- Reviewed on June 28 2019
- Tour Customized by: Rita
China Discovery, Chengdu - Travel Consultant Ms Rita Jiang organized this trip for me and my wife. We did not want to travel in a group as we wanted flexibility and comfort. Rita understood our needs and after much discussion, we started our trip on 17th May and ended in HK on 6th June where we spent 4 nights on our own. We stayed in 4 to 5 star international hotels except for two local hotels in the smaller cities. The difference is the level of hotel service in both types of hotels and the breakfast. We were in Sofitel, Intercontinental, Shangri La, Sheraton, Crowne Plaza, Hyatt and even though our hotel nights were booked through China Discovery, I presented my loyalty hotel cards and had upgrades in some of these international hotels.
We were happy with the transportation provided (especially in the big cities) but do not expect good vehicles in the smaller cities. Some of the guides were brilliant but some were not so. This is expected due to tourism in each of the cities. We had flexibility in our tour and also food selection. We were provided with daily breakfast and some lunches but no dinners. This is fine as we could look for the food that we like (apart from just Chinese style food).
The internal flights were spot on and we had our seating always in the first few rows . Some of the train rides were very good (especially Beijing to Xian and Guilin to Hong Kong). The other train rides were not so comfortable. Would suggest requesting for First Class cabin but will cost more - nearly double.
Our guide checked us in for both flights and train rides. It was very easy and smooth. My recommendation is to ensure that you give notice to your receiving guide to hold up a card with your name and to make your luggage different from the rest. Send them a photo so they will know who to look for. We are Australians but we are Chinese looking. So misunderstanding can happen when the guide is receiving us.
Overall, we rate China Discovery, Chengdu - Rita Jiang very highly as she was very responsive to our needs even when we were on tour. She even did some last minute changes for us just to make us comfortable. If we do travel again to China in future, we will contact them again.
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