Don and Shirley

Don and Shirley

Australia

Reviewed on September 26, 2019

Good Morning Lily

Thank you for your email on Tuesday.

Yes, we are back safe and sound in our own country after spending a most exciting time in yours.

We wish to make the following acknowledgments:

  • Your contribution to the itinerary and to the attention to detail was flawless. You are the best!
  • The Invitation Letter from Karen Wang was a work of art and I could see by the expression on her face that the China Embassy official was impressed. I had no difficulty with our visas.
  • Every schedule with tour guides and drivers was met and we did not have one anxious moment. We would like to mention in particular the cheerful, non-English speaking driver who took us to the Zhangjiajie airport for the flight back to Shanghai. His service was especially noteworthy. We are very grateful to all our guides and drivers.
  • All the hotels were excellent - better than expected.

Thank you again, personally. Without you, and your excellent service the thing would not have happened.

With our best regards

Don and Shirley.

Sorry Lily I made a little mistake...

That non-English speaking driver who who deserves special mention was the one who drove us from the Bullet Train at Chongquin  to the cruise ship.

He made sure that our bags were secure on board and saw us safely installed on the ship before he said good-bye to us. Top marks to him!.

Best

Destination(s): Zhangjiajie, Shanghai
Date of Experience: September 10, 2019
Trip Type: Traveled as Families
Tour Customized by: Lily

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