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Answers noted below for you.
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
2. How’s the cruise?
Very good, they accommodated is really well considering we were the only English speaking guests and looked after my vegetation needs. They were great!
3. Would you like to recommend our company?
The cruise and Shanghai didn’t disappoint – the scenery around the three gorges is amazing. All in all, the whole trip was fantastic. We can’t thank you enough for making the trip so successful…. and helping us out with the wallet thing! Have no idea what we would’ve done if you hadn’t been able to help us resolve that so quickly.
Sorry it took me so long, as I've been busy back at work the past few days, but I just posted a review. Hope it helps!
Thanks again for all of your help! You saved us so much time and worry before and during our trip.
Thank you for organising a great trip, and for taking our feedback on board. I have now posted my review on TripAdvisor.
First of all, my apologize for this super duper late reply.
Anyway, please see our comments as below:
Yes, both Linda and Maggi are absolutely helpful and always response promptly!
Linda, our tour guide in Beijing, she would never miss a response regardless where she was. There are plenty to see and plenty to experience in Beijing. We are grateful that our Beijing tour was very well planned and with Linda and driver’s effort, we had the most out of it. Linda has a very thoughtful and caring personality, always remember to look after our safety and been very observant on our needs and interest.
Maggie, our tour guide in Datong. She’d show us the most beautiful places in Datong in a very professional way. A thoughtful Maggie and a friendly professional driver really made our day. At the end of the trip, Maggie gave us a little surprise gift, a book about Datong – “an ancient historical city with splendid scenery”. Thanks to Maggie, she does understand how rush and ambitious our trip was and so she understood this book would be useful and meaningful for us. Really appreciate her effort.
Absolutely very well planned and we both were very well taken care of. Thumb up and satisfied with this well-planned tour!
We would say your service is good on the top – yiziban! However, we would appreciate (perhaps we should ask ;p) with more recommendations on local restaurant that provide local authentic family food (our personal preference) or a print out on evening activities recommendations (it will be useful for last minute traveler who didn’t prepare much, just like us :D).
Some general suggestions here :
1) It would be better if entrance ticket can be pre-booked for those popular tourist spot.
2) Preserve the old city of Datong - demolishing the old city will destroy the soul and character of the city,
3) If there are morning and evening flight between Beijing/Datong that would allow a day trip in Datong, this would bring more tourist to Datong.
P/S : we would definitely recommend your service to our friends and family ;)
Have a great day, Wendy!
Thanks to China Discovery's arrangement for a great trip to Dunhuang Mogao Grottoes in our Labor Day holiday. We have enjoyed the activities and the sceneries very much; the beautiful sculptures and the paintings in the caves of Mogao Grottoes, the fun Camel rides in Mingsha mountain, the mysterious oasis in the Gobi Desert, the 2000 years old Han great wall, and also the nice & interesting Dunhuang dance performance. We have visited a total of 18 caves including both regular and paid special caves and also bought several precious Dunhuang murals books which will be a wonderful memory for years to come.
Thank you and talk again next round.
Apologies in getting back to you so late but we have been back now for 1 week, lots to catch up on after being away for more than 2 months.
I have posted our views on your tour, once again cannot thank you enough with ALL your help and getting the permit to us in time in Kunming.
You really excelled yourself taking the time to reply and deal with our permit outside office hours, truly remarkable that you helped us out of a very tight corner.
AGAIN MANY MANY THANKS !
Greetings from Brisbane!
Indeed, that explains the charge and settles the case – thank you for your world class customer service!!!!
For my excuse I can only say that there was no mention of “JADE” in the factory name, and that the charge is shown in RMB, while at the factory all prices were displayed in US dollars (and that’s what I remember paying).
All in all, touring China has been a fascinating experience for us, and we are already planning our next visit, most likely to see the Harbin Ice & Snow Festival, however that may not be in 2020…
Having said that, rest assured that you will be the first to know of our intended trip, and we will be asking you to help organise the trip for us in your trademark perfect way.
Thank you again, and take care, Lily!
Following are our most popular vacation packages which take you to visit featured destinations, experience authentic Chinese culture at lowest price. You can also contact our travel specialists to DIY a unique tour package for you.
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