Leslie

Leslie

USA

Reviewed on October 4, 2019

Hi Leo,

Apologies for my delayed response. My family and I greatly appreciated the beautiful gifts that you had sent us. We also greatly enjoyed our experience with the Tibet tour. My feedback is overwhelmingly positive! Thank you also for accommodating my family's request for the additional hotel room. It was decided on the trip that it would have been best to have three rooms instead of two. The hotel in Lhasa had wonderful accommodations as did the hotel in Shigatse, though our first night in Shigatse had rooms that seemed a bit outdated. However, it was still very comfortable. I also appreciated the experience at the Rongbuk Guest House because it was such a unique experience. Most of us could not sleep at the Rongbuk Guest House but that was due to the high elevation and not because of the room. 

The tour guide and driver kept us on schedule and our tour guide shared very good information. We all felt it was very thorough and informative beyond what we could have learned on our own. He was also transparent with adjusting the schedule and I thought that was a very good adjustment. It was probably better to do the longer sightseeing drive (11 hours) going back to Lhasa from Shigatse rather than what was originally on the itinerary. By then, we had been more acclimated with the altitude so we were less tired and able to enjoy the sights more. I think that was a very good change. He was also great with helping us navigate through all the monasteries and palaces, even with the large number of other tour groups.

My mother did have some feedback regarding some of the bathrooms along the way from Shigatse to Lhasa as well as the bathroom at the Rongbuk Guest House. However, I did share with her that we were informed in advance about the more rugged conditions. She wanted me to share this with you, but everyone else in my group had no issue with the bathrooms as we understand that there are certain areas in Tibet that are far less developed. 

Thank you again for your hospitality. I have also shared my positive feedback with my Uncle Stephen who will be in China with your company later this month. I do plan to return to China and possibly visit a different area in the future and will reach out to your company when the time comes.

Destination(s): Tibet
Date of Experience: September 15, 2019
Trip Type: Traveled as Families
Tour Customized by: Leo



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