What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Good afternoon Bertina,

Hope you are well!

Mr. Demetrios and his sister came to our office this morning and we had a conversation regarding their trip. They were very pleased with the service and how polite and helpful all the staff was. You helped make their trip easier and memorable as this will most probbaly be their last far away trip.

Thank you for your assistance.

Best regards,

Vassilia Moulas

Vassilia‚ ‚ November 22, 2016

Dearest Wendy,

Back home we are enjoying long hours of Bernadette’s video and wondering at the thousands of photo’s shot during our wonderful tour.

It was indeed a wonderful tour. Wendy and her senior management are to be congratulated.

The development stage was perfect and during the tour Wendy duly followed us up. When a flight was cancelled you rebooked the hotel and guide.

All the guides were far above standard.

  • We like to mention that Jason not only brought us to the Beijing station but arranged to come with us in the wagon, taking care of our luggage.
  • When the available time to visit Dazu was reduced to one day only, Charlie helped us to enjoy the rock sculptures. At the end of that day be came with us on the cruise boat making sure that checking in was going smoothly.
  • Ellen picked us up in Hangzhou and was there all the time to meet all our questions and needs. At the end Bernadette called her no longer Ellen but “Chi May” with her real and Chinese name!
  • All the planes and trains were booked, not a single problem when boarding. Just showing our passport … and please proceed, hurry up!

    We stayed in two very special hotels. The Imperial Palace in Chengde is a jewel with rosewood furniture. An exceptional design. The JR suite in Pingyao was like living in heaven on earth. 

    It was good that we booked the Shangri La’s and Hyatt’s ourselves. You understood. We were indeed most of the time upgraded and enjoyed an “imperial service” in the Shangri La, well in Shangri La! That was helpful when the flight was cancelled.

    We are very sorry not being able to help you with Trip Advisor. We are in a circle of friends travelling a lot but none of us ever speaks to Trip Advisor. In Belgium it is imperative to keep private things indeed private. We are not to be found on Facebook either.

    We remain however available to your senior management to clarify all questions they might want to formulate. Please pass them a copy of this e mail. They should know they are running a solid organisation yielding satisfied tourists.

    It was sheer perfection!

    Many lastings thanks from

    Johan and Bernadette

    Kevin and Ann Ritchie‚ ‚ November 22, 2016

    Jack,

    Overall the trip was good. However, was a bit rush for 2D1N for Jiuzhaigou trip.

    Thanks again for the arrangement.

    Will engage Chinadiscovery when we visit China in the future.

    Regards,

    Simen

    Simen‚ ‚ November 22, 2016

    Dear Wonder,

    Thank you so very much for organizing our trip to China and Tibet. From the very first e mail to you, right through to us leaving China after 17 very memorable days, everything was perfect. You, your company and your representatives in China and Tibet were nothing other than professional, courteous and a pleasure to spend time with. The guides we had at every destination were very knowledgeable, spoke very good English and a credit to your company, but above all they were also very nice, easy going people, and I feel they went further than they need to have, to make sure our trip was an enjoyable and memorable one.

    If it was on our itinerary it happened, and it happened on time, that's not always been the case on other trips we have taken! Not once were we left scratching our heads at the airport or railway station wondering where our guides were. I could probably write chapters telling you all about our trip, I won’t; I will just say "thank you very much, without you it wouldn't have been possible" I wouldn't hesitate in recommending you and your company to anyone who is thinking of visiting China or Tibet. If anyone wants to contact me then please pass on my e mail address.

    Many, many thanks

    Tony

    The following pictures were shared by Tony.

    Jalen and his team in the Great Wall

    Tony‚ ‚ November 9, 2016

    Hi Wing.

    I'm glad to hear your grandfather is feeling better. It's always tough when someone you care about is sick.

    I have a fabulous time in Zhangjiajie.

    I really appreciated that Lucy was able to ove things around to accomodate the glass bridge.

    I don't have any complaints or any suggestions for you. I am fully satisfied with the trip.

    Thank you for asking.

    Melody

    Melody‚ ‚ November 14, 2016

    Hello Johnson,

    We just arrived back in the United States about 6:30 am on Tuesday (China time).

    The trip was fantastic and thanks for all your help.  You and Sandy were great!

    Below are the responses to your survey questions:

    1. Yes, Johnson was great and very responsive to all my questions.  He was very patient with me, because I had a lot of questions and I made several last minute changes that he was able to accommodate with no problems.

    2. The tour arrangements were great.  The information was confirmed well in advance and a very detailed tour itinerary was provided and the tour followed those plans exactly.

    3. Yes, I am willing to recommend others to your services.

    4. You provide great services at a great price

    5. Provide a 1-800 customer service # to reach the travel consultant during select hours when the representative is available (based on the travel consultant's time zone and working hours).  I was able to make contact with my travel consultant in advance by using a calling card to place an international call from the United States to China.

    6. Yes, I have attached a few photos of my family on the trip

    Thanks for your help and let me know if you have any additional questions.

    Troy Seals

    The following pictures were shared by Troy Seals.

    Jalen and Khari Climbing to the Great Wall

    Summer Palace

    Interesting Rickshwa Ride

    Troy Seals‚ United States‚ November 25, 2016

    Dear Vivien,

    Your arrangements are perfect, beyond much of my expectation from a Chinese agent who I had never known of.

    For the cruise, generally is fine. However, there couple of points to mention :

    1. The foods throughout the trip are not to the standard comparable any luxury cruises I took before, particularly at this price.

    2. The cruise should have provided dinner during the first night and lunch or at least snacks on the last day.

    Besides the foods, we enjoyed the trip.

    Thank you again for your arrangements. I shall not be hesitate to ask you to arrange my next trip in China.

    Kind regards,

    Lec

    Lec‚ ‚ November 18, 2016

    Dearest Wendy,

    Yes we are in Shanghai and spent the entire Day in the museum.

    All guides were very good, service in the extreme! Charlie and Ellen are super outstanding!!

    Till next week, And,THANKS

    Johan and Bernadette.

    Johan and Bernadette.‚ ‚ November 18, 2016

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