Echo Gou - Our Top China Travel Expert

Hello, I am Echo from China Discovery. After 3 years work as travel consultant, I realize that travelling is not just go to a different place to see different scenery, meet different people, experience different culture, etc. The more important thing is to travel with comfortable pace as well as the special experience to delight every individual.

I feel my job is so meaningful to provide tailor-made tour arrangements for visitors coming around the world and bring them unforgettable tour experience in China. But it’s not the only reason to make my job meaningful. I also get touched and inspired by what my guests shared and delivered during the tour. There is one client in 2017 impressed me a lot. Mrs Morin from USA booked an 18 days China tour covering Beijing - Xian - Chengdu - Yangtze Explorer - Guilin - Hong Kong 7 months in advance after 3 emails. The 4th email from her was her family’s passports details and the full amount bank transfer voucher. I was totally shocked by her great trust and confidence in her decisive and effective act while doing the international online business. Absolutely I won’t let myself to fail her great trust. Everything went smoothly and perfectly. When I meet the family in Chengdu, I asked Mrs Morin how she knew us. She told me that she did some research about our company, the 3 websites, the reviews on TripAdvisor before sending us the tour inquiry. And I just replied in detailed programs as said by other visitors. My detailed explanation about her every question and suggested modifications of the itinerary to meet her family’s interests made her to book the tour after the second quotation. I am so honored to meet such straightforward and confident people.

I am also specialized in designing theme tours for groups. For example, I helped to organize 8 days Wutaishan pilgrimage tour for 31 Buddhists in the summer of 2019. When I saw how devout they pilgrim along the steps to five Peaks, the feelings of touch and reverence has long outstripped the tedious work of communicating more than 200 emails until final confirmation.

China is so large of varies of natural landscapes, abundant in cultures and history to wait for you to explore. And I am here ready to provide you a worry free tour with professionalism, patience and passion, as always.

Amazing Travelogues Written by Echo


China Travel Photos of Echo & Her Customers

Group from Netherlands arrived at Lhasa Airport on April 24, 2019, tour made by Echo Chen' Group from Netherlands visited Jokhang Monastery in Tibet on April 25, 2019, tour made by Echo Chen' Group from Netherlands visited Drepung Monastery in Tibet on April 26, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Ms Lee's group from Malaysia and Singapore visited Mount Wutai from August 18th to 25th, 2019, tour made by Echo Beijing Tour Beijing Tour Beijing Tour Beijing Tour Beijing Tour Xian Tour Lijiang Tour Our guest Danny's family from Singapore visited Beijing, tour made by Echo China Tour Xian Tour Chengdu Tour Guilin Tour Zhangjiajie Tour China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Travel Consultant at China Discovery China Travel Consultant at China Discovery Chengdu Tour Tour China Travel Consultant at China Discovery China Travel Consultant at China Discovery Our guest Morry's Group from Singapore visited Hangzhou, tour made by Echo Guilin Tour

Know What Our Customers Say about Echo & Their Trips

Chris
Chris, USA
Visited Datong in September 4, 2020
Traveled as Couples

Hello Echo,

I wanted to let you know that we were very happy with the hotel.  I would agree that is is not as fancy as some other hotels in bigger cities, but we were very pleased with it.  We had a very nice clean non smoking room.  The restaurant had very good food, and a surprising amount of good seafood for dinner.

Best Regards,

Chris Platt

PS.  We had a wonderful weekend.

Reviewed on September 7, 2020

Marlie
Marlie, Netherlands
Visited Dunhuang, Zhangye, Jiayuguan, Lanzhou, Tianshui, Xiahe in July 31, 2020
Traveled as Couples

Hello Echo,

We had a wonderful trip! We enjoyed it very much!

You did a fantastic job (again)!

Everything was very well organised and there were no problems at all.

We have only 1 comment: 

When we arrived at the camp site in the desert in Duhuang, we found out that it had been possible to book a more private tent at a more quieter spot in the desert.

The karaoke, the bright lights and the generator were not exactly the desert experience we had hoped for.

So we would have liked it if we had been informed about the option of the 'private tent'.

Other than that all was perfect.

We will certainly recommend your agency to our friends and if we decide to do another trip in the future we will for sure use your services again.

Thank you!!!

Marlie

Reviewed on August 12, 2020

Chris
Chris, USA
Visited Hohhot in August 4, 2020
Traveled as Couples

Hello Echo,

We enjoyed the trip very much.  My wife did complete a survey at the end of the trip with comments/suggestions.

We have already recommended your company to another person that is thinking of going to Hohhot.

Best Regards,

Chris

 

Reviewed on August 6, 2020

Sanne
Sanne, Denmark
Visited Chengdu, Leshan, Emeishan in July 11, 2020
Traveled as Families

Hi Echo

We had a great tour in Sichuan. The room in the last hotel in Chengdu was fine although breakfast wasn’t. But I guess that’s because that they didn’t have a great selection of western foods and you cannot expect that everywhere in China.

Overall it was a really great tour and I would recommend it to anyone looking for a great tour to Sichuan. Jason was a good guide and my youngest son Anton really liked him immediately.

If something needed to be changed that would be an extra night at Emeishan. After driving up and down the mountain the kids were tired and would have loved going straight back to the hotel and the pool and the playground. And then done the drive back to Chengdu the next day. I know it wasn’t possible due to the flight time the next day but if there were flights a bit later that would have been perfect. 

The driver was also friendly and service minded. If the car had autopilot the ride would have been more smooth - setting the seed to a certain limit - but that is a minor thing.

Thanks for all your help.

 

Sanne

Reviewed on July 16, 2020

Harry & Patti
Harry & Patti ,
Visited Coronavirus Disease Greetings in April 11, 2020
Traveled as Couples

Hi Echo,

It was good to hear from you and see the recommendations that your experiences in China have yielded for handling the current Covid-19 pandemic. Patti and I are well and have been staying at home during the past 3 weeks. Our State government has had "stay-at-home" orders during that time. I went out yesterday to buy our week's food and wore face mask & gloves as is recommended by our Government now. I have not been able to work since dentistry has been deemed non-essential so no paycheck, but we are well. 

Stay well.

Harry & Patti

Reviewed on April 13, 2020

Cathy and Cyril
Cathy and Cyril,
Visited Coronavirus Disease Greetings in March 27, 2020
Traveled as Couples

Dear Echo Gou.

It is a surprise and a delight to get your message and advice regarding Covid 19.

Cathy and I are being very careful and following the advice of our Government who are doing an excellent job for the people.

We follow world news also. 

Please thank your colleagues for caring about us. PLEASE tell all the wonderful guides who cared for us 2 years ago in a most memorable holiday and adventure that we think about them and wish them well.

Take care of yourself and each other.

Kindest regards

Cathy and Cyril

Reviewed on March 27, 2020

Lou and Valerie Coggia
Lou and Valerie Coggia,
Visited Coronavirus Disease Greetings in March 24, 2020
Traveled as Families

Echo, thank you for your email and the document on safe procedures to help avoid the virus.

I hope you and your family are doing well.

It appears that China has gone through the worst part of the virus. China took some tough measures to prevent of the virus but they were things that had to be done. Americans marveled at how quickly China built hospitals to add much needed beds.

Again thanks to you and our guides and drivers for the wonderful experience we had in visiting your country.

Lou and Valerie Coggia

Reviewed on March 24, 2020

Lauren
Lauren,
Visited Coronavirus Disease Greetings in March 23, 2020
Traveled as Families

Hi Echo, 

Thank you for your email and for the information you shared, and I'm very glad to hear from you that things in China are slowly starting to get back to normal! That is great news. Unfortunately I think things in the US are still going to get worse for a while yet. In California we have been in a stay at home order for the last few weeks, but all of the states are handling it differently and not much is being enforced. 

Looking forward to all of this being behind us, and hoping that it will spurn some positive changes in the future for how we handle something like this again. I hope you and your friends and family all continue to stay safe and healthy! 

-Lauren

Reviewed on March 23, 2020

M. Ángeles Hernaiz
M. Ángeles Hernaiz,
Visited Coronavirus Disease Greetings in March 23, 2020
Traveled as Families

Dear Echo,

Thank you so much for your advise and for remembering us.

My country is currently under attack of Covid-19. We are all at home and in alarm status but we are confident that we will overcome it, like your country.

All the measures you’ve described are been already adopted.

Thanks again and good luck.

M. Ángeles Hernaiz

Reviewed on March 23, 2020

Jackie
Jackie,
Visited Coronavirus Disease Greetings in March 23, 2020
Traveled as Families

Dear Echo – Thank you so much for your helpful information and kind wishes. This is a truly terrible crisis facing humanity and we must all work together and support each other to overcome it.

Wishing you, your family, friends and country good health and best wishes for a brighter future

Best wishes

Jackie

Reviewed on March 23, 2020

Terry
Terry,
Visited Coronavirus Disease Greetings in March 23, 2020
Traveled as Families

Thank you Echo,

That is very kind and thoughtful sharing this advice with us in the UK.

It also gives us some cause for optimism to hear how China is recovering after the worst of the epidemic.

Sadly in the UK we are entering the most challenging period of escalation & virus spread but at least you kind advice gives us hope.

Many thanks and I look forward to being in contact again in happier times.

Terry

Reviewed on March 23, 2020

Daniela
Daniela,
Visited Coronavirus Disease Greetings in March 22, 2020
Traveled as Families

Echo, 

thanks so much! This is a super-mindful message, and in times like these, it matters more than ever. 

Here in Italy, we are holding up, and taking an example from you. It is inspiring to see how you managed to move forward, and I hope soon we'll be able to do the same. 

Hope to have the chance to visit again sometime in the future. 

All the best, 

Daniela

Reviewed on March 22, 2020

Audeen Faller
Audeen Faller,
Visited Coronavirus Disease Greetings in March 17, 2020
Traveled as Families

Dear Echo,

You are so kind to provide us with this timely information. I have been concerned about you and the wonderful guides and drivers we met through you, as well as the entire population of China. I am so glad to hear that you are well.

I have the greatest admiration for the Chinese people who have come together to contain this virus. The people of the United States are just now recognizing the dangers of coronavirus so schools and restaurants in our state have been closed. Ken and I are isolating ourselves at home. Hopefully, our country will learn from yours and be able to stop the escalation of this disease.

I will forward your e-mail to family and friends. Thanks so much for reaching out to us to show us your caring by providing us with invaluable information from people who have lived through it.

Best wishes,

Audeen Faller

Reviewed on March 17, 2020

Karen
Karen, Australia
Visited Coronavirus Disease Greetings in January 1, 1970
Traveled as

Hi Echo,

You have been in my thoughts with the Coronavirus spreading throughout China. I hope that you and all of your family and colleagues are all ok.

Reviewed on February 16, 2020

John
John, USA
Visited Beijing, Xian, Shanghai, Suzhou, Hangzhou in September 11, 2019
Traveled as Friends

Hi Echo,

First my wife and i are very concerned about you & family plus our guides and their families due to the coronavirus.

We had a fantastic time in China just a few months ago.

1. Our travel arrangements were PERFECT! It was an affordable vacation yet for only a few dollars over base cost we were able to upgrade to Hainan airlines and 1st class high speed trains,

Plus our hotels (when the front desk is an actual luxury desk you sit at checking in - you relax and know your stay will be so nice!)

We were met on time by friendly staff in each city.

Our local tour guides were great! Each different but good. 

We have recommended your tour company many times as we discuss our trip and show our pictures. Everything went very smoothly. As we exchanged emails our perfect vacation developed so easily. 

Improvements? Not many. The tour locations, transportation, lunches, drivers & guides etc... were great!

2 things- our guide in Shanghai wanted to tell us so much. She was worried about the time too much. For her, the other guides, and the travellers - please send a simple intro guide lesson for us fo read and take with.  So many dynasties, rivers, canals, rocks, pagodas etc...to learn. 

Also, the shopping stops were very nice and also affordable. 

But, if wasn't until our last morning that i discovered a souvenir shop. To buy tshirts, key chains, refrigerator magnets, etc..  This is an important part of travel as the "themed" location shops dont carry items forg all the friends and family back home.

Also in Xian we had expected fo visit the ancient mosque along with the muslim street.

Thank you for a wonderful trip.

Reviewed on February 13, 2020

Julia
Julia, UK
Visited Beijing, Xian, Chengdu in December 26, 2019
Traveled as Couples

Hi Echo

Just wanted to say a big thank you for arranging an amazing trip it absolutely exceeded our expectations

Julia

Reviewed on January 1, 2020

Miranda
Miranda, Singapore & Malaysia
Visited Huangshan in December 10, 2019
Traveled as Families

Hello Ms. Echo Gou,

The tourist guide Jerry, is a very nice gentleman, who provided us phenomenal services.

We will definitely recommend your website to all our close friends and family in Canada.

Hopefully, you and your company will also consider that we're your pleasant customers

That would be wonderful if you guys will offer us a great discount next time when we're planning another long trip to China, such as 四村, 九塞溝...,etc.  Please feel free to send us some updates or new promotions.

Regards, 

Miranda Ng & family

Reviewed on December 21, 2019

Alanna
Alanna, Canada
Visited Beijing, Xian, Chengdu, Guangzhou in November 6, 2019
Traveled as Couples

Hi Echo,

Just wanted to thank you for an amazing trip to China. We LOVED it! The itinerary we planned was perfect, the hotels were fantastic and really 5 star! The food was terrific, we ate everything. We were also so happy to find our parents villages.  

What really made our trip was the fantastic guides we had in all our locations! We learned so much from them not only about the sights we saw but also what their lives were like.  Please send my deepest gratitude and appreciation to Jack (Guangzhou), Shannon (Chengdu), Timo (Xian) and Mark (Beijing).

Our drivers were also wonderful and on time every where we went. My only concern was the driver at Chengdu.  He was very tired driving us back from Leshan and I caught him a couple of times closing his eyes.  That was a bit scary.  

I would definitely give you and China Discovery 5 stars! Our only complaint (more of a surprise) was the difficulty in getting our Shanghai Disney tickets, but in the end it all worked out. I have included some photos for you. I will be recommending you and your agency to all my friends.

Thanks again for a wonderful trip!

Regards,

Alanna Wong

Reviewed on December 04, 2019

Russell & Anne
Russell & Anne, Australia
Visited Beijing, Xian, Yangtze River, Shanghai, Hangzhou in November 6, 2019
Traveled as Couples

Dear Echo,

Thanks for your email. Anne's knee has now recovered and she has been able to resume her visits to the gym this week.

I have paid the outstanding bill for the Shanghai airport transfer in $USD via PayPal

Thanks once again for all your assistance in setting up our trip and then helping us with the transport variations whilst in China.

It was a pleasure doing business with you and China Discovery

Best wishes

Russell & Anne

Reviewed on December 03, 2019

Sylvie
Sylvie, France
Visited Chengdu, Bifengxia in November 3, 2019
Traveled as Families

Hello!

Sorry for the delay, 

We really enjoy our day at Bifengxia. Even if the weather was rainy and cold. And even if the road was just a nightmare. We were only the two of us, and it was perfect : this journey was my daughter’s birthday gift. 

So, thanks for all, Echo. 

I will just suggest for the next travelers to wear warm clothes. And be aware that there’s work on the road : may be it’s not the good time to go to Bifengxia, you should check when the road will be ready.

Best regards.

Reviewed on November 5, 2019

Martin
Martin, Ireland
Visited Guilin in October 27, 2019
Traveled as Families

Hi Echo,

I just wanted to drop you a line to say a huge “thank you” for organising our wonderful trip to China!

Both myself and Claire had an absolutely fantastic time and seeing China of today was awe inspiring.

We were delighted with the itinerary – although tough, (hotels, trains, planes and cars), it was worth getting to see every iconic site and more besides!!

We met the wonderful guides and drivers on our travels, and although it is very difficult to single any out one, I thought Danny, who looked after us in Guilin and the surrounding areas – was incredible.

The other guides were equally fantastic and they ensured we visited every site and more, to really make our trip to China a fantastic and memorable trip of a lifetime!

Thank you again for all your assistance and help you have provided over the past few months – you made this a trip to always remember.

If you could pass on both Claire and my thanks to everyone involved in making our trip very special, I would really appreciate it!

Best regards always,

Reviewed on November 1, 2019

Johannes & Josephine, Paul & Deborah
Johannes & Josephine, Paul & Deborah, Netherlands, Australia
Visited in January 1, 1970
Traveled as Friends

Dear Echo,

We have now returned from our China visit and I want to thank you for your assistance in providing excellent guides, drivers and hotels for our trip away.

We were most impressed by the professional manner in which they conducted themselves. Never did we feel uncomfortable and that is a great recommendation for any guide!

We would gladly recommend your company to others looking for a more personal way to travel without the bother of a large group booking.

Thank you once again. It has been a pleasure to use China Discovery.

Kind Regards,

Reviewed on October 25, 2019

Carol and Greg Sadlier
Carol and Greg Sadlier, Australia
Visited in January 1, 1970
Traveled as Families

Dear Echo,

We have now returned from our China visit and I want to thank you for your assistance in providing excellent guides, drivers and hotels for our trip away.

We were most impressed by the professional manner in which they conducted themselves. Never did we feel uncomfortable and that is a great recommendation for any guide!

We would gladly recommend your company to others looking for a more personal way to travel without the bother of a large group booking.

Thank you once again. It has been a pleasure to use China Discovery.

Kind Regards,

Reviewed on October 25, 2019

Lou
Lou, USA
Visited Chengdu, Xian in September 16, 2019
Traveled as Families

Echo,

I finally have the time to say how thankful Valerie and I are to you for putting together a wonderful excursion.

Everything went very smoothly and we would certainly recommend you and China Discovery to our friends.

Ruby and Waldner were very knowledgeable about Chengdu and Xi’an and the places we visited. Both spoke very good English which made Valerie and I very comfortable. They were particularly very helpful at the airports and train stations.

The drivers also were very helpful and skilled.

You did a great job in selecting the Hotels and setting up the logistics of meeting with the guides.

I would like to let your supervisor know what a wonderful job you and the guides did.  If you send me a name an email address I will let them know 

Sincerely

Reviewed on September 30, 2019

Eleanor Williams
Eleanor Williams, UK
Visited in January 1, 1970
Traveled as Families

Hi Echo,

We had a fabulous trip to China with your company. I would like to write a nice review. Can you send me a link or tell me where you want me to post it online and also send me the full name of your company so I get the details correct please.

There was one restaurant that we were not happy with and Lucas can provide you with the details, apart from that everything was amazing.

Thank you

Reviewed on September 30, 2019

John
John, USA
Visited in January 1, 1970
Traveled as Families

Hi Echo,

Thank you for your email. The trip was great! I shall write a brief review for you in the next few days. The good (almost everything) and suggestions for improvement (only a couple). 

My one sister-in-law had a phone which was easy to view in the daylight. She will be emailing me some of her photos over the next few days. Then I shall complete the form and send it to you.

Reviewed on September 23, 2019

Julie
Julie, USA
Visited Xian in August 27, 2019
Traveled as Families

Hi Echo,

Greetings from Michigan!

I will do my best to send photos from each city we’ve visited. Here is Xian.

I will send the survey after I’ve sent all photos.

Thanks much for the excellent service.

Best regards

China Travel Photos

Travel Xian with Family

Reviewed on September 23, 2019

Ian
Ian, Australia
Visited in January 1, 1970
Traveled as Families

Hi Echo,

I will share some photos once I have been through them. I have responded to the questions below which I hope is of value.

1.How about your tour arrangements? 

Tour arrangements were perfect. Having previously visited China we were very particular about where we wanted to visit this time and Echo was very accommodating and helpful with the initial itinerary.

Echo’s patience with some unavoidable delays in obtaining our Chinese visa was commendable and I very much appreciated the support and patience.

Our pickups an drop-offs to and from our transportation was perfect with a guide waiting for us with a clear sign in a very visible area each and every time was fantastic. That and the friendly and helpful nature of all of the guides really made our trip into a highly pleasurable experience.

2.Are you willing to recommend our service to those who would like to come to China ?

Absolutely, I did quite a bit of research before deciding which travel company to choose and I couldn’t be happier with the service provided by China Discovery and Echo Gou.

3. Your general opinion on us?

My opinion is that China Discovery provides a first class service to anyone wishing to visit China without the normal problems associated with travel arrangements.

4. What will be your suggestions regarding how to improve our services?

The service was perfect! I cannot think of any advice which would improve it.

5.Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

Yes, we travel often and I do go through all of my photos and make a selection of the best ones, which I would be happy to share once that enormous task is completed. We travelled for 10 weeks and have over 7000 photos to go through, but once that task is complete I will send a selection of photos.

Reviewed on September 9, 2019

Leslie
Leslie, USA
Visited Beijing, Xian, Chengdu, Shanghai in August 19, 2019
Traveled as Families

Aloha Echo,

We had a wonderful time on our tour through the four cities in China.  All of our tour guides were excellent each with their own special talent.  Our first guide, Forest in Beijing was extra attentive and flexible working around our special circumstances, traveling with my “special needs” granddaughter.  He was also extremely knowledgeable about Beijing and the attractions that were included in our tour.  His assistance at the train station also made our transfer to XiAn less stressful.  Waldner in XiAn was full of humor.  Unfortunately, my son was pickpocketed at the Terracotta Warriors Museum and his cell phone was stolen.  That caused a period of negative emotions during our stay in XiAn.  Waldner also assisted us at the train station to make the transfer less stressful.  Gila in Chengdu really went out of her way to allow us an authentic “taste” of Chengdu.  Gila also helped us check in at the airport for our flight to Shanghai.  Nanette in Shanghai was also very helpful when we got a late start to the airport.  She assisted us through baggage check to see us off in good time to make it to our flight.

The tour guides’ assistance were also valuable because of the minimal English that is spoken or understood throughout our travels through China.  I was quite surprised that even in the hotels that were booked for us, the staff’s ability to communicate in English was very limited.

The hotels that were included in our tour were very nice.  The location of the hotels in Beijing and Chengdu were exactly what I like with dining and shopping immediately surrounding the hotel.  The location of the Xian hotel felt a bit less comfortable. 

I would definitely recommend China Discovery to my friends and family if they are planning to visit China.

Thank you very much!

Reviewed on September 4, 2019

Marlie
Marlie, Netherlands
Visited Kathmandu in August 13, 2019
Traveled as Families

Hello Echo,

Thank you for your email!

No need to apologize, the transfer from the border to Kathmandu worked out ok.

The were 3 men waiting for us (the man in charge, a man to carry our suitcases and to arrange visa, and the driver).

They were all very helpful. Crossing the Nepalese border and the application for the visa went without any difficulties.

The road to Kathmandu was very bad but the driver had obviously experience with the road because he managed to get us to Kathmandu without too many difficulties.

The Tibet trip was really nice and the driver and guide did a good job.

Thank you and best regards,

Reviewed on August 27, 2019

Claire
Claire, China
Visited Beijing, Suzhou, Hangzhou, Huangshan in June 24, 2019
Traveled as Families

Hi Echo,

We had a really wonderful trip - thank you for all of your arrangements. I really appreciate all of your efforts to accommodate our group’s many requests leading up to the tour.

The best single aspect during the tour was the quality of the guides in each city.  Each was excellent at flexibly accommodating our group’s requests, and in tailoring to the wide needs of our group, from my 74-year-old father down to my 11.5-month-old niece.

If I had to choose one detail of the tour to improve, it would be the hotel in Hangzhou, which compared relatively poorly to the great hotels in Beijing, Huangshan, and Suzhou in terms of room quality.  Even so, the breakfast at the Hangzhou hotel was excellent, as was the location.  

Overall, we had an extremely memorable trip, and are so happy that three generations could share such a wonderful experience together.  My parents have already recommended China Discovery to friends, and I will also be in touch again the next time we visit China and need guide services.

Thank you again for all of your efforts on our behalf for this tour!

Best,

Reviewed on July 11, 2019

Regine
Regine, Malaysia
Visited in January 1, 1970
Traveled as Families

Hi Echo,

Overall we are very happy with the tours, the guide and the driver.

We have nothing to complain and everyone is satisfied with their services.

Regards,

Reviewed on July 8, 2019

Neil Redfield
Neil Redfield, USA
Visited in January 1, 1970
Traveled as Families

Hello Echo!

Sorry for the late reply. We all just got back into the USA last night, and we were travelling nonstop since the orphanage tour.

We had a great time on the tour - we got to do everything we wanted, and Frank was very helpful. It was great that he has done this trip to the same orphanage many times. His familiarity with the staff was clear. Ms. Yu was very excited to meet us, and we felt welcomed the whole time (plus, Brandon was able to join us no problem!).

Thank you for working to make this happen for us! We are all very, very grateful. 

Reviewed on July 7, 2019

Prashant
Prashant, India
Visited Chengdu in June 11, 2019
Traveled as Families

Dear Echo,

Good afternoon! Sorry for late reply as was travelling. No worries for Lehsan tour, I enjoyed Chengdu Panda research centre visit instead.

I will like to thank you for organising the Tibet tour and would like to speak highly for the tour guide and the driver who made sure that the trip was a pleasant stay for us. I will like to also thank you for organising it since starting and being of utmost help at any time.

Thanks again and will get in touch in case I plan my next China trip.

Best,

Reviewed on June 28, 2019

Julie Browne
Julie Browne, Australia
Visited Yangtze River, Chongqing, Yichang in June 11, 2019
Traveled as Couples

Hi Echo,

Thank you for your email.

The Wanyou Conifer Hotel and Ramada Yichang Hotel where excellent hotels.The rooms were of good quality, clean and staff helpful and friendly.

The cruise was satisfactory.

Your help has been much appreciated and we will not hesitate to recommend you and your company to our friends.

Thanks again 

Regards 

Reviewed on June 20, 2019

Yvette Nissen
Yvette Nissen, USA
Visited Tibet in June 4, 2019
Traveled as Families

Greetings,

The trip was everything we asked for. The hotels were centerally located and we had no problem navigating thru the city to eat and shop.

 The guides were more than helpful. They all gave us their cell numbers for if we needed assistance whether we were on their tour or not. Each guide (particularly Lob Song in Tibet) were so kind, understanding and helpful with my husband's disability and my breathlessness at the high altitude.

The trip went flawlessly. Never were we left to fend for ourselves and in fact the driver who took us to the airport in Xian walked us all the way to security and made sure we had no problems getting thru on the way to Tibet. (this was a great help as my luggage was overweight and the airport agent spoke no English)

The tours were comprehensive and the guides spoke very good English and gave us great suggestions. The restaurants picked for our meals were more than satisfactory. (Great Food, even the ones around the hotels)

The hotels were quite comfortable and had nice cafes and restaurants either in them or just a few steps away.

The ShamBala had a nice little café next door that displayed art by a Tibet artist names Zhon Hua. I have been trying to find her at work for sale on the internet, but have been unable.

 Perhaps you have a lead on this? EXAMPLE

She paints young some young Tibet children (one called Monk Boy) that I like very much

You did a great job arranging the tour it was all we asked.

My sincere thanks

Reviewed on June 20, 2019

Chen
Chen,
Visited Huangshan, Hangzhou in May 12, 2019
Traveled as Families

Dear Echo,

We had a wonderful time in Huang Shan and HangZhou. Thank you for arranging such a great tour.

Joe and Lulu, both are very knowledgeable and helpful. We are very pleased with their guidance and help.

We will definitely go with ChinaDiscovery.com again in the future, and highly recommend you to our friends and family.

As you know this is our first time with your tour, we booked the tour based on the online reviews alone.

through correspondence with you, it helped us to book the tour with you.

However, we are still a little nervous when we had not received confirmation flight tickets from Wuhan to Huang Shan a few days before the scheduled date.

Now we understand why you could not issue the tickets earlier. And maybe our case was kind of unique.

Now that we have experienced with your tour, we will not have any more doubts, and we will be able to convince our friends the same.

But it would be very helpful, if you could give first time clients a little more confidence of your company credential and commitment.

Thank you again for a wonderful time we had.

Regards,

Reviewed on May 20, 2019

Alastair
Alastair ,
Visited in January 1, 1970
Traveled as

Hello Echo,

I just wanted to say I had a fantastic trip. Wolong is a great place to see the pandas. So peaceful, hardly any people. And feeding the pandas was amazing

Thanks very much again for arranging everything for me. It made it a stress free trip.

Reviewed on May 12, 2019

Meha
Meha,
Visited in January 1, 1970
Traveled as

Hi Echo, 

We had an excellent experience with the Longji tour and river cruise! I thought it would be extremely crowded because of the holiday, but actually we did not encounter any major crowds and we really enjoyed the scenery. Trudy was a great guide - very friendly and informative. 

Will certainly recommend your services to any other visitors to China that I receive. Do you also plan tours to other parts of China?

Thanks,

Reviewed on May 7, 2019

Dieter
Dieter,
Visited in January 1, 1970
Traveled as

Dear Mrs.Echo,

After an incredible journey we are meanwhile back in Germany. We would like to say thank you very much to you for the perfect organization of the trip. The boat cruise on the Yangtze was wonderful, the landscape in Zhangjiajie was exciting and breathtaking. Sara was a very friendly, motivated and competent guide. We will remember all of that for a long time.

Reviewed on May 6, 2019

Aline
Aline,
Visited in January 1, 1970
Traveled as

Hello Echo,

We had a very nice trip thank you.

Reviewed on May 6, 2019

Harry
Harry, USA
Visited in January 1, 1970
Traveled as

Hi Echo,

Answers to your questions:

  1. How about your tour arrangements? 

My tour arrangements were handled very well. Your help in making my schedule fit the tour worked perfectly. We were able to see Xiam and Chengdu at a good pace and not feel rushed. We arrived back in perfect time to board our cruise ship in Shanghai.

2. Are you willing to recommend our service to those who would like to come to China ?

I would be willing to serve as a reference for anyone considering using your services.

3. Your general opinion on us?  

I was pleased and very satisfied.

4. What will be your suggestions regarding how to improve our services?

No

5. Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

I normally do a photo book travelogue, but I am very far behind. It may be several years before the China trip is ready for sharing.Frankly, our company can also provide online the whole China travel services, I hope we have chance to serve you again!

I will certainly be in touch when our plans call for another visit to China. We were pleased with your services.

Thank you very much.

Reviewed on April 3, 2019

Grace Lim
Grace Lim, Singapore
Visited in January 1, 1970
Traveled as

Dear Echo,

A very happy new year to you!

Sorry for the late reply. I have been busy all this while; starting a new year with lots of things to settle.

Thanks a lot for your assistance and guidance in planning for my trip to Xian and Beijing. My family and I had a great time and I like to thank you for the very good experience we had with your tour agency.

When I next travel to China, I will use China Discovery again.

Have a great year ahead!

Regards

Reviewed on February 2, 2019

Jessica C.
Jessica C., Indonesia
Visited in January 1, 1970
Traveled as

Hi Miss Echo,

Sorry for the very late reply, work caught up real fast..

Please find below our review on the whole tour.

1.How about your tour arrangements?

Since the first day we are very satisfied with the itinerary provided. The tour guides, Ms. Candy, Mr. Randy, and Ms. Vivian are all very capable and exceeds our expectations. They knew the history of the places, the significance of them, and they can provide satisfactory historical background and context. We really enjoy both the destinations in Beijing and Xi'An, as well as the hotel and food choices.

And it snowed on our last day in Xi'An, we owe it to God, but it is truly an unforgettable experience!

2.Are you willing to recommend our service to those who would like to come to China ?

 Yes, definitely!

3. Your general opinion on us? 

Definitely a very professionally-managed tour agency with lots of experienced tour leaders. The itinerary provided is not common as well, as it give more of a glimpse into the local delights, especially for us from abroad.

4. What will be your suggestions regarding how to improve our services?

Correspondence through email might make tracking past information a bit hard, maybe use more document attachments rather than content in email body?

But in regards to experience, destinations, and tour leaders, China Discovery provides very satisfying services.

5.Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

I'm afraid that none of us has any blog or any active sharing platform, but I attached some of the pictures I can find if it can be of use, even though somehow it is all in Xi'An.

Thank you!

Will definitely come back to you to inquire for another China destinations :)

Praying for your success and well being, Echo.

Til next time! :)

Best Regards

Reviewed on January 28, 2019

Sylvia, Dave, Arianna and Stephen
Sylvia, Dave, Arianna and Stephen, UK
Visited in January 1, 1970
Traveled as

Dear Echo

We are home and sorting through all our lovely photos of China, so it prompted me to send a quick email to you.

Thank you for the lovely souvenirs.

We had a great time in China! We were indeed lucky with sunny days in all the places we visited even though it was quite cold! A special thank you to all of the guides (and drivers even though we didn’t speak much to them). Kai in Beijing was very informative and knowledgeable, gave us a great recommendations for dinners and shows and very considerate of our needs, Waldner in Xian who gave us useful suggestions of local areas to visit and eat in Xian and to Yiben(? spelling?) in Chengdu who was also considerate and gave us personal time to walk around in some of the tourist areas we visited and helped us order a hotpot meal by writing out some menu items in Chinese for us to take to a restaurant!  It was a spicy experience that we all will remember!!! 

Happy Chinese New Year and safe travels to your home town.

Kind regards

Reviewed on January 26, 2019

Jessica C.
Jessica C., Indonesia
Visited in January 1, 1970
Traveled as

Hi Ms. Echo!

I’m really satisfied with the tours you provided, will definitely contact China Discovery again for our future trips to China :) Oh and I will write a full review (with photos) once office hour is done today.

Thank you! 

Hope you have a nice day. 

Best Regards!

Reviewed on January 14, 2019

Silvia
Silvia, Mexico
Visited in January 1, 1970
Traveled as

My dear Echo,

Sorry for my late response. I was having another trip and just came back home. I hope you and your family have a wonderful year, too.

Of course I will recommend you and I would not considered a different option on our next trip. You were the best option we made. Everything perfect. Your response was always on time, even when you were on the Holidays or weekends.  I will recommend your service to any person traveling to China. It’s the best arranged trip we had ever had (and we have had a lot).

Thank you for everything!

Reviewed on January 11, 2019

Chan
Chan, Singapore
Visited in January 1, 1970
Traveled as

Hi Echo,

Tour was good and thanks for your patience. Will definitely recommend friends on the tour.

 

Reviewed on December 28, 2018

Pauline
Pauline, Australia
Visited in January 1, 1970
Traveled as

Hello Echo,

We would like to say a big thank you for organizing a great tour for us. We all had a wonderful time and learnt heaps. We will definitely travel with you, if required in the future.

Thanks.

Reviewed on December 14, 2018

Janine
Janine, Switzerland
Visited in January 1, 1970
Traveled as

Dear Echo,

Back home again!

We would like to thank you for your bookings, cruise, traintickets and transfers. You did a very good job and we had a great time in China.

I will also write a recommendation in Tripadvisor.

Thanks again so much and many greetings

Best regards,

China Tour

Our Pleasant Experience in China

Reviewed on November 23, 2018

Tanya
Tanya,
Visited in January 1, 1970
Traveled as

Dear Ms Echo,

Firstly,we would like to say thank you so much for our tour and your work and quick respond. We are really appretiated. You was giving us prompt clear answers and was solving the problems

strait away. Great job!

Secondly, the tour all together was well organised and got to know many interesting knowleges about China. Especially our days and our guide Mark in Shanghai. Xian guide was also very good and helpful.

The river cruise went well, only our juniour suit was not what we were expecting at all+location was extremely noisy.Boarging was also very stressfull, you know it. Rest of cruise program and special service and food in our VIP restaurant were perfect! As excuse bonus from your company - ugraded train tickets to business class.

Despite the last negative comment,we like the trip and were enjoying it. We will highly recommend you and your company to our partners and friends.

King regards,

 

Reviewed on November 22, 2018

Vaish
Vaish,
Visited in January 1, 1970
Traveled as

Dear Echo,

Thank you very much for all your help and assistance before and during our vacation.  We enjoyed Shanghai and Beijing very much!  

I just have a question for you.  Is there a reason why in Tianjin we boarded the Bullet Train in the South Station, and not in Tanggu station that I believe was closer to the port?  We enjoyed on the way back Tianjin, as there was no traffic and the driver and guide showed us some nice parts of Tianjin, so we did not mind, but were slightly worried about the distance and the time we had to be on the boat, as we did not know how the traffic was going to be.  It took us 1.5 hours to the South Station and apparently Tanggu is closer.

I will certainly recommend you with my friends, and our next visit to China, I will most certainly contact you.

Best regards,

Reviewed on November 15, 2018

Kjersti
Kjersti,
Visited in January 1, 1970
Traveled as

Dear Echo!

Everything was very good, and we are very satisfied with our trip. I cannot think about anthing that could have been done better. Give my regards to all our guides and drivers. I really hope that I can give you more business. What is the best time to visit China if you want fairly good weather and avoid the top seasons?

Med vennlig hilsen/best regards

Kjersti

Reviewed on November 17, 2018

The Arca brothers
The Arca brothers,
Visited in January 1, 1970
Traveled as

Hi Echo,

I'm back at school n would love to say thank you so much for everything Echo!!!  We had a wonderful time in your beautiful country!!! 

Reviewed on October 15, 2018

Alexi
Alexi,
Visited in January 1, 1970
Traveled as

Good morning Echo,

Sorry for this late answer I met some problems with my VPN.

The tour was great thank you so much! I will send you the pictures when I'll be done selecting them because there are a lot.

Here's the questionnaire:

  1. How about your tour arrangements? 
  2. Thank you for your help and patience or all the organization part in such a tight time.

  3. Are you willing to recommend our service to those who would like to come to China ?
  4. Yes but not during the autumn holidays because it's too expensive and too crowded

  5. Your general opinion on us?  
  6. Everything went smoothly. The guides and drivers were helpful, nice and really welcoming.

  7. What will be your suggestions regarding how to improve our services?
  8. I think it's possible to find really good and cheaper restaurants. I think 50yuan per person for meals it's too much. 20/25 RMB should be enough.

  9. Do you plan to write (or have already written) a travelogue or a story to share with your friends. Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

We didn't think about it, but will do. I'll let you know.

Thank you for everything Echo, and I'll soon send you the pictures!

Sincerely

Reviewed on October 12, 2018

Nicky
Nicky,
Visited in January 1, 1970
Traveled as

Hi Echo

That’s paid now!

I keep meaning to email you to tell you we had a fabulous holiday in China - we saw so much and really loved it. Also all your guides were brilliant - they were so friendly and helpful, they knew and told us so much about all the places we visited. Everything went so smoothly and the drivers were all very good and courteous and looked after us and our luggage so well. We can’t thank you enough for organising our wonderful holiday and we will definitely tell our friends and family about you if they are visiting China.

Many thanks

Reviewed on October 6, 2018

Anthony
Anthony,
Visited in January 1, 1970
Traveled as

Dear Echo,

I would like to thank you for the amazing trip to Tibet!!!

Everything was really well organized and I loved every bit, Lake Namtso is a very special place!!!

I would also like to mention the guide who took me to Lake Namtso, Jigme.

We had a very good time and I would highly recommend him.

Once again, thank you for everything!

Kind regards,

Anthony

Reviewed on September 3, 2018

Sheri
Sheri,
Visited in January 1, 1970
Traveled as

Hello Echo

Just wanted to let you know that we had a great trip. Thanks again for all of your efforts to coordinate everything. We will be very happy to recommend China Discovery to our friends and look forward to another trip to China at some point in the future.

Thanks

Sheri

Reviewed on July 26, 2018

Larisa
Larisa,
Visited in January 1, 1970
Traveled as

Hi Echo,

Thanks for your help with our group. The faculty said that everything went very well and we would definitely recommend your services.

I hope you are having a nice summer!

Larisa

Reviewed on July 18, 2018

Yoong
Yoong,
Visited in January 1, 1970
Traveled as

Dear Echo,

I’m waiting for the flight back to Kuala Lumpur now. Flight is delayed.

Thank you anyway for your kind help thus far. We enjoyed the sightseeing very much especially pingyao. Food at 天元奎 as recommended by hotel staff in pingyao suit us well.. and breakfast served at 云锦成was very good too. All in all is superb; it’s a memorable holiday trip for us all.

Thank you again.

Regards

Yoong

Reviewed on July 5, 2018

Les
Les,
Visited in January 1, 1970
Traveled as

Hi Echo:

Attached are some pictures of my trips to Dandong and Lhasa.

The first picture is of a Chinese couple and their daughter, as well as me and David, taken at the Broken Bridge between Dandong and N. Korea.

China Tour

The 2nd Picture is of the monument in Lhasa - across the street from the Potala Palace.

Tibet Tour

The 3rd Picture is of a woman who just became a nun at the Jokhang Temple in Lhasa

Tibet Tour

The 4th Picture is of the Potala Palace in Lhasa

Tibet Tour

The 5th Picture of a photo of N. Korea taken from the top of the Great Wall in Dandong

Korea Tour

The last Picture is looking back at Dandong from the same spot on the top of the Great Wall in Dandong. 

Korea Tour

Both tours were wonderful; both David and Dolma were great and knowledgeable; and we often discussed history during our down times.  I walked away with some different perspectives.  The service provided by them, and you, was fantastic; I wouldn't change a thing.  I plan to  travel to China again in the future; I will certainly call you when I do.

Further to your request, I will post some commentary on Trip Advisor.

Take care; and I look forward to working with you again.

Les

Reviewed on June 25, 2018

Sylvie
Sylvie,
Visited in January 1, 1970
Traveled as

Dear Echo,

I never got the first card back, as I never pressed the button that said 'Return Card' (we don't have it in England, it comes out automatically and BEFORE you get the cash, not AFTER, which confused me even more... especially with jet-lag on arrival). I needed a guide to think *for* me, ah :)

But I had packed a spare Visa card (THANK GOD I DID !!!) and this one still works and I'm still using it now I'm back in the UK as I do not have any others... I only have two.

In England we don't use WeChat or QR codes so everything is via the Visa card (we swipe it to pay for the bus, etc.).

Anyway, I still had THE most amazing time... pity you can't use Facebook, people have LOVED my photos... I'll just attach a few now for you to see... I'm about to dash to work... can't send many more...

Take care,

Sylvie

Reviewed on June 13, 2018

Ray
Ray,
Visited in January 1, 1970
Traveled as

Dear Echo,

Thanks again for arranging our fantastic tour in China.  The tour itinerary, the tour locations, tour guides and accommodations were all 5-Star and we had a great time.  I will answer your questions in your email below. 

Sincerely,

Ray

Reviewed on May 29, 2018

Bill
Bill,
Visited in January 1, 1970
Traveled as

Echo,

My wife and I recently returned from a trip to China which was arranged by your company under the guidance

Of   "Echo Gou". I am writing to say that we have been very impressed by the expertise and communication that

Echo has shown in organising our tour.

Our trip was very memorable and the places and hotels that were organised were beyond our expectations, I have 

No hesitation in recommending your company and Echo to any tourists who are considering a trip to China.

Sincerely

Bill

Reviewed on May 16, 2018

Bill & Jeannie
Bill & Jeannie,
Visited in January 1, 1970
Traveled as

Hello Echo,

Thank you for your email, we really enjoyed our trip to China and thank you for the arrangements you made for us.

We will recommend you and your company to any friends who may travel to China.

The tour arrangements were very good and all went very well, the only negative was that when we arrived in Shanghai the guide as not there to meet us....Just as we were going to call a taxi he arrived, about 20 minutes late. However he did eventually arrive and all was well.  The Hotel in Guilin was not as good as the other Hotels we stayed in.....it seemed as though it is in need of some renovations.

All the guides were very good.....Lee the guide in Zhangjiajie was fantastic and should be recommended for her great work.

My wife and I would recommend you and your company to fellow travellers. Our opinion of you and your Company is that you are professional and honest.

We are willing to endorse your services for anyone who wants to travel to China.

If I write a travelogue with photo's I will send you a copy.

Once again thank you for organising our trip to China.....We were very pleasantly surprised with China and we found it a very interesting place to visit

Kind Regards

Bill & Jeannie

Reviewed on May 15, 2018

Suzanne
Suzanne,
Visited in January 1, 1970
Traveled as

Hello Echo,

We would like to thank you for your organising our trip to Shanghai and Yangtze River Cruise. We were very impressed with our Hotel in Shanghai and the level of service provided by all the drivers and guides. The cruise was fabulous.

Again thank you very much we will have no hesitation recommending your travel company.

Regards.

Suzanne

Reviewed on May 4, 2018

Magdalen
Magdalen,
Visited in January 1, 1970
Traveled as

Dear Ms. Gou,

My husband and I just want to say a BIG THANK YOU to you and all the details/organisations you put into our itinerary for our trip. Everything went very well, the 3 tour guides (Diane/Nancy & Melinda) you arranged to take us from airport to boat to train & to airport again were all very friendly & efficient and informative.

Please pass on our appreciation and thanks to them & to your managers about what a good job you all did to make our trip so enjoyable and free of problems.

Your help has been much appreciated  

Magdalen

Reviewed on May 3, 2018

Teresa
Teresa,
Visited in January 1, 1970
Traveled as

Dear Echo,

We very much enjoyed the tour and was impressed by all three groups of nice drivers and guides. They had made the tour very smoothly and efficiently. We were able to maximize our time and also be flexible about the places we like to visit.

To answer your questions:

1. The itinerary was perfect, enough time on each site,

2. I would highly recommend your company to all my friends who would like to visit China

3. You did a wonderful job in planning everything, we like the hotels, guides, transportation and itinerary.

4. I think the only thing I would suggest is more communication on confirmation, I literally got the contacts of the guides right after I landed Shanghai. It wasn’t a big problem at the airport, but because there are many exits for the train stations like Nanjing and Hangzhou, we need to know ahead of time which we would use.

5. I plan to write a review on TripAdvisor for you, will share with you later, you can put it on your website.

6. I look forward to using your company again!

I am enclosing some photos in another email.

These are a few highlights of our trip, Yu Garden, Bund, Dr. Sun Yat Sen mausoleum, West Lake, MeiJia Tea Village.

Best regards,

Teresa

China Tour

Our Wonderful Experience in China

Reviewed on April 12, 2018

Rene
Rene,
Visited in January 1, 1970
Traveled as

Hello there Echo!

I am very well and hope to hear the same from you.

I will definately recommend you to my friends and family.

Much appreciation for the great service!

I have completed my answers below the questions.

With much appreciation,

Rene

Reviewed on April 10, 2018

Cyril and Cathy
Cyril and Cathy,
Visited in January 1, 1970
Traveled as

Dear Echo and the back up team,

Now that Cathy and I have returned home we appreciate even more the wonderful holiday adventure we had in China.

To begin, I must say that this trip to celebrate my 70th birthday has been a revelation and a delight for us both. We could have availed of the services of a well-established travel company in Ireland but we wished to have a bespoke different itinerary to suit us and to be independent of a group for a change. Cathy contacted a few tour groups on line operating in China to discuss our plans, options and costs. We were most impressed with our interaction with you Echo and we appreciated your honest and efficient communications.

Of course we were cautious and concerned when it came to sending payment in advance to a company so far away but we were reassured by some reviews we read on line about China discovery. Your help, information and regular contact made it easy for us to take the steps necessary to progress our plan.

Then we waited to see how the arrangements would come to a reality, wondering if we had made a good choice in your company. Our blind faith and confidence was rewarded with a perfect, smooth and easy series of pick-ups, transfers, accommodation, eating experiences and personal attention from your delightful team of tour guides who were most professional in their dealings with us , in their knowledge and communication and especially in their extra care of us.

The advantage we found in having a guide to ourselves was the attention we received which allowed us to develop a friendly personal rapport with our lovely guides.

Our first Guide and driver arrived on time at the hotel and delivered us to the train station, purchased our tickets and waited with us until we were on the train. This was over a very short period and we were impressed with her service and care to us. Next we were picked up by our guide Jill in Hangzhou. The weather was dull and wet but Jill made it a wonderful experience for us and her good spirits and friendly disposition was a pleasure for us. Jill ensured that we had a good restaurant and explained the menu to us. The choice was excellent and she gave us her phone number in case we had any issues. We appreciated Jills care and attention to all details of the tour and the train travel arrangements to Huangshan. We commend her highly.

We arrived into the safe hands of John who was with us for the next few days. He is a dedicated and enthusiastic guide who gave us so much information on so many aspects of Chinese life and culture. Yellow Mountain is like a fairytale and mystic extraordinary place. We would recommend the other hotel, for future reference, to make the long evening and dining experience enjoyable. John was very thoughtful and caring of our dining needs and ensured that we were so well cared for after our days touring. John is a real professional who understands the needs of his clients. We commend him highly also.

Johnny was our next guide who met us at the airport in Xian. We enjoyed the tour and the excellent lunches all aspects of the tour arrangements were met professionally. This may be outside the brief of the tour guide but having appreciated the extra service of Jill and John previously , our recommendation is for the guide to ensure that the clients have a choice of evening meals as this remains an area of bewilderment for those not familiar with the Chinese cuisine. I suggest a choice of local restaurants with an explanation of the menu, or discussion with the guide as to a good recommendation.

We really enjoyed the cycle around the magnificent wall and we thank Johnny for hiring the bikes for us.

Lisa was the next to meet us with her driver of the impeccable salon car. Lisa was exceptional in her warm good humoured personality. Her supreme professionalism and friendly disposition made the tour so interesting and enjoyable. Furthermore she sent us items in the post after our liquour and fruit knife were confiscated at the station. We cannot praise her enough to thank her for her genuine care of us. We commend her most highly.

All aspects and locations of the tour you arranged for us were most enjoyable and we would certainly avail of the services of Chinadiscovery again without hesitation.

We commend you highly and can recommend you to anyone wishing to have the same positive outcome and holiday we had in your great care.

When I get time to pick out a few photographs, I will send them to you.

Best wishes to you and your team. Please feel free to inform your guides of our great appreciation of their professional service and personal attention to us.

Best regards,

Cyril and Cathy

Reviewed on Mar. 24, 2018

Janie
Janie,
Visited in January 1, 1970
Traveled as

Hi Ms. Echo,

Greetings from Malacca, Malaysia.

Sorry for the late reply.

Was busy with my mails and errands after returning from Chengdu.

Yes the trip was generally satisfying.... other than the 1day stopover in Chonqching. Because it is a big city with sky scapers everywhere, it is more suited for business travel.

Quilin is a beautiful place and the short cruise was pleasant.

Chengdu is a modern n hype-city and the hotel that we stayed was just great in terms of location n shopping-convenience.

Yes, I will definitely tell my friends about China Discovery company and their efficient services.

And I will use your company again for future China trips.

Thank you Echo for your patience n services.

Regards,

Janie Yap

Reviewed on Mar. 23, 2018

Widodo
Widodo,
Visited in January 1, 1970
Traveled as

Dear Ms Gou,

Happy holidays and have a happy prosperous New Year!!

Here are my comments on your company's service during my family's Shanghai Hangzhou tour:

1. Your car drivers, especially the Shanghai one, were good, friendly, and helpful. When we left a Chinese souvenir in the car after a visit to Shanghai Museum,  the next day the driver returned it to us.

2. The three tour guides were all professional, nice, friendly and helpful. We enjoyed being guided by them. Miss Fei, our last tour-day guide was particularly friendly n always kept smiling.

3. The tour program or itinerary was quite satisfactory. Our requests of watching the Song Dynasty show, wearing Chinese costume, visiting West Lake & Disneyland, shopping at Nanjing Road were all accommodated and well arranged. We also enjoyed visiting the Shanghai Observational Tower and the Bun as your additional programs.

However, we were a bit dissapointed on two things: First,  we had to wait for 20 minutes for  the West Lake ferry to board while we were already on it. Second, the tour guide was late 30 minutes from the agreed time to pick us up from Disneyland.

4. We were less satisfied with the lunches. In Hangzhou, our lunch was    not as expected and was taken in a rush as we had  to catch the show. Perhaps this was due to the long waiting time for West Lake ferry that made us late to arrive in Song Dynasty Park. The menu for the last-day lunch at the Bun was also dissatisfactory. We noticed that the guide offered some seafood menu but it was not served.

5. Overall, on scale 1 - 10, we give 7.5 to your services and we will contact you again if we visit China again someday.

Warmest regards

Widodo

Reviewed on Dec. 26, 2017

Mrs. Ung
Mrs. Ung,
Visited in January 1, 1970
Traveled as

Dear Ms Echo,

We would like to thank each and everyone at China Discovery for a truly wonderful experience in China.

We all had a fabulous time and enjoyed ourselves tremendously.

Special thanks to you, Eric, Kimi and Candy.

I will definitely recommend you to all my friends in Malaysia who wish to visit China.

Best wishes

Mrs. Ung

Reviewed on Dec. 21, 2017

Danny
Danny,
Visited in January 1, 1970
Traveled as

Dear Echo,

We enjoyed our trip there and thanks for all the arrangement.

The service is great with very friendly and helpful tour guides. We will definitely use your service if we decide to go to China again in the future.

Thanks.

Best regards,

Danny

Beijing Tour

Our Trip to the Temple of Heaven in Beijing

Reviewed on Dec. 14, 2017

Janet
Janet,
Visited in January 1, 1970
Traveled as

Dear Echo,

Sorry I took so long to respond to you.

1.How about your tour arrangements? 

 The tour arrangement was good. Not hectic at all. We all enjoyed the whole experience

2.Are you willing to recommend our service to those who would like to come to China ?

 Definitely yes

3. Your general opinion on us?  

 Very good opinion. Responds was quick.

4. What will be your suggestions regarding how to improve our services?

 I haven't found any problems with your services. Most of the hotels are very good.

Janet

Reviewed on Dec. 11, 2017

Yenni
Yenni,
Visited in January 1, 1970
Traveled as

Hello Echo,

Below is my general feedback:

1. How about your tour arrangements?  It was good in general. The tour guide Cecilia was very friendly funny and gave great explanation. She was very organized as well so we were always on time with our schedule.

2. Are you willing to recommend our service to those who would like to come to China ? Yes I would.

3. Your general opinion on us?   Great trip!

4. What will be your suggestions regarding how to improve our services?

5. Do you plan to write (or have already written) a travelogue or a story to share with your friends?  Would you like to share it with us and our clients? We would be happy to publish it on our website. Photos often tell more than words and we would appreciate if you share some of them with us.

6. Frankly, our company can also provide online the whole China travel services, I hope we have chance to serve you again!

Yenni

Reviewed on Dec. 4, 2017

HENLEY
HENLEY,
Visited in January 1, 1970
Traveled as

DEAR ECHO GOU,

YOUR COMPANY HAS PROVIDED US, WITH A VERY GOOD TRAVEL ARRANGEMENT.  YOUR INSTRUCTION AND ADVICE ARE ALL FOLLOWED.

WE WILL SURELY RECOMMEND TO OUR FRIEND, ABOUT YOUR EXCELLENT TRAVEL AGENCY.  IN MY FUTURE TRAVEL TO CHINA, WE WILL CONTACT YOU.  NEXT YEAR WILL BE ANOTHER YEAR.  IT WILL BE ANOTHER TRAVEL TIME FROM APRIL TO OCTOBER OF 2018.

THIS IS MY COMPLAIN. THIS HAS NOTHING TO DO WITH YOUR TRAVEL AGENCY.  SINCE WE ARRIVED AT CHENGDU ON OCT. 10, 2017 UP TO OCT. 15, 2017, WE SUFFERED DAILY RAIN SHOWER AND THE WEATHER WAS COLDER THAN ANY OCTOBER. WE DID NOT ENJOY A GOOD AUTUMN WEATHER.  HAPPILY ON OUR LAST DAY OF OCT. 16, 2017, THERE IS NO MORE RAIN.

AND ALSO ANOTHER COMPLAIN, THE AIRPORT IN CHENGDU IS VERY UNFRIENDLY. THEY ARE TOO STRICT IN THEIR IMPLEMENTATION OF INSPECTION. THE AIRPORT PERSONNEL ARE ARROGANT AND VERY POOR IN TERMS OF PRESS RELATION.

OVERALL MY COMPLAIN HAVE NOTHING TO DO WITH YOUR TRAVEL AGENCY.  IN THE FUTURE, WE WILL STILL BOOKED OUR TRAVEL WITH YOUR TRAVEL AGENCY

ONG LIVE TO YOUR TRAVEL AGENCY. AND WISH YOU SUCCESS FOR ALL YOUR UNDERTAKING YOU MAY TAKE IN THE FUTURE

THANK YOU

YOURS TRULY

HENLEY

 

Reviewed on October 20, 2017

Eva
Eva,
Visited in January 1, 1970
Traveled as

Dear Echo,

Thank your mail and please excuse me that I didn’t write earlier.

Everything went very well and my husband and I would like to thank you very much for the excellent consultancy and organization you provided.

I will answer your questions as soon as We are back in Germany next week.

Very best regards

Eva

 

Reviewed on October 11, 2017

Clément Morin
Clément Morin,
Visited in January 1, 1970
Traveled as

Good morning Echo,

The tour will be one of the most memorable trip I ever did.

Here are some pictures.

As for the questions:

1: The arrangements were very good, everything came one after another with good rythm and in a great organization.

2: I will recommend your office when the occasion comes.

3: You offered a very good service, very professional yet friendly and warm, so that I felt comfortable to ask you any question I needed.

4: Maybe have the guide to provide a map of the trip, because half of the time I did not know where exactly I was.

5: Unfortunately, I decided not to write on this trip, but please feel free to post the pictures I gave you.

6: I'll keep in mind China Discovery for my next trip in China.

Thank you very much for your attention and for this trip !

Sincerely,

Clément Morin

Huangshan Tour

Beautiful Hongcun Village

Reviewed on October 10, 2017

Hayley
Hayley,
Visited in January 1, 1970
Traveled as

Hello Echo,

Thanks for your email. Our holiday is over and we’re now back in Australia.

I have a travel blog and plan to share my adventures in Zhangjiajie with China Discovery in the months ahead.

I can send you the link when the Zhangjiajie stories are published if you like? You’d be welcome to share it!

We filled out a questionnaire before being dropped at the airport (with Andy) so I won’t repeat by answering the questions below.

Regards,

Hayley

 

Reviewed on October 3, 2017

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