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Now we have recovered from jet lag and are back to our “normal” working schedule :-).
I have attached a brief summary of our comments for the China Tour.
In addition, we want to thank you and want you to know that we appreciate all your help from beginning to the end on this tour. You were very accommodating, patience, and follow up with every step of the trip. The selection of guides were excellent. (It was important to us that they spoke good English.) We find it to be very helpful when the guides pick up on time at each airport and each drop off at the airport check in was a big plus. As for the confusion at the Xian airport pick up, it could have been prevented, if the guide would have reconfirmed the flight change. All the drivers in each city were excellent. At no time did we feel not safe with the excellent driving skills in the crazy congested traffic. The van cars provided were very comfortable.
Thank you for the Guangzhou driver/car. Mr. Wen was very much on time to pick up at the hotel. Unfortunately, we had no addresses of whatsoever with our ancestral villages. Fortunately, we did have an address of the Taishan hospital where one of our relative work as a surgeon. On that particular day, his father had a fall and he was at the hospital. The day before he was in USA, and the day after our day of visit he would have been off. Anyway, he was kind enough to cancel all his hospital appointments and show the driver exactly how to get to my husband and my village easily. It was an amazing lucky day for all of us! Otherwise, we would have been just driving around the villages. Our ancestral houses were not easy to find. It was a very long day, but a very productive one.
Isabel, if you should have any additional questions that I may not have covered, please let me know. Our family had a wonderful trip and our grandson (8years old) was a very good traveler; it was a little hard for him with so much walking. in general, he did very well. I told him he is not a tourist, but graduated to a traveler who can expect the unexpected. And he has continue to learn to think "outside of the box.” We are very proud of him.
We definitely will recommend you and China Discovery to our friends who are interested in traveling to China. We are also looking forward to work with you again in any future upcoming trip to Asia.
Daniela & I would like to thank you for the great Tour of Beijing & Xian we had recently with your company.
We would especially like to give our highest praise to both of your guides. Tristian-in Beijing was extremely professional & knowledge and was very helpful in organising all our activities.
Jenny- in Xian was also extremely professional & knowledge and was very helpful in organising all our activities. Please pass on our thanks to both Tristian & Jenny.
We enjoyed our short time together & would highly recommend both to any of our family & friends. We would also highly recommend your company for all the professionalism shown to all of our group.
Luigi & Daniela Volpe
Thank you for your organisation. Your services, fantastic. We really appreciated you sorting out our flight problems even though we had booked the flights ourselves.
Selina's Services very Happy. We were a
small group but got prompt and continual service.
All guides met us promptly and gave us a welcome greeting. Their English was good and were informative.
We felt the whole trip ran smoothly and were pleasantly surprised with the standard of accommodation at each stop.
1: Our travel consultant, Wonder Wang, was excellent. He promptly and completely answered all questions that I asked prior to the trip. Towards the end of the tour, a flight was cancelled with no prior notification to the fliers or to the tour company. Through Mr. Wang, the problem was swiftly and professionally resolved, providing seats on the only remaining flight of the day, on a different airline, at no additional cost.
2: We had 2 tour guides. The first was Jiang Yong, who led our tour during the several day stay in Lhasa. He was personable and knowledgeable, providing information and answering all specific questions in a way that deepened and broadened understanding of Tibetan culture and customs. Although the attractions on the tour were obviously amazing, it was his reverent-patient presentations/explanations that made the visit so much more meaningful. The second tour guide was Lob Sang, who led a partial day tour in Xining at the Ta'er/Kumbum Monastery. There was not sufficient time in the tour to develop a personable relationship with him, but he was professional in every way. And it might be noted, it was he who importantly was able to best convey the problem with the flight cancellation, dealing each with airline personnel of the cancelling airline, airline personnel of the airline providing later in day service, and with Mr. Wang of the tour company for the purchase of tickets. At his insistence, he remained with us until the ticket-purchase could be verified.
3: The tour was simply amazing. I've read many books about Tibet, but this for me was a lifetime journey to personally appreciate Tibetan culture in reality. The planning, the tour guides, the attractions…all were appropriately fitted into a specifically busy schedule which included other travel commitments. Our tour group was just 4 people plus the guide and driver, enabling both a broad array of questions and no difficulty in hearing responses and other information.
I would have a difficult time choosing among travel photos taken, and yet, I doubt that any I'd send would add to your inventory in a meaningful way. Just know that I would heartily recommend the tour to others, noting that a fair amount of climbing is essential to enjoy the attractions. Also, tour participants should be mindful that all of China is on one time zone, if other China travels are planned as well.
Thanks for your excellent tour services.
thank you for organizing this trip for us. Overall we were very pleased with all elements of our vacation.
Here's what was great:
The food! Each province has such delicious local cuisine.
Huangshan, Mutianyu Great Wall, Jiuzhaigou, Yangtze River, Zhangjiajie, Li River and Longji Terraces were the highlights.
Momo, Shila, Waldner, and Alex were our favorite guides as all four had excellent English and great personalities. The 4 and 5 star hotels were nice and comfortable. The drivers/guides who would provide us with unlimited free bottles of water to drink each day.
Your helpfulness during the flight delays and cancellations was great appreciated. We'd certainly recommend your services to others. Looking forward to reviewing the thousands of photos we took and reliving our memories.
First of all I would like to say that the trip was really fantastic. We were impressed with the organization and the guides who cared for us. We have told our friends about the trip and China Discovery in the highest level of praise. I will put these comments into the Trip Advisor link. And we were especially happy with your responsiveness during our planning and travel stages. I have to admit that I was not so optimistic while we were planning the trip just mainly because my husband found your company online. I am always cautious since there are so many scams that are easy to pull through over the internet. We have been to hotels that were presented online as gorgeous places but which was photo-shopped. So when the trip began and everything went super well, I was extremely happy. Thank you Jack for your excellent service!
The Tibet part of the trip was the highlight. The guide was very responsive, the hotel was so nice as was the service, prices, etc. Do not change anything there! We were lucky in having a very nice man join our tour which made things very interesting and fun. Tibet is amazing. And the train ride to Beijing was so interesting and the organization between guides excellent. So you can read that we were very happy with our tour.
I wish you all the very best!
Sabrina and Klaus Gerland
We are back to Geneva! Please find below a short summary of our trip which you may feel free to edit or shorten it as you deem appropriate.
We have so many photos to share, though you may decide which one you would like to publish it. I am going to forward those photos to you by different emails.
Many thanks again. Best regards.
“Quote Unstoppable WOWs for our Amazing China Discovery Tour!
As orchestrated by Ian Wei of Chengdu Bamboo International Travel, two of us were wandering from one natural wonders to endless wonder spots of China. We were wandering from the soft fertile earth of red land to multi-formed stone forest and strolling in the village of diverse ethnic minority of Yunnan. Our journey continued to nonstop amazing historical heritage and nature beauty in the land of world roof in Tibet. Worldly cute panda and Giant Buddha as well as Luodai and Jinli ancient places plus shopping spots of Sichuan made our visit simply unforgettable. We were following the track of silk road and visit numerous wonder places in the Gobi desert of Gansu province, for example, climbing up sand dune mountain and circling the crescent lake of Dunhuang, walking inside mogao grottoes, Yardang geopark, western great wall, Jiayuguan fortress, reclining buddha of Zhangye. Every view point in the area of rainbow mountains gave us no chance to brink our eyes and kept exclaiming Wows! Lastly 4000 steps of stairs plus a double downs to tops ride of cable car to reach the peak station of Huashan in the outskirt of Xian was such a stunning and challenging trip.
The above merely captures the essence of our 18-day (1-18 April 2015) trip organized by the impressive services of Chengdu Bamboo International Travel. Ian Wei is our host who stood ready to track/follow and response to our request throughout the tour. I have a full confidence and offer a big applause to the second to none service of this travel agent. Many thanks to Ian and his tour guides and superb drivers who made our trip every possible and so memorable.
Cheers. A couple, residents of Geneva, Switzerland ”
The following are some of the photos shared by Boonshan Sangfai
I wish to send my hottest thanks to you and colleagues for the wonderful trip in your country.
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