will be sent in another email,

Cheers.

Yangze River Cruise Tour

Chaotianmen Pier in Chongqing

Yangze River Cruise Tour

Our Dinner in the Cruise Journey

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Kathryn

Kathryn

USA

Reviewed on November 29, 2018

Hi Ashley,

I am good and thank you again for our tour arrangement.  We just arrived home tonight.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. YES.  VERY EFFICIENT AND THOROUGH. 

  3. How’s the service of the tour guides during your whole tour?
  4. VERY GOOD.  BTH OUR TOUR GUIDE AND DRIVER ARE VERY KNOWLEDGEABLE. 

  5. Would you like to recommend our company?
  6. YES.  DIFINATELY WOULD.

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Rick, Kerry & Marion

Rick, Kerry & Marion

Australia

Reviewed on November 28, 2018

Hi Leo,

We are back in Western Australia, and have settled in to our normal routine.

Thank you for your wonderful planning of our recent China Tour,all went well thanks to your planning skills.

The trip up the Yangtze River was fantastic, with so much to see.

Shanghai and Chengdu with so many people was exciting.

The Panda Breeding Research base at Chengdu was the Highlight of our tour.

The Hotels you selected were Top Quality, and we lacked nothing.

We will recommend Chengdu Bamboo International Tours Co. Ltd to All our Friends and anyone planning to tour China.

The THREE GORGES DAM SHIP LIFT, would you be able to locate/obtain a DVD showing this, as I have several friends interested in this.

Please keep in touch

Regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Michael

Michael

Canada

Reviewed on November 28, 2018

Hello Ashley,

Everybody is fine, and we had a great time on the President 7.

Answers

1) We had a great service from you and the company.

2) The tour guide was very pleasant, and went out of her way to satisfy our request

3) I would recommend our company very highly

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Janine

Janine

Switzerland

Reviewed on November 23, 2018

Dear Echo,

Back home again!

We would like to thank you for your bookings, cruise, traintickets and transfers. You did a very good job and we had a great time in China.

I will also write a recommendation in Tripadvisor.

Thanks again so much and many greetings

Best regards,

China Tour

Our Pleasant Experience in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Adam

Adam

Britain

Reviewed on November 22, 2018

Hi Livia,

It was stunning we loved it all - can not wait to return to China

Answers below:

  1. Your tour arrangements and guides and rivers are all excellet.
  2. I’m willing to recommend your service.
  3. All of you are helpful and friendly.
  4. No suggestions.
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Livia
Sudhir

Sudhir

Canada

Reviewed on November 12, 2018

Dear Livia:

Thank you for your email.

My wife and I had a wonderful time. The tour guide Steven is one of the best guides I have seen in China over many years that we have been coming to China.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Livia
William

William

Reviewed on November 27, 2018

Hi Vivien,

Regarding your questions'

1) Since Dennis dealt with you and your agency directly and I did not, I really cannot respond to your question regarding speed of response. I do know that other than the problem of differing time zones, he was very pleased with his communication with you.

2) We were extremely pleased with both the guides and the drivers you provided. I especially enjoyed Shannon and Jeans. Shannon was the easiest to communicate with and gave us a wealth of information. Jeans was also so very caring and sensitive to my needs, and his guiding us to our seats on the train was a blessing. Echo also displayed a great deal of concern.

3) I would most highly recommend your company. You made our trip effortless and fulfilled our hopes for both an educational and cultural experience.

Thank you for your wonderful tour.

Sincerely,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Paul and Bonnie

Paul and Bonnie

Reviewed on November 23, 2018

Dear Vivien,

Pardon our delay in replying to your inquiry and in giving you a report. We were without email contact in China, as they do not let us use any gmail or Google accounts. 

EVERYTHING you planned for us worked well.  The taxi driver from Pudong took us to the Holiday Inn Express Zhabei quickly and inexpensively.  The HIE was a very good hotel.  The train tickets to Yichang were waiting for us there, and we got to the Century Legend cruise smoothly. 

The cruise was good.  We and others complained to the staff about the late-night announcements (one as late as 22:45) that were very loud in every room, but they subsequently stopped any announcements after 22:00.  Also, the first night and next day the boat did not move but stayed docked near the 3 Gorges Dam; we found that day rather uninteresting and would much rather have had more time up in the minor Gorges area the next day (or the cruise shorter by one day).  The small boat trip up the narrow channel to Shennv was terrifically beautiful.  The provisions on the ship were good and the room excellent. 

Our subsequent trip to Suzhou from Shanghai and then to Zhouzhuang went smoothly with the help of a friend in Suzhou, who arranged car for us to Zhouzhuang and the return the next day to Suzhou for a total round trip of only 500Y.  Both cities were worth visiting.  Our subsequent week at Fudan University allowed us good time to see many other areas of Shanghai, including several in the French Concession. The Jewish History Tour of the city we took one day was extremely interesting. 

Thank you so much for all your assistance.  You are a very good agent!  We could not have done the Nov 4-12 part of the trip without your help. 

Here are some photos, to supplement what we said in the email I just sent. 

YES, you can share any of the photos with your clients.  And we will indeed write a review of your service to us on TripAdvisor, though in our backlog of things to do upon our return, it may be a few days. 

All the very best!

China Shanghai Suzhou Tour with Yangtze Cruise

Shanghai B&P Riverfrt (Nov, 2018)

China Shanghai Suzhou Tour with Yangtze Cruise

Tianzifang P&B Street Food (Nov,2018)

China Shanghai Suzhou Tour with Yangtze Cruise

Shanghai Yuyuan Bazaar (Nov,2018)

China Shanghai Suzhou Tour with Yangtze Cruise

China Yangtze River Cruise

China Shanghai Suzhou Tour with Yangtze Cruise

China Yangtze River Cruise

China Shanghai Suzhou Tour with Yangtze Cruise

Zhouzhuang Canal in Suzhou

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Tanya

Tanya

Reviewed on November 22, 2018

Dear Ms Echo,

Firstly,we would like to say thank you so much for our tour and your work and quick respond. We are really appretiated. You was giving us prompt clear answers and was solving the problems

strait away. Great job!

Secondly, the tour all together was well organised and got to know many interesting knowleges about China. Especially our days and our guide Mark in Shanghai. Xian guide was also very good and helpful.

The river cruise went well, only our juniour suit was not what we were expecting at all+location was extremely noisy.Boarging was also very stressfull, you know it. Rest of cruise program and special service and food in our VIP restaurant were perfect! As excuse bonus from your company - ugraded train tickets to business class.

Despite the last negative comment,we like the trip and were enjoying it. We will highly recommend you and your company to our partners and friends.

King regards,

 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
John

John

Reviewed on November 21, 2018

Hi Vivien,

Thanks for your patience waiting for my feedback.

In terms of guides that you arranged, I most enjoyed the company of Ge Sang in Tibet, possibly because we were with him the longest period and got to know each other a bit better.  He was knowledgeable, spoke very good English, explained what we were doing and was flexible when Carey wasn’t feeling well enough to visit some sights.  He also helped Carey find medicines. He shared some interesting information about how Tibetans live day-to-day which added to our experience.  Similarly, but to a lesser extent, I enjoyed Jessie’s company in Kunming.  Again we were together long enough to know a bit about each other. She was very capable, good English and knowledgeable. Unfortunately we only spent a few days with Kesang and Alice so it was a very professional interaction. They were competent with reasonable English.

In terms of the drivers, we really didn’t get to interact much with them. Only Ge Sang and Jessie bothered to introduce us to them. Their vehicles were generally safe and clean. Because I like to take lots of photos of what I see (to share with my family back home) I would have preferred a normal sedan so that I could open the windows as we travelled to take clear pictures. I didn’t want to stop the car each time I saw something interesting.

In terms of hotels, all were generally good but would have appreciated slightly better breakfasts. The range of food was reasonable but nothing in the trays was hot, leaving us to wonder if it was left over from yesterday. Hotels that cooked eggs while you wait were our favourites as we knew it was fresh. Also there was little fresh fruit available (which is understandable in Tibet). The hotel in Shigatse didn’t provide bottled water so luckily we had some in the car each day. The Rongbuk Guesthouse was far more comfortable than I expected.

In terms of sights, we probably saw too many monasteries in Tibet. I appreciate they were important to Tibetans but to me there was a fair bit of repetition. Unfortunately Namco Lake was not on the itinerary due to season. The drive to Everest and back from Lhasa was long but interesting (even better if I could have taken pictures as we travelled). But Everest was definitely worth it – the highlight of the tour. The sights in Tibet were generally less commercial than elsewhere in China, making them much more enjoyable.

The sights in Yunnan were generally good, especially Shudu Lake, Tiger Leaping, Yangtze First Bend, Black Dragon Pool and Stone Forest. These were natural attractions and no doubt they were genuine. To me, many of the other sights, like Shangri-La old town, Lijiang old town and Naxi villages, seemed fake. I know Chinese builders can do an excellent job in making something to look ancient. (We saw a lot of attractions during our Silk Road tour that definitely were fake and that made us a bit sceptical.)  Also many attractions were overwhelming, clearly geared for huge crowds in the high season and offering a complete package of activities (camel rides, quad bike rides, helicopter rides, dress up in traditional clothes, etc). This reminded me of Disneyland, which is definitely not real.    

The train journey from Xi’an to Lhasa was long (32hrs) but interesting scenery along the way (at least what I could see through the dirty windows). We had the cabin to ourselves most of the way but it was full overnight, despite there being empty cabins around us. Rachael (not Bruce) who met us at Xi’an got us onto the train without any fuss, which we appreciated.

While I am not particularly fastidious about toilets, I did appreciate there being lots of public toilets throughout China.  However, most were very basic, devoid of toilet paper, hand wash and paper towel. This made me very cautious about my diet as I didn’t want to risk having diarrhoea in such toilets. This meant that I probably missed out on some interesting foods. 

After being part of a 36-person tour on the Silk Road, I definitely appreciated having a private tour.  We had flexibility to amend things a bit as we went, the days were not too long and we had some free time on the transfer days. Definitely worth the money!

No doubt you now think I am a fussy traveller. I have travelled extensively over the past decade and know what I like and generally what to expect. So please don't take any offence from my comments above.

I know I probably annoyed you with my many questions leading up to the tour and I really appreciated your patience and your timely responses. The itinerary you provided was clear and helpful. You delivered what you promised so I am happy to recommend your company to my family and friends.

cheers

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Shimon

Shimon

Reviewed on November 21, 2018

Dear Wonderful Mr Wang

Just a note to thank you very much for all your help in arranging parts of my daughter trip to China with her family.

They had a great time.  Incidentally they said that the guide in Chengdu (Pandas) was great.

Again Thanks  

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Gary

Gary

Reviewed on November 21, 2018

Hi Catherine,

Thank you again for arranging this experience! Everything worked out wonderfully :)

You were very responsive and flexible in making arrangements for the Bifengxia Panda Base tour. E-mail was very responsive overall and appreciated as I was in transit between countries while setting this tour up.

The Bifengxia Panda Base experience was a wonderful opportunity to volunteer, feed the pandas, and I learned a lot about them, the breeding and wild training programs as well as what it is like to be a panda keeper for the day. The base itself is situated in the mountains and a beautiful home for the pandas and community living there. This experience would not have been possible without arrangements made by Catherine and her team, having my guide Kevin there to help translate and keep the experience moving or for our driver who got us everywhere on time!

I would recommend this service to someone visiting China for multiple reasons. 1) If you are interested in learning more about the culture and having a more personalized local experience from a local guide 2) If you are travelling solo or even as a small group and 3) If you do not have a good grasp on Chinese language. I was originally attending a business conference in Shanghai, and I wanted to explore other areas of China for my first trip here. I landed on the Panda Base experience at Bifengxia. It was an exciting adventure!

Yes, you may use my comments in publicity and I have attached a few images from the Panda Base tour.

Thank you again and please pass my gratitude on to Kevin and our driver as well.

Kind Regards,

China Panda Tour

China Panda Tour in Bifengxia Panda Base, Sichuan

China Panda Tour

Feeding Giant Panda in Bifengxia Panda Base, Sichuan

China Panda Tour

Being a Giant Panda Volunteer in Bifengxia Panda Base, Sichuan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Kathleen

Kathleen

Reviewed on November 21, 2018

Dear Wonder,

Thanks for your below e-mail (which my friend, Lisa Siu, forwarded to me).

I have been meaning to contact you since arriving home to Australia last weekend.

I wanted to thank you very much for arranging such an enjoyable tour for us. We both had a wonderful time in China and felt very enriched by our experiences on the tour.

To answer your below questions:

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, you (Wonder) provided us with very efficient and excellent service. Thank you for all your efforts in arranging such an amazing tour.

2.  How’s the service of the tour guides during your whole tour?

The tour guides were all excellent - Laura, Timo and Kai. Laura was very happy and courteous and made us feel very welcome to her home city of Shanghai. Timo was extremely considerate, knowledgeable and kind. He anticipated all of our questions and always made us feel comfortable and safe on the tour in Xi'an. Kai was a walking text book on Chinese history and told us many interesting stories about ancient China and the many dynasties and emperors. He brought to life the places that we visited in Beijing. The drivers of all of our tour vans/cars were also excellent and always made us feel safe on the roads.

3.  Would you like to recommend our company?

Yes, I would highly recommend our company to any tourists, especially first time visitors to China.

Thanks again.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Vaish

Vaish

Reviewed on November 15, 2018

Dear Echo,

Thank you very much for all your help and assistance before and during our vacation.  We enjoyed Shanghai and Beijing very much!  

I just have a question for you.  Is there a reason why in Tianjin we boarded the Bullet Train in the South Station, and not in Tanggu station that I believe was closer to the port?  We enjoyed on the way back Tianjin, as there was no traffic and the driver and guide showed us some nice parts of Tianjin, so we did not mind, but were slightly worried about the distance and the time we had to be on the boat, as we did not know how the traffic was going to be.  It took us 1.5 hours to the South Station and apparently Tanggu is closer.

I will certainly recommend you with my friends, and our next visit to China, I will most certainly contact you.

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Ronny

Ronny

Germany

Reviewed on November 13, 2018

Dear Ashley,

I am fine and back in my country.

I really enjoy the Yangtze river tour and thank u for ur support.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, all time just in time.

2.     How’s the service of the tour guides during your whole tour?

Friendly and take care of the time shedule.

3.     Would you like to recommend our company?

Of course, any time again.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Lillian

Lillian

Reviewed on November 3, 2018

Ashley.

We got back yesterday and I wanted to answer your questions as soon as possible.

1.  You, as our travel consultant were great.  You answered my e-mails very quickly and also answered all of my questions.  The itinerary worked out fine.  The hotels were very nice we were very happy with the entire trip.  Everything went very smoothly. 

2.  Our guides, Andie and Waldener were both very good and knowledgeable.  We especially appreciated their

help with getting our boarding passes for our flights.

3.  We would certainly recommend China Discovery.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Manfred

Manfred

Reviewed on November 1, 2018

Hello Ashley,

Communication before the trip was very good and all questions were answered timely. Tour guides were good during the whole trip and I'm likely to recommend China Discovery to other travelers. 

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Jan

Jan

Netherlands

Reviewed on November 1, 2018

Dear Ashley,

I’m fine to provide you with a feedback on your questions; you may put it on your site.

1. My mails were all answered the next day, I was very pleased with the services of Ms. Ashley He,

2. The services of the tourguides was fine, all of them service-minded and fairly good Enghlish,

3. I would recommandeer the company since I was services well.

Some remarks: After embarking on the Yangtze Gold 1, the crew asked us for upgrading the Cabin from standaard to 4st Floor, and for upgrading from 2nd Floor dining to 6th Floor restaurant. We agreed and were upgraded for 1000 Yuan to a langer cabin on the 4th deck. The 6th floor diningroom was full, which was a pitty since the rood on the 2nd was not great. 

We were not aware of there upgradabilities in advance, we would have chosen those for sure.

Thank you for your good services,

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Sami

Sami

Canada

Reviewed on October 28, 2018

Hi Ashley,

We are ok to post our review on your web site. Unfortunately, we didn’t take photos for the ship  

Here below are the questions for you:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, the consultant was very prompt answering our many questions. 

 2. How’s the service of the tour guides during your whole tour

The three guides were good. The first one was excellent. 

 3. Would you like to recommend our company?  

 Yes.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Agaonkar

Agaonkar

US

Reviewed on October 27, 2018

Dear Ashley,

Thank you for your e-mail.  We enjoyed our trip to China including Yangtze River Cruise.  Below are the answers to your questions.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?  YES
  2. How’s the service of the tour guides during your whole tour?  ALL OF THE TOUR GUIDES WERE GOOD.  However, they will be more effective if they enhance thier English speaking skill.
  3. Would you like to recommend our company?  DEFINITELY YES.  Ashley had been very helpful and punctual in replying emails.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Donna

Donna

Reviewed on October 27, 2018

Good Morning Ms. Ashley He,

We really appreciated the professionalism and timeliness of all responses. No matter how many questions we had or how repetitive they must have seemed to our consultant, she was always kind and patient.

Thank you Ashley!

With regard to our tour guides. Both our Beijing and our Xian guides were very different in how they conducted their tours, but both were equally very knowledgeable, thorough, pleasant, and enjoyable to be around. They seemed to know how to best circumvent the crowds, make efficient use of the time, and see that our connections were made. I thought it might be awkward having an individual tour with the focus just on our needs, but the guides made us feel so comfortable.

We would absolutely recommend China Discovery. All details were covered. The tour content was excellent and we always knew what to expect next.

Sincerely,

Beijing Xian Tour

Great Wall in Beijing

Beijing Xian Tour

The Great Hall of the People in Beijing

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Frank

Frank

Reviewed on October 26, 2018

Dear Ashley,

We are back home and looking back to a great holiday: Beijing, Yiwu, Guilin (with a 3 day tour) and Hong Kong where super!!

My son Dave is still in Guilin, richt today he and his girlfriend met Steven for a meal & drinky :-))

1: Ashley did a great job, always a quick respons (except during The Golden Week)

2: Steven and his driver gave us a good time. 

3. Yes, I recommend China Discovery (AND Steven his company)

Kind regards

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
David

David

UK

Reviewed on October 12, 2018

Hi Ashley,

You asked for some feedback about the services your company provided for us in China. Before mentioning detailed feedback, I have to say that you gave us a fantastic holiday. Also, you should know that my wife and I are independent travellers who like to do things for ourselves as far as possible and so are perhaps not typical Western tourists.

However, we appreciated that China is very different from Europe and so in the time available to us we would have not been able to see so much and get an understanding of modern- day China without the services of your guides.

For us it was great to know that when we arrived somewhere new there would always be one of your guides waiting for us. It was also good to have you as our guardian angel on WeChat in case anything went wrong such as our delayed flight from Jiayugan to Xi’an. I don’t know how often flights are delayed by nearly 4 hours but this wasn’t really a problem for us because you were able to assure us that our guide, Waldner would be waiting for us.

Your guides provided us with a great service. Lindsay gave us a great introduction to Beijing, Daniel told us so much about Tibetan culture and gave us an unforgettable visit to the Tibetan museum in Xining. Jessica was so enthusiastic and was a pleasure to be with. Waldner told us much about modern China, David did a great job of showing us Chongqing even though the weather was not so good

After we got off the cruise ship Amanda gave us a very pleasant afternoon in Yichang where there wasn’t much to see. She was right to suggest that we might not have got our train if we had gone to the Sanyou caves and so arranged an interesting visit to the Yichang museum instead. We were particularly impressed by Jennifer’s knowledge of Wuhan especially the stories she told us which brought the Yellow Crane Pagoda to life.

After a four-hour train ride to Shanghai it was good to meet Tina who was also helpful in accompanying us to the Airport on the Maglev train.

We were also impressed with the programme that you organised for us. Generally speaking, it was everything that we wanted although there were some items not on your programme that we did see / would have liked to have seen. These were:

1. In Beijing we would have liked to have seen the National Museum of China and go up the tower next to the Olympic Park.

2. In Xining Daniel showed us the Tibetan Culture Museum with it fantastic 620-metre-long prayer scroll. This incredible scroll should be part of any itinerary you offer in Xining.

3. In my free time in Shanghai I went up the Shanghai Tower which was a much better experience than the Shanghai financial tower we went up as part of our tour. This was not just because it was higher but because, unlike the Financial Centre Tower, the Shanghai Tower had an excellent exhibition of how it was built with many photos of old Shanghai.

4. We were sorry not see the Urban Planning Exhibition in Shanghai which was closed on the Monday when it was planned we should visit it.

We are perhaps different from most tourists in that shopping is not our priority. For this reason, some of the shopping experiences that were arranged for us did not add much to our holiday. We do not like the idea of factories and museums that were in fact just tourist shops. In some case such as the Silk Workshop and Tea Museum we had a very interesting explanation of the process but at other places such as the Pearl Museum and Terracotta Warrior workshop we had only a few minutes explanation before being taken to the shop.

Although it’s only a small thing another thing that spoilt things for us was that at some of the restaurants only a small amount of beer was served, perhaps three mouthfuls, yet at other places were given a full bottle.

However, the above are only small points and I must stress that your company has given us a fantastic experience of China that we could not have experienced in any other way.

As well as learning of China’s history the holiday you arranged for us has given us a good understanding of China’s present for which we are very grateful.

With best wishes and thanks again for all your assistance.

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Ashley
Jasjit

Jasjit

Reviewed on November 20, 2018

Hello Rita Jiang,

I enjoyed the tour, it was arranged perfectly. Thank you for your hard work. Unfortunately, I did not take too many pictures but attached two that you can share if needed.

The tour is Xi'an and Shanghai were most enjoyable and the trains between cities were very interesting. Thank you once again. 谢谢.

Xian Tour

Giant Wild Goose Pagoda in Xian

Shanghai Tour

Misty Shanghai Seen from the Bund

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Kjersti

Kjersti

Reviewed on November 17, 2018

Dear Echo!

Everything was very good, and we are very satisfied with our trip. I cannot think about anthing that could have been done better. Give my regards to all our guides and drivers. I really hope that I can give you more business. What is the best time to visit China if you want fairly good weather and avoid the top seasons?

Med vennlig hilsen/best regards

Kjersti

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Melinda

Melinda

Reviewed on November 17, 2018

Hi Wendy,

I was traveling an additional two weeks for work so I’ve just returned to the US. My travel in Beijing and Xian was great.

To specifically answer the questions:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. The travel consultant was very good. She answered all questions and were very knowledgeable. The first day my travel guide was Nikki and she was fantastic. Jackson was my travel guide for the second day. He was not as impressive basically drove us to the Great Wall and back he didn’t provide a lot of information. In Xian my travel guide Ben was very good.

  3. How was your tour? Are you satisfied with it?
  4. Yes the tours were great. Overall I was very happy.

  5. Do you have any suggestions about us?
  6. In Beijing many of the people from my first day were taking the same tour the next day but we all ended up in different groups for day 2. It would have been nice to have been with the same group for day 2 since we were all going on the same tour.

I’ve included a couple of photos.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Glenn

Glenn

Reviewed on November 16, 2018

Hi Wonder,

Here is your evaluation form concerning our recent trip to China. The whole visit was excellent and the services you provided were first rate. Top marks to all your guides and drivers! We now have many happy memories and pictures to look back on.

We will send you some photographs in a separate email.

PS. Sorry for the delay, still got jet lag from return trip!

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Excellent service. All E-mails with questions etc. were answered within twenty-four hours.

2.    How do you comment on your tour arrangements?

Tour arrangements were made to fit our needs and carried out flawlessly. The guides at each destination were excellent and spoke good English. They met our planes, fixed our hotels and guided us through our itinerary flawlessly. The quality of the drivers and vehicles provided were excellent, as were the hotels.

3.    Are you willing to recommend our services to your people who also have an interest to visit China?

Absolutely! Already recommended them to our travel agent.

4.    Your general opinion on us.

China Discovery’s services were excellent both in their planning and organization of our trip. There were no real problems and the trip went flawlessly.

5.    Do you have any suggestions on improving or services?

None at all.

Photographs sent separately. Feel free to use them on your web site, brochures, marketing and publicity etc.

Best regards,

China Tour

China Tour

Our Happy Time in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Bibiana

Bibiana

Reviewed on November 16, 2018

Hi Vivien,

We have just got home from our China holidays.

The services you have provided for part of our journey were fantastic. We would like to thank you for your customer service and communication.

The Yangtze cruise is expected though not extraordinary.

Special thanks to Coffee, our tour guide at Yichang.  He is very knowledgeable and thoughtful.  He has ensured that we got to our next destination safely.

I will definitely speak with you again for our next China adventure.

Regards!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
R.Ganesh

R.Ganesh

Reviewed on November 16, 2018

Hi Lyn,

I would like to really appreciate the arrangements made by you and your team on our tour. It was a wonderful experience. Your guides were very friendly and especially I would like to appreciate Mr. Mike who is unmatchable asset to your team.

I will definitely share your contact details with all my friends and colleagues who are planning for a China Trip with my high recommendations. Since I took the photos in camera, I will download it and send it over to you later.

Once again thanks for all the arrangements made and appreciate your sincere efforts.

Thanks & Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Angélique

Angélique

Reviewed on November 16, 2018

Hallo Mrs Lyn,

It was fabulous!

I arrived safely in Amsterdam on Tuesday, my wife will return from Hong Kong tomorrow.

Before we left for holiday we were a little bit afraid of the cleanliness of China and its people and the quality of the food. But all was surprisingly good. The hotels were very good and we hardly saw any litter on the streets. We noticed almost no spitting and everything was very clean. And also the food in the restaurants, chosen by your agency, was very fresh and tasteful. Only once we didn’t like the food but that was merely because we chose the wrong dish. So all above expectations!

The trip we made and the things we saw in Beijing, Xi’an, Chengdu, Guilin, Xiamen and Hong Kong were very good and give us a real good insight in the way of living in China and its culture etc. All your guides knew all lot about the places we visited and gave us very much additional information. Especially Mr. Kai in Beijing is a very good storyteller. But also all the others: great compliments from us.  The transportation was okay. Good and safe drivers. There might be more speed in them on the highways.

So, actually we don’t have any complaints about our holiday. China Discovery did a very good thing. In time we will send you some photos of our trip, but with over 2500 photo’s it will take us some time to select the best of them.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Youping

Youping

Reviewed on November 16, 2018

Hi Leo & Kevin,

I would like to thank Leo and Kevin for their excellent support for the pandas program.  We had an amazing day with Kevin. He picked us up, and friendly talked us more about the stories of pandas. He spent all day with us.  Kevin was one of the best private tour guides with passion and detail oriented.

Because of your excellent support program, Kevin and Leo took care of all our queries at Dujiangyan. This was a really great experience.  It was really fun to volunteer and get right next to the pandas.  I was telling all of my friends and co-workers that we need to all come back and do the tour with Kevin or Leo again.

Thank you again,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Annan and Family

Annan and Family

Reviewed on November 15, 2018

Ms Zeng,

Definitely I will recommend you to my friends and I have already started.

your arrangements were very precise, convenient and easy on us.

your advises on the trip and hotels were very helpful especially when a hotel receptionist tried to charge us more for upgrading our room (the one you already upgraded for us).

Yes we are now thinking of visiting the Tibet and for sure if we decide it will be through your company and you personally.

But in all we can only say thank you and your team for a lovely trip in your great country.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Eugénia

Eugénia

Reviewed on November 15, 2018

Good afternoon Rita,

I am sorry for our late evaluation but we are still catching up with our work. I am enclosing the evaluation and when we have downloaded our photos we will send to you.

Thank you for your work, It was a pleasure dealing with you.

  1. Our travel consultant was very fast in the answers of our mails and questions, usually the following day after the reception of the mails.
  2. Arrangements are very good and very efficient although we understand that the travel arrangements is a model given to the interested persons but it should considered that the visits on Mondays to museums are not possible and the adjustments made by the guides turn out that some visits were in a hurry and others we got quite a time for us.
  3. Definitely. I’m willing to recommend our service to my friends who also have an interest to visit China.
  4. We, in general, were very well impressed by the organization of the reception of the guides and transportation and especially by the daily supply of bottles of water. It was very sweet.
  5. Although all the guides were, in general, very informative there are discrepancies among them, but, in general, we are satisfied.
  6. As we are still catching up with our work we will send later some photos.
  7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices? In all the evaluations we have already agree to be contacted by no more than 3.

Best regards

Eugéni

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Lesley

Lesley

Reviewed on November 15, 2018

Hi Lyn,

We liked Nancy very much, she gave us a wonderful last day in China and she was very kind to us.  Her English was very good.  We are just flying out to Hong Kong. Thank you for all your help in making our time in Sichuan really wonderful.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Julie

Julie

Reviewed on November 14, 2018

Hi Vivien,

Below are a few photos, we had a very good time in Lhasa, and Pippo was a good guide . We did all the visits planned, and were lucky with the weather so we are happy.

The very good thing was the communication with you, you were always responding very quickly to all our questions, so very big plus for you Vivien!! Especially since it is so difficult to get into Tibet, you really helped us .

The only little negative is the price, although you were one of the best one with regards to the price for all the visits we had included, so I guess it really is getting into Tibet that is expensive, because it was really only 2 days of visits, with the transport to and from the airport also, and we paid a lot less for a lot more in other countries... aside from that, we were happy. Thank you again Vivien!

Lhasa Tour

Most Magnificent Architecture - Potala Palace

Lhasa Tour

Lhasa Tour

Jokhang Temple - Spiritual Center of Lhasa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Geoff

Geoff

Reviewed on November 14, 2018

Wonder,

The tour was great.  Both Lily and Wally were excellent guides.

I have answered te questions below.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?  

Yes, always responsive and very helpful.

2.    How’s the service of the tour guides during your whole tour?

Excellent.  Both Lily and Wally were informative and helpful.  

3.    Would you like to recommend our company?

Yes, I would happily recommend your company.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Stefania

Stefania

Italy

Reviewed on November 13, 2018

Hi Wendy,

Unfortunately, we came back in Italy, after 10 fantastic days in China.

The Guilin area tour was excellent; we had great time visiting all the highlights of the trip. Our guide Kennedy was very very good, excellent English and very kind to us. So everything was perfect. Next year I will surely contact you again to organize our next trip in Cheng du area.

Answers to your questions:

  1. Wendy was an excellent travel consultant. She always replied to my question in a very short time, helping me defining our itinerary in the best way. She is very polite, patient and competent.
  2. We are very satisfied about the tour. It was exactly what we were looking for.
  3. We are very satisfied about the tour. It was exactly what we were looking for   

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Sally

Sally

Reviewed on November 13, 2018

Sorry Wendy,

message was sent in error.

The Yangtze cruise in October was FABULOUS - thank you for booking me on it- I’ll be telling all my friends how good you are.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Tracy0

Tracy0

Reviewed on November 13, 2018

Hi Lily,

Yes that will be fine to put on your website. Fabulous tour.

My 23 year old daughter & I just finished a trip through China. It was a great experience & some amazing sights. We also stayed 4 nights on The President 7 along the Yangtze River. We went from Chongqing to Yichang. This was a fabulous cruise & the scenery was just gorgeous. I done the included tours & the 2 optional tours as its a one off & not going to see it again. They were well worth it. Lily was fabulous with my bookings & any questions she was prompt with her return replies & help. I would recommend both Lily & President 7 if considering this cruise. We were on the 4th floor. No complaints with our room or anything actually it was 100%.

Thanks again Lily for your help.

Yantze River Cruise Tour

Yantze River Cruise Tour

Enjoyable Yangtze River Cruise Tour

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Dawna

Dawna

Reviewed on November 12, 2018

Hi Vivien,

Zhangjiajie did not disappoint! It is absolutely breathtaking and I am so glad you encouraged is to see the state park!

That is crazy about the panda hug! We would have been so sad to have missed it! Em was first in line and the panda wanted to snuggle on Em’s lap! Completely worth every ounce of time and money to have had these days down here... the train ride was a wonderful experience as well!

I am just now trying to pull up flight info to figure out who we are flying back with, lol...

Thank you for all of your effort... we highly recommend your services... you guys made our trip so enjoyable and we could not have done it without you!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Bee

Bee

Reviewed on November 12, 2018

Hi Vivien,

We arrived at the airport at about 7.45pm - all very tired.

But we all very happy with your arrangements and also with the 3 drivers, they are very friendly and helpful.

All want to get your contact for their future trips, and I think to recommend you to their friends also.

Yes send me the tripadvisor link - I will write recommendation.

Thank you!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Louck

Louck

Reviewed on November 12, 2018

Thanks Riley,

We got on the train much smoothly with the 小紅帽.  We are traveling to Changsha on the train now.  The tour has been wonderful so far and we are greatly appreciated the excellent and responsive services provided by you and your tour guides.  All the hotel accommodations are as requested and satisfactory.  We would highly recommend your service to our friends, family and others.  We definitely will contact you when we plan on our next trip to China.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Tim

Tim

Reviewed on November 12, 2018

Hello Lily,

This is Tim, not Christine. We loved the cruise and would recommend it to anyone. Beautiful scenery and interesting shore excursions.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Craig

Craig

Reviewed on November 11, 2018

Hi Johnson,

Here are answers to your questions:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

We could not have asked for a better travel consultant, Johnson was exceptional. He was very accommodating to help us customize our holiday to exactly what we wanted. He was punctual at replying to emails and whilst we were on our trip made contact by phone to make sure we were happy with the services being provided.   

2.    How do you comment your tour arrangements?

All of our tours ran according to our itinerary and our guides were very knowledgeable. We have learnt a lot about Chinese history and the culture of the Chinese people.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Absolutely, our tour ran smoothly, the guides had a lot of passion and knowledge for their cities. Overall, we thoroughly enjoyed our holiday to China.

4.    Your general opinion on us?

Could not fault the service of China Discovery, I found the experience to be easy and not stressful, we have used other agents in the past and I feel hands down this was the best experience we have had.

5.    Do you have any suggestions on improving our services?

Not really the only thing we had difficulty with was the transferring of the deposit.

Suzhou Tour

Beautiful Suzhou Classic Garden

Shanghai Tour

We climbed a tall buiding in Shanghai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Leow

Leow

Reviewed on November 11, 2018

Hi Rita,

Just back home, due to I have limited wifi in CQ just seen your email, sorry for the late reply.

My friends really enjoyed the cruise, appreciated for the swiftly transfer arrangement in CQ n Yichang, please thank to DAVID, n Fay too.

Attached some of the photo at the cruise n CQ, we really get some attention on our group name”....”

Thanks and regards,

Yantze River Cruise Tour

Yantze River Cruise Tour

We enjoyed our short excursions on our Yangtze River Crusie Journey

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Elizabeth

Elizabeth

Reviewed on November 8, 2018

Hi Lyn,

My sister & I have recently returned from a 6-day tour of Beijing & Xian arranged by your company.  We were delighted with the arrangements made for our tour and by your very helpful assistance before and during our visit. We were especially grateful for the last-minute tickets you were able to arrange for our return to Beijing from Xian on the bullet train.  Our guide in Beijing MARK  LIUBAOGANG was incredibly accommodating, professional, informative with excellent English language skills and full of great advice. We would not hesitate to recommend him most highly.  Our driver, Mr. Lee, was also friendly and efficient as was our guide in Xian. 

Again, thank you so much for a wonderful experiencing Beijing and Xian. We will be happy to have our comments included in your advertisements and will be recommending your company to anyone we know who is planning a trip to China.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Paschal

Paschal

Ireland

Reviewed on November 6, 2018

Hi Wendy,

We have arrived back safely from a wonderful holiday in China.

We had a great time and everything went to plan.

Thank you for organizing the trip and we will pass on your company name to anybody thinking of visiting China and tell them how professional you were in handling our tour.

Finally, we must mention your tour guides and drivers. They were excellent and were a major part in us enjoying our time in China. They went out of their way to help us and we enjoyed their company and friendship throughout our stay. Please pass on our thanks to them.

Again thanks for everything.

Regards!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Ferraresi

Ferraresi

USA

Reviewed on November 6, 2018

Wendy,

I am sorry for how late this response is – we have repatriated back to the US and have been out of touch with the website.

We do want you to know that we were very satisfied with our tours in Jingdezhen.

Our guide (also called Wendy) and the driver were both very courteous and very accommodating for our special requests.

Thank you.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Hai

Hai

Reviewed on November 6, 2018

Hello Wing,

First, I would like to thank you for your arrangement my trip.  This is the best trip that I have never had in the past.  All your staff (Tour guide, driver) in Xi'An and Luoyang are very nice and helpful during my trip in China, so I really enjoyed those beautiful places. I will go back to China again using your company for my trip tour and highly recommend your company to my friends in their future trips to China. 

Thanks again.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Mark

Mark

Reviewed on November 6, 2018

Hi Wing,

We had a wonderful time in China, you have a beautiful country.

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

The tour arrangements were great and Wing did a wonderful job from start to finish. I would recommend to a friend.

(2) Do you have some suggestions for us to improve our service?

No suggestions.

(3) If you come to China again, would you like to use our service again?

Absolutely would use your company again.

Thanks

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Kenneth

Kenneth

Reviewed on November 6, 2018

Dear Wing,

Truthfully, can’t thank enough of your timely and impeccable service online.

A. The Yangtze River cruise was excellent. From embarkation to check in, cabin, food and the accompanying itinerary...till yichang.

B. Pretty much up to expectation, except may be the cruise could have provided a souvenir or memento to each guest for a long lasting memory-example: s Victoria Anna Mug!

C. I m keen to go to Tibet and Hunan. Any package that your highly recommend? I am most interested on excursion to exotic yunan with Lijiang or shangrila and hilltribes with padifields, n mystical Tibet highlands.

You requested photos of my YRC, perhaps you can lead me to where I can load or link to your website.

Hear from you soon.

Thank you.

Warmest regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Ben

Ben

USA

Reviewed on November 5, 2018

Dear Wendy,

Thank you for your kindness in customizing our China trip and answering many questions prior to the trip.

My husband and I were intrigued by our time travel 2,000 years ago to be among the terracotta warriors and the cliff coffins, then to the recent engineering feat of the Three Gorges Dam and fire on water Yangshuo show.  Our souls were lifted as we drifted in the mists of Zhangjiajie.  We were fascinated by the tour guides cultural information.  They were all prompt, professional, friendly, and made us feel like VIPS.  Our Guilin guide Smiley really took an interest in my learning Mandarin and gave me writing materials to further my studies. The drivers could certainly weave through the traffic. 

We suggest to let your clients know that there may be many stairs and lots of walking.  We regularly exercise so it was not a problem for us, but it was for others.

We will highly recommend your tour to our friends.

Warm regards,

Zhangjiajie Tour

Amazing Avatar View of Zhangjiajie

Guilin Tour

Beautiful Landscape of Guilin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Stott

Stott

Britain

Reviewed on October 27, 2018

Hi Johnson,

May I thank you for all the arrangements you made for our trip in China. Everything went very well, and smoothly throughout our journey, thanks to your fabulous service, your patience, and your very friendly input.  I was a bit anxious before the trip, but your kind and helpful self did a wonderful job.

The river cruise was absolutely wonderful. The drivers and the guides were very informative, helpful and friendly. Thanks to all of you, our trip was out of this world!!

We will certainly recommend your services to all our relatives and friends. What a fabulous, interesting country China is, and the went out of their way to help us, even though we had language problems.

Fabulous, fabulous, fabulous! You all did a great job.

THANK YOU.

Stott

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Marco

Marco

Reviewed on November 8, 2018

Hi Wonder,

For sure my friend, I will write very good things about your job and the job of the company, because it was incredible, and the service of everybody was just really perfect.

I will say to you thanks for all the excellent attentions that you have for us, thanks for always answering everything about the tour, all the question and everything.

I Will strongly recommend the travel agency to anyone of my family or friends coming to China.

Really very happy for what we had Just live, for the persons we met and everything. We had Just a great experience, with great food and great sights. I am very happy for look up at this agency, and hope to be soon once again at china.

Thanks also for the present we Just received, was really great and an excellent detail. Thanks for the letter and the present.

I think I Will out also something like this in the TripAdvisor, and well thanks once again for everything.

Finally my friend, my best wishes to you, and hope everything Will be great with your carreer and the company. I am sure you Will be very successfull. Also a great person you are, so you have everything to be a great great professional or whatever you want to be. 

My best regards from your mexican friend:

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
John

John

Reviewed on November 6, 2018

Hi Vivien,

Tour so far in Tibet has gone well. Saw Mt Everest very clearly yesterday - it was fantastic. Here is a photo of Ge Sang and driver there.

Carey is still unwell and decided to not go to the Rongbuk Guesthouse. He made his own alternate arrangements in hotel in Baiba.

Thank you for Shangri la guide. We will meet him (?) at the airport on Monday.

Cheers,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Lacey

Lacey

Reviewed on November 6, 2018

Hello Mr. Wang,

Mrs Lacey and I had a fantastic time on century diamond Yangtze River cruise

Great food, great staff, great views and trips and of course great service from yourself in arranging everything

Thank you so much for your help, we will definitely recommend this tour and your services to our friends.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Joan & Glenn

Joan & Glenn

Reviewed on November 5, 2018

Hi Wonder,

Well we are now in Hong Kong. It has been a fantastic vacation. Catherine was super in Hangzhou. She looked after us very well. Jonny was great in Xi’an. He was very knowledgeable. We loved the show in Yangshuo. We have so many memories and gained such a knowledge of China. We couldn’t believe that it could be so well organized.

Thank you for giving us such wonderful memories.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Nissa

Nissa

Dubai

Reviewed on November 5, 2018

Hi Rita,

I am back in Dubai now

I really had a nice time on my trip to Emei

Thank you so much for organizing it for me and thank you so much for the lovely gift

I hope to visit many more places in China with you

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Lise

Lise

Reviewed on November 5, 2018

Good sunday Leo,

We are now back into our environment, meeting our family and friends who want to know about our trip to China. Having spent most of my time on my own in Beijing and Shanghai, it was good to count on knowledgeable guides during the last week.

We thank you very much for the organization of our diversified, magnificent and learning passage into very special places, accompanied by competent guides. We appreciated each of them. And your kind attention with this particular, unexpected gift and word in Chengdu touched our hearts.

Gratefully yours,  

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Karina

Karina

Reviewed on November 4, 2018

Hi Wonder Wang,

Just wanted to let you know that we're back home now and we had a great trip! Thank you for helping us out :)

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Mike C

Mike C

Reviewed on November 4, 2018

Hi Wendy,

All is good.  thank you….

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Adrian

Adrian

Reviewed on November 3, 2018

Hi Rita,

Sorry it has taken so long to reply but my email has been blocked and I could not open any files. I had a great time in Tibet and the guide Tassi  (You said Zhaki but I think that is the Chinese spelling and no one here understood that!) was great, very helpful. A great tour.

Many thanks

Regards,

Tibet Tour

Tibet Tour

Magnificent Architecture of Potala Palace

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Raja

Raja

Reviewed on November 3, 2018

Hi Jack,

Many thanks for organising a wonderful holiday. All the guides were kind and friendly especially Lingzy in Beijing, David in Lhasa, Yuti in Chongqing and Zhou Fei in Yichang. Tours and activities were well organised. Flights went fine and hotels were good although wifi was terrible in all places.

Airport collection and drop off at Lhasa should be better and it would have been helpful if you had emailed Airport Hotel in Beijing with Chinese characters.

Best wishes!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Mischa

Mischa

Reviewed on November 3, 2018

Dear Riley Guo,

Thank you for your message and sorry for my late reply. Empty cell phone and holiday spirit..

Yes, we have made it to Kathmandu. We had a really good time in Tibet together with our super-guide Dhorye (I hope I spell his name right)

Also walking the border at Girong went really well. Someone from the company guided us to our driver in Nepal and also through customs and immigration.

So far all went really well - thank you for your good service!

I will contact you again next week, when we are back in Amsterdam, and send you a more detailed mail with some nice pictures.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Stephen

Stephen

Reviewed on November 1, 2018

Hi Wonder,

Check the answers to your questions:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? – Yes. Very prompt indeed.

2.    How do you comment your tour arrangements? – Excellent with one exception.

The D312 overnight train has recently been replaced with newer carriages. This means that there are no longer Soft Sleeper compartments. This meant that we had Hard Sleeper berths which were very uncomfortable. Also the rail tracks are not always of good quality resulting in a very bumpy and noisy ride between 2:30am and 3:30am. However we fully appreciate that this was totally beyond your control. On the positive side, we greatly appreciated being right at the back of the train with one empty berth so that we were not disturbed unduly by other passengers.

The G25 high speed train, on the other hand was very comfortable and we very much appreciated being right at the front of the carriage so were in a good location.

The domestic flight HU7841 was also good as was our seating allocation.

All three hotels were first class and very conveniently located.

The tour guides and drivers were also very good, looked after us very well and we greatly appreciated the information given to us by Kai and Darcy. The historical information that Kai gave us in Beijing made our entire visit to China much more interesting and enjoyable. Mr Wang is an excellent driver.

3.    Are you willing to recommend our service to your people who also have an interest to visit China? – Yes. Definitely.

4.    Your general opinion on us? – If we return to China, we would definitely choose to arrange it with China Discovery.

5.    Do you have any suggestions on improving our services? – The China Tea Ceremony was more of a tea tasting so was a bit disappointing. The other visits were great. Apart from that we can’t think of anything else.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? – Yes. You may.

We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices? – Certainly.

Beijing Tour

Great Scenery of Great Wall

Beijing Tour

A Happy Trip in Summer Palace

Beijing Tour

Poetic View of Summer Palace

Xian Tour

Building of Shaanxi History Museum

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Po

Po

Reviewed on November 1, 2018

Catherine,

Thank you very much for arranging the trip. Maria and I really enjoyed it. The itinerary was well thought out. The hotels were generally great (especially the East House in Xian). The guides were knowledgeable and friendly, The transportation was smooth. All in all. it was a very enjoyable trip. We will go to Trip Adviser to leave a review.

Thanks,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Karenn

Karenn

Reviewed on November 1, 2018

Dear Wendy,

We had a very lovely cruise, thank you. The food and service was excellent.

Amanda has already dropped us at Yichang East station snd we are awaiting our train yo Zhangjiajie.

Again, thank you so much for your terrific support.

Best wishes!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Maude

Maude

Reviewed on October 31, 2018

Hi Wendy,

Just wanted to give you some feedback on our tour. We returned home yesterday and we thoroughly enjoyed our visit to China.

Jack met us at Luoyang Train station. He was friendly and very professional. His knowledge of Chinese history was extensive and interesting. He suggested places to eat near to the hotel which was The hotel was good and comfortable.

Jack dropped us at the station with directions for getting through security and which gate to go to. Gin met us at Xian. She was also friendly and professional (it was nice to have a female guide too!). She explained the history of Xian and was very attentive to our needs. She too told us where we could get dinner. The hotel was a little disappointing, the shared room was small and the breakfast food was cold. However, it was in an excellent location.  Gin to us to the training station and entered with us to make sure we knew which gate to take.

The drivers were also very good, and we were not nervous about being in the traffic!

Also I'd like to thank you for your very prompt responses to my emails. You were very thorough in making the arrangements and we felt confident that we got exactly what you had described. So thank you for your work in making sure that all our arrangements were in place before we left Australia.

All in all, we had a very enjoyable time and I would definitely look at further tours with your company and recommend you to others. We really liked China, the people were friendly, the scenery stunning, and the arts and crafts were amazing, as is your history.

Thanks again.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
John

John

Reviewed on October 31, 2018

Hello Vivien,

Yesterday's tour was good. Ge Sang is very knowledgeable and patient with my questions. He made sure we didn't walk too fast and adjusted to the altitude. Carey has a bad head cold and Ge Sang helped him find medicines. We lunched at a small Tibetan cafe and the food was good.

The driver and car was good.

Hotel is fine, with plenty of hot water and warmth. Being in the old city makes it handy to explore the area.

Cheers.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Chingpo

Chingpo

Reviewed on October 29, 2018

Dear Wonder,

Our entire trip is completed very well. We are all satisfied with your service. You have considered almost every detail during the trip. There is no surprise happened during the trip.

Thanks,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Paolo

Paolo

Reviewed on October 29, 2018

Hi Wendy,

I’m sorry for answering so late, but I’m very busy with my job.

Below I answer your questions.

Here below are the questions for you:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. In many years of travelling around the world, we never found a travel consultant like Wendy: professional, kind, compentent and patient, in a word PERFECT!

  3.  How was your tour? Are you satisfied with the tour we arranged for you?
  4. The tour was wonderful and beyond our expectation; we are very satisfied.  

  5. Do you have any suggestions on improving our services ?
  6. No.

Kind regards and once more ‘thank you’ for your great job with our tour.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Diana

Diana

Reviewed on October 28, 2018

Hi Tracy,

I'm back home and I 'm glad to tell you eveything has gone all right during our tour in Zhanjiajie.  Thanks a lot to you and Nancy, and also the driver.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Carol

Carol

Reviewed on October 28, 2018

Hi Jack,

We were very happy with the China tour, and Stephen was an absolutely exceptional guide - we were very impressed. He was very knowledgeable and he was able to fit in an impressive amount into one day, while still managing to make us feel relaxed and casual - never rushed.

The Macau tour was also superb and Sisco was a truly excellent guide - highly recommended!

You should be aware that the Regal Oriental room was nothing like the online photos and I would not recommend it to anyone else. We would certainly not call it 4 star. We thought you should be aware of this for other people.

We were also very impressed with your arrangements Jack! Thank you for the excellent work you did on the itinerary, the wonderful accommodation, and all the fast-track entry tickets so that we could avoid all the long queues.

Would you please send us a link so we can publish online our experience with China Discovery? Other people should hear of the excellent tours you offer!

Thanks!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Jorge

Jorge

Mexico

Reviewed on October 26, 2018

Hi Leo,

We have just arrived back to Mexico from our Asia trip. Just wanted to thank you for the kind services your people did to us; we got back home SURPRISED not only for all the places we visited but for the hospitality and professional service your company provided us.

Tour guides, vehicles, places... all of it was simply superb.  Please make no mistake that we will recommend your services to our contacts, and from today we are planning our next visit to Asia and look forward to ask again for your services.

Definitely our trip to Asia will always be best remembered... and mostly thanks to CHINA DISCOVERY services.

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Casey

Casey

Reviewed on October 25, 2018

Hi Catherine,

I love to share my travel experience with you.

We have the excellent time in Guilin, Steven was good. The hotels are a bit of  out-dated except Longjing.

I shall recommend this trip to my friends and ask them to contact you directly. Need the 5 stars hotels in Guilin.

I may come to Chengdu in  the coming September. And I shall contact you for a tour package when the time comes.

Thanks again for your professional services.

Cheers,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Maria

Maria

Reviewed on October 24, 2018

Hello Vivien,

We did enjoy our cruise very much  and all the arrangements both made worked perfectly.

I will certainly make a review about it when we get home.

( I always review our travels on trip advisor also)

Again Many thanks & all the best!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Lim

Lim

Reviewed on October 24, 2018

Dear Catherine,

Thank you for arranging my Yunnan tour.  The travel consultant was very prompt in replying

to e-mails and efficient in booking the hotels I selected.

The transfers from town to town were very smooth and all the drivers were very good.

All the guides spoke good English and were punctual at meeting us.

Regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Steve

Steve

Reviewed on October 24, 2018

Hi Wonder,

Hope your wedding was everything that you hoped it would be.

We are fine although the jet lag took a while to wear off. The tour was excellent. We had a wonderful time and all four guides looked after us well and were very informative.

I have completed the questionnaire that was on the last page of the confirmation letter. Once I have gathered all our photos together I will send it to you, together with any of them that might be of use to you.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Liyi

Liyi

Reviewed on October 23, 2018

Hi Catherine,

Thanks so much for helping with all the arrangements, it was a great trip and we really enjoyed it!

I will answer the questions during the weekend, please give me some time. So sorry for the delay!

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
David

David

Reviewed on October 12, 2018

Hello Vivien,

Have submitted a review of our recent trip to tripadvisor.com

https://www.tripadvisor.com/ShowUserReviews-g297463-d4331496-r621236422-China_Discovery_Day_Tour-Chengdu_Sichuan.html

Once again, thank you very much for your kind assistance in arranging this wonderful trip for my wife and I.  It was a very memorable trip including the super typhoon scare at the start of the trip.  Everything turned out great with beautiful weather throughout.  I will recommend friends to you should anyone ask.  We will definitely contact you should we plan to visit China again in the future.

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Vivien
Katrin

Katrin

Reviewed on October 23, 2018

Dear Rita,

It was really famtastic!!!!

Thank you so much

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Catherinea

Catherinea

Reviewed on October 22, 2018

Hi Lyn,

The cruise, the tours, the organization, and the service were all Fanta Eric! We had a great time. How would you like me to share pictures?

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Anna

Anna

Reviewed on October 20, 2018

Hi Leo,

Just want to say that you have a very beautiful country and that we had a great family bonding. We are home now but we are still thinking about your place and the precious memories we had there. Thanks so much for the awesome tour. We will definitely recommend you guys to family and friends. 

Much Love, 

Your Philippine Friends,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Eric

Eric

Reviewed on October 20, 2018

Hi Leo,

It was great Leo! I couldn’t be happier. Thanks so much for pulling it together so well! 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Dalton

Dalton

Reviewed on October 17, 2018

Dear Catherine,

Sorry to don’t reply your email right way, we were very busy making tours im Shanghai and Hong Kong.

I would like to thank you very much for all the tour guides that you recommended.

The tour plan was we were expected and arrangements also.

For sure we will recommend you to our friends when they plan to come to China

We left Hong Kong today to NYC , thanks again for all.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Temay

Temay

USA

Reviewed on October 16, 2018

Hi Leo,

We have no complaint about Anna. She worked hard to please us. She also cared about our safety by recommending us to give her the taxi money for our trip back to Shiyan. Her plan was to make sure the taxi drove us safely to our hotel in Shiyan then she would WeChat the money to the taxi driver. We followed her recommendation.

We appreciate her concern.

She explained she had my husband’s name for the Taichi hotel reservation. Unfortunately the booking was under my name. So that was why she couldn’t get hold of us sooner.

Also she didn’t have my WeChat phone number.

End well everything is well, Americans say.

Thank you and till next journey, Leo! My husband is very pleased with the first leg of our journey.

We are heading now for Xiamen for the second leg.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Pru

Pru

Reviewed on October 15, 2018

Hi Wendy,

The trip was excellent thank. The guide Mina was fabulous and the driver great.

My daughter will be in Beijing for two full days on November 13 and 14. Do you have any organised day tour she can do?

Thanks,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Gurmeet

Gurmeet

Reviewed on October 15, 2018

Hi Lyn,

Just paid the guide cash RMB 3100. The guide is awesome!!

Thanks.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Yasmin

Yasmin

Reviewed on October 11, 2018

Dear Jack,

We've been so busy after coming back home. After ending the tour we were for a few days in Shanghai in a conference and then for a week in Athens with the same purpose. We had a wonderful time in China and want to thank you for the tour. The organization was wonderful, all meetings for transfers and for tours were on time, in nice cars with nice guides. All guides were good specially Gila in Shengdu. The hotels were nice, Xian was just amazing. We enjoyed the Yangtsee trip, cabin was confortable.

The guide at the dam was very good with great English.

We would have changed the last day, we had many hours of waiting at the airport for the flight to Shanghai, Amanda was in a hurry to leave us at the airport, we could have done something if suggested beforehand.

Anyway you have a great country and we will certainly recommend the tour.

All the best.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Rudi

Rudi

Reviewed on October 11, 2018

Hi Leo,

The ship and cabin was very good and clean.  the Service on Board was perfect. Regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Mary

Mary

Reviewed on October 16, 2018

Hi Vivien,

Thanks for your email. We gave reviews for each city with the guides. Overall, we had an excellent trip with China Discovery, and was very well-organized and carefully thought out.  We thought the hotel in Beijing was the only problem, the rooms were not very clean or nice and the breakfast just ok. We thought both Xian and Shanghai hotels were great, especially Shanghai felt more luxurious and the food was much better. All the tour guides were great, and the sight-seeing.

For our own privacy, we'd rather not share photos of ourselves, but I've included a few photos from the trip.

Thank you for organizing everything - we really appreciate it!

Temple of Heaven

Magnificent Temple of Heaven in Beijing

Temple of Heaven

Manmade Wonder - Terracotta Warriors in Xian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Marcin

Marcin

Reviewed on October 15, 2018

Hello Lily

Back home thank you very much , tour and guide and driver were very good.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Jose

Jose

Reviewed on October 15, 2018

Good evening, Lyn,

I wanted to write to you before but I could not. Tell him that we have been very happy with all the service in general and in particular the driver's attention, always attentive and with the cold water prepared for us. The little lord Eva attended us very well, she did not leave us alone for a moment, worrying about us and of course explaining everything to us and answering our questions. Very nice and complacent. Rest assured that I will stay with your contact in case we return to visit other sites or our friends. All perfect.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
The Arca brothers

The Arca brothers

Reviewed on October 15, 2018

Hi Echo,

I'm back at school n would love to say thank you so much for everything Echo!!!  We had a wonderful time in your beautiful country!!! 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Bella

Bella

Reviewed on October 14, 2018

Hello Leo,

We are glad to tell you that our trip was a success. For the tour we owe it to you and your team's hard work and great services.

When I first called you up to make inquiry for the tour, we were not sure it would work out well. It was your promptness in responses and attentiveness towards details and patience, willingness to tailor the tour as much as possible to our needs that built our confidence.  Your coordination with the local agencies were excellent. The local guides and drivers did a great job and made our tour more enjoyable.

Out trip to Xian was brief but we were certainly impressed by the Warrior Site and the dishes at lunch in the International Hot Springs Hotel.  ChongQin was a beauty and the guide was very thoughtful and remained calm when the driver did not want to go by the scheduled route and argued with her.  By the guide suggestion, for the first time we had a meal of Chinese fast food. The food was like home made and comforting and the price was very reasonable.  The cruise was enjoyable and the crew was amazing. It seems all the staff on board were great multitaskers, each one was doing several jobs, for example a cook was also a performer, etc. Oscar was the interpreter on the boat and he was our group guide and he seemed working day and night and never left any details out, he even made sure that we were to be picked up at next stop off the boat. The scenery along Li River was so beautiful. The guide told us stories about the mountains and places, which made it more interesting. The hotel we stayed at Yangshuo seemed to have more room to improve their services, from the front desk to the restaurants. We are so glad we scheduled the terraced rice fields in our tour, it is certainly worth the trip up there, it is one of the highlights of our tour.

By the way, your website is excellent, especially the self-introduction of staff part. It is good to know a little about the person before calling him or her up for services.

We certainly appreciate your help and great services and will recommend you and your team to anyone who is interested in tours in China.

Thank you again and wish you the best.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Jordi

Jordi

Reviewed on October 14, 2018

Hi Leo,

Thanks for your email.

We are very satisfied with your attentive service and we are glad to give to you our feedback.

Despite bad weather and some rains, the cruise has been fully satisfactory.

Thanks.

Best Regards.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Caron

Caron

Reviewed on October 14, 2018

Hello Mr. Li,

I am David Pickhardt’s wife and am sending feedback for our recent trip to China. We had the best time, and could not have asked for a better experience. All of our guides were prompt in meeting us at airports, trains and hotels. They were very polite, knowledgeable, had an excellent command of English , and answered any and questions we may have had. The sights that were selected were beautiful, especially the Yu gardens and surprisingly to me, the Urban Development. The pandas, the Great Wall, and especially the Terra Cotta Warriors were of course highlights, and will not be forgotten. The plans you made went according to plan in every way. We will strongly recommend your company to anyone who is planning a visit to China; our experience was perfect in every way.

Thank you again for planning our wonderful trip!!

Most sincerely,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Leah and Hernan

Leah and Hernan

USA

Reviewed on October 13, 2018

Good morning Riley,

Our Beijing excursion has been an experience of a life time. Our tour guide Kai is wonderful. He is not only hospitable, engaging but also very knowledgeable with Chinese history and speaks excellent English. We are leaving for soul tomorrow.  thank you so much for all your help Riley. We appreciate you! 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Jeff & Gail

Jeff & Gail

Reviewed on October 12, 2018

Hello Tracy,

Have now been back in Australia for 2 weeks and thought it was time to send you my trip review.

To start I would like to say thank you for organising what could only be describe as a trip of a lifetime.

China Discovery and yourself provided a tour which exceeded all my expectations and made the 24 days a treat to the senses showing use a scenic and modern China I didn't believe existed.

The guides and transport you provided at every location proved beyond doubt that we had chosen the best way to see China. sing the trains especially the bullet trains to travel was also a great decision as we seen great scenery even when transfer between cities, the experience of travelling on the soft seats trains was also worth the effort and time.

As you could expect when booking with a travel company over the internet we did have some concerns but your quick and professional responses removed any fears especially with all the changes we went through as we built our tour. On meeting the China Discovery representative at Shanghai it quickly settled any small concerns we had.

I would strongly recommend the tour itinerary we settled on as it provided access to a large variety of historic sites, world class scenery and China's modern cities all with well informed guides, comfortable vehicles and everything running like clockwork.  The small party of 4 created a personal tour with great flexibility without any delays of a larger group tour.  

It was also special to get to meet you in Chengdu, thank you again for your great help.

Will forward my review shortly.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Mark

Mark

Reviewed on October 12, 2018

Hi Lily,

We had an excellent trip. Attached is our evaluation form. Please feel free to put our evaluation email on your website.

Best Regards,

Mark

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Ben

Ben

Canada

Reviewed on October 11, 2018

Hi Lily,

We are excited about the trip! Pease find the attached pictures.

Thanks

Ben

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Babette

Babette

Reviewed on October 12, 2018

Dear Tracy Tan,

We´ve had a wonderful week.

Daniel was a lovely guide. He was nice, very helpful and attentive. He also knows a lot about the region and I have learned a lot. I couldn´t ask for a better guide. I would definitely recommend him.

The only thing I would change about the tour would be less nights in Guilin and one or two more nights in Yangshuo.

Thank you for asking and for the wonderful tour.

Best Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Alexi

Alexi

Reviewed on October 12, 2018

Good morning Echo,

Sorry for this late answer I met some problems with my VPN.

The tour was great thank you so much! I will send you the pictures when I'll be done selecting them because there are a lot.

Here's the questionnaire:

  1. How about your tour arrangements? 
  2. Thank you for your help and patience or all the organization part in such a tight time.

  3. Are you willing to recommend our service to those who would like to come to China ?
  4. Yes but not during the autumn holidays because it's too expensive and too crowded

  5. Your general opinion on us?  
  6. Everything went smoothly. The guides and drivers were helpful, nice and really welcoming.

  7. What will be your suggestions regarding how to improve our services?
  8. I think it's possible to find really good and cheaper restaurants. I think 50yuan per person for meals it's too much. 20/25 RMB should be enough.

  9. Do you plan to write (or have already written) a travelogue or a story to share with your friends. Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

We didn't think about it, but will do. I'll let you know.

Thank you for everything Echo, and I'll soon send you the pictures!

Sincerely

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Colleen

Colleen

Reviewed on October 11, 2018

Yes Catherine,

The changes were very good.

I have already told my friends how much I enjoyed the trip. I live in a community where people are mostly retired and travel often. I will be happy to recommend you and your company

Thanks again

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Lalitha & Raman

Lalitha & Raman

Reviewed on October 11, 2018

Jack,

Sorry got very busy on return.

I want to thank you for planning the trip to the detail. Every part of the tour was well arranged.

Liked all the accommodations and arrangements. The tour guide to the Great wall was the only one we were not very happy with as she was not great in communication.

All others were very good.

Thanks for all the help.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Julia

Julia

Reviewed on October 11, 2018

Hello Lily,

Thanks for the reminder. We got our tickets yesterday with no problems.

We have loved our visit to Xi Ning and Chengdu and are looking forward to the train journey to Tibet.

Thank you very much for the surprise parcels. The chopstick sets are absolutely gorgeous.

Our guide Eben looked after us exceptionally well.

Regards!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
David

David

Britain

Reviewed on October 6, 2018

Dear Rita,

We had a great weekend in Chengdu and the trip to see the pandas was an amazing, never to be forgotten experience. Thank you very much for the excellent arrangements and communication. Also, thank you for the gifts that we received on Saturday evening, it was very unexpected and a very nice touch. Just so that you are aware, the letter from a doctor was not required. They did not ask to see it.

We will certainly look to use the services of your company the next time that we visit China.

Best regards,

Panda Tour

It's amazzing to hug the panda

Panda Tour

We made food for cute pandas

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Nicky

Nicky

Reviewed on October 6, 2018

Hi Echo

That’s paid now!

I keep meaning to email you to tell you we had a fabulous holiday in China - we saw so much and really loved it. Also all your guides were brilliant - they were so friendly and helpful, they knew and told us so much about all the places we visited. Everything went so smoothly and the drivers were all very good and courteous and looked after us and our luggage so well. We can’t thank you enough for organising our wonderful holiday and we will definitely tell our friends and family about you if they are visiting China.

Many thanks

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Daan

Daan

Belgium

Reviewed on September 27, 2018

Dear Wendy,

It was a relaxing and calm cruise ride on the Yangtze River. The service was good and the personnel working on the cruise was very attentive of its customers.

The food offered on the cruise was medium good and the rooms were spacey enough.

It was a bit unfortunate that there were so many add-ons like Wifi and the drinking plans forcing us to pay extra on a cruise ride which was already quite pricey itself.

In regards to photos, you have our approval to post photos taken by the cruise ship on your website.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Colleen

Colleen

Reviewed on October 10, 2018

Hi Catherine,

1. Yes. My consultant quickly answered questions and was patient

2. I was happy overall. Minor complaints- when my guide arrived in Shanghai, he told us we could not go to the museum since it was closed on Monday. I could have gone myself had I known this in advance. I really liked Sunrise on the Bund in Shanghai, the hotel in Xi’an was my least favorite hotel due to its location; the Beijing hotel was the least fancy but the best location

Bruce in Xi’an was an incredible guide. We also enjoyed Kevin in Beijing. All the guides were flexible, knowledgeable and helpful. I loved the private tours

3. Yes - I most certainly will recommend your service

4. Yes. I will try to email some photos

Thanks for a great tour!

Colleen

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Skip

Skip

Reviewed on October 10, 2018

Hello Lily,

Everything worked out great except for the vehicle, which was not up to the high standards of everything else. Driver and guide were terrific. Here is a quote you can use:

My wife and I spent several days in and around Guilin in September with all arrangements handled by Lily Xu at China Discovery. Our local guide (Steven) and driver were with us from the time we landed at the airport until they dropped us off at the end. We hit the usual places with the highlight being the rice terraces where we stayed overnight at the Long Ji One Art Hotel -  a small hotel that I highly recommend for both the rooms and the restaurant. China Discovery did a great job with planning and execution, and I would use them again. Enjoy your trip.

Guilin

We love the picturesque view of Li River

Guilin

Longsheng Rice Terraces - Good Place for Photography

Skip

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Mark and Dana

Mark and Dana

Reviewed on October 9, 2018

Hi Lyn,

Thoroughly enjoyed the tour. Hotel location was great. The experience on the mountain was wonderful. Nikki our guide made our visit easy. She is an excellent guide. Very knowledgeable, helpful and attentive. She went above and beyond helping us with transportation issues to Pudong airport.

Thanks for a great trip

Mark and Dana

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Christine

Christine

Reviewed on October 9, 2018

Hi Rita,

We had a wonderful time on the cruise and everything worked out perfectly.  We were very lucky with the weather – it was a beautiful day when we were travelling through the Gorges and we saw a lot of wonderful scenery. 

I’m not a photographer so I don’t have any good pictures to send you but thank you again for your service and I will recommend your agency and the Century Sun to others who may be thinking about booking a cruise.

Christine

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Janet and Gary

Janet and Gary

Reviewed on October 4, 2018

Hi Catherine,

We are now back at home from our wonderful visit to China.

Your help, guidance and suggestions helped to make this a great trip for independent travelers such as my wife and I.  Your quick responses and setting up transportation guides worked really great.  I do not know if we could have arranged to meet train and boat schedules without them.

I would gladly recommend your services to others who have an interest in visiting China.  

Thanks again,

Janet and Gary

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Graham

Graham

Germany

Reviewed on October 4, 2018

Lyn,

Yes, the gift was very much appreciated.  Enjoying myself in Chengdu, although as you warned me, yesterday was very, very (make that 10 times very) busy in Leshan.  Traffic was fine going there, we got there before 9:00AM, but coming home a different story.  Left at 5:30PM arrived at 9:30PM.  I felt sorry for the driver as he missed dinner with his family.

Once again thank you for all of your help with my two bookings.  Arrangements could not have been handled any better and I got to see everything that I had planned to see.  Also, Ms Lee in Zhangjiajie was a great tour guide.  She could see that I liked to walk and she made sure that that is what we did plenty of.

Regards

Graham

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Brad

Brad

USA

Reviewed on October 4, 2018

Hi Leo,

Thank you for the great gift - the wife really loved the panda items and it was a very thoughtful gift.  I also meant to tell you that you've done a great job planning out our trips - we have had a wonderful time exploring China.

Thanks and kind regards,

Brad

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Mireille

Mireille

Reviewed on October 3, 2018

Hi Mr. Wonder Wang.

We had a very good time at the research giant panda center.  Our tour guide stayed with us the hole day guiding us around and telling intresting story's..

a very friendly jong man.

Also we had a good and fast communication with the travel consultant, everything was in order and quick handeling.

I surely would recommend your company to others....

We really enjoyed the pandas...

Thank you.

Mireille

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
David

David

Norway

Reviewed on October 3, 2018

Hi Lily,

We have had a great tour with wonderful helpful informative guides. Our last guide Lindsey in Beijing was absolutely brilliant. Really nice to be with, “ like family” many people have been asking about tours so we will be recommending them to you.

I will send some comments later, example, Shanghai railway station “do not go up on arrival” follow exit sign do not take transfer. Many thanks!

David

Date of Experience: January 1, 1970
Trip Type: Traveled as Families
Tour Customized by: Lily
Norma

Norma

Reviewed on October 3, 2018

Hi Jack,

Thank you so much for your beautiful gifts. I want to say that our stay so far has been remarkable. Eric and I are having a wonderful time and all the tour guides and drivers are also amazing!!! Our China adventure with your company is so professional and we love all the sights. Your country is very beautiful and so rich in history and we are just so happy we experiencing it!!

Best Regards

Norma

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Shay

Shay

Reviewed on October 3, 2018

Hey Vivien,

The tour was amazing, we had a great time, especially with Mia which was the best guide we could ask for and more. 

Thank you for everything, the tour was exactly as you said it would be, we will recommend it in the future for sure.

As for the photo you sent us, please, you may go ahead and use it in your website.

Hey Vivien,

The tour was amazing, we had a great time, especially with Mia which was the best guide we could ask for and more. 

Thank you for everything, the tour was exactly as you said it would be, we will recommend it in the future for sure.

As for the photo you sent us, please, you may go ahead and use it in your website.

Guilin

Our Volunteer Meal at Dujiangyan Panda Base

Best regards

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
MeiKu

MeiKu

Reviewed on October 2, 2018

Hi Wonder,

I want to commend you, China Discovery, the local guides and driver for an excellent job. As you know I returned back to Chicago last week and since then I have been reflecting on this Silk Road trip and I'm still amazed by what a wonderful experience it has been- the sights, the history, the food, the bazaars, the night markets etc. You and your team made all of this possible.

All of the local drivers and guides were very good, but, Lucy and Mei were both just outstanding. They were both very knowledgeable of the history, the culture, and the local customs; and have excellent command of English.

Again a big thank you!

MeiKu

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
BobSandra

BobSandra

Reviewed on October 1, 2018

Good morning Vivien,

Just to let you know that our trip was amazing and expectations were more than achieved

Every place we visited was so beautiful....excellent hotels....very tasty food.

It was just amazing

I would like to congratulate for the outstanding services rendered by Summer our travel guide and Dai our driver

They both were great and very attentive to us all time

we gave them a tip but if there is any other way to remark our recognition please let me know

These 4 days have been like a lot of happy time for us and we came back home with a lot of nice memories and hundreds of photos

Thank you so much!

I’m now looking four our nex destination Zhangjiajie :)

For sure I will dive in your web site and I will recommend your website to any person asking for travel services

Thanks again

Happy Gold week!!!

Regards from Hong Kong

Sandra

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Christina and Cary

Christina and Cary

Reviewed on October 1, 2018

Hi Wing,

Thank you very much for your email. Yes we have arrived home safely for over 1 week now. We would like to express our gratitude towards you for arranging the river cruise, the high speed train tickets and the car/driver/tour guide from Chongqing cruise terminal to airport. The cruise ship Century Diamond was safe and clean and all staff on board are courteous and efficient. The young lady serving in the VIP dining room was in particular excellent.

Here I would like to convey special thanks to our guide from the Chongqing cruise terminal to the airport. Her name is Fiona Liu (劉瑤). Flight flying out of Chongqing to Guangdong cities were totally paralysed on 16/9/18 due to typhoon arriving at the time. Although Ms Liu’s duty was to see us through check-in only, she had taken special efforts to see us put up in a hotel in Chongqing by China Southern until seats were available to continue our journey. Her comforting words at the time were God-send for an elderly couple like us. Please kindly pass on our sincere thanks to her.

Finally we are happy to see everything in China going so well and all people working in all trades are striving to make this great country even greater. We salute you all!

With kind regards,

Christina and Cary

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Bob

Bob

Reviewed on September 30, 2018

Wing,

We have just returned and had a wonderful trip!!

Your timely and detailed help was truly appreciated.  Again thank you so much.

When we arrived at the ship we were very surprised to get an upgrade to a suite - it made our time on the ship just so much better.  We were told that your connections made this happen - it was wonderful.

You did a super job!!!!

Thanks

Bob

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
George

George

USA

Reviewed on September 30, 2018

Hi Ariel

1. Very good, except the last day when I had to take an open air tricycle and paid the RMB15.

2. Yes, you always answer fast.

3. Price seems on the high side. Ariel did a great job. Very patient and responsible

4. Maybe able to take regular credit cards instead of pay pal, which was paid to the owner. I am not too comfortable to pay to an individual instead of the company.

5 No suggestions.

6. I might consider your company for future trips to China since there are lots of places I have never been to in China.

George

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ariel
Mark and Mary

Mark and Mary

USA

Reviewed on September 29, 2018

Hi Lily,

Thank you for the information. Our trip has been GREAT!!!

We also want to thank you for the gift today and for the delicious moon cake last week.

Best Regards,

Mark and Mary

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Uri

Uri

Reviewed on September 29, 2018

Hi Lyn,

 I would like to thank you for planning the trip and acompening us on it.

For the gifts we got (including the fruits ) thank you for everything. You are most welcome to visit us here in Israel.

With great gratatude

Uri 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Gerhard and Prapai

Gerhard and Prapai

Reviewed on September 28, 2018

Dear Ms Catherine Liu,

Now we are back in Thailand. The last 3 weeks of our China Tour have been phantastic. Especially your tour guide in Sichuan ( Eben ) was absolutely brilliant. He gave us a lot of very good informations and he fast knew what kind of food we like. In Emei Shan he recommended to us a phantastic evening show (the best show in Sichuan ) with a absolut good place in the 4. row. We enjoyed it very much. The alternative Siguniang Tour was very good. On the last evening we have seen the whole panorama when the weather cleared up and the clouds disappeared. The hotels were very good. In Hunan we had beautiful days in Zhangjiajie and Fenghuang but these 2 places have been very crowded and on the sightseeing platforms it was not easy to get a good place for make photos. The bullet train is absolutely phantastic and in the railway station it was easy to find the train. The Yangtze cruise was very good we did all the extra tours. Especially the evening show of the 3 kingdoms was absolutely phantastic. In Shanghai we bought the 3 days pass for the subway that is the best way to travel in Shanghai.We give you some pictures we did on this tour. Next year we will do the Beijing/Xian tour together with the silk road tour. We can highly recommend your travel agency.

With best wishes

Gerhard and Prapai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Marlene

Marlene

Reviewed on September 28, 2018

Hi Wonder,

We all had a wonderful trip, thank you for making sure that everything ran smoothly.  I'll send an in depth assessment when I get over my jet lag.

Marlene

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Au

Au

Australia

Reviewed on September 27, 2018

Hi Lyn,

We have returned home on Wed early morning after the Yangtze River Cruise on Century Paragon. We have enjoyed the upstream cruise tremendously and thanks for making it possible for both of us. Our request for the choice of executive suite was acceded and we have had a comfortable stay on board the cruise ship (Day 1 Pic). The cruise ship managers, Jeffery and Nancy were helpful and friendly. They provided us with good advice and suggestions and there was never a dull moment on the cruise ship. We were treated with Captain's Bridge Tour (Wheel House) on Day 4 and it was an eye-opening experience. We got to see what's the captain does behind the wheel.

The shore excursion to the Three Gorges Dam and the Ship Lift, boat excursion to the Goddess Stream and land excursion to Shibaozhai Pagoda were enjoyable. We would like to share five pictures  with you and you may place our feedback/comments and the 5 pictures at your website. We will recommend your cruise service to friends and family if they are keen on a cruise holiday.

Thank you

Yangtze River Cruise

Land tour to Shibaozhai Pagoda

Yangtze River Cruise

 

Our comfortable executive suite for the upstream cruise onboard Century Paragon

Au Sisters

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Chris and Maria

Chris and Maria

USA

Reviewed on September 25, 2018

Hello Wendy,

Maria and I are sad that our China Discovery trip that you arranged for us is over, but we are happy that we have arrived home safe and sound.

Thanks again for the wonderful itinerary that you put together for us. We had a wonderful experience and adventure exploring some parts of China that we have only heard about and some we have never heard about.

I would like to commend you on your efforts throughout from our initial inquiry of the trip to the arranging of the itinerary to our satisfaction and also the support and assistance you have provided to our questions and concerns during our trip.

I would also like to provide a special thanks for your quick action and responses with the special arrangements and accommodations to help Maria with her asthma condition. They have helped to improve the conditions to help Maria to recover from her asthma attacks.

From the beginning you have provided responses to our questions and inquiries in a timely manner and have always been patient with addressing some of our concerns. You have helped calm our fears when we first started thinking about a tour of China.

The tour guides were great and we were happy with the services that they have provided. I can also say the same with the private cars/minivans that we used during our trip. They were very comfortable and the drivers were very professional and we felt safe in their hands during our trips.

For the places we visited on our itinerary, what can I say. From the rich long history of Beijing and Xian, the cute Pandas in Chengdu, the relaxing journey and experiences on the Yangtze river cruise, the natural wonders of Zhangjiajie and the modern Shanghai have all been very memorable.

I would also like to say thank you for making the time so that we can meet you and have dinner with us in Chengdu. It was a pleasure meeting you and always wonderful to meet the person face-to-face who we have worked with the last few months on this adventure. We feel we have made a new friend in the process.

We are now looking forward to working with you again for a future tour in China to visit the other wonderful places that we have yet to see. Of course it would include a stopover in Chengdu so that we can visit you, our new friend.

Please feel free to post this email on your website so that other potential clients can read this and see how truly satisfied and thankful we are in working with you on our China Discovery adventure. I have no problems recommending your company China Discovery and especially you Wendy for arranging any tours to China. You are a pleasure to work with.

We have taken hundreds and hundreds of photos and we will share a few with you that you can post once we are able to organize them.

With Best Wishes and Warmest Regards,

Terracotta Warriors

Travel Beijing with China Discovery

Travel Beijing with China Discovery

Our Sweet Memory in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Glenn

Glenn

Reviewed on September 25, 2018

Hi Ms Zeng,

Thank you very much for organising this trip for us.  We are all back in our respective countries (Australia and Singapore) safe and sound. 

We have fully enjoyed this trip and love the tour guides that you had arranged for us.  Other than the raining days in Xi'an and a bit in Shanghai, we thoroughly enjoyed the itinerary.  The guides followed them diligently (except when we asked for some slight changes),  They brought us to places with good lunches and there were really excellent lunch dishes that we don't get to eat in Australia or Singapore.  The hotel accommodations that you had arranged for us were also fantastic.  I was surprised by the cleanliness, the high level of service and easy access to the various popular locations even though they were only 4-stars.  I personally believe they qualified for 5 stars!

Finally, I would like to mention that Kevin Bao (our Beijing guide) is voted the BEST tour guide of this trip.  He went out of his way to help us navigate through the various places of interest, help us get onto the high speed train with little hassles because he knew we have absolutely no idea what to do.  His customer service attitude is the best we've seen (having met other tour guides in China in my other trips). I have no problem recommending him to any tour groups that you are organising. Next on the list is Timou (Xi'an guide).  He is very knowledgeable and gave us very detailed account of the tour which directed us to the right place to look, especially, the Terracotta.

You can be assured that I will be recommending you/your company to my friends or colleagues who plan to visit China in future.  I also want to thank you for your patience in dealing with me as we had changed our itinerary a few times to come to this final one that met our plan.  You have been very accommodating and helpful in ensuring we get the best out of this trip.

All the best to you and your team and we hope to be able to come to China again in the future.

Regards,

Glenn

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Smita

Smita

USA

Reviewed on September 24, 2018

Hi Lily,

We had very good experience with kai , he is good guide. we are happy to do business with you. lily I really appreciate your prompt help for trip . I will consider you for future travel company and agent.

THANK YOU

Smita

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Gary

Gary

Australia

Reviewed on September 15, 2018

Hi Lily,

I just arrived in Australia today.

Our group of 4 was very pleased with the excellent organisation of the whole package which included transfers, day tours, Bullet Train, Yangtze River cruise (downstream) and flights from Yichang to Shanghai

Transfers: - each of 5 different transfers were on time, with correct van and English speaking guide with driver. All worked very well and guides were excellent and helpful, making the transfers easy.

Half-day tours: - 2 provided and both were very good. 1st was in Chengdu to the Panda facility, followed by lunch. 2nd was to old town in Chongqing, before going to the cruise. Both tours were very well guided.

Bullet Train: - booking, tickets and to/from train stations for Chengdu to Chongqing worked very well, with guide arranging to pick up tickets at the station and bag cartage from the drop zone to the platform. Bullet train at 300KPH was excellent in 1st class and countryside was beautiful.

Yangtze Cruise: - Century Legend downstream - ship was clean, modern and spacious. We had Executive Suites and VIP dining - accommodation, food and beverages were very good. The cruise and side tours were excellent. We recommend adding the "ship elevator" tour as an addition at the end of the cruise at the 3 Gorges Dam. Only issue we had was getting up and down steps on the steep bank to board and disembark the ship, due to one guest being on crutches. Not your fault!

Flights to Shanghai: - China Eastern - booking, tickets and to/from airports arranged by you worked very well, with no problems. Business class was comfortable and service very good. - Note, the free upgrade to 1st class for one couple did not eventuate - we were all in business, as the plane did not have 1st class.

Overall your organisation of the itinerary to suit our needs and requests worked very well and we were all very pleased at the no problem approach and that all went like clockwork.

This started from your advertised "Yangtze River Cruise" which we then added to with our various requests to include Chengdu and finally getting to Shanghai. Thanks for your assistance in making all the arrangement, which flowed perfectly all the way through - not one hitch. Each guide and we had 4 of them, were good knowledgeable English speakers, who organised everything for us and modified each day to suit our needs.

Thanks for a great holiday, which we recommend to any traveller.

Best regards!      

Gary

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Margaret and Rebecca

Margaret and Rebecca

Britain

Reviewed on September 14, 2018

Hi Lily,

Sorry I did not reply sooner but have had a problem with email.

We had a wonderful day at Wolong - we will remember it forever. Thank you for you lovely gift and kind wishes. Ruby was a great tour guide and knew everything about the pandas. She made every effort to give us a memorable day - the staff at Wolong are very strict with the guests and the guides.

I would be very happy to recommend your services.

We are now going to Lijiang, Xian and back to Beijing before returning home.

It would have been nice to meet you in person but we will always remember your patience and kindness.

With all of our best wishes

Margaret and Rebecca

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Philip and Lynda

Philip and Lynda

UK

Reviewed on September 24, 2018

Hi Tracy,

We are safely back in the UK having had a wonderful trip to parts of China, organised by your company, and also your extended care of us as we tried to get to Hong Kong during Typhoon Mangkhut!  We enjoyed our shortened visit to HK despite missing our son due to the typhoon delays.

You asked for comments of our trip and the organisation by your company, but first I apologise for not giving a comments sheet back re our visit to Guilin. This was because we did not see our fantastic guide "Smiley" later in our stay whilst waiting for the typhoon to move away.  Please let her know she was great - we did leave some money for her and the driver with our stand-in guide Stephen. I hope she and the driver got it.

First of all you, Tracy, have been an excellent organizer and responder to my questions and when things got difficult with onward travel and extra hotel nights in Guilin the team in Chengdu and Guilin worked well together.

We thoroughly enjoyed our visit to Xian, Chengdu and Guilin.

I am not sure the train from Beijing to Xian was the best choice after a long flight from UK via Amsterdam and into Beijing.  It made for a very long journey time and a flight to Xian might have been better as we were already at Beijing airport.

All the guides and drivers were excellent in each city.  We learnt a lot from the guides and they all had good English and good personalities.

We did have one problem on arrival in Chengdu by train from Xian as the guide was not waiting where we had expected to be met. We were lucky that a train/station employee was able to help us and contact you and for you to alert the guide. Chengdu station has multiple exits and we should have been met at the platform arrival exit or told which other exit to go to.

In general everything worked smoothly and the quality of hotels was also good. My only negative would be the hotel in Guilin, which did not offer food one night because they had a conference and a wedding, although they had promised us food after 8pm.  At 8:10pm we were told we could not after all have food and were told to go out into town!

The hotels in Xian and especially Chengdu were very good.

Overall we were very happy with chinadiscovery.com and we would certainly recommend the company and its ability to organise a private tour with excellent guides.

Lastly the final thing you organised was the transfer from Shenzhen to my son's house in Stanley on Hong Kong Island. Mr Liu was waiting with a very nice van at the right exit from the train station and we were soon on our way dodging the fallen trees and the clear-up vehicles.  We arrived quickly and safely.

Thank you for organising this great trip for us.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Cristian

Cristian

Romania

Reviewed on September 24, 2018

Dear Rita,

We have arrived back home to Romania, the Tibet tour was great ! I would like to thank you a lot for the service and your help, also the tour guide (Hank) was really really great ! Thank you once again,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Susana

Susana

Spain

Reviewed on September 24, 2018

Hi Wendy,

Thank you for everything!

You were always great, super efficient, fast response and very nice.

Everything was excellent.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Om

Om

Bhutan

Reviewed on September 24, 2018

Dear Rita,

Sorry for late reply, coz no g mail in China,

We have reach safely and thank you for the service, we are planning again next group and next year , we will let you know by earlier,

Keep in touch

Thank you,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Ivan

Ivan

Canada

Reviewed on September 24, 2018

Dear Wendy,

Thanks again for arranging the trip for us. We enjoyed Qingdao as a city and the food. We have a very good time and the whole experience was what I have expected. The local guide was also flexible to meet our needs. We were also able to make the connecting flights with ease.

Have a nice day,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Graeme & Helen

Graeme & Helen

Reviewed on September 21, 2018

Hi Rita,

We arrived home last Saturday 15th and have just about got everything back to normal.  Thank you so much for orgnising such a wonderful tour for us.  The guides were all wonderful, knowledgeable and very friendly. They made adaptations to the itinerary to take account of us and the weather.  We missed nothing that we wanted to see.  I hope the Radisson Blu didn't try and charge you for the upgraded room that did not eventuate.  The only problem with the hotel was that the shower was located in the bathtub and it was quite dangerous for any person who did not have a good sense of balance, the bath was quite narrow and high to climb into, I found it difficult to spread my feet for a better stance.  I suggest you ask the hotel in future to accommodate your guests in the Park Tower which is newer and has better bathroom facilities.  This was the only problem we encountered the whole trip.  I would happily recommend your company to people interested in travelling to China.  The accommodation elsewhere was excellent.  I'm attaching some photos for you, hopefully they show our enjoyment as well as some of the highlights.

If you require further information don't hesitate to contact me.

Regards and many thanks.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Jane

Jane

USA

Reviewed on September 21, 2018

Hi Rita,

Thank you for all the help you gave us along the way. We had a wonderful trip on the Yangtze!

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Jaimie

Jaimie

USA

Reviewed on September 20, 2018

Hello Rita,

China Discovery tour of Huangshan Mt. was incredible!!!  You were so right...I didn't have to worry about all the things that I worried about.

All transport guides were very punctual & very nice. Transportation was superb & so were the hotels. Our guide, Joe, was excellent & we had an amazing time in Huangshan Mt.  I am beyond impressed w/ China Discovery...thank you so much for all your help! 

Warm Regards,

Huangshan Tour

We love the scenery in Huangshan

Huangshan Tour

It is a popular place for couples

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Wendy00

Wendy00

USA

Reviewed on September 20, 2018

Hi Lyn,

I hope this note finds you well.  I'm so glad you e mailed me!  I did stop sending you WeChat messages after each city - I was afraid I was being annoying.     Oliver, Nicole and Maria were all great.  I don't know how you find such great people to be ambassadors for their cities, but very much enjoyed our time with all of them!  They all took very good care of us.  I would certainly recommend China Discovery to any of my friends planning travel to China. 

Is there a website where we can write a review of China Discovery?  We have a website called 'Trip Advisor' that many people use to find travel recommendations.  Is there one - or a couple sites - that you find direct clients to you?  We would be happy to write a review there - to let other travelers know about our great experience with China Discovery.

Here's a picture of the four of us in Shanghai taken by Maria.  I think we all look pretty happy! 

China is a great country and we had a lovely time there - thanks to all our tour guides and your careful planning.  That combination made for a very enjoyable and relaxing time.  Thanks again Lyn and let me know if you have any websites to write reviews.  If no, I'll just put something on 'Trip Advisor' and send you a copy.

Truly,

Suzhou Tour

We are in beautiful Yuyuan Garden of Shanghai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Kenny

Kenny

Philippines

Reviewed on September 20, 2018

Hi Riley,

Thank you for your email. I just spoke with my boss now, they are just landed in Manila and just got out of the airport.

He was very happy with the tour. He is also very much impressed and appreciative of you personally. He told me that they really enjoyed.

Thank you very much for everything.

Kenny

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Jeff

Jeff

USA

Reviewed on September 20, 2018

Hi Lyn,

The guides for Zhangjaijie and Shanghai were great.

We had a wonderful time and will certainly recommend you and your service to all our friends.

Thanks for all your help.

Regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Stephen

Stephen

Canada

Reviewed on September 19, 2018

Dear Wing,

Here my answer to you questions:

1)     How do you like our tour arrangements and are you willing to recommend our service to your friends?

Surely!

The arrangement was great and we are absolutely satisfied. And we are spreading this to our friends and colleagues

2)     Do you have some suggestions for us to improve our service?

Not all the guides are appropriate.

Diana (Chongqing) was absolutely great. Even if it was involve in a simple transfer, she provided a lot of information and really great support looking for the porter and arranging it to the ship (including the stairs).

The guy at Yichang, replacing Amanda, was too hasty. Providing us limited information, having not the tickets ready and leaving immediately the station after a really quick brief (for example: he informed us about the boarding pass/ticket procedure on the train but we was not informed how to identify the coach).

Joy was not so bad, but not providing many information and not properly informed on the "busy hours". Indeed she was not aware of the opening of the wing suit championship.

Letting us impact quite substantial queues in visiting Tianmen mountain.

All the drivers have been good. The driver in Zhangjiajie was absolutely great (fast, safe and available).

The hotels have been absolutely good and the ship provided a high level accommodation, that was great.

3)     If you come to China again, would you like to use our service again?

Surely!

Thank you,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Leonardo

Leonardo

Australia

Reviewed on September 19, 2018

Dear Wing,

Here my answer to you questions:

1)     How do you like our tour arrangements and are you willing to recommend our service to your friends?

Surely!

The arrangement was great and we are absolutely satisfied. And we are spreading this to our friends and colleagues

2)     Do you have some suggestions for us to improve our service?

Not all the guides are appropriate.

Diana (Chongqing) was absolutely great. Even if it was involve in a simple transfer, she provided a lot of information and really great support looking for the porter and arranging it to the ship (including the stairs).

The guy at Yichang, replacing Amanda, was too hasty. Providing us limited information, having not the tickets ready and leaving immediately the station after a really quick brief (for example: he informed us about the boarding pass/ticket procedure on the train but we was not informed how to identify the coach).

Joy was not so bad, but not providing many information and not properly informed on the "busy hours". Indeed she was not aware of the opening of the wing suit championship.

Letting us impact quite substantial queues in visiting Tianmen mountain.

All the drivers have been good. The driver in Zhangjiajie was absolutely great (fast, safe and available).

The hotels have been absolutely good and the ship provided a high level accommodation, that was great.

3)     If you come to China again, would you like to use our service again?

Surely!

Thank you,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Bob

Bob

Australia

Reviewed on September 19, 2018

Hi Wing,

Greetings from Colorado and Virginia!

We wanted to send you a special thank you for the wonderful job you did arranging our tour. Every stop was amazing and it was so reassuring to have all the very capable guides and drivers to get us to and from airports, trains, hotels, and of course the various sites we visited. We will highly recommend you and your company to our friends who might decide to visit China.

Thanks also for your thoughtful gifts. They will always remind us of this unforgettable experience.

Kind regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Ursula

Ursula

Switzerland

Reviewed on September 18, 2018

Dear Leo,

Everything was perfect.

Ruby is really a very nice, friendly and competent guide.

She was taking care of us all day long and we could ask her many questions and she was always able to answer.

The driver was a good driver.

The experience in the Panda Base was great. And the time we had to watch all pandas of the base was very good.

We have only missed to see the baby pandas. This was a pity that it is not possible to do this in this base.

Thanks for the very good organization.

Best regards,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
SonjaShauna

SonjaShauna

USA

Reviewed on September 18, 2018

Hi,

Ok thanks for the prompt response Lyn. Out of the 4 guides we had, he was the only one that did not seem to represent the top-notch professionalism and grace we have experienced with you and the other three tour guides. 

Thank you for arranging for Yenny to see us off later today.

Also, thank you for being an excellent travel advisor.  We are truly happy with the courteousness and promptness of the customer service.  We will be highly recommending you and the company to our families and friends for future private China tours. Isaac, Alex and Timo are all wonderful and we would definitely request for their services again in the future.

Take care,

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Sonja

Sonja

Monaco

Reviewed on September 18, 2018

Hello Wendy,

Yes we are back home and everything went just fine, thank you.

Your organization was just perfect, all the guides and drivers were very professional 

and taught us a lot about your country! I can highly recommend anybody to organize 

with China Discovery and your help a terrific trip to China! 

Maybe the season was not the best, because we were so hot all the time and thus

it was a bit tiresome a times. 

Nevertheless we had a wonderful vacation and a very good impression of your country!

We thank you personally very much for your kind help for the preparation of this trip!

Kind regards,
Sonja

Beijing Tour

We visited the elegant Forbiden City in Beijing

Xian Tour

We took prefect picture with the Terra-cotta Warriors in Xian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
David and Hellen

David and Hellen

England

Reviewed on September 16, 2018

Hi Tracy

Just want to thank you very much for organizing such a wonderful holiday for us.  Everything went according to plan and our guides were all excellent. A special thank you to Laura in Shanghai who ensured that we got a connecting flight to Hong Kong when our original flight was delayed. The highlights, of course, were the pandas followed by the terracotta warriors. The weather was great with only one day of rain in Chengdu. We will certainly recommend your company to our friends and relatives and hope that we may return to China one day.

Kindest regards and with grateful thanks,

David and Hellen

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Tracy
Vivien and Nick

Vivien and Nick

Australia

Reviewed on September 15, 2018

Hi Wonder,

We have answered your questions below. We also filled out the evaluation form and left it with Candy. We had a wonderful tour. The guides were all excellent, particularly Cheng in Xi'an. 

We will be happy to recommend your company to anyone who wants to correspond with someone who has been with you.

We would like to especially like to thank you for your prompt replies to our questions and for changing the hotel in Chengdu. All the hotels were fine.

Thank you once again for all your help and for making our holiday so memorable 

Kind regards

Vivien and Nick

 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Dr. Sharon

Dr. Sharon

America

Reviewed on September 15, 2018

Hello Wonder:

We are fine, thank you.  Our tour was wonderful.  We enjoyed every bit of it!  Your tour guides were terrific.  I have answered your questions below.  You may put our reviews and email on your site for references.  We have not loaded our pictures to the computer, but I will send you a few from another email.

Thank you again for a wonderful experience!

Thank you!

Dr. Sharon

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Georg

Georg

German

Reviewed on September 14, 2018

Hi Vivien, 

we loved it.

We are still on vacation. When we are back, I will give a good feedback. 

We have a few good pics, but I need to get them off the phone first.

Greetings

Georg

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Rodriguez

Rodriguez

Philippines

Reviewed on September 14, 2018

Dear Riley,

Everthing went perfect! First we had a Good lunch. Then We visited the ancient town and Eling Park. Dave was such a very Good guide! Now We are on board with Dave helping us. No hassles. Nice room. Thanks Riley

Rodriguez

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
T.J.Maa

T.J.Maa

America

Reviewed on September 13, 2018

Dear Vivien,

Please feel free to show the pictures I sent.

Also, we appreciated your quick response to our feedback. We are looking forward to asking for your help for our next China tour.
Best Regards,

T.J.Maa

Yunnan Tour

We visited the elegant Black Dragon Pool in Lijiang

Yunnan Tour

We took interesting picture with the Three Pagodas

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Shantha

Shantha

Reviewed on September 13, 2018

Dear Wing,

I want to congratulate you for the excellent service you provided to our group’s recently concluded China Tour. We are pleased with all the travel arrangements you made for us, the planning was meticulous and well thought out and just right.

You have always been on top of everything from the moment we presented you with our travel ideas and it was pleasure to see how you responded to our needs and questions prior to the tour and during the tour and making yourself available to all our needs 

We had few issues down the trip  - needed medical help to one of us  – your immediate response and stepping up to help, arranging medical help and facilitating the transfer was much appreciated. The speed of response and managing the process was excellent and was indeed a great help for all concerned – you are the best and I am glad you were our travel agent.

We also encountered few other setbacks (1) you also, took action to change the unprofessional Tour guide on the 1st day of our tour - within few hours of my email and replaced with an excellent Tour guide. (2) Helped us, with two other members who missed their in-bound flight.

Each step of our journey we were met by professional guides and drivers (never late!) We were impressed. Our appreciation and admiration of the guides and drivers during our journey remain deeply in our fond memory the exception is Vivian – very unprofessional, rude and does not have the quality to be a guide the only sore point of the tour.

I would like to recommend the following two guides for their exceptional service and delivery – MR Kai in Beijing and Ms. Tutu in Zhangjiajie and these two are the best travel guides we came into contact. Kai is very knowledgeable about history and perfect spoken English. He explains with animations and lot of pride in his work. He is also very caring and always opened for questions and concerned with our safety. Tutu too was knowledgeable, good explanations in English, caring and she was always there to help us by staying with the group till late nights to accompany us to restaurants and help us with the food selection – she was so gentle, kind, caring about our security and wellbeing and touched our hearts.

The Tour company please take note that  Ms. Wing was exceptional and she was there for us throughout our tour and helped us with all our needs,  All the best to China discovery and again accept our heartfelt appreciation and thanks to Wing for her excellent service and she is the best – China Discovery should be proud to have at their service such a talented Travel agent.

This is not the last of our visit to China. There are still so many places to explore, and we will definitely stay with China Discovery and Wing, and will highly recommend them to all my family and friends. Please, share this note with your Manager.

I will provide you more details about our experience with the River Cruise, food, Hotels and sites visited  etc. in my next email and I encourage everyone in our group to provide their feedback as well.

Kind Regards

Shantha

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Vijit

Vijit

Reviewed on September 13, 2018

Hi Wing,

On behalf of all of us on the tour, here is a very big THANK YOU for everything you did for us before and during the tour.

We really appreciate all your help. As mentioned in Shantha's email. you were there for us every step of the way.  We all are

very impressed with your work.

Like Shantha mentioned, all tour guides were excellent. I have to specially mention KAI ( Beijing) and TUTU ( Zhangjiajie).

I am sorry we were not able to meet you this time but hopefully, some day we will.

Can you please send us email addresses of people whom we could write to about your excellent work? They should know what a great person you are. And also, we would like to let China Discovery know the good work done by their guides. And we would like to give them our opinions on the hotels and restaurants etc. I think that would help them in the future so if you have a contact person there, send that to

us.

Once again, thank you very much

Vijit

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Judith

Judith

Reviewed on September 12, 2018

Hello Lily,

We are still in China .When I get home I will write comments about your service and the tour .We were very impressed with every thing .

Best regards

Judith

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Reena

Reena

Reviewed on September 12, 2018

Hi Wing,

My recent tour of four cities in China( Guilin ; Chengdu : Xian and Beijing) was expertly organised by Wing Zeng of China Discovery.

All arrangements with respect to hotels ; transport; guides and tours was done as per our request. Due to time and budget constraints, we had quite full itinerary.

Wing as well as the tour guides were always eager to offer advice and make our tour as enjoyable as possible.

However, my suggestion, is if tours are restricted to short period of time; the "shopping" stops should be eliminated. The goods are too pricey and we were not on a shopping expedition.

I would prefer to spend the time learning about the culture and beauty of China.

Despite that "snag"- we thoroughly enjoyed China. And I would recommend China Discovery to other travellers.

Many thanks

Reena

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Jessica

Jessica

Salvador

Reviewed on September 10, 2018

Hi Leo,

It was a good trip and worth to see. I would recommend doing both the cruise and the stairs if you have time and the energy so that you can appreciate the giant Buddha completely

Jessica

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Stu and Kim

Stu and Kim

Reviewed on September 9, 2018

Hi Lily,

We have just disembarked from the Victoria Lianna after an amazing cruise. Everything was brilliant, well organised, great staff and amazing scenery. Especially Rebecca, Mirror and Christina made our trip great they are a credit to Victoria cruises.

Thank you for organising the trip for us and being patient with my questions.

Regards

Stu and Kim

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Sarah

Sarah

Reviewed on September 9, 2018

Dear Leo,

We had a really wonderful time. I have written a testimonial below. You may use it on the website if you wish.

We had a really wonderful family holiday on the China Discovery Ancient Treasures of China 9 day Tour. We loved every minute of it and found the destinations fascinating. China Discovery arranged everything perfectly for us - locations to visit, hotels, travel, food. Our tour guides were incredibly helpful and friendly and our drivers drove us safely and competently around. All in all it was a perfect family holiday and I would highly recommend China Discovery. We loved China and the mix of big cities, famous sights and more rural China and the smaller towns and villages.

Otherwise, my only one feedback point is that although the guides were all wonderful sometimes they only spoke to one person in the party all the time. It would be good if they spoke to everybody present in the group.

Best regards

Sarah

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
TC

TC

Reviewed on September 8, 2018

Dear Wonder,

All is well. Many thanks again for arranging this trip for us. I had a very good experience being serviced by you.

We do not wish for our photos to be put on your website unfortunately.

Thanks again

TC

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Alicia

Alicia

Argentina

Reviewed on September 7, 2018

Hello Leo,

Our guides were both nice and patient. We had a great time.

I will put first in my list your company (I used other, also good) and told my friends. Companies that cater foreigners are very expensive, we know the real price, but cannot do anything at all....  if the service is good and easy the arrangements we are happy. Thanks.

Alicia

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Etai

Etai

Reviewed on September 3, 2018

Hello Ashley,

Me and my family really enjoyed our tour.

Ashley was really helpful and responsive. During the tour plan she provided useful information and created an itinerary that is best for us. Before the tour began she came to our hotel and met us, and we were glad to meet her.

Our tour guides Rebecca and Hassan were also very nice and helpful. They did their best to make the most of our tour. They tried their best to order food that would be suitable for us, and it was not that easy because we had food restrictions. Rebecca and Lassan were also very knowledgeable. The drivers were also very nice and considering. They drove very carefully.

We would definitely recommend your company for anyone.

Etai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Anthony

Anthony

Reviewed on September 3, 2018

Dear Echo,

I would like to thank you for the amazing trip to Tibet!!!

Everything was really well organized and I loved every bit, Lake Namtso is a very special place!!!

I would also like to mention the guide who took me to Lake Namtso, Jigme.

We had a very good time and I would highly recommend him.

Once again, thank you for everything!

Kind regards,

Anthony

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Yim

Yim

Reviewed on September 6, 2018

Dear Wonder,

Thank you for arranging a fantastic tour for the four of us on the Yangtze cruise, Chongqing and Guizhou.

You responded to my enquiries promptly and clearly.

The tour guides David and Jason were very knowledgeable and considerate to us.  They have a good command of the English language. Jason even arranged for the driver to carry a bag for the most senior of our group up and down the Yue Tang hotel in hilly XIJIANG.  This was very much appreciated.

I would recommend your services without hesitation.

Kind regards

Yim

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Misty

Misty

Reviewed on September 6, 2018

Dear Mr. Wonder Wang,

Thank you for following up with us. We enjoyed visiting China very much. The tour guides were really professional, friendly and spoke English really well.  I am glad we took the tour with your company.  It’s what we expected and more.  We did get to take the pictures we want.  There are one hour photo booths in the forbidden palace and the summer palace.  We took pictures at the summer palace and also some on mount Huashan. We loved it. We’ll definitely tour again in the near future. Thanks again. 

Sent from my iPhone

Misty

Beijing Tour

We took interesting wedding photos in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Julie

Julie

Reviewed on September 5, 2018

Hi Wendy,

Yes, safely back in Australia now. The cruise was very relaxing. It would have been nice to be able to get off the boat when you didn't want to participate in the optional excursions. I also think that the use of facilities, such as the pool, should be inclusive in the price. Staff and service were good. I have attached a few photos.

Regards

Julie

Yangtze River Cruise Tour

Yangtze River Cruise Tour

We had a enjoyable Yangtze River Cruise Journey

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Manoj

Manoj

Reviewed on September 4, 2018

Thanks Wonder,

It was all very well organized. I did give good feedback to all your tour guides. If there is any specific review I can help with for your company promotion, please let me know. I will recommend my friends to contact you if they wish to visit China.

Manoj

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Manuel

Manuel

Reviewed on September 4, 2018

Dear Mr. Wonder Wang,

I am again in touch with you, to express my greatest gratitude for the work done by you and your team of guides. I must say that its availability, and ability to meet the goals we have set, and to find alternatives, was gratifying and indisputably, was an added value to make this trip through china, a delightful ride. in which we had access to a small part of the history and culture of this great country. where we were able to contact people from urban centers to the most rural areas. and to feel at the end of your work, that everything, but everything that we have combined, has been fulfilled, and where it has been added more by the initiative of the guides themselves, enriching our trip. I would like to express my sincere appreciation for the professional, efficient and diligent work they have done, for total honesty. As far as our guides are concerned, I have nothing to point out that is not the total dedication to our group, fulfilling in all aspects with extreme kindness, friendliness and incredible education, elements that also contributed a lot, that trip that we dreamed and that I would not hesitate to recommend it to my friends and acquaintances, I would recommend it to my own son. 

As far as China Discovery is concerned, as I have already mentioned, I have been totally satisfied with the work done, and I would recommend and recommend to all my friends, acquaintances and family members who intend to pay a visit to your great country.

Thank you for the unforgettable moments you have given us.

I do not know what I can say more about your work, in an appreciation of 1 to 5 stars, my evaluation would always be more than 8 stars, because they were much more than a company, and your guides went far beyond a cold commercial relationship.

I am at your disposal for what you need to pay for your benefit.

Ps: As you understand, my English is weak and I am using a translator, I apologize for that.

I will send the original of this text in Portuguese in another email in order to use it. Thank you again for everything. 

Manuel

Chengdu Dujiangyan Tour

Our group visited Dujiangyan to admire the irrigation system

Jiuzhaigou Tour

The water in Huanglong Geopark is beautiful

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
T.J. Maa

T.J. Maa

Reviewed on September 4, 2018

Dear Vivien,

We are doing fine!

Thanks

T.J. Maa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Valeria and Tiziano

Valeria and Tiziano

Italy

Reviewed on September 2, 2018

Dear Rita,

We are finally back to Italy.

Thank you for everything. The tour was great. The places we visited were all gorgeous. The guides were ALL very nice people and extremely prepared and helpful. Kimi in Xi’An and Lee in Zhangjiajie were our favorite.

There is only one thing we would like to point out. In Yangshuo we had decided to see the second show at night to have more time for dinner (I have it in my program), but the guide told us that the planning was changed to see the first show at 7 pm, so we had to rush dinner and do everything really fast to see the first show in time. I wondered why we couldn’t see the second show as we arranged before. Anyway, we saw the show and everything was all right.

Maybe we will come to China again in the future, who knows! We will contact you again if we need help!

Thank you again!

Sincerely,

Valeria and Tiziano

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Rubi

Rubi

Reviewed on August 31, 2018

Dear Wendy,

We are back home after this great well-organized trip. We would like to thank you for your great work. All the arrangements you worked on coordinating were on time and in place. The guides were helpful and drivers brought us safely to our destination. I would like to thank you personally for the special effort you put into making right the glitch caused by the flight delay. I'm sorry it ruined your Sunday afternoon. Please let me know if there is an unsettled bill for the hotel in Kunming airport in case the airline didn't reimburse you for it (usually they do because it's their fault).

Again, thanks for your efforts who made this trip to China such a great one.

Best regards

Rubi

Shanghai Tour

We enjoyed the nightview in the Bund

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Frank

Frank

Reviewed on August 30, 2018

Hi Rita!

Lets forget this one :-) I found out some friends of mine are in Chengdu, so we’ll be drinking tea!

Thanks again for arranging all this. Wonderfull guide, great driver.

Will recommend you to friends that want to go as well!

Kindest regards,

Frank

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Elena & Willy

Elena & Willy

Reviewed on August 30, 2018

Dear Mrs. Wang,

We just got back home and we want to thank you once again for your help in organizing our China trip.

The cruise has been very interesting and we learned so much about the country and the people.

It has been a memorable experience also thanks to our exceptional guide, Kevin Bao, who accompanied us in Beijing.

Many thanks and all the best for your future!

Kind regards

Elena & Willy Noser

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Joan

Joan

UK

Reviewed on August 30, 2018

Hello Lily,

Good morning from the UK. Yvonne and I were discussing this after we returned to Beijing. We both felt that your company was the best and most professional, and that we would be writing to let you know. I am very happy to do you a positive review, and I’m sure Yvonne will be too. I’ll do mine later today when I have time to think about it properly. I’m only just recovering from the worst jetlag I’ve ever had ( I think!)  I know Yvonne has her grandchildren visiting her in Cyprus, so will be busy, but she’ll get onto this soon too.

Thank you!

Joan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
LORETO

LORETO

Reviewed on August 30, 2018

Greetings

Dear RITA

So far so good.

Regards

LORETO

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Felicia

Felicia

Reviewed on August 29, 2018

Hi Rita,

Apologize for the late reply. Once we got back, schools had started so we are all busy getting ready and adjusting to the new schedule.

We miss China! We really had an amazing time and can't wait to go back and explore different parts of China.

The one suggestion I have is about the meeting point. Maybe your company can set up a meeting point for each cities ahead of time. You can email it couple days before the customers leave for China. For example, meet the tour guide by gate 12 or meet the tour guide by the West gate, etc. So at least the customers will know what to expect.

Other than that, we think everything was wonderful! The food was great, the transportation was convenient, the guides were nice and knowledgeable.

I will pass on a good review to my friends when they need a tour company.

Hope everything is well with you and your family.

Best regards,

Felicia

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Maguy

Maguy

Reviewed on August 28, 2018

Hello Johnson,

We are having a great time In Shangai and visiting Tongli and Suzhou was an highlight for us Mary our guide and the driver are so good and helpful we love them .Tomorrow is our last day in Shangai and we are very very happy with the all over experience plus the hotels were all excellent so thank you very much for a great stay in your country  .

Cheers & Regards from Gerard & Maguy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Anna

Anna

Reviewed on August 27, 2018

Hello Wing,

Sorry for answering you so late.

Here after the answers to your email:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?   Yes, we really enjoy the tour and our tour guide

(2)  Do you have some suggestions for us to improve our service? we really loved the service and program.

(3)  If you come to China again, would you like to use our service again? yes for sure.

kind regards,

Anna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Julie

Julie

Reviewed on August 26, 2018

Hi Linda,

Yes we are on the cruise and everything is fine. Frank was very good and helped us all the way through to bag drop off, which was a slow process, there were so many people!

Thank you for a great tour, your guides and drivers are all very good, friendly and helpful.

In particular Summer was amazing and went above and beyond our expectations. She made our trip very special.

Thanks

Julie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Daniela

Daniela

Reviewed on August 26, 2018

Dear Wendy,

Thank you a lot for the extraordinary holiday you made possible.

Everything was good. Great organisation nothing wrongs.

The best well organized holiday we have spent since today by a travel agency and also by ourselves.

China was a surprise for us. So many things to visit and to do!

Interesting sites, good food and local people very kind.

In particular girls and women are very loveable and also very beautiful. Yours men are lucky! :)

We have also appreciate the great love and attention that Chinese people reserve to their babies.

So we are grateful for the great experience in China. We will suggest your travel agency to our friends.

Sincerely,

Daniela

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
ELEONORA

ELEONORA

Reviewed on August 24, 2018

Dear Wonder,

I want toI want to thank you for the perfect organization you've had.

All the guides (and drivers) were very good and very precise.

All contributed to making my trip to China really amazing.

If I had to go back to China, I would certainly write to you and if I had friends who want to visit China I will give them your contects.

Thanks a lot.

Sincerely

ELEONORA

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Kelly

Kelly

Reviewed on August 24, 2018

Hi Tracy,

We had a really great trip! Only wishing we could have stayed longer! All of our guides were really great and we loved the locations. One thing I think could have made things a little easier is if the guides knew of our dietary restrictions prior to meeting us. Overall, it was really great and you did a fantastic job putting this tour together for us.

Thanks so much!

Best,

Kelly

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Loraine and Andrew

Loraine and Andrew

Reviewed on August 23, 2018

Hi Catherine

Sorry for the delay - we have been back 3 weeks now.

We had the most amazing time in China- it was fantastic.

Everything was so well organised and perfect for us - the your guides were so knowledgeable and helpful.

We particularly wish to thank Andie and Kimi and of course you too. It was brilliantly arranged and we will highly recommend you.

Thank you so much for helping make this such a memorable trip.

Very best wishes

Loraine and Andrew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Anelle

Anelle

South Africa

Reviewed on August 8, 2018

Hi Riley!

Exciting day, thank you for asking, you'll never bother me. We went to the Tribe of Three Gorges this morning and enjoyed seeing the mountain stream and waterfall as well as the tribe's customs.

Anelle

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Lynn

Lynn

Canada

Reviewed on August 4, 2018

Riley,

I made it to the airport in Yichang with the help of the transfer service you arranged. I had a great time on the cruise and I learned many things about the area. Thank you again.

Lynn

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Riley
Joseph

Joseph

Reviewed on August 22, 2018

Hi Wendy,

The cruise was great. I enjoyed the sights along the Yangtze. The staff was friendly and helpful. The room and the boat’s facilities were very nice. The food was very good. Thank you for your assistance in booking the cruise. I have attached some photos for your use. Also feel free to use my feedback.

Joseph

Yangtze River Cruise Tour

Sunrise Seen from the Cruise

Yangtze River Cruise Tour

Wonderful Shows on Yangtze River Cruise

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Marc

Marc

Reviewed on August 20, 2018

Hi Wing Zeng,

Apologies for the delay! I well received your first email but was to busy at the office to reply right away, then I completely forgot about it...

We really enjoyed our trip, thanks a lot for the perfect organization!

Here are some feedback, I allow you to use this evaluation on your website if you want, but I don't have my travel pictures on my laptop...

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

The tour arrangements were perfect, matching our requirements. We will definitely recommend your services to our friends/family/colleagues!

(2)  Do you have some suggestions for us to improve our service?

Everything was perfect, no suggestions.

(3)  If you come to China again, would you like to use our service again?

We are living in China. Next time we require the involvement of a travel agency, we will definitely use your services in the coming years.

I also just added a comment on TripAdvisor

Thanks again for this wonderful trip and have a good week!

Marc

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Christian

Christian

Reviewed on August 19, 2018

Dear Tracy,

After spending a week in Vietnam and a few days in Singapore we are back in Switzerland.

Thank you again for organising our tours and pick up while we were in China. The service you and your company provided was excellent and I would recommend you to anyone I know going to China.

You were extremely responsive in getting back to by e-mail and putting together the itinerary and the people on the ground who took us on the tours were very friendly, spoke good English, competent and punctual.

Overall I was positively surprised by your service and glad that I found your company via Tripadvisor.

In terms of the tours the Great Wall and the visit to the Panda base were the highlights. It was impressive to see the Great Wall and the nice surroundings and the whole family liked the Panda base and the kids enjoyed the photos with the pandas. In addition, both places were easy to access and not that crowded i.e. no queues. The visit to the 798 art district was also very enjoyable.

My wife and I also liked Qing Cheng mountain but were overwhelmed by the crowds and the queues. It was I I depressive to see the amount of people getting on the shuttle busses and standing in line for the cable car. We had a very tight schedule so it was only possible for us to go to Qing Cheng in the afternoon - if I were to recommend this trip to friends I would probably tell them to get up very early and try to beat the crowds.

Overall as said it was an excellent trip and I would use your company again and would particularly like to thank you for the very good organization.

Kind regards

Christian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Mark

Mark

Reviewed on August 17, 2018

Hello Wendy

Sorry it has taken me so long to respond. The trip that you and your team arranged for us was fantastic.

Please me my answers to your questions below.

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, always very polite and patient

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Very satisfied – excellent!

  5. Do you have any suggestions on improving our services ?
  6. Only 1 thing – for the accommodation perhaps you could suggest to people that there are 5 star hotels of course but there are also more local hotels closer to the city with a better feeling for the local culture.

Regards,

Mark

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Yuyaka

Yuyaka

Reviewed on August 17, 2018

Hello, Ms. Linda

I had the nice trip. Your arrangement was grateful. Ms. Wang, our guide was kind and friendly. I would like ask you tell her my gratitude.

I would like to go the Cruise someday again. I will write a review in trip advisor.

Thank you very much.

Yuyaka

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Mr. Hayashi

Mr. Hayashi

Reviewed on August 17, 2018

Thanks Ms. Lyn Wang

Now my trip was finished and I stay in Chengdu one night to breathe.

2nd day morning in Tibet, that means 1st sightseeing day, special event was held once a year at temple, our guide changed schedule for this, but so many visitors gathered. So we must have given up joining in this special event.

I am ok to give up, because of wasting time.

Guide has well enough knowledge. Very helpful.

I often visit china,4ー5times a year. Normally easy access places. If I visit deep area, I must ask you again.

Thanks 

Mr. Hayashi

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Sammy

Sammy

Reviewed on August 16, 2018

Hi Johnson,

Hope you are doing well. I have written my review below. I finally got a moment after coming back to the US. I think you do an outstanding job and you always looked after my interests. The trip would have been a lot better if we took the highway route, if the hotel issues were sorted out, and we had the welcome dinner to get acquainted. None of those things were your fault. The fact that you stepped in and took everything I said seriously showed how great you are with your clients.  So, thank you so much for everything.

Really appreciate all that you did.

Johnson provided prompt reply and answered all of my questions, from 7 months before the trip started all the way to when the trip was happening.  He is always patient and provides clear answers to questions.

The tour arrangements were planned well.  We had some issues with the hotel bookings and execution of the itinerary. I e-mailed Johnson and he was the one who worked with the local offices to get everything straightened out.

I would definitely recommend the agency to anyone traveling in China.  They are committed to taking care of any issues that arise.  Also, they were very thorough on the paperwork for Tibet, which is not easy.

I think Johnson genuinely cares about his clients and is committed to to giving his clients the best experience possible.  He works to resolve any problems and always takes the responsibility to find a fair solution. 

Best regards,

Sammy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Peter

Peter

Reviewed on August 16, 2018

Dear Jack,

Just wanted to let you know we are really enjoying our Guilin tour. The hotel was very nice and both the guide and the driver are professional and very pleasant to deal with. We also got our reimbursement, so thank you for that as well.

Best,

Peter

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Madeline

Madeline

Reviewed on August 16, 2018

Dear Rita,

Thank you for your immediate attention regarding the beds. The arrangements you have made are perfect.

I have also just received the package you sent to the hotel. Thank you very very much for your generosity. My children love their panda souvenirs and the fans are beautiful. I cannot thank you enough for your wonderful organisation and for making our trip so memorable.

Regards,

Madeline

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Reihaneh and family

Reihaneh and family

Reviewed on August 14, 2018

Dear Lyn,

Thank you very much for the lovely tour. We arrived home safety early morning today and I just wanted to thank all your staff and the management for their cooperation to welcome me and my family. The two tour guides especially were exceptional (Kai, Jerry) and gave us their best efforts. We loved China and hopefully we will come back in future.

Best regards,

Reihaneh and family 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Andrew

Andrew

Reviewed on August 15, 2018

Hi Lily,

Where to start, we had a fantastic trip, everything you put in place worked very well, thank you! Some specific comments:

Yangtze Cruise - we (two couples travelling largely independently) joined the cruise early evening Saturday, after an excellent meal at a local restaurant. Check in was very easy and the staff were incredibly friendly and welcoming. We went for the 2500 CNY per room upgrade to a suite, with a smaller more intimate restaurant and executive lounge access. We declined the drinks package, though for some that may be good value. The boat was very clean and comfortable, akin to a good 4/5 star hotel, plenty of space and great views of the stunning gorges. Our only gripe was food, after 10 days of superb food prior to joining the cruise we found the meals a bit bland - far from bad and we did eat but just not terribly enjoyable. The staff were universally superb, those with whom we had most contact were Allan, Jenny and Jessica - all 5-star with superb English.

Beijing Wall/Summer Palace - Candy called on the previous evening to ensure all was well, we were collected at 6:45am as agreed and made the Great Wall in good time. It’s quite a climb to get to the cable car, Candy could have improved the experience by considering the walking pace, one of the party was feeling a bit unwell after the brisk climb - taking a few minutes more would have been better. We booked to go up on cable car (chair lift not my favourite) and go down by toboggan, this gives a very good one-way walk along the wall, mostly downhill. The wall is incredible, Candy had to go back to base to fix an insurance issue, we would have preferred to get her commentary along the wall but it was still stunning. By the time we were leaving the wall the queues were huge, best advice is the go early!

We dropped in to the Summer Palace on the return drive to Beijing, it was lovely although after the wall all else feels a bit ordinary. I should mention the excellent car and driver, all in all a good trip.

Qian Warriors/City Wall/Muslim Street - Alison collected us at 8:30, as arranged and we drove for 90 minutes or so to the warrior site. What a remarkable and truly spectacular morning, it is vast and the work which has gone into excavation and restoration is hugely impressive. We were very well guided throughout and then enjoyed lunch at a nice hotel nearby. By the time we got back to Xian the rain was coming down hard, nevertheless we enjoyed seeing the city wall and Muslim St, I only wish we had been hungry there, the food looked superb. Excellent guide, and very good driver, on the negative side the car was quite old and a bit uncomfortable - not to the standard of others. Finally, we tipped the guide at the end at same level as day previous, we left her to decide on a split between guide/driver, that seemed to cause an issue.

Chengdu Pandas/Gardens/Park/Afternoon Tea - Gila collected us at 8:30, again very prompt and professional. The Panda base was excellent as was all other aspects, particularly the lunch at a local restaurant chosen by the guide. Gila was a real star, she worked incredibly hard to get us best views and shorted queues , also seemed prepared to go on as long as we wanted at all stops. The car and driver excellent too, all three tours were excellent but this one gets 6-stars.

Overall first class, any criticism above is minor and in no way diminished the experience.

A special mention for Lily at Yangtze River Cruise, from the first to last her service was impeccable. Always prompt and professional, I know China quite well, my initial approach was to fix the cruise but the three driven guided tours were really superb - have attentive professional support left us to enjoy the wonder of China!

Please feel able to use any or all of the above on your site.

With grateful thanks,

Andrew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Lisa

Lisa

Reviewed on August 14, 2018

Hello Leo,

Firstly I would like to thank you for your work in organizing our tour. It was fabulous!

Very important to us was our guide. Lobsang was absolutely fantastic. He was very knowledgeable, passionate about his country and tentative to the group needs. We had a fabulous experience because Lobsang was so good. We are feeling very grateful for him sharing his piece of the world with us.

I will be sure to recommend your company and Lobsang with others who are interested in visiting Tibet.

Thank you,

Lisa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Madeline

Madeline

Reviewed on August 14, 2018

Dear Rita,

Thank you for your email.

We are having a wonderful time in China and enjoying all the sights. The tours guides have been very friendly and helpful and the tours have been very well organised.

It is a shame we cannot meet in Chengdu as I wanted to thank you personally for your help in organising our trip. I understand that it will be difficult with the tight schedule. I would like to say a big thank you to you for all your assistance, we are very grateful for all your help.

Just one thing, as I have three children and the twin rooms only have two beds, the tour guides have been helping us to arrange an extra bed when we check in at each hotel so far. Is it possible to organise an extra camp bed in the twin room for the other hotels on our trip so this is ready for us when we arrive?

Again, many thanks for all your help.

Regards,

Madeline

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Nadja

Nadja

Reviewed on August 13, 2018

Hi Leo,

Thank you for your message.  We just returned back home yesterday from Shanghai, after 20 hours of travelling.

The Cruise was really enjoyable, amazing scenery and excellent quality of program, staff and food! The room was really good as well.

The only thing that was bit hard was finding the ship in Chongqing :-) But we managed to find it, haha. And maybe the final day for the optional tour it was not really clear what to expect from this tour (maybe include some pictures?), so we ended up taking the standard tour.

Also really enjoyed the Fengdu Ghost Town optional tour. And maybe a bit longer sailing in the Wu Gorge would be great as well as this was really amazing scenery.

Thank you for booking the tour, will definitely recommend your company to others in the future!

Best Regards,

Luuk

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Adrian

Adrian

Reviewed on August 14, 2018

Rita,

Thank you.

We can’t access gmail most of the time. Yes we had a lovely day.

Kind regards

Adrian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Luuk

Luuk

Reviewed on August 13, 2018

Hi Leo,

Thank you for your message.  We just returned back home yesterday from Shanghai, after 20 hours of travelling.

The Cruise was really enjoyable, amazing scenery and excellent quality of program, staff and food! The room was really good as well.

The only thing that was bit hard was finding the ship in Chongqing :-) But we managed to find it, haha. And maybe the final day for the optional tour it was not really clear what to expect from this tour (maybe include some pictures?), so we ended up taking the standard tour.

Also really enjoyed the Fengdu Ghost Town optional tour. And maybe a bit longer sailing in the Wu Gorge would be great as well as this was really amazing scenery.

Thank you for booking the tour, will definitely recommend your company to others in the future!

Best Regards,

Luuk

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Wolfgang

Wolfgang

Reviewed on August 13, 2018

Dear Yanny,

We have finished now our leisure tour and arrived in Hangzhou for work.

Thank you for your expert guiding, very appreciated. You can cite us as reference!

I can recommend your tour as far as the organisation of our tour specifi9cally which is not a package tour in the normal sense.

I guess Yagtze River Cruise tour is an efficient travel agent.. at leats I can say that you are :-)

I will certainly not wirte a public sharable blog on our travel....

I recommended you (personally) already to other people from my conference.. You might get feedback.

All the best

Wolfgang

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Yanny
Surendranath

Surendranath

Reviewed on August 11, 2018

Dear Vivien,

We are back in India.

First of all my thanks to you on this wonderful and meticulously planned tour. We never faced a single problem at any time of the tour.

My sincere thanks to Kei and Andy, out two highly enthusiastic guides. They were very accommodative and friendly.

Surendranath

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Alexandre

Alexandre

Reviewed on August 7, 2018

Hi Vivien,

We have like very much your gift.

Casie was the best guide up today.

For the train at Shanghai airport.

From town Hangzou How do we do?

Best regards

Alexandre

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
ALEX

ALEX

Reviewed on August 9, 2018

Hi Vivien,

Nice cruise we have understanded.

Nice boat nice service

Best regards.

ALEX

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Leanne and Nancy

Leanne and Nancy

Reviewed on August 8, 2018

Dear Rita,

Nancy and I have just completed our tour organized by yourself, we wish to congratulate you and your guides for an amazing three days. We have been made feel very welcome and they were both very attentive, answering our many questions with lots of information and interesting stories. We especially would like to thank Leon our Beijing guide, his excellent English and accommodating nature made for a very enjoyable few days.

We would recommend your company and your guides to everybody, thank you once again,

Respectfully

Leanne and Nancy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Lynne

Lynne

Reviewed on August 8, 2018

Hi Wendy,

Thank you for a wonderful tour. We are home safely and carry many fond memories. What an amazing country China is. I have written you an evaluation. Faye will likely do her own evaluation and send it to you separately.

I will look at the trip advisor link on the weekend when I have more time, as I have not put an evaluation on trip advisor before.

I have many photos, but I have selected some that do not identify people without their permission.

Best wishes

Lynne

Tibet Tour

Drepung Monastery - One of the Three Greatest Monasteries in Lhasa

Shanghai Tour

Nigh View of Shanghai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Lauren V

Lauren V

Reviewed on August 8, 2018

Hi Tracy,

My apologies in not getting this review to you sooner. 

Thank you for all of your help organizing our trip to China.  My cousin and I had a wonderful time.  We really appreciated the surprise souvenirs you sent us too!  Below is a review for you to use.  I do not have Trip Advisor, but you can use this on your website or post if you'd like. 

REVIEW:

My cousin and I recently returned home to the USA from a two week private tour of China (June 2018), where we visited Beijing, Zhangjiajie, Xi'an, Chengdu, Guilin, and Longsheng.  We were skeptical at first about using a foreign company to plan our trip and exchange currency.  We tried to look up reviews and found limited information.  We were pleasantly surprised at the level of attention and customer service provided by China Discovery, our agent Tracy, and each individual tour guide.

China Discovery has many travel agents and connections throughout the country.  Using this company helped alleviate the stress of researching and planning a trip in a location that we had never visited with a language we were unfamiliar with.  They were very reliable for our trip.

Tracy Tan was wonderful!!  We were so grateful that she was our travel agent.  From the start of our trip with the initial inquiry email to the very end on our travels home, she was quick with her replies and tailored the trip to our needs.  Even after the trip was completely organized, she shuffled around the cities on our tour because it was very important to us to have extra time to visit Zhangjiajie.  Her knowledge of the areas, things to do, and travel in between cities were very useful and thoughtfully executed.  The itinerary she compiled was catered to our needs based on activities we enjoy to help make the most out of our experience in China.  We wanted to visit some less popular tourist sights and get a good feel for the beauty of the land and culture.  We explained what cities we wanted to visit, what places we wanted to see, and things we wanted to avoid, and Tracy took care to plan the trip of a lifetime. 

The individual tour guides that traveled around with us in each city were also great.  Each of them were very factual and professional.  They also helped with our inquiries for activities and travels during our time outside of the daily scheduled tours.  Randy in Beijing had a lot of knowledge about the history of the country.  Timo in Xi'an was friendly, insightful, and engaging about Chinese history.  Nancy in Chengu was also well informed and thoughtful.  Chin in Guilin/Longsheng was resourceful.  All of the tour guides were hard working and sensible in planning our daily trips, places to eat, and using their exposure to tourism to help translate not only the language, but also the understanding of the content and culture. 

I would highly recommend China Discovery to any of my friends and family who are considering a trip to China.  I have encouraged others to visit China after our recent tour and am excited to bring my husband back some day.  Thank you China Discovery, Tracy Tan, and all of our tour guides for an amazing trip!

Lauren V

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Lorenzo

Lorenzo

Reviewed on August 7, 2018

Hello Lily,

Sorry for the late reply.

Attached you will find the filled evaluation form.

1)   Yes. You always response quickly

2)   Arrangements were well handled and uncomplicated. The booked ship cruise met our expectations fully. We were very satisfied with the tour guide in Chongqing and the transfer. Receiving train and flight tickets was very simple and without any problems. All in all, the management of this trip was excellent.

3)   Yes. I’d like to recommended your service.

4)   The company is well-organized, employees are well trained, friendly, cooperative and efficient. E-mail reply speed and quality always satisfying.

5)   It would have been better if the ship would have been declared as a national category 5-star ship. Especially on the website it seemed like an international standard 5-star ship. This information would bring better transparency.

6)   Feedback can be used for publishing. Since I did not have time yet to import the photos to my computer, I am not able to send photos now.

Since it was not yet able to import my photos to my computer, I cannot send any photos at the moment.

Thanks again for your great help.

Best regards,

Lorenzo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Zarina

Zarina

Reviewed on August 7, 2018

Hi Lily,

I’m so sorry for the delay. We have not long returned from our trip. I wanted to let you know my review, as below.

Booking our China trip with a tour guide and driver was the BEST investment we made on our trip. I doubt very much that we would have been able to navigate our way around this beautiful country without our personal guides. Since English is not spoken very often in the area we were, it was such a help to have our guide Jane and driver, Mr Tang. Jane was exceptional in her service, her English was excellent and she was very knowledgeable. She went above and beyond to deliver an exceptional service and we are forever grateful to her. She helped us immensely. Our driver was also very professional and courteous and we had a great time with him and his comfortable vehicle.

Last and certainly not least, I would like to commend you Lily, on your professionalism and your promptness. You accommodated all of our needs with ease. I know at times I was difficult, changing plans around including last minute changes but you handled it very well and we ultimately ended up with the best trip ever. So much so, that we plan to visit China again hopefully soon, and bring our 3 children with us this time. Thank you so much to you and your team for being an integral part of our wonderful Chinese adventure. We highly recommend your organisation.

Zarina

Beijing Tour

Forbidden City - One Landmark of Beijing

Beijing Tour

Our Great Time on Great Wall

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Yael and Mickey

Yael and Mickey

Reviewed on August 6, 2018

Hi Lily,

We landed back on Israel. Thank you for a wonderful tour. You may provide my email for reccomendations and reference. Best. Y

Yael and Mickey

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Aman

Aman

Reviewed on August 1, 2018

Thanks Rita

We had a wonderful trip and we appreciated all the effort that you as well as the guides put into making our trip memorable. The initial problems were beyond anyone’s control and we felt that your agency tried to do the best for us given the available resources.

I have copied Rupesh and Chris in case they want to add anything.

Best,

Aman

Tibet Tour

Holy Barkhor Street

Tibet Tour

We visited Ngari in Western Tibet

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Kevin

Kevin

Reviewed on August 4, 2018

Hi Rita,

Thanks for the support.

We had a wonderful visit / time in Tibet, we both loved it.

We had some issues getting back to Guangzhou due to some delays in the airport but these things happen.

Thanks

Kevin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Muhamed

Muhamed

Reviewed on August 4, 2018

Hi Rita,

Thanks for the support.

We had a wonderful visit / time in Tibet, we both loved it.

We had some issues getting back to Guangzhou due to some delays in the airport but these things happen.

Thanks

Kevin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
P. Lew

P. Lew

Reviewed on August 2, 2018

Dear Wing Zheng,

This is the message I sent to my friends over the world. I have also written an article on our journey in Tibet, which will appear this saturday in our local daily newspaper. It is in French and will be accompanied by some photos. Attached is the article. You can also find it on site lemauricien.com ( section FORUM).

Thank you Wing Zheng

P. Lew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Juan

Juan

Reviewed on August 2, 2018

Dear Wing,

Thank you so much for everything!!

We are very happy for all the arrangements they made for our trip to China, we liked the sites and visits very much, the hotels that they booked, the meals and the attention we received, they are an excellent company!

Only one suggestion is that we would have liked more time in Wangfujing street.

We will recommend them with family and friends. Very soon we will plan a new trip to Tibet and of course we will need them.

Greetings and again thanks for everything!

Juan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Minh

Minh

Reviewed on August 1, 2018

Hi Tracy,

We had a wonderful time.  Kids were a bit tired from all the walking and site seeing on hot days but they will have many great memories.

The tours guides were punctual and very pleasant with lot of knowledge about the local areas. Would definitely recommend you to use them in the future.

Sincerely,

Minh

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Stan

Stan

Reviewed on July 30, 2018

Hi Lily,

You met every challenge with superior service. Thanks for making all the extra connections that had to be made because of the bad weather. I will recommend your service to everyone who asks.

Thank you so much. We thoroughly enjoyed our first trip to China.

Stan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Lorenzo

Lorenzo

Reviewed on July 29, 2018

Hello Lily,

Sorry for the late reply. I did not have WiFi on the ship and we arrived just today in Beijing.

Everything went fine and it was a very pleasant and nice trip. Also in Chongqing there where no problems with disembarking or transfer.

Thank you again for your help and efforts. I will send you the feedback letter when I return to Germany.

Best regards,

Lorenzo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Phil

Phil

Reviewed on July 25, 2018

Dear Lily,

Good afternoon.

My husband and I would like to say thank you and your team for the great job. And thanks for the gifts. We appreciate very much.

Leila is a excellent guide and Mr. Ai as well (driver).

Thanks for everything.

We had a lot of fun in Guilin.

Best Regards.

Janislene

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Phil

Phil

Reviewed on May 16, 2018

Hi Lily,

Thank you for your emails and support.

Firstly, I want to tell that we enjoyed our Three Gorges Cruise, it was very relaxing and we met some lovely people on board. The ship was not too large, and well-appointed and the crew were extremely helpful and filled the cruise with happy memories for us.

The Three Gorge scenery was wonderful, and we enjoyed all the included excursions (we did not take any additional ones). We thank you also, Lily, you were very very quick in your replies to our many questions, and your arrangements were excellent. So much so that we felt very supported by you even though we were independent travellers, who were not part of a group. The high speed train transfer from Beijing to Yichiang was long, but very informative of the countryside. The return flight from Chongqing was straightforward as we were met by your agent and transferred from the ship to the airport.

I attach some photos for your website. Feel free to use any.

Regards

Phil

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Ramona

Ramona

Reviewed on July 31, 2018

Hi Wonder,

Sorry for not responding sooner.  It’s been busy since I returned.

I want to give you a more specific answer to your questions when I get a chance, but I could not have done this trip without you. And Candy was fantastic in Beijing, as was Daniel in Chengdu. Johnny was also very helpful in Xian. I did this trip for my Mom, and she had a great time!

I will get back to you, but 2 things to pass along.

I know I asked for it, but wish I had skipped Dazu. It was a little too much, as was Charlie frankly, who obviously was very knowledgeable. I Or just hung out in Chongqing for the day, which actually was interesting. Next time I am asking you about the itinerary. ;)

And in Xi’an, the van that picked us up and for the tour the next day was a little suspect but easy to recognize — we called it the wolf van.  It was not as comfortable as the others we had. But the woman who drove us to the airport when we left was awesome.

My only regret is that I did not rely on you more for advice. Now I know and am happy to let others know, too.  I will get back to you.

Ramona

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Sam & Sheraga

Sam & Sheraga

Reviewed on July 28, 2018

Dear Johnson,

I write to express my appreciation and to thank you for the successful trip.

From the moment we wrote to you we got respond immediately, with a great deal of professionalism, courtesy and flexibility.

Although the trip was very complex, including internal flights and long trains, I must point out that it was perfect. Everywhere there was a local English-speaking guide with a car, all of whom were full of goodwill and professional knowledge, the hotels were of a high standard exactly what had been agreed upon in advance. We understand that it is difficult to plan such a trip with zero mistakes and I am happy to note that this was indeed the case.

Thanks again for the excellent service.

Of course I will publish on the Internet and recommend to all my friends about the successful trip.

Sam & Sheraga

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Peter

Peter

Reviewed on July 26, 2018

Hi, Catherine,

As requested, comments below:

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes Catherine did a good job. It helped that my China family could call her to check on some details

How do you comment your tour arrangements?

Generally the tour worked fine, except for the train transit through Chongqing where we did not know we had to take a bus on a 30 minute ride. I recommend you avoid this type of connection. The guides in Chengdu and Lhasa were both good and the transport was comfortable.

Are you willing to recommend our service to your people who also have an interest to visit China?

Yes, your service was good.

Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

I will find some good ones to send you. 

Peter

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Sheri

Sheri

Reviewed on July 26, 2018

Hello Echo

Just wanted to let you know that we had a great trip. Thanks again for all of your efforts to coordinate everything. We will be very happy to recommend China Discovery to our friends and look forward to another trip to China at some point in the future.

Thanks

Sheri

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Chaim

Chaim

Reviewed on July 26, 2018

Dear Ms. Lyn,

Thank you so much for organizing my very successful tour to Xian and Guilin. I’m very grateful. The drivers and the guides (Mary and Bruce in Xian, Eric in Guilin) were superb: knowledgeable, generous, caring, and very nice indeed. Please covey to them my gratitude.

I’m about to fly back to Tel Aviv tonight. I might come back to teach in Beijing next year and get in touch then again. I’ll recommend your services to all those I’ll know who plan to visit China.

Thanks again,

Chaim

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Maria

Maria

Reviewed on July 25, 2018

Hello Lyn,

We have  enjoyed  very  much this  trip  to Chengdu  and Tibet.

I send you  some  pictures  of this trip. Thank you very  much for the  organization  of this  trip.  Undoubtedly we will choose  this agency if  we  return to China.

Best regards,

Maria

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Peter

Peter

Reviewed on July 24, 2018

Hi Wing,

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

We would highly recommend this service to our friends or anyone else who will be visiting China. China Discovery had excellent service. We booked our tour a little late and we wanted a three day tour in Shanghai and a three day tour in Beijing. Despite that we only booked the tour 2 days in advance, they managed to put together amazing guides who had a lot of knowledge. The guides and drivers were always on time and extremely helpful, nice and easy going.

(2)  Do you have some suggestions for us to improve our service?

Honestly, we had a perfect and great experience and there's honestly nothing I can think of that would improve your service. Your service was unbelievable. We did not expect such great service! It made our trip so much easier.

(3)  If you come to China again, would you like to use our service again?

Of course! We have already recommended you to family who we travel to China in the near future.

We also made review on TripAdvisor.

BR

Satbinder

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Satbinder

Satbinder

Reviewed on July 24, 2018

Hi Wing,

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

We would highly recommend this service to our friends or anyone else who will be visiting China. China Discovery had excellent service. We booked our tour a little late and we wanted a three day tour in Shanghai and a three day tour in Beijing. Despite that we only booked the tour 2 days in advance, they managed to put together amazing guides who had a lot of knowledge. The guides and drivers were always on time and extremely helpful, nice and easy going.

(2)  Do you have some suggestions for us to improve our service?

Honestly, we had a perfect and great experience and there's honestly nothing I can think of that would improve your service. Your service was unbelievable. We did not expect such great service! It made our trip so much easier.

(3)  If you come to China again, would you like to use our service again?

Of course! We have already recommended you to family who we travel to China in the near future.

We also made review on TripAdvisor.

BR

Satbinder

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Con and Sue

Con and Sue

Reviewed on July 23, 2018

Hi Catherine,

We loved our 2 day stay in Wuyishan

Cherry did a very good job - tried very, very hard !!!

Our driver and all pick ups were fantastic and on time !!!

Hotel was FABULOUS !!!

Breakfasts and lunches were great.

We do recommend you to anybody going to China.

You (Catherine Liu) worked very hard and replied very quickly to all our queries - Thank You !!!

Our only minus was the show - We booked with you in June and yet our seats were in the LAST row - Shouldn't you have bought the seats much earlier so that we would have been further towards the front ?

Cheers

Con and Sue

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Jessica

Jessica

Reviewed on July 21, 2018

Hi Wendy,

Thank you for helping me coordinate our Hunan trip, it was so much fun! I will answer your questions, as well as write a review on Trip Advisor. Thanks!

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Wendy, our travel consultant, was very patient and accommodating to my specific needs. I told her areas I was interested in traveling in, and she made sure to create a specialized itinerary that was made for my liking. When plans fell through and one of the national parks was closed, she immediately contacted me and helped me plan out another back up trip. Her communication skills were effective and timely.

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Our tour guide, Tony, ensured that my husband and I had a wonderful time. Not only was the tour educational, Tony answered all of our questions professional and with humor. The weather was extremely hot, but Tony made it very bearable and worthwhile. We had an amazing time visiting the National Parks and Tony helped incorporate last minute changes.

  5. Do you have any suggestions on improving our services ?

Everything was seamless!

Jessica

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Harsh

Harsh

Reviewed on July 21, 2018

Dear Vivien,

First of all, a very warm and hearty 'thank you' for the excellent tour you organized for our family. I am sure my son would have already written to you. By the way, all the tour guides were superb, but I still need to make special mention of the last one - who took us around Guilin and to Yangshuo. She really outshone all the others.

I have strongly recommended you to my friend Mr. Chen in Wuhan for our groups from my University in the US whom I bring to China every summer. You may hear from him in due course. We typically go to Shanghai, Yichang/San Xia, Xi'an and Beijing.

Lastly, you recently sent me an email at this address (1 or 2 weeks ago) which I seem to have accidentally deleted. Could you please resend that.

With best wishes

Harsh

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Abrie

Abrie

Reviewed on July 20, 2018

Hi Wonder,

Yes sure. I am well, thanks.

The cruise was great, truly 5 star standards. The price was very reasonable, my cabin was very good, the dining room and meals were fantastic, and the open air upper deck was wonderful too. Other things like the bar area, gym, and snack shop also helped make things more enjoyable. The on-board staff were all very professional and friendly and bilingual. The on-board entertainment and scenic spots during the cruise were very well presented. Offshore excursions were very well planned and impressive and the local tour guides were very good too. I would definitely recommend this cruise to anyone.

Best Regards,

Abrie

Yangtze River Cruise Tour

Beautiful Shibaozhai Pagoda during his Yangze River Cruise Tour

Yangtze River Cruise Tour

Good Views Seen from Cruise

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Judy

Judy

Reviewed on July 20, 2018

Hi Lyn,

At airport now waiting for flight to HK. Doris Li was a good guide, very helpful n friendly - her English was fairly good but not excellent. I would rate Jackie Hu as 5 stars n Doris as 4 stars. Lucy Cheng is good n careful - she drives her own new car with wifi ( she’s a “ Lau pan Liang”) and sometimes she is not sure where to park her car. Mr Yue who drove us in Huangshan is an experienced professional driver - excellent, careful and safe drivers knows all the places very well. We’re very happy with your travel agency n the 2 guides n 2 drivers you got for us. Thank you very much. I will recommend China Discovery to my friends. Judy Koh

Judy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Larisa

Larisa

Reviewed on July 18, 2018

Hi Echo,

Thanks for your help with our group. The faculty said that everything went very well and we would definitely recommend your services.

I hope you are having a nice summer!

Larisa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Scott

Scott

Reviewed on July 18, 2018

Hi Rita,

Thanks for your note. We had a great time. Your service is fantastic. We particularly liked Kevin in Beijing and Timo in Xian.

I’ll send you a couple of pictures soon.

Thanks and best,

Scott

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Rose

Rose

Reviewed on July 18, 2018

Dear Leo Li, 

Clients arrived home safely and were thrilled with their tour and your Company.  They had so many wonderful things to say about the guides and the tours your Company provided. According to Mrs. Wallace, your guides were excellent; they were always on time for greeting my clients so that they were never  left unattended.  Everyone spoke excellent English and made the tours so interesting.  Thanks again for taking such good care of my clients, we will be sure to use your Company again in the near future and will let other Travel Agents know what a competent and exceptional Tour Operator for China.

Best regards,

Rose

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Thayer

Thayer

Reviewed on July 17, 2018

Thank you!

We are having a great time and are sorry to have to go home a bit early.

Thayer

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Richard and Hamad

Richard and Hamad

Reviewed on July 17, 2018

Dear Jack,

Good morning from Riyadh!

Hamad and I are now back on Riyadh after an incredible month--long trip to   Nepal, Tibet and Bhutan.

With the sole exception of our experience with your agent on Kathmandu on the day of our arrival, everything was excellent and perfectly organized.

Our guide in Tibet, Tenzin, was a goldmine of information as well as a very kind individual and Puchung, our driver, was always punctual and polite, as well as a very safe driver.

In Bhutan, our guide, Jigme, was always read to answer our questions and did his utmost to ensure that we had a wonderful experience in Bhutan. Domche, our driver in Bhutan, was a master at navigating the tortuous roads of central Bhutan, where ongoing road-widening and wet conditions made driving difficult.

We thoroughly recommend all the hotels we stayed in, with the exception of the Nyingtri International where no one spoke one word of English.

Finally, we wish to express our sincere thanks and appreciation of the unceasing efforts that you undertook to design the perfect Himalayan adventure from the moment we contacted you 6 months before our trip began until we completed it.

Thank you also for the gift of scarves! We both liked them very much.

We heartily recommend Tibet Discovery (China Discovery)to anyone wanting to enjoy the perfect trip to Tibet, Nepal and Bhutan.

Sincerely,

Richard and Hamad

Bhutan Tour

The scenery in Punakha (Bhutan) is very beautiful

Tibet Tour

We had a wonderful sightseeing of Mount Everest

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Bovo

Bovo

Reviewed on July 16, 2018

Dear Catherine,

We were pleased with our tour, specially about the service provided from our travel consultant, who patently answered all our questions.

I would make some changing about the tour rout, many monasteries and not much landscape, but perhaps that was our mistake.

The hotels and the food was excellent. the guide and driver was also okey, they answered all our doubts and give us a lot of advises.

We had a wonderful trip.

Thank you.

Regards

Bovo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Susan

Susan

Reviewed on July 16, 2018

Dear Catherine,

Please accept my apologies in forwarding you a late big THANK YOU for yours and China Discovery thoughtfulness.  I received the gift yesterday through another of my friends Rose and Sharon, who will both be on tour with you in October or November.  Karen does not live near me, so she passed it on to her neighbor, Sharon. .  Mr. and Mrs. Ghia who was also in the group  lives across the street from us.  They also told me the service and tours were excellent and will be referring their friends to you.

Mr. and Mrs. Low, Mr. and Mrs. Lai and Mr. and Mrs. Lu are all so excited about their upcoming trip in the fall. We are all good friends and we have shared many of our China photos with them, from scenery to food! I’m sure they will love their itinerary, hotels and tour guides.  ALL the tour guides you provided were knowledgable and the best.  They also listened to our needs and preference which made our trip exceptional.  I certainly appreciate the care you and China Discovery have given to all of our friends.

Yes, the gift was lovely and so beautiful, representing your Sichuan area embroidery. The gift had a lot of meaning!  I wish we had a chance to meet with you too, but maybe the next time when I am in China for another tour!

Thank you again for your thoughtfulness,

Sincerely,

Susan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Michael

Michael

Reviewed on July 14, 2018

Hi Leo,

Sorry for the late reply. I was quite busy at work after returning from my vacation.

My tour in China was quite good and enjoyable.   All the guides spoke good English and were quite knowledgeable in the different areas that we visited.  The drivers were on time and professional.  The transit between the 3 cities went quite smoothly with no issues.

The hotels were clean and located relatively close to the attractions.   The Peony hotel in Luoyang was quite nice, however, I found it to be a bit warm in the evening.  It seems it was not possible to adjust the temperature in the room; only adjust the fan speed.  Aside from this issue, everything else was fine.

Overall it was a nice and enjoyable trip!

Best Regards,

Michael

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Stephaniee

Stephaniee

Reviewed on July 13, 2018

Hi Vivien,

We had a fantastic holiday and would totally recommend China as a destination and your company as the travel agent.

We’re both really busy catching up on work at the moment, but if you can give me a couple of weeks we’ll sort out some photos and let you know our thoughts on the trip.

Thanks.

Stephanie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Steven

Steven

Reviewed on July 13, 2018

Thanks Lily,

Thank you for your gifts very thoughtful

Cheers

Steven

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Jessica

Jessica

Reviewed on July 13, 2018

Lily,

Below is my opinion of our tours in China :

It’s blast and nice to have this trip in China !

First, the arrangement from China Discovery Tour was very efficient and Lily did an awesome job to pre-arrange a wheelchair for my injured foot. All was done exactly as the tour’s description, and no skipping or reschedule.

Tour guides in Beijing and Shanghai are knowledgeable, especially the one in Shanghai (Maria) who did an awesome job and was very caring , greatly appreciated.

We have no complaint about this trip as all was managed well.

Regards,

Jessica

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Stan

Stan

Reviewed on July 12, 2018

Hi Lily,

We received our passports. We arrived here in Chongqing. Everything went very smoothly. Please send our sincerest thanks to everyone who helped. It is greatly appreciated.

We understand the flooding situation and will be picked up at 2:50 Friday to be transported to a bus to take us to the Cruise ship. Thank you for all your work, not only for us, but for all those who also had to have their schedules redone.

Stan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Andy

Andy

Reviewed on July 12, 2018

Hi Wing,

We arrived home( Bunbury) at 2am on Wednesday, tired but fulfilled.

I would like to extend my sincere gratitude to you and your company for the professional way in which this tour was successfully managed.

Even though it was a very comprehensive and full on tour, the places and sites we saw were all stunning and amazing.

Each and every tour guide was very professional and conscientious to our needs.

They were all very caring and knowledgeable in their own way. We could not fault them at all.

In hindsight, the only suggestion I could make is that because it’s a full on tour, there’s not much downtime, time to relax between places. This is particularly evident with some of the late arrivals we had to the hotels. We got to one hotel from the 7.55 pm flight from Guilin at about 12.30 am, then up for about 8ish to be picked up. That bit was very demanding.

I think maybe sacrificing some places or sites for some free time might have been an option, or arriving earlier to some places to rest up would have been helpful.

Saying all that, I appreciate that you are trying to cram in as much as possible.

The breakfast and lunches were all very nice, some certainly better than others, I can’t recall which ones needed to improve however.

All the hotels were very comfortable and nice, I would however like to mention that the location at the Sunrise on the Bund in Shanghai was a beautiful hotel but was in a bad location in terms of no restaurants close by, and we required taxis to go basically anywhere. I think you should offer your next load of guests a different hotel.

All in all, the trip was fantastic, and we would have no hesitation in recommending your company to other people, and I am more than happy to be used as a reference if you would like.

Definitely bonus points to you for phoning during our tour, that was a very personal touch that was greatly appreciated.

Please thank each and every one of your tour guides and drivers, they all did an exceptional job, and we rewarded them all with the advised tips.

Please take care and keep up the good work.

Andy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Randy

Randy

Reviewed on July 13, 2018

Tracy,

Everything on the trip went absolutely perfect - no issues with hotels, trains, planes or the guides. Ruby in particular was great. Thanks for putting together a great trip

Randy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Tammy

Tammy

Reviewed on July 13, 2018

Hi Leo,

Guides were great.  Hotels were ok, but not as nice as the hotels we had during our first trip.  Itineraries were very good.  I was disappointed we couldn’t do the boat elevator at the damn, but I should have pushed more to confirm that aspect. 

Transportation was great also.  Guides were always there waiting for us and were always on time and flexible. Very knowledgeable and helpful. I found you and everyone very responsive.

Tammy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Russia

Russia

Reviewed on July 12, 2018

Hello Wing!

We are doing well, continuing our big trip, this time in Vietnam.

We didn't take good pictures to show, here are the answers to your questions:

(1) We enjoyed your service a lot, because everything was easy, clear and pleasant. We will definitely recommend your company to our friends.

(2) I'm not sure if it's your responsibility, but the information about Gathering point could be improved. It was a bit confusing to find a meeting point in front of Crowne Plaza, we used DiDi that doesn't have this direction. Plus almost no-one speaks English, so we misunderstood the question about luggage at the shuttle ticket office and had to pay a service that was unnecessary (we thought that we need to buy storage in the trunk, but it was porter hiring).

(3) It's very probable that we will use your service again, because there is a lack of English speaking companies focused on international tourism.

I hope, that our feedback helps.

Greetings! 

Anna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Efrat

Efrat

Reviewed on July 10, 2018

Dear Vivien,

Sorry for the late reply, I left a long recommendation letter with our guide.

Thank you very much for the professional and pleasant attitude.

We enjoyed very much the tour, we were very impressed with your team and of course from Tibet,

We highly recommend China Discovery as a company that organized tours to Tibet from the permit, hotels, tour guidance and locations offering,

Best Regards,

Efrat

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Martijn

Martijn

Reviewed on July 10, 2018

Dear Wing,

Greetings from sunny Holland!

My clients, Mr Van Rossum and Mr Pálma, returned from their trip and I have spoken them today.

They were very excited about China and Hong Kong and about the excellent tour you arranged for them. They really enjoyed it and were very happy how everything was Well organized. The brought back home very warm memories!

Special thanks to Lindsay, Eben and Helen these guides did a extremely good job!

I would like to Thank also by myself. The contact was very Nice and clear and I Will recommend your company!

Regards,

Martijn

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Michelle

Michelle

Reviewed on July 9, 2018

Jack,

I completed a trip with your company in March of this year with Ambrosia Lang. She has asked me to provide feedback on this trip but I have been unable to access that site so I'm sending this direct. The travel arrangements and assistance from your guides were first class.

Everything from the hotels to the sites we visited was organised beautifully. The guides spoke excellent English and had very good knowledge of the places we toured and the areas we were travelling through. I would recommend your company to anyone wanting to travel to China. Ambrosia has much better photos than myself so I will ask her to email you a few of the best. Thankyou again for your excellent service and I would be happy to have future clients ask me for comments.

Michelle

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Aaltje

Aaltje

Reviewed on July 8, 2018

Dear Mr. Wang,

Thank you so much for the Gifts you prepared for us during our stay in

Chengdu. We all liked them very much.

1.    Our travel Consultant was more than quick in qualified Feedback and

answered the Question very good  very friendly.

2.    The tour guide was highly qualified, fullfilled all our wishes and we

And he had perfect English knowledged and knew everything About

the places of interest we visited.

3.    I highly recommend your Company.

Thank you once again and if members of my Family or Friends will travel to China

I shall be pleased to recommend you-.

Yours sincerely

Aaltje

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Keith

Keith

Reviewed on July 7, 2018

Hi Lily

Sorry for delay in writing...

We had an excellent tour. Everything was on time (except where the weather intervened) and all the venues we visited were great. All your guides and drivers were excellent.

The hotels you booked were very good.

I have to be away from home for a week or so, if you can when until I get back, I'll write a longer review and add some photos.

Many thanks

Keith

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Goy&George

Goy&George

Reviewed on July 7, 2018

Hi Vivien,

Thank you for a wonderful trip. We love it.

Goy&George.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Jennifer

Jennifer

USA

Reviewed on July 7, 2018

Hello Jack Li,

We really enjoyed the cruise, great food, staff , very clean and  English speaking. They tried to upgrade us, we didn't and it wasn't necessary.

Thanks

Jennifer

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Nikita

Nikita

Reviewed on July 6, 2018

Hi Wonder,

The tour was great thanks. Ruby was lovely. I would recommend the company. Everything was good. Thanks again,

Nikita

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
John

John

Reviewed on July 5, 2018

Hi Vivien,

I apologize for the delayed response.  I have been writing my travelogues since my return home. Here is my response to your questions.

Here below are the questions for you:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Vivien was outstanding!  She did a fantastic job with rapid responses to all of my questions.

  3. How’s the service of the tour guides during your whole tour?
  4. My tour guide was outstanding, too.  He did a wonderful job explaining all of the sites and was very patient with me as I made the climb to the top of the Potala Palace.

  5. Would you like to recommend our company?

I would highly recommend this tour company to anyone who want to visit Tibet. 

Thanks in advance.

I have one small suggestion. During the tour, there were two climbs that required a lot of energy. These were the climbs up to the Potala Palace and the walk up to the Sera Monastery. I would recommend doing those before lunch.  Doing those climbs after a full meal was not wise Aside from that, the entire tour was outstanding!!!! 

Jim

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
John

John

Reviewed on July 5, 2018

Hi Lyn,

Everything went very well. My family and I enjoyed our trip very much.

John

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
George

George

Reviewed on July 5, 2018

Hi Rita,

Yes, just arrived home. The whole tour is very good. All the guides and drivers are super helpful. All of us enjoyed the entire tour. thank you for making the arrangement

I will be glad to recommend you to all my  friends

I am planning another tour in the beginning of Sept to Guilin to see Liu San Gie show on the river.And some other nearby good destinations. May be you can suggest.

George

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Yoong

Yoong

Reviewed on July 5, 2018

Dear Echo,

I’m waiting for the flight back to Kuala Lumpur now. Flight is delayed.

Thank you anyway for your kind help thus far. We enjoyed the sightseeing very much especially pingyao. Food at 天元奎 as recommended by hotel staff in pingyao suit us well.. and breakfast served at 云锦成was very good too. All in all is superb; it’s a memorable holiday trip for us all.

Thank you again.

Regards

Yoong

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Alfredo

Alfredo

Reviewed on July 5, 2018

Dear Wing Zeng,

We had a good trip home, and after some days we started again with our daily activities.

We enjoyed very much our trip in China, the wonderful places and unforgettable experiences, the very professional organization, including guides and drivers. We had really a good time, although the rain was sometimes a little disturbing.  However, when hiking in the mountains we say “ there is no bad weather, just wrong clothes”. Overall, the service of ChinaDiscovery, and the professionalism and kindness of Wing Zeng  are highly recommendable.

Regarding future trips, we have not decided yet if we will come again to China this year. May be it would be a little too much after 3 trips in one year but also because of others obligations.

Best regards

Alfredo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Amy

Amy

Reviewed on June 30, 2018

Hi Lily,

We are having an amazing time. Thank you for organizing this trip for us.

Our guides, drivers and yourself have been extremely helpful and informative.

Thank you very much for the gift we received yesterday from Jane.  

Kind regards,

Amy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Martina

Martina

Reviewed on July 4, 2018

Good morning, Leo!

Thank you for asking about the tour.

Regarding the trip I can only say, that it was really great! We were only 9 English speaking people and we felt really taken care of. Especially Kathy was always very attentive and helpful.

So I recommended your company already to my friend Julia - I think she’s already contacted you...

Herzliche Grüße/ Kind regards

Martina

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Susy

Susy

Reviewed on July 4, 2018

Hi Rita,

I am working very hard in the University after the beatiful travel. 

Thank you so much, it was great.

I always will say Rita is a very good travel agency.

I would like to see you, but you are very busy.

God bless you

Susy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Lee

Lee

Reviewed on July 4, 2018

Hi Wonder,

Here is our feedback.

1. My husband and I want to thank our travel consultant, Wonder Wang, for his travel advice, prompt reply, and professionalism. We had a private group of 5 adults and 2 children. We travelled to 6 places in China in 2 weeks: Xian, Zhangye, Chengdu, Zhangjiajie, Huangshan, and Shanghai. Wonder made all the arrangement for us and kept us updated on everything. We had no problem with the fast speed train, soft sleepers, and flights. Wonder did an amazing job with the planning. We had the itinerary with flight and train details before our departure except for the soft sleepers which could only be booked at a later time. He called us while we were in China and updated us on the tickets for the soft sleepers. We appreciate all his hard work. One thing we commented on throughout the trip was the thoroughness of his planning.  

2. At every destination, we were greeted by an English speaking local guide. The local guides took us to every places that were listed in our itinerary. The van was big enough to accommodate 7 of us and our luggage. It was humid in China and we welcomed the air-condition in the van. All the hotel rooms had air-conditioning except for the hotel in Huangshan. It was up in the mountain and the open window brought in cool air.

3. We highly recommend China Discovery. We do have a friend who signed up for a trip next year.

4. We were very impressed with China Discovery and were fortunate to get Wonder as our travel consultant. We had emailed three travel companies with our travel destination and China Discovery was able to provide an itinerary to match our wish at a reasonable quote.

We had a local guide in every province. We highly recommend our Xian guide, Betty. She was knowledgeable and explained things well. Ivy, our guide in Chengdu was friendly and personal. She took us to a place for dinner and showed us what the locals eat. In Huangshan, we had the best guide, Jerry. Jerry walked us to our rooms and checked each room, making sure we had what we needed. He encouraged and motivated us to hike further. He was patience with the adults and children. When I told him that I had lost my train ticket for Huangshan to Shanghai, he stayed calm and helped solved my issue. I was able to purchase a new ticket and got refund at Shanghai train station.

5. As my sister had mentioned, it would be better if family members could sit together on train or plane.

In Zhangye, it would be great if the local guide would give a more in-depth explanation about the geological formation of Danxia landform and not just the shapes of some rock formations.

6. Sure. You are welcome to use our comments and photos. Photos attached.

Lee

Xian Tour

Interesting Experience in Xian

Zhangye Tour

Beautiful Rainbow Mountain in Zhangye

Zhangye Tour

Matisi Temple in Zhangye

Chengdu Tour

We drank tea in People's Park as local people did

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Loo

Loo

Reviewed on July 4, 2018

Hello Wonder,

I want to thank you very sincerely for arranging our amazing China trip.   I was really impressed by how smoothly everything went.  Before the trip you were always very courteous and responsive to our questions. The information you provided us were very thorough.  Booking the trip was very easy.

Our trip started very well.  We had a late arrival or 10:45 pm landing time. Our guide actually did the hotel check in before picking us up so we could just go to the hotel and quickly get into our room. Thank you Betty for doing that.

All pickups and drop offs were on time and efficient. And All hotels exceeded our expectations for their locations.

The breakfasts were also sufficient, and some abundant.  Most of the beds in our hotels had really hard beds which we were not used to. I think maybe that is a Chinese preference and our friends like the hard beds.

Our itinerary was also well planned out. We packed in maximum amount of activities. We enjoyed all 6 of our locations.  In fact most places I found myself wishing I could have stayed longer.  My personal favorite was Huangshan. I wished I had more time to explore the mountains and also the neighboring old cities.

Our guides in general have been very courteous, kind and patient. We enjoyed Betty from Xi’an and Jerry from Shanghai the most. They were both outstanding in their effort to ensure our comfort, even prior to our arrival, and also the explanations and information.  We learned so so much from them. I need to give a special mention to Jerry. He is everything s good guide should be. We are very glad to have met him. He was always teaching us some Chinese culture, Chinese sayings, and at the same time trying motivate us for the hard hikes.

Most days we had lunch included in our agenda. They have mostly been good. We tasted local cuisines everywhere we went. Some we like better than others but we were glad we tasted the local affairs.

The only minor negative was the pickup at Shanghai when we arrived 2 hours late due to the severe weather.  Our guide Mark told us he waited 3 hours for us and was hungry. He was a bit impatient with us. We had a different lady for airport drop off next day and she was extremely sweet.

All in all, we had an amazing 2 week of jam packed activities and everything went without a hitch.  The itinerary was well planned, and we followed it without problems. I would definitely recommend China Discovery and Wonder Wang.

Thank you very much, Wonder.

I will be back next year for another trip.

Loo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Kevin

Kevin

Reviewed on July 2, 2018

Hi Jack,

Great trip great staff great guides and great entertainment. Very informative and Shirley was great.

Thanks a million

Kevin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Sarah

Sarah

Reviewed on July 1, 2018

Hi Leo,

We are now back in Australia after an absolutely wonderful trip to China.

We can not thank you enough for you assistance, guidance, patience, knowledge and kindness in helping us to arrange our fabulous holiday.

We know we would not have had such a smooth and easy holiday had it not been for your hard work.

The fabulous itinerary went like clock work and there was someone to greet us at every port, which was very reassuring.

ALL the guides we had where absolutely fantastic with great English and a in-depth knowledge of the local area.

We learnt so much from them and as they where all so friendly, helpful and accommodating we had a great time with them as well.

The drivers where also great - very safe and helpful.

The cruise was terrific, the rooms spacious and comfortable, the food was great and we had an absolute ball with the friendly, helpful staff.

The accommodation was mostly fabulous and the food delicious.

As a result of all of the above we really did have a wonderful, wonderful time in China and we will all absolutely be recommending

Chengdu Bamboo International Tours Co., Ltd. – and of course you -  to all our friends and any one who wants the BEST trip to China.

So from the bottom of our hearts thank you, thank you and thank you again for making it all possible for us.

Warm regards

Sarah

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Tom

Tom

Reviewed on July 1, 2018

Hi Rita,

I just wanted to say THANK YOU for the FABULOUS Chinese tour to Detian Waterfall and Mingshi Scenic area.  We were of course the only western people on the bus.  The guide was wonderful and took very good care of us.  She was sweet and worked very hard to make sure we did not get lost…smile.  We gave her a very nice tip.  The people on the bus were very friendly and we had a wonderful time.  We made some new friends.  The included lunch was lovely and the boat ride down the river in Mingshi was awesome.  The guide on the boat sang to us, the musical show with the kids in Mingshi was very special.  Thank you again very, very much.

Question:  For our Li River Cruise in Guilin, what time will the driver come to our hotel to pick us up?   Let me know and we shall be waiting in the lobby.

Thanks again,

Tom

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Ludmilla

Ludmilla

Reviewed on July 1, 2018

Hi Wing,

Thanks for the great service and I will definitely use your company again

My best wishes

Ludmilla

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Jacqueline

Jacqueline

Reviewed on June 29, 2018

Hi Wendy,

Everything went well and we have great pictures. The driver was extremely helpful and made sure that everything was arranged.  Thanks for your help!

Thanks,

Jacqueline

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Vera

Vera

Reviewed on June 29, 2018

Dear Vivien,

We came back to Taiwan last night and will fly back to the States Sunday night.

Thank you for arranging such a good trip for us.  We all enjoyed it very much.  I will provide a more detailed report when I get home.

Thank you.

Vera

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Jud

Jud

USA

Reviewed on June 28, 2018

Hi Catherine,

There are answers to your questions:

Our consultant, Catherine Liu was wonderful. Questions were answered clearly and quickly and she was especially helpful last year when due to a medical emergency we had to cancel this trip.

Tour arrangements were great. The boat was first class, the tours, shows by staff all were excellent.

I’m willing to recommend our service to your people who also have an interest to visit China.

Jud

Xian Tour

Amazing Sunrise Seen from Yangtze River Cruise

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Mulan

Mulan

Reviewed on June 25, 2018

Dear Rita,

We all thanks to you for your good arrangement for our tour and you have choose very kind and patience guide for us.

We enjoyed very much this tours and i will share some picture to you.

We arrived back home with a thousand of memory about china, and hopely we will back to see another part of your country.

Best regards

Mulan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
David

David

Reviewed on June 25, 2018

Leo Li,

Absolutely. I also plan to write a review for the website.

1.    All hotels were excellent with the breakfasts exceptional

2.    The sights were very well planned hitting the highlights of each area

a.    Really appreciate the activities (typically 6-7 hours including lunch)

3.    Exceeded my expectations with the vehicle style and size

a.    Comfortable, roomy with working air conditioner

4.    All the drivers were excellent

5.    Flights were well arranged with only 1 being an early departure (0630 departure)

a.    Seemed like the guides wanted us to be at the airport 2.5-3.0 hrs before the flight.  This seemed a little early for our US standards

6.    Guides were excellent.  Danny in Guilin was the only one where the English was difficult to understand.  Very workable though.  Jerry in Lijiang was exceptional.

Overall, a wonderful and very memorable trip to your country.  I really would not add or change anything to the itinerary, guides, drivers, or locations.

I really appreciate your coordination on all of the issues.  No doubt you were very involved to make sure nothing was missed.

Thank you and would highly recommend China Discovery again (5+ stars)

David

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Leo
Devika and family

Devika and family

Reviewed on June 25, 2018

Hi CATHERINE,

It was so lovely to meet you in Chengdu ! And I agree with everyone’s comments that all your city guides were amazing and made our trip so special. We are truly impressed with all the customer service and how smoothly everything went. We will definitely recommend you and your team and fill out the trip advisor link.

Thank you once again for making our trip so memorable! And also thank you for the beautiful scarves and panda decoration.

All the best,

Devika and family!

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Vik

Vik

Reviewed on June 25, 2018

Thanks Catherine & China Discovery

- for arranging a great trip and tour guides especially arranging a new guide upon our request in Shanghai on a Sunday on a very short notice. Patrick was better and able to add historical context to this relatively young city.

We truly enjoyed our tour guides in Lhasa, Chengdu, Hangzhou, Xian, Beijing - as they were able to provide both historical contact and add personal touch into the conversation during the driving to and from sites. In each case you arranged top notch guides.

We were very happy with the logistics - picking us up at the airport making sure we got to the next stop on time, everything seemed very well organized. As to Hotels they were fine. The lunch provided varied from great food to very basic.

Overall I would say that this was one of the best tours we have been on and we will be sure to recommend your tours to our friends and family.

Again thank you and your team for a great introduction to your great country!

Regards,

Vik

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Erica

Erica

Reviewed on June 25, 2018

Dear Linda,

Today is my first day back to work after long vacation.

I have filled out the feed back form and gave it to our guide, Lina, on the last day.

We really enjoyed our tour to Great Wall, Forbidden City, Olympic Village, Tianamen Square, Summer Palace, watched Kungfu Show and tasty the Peking Roasted Duck.

Lina was the perfect guide for us. She is relaxed, cheerful, friendly and open. We talked like friends.

Our driver is also friendly, always smiling, and always trying to speak in english.

The hotel is also quite good. Clean and good breakfast.

We will recommend "China Discovery" to our friends who will visit China.

Best regards,

Erica

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Emelie

Emelie

Sweden

Reviewed on June 25, 2018

Hello Ashley,

Apologies for a late reply. Please se my answers below:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2.  Yes

  3. How’s the service of the tour guides during your whole tour?
  4.  Excellent. The guide spoke English very well.

  5. Would you like to recommend our company?

Yes I would recommend your company.

Best regards,

Emelie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Kelian

Kelian

Reviewed on June 24, 2018

Dear Rita,

Thank you for your concern

I am sorry for the later reply, it was nice an experience.  I will let you know if there will be any plan to visit again, or any of my friends have plan to visit China

As for the photos, too many photos we have taken ,  I check with my friend if she is ok to share it

Thank you for the arrangement

Best regards

Kelian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Les

Les

Reviewed on June 25, 2018

Hi Echo:

Attached are some pictures of my trips to Dandong and Lhasa.

The first picture is of a Chinese couple and their daughter, as well as me and David, taken at the Broken Bridge between Dandong and N. Korea.

China Tour

The 2nd Picture is of the monument in Lhasa - across the street from the Potala Palace.

Tibet Tour

The 3rd Picture is of a woman who just became a nun at the Jokhang Temple in Lhasa

Tibet Tour

The 4th Picture is of the Potala Palace in Lhasa

Tibet Tour

The 5th Picture of a photo of N. Korea taken from the top of the Great Wall in Dandong

Korea Tour

The last Picture is looking back at Dandong from the same spot on the top of the Great Wall in Dandong. 

Korea Tour

Both tours were wonderful; both David and Dolma were great and knowledgeable; and we often discussed history during our down times.  I walked away with some different perspectives.  The service provided by them, and you, was fantastic; I wouldn't change a thing.  I plan to  travel to China again in the future; I will certainly call you when I do.

Further to your request, I will post some commentary on Trip Advisor.

Take care; and I look forward to working with you again.

Les

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Anton

Anton

Reviewed on June 25, 2018

Dear Mister Wang Zhen!

Now we have come home from Beijing I have the pleasure to report to you that our expedition has been a complete success and your agency and you personally must have our full gratitude for it. Our guides were good and precise and did more than usual guides could be expected to do. Mister Wang Hao for example has rescued bravely my penknife in the National Museum and Mister Sherab has been spending his private time to give us some orientation in the world of Tibetan thangkas. And although our wishes had not been standard and simple ones they have been fulfilled to a point and with a perfect regularity. So as a sign of acknowledgment let me present you my poem written in the classical style (I hope your computer will support the program I have used; note that Wang Zhenbang is just a translation of “Wonder Wang”).

自西藏還鄉贈王鎮

靜湖藍水無波浪

華堂三拜金佛像

靈土誰為開門官

成都竹林王真棒

Anton

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Lauro

Lauro

Reviewed on June 24, 2018

Wendy,

The tour was good on the boat and in Tibet, and we are very happy for your services.

Now we have a new request.

With the group (I do not know how many people) on October 17 we'll go from Lijiang to Chengdu: I think by train but seems that there are not any direct train.

Pls can you give me an idea for the trip?

Best regards.

Lauro

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Bert

Bert

Reviewed on June 22, 2018

Vivien,

Thank you for your kind note. The trip was good. Amazing nature and even more amazing (well at least for me) feats of engineering and construction that probably hardly anybody notices. Also lots of extremes within very short distances. We were happy with the service received. Our guide Christina is a very nice young person. By the way does your company sell tours to Tibet by any chance?

Best regards

Bert

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Reinhard

Reinhard

Reviewed on June 22, 2018

Hi Lyn,

We had a wonderful time on the trip arranged by your company and enjoyed it very much. Everything functioned well and all the guides you had provided were top-class!

The only thing which did not work was the procedure after arriving in Yichang on the bullet train as there was nobody waiting for us to show us to the bus. Eventually a lady arrived and referred us to a bus which had two free seats left. After arriving at the terminal for the river cruise the same thing happened as nobody advised us on what to do. Luckily a fellow traveler informed us to wait in front of a desk and eventually someone came and told us to go through to the check-in procedure.

Once we were on the ship, everything was fine again!

We will certainly recommend you and your company to our friends and will call on you next time China is on our agenda again!

Thank you very much and kind regards,

Reinhard

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
David and Marilyn

David and Marilyn

Reviewed on June 21, 2018

Good morning Mr. Johnson,

It was a very big surprise when we arrived at our hotel last night to receive your amazing gift for Marilyn and me.

Marilyn loves the scarf, you have chosen well.

The cards are amazing and we will cherish them.

The traditional fan will be useful for us along the way.

Once again thank you for your thoughtfulness.

It is much appreciated and please thank Stephanie and all your staff and tour guides we have met along the road. They have all been very helpful in making our journey enjoyable and enlightening.

We hope Stephanie is improving in her health.

We hope to travel with China Discover again sometime.

Kind regards

David and Marilyn

Date of Experience: January 1, 1970
Trip Type: Traveled as Couples
Tour Customized by: Johnson
Michael

Michael

Canada

Reviewed on June 21, 2018

Hi Ashely,

The recent tour we completed to Guilin was amazing from organising through you to the actual trip with our guide Smiley. It was very accommodating especially with 2 Kids.

My answers are below:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast, efficient and helpful!

2. How’s the service of the tour guides during your whole tour? Smiley and the driver were amazing! Very flexible given the weather and 2 Kids! Smiley was very knowledgeable about the surrounding areas we visited. 

3. Would you like to recommend our company? Definitely. Already recommended to friends and family. Also planning other trips in near future.

Michael

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Andrew

Andrew

Australia

Reviewed on June 20, 2018

Hi Leo,

Yes I have returned to Australia.

The tour was very good and well run. The car and driver was fine.

David was very professional and informative tour guide. Overall I happy with the tour to Longman Ghrottos and Shaolin temple.

Regards

Andrew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Upul

Upul

Reviewed on June 20, 2018

Dear Wing,

Yes, we came back from our trip safe and well and, now back to work as usual.

I’m very happy to give you our feedback below:

We’re very happy with all the pre-tour arrangements that were handled by you very efficiently and professionally at all times. Particularly, appreciate your flexibility at various stages of the tour planning and payments.

Since we had never used your company’s services before, we were purely depending on the trust for the promised services to be delivered once we arrived in China. We’re happy to say that all our expectations were fully met during the actual tour, both in Beijing and Shanghai.

Our tour guides at both places did their best to give the maximum possible value for us during the tour. We were particularly impressed by the depth of knowledge the young guide in Shanghai displayed in answering our extended questions.

In terms of suggestions for improvement, I’d probably note just one thing, i.e. the restaurants that we were taken for lunch were consistently of better quality in Shanghai than in Beijing, in terms of the food-quality, the service, and the ambience. Not a complaint though.

All in all, the tour met our expectations completely. (I personally was hugely impressed by how much China seemed to have progressed within the past two decades – I visited China about 25 years ago and it now looks a completely different place.)

We’ll certainly recommend your services to our friends and won’t hesitate to use it again.

You can certainly share these comments with anyone else. (Please note that as a matter of principle, we don’t normally share our pictures publicly.)

Thank you again and best wishes from our whole family!

Upul

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Riktta

Riktta

Reviewed on June 19, 2018

Dear Lily,

Thank you for organizing a very good trip to Inner Mongolia for us, we really enjoyed ourselves!

I also wanted place on record our appreciation of Cherish as a guide. She was really good - very responsible, thoughtful & great with our kids. She went beyond the call of duty to make sure our trip was comfortable- example, she had organized some bread & eggs for us for breakfast knowing that we may not be used to having rice in the morning. She walked along with us when we went horse riding as she was worried if we’d be ok, specially since we had kids with us & we didn’t speak mandarin.

Thanks once again & we look forward to many more trips!

Best regards,

Riktta

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Angelica

Angelica

Reviewed on June 18, 2018

Dear Lily,

I am sorry I couldn’t write to you last week, the amount of work that I found at the office was overwhelming.

You don’t have an idea how happy I was when I saw you at the airport, that it was so nice of you, I will always be thankful for that.

The whole trip that you arranged for me was awesome, it was above and beyond my expectations. Everything went perfect!!!!!, in each airport somebody was waiting for me, the guides were knowledgeable and very nice and always on time, they did everything possible to please me.

You did a great job putting together the itinerary, it covers all I wanted to do and see, I even fulfill my dream to get to the Tigers Nest Monastery, the guide helped me a lot, him and the driver were incredible nice the 3 days I spent there.

All the hotels were nice but I fell in love with the ones in Bhutan.

Lily once more thank you so much and don’t forget if you ever come here, please let me know so I can drive you around and help you in anything that you need.

Regards,

Angelica

Chengdu Tour

Lily and I in Kuanzhai Alley

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Rayna

Rayna

Reviewed on June 17, 2018

Lily,

Thank you so much for everything during our tour in China. I want to tell you how impressive Ruby was as a tour guide. She was professional, knowledgeable, and really made sure we had an amazing experience based on our individual likes. We felt like we had another friend along on the tour! She was truly incredible and made the Chengdu portion of the tour the highlight of my trip to China.

Rayna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Grace

Grace

Reviewed on June 17, 2018

Hi Tracy,

We are great. We are back home and had a wonderful time in China. Ruby and Kevin especially were exceptional guides. Waldener and Ofelia were good too.  Our only frustration was our guide in Zhangjiajie, Sara, who was sometimes very nice and personable, but we often felt she was rushing us or frustrated with us. We put this feedback on her comment form.

Let us know if you have any more questions for us and thank you so much for putting this all together!

Grace

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Daniel

Daniel

Reviewed on June 15, 2018

Hi Linda,

Sorry for this late reply as I was busy catching up after my returns.

The tour arrangement was great. We were fortunate to James An, Chairman of Qingdao Tour Guide Association, as our guide and obviously, he was knowledgeable.

However, the minibus was a bit disappointing as getting on and off without knocking your head was a bit challenging.

On the meals, set meals were arranged and we were told minimum number of person for such set meals was 8.

With budget of RMB40 per person per meal, we could not expect to sample the better dishes available. Therefore, towards end of the tour, we asked James not to order the set meal and we ordered ala-cart meal based on what we want and pay for the additional cost. It is better to inform guest of such budget and give them the option.

Overall, we enjoyed our visit and learnt something about the places we visited.

Thank you for your kind arrangement.

Regards.

Daniel

Tibet Tour

Tibet Tour

Tibet Tour

My Amazing Tibet Tour

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Kent

Kent

Reviewed on June 15, 2018

Dear Catherine Liu and our friends at China Discovery:

Here is my evaluation of your service.  You have my permission to share all or part of it with others.  You may also share our pictures.  We had a really wonderful trip to China!

We are extremely satisfied with China Discovery!   As we began planning our trip, we had no experience traveling in China, didn’t speak the language, and didn’t even know what to see or where to go.  So we went into this trip with a lot of anxiety.  We were also nervous because we didn’t know what to expect from a Chinese travel company.  Despite our apprehension, China Discovery was absolutely fabulous.  I sent an inquiry with the dates we would be in China and the areas we were interested in visiting.  I thought it would be logistically impossible to fit all of the sites in our relatively short 9 day trip.   However, we were pleasantly surprised when Catherine Liu responded within 24 hours of my inquiry with a detailed  itinerary that allowed us to visit 4 major regions in just 9 days and included all arrangements for food, lodging, and travel.  Initially, I did not think we could afford a private tour company.   However, our second surprise was that this entire jam-packed, 9-day itinerary, was actually very reasonably priced.  What really convinced me was the fact that they provided everything:  an English speaking guide & private car with driver to meet us at the airport and take us to to all the sites, bullet train/airfare reservations to transfer around the country, hotel reservations, tickets for most of the sites, and even meals for breakfast and lunch.  We were very impressed with the hotel quality; they were all very clean and gave World class service.  Our guides planned wonderful site seeing events, including the big-ticket items as well as local culture experiences that foreign tourists would never get to see without a knowledgeable local guide.  Our guides and drivers were friendly and made us feel very safe.  China Discovery also has access to “insider” VIP status which allowed us to bypass the long lines at some sites.  Our guide often gave us tips about shows and other events that were absolutely incredible.  Ultimately, I think it would have been impossible to experience all of this if we had tried planning the trip ourselves.

Was there any downside at all to our China experience?  I can honestly say there really wasn’t.  Sure, we probably over extended ourselves a little by trying to see so much of this massive country in just a little over a week. And there was a minor annoyance that a couple of the tourist sites (jade, silk, and pearl factories) included some polite, but pushy salespeople.  All in all, we felt that these aspects were part of the authenticity of this experience, and that was our goal for the trip.

I would definitely recommend China Discovery to anyone who is traveling for the first time in China, who doesn’t have extensive knowledge about the country or culture, and/or who wants to maximize their experience. 

Feel free to contact me with further questions.

Kent

Xian Tour

Wild Goose Pagod in Xian

Shanghai Tour

We took a maglev train in Shanghai

Shanghai Tour

Beautiful Night View in Shanghai

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Gunnar

Gunnar

Norway

Reviewed on June 15, 2018

Good Morning Mr.Wonder Wang.

Thanks for A Very Good Cruise...Everything was Perfect.

Good Service...Food..And Sightseen...

Good speaking English Guides.

I will Recomander You and this Tour.

I can send you Photo later...Need help from my

Daughter to do this.

The Ship...Century Diamond...Clean.Very Good Shape...

Yes. I like it.

Thanks Again.

Best Regard

Gunnar

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Ulrich

Ulrich

Reviewed on June 14, 2018

Hallo Linda Deng,

The trip on the boat was very good. Thank you for your perfect organisation.

Ulrich

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Ilan & Gila

Ilan & Gila

Reviewed on June 14, 2018

Hi Lyn and the team,

We are at Shanghai airport waiting for our flight home .

We would like to thank you for all packaged tour you organized us to China

It's was a magnificent tour

We enjoy a lot and all service we received was excellent

Thank you again

Ilan & Gila

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Danielle

Danielle

Reviewed on June 14, 2018

Hi Vivien,

I send you some photos. Everything was perfect

I enjoyed very much the tour. Hank and the driver were very gentle. I.learned lot of things about the boudhiism. I stresses a little bit about the permit espacially in the train because nobody speak english.

So I recommend the tour . I loved so much the land and the people. I envoyed to travel with a small group . We were 3 people.

Sincerely

Danielle

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Mark

Mark

Reviewed on June 13, 2018

Hi Wonder,

The trip was brilliant.

The driver and hotel were very good.

The guide was very informative, who treated us like friends.

Good service.

A reasonable breakfast.

Rose and her sister thoroughly enjoyed the trip.

Thank you very much for organising it so well!

Please thank Mr Lee (driver) and Walander (guide Wally) on their behalf.

We are leaving Dulwich College this week and returning to England although we have recommended highly your services to our colleagues.

Kind regards

Mark

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Sylvie

Sylvie

Reviewed on June 13, 2018

Dear Echo,

I never got the first card back, as I never pressed the button that said 'Return Card' (we don't have it in England, it comes out automatically and BEFORE you get the cash, not AFTER, which confused me even more... especially with jet-lag on arrival). I needed a guide to think *for* me, ah :)

But I had packed a spare Visa card (THANK GOD I DID !!!) and this one still works and I'm still using it now I'm back in the UK as I do not have any others... I only have two.

In England we don't use WeChat or QR codes so everything is via the Visa card (we swipe it to pay for the bus, etc.).

Anyway, I still had THE most amazing time... pity you can't use Facebook, people have LOVED my photos... I'll just attach a few now for you to see... I'm about to dash to work... can't send many more...

Take care,

Sylvie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Eduardo

Eduardo

Reviewed on June 13, 2018

Hi Lyn,

Seriously, we are very happy with your agency and definitely we will recommend you. We are happy with both guides and drivers.

Eduardo

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Ben

Ben

Reviewed on June 13, 2018

Dear Vivien,

We are in Lhasa. Everything is great. The gifts are wonderful and we both were very excited from it.

Daniel was very helpful and nice.

So thank you very much, I am sure we will enjoy the tour and will recommend Tibet Discovery for the great service.

Best Regards,

Ben

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Howard

Howard

Reviewed on June 12, 2018

Leo,

Thanks for the follow up. I filled out the form Yiben gave me pretty completely with comments. There were all positive. Being able to fit in Emei Shan and Qingcheng Shan in our short travel time in Chengdu required some long days, but we were up for that and were pretty much able to keep to the schedule. Having a younger guide was great because for example he hiked up Qingcheng with my kids while my wife and I took the boat and the gondola. The Tianfu Sunshine hotel was in a great location because my daughter is a runner and in the morning she could run 3 blocks to the Jinjiang River and then had a nice trail to run on. It was not too far from the subway which we were able to take to the mall (the one with the panda on the side) where we had hotpot with a former student of my wife’s.  The food there was great and the breakfast hours started at 6am which gave us lots of time to prepare for the day in the morning.

The flexibility in the schedule worked out great. From Yiben’s recommendation we went to the show at Emei Shan rather than in Chengdu which fit in nicer with the schedule.

The only small issue is that the drivers became distracted sometimes. One driver left his cellphone in the car when we needed to return from Jinli Old Street so we waited for a while and then walked most of the way back until he caught up to us.  We had to wait over half an hour for another driver when we exited the Dujiangyan Irrigation system at another exit because the path to the temple at the top closed at 5pm.

The pictures from Chengdu are on my wife’s phone and she will be in China until early July. We have lots of pictures from the parks and mountains. I will ask her to send a couple which I can forward to you.

Howard

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Snehal

Snehal

Reviewed on June 12, 2018

Hello Rita,

We enjoyed our Guilin trip. Our tour guide was very good and helpful and made us feel comfortable throughout the trip. She has also  taken a few pictures of our family.

Thanks and regards,

Snehal

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Ashlee

Ashlee

Reviewed on June 11, 2018

Hi Linda!

We are just sitting at the airport here in Shanghai be and just about to message you.

Firstly a big THANK YOU for making the whole process so easy. We could not have done this cruise without all your guidance, it is greatly appreciated! I hope your boss knows how great you are.

In regards to the cruise we had a lovely time! Overall a fabulous experience. Below I will leave some comments and constructive criticism.

Activities and Shore Excursions: Andy was a great River Guide and we enjoyed all the lectures with him! We also enjoyed our shore trips - especially the goddess stream!

Food: We liked the mix of western and Chinese food, always enough to eat! Last dinner was a great idea. However we think it is unfortunate that dinner was not included on the first night, it was too hard to eat before the cruise and would have been nice to meet everyone. Maybe just increase the price a little and include.

Also it was a little frustrating to always have to wake up early for breakfast...being on holidays we would love to sleep in! Not have to be awake at 7am for food!

Cruise rooms and cleaning: loved the rooms, very comfy! Everything was always clean and awesome!

Cruise staff: Were helpful and always smiling!

But again those are just small things which did not take away from our time on Victoria Anna. We had a great time and thank you again Linda!

Kind Regards,

Ashlee

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Harald

Harald

Reviewed on June 11, 2018

Dear Mrs. Wing Zeng,

The arrangement was very professional and I will recommend you.

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wing Zeng was very helpful and answered all my question.

2.  How do you comment your tour arrangements?

Well organized  

3.  Are you willing to recommend our service to your people who also have an interest to visit China?

Yes 

4. Your general opinion on us?

You met my expectations

5.  Do you have any suggestions on improving our services?

The only for me frustrating thing during the trip was how much tips I should give. I thought it was not common to give tips in China. I would have preferred to have tips included in the salaries in order not to worry about how much to give. I think the guides and drivers should be paid enough not to be dependent on tips. So please, change your recommendations about tips. If someone despite no obligation to give tips would like to give some, of course they may give. But you should tell the travelers that tips are included.

6.  Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

OK

7.  We sometimes have requests from potential customers who would like to inquire from or our ex-customers.   May they contact you for advices?

Yes

Best regards

Harald Moi

Tibet Tour

Majestic Potala Palace in Lhasa

Beijing Tour

We hiked on the Great Wall

Guilin Tour

Lijiang River in Guilin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Hongli & Dave

Hongli & Dave

Reviewed on June 11, 2018

Hi Vivien,

We had good time in Lhasa and Guilin. The tour guide is very knowledgeable. He helped us understand Tibet -A mystery place. Guilin‘s driver is a very nice guy. Thank you so much.

Hongli & Dave

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Remi

Remi

Reviewed on June 7, 2018

Dear Wing,

Sorry for my very late reply.

We are very happy with the service you provided for our trip to Guilin.  The tour was customized according to our requests and very well organized.  The guide was very kind and provided useful information.

We would definitively recommend your service to friends.  For our next trip to China, we would also certainly consider your offers.

You can quote the above on your website if you wish.

Best regards,

Remi

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Tau

Tau

Reviewed on June 7, 2018

Catherine,

Thank you so much for organising the tour for us. We had such a great time and thoroughly enjoyed our trip to China. The tour guides especially Andie in Beijing were all excellent. Thank you again.

Regards

Tau

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
André

André

Reviewed on June 7, 2018

Hello Tracy,

Sorry for my late response.

To be honest, everything was above my expectations.

The only thing I can have a little complaint about was the situation at Chongqing port. Traffic was a complete mess, and the walk to the ship was almost training for the Olympics.

But I have to make you a complement, and also everybody else behind the scenes, arrangements were perfect from beginning to the end.

Thank you and I will recommend yangtze-river-cruises to everybody interested.

Cheers,

André

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Diane

Diane

Reviewed on June 7, 2018

Hi Johnson,

I just left a comment on Trip Advisor. Thank you again for your great help and organization for our trip!!! The choices of hotels were very good and the driver and the guide especially were excellent. Hank is very very knowledgeable in the Tibetan culture and history.

His English was very good and our son who is specialized in Tibetan culture has been able to have many questions answered concerning this culture. The driver drove safely too and I appreciated! Many thanks again for everything and your welcoming us, and we will certainty use Tibet Discovery again for a next trip to China

Diane

Tibet Tour

Tibet Tour

Our family had a good time in Tibet

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Victoria

Victoria

Reviewed on June 6, 2018

Hi Wendy,

Thank you for your email. We had a wonderful trip and I am grateful for your help.

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, very polite, responsive and very helpful indeed. We made several changes to the itinerary and these were all managed brilliantly.

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Yes we were very satisfied with all aspects of the tour.

  5. Do you have any suggestions on improving our services ?

I have a small suggestion: The booking of the soft sleeper carriage on the train to Lhasa: we were very happy to all be assigned sleeper seats together, when I asked if this was the case. Please note it would have been a complete disaster for us, if we did not have the full 4 bed sleeper compartment to ourselves, as a family of four.  I would recommend the tickets are carefully checked after booking and the travellers are warned, if the booking is not for a 4-bed sleeper compartment.

Please note that I have recommended your company and name on a popular (closed) Facebook Singapore expat group. I hope you will receive some enquiries from Singapore asking for your help, as a result!

Thanks again,

All the best

Victoria

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Steve

Steve

Reviewed on June 6, 2018

Hi Wing,

Yes I really enjoyed my tour with your service... i understand you offer other tours.  What info can you give me?  I am interested in the near future

Thanks

Steve

Thanks.

Steve

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Monica

Monica

Australia

Reviewed on June 6, 2018

Hi Wendy,

Yes we arrived home in Australia safe and sound and are now adjusting to the very cold winter weather!!!!

Please find our review

Here below are the answers for you:

  1. Was your travel consultant of our company polite and patient to answer your questions?

Ms. Wendy Dan was very professional, polite and knowledgeable in arranging our customized 18 day private tour of Southern China. Wendy was flexible in accommodation our requests for experiencing culture and history sites as well as landscapes during our private tour.

Wendy was very patient in helping us with our itinerary and letter of invitation and all the other questions we had.

1. How was your tour? Are you satisfied with the tour we arranged for you?

We were very pleased with the tour, the costings, the hotel accommodation the cars and the Century Sun Yangtze River cruise. All our guides (Ofelia, Shannon, David ,Nancy and Darcy) and drivers were very friendly and knowledgeable.

Overall the tour met our expectations and was well organised.

2. Do you have any suggestions on improving our services ?

In hindsight we would have liked to spend an overnight stay at the Longji Rice Terraces and 1 less night in Guilin.

Kind Regards

Monica

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Kathy

Kathy

Reviewed on June 6, 2018

Hi Wing,

We had a great stay at Zhangjiajie!  Our guide was wonderful and the sights beautiful.  We would definitely recommend your service to others or use it again ourselves.  Thank you for taking such good care of us.

Kathy

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Jiansheng

Jiansheng

Reviewed on June 5, 2018

Hi Wendy,

Thanks you for your good service. We just got back to Australia yesterday.

My feedback is as follows.

Regards!

Jiansheng

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Camelia

Camelia

Reviewed on June 5, 2018

Hello Vivien,

1. Yes our travel consultant of your company was fast enough to answer our E-mail and patient enough to answer our questions.

2. The service of the tour guides during our whole tour was excellent.

3. Yes I would like much to recommend your company.

Kind regards,

Camelia

Tibet Tour

We love our hiking experience in the Great Wall

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
En Yee

En Yee

Reviewed on June 5, 2018

Hi Vivien,

First of all, thanks for your help on the ctrip refund.

We really appreciate it.

Here is my answer to your questions below.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. The consultant is very responsive and helpful. I experienced some difficult situation during the trip and the consultant provide help and guidance to me.

  1. How’s the service of the tour guides during your whole tour?

The service was great!

  1. Would you like to recommend our company?

Yes, I will.

Thanks

En Yee

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Cookiewayte

Cookiewayte

Reviewed on June 4, 2018

Hi Johnson,

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Absolutely - could not have asked for a more attentive and responsive agent, Johnson.

  1. How do you comment your tour arrangements?

Everything we asked for was provided efficiently.  We had four main goals for China - Li River Cruise, Terracotta Warriors, Forbidden City and Great Wall.  All of those were included and fantastic...

  1. Are you willing to recommend our service to your people who also have an interest to visit China?

Of course, without hesitation!

  1. Your general opinion on us?

I wish you covered more areas of the world.  I would love to have you make all my travel arrangements....

  1. Do you have any suggestions on improving our services?

Not really, all guides and drivers provided excellent service.  The hotels you picked were perfect.  All tours were thoughtful and interesting.

There was only one thing we would not have repeated. The cooking class in Xi'an.  A woman made us lunch, but we never saw much of what was done.  It didn't feel like a cooking class, just lunch at someone's house. 

HOWEVER - the class in Yangshou with a visit to the market was AMAZING.  It was a real cooking class.  Thanks for arranging that!

  1. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes, you can use it all.  Here are some of our favorite photos.  May need additional emails - it was 12 days.....  I'm sending 50.  It may take awhile.

Cookiewayte

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Nissa

Nissa

Reviewed on June 3, 2018

Hi Rita,

I wanted to thank you for the amazing trip you organized for me i had a great time and love china.

Nissa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Andrew

Andrew

Reviewed on June 2, 2018

Hi Jack,

We are now home from our China trip and I wanted to thank you very much for all the work you did. As you know, we only had one minor problem when one flight was cancelled but your quick work solved the problem very comfortably.

Overall, the trip was excellent. We were very happy with the itinerary you helped us prepare, with the hotels and restaurants you arranged, and with all the travel plans. Your guides were very helpful and all with an excellent attitude. We marked them all 5 with their English language capabilities but we were being a bit generous!

The only problem we had was something beyond your control. As you know, it turned out that we were there near to the high season, especially for Chinese domestic tourists. There were literally thousands of tourists and unfortunately the larger groups, mainly Chinese, had a guide who had to use a microphone and loud speaker. They should be banned! Added to that, you had the "typical" fairly noisy Chinese person, as well as the general problem of big groups pushing other people out of their way to keep up!

So, although the sights we saw, the culture we absorbed, the history etc etc, was great, sometimes the overall experience was diminished by this "large group" problem. We will certainly be telling our friends to check the dates of any travel plans so they won't be in high season or any holiday season, and you would be helping your potential clients if you give them this warning, too.

Thank you once again. We will be happy to give a strong endorsement of your services.

Andrew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Asher

Asher

Reviewed on May 30, 2018

Hi Leo,

1. First I would like thank you personally and china discovery for the great job you have made by organize our tour.

2. I found China discovery as a very professional tourist agency. One of the point I was afraid from them was the pre-payment.  Now we can say china discovery is very reliable agency.

3. All we have agree about was done even some small points that were not written in the final confirmation like the Peking duck meal.

4. You Mr. Leo Li was wonderful. Very professional, full of patience to all our needs. Your answers were always very fast and full of information .thank you.

Guides:

Carol (Zhangjiajie)

She was great. Very professional, full of knowledge and she took care to all of our needs with full of patience. I really recommend continue working with her. I mean every word I wrote in the feedback form she ask me fill up.

I am sure that in my next visit to Zhangjiajie I will ask you that Carol will be our guide.

Winnie – Shanghai (last day, Jewish tour)

We spend short time with her, only less than 3 hours. But she made good Job, her English is very good and it very easy to understand her.

She is full of knowledge and we had nice tour with her.

I recommend her.

Hotels

I know some of them were my proposal and decision and what I tell you here is information that could help next clients you will have in the future.

Campanile Shanghai: good

Santo Domingo: good

I hope you will find my feedback as helpful information.

Once again, I would like thank you and China Discovery for the great job you have made for us. We really enjoyed our tour. We will be happy recommend you.

Thank you

Asher

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
CHRIS

CHRIS

Reviewed on May 30, 2018

Hi Jack,

Thank you very much for helping me organizing our trip so successful and smoothly. One word to said it all “excellent “. You and your company will be highly recommend by me to my friends and colleagues. Again, thank you for everything.

Regards,

CHRIS TRUONG

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Mimi

Mimi

Reviewed on May 30, 2018

Hi Wonder,

Thanks for your email.  Me & my family have had a wonderful trip and are just back in our homeland Malaysia!  As requested, the following are our answers to your questions:

(1)  Is your Travel Consultant of our Company fast enough to answer your email and patient enough to answer your questions?

A definite YES. Mr. Wonder Wang was very prompt in answering all our queries and was very helpful in giving advice too.

(2) How's the service of the tour guides during your whole tour?

Jolene was an excellent guide in both our day tours although we might have a little problem in understanding her at times.  She did not rush us in our schedule especially when we had to pass by the arcades after our tour to shop for local products such as Apple Crisps and Dried Cherries in Penglai.  We enjoyed her company and would certainly want her to be our guide again if there is another chance.

(3)  Would you like to recommend our company?

Certainly! 

Thanks once again.

Best regards,

Mimi

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
John

John

UK

Reviewed on May 30, 2018

Dear Wonder,

Now we are back in the UK, I felt that I needed to take this opportunity to thank you again for arranging our tour. We thought that the programme you arranged for us fitted in very well with our expectations, all the guides/drivers were very good and your choice of hotels was excellent.

We realize that putting the tour together involved a lot of your time, so thank you for always answering our email questions so promptly and knowledgeably.

We would certainly recommend your services to anyone who should wish to travel within China.

As a suggestion, we would strongly recommend the use of a Mobile WiFi Router whilst in China. We rented one from WiFiBB in Hong Kong Airport for 900 HKD for the 3 weeks and it gave all 4 of us very good access to the internet almost everywhere whilst traveling and quite often it was better and easier to use than the hotel WiFi.

Best Regards!

John

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Mahadevan

Mahadevan

Reviewed on May 22, 2018

Thanks for your mail Stephanie.

We had a very good time on the tour.

Answers as below:

1. Yes, you fast and patient enough to answer my E-mail and questions!

2. The service during my whole tour is ery good!

3. Yes. I would recommend your company to my friends.

Thanks again for everything

Regards,

Mahadevan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Susan

Susan

Reviewed on May 18, 2018

Hi Stephanie,

Just a quick note to let you know we arrived safely in our hotel in Beijing. Candy was there on schedule to pick us up.

So thanks again for all your work. We really did enjoy that part of the tour we could complete. We will come back to Guilin one day to see what we missed.

I have recommended on Trip Adviser that a traveller contact your company as they were asking how to get to the Terracotta Warriors.

Best wishes

Susan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Beth and John

Beth and John

Reviewed on May 17, 2018

Hi Stephanie,

I’m so sorry I haven’t responded to you sooner.  I just got back to work this Monday and I’m catching up after being off for a month so I’m very slow right now!

Anyhow, we had a WONDERFUL time in Nepal and can’t thank you enough for all your hard work to make this trip so special for us.  As you know I was very nervous since our other tour to hike to Annapurna Base Camp ended up as fraudulent.  Because of the fraudulent transaction it was very important to me to have all my questions answered and you were totally awesome in that regard and saved our vacation from disaster!

I’m happy to answer your questions and have done so below.  Please feel free to put my comments on your website along with any of the attached pictures.  Also let me know if you want me to write anything more about our experience or include more pictures.  We want everyone who looks at your website to know how wonderful you are!!

Best regards,

Beth and John

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Melissa

Melissa

Reviewed on May 12, 2018

Hey Stephanie!

Yes! We are home now. Wow! What a Journey!

No worries, we received a note in the hotel room and a phone call that night. Communication for this trip has been excellent. I am really impressed with how smoothly everything went.

The tour guides were pretty good:

Rocky (Beijing, day 1) was my husbands favorite. He did a great job explaining the history in a digestible way and allowing enough time for exploration, although personally I would have liked a little more time at the Great Wall. The Jade Factory was unnecessary, in my opinion.

Selena (Beijing, day 2) was our least favorite. She has a thick accent and isn't very loud over the large crowd so it was hard to know what we were looking at. She seemed very stressed out and hurried.

Jack (Beijing, day 3) was super chill. He didn't explain what we were looking at very much, but I liked the pace of the day with him. We got some time to explore.

Darjie (Tibet) was my favorite. He was so nice and informative. I really appreciated all the information and history that he provided.

Walden (Xi'an) was excellent as well. He is a wealth of information! Our driver from the airport, Bruce, was also exceptional. He was the only driver who spoke English (which is fine) but it was nice that he was able to explain what we were seeing on the drive and explain some more of Chinese culture. By the way, I am so glad that we added Xi'an on. It is a really cool city and it felt more authentic than Beijing. Thanks for the suggestion!

I was really impressed that at each location we were assisted with getting checked in or getting our tickets taken care of. It was such a relief to not have to stumble through the language barrier.

I would absolutely recommend your company! I will also write a review on Trip Advisor for you. I really appreciate everything you have done.

Thank you so much!

Melissa

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Jane

Jane

Reviewed on May 30, 2018

Hi Wonder,

This is the answer to your questions.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Mr. Wonder Wang answered my many inquiries promptly and courteously. It was a pleasure dealing with him.

How’s the service of the tour guides during your whole tour?

Tony was a great and knowledgeable tour guide and the driver was also very good. Tony picked us up and dropped us off very promptly. He helped us find the directions and escorted us to the West Lake show. He was especially helpful at the train station and personally escorted us to the proper gate for the train to Shanghai. We enjoyed his commentary and explanations.

Would you like to recommend our company? Yes, I would recommend China Discovery, and if we ever return to China, I would be interested in using your company again.

Jane

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Madam

Madam

Reviewed on May 29, 2018

Hi Linda,

I am in Chongqing Jiangbei International Airport now waiting for my flight back to Malaysia. Ya, I truly enjoyed my first DIY trip in China with your help. The Century Sun was a good choice to cruise along the Yangtze River. Well, I did read about the positive comments on Trip Advisor before placing the booking. Everything goes well.The cabin was ok and the food was fabulous. The buffet spread for every meal was sumptuous and I get to try different kind of dishes everyday ranging from western to eastern food. The off shore excursions are well organised.

I am so glad that I have asked you to purchase my train tickets earlier on. Otherwise I would have to stand all the way throughout my journey.

Once again thank you and I will seek your help again for my next DIY in China.

Regards

Madam

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Ray

Ray

Reviewed on May 29, 2018

Dear Echo,

Thanks again for arranging our fantastic tour in China.  The tour itinerary, the tour locations, tour guides and accommodations were all 5-Star and we had a great time.  I will answer your questions in your email below. 

Sincerely,

Ray

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Victoria

Victoria

Reviewed on May 29, 2018

Dear Wendy,

We are having a wonderful tour. Thank you for your excellent efforts to make the trip run so smoothly.

I wanted to apologise because I forgot we had agreed in January that we would book only one double and one single bed! Actually we went away in February and tried that arrangement, but the children are now too big! I then forgot to let you know.

Luckily the hotels have been very accommodating, and the guides have helped us to ask the hotels at check in. Both hotels have kindly provided extra bedding so we could make an informal extra bed ourselves.

If the hotel is charging you extra though please let me know.

Thank you also so much for the Chengdu panda gifts! This was so thoughtful of you. The children were thrilled!

I hope all is well with you. 

Thanks again for all your help.

All the best

Victoria

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Donna

Donna

Reviewed on May 29, 2018

Hi Johnson,

Let me begin to tell you that our trip to China was totally amazing! Unfortunately I had  a slight set back but thank you over and over for being able to let us continue the tour with  a wheelchair!

Cookie is really the one who likes the attention and this certainly was a worry off her shoulders that your guides and drivers  were able to step up to the situation in hand with dignity and kindness !

I am a very independent woman and for this to occur was difficult for me to accept and take this kindness with dignity!  I cannot ever thank the drivers or guides for their acceptance of this challenge and they were just marvelous !

I thank you for being able to step up and for all the rearranging you had to do to make a wheelchair at all the destinations for me ! You truely had a major responsibility and took  it on  without a problem! Calling us also and checking to see if everything was working as planned and it was!

I can say that my trip was a memory I will never forget and I would and will recommend your company and you to my friends!

It’s was a dream come  true trip for sure but only with the wonderful and helpful staff that you have working with you !

All the sight seeing adventures were amazing and the hotels were just beautiful! It certainly lived up to my expectations totally !

I am improving every day  and able to walk with just an elastic knee support on but it certainly has slowed me down ! I am a very active woman who does walks on the beach and swim daily for exercise ! But now limited to swimming and short walks but I’m very thankful and blessed for sure!

Again you certainly are a well organized man and your company is very lucky to have you ! Many many thanks again for everything!

Yours Truely,

Donna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Reed

Reed

Reviewed on May 28, 2018

Hi Wendy,

All well from Hong Kong - The group has just finished the Hong Kong tour (another great guide apparently - I did not go - have been here previously).

So THANK YOU so much for all you (& Tibet Discoveries) did re the set up, planning and background work -

It has been a memorable trip for all of us and overall we are extremely satisfied customers.

The positives:

All the guides you supplied for the group individual tours were excellent - “DJ” (Duang Juong) in Tibet (and I note here Tibet was the real reason for us doing the trip - and it exceeded all expectations) - DJ had excellent English and was full of information and happy to discuss what the Chinese may consider “sensitive” - he did this really well (from a Chinese govt perspective) and we came away with a more positive attitude to China’s presence in Tibet - yes we know Tibet is an autonomous region of China - and it seems if the Chinese government continues to support and allow the region and its people to develop as we observed we are sure any historical differences may pass with time.

Any way hotels ( & food) in Tibet were very good and totally acceptable - EXCEPT "Rongbuk guesthouse" - although we noted all accommodation and food here were sub-standard (surprised the Chinese government has not corrected this already - but understand there are altitude & isolation constraints ).

A note for you here - we had done a lot of altitude preparation in Nepal - but still struggled with the conditions - all tourists coming from Katmandu to Lhasa need to be very, very aware of this and need to be well prepared.

“Walden” - in Xi’an was outstanding!!!!! A highly engaging and a very intelligent young man - we wish him well in his guiding career - He is very talented (make sure you use his abilities).

“Helen” (Jueng Wai) - in Shanghai again fully engaging with good English an excellent guide - Like Walden made our tour exceptional.

“Faye" in Yichang was also good with very good English and happy to answer all our questions.

Similarly “David” in Chongqing and “Evelyn” in Guilin showed their love of their cities and with very good English did everything to show us the best of their home towns.

We loved all the train travel - it is awesome infrastructure which will serve China well and you can be very proud of the system - pity we can not do similar in Australia.

But you need to inform tourists the transfers can not get you close to the trains (security tighter than airports) - so you need to carry bags (we didn’t have “rolling bags” or use porters.

Finally the three gorges dam tour on "Victoria Anna" - was very good, and yes more than expected. Note we did all pay for the “Junior Suite Upgrade” ($200 US per room) and were very well looked after and fed very well. Maybe you need to explain this “upgrade” program to tourists.

So again Thank you  - we will and are very happy to recommend Tibet Discovery (and you Wendy) to anyone interested travelling in Tibet and China.

Wishing you well

Reed

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Larry

Larry

Reviewed on May 28, 2018

Linda,

I was delighted with the cruise, so here is some useful information for future guests, especially non-Chinese people

The cabins are great, non-smoking but people do seem to often smoke on their private balconies. They do offer you upgrades to the room, but I declined. they also offer you an upgrade for dining to the VIP dinner room, but do not go for it, as you will miss the atmosphere of being with everyone.

On my cruise there were about 200 Chinese and just 7 non-Chinese, however we were very well looked after with announcements etc in English and all staff had some command of English and one of the staff, Shirley, was exceptionally good at making us feel welcome and talking to us at our table every day. The 'foreigners' were all grouped together. Shirley advised us to go on some tours but suggested we avoided one as it was all going to be presented in Chinese and we probably would not find it very interesting!

Do not miss the 'Three Kingdoms Scenic Spot' show it was truly spectacular, one of the best live shows I have seen, beating those of Disney parks. And 'no' I have no idea what it was all about but it was amazing!

Each day a couple of bottles of water were provided free. My guide recommended I took my own drinks onboard which I did, he told me that the drinks were very expensive, however by hotel standards that was not so, a decent cocktail was around $12. There are small shops on several of the deck on the ship where you can buy snacks and soft drinks.

Meal times were a bit of a crush with everyone rushing to the buffet at the start, but the food was better than I expected. On our table we were provided knives and forks, but we all refused them and insisted on chopsticks!

I was surprised that the bars were empty a lot of the time, except for the 'Farewell dinner' when the 'foreigners' were given a reserved spot, another example of being well looked after. The crew gave a cabaret performance which was certainly not Broadway, but was fun to watch.

Dress on the boat was very casual, we were wearing shorts/very casual for breakfast and lunch and a little more 'smart casual' for the evenings. the advice of a shirt and tie for the Captains dinner was not correct, simple trousers and a casual or polo shirt for men and a simple dress etc for women.

The Chinese guests on the boat were very friendly at all times, with quite a few photos taken of us with some of them. One of the highlights for me was when a lady of 87 starting chatting to me in perfect English, but I then learnt she had been a professor of languages for a career.

You are not expected to tip the staff all the time, but a small tip for the cleaner of the cabin ($15) and the same for the waiter who served all the meals at our table seemed appropriate.

At the end of the cruise, my guide who took me to the airport was very pleasant and good conversation, She did not really tell me anything much about the area, but she was nice and made me confident of the journey and assisted me to check in for my flight and then took me to the restaurant before boarding at the airport and assisted me to buy my lunch before heading home.

The service I had from Yangtze Rover Cruises, and especially my contact Linda Deng was exceptionally good, far better than usually experienced from other agencies.

Best Regards,

Larry

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
David

David

Reviewed on May 28, 2018

Hi Jack,

Finally back home.

Had a fantastic trip in Chengdu and Tibet.

Weather could not have been better.

Great guides and drivers - all became good friends.

Thanks for the small gifts. I gave all to my friend Oren to give to his american friends.

Best

David

Date of Experience: January 1, 1970
Trip Type: Traveled as Friends
Tour Customized by: Jack
Arthur

Arthur

Reviewed on May 28, 2018

Dear Tracy,

The cruise was excellent!!

Everything was well organized from airport pick up until airport drop off !!

Thank you very much

Best regards

Arthur

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Torsten

Torsten

Reviewed on May 26, 2018

Dear Rita Jiang,
O Yes we enjoyed the cruise ,had a nice room and the tours especially the one to the lesser three gorges where so beautiful .The only thing which was not the best was the weather.On the first day it rained a lot. We visited the Three Gorges Damm with an umbrella. Anyway we have seen a lot, had some fun, met some new people and got save to Chongqin. We want to say thank you so much for your good Organisation. Wishing you all the best.
Yours
Torsten

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Karen ubsd

Karen ubsd

Reviewed on May 25, 2018

Hi Wing,

Yes would be happy to answer your questions

I found your tour arrangements very good and would definitely recommend your company to my friends and family,

Just a blip on the pick up as David told us to wait on the boat after trip and we were told to get off and meet at the visitor center. 

I would use your service again found you very helpful the whole time from start to end of the booking.

Karen

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Monica & Mark

Monica & Mark

Reviewed on May 25, 2018

Hi Wendy,

Thank you for your email - we have just arrived in Chongqing and have met our guide David. We very very pleased with our guide Ofelia in Guilin as well. All the guides are very kind and helpful in making our tour most enjoyable.

We are learning a lot about Chinese history and culture and love visiting the old towns!

Many thanks

Monica & Mark

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Francesco

Francesco

Reviewed on May 25, 2018

Hi Catherine,

Below are my answers

  1. Absolutely yes. You answered me effeciently.
  2. Everything was as described, no surprise, all right!
  3. Yes, for sure! I will recommend you.
  4. Yes, you can. Attached some photos.

Overall, we’re very satisfied for the service provided.

Everything was clear, we had no surprise, we received fast replies.

Best Regards

Francesco

Yangtze River Cruise Tour

Yangtze River Cruise Tour

Our Enjoyable Yangtze River Cruise Tour

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Donna

Donna

Reviewed on May 24, 2018

Hi Wing!

Yes—-I received your email. Everything was great on our cruise, and I would recommend your to my friends.

Thank you,

Donna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
I.M.

I.M.

Reviewed on May 24, 2018

Hi Wing,

1. The tour arrangements were well thought, and I am willing to recommend your services to my friends.

2. Not any complaints.

3. Definitely, I will recommend your service to my friends who want to visit China.

Thanks,

I.M.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Michael

Michael

Reviewed on May 23, 2018

Hi Vivien,

I'm still in China until mid-June. So no time for photos etc. right now.

Everything was perfect.

Best regards

Michael 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Karen0

Karen0

Reviewed on May 23, 2018

Hi Jack,

We really enjoyed the cruise. The boat, food, crew and tours were excellent. Thanks for making our booking.

Kind regards

Karen

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Livia & Charles

Livia & Charles

Reviewed on May 23, 2018

Hi Wonder,

We had a really great and enjoyable time in China

We like to express our thanks and appreciation to you and your great team for the effort in getting us to Yichang- when our flight was suddenly cancelled from Xian.

It was really great of you to respond to my email immediately then.It was very reassuring for us, when we were stuck in an unfamiliar place, to know that you were organizing alternative transport to get us to Yichang on time to catch the cruise ship that evening

You had turned a stressful situation-of been stranded in Xian - into an exciting bonus trip on the fast train- and it was reassuring for us to know you had organized for a guide to take us to the correct gate at Wuhan terminal and a late pick up at Yichang station

Could you please convey our appreciation, gratitude and thank to -the driver who pick us up from Xian airport to the train station, the guides who organized the train tickets and the one who met us at Wuhan Station and the driver who met us at the Yichang Stations.

Overall the guides -Kelly,Diana and Alice -were very friendly and professional and helpful

Will write a review for you and will definitely recommend your company to friends and family

Thank you

Livia & Charles

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Marie

Marie

Reviewed on May 23, 2018

Hi Wing!

Good to hear from you and Mark and I are well. We are doing a round the world travel so we are still travelling :-) Right now we are in Shanghai and then we will go to Hong Kong. We are travelling for 1 year and having a fantastic time.

To answer your questions:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

We loved the trip and loved our guide and chauffeur. When we landed they were already there even though pick up was only at 10am and 2pm, they came early so we didn't have to wait. The lady was great, super nice and she even gave me her bracelet at the end of the trip as a farewell present!! She was super knowledgeable about the places we visited and accompanied us right until we arrived at the train station. She also took us to her favourite local restaurant. We loved that idea because we would never have dared to try on our own as we don't speak Tibetan. She picked a few local specialities which we all shared together with the chauffeur too - we loved that local experience.

(2)  Do you have some suggestions for us to improve our service?

Everything was great, but for the train booking next time it would be good if you can tell people that they need to get off at Xining to take another train. We didn't know and got very confused and scared to end up in a different city,

(3)  If you come to China again, would you like to use our service again?

Absolutely, and we would want to deal with you personally

I hope this helps!

Best,

Marie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Leslie

Leslie

Reviewed on May 23, 2018

Vivien,

I’m allowing for the company to post photos but not my personal information such as email. Only post my first name!!!

Please see photos attached.

Feedback below:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Yes, Vivien is very professional and oriented. She provide timely response. Very please with service.

  3. How’s the service of the tour guides during your whole tour?
  4. My tour to Xi’an was a wonderful experience.

    Kelly was outstanding and professional. Very educational and organized. Thank you China discoveries for an awesome experience.

  5. Would you like to recommend our company?

Yes, I would most certainly recommend this tour and the company.

Leslie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
ED

ED

Reviewed on May 22, 2018

Hi Wendy,

I got home safely and had a fantastic time! Thank you greatly and the people of China

  1. Was your travel consultant of our company polite and patient to answer your questions? 

Yes, most positively

2.    How was your tour? Are you satisfied with the tour we arranged for you? Fantastic, well arranged

3.    Do you have any suggestions on improving our services? No suggestions everything was perfect

Your guides, drivers were fantastic and wonderful people. I will recommend to friends.

ED

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Daniela

Daniela

Reviewed on May 20, 2018

Dear Vivien,

Sorry for our late reply, how are you?

We had such a great time in China: we managed to see everything we had planned together and we truly enjoyed every destination. Almost every guide was exceptional: Lindsay in Beijing; Dave and our driver Cheng in Datong, Pingyao and Taiyuan; Elina in Xi'an; Alice in Guilin and Becky in Suzhou. They all did a great job, they always helped us with the hotels; they took care of us choosing for us the best restaurants and ate with us ordering the most typical and tasty dishes. They were attentive, earnest and prepare about all the places we visited. We also loved chatting with them about Chinese culture and learning from each other about our different lifestyles. They truly enriched our experience in China and we lived with them unforgettable moments.

Jamie in Hangzhou and Frank in Shanghai were ok, but they were hasty and cursory with us. The only restaurant where we didn't eat well was the one where Frank brought us to in Shanghai. We want to tell you these things just because we want to be honest and truly sincere with you. We loved your choice of all the other guides so much that we feel obliged to tell you about it. We could not tell you enough how much we enjoyed every single day of our stay in China: we loved every palace, garden, museum; people were always so welcoming and kind; food was outstanding!

Thank you so much for all your precious work, you helped us building such stunning memories and we are truly grateful to you!

Thank you so much Vivien, we would love to travel again with you next time... maybe in Tibet!

Best regards from all of us!

Daniela

China Tour

Beautiful Night View of Shanghai

China Tour

Amazing Great Wall in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Steve

Steve

Reviewed on May 17, 2018

Hi Leo,

Hope you’re well.

In summary, the river cruise was very good. The rooms were very nice, food was nice and the staff very friendly and welcoming.

There are a few minor development points that we have noted:

- the activities on board should be included (and the gym equipment should be better maintained);

- a meal upon embankment would have been very nice; and

- we were provided western food on the first night this should have been a choice prior to embankment, as we preferred a more traditional Chinese meal, which we requested for the second night.

Again, I would like to re-iterate that the tour was very good.

Thanks,

Steve

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Bob & Elizabeth

Bob & Elizabeth

Reviewed on May 17, 2018

Dear Johnson

We had a lovely cruise & we are very pleased to answer your survey questions.

1.  Joseph as our travel consultant you were outstanding.  Your answers to our queries were always immediate & detailed.  Thank you.  Also the guides provided before & after the Cruise were really good for sightseeing & transfer to Yichang Station.  The Bullet Train was very special & greatly enjoyed.

2.  First Class.

3.  Yes, definitely.

4.   Excellent.

5.   Two observations for Century Cruises would be:

     a. A meal (not necessarily a full dinner) should be available on the embarkation evening & be part of the package cost for the Cruise.

     b. The Service Charge would be more correctly gathered at the end of the Cruise.   A 15% service charge for drinks/all extras is excessive - 5% is more realistic & reasonable.

Perhaps you could make these points to them.

6. Yes - unfortunately we don’t have electronic photos.  Our cruise experience was recorded by camcorder & hence is on cassette. We then, by cable, play on our television when we return home next week.

Joseph very many thanks again - we are having a great time with our younger son in Shanghai & are about to leave for a long weekend approx 3 hrs away & ‘Up Country’.

With best wishes

Bob & Elizabeth

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Bill

Bill

Reviewed on May 16, 2018

Echo,

My wife and I recently returned from a trip to China which was arranged by your company under the guidance

Of   "Echo Gou". I am writing to say that we have been very impressed by the expertise and communication that

Echo has shown in organising our tour.

Our trip was very memorable and the places and hotels that were organised were beyond our expectations, I have 

No hesitation in recommending your company and Echo to any tourists who are considering a trip to China.

Sincerely

Bill

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Ing

Ing

Reviewed on May 16, 2018

Dear Mr. Leo Li,

Just got back from our month long China vacation, everything went well, the Yangtze tour was great, you,  Mr. Leo Li, had been very responsive and instrumental in helping with our enquiries into booking the cruise or even helping with getting train tickets. Payment methods were convenient as well, really appreciate it.

The cruise itself was great: foods,  entertainments, and services were excellent. One complain I have would probably to include dinner or refreshments the first night of the journey,  since it was difficult to find a place to eat in a new city and with our luggage. The other complain would be the disembarkation moment, all 200 passengers trying to check out and get off the boat at the same time was very chaotic. I think it could be arranged better.

Finally, my husband and I truly happy that we’ve used your company for this part of our vacation. Thanks again for all you do.

Best Regards,

Ing

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Pedro

Pedro

Reviewed on May 16, 2018

Thanks very much Lyn,

Everything was excellent and we enjoy very much the cruise. Certainly we will recommend

You and your office.

Kind regards

Pedro

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Marco

Marco

Reviewed on May 16, 2018

Ciao Wendy,

and pardon me for the late report. Let me thank You for Your fine work for our clients. They were very, very satisfied, and wish to thank You, Your Team, and all the people, guides and drivers, that were so kind and available for all his needs along the way. For the little mistake in Shanghai were no problem.  I wish it was usual to work with conscious people like You. Don’t be sorry. Be there for us and our next clients in the future.

I thank you once again, looking forward to collaborate with You as soon as possible.

Marco

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Leila

Leila

Reviewed on May 16, 2018

Hi Mr. Jack Li, how are you ?

Really has been 2 weeks since we left Shanghai, but we arrive in Brasil only last Saturday e began work in our company yesterday, because after Shanghai we went to do a 4 days cruce in Iangtsé River and after we went in Uzbequistan for one tour and finish in Istambul.

All the trip was very good and in Shanghay the transportation, the guide and the translates for and from airport was excellent, congratulations for the excellent service that we had in Shanghai. Thank you so much for everything and until the next group.

Kind regards.

Leila

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Jim

Jim

Reviewed on May 15, 2018

Hello Jack,

I would like to reiterate my brothers good comments.  Your tour itinerary was great as were all the tour guides, drivers, and hotels.  Of special note was our tour guide in Beijing.  I believe her name was Vivian.  She helped us out greatly by changing the day of the Great Wall tour to a day earlier due to the ongoing Chinese holiday.  We were able to avoid massive crowds on the Wall because of her thoughtful planning. 

Great job all around!

Jim

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Bob

Bob

Reviewed on May 15, 2018

Hello Jack,

sorry for not providing feedback earlier. I went on another trip in the U.S.,  after I returned from China. I was very pleased with the service from China Discovery. All the plans worked like clockwork and went very smoothly. The guides were all great and very friendly. Thanks for the gifts sent to our hotel in Chengdu!  We were joking with our guide that we wanted to come to your office and complain of something wrong. I think he got a little nervous!  Everything went great and we learned a lot about your country’s history and the significant growth and development over the last 20 years. I will be sure to recommend your travel company to my friends. Thanks again! 

Bob

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Peter & Liza

Peter & Liza

Reviewed on May 15, 2018

Ashely,

We contacted Ashley by Mobile whilst travelling in China and requested her to arrange for us to participate in a Yangtze River/Three Gorges Dam Tour in May of this year

Ashley was incredibly helpful in looking into all our needs. She arranged all facets of our Tour and even contacted us out of office hours when we could not get through to the office. She could not have done anything better or more efficiently than she did for us.

The service on board the Ship was first class and we had no complaints at all. The Tours were great and very well organised. The only thing we would like to add is to maybe cater for a little bit more Western type meals on board.I will have no hesitation in recommending your Company, and Ashley in particular, to any person I meet in the future who is contemplating a Trip to China

Thanking you!

Peter & Liza

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Bill & Jeannie

Bill & Jeannie

Reviewed on May 15, 2018

Hello Echo,

Thank you for your email, we really enjoyed our trip to China and thank you for the arrangements you made for us.

We will recommend you and your company to any friends who may travel to China.

The tour arrangements were very good and all went very well, the only negative was that when we arrived in Shanghai the guide as not there to meet us....Just as we were going to call a taxi he arrived, about 20 minutes late. However he did eventually arrive and all was well.  The Hotel in Guilin was not as good as the other Hotels we stayed in.....it seemed as though it is in need of some renovations.

All the guides were very good.....Lee the guide in Zhangjiajie was fantastic and should be recommended for her great work.

My wife and I would recommend you and your company to fellow travellers. Our opinion of you and your Company is that you are professional and honest.

We are willing to endorse your services for anyone who wants to travel to China.

If I write a travelogue with photo's I will send you a copy.

Once again thank you for organising our trip to China.....We were very pleasantly surprised with China and we found it a very interesting place to visit

Kind Regards

Bill & Jeannie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Pedro

Pedro

Reviewed on May 15, 2018

Thanks very much Lyn,

Everything was excellent and we enjoy very much the cruise. Certainly we will recommend

You and your office.

Kind regards

Pedro

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Emil

Emil

Reviewed on May 15, 2018

Dear Rita Jiang,

I still travel in China. I do have one suggestion regarding organizing the tour. As in your confirmation letter the terminal was not indicated, I had very stressful experience finding it. The dock in Chongqing is huge and the ship was on the other side of it, so not seen at all from the entrance of the dock. I have asked a lot of people about the ship but they couldn’t help me. So it took me almost one hour to find the right  terminal and I was really worried that I could miss the whole cruise.

There is also something you could probably help me with. I have left one shirt in the cabin, which is quite dear to me. Could you probably contact the crew and ask if the shirt can be sent as a package within China?

I would cover the expenses. My cabin was 220.

So it would be great if you could find it out.

Thank you in advance!

Regards

Emil

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Renata

Renata

Reviewed on May 14, 2018

Hi Lily,

I would be delighted to comment on the cruise that we did.

We found the staff very kind and extremely helpful, we found the food exceptionally good and we found the scenery wonderful.

It was a great experience and I would strongly recommend the cruise and the ship to anyone who wants a short but very special trip. Thank you.

Renata

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Mrs. Toni

Mrs. Toni

Reviewed on May 14, 2018

Hi,

Thank you Lily for booking the 3 gorges cruise for me.

It all went smoothly, we had a lovely time. I was a little worried at first about booking through an online agent in China, but it was fine and you gave me an excellent price. I now wish I had booked some transfers or guides with you instead of struggling to do this myself! I would recommend your service.

Regards,

Mrs Toni

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Matijs

Matijs

Reviewed on May 14, 2018

Dear Ashley,

I’m very good. How are you?

Hereby my anwers on the questions below.

1. The service was very good! It was fast, friendly and very helpful.

2. The service on board was great. The crewmembers were very friendly and helpful. They made us feel like home.

3. I absolutely would recommend the company to others. It was a wonderful!

Thanks Ashley for all your help to make this a special and memorable trip.

Sincerely,

Matijs

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
John

John

Reviewed on May 14, 2018

Hi Linda,

Thank you for your email.  Everything about tour was great.  They came right on time and delivered exactly what they said they would.  The guide was very friendly and informative.  The driver was safe and polite.  I would definitely recommend your company to others and am glad I decided to book with your company.

Thank you,

John

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Ali

Ali

Reviewed on May 14, 2018

Hi Johnson,

Please find attached the feedback form, will send photos separately. . ..might be a coupe of days as SOOOO many were taken, so need to sort!

Best wishes

Ali

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Townsend

Townsend

Reviewed on May 14, 2018

Linda, 

Thank you for your follow up! 

I just arrived home in the U S, so getting back to you!

The tour you provided for me was excellent. I was concerned about many details since I was traveling alone, but you had everything covered very well.

The coordination with your guides in all the cities was also very smooth. My guides were very good, handled the details for everyone very well. I was impressed with the knowledge the guides have of the areas we visited.

My favorite hotel was Sunrise on the Bund.  It was very comfortable, good food with a good offering of Asian food and some American food.   Staff was excellent.

The Crown Plaza was a pretty good hotel. Food was good, but the hotel is little old. But no complaints.

I might suggest that when planning to go to the Great Wall,  your customers be aware that there is a lot of walking.  That was not a problem for me,  but for others it was a big challenge to get up to the lift area.

I recommended China Discovery to many people I met on my trip. 

Thank you for making my trip go smoothly and addressing my concerns as we planned the trip.

I will be on touch about my business in China!

I hope this is helpful for you.

Townsend

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Andre

Andre

Reviewed on May 13, 2018

Hello Wendy,

Everything was good. I liked the tour. tour guides were excellent ,

Thank you for everything!

Sincerely

Andre

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Bill

Bill

Reviewed on May 11, 2018

Catherine,

this is our draft for the trip. 

Second Private Tour with China Discovery: Ancient Capitals

Our first tour with China Discovery to Huangshan and Zhangjiajie went so well in 2017, we decided to contact Catherine Liu of China Discovery again to design a tour of the ancient capitals of Shanxi and Henan provinces this year.

She helped us with every aspect of where we wanted to go and what we wanted to see. Catherine is very responsive and checked in with us throughout our travels to make sure all was well. Her suggestions and the local tour guides she contracted were excellent so we could enjoy our trip worry free.   Our guides were former local English teacher who know a lot of ancient and local Chinese history.  This is definitely a must have trip for Chinese history buff.

Most of the cities reminded us visiting China 10 years ago with construction everywhere.  In several cases, the driver had to reroute due to road construction closing. 

Our itinerary included the stops listed below. The asterisked items are ones that we recommend most. Our favorite city was Pingyao.  Traveling by high speed train between cities were some of the highlights of our trip.

Taiyuan

* Shanxi Museum - Regional museum with panoramic view of the river; Excellent artifacts and displays that are better than many other regional museums.

Pingyao Ancient City

 * Ancient City Wall provided a panoramic view of the layout of this town.  You can easily imagine time travel back one thousand years in this small walled city.

* Wang Family Compound, the “forbidden city of non-royal residence”, a massive family compound

Luoyang

* Longmen Grottoes – This is a major tourist attraction and probably the most famous on our trip.

Luoyang Museum: This museum has many interesting artifacts but was not as impressive as the Shanxi Museum in Taiyuan.

* White Horse Temple, the first Buddhist temple in China over 1900 years old: What impressed us was the Luoyang Tianzi Jialiu Museum

Dengfeng

Shaolin Temple, the birthplace of Zen Buddhism and the cradle of Kung Fu

We watched a Kung Fu Performance in the Shaolin Wushu Hall and saw hundreds of students practicing wushu on the temple grounds. The grounds are quite expansive but it is very touristy.  

Kaifeng

Dragon Pavilion, a part of the ancient ruin of the imperial palace of the Song and Jin Dynasties.

Grand Xiangguo Monastery

* Kaifeng night market - This night market is huge and a lot of fun to explore.

Millennium City Park: This is a theme park based on the Zhangzeduan, the famous panaromic silk scroll titled ‘Qingming Shanghe He (Along the River at the Qingming Festival)’.

Qufu

* The Confucian Temple, The Confucian Mansion and the Confucian Cemetery. You will get a full understanding about the life of Confucius, as well as the Confucian culture. 

 Confucious birth place

Conclusion:

You need to brush up on your Chinese history before you visit these ancient cities.  Some of the places did not accept USA credit cards.  In some cases, they only accept smart phone charge, not even cash.  In many case, a local person in line will offer to help to pay by phone,  we will give them the cash.   American tourist may be amazed that China is ahead of USA in smart mobile phone applications.

This was a very leisurely trip for Chinese history buff.  You can spend hours analyzing the historic contents of each site.  If you are in a hurry or do not have command of Chinese history, all of the significance will be lost.  Keep in mind that since 99% of the tourist visiting these sites are Chinese, the tours are very Chinese specific. 

You need to keep a sense of humor and be relaxed about things.  For example, the 200 mph high speed train station only allows drop off 400 feet away from entrance.  So you can spend 20 minutes dragging  your luggage to the train station.  Or the shuttle bus driver will wait to leaves on schedule even when the bus is already full. 

Catherine, our guides and drivers has always tries to do their best to make our trip as enjoyable as possible.

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Paul

Paul

Reviewed on May 11, 2018

Thank you Rita,

The trip was great. Lori and I enjoyed every aspect of it. The guides were all good and a vast range of characters, but all shared a common passion for their cities and China.

Thank you for your help.

Paul 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Liz and Dave

Liz and Dave

Reviewed on May 11, 2018

Hi Lily,

We have just returned from a wonderful trip to China, the Yangtze River cruise on the President 8 trip arranged by Lily (China Discovery) was very efficiently arranged. She came back to us promptly and arranged additional transfers which all worked well and overall gave excellent service. 

The cruise was most enjoyable the staff were friendly and keen to help and their English was good. Food was fine, the only recommendation would be more sun beds on the upper deck are needed. You should be aware you only really have 2 full days on the river as you board in the evening and leave early on the final day for an excursion.

We did upgrade our room when we got on the boat and would be recommended,  more room and bigger balcony was nice.

Lovely trip well organised by Lily and China Discovery

Liz and Dave

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Steven

Steven

Reviewed on May 11, 2018

Hi Vivien,

The trip was wonderful Vivien -- is there a place that it would be helpful for me to leave feedback publicly? TripAdvisor etc?

We loved Phoebe, the hotel was great -- all went off without a hitch.  And your gifts to us were an added plus.

My son-in-law is a photographer and he will have the best pictures.  I can send you a few from my phone, but if you can wait, we can get some really good ones.

Steven

China Tour

Susan hugged a cute Giant Panda

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Hanna

Hanna

Reviewed on May 10, 2018

Good morning Lily,

My 5 star review was sent to Tripadvsior on March 23, 2018:

Hanna

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Michelle

Michelle

Reviewed on May 9, 2018

Hi Lily,

Attached, please find our feedback form. We had a great time in Chengdu. Than you for your assistance in arranging our trip~  Sorry didn't send this earlier as I have been too busy after came back.

Thanks again!

Michelle

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Ragu

Ragu

Reviewed on May 7, 2018

Hi Ashley,

Here below are the questions for you:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. I am happy with the response time from travel consultant.

  3. How’s the service of the tour guides during your whole tour?
  4. Tour guide is knowledgeable and very helpful.

  5. Would you like to recommend our company?

I would certainly recommend Discovery to others.

Regards

Ragu

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Ashley
Boedi

Boedi

Reviewed on May 7, 2018

Thanks Lily,

I did arrived in Chongqing again...I manage to get the single room because of the kindness of the Directir and Manager of the cruise.

Thanks and regards,

Boed

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Jonathan

Jonathan

Reviewed on May 4, 2018

Hi Lily,

Our hostel in Chongqing called the ship phone so it was no problem to find the right pier. Cruise and transport to the train station were perfect organized and we had a great trip.

Thanks for everything.

Kind regards,

Jonathan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Deborah

Deborah

Reviewed on April 27, 2018

Thank you again Ms. Lily!

I'm so please you are happy with the review. I wish I could have done more for all of the wonderful things -and miracles you performed! -on my behalf!

Should I return to lovely China one day I will certainly look forward to meeting you in person!

All the very best to you!

Gratefully Yours,

Deborah

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Nicole

Nicole

Reviewed on April 23, 2018

Dear Lily,

I hope you're fine.

Please find enclosed the survey and some pictures.

there was nobody to explain the working process and nothing to see. It was disappointing to make such a distance for this.

-      Concerning the tour guide: All were very professional, friendly and flexible. Louise in Huangshan did some research on tea subject and we really appreciated.

3.    Are you willing to recommend our service to your people who also have an interest to visit China? Yes we will.

4.  Your general opinion on us? Reliability, flexibility, quickness

5.    Do you have any suggestions on improving our services? We would have been happier to have some suggestions on other activities to do or tourist sites to visit in all area we visited, not only tea garden. In Yunnan, please include visits only in protected villages. Tea business is changing many places not really in a nice way.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes

7.    We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices?  Yes

All the best for you and thanks again for arranging our trip.

Nicole

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Michelle

Michelle

Reviewed on April 9, 2018

Hi Lily,

Attached, please find our feedback form. We had a great time in Chengdu. Than you for your assistance in arranging our trip~  Sorry didn't send this earlier as I have been too busy after came back.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

-      My communications with your tour company representative were timely, helpful and very kind. She was always ready to help me and was very patient with my requests and accommodated all my changes as asked.

2.    How do you comment your tour arrangements?

-      Tour arrangement were very comfortable, our guides were well spoken and very helpful. Our accommodation was very impressive, and the food arranged for us was great.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

-      Absolutely!

4.    Your general opinion on us?

-      Very efficient, economic, relaxed and well planned.

5.    Do you have any suggestions on improving our services?

-      Allowing us to customize our sight-seeing plan a little more. On one day we found that we didn’t get to do much viewing and we suggest allowing more time in Yangzhou

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

-      Yes, only comments please.

7.    We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices?  _yes _

Thanks again!

Michelle

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Barb

Barb

Reviewed on May 11, 2018

Hi Linda,

Yes we got back last week, and I am just started to get on top of things again!

I filled out a feedback form with Chang Long but I am happy to tell you what we told her.

We loved our Guilin tour, and Mr Lee and Chang Long were the best driver and guide of all the ones we had during our trip. Of course, there was never going to be enough time anywhere when it was just three days. We enjoyed all the activities, but the place I loved most was Ping'An - we could happily have stayed there for a number of nights and gone on walks to the different villages. Perhaps next time?

We were picked up and  dropped back to the train station without problems - perhaps the only glitch in the whole trip was that the name on the sign Chang Long was holding when we arrived was partially incorrect, but it only took a minute or two to each realise we were looking for the other, and certainly didn't cause any worry on our part.

We did not have high requirements for accommodation in China - I know some foreigners don't like the hard beds, but my husband and I are fairly relaxed travellers so that doesn't worry us too much. We enjoy experiencing the different locations, accommodation, meals etc so probably our comments about the hotels is less helpful. However, each of the hotels were comfortable, were spacious enough, had a private bathroom with western toilet (which was one thing we did prefer!), and the breakfasts provided were fine. In fact, they were all a better standard than we expected - especially the Guilin hotel. We would happily stay at all three of them again.

The structure of the tour was exactly as we had requested, and we didn't feel we missed out on anything. While most people rave about the river cruise, I found the other sites equally if not more interesting and scenic, so that tells you how good it all was! We also REALLY enjoyed the Yangshuo performance and felt it was very much worth the additional cost - we went to a few cultural shows etc and this was one of the best.

Mr Lee was an excellent driver. He was just such a nice man, and drove very calmly - we always felt safe and we heartily recommend him. He is a great asset to your company.

We also really enjoyed Chang Long's company as our guide. She was knowledgeable, could express herself well in English, was happy to talk about all manner of things reflective of Chinese culture and life, and had a lovely sense of humour, so it felt more like we were a group of three friends on the tour, rather than 2. Once again, she is a great asset to your company.

We were very lucky that we were leaving Ping'An on the day we did - it was a minorities holiday and the number of cars queued to go up to the village was massive! It was good to be going the other way!

Linda I am very happy to leave a review on your website, or you can edit and use some of my words yourself if you just check with me first. I would definitely use your company again. You offered the best value for money and tailored our trip to exactly what we wanted. I am also very happy for anyone wanting to contact someone who has used your company (ie to work out if you are a real company rather than a scam) to contact us.

Thank you so much for what you added to our holiday - a fantastic experience.

Warm Regards

Barb

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Diana

Diana

Reviewed on May 9, 2018

Hi Wonder,

It was so nice to meet you and we both thank you for making the effort.

Thank you also for organising the sending of the things we left in the first hotel.

One of the things that is in the travel wallet is the paper we have to give to customs when we leave China!!!!!  We leave one bit when we enter and the other when we leave.

If we don’t get the wallet in time I wonder what we do when we get to Customs.

I like to prepare ahead of time so would appreciate your finding out what we would have to do.

Our time in China has been wonderful. Every day with something different and exciting. The guides have been great too, I would have to say that the full time ones are more enthusiastic in sharing their knowledge.  That is no criticism of Belle and Stephen though.

We have had so much fun with them and Jeff has driven them mad with all his questions.

Must go to breakfast.

Diana

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Jenny

Jenny

Reviewed on May 8, 2018

Hi Wonder,

My family and I were really enjoyed our 19days trip in April, 2018 and it was organized by you.

I was so pleased of your prompted reply emails. You weren't only designed us programs according to what we were interested in, but also advised us with some thoughtful suggestions. Thank you Wonder.

During our trip, our tour guides Scott, who toured Kunming, David toured Zhangjiajie and Also another David toured Chongqing. They were excellent and knowledgeable about the areas. We got picked up on time and were toured to many interesting scenic spots in surroundings. We were really having good times.

Absolutely, I will recommend you and your company to family and friends, who likes to travel to China.

Thank you so much Wonder!

Best Regards,

Jenny

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Kylie

Kylie

Reviewed on May 8, 2018

Hi Lyn,

Just a quick note to thank you for such a fantastic trip!

There were a couple of little things but all in all, it was really good!

I was wondering if I can ask a favour from you - The accommodation for the Sofitel Chengdu,  Pullman Zhangjiajie and Xi'an Sofitel, can you please send us a copy of the accommodation, so David can claim the Accor points for staying there. This would be very much appreciated.

Thanks

Kylie

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Peter

Peter

Reviewed on May 6, 2018

Dear Leo,

sorry for not replying earlier but sending emails did not work in China and we are just back in Europe.

We had a very good tour. Everything worked out fine. Our guide Ofelia was very good, very helpful, proactive and trying to make the best of our tour. The hotel Longsheng  InYue Hotel was good, clean and good food (a bit cold in the night as no heating). The couple of the hotel made everything possible accommodate us. Unfortunately it rained a little but not enough to keep us away from hiking. Very interesting. The Park hotel in Guilin was OK, best rooms were the renovated ones. The hotel in Guangzhou was OK but nothing remarkable. Guangzhou we liked very much. The tour through the national park with el scooter was good. So overall pleased with the trip.

Best regards

Peter

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Leo
Eddie and Carmen

Eddie and Carmen

Reviewed on May 6, 2018

Hi Rita,

All in all, Carmen and I had a good trip.  Our Guide in Shanghai, Daisy Chen, did an outstanding job.  Daisy was enthusiastic, friendly, and very knowledgeable.  We are very glad she was our guide in Shanghai. 

She went out of her way to ensure our trip was enjoyable.  For example, a piece of my eye glass broke off in Chongqing.  When I mentioned that to Daisy, she took it upon herself to have it repaired.   I would appreciate it if you would let her manager know of her excellent service and how much I appreciate it.  Guides, like Daisy, exemplifies what "Service to the customer" means.

Anyways, here are a few pictures that we took on the trip.  I took mostly videos, but they didnt come too out well...

Regards,

Eddie and Carmen

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Renier and Samantha

Renier and Samantha

Reviewed on May 6, 2018

Hi Wonder,

Thank you so much for all you did for us while we was in China and Tibet, and thank you so much for the gift. It was great to meet you. We had a wonderful last few days with Angela in Xian.

We arrived home in America in the very early hours of this morning. Once we have recovered a little from the jet lag and had a few days to feel normal we will indeed write reviews about our stay.

Thanks again for all your help.

Kindest regards.

Renier and Samantha

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Suzanne

Suzanne

Reviewed on May 4, 2018

Hello Echo,

We would like to thank you for your organising our trip to Shanghai and Yangtze River Cruise. We were very impressed with our Hotel in Shanghai and the level of service provided by all the drivers and guides. The cruise was fabulous.

Again thank you very much we will have no hesitation recommending your travel company.

Regards.

Suzanne

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Adam and Lori

Adam and Lori

Reviewed on May 4, 2018

Hello Jack ,

We just returned last night from our China-Nepal-Bhutan trip and wanted to say thanks for organizing the trip of a lifetime for us.

This trip truly was spectacular. The guides were all excellent and flexible and extremely helpful. The sights were everything we hoped for and more. We loved the hotels overall and they were exactly the type we would have chosen ourselves - most were right in the heart of the best locations with local flavor and character. The travel arrangements and vehicles were comfortable and of good quality throughout.

The only small flaw in the itinerary was the guest house in Kyirong at the China-Nepal border. We realize it probably is hard to find updated accommodations there. The guest house was not even close to the standard of the other accommodations in the itinerary. It was about a one star compared to the others that were three stars. Our advice is to either find some place different for your clients or else warn them in the itinerary that the guest house is not up to standard which cannot be helped in that area.

Despite that small flaw, everything else in the itinerary was spot on for us.

Thanks very much for all you did to make this such a special trip!

Regards,

Adam and Lori

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Hazel and Julia

Hazel and Julia

Reviewed on May 3, 2018

Hi Jack,

We thought the tour was very well organised. Both guides, Lucy and Ali, were great - they were friendly, knowledgable and accommodating. Our drivers, Mr Zhou and the other Ali were very safe and also friendly and helpful. When the agenda had to be modified slightly, for instance because of a sandstorm, the reorganisation was handled very efficiently and promptly, so our tour was not at all spoilt. We thought that all the hotels we stayed in were of a very high standard, better than last year. The night train trips to and from Kashgar were fun and a new experience.

One thing we would say is that the level of security measures in the region was a surprise to us, so it might be a good idea to let potential travellers know about this, even although it is obviously beyond any travel company’s control.

To sum up, the schedule was varied and interesting, and we enjoyed all the places we visited. In short, we really appreciated this well thought-out tour. We also met some lovely people!

We would be glad to recommend your company.

Best wishes

Hazel and Julia

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Magdalen

Magdalen

Reviewed on May 3, 2018

Dear Ms. Gou,

My husband and I just want to say a BIG THANK YOU to you and all the details/organisations you put into our itinerary for our trip. Everything went very well, the 3 tour guides (Diane/Nancy & Melinda) you arranged to take us from airport to boat to train & to airport again were all very friendly & efficient and informative.

Please pass on our appreciation and thanks to them & to your managers about what a good job you all did to make our trip so enjoyable and free of problems.

Your help has been much appreciated  

Magdalen

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
James

James

Reviewed on May 3, 2018

Dear Rita,

Many thanks, the tour was excellent, and we filled in the feedback forms for all four guides. 

All the arrangements worked out fine, and we would be happy to recommend China Discovery. 

With best regards

James

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Brian & Dzhulia

Brian & Dzhulia

Reviewed on May 2, 2018

Dear Tracy,

Before I start my review can I thank you very much for planning and organising our holiday to China. We had a marvellous, though hectic, time - an amazing holiday overall.

1. The travel consultant -you Tracy- were excellent and you answered very quickly all the issues and questions I had about our holiday.

2. The tour arrangements were first class - the driver and guide were always punctual and prepared to help us on anything we needed, especially with the organising of a wheelchair -very professional, always courteous and friendly. The itinerary was not followed in parts as the guides suggested a different order of visiting the sites which made it more time effective.As I had no criteria to base our grading of driver/guide on the sheet we received at the end of each city stay, I feel I was unfair in grading Mark in Beijing as only good, as we later noticed he was very similar to Jonny and Helen, so he should be given a 5 instead of the 4. The hotels in all cities were excellent, though we did miss at times some Western cuisine at breakfast but we were in China!!! The quality of the lunches provided varied from adequate in Beijing to over -indulgence in Shanghai where it was impossible to eat it all!!!

However, the only disappointing part for us was our visit to Beijing Hutongs, where it was arranged on the Sunday and the shops in the area were closed and we were also bungled into a back corner of a very small room to have lunch away from others; the rickshaw ride wasn't interesting as the area was quite plain, and if I knew all this I would not have included it in the itinerary. Likewise the Peking Duck dinner was really disappointing in the quality of the dish and as such we would not have booked it as an optional extra. However, the Tang Palace Dance Show was worth every minute. We particularly liked the evening/night snacks from 10.00pm in the Narada Hotel in Shanghai - but frankly we very rarely ate after the lunch on most days!! The tour we found quite tiring especially our first full day in Beijing so in some ways perhaps an extra free day when arriving could be an idea (but our ages were also a factor on why we found it exhausting). The guides perhaps could have provided more depth of knowledge/explanation on some of the places we visited rather than us asking questions all the time - perhaps 4/5 minutes on the historical background of the site and its significance should be given on our walkabout. Similarly an account of daily life/routine  in China would have been useful too - though background reading from ourselves would not have gone amiss!

3 & 4.Your company is thoroughly professional and  I would certainly recommend your company to other people who would be interested in visiting China on a private tour and I will certainly recommend your services to all my friends.

5. My only suggestion is that any European who wants to book a tour with your company they should be precise and exact on everything they want in the holiday. We were very pleased with everything about our holiday but some people may prefer, for example, to stay in Western -style hotel chains rather than Chinese ones,but in so doing I fell they would  miss some aspects of being in China.

6. Yes you can use my comments in promotional material but sorry as we are a rather private couple we don't tend to share our photos in the public domain.

7. Any potential customers (within reason) can contact me about a tour with your company.

Thanks again for a wonderful holiday which will always be in our memories - we might even return someday.

Brian & Dzhulia

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Jay

Jay

Reviewed on May 1, 2018

Hi Jack:

So good to hear from you!  Yes I came back to Canada on April 22 and am still adjusting the time difference.

Thanks for your help, we had a very good cruise down the Yangtze River.  Everything went as planned.  We were very much impressed by the smooth operation by the ship crew, despite of the large number of passengers .  One thing particularly surprised us was that passengers could board the ship as soon as they come in, which does not happen often in China.  This has eliminated the long lines and waiting.  All the shore excursions were well-organized without a glitch.   Unfortunately the weather was wet but that did not damper our enjoyment with all the sightseeing.  The food onboard was also very good.  We also appreciated it very much that your group had actively made contact with the ship in advance to fix the transportation to the Yichang train station.  Because the delay caused by the tour to the Three Gorge Dam, we thought we were going to miss the train to Zhangjiajie.  But the two ladies sent by your agency did a great job to rush us to the train station.  Not only they came very early waiting for us, they even called the train station to find out details of the layout of the train station so that we could go straight to our train without any delay.   Because of their all-out efforts, we got to the train station some 20 minutes ahead of the time, which was absolutely impressive.  If we are ever going back to China to visit your area, I know which travel agency to use.

Please extend our sincere gratitude to those ladies and please feel free to use my comments on any of your promotion info material as you see fit. 

Jay

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Olivier

Olivier

Reviewed on April 30, 2018

Hi Jack,

Last week, I was with my parents and their friends who did the tour.

They really enjoyed the whole tour. They appreciated how smooth the organization was. The driver and the guides was nice especially the guide in Xi'an.

The only little complaint is that they did not had the opportunity to visit the surrounding of the Bird Nest (Olympic stadium). If you remember, I have cancelled the visit of Ming Tomb to allow time to visit the Olympic park.

But again, they were amazed and happy to visit your country with your agency and I will for sure recommend you again for visiting China.

Best regards,

Olivier

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Barry

Barry

Reviewed on April 27, 2018

Hello Tracy,

it’s no problem I was intending to drop you a note.

First of all the guides who met us from the train at Yichang, and then took us from the boat to the airport at Chongqing were exceptional. Both times they were on time, knowledgeable about the area and very helpful including assisting us right onto the boat and then helping us to check in at the airport.

The crew on the boat were also excellent, especially Rebecca, Christina and Maggie but all were friendly and very helpful. I told the Captain his crew are a credit to him (I hope it translated well!)

The boat itself was very clean. Although maybe not as luxurious as some of the other boats it seemed to be a bit smaller which means easier to get on and off etc.

I am very glad that we upgraded 2 decks. That meant we ate our meals and had access at other times to the executive lounge which was much nicer than the main restaurant, the meals were table service and house wine, beer and soda drinks were included. It was also nice being on a higher deck for the views etc and Wi-fi is also included. I would recommend that anyone considering this cruise takes up that offer.

It seems that the cruise is slightly different now that the docking point has been moved from Yichang upstream past the dam. That means that the first excursion is also from the boat dock and the boat does not depart until the night time of the 2nd day. I think you should make that clear. It seems that all the other western travellers took the optional excursion on a boat through the dam lift. We went on the bus tour of the dam with a group of Chinese people who treated us as honoured guests and the guide made special efforts to keep us involved. However you might want to make clear to western travellers that it is a possibility.

The other two excursions were also good, especially the boat through the gorges.

The other thing you may want to make clear is that there are quite a lot of steps to climb and walking to embark and disembark the boat at each end and for the excursions so guests need to have a reasonable level of mobility.

Hope that is helpful, I will definately come to you in future if we consider a future trip.

Regards

Barry

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Tracy
Brian

Brian

Reviewed on April 27, 2018

Vivien,

Not back till Monday . The trip you organised for us was excellent

Will give more feedback when home.

Brian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Adriana

Adriana

Reviewed on April 26, 2018

Hello Wing,

sorry for our very late reply.

First of all, we would like to tell you that the cruise was a very good experience and we thank you for that.

We are thinking about using your service again for a future cruise, going in the other way, from Yichang to Chongqing.

Thanks a lot for your kind collaboration.

Best regards

Adriana

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Brenda and Bill

Brenda and Bill

Reviewed on April 13, 2018

Wing Zeng,

we have just arrived back home after having an absolutely amazing time in China.    You and the China Discovery Team and our tour guides Kai (Beijing) and Bruce (Xi’an) and their drivers made out trip.  There was almost not a single thing we would have changed.   China is such an amazingly vibrant country with so much history.   What a whirlwind trip and thanks to your group, we can hardly wait to return.  We saw so much and experienced so much in such a short period of time.

We have already decided we will do this again next year.  Perhaps a different part of China, but wherever, we will most certainly be contacting you.

The one small issue we had was the SunWorld Hotel in Beijing.   The hotel was clean, although very outdated it was just that the service let them down.   On the other hand we loved the Grand Dynasty Cultural Hotel in Xi’an.  Both hotels were ideally situated for us to explore a bit as well.

Thank you again for making our trip so memorable.

Cheers

Brenda

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Lee

Lee

Reviewed on April 13, 2018

Hi Wendy,

Thoroughly satisfied with guides and arrangements. You did an excellent job designing itinerary.  Lijiang hotel needs a new toaster but that would be my only negative comment.   It simply will. Or toast anything. During Off season staying in Shangri la old town might be more fun but the hotel you chose was only a short walk from old town.   Dali and Lijiang hotels perfect. The latter had heated mattress pads.  So did hotel in Shangri la.  Guides were all very accommodating, friendly, and interesting to be with. I would not hesitate to recommend any if the 4. Sophie in Lijiang was especially pleasant.  Lots of energy. Drivers were good too. I will also comment on TA. Took several hundred pics and will send some in a week or so. As I mentioned before in an email, Jiujiang Hotel in KMG is perfect because of AP shuttle.  It terminates on third stop just 30m from hotel entrance and only costs 25rmb. It is bus 2 from where the shuttle buses line up at KMG. Ticket offices also easy to find.

Russell

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Lee

Lee

Reviewed on April 26, 2018

Good morning Vivien,

Yes we are back home recovering from jet lag. We would like to take this opportunity to thank you and your staff. You were able to organize and coordinate a smooth tour from start to finish. As for improving service, the only direct contact with your company would be through direct contact with the local tour guides. That said we would say that 2 of the guides, namely David and Alex stood out above and beyond the others. Without them we would not have completed the tour. The same goes for you. Your patience ,rapid replies, and understanding and will coordinated transfer from city to city was done with minimal flaws.  We highly recommend your company to others and will again tour with your company in the future. With best regards.

Lee

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Russell

Russell

Reviewed on April 24, 2018

Hi Wonder,

Family very much liked the tour and your guide to XiTang. David Hu was interpreter for the day. He was excellent.

Russell

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Jorge

Jorge

Reviewed on April 24, 2018

Hello Catherine,

Service was great. The guide was excellent. He was always on time and new about Tibet a lot. The car was very clean. I will recommend your tour to my friends. If I return I will hire your services again.

Best Regards,

Jorge

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Matias

Matias

Reviewed on April 24, 2018

Hi Johnson,

There are answers to your question:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

All of our questions will answered in a very timely manner. I felt very informed, and I always felt welcome to ask any questions that I had.

2. How do you comment your tour arrangements?

All of our tours were amazing. They did a fantastic job with fitting in so much within our week. I was nervous that a week would be too little of time. However, with this tour, I was extremely happy with what I saw and what I learned. We hit the main tourist attractions along with learning so much about the culture on the way.  Our tour guides Kai and Beryl were amazing. They were knowledgeable, helpful, and willing to go out of their way to make sure we had a great time. Our drivers were so respectful, on time, and safe! We loved our tour arrangements in every way possible!!

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Absolutely! I would say this is the best way to do it!!!! Everything is taken care of from the moment you land until the moment you leave. I never had to worry about one thing. When visiting a country like China, this is the way to tour it!

4. Your general opinion on us?

We LOVED this tour! Everything was thought out and ran to perfection! There were no problems at all!Do you have any suggestions on improving our services?

I would have loved to spend more time in the Muslim quarters. I know its street food, but I would have loved to try the "top foods" in that area. Just a suggestion b/c it was one of my surprise favorite spots on the trip!

5. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

  Yes. I will send you pictures separately.

Matias

China Tour

We visited the Forbidden City

China Tour

We had a pleasant trekking on the Great Wall

China Tour

Great Time in Xian

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
WCT

WCT

Reviewed on April 24, 2018

Good Afternoon Lyn,

Thank you very much for your email.  We did complete the tour and had a wonderful time. Everything went smoothly and most of the tour guides were wonderful and excellent. The hotels for the most part were pretty good, though I think some of the breakfasts at the hotels could use some improvement. The lunches that the company suggested were also pretty good, though for we would have like more local restaurants rather than food at a hotel/spa. 

I believe we completed all the surveys that each tour guide provided us. We really though that China Discovery was wonderful and we will definitely use it again.  It’s funny that you write because we were thinking about out next vacation for next year. We are looking at two possibilities. We are looking at doing Southeast Asia (Vietnam, Cambodia, and Thailand) or I was going to ask you again if you might be able to help me look at an itinerary and cost for the following trips that I found on the website…

WCT

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Joe

Joe

USA

Reviewed on April 23, 2018

Hi Wing

We arrived back in Florida on Saturday. COTTM was good and Michael the tour guide translator was excellent. Thank you for arranging all our tour and travel arrangements, we had a good time.

Regards

Joe

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Tiffany

Tiffany

Reviewed on April 23, 2018

Hello Wendy,

Yes, by God's grace, we arrived safely. Thank you for asking.

I had asthma when I came back but I'm getting better now. Guess there were too many people in the tourist place/s and I forgot to bring my mask. 

Pls. find my answers below:

  1. Travel consultant was very polite and patient. The same with our tour guide, Iris.  I will surely recommend you to my friends who are interested to travel to ZJJ.
  2. The tourist spots were magnificent and the cable cars, elevators and escalators were amazingly built.  I would like to suggest that if guest have already booked for the grand canyon, there is no need to go to baofeng lake since there is already a boat ride at the end of the Grand canyon tour.  The golden whip stream is also not necessary. 
  3. To always have umbrellas and/or raincoats ready for use in the bus esp. on rainy season.

Warm regards,

Tiffany

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Chris

Chris

Reviewed on April 23, 2018

Hi Vivien,

We had a lovely time on our Yangtze cruise. Thanks for all your help.

We have had 2 nights in Wuhan and are now on our way to Guelin. Could you recommend any Yulong River day cruises?

Thanks.

Chris

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Markus

Markus

Reviewed on April 22, 2018

Dear Catherine,

I want to say thank you for your excellent support.

I know, I created some work, but you solved everything and your recommendation according to the visits and the route was carefully considered.

The tour was wonderful, the guides very professional and flexible, the transports well organised.

The Hotels you recommended have been in the standard I was looking for.

On top I was very pleased how your company handled the cancelation of my friends trip, which he couldn’t start due to illness.

I can recommend this organisation and you can rely on Cathrine´s tips and planning.

Sincerely

Markus

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Elli

Elli

Reviewed on April 21, 2018

Hi Vivien!

Greetings from Elli!! My friend Annie and I have just returned from our trip to China. I would like to THANK YOU for all of your help and professional knowledge in making our trip so WONDERFUL. It was more than we ever could have expected. The itinerary was perfect and the guides and drivers were very friendly and helpful and added to our overall experience. We came home from China with truly memorable experiences of a life time all because you made it happen for us. We can’t THANK YOU enough. You are the BEST!!! With great appreciation!!

Elli

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Vivien
Getachew

Getachew

Reviewed on April 19, 2018

Dear Lily, 

As requested, please find enclosed our evaluation form.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

a)    Our travel agent Lily Xu of China Discovery was extremely fast and patient, responding to our many questions in perfect English and in real time, despite the time difference.

How do you comment your tour arrangements?

a)    The tour arrangements were perfect.  We took the train from Shanghai to Yichang and a plane from Chongqing.    Plus of course the Yangtze cruise.  Ticketing and scheduling worked to perfection, including explanation how to board to train and how to enter the railway station et al. 

Are you willing to recommend our service to your people who also have an interest to visit China?

a)    Yes, we are happy to recommend Discovery China and Lily Xu in particular, for their perfect services and understanding our needs and many questions.   Have done so already on TripAdvisor.   

Your general opinion on us?

a)    We hold China Discovery in high esteem. Warmly recommended.

Do you have any suggestions on improving our services?

a)    Nothing comes to mind. We are very pleased with the services provided, contributing to a wonderful stay in China.

Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

a)    Yes.   My email address is tanjasleeuwenhoek@gmail.com

We sometimes have requests from potential customers who would like to inquire from or our ex-customers.  May they contact you for advices? 

a)    Yes, my email address is tanjasleeuwenhoek@gmail.com

Thanks again.

Getachew

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Jon

Jon

Reviewed on April 19, 2018

Hi Lyn,

I left you my review by the way... Again thank you for a wonderful trip.  You were outstanding and I will highly recommend you! You made the difference...

Jon

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Anita

Anita

USA

Reviewed on April 18, 2018

Hello Wing,

Thank you for your follow up email.  We arrived back home in the United States over the weekend, and after several days of resting to recover from our very busy trip (and jet lag!) we are back to work and our usual schedule.  Our trip to China was amazing!  We saw so many wonderful sites, learned a lot about your history and culture, and met some wonderful people!  The Chinese people are very welcoming!

Everything with the part of the trip that you arranged for us went very well!  We did not have any problems at all, and all of our guides met us as scheduled and provided wonderful service.  Particularly, our guide Mark, on our tour April 2 to the Great Wall and other sites in Beijing, was great!  We had a lot of fun with him and would highly recommend him to others!  He was very informational, was flexible to ensure we had enough time at the sites we visited, and was a lot of fun to spend the day with!

I have attached two photos – one of me and my husband at The Great Wall, and another of our guide Mark and my husband.  Hope you enjoy!

Below, please find my additional responses to your questions.

Thank you again for your service.  We very much enjoyed our trip to China and hope to visit your wonderful country again someday!

Best Regards,

Anita

China Tour

We enjoyed our journey to the Great Wall

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Warren

Warren

Australia

Reviewed on April 17, 2018

Hello Lily,

We have just arrived back in Australia.

We just wanted to thank you for organizing our tours. We were very happy with Kevin and Lee in Beijing. Their professionalism was outstanding and it was always a pleasure to get into such a beautifully clean car and always felt very safe. The water and tissues in the car was a very nice touch Kevin went above and beyond to help us and was very caring and considerate whilst being interesting and informative  We would absolutely recommend them and your service to our friends

Thank you again

Warren

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lily
Kevin & Larae

Kevin & Larae

Reviewed on April 18, 2018

Hi Jack,

We thoroughly enjoyed our time and experiences in China. All the arrangements went off without a hitch and met all of our expectations. The guides were all very friendly and highly professional. We completed all the comment and assessment forms we were given and indicated that we were happy to be used as future references. We would like to especially commend Eric in Beijing, Mary in the Hutong, Evelyn in Guilin and Judy in Shanghai. These four delivered exceptional customer focussed service and were fantastic ambassadors for the company and the wonderful country of China! We have already recommended your company to several friends and even some new people we have met on our cruise. If there is a specific assessment or survey form you would like us to complete, please forward it or send us a link. Thank you again.

Kevin & Larae

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Milosh

Milosh

Reviewed on April 18, 2018

Hi Stephanie,

Yes, the tour was great, the service too, and I reflected that in my feedback card. We were also lucky with the weather, so really everything worked out very well. And I booked all optional tours and I am glad I did so :)

Best regards,

Milosh

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Russel

Russel

Reviewed on April 18, 2018

Hi Wendy,

Thoroughly satisfied with guides and arrangements. You did an excellent job designing itinerary.  Lijiang hotel needs a new toaster but that would be my only negative comment.   It simply will. Or toast anything. During Off season staying in Shangri la old town might be more fun but the hotel you chose was only a short walk from old town.   Dali and Lijiang hotels perfect. The latter had heated mattress pads.  So did hotel in Shangri la.  Guides were all very accommodating, friendly, and interesting to be with. I would not hesitate to recommend any if the 4. Sophie in Lijiang was especially pleasant.  Lots of energy. Drivers were good too. I will also comment on TA. Took several hundred pics and will send some in a week or so. As I mentioned before in an email, Jiujiang Hotel in KMG is perfect because of AP shuttle.  It terminates on third stop just 30m from hotel entrance and only costs 25rmb. It is bus 2 from where the shuttle buses line up at KMG. Ticket offices also easy to find.

Russel

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wendy
Jean

Jean

Reviewed on April 16, 2018

Hello Rita,

I have arrived home safely and having a few days to rest after a very busy time in China.

I would like to thank you for making all the arrangements for me.  You were very quick to answer my e-mails and questions about travel from Chengdu to Guilin and exercised great patience in organising things that I wanted to see and do.  It all worked out well and I was happy with the tour arrangements.

I would happily use your services again for a future visit to China.  Your English is very good, making the booking easy and trouble free. Unfortunately I cannot say the same for my knowledge of Chinese, so your services were excellent.  The full list of services and activities made the obtaining of the visa easy and the guides at each point of arrival and departure were efficient and professional.  Mr. Jerry Zhuge was very good in Guilin - good English and knowledge.

I will send a few photos separately - I am not a good photographer and prefer to look with my eyes and not through the lens!

Thank you once again.

Kind regards,

Jean

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Fred

Fred

Reviewed on April 15, 2018

Dear Catherine,

Please find below our feedback on the tour we took.   We will try to be specific when needed.   Our feedback is in red.

We arrived four hours late due to weather in Shanghai.   Pick up went well and we were transferred to our hotel.  We chose to drive to Naxi Family Guest house, as the construction of the new highway and hi speed rail had the first 1.5 hours of the trek full of construction vehicles and dust. Accommodation at Tea and Horse Guest house was good as was their food. Lunch at Naxi guest house was very good. We chose to drive to Naxi Family Guest house, as the construction of the new highway and hi speed rail had the first 1.5 hours of the trek full of construction vehicles and dust.  Accomodation at Tea and Horse Guest house was good as was their food.  Lunch at Naxi guest house was very good.

In short we enjoyed our trip.   The hard class sleeper train was not a problem.

Many thanks,

Fred

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Sommer Family

Sommer Family

Reviewed on April 12, 2018

Dear Johnson,

Sorry for the delay, I had a lot to catch up on at work.

First I wanted to let you know that we are very very happy with the whole package of services and arrangements you made for us via your company. I will be submitting a positive feedback for China Discovery in TripAdvisor when I have the time. Everything went seamlessly, the guides were perfect. On this front Daniel was the best from them all our family felt he really spent time telling us details and we learnt a lot from him about Chinese culture and customs in Guilin. He was also very patient and flexible (so were the other guides by the way). The fact that he was from Yangshou also could be why we got more details and could see his passion and that he a more experienced guide. The other guides were all good too, but Daniel really was the best.

Most of all I would like to thank you for your patience in working with me to develop the holiday suited to our needs. My husband and children were very happy with the arrangements. I have not gotten this professional level of support before, most companies are reluctant to work with their clients and push their own tour agenda. You really were very helpful in researching the type of hotels I wanted and making the bookings. On the hotel, I wish China would promote more the small boutique hotels like Yangshou Mountain Retreat and the Longji Art Hotel.... foreign tourists really like these as you can escape the big Chinese tour groups and their loud guides using loud speakers that mostly stay in bog hotels.

With regard to the tour of the Water Town near Shanghai, I would like to give you feedback that the guide did not initially take us to the area where there are the tea shops along the river, its a good thing I had read about it in TripAdvisor so I told her we wanted to go there. Which was great, we had coffee in one of these places. I really recommend telling your guides to take your clients for some coffee or tea to these teashops along the canal. The visit to the pharmacy is not worth the trip, please drop it from you itinerary.

Zhangjiaje was fantastic, we loved the hiking and walking along the river. The Sky Bridge and the walk along the river was also great. Loved it. Tianmen Mountain was beautiful as well, however we did not like the crowds so much there.

Yangshou and Longji were our MOST favorite places and our favorite hotels. If we come to China again we all voted to go to Yangshou again. I would skip Guilin, nice place and we had a nice tour of the 2 rivers, 4 lakes but for as foreign tourist I'd rather have spent more days in Yangshou and Longji hiking and relaxing. Especially since you don't come across the big tour groups at all, only families.

Chengdu is a fascinating city, we like the fact that the guide taught us how to play Majong, now we all want to buy a Majong set. That was really kind of her. The Panda visit was not that impressive, we had hoped it was more natural and required some hiking etc. like safaris we are used to in India and Africa. Next time, if we come to China we would like to go to the Panda Reserve in the wilderness and camp there for a few days and then also visit Tibet. I understand that your company can arrange this too. Do you have good outdoor nature guides with good camping and wilderness experience in Panda country?

Note sure if you still need me to answers the questions below, having given you my comments above. But will answer them quickly.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

yes you were super fast, I was impressed

How do you comment your tour arrangements?

As mentioned above, you did a great job, I would recommend China Discovery to everyone who wants to visit china and have them get in touch with you.

Are you willing to recommend our service to your people who also have an interest to visit China?

  Yes

Your general opinion on us?

Already mentioned that I was very impressed by how professional your company is and how patiently you worked with me to development my tour agenda.

Do you have any suggestions on improving our services?  

Already mentioned above in my email, on the locations. Otherwise I have not additional suggestions. You did a great job. Everything worked very smoothly, even the flights and train tickets and local transport. Like clockwork. Perfect!

Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Sure, would prefer that you don't use our names and pictures of the family but pictures I attach here only. You can say Sommer Family if you need to use a name.

Thanks

Sommer Family

China Tour

We are biking in Yangshuo

China Tour

The landscape in Longji Rice Terrace is amazing

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Gustav

Gustav

Reviewed on April 13, 2018

Wonder,

We had a good tour and the guides were excellent.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes Wonder did a great job

How’s the service of the tour guides during your whole tour?

Guides were on time, English good and they had good subject knowledge

Would you like to recommend our company?

I have already done so

Gustav 

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder
Teresa

Teresa

Reviewed on April 12, 2018

Dear Echo,

We very much enjoyed the tour and was impressed by all three groups of nice drivers and guides. They had made the tour very smoothly and efficiently. We were able to maximize our time and also be flexible about the places we like to visit.

To answer your questions:

1. The itinerary was perfect, enough time on each site,

2. I would highly recommend your company to all my friends who would like to visit China

3. You did a wonderful job in planning everything, we like the hotels, guides, transportation and itinerary.

4. I think the only thing I would suggest is more communication on confirmation, I literally got the contacts of the guides right after I landed Shanghai. It wasn’t a big problem at the airport, but because there are many exits for the train stations like Nanjing and Hangzhou, we need to know ahead of time which we would use.

5. I plan to write a review on TripAdvisor for you, will share with you later, you can put it on your website.

6. I look forward to using your company again!

I am enclosing some photos in another email.

These are a few highlights of our trip, Yu Garden, Bund, Dr. Sun Yat Sen mausoleum, West Lake, MeiJia Tea Village.

Best regards,

Teresa

China Tour

Our Wonderful Experience in China

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Van

Van

Reviewed on April 13, 2018

Hello Jack,

It was one of the best trips we have ever made in China. My whole family enjoyed every single hour of it. It was impressive, exciting but also quite relaxing at the same time. We would definitely recommend to those who are interested in ancient history, who enjoy beautiful nature landscape and can value the great engineering achievements in bending the power of the fascinating Jangtze!

Best regards

Van

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Jack
Milosh

Milosh

Reviewed on April 12, 2018

Hi Stephanie,

Yes, the tour was great, the service too, and I reflected that in my feedback card. We were also lucky with the weather, so really everything worked out very well. And I booked all optional tours and I am glad I did so :)

Best regards,

Milosh

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Alan

Alan

Reviewed on April 12, 2018

Hello Catherine,

My wife and I very much enjoyed our cruise. Thank you for your efficient service. I would have no hesitation in recommending Yangtze River Cruises and Yangtze 2.

We cannot fault the ship. When compared to other ships we passed, it appeared to be the newest, in best condition and certainly the fastest! On the morning of day 2, our sailing was delayed by an hour due to another ship being tied up beside us. We then proceeded to overtake four other cruise ships and arrived at our next destination on time. The ship is quiet, maintained to a high standard, the decor is tasteful and the crew helpful and friendly.

As you advised the day before we sailed, there have been changes to the disembarkation arrangements. May I suggest some further changes/increased information to the guidance Yangtze River Cruises provides its clients. As you made us aware, passengers now disembark the ship at Maoping Pier, from where they are bused to the dam and then onward to Yichang. The bus travelled through the centre of Yichang and then dropped us at a bus station on the outskirts, perhaps around 15km from the airport. Your guidance currently states that the taxi fare to the airport is around RMB 150. The tour guide on the ship offered to arrange a taxi for us at a cost of RMB150 which I accepted, but now I know passengers are dropped much closer to the airport, an advisory fare of perhaps RMB 50 would be more appropriate. At Chaotianmen Pier, cars are prevented from driving to piers 3 to 9 by concrete barriers. If your cruise ship is moored at 3 or 4 it is a long walk with no shelter from rain. It had rained that day and there were many deep puddles. There are also a good many steps down to the access gangway to the ship. It would be helpful if this is pointed out to your clients. There are porters available at the drop off point for taxis, if passengers require assistance.

Best regards

Alan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Marco

Marco

Reviewed on April 12, 2018

Dear Mrs. Stephanie Kuang

We arrived just monday evening back in Switzerland. That’s the reason for my late answer. Please excuse me.

We had a great trip on the Yangtse.

I can give you the following answers:

1. Yes, the answers were fast enough. I had always immediatly an answer.

2. The service on the cruise ship was excellent. Specially the personal contact to the crew. Our personal agent was Jane, she was very attentive

3. Yes, sure. I will recommend it.

I hope to go to China again. I was very surprised about the positiv experience and the nice people.

Thank you for everything.

With best regards,

Yours sincerely

Marco

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Stephanie
Dennis

Dennis

Reviewed on April 12, 2018

Dear Ms. Wing,

Answers to your questions:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

Our group very much enjoyed the visit you arranged to Dujiangyan panda refuge.  The day as volunteers was very exciting especially for our teen-age grandchildren.  The weather was cool and the pandas were very active; I believe March probably is one of the premier times to visit this panda refuge.  Yes, I could recommend this tour to others with similar interests.  Shannon was a very informed and interesting guide, and took very good care of us, especially when a light rain arrived and the panda refuge ran out of ponchos . . . Shannon went out and, I believe, bought some for us.  The driver was efficient and safe.

(2)  Do you have some suggestions for us to improve our service?

No . . . you have this tour well in hand.

(3)  If you come to China again, would you like to use our service again?

Probably yes. 

Thank you.

Dennis

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wing
Jean

Jean

Reviewed on April 11, 2018

Dear Rita,

Yes I am at Guilin airport. I will send you a longer message when I get home, but meanwhile thanks for everything.

Kind regards,

Jean

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita
Thomas

Thomas

Reviewed on April 11, 2018

Dear Catherine,

Again thank you very much for arranging this tour; everything went well! Raymond was an excellent tour guide with a lot of knowledge, patience and enthusiasm.

Please find my answers to your questions below:

1.    Yes, all the personell of your company involved took good care of me.

2.    Excellent, my tour guide Raymond did it very well. He was flexible and equipped with a lot of knowledge.

3.    Yes, anytime.

4.    Please feel free to use my comments.

Kind regards,

Thomas

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Catherine
Zoltan

Zoltan

Reviewed on April 11, 2018

Dear Ms. Lyn Wang,

We really enjoyed China tour, but this tour was the 3rd part of great journey (we were in Nepal, Vietnam, China, Malaysia and Singapore) and I took about 25 000 pictures. Nowadays I select and check pictures. If I will finish with this work (1- 2 month) please check below website:

www.bagosifoto.hu

Thanks for your work and I'm sure we will go to China again. In that case I will ask you again to arrange our trip.

Regards,

Zoltan

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Rene

Rene

Reviewed on April 10, 2018

Hello there Echo!

I am very well and hope to hear the same from you.

I will definately recommend you to my friends and family.

Much appreciation for the great service!

I have completed my answers below the questions.

With much appreciation,

Rene

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Echo
Meryim

Meryim

Reviewed on April 9, 2018

Hello Johnson!

I'd be glad to help.

1. Yes. Great support in English during booking process.

2. Everything was very smooth and well organized.

3. Absolutely.

4. This is a perfect opportunity for a traveler to China to relax for a few days. The ship is very luxurious, the program interesting, the food delicious, the atmosphere great.

5. Including dinner/snacks on first evening, and lunch/snacks on last day.

6. Feel free.

Thank you for everything!!

Meryim

Yangtze River Cruise

The Cruise Which Meryim Took

Yangtze River Cruise

Meriyim' Great Experience in Yangtze River Cruise'

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson
Robin

Robin

Reviewed on April 9, 2018

Thank you Lyn,

We enjoyed our tour very much! I will do my best to send you some photos soon.

Since we live in Nanjing, we will travel in China frequently. In fact, we plan to visit Beijing and Xi'an in July and probably a few other places in August. Would you be able to help with those trips, or do you only plan trips in Sichuan?

Thank you,

Robin

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Lyn
Janice

Janice

Reviewed on April 8, 2018

Dear Linda,

I wasn’t able to send a reply earlier. My apologies.

Overall, we were satisfied with the cruise. The Century Paragon was well-equipped and clean and our Executive Suite was spacious. We are happy that we selected that and that we also had a separate dining room on the top floor as well as a lounge where we could enjoy coffee or tea throughout the day, especially because food was only available at meal times on this cruise.

The weather wasn’t bad on the last day, was very nice on the second day, but poor on the first day. We didn’t realize that it is normal for it to be very foggy along that route (as was explained by the crew) and therefore, the views would not be very good. Unfortunately the fog was so bad one night that no boats were allowed to sail overnight at all. Because we were delayed until 5 AM, the itinerary had to be changed and we were unable to see the second gorge. There is not much that can be done about that.

One suggestion, however — before disembarking and preferably in the advertising of the excursions, you should warn people with disabilities or older age about the level of difficulty. I personally had a knee injury and was not able to visit The Red Pagoda because of the number of steps. I might have made it had I brought my cane but I didn’t know that it would be so difficult. There were people more elderly, too, that couldn’t visit it. We had no choice but to walk back to the ship. This happened again when visiting The White Emperor’s City. From the ship to the top of the mountain was over 500 steps. I made it up and so did an older couple, but it was very difficult and had we known, we might not have gone along. Please tell your customers in your advertising and certainly before disembarking about the level of accessibility and difficulty of the shore excursion.

Another point we would like to make — the final day. It was a bit of a let-down having left the ship to visit the Three Gorges Dam Project, only to be brought back to a bus terminal and simply left there. Had we not pre-arranged for transportation to the airport we would have been left feeling quite stranded. As it was, many of us did not fly out until that evening leaving a 7-hour wait at the airport with little to do there. (It didn’t help the the flight didn’t actually leave until midnight, meaning we had been there for 11 hours.)

What we thought might have been nice is if there had been an optional lunch arranged for us somewhere in Yichang where we could relax, socialize before we said our goodbyes, and fill in some time. Also, our tour guide simply got off the bus, probably to pick up another tour, and we didn’t know this. We would have given her a gratuity had we known she wasn’t going to be with us until the end of the bus ride.

We hope you appreciate receiving this feedback. Thank you for your good organization. We had a memorable trip.

Best regards,

Janice

Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Linda
Ashley

Ashley

Reviewed on April 8, 2018

Tracy,

We had a great time on the River Cruise! Thank you for your help.

Ashley

Date of Experience: January 1, 1970