Bob & Elizabeth

Bob & Elizabeth

Reviewed on May 17, 2018

Dear Johnson

We had a lovely cruise & we are very pleased to answer your survey questions.

1.  Joseph as our travel consultant you were outstanding.  Your answers to our queries were always immediate & detailed.  Thank you.  Also the guides provided before & after the Cruise were really good for sightseeing & transfer to Yichang Station.  The Bullet Train was very special & greatly enjoyed.

2.  First Class.

3.  Yes, definitely.

4.   Excellent.

5.   Two observations for Century Cruises would be:

     a. A meal (not necessarily a full dinner) should be available on the embarkation evening & be part of the package cost for the Cruise.

     b. The Service Charge would be more correctly gathered at the end of the Cruise.   A 15% service charge for drinks/all extras is excessive - 5% is more realistic & reasonable.

Perhaps you could make these points to them.

6. Yes - unfortunately we don’t have electronic photos.  Our cruise experience was recorded by camcorder & hence is on cassette. We then, by cable, play on our television when we return home next week.

Joseph very many thanks again - we are having a great time with our younger son in Shanghai & are about to leave for a long weekend approx 3 hrs away & ‘Up Country’.

With best wishes

Bob & Elizabeth

Date of Experience: January, 1, 1970
Trip Type: Traveled as
Tour Customized by: Johnson



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