What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Hi Johnson,

Hope you are doing well. I have written my review below. I finally got a moment after coming back to the US. I think you do an outstanding job and you always looked after my interests. The trip would have been a lot better if we took the highway route, if the hotel issues were sorted out, and we had the welcome dinner to get acquainted. None of those things were your fault. The fact that you stepped in and took everything I said seriously showed how great you are with your clients.  So, thank you so much for everything.

Really appreciate all that you did.

Johnson provided prompt reply and answered all of my questions, from 7 months before the trip started all the way to when the trip was happening.  He is always patient and provides clear answers to questions.

The tour arrangements were planned well.  We had some issues with the hotel bookings and execution of the itinerary. I e-mailed Johnson and he was the one who worked with the local offices to get everything straightened out.

I would definitely recommend the agency to anyone traveling in China.  They are committed to taking care of any issues that arise.  Also, they were very thorough on the paperwork for Tibet, which is not easy.

I think Johnson genuinely cares about his clients and is committed to to giving his clients the best experience possible.  He works to resolve any problems and always takes the responsibility to find a fair solution. 

Best regards,

Sammy

Sammy‚ ‚ August 16, 2018

Dear Jack,

Just wanted to let you know we are really enjoying our Guilin tour. The hotel was very nice and both the guide and the driver are professional and very pleasant to deal with. We also got our reimbursement, so thank you for that as well.

Best,

Peter

Peter‚ ‚ August 16, 2018

Dear Rita,

Thank you for your immediate attention regarding the beds. The arrangements you have made are perfect.

I have also just received the package you sent to the hotel. Thank you very very much for your generosity. My children love their panda souvenirs and the fans are beautiful. I cannot thank you enough for your wonderful organisation and for making our trip so memorable.

Regards,

Madeline

Madeline‚ ‚ August 16, 2018

Dear Lyn,

Thank you very much for the lovely tour. We arrived home safety early morning today and I just wanted to thank all your staff and the management for their cooperation to welcome me and my family. The two tour guides especially were exceptional (Kai, Jerry) and gave us their best efforts. We loved China and hopefully we will come back in future.

Best regards,

Reihaneh and family 

Reihaneh and family ‚ ‚ August 14, 2018

Hi Lily,

Where to start, we had a fantastic trip, everything you put in place worked very well, thank you! Some specific comments:

Yangtze Cruise - we (two couples travelling largely independently) joined the cruise early evening Saturday, after an excellent meal at a local restaurant. Check in was very easy and the staff were incredibly friendly and welcoming. We went for the 2500 CNY per room upgrade to a suite, with a smaller more intimate restaurant and executive lounge access. We declined the drinks package, though for some that may be good value. The boat was very clean and comfortable, akin to a good 4/5 star hotel, plenty of space and great views of the stunning gorges. Our only gripe was food, after 10 days of superb food prior to joining the cruise we found the meals a bit bland - far from bad and we did eat but just not terribly enjoyable. The staff were universally superb, those with whom we had most contact were Allan, Jenny and Jessica - all 5-star with superb English.

Beijing Wall/Summer Palace - Candy called on the previous evening to ensure all was well, we were collected at 6:45am as agreed and made the Great Wall in good time. It’s quite a climb to get to the cable car, Candy could have improved the experience by considering the walking pace, one of the party was feeling a bit unwell after the brisk climb - taking a few minutes more would have been better. We booked to go up on cable car (chair lift not my favourite) and go down by toboggan, this gives a very good one-way walk along the wall, mostly downhill. The wall is incredible, Candy had to go back to base to fix an insurance issue, we would have preferred to get her commentary along the wall but it was still stunning. By the time we were leaving the wall the queues were huge, best advice is the go early!

We dropped in to the Summer Palace on the return drive to Beijing, it was lovely although after the wall all else feels a bit ordinary. I should mention the excellent car and driver, all in all a good trip.

Qian Warriors/City Wall/Muslim Street - Alison collected us at 8:30, as arranged and we drove for 90 minutes or so to the warrior site. What a remarkable and truly spectacular morning, it is vast and the work which has gone into excavation and restoration is hugely impressive. We were very well guided throughout and then enjoyed lunch at a nice hotel nearby. By the time we got back to Xian the rain was coming down hard, nevertheless we enjoyed seeing the city wall and Muslim St, I only wish we had been hungry there, the food looked superb. Excellent guide, and very good driver, on the negative side the car was quite old and a bit uncomfortable - not to the standard of others. Finally, we tipped the guide at the end at same level as day previous, we left her to decide on a split between guide/driver, that seemed to cause an issue.

Chengdu Pandas/Gardens/Park/Afternoon Tea - Gila collected us at 8:30, again very prompt and professional. The Panda base was excellent as was all other aspects, particularly the lunch at a local restaurant chosen by the guide. Gila was a real star, she worked incredibly hard to get us best views and shorted queues , also seemed prepared to go on as long as we wanted at all stops. The car and driver excellent too, all three tours were excellent but this one gets 6-stars.

Overall first class, any criticism above is minor and in no way diminished the experience.

A special mention for Lily at Yangtze River Cruise, from the first to last her service was impeccable. Always prompt and professional, I know China quite well, my initial approach was to fix the cruise but the three driven guided tours were really superb - have attentive professional support left us to enjoy the wonder of China!

Please feel able to use any or all of the above on your site.

With grateful thanks,

Andrew

Andrew‚ ‚ August 15, 2018

Hello Leo,

Firstly I would like to thank you for your work in organizing our tour. It was fabulous!

Very important to us was our guide. Lobsang was absolutely fantastic. He was very knowledgeable, passionate about his country and tentative to the group needs. We had a fabulous experience because Lobsang was so good. We are feeling very grateful for him sharing his piece of the world with us.

I will be sure to recommend your company and Lobsang with others who are interested in visiting Tibet.

Thank you,

Lisa

Lisa‚ ‚ August 14, 2018

Dear Rita,

Thank you for your email.

We are having a wonderful time in China and enjoying all the sights. The tours guides have been very friendly and helpful and the tours have been very well organised.

It is a shame we cannot meet in Chengdu as I wanted to thank you personally for your help in organising our trip. I understand that it will be difficult with the tight schedule. I would like to say a big thank you to you for all your assistance, we are very grateful for all your help.

Just one thing, as I have three children and the twin rooms only have two beds, the tour guides have been helping us to arrange an extra bed when we check in at each hotel so far. Is it possible to organise an extra camp bed in the twin room for the other hotels on our trip so this is ready for us when we arrive?

Again, many thanks for all your help.

Regards,

Madeline

Madeline‚ ‚ August 14, 2018

Rita,

Thank you.

We can’t access gmail most of the time. Yes we had a lovely day.

Kind regards

Adrian

Adrian‚ ‚ August 14, 2018

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