What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Hi Ms Zeng,

Thank you very much for organising this trip for us.  We are all back in our respective countries (Australia and Singapore) safe and sound. 

We have fully enjoyed this trip and love the tour guides that you had arranged for us.  Other than the raining days in Xi'an and a bit in Shanghai, we thoroughly enjoyed the itinerary.  The guides followed them diligently (except when we asked for some slight changes),  They brought us to places with good lunches and there were really excellent lunch dishes that we don't get to eat in Australia or Singapore.  The hotel accommodations that you had arranged for us were also fantastic.  I was surprised by the cleanliness, the high level of service and easy access to the various popular locations even though they were only 4-stars.  I personally believe they qualified for 5 stars!

Finally, I would like to mention that Kevin Bao (our Beijing guide) is voted the BEST tour guide of this trip.  He went out of his way to help us navigate through the various places of interest, help us get onto the high speed train with little hassles because he knew we have absolutely no idea what to do.  His customer service attitude is the best we've seen (having met other tour guides in China in my other trips). I have no problem recommending him to any tour groups that you are organising. Next on the list is Timou (Xi'an guide).  He is very knowledgeable and gave us very detailed account of the tour which directed us to the right place to look, especially, the Terracotta.

You can be assured that I will be recommending you/your company to my friends or colleagues who plan to visit China in future.  I also want to thank you for your patience in dealing with me as we had changed our itinerary a few times to come to this final one that met our plan.  You have been very accommodating and helpful in ensuring we get the best out of this trip.

All the best to you and your team and we hope to be able to come to China again in the future.

Regards,

Glenn

Glenn‚ ‚ September 25, 2018

Hi Lily,

We had very good experience with kai , he is good guide. we are happy to do business with you. lily I really appreciate your prompt help for trip . I will consider you for future travel company and agent.

THANK YOU

Smita

Smita‚ USA‚ September 24, 2018

Hi Lily,

I just arrived in Australia today.

Our group of 4 was very pleased with the excellent organisation of the whole package which included transfers, day tours, Bullet Train, Yangtze River cruise (downstream) and flights from Yichang to Shanghai

Transfers: - each of 5 different transfers were on time, with correct van and English speaking guide with driver. All worked very well and guides were excellent and helpful, making the transfers easy.

Half-day tours: - 2 provided and both were very good. 1st was in Chengdu to the Panda facility, followed by lunch. 2nd was to old town in Chongqing, before going to the cruise. Both tours were very well guided.

Bullet Train: - booking, tickets and to/from train stations for Chengdu to Chongqing worked very well, with guide arranging to pick up tickets at the station and bag cartage from the drop zone to the platform. Bullet train at 300KPH was excellent in 1st class and countryside was beautiful.

Yangtze Cruise: - Century Legend downstream - ship was clean, modern and spacious. We had Executive Suites and VIP dining - accommodation, food and beverages were very good. The cruise and side tours were excellent. We recommend adding the "ship elevator" tour as an addition at the end of the cruise at the 3 Gorges Dam. Only issue we had was getting up and down steps on the steep bank to board and disembark the ship, due to one guest being on crutches. Not your fault!

Flights to Shanghai: - China Eastern - booking, tickets and to/from airports arranged by you worked very well, with no problems. Business class was comfortable and service very good. - Note, the free upgrade to 1st class for one couple did not eventuate - we were all in business, as the plane did not have 1st class.

Overall your organisation of the itinerary to suit our needs and requests worked very well and we were all very pleased at the no problem approach and that all went like clockwork.

This started from your advertised "Yangtze River Cruise" which we then added to with our various requests to include Chengdu and finally getting to Shanghai. Thanks for your assistance in making all the arrangement, which flowed perfectly all the way through - not one hitch. Each guide and we had 4 of them, were good knowledgeable English speakers, who organised everything for us and modified each day to suit our needs.

Thanks for a great holiday, which we recommend to any traveller.

Best regards!      

Gary

Gary‚ Australia‚ September 15, 2018

Hi Lily,

Sorry I did not reply sooner but have had a problem with email.

We had a wonderful day at Wolong - we will remember it forever. Thank you for you lovely gift and kind wishes. Ruby was a great tour guide and knew everything about the pandas. She made every effort to give us a memorable day - the staff at Wolong are very strict with the guests and the guides.

I would be very happy to recommend your services.

We are now going to Lijiang, Xian and back to Beijing before returning home.

It would have been nice to meet you in person but we will always remember your patience and kindness.

With all of our best wishes

Margaret and Rebecca

Margaret and Rebecca‚ Britain‚ September 14, 2018

Hi Tracy,

We are safely back in the UK having had a wonderful trip to parts of China, organised by your company, and also your extended care of us as we tried to get to Hong Kong during Typhoon Mangkhut!  We enjoyed our shortened visit to HK despite missing our son due to the typhoon delays.

You asked for comments of our trip and the organisation by your company, but first I apologise for not giving a comments sheet back re our visit to Guilin. This was because we did not see our fantastic guide "Smiley" later in our stay whilst waiting for the typhoon to move away.  Please let her know she was great - we did leave some money for her and the driver with our stand-in guide Stephen. I hope she and the driver got it.

First of all you, Tracy, have been an excellent organizer and responder to my questions and when things got difficult with onward travel and extra hotel nights in Guilin the team in Chengdu and Guilin worked well together.

We thoroughly enjoyed our visit to Xian, Chengdu and Guilin.

I am not sure the train from Beijing to Xian was the best choice after a long flight from UK via Amsterdam and into Beijing.  It made for a very long journey time and a flight to Xian might have been better as we were already at Beijing airport.

All the guides and drivers were excellent in each city.  We learnt a lot from the guides and they all had good English and good personalities.

We did have one problem on arrival in Chengdu by train from Xian as the guide was not waiting where we had expected to be met. We were lucky that a train/station employee was able to help us and contact you and for you to alert the guide. Chengdu station has multiple exits and we should have been met at the platform arrival exit or told which other exit to go to.

In general everything worked smoothly and the quality of hotels was also good. My only negative would be the hotel in Guilin, which did not offer food one night because they had a conference and a wedding, although they had promised us food after 8pm.  At 8:10pm we were told we could not after all have food and were told to go out into town!

The hotels in Xian and especially Chengdu were very good.

Overall we were very happy with chinadiscovery.com and we would certainly recommend the company and its ability to organise a private tour with excellent guides.

Lastly the final thing you organised was the transfer from Shenzhen to my son's house in Stanley on Hong Kong Island. Mr Liu was waiting with a very nice van at the right exit from the train station and we were soon on our way dodging the fallen trees and the clear-up vehicles.  We arrived quickly and safely.

Thank you for organising this great trip for us.

Philip and Lynda‚ UK‚ September 24, 2018

Dear Rita,

We have arrived back home to Romania, the Tibet tour was great ! I would like to thank you a lot for the service and your help, also the tour guide (Hank) was really really great ! Thank you once again,

Cristian‚ Romania‚ September 24, 2018

Hi Wendy,

Thank you for everything!

You were always great, super efficient, fast response and very nice.

Everything was excellent.

Susana‚ Spain‚ September 24, 2018

Dear Rita,

Sorry for late reply, coz no g mail in China,

We have reach safely and thank you for the service, we are planning again next group and next year , we will let you know by earlier,

Keep in touch

Thank you,

Om‚ Bhutan‚ September 24, 2018

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