What Our Travelers Say

Still deciding if a China Discovery is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Hello Wendy,

Thank you very much for your email.

The United Airline canceled the flight from PVG to SFO due to mechanical problem. We stayed one day at Shanghai and got home one day late.

We took thousands of photos and are still organizing the photos. I usually do not share email address to avoid scam and junk emails and hacking. After finishing some of my normal work, and when I have time, I will check with trip advisor for comments.

We appreciate very much for your assistance during our trip at ZJJ. We will contact you again when we want to make another trip in China.

The following is to respond to your questions:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, the travel consultant did an excellent job to provide assistance and help to answer the questions. You have called for us to check the problems of another company for the wrong names on the plane tickets.

  3. How was your tour?  Are you satisfied with the tour we arranged for you?
  4. We are happy with the tour and the extension you made the arrangement.

  5. Do you have any suggestions on improving our service?

Understanding our time difference at U.S. and to reply email more efficiently.

Thank you very much.

Best Regards,

Lani

 

Lani‚ ‚ November 13, 2017

Dear Stephanie,

So sorry for the late reply. I am overall very happy and satisfies with the tour! Please find the answers below. Thank you for your assistance throughout the pro

Regards,

Jeanny

Jeanny‚ ‚ November 13, 2017

Hi Catherine,

I have attached some photos which we are happy for you to use alongside any of our comments.

Thank you for arranging a terrific  trip for us, it was everything we expected and more. You always answered our emails promptly with care and consideration and showed great patience as we tried to design an itinerary to suit six people.

All of our tour guides were very friendly and knowledgeable with good command of English.  The itinerary was comprehensive taking in all that we wanted to see and do yet flexible enough to allow us to change options. The accommodation was good, even when we found the hotel in Longji closed Alice, our guide, sorted the problem very quickly and found us alternative accommodation nearby. 

Given the competition between tour operators, we would make some small suggestions for improvements. 

The lunches that were  included were generally good however, we would have liked a choice of food. There was  a large amount of food served, some of which we didn't eat and we felt a lot was wasted. This could have been avoided  if we had chosen our meals and we would have enjoyed all the food.

Although we asked, it did not seem possible to check in for internal flights before arriving at the airport so at times we were not able to sit together or even in couples.

We did ask not to go to  places of interest that were in fact nothing more than  retail outlets such as the terracotta army factory  and the pearl museum yet we were still taken there and told it was part of the tour. These places were a waste of time and should be genuinely optional.

These are small points in what was really an amazing time in China, we would certainly recommend China Discovery to our friends.

Many thanks again

Miriam

Zhangjiajie Tour

The landscape in Zhangjiajie is very beautiful and featured

Miriam‚ ‚ November 12, 2017

Hi Stephanie,

Thanks for the email. I will send a more detailed response when we get home on Sunday and I have a computer, but for the time being..

We had an INCREDIBLE tour. We loved every minute of it, especially when the guides took us to their favourite local restaurants, we much preferred this to some of the restaurants catering to western travelers (they’re a bit boring and the food isn’t as good haha!)

Every guide was excellent, all the drivers were great too. We would have liked to eat lunch with both the drivers and tour guides but were not sure if it was customary to eat separately so we didn’t mention it.

You were very quick to respond to all our questions and very flexible.

Thank you so much for planning an incredible holiday for my Dad and I, we will remember and cherish it for years to come.

I will send a full email in the coming days,

Warmest regards,

Rob

Rob‚ ‚ November 10, 2017

Hello Vivien,

Thank you very much! Very good. May group really had a good time.

Rich and I thoroughly enjoyed our 14 days in China.  Each of our guides was incredibly knowledgeable, friendly, helpful

and made our tour very enjoyable. 

We absolutely would recommend China Discovery to anyone wanting a private tour through China! 

Special thanks go to: Laura, Diana, Eben, Grace and Echo, who made each city memorable and of course the drivers who managed to safely deliver us to our destinations!

Thank you again.

Rosalie and Rich

Beijing Tour

The Great Wall is amazing

Xian Tour

I enjoyed biking on Xian Ancient City Wall

Rosalie and Rich‚ ‚ October 12, 2017

Vivien,

Unforgetable 7 days amazing private tour Wuhan, Yangtze cruise, Chongqing , Chengdu

Thank you so much to our trip consultant Vivien Li, she’s very friendly , fast response to many changes in our itineraries on email , professional to organise at the tour’s plan.

All tour guides are also very friendly & helpful , well educated & talented as a guides. The drivers are helpful & careful driving also always punctual to pick up at the start of each day. Hotels are convenient to stay and located near shopping area. The cruise was great , the ship is beautiful & clean ,Meals are definately delicious . The tour was running as scheduled in the itinearary, everything was well arranged from the start. I would strongly recommend China Discovery Tours & Vivien for everyone who wants to travel to China.

Ilona

 

Ilona‚ ‚ October 31, 2017

Hello Lyn !

I returned to Canada just yesterday after a wonderful 3 week journey through China and Mongolia.

I must say that the highlight of the whole trip was the 4-day-3-night cruise down the Yangtze !  The 'Century Sun' is a very modern cruise ship that provides an excellent level of service and comfort for a relatively modest cost.  There was a good mix of western travelers, tour groups and Chinese passengers on board the ship so it was also a very good 'multi-cultural' travel experience as well.  All the officers and crew on the ship worked very hard to make sure that every passenger enjoyed their 4 days on the Yangtse: the cabins were extremely comfortable and well appointed, the ship was kept spotlessly clean, the buffet meals were really exceptional and the shore excursions and side-trips only added to the overall excellence of the cruise.  It was an outstanding travel experience and I would have no hesitation in recommending you, Tibet Discovery or Yangtse-River-Cruises to anyone.

It was unfortunate that my original plan to travel to Tibet had to be cancelled but the cruise down the Yangtse more than made up for that initial disappointment. 

I would like to record my appreciation for the very efficient and professional manner in which (you) have handled all aspects of my booking and ticketing.  You are a fine ambassador for your company and deserve every credit for providing a first-class level of service and complete customer satisfaction.  I am very grateful. 

With all good wishes

Keith

Keith‚ ‚ November 9, 2017

Dear Vivien,

Thank you for your email.

We had the most wonderful time on board Century Sky, in fact it was my favourite part of our tour. Everything about the cruise was just brilliant and the cruise staff were superb.

However, I must also thank you for helping me arrange the cruise and all the extra information you gave us before travelling to China. It was a little daunting planning the trip ourselves but with your help made it so much easier and for that we can’t thank you enough.

With kind regards,

Sarah

 

Sarah‚ ‚ November 9, 2017

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