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Last week, I was with my parents and their friends who did the tour.
They really enjoyed the whole tour. They appreciated how smooth the organization was. The driver and the guides was nice especially the guide in Xi'an.
The only little complaint is that they did not had the opportunity to visit the surrounding of the Bird Nest (Olympic stadium). If you remember, I have cancelled the visit of Ming Tomb to allow time to visit the Olympic park.
But again, they were amazed and happy to visit your country with your agency and I will for sure recommend you again for visiting China.
it’s no problem I was intending to drop you a note.
First of all the guides who met us from the train at Yichang, and then took us from the boat to the airport at Chongqing were exceptional. Both times they were on time, knowledgeable about the area and very helpful including assisting us right onto the boat and then helping us to check in at the airport.
The crew on the boat were also excellent, especially Rebecca, Christina and Maggie but all were friendly and very helpful. I told the Captain his crew are a credit to him (I hope it translated well!)
The boat itself was very clean. Although maybe not as luxurious as some of the other boats it seemed to be a bit smaller which means easier to get on and off etc.
I am very glad that we upgraded 2 decks. That meant we ate our meals and had access at other times to the executive lounge which was much nicer than the main restaurant, the meals were table service and house wine, beer and soda drinks were included. It was also nice being on a higher deck for the views etc and Wi-fi is also included. I would recommend that anyone considering this cruise takes up that offer.
It seems that the cruise is slightly different now that the docking point has been moved from Yichang upstream past the dam. That means that the first excursion is also from the boat dock and the boat does not depart until the night time of the 2nd day. I think you should make that clear. It seems that all the other western travellers took the optional excursion on a boat through the dam lift. We went on the bus tour of the dam with a group of Chinese people who treated us as honoured guests and the guide made special efforts to keep us involved. However you might want to make clear to western travellers that it is a possibility.
The other two excursions were also good, especially the boat through the gorges.
The other thing you may want to make clear is that there are quite a lot of steps to climb and walking to embark and disembark the boat at each end and for the excursions so guests need to have a reasonable level of mobility.
Hope that is helpful, I will definately come to you in future if we consider a future trip.
Not back till Monday . The trip you organised for us was excellent
Will give more feedback when home.
sorry for our very late reply.
First of all, we would like to tell you that the cruise was a very good experience and we thank you for that.
We are thinking about using your service again for a future cruise, going in the other way, from Yichang to Chongqing.
Thanks a lot for your kind collaboration.
we have just arrived back home after having an absolutely amazing time in China. You and the China Discovery Team and our tour guides Kai (Beijing) and Bruce (Xi’an) and their drivers made out trip. There was almost not a single thing we would have changed. China is such an amazingly vibrant country with so much history. What a whirlwind trip and thanks to your group, we can hardly wait to return. We saw so much and experienced so much in such a short period of time.
We have already decided we will do this again next year. Perhaps a different part of China, but wherever, we will most certainly be contacting you.
The one small issue we had was the SunWorld Hotel in Beijing. The hotel was clean, although very outdated it was just that the service let them down. On the other hand we loved the Grand Dynasty Cultural Hotel in Xi’an. Both hotels were ideally situated for us to explore a bit as well.
Thank you again for making our trip so memorable.
Thoroughly satisfied with guides and arrangements. You did an excellent job designing itinerary. Lijiang hotel needs a new toaster but that would be my only negative comment. It simply will. Or toast anything. During Off season staying in Shangri la old town might be more fun but the hotel you chose was only a short walk from old town. Dali and Lijiang hotels perfect. The latter had heated mattress pads. So did hotel in Shangri la. Guides were all very accommodating, friendly, and interesting to be with. I would not hesitate to recommend any if the 4. Sophie in Lijiang was especially pleasant. Lots of energy. Drivers were good too. I will also comment on TA. Took several hundred pics and will send some in a week or so. As I mentioned before in an email, Jiujiang Hotel in KMG is perfect because of AP shuttle. It terminates on third stop just 30m from hotel entrance and only costs 25rmb. It is bus 2 from where the shuttle buses line up at KMG. Ticket offices also easy to find.
Good morning Vivien,
Yes we are back home recovering from jet lag. We would like to take this opportunity to thank you and your staff. You were able to organize and coordinate a smooth tour from start to finish. As for improving service, the only direct contact with your company would be through direct contact with the local tour guides. That said we would say that 2 of the guides, namely David and Alex stood out above and beyond the others. Without them we would not have completed the tour. The same goes for you. Your patience ,rapid replies, and understanding and will coordinated transfer from city to city was done with minimal flaws. We highly recommend your company to others and will again tour with your company in the future. With best regards.
Family very much liked the tour and your guide to XiTang. David Hu was interpreter for the day. He was excellent.
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