Megawaty Wijaya & Family

Megawaty Wijaya & Family

Indonesia

Reviewed on June 24, 2019

Dear Rita,

How are you Rita? So sorry I just got the time to reply your email. I've been busy in the office because taking a too long holiday hahaha..

Anyway, I just want to say, thank you very much for your hospitality, your kindness, patience and professional guidance throughout arranging the itinerary.

Me and my family are Indonesian 华人, my grandparents from my mother's side are from Guang Dong and from my dad are Fu Jian, and its been 10yrs since the last time we visit China and we want to visit some of the places where no Indonesian Travel will brought us, and thankfully we found you. I represent my family as well would like to say we are very satisfied with your service, all your local guides are very kind, polite, helpful, friendly and professional, they understand the history of the places we went to and explain very clearly. We have Andy in Shanghai, Peter in Hangzhou, Xiao Wei in Guilin and Xiao Yang in Guiyang/Tongren. We are all very satisfied with your service and arrangement. Thank you for helping us to see the places that is actually not really "normal", like the National Mine Park in Tongren, I know that actually this is not much of a tourist destination, but it is actually very beautiful there, and also willing to help to arrange for us on our weird request to have a visit to Shanghai Wonderland Intercontinental Hotel. Thank you for your patience with my mom, as she is very high demand, asking this and that but you so patiently explain to her and fulfill her demand. Honestly speaking, I found your company through Google while looking for a China's local travel agent, at first I kind of have some doubts, worried that it might be a scam, but I read throughout all the reviews in Trip Advisor, then I'm convinced. So, once again, Thank you for everything, we are all very satisfied and definitely will look for you again for our next trip to China. I only do have a small comments though, I forgot the name of the guide who takes us to the train station in Shanghai (its not Andy), we're not really fond of him, he seems to be in a rush to leave us the soonest possible, and not really helpful. But anyway, he is only sending us off to the train station, so not too big of a deal. Peter is very nice, because my dad is so fond of China and the G20, he took us to go to the place where they held a beautiful light shows on the buildings, they are very beautiful, although we went there with our own expenses, its so worth it. And it’s our luck to be able to watch the show as from what Peter told us, its only held a for 3 times a week, I forgot which days. Xiao Wei offered us to go on a cruise at night in Guilin to see the bird fishing and cruising along the river to see Gulin's night view, it is very beautiful. So overall we are very satisfied, and I will definitely recommend China's Discovery to my friends and family who wants to visit China. For photos, unfortunately I haven't got the time to transfer the photos to my computer yet, but once I got them I will share them with you.

Once again, thank you very much Rita for all your help and patience with helping me arranging my itinerary even though there are many requests, questions and changes here and there, but you still very kindly arrange it for us. 

Below attached is the Evaluation form already filled out.

Thank you

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes
  2. How do you comment your tour arrangements? Very good, satisfying
  3. Are you willing to recommend our service to your people who also have an interest to visit China? Definitely yes
  4. Your general opinion on us? Very professional, helpful, kind and satisfying
  5. Do you have any suggestions on improving our services?
  6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes
  7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice?  Yes, sure

Best Regards,

Destination(s):
Date of Experience: January 1, 1970
Trip Type: Traveled as
Tour Customized by: Rita

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