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Catherine Liu - Our China Travel Consultant

China Travel Advisor

Biography

"Reading and traveling are two pleasures of my life. The world is a book and those who do not travel read only one page. I am keen to discover anything of beauty, like profound culture, time-honored history, and splendid nature scenery. “Keeping curiosity” is my life motto. I fully understand your purpose to come China. Just like many of you, I am keen on traveling.

My dear friends, I am Catherine, your travel consultant. I will use my knowledge to provide an ideal itinerary and valuable service for you. Come on. Join us. Let me to bring you to discover the real China, the beautiful and magical land. I am here waiting for you."


See my blog:
Travel with Catherine: Upstream Yangtze River Cruise in November

Why not take the advantages of Catherine's travel experience to design a itinerary just for you, that suits your budget and interests. Her passion to serve you never fades away! Ask her a question about your travel or call her at +86-13699062454.

Photos of Me & My Clients

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Hi Catherine,

I wanted to let you know I received confirmation that the Review published on Trip Advisor (below.). Also, I wanted to share feedback with you on our local guides......

They were all spectacular & I would love to travel with each of them again.  I did want to mention Beijing Lily in particular; she is very special and we have talked about her since we arrived home.  I want to share an example....  We had agreed with her in advance to take the lift up to the Great Wall and Slide down.  After purchasing the tickets and getting in line my daughter panicked and said she couldn't do it.

Lily was so patient and offered to go with her to the other side to the enclosed cable car that would make her feel safer.  My son and I proceeded with the original plan, so Jackie was with Lily alone.  Upon seeing the other car, my daughter then decided she couldn't do that either...  Sweet Lily then accompanied my daughter on an unplanned hike up to the Wall. 

It is not just that she did it, she made it fun for my daughter and ensured she didn't miss one of the "great" highlights of the trip.  She made sure my daughter wasn't embarrassed and hiked in nice shoes not designed for the hike.  When we left her at the airport, we all hugged her we were so grateful for her thoughtful and personal care she provided. 

PLEASE ensure she is recognized for her wonderful representation of your company & let her know we love her!

All the best!

Ellis

The following picture was shared by Ellis.

Great Wall

Ellis visited the Great Wall with his friends


Ellis
July 12 2017

Dear Catherine,

Just submitted my review to TripAdvisor. Please look out for my review and let me know you have read it. Thank you for all your courtesies when I was in China. You are the BEST.

Dr. Ravi


Dr. Ravi
June 30 2017

Hello Catherine,

Great to hear from you again and thank you for your email. We enjoyed our holiday very much thanks, we have been very busy so have not had time to reply sooner to thank you for the well-organized, great service and local guides who looked after us very well.

My travel companion Jackie has photos to share so she will be writing the review and comments on an email to you soon.

Thanks again for all your help to organize an amazing trip of a lifetime!

Kind Regards,

Chi


Chi
June 27 2017

Hi Catherine,

Sorry it took a while for me to response to your survey. Life here is just getting to normal and we are busy with our new house.

Here is my response to the survey:

Our travel consultant Catherine Liu is one of the finest person in serving our travel needs. We have communicated with her through email for almost a year before we finally made the 3 weeks private tour of China and Tibet. She is always quick and honest to response to all our questions and inquiries. She provided all the best possible options and plans. Our tour arrangements went very well. From the time, we arrived in Shanghai and departed Beijing our local tour guides were there to meet us at the airports and/or train stations. We felt very comfortable knowing somebody will be there to meet and guide us and nothing will be messed up with our schedule. The local tour guide and driver in each place we visited were fantastic. They all spoke good English and very accommodating to our needs. They made their local area an amazing experience for jus.                                                                                                       We can't hardly wait for our next trip to China again and definitely will be China Discovery tour agency. Definitely, we will also recommend this to all our friends and relatives.

Thank you again for your wonderful service.

Best Regards,

Jaime and Stephanie

The following picture was shared by Jaime and Stephanie.

Chengdu Tour

Jaime and Stephanie Visited Chengdu, picture with Travel Consultant Catherine

Lhasa Tour

Jaime and Stephanie Visited Potala Palace

Hangzhou Tour

Jaime and Stephanie Visited Feilai Peak in Hangzhou


Jaime and Stephanie
June 26 2017

Dear Catherine,

Now we are back in Germany,

I want to thank you for this great organization of our trip. Everything was perfect. Thanks for this – as in my written statement the only topic was the car where it could be more convenient to drive with a Toyota Landcruiser for a 4-5 Stars trip as we booked.

Thank you.

If you need refernces somewhere on the internet I’m willing to give you some!

Mit freundlichen Grüßen

Dr. Arnd Georg Hirschberg


Dr. Arnd Georg
June 18 2017

Hi Catherine,

Thank you for everything, we are home safe and recovering from the long trip. Thank you for all your help and support during the trip, you were wonderful and very helpful. You did a wonderful job in putting together an extensive and wonderful itinerary Though there were some unforeseeable and forseable complications they were handled by you and your team with great professionalism and expertise. We truly appreciate everything and making Kanak's birthday trip memorable and very special. We will not only use you and your company again on our next trip but will also refer you and your company to our friends and family in the future.

Thank you again,

Mr. & Mrs. Naidu


Mr. & Mrs. Naidu
June 10 2017

Dear Catherine,

We have successfully arrived back home.

I have to express my best gratitude for the excellently organized tour and full support that was provided to us from you company.

Everything was perfect, all things we were expected to get have been obtained.

We are completely satisfied with all arrangements, services and transportation from your company. All tour guides were excellent, and finally our impression of tour to China - as a whole - is very good.

I will post my review at Trip_Advisor site in a few days.

Thanks for your cooperation and understanding!

Hope next time if we or our friends have an intension to visit China we'll do it only with Chengdu Bamboo International Tours!

Best regards,

Dmitry


Dmitry
May 19 2017

Dear Catherine,

Apologies for the late reply. Yes I would be more than happy to fill in the following form and feel free to use the photos and review on your website.

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, I found Catherine to be extremely helpful when getting information regarding the trip, booking and then subsequent follow up emails. She was always very courteous and professional when speaking with her. Numerous methods of payment were available to us and were free to choose the best option for us. Emails with details of the trip itinerary were provided well in advance and were clearly laid out.

2.    How do you comment your tour arrangements?

The tour itself was a great mix of geography and history. Guizhou province is a great location if you want to be immersed in Chinese life. Guiyang city is a bustling vibrant city with many great sites, restaurants, bars and best of all the street food. Don't worry if you don't speak Mandarin and are afraid what to order, the people are so friendly and eager to help that pointing at what you want will get the job done! :)

The historical visits to ancient towns in Qingyan and Tianlong gave a great insight into the lives of the local people and how they are holding onto tradition.

The visit to the Dragon Palace cave and the Huanggoushu Waterfall are amazing. The features to be seen are once in a life time.

Our tour guide Mi was brilliant throughout the entire journey. Extremely knowledgeable regarding the geographical and historical aspects of the trip, as well as providing an insight into how the locals live and go about their daily lives. He was always on hand to help us order our lunch everyday and great to give a recommendation for street food in the evenings. On top of a friendly and professional nature, he made for an excellent tour guide. Coupled with the a safe and friendly driver, this trip was a brilliant experience.

3.    Are you willing to recommend our service to your people who also have an interest to visit China? I would recommend this trip to anyone who has an interest in a mixture of geographical and historical China.

4.    Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes

Photo's attached.

Thanks very much Catherine for your help.

Best regards,

Eoin


Eoin
May 10 2017

Good morning Catherine,

We are finally back in Australia and wadding through our E-mails.

Thank You so very much, for a magnificent Tour of China You have provided for us. My grandchildren had the time of their Lives.

Everything you organise, Catherine, went like clockwork. We got picked up by Your Tour Guides on Time every time. The Hotels you choose are very good, the food you provided was of a high standard. The flight were all good.

It was a terrifically well organised Tour of China, Catherine. The highlight was the day we all volunteered at the Panda Institute.

The Guides were fantastic. With special mention for Liza in Beijing, She went beyond what you normally expect from a competent Tour Guide. The drivers are all safe and competent drivers. The driver in Xian was the best. He never made me walk more than required. Top marks to him.

I would certainly recommend very highly, yourself, Catherine and your company, China Discovery. For an outstandingly organised Tour of China. I thank you for your patience with me and please use my Name and E-mail, for any advertising you wish to do. You have my highest recommendation

A very satisfied customer

Hermann


Hermann
May 8 2017

Catherine,

Replies to Questions 1-4

1) Yes --your travel agent was very efficient .She helped us thru our Travel and Visa problems in the months before our trip and ensured Tibet  Entry Permit was at our Chinese Hotel upon arrival.

          ---we had numerous emails on Tibet entry from Nepal or China, and she handled them well.

2) We were happy with our tour arrangements from Airport Pickup to Train arrival in  Chengdu....our Hotels were excellent and our Guide and Driver were very efficient.

3) Yes---We would recommend your company to anyone wishing to visit China and its Territories.

4) Yes----you can use our comments

Thanks for your assistance and advice

Norm and Denise


Norm and Denise
May 7 2017

Hi Catherine

I have just finished my trip and am waiting at Guilin North station for the bullet train on to the next part of my adventure having been dropped off by your excellent tour guide Elaine and your fabulous driver Mr Tam

I wanted to write to say a huge thank you to yourself, Elaine and Mr Tam for organising such an amazing and memorable trip where Elaine and Mr Tam made sure my every requirement was attended too

Guilin, Longsheng, Li River and Yangshou were magical places and with Elaine's information and Mr Tam's experienced and safe driving have given me a real insight this beautiful part of China

The entire trip was brilliant and despite me arriving seven hours late Elaine and Mr Tam made sure we still completed everything on the itinerary and where there to meet me at the airport even though they should have been at home at that time of night!

Thank you again and please if anyone would like to speak to one of your clients I would be more than happy for you to provide my contact details to them

Thank you

Claire


Claire
May 4 2017

Hi, Catherine:

We just returned from our enjoyable trip to China’s national parks.  Although the crowd was an issue, your cooperation made us feel good about always having assistance whenever we needed it.

After we recover from our jetlag, Lisa will do a positive review on tripadvisor for you.  Susan is now on WeChat for you to contact her.

The hotels I selected were 4-star. 

Regards,

Bill


Bill
May 3 2017

Dear Catherine,

Apologies for the delay in response as I was busy catching up my backlog work after a week of holiday.

As our travel consultant, you have been extremely helpful, your response was very prompt and advise very much appreciated. The itinerary was well detailed with all our requests catered. It was a great pleasure to work with you.

I would also like to commend on our tour guide, Carol (Chen Le). She was excellent, very patient and was a great companion during the 5 days. As understood, we are travelling with my elderly parents and was caught unaware of the extensive walking required for this trip. However, she adapted the tour schedule to our walking speed and also always tries to ensure my parents have seats on the public buses we need to take in the park.

The driver has also display expert driving skills. I am amaze on how he manoeuvre through the traffic and bringing us safely to our destination. A small down side was the vehicle was quite old, not like the picture you send me, it was not really comfortable for 5-6 hours travel.

Overall, china discovery has provide an excellent service and the people we connect with has definitely made our tour experience extremely enjoyable and great. I definitely will recommend friends who like to visit china with a tailor made itinerary to work with you. Similarly, if I plan another holiday in China, and would love to work via you again.

Warm regards,

Yen Ling


Yen Ling
April 05, 2017

Hi Catherine,

Thank you so far for a great trip! Our guide in chengdu is wonderful!! Johnny in Xian was exceptional!! Kevin in Beijing was also good. We are happy with the hotels and the flexibility of the guides and customizing for us! One more city but I want to thank you ahead of time.

Cheers,

Jean


Jean
March 10, 2017

Dear Catherine,

Everything went well and in order.

Many thanks for your help, guidance and quick responses.

Now we are in Chengdu.

Best regards,

Fabian


Fabian
December 2, 2016

Dear Catherine,

I was fully satisfied concerning your question under point 1. The tour arrangements you made for me were wonderful and I will certainly recommend your service to other people and in fact I did already so. You may use my comment and photos. I will send you some by means of a separate e-mail.

I was very satisfied with the services of your company and of yourself. I have a few suggestion that will make things better understandable for other people.  Inform them that they have to change the electric train halfway the the route to Lhase and that they have the copy of the Tibet Entry Permit with the train tickets because the have to show the permit several times during the voyage.  The hotel in Lhasa gave us a room with a leaking shower and so much that the wall outside the shower got wet. And the airconditioning did not work. We informed the hotel over these two things.

In Xian I was very disappointent that we first were brought to a factory annex shop that was making terracotta warriors and selling them together with all kind of other things I did not come to Xian to see and attend this shop I came to see as much and as long as possible from the terracotta army.

I was very surprised that during the Xian part every day a lunch was included in the trip. You did not tell us that this was part of the trip. So it was a surprise for us especially because we got very nice and fine Chinese meals

It seems perhaps now that I was not satisfied about the arrangements, but that is not true.

I had a wonderfull trip and I was very happy with your suggestions and your help, we had during the two parts of our trip really very nice guides.

And our Xian hotel was really top of the bill, extremely good and very helpfull and nice  The electronic train tickets were very easy changed in real train tickets at the English spoken ticket desk from the main Railway station in Shanghai ( In one visit all the real tickets I needed for our trip). Perhaps it is a suggestion that you inform people how they can reach this station by metro (line numbers). However the Lhasa hotel was not bad I advise you to look for a 4 star hotel were they speak English. In this hotel they nearly spoke English laguage. To end my comments you made all by all a wonderfull trip for us, you were very helpfull and reacted on all my questions in the quickest way. And I will certainly recommend your company to friends and relatives in the Netherlands. I expect to come in future more often to China and you will be than my first choice for advice and booking trips in China.

Kind regards,

Jan Druif


Jan Druif
December 12, 2016

Catherine,

Please be advised that we had a wonderful time on the cruise the ship, food ,service and people were all great. I would highly recommend this cruise to anyone. Thanks for all your help and support you were truly wonderful to work with I hope in the future we work together again on another trip.

Best

Danny


Danny
November 11, 2016

Good morning Catherine,

We had a wonderful journey during those 3 weeks and we were very impressed by your country. The weather was not hot, except in Yangshuo where it was hot, and Bejing is surprisingly cold at this time of the year.

I shall make my comments on my return home on Trip Advisor. The guides and drivers were all excellent except in Yangsho where the your girl (Tina ?) was difficult to understand as her English was very limited and she seemed very inexperienced . The replacement guide and his driver that took us back to Guillin were excellent.

Thank you again for all your good work.

King regards

Gilbert and Marie


Gilbert and Marie
November 1, 2016

Catherine,

we are already on our way back to Chile.

We want to congratulate you and your company because everything worked perfect, on time, quality and attitude on every segment of the trip.

Every place we visit was wonderful and we learn a lot about China and its people.

Thanks a lot and we hope we come back soon.

You es,

Alfredo & Ximena & Florián & Janina



October 25, 2016

Dear Catherine ,

Many thanks for your time helping to plan a trip to the ancient city. We have been enjoying time in the city so will not go outside chengdu. We still have a few more things to do and then we leave Tuesday night.

We have enjoyed chengdu so much and absolutely love the food.

All the best and we will recommend you for sure if any friends head to chengdu or Tibet. Your service has been amazing.

Nancy and Adrian


Nancy Ruiter
May 15, 2016
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