Kathleen

Kathleen

Reviewed on November 21, 2018

Dear Wonder,

Thanks for your below e-mail (which my friend, Lisa Siu, forwarded to me).

I have been meaning to contact you since arriving home to Australia last weekend.

I wanted to thank you very much for arranging such an enjoyable tour for us. We both had a wonderful time in China and felt very enriched by our experiences on the tour.

To answer your below questions:

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, you (Wonder) provided us with very efficient and excellent service. Thank you for all your efforts in arranging such an amazing tour.

2.  How’s the service of the tour guides during your whole tour?

The tour guides were all excellent - Laura, Timo and Kai. Laura was very happy and courteous and made us feel very welcome to her home city of Shanghai. Timo was extremely considerate, knowledgeable and kind. He anticipated all of our questions and always made us feel comfortable and safe on the tour in Xi'an. Kai was a walking text book on Chinese history and told us many interesting stories about ancient China and the many dynasties and emperors. He brought to life the places that we visited in Beijing. The drivers of all of our tour vans/cars were also excellent and always made us feel safe on the roads.

3.  Would you like to recommend our company?

Yes, I would highly recommend our company to any tourists, especially first time visitors to China.

Thanks again.

Kind regards,

Destination(s):
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Wonder

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