Wendy Dan - Our Best China Travel Consultant

Hello guys, I’m Wendy, a girl who’s worked in the tourism services for 5 years. I used to be a teacher, living a comfortable and stable life, but it was the passion for travelling that led me to make the change.

Over the 5 years, I have arranged trips in China, Nepal and Bhutan for thousands of travelers from Europe, America, Asia, the oceanica, etc. all over the world. Our connection usually starts the first inquiry on our website, through the communications via emails back and forth & phone calls at times, I got to know the tours ideas better and better, which helped me finally work out the ideal tour plan for our clients. It’s definitely not an easy task to be a travel consultant, numerous responses to emails, adjustments time after time of the itineraries, series of arrangements after booking, including hotels, flights/ trains, guides/ drivers, problems handling while travelling sometimes, etc. all these scattered and detailed pieces constitute my daily work life, however, I’ve never regretted for my choice and it always turned out to be worthwhile every time when being informed they were having a wonderful time /had enjoyed their trips in China. I feel so much happiness and satisfaction as my job offers me so many opportunities to know people from different corners of the world and help with their valuable trips in China, mostly, once in a lifetime.

Travelling always creates beautiful stories, and there is no exception for my clients. Jack from America has travelled to Tibet 6 or 7 times and are planning to visit it again next year. Leisa from Australia took her adopted daughters to visit the foster mothers in Guilin & Nanchang who’d taken care of them at their babyhood. Cindy took her family from USA to find their roots in a small village in Shandong province where her father was born 80 years ago. Mokete from South Africa is planning to propose to his girlfriend on the Great Wall in the coming new year… What beautiful stories they sound to me!

After the trips in China, everybody got back home with their own precious memories. Geoff from UK wrote on TripAdvisor that he’d never been able to visit Tibet without the help from us due to his tight work commitment. Gerhard from Germany said this trip gave them a further insight how China, which was often misunderstood and poorly reported in the West, was developing and what dynamics it had at potential. Winston from Dominica told us that this trip compared with the best vacation they’ve ever experienced in all of their travels during the past 21 years even though they have traveled to the Middle East, North Africa, West Africa, Central Africa, East Africa, all over the USA and Canada, many places in Central America and South America, Western Europe, Northern Europe, Egypt and throughout the entire Caribbean.

China is so much rich in historical culture and natural resources, and it would be my great pleasure to invite you to our country and join us in appreciating this charming land. I promise I’ll make all my efforts to offer you nice tours with my great passion, professionality, patience and carefulness. If you are looking forward to a memorable trip in China, please don’t hesitate to contact me. I’m here waiting for you.

Amazing Travelogues Written by Wendy

Get Inspired by Wendy's Valued Customers' Travel Stories

  • 5 Days Tibet Lhasa Tour
    Warm People, Warm the World - Annual Tibet Trip for Love Sharing

    Jack and their partners would get back to Tibet from the distant USA every year, and until now, they’ve visited Tibet for 6 times. Every time, they had wonderful time enjoying the highlights of Tibet, and helped the blind, brought them hope of life and encouraged them...

    • Jack (USA)
    • (6 Times) 2013~2019
    • Tibet
  • Winston's Couple Tour to 9 Cities all around China plus Yangtze Cruise
    Winston's Couple Tour to 9 Cities around China plus Yangtze Cruise

    Winston and his wife have traveled to many world places during the past 21 years and experienced the best vacation this time to explore China's west and east, north and south parts!

    • Winston (USA)
    • (22 Days) 2019.05.17~2019.6.07
    • Beijing - Xian - Lhasa - Chengdu - Guilin - Yangtze Cruise - Yichang - Shanghai - Suzhou - Beijing
  • 15 Days Shandong China Tour
    Family Trip to Achieve Elder Father’s Root Seeking Dream

    The touching story of Cindy's family China trip to find their hometown and help her elder father find the roots in Shandong with great visits to Zhangjiajie, Hangzhou, Huangshan and Beijing.

    • Cindy (USA)
    • (15 Days) 2019.06.19~2019.07.03
    • Jinan - Taishan - Qufu - Chengwu - Qufu - Huangshan - Hangzhou - Zhangjiajie - Beijing
  • 11 Days Natural and Cultural Trip to China with Dearest Family Members
    Sweet Family's Vacation to Oriental China

    Wendy customized this tour for my family trip! We saw beautiful natural scenery, magnificent historical buildings and sites, first-tier cities with modern elements... I wish I could list them all. We completely embraced the experience and hope more people take the opportunity to China.

    • Jennifer (USA)
    • (11 Days) 2019.08.06~2019.08.16
    • Beijing - Xian - Zhangjiajie - Shanghai
  • 8 Days Family Yunnan Tour
    Delightful Family Time with Winter Sunshine in Dreamland Yunnan

    We had a great time on our Yunnan trip. We feel amazingly privileged to have been able to spend these few days in Yunnan Province. The natural heritage of the region is stunning and includes both the wildlife and the landscape.

    • David (UK)
    • (8 Days) 2019.01.05 ~ 2019.01.12
    • Beijing - Kunming - Dali - Lijiang - Shangri-La - Beijing

View Wendy's Valued Customers' Travel Photos

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Know What Our Customers Say about Wendy & Their Trips

Gary
Gary, Ireland
Visited Guilin in November 20, 2019
Traveled as Couples

Hi Wendy,

Replies to your questions below. You are welcome to use the attached photos on your website if you wish.

Regards

Gary Mc Guinn

Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. Communication from my travel consultant was excellent. Wendy was very helpful in setting out options for the tour, answering my questions and helping me make the right choices. She was always responded promptly and with clear, concise information. 

How was your tour? Are you satisfied with the tour we arranged for you?

Yes. I was very happy with the tour. The guides and driver were great. My girlfriend and I both had a good time. We saw a lot of unforgettable sights in 6 days but we also had opportunity to rest and to do our own thing.

Do you have any suggestions on improving our services?

No. I only hope that Tibet can become easier to visit in the future while at the same time being protected from overdevelopment so it retains its unique charm and heritage. I think managed tourism is good for the local economy for everyone’s benefit.

Reviewed on December 07, 2019

Blaise
Blaise, USA
Visited Guilin in November 19, 2019
Traveled as Couples

Hello Wendy,

Yes, I would be happy to provide you with some feedback on our experience with your travel services. My answers to your three questions are below.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wendy provided timely and professional travel services to us for our Li River cruise, and answered all of our questions quickly and accurately. We particularly appreciated the confirmation emails and giving us needed advice, such as notice of road delays due to a biking event which might impact our arrival time at the boat. We also appreciated the clear email communications in English, which was easy to understand.

2. How was your tour? Are you satisfied with the tour we arranged for you?

The tour was very well organized and was one of our favorite experiences during our 2 week trip to China. It actually exceeded our expectations and I have already recommended it to others. The taxi driver was on time, and was polite, and took care of getting the cruise tickets also.

3. Do you have any suggestions on improving our services?

No suggestions for improvement, as we are very satisfied and everything went perfectly.

Thanks for your travel assistance, again,

- Blaise Barney

Reviewed on December 05, 2019

Annette
Annette, Australia
Visited Yangtze River in November 20, 2019
Traveled as Friends

Hi Wendy

I have submitted a review to Trip Advisor via our Australian site.

Review:

"Wendy Dan organised our Yangtze river Cruise for our group of 6 Australians. From our initial contact all emails were promptly answered in a timely and professional manner. Wendy also organised transfers, tickets to the amazing Han Show and train tickets from Yichang to Wuhan. The ladies that carried out the transfers were excellent and accommodated our needs. Our cruise ship, the Century Sky was very good - reasonably priced alcohol (for a cruise boat) and very good variety of food.  The ship crew were very helpful and really looked after us. There were only about 130 people on board including 20 westerners. I would not hesitate to recommend Wendy and the Yangtze River Cruise agency to travellers.”

Kind regards

Annette Priest

Reviewed on December 03, 2019

Dalene
Dalene, South Africa
Visited Yangtze River in November 11, 2019
Traveled as Couples

Hi Wendy,

Thank you for the mail received, I’ve meant to reply some time ago already, but unfortunately the days since our return from China has just been flying by.

Our trip was truly an unforgettable and amazing experience. 

Needless to say, to anyone living in China, that we have chosen one of the worst weeks in October to travel as it was rainy, cloudy, cold and just plain miserable but, this said, we still had an amazing time onboard the President No 8.  We were fortunate to be upgraded to two suites and this just made everything perfect...  The suites are amazing, we even had a sky light, right over the  most comfortable king size bed.  This really did not make getting out of bed in the mornings an easy task.

We have decided to take the exclusive dining package as this allows a little more privacy.  We could indulge in the most fabulous meals and allow meaningful and lengthy discussions with the best Changyu champagne till late in the evenings.  Something we don’t always get to do due to our busy schedules back home.

We have managed to go on all the excursions on offer, an excellent decision as the guides were all equally friendly and knowledgeable and the tours truly very memorable.  I can really not single out a single individual. 

I would recommend this trip to anyone.

Kind regards and greetings from a warm and sunny South Africa

Dalene

Reviewed on November 29, 2019

Barbara
Barbara, Italy
Visited in November 15, 2019
Traveled as Families

Hello Wendy,

We are finally back home and work!

Tours went very well, cars were outstanding, trains as well, and general overview is positive. As soon as I will check my pictures, I will put some in tripadvisor and I will leave a review for you.

Thanks again

Barbara

Reviewed on November 27, 2019

Jamie
Jamie, Australia
Visited Beijing, Xian, Chengdu, Guilin in November 14, 2019
Traveled as Families

Hi Wendy,

Thanks so much for following up, I'm absolutely going to send you some reviews of the tours we did - they were all amazing. I'll hopefully get the chance to do this shortly, we've just returned from China and are so busy with work. As soon as I get the chance to I'll email you back with some comments :-)

Thanks again!

Jamie

Reviewed on November 26, 2019

Jello
Jello, USA
Visited Yangtze River in November 12, 2019
Traveled as Couples

Hi Ms. Dan,

Please find the copies of my review.

Thank you very much for your help to assist us to have a great China experience.

Hope you will have more success in your professional future.

Best regards

Jello

Reviewed on November 25, 2019

Royee
Royee, USA
Visited Zhangjiajie, Chengdu in November 10, 2019
Traveled as Couples

Hi Wendy - Tara and I just got home last night. Thank you again for arranging a great trip for us. Here are are a few comments:

What we really appreciated:

the great guides…while we weren’t able to submit a feedback form for Mamie in Changsha, we felt she was very experienced, and enjoyed her thoroughness

the way the guides accompanied us into the airport to make sure we got our tickets. the flights you booked for us, particularly the great seats at the front of the plane. the hotels were also good - we recommend the Crowne Plaza in Changsha (over the Pullman), which has a fabulous breakfast. we had a great, experienced driver in Chengdu, who put in a long day getting us back to Chengdu from Emei Shan

What could be improved:

it would be nice to include evening entertainment in the itinerary (or at least offer it as an option) - we were interested in seeing the evening performance in Chengdu and the ethnic minority show in Zhangjiajie, and the guides were kind enough to help get us tickets

the cable car at Zhangjiajie was closed for the month of November, so we were not able to visit Huangshi Village or the Golden Whip Brook - as a result, the day’s activity was very short, and we ended up arranging a separate tour of the glass suspension bridge (at our own cost)

the last day in Zhangjiajie was short; to fill up the time, the guide was kind enough to take us to a shopping mall

the van in Zhangjiajie was not as new/modern as the vans in the other cities (however, we really liked the driver)

In addition to Mamie’s experience, we loved Ruby’s exuberance (in Chengdu) and Tony’s vitality and personality (in Zhangjiajie).

Tara may have additional feedback. By the way, she had problems using her gmail account for email in all the cities (except for Guangzhou). 

Thanks again for working with us.

—Best, Royee

Reviewed on November 21, 2019

Candy & Laurie
Candy & Laurie, Israel
Visited Beijing, Xian, Chengdu, Guilin, Shanghai in October 22, 2019
Traveled as Couples

Hi Wendy,

We have just returned home today from our month away and, rather belatedly, I wanted to thank you so much for the lovely scarf and gifts you sent us to Chengdu.

Our Chinese trip was absolutely perfect and we loved it.  For your information I will give comments on the guides:

Chengdu – Yijia

What a lovely girl, a pleasure to be around, incredibly innovative and helpful, beyond the calls of her job. She helped us get SIM cards for our phones, told us about the Opera near our hotel, even joined us for the panda workday.  Am not sure about how much knowledge she has but it was certainly enough for us.

Chengdu – Shani

First whole day in Chengdu.  She was very nice and knew her history.  Very informative about the Temples.

Xian – Vivien

We didn’t get off to a good start with her unfortunately as, although the driver was waiting for us at the station, she had been delayed with other clients and was 45 minutes late.  After our initial anger and seeing how upset she was we all settled down and I have to say she was incredibly knowledgeable and most informative. The next day, when we went to the Terracotta Warriors I don’t think we could have been with a better guide.  She was excellent.

Guilin & Yangshou – Lona

What a pleasure this guide was and so informative.  She certainly knows her history of the sites she took us to.  Very dedicated and we thoroughly enjoyed being with her.  I think she was the absolute best.

Shanghai – Tracy (I think)

A different caliber entirely.  Arrived late but with lots of excuses and no apology!  She was fine when we got going but her English wasn’t up to that of the others, nor was her knowledge I think.

Beijing - Kai

Probably the most well informed of all the guides we had, and a charming person.  He was most caring and happy to share his knowledge of all the sites as well as impart information about life in general in China.

Pick-ups were all excellent, with good and careful drivers. All in all we had a wonderful time in China and thank you so much for arranging it all so well for us.

We will certainly recommend you to our friends and if you need us to give recommendations to future clients, we shall be happy to do.

All the Best,

Candy & Laurie

Reviewed on November 14, 2019

John
John, Britain
Visited in January 1, 1970
Traveled as Families

Hello Wendy,

I have filled in the details below and added a few photographs.

Quite happy for you to share on your website and very happy to recommend your service.

Can I say from all of us we really enjoyed the tour. All hotels were very nice and you personally have provided an excellent service. All transfers and guides were very nice and knowledgeable and level of service again was excellent.

Overall thank you very much and if we ever return we will definitely be in touch.

Please let me know you have received the email

Cheers John B

Reviewed on November 08, 2019

Leisa
Leisa, Australia
Visited in January 1, 1970
Traveled as Couples

Ahh, so sorry Wendy.

When I got the first message we were still overseas and I am still just catching up with things after getting back.

I haven’t been through my photos yet but will be sure to send you some through and provide feedback.

We had the best time and were very happy with your help and the places chosen by you. It was a great holiday! I will provide feedback and photos asap.

Thanks again for everything and I will definitely pass on your details to friends visiting China and would not hesitate in going through yourself for our next China trip.

Will talk soon.

Leisa

Reviewed on November 06, 2019

Ana
Ana, Spain
Visited Yangtze River in October 16, 2019
Traveled as Couples

Hi Yanny,

1.How about your tour arrangements?

 The Tour arrangements were very good, The Hotels,The flight and train journey were perfect.

2.Are you willing to recommend our service to those who would like to come to China ?

Yes very much so, the Guides and drivers were all very good, it made my time in China more enjoyable, I learned so much, it was very easy.

3. Your general opinion on us?   

 I was pleased with the quality of all the arrangements and professionalism of the guides and drivers, well done.

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Unfortunately I have lost all my photos due to a problem with my computer, As you can imagine I am very upset.

5. Could you please write some comments comments for me and our company in the link below? Undoubtedly it would be quite beneficial for my personal career. If so, I really appreciate it!

I have found working with You Yanny to have been quick and easy, nothing was a problem, the Hotels, Flights, train journey all we very good. Will recommend you and your Company to whomever asks.

Thank You

Pete

Reviewed on October 29, 2019

Allister
Allister, Australia
Visited Beijing, Shanghai, Huangshan in October 28, 2019
Traveled as Families

Hi Wendy 

Apologies for the late reply been busy in the office.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES We appreciated your assistance and updates

2. How was your tour? Are you satisfied with the tour we arranged for you? YES we were looked after both by Kiki and Eric 

Kiki helped Dylan in the yellow Mountains to overcome his tiredness and helped him achieve the extra walk into the valley 

Eric looked after us and when Dylan left his stuffed Koala in Beijing arranged for the hotel to courier it to Shanghai and arrived within 24 hours 

3. Do you have any suggestions on improving our services? Not really 

Regards,

China Travel Photos

With Our Kind Tour Guides

Reviewed on November 8, 2019

Stefan
Stefan, USA
Visited Huangshan in October 29, 2019
Traveled as Families

Dear Wendy,

I want to thank for your special effort in securing the tickets for us. I apologize if I appear to be too frantic but I was just not used to how things are done in the rail system. We had good time in Huangshan and Alex was wonderful. I definately would recommend Chinadiscovery to all my friends. We are also thinking of future trips and would definitely contact you. Thank you again and have a good one.

Reviewed on November 6, 2019

Gerhard
Gerhard ,
Visited Beijing, Xian, Guilin in September 22, 2019
Traveled as Families

Hi Wendy,

I now had some time to put some pictures and a map of our journey together onto a travel blog page. You can see them (optimal on computer display, not so good yet on mobile) at:

http://www.gerhardbechtold.com/Home2/travel.html?trip=China2019

And in general about my journeys at:

http://www.gerhardbechtold.com/Home2/traveloverview.html

Thanks again for the wonderful trip organized by you.

Kind regards

China Travel Photos

Traveling Beijing, Longji, Yangshuo, Guilin, Shanghai and Having a Cruise

Reviewed on October 14, 2019

Geoff
Geoff, UK
Visited in January 1, 1970
Traveled as Families

Dear Wendy,

Thank you very much for your help in arranging the tour for me. Your replies were always quick and informative. I am happy to say that the tour was very good. I dont actually have any suggestions about how it might be made better,  I just regret that I was not able to spend more time exploring Tibet, however in the short time I was there I think I was able to get a good taste. My guide was very helpful and informative and Namtso Lake was very beautiful to gaze out at.

Thank you again, and i am sorry for the delay in this reply.

Kind Regards,

Reviewed on October 16, 2019

Sushil
Sushil, India
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

Q: How was your tour overall? Are you satisfied with the tour we arranged for you?
Excellent

rgds

Reviewed on October 10, 2019

Clare and Alex
Clare and Alex, UK
Visited Chengdu, Xian, Shanghai, Beijing in October 3, 2019
Traveled as Families

Hi Wendy,

I hope you had a good National Week.

When we said goodbye to our guide Gila we thought we had lost our feedback form. However when we unpacked in Shanghai we found it. So I have attached photos of our feedback. I will try and also post it.

We had a brilliant time in Chengdu. Gila was a wonderful tour guide so please thank her for her hard work. After Chengdu we went to Xi’an and Shanghai and are now in Beijing. We are really enjoying time in China - it’s an amazing country.

Many thanks,

Reviewed on October 10, 2019

Gabriele
Gabriele, USA
Visited Huangshan in September 25, 2019
Traveled as Families

Hi Wendy,

Yes, we had a wonderful trip, thank you so very much. I added comments after your questions. I will send a few pictures in a separate email. Thank you very much for a great tour.

1.Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wendy was wonderful. She always replied quickly to our emails, answered all of our questions and was willing to make any arrangements we needed.

2.How was your tour? Are you satisfied with the tour we arranged for you?

The tour in the Huangshan mountains was wonderful. Our guide Zora was helpful checking into hotels. We were lucky to have great weather and the mountains didn't disappoint at all. Zora knew the tour very well and took us to many highlights of the mountains. Be prepared to climb MANY steps. The Xihai Hotel in the mountains was also perfectly adequate. We also visited Hongcun and Xidi, two ancient villages. And we had a tour on the Xin'an river. The first stop in the ice cave is not a highlight, but the other three stops were well visiting. The stop in Jiusha Village is particularly beautiful in the fall, when the harvest is displayed.

When not in the mountains we stayed at Huashan Huiyan Hotel. It is not a fancy hotel, but the location is right by the 900 year old Tunxi street. Perfect to spend an afternoon and evening. Zora, our guide, was helpful in pointing out some areas to visit.

3.Do you have any suggestions on improving our services?

It might have been nice to have a guide in the Tunxi street. We had so many questions. Zora was great answering them the next day, but it would have been nice to have her with us on our first visit. Otherwise, I couldn't think of any improvements. I would definitely use China Discovery again to arrange for future travels.

 

China Travel Photos

Huangshan Mountain and Village

Reviewed on October 9, 2019

Carl
Carl, UK
Visited in January 1, 1970
Traveled as Families

Hi Wendy

Thanks for reaching out.

Yes - everything was good: 

  1. Was your travel consultant of our company polite and patient to answer your questions? Yes, thanks
  2. How was your tour? Are you satisfied with the tour we arranged for you? Yes, well planned and I enjoyed it.
  3. Do you have any suggestions on improving our services ? No - it was really good

Thanks again

Reviewed on October 8, 2019

Thomas
Thomas, Australia
Visited Zhangjiajie, Guangzhou in September 18, 2019
Traveled as Families

Hi Wendy,

Thanks. We all got back home safely in one whole piece!.

We are happy to provide, please see our feedback as follow:

I will do the “Trip Advisor” later.

We are happy to provide you our group photo so that you can published into your website:

Please let me know if you need any further information

On behalf of our group, I thank you once again for your dedicated effort so that we have a great holiday in China

  1. How was your tour with us in China?

Overall, our tour was good but hard to choose which part of the tour was the best. Below are our daily tour activities:

Zhangjiajie is our first destination:

On day 1, local guide, Carol was helpful, punctual and spoke English well. Her local knowledge was handy where she took us on the shortcut up to "1-step from Heaven" which saved us a couple of hours walking time. That was our 20km walk day!

On day 2, when we did the “Bailong Elevator”, and “10-li Gallery - 十里畫廊” was probably a bit disappointing cos Carol didn't give us much info on some of the sights or the significance of them (if there was any significance). may be too noisy traveling in the cable car.

On day 3, very handy to have Carol organise for tickets to the evening show for “Mei Li Xiang Xi - 魅力湘西, which was pretty good show can’t miss.

On day 4, This is a 2 days visit to “Fenghuang old town” was good, Carol was able to show us best vantage point to take photos of an old town at night. Carol is also flexible enough to make arrangement for us to visit the “Hibiscus town - 芙蓉镇” on our way back from FengHuang.   

Last day – day 6 in Zhangjiajie, Carol was good in chasing down our outstanding train tickets from Zhangjiajie to Yichang and saw us off at the train station. So, overall, Carol was very good, in our opinion, but probably could have given us a bit more background info and historical significance of the places we visited.

We enjoy the Yangtze river cruise very much. The friendly crew members, the foods and the entertainments are excellent. The state room is roomy and clean. This is exceeded our expectation

Chongqing is our 2nd destination:

On day 1,  a day tour to “Dazu  Grotto - 大足”,  the local guide Alex, he certainly seemed to have more clued up on his subject         re: the Dazu Grotto and the Beishan Rock Carvings. Alex’s English was pretty good.

On day 2, a day tour to visit the “Wulong Karst Scenic Area -武隆 & Furong Cave - 芙蓉洞”was great. It features the rare geological wonder  - three natural karst stone bridges. Both Wulong and the Furong Caves are highly recommended.

Alex did his best to ensure we saw both places.

Guangzhou is our 3rd(last) destination:

Our last day tour is to visit – “Windows of the World”  in Shenzhen. The local guide was Maggie. She spoke the best English. No real requirement for a guide as we were only going to Shenzhen. The miniature park which combines history relics nature wonders and culture together was good. Cos of time restraints, the CBD - shopping centre that we went to was probably really just to kill time, certainly not a lot that we were interested in, but that could just have been us.

Have said that, Maggie did a fantastic job for us. She is doing her best to resolve our transportation issues. She organised a van to pick up us for the airport at 04:45am from our hotel. The van is able to carry 6 of us and 6 large luggage. Maggie, also organised a private car tour for me to visit my hometown in Chongbian, xinhu.  The total price is cheap and the service is great.

Moreover, Maggie did recommend us a fantastic restaurant for us to have dinner at (this is the best meal we have since we arrived China), no one will forget that meal we had at the 1 Michelin star restaurant, nor the “Bor-lor bao - 菠蘿包”Many thanks to Maggie!

  2. Are you satisfied with the tour we arranged for you?

Yes. We are happy with the services provided. Our travel consultant Wendy Dan is a response person, she communicates with us frequently and make sure our requirements are met. She also contacts us thru email while we are on our journey to ensure we are problem free.  The quotations provided are clear & reasonable, the payment instructions are clear. Having said that, since we have chosen our destinations, I guess so, it was a lot easier for Wendy to make arrangement, provide local guide and van/driver based on  our choose destinations.

Overall, we are happy with the services arranged.  Because it was a lot easier to get to the faraway places with the organised driver and guide, rather than we have to organise it ourselves at the risk of being ripped off, or given a bum steer like that driver in Guangzhou (after getting off the airport shuttle bus) who said that he could take all of us in the one car, with the suitcases, only to find out that he couldn’t do it!    

 3. Do you have any suggestions on improving our services ?

Well done. Only suggestion may be, ensure the local guide has a bit more background information and historical knowledge on the sights that we are visiting.

China Travel Photos

Zhangjiajie

Reviewed on October 7, 2019

Deolinda Costa
Deolinda Costa, Portugal
Visited Yangtze River in September 20, 2019
Traveled as Couples

Hello, Wendy,

I write just to express our satisfaction with your work and with all the trip: everything was OK.

There is only one repair: the train trip between Yichang and Shangai was very long and it' ll be better to take a flight.

The program, hotels, guides, transfers were really nice and we are very grateful to you for all planning.

My best regards,

Reviewed on October 4, 2019

Marina Thimios
Marina Thimios, Australia
Visited Zhangjiajie in September 20, 2019
Traveled as

Hi Wendy,

Just letting you know we had an amazing time, the guides were great, the Hotels were beautiful and the restaurants were lovely as well, e had opted to go To Tiananmen mountain , which was certainly the highlight in the mountains, so this tour should be added to your itinerary incuding the largest cable car in the world .

Loved it would highly recommenced using your travel company again, nothing was too hard for any of the drivers or guides.

Regards

Reviewed on October 1, 2019

Gerhard Karl
Gerhard Karl, Germany
Visited in January 1, 1970
Traveled as Families

Excellent Private Tour with China Discovery (Wendy) to China

We (German family of 4) had a most pleasant and interesting tour through some of the highlights of China. We stressed from the beginning, that our goals were the history, the nature, and the future outlook of China which we are the most interested in. And exactly to meet these expectations of us, Wendy organized the trip accordingly (Beijing with history, Guilin with nature, Yangtse cruise, and Shanghai to see the future).

As we are experienced travelers (I have been to some 80-90 countries traveling and working), we were not sure at the beginning, if we should use the services of a traveling agent at all. I had been in contact with a few Chinese and foreign agents, but then decided to use the package prepared by Wendy of China Discovery. After the trip, I can say, it was good to use this travel agency with such an efficient, always fast-reacting and well-advising tour operator, Ms Wendy Dan.

Ms Wendy did such an excellent job, very helpful, answered all our questions within hours, all her recommendations were great. She was always available to us, with an excellent command of English. She efficiently organized all the local guides and all the domestic journeys (plane, trains, boats) - everything worked well.

Beside my appreciation to Ms Wendy I am also grateful to these six tour guides, who also were all very friendly and helpful, some of them being with us for a few days, some only for a few hours. They were very helpful, gave good information on the venues but also in general conversation, always punctual, but also flexible, when we requested some minor changes of the program.

If we would have been traveling by our own, we surely would not have seen this much within the short period of 15 days. Also, language can be a challenge for visitors without tour (maybe not in Shanghai).

I also appreciate that Wendy informed us in a honest and realistic way about additional expenses, such as tips for the guides, or any fees not included. Additional expenses are acceptable, if you know them beforehand.

While some visitors complain about obligatory sales shows, we did not mind them at all (3), everyone was very polite, and we learned a lot.

One word about China and the main reason of our visit: China is huge, absolutely fascinating, often misunderstood and poorly reported in the West. This trip gave us a further insight (though clearly not complete within such a short time), how China is developing, and what dynamics it has at potential. It is by far better organized and structured than I thought, with great technologies and investments as the right means to bring development to the people. I consider China as a motor for the development to the future. To see it first hand and not only through the media of the West, made this trip a great lesson. Conclusion of this nice trip: Africa can copy, Europe can learn a lot from China.

Feel free to contact me (for questions or discussions).

Reviewed on September 21, 2019

Robyn Wisler
Robyn Wisler, USA
Visited in January 1, 1970
Traveled as Families

Wendy,

Our two day hiking trip on the wall was amazing!  Thank you!   Our guide Lee was outstanding and our driver was great!

Thank you!

Reviewed on September 13, 2019

Gerhard
Gerhard, Germany
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

I apologize, that I didn't reply to your earlier email. You might understand, that I have a full desk after return.

Let me answer you shortly, as per request, on those 3 questions:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

The response by Wendy to all our emails and inquiries was always immediate and answering exactly our questions, or adjusting to our requests. Excellent.

2. How was your tour? Are you satisfied with the tour we arranged for you?

The trip was great, fantastic. We saw a lot of China, within the given trip of 15 days. We are completely satisfied with both the tour planning (by Wendy) and also with the individual tour guides and their personalities and knowledge (in particular, Keven and Steven). The trip was, as I expected, a combination of seeing history, nature and future.

3. Do you have any suggestions on improving our services?

The trip was for our full satisfaction. The only thing I could think of would be an option at some of the day or half-day trips to select between alternatives.

For the other points, such as photos, review in Trip Advisor, my extended travel blog etc, I like to ask you kindly to give me another week before I send/submit them.

Feel free to publish my email address, if other travelers are asking for a reference or recommendations.

Thanks again

Reviewed on September 10, 2019

Thierry
Thierry, Luxembourg
Visited in January 1, 1970
Traveled as Families

Dear Wendy,

We got back home today. Tired but happy. China is marvellous!

The cruise was very good! We enjoyed it. The trips were great, the food was very good and the rooms were perfect.

Best regards from raining Luxembourg:

Reviewed on September 8, 2019

Angela
Angela, Hong Kong, China
Visited Yunnan, Dali, Lijiang in August 20, 2019
Traveled as Families

Hi Wendy,

I'm so sorry for the very late reply, I’ve been very busy after my vacations to back up everything.

We had a wonderful Yunnan tours. All went smoothly and you did a wonderful job!

The guides were extremely helpful, quickly adjusted our itinerary to fit our requirements, have a lot of passion and knowledge for their cities. A special thank you to all of the guides: Cherry, LEE, Sophie and the 3 professional and courteous drivers. They were friendly, nice, really welcoming, very attention and very patient to us.

The hotels were very nice located for us in Dali and Lijiang.

We're very satisfied with our experience with China Discovery and would certainly recommend your company to our friends and family.

Best Regards.

Reviewed on August 29, 2019

J
J, USA
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

Here below are the questions for you:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Our travel consultant, Wendy Dan worked with over many months to get our vacation as we wished.  She was able to get back to us within a 12 hour period.

2. How was your tour? Are you satisfied with the tour we arranged for you?

We loved every part of our tour. The hotels, activities, meals and company were exceptional. We are a family of four (14 and 17 year olds).

Our guides were flexible if we needed more or less time. They helped us pick our meals at night. Drew maps to local restaurants.  They translated for us when we needed help shopping, ordering food and other situations. They were full of interesting age appropriate information for each of our family members.

3. Do you have any suggestions on improving our services?

Our only suggestion is to provide a city map for each city. It would be helpful to find restaurants, shops and super markets.

Our guides drew us maps for this.

I will email you a few photos

China Travel Photos

Lovely People, Beautiful Scenery, Delicious Food

Reviewed on August 20, 2019

Patricia
Patricia, Netherlands
Visited Beijing, Xian, Yangtze River, Zhangjiajie, Shanghai in July 14, 2019
Traveled as Families

Hi Wendy,

Thanks for your email.  We arrived back in the Netherlands last week, immediately back to work so quite busy. Need another holidays.  :-)

Kindly find our reply to your questions below.

I have given our review on Tripadvisor and will recommend your company to our friends and family.

To give you some feedback on the hotels we stayed in this trip:

- Novotel Peace Beijing - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Novotel SCPG Xian - Great location, very comfortable with connecting rooms, great service, great choices for breakfast, acceptable good quality

- Somerset Chongqing - Location ok, very comfortable, great service (change our room promptly due to broken aircon), limited choices for breakfast, acceptable ok quality

- Santo Domingo Wulingyuan - Great location, very comfortable, limited choices for breakfast, quality is not good at all.

- Sunrise on the Bund Shanghai - Location can be better, very comfortable but no connecting rooms, great choices for breakfast and acceptable good quality

Hope the above helps.

Thank you again for the great service and memorable trip.

Best regards

Reviewed on August 5, 2019

Carol and Russell
Carol and Russell, USA
Visited Zhangjiajie in August 28, 2019
Traveled as Couples

Hi Wendy,

I posted a review of our time in China on tripadvisor.com. It’s titled “Zhangjiajie—Better than Avatar” if you want to read it. 

Thank you for all you did to make our time in China so wonderful. Everything was so perfectly organized, we were free to just enjoy ourselves. We met interesting people, made some new friends, and ate some interesting food. Eating salamander dumplings was a new experience for us, and so was jellyfish. These were unforgettable experiences for us. If we know people who want to travel to China, we will surely send them to you.

Best regards,

Reviewed on August 4, 2019

Jesus
Jesus, Spain
Visited in January 1, 1970
Traveled as Couples

Hi Wendy,

Finally back from these great and enjoyable holidays! I just wanted to let you know that we have spent a great time and that all the arrangements worked very well. We will surely recommend your agency to our friends

Best Regards

Reviewed on August 4, 2019

Kylie
Kylie, Australia
Visited in January 1, 1970
Traveled as Couples

Thanks for your email Wendy. 

We had a great trip thank you.  Everything went very well.  I am back at work now and busy trying to catch up on things.  I will provide some more detailed feedback over the weekend but as a general proposition everything was fantastic.

Thanks so much for all your help organising things.

Kind regards

Reviewed on July 31, 2019

Daniel
Daniel, USA
Visited Guilin, Yangshuo, Longsheng in July 8, 2019
Traveled as Families

Hi Wendy - I'm sorry for the late response.

Everything went perfectly during our trip and we had a great time. The train connections you booked for us were ideal and timing worked out great. Guilin and Yangshuo were well worth the trip. We even made it out to the rice terraces in Longsheng. 

Your help is much appreciated. I will definitely reach back out if we plan a next trip to China and will recommend you to anyone else who needs help with travels to China.

Review on tripadvisor was just posted, too.

Thanks again!

Reviewed on July 31, 2019

Kate
Kate, New Zealand
Visited Chengdu in July 8, 2019
Traveled as Families

Hi Wendy,

Apologies for the delayed reply, please see my answers below and I’ll leave a review on TripAdviser as well.

I have been recommending this trip loads as I really really loved it!

Here below are the questions for you: 

1.  Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

    Yes, Wendy was excellent and answered all my questions as well as gave me great recommendations for things that I wanted to do, I would definitely recommend.

2.  How was your tour? Are you satisfied with the tour we arranged for you? 

    The tour was fabulous, Jason was very. Knowledgeable, answered all my questions and his English was superb (which was great since my mandarin was non-existent!) The tour was just what I was after, the food was excellent and I’ve been raving about it ever since!

3.  Do you have any suggestions on improving our services?

    My one suggestion would be to have the accommodation closer to some walkable dinner spots. The hotel itself was lovely but as a non-mandarin speaker, I found it a bit isolated in the evenings when I needed to wander on my own to find things for dinner. If the accommodation was closer to Jinli Street perhaps it might be better?

Otherwise, everything was pretty much perfect!

Thanks so much for all your help.

Thanks,

Reviewed on July 9, 2019

Husin Daud Kosasih
Husin Daud Kosasih, Indonesia
Visited Chengdu in July 2, 2019
Traveled as Couples

Dear Ms Wendy

Thanks for your arrangement for Chendu Tour

Really sorry - I can not using company email for this family tour..

  1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, travel consultant were response fast and patent for all question

Even Ruby as our tour guide has very good knowledge, patient and give good support and information  

 2. How was your tour? Are you satisfied with the tour we arranged for you?

Overall tour were Good and Well managed

Yes, it`s very good, we satisfied with the arrangement and it`s really tired, especially for Emeishan

 3. Do you have any suggestions on improving our services?

I think transport Car need to re-new, I felt it`s quite tired with travel 3 hours with that cars ..

I understand that mostly all car for travel agent same model..

I would like to write an overview in tripadvisor, unfortunately currently quite busy – I will wrote if I have time

If Jiuzhaigou already open – please inform me

We will arrange another trip for Jiuzhaigou and huang long

Thanks
Best regards

Reviewed on July 8, 2019

Diana Box
Diana Box, USA
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

Our tour was great ,thank you for asking.  I will complete a survey on Trip Advisor.
1. How was your tour in China?  IT went without incident. The guides and drivers were attentive and knowledgeable and at all times we felt cared for and safe.

2. Are you satisfied with the tour we arranged for you?  Very satisfied!

3. Do you have any suggestions on improving our services?  None at the moment.

Reviewed on July 1, 2019

Agnes
Agnes, Thailand
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

Reply as per below.

Was your travel consultant of our company patient enough to answer your E-mail and patient enough to answer your questions?

Wendy was super helpful. She was enthusiastic helping to arrange all little details I requested and got everything all organised.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

The tour was very good. All the guides were waiting for us at the transfer points. They were knowledgeable and helpful. 

3.  Do you have any suggestions on improving our services?

 Not actually about your services but about the queuing. At sightseeing places elderly people should have privilege to enter first.

Reviewed on June 11, 2019

Franklin
Franklin, USA
Visited Beijing in June 3, 2019
Traveled as Families

Hi Wendy,

Here are my reviews.

1.  How's your travel consultant? Is your travel consultant fast / patient enough to answer your emails? 

Travel Consultant was quick to response to all my question. I could not have been more please with the response.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

The tour was awesome..  The tour guide was patience and extra special and I would recommend her to any of my friends.  The driver was also good as my family and I felt safe through out the entire trip.  Thanks again Lindsay and John our tour guide and driver.   

3.  Do you have any suggestions on improving our services?  

No suggestions! Just continue to do what you do best.

Reviewed on June 9, 2019

Stan and Brooke Hinschen
Stan and Brooke Hinschen, Australia
Visited Beijing, Xian, Shanghai in May 21, 2019
Traveled as Couples

Hi Wendy,

My deepest apologise for my late reply. We have just been very busy since returning to Australia.

Firstly, yes we received the refund. Thank you, much appreciated.

To answer your questions;

1.       Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes, very much so. Wendy was very prompt in replying to our questions, even while in China through WeChat. 

2.       How was your tour? Are you satisfied with the tour we arranged for you?

The tour was excellent. Everything we dreamt it would be and more. All of our guides were exceptional and made the visits to each location enjoyable and memorable.

3.       Do you have any suggestions on improving our services?

Some places we would have liked to have stayed longer and/or maybe had a free day to look around on our own once we knew what was there. Maybe suggest some free days. This would have been good in Beijing, Xian and Shanghai. We had an extra day in Beijing although if we had our time again we would have had that on Day 3 and explored the Hutong area more. In Xian, we would have liked to explore in the centre of the old city more (maybe have hotel closer to centre). In Shanghai we could have walked around the French concession and Bund area for a whole day.

Knowing about a good online map service would have been good when exploring on your own. In Australia we use Google Maps and you cannot get lost. Not having that available in China, I was not sure what was a good online Map service.

We absolutely loved our tour and all our guides. Wendy, you organised a great tour and we would definitely recommend you and your services to our friends and family.

The Great Wall was definitely our highlight, especially as it has been a childhood dream. So happy we went to Jinshanling section. Absolutely glorious day!!!

I have included a couple of photos that you can use. I will also get onto Trip Advisor and add a review.

Thank you so much for organising this fantastic holiday. We look forward to coming back someday.

Best regards,

China Travel Photos

In Front of the Bird's Nest

China Travel Photos

Brook and Andie Walking on the Great Wall

Reviewed on May 29, 2019

Marrisa
Marrisa,
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

We’re over our jetlag and doing well.

1.  Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wendy, our travel consultant was very prompt and patient in answering all our Concerns in a very timely manner. Wendy, relieved all our stress in planning a tour Through email something I’ve never done.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

The tour was wonderful and more than I than we expected. The hotels,restaurant and Tour guides far exceded our expectations. Linda and Rainbow our tour guides were Wonderful, patient and very knowledgeable.

3. Do you have any suggestions on improving our services?

 There is nothing I can think of that would improve your services. We would not mind at all if your company used us if you needed any reference on your Services.

Reviewed on May 21, 2019

Sabina
Sabina,
Visited in January 1, 1970
Traveled as Families

Hi Wendy,

You tried her best to answer my questions as quickly as possible. It’s sometimes hard because of the time difference in the 2 countries. I was impressed with your English knowledge.

The tour was ok. We upgraded and was happy we did; as the room was much bigger and the food better. The cruise shop staff are very polite and tried their best.

Overall I was happy with your service, thank you!

Reviewed on May 18, 2019

Choutae Yang
Choutae Yang, USA
Visited Beijing in May 7, 2020
Traveled as Families

Hello Wendy,

Thanks for your kind words, I got back safely to the US, thanks for checking in. It was a long flight back to Chicago.

1) My travel consultant was very prompt in her follow-up and patience with my many questions. I could not ask for a better response time and follow-up.

2) My tour was great, I appreciated the conversation and discussions I had with Steve. He was very understanding of my decisions for the trip. It would have been nice to know if there were additional options for pairing up the sacred way with a tour to the Ming Tombs along the trip to the Great Wall.

3) The experience was good, the only thing I would recommend would be to have options for different days so people can choose different options as part of the tour package.

Thanks

Reviewed on May 17, 2019

Loreta
Loreta,
Visited in January 1, 1970
Traveled as

Dear Wendy,

I’m doing well thank you!

Here are the answers.

1.Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, the consultant was extremely fast!

2.How was your tour? Are you satisfied with the tour we arranged for you?

Yes I’m satisfied, it is the tour I asked for! Unfortunately, due to the weather we didn’t appreciated the beauty of Zhangjiajie National Park and we wasted time.

3.Do you have any suggestions on improving our services?

I think is important to indicate the schedule (time in hours) of the guided tour to better exploit the time. In Xian, for example, the pick up was at 12.00  to visit the Museum and the Goose Pagoda and than we were taken to the airport 3.5 before in the airport so we didn’t exploit the day….You have to think that some tourists (our case) that come from very far, want to visit as much as possible.

Overall I can say that I’m satisfied of the tour and we had a positive experience with the guides, drivers and consultant! For the next trip in China, I will definitely ask your help!

Talk to you for the next visit in China and I will recommend you to my friends!

Best Regards,

Reviewed on May 13, 2019

Leeyoong
Leeyoong,
Visited in January 1, 1970
Traveled as

Hello Wendy,

First of all, my apologize for this super duper late reply. 

Anyway, please see our comments as below: 

Yes, both Linda and Maggi are absolutely helpful and always response promptly! 

Linda, our tour guide in Beijing, she would never miss a response regardless where she was. There are plenty to see and plenty to experience in Beijing. We are grateful that our Beijing tour was very well planned and with Linda and driver’s effort, we had the most out of it. Linda has a very thoughtful and caring personality, always remember to look after our safety and been very observant on our needs and interest.

Maggie, our tour guide in Datong. She’d show us the most beautiful places in Datong in a very professional way. A thoughtful Maggie and a friendly professional driver really made our day. At the end of the trip, Maggie gave us a little surprise gift, a book about Datong – “an ancient historical city with splendid scenery”. Thanks to Maggie, she does understand how rush and ambitious our trip was and so she understood this book would be useful and meaningful for us. Really appreciate her effort.

Absolutely very well planned and we both were very well taken care of. Thumb up and satisfied with this well-planned tour! 

We would say your service is good on the top – yiziban! However, we would appreciate (perhaps we should ask ;p) with more recommendations on local restaurant that provide local authentic family food (our personal preference) or a print out on evening activities recommendations (it will be useful for last minute traveler who didn’t prepare much, just like us :D).

Some general suggestions here :

1) It would be better if entrance ticket can be pre-booked for those popular tourist spot.

2) Preserve the old city of Datong - demolishing the old city will destroy the soul and character of the city,

3) If there are morning and evening flight between Beijing/Datong that would allow a day trip in Datong, this would bring more tourist to Datong.   

P/S : we would definitely recommend your service to our friends and family ;)

Have a great day, Wendy!

Cheers

Best regards,

Reviewed on May 8, 2019

Leo & Jessy Oud
Leo & Jessy Oud,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Apologies in getting back to you so late but we have been back now for 1 week, lots to catch up on after being away for more than 2 months.

I have posted our views on your tour, once again cannot thank you enough with ALL your help and getting the permit to us in time in Kunming.

You really excelled yourself taking the time to reply and deal with our permit outside office hours, truly remarkable that you helped us out of a very tight corner.

AGAIN MANY MANY THANKS !

Kind Regards

Reviewed on May 8, 2019

Jack (and Joe)
Jack (and Joe),
Visited in January 1, 1970
Traveled as

Hello Wendy,

We are now in Beijing (having duck :-)

This has been an incredible (great!) trip! Dolma worked very well with us and if I could give a higher rating then 5 I would! I would like to use her again for our next journey to Lhasa. We also connected with Lhakdon and everything is good.

We ended up giving a large LifeStraw Community water filter ( for 100 people for about 3 years) to a group living in Yushu. We also gave many lights to monks in temples and people along the way.

I will give you an update with photos when I get back home.

Again, thank you for your help!

All the best,

Reviewed on May 1, 2019

Vicky
Vicky, Australia
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you yes, we arrived home safely.  Both Jacqui and I returned to work the following Monday so life has been very busy in the two weeks since our return.  You are welcome to use my feedback on your website.

We were more than happy with our Yangtze cruise and enjoyed every minute on the "Victoria Anna".  The ship was only at half capacity for passengers so we took the option and upgraded our cabin. The staff were always pleasant and helpful and the evening entertainments enabled them to display some of their other talents while we learned some of the local culture and history. The food was excellent and no request was too much trouble for the restaurant or bar staff.  

The optional excursions were wonderful, especially the small boats in Shennv Stream.  The highlight however was definitely the Ship Lift and the Three Gorges Dam.  There were two American couples, who were also travelling independently, so we spent a great deal of time with them, both on and off the ship.  By the end of the cruise we were firm friends.  All in all a wonderful cruise.

Booking the cruise and train tickets to Suzhou with Wendy was trouble free and went off without a hitch.  The email correspondence was always prompt and the arrangements perfect.

We had originally booked a tour with Sinorama who went into liquidation in October 2018 so we lost our money.  We decided to travel independently so that we could have greater control over where we went and how long we spent in each place.  Neither of us are shoppers and we like to get outside the cities and go on hikes.  We did have private guides for some of our chosen activities but by the time we arrived in Chongqing we wanted to do something as part of a group - it was not important that they spoke English.  We found a tour company two doors from our hotel and they booked us on a full day tour to Wulong Karst where we hiked as part of a large group - none of whom spoke English and the tour guide spoke only a little English.  That is fine - we are after all in China - and we were hiking, we actually went on two hikes that day.  The total cost of the day, including lunch, was 420rmb for both of us.  This does not compare well with the quote of 5352rmb for the a private tour to Wulong Karst and Dazu the following day.

I would suggest that China Discovery offer group tours, as well as private tours, before the Yangtze cruises.

I will certainly recommend China Discovery and Wendy Dan to any friends who decide to travel independently in China.

Kind regards,

China Travel Photos

Broad View from the Deck

Reviewed on April 20, 2019

Jesus
Jesus, USA
Visited in January 1, 1970
Traveled as

Hi Wendy,

 I wrote the feedback in tripadvisor advisor (a good one!). Here are my answers:

  1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

I provided positive feedback to each of them individually and all good. The all were prompt. Some more than others but overall meet my expectations.

2. How was your tour? Are you satisfied with the tour we arranged for you?

Was great. It meet and surpassed my expectations. I would just would say the Kung Fu show was more artistic and less fights/sporty than what I understood.

3. Do you have any suggestions on improving our services?

The Sheraton hotel in Xian has a restaurant that is not in the best condition and food was not fresh or well served.

Thank you

Reviewed on April 18, 2019

Mariusa Moura
Mariusa Moura, Brazil
Visited in January 1, 1970
Traveled as

Hi, Wendy

How are you?

Sorry for the delay in sending you this email, but you know when you return after a trip you have many things to do.

My friends and I would like to thank you for your great work, they loved everything and I reviewed some of the places I visited in 2006.

All our guides were great.

About our hotels, the Beijing had problem regarding cleanliness of the rooms and bathrooms.

I believe Zac informed you that we did not accept the money back with the small problem with the Shanghai Hotel.

Thanks for everything

If I ever decide to visit my country / Brazil I will be happy to receive it.

Kind regards,

Reviewed on April 18, 2019

Carol
Carol, USA
Visited in January 1, 1970
Traveled as

Hi Wendy,

1. Wendy Dan was fantastic!  We had booked a tour with a travel company that went bankrupt. With our flights already booked and only 3 months to go, I contacted Wendy who planned the most amazing trip imaginable. She answered all questions (which were many)within 24 hours and after she had it all planned for us, happily added another couple which required rebooking it all. She deserves a raise for all she did for us.

2. The tour was way beyond our expectations!  Our first concern was meeting up with tour guides in 4 cities and making connections in airports and railroad stations. Every connection was flawless - our guide was there well in advance each time holding a sign with our names. The guides were phenomenal—all speaking excellent English and showing so much enthusiasm in showing us their beautiful cities and the areas nearby. Our guides were Jeans in Beijing, Waldner in Xian, Melinda in Chongqing, and Frank in Shanghai. Each had their own unique personality which made each city special. It was as if we had a personal, local friend in each location.  Jeans was so nurturing and made us feel so comfortable in a foreign country. Waldner carried on such interesting conversations — he really stretched our minds.  In Chongqing, we only spent about 4 hours with Melinda, but in that time she took us for a Hotpot dinner, told us the whole history of the area, and took us shopping for snacks and drinks before our cruise- we wished she could have been with us longer. And finally Frank in Shanghai did a wonderful job of showing us the whole city in one day as well as getting us to the airport the last day. We also want to compliment our drivers who were amazing in really congested city traffic.

3. The trip was wonderful and a real bargain for the quality— accommodations and meal were outstanding as well!  We will (and already have) recommend your company to anyone we hear is interested in a trip to China.  I did send in a positive review to Trip Advisor.

The only suggestion or slight change I would make in the whole trip would be to make a slight change in the visit to the Sacred Way— rather than visiting that passageway, the actual tomb might have been more interesting.

Thank you again Wendy. You did a superb job. Our trip was better than any tour we’ve ever taken. You said when I first told you about our original trip being cancelled, that we would not be disappointed in your company— you were absolutely right!   Thank you, thank you, thank you!!!!!!!

China Travel Photos

In Front of the Bird Nest

China Travel Photos

We Have Climbed up the Great Wall!

China Travel Photos

Ancient Xian & Traditional Chinese Performances

Reviewed on April 17, 2019

Robert Boyd
Robert Boyd, USA
Visited in January 1, 1970
Traveled as

Wendy

We are back home and busy with projects here.  Thank you for your interest in our tour, I will answer your questions.

1. Wendy, you did a fantastic job coordinating our trip and answering all our questions in a timely, professional and friendly manner. When we return to China, there are more places which interest us and Chung Ching we want to spend some days visiting, we will call you first to schedule our next adventure.

2. Our tour was great! The schedule was exceptional, the coordination with transportation and guides excellent, the trains were great as was the cruise.  The guides we spent days with were excellent; they were informative, knowledgeable and friendly with good English skills. We enjoyed them very very much for they made the tour come to life for us. You have an interesting country our guides helped us to understand its culture and people.  The highlight for us was the Terra-cotta warriors and Xian.

3. I have but one suggestion, or maybe it is a small request. I would like to learn more of the language from the guides such as greetings and thanks, just a few phases to speak with the locals. Our guides spoke excellent English and communicated very well with us which was very helpful in understanding the culture.

Thank you very much for arranging a wonderful trip for us, we look forward to our next trip to your enchanting country.

Reviewed on April 9, 2019

Doug
Doug, USA
Visited in January 1, 1970
Traveled as

Hi Wendy,,

I will write a review, your service was great!

Thanks,

Reviewed on March 1, 2019

David
David, UK
Visited in January 1, 1970
Traveled as

Hello Wendy

I hope you enjoyed a very happy Chinese New Year.

Please find enclosed a summary of our thoughts on the Yunnan trip last month. I will send some photos in a separate email.

We had a great time on our Yunnan trip, and, aside from a few minor issues, the accommodation was very good – the Palace Hotel in Lijiang was probably our favourite.  All the guides were excellent, and took great care to ensure we enjoyed our lunches. Alice was particularly good at discovering our interests, and ensured we had a chance to taste the local tea, and visit an embroidery workshop. The price for the trip was a fair one, and we would have no hesitation in booking with China Discovery again. Before this trip, I had had very little experience of small towns and villages in China, as I had only visited large cities such as Beijing and Hangzhou. It was therefore fantastic to see a completely different side of China, and I feel that without China Discovery and our knowledgeable local tour guides this would not have been possible.

Nicky’s comment:

We feel amazingly privileged to have been able to spend these few days in Yunnan Province.  The natural heritage of the region is stunning and includes both the wildlife and the landscape.

Memories that will stay with me for a very long time include seeing the Black Tailed Cranes at Napahai Lake, the water birds on Erhai Lake with their young and the hoopoes by the Pagodas near Dali.  Everywhere we looked were the mountains, snow-topped and each with their own personality. From the First Bend in the Yangzi River to Tiger Leaping Gorge and the incredible drive through the snow to Shangri-La the landscape was stunning.

The cultural heritage of the region too is extremely special. We’d done some reading before we travelled, but reading about it or even seeing it on a computer screen in no way prepared us for the rich diversity of the different ethnic groups of the region, for the wonderful architecture of the old towns, for the music and the welcome. We will always remember our journey along the Tea Horse Route and feel so lucky to have made it. Travelling in the winter season, whilst sometimes a little cold, meant the region was quieter, something we very much appreciated and enjoyed.

Our guides added hugely to the value we gained from the trip. The insight each gave us into local culture, the restaurants and food they chose so carefully for us and the way they adapted the timings around us made our journey that much more enjoyable. Having discovered my interest in stitching and embroidery, Alice made sure to fit in a visit to the embroidery centre in Xihou. I was tempted to sign up for an apprenticeship in silk embroidery there and then, but instead left with a deeper understanding of the many things people across the world share in common – and the inspiration to pick up needle and silks again. 

I promise to leave a review on Trip Advisor this week!

Best wishes

 

China Travel Photos

Beautiful Yunnan & Kind People

Yunnan Travel Photos

Travelling Yunnan with My Family

Reviewed on February 11, 2019

Andy
Andy, USA
Visited in January 1, 1970
Traveled as

Hi Wendy,

  1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

My travel consultant was great.

  2. How was your tour? Are you satisfied with the tour we arranged for you?

I really enjoyed the tour.

  3. Do you have any suggestions on improving our services?

Not at this time.

Thanks

Reviewed on February 10, 2019

Maricy
Maricy, Brazil
Visited in January 1, 1970
Traveled as

Hi, Wendy!!

Thanks for organizing our trip! We had great time in Chengdu!!!! Thanks for all the gifts!!! Besides the delayed flight back to BJ, everything was good! We enjoyed the hotel!! It was comfortable and also really god breakfast as well!!!

We can’t wait for our next trip with you!! I will send the information soon!!                 

Hope you are having an amazing Spring Festival with your family and friends!!! Happy Chinese New Year !!!

Reviewed on February 5, 2019

Daniel Hii
Daniel Hii, Australia
Visited in January 1, 1970
Traveled as

Hi Wendy,

Yes I have arrived home safely, thank you.

1. Yes all responses were very quick.

2. The tour was great. I believe more could have been organised on the day of arrival and the day returning from the snow village although the spare time was used to visit the nearby shopping mall.

3. Increasing itinerary items for the two evenings is all.

I’ve attached some photos from the trip that you can use.

Thanks for everything!

Kind Regards

China Travel Photos

Harbin Ice and Snow Sculptures

Harbin Travel Photos

Harbin Winter Tour with My Friend

Reviewed on January 31, 2019

Guy
Guy, USA
Visited in January 1, 1970
Traveled as

Dear Wendy,

Here are my answers to your questions:

1. My travel consultant was wonderful. Every question I had was answered, and no hitches at all happened during the tour.

2. I am very satisfied and happy with the tour.

3. I'm sorry, I don't have any suggestions for improvement.

By the way, my guide and driver in Guangzhou were excellent. My guide didn't give me an evaluation form to fill out, so I wanted to tell you that he did very well.

I will go onto TripAdvisor and file another favorable report on China Discovery.

Reviewed on January 30, 2019

Daniela García
Daniela García, Mexico
Visited in January 1, 1970
Traveled as

Hello Wendy

I am so sorry for my late response, I have been very busy after my vacations, but I am responding your questions below. Of course we are agreeing for you to use our comments and pictures in your website.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, they answered very quick and very clear

2. How was your tour? Are you satisfied with the tour we arranged for you?

We are very happy with the tour, the agency service is really good, the guides were very helpful and they take care of us at all times, we are really happy with their service in an overall. Wendy –our travel office assistant- was very kind and she showed interest about our tour to be good.

3. Do you have any suggestions on improving our services? 

Maybe you should include more shopping tours, we love history and China´s history is very interesting, but we think one of the attractive activities in China is the shopping.

 

China Travel Photos

The Splendid Terracota Warriors in Xi'an

Reviewed on January 22, 2019

Ignacio Lopez
Ignacio Lopez, Spain
Visited in January 1, 1970
Traveled as

Hello Wendy. 

We are back home and working already. Thanks very much for organizing everything. We had a great time in your country. Amazing country and very evolved. We are very happy for you.  You were fantastic: quick, efficient and always very helpful. 

The tour was amazing in general. I think we should have included another national park (yellow mountains, Pandas park?). I highly recomend a tour of 3 cities + 3 national parks which are amazing, even for a 15 days tour. Definitely Zhanjiajie is a MUST in China, top 5 national park in the world, I think. 

I wish u a very good year and we hope to higher ur services again soon.

Regards.

Reviewed on January 14, 2019

David
David, UK
Visited in January 1, 1970
Traveled as

Hi Wendy

Yes, we got back to the UK yesterday morning, and yes we had a fantastic 8 days in beautiful Yunnan province, and some great time with our son in Beijing.

In answer to your questions:

1. Yes I was very happy with the service from China Discovery.

2. The tour was superb, and we were very satisfied with the itinerary and all the guides.

3. I can only think of a few small details which would improve the trip, and that was mainly in regard to a few things at the hotels.

I will send you a detailed report of our experiences in Yunnan, with photos, in the next 7 days if that is ok.

Reviewed on January 6, 2019

The Watson family
The Watson family, Australia
Visited in January 1, 1970
Traveled as

Good Morning Wendy,

We would like to thank you for a wonderful holiday ....everything was great and the guides were fantastic....the service was amazing....I have given your to some people who ask about the holiday so I hope you get some follow up from this

Once again thank you very much

Kind regards,

China Travel Photos

Our Family's Happy Journey to China

Reviewed on January 9, 2019

Georgette
Georgette, USA
Visited in January 1, 1970
Traveled as

Hello Wendy,

So sorry for my extremely late response. We did return safely but when we arrived, we came just in time for the holiday season and we have been busy ever since. I did, however, promised myself that I would reply before the year ended for us. I know that it’s already 2019 over there so I hope you have a wonderful NEW YEAR!!!

My trip and overall experience was outstanding and it exceeded my expectations. Wendy, my travel consultant, was polite and patiently worked with us though our last minute changes to our itinerary. Everything was very detailed, professional, and punctual. All the tours where very educational and all the tour guides were very knowledgeable of the locations. I was satisfied with my all my accommodations. I currently don’t have any suggestions on improvements, I am truly happy with the service.

Best Wishes,

China Travel Photos

We climbed to the top of Shibaozhai Pagoda

Beijing Travel Photos

Happy Journey to the Great Wall

Beijing Travel Photos

We loved the beautiful architecture of Temple of Heaven

Reviewed on January 4, 2019

Lili
Lili, New Zealand
Visited in January 1, 1970
Traveled as

Hello Wendy,

I am home now. Sorry for the late response.

The cruise was good; I also enjoyed Chengdu and Chongqing。

I would like to share some photos with you will be sent in another email,

Cheers.

Yangze River Cruise Tour

Chaotianmen Pier in Chongqing

Yangze River Cruise Tour

Our Dinner in the Cruise Journey

Reviewed on November 29, 2018

Melinda
Melinda,
Visited in January 1, 1970
Traveled as

Hi Wendy,

I was traveling an additional two weeks for work so I’ve just returned to the US. My travel in Beijing and Xian was great.

To specifically answer the questions:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. The travel consultant was very good. She answered all questions and were very knowledgeable. The first day my travel guide was Nikki and she was fantastic. Jackson was my travel guide for the second day. He was not as impressive basically drove us to the Great Wall and back he didn’t provide a lot of information. In Xian my travel guide Ben was very good.

  3. How was your tour? Are you satisfied with it?
  4. Yes the tours were great. Overall I was very happy.

  5. Do you have any suggestions about us?
  6. In Beijing many of the people from my first day were taking the same tour the next day but we all ended up in different groups for day 2. It would have been nice to have been with the same group for day 2 since we were all going on the same tour.

I’ve included a couple of photos.

Reviewed on November 17, 2018

Stefania
Stefania, Italy
Visited in January 1, 1970
Traveled as

Hi Wendy,

Unfortunately, we came back in Italy, after 10 fantastic days in China.

The Guilin area tour was excellent; we had great time visiting all the highlights of the trip. Our guide Kennedy was very very good, excellent English and very kind to us. So everything was perfect. Next year I will surely contact you again to organize our next trip in Cheng du area.

Answers to your questions:

  1. Wendy was an excellent travel consultant. She always replied to my question in a very short time, helping me defining our itinerary in the best way. She is very polite, patient and competent.
  2. We are very satisfied about the tour. It was exactly what we were looking for.
  3. We are very satisfied about the tour. It was exactly what we were looking for   

Best regards,

Reviewed on November 13, 2018

Sally
Sally,
Visited in January 1, 1970
Traveled as

Sorry Wendy,

message was sent in error.

The Yangtze cruise in October was FABULOUS - thank you for booking me on it- I’ll be telling all my friends how good you are.

Kind regards,

Reviewed on November 13, 2018

Paschal
Paschal, Ireland
Visited in January 1, 1970
Traveled as

Hi Wendy,

We have arrived back safely from a wonderful holiday in China.

We had a great time and everything went to plan.

Thank you for organizing the trip and we will pass on your company name to anybody thinking of visiting China and tell them how professional you were in handling our tour.

Finally, we must mention your tour guides and drivers. They were excellent and were a major part in us enjoying our time in China. They went out of their way to help us and we enjoyed their company and friendship throughout our stay. Please pass on our thanks to them.

Again thanks for everything.

Regards!

Reviewed on November 6, 2018

Ferraresi
Ferraresi, USA
Visited in January 1, 1970
Traveled as

Wendy,

I am sorry for how late this response is – we have repatriated back to the US and have been out of touch with the website.

We do want you to know that we were very satisfied with our tours in Jingdezhen.

Our guide (also called Wendy) and the driver were both very courteous and very accommodating for our special requests.

Thank you.

Reviewed on November 6, 2018

Ben
Ben, USA
Visited in January 1, 1970
Traveled as

Dear Wendy,

Thank you for your kindness in customizing our China trip and answering many questions prior to the trip.

My husband and I were intrigued by our time travel 2,000 years ago to be among the terracotta warriors and the cliff coffins, then to the recent engineering feat of the Three Gorges Dam and fire on water Yangshuo show.  Our souls were lifted as we drifted in the mists of Zhangjiajie.  We were fascinated by the tour guides cultural information.  They were all prompt, professional, friendly, and made us feel like VIPS.  Our Guilin guide Smiley really took an interest in my learning Mandarin and gave me writing materials to further my studies. The drivers could certainly weave through the traffic. 

We suggest to let your clients know that there may be many stairs and lots of walking.  We regularly exercise so it was not a problem for us, but it was for others.

We will highly recommend your tour to our friends.

Warm regards,

Zhangjiajie Tour

Amazing Avatar View of Zhangjiajie

Guilin Tour

Beautiful Landscape of Guilin

Reviewed on November 5, 2018

Mike C
Mike C ,
Visited in January 1, 1970
Traveled as

Hi Wendy,

All is good.  thank you….

Reviewed on November 4, 2018

Karenn
Karenn,
Visited in January 1, 1970
Traveled as

Dear Wendy,

We had a very lovely cruise, thank you. The food and service was excellent.

Amanda has already dropped us at Yichang East station snd we are awaiting our train yo Zhangjiajie.

Again, thank you so much for your terrific support.

Best wishes!

Reviewed on November 1, 2018

Maude
Maude,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Just wanted to give you some feedback on our tour. We returned home yesterday and we thoroughly enjoyed our visit to China.

Jack met us at Luoyang Train station. He was friendly and very professional. His knowledge of Chinese history was extensive and interesting. He suggested places to eat near to the hotel which was The hotel was good and comfortable.

Jack dropped us at the station with directions for getting through security and which gate to go to. Gin met us at Xian. She was also friendly and professional (it was nice to have a female guide too!). She explained the history of Xian and was very attentive to our needs. She too told us where we could get dinner. The hotel was a little disappointing, the shared room was small and the breakfast food was cold. However, it was in an excellent location.  Gin to us to the training station and entered with us to make sure we knew which gate to take.

The drivers were also very good, and we were not nervous about being in the traffic!

Also I'd like to thank you for your very prompt responses to my emails. You were very thorough in making the arrangements and we felt confident that we got exactly what you had described. So thank you for your work in making sure that all our arrangements were in place before we left Australia.

All in all, we had a very enjoyable time and I would definitely look at further tours with your company and recommend you to others. We really liked China, the people were friendly, the scenery stunning, and the arts and crafts were amazing, as is your history.

Thanks again.

Reviewed on October 31, 2018

Paolo
Paolo,
Visited in January 1, 1970
Traveled as

Hi Wendy,

I’m sorry for answering so late, but I’m very busy with my job.

Below I answer your questions.

Here below are the questions for you:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. In many years of travelling around the world, we never found a travel consultant like Wendy: professional, kind, compentent and patient, in a word PERFECT!

  3.  How was your tour? Are you satisfied with the tour we arranged for you?
  4. The tour was wonderful and beyond our expectation; we are very satisfied.  

  5. Do you have any suggestions on improving our services ?
  6. No.

Kind regards and once more ‘thank you’ for your great job with our tour.

Reviewed on October 29, 2018

Pru
Pru,
Visited in January 1, 1970
Traveled as

Hi Wendy,

The trip was excellent thank. The guide Mina was fabulous and the driver great.

My daughter will be in Beijing for two full days on November 13 and 14. Do you have any organised day tour she can do?

Thanks,

Reviewed on October 15, 2018

Daan
Daan, Belgium
Visited in January 1, 1970
Traveled as

Dear Wendy,

It was a relaxing and calm cruise ride on the Yangtze River. The service was good and the personnel working on the cruise was very attentive of its customers.

The food offered on the cruise was medium good and the rooms were spacey enough.

It was a bit unfortunate that there were so many add-ons like Wifi and the drinking plans forcing us to pay extra on a cruise ride which was already quite pricey itself.

In regards to photos, you have our approval to post photos taken by the cruise ship on your website.

Kind regards,

Reviewed on September 27, 2018

Chris and Maria
Chris and Maria, USA
Visited in January 1, 1970
Traveled as

Hello Wendy,

Maria and I are sad that our China Discovery trip that you arranged for us is over, but we are happy that we have arrived home safe and sound.

Thanks again for the wonderful itinerary that you put together for us. We had a wonderful experience and adventure exploring some parts of China that we have only heard about and some we have never heard about.

I would like to commend you on your efforts throughout from our initial inquiry of the trip to the arranging of the itinerary to our satisfaction and also the support and assistance you have provided to our questions and concerns during our trip.

I would also like to provide a special thanks for your quick action and responses with the special arrangements and accommodations to help Maria with her asthma condition. They have helped to improve the conditions to help Maria to recover from her asthma attacks.

From the beginning you have provided responses to our questions and inquiries in a timely manner and have always been patient with addressing some of our concerns. You have helped calm our fears when we first started thinking about a tour of China.

The tour guides were great and we were happy with the services that they have provided. I can also say the same with the private cars/minivans that we used during our trip. They were very comfortable and the drivers were very professional and we felt safe in their hands during our trips.

For the places we visited on our itinerary, what can I say. From the rich long history of Beijing and Xian, the cute Pandas in Chengdu, the relaxing journey and experiences on the Yangtze river cruise, the natural wonders of Zhangjiajie and the modern Shanghai have all been very memorable.

I would also like to say thank you for making the time so that we can meet you and have dinner with us in Chengdu. It was a pleasure meeting you and always wonderful to meet the person face-to-face who we have worked with the last few months on this adventure. We feel we have made a new friend in the process.

We are now looking forward to working with you again for a future tour in China to visit the other wonderful places that we have yet to see. Of course it would include a stopover in Chengdu so that we can visit you, our new friend.

Please feel free to post this email on your website so that other potential clients can read this and see how truly satisfied and thankful we are in working with you on our China Discovery adventure. I have no problems recommending your company China Discovery and especially you Wendy for arranging any tours to China. You are a pleasure to work with.

We have taken hundreds and hundreds of photos and we will share a few with you that you can post once we are able to organize them.

With Best Wishes and Warmest Regards,

Terracotta Warriors

Travel Beijing with China Discovery

Travel Beijing with China Discovery

Our Sweet Memory in China

Reviewed on September 25, 2018

Susana
Susana, Spain
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you for everything!

You were always great, super efficient, fast response and very nice.

Everything was excellent.

Reviewed on September 24, 2018

Ivan
Ivan, Canada
Visited in January 1, 1970
Traveled as

Dear Wendy,

Thanks again for arranging the trip for us. We enjoyed Qingdao as a city and the food. We have a very good time and the whole experience was what I have expected. The local guide was also flexible to meet our needs. We were also able to make the connecting flights with ease.

Have a nice day,

Reviewed on September 24, 2018

Sonja
Sonja, Monaco
Visited in January 1, 1970
Traveled as

Hello Wendy,

Yes we are back home and everything went just fine, thank you.

Your organization was just perfect, all the guides and drivers were very professional 

and taught us a lot about your country! I can highly recommend anybody to organize 

with China Discovery and your help a terrific trip to China! 

Maybe the season was not the best, because we were so hot all the time and thus

it was a bit tiresome a times. 

Nevertheless we had a wonderful vacation and a very good impression of your country!

We thank you personally very much for your kind help for the preparation of this trip!

Kind regards,
Sonja

Beijing Tour

We visited the elegant Forbiden City in Beijing

Xian Tour

We took prefect picture with the Terra-cotta Warriors in Xian

Reviewed on September 18, 2018

Julie
Julie,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Yes, safely back in Australia now. The cruise was very relaxing. It would have been nice to be able to get off the boat when you didn't want to participate in the optional excursions. I also think that the use of facilities, such as the pool, should be inclusive in the price. Staff and service were good. I have attached a few photos.

Regards

Julie

Yangtze River Cruise Tour

Yangtze River Cruise Tour

We had a enjoyable Yangtze River Cruise Journey

Reviewed on September 5, 2018

Rubi
Rubi,
Visited in January 1, 1970
Traveled as

Dear Wendy,

We are back home after this great well-organized trip. We would like to thank you for your great work. All the arrangements you worked on coordinating were on time and in place. The guides were helpful and drivers brought us safely to our destination. I would like to thank you personally for the special effort you put into making right the glitch caused by the flight delay. I'm sorry it ruined your Sunday afternoon. Please let me know if there is an unsettled bill for the hotel in Kunming airport in case the airline didn't reimburse you for it (usually they do because it's their fault).

Again, thanks for your efforts who made this trip to China such a great one.

Best regards

Rubi

Shanghai Tour

We enjoyed the nightview in the Bund

Reviewed on August 31, 2018

Daniela
Daniela,
Visited in January 1, 1970
Traveled as

Dear Wendy,

Thank you a lot for the extraordinary holiday you made possible.

Everything was good. Great organisation nothing wrongs.

The best well organized holiday we have spent since today by a travel agency and also by ourselves.

China was a surprise for us. So many things to visit and to do!

Interesting sites, good food and local people very kind.

In particular girls and women are very loveable and also very beautiful. Yours men are lucky! :)

We have also appreciate the great love and attention that Chinese people reserve to their babies.

So we are grateful for the great experience in China. We will suggest your travel agency to our friends.

Sincerely,

Daniela

Reviewed on August 26, 2018

Joseph
Joseph,
Visited in January 1, 1970
Traveled as

Hi Wendy,

The cruise was great. I enjoyed the sights along the Yangtze. The staff was friendly and helpful. The room and the boat’s facilities were very nice. The food was very good. Thank you for your assistance in booking the cruise. I have attached some photos for your use. Also feel free to use my feedback.

Joseph

Yangtze River Cruise Tour

Sunrise Seen from the Cruise

Yangtze River Cruise Tour

Wonderful Shows on Yangtze River Cruise

Reviewed on August 22, 2018

Mark
Mark,
Visited in January 1, 1970
Traveled as

Hello Wendy

Sorry it has taken me so long to respond. The trip that you and your team arranged for us was fantastic.

Please me my answers to your questions below.

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, always very polite and patient

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Very satisfied – excellent!

  5. Do you have any suggestions on improving our services ?
  6. Only 1 thing – for the accommodation perhaps you could suggest to people that there are 5 star hotels of course but there are also more local hotels closer to the city with a better feeling for the local culture.

Regards,

Mark

Reviewed on August 17, 2018

Lynne
Lynne ,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you for a wonderful tour. We are home safely and carry many fond memories. What an amazing country China is. I have written you an evaluation. Faye will likely do her own evaluation and send it to you separately.

I will look at the trip advisor link on the weekend when I have more time, as I have not put an evaluation on trip advisor before.

I have many photos, but I have selected some that do not identify people without their permission.

Best wishes

Lynne

Tibet Tour

Drepung Monastery - One of the Three Greatest Monasteries in Lhasa

Shanghai Tour

Nigh View of Shanghai

Reviewed on August 8, 2018

Jessica
Jessica,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you for helping me coordinate our Hunan trip, it was so much fun! I will answer your questions, as well as write a review on Trip Advisor. Thanks!

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Wendy, our travel consultant, was very patient and accommodating to my specific needs. I told her areas I was interested in traveling in, and she made sure to create a specialized itinerary that was made for my liking. When plans fell through and one of the national parks was closed, she immediately contacted me and helped me plan out another back up trip. Her communication skills were effective and timely.

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Our tour guide, Tony, ensured that my husband and I had a wonderful time. Not only was the tour educational, Tony answered all of our questions professional and with humor. The weather was extremely hot, but Tony made it very bearable and worthwhile. We had an amazing time visiting the National Parks and Tony helped incorporate last minute changes.

  5. Do you have any suggestions on improving our services ?

Everything was seamless!

Jessica

Reviewed on July 21, 2018

Jacqueline
Jacqueline,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Everything went well and we have great pictures. The driver was extremely helpful and made sure that everything was arranged.  Thanks for your help!

Thanks,

Jacqueline

Reviewed on June 29, 2018

Lauro
Lauro,
Visited in January 1, 1970
Traveled as

Wendy,

The tour was good on the boat and in Tibet, and we are very happy for your services.

Now we have a new request.

With the group (I do not know how many people) on October 17 we'll go from Lijiang to Chengdu: I think by train but seems that there are not any direct train.

Pls can you give me an idea for the trip?

Best regards.

Lauro

Reviewed on June 24, 2018

Victoria
Victoria,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you for your email. We had a wonderful trip and I am grateful for your help.

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, very polite, responsive and very helpful indeed. We made several changes to the itinerary and these were all managed brilliantly.

  3. How was your tour? Are you satisfied with the tour we arranged for you?
  4. Yes we were very satisfied with all aspects of the tour.

  5. Do you have any suggestions on improving our services ?

I have a small suggestion: The booking of the soft sleeper carriage on the train to Lhasa: we were very happy to all be assigned sleeper seats together, when I asked if this was the case. Please note it would have been a complete disaster for us, if we did not have the full 4 bed sleeper compartment to ourselves, as a family of four.  I would recommend the tickets are carefully checked after booking and the travellers are warned, if the booking is not for a 4-bed sleeper compartment.

Please note that I have recommended your company and name on a popular (closed) Facebook Singapore expat group. I hope you will receive some enquiries from Singapore asking for your help, as a result!

Thanks again,

All the best

Victoria

Reviewed on June 6, 2018

Monica
Monica, Australia
Visited in January 1, 1970
Traveled as

Hi Wendy,

Yes we arrived home in Australia safe and sound and are now adjusting to the very cold winter weather!!!!

Please find our review

Here below are the answers for you:

  1. Was your travel consultant of our company polite and patient to answer your questions?

Ms. Wendy Dan was very professional, polite and knowledgeable in arranging our customized 18 day private tour of Southern China. Wendy was flexible in accommodation our requests for experiencing culture and history sites as well as landscapes during our private tour.

Wendy was very patient in helping us with our itinerary and letter of invitation and all the other questions we had.

1. How was your tour? Are you satisfied with the tour we arranged for you?

We were very pleased with the tour, the costings, the hotel accommodation the cars and the Century Sun Yangtze River cruise. All our guides (Ofelia, Shannon, David ,Nancy and Darcy) and drivers were very friendly and knowledgeable.

Overall the tour met our expectations and was well organised.

2. Do you have any suggestions on improving our services ?

In hindsight we would have liked to spend an overnight stay at the Longji Rice Terraces and 1 less night in Guilin.

Kind Regards

Monica

Reviewed on June 6, 2018

Jiansheng
Jiansheng,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thanks you for your good service. We just got back to Australia yesterday.

My feedback is as follows.

Regards!

Jiansheng

Reviewed on June 5, 2018

Victoria
Victoria,
Visited in January 1, 1970
Traveled as

Dear Wendy,

We are having a wonderful tour. Thank you for your excellent efforts to make the trip run so smoothly.

I wanted to apologise because I forgot we had agreed in January that we would book only one double and one single bed! Actually we went away in February and tried that arrangement, but the children are now too big! I then forgot to let you know.

Luckily the hotels have been very accommodating, and the guides have helped us to ask the hotels at check in. Both hotels have kindly provided extra bedding so we could make an informal extra bed ourselves.

If the hotel is charging you extra though please let me know.

Thank you also so much for the Chengdu panda gifts! This was so thoughtful of you. The children were thrilled!

I hope all is well with you. 

Thanks again for all your help.

All the best

Victoria

Reviewed on May 29, 2018

Reed
Reed,
Visited in January 1, 1970
Traveled as

Hi Wendy,

All well from Hong Kong - The group has just finished the Hong Kong tour (another great guide apparently - I did not go - have been here previously).

So THANK YOU so much for all you (& Tibet Discoveries) did re the set up, planning and background work -

It has been a memorable trip for all of us and overall we are extremely satisfied customers.

The positives:

All the guides you supplied for the group individual tours were excellent - “DJ” (Duang Juong) in Tibet (and I note here Tibet was the real reason for us doing the trip - and it exceeded all expectations) - DJ had excellent English and was full of information and happy to discuss what the Chinese may consider “sensitive” - he did this really well (from a Chinese govt perspective) and we came away with a more positive attitude to China’s presence in Tibet - yes we know Tibet is an autonomous region of China - and it seems if the Chinese government continues to support and allow the region and its people to develop as we observed we are sure any historical differences may pass with time.

Any way hotels ( & food) in Tibet were very good and totally acceptable - EXCEPT "Rongbuk guesthouse" - although we noted all accommodation and food here were sub-standard (surprised the Chinese government has not corrected this already - but understand there are altitude & isolation constraints ).

A note for you here - we had done a lot of altitude preparation in Nepal - but still struggled with the conditions - all tourists coming from Katmandu to Lhasa need to be very, very aware of this and need to be well prepared.

“Walden” - in Xi’an was outstanding!!!!! A highly engaging and a very intelligent young man - we wish him well in his guiding career - He is very talented (make sure you use his abilities).

“Helen” (Jueng Wai) - in Shanghai again fully engaging with good English an excellent guide - Like Walden made our tour exceptional.

“Faye" in Yichang was also good with very good English and happy to answer all our questions.

Similarly “David” in Chongqing and “Evelyn” in Guilin showed their love of their cities and with very good English did everything to show us the best of their home towns.

We loved all the train travel - it is awesome infrastructure which will serve China well and you can be very proud of the system - pity we can not do similar in Australia.

But you need to inform tourists the transfers can not get you close to the trains (security tighter than airports) - so you need to carry bags (we didn’t have “rolling bags” or use porters.

Finally the three gorges dam tour on "Victoria Anna" - was very good, and yes more than expected. Note we did all pay for the “Junior Suite Upgrade” ($200 US per room) and were very well looked after and fed very well. Maybe you need to explain this “upgrade” program to tourists.

So again Thank you  - we will and are very happy to recommend Tibet Discovery (and you Wendy) to anyone interested travelling in Tibet and China.

Wishing you well

Reed

Reviewed on May 28, 2018

Monica & Mark
Monica & Mark,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you for your email - we have just arrived in Chongqing and have met our guide David. We very very pleased with our guide Ofelia in Guilin as well. All the guides are very kind and helpful in making our tour most enjoyable.

We are learning a lot about Chinese history and culture and love visiting the old towns!

Many thanks

Monica & Mark

Reviewed on May 25, 2018

ED
ED,
Visited in January 1, 1970
Traveled as

Hi Wendy,

I got home safely and had a fantastic time! Thank you greatly and the people of China

  1. Was your travel consultant of our company polite and patient to answer your questions? 

Yes, most positively

2.    How was your tour? Are you satisfied with the tour we arranged for you? Fantastic, well arranged

3.    Do you have any suggestions on improving our services? No suggestions everything was perfect

Your guides, drivers were fantastic and wonderful people. I will recommend to friends.

ED

Reviewed on May 22, 2018

Marco
Marco,
Visited in January 1, 1970
Traveled as

Ciao Wendy,

and pardon me for the late report. Let me thank You for Your fine work for our clients. They were very, very satisfied, and wish to thank You, Your Team, and all the people, guides and drivers, that were so kind and available for all his needs along the way. For the little mistake in Shanghai were no problem.  I wish it was usual to work with conscious people like You. Don’t be sorry. Be there for us and our next clients in the future.

I thank you once again, looking forward to collaborate with You as soon as possible.

Marco

Reviewed on May 16, 2018

Andre
Andre,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Everything was good. I liked the tour. tour guides were excellent ,

Thank you for everything!

Sincerely

Andre

Reviewed on May 13, 2018

Lee
Lee,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thoroughly satisfied with guides and arrangements. You did an excellent job designing itinerary.  Lijiang hotel needs a new toaster but that would be my only negative comment.   It simply will. Or toast anything. During Off season staying in Shangri la old town might be more fun but the hotel you chose was only a short walk from old town.   Dali and Lijiang hotels perfect. The latter had heated mattress pads.  So did hotel in Shangri la.  Guides were all very accommodating, friendly, and interesting to be with. I would not hesitate to recommend any if the 4. Sophie in Lijiang was especially pleasant.  Lots of energy. Drivers were good too. I will also comment on TA. Took several hundred pics and will send some in a week or so. As I mentioned before in an email, Jiujiang Hotel in KMG is perfect because of AP shuttle.  It terminates on third stop just 30m from hotel entrance and only costs 25rmb. It is bus 2 from where the shuttle buses line up at KMG. Ticket offices also easy to find.

Russell

Reviewed on April 13, 2018

Tiffany
Tiffany,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Yes, by God's grace, we arrived safely. Thank you for asking.

I had asthma when I came back but I'm getting better now. Guess there were too many people in the tourist place/s and I forgot to bring my mask. 

Pls. find my answers below:

  1. Travel consultant was very polite and patient. The same with our tour guide, Iris.  I will surely recommend you to my friends who are interested to travel to ZJJ.
  2. The tourist spots were magnificent and the cable cars, elevators and escalators were amazingly built.  I would like to suggest that if guest have already booked for the grand canyon, there is no need to go to baofeng lake since there is already a boat ride at the end of the Grand canyon tour.  The golden whip stream is also not necessary. 
  3. To always have umbrellas and/or raincoats ready for use in the bus esp. on rainy season.

Warm regards,

Tiffany

Reviewed on April 23, 2018

Russel
Russel,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thoroughly satisfied with guides and arrangements. You did an excellent job designing itinerary.  Lijiang hotel needs a new toaster but that would be my only negative comment.   It simply will. Or toast anything. During Off season staying in Shangri la old town might be more fun but the hotel you chose was only a short walk from old town.   Dali and Lijiang hotels perfect. The latter had heated mattress pads.  So did hotel in Shangri la.  Guides were all very accommodating, friendly, and interesting to be with. I would not hesitate to recommend any if the 4. Sophie in Lijiang was especially pleasant.  Lots of energy. Drivers were good too. I will also comment on TA. Took several hundred pics and will send some in a week or so. As I mentioned before in an email, Jiujiang Hotel in KMG is perfect because of AP shuttle.  It terminates on third stop just 30m from hotel entrance and only costs 25rmb. It is bus 2 from where the shuttle buses line up at KMG. Ticket offices also easy to find.

Russel

Reviewed on April 18, 2018

Ravi
Ravi,
Visited in January 1, 1970
Traveled as

Hi Wendy,

It was excellent and Lee was very good. We are back home now. Thanks again cheers Ravi. We already have given the feedback.

Ravi

Reviewed on April 3, 2018

Paul
Paul ,
Visited in January 1, 1970
Traveled as

Dear Wendy,

We are about to leave China (we are at the airport departure lounge now) and I would like to tell you a great thank you for your so perfect organization of our trip. All went perfectly and we felt it was bespoke.

No doubt we will recommend your services to our friend and relatives.

A would like to give a special congratulation to one specific guide: Candy in Beijing was amazing. She delivered a service that was above expectation. The driver was excellent, professional and reliable.

We had no problem and were really satisfied.

Best regards

Paul

Reviewed on April 2, 2018

Keh
Keh,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Yes, I'm back and safe. It has been an enjoyable and wonderful trip for all of us. Would be glad to give you the feedback with regard to the questions pose:

1.  From the first time I correspondence with Wendy, the travel consultant, the response has been prompt. Pretty happy with the services provided and most of the time able to accommodate my requests.

2.  The tour as a whole was well packaged. Our group were satisfied with the arrangement such as food, lodging and transport. We were also particularly pleased with the tour guide, Linda. She is very understanding, patience and lead the group well. Overall, her service is excellent.

3.  It was my first experience using the web to engage a local Chinese tour operator. Due to the numerous internet scam, to be honest was quite worried even until the arrival date whether our tour will be okay. Is your website secured and is there any way we can check whether we are dealing with the right party?  On another matter, would suggest that the exchange rate in USD/RMB once quoted should remain unchanged.

Thanks and looking forward to engage you again on my next trip.

Rgds

Keh

Zhangjiajie National Park

Our Group Visited Zhangjiajie National Park

Reviewed on Mar. 19, 2018

Eugene
Eugene,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Hope all is well with you. I found a picture of our group that you may use on your website.

Happy St Valentines Day!

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your question?

Yes.  Ms Dan answered all my quires in a quick, professional manner at all times.

2.  How do you comment your tour arrangements?

All tour arrangements under the direct control of China Discovery were excellent and made with a high degree of professionalism.

3.  Do you have any suggestions on improving our services?

We experienced just one Guide that performed below our minimum expectations.  Perhaps China Discovery can provide remedial training for your less than stellar Guides.

4.  Can we use your comments of our service, photos or images that you took on the tour for our websites, brochures, marketing and publicity?  If yes, could you send us some of your photos by E-mail?

Yes, you may use Answers 1 - 3 of my comments above and use Answer 4 for internal use only.  Photos will be forthcoming.

Kindest regards,

Eugene

Beijing Tour

Eugne's group visited Beijing

Harbin Tour

Eugne's group had a happy time in Harbin

Yuyuan Garden

Eugne's group enjoyed beautiful Yuyuan Garden

Reviewed on Jan. 31, 2018

Lee
Lee,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Apologies for missing your earlier email. We got home a few days ago after spending some time in Sri Lanka after Nepal.

The tour was absolutely wonderful. Our guide - Ghana - was brilliant. He was very informative and very helpful. We actually got engaged while trekking the Dhampus Trek and Ghana helped Joel plan the proposal. It was very sweet and we are very happy :)

Happy for you to put this one the website: Thank you so much Tibet Discovery Tours for arranging such an unforgettable week for us in Nepal. Wendy was very accommodating and flexible with organising our holiday after our plans changed a few times. Our guide on the ground, Ghana, was also brilliant- informative, funny and very helpful. We got engaged while hiking the Dhampus Trek, so Nepal and this trip will always hold a special place in our hearts. Thank you!

Answers to your questions:

1.  Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Absolutely - Wendy was very patient with us as we went back and forth a few times to arrange our perfect trip. Nothing was too much of an ask.

2.  How was your tour? Are you satisfied with the tour we arranged for you?

Absolutely. Our driver suggested a few additional things to do (zip lining in Pokhara and a sunrise tour in Pokhara) which we did, because we are very active, however adding these into the itinerary may have made the week too busy for most people.

3.  Do you have any suggestions on improving our services?

Nothing I can think of. We are very satisfied!

Thanks again for all your help Wendy. We really had a wonderful time :)

Lee

Reviewed on Jan. 25, 2018

Jean-Bernard
Jean-Bernard,
Visited in January 1, 1970
Traveled as

Wendy,

Know we are back to France for a few weeks.

Our trip was so nice, but, as you will easily understand, a little bit tiring ... since after China we added a two weeks trip to Burma ...

I had time to update our personal internet site, and I give you the internet address of it.

Please select the China chapter ...

You will find inside all our pictures (about 3000) and video clips, which you can easily download..

But I also added a chapter named "itinéraires" including

- the map of the trip

- the description of it, day by day

- our advice on each visit (quoted from 0 to ***)

You'll understand we are very glad with this journey, and with your company's help !

Know, if you wish any other detail, I shall try to help you.

In addition, I am going to complete our opinion on Trip Advisor

Have a happy Christmas,

Best regards

Jean-Bernard

Reviewed on Dec. 18, 2017

John
John, UK
Visited in January 1, 1970
Traveled as

Dear Lily,

Sorry it took so long to reply I have been very busy.

First of all I would like to thank you (Lily) personally for helping me book my cruise. I appreciated your advice, professional efficient and friendly approach, it was very much appreciated! The booking process was easy to follow and communications simple and effective. Well done!

Good points

Very kind crew and staff who looked after me whilst I was on the cruise. Staff were highly motivated and customer focused. I would like to thank bar staff on the 5th floor and Reception. I would also like to put in a special thanks to ERIN  (dining room) who was very approachable and an exemplary host and ensured I had a  comfortable time on board. ERIN is a good advert for the company!!!

For those on busy tours of China (like me)the Yangtse cruise was a good chance for a respite from all the travelling and to see the Gorges and Chinas varied landscapes.

Although I was only one of two Europeans on board- the cruise was a great opportunity to mix with Chinese passengers who like to have a good time and were very kind to me.

I wear a leg brace and have mobility problems and found the visit to the Dam interesting but difficult and missed going to the Ghost City. I did enjoy enormously the visit to the little Gorges and the ride in the sanpan. On the whole the guides were informative.    

Kind Regards

John

P.S. my travel profile is:- (62 year old independent traveler from UK who wears leg brace and has mobility problems. My tour of China included:- Hong Kong, Shanghai, Yangste River, Xi'an, Beijing).

Reviewed on Dec. 18, 2017

Alisha
Alisha,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Apologies for the delay in responding.  I have been in bed with the flu….  :-(

We had a wonderful tour in Chengdu, and we have written to Nancy to thank her for her efforts.   She was FANTASTIC!!! Additional comments about her are written in blue below.

I will try to write a review on TripAdvisor as soon as I can, but this being the end of the year, we are quite busy with year-end business matters.   I appreciate your patience!

David and I wish you and your colleagues a very safe and prosperous 2018, and hope that we can take more trips with China Discovery in the coming years.

Warmest regards,

Alisha

Reviewed on Dec. 16, 2017

Susanna
Susanna,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Just want to thank you for organising a wonderful trip for us to Beijing and Xi'an. We had a great time, wishing there was more time. My children had a memorable time experiencing Chinese history and culture, as well as seeing a new China. They got to spend sometime with my brother which was valuable.

Thank you very much.

Regards,

Susanna

Reviewed on Dec. 15, 2017

Jen
Jen,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Our trip was great & our tour guides were all excellent (the last two in particular spoke excellent English & we were given ample time at each place we visited & never felt rushed).   We particularly loved the pandas, the Great Wall & The Terracotta Warriors.

I will let Jeni do our review.

Jen

Reviewed on November 30, 2017

Lani
Lani,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Thank you very much for your email.

The United Airline canceled the flight from PVG to SFO due to mechanical problem. We stayed one day at Shanghai and got home one day late.

We took thousands of photos and are still organizing the photos. I usually do not share email address to avoid scam and junk emails and hacking. After finishing some of my normal work, and when I have time, I will check with trip advisor for comments.

We appreciate very much for your assistance during our trip at ZJJ. We will contact you again when we want to make another trip in China.

The following is to respond to your questions:

  1. Was your travel consultant of our company polite and patient to answer your questions?
  2. Yes, the travel consultant did an excellent job to provide assistance and help to answer the questions. You have called for us to check the problems of another company for the wrong names on the plane tickets.

  3. How was your tour?  Are you satisfied with the tour we arranged for you?
  4. We are happy with the tour and the extension you made the arrangement.

  5. Do you have any suggestions on improving our service?

Understanding our time difference at U.S. and to reply email more efficiently.

Thank you very much.

Best Regards,

Lani

 

Reviewed on November 13, 2017

Margaret
Margaret,
Visited in January 1, 1970
Traveled as

Hi Wendy! 

Here are some notes for you:

Xian tour with Timo – He was excellent, his English was great and he was extremely knowledgeable, we would highly recommend him to others

Beijing tour with Echo – She was very good, her English was very good, she was knowledgeable and extremely flexible working with us as one of our sons was sick, she even helped us get medicine for him, we would definitely recommend her to others; Echo got us to the airport so early the ticket counter wasn’t open so we had to wait for an hour and she stayed with us until she knew we could go through security; if our son wasn’t sick I would have been disappointed that we didn’t have the extra time to tour the city longer but since he was sick I was glad that we were at the airport early and that she did stay with us.

Margaret

 

Reviewed on November 6, 2017

Guy
Guy, USA
Visited in January 1, 1970
Traveled as

Dear Wendy,

Now that I'm back in the United States, I want to write and thank you for all you did to make my 2017 China tour a success. I had a wonderful time. The tour went exactly as you planned it, with only a few minor blips, and even those blips were promptly corrected.

Next year I would to tour South China -- Hong Kong, Macau, Guangzhou, Guizhou Province, and Yunnan Province. Would you be available to handle that tour?

Because of the weather there, I have been thinking about doing the tour in late October, early November, or even early December. Would those be good times, in your opinion?

Thank you very much again for a wonderful tour.

Guy

 

Reviewed on October 27, 2017

Phil
Phil, UK
Visited in January 1, 1970
Traveled as

Hi Wendy,

My wife and I arrived back in the UK today following our holiday in China.

I just thought I would send you an email thanking you for the arrangements you made on our behalf.

All the arrangements worked out extremely well particularly the transfer arrangements in Yichang. Fay actually met us on the boat and escorted us to the waiting car. She also arranged a very nice restaurant for us to have some lunch and took us to the local museum. Fay was really pleasant and helpful and being met at the boat was in valuable given the lack of taxis and local transport.

The arrangement got our holiday of to an excellent start.

Many thanks once again.

Regards

Phil

 

Reviewed on October 23, 2017

Nils & Tina
Nils & Tina,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Just a quick answer for the time being: Everything was perfect. I will take the time for a full Review with pictures these days.

Best regards

Nils & Tina

 

Reviewed on October 22, 2017

Michael
Michael,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Indeed, we did arrive well back home. Our holidays have been just great! Thanks to your support.

Your travel consultant (the guide in Zhangjiajie) has been so nice, kind, funny, talkative, flexible and supportive. We were really happy having him. The program has been just awesome!

The cruise was very nice and the daily tours very nice as well. We enjoyed it a lot. The help to get the luggage on/off board might have been better as I had to carry the luggage myself.

The service and especially your support and flexibility was just perfect! I also placed the comment on TripAdvisor.

Have a great time,

Michael

 

Reviewed on October 17, 2017

Rahayu
Rahayu,
Visited in January 1, 1970
Traveled as

Hi Wendy,

We have reached safely in Singapore and thank you again for all the arrangementsJ

Despite some of the challenges faced due to the political situation and road works, we had a good experience and were well taken care of. We also appreciate the adequate rations and clean equipment issued to us. These are some of the feedback we have shared, in writing, to our guide.

Hope you had a good holiday yourself! Take care.

Regards,

Rahayu

 

Reviewed on October 16, 2017

Amanda
Amanda,
Visited in January 1, 1970
Traveled as

Hey Wendy,

I've answered all the questions below.

  1. Was your travel consultant of our company polite and patient to answer your questions?

Yes, Daniel was patient with all our questions about the various places we went. He was able to answer them, and provided fascinating information about each of our stops and the city in general!! He ensured that we had a great time and learned a lot. I highly recommend him as a tour guide to my friends!

  1. How was your tour? Are you satisfied with the tour we arranged for you?

 Yes, nothing felt rushed, yet I'm amazed at how much we were able to do in a single day. I'm happy with the booking process, how patient you were with me, and I'm happy to recommend this company to my friends.

Everything was great about this trip!

Amanda

 

Reviewed on October 15, 2017

Subrata
Subrata,
Visited in January 1, 1970
Traveled as

Hi Wendy,

My original plan was to send feedback after reaching home in Newzealand. Still I am travelling in India.

Anyway, thanks very much for your arrangement of our China tour. I really feel that you are very very professional and in one simple word you are ‘SUPER’.

Also the drivers and the guides were very polite and really helpful in both the places.

Overall we were very happy and in case we come again, will contact you again.

Thank you once again and wish you all the best.

Subrata

 

Reviewed on October 13, 2017

Dr. Chow
Dr. Chow,
Visited in January 1, 1970
Traveled as

Hi Wendy,

You have already done the Chongqing tour we arranged and the Yangtze cruise , so how was this trip overall ?   Excellent but it would be good to alert all clients ahead of time regarding the various upgrades and additional tours. Pushing for it at the registration can be quite hassling and uncomfortable.

Here below are the questions for you:  

1.  Was your travel consultant of our company polite and patient to answer your questions? Yes, they are polite and professional

2.  How was your tour? The tour was well organised and the schedule was excellent in terms of timing and breaks in between items. 

3.  Do you have any suggestions on improving our service? Do try to improve your selection of wines. 

The  Program Director, Dick and River Guide Steven were great. 

With best wishes...

Dr. Chow

Reviewed on September 24, 2017

Raja
Raja,
Visited in January 1, 1970
Traveled as

Hi Wendy

Thank you for reminding.

Here are the answers for the questions.

•     Was your travel consultant of our company polite and patient to answer your questions? – Our Travel Consultant Wendy Dan was the best. She was always very prompt in response and very polite. Her emails are with full clarity. Everything was in good detail that we need not worry about anything. We changed our programs so many times but Wendy was never tired of providing us with what we want. Before we could reach the airport, she will always let us know the tour guides name and the contact numbers. The tour guides were all waiting for us at the airport. Never had any problem.

•     How was your tour? Are you satisfied with the tour we arranged for you? – Yes, we appreciate very much. The vehicle and the guides were very good. All the guides came on time. The great wall was really great. You took us to the right location and we enjoyed the cable car. Forbidden city and the Acrobat show were very good. The seats we got for Acrobat show was excellent. The Terracotta Worriers was something unbelievable. The Shanghai tour was very good. The Bund, Nanji Street was great. We are very satisfied.

•     Do you have any suggestions on improving our service? – I think you are doing your best. Well, there is always room for improvement in any activity. Most of us go to the internet and find for the best places to see in China and request you the same. May be, you can have a list of things to do in a particular city and provide your potential clients with why your clients liked that particular program. You can rank them. You can also provide option of vehicles. Some like to travel in Mercedes Benz or BMW or Audi. You can charge them accordingly. You can also provide options of hotels from five star to three star and charge accordingly.

Again, thank you very much Wendy. I have already posted in Trip Advisor. I couldn’t get my pictures on to it.

I am already talking about you and your company so well to my friends. Hopefully, one of them will ask me your contact and I will provide them and inform you promptly.

Have a good day.

Raja

Reviewed on August 29, 2017

Peter Wong
Peter Wong,
Visited in January 1, 1970
Traveled as

Hi Wendy,

We have returned to Canada but wanted to let you know how happy the family was with the trip.  Everything went very smoothly.  Excellent hotels especially Xian & Beijing.  Food very good.  Guides all excellent especially Zack in Shanghai & Echo in Beijing.  We'll be sure to use you when we return to China.

Peter Wong

Reviewed on August 18 2017

Andrea
Andrea,
Visited in January 1, 1970
Traveled as

Hi Wendy,

We had a great trip -- many thanks. I attached the form, with answers to the questions and am also attaching photos that you can feel free to use.

Great memories and a very smooth journey!

Andrea

Reviewed on August 16 2017

Renny
Renny,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Would be happy to provide feedback. Please see responses below. And my husband left comments for the tour company on Trip Advisor already but I will leave some as well.

  1. Yes, Wendy was very prompt in responding to my emails and questions. All the information was presented in an easy to understand format. I didn't feel pressured to get all the tours and felt the travel consultant was really helping me instead of trying to up-sell me. I especially appreciate Wendy putting me at ease about paying via wire transfer. I was really hesitant to do that, but Wendy made me feel comfortable.
  2. All the tours were fabulous. The days were long but it was worth it.
  3. My only suggestion is because we were traveling with kids, it would have been good to know about some local places to take kids for a fun time.like an amusement park or carnival. As you can imagine, visiting museums & temples all day can be a bit overwhelming for little ones.

And yes, you can put the evaluation & photos on the website.

Renny

The following pictures were shared by Renny.

Beijing Tour

Hiking to Great Wall

Beijing Tour

Beautiful Summer Palace

Beijing Tour

Renny's Chirdren with their Awesome Beijing Guide

Beijing Tour

Renny admired the great wonder - Terrcotta Warriors

Reviewed on August 3 2017

Hsiaomei and Leonid
Hsiaomei and Leonid,
Visited in January 1, 1970
Traveled as

Dear Wendy,

I am writing to let you know that both my husband and I enjoyed our trip to Zhangjiajie. We realized without the Zhangjiajie guide Linda who helped us to navigate the city of Zhangjiajie and has years of experience and expertise not only knowing the parks well, but the taste of the foreign visitors, it would be impossible for us to figure everything out on our own. She made our trip wonderful in limited days that we had. Pullman Hotel was a great accommodation for us and we did not expect that we could have such upscale hotel in Zhanjiajie.

Thanks again.

Hsiaomei and Leonid

Reviewed on July 25 2017

Sergio
Sergio,
Visited in January 1, 1970
Traveled as

Hello Wendy,

Everything was fine, thank you. With a little jetlag right now but I can handle it. It was an extraordinary experience to visit China with a lot of pending things to do. Definitely I will return some day. Regarding the survey, please find it below, I attached some pictures as well. Thank you for all your support to make this trip possible.

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Definitely.

2. How was your tour? Are you satisfied with the tour we arranged for you? I am very satisfied with the tour. We visit a lot of places during 2 weeks. The guides were very kind and they know very well the history and facts about the places and the city.

3. Do you have any suggestions on improving our services? We couldn’t interact with pandas neither go down when we were at the Leshan's Buddha because the "schedule". Maybe advising the customer about these activities that require more time so they can decide to expend more time in one place.

Of course I would recommend China Discovery to my family and friends and I would be more than glad to ask for your services the next time I visit China. Thank you for all.

Best regards.

Sergio

The following pictures were shared by Sergio.

China Tour

China Tour

China Tour

Serigio's Family's Great Time in China

Reviewed on July 18 2017

Anne
Anne,
Visited in January 1, 1970
Traveled as

Wendy,

Thank you for everything we had an incredible time on our trip. We actually just got back home after spending time in Europe after our amazing time in China so sorry for the delay on the questions.

  1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, the communication was efficient and timely and answered all of our questions. The process was very smooth.

  1. How was your tour? Are you satisfied with the tour we arranged for you?

The tours were incredible!! We are so grateful we did this. We loved all of our guides, the tours that we went on, the food, the hotels. We felt we really got to enjoy our time in China even more because we knew that everything was already taken care of and managed so well. We didn't have to worry about all the sorts of different things that pop up when you travel abroad.

  1. Do you have any suggestions on improving our services?

Overall everything was fantastic. There is nothing that needed improvement and we would definitely recommend to our family and friends if they were visiting.

Thanks again so much for everything.

Anne

Reviewed on July 13 2017

Jellyana
Jellyana,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Good morning, we've got back safely to our hometown and already back to daily routine activities too.

Sorry for the late response.

The tour you've arranged was good overall and we were enjoyed the moments.

Below is our feedback on the questions:

1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, my travel consultant was fast and patient enough to answer all my questions

2. How was your tour? Are you satisfied with the tour we arranged for you?

Our tour was okay considering to our limitation ( one with wheel chair )

The services of the guides and drivers were very okay.

Overall, We are satisfied with the arrangement and the services.

3. Do you have any suggestions on improving our services?       

Improving the selection of eating places especially in shanghai.

Regards,

Jellyana

Reviewed on July 13 2017

Alex
Alex,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thank you the information you provided.

We all have the same opinion - the travel was excellent, everything was at the highest level. We are currently in Chengdu for a few more days. We will put together our answers to your e-mail very soon.

Best regards,

Alex

Reviewed on June 15 2017

Maria
Maria,
Visited in January 1, 1970
Traveled as

Hello Wendy,

We're back from our trip, safe and sound. We just wanted to let you know that everything went very well, we were very satisfied with the whole trip. The drivers and the guides were always on time for picking us up. They were all very friendly and knowledgeable. The only little hiccup we had was when we arrived at Yichang, but that was because the guide was waiting at the back and us at the front of the building!

So thank you and thanks to all the people you worked with for planning this trip. It was the best!

Best wishes,

Maria

Reviewed on May 31 2017

Christina
Christina,
Visited in January 1, 1970
Traveled as

Hi, Wendy,

Despite the very long flight, everything went fine.

I´ve already recommended you company to a friend who intends to go to China (I don´t know when). He is the veterinarian of my cats, his name is Eduardo.

Below you will find the answers.

Was your travel consultant of our company polite and patient to answer your questions?

How was your tour? Are you satisfied with the tour we arranged for you?

Do you have any suggestions on improving our services ?

Answer to all the questions:

The services of chinadiscovery.com totally exceeded my expectations. For almost a year I've been planning this trip with the precious guidance of consultant Wendy Dan, always very efficient, patient and extremely kind, responding promptly to all my requests. The final script sent was very detailed, relating days and times of activities, hotels, flights, nothing that left any doubts.

Arriving in China, the good impression only increased: everything went exactly as planned, without delays, last minute changes or bad surprises. The places visited, hotels and all the drivers and english speaking guides were excellent, particularly Shannon, in Chengdu, who, besides being very nice, competent and speaking very good English, is a wonderful person who taught me a lot not only about the attractions but about the country, its culture and its people.

And I had the pleasure of visiting the company's lovely office in Chengdu and its young and motivated staff, where I was graced by Wendy in a beautiful gift.

My suggestion: just keep up the excellent work, I will advise the company to all my friends who visit China. Thanks a lot to everybody for such a wonderful trip!

Feel free to use the photos attached.

If you need anything else, just let me know.

Best regards, hope to see you guys in the future.

Christina

The following picture was shared by Christina.

Leshan Gian Buddha

Christina Visited Leshan Giant Buddha

Panda Base

Christina Hugged Panda Base

The Forbidden City

Christina Visited the Forbidden City

Yangtze River Cruise

Christinal Hiked the Great Wall

Reviewed on May 29 2017

Jon
Jon,
Visited in January 1, 1970
Traveled as

Wendy,

Please let me know if you are able to see the photos now.

Jon

The following picture was shared by Jon.

Dujiangyan Panda Base

Jon hugged the panda

Dujiangyan Panda Base

Close Interaction with Giant Panda

Reviewed on May 5 2017

Carlos
Carlos,
Visited in January 1, 1970
Traveled as

Dear Wendy,

Everything was perfect, outstanding guides and the finest hotels.

Please find attached my evaluation form and pictures of our group with David and Helen. Send them our thanks and acknowledgement.

And a very very special thanks to you.

Detailed Feedbacks as follows:

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, very kind and patient, help me a lot.

2.    How do you comment your tour arrangements?

Everything was perfect. All the guides, David in Zhangjiajie, Helen in Hong Kong, Jade and Jason in Beijing, were very kind and attemptives. David and Helen showed great erudiction and knowledge about the places and their history. We had a very short time with Jade and Jason.

3.    Are you willing to recommend our service to your people who also have an interest to visit 

China?

 Definitely yes, for sure!

4.    Your general opinion on us?

In the beginning I felt a little unsecure because I found your company in internet, with no references. But from the first emails exchanged with Wendy Dan, I noticed that it was a very serious company. Now I am ready to recommend your company to friends and family.

5.    Do you have any suggestions on improving our services?

Please, remain the same as you are.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Certainly yes.

Sincerely,

Carlos

The following pictures were shared by Carlos.

China Discovery

China Discovery

Carlos had a nice journey with his family

Reviewed on May 4 2017

Al
Al,
Visited in January 1, 1970
Traveled as

Hi Wendy,

I am happy to answer your questions.

1. We are very satisfied with your help and assistance shown throughout the planning of our trip. You responded quickly whenever we had a question and did an excellent job adapting the tour to our desires (scheduling an extra day in Zhangjiajie). You were also very accessible for additional questions we had during our trip. The five tour guides you arranged at each location were very friendly, competent and knowledgeable.

2. Overall, my wife and I felt the tour was very well arranged and allowed us to see everything that we wanted to. The flight connections went smoothly and our guides always made sure we were at the airport (or train station) on time. My wife did not enjoy the tour of the Hutong section but I did very much so there will always be different opinions of the various activities. On a separate note, Anna, our guide in Zhangjiajie, was extremely patient with my wife when she became a little tired and crabby during our walk through the park one of the days. I really appreciated that!

3. The only negatives we had was the very long line waiting for the elevator in Zhangjiajie (about 1 1/2 hours) and the incredible crowds on the path to Avatar Mountain. I know there is probably no solution for that other than visiting during the off season. As you know, we decided against experiencing the glass walkway due to the crowds and I appreciate the refund of our money for that.

My wife and I both had a wonderful time seeing parts of your beautiful country and would highly recommend you and China Discovery to any of our friends that might decide to visit China in the future.

Warm Regards,

Al

Reviewed on May 2 2017

Lesley
Lesley,
Visited in January 1, 1970
Traveled as

Dear Wendy,

Just to say thank you very much for a wonderful trip to your country!

We loved the itinerary, especially the pandas of course but also the people's park! The hotel was great - though I am not sure if neighbors could see us in the bath and toilet through the window haha!

Also our guide Nancy was lovely!

We are very happy and tired so now happy to relax on the beach!!

I will recommend your services and may consider going to Wolong panda center in the future.

Kind regards

Lesley

Reviewed on April 24 2017

Angelina
Angelina, Germany
Visited in January 1, 1970
Traveled as

Dear Wendy,

We are back from China and the everyday live is going on.

To answer your questions

1. All of your staff was very kind and helpfull and we did appreciate the very good quality of your services.

2. Our tour was perfect and we have been very satisfied with the arrangements.

We will recommend your services every time.

Thank you very much once more

Best regards and greetings from Munich

Angelina

Reviewed on April 24 2017

Cesar
Cesar,
Visited in January 1, 1970
Traveled as

Thanks Wendy,

were wonderful moments and we really enjoyed HK as well as China

Please find below my comments.

1.    Was your travel consultant of our company polite and patient to answer your questions? Really good, thank you very much

2.    How was your tour? Are you satisfied with the tour we arranged for you? It was wonderful, full of visits and emotions.

3.    Do you have any suggestions on improving our services? Only the hotel in HK was not well located, rest was fantastic

Regards!

Cesar

Reviewed on April 22 2017

Genevieve
Genevieve, Australia
Visited in January 1, 1970
Traveled as

Hi Wendy,

We both got home safe and sound and I've already resumed work on Monday 10 April.

Unfortunately, we have both experienced extreme altitude sickness. Gilbert had to go to hospital and had stayed in hotel room for at least two and a half day. He made an effort to visit the Jokhang temple before we left Tibet.

As for me, I thought I was going to die on the mountain. My blood pressure shot to 165/107.....,the doctor on site was really worried. It did not stop me from visiting the monasteries or the Potala. All I can suggest for your future guests is that you make them aware of the danger of altitude sickness and that your future clients document themselves about the risks. Apart from that issue, my husband and I have been over the moon to have met with Lucia in Xian, she has been the utmost guide and friend throughout our stay in Xian. She is an outstanding asset to your company. In Beijing, Jason had been very accommodating. He contributed his utmost to make our experience the very best. In Tibet, we felt that without our guide, we might have not recovered the quickest way. I recommend our guide as the most helpful and friendly Tibetan person I have ever met.

Love always. Wendy. Cheers

Genevieve

Reviewed on April 14, 2017

Rebecca Irving
Rebecca Irving,
Visited in January 1, 1970
Traveled as

Hello Wendy, 

my apologies for not doing this sooner but I have been really sick & basically stuck in bed... 

but I have actually got up & written my review in TripAdvisor this morning... I wanted to send you a link after submitting my review but TripAdvisor is not letting me do so at this moment. I guess it is going through the process of submitting written text first & then will be uploaded.

Wendy, you were such a great help & fantastic to deal with... and you are such a lovely intelligent person - it was an absolute pleasure to work with you on my trip to the Yangtze and that's why I wanted to come & speak with you personally about further travel arrangements. 

I hope you don't mind but I put your photo on my facebook page - hope that is OK.. please let me know if it is not OK...

Ok once again thankyou for your excellent assistance - you are great :-)

Kind Regards

Rebecca Irving

Reviewed on April 11, 2017

Penny
Penny,
Visited in January 1, 1970
Traveled as

Our travel consultant was awesome...Wendy was always there to help with each step of planning!! The tour went great. The tour guides were good, informative, and very helpful. One of our travel companions was quite demanding and the guides took it in stride and were very gracious. There was one time I think the guide could have been more flexible. When we were in Tiananmen Square, it was very cold and windy and all we wanted to do was move along to stay warm and our guide had us standing in the middle of the square giving his information. He could have told us as we walked along.

Otherwise, a great job!

Penny

Reviewed on April 10, 2017

Genevieve
Genevieve,
Visited in January 1, 1970
Traveled as

Dear Wendy,

Thank you very much for the Tibet permit that our guide, Lucia gave us today. 

I would like to pass on our thanks to you and your team for providing us with the best experience of Beijing. Our guide Jason was courteous and very helpful. He has contributed in making our experience one of the best ever. I have learned so much during my stay in Beijing and this has definitely contributed in making me a better person. 

Thank you very much 

Genevieve

Reviewed on March 31, 2017

Chelina Govender
Chelina Govender , South Africa
Visited in January 1, 1970
Traveled as

Hello Wendy, 

Thank you so much for arranging this . 

Shannon is incredible and intelligent! It was a very good road trip away. I was also wondering which more cultural tours you have available ? I would like to experience something more traditional as being in the city is far from the more cultural areas. I was having a look at Dali etc. What are more rural or cultural experiences here for Sichuan province? 
http://www.chinadiscovery.com/yunnan-tours/kunming-dali-lijiang-tour.html 

Sincerely,

Chelina Govender 

Reviewed on March 25, 2017

Jonathan
Jonathan,
Visited in January 1, 1970
Traveled as

Hi Wendy

I am writing to say thank you for such a wonderful tour. We had a great time and your organization and your suggestions were perfect.

I am sorry we didn’t meet. Your guides were all excellent, Andie and Zack, in particular.

We particularly loved Chengdu and Shanghai though were exhausted by Shanghai, too many late nights and early mornings.

Thank you for adapting to our needs through the journey.

We are keen to go Guilin and Tibet at some stage perhaps later this year or next year so would be keen for you to arrange this when the time comes.

Again thank you.

Regards

Jonathan

Reviewed on March 17, 2017

Lloyd
Lloyd, New Zealand
Visited in January 1, 1970
Traveled as

Hi Wendy,

Yes I'm back in New Zealand. I have been sharing my experiences with my family, friends and colleagues. They are all very interested in China.

Please find my answers below:

Here below are the questions for you:

1. Yes, both Rita and Wendy have been amazing!

Rita was involved in organizing my itinerary. She answered my queries and provided clear options. She was very professional and friendly. I felt confident with the arrangements and excited to begin my adventures through the tour.

Wendy took over my booking as Rita happily became a mother. Wendy received many emails from me before and during my time in china. She was fantastic to communicate with. She replied very quickly and with clear information. I have been very happy with the service provided by both Wendy and Rita!

2.Yes, The itinerary created was a very good variety of cultural, nature, city and entertainment!

3. Yes, for a foreigner's perception. We like to use app for our scheduling or even online services via a mobile or computer. Email is good, but I imagine your service would be even better than western systems if you offered your clients a portal that provided them the itinerary.

The system could be updated 24x7 allowing you, the tour guide and the client to know all the details. Example. If a tour guide changes. You can update the app information and send a notification to the client without having to try call the client or wait for email.

I think this would be amazing. Even more advance than the western apps.

Thank you Rita.

Thank you thank you thank you Wendy.

You have made me very happy. I had a fantastic time! I will certainly contact you to arrange my next trip to China!

Kindest regards

Lloyd

Reviewed on March 16, 2017

Joan
Joan,
Visited in January 1, 1970
Traveled as

Hi Wendy:

We did find the bus to board to travel to the cruise.

Our room was very comfortable with lots of room.

The food at all meals was very good.

We got wifi which was nice and VIP service.

The shore excursions to the Three Gorges Dam, the ferry on the river and the walk to the red pagoda were all very good and interesting.

Overall, it was an excellent trip. 

Thank you.

Joan

Reviewed on February 10, 2017

Sergey
Sergey,
Visited in January 1, 1970
Traveled as

Dear Wendy,

Many thanks, everything was great, we enjoyed the cruise!!

Sergey

Reviewed on January 18, 2017

Mindy
Mindy,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Sorry for the delay. We have been traveling since we got home. Yes we got the pillow. Thank you! Our trip was fantastic. We had an amazing time. All our guides were very professional and knowledgeable. The driver’s and cars were safe and clean.

We were satisfied with our tour. There were a couple of things I would have changed but for the most part it was lovely. I would have taken out Shangri-La and the cave tour. They were very touristy and I would have preferred to see other things.

Mindy 

The following pictures were shared by Mindy.

Mindy's Family Vistied Dujiangyan Panda Base

Mindy's Family Had a Happy Tour in Guilin

Beijing Tiananmen Square

Reviewed on January 13, 2017

Jennifer
Jennifer, UK
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thanks for checking in and the two afternoon tours were great and I will do the evaluation on the website tomorrow I am just back in London now and thanks.

Jennifer

Reviewed on December 31, 2016

Yvonne
Yvonne,
Visited in January 1, 1970
Traveled as

Hi Wendy,

Thanks for your email. We got home safely on Sunday morning.

We have enjoyed the tour thoroughly and everything went really smooth and according to plan.

It is my first day back at work today so quite busy. I will certainly get back to you with some feedback when I am freer.

Thanks for your help with arranging this tour – you have been very helpful and prompt in response which I really appreciate.

I will get back to you in the next few days.

Cheers

Yvonne

Reviewed on December 7, 2016

Alexandru
Alexandru,
Visited in January 1, 1970
Traveled as

Hello Wendy,

I'm writing you to thank you for all the arrangements you made for us in order to have a beautiful trip in Tibet. We felt extraordinary well during the entire trip and we beneficed of top quality services wherever our guide took us.

If you need our positive feed-back please don't hesitate to ask me.

We will recommend your travel agency to all our friends.

It was nice talking to you.

Thank you again for everything.

Alexandru

Reviewed on December 2, 2016

Kevin and Ann Ritchie
Kevin and Ann Ritchie,
Visited in January 1, 1970
Traveled as

Dearest Wendy,

Back home we are enjoying long hours of Bernadette’s video and wondering at the thousands of photo’s shot during our wonderful tour.

It was indeed a wonderful tour. Wendy and her senior management are to be congratulated.

The development stage was perfect and during the tour Wendy duly followed us up. When a flight was cancelled you rebooked the hotel and guide.

All the guides were far above standard.

  • We like to mention that Jason not only brought us to the Beijing station but arranged to come with us in the wagon, taking care of our luggage.
  • When the available time to visit Dazu was reduced to one day only, Charlie helped us to enjoy the rock sculptures. At the end of that day be came with us on the cruise boat making sure that checking in was going smoothly.
  • Ellen picked us up in Hangzhou and was there all the time to meet all our questions and needs. At the end Bernadette called her no longer Ellen but “Chi May” with her real and Chinese name!
  • All the planes and trains were booked, not a single problem when boarding. Just showing our passport … and please proceed, hurry up!

    We stayed in two very special hotels. The Imperial Palace in Chengde is a jewel with rosewood furniture. An exceptional design. The JR suite in Pingyao was like living in heaven on earth. 

    It was good that we booked the Shangri La’s and Hyatt’s ourselves. You understood. We were indeed most of the time upgraded and enjoyed an “imperial service” in the Shangri La, well in Shangri La! That was helpful when the flight was cancelled.

    We are very sorry not being able to help you with Trip Advisor. We are in a circle of friends travelling a lot but none of us ever speaks to Trip Advisor. In Belgium it is imperative to keep private things indeed private. We are not to be found on Facebook either.

    We remain however available to your senior management to clarify all questions they might want to formulate. Please pass them a copy of this e mail. They should know they are running a solid organisation yielding satisfied tourists.

    It was sheer perfection!

    Many lastings thanks from

    Johan and Bernadette

    Reviewed on November 22, 2016

    Johan and Bernadette.
    Johan and Bernadette.,
    Visited in January 1, 1970
    Traveled as

    Dearest Wendy,

    Yes we are in Shanghai and spent the entire Day in the museum.

    All guides were very good, service in the extreme! Charlie and Ellen are super outstanding!!

    Till next week, And,THANKS

    Johan and Bernadette.

    Reviewed on November 18, 2016

    Ed
    Ed,
    Visited in January 1, 1970
    Traveled as

    Wendy,

    Sorry for the tardiness to reply. I have just written the review on tripadvisor. To answer your feedback questions:

    (1) Our travel consultants, Wendy and June, worked tirelessly to set up our itinerary. They have answered every email promptly; thank them both for their patience, to set up our 25-days travel itinerary. They arranged all the logistics perfectly.

    (2) Our tour was excellent, way exceeded our expectation. It was especially gratifying that Wendy was in contact with our local guides to ensure our smooth travel. We could always contact Wendy and she was always there for us, thank you. The tour guides are all excellent as well, every one of them. One I'd like to give a special thanks to is Jerry at Huangshan.

    (3) China Discovery's service is absolutely first class. From setting up the itinerary to executing the trip details and the excellent guides. I have already told some friends about your service already. Very satisfied with everything and nothing to add. Keep up the good work.

    Thanks again for a wonderful trip of a lifetime.

    Ed

    Reviewed on November 12, 2016

    Pam
    Pam,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy

    Just wanted to say thank you for all your help with our recent trip.  Everything went well and we really enjoyed China.  Ice again a big THANKYOU!! 

    Cheers

    Pam

    Reviewed on November 1, 2016

    Alex
    Alex,
    Visited in January 1, 1970
    Traveled as

    Hi, Wendy.

    Thank you very much for your great work on organizing our trip to China, everything worked perfectly!

    Answering your questions:

    1.    Yes, our travel consultant always gave prompt responses to our questions and doubts and was able to tailor the tour to our interests and needs.

    2.    Yes, we are very satisfied with our tour. Everything went according to the plan, the guides and drivers were very good, the restaurants they took us to were clean and had delicious food and the hotels were comfortable.

    3.    It would be a good idea to give the clients a map of each city when they arrived, to be used in the free time or on the free days.

    I will try to send you some photos later, after I download them to my computer.

    Thanks again and have a nice day!

    Carlos

    Reviewed on November 11, 2016

    KALYANI
    KALYANI,
    Visited in January 1, 1970
    Traveled as

    Dear Wendy,

    In about an hour, we are leaving for the airport on the first leg of our journey home after a perfectly wonderful holiday - all thanks to you and your team.

    We found your guides to be helpful, friendly and extremely thoughtful in responding to our interests and anticipating our needs. They gave us a panoramic sense of the history and culture of your great country.

    We must give a special word of thanks to Bruce (Xian) and Mr Wang (Shanghai). Bruce shared some very interesting insights into Chinese philosophy, and we had fascinating conversations with Mr Wang on issues in contemporary China. Bruce and Mr Wang both engaged very seriously with all our questions - our thanks to them for their professionalism and passion for their work.

    Waldeman was also very well-informed and great fun to be with - his energy and good humor is very infectious. We really enjoyed out time with him and must thank him especially for his help in clearing the airport process.

    Erica is also a lovely person and very thoughtful and caring in meeting our needs. She was perhaps informed at the last minute, and was not quite prepared for the fact that we wanted to go deeper into Chinese history and culture than the average tourist.

    And finally Wendy, thanks again for putting together such a lovely itinerary for us, for being so flexible about the arrangements and most of all, for your warmth and personal attention at all times.

    Hoping to meet you on our next trip to China and with best wishes to you and your colleagues -

    KALYANI

    Reviewed on October 22, 2016

    Ken
    Ken,
    Visited in January 1, 1970
    Traveled as

    Wendy,

    Feedbacks are below:

    1. Yes, Wendy answers quickly and helpful.
    2. Very satisfied.  We were continually amazed at the sights of China.
    3. We will certainly be recommending your group to anyone we meet and know!

    Ken

    Reviewed on October 19, 2016

    Wim Welman
    Wim Welman,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    At the moment we are in Bhutan.

    About the 11 days Tibet tour you booked for us, I only have one word EXCELLENT.

    In Holland I should give you a 10, which means the highest you can reach.

    As soon as we are back in Holland I mail you some pictures.

    Many thanks for arranging this trip for us.

    Kind regards

    Wim Welman

    Reviewed on October 14, 2016

    Patricia
    Patricia,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    Just packing our bags, as we are leaving tomorrow. We had a great holiday in Tibet. The guide was very friendly and he explained a lot about the Buddhism. Very interesting.

    Thank you,

    Patricia

    Reviewed on October 5, 2016

    Lane
    Lane,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Our trip was amazing!  We thoroughly enjoyed our guides and the itinerary that you suggested.

    The only thing we would have changed was the panda sanctuary and Leshan on the same day made for a long day and we didn't get to enjoy Leshan as much as possible.

    1.  The travel consultant answered all of our questions in a timely manner.

    2.  We were very satisfied with our tour and the tour guides.

    3.  Your services were great!  We really enjoyed our trip!

    All the best,

    Lane

    Reviewed on October 4, 2016

    Stephen
    Stephen,
    Visited in January 1, 1970
    Traveled as

    Wendy,

    I apologize for not responding early enough.

    We were very busy working on house projects that I totally forgot about your email.

    We had a great time in China. Thanks for your wonderful help in organizing the entire tour.

    Although it was very rush due to overly ambitious, no fault of you, we managed to see 5 major places in China.

    Next time, we'll slow down and spend more time in each place. I'll certainly remember to call you up for scheduling the new tour for us.

    Here's my response to your questions.

    Feedback as follows

    Yes, Wendy was very helpful and patient to get all our questions answered. She even offered us other options that we had not thought about.

    Like I said above, we loved the entire tour and are very satisfied on the arrangement.

    All in all, we loved this trip and thanks for your hardwork to get us all lined up with all transportation and guides/drivers.

    I'll definitely use your services when we come to China next time.

    Stephen

    The following pictures were shared by Stephen.

    Amazing Water in Jiuzhaigou

    Stephen Has a Close Sight of Cute Panda

    Reviewed on September 22, 2016

    Laura Wood
    Laura Wood,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    I had a great day today thank you! Everything went well. The panda trip was great, thank you so much for your help arranging everything!

    Yes of course, when I have a minute I will be sure to do a tripadvisor review.

    Kind Regards,

    Laura Wood

    Reviewed on September 21, 2016

    Mohan
    Mohan,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Thanks for your mail and Shanti had already provided the answers for your questions. I am writing in general so that you can take an extract and put it in the website.

    We accidentally stumbled into your website while browsing. We normally would deal with only recommended sites. You provided the confidence we needed by handling our inquiry professionally responding immediately with an attractive itinerary.  Although we were a little hesitant to send the money to an unknown party you gave us the confidence by professionally responding to our mails.

    We really enjoyed the tour. We also appreciate your crisis management style. Wendy you made the arrangements when the scheduled flight of my brother was cancelled without impacting our tour very much. We are also thankful to Candy for rearranging the tour with minimum interruption.

    The tour was well planned with 2 main events for a day one in the morning and the other in the evening. This did not tire us too much as there is a fair bit of walking to be done. We also liked the organized tour ending at about 5.30 pm daily giving us some free time in the evening. The hotels were well chosen and although it is 4 star hotels most of them were very close to 5 star.  The location too was very good as all hotels were in walking distance to the shopping centers. Xian hotel is exceptional. The breakfast in all the hotels was very good.

    We are happy with the lunch arrangement in Beijing, Xian but felt that lunch in Shanghai could be better.

    We have no complaints about the tour guides and drivers or the arrangements in all the places.  In Shanghai we stayed three nights but the tour on the first day ended at 3.00 pm and the second day at 1.00 pm we suggest that by re-arranging the tour one night stay could be reduced which will reduce the cost. You possibly have your reasons but only a suggestion.

    We will recommend you to all our friends and I am sure my brother too will do the same.

    We are very happy that we were able to meet you. Thanks for the Moon cake and the gifts. We appreciate very much.

    Thanks again for all the help and support it was really a pleasure dealing with you. 

    Regds

    Mohan

    Reviewed on September 19, 2016

    Sarala
    Sarala,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    WE have arrive safely back in Malaysia. Thank you very much for arranging a wonderful tour for us.

    1. As my travel consultant, she is wonderful and very patient to answer all my questions.

    2. My tour arrangement was great. We are more than satisfied. We had a wonderful and cheerful tour guide. Overall we are very happy with the tour arrangement and our travel consultant and tour guide. They made our holiday to Beijing a wonderful one.

    3. Overall your service is great. Thank you

    Thank you

    Sarala

    Reviewed on September 19, 2016

    Sandra
    Sandra, Australia
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    The boat was really good... very impressed. We were allowed off the boat for a walk whilst optional tours were on, just had to wait one hour after the tour departure.

    Thanks,

    Sandra

    Reviewed on August 23, 2016

    Maria João Colaço
    Maria João Colaço,
    Visited in January 1, 1970
    Traveled as

    Good morning Wendy,

    I start by apologizing only now be responding to your email.

    Here are the answers requested:

    Wendy was always quick and very friendly.

    The tour was excellent, I was very satisfied but I would have made some changes to timetables and routes chosen.

    The Beijing guide, Happy, was excellent, that besides very friendly proved to be very knowledgeable about the city.

    Here are some photos of our wonderful trip to China with Chinadiscovery.

    Best regards

    Maria João Colaço

    Reviewed on August 17, 2016

    Peter
    Peter,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Thanks for your mail.

    The cruise was really good. Beautiful landscape, intersting excursions,everything fine with Victoria Jenna, crew and food.

    We will send you some photos tomorrow.

    Best regards,

    Peter

    Reviewed on August 15, 2016

    Silvia Viteri
    Silvia Viteri,
    Visited in January 1, 1970
    Traveled as

    Wendy,

    Feedbacks are as follows

    1. The travel consultant Wendy was very reliable and fast answering my question thru email. Wendy was very knowledgeable and I was glad I had her as my travel consultant. 

    2. The Tibet tour was the best times in my life. My daughter and I experienced everything that we hoped for.

    Mt. Everest and Mt. Kailash were the most beautiful places in the world we have visited. he tour guides , especially Soman and Ltoshe were the best. They are so experienced in everything about Tibet and they took special care for all of us. I am so grateful for them.

    Everything about the tour was glorious. Thank you for the wonderful experience and I will recommend Tibet Discoveries to everyone who wants to experience the best and challenging time of their life. Please find some of my pictures which I treasure. Thank you for the wonderful experience in Tibet!!!

    Everything was perfect as expected. I would not change a thing about my trip.

    Regards,

    Silvia Viteri

    The following pictures were shared by Silvia Viteri.

    Silvia Viteri has a memorable journey in beautiful Tibet

    Reviewed on August 14, 2016

    Stacey
    Stacey,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    Thanks so much for today. The driver was really good and Shannon was amazing! She was really good at looking after us and Luca!

    Thanks again!

    Stacey

    The following pictures were shared by Hassan Siddiqui.

    Stacey's famliy has a delightful time in Yangtze Cruise

    Reviewed on August 12, 2016

    Michael Fitzgerald
    Michael Fitzgerald,
    Visited in January 1, 1970
    Traveled as

    Dear Wendy,

    We are back home in Ireland after our travels in China.

    I wanted to just say Thank You for all your help in organising our trip. You will be happy to hear we are very satisfied with the service you provided. Everything worked seamlessly, the flights, the cruise on the Yangtze River, the pick-ups in Yichang and Zhangjiajie, the hotels, the train, and last but not least, the guides.

    We would have no hesitation in recommending your company to family and friends. I expect to return to China before long and I hope we can do business again.

    Kindest Regards,

    Michael Fitzgerald

    Reviewed on August 9, 2016

    Sandya Varma
    Sandya Varma,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy

    Please see my feedback below.

    1. I have asked a lot of questions and made a few suggestions/changes on the itinerary. My travel consultant has responded to my queries in about 1-2 days time on average, which I think is considered quite fast.
    2. The overall arrangement is good.

    Although I was quite surprised as the train ticket and Bhutan visa were given to my friend and I the day before arriving the destination, I appreciate the effort of the travel agents who had purposely came down to my hotel in order to pass us the train ticket and Bhutan visa. As there was a sudden closure in Tibet one month before the departure date, the travel consultant has been quite prompt to rearrange the tour for us and able to settle most of the arrangement within 1-2 weeks.

    Regards,

    Tess

    Reviewed on July 19, 2016

    Sandya Varma
    Sandya Varma,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy, 

    Thank you so much for your patience. We are now back and rested. 

    I will be very happy to give you the feedback you have asked for. Please use the photos and comments on your website. 

    1. We have had a great experience with the travel consultants from China discovery. We started off working with Olivia, who was always very patient with all my million queries. She was quick to revert to my mails and very helpful in giving my itinerary the shape I was looking for. When she went on leave, Wendy came on board to see us through the final leg of finalizing our tour and executing it. She managed to do a fabulous job with it. Wendy would revert to all my questions (and I had a lot of them) with speed, flexibility and clarity. Very impressive team of travel consultants. 

    2. The tour was all that we had imagined it would be. Everything worked like clockwork. The guides were always where they were supposed to be and were all knowledgable with a good command over English. Special mention to Lucia in Xi'an who made us feel very comfortable and was an excellent guide. 

    The vehicles used all throughout the tour were clean and very comfortable. The drivers were professional and drove carefully. 

    The choice of restaurants for lunch were really good for the most part and the food was really tasty. We got to experience Chinese food from different parts of the country through these lunches. We had only one not so good experience, which was at the restaurant at the Bund in Shanghai. Though the location was really good, the restaurant was hot (AC didn't seem to work) and the food was average. 

    Overall, the tour was great. And what really touched us was the thoughtfulness of the travel company.  My daughter's 12th birthday started with a beautiful bouquet of flowers given to her by the guide on behalf of the company. My son got a panda bear toy for his 6th birthday, which was such a lovely gesture. We really appreciated it and it will serve as a special reminder of our trip to China. 

    3. There is not much that I can suggest to improve the service or the execution of the tour. It was near to perfect. 

    I would like to complement the travel team at China Discovery for our memorable trip to China. We will cherish all our days spent there for the rest of our lives. And we will definitely be recommending you to our friends and family. 

    And next time we come to China, we will be using your services again. Thank you once again. 

    Am attaching some pics from our holiday. 

    Regards

    Sandhya

    The following pictures were shared by Sanhya Varma.

    Sandhya Varma's Family Visited Great Wall

    Sandhya Varma's Family Visited Yangtze River

    Reviewed on July 18, 2016

    劉福注
    劉福注, Hongkong
    Visited in January 1, 1970
    Traveled as

    Dear Wendy,


    我們已於6月17日晚平安回到香港。這次十多天的西藏之旅,令我們大開眼界、十分難忘。感謝你為我們所作的安排、導遊索朗和司機強旦的熱情接待!希望將來有機會再到西藏旅遊!!


    劉福注

    Reviewed on June 21, 2016

    Alessandro
    Alessandro, Italy
    Visited in January 1, 1970
    Traveled as

    Hi Wendy, 

    The tour was simply amazing!!!!

    Wendy Dan was my consultant and she was great, patient and available 24/7 to reply at my multiple questions.

    We are completely satisfied and Tibet is in our heart now.

    Actually I don't have further suggestions because we are very happy to have done this trip with you.

    Thanks you Wendy again, 

    Alessandro

    Reviewed on June 21, 2016

    Hanne and Erling
    Hanne and Erling,
    Visited in January 1, 1970
    Traveled as

    Dear Wendy

    We were very satisfied with your collaboration. We were also very satisfied with the cruise which was organised perfectly. The train tickets and the guides to help us were all well organised. Especially the guide for the Huangshan tour was very efficient and helpfull and very good English speaking.

    Kind regards

    Hanne and Erling

     

    Reviewed on June 6, 2016

    Vicki
    Vicki,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy

    The cruise was great thank you.  Very enjoyable, friendly staff, comfortable cabin, interesting excursions.

    Thank you for arranging this for me.

    Warm regards

    Vicki

    Reviewed on June 2, 2016

    Jacques Lamoureux
    Jacques Lamoureux,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy.

    Sorry I didn’t get back to you earlier, I had many things to take care upon my arrival.

    First I want to thank you for solving rapidly and efficiently the issue with the size of the van considering the quantity of luggage.

    As far as the organization, selection of the tours , and the  first class flights everything was excellent including the tour guide who were very professional.

    A special thanks for the 5 stars restaurant that you have reserved for lunch, it was greatly appreciated.

    Please take note that I have just posted on Trip Advisor that I highly recommend you as travel consultant and China Discovery.

    Once again thank you Wendy for your caring attitude, being attentive to our request and being helpful to allow us a great vacation in China.

    Best. 

    Jacques Lamoureux

    Reviewed on May 28, 2016

    Sascha Roeder
    Sascha Roeder,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    The cruise was wonderful, as well as your service - fast and complete responses.

    It was very nice that we were offered an upgrade to the 6th floor for 600 RMB. But we would have appreciated if we had been informed before, that our booking was a cabin on the second floor only.

    Thanks for everything!

    Best regards,

    Sascha

    Reviewed on May 14, 2016

    Denis OShanneessy
    Denis OShanneessy,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    In response to your questions:

    1. Wendy, you have been a pleasure to deal with. All your responses were accurate, informative and quick.

    I will definitely recommend your services to my friends.

    2. We enjoyed our Cruise thoroughly.  We were upgraded to a suite, if you influenced this, thanks very much. The scenery was stunning, the accommodation excellent, the excursions well designed & delivered, and the service first class. I would describe the food on board as average, except on the last night when the choice and standard was very poor. This however didn't affect our enjoyment overall.

    You have my permission to use my response.

    Regards

    Brian

    Reviewed on May 25, 2016

     Chu Eu Tan
    Chu Eu Tan,
    Visited in January 1, 1970
    Traveled as

    Hi, Wendy

    Thanks for always answering all Emails promptly and concisely.

    The tour was perfectly fine and enjoyable. Overall we are satisfied with the guide and driver. The Guide, Nancy was a young university graduate who spoke very good english. She was very enthusiastic about the Pandas and was quite knowledgably.

    Best Regards

    Reviewed on May 23, 2016

    Katarina
    Katarina ,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy!

    First of all I would like to thank you for a wonderful journey in China.

    Even if the hotels were impersonal, they were nice and clean.The drivers were all good and handsome, we felt safe all the time.The day tours were all good and the time schedule were fine.To go by train is a very good way of transporting but it would have helped us if we had a meeting point at the stations, because they’re so big and got several exits. It took some time before the guide could find us.

    Lisa, the guide in Beijing, was soo good. She was good in English, responsive and always made the best for us. She was very helpful and gave us good advice. She was interested in us and we did things together, we had a great time with her.

    Finally, we want to thank you again for all your help. You have been soo good for us and we really appreciate your help. We can highly recommend you for all of our friends.

    Best regards !

    Reviewed on May 21, 2016

    Mutia
    Mutia,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Yes.... :-) The cruise was fantastic, the view is very beautiful, all the staff also very warm and helpful, we happens to stay at the VIP rooms with our private deck, so it was an amazing experience. All the drivers are also very helpful and friendly and on time to pick us up.

    Sure we will recommend China Discovery to all our friends, and thanks to Wendy for the prompt information and updates during the trips, well done

    Best Regards,

    Mutia Moe and Family

    Reviewed on May 16, 2016

    JF
    JF,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    You're too fast for me,

    I wanted to write you a little word to thank you for your kind help, but you were first.

    We DID have a very good time during this cruise, And your advises were helpful.

    For real, I read guides before our departure, and some talked about low level boats, And I was a little afraid about what we will find

    I made white hairs for nothing:

    Fine boat

    Fine crew,

    Good food,

    Comfortable cabin, and even good fellows at our table (you choose them for us?)

    I am not sure to do the same cruise again another year, but be quiet about me: if some of my friend ask me for a reliable person to organize a cruise, I will give him your name,

    And if I can help you to become the boss of the Yang tse river Cruises, you can give my mail to your boss or ask him to write me to have confirmation (for free, no need to promise upgrading ha ha ha)

    We don't have your WeChat id, but if you give it to me, I will send you a few photos of the cruise, for technical reasons, it is easier than by mail

    Best regards

    JF

    Reviewed on May 12, 2016

    Nicolás Vargas Mordoh
    Nicolás Vargas Mordoh,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Thank you very much  for everything. Our tour was wonderful. We are very grateful of your service.
     You absolutely answer my E-mail fast and patiently and we are quite satisfied with the tour you arrange.

    Kind regards

    Nicolás Vargas Mordoh

    Reviewed on May 3, 2016

    Castle Andrea
    Castle Andrea , Castle Andrea
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Apologies for not getting back to you sooner- reception has been patchy. I wanted to say thank you so much for organising a fabulous trip and being so helpful and responsive! We had a great time! I've filled the questions out below- happy for you to publish them on your website. I'll have to email you photos when we get back.

    1. Wendy was extremely responsive in answering our queries and very patient with all of them!

    2. The tour was great. We felt that it showcased the highlights of Lhasa and was very informative. It also left us enough time to wander around and soak up the atmosphere. I would recommend the tour and tibet discovery to anyone visiting Tibet.

    3. No suggestions for improvement- great as it was!

    Castle, Andrea 

    Reviewed on April 30, 2016

    Valerie
    Valerie,
    Visited in January 1, 1970
    Traveled as

    Hello Wendy,

    How are you? I am fine here and taking a little rest after my China trip.

    Thank you for arranging everything. It all went well. You are fast enough and patient enough to answer my E-mail and my question. I am very satisfied with the tour you arranged for me.

    Again Wendy, thank you for everything!

    With very best regards

    Valerie

    Reviewed on April 27, 2016

    Maciej
    Maciej,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    We have arrived home safe and indeed, its a very busy time now. However, I will always find few minutes to write to you.

    Feel free to use my email as reference.  I will add few photos from our trip as well.

    Our consultunt was very fast in replying and very patient to all our questions.

    The tour was fascinating and perfectly organised. We are more than happy about it.

    There were just very small issues, which were generally solved almost immediately.

    We can recommend your company to all people interested and we will for sure ask you for more, when we decide to come back to China again.

    With best regards,

    Maciej

    Reviewed on April 26, 2016

    Sherri Smith & Demmi Milo
    Sherri Smith & Demmi Milo,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    From the moment that Penny ( Hu Yi) ,our tour guide met us at the airport, we knew we were going to have an amazing vacation in Chengdu.

    Penny was on time and always waiting for us to start our tour days.  Penny was a beautiful, kind, and very knowledgable guide about every destination on our tour.  Penny was very thoughtful and always made sure we had water and was flexable when we needed to rest or eat.  We learned so much about Chengdu and we were amazed by the number of  different boutiques and shops.

     

    The highlight of our tour was volunteering at the Dujianayan Panda Base. It was a dream come to to be so close and so involved with the beautiful Pandas.  The staff was wonderful and dedicated and made our experience warm and welcoming. The Base is so clean and the growns were so neatly cared for..  The Pandas are truly happy there.

    Our visits to Leshan, the Giant Buddah and to Mt. Emei, Golden Summit were worth seeing and even worth all of the stair climbing. This was a truly a different part of China and should not be missed. 

    We cannot say enough wonderful things about Penny (Hu Yi) she really made our trip special and we feel like we made a friend. Penny and our driver should both be commended for a superior job well done.

    Wendy Dans expertise as our travel consultant made our trip unforgettable. Our accommodations and tours were all superior. We would definitely recommend China Discovery.

    Thank you,

    Sherri Smith and Demmi Milo

    Reviewed on April 24, 2016

    Mansoor
    Mansoor ,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    I apologies for delay in replying your email because we got back and we had lots of things to do and I just wanted sometimes comfortable to answer the survey. 

    I really appreciate your commitment to the customers and following up with the airport and this unexpected $200.00. 

    We are already advertising your incredible services before and during our visit of China.

    Bellow is the answers to the questions and attached are some pictures:

    1. Was your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

    When I found China Discovery one of my friends asked me do you know them? I said know this is the first time then he asked have heard about them I said no . He thought this is a crazy thing to go with such a company but I decided to go with this because responding to my first email made me trusted to go with this company. Wendy is the best. We were a group and organizing everything for a group needed lots of back and fort emails and changing decisions but Wendy did everything perfect and patiently. I feel she as a friend not just the tour consultant. Thank you Wendy.

    2. How was your tour? Are you satisfied with the tour we arranged for you ?

    Yes extremely satisfied. All the plans where on time and the tour guides were educated , kind, respectful and patient. The hotels , lunches and transportation were perfect. I want to thank our tour guides: Linda, Waldner and Helen 

    3. Do you have any suggestions on improving our services?

    I think you need to put some plans for kids because sometimes maybe the plans is boring for kids however our young kids in the group were happy specially when using the sledding in Great Wall.

    The following pictures were shared by Mansoor.

    Beijing Great Wall

    Mansoor's Group visited Great Wall

    Beijing Hutongs

    Mansoor's Group visited Hutongs in Beijing

    Xian Terraccota Warriors

    Mansoor's Group visited Terraccota Warriors in Xian

    Xian Terraccota Warriors

    Mansoor's Group visited Terraccota Warriors in Xian

    Xian Terraccota Warriors

    Mansoor's Group visited Terraccota Warriors in Xian

    Reviewed on April 01, 2016

    Evely
    Evely,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Yes the services and everything was great I was very happy with the tour. 

    I can't think of any suggestions of how to improve the tour. I was pretty satisfied with everything. Have a nice day 

    Evely

    Reviewed on Feb.23, 2016

    Dave
    Dave,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Our trip to Wudangshan was great. The scenery and history was fantastic, and I would definitely recommend that anyone traveling to Hubei Province should aim to visit Wudang Mountain.

    One chief reason it was great to use China Discovery is that the facilities are not set up for non-Chinese speaking tourists. There are some signs in English, but we would not have gotten the full experience as non-Chinese speakers without the guide. I would highly recommend using a tour group like China Discovery's in order to visit Wudang Mountain.

    Our travel consultant, Wendy, was very helpful in the planning process. Her responses were timely and she was of great assistance in helping us to coordinate all the logistics associated with train tickets and visa applications.

    Our tour guide, Sherly, was friendly and informative. She braved the very cold and icey conditions of Wudangshan in February with us and had tons of great information about the history of Wudang Mountain.

    You may use our feedback and photos. I will send the photos along soon.

    Kind regards,

    Dave

    Reviewed on Feb.15, 2016

    Songkiat Pimonsuk
    Songkiat Pimonsuk, Thailand
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    I would like to say that thank you for your manage and support.

    I’m appreciated and enjoy for this trip. I think that we will go back again with my friend.

    And then for the next trip, we have plan to Namtso and Kailash but not yet.

    I’ll contact you again when my friend ready. Hope to see you.

    Thank you

    Best regards,

    Songkiat Pimonsuk

    Reviewed on Jan.12, 2016

    Michele & Eric
    Michele & Eric , USA
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    We got in yesterday night and had a great time! Please see the feedback below.

    "Our travel consultant had an excellent command of English and very responsive to our questions and desires for the trip even when some unexpected travel changes came up close to the date of the tour. We could not have asked for anything more of our consultant. She was kind, patient, communicated clearly and went the extra length to make sure our trip was well thought out (including some detailed logistical information we were not aware of). We had the perfect time with China Discovery and have already recommended friends and family to use them for their upcoming interest in visit China.

    We are seasoned travelers, and although our tour may have been atypical to other standard tours of China but our travel consultant made sure that it worked for us. The guides and drivers were reliable, skilled and kind and we are fully satisfied for our trip. We also knew all the tour guide's names and contact information ahead of time, which helped in getting to know them through the trip."

    Our photos have not been downloaded yet, but we will try to attach some in a separate email later this week.

    Hope you are well!

    Michele

    Reviewed on Nov.04, 2015

    Elvin & Cynthia
    Elvin & Cynthia, USA
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    The trip was fantastic, all the arrangements went as scheduled from the moment we arrived, all the guides/drivers were great, as were the sites we visited. We felt very comfortable and safe as well as treated with respect by all the guides, drivers and hotel staff.

    Your arrangements for the trip were all as I had requested and your communication with me was always prompt, polite and professional. I want to thank you for making the trip so memorable. We had a throughly great time and would be happy to recommend your service to others, please include us in your referrals.

    Elvin & Cynthia

    (The following photo was shared by Elvin & Cynthia)

    Great Wall Tour

    Elvin & Cynthia visited Great Wall of Beijing

    Reviewed on Oct.15, 2015

    Siromi
    Siromi,
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Thanks. I have enjoyed my stay in Xian and looking forwards to Chengdu. I hope I will be able to meet you there.

    Regards,

    Siromi

    Reviewed on Aug.17, 2015

    Clelia
    Clelia, Brazil
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Yes, we have had a good time in Guilin, Thanks to your support and the great professional Evelyn is.

    Regards,

    Clelia

    Reviewed on July 17, 2015

    Akiko Iseki
    Akiko Iseki, Egypt
    Visited in January 1, 1970
    Traveled as

    Dear Wendy,

    After a fascinating amazing trip to China, we arrived yesterday early morning back to our home. Me and my children did not want to leave China, we enjoyed so much and one week Was not enough !

    I would like to thank you for your arrangements and follow up during our stay in China. Would like to comment few points although I did submit feedback paper to your guides in each city.

    1) both guides in Beijing and Xian were very helpful. They had good knowledge and was very flexible in all situation. because of my bad back,....they made us rest and take break whenever necessary without any problem.  Very kind and helpful also in the restaurants when we needed to order food.  I have no complain about the guides at all. You should be proud of these guides and keep them in your company because it is not easy to find a honest good people.

    2) About the hotels, if you make a comparison, the hotel in Xian was much much better than the one in Beijing. The hotel in Beijing was in a best location, easy to go everywhere. But I think the room was little tight for three persons. The hotel in Xian was super deluxe. The room was very very big. We had space everywhere! 

    3) About the tour during sight seeing, I am sure each guide did their best to choose a way not to make us tired in the same time to see as much as possible to enjoy the place. I wrote in the feed back paper for the Beijing tour but will mention it here again for you to know. As for the Rickshaw ride in Hutong, I felt it was rather short for riding. We went rather early maybe so we did not see other rickshaws too. The guide did explain main points about the Hutong and its history. But it would have been nice if we visited local school, to visit local home that has a typical Chinese courtyard to take some pictures.

    And at last again, I would like to thank you again for everything. I hope you will receive my small Gift from Egypt as soon as possible, And I will definitely let you know if we want to go to other cities in China in the future, I will contact you again.

    Thanks again for everything.

    From Akiko Iseki

    Reviewed on July 05, 2015

    Chanika
    Chanika, Britian
    Visited in January 1, 1970
    Traveled as

    Hi Wendy,

    Just to let you know we had a good day with Penny. She is a very informative and good guide and helped us a lot.

    Thank you for your help.

    Chanika

    Reviewed on June 14, 2015

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