Yanny He - Our Professional China Travel Expert

Hi! Yanny, I am fine. My family is also fine. Glad to hear from you. I hope everything is fine with you and your family.

Thanks for the sharing of the information on the prevention of Covid-19 virus. It is definitely good information to follow. I am glad to know China is able to control the spread of Covid-19 and things are getting better day by day. Many other countries are facing challenging time include Malaysia where the number of new cases are increasing quickly daily. My government has to impose Movement Restriction Order (a bit like the lockdown in China but people still able to go out to buy things during the day but police have road blocks every where to check) to control the spread which I believe is the right thing to do. I look forward to the day where nobody will be infected by this virus and hopefully the vaccine will be make available soon so we can get protection from this virus.

Hopefully in a few more months’ time, the Covid-19 will be a thing of the past and we can travel again and definitely I will go to China again as it has so many nice places to visit.

If you do come to Kuala Lumpur, please let me know and I will be most happy to meet up.

Take care and stay healthy.

Best regards,

Shuy

Yanny,

Thank you for your concern and the information on how to prevent catching COVID-19. Myself and Ping are both ok at this stage and I hope we stay this way. I hope you and your family are all ok. China has lead the way on how to deal with this pandemic. We need to learn from your experience. Australia has been a bit slow to take action however it is happening now. I'm sure we will get through this OK and I am looking forward to have another holiday in China when everything is back to normal.

Regards,

Steve and Ping

HI Yanny, 

Thanks for the great information. My hometown (Malaysia was lock down 14 days) . My Families needed to be stay in house to protect the virus. will pass down your grateful info to my families. for my self, since i work in Singapore should be not affected right now but i have to protect in well too. 

You take care too, send me a blessed to your family's. After virus gone, lets plan another trip to meet you up. 

Regards 

Davidgoh

Hi Yanny,

Thank you for your email and for having taken the trouble to prepare the very useful advice note to share what you have learnt in dealing with the virus in China.

It has now spread around the world and in the UK we are just about to start to experience the worst of it as the numbers infected are beginning to rise dramatically. It seems the whole of Europe and much of the rest of the world is going into lock down with borders being closed and curfews against people gathering together being imposed. Here in the UK, all schools are to be shut from tomorrow and summer examinations cancelled, all sporting events, music and theatre shows etc. have been cancelled, travel is restricted, everyone is being asked to work from home wherever possible, airlines are grounding most of their planes and every person over 70 years old is about to be told to go into total isolation for at least the next 12 weeks.  Our hospitals and health service have cancelled all non-emergency procedures and engineering companies are being asked to change their production and to immediately start manufacturing oxygen ventilators for the hospitals as fast as possible. We have never seen anything like this before but when something like this happens, it shows that it doesn’t matter what country we are from as we are all just citizens of the world.

It is very encouraging to see that China now seems to be over the worst and is slowly getting back to normal. My daughter Sarah is still in Shanghai having spent most of the last 8 weeks in isolation in her apartment, so she is very happy that things are getting better in China. But she will now have the problem of how to get home to the UK as her contract and work visa will expire soon.

I hope you and your family and colleagues have all survived unscathed and your life and business will soon get back to normal.

Regards

Chris 

Hi Yanny,

Thank you for your email and for having taken the trouble to prepare the very useful advice note to share what you have learnt in dealing with the virus in China.

It has now spread around the world and in the UK we are just about to start to experience the worst of it as the numbers infected are beginning to rise dramatically. It seems the whole of Europe and much of the rest of the world is going into lock down with borders being closed and curfews against people gathering together being imposed. Here in the UK, all schools are to be shut from tomorrow and summer examinations cancelled, all sporting events, music and theatre shows etc. have been cancelled, travel is restricted, everyone is being asked to work from home wherever possible, airlines are grounding most of their planes and every person over 70 years old is about to be told to go into total isolation for at least the next 12 weeks.  Our hospitals and health service have cancelled all non-emergency procedures and engineering companies are being asked to change their production and to immediately start manufacturing oxygen ventilators for the hospitals as fast as possible. We have never seen anything like this before but when something like this happens, it shows that it doesn’t matter what country we are from as we are all just citizens of the world.

It is very encouraging to see that China now seems to be over the worst and is slowly getting back to normal. My daughter Sarah is still in Shanghai having spent most of the last 8 weeks in isolation in her apartment, so she is very happy that things are getting better in China. But she will now have the problem of how to get home to the UK as her contract and work visa will expire soon.

I hope you and your family and colleagues have all survived unscathed and your life and business will soon get back to normal.

Regards

Chris 

Hi Yanny,

We'd like to thank you for a very great vacation. Everything went according to plan and on time. We had a great time in China thanks to the thorough care of every detail of the trip. Guides were great and very polite and accessible to our questioning and queries.

respectfully

Alon

Good morning Yanny,

we are still not home and I’m having difficulty filling out the form. Please know that we were extremely happy with our tour with you and that day is one of our best of our time in China.

Regards,

Carol

Yanny,

Already submitted the review. I think you are great. Next time if we want to book other tours, we will find you for help again. 

Wendy

Hi Yanny!

I must apologize for replying so late. I got so busy with work and kept forgetting to reply to you. Thank you for asking about our tour. We had a really nice time with Cheryl. And sure let me answer your questions. I hope its not too late yet.

1.How about your tour arrangements? 

Before the actual tour, we were in contact with the travel consultant Yanny He, who helped us customize the tour we wanted. She had to re do the itinerary several times since we had to keep changing our itinerary considering our budget and time constraints. Yanny was always cheerful to help.  Once we got to China, and once our tour started, everything was effortless as we were met in the train station. We had our own personal car service with guide and chauffeur. We were brought to the tourist spots and back to the hotel, until we were done with our tour and we were brought to the airport. Everything in the tour package agreed upon beforehand was what we given to us in the actual tour. 

2. Are you willing to recommend our service to those who would like to come to China ? 

Yes very much. And also it was the most affordable one we find, but also quality

3. Your general opinion on us?  

It was a good value for money and legitimate tour service. At first we were hesitant because there were many reviews of scams of different tour agencies. But this one was legitimate. 

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Our tour was in Henan--Longmen and Zhengzhou. It was around 4days. Our main goal was the Shaolin temple which had been my dream since I was a kid, after watching my first kungfu movie 

Win

Hi Yanny!

It was a great weekend! Thanks! Ellen was a great guide and the experience at the Dujiangyan Base as a Panda was amazing and I'll never forget it! I had a great day Sunday exploring the Panda base near the city and seeing more pandas including babies, toddlers and red pandas.

Working on a trip advisor review.

Yes I would recommend your services!

Dear Yanny He,

We just came from Hong Kong. We would like to thank you very much for the organisation. We had wonderful trip to Guilin . We enjoyed every moment of our trip. Our guide  was very professional and wonderful person! Thank you.

Best wishes

Edita Conte

Hi Yanny,

1.How about your tour arrangements?

 The Tour arrangements were very good, The Hotels,The flight and train journey were perfect.

2.Are you willing to recommend our service to those who would like to come to China ?

Yes very much so, the Guides and drivers were all very good, it made my time in China more enjoyable, I learned so much, it was very easy.

3. Your general opinion on us?   

 I was pleased with the quality of all the arrangements and professionalism of the guides and drivers, well done.

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Unfortunately I have lost all my photos due to a problem with my computer, As you can imagine I am very upset.

5. Could you please write some comments comments for me and our company in the link below? Undoubtedly it would be quite beneficial for my personal career. If so, I really appreciate it!

I have found working with You Yanny to have been quick and easy, nothing was a problem, the Hotels, Flights, train journey all we very good. Will recommend you and your Company to whomever asks.

Thank You

Pete

Hello Yanny,

Good, I hope you guys too.

1- Very good. Even if things went out of the way for a moment, they will know how to fix it.

2-Yes. Definitely.

3-Very professionals, dedicated and honest.

4- Yes, but because I'm very busy I will do the two things you are asking me during this week. The pictures first and TripAdvisor.

Thank you Yanny, We also wish you the best and the same for all your people.

Regards

Remi

Hi Yanni,

Thanks to your efforts, we have enjoyed our trip and safely come back to Hong Kong.  All the transits were smooth and the hotels were comfortable.  Our guide, Carol, was awesome too.

Many thanks,

Youngnan

Hi Yanny,

Thankyou. Fantastic Xi’an was magical, you have some really great staff there, Bruce Johnny and Mary really know their stuff and know how to keep people engaged... well done

Guilin is the icing on the cake, the cruse was sensational and the hotel right near the lake is a great location, beautiful view from window 

Thanks again for keeping in touch.

Rosetta

Hello Yanny,

Thanks for the tour planning and sorry for my delayed response.

The tour arrangement was very professional,

I will recommend the tour service to my friend if they come to China.

Our general opinion is that the travel tour is very organized and has much experience on organizing tour.

Attached are some of the picture we took during our travel

Best regard,

Taking a Selfie with the Terracotta Warriors

Hi Yanny,

I just got back last week, Gmail hard to open in China.

I am happy to help out with the feedback.

1.How about your tour arrangements? 

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

2.Are you willing to recommend our service to those who would like to come to China ?

Yes of course.

3. Your general opinion on us?   

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Dear Yanny,

Sorry, we are still on the road but overall very well organized and yes I would recommend you.

Regards,

Dear Yanny,

Thank you very much, we are fine and have returned to work. We really enjoyed our trip to Guilin. It was well organized and we were very impressed with nature. We are very thankful to our guide and driver who made our trip so enjoyable.  We have only one small complain about poor breakfast in hotel in Yangshuo. We will definitely recommend a trip to Guilin and your agency to our friends. I will send you some photos as soon as I have time to sort them.

With thanks and best regards,

Hi Yanny,

Our trip was wonderful!  Our guide, Carrie, was also great.  You did an excellent job organizing our trip. 

Thanks so much!

Regards, 

Hi Yanny

Thanks for sending on the pictures from our guide Jacky. 

Generally a wonderful tour in terms or booking, transport, organising, tour guide and tour itself.

The transport arrangements (car and driver) was prompt, safe and on time. 

The tour guide provided (Jacky) was excellent. He is very patient and caring and speaks good English and helped me look after my parents very well making sure to stay with them while I go ahead on my own to take pictures on Mt. Huangshan. He was also very king to help my parents with the small luggage on Mt Huangshan until we could pass it to the porter to carry the bag to the hotel. He also knew a lot of Chinese history and of the places we visited and point out places to get good pictures. He made sure everything went smoothly and provided useful tips to make the queue to get on the cable car easier also. 

The Xihai hotel 5 star wing is also good and the food in the hotel we found acceptable taste although it’s true a little bit more expensive than at bottom of mountain. 

The booking and your quick response was very much appreciated and your patience in answering my questions was very nice.

I would be happy to send you photos of scenery later but please don’t use the pictures that you just sent to me as I do not post on public websites of my personal photo.  

Thanks again.

Hi Yanny,

It was very enjoyable. Thank you. 

Dear Yanny,

We have been in contact over the past year getting our trip organized and now Martyn and I are home having completed it. We have had the most amazing time, over the last 16 days, I can not thank you enough. Everything has gone smoothly in terms of trips, collections from airports and sending off to different destinations. All of the guides and drivers have been helpful, accommodating and knowledgeable.

Our trip to Tibet was brilliant, including all necessary paperwork, and we experienced limited altitude sickness thanks to your advice.

The trip was definitely organised the right way around with Beijing at the start and Shanghai at the end as all "heavy walking and tourist attractions" were at the start - whereas more relaxed attractions were at the end. The Great Wall and Terracotta Warriors were both astounding in their size and design and are definitely part of the "Wonders of the World".

We loved the hospitality and warmth of the Chinese people who were always happy to help us and say hello. Two of the guides, in particular, were outstanding in their knowledge and sense of humour - Timo in Xi'an and Jason in Chengdu were particularly memorable in their helpfulness and deserve particular mention and praise. However, all guides were charming, well briefed and knowledgeable.

Now back home, we will do our best to promote your country and company to foreign travellers as  we had the most amazing time that will live with us for a long time to come.

We caught up with our son in Shanghai, at the lovely hotel, and he also sings the praises of the Chinese culture and people. Thank you to your country for taking care of him while at university. His brother is hoping to visit in June so the two of them can enjoys the last few months travelling too.

Thank you once again for everything. I will happily put a post on Travel Advisor  for your company.  We can't thank you enough.

Yours sincerely,

Hello Yanny,

Sorry that it took me a while to answer you. The cruise is great and we are having a great time. Thanks for your excellent work. Be happy.

Yanny,

I did received your email earlier. I was busy since I came back from the trip and did not manage to reply to your email. We really have a good time and thanks to you and your tour guides that have taken very good care of us all. I will definitely write something good about this trip in the TripAdvisor link this weekend and will highly recommend your company to my family, friends and others.

I will definitely look for you again when I plan my next trip to China.

A BIG THANKS to you and the whole team from your company.

Best regards,

Hi Yanny:

We had a nice time on the cruise. The best part was the side trip to Shenny Stream. My only comment for improvement would be to enforce the no-smoking areas. We couldn't sit outside on the front deck 5 without having somebody smoking nearby. As we understood it Deck 6 was for smoking.

You we're a great help in booking our tour and assisting us with side trips.

Thank you.

Hi, Yanny

I was planning on emailing you about the trip so was glad to hear from you!  We only got back home last Friday, Mar 8, and were exhausted after 5 weeks of travel, long flight with numerous time zones, and daylight saving once we did arrive. We had a GREAT time on the cruise/ tour! The ship was lovely, Shanghai amazing, and the tour guides were all where you said they would be at the right time!  So thank you for a great tour!

You were excellent in helping me with all the details and calming my nerves so I am more than happy to recommend your company and sing your praises, but I just want to be sure that my tour was different that the one in the link.  Although we did meet people who had come from the pandas in Chengdu and they all said it was fabulous!  I’ve give quick responses below to answer your questions

1. How about your tour arrangements? 

Yanny did a fantastic job with the tour, my preferences and all the details!

  2. Are you willing to recommend our service to those who would like to come to China ? 

Yes

  3. Your general opinion on us?   

I was very nervous prior to the trip as I had never dealt with a Chinese company online for an entire tour (or any company for that matter) before.  We had a great time on both the Three Gorges cruise and the day tour of Shanghai.  I would highly recommend the company and especially my agent, Yanny He.

Yanny,

Thank you for the work you did putting this trip together for me and my wife. Everything went without a problem. The time was well planned, the guides and drivers did a great job! The hotels were perfect. We can’t thank you enough.

Do you have a survey for us to fill out or do we go to a website? We will be happy to give you top grades!

Thanks again!

Yanny,

We have made it back to the States now. Words cannot express our sincere gratitude for your assistance in coordinating this China Tour for us!  It far exceeded our expectations...it was spectacular! And thank you for your call to check on us.

I’m sure Sherry will agree that we want to give a special thanks to Kai our guide in Beijing. He taught us so much and took special care to make sure we got the most out of every moment.  He is very patient and a wonderful storyteller! Mr Bai the driver was very professional as well. We feel we have made new friends. 

Attached is a pic of us with Kai at thr Forbidden City. (Dana left, Sherry right) I will send a few more pics in a separate email. I will certainly share my China Discovery experience and give you high recommendations. 

Thank you so much!

Our Happy Journey with the Guide

Dear Yanny,

We have finished now our leisure tour and arrived in Hangzhou for work.

Thank you for your expert guiding, very appreciated. You can cite us as reference!

I can recommend your tour as far as the organisation of our tour specifi9cally which is not a package tour in the normal sense.

I guess Yagtze River Cruise tour is an efficient travel agent.. at leats I can say that you are :-)

I will certainly not wirte a public sharable blog on our travel....

I recommended you (personally) already to other people from my conference.. You might get feedback.

All the best

Wolfgang