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Feedback as follow
1. Yes, Johnson answers quickly and helpful
2. Tour was fine
3. Yes I will recommend your service to my friends
4. I’m very satisfactory with this trip
5. No Suggestion
Thanks very much for your arrangements
In about an hour, we are leaving for the airport on the first leg of our journey home after a perfectly wonderful holiday - all thanks to you and your team.
We found your guides to be helpful, friendly and extremely thoughtful in responding to our interests and anticipating our needs. They gave us a panoramic sense of the history and culture of your great country.
We must give a special word of thanks to Bruce (Xian) and Mr Wang (Shanghai). Bruce shared some very interesting insights into Chinese philosophy, and we had fascinating conversations with Mr Wang on issues in contemporary China. Bruce and Mr Wang both engaged very seriously with all our questions - our thanks to them for their professionalism and passion for their work.
Waldeman was also very well-informed and great fun to be with - his energy and good humor is very infectious. We really enjoyed out time with him and must thank him especially for his help in clearing the airport process.
Erica is also a lovely person and very thoughtful and caring in meeting our needs. She was perhaps informed at the last minute, and was not quite prepared for the fact that we wanted to go deeper into Chinese history and culture than the average tourist.
And finally Wendy, thanks again for putting together such a lovely itinerary for us, for being so flexible about the arrangements and most of all, for your warmth and personal attention at all times.
Hoping to meet you on our next trip to China and with best wishes to you and your colleagues -
Sorry sorry sorry for the delay!
I hope you will forgive me after reading my comments :-) Here are the answer to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Cathy was a great travel consultant. Due the time zone shift she always answered me when in Italy was night, but I was sure to find her answer the very early morning when I woke up. She organized for us a very well planned and interesting tour and always tried to please my requests, when possible. Cathy is highly recommended!
2. How’s the service of the tour guides during your whole tour?
Our tour guides were great, we enjoyed very much to get to know actual cheese people and spend with them whole days together.
Here one by one:
Anna (Beijing): our less favorite but still nice. She remembers the explanations by heart but overall she's ok. We had little problems in understanding her English from time to time.
Walder (Xi'an): very professional, perfect English, he always called us with our names, very well prepared. Highly recommended!
Yangtze cruise: on the Century Sun. WONDERFUL.
Zach (Chengdu): a very young and talented boy, was a pleasure I spend with him our time in Chengdu!
Smiley (Guilin): my favorite! In the two days we spent with her, I got to know a wonderful girl and I hope to see her again. Personally, she made me spend my favorite trip in the whole itinerary!
Lee (Zhangjiajie): a quite shy guide, but with time she opened and we had long chats and long walk! She brought us to a wonderful scenic spot, breathtaking!
[About the itinerary in Zhangjiajie, the last day we had a late plane so we have lost half a day with nothing to do but boring]
Laura (Shanghai): this was the most mature guide we had, very professional and nice. We had only one day in Shanghai but she arranged to shorten the whole 2-days itinerary in just one, to allow us to see everything… Amazing!
3. Would you like to recommend our company?
During the booking procedure, I recommended the company to a friend of mine who reserved and travels with you on August, so yes, definitely recommended!
May I add a comment on the hotel? We found all the hotel clean and nice, but let us comment that 4/5 star level is not a western 4/5 star level. The only real 5 star hotel was Sunrise on the Bund in Shanghai. That was great. All the others need to be strongly renovated. In the hotel in Zhanghjiajie the swimming pool was already empty at mid-September, even though it was still warm outside. What a pity...
Thank you again...
All the best,
Alexia and Bruno
The following pictures were shared by Alexia and Bruno.
Amazing Yangtze Cruise
Alexia's Happy Time in the Great Wall
Alexia and Bruno Visited the Oriental Pearl Tower
Feedbacks are below:
We enjoyed very much our trip, breathtaking landscapes!
The Hotel was nice and we tasted Chinese good.
The Tibetan culture show was interesting!
Thank you so much for your recommendations about Chengdu visits.
Thank you for everything you have done for us and will be pleased to See you again.
Françoise et Marie Claude
I want to thank you for a wonderful Silk Road Trip. The guides were good along with the drivers. Yes, I would recommend your company to my friends going to China.
I am interested in going back to China and combining two of your tours into on continuous trip.
First tour: Classic Yunnan Tour (CD-HBT-04) 8 day tour, second tour:
Lhasa Nyingchi Tour (CD-TT-07A) 6 days.
I am in good shape and high altitude does not bother me.
Please send me a proposal and I will be awaiting your reply. Your recommendations and ideas would be greatly appreciated. Thank you.
I would like to say thank you for making our tour in Chengdu recently a very happy and memorable one!
You were very efficient and extremely helpful when I was checking about tours in Chengdu just before your big National Day celebration. You continued to answer my emails to the last day of work and assured me that my tour will be booked as requested.
Our tour guide for the day was Rain - she speaks good English and her knowledge / history of the places we went to very good as well. Compliments to the driver as well - he's a good and safe driver.
Yes, I would recommend your tour company.
Cruise was good, and your services were helpful.
Following are our most popular vacation packages which take you to visit featured destinations, experience authentic Chinese culture at lowest price. You can also contact our travel specialists to DIY a unique tour package for you.
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