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Hello Cathy!

Sorry sorry sorry for the delay!

I hope you will forgive me after reading my comments :-) Here are the answer to your questions:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Cathy was a great travel consultant. Due the time zone shift she always answered me when in Italy was night, but I was sure to find her answer the very early morning when I woke up. She organized for us a very well planned and interesting tour and always tried to please my requests, when possible. Cathy is highly recommended!

2.    How’s the service of the tour guides during your whole tour?

Our tour guides were great, we enjoyed very much to get to know actual cheese people and spend with them whole days together.

Here one by one:

Anna (Beijing): our less favorite but still nice. She remembers the explanations by heart but overall she's ok. We had little problems in understanding her English from time to time.

Walder (Xi'an): very professional, perfect English, he always called us with our names, very well prepared. Highly recommended!

Yangtze cruise: on the Century Sun. WONDERFUL.

Zach (Chengdu): a very young and talented boy, was a pleasure I spend with him our time in Chengdu!

Smiley (Guilin): my favorite! In the two days we spent with her, I got to know a wonderful girl and I hope to see her again. Personally, she made me spend my favorite trip in the whole itinerary!

Lee (Zhangjiajie): a quite shy guide, but with time she opened and we had long chats and long walk! She brought us to a wonderful scenic spot, breathtaking!

[About the itinerary in Zhangjiajie, the last day we had a late plane so we have lost half a day with nothing to do but boring]

Laura (Shanghai): this was the most mature guide we had, very professional and nice. We had only one day in Shanghai but she arranged to shorten the whole 2-days itinerary in just one, to allow us to see everything… Amazing!

3.    Would you like to recommend our company?

During the booking procedure, I recommended the company to a friend of mine who reserved and travels with you on August, so yes, definitely recommended!

May I add a comment on the hotel? We found all the hotel clean and nice, but let us comment that 4/5 star level is not a western 4/5 star level. The only real 5 star hotel was Sunrise on the Bund in Shanghai. That was great. All the others need to be strongly renovated. In the hotel in Zhanghjiajie the swimming pool was already empty at mid-September, even though it was still warm outside. What a pity...

Thank you again...

All the best,

Alexia and Bruno

The following pictures were shared by Alexia and Bruno.

Amazing Yangtze Cruise

Alexia's Happy Time in the Great Wall

Alexia and Bruno Visited the Oriental Pearl Tower

Alexia and Bruno‚ ‚ October 20, 2016

Wendy,

Feedbacks are below:

  1. Yes, Wendy answers quickly and helpful.
  2. Very satisfied.  We were continually amazed at the sights of China.
  3. We will certainly be recommending your group to anyone we meet and know!

Ken

Ken‚ ‚ October 19, 2016

Dear Lyn,

We enjoyed very much our trip, breathtaking landscapes!

The Hotel was nice and we tasted Chinese good.

The Tibetan culture show was interesting!

Thank you so much for your recommendations about Chengdu visits.

Thank you for everything you have done for us and will be pleased to See you again.

Sincerely yours,

Françoise et Marie Claude

Françoise et Marie Claude.‚ ‚ October 19, 2016

Hi Rita,

I want to thank you for a wonderful Silk Road Trip.  The guides were good along with the drivers.  Yes, I would recommend your company to my friends going to China.

I am interested in going back to China and combining two of your tours into on continuous trip. 

First tour: Classic Yunnan Tour (CD-HBT-04) 8 day tour, second tour:

Lhasa Nyingchi Tour (CD-TT-07A) 6 days. 

I am in good shape and high altitude does not bother me.

Please send me a proposal and I will be awaiting your reply. Your recommendations and ideas would be greatly appreciated. Thank you.

With regards,

Stephen Morishige

Stephen Morishige‚ ‚ October 11, 2016

Dear Johnson

I would like to say thank you for making our tour in Chengdu recently a very happy and memorable one! 

You were very efficient and extremely helpful when I was checking about tours in Chengdu just before your big National Day celebration. You continued to answer my emails to the last day of work and assured me that my tour will be booked as requested.

Our tour guide for the day was Rain - she speaks good English and her knowledge / history of the places we went to very good as well. Compliments to the driver as well - he's a good and safe driver.

Yes, I would recommend your tour company.

Sincerely,

Lily

Lily‚ ‚ October 11, 2016

Hi Jack,

Cruise was good, and your services were helpful.

Irfan Malik 

Irfan Malik ‚ ‚ October 1, 2016

Hello Jack Li!!

I would like to say THANK YOU! All the time was so perfect!

I would like to talk about some guides.

We are still in Japan, and we will return in the middle of the month once you arrive in Brazil send my comments about the guides.

But the trip was Amazing!!

Philip and Michelle‚ ‚ September 30, 2016

Dear Jack,

Thank you for your follow up.

Yes, I have called up the guests to ask about that. They enjoyed the journey.

Once again, thank you for your kind support!

We look forward to work with you again real soon!

Regards,

Kennix

Kennix‚ ‚ September 29, 2016

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