Yanny He - Our Top China Travel Consultant

Hi Yanny,

I just got back last week, Gmail hard to open in China.

I am happy to help out with the feedback.

1.How about your tour arrangements? 

I am very happy with the tour arrangements, and I am glad that I have you and Mr Jim as local guide. My dad and I had a pleasant day in Chongqing before boarding the cruise in the evening and Mr Jim has managed to fulfilled our requests.  

2.Are you willing to recommend our service to those who would like to come to China ?

Yes of course.

3. Your general opinion on us?   

I am satisfy with the service I received and happy with the payment option, especially the last minutes help of purchasing domestic air tickets.

Thank you so much for making this a wonderful trip.

Cheers,

Dear Yanny,

Sorry, we are still on the road but overall very well organized and yes I would recommend you.

Regards,

Dear Yanny,

Thank you very much, we are fine and have returned to work. We really enjoyed our trip to Guilin. It was well organized and we were very impressed with nature. We are very thankful to our guide and driver who made our trip so enjoyable.  We have only one small complain about poor breakfast in hotel in Yangshuo. We will definitely recommend a trip to Guilin and your agency to our friends. I will send you some photos as soon as I have time to sort them.

With thanks and best regards,

Hi Yanny,

Our trip was wonderful!  Our guide, Carrie, was also great.  You did an excellent job organizing our trip. 

Thanks so much!

Regards, 

Hi Yanny

Thanks for sending on the pictures from our guide Jacky. 

Generally a wonderful tour in terms or booking, transport, organising, tour guide and tour itself.

The transport arrangements (car and driver) was prompt, safe and on time. 

The tour guide provided (Jacky) was excellent. He is very patient and caring and speaks good English and helped me look after my parents very well making sure to stay with them while I go ahead on my own to take pictures on Mt. Huangshan. He was also very king to help my parents with the small luggage on Mt Huangshan until we could pass it to the porter to carry the bag to the hotel. He also knew a lot of Chinese history and of the places we visited and point out places to get good pictures. He made sure everything went smoothly and provided useful tips to make the queue to get on the cable car easier also. 

The Xihai hotel 5 star wing is also good and the food in the hotel we found acceptable taste although it’s true a little bit more expensive than at bottom of mountain. 

The booking and your quick response was very much appreciated and your patience in answering my questions was very nice.

I would be happy to send you photos of scenery later but please don’t use the pictures that you just sent to me as I do not post on public websites of my personal photo.  

Thanks again.

Hi Yanny,

It was very enjoyable. Thank you. 

Dear Yanny,

We have been in contact over the past year getting our trip organized and now Martyn and I are home having completed it. We have had the most amazing time, over the last 16 days, I can not thank you enough. Everything has gone smoothly in terms of trips, collections from airports and sending off to different destinations. All of the guides and drivers have been helpful, accommodating and knowledgeable.

Our trip to Tibet was brilliant, including all necessary paperwork, and we experienced limited altitude sickness thanks to your advice.

The trip was definitely organised the right way around with Beijing at the start and Shanghai at the end as all "heavy walking and tourist attractions" were at the start - whereas more relaxed attractions were at the end. The Great Wall and Terracotta Warriors were both astounding in their size and design and are definitely part of the "Wonders of the World".

We loved the hospitality and warmth of the Chinese people who were always happy to help us and say hello. Two of the guides, in particular, were outstanding in their knowledge and sense of humour - Timo in Xi'an and Jason in Chengdu were particularly memorable in their helpfulness and deserve particular mention and praise. However, all guides were charming, well briefed and knowledgeable.

Now back home, we will do our best to promote your country and company to foreign travellers as  we had the most amazing time that will live with us for a long time to come.

We caught up with our son in Shanghai, at the lovely hotel, and he also sings the praises of the Chinese culture and people. Thank you to your country for taking care of him while at university. His brother is hoping to visit in June so the two of them can enjoys the last few months travelling too.

Thank you once again for everything. I will happily put a post on Travel Advisor  for your company.  We can't thank you enough.

Yours sincerely,

Hello Yanny,

Sorry that it took me a while to answer you. The cruise is great and we are having a great time. Thanks for your excellent work. Be happy.

Yanny,

I did received your email earlier. I was busy since I came back from the trip and did not manage to reply to your email. We really have a good time and thanks to you and your tour guides that have taken very good care of us all. I will definitely write something good about this trip in the TripAdvisor link this weekend and will highly recommend your company to my family, friends and others.

I will definitely look for you again when I plan my next trip to China.

A BIG THANKS to you and the whole team from your company.

Best regards,

Hi Yanny:

We had a nice time on the cruise. The best part was the side trip to Shenny Stream. My only comment for improvement would be to enforce the no-smoking areas. We couldn't sit outside on the front deck 5 without having somebody smoking nearby. As we understood it Deck 6 was for smoking.

You we're a great help in booking our tour and assisting us with side trips.

Thank you.

Hi, Yanny

I was planning on emailing you about the trip so was glad to hear from you!  We only got back home last Friday, Mar 8, and were exhausted after 5 weeks of travel, long flight with numerous time zones, and daylight saving once we did arrive. We had a GREAT time on the cruise/ tour! The ship was lovely, Shanghai amazing, and the tour guides were all where you said they would be at the right time!  So thank you for a great tour!

You were excellent in helping me with all the details and calming my nerves so I am more than happy to recommend your company and sing your praises, but I just want to be sure that my tour was different that the one in the link.  Although we did meet people who had come from the pandas in Chengdu and they all said it was fabulous!  I’ve give quick responses below to answer your questions

1. How about your tour arrangements? 

Yanny did a fantastic job with the tour, my preferences and all the details!

  2. Are you willing to recommend our service to those who would like to come to China ? 

Yes

  3. Your general opinion on us?   

I was very nervous prior to the trip as I had never dealt with a Chinese company online for an entire tour (or any company for that matter) before.  We had a great time on both the Three Gorges cruise and the day tour of Shanghai.  I would highly recommend the company and especially my agent, Yanny He.

Yanny,

Thank you for the work you did putting this trip together for me and my wife. Everything went without a problem. The time was well planned, the guides and drivers did a great job! The hotels were perfect. We can’t thank you enough.

Do you have a survey for us to fill out or do we go to a website? We will be happy to give you top grades!

Thanks again!

Yanny,

We have made it back to the States now. Words cannot express our sincere gratitude for your assistance in coordinating this China Tour for us!  It far exceeded our expectations...it was spectacular! And thank you for your call to check on us.

I’m sure Sherry will agree that we want to give a special thanks to Kai our guide in Beijing. He taught us so much and took special care to make sure we got the most out of every moment.  He is very patient and a wonderful storyteller! Mr Bai the driver was very professional as well. We feel we have made new friends. 

Attached is a pic of us with Kai at thr Forbidden City. (Dana left, Sherry right) I will send a few more pics in a separate email. I will certainly share my China Discovery experience and give you high recommendations. 

Thank you so much!

Our Happy Journey with the Guide

Dear Yanny,

We have finished now our leisure tour and arrived in Hangzhou for work.

Thank you for your expert guiding, very appreciated. You can cite us as reference!

I can recommend your tour as far as the organisation of our tour specifi9cally which is not a package tour in the normal sense.

I guess Yagtze River Cruise tour is an efficient travel agent.. at leats I can say that you are :-)

I will certainly not wirte a public sharable blog on our travel....

I recommended you (personally) already to other people from my conference.. You might get feedback.

All the best

Wolfgang