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Hello Johnson Wang,
please apologize my late reply. You will find my answers below.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
All my questions have been answered fast and to my satisfaction.
2. How do you comment your tour arrangements?
Receiving the travel permit was a bit tricky (mainly due to the lack of english knowledge of my hotel staff). The tour itselfs was perfectly arranged and the guide showed a lot of flexibility to adjust to our wishes.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
I would reccomend Tibet Discovery to everyone, who wants to visit tibet.
4. Your general opinion on us?
Great Tour! The trip to tibet has been very expensive - but the money was worth spent. The guide and driver were very nice and the tour was perfectly arranged. Also in case of misunderstandings (one of the guesthouses was below the standard I booked), Tibet Discovery found good and pragmatic solutions.
5. Do you have any suggestions on improving our services?
Improve communication between Tibet Discovery and Tour guide (I spent one night in a guesthouse below the standard I booked, due to a mistake in the communication), shorten time on Lake Manosavar (a few hours are enough - not neccesary to spend a night there).
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Sorry that it takes so long to response to your emails as we have just got back home a couple of days ago.
The tour was great, we really enjoyed our trip.
Answers to your questions, please see below.
Yes, the travel consultant was very quick and responsive in answering my emails.
All the tour guides we met were very courteous and very knowledgeable.
Joe from Hangzhou was especially great as he really put a lot of effort to make sure that we have an enjoyable overall experience.
Yes, I definitely would recommend your company. We definitely will use your company again when we come back for our next trip.
It is our last night in Lhasa and we are already missing our fellowship. We have had such a great voyage in Tibet and will recommend it to everyone. We are especially pleased with our tour guide Julia who had very good knowledge about all things and could easily answer all our questions. She speaks very good English and explains Tibetan culture with passion. We found Julia to be extremely kind and considering and she went out of her way to make sure everybody was comfortable. Also she is always in a good mood and very patient. She had excellent recommendations for us to shop for local things and where to enjoy Tibetan cuisine. We also could not be happier with our driver 雪域之子 who was perfectly professional, made everybody feel safe on the road and sure that he would get us to our destination every time. Also we enjoyed his warm presence and effort to make us feel good, always ready, always on time, carrying our things and always with a smile.
We have had the time of our lives and we really want to thank you for making it happen for us. Hopefully we will be back soon.
Tour was amazing! We really enjoy it and definetely we would reccomend you.
Oye guide was awsome, he is really prepared to explain all history about the Tibet and buddism. He was so helpful till the last minute!! Also driver was really kind.
Maybe my only suggestion, is that you should include some local actual life attraction or sightseeing, that is not related to religion, so you can get to know how is Lhasa now a days, apart from religion.
Thanx for everything!!
We visited Drepung Monastery - one of six greatest Gelupa Monasteries
Thanks for your kind e-mail.
Effectively, we are back from China already. At the end, it was a great trip and almost perfect.
Just some details that were not of our full approval:
1,.- The hotel at Beijing was awful and the service was not good at all. The room smelled to cigarrete and not very clean. Also, the staff was not helpful. I wouldn't recomend that hotel at all¡¡
The guide at Beijing was a nice lady called Lisa, but compared to the other guides, she did not provide enough informaiton of all of the visited places. Maybe, she needs to study more history of the places we visited.
2.- At Shanghai, the hotel was perfect¡ And the guide was always helpful and very polite. This was a great experience compared to Beijing.
3.- Finally, at Xi An, the experience was very good as well. The hotel was Ok and the guide was very efficient and his knowledge of history was very good.
4.- After reviewing all the information, my guess is that suggested tips were very high considering that the service was included already in the cost. At least in Mexico, we don't provide such high tips.
If we decide to go in the future, be certain that we will contact you again. And of course, we will recommend your services.
Thanks and Best regards.
Dear Ms Echo,
We would like to thank each and everyone at China Discovery for a truly wonderful experience in China.
We all had a fabulous time and enjoyed ourselves tremendously.
Special thanks to you, Eric, Kimi and Candy.
I will definitely recommend you to all my friends in Malaysia who wish to visit China.
We just returned from China a few days ago. Please see below for my response to your questions.
1. The travel consultant would respond to any question I asked within 24 hours via email and was very helpful with all her responses to my questions.
2. Our tour arrangements were well thought out and matched the actual days perfectly. We had more than enough time at every spot listed on our itinerary and were very happy with the lodging and meals included.
3. I would highly recommend China Discovery for tours. Private tours do cost more than going on your own, but we did not have to worry about anything. And in a place such as Chengdu, where attractions are far-spread and English is not often spoken, it was very convenient for us to do this tour.
4. Yes, you may use my comments or photos. Please see photos from our time on the tour below:
We climbed to the toppest pavilion in Mount Qingcheng
The Gingko trees in Chengdu were really beautiful
It was amazing! I loved everything, David was a helpful guide, and I really enjoyed Zhangjiajie.
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