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In response to your questions:
1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
I found Wonder Wang and previously Ian Wei to be very professional and quick with their responses to my requests. I would often text a question or request in the morning and have a response in the afternoon. On tour I occasionally requested contact from guides and Wonder would organize this immediately.
2. How’s the service of the tour guides/drivers during your whole tour?
I found most of our guides very helpful and enjoyed their support, advice and company. Similarly the drivers were skilled and helped make our days go smoothly. I particularly found Wendy in Zhangjiajie, Jean in Mt Huangshan and Tony in Wuzhen to be particularly good.
3. Would you like to recommend our company?
I found your company to be very good. Out trip was a complex one. The planning and execution required considerable skill and expertise so that the trip was able to be made without problems or exhaustion. The balance was right and the trip went seemlessly.
I would be more than happy to talk to up to 10 prospective customers to support your company.
I am happy for you to use this evaluation.
Sorry I didn’t get back to you earlier, I had many things to take care upon my arrival.
First I want to thank you for solving rapidly and efficiently the issue with the size of the van considering the quantity of luggage.
As far as the organization, selection of the tours , and the first class flights everything was excellent including the tour guide who were very professional.
A special thanks for the 5 stars restaurant that you have reserved for lunch, it was greatly appreciated.
Please take note that I have just posted on Trip Advisor that I highly recommend you as travel consultant and China Discovery.
Once again thank you Wendy for your caring attitude, being attentive to our request and being helpful to allow us a great vacation in China.
Good morning, Wonder
We are at home.....
Time goes by fast and we had big trouble at work....
So I can write you just now
As concerned accommodation, all hotels were good but take note that the best ones were in Lijiang and Shaanxi: wonderful accommodation and great staff!!!!
Generally speaking the tour you organized was good and Yunnan is a really fantastic place to visit and we had a pleasant time there!!!!!
Have a nice day and thanks
Dear Catherine ,
Many thanks for your time helping to plan a trip to the ancient city. We have been enjoying time in the city so will not go outside chengdu. We still have a few more things to do and then we leave Tuesday night.
We have enjoyed chengdu so much and absolutely love the food.
All the best and we will recommend you for sure if any friends head to chengdu or Tibet. Your service has been amazing.
Nancy and Adrian
The cruise was wonderful, as well as your service - fast and complete responses.
It was very nice that we were offered an upgrade to the 6th floor for 600 RMB. But we would have appreciated if we had been informed before, that our booking was a cabin on the second floor only.
Thanks for everything!
The Beijing tour was great thanks – we filled out the feedback form and gave it to Rock.
Here are my feedbacks:
Wonder was very fast to answer all my emails and very patient with me throughout the entire booking and travel process. Tour guide was great and very informative. I could not have had a better experience throughout my entire travel. I highly recommend Tibet Discovery-5 Stars!
You are very quick with responding to emails.
The cruise experience was great and informative and the excursions were well planned
We would highly recommend this company and Mr Wonder Wang, in fact, we already have… Amazing experience thanking you very much…
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