Alfonso & friends

Alfonso & friends

Italy

Reviewed on September 4, 2019

Dear Mr.Leo Li'

Please find below some comments regarding our experience in Tibet-Nepal.

All the guides, in Chengdu (Mrs. Gila), Tibet (Mr. Po Ta) and Nepal (Mr. Bishnu) provided us an excellent service, they were very informative, forbearing and helpful about every matter along our stay (check in/out in the hotels, tickets for the attractions, rides, queues etc etc), also the drivers were very skilled and safe in driving us to the many visited spots.

The vehicles were in good condition of maintenance, we always found bottles of water on board for us (provided by the assistant driver)

The daily organization of the visits in China and Nepal was mostly done in the perfect timing, respecting the schedule (some more consideration about Nepal will follow)

The included lunches and dinners, were very welcome. 

Almost all the hotels were very good, high standard, comfortable, clean and the their staff very helpful.  

The only exception was the hotel in Gyirong, of very low level (one star ? maybe less) and very old. 

Furthermore the morning after we slept there, we found out that there was no water in the bathroom and it was really a bad situation for us and at our request to do something the staff was not helpful at all. 

It seems that the missing of water in that hotel (maybe in all the city) is recurrent , but in this case would have been very simply to provide some spare water in the rooms.

A note about the "road" on the border from China to Nepal.... from the information provided in the program/itinerary we supposed to find a bumpy and muddy one ....but in reality it was much worst than that, the journey by car was stressful, very long and extremely dangerous (no guardrail at all and the overhanging on the river in the valley !!!).

The drivers were very skilled and they drove in the safest possible way, but at end for the time needed to get in Kathmandu would have been better to return from the Everest Camp Base to Lhasa and take a flight.

The itinerary in Nepal should be balanced a bit better considering the huge time needed for the transfers, of course not because of the schedules provided by the guide or the driver but because of the incredible traffic jam and the very poor conditions of the "roads", for example both Patan and Bhaktapur visits would have been deserved more time. 

Same consideration for the time needed to go and to come back to Nagarkot, where, beyond that, the view is also too variable because of the weather. 

In Chitwan park, the possible options to chose from, should have been provided (and booked) before (as we requested many times by email)  because not everyone can enjoy what scheduled by default.

Some of the group didn't like to ride the elephant because this causes him/her pain, and for the same very poor conditions in which the animals were kept (chained and with no space), they didn't like the "elephant breeding center".

To conclude, the suggestion is to include in the itinerary/program all the possible information and details (even the sensitive ones, as  the mentioned bad treatment of the animals), so that the clients have the right to decide what to see and what to skip.

Dear Mr.Leo Li, hope what above gives you a better feedback about the great adventure we lived thanks to your agency services.  

And please share our special thank also to the representatives of the local nepalese agency, they were very welcoming and helpful.

We'll be happy to be back to you, with further details in future if requested

Best regards

Date of Experience: August,12, 2019
Trip Type: Traveled as Friends
Tour Customized by: Leo



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