Lily Xu - Our Professional China Travel Expert

Welcome to China! I am Lily from China Discovery and very delighted to meet you here. China is endowed with vast beautiful land and I have visited many cities such as Beijing, Xian, Chengdu, Kunming, Dali, Lijiang, Wuhan, Nanjing. With my knowledge and 3-year working experience, I have designed hundreds of tours for thousands of clients. I feel great honored when they tell me they enjoy the whole tour, whether in email or in person.

It is my clients’ trust and support that help me make progress every year. Marcin and Jennifer, two of my kind clients, have booked 6 tours from 2017 till 2020. Our first cooperation is 14-day Mt. Kailash Trekking from Lhasa to Nepal. It is a tour on Roof of the World, as the average altitude is over 4,500m above sea level. Next year Marcin and Jennifer come to 14-day Kunming Dali Lijiang Shanggri-La tour, 13-day Lanzhou Zhangye Jiayuguan Dunhuang Turpan Urumqi Kashgar Tour, 12-day Chengdu Leshan Emei Dujiangyan Mt. Siguniang Tour. In the upcoming 2020, Marcin and Jennifer will have 14-day Harbin Datong Taiyuan Pingyao Luoyang Xian Tour and train 3 to Irkutsk. I am so grateful for their trust and try my best to provide a pleasant tour for them each time.

Like my clients, I love travelling on my beautiful land, as travel makes poems in book come alive. Those moments of pleasure time when beautiful flowers bloom in spring and mountain turns in red in autumn - all become tangible memories remaining forever in my mind. Additionally there is a blessing in disguise while travelling - get what I have not expected before, such as the friendliness from strangers and the history under an ordinary building.

Dear Sir and Madam, I sincerely invite you to see the country. I will try my best to offer you a wonderful tour in China with my professional knowledge and travel experience.

Amazing Travelogues Written by Lily

Get Inspired by Lily's Valued Customers' Travel Stories

  • Sweet Couple's 21-Day Northern China Exploration
    Sweet Couple's 21-Day Northern China Exploration

    Roger and his wife Christine went to several ancient capitals, time-honored towns, and famous mountains in northern China, quite a novel experience to see different culture, landscape and people.

    • Roger (UK)
    • (21 Days) 2018.10.13~2018.11.02
    • Beijing - Datong - Mount Wutai - Pingyao - Xian - Luoyang - Jinan - Taian - Qufu - Beijing - Chengde - Beijing
  • 14 Days Well-organized and Dreamed Tour to Yunnan
    In Search of Shangri-La to Yunnan, China

    We received an inquiry from Mr. Marcin in April. Marcin thought April sounds like a fantastic month to search for Shangri-La. He found one in Yunnan China. We made an itinerary of 14 days suitable for his interests and needs.

    • Marcin (USA)
    • (14 Days) 2019.04.15~2019.04.28
    • Kunming - Dali - Lijiang - Lugu Lake - Lijiang - Tiger Leaping Gorge - Shangri-La - Kunming
  • 12 Days Exploration Tour to Panda's Hometown
    Say Hello to Cute Panda and Travel Around Chengdu

    Marin enjoyed every minute during his 12 days exploration tour to the home town of giant pandas - Chengdu and the around to visit pandas, Leshan Giant Buddha, Dujiangyan Irrigation, and sample famous Sichuan cuisines.

    • Marcin (USA)
    • (12 Days) 2019.06.11~2019.06.22
    • Chengdu - Leshan - Emeishan - Chengdu - Dujiangyan - Mount Siguniang - Chengdu
  • 13 Days Silk Road Travel
    Continue Unfinished Silk Road Trip in China after 20 Years

    Mr. Marcin had a very long journey on China’s Silk Road, starting in Lanzhou Gansu Province and 3000 km later ending up at the edge of Taklamakan desert. He crossed endless deserts and rediscovered long forgotten cities. It was a remarkable journey.

    • Marcin (USA)
    • (13 Days) 2019.05.13~2019.05.25
    • Lanzhou - Zhangye - Jiayuguan - Dunhuang - Turpan - Urumqi - Khasgar
  • Reach Roof of the World from Tibet to Nepal
    Reach Roof of the World from Tibet to Nepal

    Marcin took a overland tour from Lhasa in Tibet to Katmandu in Nepal. On the way he met the majestic Potala Palace, stunning Mount Everest, amazing Karola Glacier, holy Mount Kailash... It was a trip full of cultural and natural wonders.

    • Marcin (USA)
    • (12 Days) 2018.10.02-2018.10.13
    • Lhasa - Shigatse - the Everest - Saga - Darchen - Dirapuk - Zutulpuk - Gyirong - Katmandu
  • 5 Days Uptream Yangtze River Cruise Experience
    A Trip to Realize a Dream

    A dream comes true! We loved every minute of it. Wonderful experience. We started our cruise in Yichang (about 1000 km from Shanghai), sailing upstream- recommended way to go at this time of the year. We sailed with the Century Legend. Warmly recommended, also because of its fabulous staff...

    • Miss Tanja S (Nederland)
    • (5 Days) 2018.03.20~2017.03.2
    • Yichang - Chongqing (Cruise with Century Paragon on Yangtze River)
  • Hiking in the Other Side of the World - Stunning Landscapes of Guilin
    Hiking in the Other Side of the World - Stunning Landscapes of Guilin

    Santos and his brother had 6 unforgettable days exploring the golden sceneries in Guilin, including in-depth hiking at curving Longji Rice Terraces, cruising from Guilin down to Yangshuo, appreciating lovely countryside landscape, taste local food......

    • Santos (Canada)
    • (6 Days) 2018.09.18~2018.09.23
    • Guilin - Longsheng - Yangshuo - Guilin

View Lily's Valued Customers' Travel Photos

Zhangjiajie Tour Zhangjiajie Tour Zhangjiajie Tour Huangshan Tour Huangshan Tour Huangshan Tour Shanghai Tour with China Discovery Zhangjiajie Tour Zhangjiajie Tour Chengdu Tour Huangshan Tour China Tour Wuyishan Tour Guilin Tour Chengdu Panda Tour with China Discovery Huangshan Tour with China Discovery Kunming Tour with China Discovery Guilin Tour Chengdu Tour Tibet Tour Chengdu Tour Huangshan Tour Yellow Mountain Tour Yellow Mountain Tour Yellow Mountain Tour Yellow Mountain Tour Yellow Mountain Tour Guilin Tour Yellow Mountain Tour Wuyishan Tour Wuyishan Tour Guilin Tour Tibet Tour Huangshan Tour Beijing Tour Beijing Tour Beijing Tour Beijing Tour China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Discovery Travel Consultant Yangtze River Cruise Yangtze River Cruise Yangtze River Cruise Chongqing Travel with China Discovery Chongqing Travel with China Discovery Our dear customer Diana from Indonesia took parting Panda Volunteer Program, tour made by Lily Our dear customer Diana from Indonesia took parting Panda Volunteer Program, tour made by Lily Our dear customer Diana from Indonesia took parting Panda Volunteer Program, tour made by Lily Our dear customer visited our office in Chengdu Our dear customer visited Broad and Narrow Alley with Lily Our dear Alfred and Kathleen visited Chengdu, tour tailor-made by Lily Our dear customer Angelica from Canada visited Broad and Narrow Alley with Lily Chengdu Tour

Know What Our Customers Say about Lily & Their Trips

Marcin
Marcin,
Visited Coronavirus Disease Greetings in March 8, 2020
Traveled as Families

Hello Lily, 

We are hanging on in Guam we start to have firs cases of Corona Virus, so probably it will keep us busy for next few month , we hope this global health crisis resolve by July and vaccine that is being tested in Washington State will be available in August or September and we all return to our regular lives . We are excited to visit China next year , as we have many places to see . Hope you doing well its a though time for all of US but things will get better eventually 

Marcin

Reviewed on March 17, 2020

Jennifer
Jennifer,
Visited Coronavirus Disease Greetings in March 8, 2020
Traveled as Couples

Hi Lily, 

We have been thinking about you so much lately and I am sorry that I haven’t reached out to you sooner. I hope that this email finds you well and that you and your family are managing amid the difficult times currently in China. We met and were shown such kindness by you and so many wonderful people during the trip you arranged for us last summer and our heart breaks thinking of all the people that are or may be impacted by this virus. Our thoughts and prayers are with you all and hope that these challenging times will soon come to an end. If you have a quick moment to send me an email and let me know you are alright, I would so love to hear from you. For now, take good care!

Best regards,

Jennifer 

Reviewed on March 08, 2020

Kim
Kim,
Visited Coronavirus Disease Greetings in March 20, 2020
Traveled as Families

Thank you Lily. Right now we are stuck at our home in Lina Peru. The government closed the boarders so we can t get back to the US. But we are good just everyone is on quarantine.  I have not canceled out flights and we still are considering travel to China but we want to see how things progress. When do you think China tourism will start to return.

Kim

Reviewed on March 20, 2020

Gwen
Gwen,
Visited Coronavirus Disease Greetings in March 20, 2020
Traveled as Families

Hi Lily!

Thank you so much! You have been in my thoughts often, and I am glad you are ok.  Yes, these are challenging times ahead and I hope we all pull through safely. I will share this information with everyone I know. Wishing you and yours all the best and hope to talk to you soon! 

Thank you,

Gwen

Reviewed on March 20, 2020

Franca Bergoglio
Franca Bergoglio,
Visited Coronavirus Disease Greetings in March 20, 2020
Traveled as Families

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Reviewed on March 20, 2020

Angela
Angela,
Visited Coronavirus Disease Greetings in March 20, 2020
Traveled as Families

Hi Lily,

Nice to hear from you. Thank you for your email. We are doing fine, Canada has about a 1000 cases so far, but we try to stay safe. Hope situation will improve in couple of months (usually it takes about 3 months for Corona virus) and vaccination is on the way,

Thank you,

Stay safe!

Angela

Reviewed on March 20, 2020

Mary H Thieme
Mary H Thieme,
Visited Coronavirus Disease Greetings in March 18, 2020
Traveled as Families

I am sure you have been through very difficult times also, but it gives me hope here that the USA will also survive!

Stay healthy!

Mary H Thieme

Reviewed on March 18, 2020

Patrice
Patrice,
Visited Coronavirus Disease Greetings in March 18, 2020
Traveled as Families

Hi Lily!

I hope everything is swell on your end, and you & whole family are healthy!

We have received your attachment with many thanks. I’ve been meaning to send you postcards during my travels, but due to the recent virus outbreak, the trips had to be cancelled. ☹

The situation is not so good here in Indonesia. A lot of our local citizens tend to have a low awareness of COVID-19 and its danger. People are also selling surgical masks at insanely high prices. I am glad to hear that China is already recovering though, and hoping my and other countries can follow suit sooner rather than later. My colleagues, family, and I have been trying to keep our hygiene by washing our hands regularly and keeping hand sanitizer at all times.

Stay safe and thanks for your concern again!

Warm wishes,

Patrice

Reviewed on March 18, 2020

Marcin
Marcin,
Visited Coronavirus Disease Greetings in March 17, 2020
Traveled as Families

Hello Lily, 

We are hanging on in Guam we start to have firs cases of Corona Virus , so probably it will keep us busy for next few month , we hope this global health crisis resolve by July and vaccine that is being tested in Washington State will be available in August or September and we all return to our regular lives . We are excited to visit China next year , as we have many places to see . Hope you doing well its a though time for all of US but things will get better eventually 

Marcin

Reviewed on March 17, 2020

Saskia
Saskia,
Visited Coronavirus Disease Greetings in March 17, 2020
Traveled as Families

Hello Lily, 

Thanks for your mail. I am glad to hear you and your family are well. And that the situation is stabilising in China. 

I am afraid the infection has spread to Europe now and since last week the situation has changed immensely. Since Friday all bars and restaurants are closed. There are no more lessons in schools, but there is a minimum of teachers to take care of children whose parents work in the medical service or take care of elder people. 

I work for a local community and last news is that we remain open and keep working. We have to avoid unnecessary meetings or reorganise them. And civilians are only allowed inside the building if they have an urgent appointment. 

But since today lots of companies decided to close for a certain period of time. It is expected that in the next few days more and more companies will have to close. I think that would be best, otherwise the virus can keep spreading. 

The prognosis is that we will only reach the peak in another month! So we are only at the beginning... 
We’ll have to wait and see what the future brings. 

KLM status is still the same at the moment. But now we are getting news that European passengers are put in a 2 week quarantine when arriving in China. We’ll just have to be patient I guess and see what happens. 

Meanwhile we hope to stay healthy and that we can keep working. 

I’ll keep in touch once the situation changes. 

 

Take care and stay healthy !

Saskia 

Reviewed on March 17, 2020

Janislene
Janislene,
Visited Coronavirus Disease Greetings in March 16, 2020
Traveled as Families

Hello Lily

Thank you very much.

I am still out of China but should be back next month I think. Situation now is not good outside of China. 

Please take care!

Janislene

Reviewed on March 16, 2020

Alicia
Alicia,
Visited Coronavirus Disease Greetings in March 13, 2020
Traveled as Families

Dear Lily,

Thank you very much for your concern and your kind words. These are indeed hard times for us.

As you know, my husband and I are physicians, we work in hospitals...We take care as much as we can, wear masks when we are in crowded places and wash our hands all the time.

I am very happy for you that things in China are going slowly back to normal. The Chinese people went though terrible times. It also gives us hope for the future.

Thank you again for your concern.

All the best,

Alicia

Reviewed on March 13, 2020

Mickey Cohen
Mickey Cohen,
Visited Coronavirus Disease Greetings in March 12, 2020
Traveled as Families

Dear Lily,

I hope everything is ok with you and your family.

Attached is the official participation from the International Standardization Organization (ISO) of which I am a member and I spent 2 weeks in Wuhan and two weeks in Shenzhen and Beijing.

We remember the beautiful country and people and pray for good health to everyone.

Best regards,

Mickey Cohen

Reviewed on March 12, 2020

Alfredo
Alfredo,
Visited Coronavirus Disease Greetings in March 11, 2020
Traveled as Families

Hi Lily, 

thank you very much for your thoughts. 

Unfortunately, the situation in Milan and in Italia is not so good.... but I want to be optimistic !!!!  

Thanks again for your email

Alfredo 

Reviewed on March 11, 2020

Ciao
Ciao,
Visited Coronavirus Disease Greetings in March 9, 2020
Traveled as Families

Dear Lily,

Thanks for the thought.

Yes, things are not going very well here, even if in the city where we live for now there are no big problems.

But China is an example and like you, we too will come out of it.

Ciao

Reviewed on March 09, 2020

Christopher Yeo
Christopher Yeo,
Visited Coronavirus Disease Greetings in March 9, 2020
Traveled as Families

Thanks Lily for your email.

Due to the outbreak of this corona virus many people have refrained from travelling and going on tours. 

Saddened to see airlines and many tour agencies are affected by the scare caused by this highly contagious virus.

We hope a vaccine can be found and things can return to normal.

Keep yourself safe and healthy to prepare for better days ahead.

Thanks.

Christopher Yeo

Reviewed on March 09, 2020

Jennifer Cutillo
Jennifer Cutillo,
Visited Coronavirus Disease Greetings in March 8, 2020
Traveled as Families

Hi Lily, 

We have been thinking about you so much lately and I am sorry that I haven’t reached out to you sooner. I hope that this email finds you well and that you and your family are managing amid the difficult times currently in China. We met and were shown such kindness by you and so many wonderful people during the trip you arranged for us last summer and our heart breaks thinking of all the people that are or may be impacted by this virus. Our thoughts and prayers are with you all and hope that these challenging times will soon come to an end. If you have a quick moment to send me an email and let me know you are alright, I would so love to hear from you. For now, take good care!

Best regards,

Jennifer Cutillo

Reviewed on March 08, 2020

Roberto Bergoglio
Roberto Bergoglio, Italy
Visited Coronavirus Disease Greetings in March 8, 2020
Traveled as Families

Dear Lily,

thanks for thinking of us. Unfortunately in Italy the situation is still worsening.

Hopefully it will improve so. However, we are doing well and our region is not among those most affected.

We hope to be able to make other trips soon.

Sincerely,

Roberto Bergoglio

Reviewed on March 08, 2020

Kim
Kim,
Visited Coronavirus Disease Greetings in March 5, 2020
Traveled as Families

Hi Lily.

My mother did enjoy her tour. I will probably contact you soon regarding a tour in Chengdu to see the pandas in the first few days of July, if the situation gets better! I am in Guangzhou, not Shanghai, but yes, I have been staying safe at home and not going outside very often. I hope you are also staying safe!

Kim

Reviewed on March 05, 2020

Roberta Capovilla
Roberta Capovilla,
Visited Coronavirus Disease Greetings in March 5, 2020
Traveled as Families

DEAR LILY,

I'm very happy to hear that in China became very day better!

Also in Italy arrive this virus but we live in the very north of Italy over 1450 slm higher and here there is no problems...

Now the school will be close for 10 days..I hope that with this strong measure also here in Italy we will be able to decrease the number of this virus!

I hope that you and your family are well, I hope that all over the world this virus become like zero and we return back to our normal life!

Sincerly

Roberta Capovilla

Reviewed on March 05, 2020

Marko
Marko ,
Visited Coronavirus Disease Greetings in February 26, 2020
Traveled as Families

Hi Lily

Just wanted to check how you are?

Of course this (and a lot of other trips) are on hold now.

Hope things get better very soon

Best wishes:

Marko

Reviewed on February 26, 2020

Franca Bergoglio
Franca Bergoglio,
Visited Coronavirus Disease Greetings in February 24, 2020
Traveled as Families

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Reviewed on February 24, 2020

Nina
Nina, USA, Ecuador
Visited Coronavirus Disease Greetings in January 1, 1970
Traveled as

Lily,

I am reading many upsetting things about the number of cases of coronavirus newly diagnosed, number of deaths, shortage of masks and I am sure many other things. There is concern for keeping the healthcare workers healthy, so they may continue to care for the sick. We hear of food shortage especially in certain areas.

I can only tell you that my thoughts are with you.  I prayed that the coronavirus would have burned itself out quickly right from the start.  I now pray that they can contain it as quickly as possible to stop the spread.

Although we have never met, or even spoken,  you are in my thoughts and prayers.

Reviewed on February 13, 2020

Marcel
Marcel, Netherlands
Visited Lhasa in November 26, 2019
Traveled as Solo

Hi Lily,

Already quite some time back home I just wanted to say thank you for a trip well prepared and highly enjoyable. I enjoyed the tour guide very much, the activities, temples, palace, Lhasa old town etc. It was divers and very enjoyable.

I also like to wish you all the best in these difficult times with the Corona Virus and the effect it has on the country, the people and the tourist business. I hope it will be quickly contained so life will follow its usual path again.

All the best for you and your family!

Reviewed on February 4, 2020

Franca
Franca, Italy
Visited Beijing, Xian, Guilin, Shanghai in September 15, 2018
Traveled as Friends

Hallo Lily,

Last year, with my cousin Roberto Bergoglio and his wife Anita Maletto, I had with 'China Discovery' a nice holiday in China.
We remember well the beauty of the country and the kindness of our guides. 

We are now very sorry for the bad news from China and we hope that all of you is well. 

We are sure that these difficult moments will soon be over.

Cheer up!

Franca Bergoglio

Reviewed on February 4, 2020

Tracy
Tracy, USA
Visited Harbin in January 1, 2020
Traveled as Solo

Greetings Lily,

I have been thinking about you and everyone in China. I hope you and your family are safe and healthy. I wish you a safe, healthy, happy and prosperous New Year.

Thanks to you for an incredible holiday.

All my best

Tracy

Reviewed on February 3, 2020

Sandra
Sandra, Canada
Visited Luoyang, Xian, Lijiang in January 17, 2020
Traveled as Families

Lily,

You were definitely correct in getting us to leave China right away. We did not want to leave as we were really enjoying the trip you had arranged for us.But it was correct to leave.

I am now trying to claim part of our flight back to Canada. To make this claim could you please send me:

1) A letter stating that our trip was terminated on January 25 when we were in Tiger Leaping Gorge and the reason why ( Because of coronavirus and the towns of Lijiang and Dali our next two stops were being closed and other parts of China were going to close soon). So we were advised to end trip, get back to Shanghai and leave China immediately.

2) Letter should include both my husband's and my full name

3) Letter should include our itinerary number

4) Needs to be on official paper

5) Include your name and contact information

If you could send this as soon as possible, it would be appreciated.

Again thanks for getting us out of China and also for arranging a great trip.

Reviewed on January 30, 2020

Marcin
Marcin, USA
Visited Harbin in January 20, 2020
Traveled as Couples

Hello Lily,

We arrived home. Thank you for amazing trip. We are very sad that we could not continue till the end

There is no way could do the Beijing trip when we were leaving and city was empty. We will see you next year probably in middle of next year. The corona thing is probably going to last couple of months.

No stress about refund. Stay safe. We monitor situation here and have meeting with CDC. The most important is hand washing. Don’t worry you are young and you will be OK.

We miss China already. We love this trip so much. Ohh we didn’t wish you happy new year. So we do it now.

Reviewed on January 27, 2020

Patrice
Patrice, Indonesia
Visited Shanghai, Zhangjiajie, Fenghuang, Chengdu in December 22, 2019
Traveled as Friends

Dear Lily,

Happy new year!

Hopefully this whole year will see you & your entire family in blessings and happiness! 

Kindly find here attached our evaluation form of the trip.

Many thanks again and hope to keep in touch with you!

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

* Yes. Lily was very quick to respond all my inquiries by e-mail or WeChat. She was flexible, accommodating, and informative too. We had quite a lot of requests and changes on our itinerary, and she managed to give us best services. On our last day there, she even came to see us and sent us off at the airport :)

2. How do you comment your tour arrangements? 

* We enjoyed the arrangements in general. Our activities stick to the planned itineraries.

3. Are you willing to recommend our service to your people who also have an interest to visit China? 

* Yes, sure.

4.  Your general opinion on us?

* We enjoyed your services overall. No major complaints whatsoever. The guides were patient too. Shout out to Mrs. Tutu who accompanied us until late night! :)

5. Do you have any suggestions on improving our services?

* Maybe you could try adding more variations for the meal menu. On our last days we found ourselves bored with the same menu servings. In Chengdu we also requested for a Japanese dinner recommendation but in the end we didn’t manage to get any (there was one Japanese restaurant near our hotel but it was too small to accommodate the 17 of us).

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

 * Sure. You may use our group photo pictures (if you have none, Lily can ask me on WeChat).

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.  May they contact you for advices?  _______

* No problem. They may contact me on patricetan@outlook.com

Warm regards,

Patrice

 

Reviewed on January 2, 2020

Wing
Wing, USA
Visited Hangzhou, Huangshan, Guilin in November 1, 2019
Traveled as Couples

Hi Lily,

Thank you for your help with our tour planning.  We had a great time and enjoyed all the food & places we visited.

Have a Merry Christmas and happy New year!

Wing

Reviewed on December 25, 2019

Rob
Rob, Australia
Visited Guilin in November 17, 2019
Traveled as Couples

Thank you Lily!

We had a wonderful holiday, thanks to you!

Happy New Year to you too!

I had trouble posting on the link you sent me, because of difficulty with Chinese language.

But I have posted a review today on trip advisor on the Australia site. If there is anyway to link this to your home page I will help however I can.

This is what I wrote:

Heading: Thanks Lily

I can’t praise China Discovery enough. Lily Xu put together the perfect holiday for my wife and I. Two nights in Guilin, a boat tour to Yangshuo, and two nights in Yangshuo. Everything was better than we had hoped for. Lily did a fantastic job. Nothing was too much trouble for her. Our guide, Alma, was fantastic. An interesting story teller who was fun to travel with. Our driver was first rate. Safe, friendly and helpful. We will definitely use China Discovery again and have recommended then to friends and family.

I hope that helps Lily. We will definitely be in touch again for a holiday in Szechuan and Yunnan.

Regards,

Rob.

Reviewed on December 24, 2019

Jerry
Jerry, Britain
Visited Chengdu in November 12, 2019
Traveled as Couples

  Lily

Just a quick line of thanks for your time today and sharing your wealth of knowledge about the Pandas and the Chinese culture. My wife and I had a fantastic time and we really enjoyed our day.

We leave your fine country with so many great and fond memories.

 谢!

Jerry & Cheryl

Reviewed on November 24, 2019

Neel & Sita
Neel & Sita, Britain
Visited in January 1, 1970
Traveled as Couples

Dear Lily,

Sita and myself had a lovely honeymoon, it was well organised and everything went to schedule.

The tour guides in each city were very knowledgeable and helpful to make each day unique and tailored to our needs.

We have no hesitation to recommend China Discovery to all our friends.

Thanks

Neel & Sita

Reviewed on November 15, 2019

Karl
Karl, Germany
Visited in January 1, 1970
Traveled as Couples

Dear Lily,

All worked out very well and I enjoyed the cruise. Thank you once again for your help.

Definitely will recommend your company if somebody asks me.

Best regards,

Karl

Reviewed on November 12, 2019

Helen and Adrian Wild
Helen and Adrian Wild, Australia
Visited Guilin in October 16, 2019
Traveled as Couples

Dear Lily,

We have now returned to Australia after the holiday you organised for us in The Guilin and Hunan areas and are happy to provide some feedback on the service you offered.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Lily was efficient and polite and always got back to us within 24 hours of our contacting her.  She was very patient, particularly when the first trip we planned had to have major changes made due to our personal circumstances.

2. How do you comment your tour arrangements? 

The tour was everything we expected.Timing was excellent and the attractions we visited were beautiful. Your country has spectacular scenery.

Some things are worth mentioning:

  • The Guilin Park Hotel, while comfortable, was not really 4-star. The bathroom was very old, with mouldy wall tiles.  We would not recommend this hotel to others, although the location was perfect and the exterior and foyer looked beautiful.  The restaurant was uninviting, and the bar was not operating at all.
  • The One Art Hotel in Ping’An was superb, and the family operating the business were very friendly and welcoming. This hotel is highly recommended.
  • If we had our time over again we would have liked 2 nights in YangShou.  It was a lovely town and small enough for us to wander at our leisure
  • The bike ride along the Yulong River and then to Moon Hill and The Banyan Tree was great fun
  • There were long car trips involved in our visit to Fengshuan.  Perhaps we could have made a return trip from Zhangziajie by train and then flown from Zhangjiajie to Shanghai.
  • Steven was an excellent guide and he provided advice as to where we should eat for our evening meals. He also suggested things for us to eat.
  • Kevin was good, but perhaps not as helpful as Steven. He tended to rush us past things we wanted to see and we often had to ask him to slow down. 
  • It was difficult for us to order from restaurants in the Zhangziajie area.  There was very little English spoken – and I had not downloaded a translation service to my phone before I left.  I was not able to access this once I was in China as access to Google was blocked

3. Are  you  willing  to  recommend  our  service  to  your  people  who  also  have  an  interest  to  visit China?

We certainly are. This is the second time we have used your service and have no complaints whatsoever.  It is an excellent service and Lily is a pleasure to deal with.  We only wish we could have met her personally to thank her.

 4. Your general opinion on us?

5 star!  Well done

5. Do you have any suggestions on improving our services?

2 suggestions: 

Perhaps you could advise future customers to download translation app before they arrive.

Your guides could have with them a simple menu in Chinese/English that customers could refer to when in a non-English speaking restaurant. 

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

See attached photos

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?   

Yes, of course.

Thank you once again for a wonderful itinerary,

Warm regards,

China Travel Photos

Lovely Villages and Beautiful River in Hunan and Guilin

Reviewed on October 31, 2019

Tinh Tien & Hao
Tinh Tien & Hao, Australia
Visited in January 1, 1970
Traveled as Couples

Dear Lily

Thank you very much for organising a very smooth tour for us. Your help is very much appreciated.

Lee is a top class guide and very resourceful. We very much enjoyed the tour with him

Again thank you for all your help.

And we wish you & Lee all the very best in your career

Reviewed on October 30, 2019

Annette
Annette, UK
Visited Chengdu, Wolong in December 18, 2019
Traveled as Families

Hi Lily

Thanks very much for organising the refund of admission fees for us.

We had a great time with Jim and really enjoyed our two days with him. The driver was very good too. We are pleased that we made the trip to Wulong.

Thanks again

Reviewed on October 28, 2019

Alexandra
Alexandra, Austria
Visited in January 1, 1970
Traveled as Families

Hi Lily,

Is it normal to be charged 500 yuan deposit at the Sunshine Hotel? I hope I will get it back later?

So far the trip has been great! I loved Guilin! What beautiful scenery!! Amazing.

Question: do you offer walking tours of the Great Wall?

Thanks!

Reviewed on October 14, 2019

Neel and Sita
Neel and Sita, UK
Visited Chengdu in January 1, 1970
Traveled as

Hi Lily,

We arrived in Chengdu last night. Thank you for the wodnerful honeymoon present, we love it a lot!

Can’t wait to see the pandas today.

Reviewed on October 12, 2019

Helen and Adrian
Helen and Adrian, Australia
Visited Guilin in October 7, 2019
Traveled as Couples

Dear Lily,

We are having a wonderful trip. Thank you for your organisation. 

Kind regards,

China Travel Photos

Beautiful Autumn Scene in Longsheng

Reviewed on October 11, 2019

Jyothi
Jyothi, India
Visited Beijing, Shanghai in October 1, 2019
Traveled as Families

Hi Lily,

Back in India and I wanted to thank you for all the arrangements and tour planning you have done.

I have enjoyed every bit of the tour, guides and car drivers were all good and helpful. Must say Shanghai has been the best interms of everything. The hotel, their service, city and the experience everything was the best.

Beijing was also good and pleasant. It would have been more fun if the hotel people were more customer oriented. I had to struggle with room and air conditioning of the room everyday. I would suggest you choose another hotel for other customers.

But overall, I loved the trip and have lovely memories of all the places visited. Will plan next visit again through you.

Thanks again and much appreciate your efforts.

Regards,

Reviewed on October 6, 2019

Don and Shirley
Don and Shirley, Australia
Visited Zhangjiajie, Shanghai in September 10, 2019
Traveled as Families

Good Morning Lily

Thank you for your email on Tuesday.

Yes, we are back safe and sound in our own country after spending a most exciting time in yours.

We wish to make the following acknowledgments:

  • Your contribution to the itinerary and to the attention to detail was flawless. You are the best!
  • The Invitation Letter from Karen Wang was a work of art and I could see by the expression on her face that the China Embassy official was impressed. I had no difficulty with our visas.
  • Every schedule with tour guides and drivers was met and we did not have one anxious moment. We would like to mention in particular the cheerful, non-English speaking driver who took us to the Zhangjiajie airport for the flight back to Shanghai. His service was especially noteworthy. We are very grateful to all our guides and drivers.
  • All the hotels were excellent - better than expected.

Thank you again, personally. Without you, and your excellent service the thing would not have happened.

With our best regards

Don and Shirley.

Sorry Lily I made a little mistake...

That non-English speaking driver who who deserves special mention was the one who drove us from the Bullet Train at Chongquin  to the cruise ship.

He made sure that our bags were secure on board and saw us safely installed on the ship before he said good-bye to us. Top marks to him!.

Best

Reviewed on September 26, 2019

Ahmed & Mina Amribet
Ahmed & Mina Amribet, Morocco
Visited in January 1, 1970
Traveled as Families

Dear Lily,

Before leaving Guilin, we have pleasure to inform you that the trip was great and full of interesting historical places and beautiful cities.

The drivers were professional, polite, helpful and driving very well with respect of conduct laws.

The tour guides were on time every day, scheduling our itinerary and anticipating our needs. 

We keep in our memories Miss Sandy, whom was liaibal and available with a strong sense of responsibilities.

Our sincere thanks to you and to all your professional personnel. 

We look forward to doing more tours with your agency in the future.

Sincerely,

Reviewed on September 24, 2019

Susie
Susie, USA
Visited Wudangshan in September 10, 2019
Traveled as Families

Hi Lily...

I wanted to wait until Mr. Carney returned from his trip to talk with him before responding......they had a wonderful time in China and really enjoyed the time in Wudang...all the arrangements worked fine....and enjoyed the train ride from Changsha to Wudangshan...

Thanks for all your help...I will respond to the link you provided...

Reviewed on September 24, 2019

Margherita
Margherita, Italy
Visited in January 1, 1970
Traveled as Couples

Hi Lily,

My Manager was very happy in China. She will thanking you very much for your excellent assistance during her stay! Very kind people, guides and drivers!

You made a good work and we will suggest you Agency at other persons that will have interest in a tour in China.

Have a nice time and best wishes to you!

Reviewed on September 17, 2019

Diego
Diego, Spain
Visited in January 1, 1970
Traveled as Couples

Dear Lily,

We will review you in TripAdvisor today.

Thank you for the information for the insurance.

And thanks for the amazing tour, it has been a lot of fun.

Best regards 

Reviewed on September 12, 2019

Richard & Urszula
Richard & Urszula, Australia
Visited in January 1, 1970
Traveled as Couples

Dear Lily,

Warmest greetings from sunny Brisbane!

At long last – and I sincerely apologise for the delay – I posted a glowing review for China Discovery and for you, Lily, personally.

You can view it here: https://www.tripadvisor.com.au/ShowUserReviews-g297463-d4331496-r709053638-China_Discovery-Chengdu_Sichuan.html

We were truly amazed and mega-happy with our first ever visit to China, and all that thanks to your commendable professionalism and a personal touch – thank you!

Now, we are hungry to come visit China again, this time we would like to experience wonders of the Harbin Ice & Snow Festival, and the Snow Town.

I believe you have a 5 days/4 nights itinerary in your offer, and we would like to use that as a basis for our trip.

From my preliminary search on the Internet, we could arrive at the Harbin airport in the morning of Monday, 6 January 2020 (8:40 AM), and depart in the evening of Saturday, 11 January 2020 (9:00 PM).

That would extend our stay to 6 days/5 nights, so we would appreciate your suggestions for possible activities on the additional day.

Please send us a preliminary itinerary for our next trip to your wonderful country.

Cheers,

Reviewed on September 12, 2019

Florence
Florence, Singapore
Visited Beijing, Xian in August 22, 2019
Traveled as Couples

Hi Lily

For your info, our driver for the train station in Xi’an has been sorted out. We are now on the way to the train station. 

Thanks again for the lovely and professional tour guides and drivers we met on this tour. And a big, special thanks to you for helping to coordinate everything in Beijing and Xi’an for us. 

Regards,

Reviewed on September 11, 2019

Angelina
Angelina, USA
Visited in January 1, 1970
Traveled as Couples

Thank you so much, Lily

I will give the money to Lee. BTW, both of tour guides Cherry & Lee are excellent. :) We had wonderful time with them.

Once again, thank you all for your kindness service.

Reviewed on September 11, 2019

Naomi Petersen
Naomi Petersen, Australia
Visited Yangtze River in September 3, 2019
Traveled as Families

Dear Lily,

I am back in Australia after my Sanctuary Yangtse Explorer cruise with my sister-in-law from England.

All the arrangements went very smoothly, many thanks, and we very much enjoyed our cruise.

I was particularly impressed with the guides on our various tours, especially the young lady in Fuling, who struggled with her English, (so much better than my Chinese!) but had the courage to continue, and put all her effort into giving us a genuine insight into her city. She, and the other young ladies, were lovely. We had many helpful experiences from people during our brief time in China, which is much appreciated when trying to learn a new country.

If I plan another tour in China in future, I will be in contact again,

Kindest regards,

Reviewed on September 9, 2019

Marc
Marc, USA
Visited Huangshan, Hangzhou in September 1, 2019
Traveled as Couples

Hi Lily,

All is going very well.

We have especially loved Huangshan Mountain and Bishan.  Gerry in Hangzhou was a very good guide and Jerry in Huangshan was outstanding. We are now on the train to Guilin. Everything has gone perfectly smoothly. Thank you.

Reviewed on September 7, 2019

Rachel
Rachel, New Zealand
Visited in January 1, 1970
Traveled as Families

Hi Lily.

We got back from our trip last night. After the issue with the hotel on the first night, things generally went smoothly for the rest of the trip, and we had a good time

Reviewed on August 14, 2019

Jen
Jen, Canada
Visited Changsha, Shanghai in August 4, 2019
Traveled as Families

Good Morning Lily,

Just wanted to let you know that we are on our way to the high speed train station in Changsha to catch our train to Shanghai now and it appears we are back on track to catch our international flight to Tokyo ! Thank you so much for all you have done to help. One question for you. Am I correct that you have arranged an English speaking guide to pick us up at the train station in Shanghai to take us to the airport for about 10:00pm? Please confirm and if so, let me know the name and number for the guide. And since we will have about 2 hrs and 30 minutes between, would it be possible to do a short drive tour to see Jinmao Tower or the Bund before going to the airport? Please let me know if this is a possibility to arrange. Many thanks! Jen

Hi Lily, sorry I missed your call. I was at the ticket counter getting our train tickets and all is good. Thank you for the info on Shanghai and I understand completely. We will meet the driver at the South Exit - that is perfect! Thank you again for all your help and I will update you when we arrive in Shanghai! Have a great day!

Hi Lily, we have arrived in Shanghai, met our driver and are now on our way to the Pudong Airport!

Reviewed on August 14, 2019

Margaret Briskin
Margaret Briskin, USA
Visited Yangtze River in August 5, 2019
Traveled as Families

Dear Lily,

We had a wonderful time on our President 8 Yangzi River Cruise!  Our guide, Nina, was very helpful.  I think we were the only English-only speakers on the cruise. 

We got busses from FengDu to Chongqing. 

Thank you for your help arranging the train rides, this cruise and the Chongqing visit with Portia. 

Sincerely,

Margaret Briskin

China Travel Photos

At the end of our cruise, with guide Nina

Reviewed on August 11, 2019

Jennifer Cutillo
Jennifer Cutillo, Canada
Visited Chengdu in July 28, 2019
Traveled as Families

Greetings Lily!

Firstly we want to say thank you from the bottom of our hearts for the very kind gift you left us at the hotel! We also want to tell you that we love your city and had a wonderful day at the panda reserve! 
Thank you again and have a wonderful weekend!

Reviewed on August 3, 2019

Solange
Solange, USA
Visited Chengdu in July 7, 2019
Traveled as Families

Hi Lily,

Thank you so much for the little pandas and present. My kids loved them!  It was a very nice surprise at Chengdu. 

We are enjoying so much everything. I will send you an email when I get back home with some suggestions. Usually I never give reviews but because we love our trip to China so much I will take the time to send you some comments. 

Thank you again for everything! We are on our way to our last stop Beijing! 

Have a great afternoon!

Reviewed on July 10, 2019

Chew Kc
Chew Kc, Malaysia
Visited Chengdu, Xian in June 18, 2019
Traveled as Families

Good morning Lily.

My family had reached KL safely and is on our way taking bus to go back home in Johor state. Again, many thanks for the excellent arrangement for us to have a nice stay in Chengdu and Xian. We had enjoyed the nice sight seeing and histories of our old ancient cities, as a Chinese. Hope that the tips paid to the tour guides and drivers are to their satisfactory.

Reviewed on June 21, 2019

Marcin Czerniakow MD
Marcin Czerniakow MD, USA
Visited Sichuan, Chengdu in June 14, 2019
Traveled as Families

Hello Lily 

Thank you very much for the gifts, what a surprise!!!

We love them very much. 

We have a great time in Sichuan, next month we go to Switzerland for 2 week hike so our short hikes were a great worm ups. We hope we didn’t exhaust Robert too much :-) . 

Working on our schedule for next year, this year booked already. Will send you updated website when put all the Sichuan photos.

Reviewed on June 20, 2019

Marcin
Marcin ,
Visited in January 1, 1970
Traveled as Families

Thank you Lily 

We had some much great time this year in PRC that we will come back next year for at least 2-3 trips.

Our map of china is slowly getting filled.

Reviewed on June 9, 2019

Ashlea
Ashlea,
Visited in January 1, 1970
Traveled as Families

Dear Lily

Greetings from sunny South Africa.

I do not have the words to express just how grateful I am to you for arranging such a wonderful tour. We loved China and would come back. Thank you for the wonderful gift that you sent us and to your tour guides and drivers they were wonderful.

We hope to be back soon.

Thanks once again

Kind regards

Reviewed on May 23, 2019

Alan
Alan,
Visited Beijing, Xian, Shanghai in May 8, 2019
Traveled as Families

Hi Lily,

I found it needed resetting for some reason, I don’t know why. But it works now. 

Too many problems with modern technology!! Lol!!

I was disappointed that the aviation and a railroad museum are both closed. 

However, Kai took us to the aviation museum at the University you mentioned and it was very interesting. We enjoyed it very much, thank you. 

Xi’an-Kimi and driver were excellent-again, as all your guides and drivers, including Kai and Mr. Young. 

I have completed surveys on all so far, but could only rate them “5+”, on your scale-lol!

I do have one problem, because we did not realize this. 

In Shanghai, we thought Terry and driver were taking us to the airport the next day. Thus we did not have much money to give them a proper tip that night, and did not see an ATM after realizing this. I am sorry for this as they were excellent and we had a good time with both. 

Is there a way to correct this at this point? 

I at least want them to know we are sorry for this error on our part. Especially with the perfect service they both provided. 

Time for rest tonight. 

Thank you for keeping in contact with us directly and through Kai today. 

Sincerely,

Reviewed on May 21, 2019

DR
DR,
Visited in January 1, 1970
Traveled as Families

Lily,

I had a great time on the tour today.   Joann did a great job and I enjoyed it all.

All my best,

Reviewed on May 18, 2019

Richard
Richard,
Visited in January 1, 1970
Traveled as

Dear Lily,

Greetings from Brisbane!

Indeed, that explains the charge and settles the case – thank you for your world class customer service!!!!

For my excuse I can only say that there was no mention of “JADE” in the factory name, and that the charge is shown in RMB, while at the factory all prices were displayed in US dollars (and that’s what I remember paying).

All in all, touring China has been a fascinating experience for us, and we are already planning our next visit, most likely to see the Harbin Ice & Snow Festival, however that may not be in 2020…

Having said that, rest assured that you will be the first to know of our intended trip, and we will be asking you to help organise the trip for us in your trademark perfect way. 

Thank you again, and take care, Lily!

Cheers,

Reviewed on May 7, 2019

Marcin Czerniakow MD
Marcin Czerniakow MD,
Visited in January 1, 1970
Traveled as

Hello Lily 

We had great time in Yunnan, we recommend the tip to our friend dr Alex , please take good care of him , he is elderly but very active person . He and his wife would like to do more traveling in China. He should contact you soon. 

Reviewed on April 30, 2019

Jessie
Jessie,
Visited in January 1, 1970
Traveled as

Hi Lily,

A big thank you for the very kind gifts and note from you for our family. It was a lovely surprise. My son adores his new panda and the gifts for me and my parents are beautiful keepsakes from our trip.

It was then an extra special surprise to arrive at our wonderful hotel in Shanghai to a birthday cake for my father! The cake was absolutely delicious and once again, a very thoughtful gesture for you to organise. Thank you!

I also wanted to pass on feedback that we loved having Rebecca as our guide in Chengdu - she is incredibly friendly, caring and professional. She went above and beyond our expectations. She provided us an exceptional service and meant we had a very memorable and pleasant stay in Chengdu. Please pass on our thanks again to Rebecca. I hope to visit again with my son and bring my husband next time.

We are looking forward to our last day of sightseeing in Shanghai tomorrow!

Kind regards

Reviewed on April 19, 2019

Jeffrey
Jeffrey, USA
Visited in January 1, 1970
Traveled as

Hi Lily

I just wanted to send you a note that our trip to Huangshan was memorable. Everything went beautifully well and we thoroughly enjoyed the most beautiful mountain in China. Jerry was excellent and I will definitely come back to you if we have more China travel plan.

Thank you for your excellent service.

Warmly

Reviewed on April 12, 2019

Shijo
Shijo, India
Visited in January 1, 1970
Traveled as

Dear Lily,

Clients are very happy with the services provided by you. Hotels, Guides, vehicles, assistance all were good 

Thank you very much for providing excellent service.

We will get back to you shortly with another group enquiry.

Reviewed on April 2, 2019

Kirstin
Kirstin, UK
Visited in January 1, 1970
Traveled as

Hi Lily

Of course I will write an evaluation of our trip and send some photos. We had a wonderful time. It just goes so quickly.

Thank you for all your help. We are full of praises of you and also our guides.

I will write up an evaluation for you to use on your website at the weekend.

Reviewed on January 15, 2019

Chantal
Chantal, Canada
Visited in January 1, 1970
Traveled as

Hi Lily,

Thank you for your good wishes! We have very good memories of our cruise on the Yangtze River, the crew and guides were very good, we liked our room, the food was delicious.

Thank you again,

Reviewed on December 21, 2018

Dr. Johannes
Dr. Johannes, Germany
Visited in January 1, 1970
Traveled as

Lily,

Thank you for being my consultant, dear Lily Xu.

The journey was really good, everything excellent organized and a really overwelming staff wich always had a smiling in the bright eyes. I enjoyed the trip. And I gave this feedback on a paper on the ship.

I wish you to have always good days.

Reviewed on December 13, 2018

Tracy0
Tracy0,
Visited in January 1, 1970
Traveled as

Hi Lily,

Yes that will be fine to put on your website. Fabulous tour.

My 23 year old daughter & I just finished a trip through China. It was a great experience & some amazing sights. We also stayed 4 nights on The President 7 along the Yangtze River. We went from Chongqing to Yichang. This was a fabulous cruise & the scenery was just gorgeous. I done the included tours & the 2 optional tours as its a one off & not going to see it again. They were well worth it. Lily was fabulous with my bookings & any questions she was prompt with her return replies & help. I would recommend both Lily & President 7 if considering this cruise. We were on the 4th floor. No complaints with our room or anything actually it was 100%.

Thanks again Lily for your help.

Yantze River Cruise Tour

Yantze River Cruise Tour

Enjoyable Yangtze River Cruise Tour

Reviewed on November 13, 2018

Tim
Tim,
Visited in January 1, 1970
Traveled as

Hello Lily,

This is Tim, not Christine. We loved the cruise and would recommend it to anyone. Beautiful scenery and interesting shore excursions.

Reviewed on November 12, 2018

Marcin
Marcin,
Visited in January 1, 1970
Traveled as

Hello Lily

Back home thank you very much , tour and guide and driver were very good.

Reviewed on October 15, 2018

Mark
Mark,
Visited in January 1, 1970
Traveled as

Hi Lily,

We had an excellent trip. Attached is our evaluation form. Please feel free to put our evaluation email on your website.

Best Regards,

Mark

Reviewed on October 12, 2018

Ben
Ben, Canada
Visited in January 1, 1970
Traveled as

Hi Lily,

We are excited about the trip! Pease find the attached pictures.

Thanks

Ben

Reviewed on October 11, 2018

Julia
Julia,
Visited in January 1, 1970
Traveled as

Hello Lily,

Thanks for the reminder. We got our tickets yesterday with no problems.

We have loved our visit to Xi Ning and Chengdu and are looking forward to the train journey to Tibet.

Thank you very much for the surprise parcels. The chopstick sets are absolutely gorgeous.

Our guide Eben looked after us exceptionally well.

Regards!

Reviewed on October 11, 2018

Skip
Skip,
Visited in January 1, 1970
Traveled as

Hello Lily,

Everything worked out great except for the vehicle, which was not up to the high standards of everything else. Driver and guide were terrific. Here is a quote you can use:

My wife and I spent several days in and around Guilin in September with all arrangements handled by Lily Xu at China Discovery. Our local guide (Steven) and driver were with us from the time we landed at the airport until they dropped us off at the end. We hit the usual places with the highlight being the rice terraces where we stayed overnight at the Long Ji One Art Hotel -  a small hotel that I highly recommend for both the rooms and the restaurant. China Discovery did a great job with planning and execution, and I would use them again. Enjoy your trip.

Guilin

We love the picturesque view of Li River

Guilin

Longsheng Rice Terraces - Good Place for Photography

Skip

Reviewed on October 10, 2018

David
David, Norway
Visited in January 1, 1970
Traveled as

Hi Lily,

We have had a great tour with wonderful helpful informative guides. Our last guide Lindsey in Beijing was absolutely brilliant. Really nice to be with, “ like family” many people have been asking about tours so we will be recommending them to you.

I will send some comments later, example, Shanghai railway station “do not go up on arrival” follow exit sign do not take transfer. Many thanks!

David

Reviewed on October 3, 2018

Mark and Mary
Mark and Mary, USA
Visited in January 1, 1970
Traveled as

Hi Lily,

Thank you for the information. Our trip has been GREAT!!!

We also want to thank you for the gift today and for the delicious moon cake last week.

Best Regards,

Mark and Mary

Reviewed on September 29, 2018

Smita
Smita, USA
Visited in January 1, 1970
Traveled as

Hi Lily,

We had very good experience with kai , he is good guide. we are happy to do business with you. lily I really appreciate your prompt help for trip . I will consider you for future travel company and agent.

THANK YOU

Smita

Reviewed on September 24, 2018

Gary
Gary, Australia
Visited in January 1, 1970
Traveled as

Hi Lily,

I just arrived in Australia today.

Our group of 4 was very pleased with the excellent organisation of the whole package which included transfers, day tours, Bullet Train, Yangtze River cruise (downstream) and flights from Yichang to Shanghai

Transfers: - each of 5 different transfers were on time, with correct van and English speaking guide with driver. All worked very well and guides were excellent and helpful, making the transfers easy.

Half-day tours: - 2 provided and both were very good. 1st was in Chengdu to the Panda facility, followed by lunch. 2nd was to old town in Chongqing, before going to the cruise. Both tours were very well guided.

Bullet Train: - booking, tickets and to/from train stations for Chengdu to Chongqing worked very well, with guide arranging to pick up tickets at the station and bag cartage from the drop zone to the platform. Bullet train at 300KPH was excellent in 1st class and countryside was beautiful.

Yangtze Cruise: - Century Legend downstream - ship was clean, modern and spacious. We had Executive Suites and VIP dining - accommodation, food and beverages were very good. The cruise and side tours were excellent. We recommend adding the "ship elevator" tour as an addition at the end of the cruise at the 3 Gorges Dam. Only issue we had was getting up and down steps on the steep bank to board and disembark the ship, due to one guest being on crutches. Not your fault!

Flights to Shanghai: - China Eastern - booking, tickets and to/from airports arranged by you worked very well, with no problems. Business class was comfortable and service very good. - Note, the free upgrade to 1st class for one couple did not eventuate - we were all in business, as the plane did not have 1st class.

Overall your organisation of the itinerary to suit our needs and requests worked very well and we were all very pleased at the no problem approach and that all went like clockwork.

This started from your advertised "Yangtze River Cruise" which we then added to with our various requests to include Chengdu and finally getting to Shanghai. Thanks for your assistance in making all the arrangement, which flowed perfectly all the way through - not one hitch. Each guide and we had 4 of them, were good knowledgeable English speakers, who organised everything for us and modified each day to suit our needs.

Thanks for a great holiday, which we recommend to any traveller.

Best regards!      

Gary

Reviewed on September 15, 2018

Margaret and Rebecca
Margaret and Rebecca, Britain
Visited in January 1, 1970
Traveled as

Hi Lily,

Sorry I did not reply sooner but have had a problem with email.

We had a wonderful day at Wolong - we will remember it forever. Thank you for you lovely gift and kind wishes. Ruby was a great tour guide and knew everything about the pandas. She made every effort to give us a memorable day - the staff at Wolong are very strict with the guests and the guides.

I would be very happy to recommend your services.

We are now going to Lijiang, Xian and back to Beijing before returning home.

It would have been nice to meet you in person but we will always remember your patience and kindness.

With all of our best wishes

Margaret and Rebecca

Reviewed on September 14, 2018

Judith
Judith,
Visited in January 1, 1970
Traveled as

Hello Lily,

We are still in China .When I get home I will write comments about your service and the tour .We were very impressed with every thing .

Best regards

Judith

Reviewed on September 12, 2018

Stu and Kim
Stu and Kim,
Visited in January 1, 1970
Traveled as

Hi Lily,

We have just disembarked from the Victoria Lianna after an amazing cruise. Everything was brilliant, well organised, great staff and amazing scenery. Especially Rebecca, Mirror and Christina made our trip great they are a credit to Victoria cruises.

Thank you for organising the trip for us and being patient with my questions.

Regards

Stu and Kim

Reviewed on September 9, 2018

Joan
Joan, UK
Visited in January 1, 1970
Traveled as

Hello Lily,

Good morning from the UK. Yvonne and I were discussing this after we returned to Beijing. We both felt that your company was the best and most professional, and that we would be writing to let you know. I am very happy to do you a positive review, and I’m sure Yvonne will be too. I’ll do mine later today when I have time to think about it properly. I’m only just recovering from the worst jetlag I’ve ever had ( I think!)  I know Yvonne has her grandchildren visiting her in Cyprus, so will be busy, but she’ll get onto this soon too.

Thank you!

Joan

Reviewed on August 30, 2018

Andrew
Andrew,
Visited in January 1, 1970
Traveled as

Hi Lily,

Where to start, we had a fantastic trip, everything you put in place worked very well, thank you! Some specific comments:

Yangtze Cruise - we (two couples travelling largely independently) joined the cruise early evening Saturday, after an excellent meal at a local restaurant. Check in was very easy and the staff were incredibly friendly and welcoming. We went for the 2500 CNY per room upgrade to a suite, with a smaller more intimate restaurant and executive lounge access. We declined the drinks package, though for some that may be good value. The boat was very clean and comfortable, akin to a good 4/5 star hotel, plenty of space and great views of the stunning gorges. Our only gripe was food, after 10 days of superb food prior to joining the cruise we found the meals a bit bland - far from bad and we did eat but just not terribly enjoyable. The staff were universally superb, those with whom we had most contact were Allan, Jenny and Jessica - all 5-star with superb English.

Beijing Wall/Summer Palace - Candy called on the previous evening to ensure all was well, we were collected at 6:45am as agreed and made the Great Wall in good time. It’s quite a climb to get to the cable car, Candy could have improved the experience by considering the walking pace, one of the party was feeling a bit unwell after the brisk climb - taking a few minutes more would have been better. We booked to go up on cable car (chair lift not my favourite) and go down by toboggan, this gives a very good one-way walk along the wall, mostly downhill. The wall is incredible, Candy had to go back to base to fix an insurance issue, we would have preferred to get her commentary along the wall but it was still stunning. By the time we were leaving the wall the queues were huge, best advice is the go early!

We dropped in to the Summer Palace on the return drive to Beijing, it was lovely although after the wall all else feels a bit ordinary. I should mention the excellent car and driver, all in all a good trip.

Qian Warriors/City Wall/Muslim Street - Alison collected us at 8:30, as arranged and we drove for 90 minutes or so to the warrior site. What a remarkable and truly spectacular morning, it is vast and the work which has gone into excavation and restoration is hugely impressive. We were very well guided throughout and then enjoyed lunch at a nice hotel nearby. By the time we got back to Xian the rain was coming down hard, nevertheless we enjoyed seeing the city wall and Muslim St, I only wish we had been hungry there, the food looked superb. Excellent guide, and very good driver, on the negative side the car was quite old and a bit uncomfortable - not to the standard of others. Finally, we tipped the guide at the end at same level as day previous, we left her to decide on a split between guide/driver, that seemed to cause an issue.

Chengdu Pandas/Gardens/Park/Afternoon Tea - Gila collected us at 8:30, again very prompt and professional. The Panda base was excellent as was all other aspects, particularly the lunch at a local restaurant chosen by the guide. Gila was a real star, she worked incredibly hard to get us best views and shorted queues , also seemed prepared to go on as long as we wanted at all stops. The car and driver excellent too, all three tours were excellent but this one gets 6-stars.

Overall first class, any criticism above is minor and in no way diminished the experience.

A special mention for Lily at Yangtze River Cruise, from the first to last her service was impeccable. Always prompt and professional, I know China quite well, my initial approach was to fix the cruise but the three driven guided tours were really superb - have attentive professional support left us to enjoy the wonder of China!

Please feel able to use any or all of the above on your site.

With grateful thanks,

Andrew

Reviewed on August 15, 2018

Lorenzo
Lorenzo,
Visited in January 1, 1970
Traveled as

Hello Lily,

Sorry for the late reply.

Attached you will find the filled evaluation form.

1)   Yes. You always response quickly

2)   Arrangements were well handled and uncomplicated. The booked ship cruise met our expectations fully. We were very satisfied with the tour guide in Chongqing and the transfer. Receiving train and flight tickets was very simple and without any problems. All in all, the management of this trip was excellent.

3)   Yes. I’d like to recommended your service.

4)   The company is well-organized, employees are well trained, friendly, cooperative and efficient. E-mail reply speed and quality always satisfying.

5)   It would have been better if the ship would have been declared as a national category 5-star ship. Especially on the website it seemed like an international standard 5-star ship. This information would bring better transparency.

6)   Feedback can be used for publishing. Since I did not have time yet to import the photos to my computer, I am not able to send photos now.

Since it was not yet able to import my photos to my computer, I cannot send any photos at the moment.

Thanks again for your great help.

Best regards,

Lorenzo

Reviewed on August 7, 2018

Zarina
Zarina,
Visited in January 1, 1970
Traveled as

Hi Lily,

I’m so sorry for the delay. We have not long returned from our trip. I wanted to let you know my review, as below.

Booking our China trip with a tour guide and driver was the BEST investment we made on our trip. I doubt very much that we would have been able to navigate our way around this beautiful country without our personal guides. Since English is not spoken very often in the area we were, it was such a help to have our guide Jane and driver, Mr Tang. Jane was exceptional in her service, her English was excellent and she was very knowledgeable. She went above and beyond to deliver an exceptional service and we are forever grateful to her. She helped us immensely. Our driver was also very professional and courteous and we had a great time with him and his comfortable vehicle.

Last and certainly not least, I would like to commend you Lily, on your professionalism and your promptness. You accommodated all of our needs with ease. I know at times I was difficult, changing plans around including last minute changes but you handled it very well and we ultimately ended up with the best trip ever. So much so, that we plan to visit China again hopefully soon, and bring our 3 children with us this time. Thank you so much to you and your team for being an integral part of our wonderful Chinese adventure. We highly recommend your organisation.

Zarina

Beijing Tour

Forbidden City - One Landmark of Beijing

Beijing Tour

Our Great Time on Great Wall

Reviewed on August 7, 2018

Yael and Mickey
Yael and Mickey,
Visited in January 1, 1970
Traveled as

Hi Lily,

We landed back on Israel. Thank you for a wonderful tour. You may provide my email for reccomendations and reference. Best. Y

Yael and Mickey

Reviewed on August 6, 2018

Stan
Stan,
Visited in January 1, 1970
Traveled as

Hi Lily,

You met every challenge with superior service. Thanks for making all the extra connections that had to be made because of the bad weather. I will recommend your service to everyone who asks.

Thank you so much. We thoroughly enjoyed our first trip to China.

Stan

Reviewed on July 30, 2018

Lorenzo
Lorenzo,
Visited in January 1, 1970
Traveled as

Hello Lily,

Sorry for the late reply. I did not have WiFi on the ship and we arrived just today in Beijing.

Everything went fine and it was a very pleasant and nice trip. Also in Chongqing there where no problems with disembarking or transfer.

Thank you again for your help and efforts. I will send you the feedback letter when I return to Germany.

Best regards,

Lorenzo

Reviewed on July 29, 2018

Phil
Phil,
Visited in January 1, 1970
Traveled as

Dear Lily,

Good afternoon.

My husband and I would like to say thank you and your team for the great job. And thanks for the gifts. We appreciate very much.

Leila is a excellent guide and Mr. Ai as well (driver).

Thanks for everything.

We had a lot of fun in Guilin.

Best Regards.

Janislene

Reviewed on July 25, 2018

Phil
Phil,
Visited in January 1, 1970
Traveled as

Hi Lily,

Thank you for your emails and support.

Firstly, I want to tell that we enjoyed our Three Gorges Cruise, it was very relaxing and we met some lovely people on board. The ship was not too large, and well-appointed and the crew were extremely helpful and filled the cruise with happy memories for us.

The Three Gorge scenery was wonderful, and we enjoyed all the included excursions (we did not take any additional ones). We thank you also, Lily, you were very very quick in your replies to our many questions, and your arrangements were excellent. So much so that we felt very supported by you even though we were independent travellers, who were not part of a group. The high speed train transfer from Beijing to Yichiang was long, but very informative of the countryside. The return flight from Chongqing was straightforward as we were met by your agent and transferred from the ship to the airport.

I attach some photos for your website. Feel free to use any.

Regards

Phil

Reviewed on May 16, 2018

Steven
Steven,
Visited in January 1, 1970
Traveled as

Thanks Lily,

Thank you for your gifts very thoughtful

Cheers

Steven

Reviewed on July 13, 2018

Jessica
Jessica,
Visited in January 1, 1970
Traveled as

Lily,

Below is my opinion of our tours in China :

It’s blast and nice to have this trip in China !

First, the arrangement from China Discovery Tour was very efficient and Lily did an awesome job to pre-arrange a wheelchair for my injured foot. All was done exactly as the tour’s description, and no skipping or reschedule.

Tour guides in Beijing and Shanghai are knowledgeable, especially the one in Shanghai (Maria) who did an awesome job and was very caring , greatly appreciated.

We have no complaint about this trip as all was managed well.

Regards,

Jessica

Reviewed on July 13, 2018

Stan
Stan,
Visited in January 1, 1970
Traveled as

Hi Lily,

We received our passports. We arrived here in Chongqing. Everything went very smoothly. Please send our sincerest thanks to everyone who helped. It is greatly appreciated.

We understand the flooding situation and will be picked up at 2:50 Friday to be transported to a bus to take us to the Cruise ship. Thank you for all your work, not only for us, but for all those who also had to have their schedules redone.

Stan

Reviewed on July 12, 2018

Keith
Keith,
Visited in January 1, 1970
Traveled as

Hi Lily

Sorry for delay in writing...

We had an excellent tour. Everything was on time (except where the weather intervened) and all the venues we visited were great. All your guides and drivers were excellent.

The hotels you booked were very good.

I have to be away from home for a week or so, if you can when until I get back, I'll write a longer review and add some photos.

Many thanks

Keith

Reviewed on July 7, 2018

Amy
Amy,
Visited in January 1, 1970
Traveled as

Hi Lily,

We are having an amazing time. Thank you for organizing this trip for us.

Our guides, drivers and yourself have been extremely helpful and informative.

Thank you very much for the gift we received yesterday from Jane.  

Kind regards,

Amy

Reviewed on June 30, 2018

Riktta
Riktta,
Visited in January 1, 1970
Traveled as

Dear Lily,

Thank you for organizing a very good trip to Inner Mongolia for us, we really enjoyed ourselves!

I also wanted place on record our appreciation of Cherish as a guide. She was really good - very responsible, thoughtful & great with our kids. She went beyond the call of duty to make sure our trip was comfortable- example, she had organized some bread & eggs for us for breakfast knowing that we may not be used to having rice in the morning. She walked along with us when we went horse riding as she was worried if we’d be ok, specially since we had kids with us & we didn’t speak mandarin.

Thanks once again & we look forward to many more trips!

Best regards,

Riktta

Reviewed on June 19, 2018

Angelica
Angelica,
Visited in January 1, 1970
Traveled as

Dear Lily,

I am sorry I couldn’t write to you last week, the amount of work that I found at the office was overwhelming.

You don’t have an idea how happy I was when I saw you at the airport, that it was so nice of you, I will always be thankful for that.

The whole trip that you arranged for me was awesome, it was above and beyond my expectations. Everything went perfect!!!!!, in each airport somebody was waiting for me, the guides were knowledgeable and very nice and always on time, they did everything possible to please me.

You did a great job putting together the itinerary, it covers all I wanted to do and see, I even fulfill my dream to get to the Tigers Nest Monastery, the guide helped me a lot, him and the driver were incredible nice the 3 days I spent there.

All the hotels were nice but I fell in love with the ones in Bhutan.

Lily once more thank you so much and don’t forget if you ever come here, please let me know so I can drive you around and help you in anything that you need.

Regards,

Angelica

Chengdu Tour

Lily and I in Kuanzhai Alley

Reviewed on June 18, 2018

Rayna
Rayna,
Visited in January 1, 1970
Traveled as

Lily,

Thank you so much for everything during our tour in China. I want to tell you how impressive Ruby was as a tour guide. She was professional, knowledgeable, and really made sure we had an amazing experience based on our individual likes. We felt like we had another friend along on the tour! She was truly incredible and made the Chengdu portion of the tour the highlight of my trip to China.

Rayna

Reviewed on June 17, 2018

Renata
Renata,
Visited in January 1, 1970
Traveled as

Hi Lily,

I would be delighted to comment on the cruise that we did.

We found the staff very kind and extremely helpful, we found the food exceptionally good and we found the scenery wonderful.

It was a great experience and I would strongly recommend the cruise and the ship to anyone who wants a short but very special trip. Thank you.

Renata

Reviewed on May 14, 2018

Mrs. Toni
Mrs. Toni ,
Visited in January 1, 1970
Traveled as

Hi,

Thank you Lily for booking the 3 gorges cruise for me.

It all went smoothly, we had a lovely time. I was a little worried at first about booking through an online agent in China, but it was fine and you gave me an excellent price. I now wish I had booked some transfers or guides with you instead of struggling to do this myself! I would recommend your service.

Regards,

Mrs Toni

Reviewed on May 14, 2018

Liz and Dave
Liz and Dave,
Visited in January 1, 1970
Traveled as

Hi Lily,

We have just returned from a wonderful trip to China, the Yangtze River cruise on the President 8 trip arranged by Lily (China Discovery) was very efficiently arranged. She came back to us promptly and arranged additional transfers which all worked well and overall gave excellent service. 

The cruise was most enjoyable the staff were friendly and keen to help and their English was good. Food was fine, the only recommendation would be more sun beds on the upper deck are needed. You should be aware you only really have 2 full days on the river as you board in the evening and leave early on the final day for an excursion.

We did upgrade our room when we got on the boat and would be recommended,  more room and bigger balcony was nice.

Lovely trip well organised by Lily and China Discovery

Liz and Dave

Reviewed on May 11, 2018

Hanna
Hanna,
Visited in January 1, 1970
Traveled as

Good morning Lily,

My 5 star review was sent to Tripadvsior on March 23, 2018:

Hanna

Reviewed on May 10, 2018

Michelle
Michelle,
Visited in January 1, 1970
Traveled as

Hi Lily,

Attached, please find our feedback form. We had a great time in Chengdu. Than you for your assistance in arranging our trip~  Sorry didn't send this earlier as I have been too busy after came back.

Thanks again!

Michelle

Reviewed on May 9, 2018

Boedi
Boedi ,
Visited in January 1, 1970
Traveled as

Thanks Lily,

I did arrived in Chongqing again...I manage to get the single room because of the kindness of the Directir and Manager of the cruise.

Thanks and regards,

Boed

Reviewed on May 7, 2018

Jonathan
Jonathan,
Visited in January 1, 1970
Traveled as

Hi Lily,

Our hostel in Chongqing called the ship phone so it was no problem to find the right pier. Cruise and transport to the train station were perfect organized and we had a great trip.

Thanks for everything.

Kind regards,

Jonathan

Reviewed on May 4, 2018

Deborah
Deborah,
Visited in January 1, 1970
Traveled as

Thank you again Ms. Lily!

I'm so please you are happy with the review. I wish I could have done more for all of the wonderful things -and miracles you performed! -on my behalf!

Should I return to lovely China one day I will certainly look forward to meeting you in person!

All the very best to you!

Gratefully Yours,

Deborah

Reviewed on April 27, 2018

Nicole
Nicole,
Visited in January 1, 1970
Traveled as

Dear Lily,

I hope you're fine.

Please find enclosed the survey and some pictures.

there was nobody to explain the working process and nothing to see. It was disappointing to make such a distance for this.

-      Concerning the tour guide: All were very professional, friendly and flexible. Louise in Huangshan did some research on tea subject and we really appreciated.

3.    Are you willing to recommend our service to your people who also have an interest to visit China? Yes we will.

4.  Your general opinion on us? Reliability, flexibility, quickness

5.    Do you have any suggestions on improving our services? We would have been happier to have some suggestions on other activities to do or tourist sites to visit in all area we visited, not only tea garden. In Yunnan, please include visits only in protected villages. Tea business is changing many places not really in a nice way.

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes

7.    We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices?  Yes

All the best for you and thanks again for arranging our trip.

Nicole

Reviewed on April 23, 2018

Michelle
Michelle,
Visited in January 1, 1970
Traveled as

Hi Lily,

Attached, please find our feedback form. We had a great time in Chengdu. Than you for your assistance in arranging our trip~  Sorry didn't send this earlier as I have been too busy after came back.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

-      My communications with your tour company representative were timely, helpful and very kind. She was always ready to help me and was very patient with my requests and accommodated all my changes as asked.

2.    How do you comment your tour arrangements?

-      Tour arrangement were very comfortable, our guides were well spoken and very helpful. Our accommodation was very impressive, and the food arranged for us was great.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

-      Absolutely!

4.    Your general opinion on us?

-      Very efficient, economic, relaxed and well planned.

5.    Do you have any suggestions on improving our services?

-      Allowing us to customize our sight-seeing plan a little more. On one day we found that we didn’t get to do much viewing and we suggest allowing more time in Yangzhou

6.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

-      Yes, only comments please.

7.    We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices?  _yes _

Thanks again!

Michelle

Reviewed on April 9, 2018

Getachew
Getachew,
Visited in January 1, 1970
Traveled as

Dear Lily, 

As requested, please find enclosed our evaluation form.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

a)    Our travel agent Lily Xu of China Discovery was extremely fast and patient, responding to our many questions in perfect English and in real time, despite the time difference.

How do you comment your tour arrangements?

a)    The tour arrangements were perfect.  We took the train from Shanghai to Yichang and a plane from Chongqing.    Plus of course the Yangtze cruise.  Ticketing and scheduling worked to perfection, including explanation how to board to train and how to enter the railway station et al. 

Are you willing to recommend our service to your people who also have an interest to visit China?

a)    Yes, we are happy to recommend Discovery China and Lily Xu in particular, for their perfect services and understanding our needs and many questions.   Have done so already on TripAdvisor.   

Your general opinion on us?

a)    We hold China Discovery in high esteem. Warmly recommended.

Do you have any suggestions on improving our services?

a)    Nothing comes to mind. We are very pleased with the services provided, contributing to a wonderful stay in China.

Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

a)    Yes.   My email address is tanjasleeuwenhoek@gmail.com

We sometimes have requests from potential customers who would like to inquire from or our ex-customers.  May they contact you for advices? 

a)    Yes, my email address is tanjasleeuwenhoek@gmail.com

Thanks again.

Getachew

Reviewed on April 19, 2018

Warren
Warren, Australia
Visited in January 1, 1970
Traveled as

Hello Lily,

We have just arrived back in Australia.

We just wanted to thank you for organizing our tours. We were very happy with Kevin and Lee in Beijing. Their professionalism was outstanding and it was always a pleasure to get into such a beautifully clean car and always felt very safe. The water and tissues in the car was a very nice touch Kevin went above and beyond to help us and was very caring and considerate whilst being interesting and informative  We would absolutely recommend them and your service to our friends

Thank you again

Warren

Reviewed on April 17, 2018

Kiyoko
Kiyoko,
Visited in January 1, 1970
Traveled as

Hello, Lily,

We would like to send our evaluation based on the form.

1. Lily's answers were prompt and she was patient to arrange our tour answering our questions.

2. Our tour itinerary was excellent satisfying our interests.

3. Certainly we are willing to recommend your service. Your service was thorough.

4. You were easy to communicate with email and the payment method was good. Your travel consultant and local guides are reliable. The guides spoke sufficient English and were knowledgeable about the areas.

5. It would be good that the local guides give us the simple map and written programs for the day and any important notes.

6.  Please use our evaluation for your marketing, but not photos.  We are not good at photography.

7.  We wouldn't like to be contacted by unknown people. Our evaluation shows your customer service is good.

We had a very good holiday in China. Thank you.

Get Outlook for Android

Kiyoko

Reviewed on Mar. 28, 2018

Ann
Ann,
Visited in January 1, 1970
Traveled as

Hi Lily,

Yes we did the tour and I will put something on the website.

Just letting you know that the accommodations in Xian were great and our guide there was so kind Kimi. He showed us around and was very kind.

Oliver was fine and helpful.

Just thought you and your company would like to know of this. I will not put it in the comments but as i said pass it on to you.

The cruise was fine but the tours we did pretty low rent n the scale.

Thanks

Ann

Reviewed on Mar. 14, 2018

Sanda
Sanda,
Visited in January 1, 1970
Traveled as

Dear Lily,

The trip went well and I had very nice guides who taught me a lot about the gardens and sights in Suzhou and Hangzhou. I very much enjoyed my time with them and seeing great places!

I would have one little tip for your organisation to improve the train trips. On the tickets one cannot find information about the arrival times and exact itineraries. It would be kind of you to provide precise information what the exact final destination is and when the train arrives there.

For the rest, I think that you also did a good job with organising everything. Thank you very much for preparing a great experience for me.

Kind regards,

Sanda

Reviewed on Jan. 27, 2018

Diana
Diana,
Visited in January 1, 1970
Traveled as

Lily!

Thank you so much for your kindness

We were extremely enjoying our trip, particularly the Panda Tour. Thankyou for every help you gave to us; friendly and knowledgeable tour guide, useful information related to the tour, manageable tour, comfortable panda base, etc. Thankyou so much for everything! Hope to see you in person.

Here are some our footages

Diana

The following pictures were shared by Diana.

Dujiangyan Panda Base

Dujiangyan Panda Base

Our Panda Volunteer Experience

Reviewed on Jan. 25, 2018

Elizabeth
Elizabeth,
Visited in January 1, 1970
Traveled as

Hello Miss Lily,

Thank you for arranging our trip on the Century Diamond. We had a wonderful time.

Best regards,

Elizabeth

Reviewed on Dec. 15, 2017

Catalin
Catalin,
Visited in January 1, 1970
Traveled as

Dear Lily,

Everything went perfect and I will be happy to share the review. I will write a few words and send them to you in the next days.

Best

Catalin

Reviewed on Dec. 14, 2017

Marius
Marius, Rome
Visited in January 1, 1970
Traveled as

Here is the feedback reviewed on Trip Advisor from our dear customer Marius.

"I got in touch with this agency while planning to spend 3 days in Lhasa, on my return in EU from my vacation. I was lucky to work with Lily Xu from the beginning and following her suggestions we built a tour helping me to tick most of the interesting points.

A few aspects of our collaboration convinced me share this review: excellent communication, understanding of my needs (limited time to spend there); the tailored solution offered and flawless logistics. On top of this, it is worthy to mention that having her taking care of getting the Tibet access permit was key to be able to board on the plane to that destination and here Lily exceeded my expectations as she noticed that might be a problem with my hotel booking so she contacted the hotel, clarify all aspects with them and managed to make sure that the permit was at the hotel before my arrival.

It was a pleasure working with her and I definitely recommend for her seriousness.”

Reviewed on Dec. 22, 2017

Jeet Singh
Jeet Singh, India
Visited in January 1, 1970
Traveled as

Here is the feedback reviewed on Trip Advisor from our dear customer Jeet Singh.

“At the onset i would like to thank miss lily /THX for excellent planning and care and compassion shown by her during booking of the trip and after we arrived in shanghai, she went out of the way to help us in all forms and the information provided by her apart from the trip about china was absolutely correct. she was there all the time to help us and responded in very short time. The guide arranged by her was very professional and very courteous. the knowledge of the guide ( mrs Melody) was excellent.

I would recommend all this booking site to all the visitor visiting china and also would love to book my future trips through them.

Thanks once again for all the hospitality and god bless u”

Reviewed on November 27, 2017

Amrik
Amrik, Canada
Visited in January 1, 1970
Traveled as

Here is the feedback reviewed on Trip Advisor from our dear customer Amrik.

“We had a wonderful trip visiting these three cities in China. We would like to thank Lily Xu THX and China Discovery for all her assistance in booking transportation between the cities and getting us our tickets on the go. Lily went beyond reasonable expectations in assisting us and we would highly recommend her to anyone planning a similar trip.”

Reviewed on November 22, 2017

Helen
Helen,
Visited in January 1, 1970
Traveled as

Lily,

God afternoon!

We are now home after completing our holiday in China, part of which was organised by your company - through Lily Xu.  We had a wonderful time and would like to commend China Discovery on your efficiency and organisation. 

Before we left Australia, Lily was very patient with our constant questions.  She always got back to us with answers within 24 hours. We will certainly recommend China Discovery to any of our friends who are contemplating a trip to China.  In fact, we have already passed Lily's name on to our neighbour who intends visiting next year.

Our Yangste tripthrough the Three Gorges was fantastic.  Our ship, The Century Paragon was top class, with a very comfortable cabins and delicious food.  We chose to upgrade to the VIP dining room, but really need not have bothered to do this.  Friends in the other dining room spoke highly of the food. 

The guides who met us at various points on the tour were punctual, very friendly and had excellent English.  The activities organised for us in Chongqing were a good selection - especially the zoo.  We loved the pandas!

Before we left home, we had difficulty selecting the class of train travel to and from the cruise, but with Lily's help, including photographs of the various class of seat, we settled for 2nd class on a fast train.  Comfortable as any airline flight.  The only thing we would perhaps have changed was to have gone for a faster train... we think there are D and G class.  Our train, although classified as a fast train, reaching 250kms an hour occasionally, was more of a commuter train and stopped at quite a few stations.  This of course, made the trip longer.  We would recommend train travel over air travel as you see so much more of the countryside.

We have absolutely no complaints about the service offered from the beginning of our planning process.  At all times Lily was helpful, patient and happy to change things at the last minute.  We can't recommend her highly enough.

Thank you again,

Helen 

Reviewed on November 17, 2017

Gianfranco
Gianfranco,
Visited in January 1, 1970
Traveled as

Dear Lily,

Yes, I am back home and am generally satisfied. Guide and driver were excellent and totally respond to my aspectatives.

Hotels and activities were well chosen and very interesting.

The choice of restaurants sometimes was a bit on the low scale (except last day in Guilin) but it was ok to feel some local flavour.

Best regards,

Gianfranco

Reviewed on November 2, 2017

Viviane
Viviane,
Visited in January 1, 1970
Traveled as

Hi Lily,

We had a fantastic time in Chengdu.  We were very pleased with both drivers who drove us on three different days.  They were both very communicative.  They contacted us before our scheduled arrival and confirmed all details again just before.  They volunteered information about the places we were going to.  They were helpful with our luggage and sensitive to our children’s needs.  We were completely satisfied with their service.

I hope the comment above could be helpful to you.  Kind regards,

Viviane

Reviewed on August 11 2017

Jeannette and Bryan
Jeannette and Bryan,
Visited in January 1, 1970
Traveled as

Hi Lily,

We enjoyed the 3 Gorges cruise, the cabin was great we decided not to go for the upgrade.

The food on board was good with a mixture of local and western food.

We didnt do any of the extra excursions, we managed to do the ghost town on our own perfectly easy.

The guide for the Red Pagoda was brilliant.

My only criticism is we didn’t like not being allowed off the boat unless we were doing the excursion. On the plus side we learnt how to play maj jong with Andy Li.

I think more information is needed for independent travellers especially about leaving the boat (there was a bit of confusion about where we were getting dropped off)

All in all a good trip which we enjoyed and would recommend.

The communication from Lily was excellent.

Jeannette and Bryan

Reviewed on July 20 2017

Tin
Tin, USA
Visited in January 1, 1970
Traveled as

Hi Lily,

Everything went well. We had a last minute change of plan because my wife was not feeling well in the morning. The tour guide Diana was very understanding. We ended up just having a tour of the Chongqing zoo to see the pandas. Then Diana took us to the pier and walked us all the way to our boat for our Yangtze River Cruise. The price includes the fees for two Porter's to carry our luggages all the way to the ship which definitely saved us a lot of work. We weren't expecting this.

Also the transfer service at Yichang from the boat to the airport also went well despite the boat arriving late due to weather.

Service is highly recommended.

Tin

Reviewed on July 12 2017

Have a question? Get answers from our travel experts or guests

  • Your Question:
  • Your Name:
  • Your Email:
  • Submit