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Stephanie Kuang - Our China Tour Operator

China Travel Operator

Biography

"Hi, I’m Stephanie, a travel consultant.

I love this job because I love travelling. I always enjoy exploring new places. Travelling to me is not only for beautiful sceneries, but more about discovering myself, knowing myself, and decoding the subtle relationship between me and the world.

But what most interests me is to listen to you, my dear customers, about your trips. I shall listen to you from the beginning to the end. Before and during your trip, I shall listen to all your needs, no matter how trivial they are and try my best to meet them. After your trip, I shall listen to you sharing your traveling experience about people, food, history, religion etc. Listening whole heartedly to you all the time is my constant promise. "

See my blog:
Travel with Stephanie: Mt Emei in-depth tour
Travel with Stephanie: 4 days Chongqing-Yangtze River Cruise Tour

Why not take the advantages of Stephanie's travel experience to design a itinerary just for you, that suits your budget and interests. Her passion to service you never fades away! Ask her a question about your travel or call her at +86-13549365236.

Photos of Me & My Clients

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Hi Stephanie,

I just submitted this review to Trip Advisor:

My family of four took our first trip to Asia and used China Discovery as our tour guide.  We considered 4 companies all of which were highly recommended by Trip Advisor as we worked out the itinerary that we knew would be jam-packed given the time allotted for the trip.  We had 10 days over the kids' spring break to visit Beijing, Xian, Guilin, Yangshuo and Shanghai.  We chose China Discovery for a variety of reasons but primarily because we felt they offered the best overall value.

Stephanie Kuang was our advisor who worked with us in the planning stage to determine the itinerary, activities, and hotel options.  She was absolutely fantastic to work with.  We went through many scheduling changes and she was always prompt and made helpful suggestions throughout.  She never gave us the impression that we were being "difficult" even though this process went on for several weeks before everything was finalized.  The process was very easy.  Stephanie always let us know that we were always in control and she accommodated every request.

This was a personal tour set up for just my family, my wife and I and our 2 teenage children, ages 16 and 18.  None of us spoke the language so we were totally reliant on the tour guides.  We were picked up at the airport/train station at each location by the tour guides and immediately started the tour.  While the drivers spoke no English, each of the tour guides spoke fluently.  Every pick up and drop off at the sightseeing attractions was seamless.  Upon seeing the driving conditions and congestion particularly in Beijing, I couldn't help but feel a sense of relief that I wasn't driving myself!!  The guides kept us on schedule to insure we saw everything on our itinerary.

The highlights of our trip included visiting The Great Wall which was beautiful an immense and we especially enjoyed the toboggan ride down.  The River Cruise down the Li River was another highlight.  This breathtaking 4 hour cruise was absolutely beautiful and surprisingly the kids' second favorite activity behind The Great Wall.  The ferry boats were very comfortable and the views were awe-inspiring the entire way down. 

Shopping was a big hit with the family.  We spent much of our off-time at markets that sell a variety of souvenirs and knock-off items which were great for a teenager’s budget.

We would not hesitate to use China Discovery again for future travels to China.  Stephanie checked in with us throughout the trip and followed up afterwards as well to insure our goals were met. They made our vacation stress-free and efficient.  The trip was one that we will remember always in large part due to China Discovery's expertise.

Calvin


Calvin
May 29 2017

Dear Stephanie,

Thank you for your email. My parents had a very good experience and were very happy with the service and friendliness of all the guides. I've cc'd them into this message and they may also email with their own comments and maybe even some of the many photos they took.

I've inserted my answers to your questions below.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. My enquiries were always answered promptly and the advice was helpful. The consultant (Stephanie) was flexible and patient throughout the process. The process for getting an itinerary and making payment was easy.

2.    How’s the service of the tour guides during the whole tour?

My parents have told me that all the guides were friendly, knowledgeable and professional. They enjoyed meeting the guides and getting to know them and their stories.

3.    Would you like to recommend our company?

Yes, I would definitely recommend your company. Firstly for elderly travellers and secondly for prompt, efficient and friendly service. I contacted two tour companies when I was first looking around and I already had an initial itinerary from Stephanie before the other company had responded properly to my query.

Thank you again Stephanie for your kind service. You've been so helpful from beginning to end. I will be sure to recommend more people to you in future.

Best regards,

Megan


Megan
May 22 2017

Hi Stephanie,

How are you?

Remember us?  Apologies for not replying sooner.

We had a wonderful tour & have now settled back home.

After our China tour we traveled to Hong Kong & returned via Vietnam.

In response to your questions:-

As our consultant, you were able to answer our requirements with patience & with speed.

All tour guides were patient with us & very knowledgeable in their area.

Tashi in Lhasa was particularly informative & a terrific guide for us.

We already have some friends asking how we organised our tour & will definitely refer them to you.

Some extra comments...

We had a flight from Lhasa to Xian which had 1 stopover. We think most tourists want direct flights & flights that arrive at the destination at a reasonable hour for check in & dinner at the new hotel.

We had been given a late flight Shanghai to Guilin which was also delayed by 2 hours that made arrival about 8.30 - 9pm. at the hotel. It is also making a late night for the guide who was there to collect us at the airport.

In this case for Guilin, our flight departure to Hong Kong was also delayed by about 5 hours. Therefore we did not see Guilin from the aircraft flying in or out. We arrived at our HK hotel at 1am. Next morning. Not your fault but just to emphasize that it is best to plan earlier flights if possible just in case.

Anyway, we had some marvelous experiences & thoroughly enjoyed ourselves.

Sometimes difficult to make contact outside of China without the Google internet. It may be best to give well in advance warning for tourists to arrange an alternative email address.

Thank you so much for your organizing. We could not have done it without you.

All the best.

Regards,

Kevin & Jannette


Kevin & Jannette
May 17 2017

Hi Stephanie,

I really enjoyed the visit, both of the guides were great!

Thanks again for the help,

Terry


Terry
May 16 2017

Hi thanks Stephanie,

The tour was amazing. I really enjoyed Eben showing me around. He was very patient and informative about the places we visited.

And thank you for changing the hotel room for me. I much prefer the western style.

I would definitely do the tour again in China.

Thank you again

Chanda


Chanda
May 11 2017

Hi Stephanie,

1. Is your travel consultant of our company fast enough to answer your email and patient enough to answer your questions?

Stephanie was very easy to work with.  She helped us arrange the itinerary and made good recommendations regarding the activities, shows and sites.  She was very responsive and quick to answer our questions.  We changed the itinerary several times throughout the pre-trip planning and she was always accommodating. We would highly recommend working with Stephanie.

2. How was the service of the tour guides during the whole tour:

-Randy (Beijing):  Randy was very good.  We really liked how attentive he was to our needs and made sure we were always well taken care of.  He was always on time and stayed close throughout our stay in Beijing.  When we had lunch, he always checked in with us during the meal to insure we had enough to eat and drink.  He had good command of English and was very knowledgeable about all of the sites.  Randy had a vibrant personality and the kids think very highly of Randy as well.  Randy exuded interest and passion in his tours.

-Johnny (Xian):  Johnny was a good tour guide.  He was very knowledgeable and provided a lot of information and spoke very good English.  Johnny was very accommodating and flexible.

-Jennifer (Guilin/Yangshou):   Jennifer was very knowledgeable and spoke excellent English.  She provided a wealth of information about the sites and the general area.  However, we found that Jennifer was not always attentive.  She would often stop and talk to other tour guides or tourists and we often had to stop and wait for her.  This happened multiple times where we lost her briefly.  While visiting West Street, we actually lost her and had to split up to look for her.  We ended up having to borrow a shop owner's phone to contact her only to find that she had gone ahead without waiting for us.  We also had issue with a recommendation she made at the Reed Flute Cave as well.  She had indicated that the walk to the entrance was "half-way up the mountain" and highly recommended that we take the shuttle train for $70 yuan per person ($35 each way).  Thinking that it would save us time, we paid the 280 yuan and this turned out to be a huge waste of money.  The train was extremely slow and not much faster than some pedestrians who walked there. She also recommended a couple of other side tours that would have cost us additional money that we chose not to go on after the experience with the train.  Lastly, when I got injured she was again not as attentive as we would have hoped.  After registering at the hospital, they directed us to wait for the doctor on the second floor.  Initially, she gave us the impression that she did not want to accompany us which was a concern given that we didn't speak Mandarin. She did eventually come and assist with the translation and was helpful.  The driver on the other hand was very concerned about my wellbeing and showed much urgency and care.  On another note, due to the injury, we did not go on the bike ride in the countryside or watch the night show as you know.

-Jessica (Shanghai):   Jessica was a very good tour guide.  She was always very prompt and very attentive.  She was always working to keep us on time and coordinating with the driver to insure we kept on schedule.  She had a sweet personality and good understanding of the sites.  She recommended good restaurants to eat at.  She was very flexible with our scheduling and she always showed concern that we were having a good time.

3.  Would you like to recommend working with our company?

Yes, we would highly recommend China Discovery to others.  We had a wonderful time and saw so many more sites than if we went without a tour.  The entire trip was well organized and comprehensive.  The trip was easy to arrange and we were very well taken care of overall. We would not hesitate to use China Discovery again. 

Thank you

Calvin and Family


Calvin and Family
May 1 2017

Dear Stephanie,

The tour was very good and we had a very good time.

Please see below the answers to your questions and one picture from the Youngman Grottoes which is an amazing site, above our expectations.

Thank you for your perfect assistance.

Vanni


Vanni
April 29 2017

Hello Stephanie

What can I say about the trip. It was superb and everything meticulously planned.  For an elderly man like me with poor eyesight I had no problem travelling around China thanks to the help and assistance of the local guides.

Now coming to the questions

1. The travel consultant Stephanie Kuang was superb. Her responses from the time I made the initial enquiry to the finalization of all the details including the name of the guides at each location were patiently and quickly done. Her response was always very detailed. It was a pleasure interacting with her. Even during the trip she communicated with SMS. A truly remarkable consultant.

2. The tour guides were extremely good. They had a good command of English, thorough with their knowledge of the places and always helped when I had problems of climbing the stairs and steep inclines.

3. I shall definitely recommend this tour.

You can certainly put my evaluation email and photos (which I will send shortly after selecting a few). You can also give my email to your prospective clients should they have any query.

I am a top contributor to the Tripadvisor (sen1947) and I shall definitely write a review of China Discovery and my trip in China

Regards

Gautam


Gautam
April 25 2017

Dear Ms. Stephanie Kuang,

yes, I enjoyed everything you organized for us. I was very happy with your service. So I have nothing to complain about. Everything was as it should be. So thank you very much.

Greetings

Michael


Michael
April 23 2017

Hi Stephanie

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Excellent. She was the one who finally persuaded us to join the cruise.

2.  How’s the service of the tour guides during your whole tour? wonderful. Excellent English, happy and helpful, kind and considerate, very knowledgeable about the area

3.  Would you like to recommend our company? Totally. We have already given details to our friends

Ruth


Ruth
April 20 2017

Dear Stephanie

We had a great time during our tour of Beijing and Xi'an, after which we had a few days in Hong Kong.  We have been back home for several days but had to catch up with work and family and also, with sleep.

Below is my evaluation and I'd be happy for you to share it on your website:

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
  2. Our travel consultant, Stephanie Kuang, is a most responsive, accommodating consultant who answered each and every question - and request - very promptly. Nothing was too difficult for her:  whether it's a request for a sudden change in our itinerary and our flights, and paperwork to support our visa applications. She put together an itinerary that was most suitable to our expectations and situation, given the short period that we had in China.  Through her help, we had a tour that was seamless and thus, very enjoyable.

  3. How’s the service of the tour guides during your whole tour?
  4. Our two tour guides (in Beijing and Xi'an) were knowledgeable, friendly, helpful and spoke very good English. They provided us with helpful tips that made our stay more comfortable, and pointed to other interesting places and things to do outside our structured tour.  They also gave us valuable insight into Chinese culture and the Chinese people.  Special acknowledgement goes to our Beijing guide who managed the complicated arrangement of our group: the flight of one of our group was much delayed, but our guide somehow managed to get her to join us just before the Forbidden City entry was closed.   

  5.  Would you like to recommend our company?
  6. I have no hesitation recommending China Discovery to anyone planning a tour anywhere in China. 

When I was first researching tour companies, I chanced upon China Discovery and wanted to know more about it.  I found a warning on Trip Advisor about China Discovery Tours.  This must not be mistaken for China Discovery, which is based in Chengdu, China. 

Thanks, Stephanie, for all your help.  We had a great time!

Best regards

Emilia


Emilia
April 18 2017

Hello Stephanie,

Heather and I finally arrived back in Sydney last Thursday after a wonderful tour. Our visit to Dunhuang was a highlight for both of us. We did have a good time. Unfortunately we were both unwell for most of the trip which proved quite challenging some days. We think we picked up a virus before we left Sydney or on the flight to Hong Kong.

Heather and I found all the guides and drivers to be very good. Mr. Waldner was very informative and very efficient, especially resorting out tickets etc. Ms Jenny was excellent. If we return to Dunhuang in the future we hope that she would be available. Activities ran very smoothly for the entire program. We needed more days and will take this into account in our future planning. The 8th was a little stressful at the Lanzhou airport but was sorted out with the support of Mr. William and we ended up with a good outcome, all things considered.

Certainly. We achieved a lot over the program and were very satisfied. Ms. Jenny was fantastic when staff at the Mogao Caves wanted to cancel our afternoon special session to visit Caves 254 and 45. I thought we weren’t going to make it. Ms. Jenny was very persuasive and they finally agreed. For me this was a pivotal moment in the program and the highlight of my visit to China.

Thanks very much Stephanie for your help and guidance.

Heather and I fell in love with the desert.

With best wishes

Ian and Heather


Ian & Heather
April 16, 2017

Dear Stephanie,

Please note my responses below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Stephanie was terrific.  She was extremely patient with me and answered all questions professionally and in a timely manner.  Admittedly, I am a fairly demanding traveler---Stephanie was up to the task and performed beyond my expectations.  I will add my comments about Stephanie in my review on TripAdvisor.

2. How’s the service of the tour guides during your whole tour?

The two guides were good.  My guide in Chongqing was terrific and deserves special mention.  I wanted to visit the old 18 Steps neighborhood with is undergoing redevelopment and made it happen.  I wanted a traditional Hotpot dinner before the cruise and she made that happen too---without another tourist in sight. 

I would highly recommend your company and I will use you again on Chinese travel matters.

Kind regards,

Larry


Larry
April 10, 2017

Hi Stephanie,

Yes, my friend and I had a fabulous trip to China.   

I think you did a wonderful job looking after my booking from my first enquiry. Thank you. I would also recommend your services.

Again, thank you for helping us in Chongqing with our luggage. We had a lovely day and really enjoyed our Yangtze River Cruise.

Kind Regards

Anita


Anita
April 09, 2017

Hi Stephanie,

The following review was submitted to Trip Advisor today.

In mid February, my wife Jenny and I travelled with two friends from Hong Kong to the Harbin Ice Festival via Shenzhen. The Ice Festival and Siberian Tiger Park are outstanding attractions. Subsequently, we then went on to Guilin and Yangshuo. Our complex itinerary including accommodation, flights, transport, tours and guides were arranged by Stephanie Kuang. The whole trip worked like clockwork. Celina, our guide in Harbin and Alice, in Guilin and Yangshuo, were enthusiastic, knowledgeable and literate in English. Accommodation at Wanda Realm Harbin deserved its 5 star rating with the staff very eager to engage with foreign clients. Yangshuo Mountain Retreat provided a chalet style accommodation with central lounge and dining area that encouraged meeting other guests. All up we had a very enjoyable and relaxed week in China. Well done Stephanie!

Thank you for arranging my recent visit to China.

Regards,

Bruce Dey


Bruce Dey
April 06, 2017

Dear Stephanie,

I am very happy with the itinerary you made. You were very helpful and I had quite fast answers to my emails.

All guides were very good and flexible. The only thing I could say to have a better service is: I am not a native English speaker so sometimes guides were talking very fast and I could not understand everything. So my advice is to tell guides to try to speak slowly.

Of course I would recommend your company, your service, and all guides I had. I am so happy after my trip in China. And maybe in the next years I will use your services again ;-)

If you need anything else just ask me.

Thank you

Kind regards

Rodriguez

The following pictures were shared by Rodriguez.

Rodriguez was impressed by the architecture of the Temple of Heaven

Rodriguez had a good time in Three Gorges


Rodriguez
March 13, 2017

Hello Stephanie,

I’m now back in Sydney.

Everything went very well and I will write a review that reflects that shortly. A very interesting and enjoyable trip. Very well co-ordinated by yourself. Celina and Alice were both enthusiastic and knowledgeable guides with a good command of the English language.

We will certainly recommend your services to our friends.

Kind regards,

Bruce


Bruce
February 27, 2017

Hi Stephanie,

Great Holiday, thank-you.

Very Happy with Wanda Hotel and its location, great swimming pool was an extra treat.

Answers to you questions in red below.

  1. Yes, great job thank you.
  2. Guide and driver in Harbin did a fantastic job.  (only item to note: would be good if driver did not smoke in car whilst waiting for us to attend events, but a very hard place to get out of the car and go for a walk to have a smoke)
  3. Yes, we will recommend your company. Thank you.

Regards

Peter


Peter
February 22, 2017

Stephanie,

Thank you so much. We just got back late last night. The tour was amazing, and we really had a great time.

The guides were very good, and we had a fun of lifetime. The memories will stay with us forever. Thank you for your patience and all the help.

You made it possible. Everyone from day one was very helpful.

Thank you much.

Vimal


Vimal
February 1, 2017

Dear Stephanie,

We had a great time. The trip went without a hitch from start to finish.

Only 1 little thing worth bringing up was the train ride. The tickets were purchased when we got to the train station. Possibly a little later. 4 of us (my 3 children an their aunt) were seated in carriage 6 and 2 more (my husband and I) at carriage 8. So I was unable to share their fast train experience with them.

Feedbacks as following”

1. Yes. Stephanie for planning my family’s 1st china trip.

2. We were very impressed by all the tour guides assigned to our group. special mention for Chengdu

3. Definitely, we’d like to recommend our company.

Sue


Sue
January 3, 2017

Stephanie,

We had a fabulous tour to Beijing. We loved our tour guide, Candy, and our driver, and everywhere we went.

Thanks for all your help!

Leslie


Leslie
December 8, 2016

Dear Stephanie:

Please excuse me for my late replay, but finally we got home again and I have been very busy updating everything I left for 20 days.

Dear Stephanie, All our trip was a very nice Dream Come True. Everything has been exceptional, enjoyable, and professional on the services provided by China Discovery and of course everything arranged by Yangtze River Cruises.

Every day was an exceptional experience, never imagined

Your personal were always on time and willing to serve whatever our requirements were, and always with promptitude, and excellent kind attitude.

The hole trip has been very interesting, fun, and of course a Little beat tired, but I think we did something that not many people do, knowing the many cities we just visited. At the end I think it was a very wise decision to get close to you and let you arranged all for us, because you are the specialist in China, and you have an amazing, surprising and interesting country

Stephanie we all are very thankful with you in particular, and with the staff you designed to attend us everywhere.

You were very fast answering to all our requirements, and answering all our dudes.

Something that you really don´t know about us, is that Claudia and I, we are Travel Agents, and we have a Travel Agency in Mexico City, we have a Franchise of an Aeromexico City Ticket Office, and every day we sell Airline Tickets, especially for Sky Team Airlines, mainly for Aeromexico Airlines, that flies direct from Mexico to Shanghai (PVG), AND OF COURSE BE SURE WE WILL RECOMMEND YOUR TRAVEL AGENCY TO OUR CUSTOMERS, because we are very pleased with the services you provided us.

Stephanie, thank you very much for your professional support.

Regards

Marco


Marco
December 8, 2016

Dear Stephanie,

Yes we just reached home today. We had a great trip and just wished it was longer. 

1) My travel consultant was very professional and helpful. Was able to clear all my doubts and make arrangements suitable to our needs. 

2) Tour guide was really good. Very friendly person and comfortable to be with. Miss Smiley was able to make the tour more fun and made some adjustments to accommodate our request. She has a good knowledge and was able to explain most of the questions. 

3) I would definitely recommend this tour to my friends & family. 

Thank you

Vignesh

The following pictures were shared by Vignesh.

Guilin

Guilin

Happy time with Local People


Vignesh
November 22, 2016

Dear Stephanie

We had a great time, thanks, and are now home. We gave some written feedback to our guides for you & I have also answered your questions below.

1. Yes, responses were quick & all questions answered

2. Our guides' English was excellent & their knowledge of the sites good. They were on time each day & helpful when we had questions. The drivers were efficient. In Chengdu Daniel was friendly & fun to talk to, it was nice to be with a guide not far from our own age. The visit to the Buddha in Leshan could have been timed better to avoid the worst of the crowds, although we appreciate that is difficult due to the large number of visitors there. In Jiuzaigou Bob was quieter but had impeccable knowledge of the park & how to enjoy it whilst avoiding the crowds. We felt a bit awkward when he took us to the tea house at the end as we did not want to buy anything & felt pressure to do so.

3. We would recommend your company

Alice


Alice
November 22, 2016

Hi Stephanie,

There are answers to your questions.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, I have no complaints about the agent, Yangtze River Cruises. Stephanie was very attentive dealing with changes to planned room bookings. The deposit and balance requested and paid smoothly.

2.  How’s the service of the tour guides during your whole tour?

The tour guides were fine. The ship guide made sure everyone knew what was happening and being in the right location at the right time. Standard of English was good. The food might be improved a little.

Would you like to recommend our company?

Yes.

Extra feedback for Stephanie:

I only managed to read your very useful email on where the boat would sail from (pier 2 at Chongquin) after I returned to the UK because 'hotmail' emails get blocked by hotmail when you are away from your home. I hadn't realised.

If you have western customers booking cruises/ tours using 'hotmail' accounts, you might warn them that once they get away from their home country, they will not be able to access their accounts because of hotmail's remote access restriction.

This is no criticism of Yangtze River Cruises. You could ask people for a second email address in case their primary email address gets blocked and copy with both email addresses.You might suggest this only after they have booked but before they have left because you wouldn't want anything to stop them booking.

Kind regards,

Malcolm


Malcolm
November 5, 2016

Dear Stephanie!

I am delighted to share my impressions with you because the trip was just breath-taking!

In the attachment you will find some pictures as well

As for your questions

-yes, my consultant Stephanie is a true professional, who provided me with all necessary guidance

-my tour guide in Lhasa turned out to be a very affable and approachable young woman willing to meet all my needs

-I will definitely recommend your company to all of my friends!

Lisa

The following pictures were shared by Lisa.

Tibet

Tibet

Lisa has an memorable journey in Tibet


Lisa
October 31, 2016

Greetings Ms. Stephanie,

Do you have a mailing address that I can use to send you something?  I'm just wondering. 

The trips you have arranged are wonderful! Is there a review I can give your company?  Also, I will write good reviews for TripAdvisor on the Internet. We are headed for Maijishan today.  Each day is soooooo packed full of amazement.

I'm just keeping you posted, and thanking you again for your great job.

Hope you are getting some good adventures in on weekends with your friend.

Best Wishes,

Margaret


Margaret
October 30, 2016

Hi Stephanie.

I've did some comments in Trip Advisor as you asked me. About 3 questions bellow:

1) Yes. The consultant Stephanie was always fast and kind to answer my questions...

2) Services of guides were excellent.

3) I recommend China Discovery for everyone.

Best wishes and Thanks for everything.

Flavia


Flavia
October 24, 2016

Hi Stephanie, 

Our tour was absolutely fabulous. Everything aspect was great. All of our guides on time and most informative. The entire trip was greater than our expectations.!!!   Sorry for delay in responding, we are on cruise and wifi not working very well. I would be glad to recommend you as tour organizer at any time.  You were a pleasure to work with....wish we could have met so I could personally thank you for such wonderful tour.  See answers below.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Stephanie was great to work with. Very responsive and timely. She answered all our many questions.  Her responsiveness and quick reply to our questions is why we decided to book through your company.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?  Stephanie was great to work with.  Very responsive and timely. 

She answered all our many questions.  Her responsiveness and quick reply to our questions is why we decided to book through your company.

  1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

Stephanie was great to work with. Very responsive and timely.  She answered all our many questions.  Her responsiveness and quick reply to our questions is why we decided to book through your company.

Best Regards, 

Donna and Roy


Donna and Roy
October 23, 2016

Hi Stephanie,

Sorry for the late response. I only just returned from my trip.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Travel consultant was very helpful, informative and answered my inquiries quickly.

2.    How’s the service of the tour guides during your whole tour?

 Tour guides were very organized. All parts of the trip and excursions were explained fully. They both spoke very good English and helped us with transportation to our next                  venue once we left the boat.

3.    Would you like to recommend our company?

 Yes would recommend tour and company to other travelers.

Regards

Kate Sebben


Kate Sebben
October 9, 2016

Hi Stephanie,

Sorry I've been having difficulties accessing the internet in China. I've answered the questions below.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Stephanie was fabulous and quick to respond to all my inquiries and emails. Stephanie was flexible and accommodating to all my  needs and changes to the itinerary.

Thank you so much for your professionalism.

2.    How’s the service of the tour guides during your whole tour?

Bree was a lovely guide and was consistently  punctual throughout the entire tour. She was incredibly knowledgeable and we had a lot in common. I also am so grateful because without her I would have missed my flight to Shenzen. I highly recommend Bree and my driver to anyone.

3.    Would you like to recommend our company?

Yes I would highly recommend your tour company to anyone. I felt safe and enjoyed the food and sightseeing. I also am very pleased that I was able to book my own accommodation. I would love to book with you again in the future.

Thank you kindly for an enjoyable memory in China

Many Thanks

Steph. Hall


Steph. Hall
October 8, 2016

Hi Stephanie!!

Sorry that I didn't wrote you before. I'm in Orlando - Florida with my niece and nephew!!

My vacations continued here!!

Thanks a lot for your beautiful present!! You touched our hearts and mine specially!!

I'll be answering your previous email as soon as I get to Dallas, later today.

There's a hurricane coming to Florida and I need to get back home soon to prepare my new uniform to begin flying.

Luckily I could move my trip from the 8th to the 12!! Otherwise I'll be panicking by now!!

We all are so happy with our trip to China that we would love to come back.

My best regards and thanks so much for all the arrangements!!

The hotel you provided for us in Chengdu after we talked was just perfect! We loved it.

Write to you soon!! Bye...

Jessica


Jessica
October 6, 2016

Hello Stephanie,

We booked a 5 day Lhasa and surrounding tour with focus on culture, history and Buddhism. Stephanie Kuang really helped us to put the programme together and the service was easy, straightforward and efficient. I highly recommend Tibet Discovery Tours.

We had a fantastic guide in Lhasa, a lady called Tayang who was very knowledgeable, motivated and engaged.

We will cherish our memories from this trip forever.

Many regards,

Elena

The following pictures were shared by Elena.

Elena's Delight Tour in Tibet


Elena
September 30, 2016

Hi Stephanie

Still traveling around Asia:-)

We had a great time with the pandas - loved it.

1) you did a great job helping us. Everything was quickly replied.

2) had a good driver and tourguide during the day.

3) yes i would recommend you.

Thinking of going to Lhasa year - do you have any programs there? If yes could you mail me some information?

Best regards

Anette


Anette
September 19, 2016

Hi Stephanie

Yes we had a really great time on the cruise which was all it was advertised to be. The ship and its crew were fantastic and we had a small group of passengers and all got on well.

See below for the answers to the questions and I am happy for you to use my evaluation.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Stephanie the travel consultant did a very good job and responded quickly and accurately to our queries.

2. How’s the service of the tour guides during your whole tour?

The river guide on the ship was excellent. Oscar spoke good English was engaging with the passengers and very helpful in understanding the local conditions and the sights.

3. Would you like to recommend our company?

I would have no hesitation in recommending the Yangtze River cruise from Chongquin Shanghai to anyone wanting to see China from a different perspective. The on-board facilities, food and service were great and the range and variety of shore excursions was just the right mix. Overall a wonderful 7 days.

Michael Butler


Michael Butler
September 13, 2016

Stephanie,

Thanks for texting me. We enjoyed the cruise very much. Also,David was EXCELLENT. Not only he took us to the airport, but he also stayed with us past the check-in to make sure we were ok, and he helped us. We really appreciated that!

Thank you for being an excellent coordinator!

Best Wishes

Elizabeth


Elizabeth
July 24, 2016

Stephanie, 

Everything is great. Your instructions were perfect. They have taken good care of Jo Ann's food allergies without reminder. Thanks for all your help.

Sent from my iPhone

Jo Ann Levert


Jo Ann Levert
July 21, 2016

Dear Stephanie,

Thanks. You answers quickly and always be ready to help with every question you have about the trip but also about something else.

The river guides does a great job. When you're on the cruise you don't I've to think about anything. The guides will guide you well.

I would recommend this company to my friends and family

Nikolaj

The following pictures were shared by Mr. Nikolaj.

Nikolaj and his family have a happy Yangtze River Cruise experience


Mr. Nikolaj
July 7, 2016

Hi, Stephanie,

Here are my feedbacks:

We really enjoyed our private tour of Dazu with Oliver - he is a wonderful guide and speaks excellent English!  The lunch was also very good - lots of food and very delicious!

We are very happy with the service you have provided to us over the past few months.  Thank you, Stephanie.

Yes, my travel consultant (Stephanie Kuang) was very prompt in answering my emails and gave very thorough answers to my questions.  She was helpful in every way.

The tour guides were excellent.  First was Mr Peter, who picked us up at Chongqing airport and drove us to the boat pier for our Yangtze cruise.  Then we had Oliver who took us on a day tour of Dazu.  We were very happy to have Oliver as our personal guide - he was polite, told very good stories and spoke excellent English.

I would definitely recommend your company - fast and reliable service, and comparable prices.

Karen


Karen
July 4, 2016

Dear Stephanie,

Thank you, Stephanie! We are on the way to the port now, Thanks for your wonderful service. I will contact you if we have any trouble.

Ms. Kirsten


Ms. Kirsten
June 11, 2016

Hi, Stephanie,

My father wants to thank you for being always so diligent and good making. Yeah we just came from the tour to the shennog stream. It was amazing experience. The weather is also very good. Thanks for your attention

Ms. Irene


Ms. Irene
June 3, 2016

Hello Stephanie

I have had internet problems these past few days. I’m very happy to write a review.

You, Nancy and your team are absolutely amazing! Such nice people and such professionals! I really had an amazing time on the tour, as well as in preparations for the tour. And Nancy was just wonderful helping me at the airport after China Southern cancelled my flight. She was amazing

Thank you for your kind reminder and being in touch.


Ms. Nitika Tolani
May 18, 2016
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