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Please see attached.
The tour was very good, me and my party (in CC) are very satisfied.
Can you please reach out to our tour guide Sophie for the pictures? She has them on WeChat and can forward them to you.
We are OK with you putting our review and pictures on your website.
Please see below my answers to your comments.
Excellent. We really appreciated in particular the flexibility in modifying the itinerary last minute.
Biking on Xian Ancient Wall is top recommended
The First Gate of Xian Ancient Wall
The trip was good. A pity that some of the sites (Zhuyu Peak & Diecai Cave) were closed during our short stint in Yun Tai Mountain. Overall experience was pleasant and fun. Great service provided by James.
I forgot to respond to your email.
The tour was great. attached are a couple of pictures from the trip.
1) Yes. VERY prompt responses via email. Emails were also very clear and answered all of my questions.
2) The tour guide was great. It would have been nice if Lee had some more stories about the history of the area or land to tell while we were walking around.
3) I would definitely recommend your company!
See you next time.
My Pleasant Journey in Zhangjiajie
Thank you Lyn,
Issac was a good guide and I would recommend him to others.
I loved my trip to Putuoshan and feel very grateful for the opportunity. I hope to return someday.
Very best regards,
Statue of Avalokitesvara in Putuoshan
I hope this email finds you well.
Thank you very much organizing the tour for us. Each step in our communication was excellent; starting with the communications with you in regards to the tour planning and organization and continue with the tour operation. The tour guides and the drivers were all very good and made our trip very interesting and easy. The hotel selections, the sites visited as well as the time allocation were all perfect and met our expectations.
In our next trip to China we will definitely approach you and your company again and we will be happy to recommend you to our friends.
Thank you very much!
Best regards and Happy New Year,
Following is answers to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
The travel consultant was really great. She was available to help me regardless of the time. I had to contact her a few times to facilitate coordenations and she answered right away, solving every issues promptly.
2. How do you comment your tour arrangements?
The tours were, in general, very good. I received information about the pick-up time the previous day. All worked out nicely and covered the main touristic attractions.
3. Are you willing to recommend our service to your people who also have an interest to visit China?
Definitely. The service was very good. I, basically, didn't need to worry about the trip. Also, the price was really good, unbeatable actually.
4. Your general opinion on us?
I'm very satisfied with you. When I return to China I'll contact you to arrange things.
5. Do you have any suggestions on improving our services?
I gave the suggestions to the travel consultant along the trip minor stuff.
6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Yes, I'll send them as attachments in this mail and in the next one.
7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?
Amazing Three Gorges Dam
I just returned to HK from Shanghai a few hours ago. My daughter, her husband and my granddaughter live there. So my wife and I made use of the opportunity to spend the weekend with them.
A quick answer is that the tour met our expectations. We were able to see what we would like to see. Overall, all three of us were satisfied with our tour. We will not hesitate to work with you in future tours of China.
I will provide more feedback using the questionnaire you provided with the itinerary. Please give me a couple of days.
Thank you again for making our trip comfortable and enjoyable.
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