jessicachristinas

jessicachristinas

Indonesia

Reviewed on January 6, 2020

This is my second arranged trip with China Discovery and I can't be more satisfied! Personally I think China Discovery offered one of the best customised English private tour, with the highlights being experiencing firsthand the local cultures from fluent English-speaking local guide from the area.

From our first trip, Echo, our travel consultant has been amazing and very helpful in finding and arranging the best fit. Our flight from Indonesia to Kunming has been a tricky one (we book by ourselves directly with the airlines), with the flight schedules changing constantly and even up to the last 3 days prior to the trip. And yet Echo has helped us seamlessly, fast and effective in setting up our changed itineraries up to the accommodation, guides, as well as city trips. She is very accommodating as well with our customised requests, being a big family group with children and different types of experience demands, the email threads between us can go up to 50 as we emailed back and forth with the changes and customised arrangements!

And the trip itself was very memorable, being Yunnan in winter is close to paradise. The nature at its raw, the cold weather, the less touristy feel as it is a low season in China, as well as the ancient towns vibe and local experiences we got to enjoy were especially precious. The local guides arranged for us in each city were also very helpful, knowledgable, passionate, and patient. Some of them are original local people of the town, which allow them to give us the full experience that only locals know! Be it visiting the local market, trying out the area's special cuisine served by locals, visiting the local workshop of local specialties, all of that is made possible through China Discovery.

One of the difficulties we found in Yunnan region is that very little people there speaks English, even at renowned 5-star international resort hotel, the staff did not speak English. Surprisingly our hotel in Shangri-La is the one with best English speaking staffs (albeit the most rural town of the four cities we visit). We are very grateful to have our guides helping us overcoming this huge language barrier.

China Discovery also takes very good care of us during the trip. One of our members got sick during the trip and ended up having to go to the hospital for checkup. At that time, China Discovery helps us to arrange another guide to help him with the hospital while the others continue on with the city trip. They even took consideration to give back the portion of his tour fees that were supposed to be used for tickets, because he did not go.

Such consideration and to go all the way to make us feel welcomed and cared for, as well as the authentic experiences offered makes our visit to China really worth it. I would definitely recommend China Discovery as the go-to tour for China, and if I were to have the chance to visit the other regions of China some time in the future, I would trust all the arrangements to China Discovery!

Date of Experience: December 24, 2019
Trip Type: Traveled as Families
Tour Customized by: Echo

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