Nadine S. Koobatian
- Reviewed on October 11, 2019
This is my review.
Exceptional experience for architecture students in Tibet!
Review of China Discovery
As the travel coordinator for a graduate school at a major US university, I work with travel industry professional daily. I can honestly say that the service provided by Riley Guo and Tibet Discovery was the best I have ever encountered. From the moment we decided to reserve a tour for a group of our graduate students and faculty until the day the group returned, Riley Guo was exceptional. We had less than thirty days to organize passports to China, travel permits to Tibet and the trip itself. Many experienced travel professionals told me that it would be impossible to organize a group to travel to Tibet in that short time period. Well, they haven't met Riley or worked with China Discovery. Because we did it! And our group had an unbelievable time.
Riley was involved every step of the way. She advised us on visa requirements, the flights, tour details, how to prepare the students for what they would encounter in Tibet. Every e-mail I sent to her (and I probably e-mailed her daily for the entire month of planning) was promptly answered and every question answered. She was the model of efficiency and a treasure-trove of knowledge. We never could have organized this trip without her. She even provided the faculty traveling with the students with her personal cell phone number because she was going to be away on holiday during the time the group was in China/Tibet and urged them to contact her during her own vacation if they needed assistance during the trip. Honestly, where else can you find that level of service??
The students and faculty had a remarkable visit. They saw sights that will stay with them forever. The hotels were perfect. The food was great. The tour guides instructive and knowledgeable. The travel plan went without a hitch. Everything promised was provided and then some. Our group was traveling for educational purposes (they are architecture students) and not simply on a tour and the tour guide made every effort to create a program that would meet the educational goals of the trip and highlight areas that would be of interest to our students.
I can't praise China Discovery or Riley enough. I will definitely use them again for future trips. I wish all tour companies operated like this company. Everything was perfect! Thank you China Discovery!
Date of experience: October 2019
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