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Useful Numbers in China

The following numbers are the emergency numbers and service numbers most used in China, and those numbers may be helpful in your travel.

Emergency Calls (Special Service)

Fire Alarm119
Emergency Center120
Traffic Accident122
SMS Alarm (Police)12110
Maritime Search & Rescue Center12395
Telephone Inquiry114


1.110, 119 and 120 are the most used emergency calls, there are all free calls. Call 110 when you meet common criminal or public order cases, emergencies and need help. Call 119 when there is a fire breaking out. Call 120 when you need emergency care and first aid.

2.12395 is the national SOS call for maritime accident. On the sea, once the boat encounter collision, stranding, fire, man overboard, sudden disease outbreaks or other accidents which need help, can call the Maritime Search & Rescue Center.

3.114 is a very important number, for even though you can’t remember any other numbers, you can dial 114 to look up the numbers you need. It provides telephone number enquiry information enquiry service. Users can also look up the timetable of the train and coach, information of weather forecast, lunar calendar, special restaurant, etc.


Bank of China (BOC)95566
Industrial and Commercial Bank of China (ICBC) 95588
Agricultural Bank of China (ABC)95599
China Construction Bank (CCB)95533
Bank of Communications (BOCOM) 95559


Both Mandarin service and English Service are provided.

Flight & Train

China Railway Service 12306
Air China95583
Hainan Airlines950718
China Southern Airlines4006695539
China Eastern Airlines95530


China Mobile 10086
China Unicom10010
China Telecom10000
China Tietong10050


Normally, when the phone is connected, press “0” can transfer to the Human Service.

Express Delivery

S.F. Express4008-111-111
STO Express4008-895-543
YT Express021-69777888
ZTP Express021-39777777
ZJS Express4006-789-000


All express companies now provide parcel pick-up service.

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CD-BXS-08 8 Days Best of China Tour
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