What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Hi Wonder,

We had a really great and enjoyable time in China

We like to express our thanks and appreciation to you and your great team for the effort in getting us to Yichang- when our flight was suddenly cancelled from Xian.

It was really great of you to respond to my email immediately then.It was very reassuring for us, when we were stuck in an unfamiliar place, to know that you were organizing alternative transport to get us to Yichang on time to catch the cruise ship that evening

You had turned a stressful situation-of been stranded in Xian - into an exciting bonus trip on the fast train- and it was reassuring for us to know you had organized for a guide to take us to the correct gate at Wuhan terminal and a late pick up at Yichang station

Could you please convey our appreciation, gratitude and thank to -the driver who pick us up from Xian airport to the train station, the guides who organized the train tickets and the one who met us at Wuhan Station and the driver who met us at the Yichang Stations.

Overall the guides -Kelly,Diana and Alice -were very friendly and professional and helpful

Will write a review for you and will definitely recommend your company to friends and family

Thank you

Livia & Charles

Livia & Charles‚ ‚ May 23, 2018

Hi Wing!

Good to hear from you and Mark and I are well. We are doing a round the world travel so we are still travelling :-) Right now we are in Shanghai and then we will go to Hong Kong. We are travelling for 1 year and having a fantastic time.

To answer your questions:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

We loved the trip and loved our guide and chauffeur. When we landed they were already there even though pick up was only at 10am and 2pm, they came early so we didn't have to wait. The lady was great, super nice and she even gave me her bracelet at the end of the trip as a farewell present!! She was super knowledgeable about the places we visited and accompanied us right until we arrived at the train station. She also took us to her favourite local restaurant. We loved that idea because we would never have dared to try on our own as we don't speak Tibetan. She picked a few local specialities which we all shared together with the chauffeur too - we loved that local experience.

(2)  Do you have some suggestions for us to improve our service?

Everything was great, but for the train booking next time it would be good if you can tell people that they need to get off at Xining to take another train. We didn't know and got very confused and scared to end up in a different city,

(3)  If you come to China again, would you like to use our service again?

Absolutely, and we would want to deal with you personally

I hope this helps!

Best,

Marie

Marie‚ ‚ May 23, 2018

Vivien,

I’m allowing for the company to post photos but not my personal information such as email. Only post my first name!!!

Please see photos attached.

Feedback below:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Yes, Vivien is very professional and oriented. She provide timely response. Very please with service.

  3. How’s the service of the tour guides during your whole tour?
  4. My tour to Xi’an was a wonderful experience.

    Kelly was outstanding and professional. Very educational and organized. Thank you China discoveries for an awesome experience.

  5. Would you like to recommend our company?

Yes, I would most certainly recommend this tour and the company.

Leslie

Leslie‚ ‚ May 23, 2018

Hi Wendy,

I got home safely and had a fantastic time! Thank you greatly and the people of China

  1. Was your travel consultant of our company polite and patient to answer your questions? 

Yes, most positively

2.    How was your tour? Are you satisfied with the tour we arranged for you? Fantastic, well arranged

3.    Do you have any suggestions on improving our services? No suggestions everything was perfect

Your guides, drivers were fantastic and wonderful people. I will recommend to friends.

ED

ED‚ ‚ May 22, 2018

Dear Vivien,

Sorry for our late reply, how are you?

We had such a great time in China: we managed to see everything we had planned together and we truly enjoyed every destination. Almost every guide was exceptional: Lindsay in Beijing; Dave and our driver Cheng in Datong, Pingyao and Taiyuan; Elina in Xi'an; Alice in Guilin and Becky in Suzhou. They all did a great job, they always helped us with the hotels; they took care of us choosing for us the best restaurants and ate with us ordering the most typical and tasty dishes. They were attentive, earnest and prepare about all the places we visited. We also loved chatting with them about Chinese culture and learning from each other about our different lifestyles. They truly enriched our experience in China and we lived with them unforgettable moments.

Jamie in Hangzhou and Frank in Shanghai were ok, but they were hasty and cursory with us. The only restaurant where we didn't eat well was the one where Frank brought us to in Shanghai. We want to tell you these things just because we want to be honest and truly sincere with you. We loved your choice of all the other guides so much that we feel obliged to tell you about it. We could not tell you enough how much we enjoyed every single day of our stay in China: we loved every palace, garden, museum; people were always so welcoming and kind; food was outstanding!

Thank you so much for all your precious work, you helped us building such stunning memories and we are truly grateful to you!

Thank you so much Vivien, we would love to travel again with you next time... maybe in Tibet!

Best regards from all of us!

Daniela

China Tour

Beautiful Night View of Shanghai

China Tour

Amazing Great Wall in China

Daniela‚ ‚ May 20, 2018

Hi Leo,

Hope you’re well.

In summary, the river cruise was very good. The rooms were very nice, food was nice and the staff very friendly and welcoming.

There are a few minor development points that we have noted:

- the activities on board should be included (and the gym equipment should be better maintained);

- a meal upon embankment would have been very nice; and

- we were provided western food on the first night this should have been a choice prior to embankment, as we preferred a more traditional Chinese meal, which we requested for the second night.

Again, I would like to re-iterate that the tour was very good.

Thanks,

Steve

Steve‚ ‚ May 17, 2018

Dear Johnson

We had a lovely cruise & we are very pleased to answer your survey questions.

1.  Joseph as our travel consultant you were outstanding.  Your answers to our queries were always immediate & detailed.  Thank you.  Also the guides provided before & after the Cruise were really good for sightseeing & transfer to Yichang Station.  The Bullet Train was very special & greatly enjoyed.

2.  First Class.

3.  Yes, definitely.

4.   Excellent.

5.   Two observations for Century Cruises would be:

     a. A meal (not necessarily a full dinner) should be available on the embarkation evening & be part of the package cost for the Cruise.

     b. The Service Charge would be more correctly gathered at the end of the Cruise.   A 15% service charge for drinks/all extras is excessive - 5% is more realistic & reasonable.

Perhaps you could make these points to them.

6. Yes - unfortunately we don’t have electronic photos.  Our cruise experience was recorded by camcorder & hence is on cassette. We then, by cable, play on our television when we return home next week.

Joseph very many thanks again - we are having a great time with our younger son in Shanghai & are about to leave for a long weekend approx 3 hrs away & ‘Up Country’.

With best wishes

Bob & Elizabeth

Bob & Elizabeth‚ ‚ May 17, 2018

Echo,

My wife and I recently returned from a trip to China which was arranged by your company under the guidance

Of   "Echo Gou". I am writing to say that we have been very impressed by the expertise and communication that

Echo has shown in organising our tour.

Our trip was very memorable and the places and hotels that were organised were beyond our expectations, I have 

No hesitation in recommending your company and Echo to any tourists who are considering a trip to China.

Sincerely

Bill

Bill‚ ‚ May 16, 2018

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