Hi Leo,
We’re back from our trip—thank you so much for organizing such a memorable first tour of China. My family and I had a fantastic time and truly appreciated all the arrangements.
Overall Highlights:
1. Your responsiveness to all my inquiries, along with the clear arrangements, pricing and cancellation policy, made the booking process smooth and reassuring.
2. The transfers and pickups—from Beijing to Hangzhou and then to Shanghai—were seamless. The tour guides provided clear instructions throughout the journey, and we encountered no issues.
3. The tour guides and drivers were friendly, highly professional, ensuring our safety and staying prompt and on schedule. We especially appreciated the clear communication when there were any changes due to weather or timing.
4. The food and hotel (including breakfast) arrangements were excellent—well planned and thoroughly enjoyable.
Thank you again for your outstanding service. We look forward to booking future trips with China Discovery!
Evolution form as below:
1. YES, Leo always response promptly and answered my questions as clearly and accurately as possible.
2. Tour Guides and drivers were all professionals. Ensure our safety, prompt, timely and on schedule. Foods and hotel arrangements were excellent! Appreciate they let us know ahead if there is a change in schedule due to weather or time.
3. Based on the interaction with China Discovery (prompt response, clear arrangement, pricing and cancellation policy). I will use and recommend China Discovery again.
4. Suggestion: Inform us in advance if a particular event or attraction is out of season—for example, our visit to Meijiawu Tea Village. It seems the tea-picking season was in March or April, so there was no tea leaf picking during our visit. Had China Discovery let us know ahead of time, we would have adjusted our expectations and avoided disappointment. That said, we still enjoyed the beautiful scenery and overall experience.
Cheow
