Ping

Ping

American

Reviewed on May 09, 2014

Hi Wonder,

Thanks a lot for the email.

Yes we are now back in Sydney and everyone enjoyed the trip tremendously.

I appreciate the prompt attention, patience and service that you have rendered to me while planning the entire itinerary. It was thoughtful and allowed much flexibility for my family.

We were glad we have chosen to travel by the bullet trains as they were all punctual, comfortable and a very nice way to see this vast country of yours. I am pleasantly surprised by you calling during the trip (twice) to check in that everything is ok and that we are enjoying our trip. It’s beyond the normal client service standard that I had expected and reflected very well on the client service ethos that you and the company has.

The tour arrangements were flexible. Vian was able to arrange for transport to take us to the places we were going and also allowed us to have a bamboo rafting trip in Yangshuo which my family thoroughly enjoyed.

All the tour guides we encountered were knowledgeable and competent. The drivers all were also cautious and safe.

Overall, it was a very memorable trip and thanks to your organisation, we were able to enjoy the trip without much hassle.

Will definitely be recommending you and China Discovery to friends who are intending to travel to China.

Regards

Ping

Date of Experience: January, 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder



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